CINXE.COM
Support-HUAWEI Consumer Official Site | HUAWEI Singapore
<!DOCTYPE html> <html xml:lang="en-SG" lang="en-SG" dir="" prefix="og:http://ogp.me/ns#"> <head> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <meta http-equiv="Access-Control-Allow-Origin" content="https://consumer-res.huaweistatic.com"/> <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=0.2, maximum-scale=5.0, user-scalable=yes"/> <meta name="description" content="HUAWEI Support is here to help. Reach out for HUAWEI customer service throughout Singapore for repair services and help via email, live chat or hotline. <br/>"/> <meta name="keywords" content="huawei mate7,huawei g7,huawei p7,mate 7,huawei phones,huawei mobile phones,huawei cell phones,huawei tablet,huawei android,huawei official site"/> <meta name="GENERATOR" content=" 8.00.7601.19003"/> <meta name="robots" content="index,follow" /> <title>Support-HUAWEI Consumer Official Site | HUAWEI Singapore</title> <link rel="canonical" href="https://consumer.huawei.com/sg/support/"/> <style> @media screen and (min-width: 992px) { .huawei-v4.custom-page-bg { background-color:#F1F3F5; } .huawei-v4.custom-page-bg .v4.main { background-color: transparent; } } @media screen and (max-width: 991px) { .huawei-v4.custom-page-bg { background-color: #F1F3F5; } .huawei-v4.custom-page-bg .v4.main { background-color: transparent; } } </style> <script type="text/javascript">window.pageLoadStart = new Date().getTime();</script> <link rel="shortcut icon" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <link rel="icon" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <link rel="bookmark" href="/dam/content/dam/huawei-cbg-site/common/huawei-logo.png" type="image/png" /> <script type="text/javascript"> function getEncCookie(name){ var arr,reg=new RegExp("(^| )"+name+"=([^;]*)(;|$)"); if(arr=document.cookie.match(reg)) return unescape(arr[2]); else return null; } // data layer javascript window.digitalData={"page":{"pageInfo":{"pageName":"cbg:sg:support","countryCode":"SG","siteCode":"sg","siteCode2":"sg","siteName":"Singapore (SG)","appNum":"A49625982","language":"en_sg","site":"cbg","uri":"/sg/support/","siteCodeForAPI":"sg","isProductDetailPage":false,"isProductMiniSitePage":false,"siteCurrency":null,"ccpcApiKey":"MY","serviceGatewayPath":"https://sgw-sg.c.huawei.com/forward","staticResHost":"https://"},"category":{"pageType":"support","primaryCategory":"support","subCategory1":null,"subCategory2":null,"subCategory3":null},"pageType":{"type":""}},"event":[]} window.encUser = getEncCookie("data_layer_enc"); // is the site Arabic site window.isArabicSite = false; // map type window.customMapType = "gaia"; </script> <script type="text/javascript" src="/.resources/huawei-cbg-site-lm-basic/webresources/opensource/jquery/jquery.min.js"></script> <script type="text/javascript"> var service_sessionuuid_support = "base/basecommonService/sessionuuid"; var SITE_CODE = window.digitalData.page.pageInfo.siteCodeForAPI || window.digitalData.page.pageInfo.siteCode; var APP_NUM = window.digitalData.page.pageInfo.appNum; var site_language = window.digitalData.page.pageInfo.language; var countryCode = window.digitalData.page.pageInfo.countryCode; var allowHA = false; </script> <input id="ha-report-url" type="hidden" value="https://metrics-dra.dt.dbankcloud.com:443/webv2"> <script type="text/javascript"> (function () { window.isHealthWebView = function() { return window.JsInteraction && typeof window.JsInteraction.isFromHuaweiHealth === 'function' && window.JsInteraction.isFromHuaweiHealth(); } // 页面头尾隐藏样式 const appWebViewStyle = ` .huawei-v4 #header-v4, .huawei-v4 #second-navigation-v4, .huawei-v4 #robotIcon, .huawei-v4 #cookie-information-template-wrapper, .huawei-v4 .huawei-convergent-cookie, .huawei-v4 .optanon-alert-box-wrapper, .huawei-v4 .nps-survey, .huawei-v4 .hwv3-animate-box, .huawei-v4 .huawei-bootom-cookie, .huawei-v4 #header-placeholder, .huawei-v4 .v4.n09-footer .container div:not(.policy-text), .huawei-v4.nav-hidden .huawei-ie-tips { display: none !important; }`; function addCssByStyle(cssString) { const style = document.createElement("style"); style.setAttribute("type", "text/css"); const cssText = document.createTextNode(cssString); style.appendChild(cssText); const heads = document.getElementsByTagName("head"); if (heads.length) { heads[0].appendChild(style); } else { document.documentElement.appendChild(style); } } /** * 判断当前页面是否为服务页面及智慧生活(window.hilink) 或者 MHW-APP(integrationJsInterface)嵌入 * * @returns {*|boolean} */ function isSupportPageInAppView() { return window.digitalData && window.digitalData.page.category.pageType == 'support' && (window.hilink || window.hicareJsInterface || window.integrationJsInterface || window.integrationJsInterfaceWebview); } function isEcommerceSite() { const siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; const ecommerceSiteCodeList = ['uk', 'fr', 'de', 'es', 'it', 'nl','ro', 'pt', 'pl', 'cz', 'tr', 'my', 'sa', 'ae', 'th', 'jp', 'pe', 'mx', 'cl', 'co', 'za', 'ru', 'ph']; return ecommerceSiteCodeList.indexOf(siteCode) > -1; } // 在运动健康/智慧生活服务页面webView中,隐藏页面头尾 if ((isHealthWebView() && isEcommerceSite()) || isSupportPageInAppView()) { addCssByStyle(appWebViewStyle); } })(); </script> <script type="text/javascript"> window.dataLayer = window.dataLayer || []; function getChapter1() { var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter1 = ""; switch (pageType) { case "homepage": chapter1 = "Home"; break; case "support": chapter1 = "support"; break; case "product-detail": chapter1 = "Mkt products"; break; case "product-listing": chapter1 = "Mkt products"; break; default: chapter1 = window.digitalData.page.category.primaryCategory; } return chapter1; } function getChapter2() { var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; var chapter2 = window.digitalData.page.category.subCategory1; if (pageType == "product-detail" || pageType == "product-listing") { chapter2 = window.digitalData.page.category.primaryCategory; } return chapter2; } function getChapter3() { var chapter3 = window.digitalData.page.category.subCategory2; var pageType = window.digitalData.page.category.pageType; pageType = pageType.split("_")[0]; if (pageType == "product-detail") { chapter3 = window.digitalData.page.category.subCategory1; } return chapter3; } function getPageName() { var pageName = ""; var pathArr = location.pathname.split("/"); for (var index = pathArr.length - 1; index > 0; index--) { if (pathArr[index] != "") { pageName = pathArr[index]; if (pageName.indexOf(".html") != -1) { pageName = pageName.split(".")[0]; } break; } } return pageName; } /* * * 判断是否APP内嵌,设置siteId * */ function getMktDmpaSiteId() { var dmpa_siteId = ""; if (window.integrationJsInterface || window.integrationJsInterfaceWebview) { dmpa_siteId = "HuaweiStore-app"; } else { dmpa_siteId = $(window).width() < 1199.98 ? "HuaweiStore-wap" : "HuaweiStore-web"; } return dmpa_siteId; } var DMPA_SCRIPT_BASEURL = ""; var dmpa_init_mkt_dmpa_params = { "siteId": getMktDmpaSiteId(), "IP": null, "userId": null, "sessionId": null, "country": digitalData.page.pageInfo ? digitalData.page.pageInfo.siteCode2 : "", "siteLanguage": digitalData.page.pageInfo.language ? digitalData.page.pageInfo.language.replace("_", "-") : "", "siteName": digitalData.page.pageInfo ? digitalData.page.pageInfo.siteCode2 : "" } /* * * * 设置dmpa5公共参数 * * */ function initMktDmpa5() { if (typeof dmpa5 === 'undefined' || document.readyState !== 'complete') { return; } //查询用户ID try { //获取uum的API var uumApi = mktConfig.uumApi; if (uumApi != null && uumApi != "") { var uumHost = uumApi.substring(0, uumApi.search("/users")); //tokenApi var tokenApiUrl = uumHost + "/gateway/csrfToken?_=" + Date.now(); //若用户已经登录,则调用UUM接口查询用户信息 $.ajax({ type: "GET", url: uumApi + "/v1/login/info", dataType: "json", xhrFields: {withCredentials: true} }).always(function (result) { if (result && result.resultCode == 0) { dmpa_init_mkt_dmpa_params.userId = result.data.userId; } //设置sessionId $.ajax({ type: "get", url: tokenApiUrl, xhrFields: { withCredentials: true }, crossDomain: true }).always(function (result) { if (result && result.resultCode == 0) { dmpa_init_mkt_dmpa_params.sessionId = result.data; } setMktDmpaParams(dmpa_init_mkt_dmpa_params); }); }) } else { dmpa_init_mkt_dmpa_params.userId = ''; //会话中心未配置 setMktDmpaParams(dmpa_init_mkt_dmpa_params); } } catch (e) { } } function setMktDmpaParams(dmpaParams) { if (typeof dmpa5 === 'undefined') { return; } dmpa5('set', dmpaParams); //公共参数初始化 dmpa5('setTrackerUrl', DMPA_SCRIPT_BASEURL + "/"); dmpa5('setAutoSendPV', false);//禁止自动发送 pv dmpa5('setDMPAVersion', 5); // 设置DMPA版本 dmpa5('setAutoSendPP', false);//禁止自动发送 pp dmpa5('setAutoLinkTracking', false);//禁止自动发送 link //设置dmpa参数后发送一次pv trackMktDmpaPV(); } /** * 设置dmpa的访客userId */ function buildMktDmpaUserId() { var userId = 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxx'.replace(/[xy]/g, function (c) { var r = Math.random() * 16 | 0, v = c == 'x' ? r : (r & 0x3 | 0x8); return v.toString(16); }); if (typeof $.cookie === 'function') { var site_name = window.site || window.siteCode || ''; } return userId; } /** * 发送dmpa的pv,适用于mkt/服务/活动 * */ function trackMktDmpaPV() { // 判断是否为 App Webview var isAppWebview = window.integrationJsInterface || window.integrationJsInterfaceWebview; var referrerUrl = ''; if (document.referrer.length > 0) { referrerUrl = document.referrer; } try { if (referrerUrl.length == 0 && opener.location.href.length > 0) { referrerUrl = opener.location.href; } } catch (e) {} var pvData = { "title": $("title").text() || null, "location": location.origin + location.pathname || null, "uri": digitalData.page.pageInfo.uri || null, "referrerUrl": referrerUrl || null, "trackSource": null, "trackMedium": null, "trackCampaign": null, "trackContent": null, "trackTerm": null, "pageLoadDelay": null, "pageHierarchy": null, "subModuleName": getMktDmpaSubModuleName() } // PDP页增加跟踪需要的额外参数 if (digitalData.page.pageInfo.isProductDetailPage && digitalData.product && digitalData.product.productInfo) { pvData["additionalProperty"] = JSON.stringify({ "product_name": digitalData.product.productInfo.marketingName, "page_view": "PDP" }); } if (!isAppWebview) { dmpa5("trackPageView", pvData); } } /** * 获取子模块名称 */ function getMktDmpaSubModuleName() { var url = location.href; var moduleName = ""; if (url.indexOf("/support/") != -1) { moduleName = "Support"; } else if (url.indexOf("/community/") != -1) { moduleName = "Community"; } else if (url.indexOf("/promo/") != -1 || url.indexOf("/offer/") != -1) { //活动以及促销组件 moduleName = "Activity"; } else if (url.indexOf("/shop/") != -1 || url.indexOf("/buy/") != -1) { moduleName = "eCommerce"; } else { moduleName = "Marketing"; } return moduleName; } </script> <script> var siteCode = window.digitalData ? window.digitalData.page.pageInfo.siteCode2 : ''; var pageCategory = window.digitalData ? window.digitalData.page.category.pageType : ''; var countryCode = window.digitalData ? window.digitalData.page.pageInfo.countryCode : ''; var language = window.digitalData ? window.digitalData.page.pageInfo.language : ''; var siteName = window.digitalData ? window.digitalData.page.pageInfo.siteName : ''; var pageProductInfo = window.digitalData.product ? window.digitalData.product.productInfo : ''; function dateFormat(fmt) { var d = new Date(); var local = d.getTime(); var offset = d.getTimezoneOffset() * 60000; var localUtc = new Date().getTimezoneOffset() / 60; var utcTime; if (localUtc > 0) { utcTime = local - offset; } else { utcTime = local + offset; } var CNTime = utcTime + 3600000 * 8; var nd = new Date(CNTime); var o = { "M+": nd.getMonth() + 1, "d+": nd.getDate(), "H+": nd.getHours(), "m+": nd.getMinutes(), "s+": nd.getSeconds(), "q+": Math.floor((nd.getMonth() + 3) / 3), "S": nd.getMilliseconds() }; if (/(y+)/.test(fmt)) fmt = fmt.replace(RegExp.$1, (nd.getFullYear() + "").substr(4 - RegExp.$1.length)); for (var k in o) if (new RegExp("(" + k + ")").test(fmt)) fmt = fmt.replace(RegExp.$1, (RegExp.$1.length == 1) ? (o[k]) : (("00" + o[k]).substr(("" + o[k]).length))); return fmt; } // hitTimeStamp : YYYYMMDD_hh:mm:ss 时区是(GMT+08:00) China Time,就是GA全球视图的时区 window.dataLayer.push({ userId: "", sessionId: "", firstSourceMedium: "", lastSourceMedium: "", accountStatus: "", loginStatus: "", hitTimeStamp: dateFormat("yyyy-MM-dd_HH:mm:ss"), pageCategory: pageCategory, siteCountryCode: countryCode, siteLanguage: language, siteCountryName: siteName, "productMktName": pageProductInfo && pageProductInfo.marketingName || '', "productCategory": pageProductInfo && pageProductInfo.category || '', "userCategory": "" }); if (pageCategory == 'search') { var reg = new RegExp("(^|&)keyword=([^&]*)(&|$)"); var val = window.location.search.substr(1).match(reg); if (val != null && val[2]) { var searchKeyword = decodeURIComponent(val[2]) window.dataLayer.push({ cat55: "product", kw55: searchKeyword, siteSearchResults: "" }); }; } </script> <script type="text/javascript"> /** * 获取url中的参数 */ function getUrlParam(name) { var reg = new RegExp("(^|&)" + name + "=([^&]*)(&|$)"); //构造一个含有目标参数的正则表达式对象 var r = window.location.search.substr(1).match(reg); //匹配目标参数 if (r != null) { return decodeURIComponent(r[2]); } return null; //返回参数值 } </script> <script type="text/plain" class="cookie-package-controller analysis-cookie default-load-cookie"> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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forumWebResourceBaseDir["designPath"] = "/.resources/huawei-cbg-site-lm-community/webresources/community"; </script> <script> let Granite = {}; </script> <script type="text/javascript"> var enableNewCookieCfg = Boolean(false); var cookieModeSetting = "noPromptMode"; var ctlAnalysisCookie = Boolean(false); var ctlAdvertiseCookie = Boolean(false); var enableDefaultCookieAccept = Boolean(false); var pushForConsentTime = ""; var pushForConsentTimeNewMode = ""; isECommerceSite = window.isECommerceSite || 'None'; // 分享于My Huawei App中打开 开关 var enableShareFeature = Boolean(true); // My Huawei App 下载页面地址配置项 var appDownloadLink = ""; // 是否启用 App 侧 FA 数据推送 var enableAppFa = Boolean(false); </script> <script type="text/javascript"> var supportv2 = {}; supportv2["apiBaseUrl"] = "https:\/\/ccpce\-sg.consumer.huawei.com\/ccpcmd\/services\/dispatch\/secured\/CCPC\/EN"; supportv2["captchaUrl"] = "contentcenter\-dra.dbankcdn.com\/pub_1\/cscaptcha_captcha_900_9\/b\/v3\/netease"; supportv2["captchaServiceDomain"] = "csc\-adapter\-dra.security.dbankcloud.com"; supportv2["toCApiUrl"] = "https:\/\/itrinity\-sg.c.huawei.com"; supportv2["supportApiUrl"] = "https:\/\/consumer.huawei.com\/support"; supportv2["cmktApiUrl"] = "https:\/\/consumer\-api\-sg.huawei.com\/cuepf"; supportv2["casUrl"] = "https:\/\/id5.cloud.huawei.com\/CAS"; supportv2["logisticcode"] = ""; supportv2["designsPath"] = "/.resources/huawei-cbg-site-lm-basic/webresources/support"; supportv2["myDeviceI18nValue"] = "My device"; supportv2["productCategoryMapping"] = "[]"; supportv2["gaEntrance"] = "home page" supportv2["gaModule"] = "" supportv2["entranceLv2ForGa"] = "" supportv2["productCategory1"] = "" supportv2["productCategory2"] = "" supportv2["productCategory3"] = "" supportv2["productCategory4"] = "" supportv2["ccpcSgwAppId"] = "96E6614BD648F3582A2D6D657C5CC768" supportv2["ccpcMyHuaweiApiId"] = "EDCF82D77A5AB59706CD5F2163F67427" supportv2["uumSgwAppId"] = "EDCF82D77A5AB59706CD5F2163F67427" supportv2["enableCsrfVerify"] = "false" == 'true'; </script> <script type="text/javascript"> var loginApiUrl={}; 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display: block; height: 0; width: 0; overflow: hidden; z-index: -1; } </style> <h1 class="header-tag-title seo"> Support </h1> <input title="cookie" type="hidden" id='cookieType' value="hwcookie" /> <div class="huawei-bootom-cookie"> <div class="huawei-cookie-cnt"> <div class="huawei-cookie-txt"> We use cookies to improve our site and your experience. By continuing to browse our site you accept our cookie policy. <a href="/sg/legal/cookie-policy/" target="" rel="" title="Find out more">Find out more</a> <svg class="huawei-cookie-close" width="32" height="32" xmlns="http://www.w3.org/2000/svg"> <g fill="#7f7f7f" fill-rule="evenodd"> <path d="M8 7l17 17-1 1L7 8z"></path> <path d="M7 24L24 7l1 1L8 25z"></path> </g> </svg> </div> </div> </div> <span class="popular-text hidden" data-value="Popular results"></span> <span class="suggested-text hidden" data-value="Suggested results"></span> <div class="huawei-ie-tips" style="display: none;"> <div class="huawei-ie-cnt"> <div class="huawei-ie-txt">For a better user experience, please use the latest version of Internet Explorer or switch to another browser. <a class="huawei-ie-close" href="javascript:;" title="close"> <svg width="32" height="32" xmlns="http://www.w3.org/2000/svg"> <g fill="#3C3C3C" fill-rule="evenodd"> <path d="M8 7l17 17-1 1L7 8z"></path> <path d="M7 24L24 7l1 1L8 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class="main-nav__item "> <a title="Wearable" data-navicon="Wearable" class="main-nav__link unhover" href="/sg/wearables/" target="" rel="">Wearable</a> </li> <li class="main-nav__item "> <a title="PC" data-navicon="PC" class="main-nav__link unhover" href="/sg/laptops/" target="" rel="">PC</a> </li> <li class="main-nav__item "> <a title="Tablet" data-navicon="Tablet" class="main-nav__link unhover" href="/sg/tablets/" target="" rel="">Tablet</a> </li> <li class="main-nav__item "> <a title="Audio" data-navicon="Audio" class="main-nav__link unhover" href="/sg/headphones/" target="" rel="">Audio</a> </li> <li class="main-nav__item "> <a title="HUAWEI Mobile Services" data-navicon="HUAWEI Mobile Services" class="main-nav__link unhover" href="/sg/mobileservices/" target="" rel="">HUAWEI Mobile Services</a> </li> <li class="main-nav__item "> <a title="EMUI" data-navicon="EMUI" class="main-nav__link unhover" href="/sg/emui/" target="" rel="">EMUI</a> </li> </ul> </div> <div class="rg-nav 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data-support-cmkt-url='https://consumer-api-sg.huawei.com/cuepf' data-support-cas-url='https://id5.cloud.huawei.com/CAS' data-support-country-code='SG' data-support-login='yes' data-version='v4' data-register-type='email'> </ul> <ul class="show-logout"> </ul> </div> </div> </nav> <div class="nav-addons"> <button class="nav-addons__link nav-addons__search js-open-search" aria-haspopup="true" role="button" aria-expanded="false" data-navicon="search"> <span class="icon font-ico-search"> <span class="sr-only">Search</span> </span> </button> <div tabindex="0" aria-haspopup="true" role="button" aria-expanded="false" class="login-v4-wrap nav-addons__link nav-addons__profile pc "> <span class="icon font-ico-profile"> <span class="sr-only">profile</span> <span class="icon-onlink-left"></span> <span class="icon-onlink-right"></span> </span> <div class="login-v4"> <div class="login-font"> <span class="login-bot"></span> <span class="login-top"></span> </div> <div class="login-v4-cnt" data-gamodule="navigation" data-gaevent="support_interaction" data-entrancelevel="common"> <ul class="show-login" data-support-url='https://consumer.huawei.com/sg/support' data-support-usercenter-url='https://consumer.huawei.com/sg/support/user-center/' data-support-cmkt-url='https://consumer-api-sg.huawei.com/cuepf' data-support-cas-url='https://id5.cloud.huawei.com/CAS' data-support-country-code='SG' data-support-login='yes' data-version='v4' data-register-type='email'> <li> <a cat='Navigation' act='Click on sign in' class="signInBtn a-sup-common" lab='<page title>' href="javascript:void(0)" title="login" > <span>login</span> </a> </li> <li> <a class="a-sup-common registeredBtn ha-click-dispach" ha-id="me_click_login_and_registration" a-title="registration" cat='Navigation' act='Click on sign up' lab='<page title>' href="javascript:void(0)" title="Register" > <span>Register</span> </a> </li> </ul> <ul class="show-logout"> <li class="signin-service"> <a class="a-sup-common ha-click-dispach" cat='Navigation' act='Click on my service' lab='<page title>' href='https://consumer.huawei.com/sg/support/user-center/?type=service' title="My Services" ha-id="me_click_my_service" > <span>My Services</span> </a> </li> <li class="signin-information"> <a class="a-sup-common ha-click-dispach" cat='Navigation' act='Click on my info' lab='<page title>' href='https://consumer.huawei.com/sg/support/user-center/?type=userinfo' title="My Information" ha-id="me_click_personal_info" > <span>My Information</span> </a> </li> <li class="app-sign app-sign-user"> <a class="a-sup-common" href='https://consumer.huawei.com/sg/support/user-center/' title="user center"> <span class="signin-user"></span> </a> </li> <li class="logout-btn"> <a class="a-sup-common my-exit ha-click-dispach" ha-id="me_click_log_out" cat='Navigation' act='Click on exit' lab='<page title>' href="javascript:void(0)" title="Sign out" act='Click on exit' > <span>Sign out</span> </a> </li> </ul> </div> </div> </div> <button aria-haspopup="true" role="button" aria-expanded="false" class="nav-toggle js-nav-toggle"> <span class="btn-line"></span> <span class="sr-only">Open menu</span> <span class="btn-line"></span> </button> </div> </div> </div> <div class="v4 n12-search popup nav-v2" data-component="n12-search"> <div class="container"> <button tabindex="-1" type="button" class="popup__close-btn js-close-popup"> <span class="sr-only">Close</span> </button> <div class="row"> <div class="col-xl-6 offset-xl-3 col-lg-8 offset-lg-2 col-md-10 offset-md-1"> <div class="search__form-container"> <label class="sr-only" for="search">search</label> <input class="search__form-input js-search-autocomplete" text="search" name="search" id="search" autocomplete="off" data-enable-ph-search="no" placeholder="Search HUAWEI..."> <button class="search__form-submit" type="button"> <span class="icon font-ico-search"> <span class="sr-only">Search</span> </span> </button> <button class="search__form-clear js-search-clear" type="button"> <span class="icon font-ico-close"> <span class="sr-only">Close</span> </span> </button> </div> <div class="popular-show-wrap"> <div class="popular-wrap"> <div class="top-title"> Popular Products </div> <div class="popular-product dropdown__right"> <div class="row dropdown__row-mobile"> </div> <div class="row dropdown__row-mobile"> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI Mate X6" href="/sg/phones/mate-x6/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/dam/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/phones/mate-x6/list/red.png" alt="HUAWEI Mate X6" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="1" title="HUAWEI Mate X6" href="/sg/phones/mate-x6/"> HUAWEI Mate X6 </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI FreeBuds Pro 4" href="/sg/headphones/freebuds-pro-4/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/dam/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/headphones/freebuds-pro-4/list/black.png" alt="HUAWEI FreeBuds Pro 4" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="2" title="HUAWEI FreeBuds Pro 4" href="/sg/headphones/freebuds-pro-4/"> HUAWEI FreeBuds Pro 4 </a> </div> </div> <div class="list dropdown__right-col col-xl-4 col-xs-6"> <a class="dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI FreeClip" href="/sg/headphones/freeclip/"> <div class="dropdown__holder"> <img class="dropdown__image-centered" data-src="/dam/content/dam/huawei-cbg-site/common/mkt/pdp/admin-image/headphones/freeclip/list/list-rose.png" alt="HUAWEI FreeClip" onerror="imgErrorUrl(this)"/> </div> </a> <div> <a class="heading dropdown__series-link search-popular-product-link" data-position="3" title="HUAWEI FreeClip" href="/sg/headphones/freeclip/"> HUAWEI FreeClip </a> </div> </div> </div> </div> </div> <div class="quick-link"> <div class="top-title"> Quick View </div> <div class="link-wrap row"> <div class="col-sm-4 link-list"> <a title="AppGallery" class="search-quick-link" href="/sg/mobileservices/appgallery/" target="_blank" target="noopener noreferrer">AppGallery</a> </div> <div class="col-sm-4 link-list"> <a title="Wearable" class="search-quick-link" href="/sg/wearables/" target="_blank" target="noopener noreferrer">Wearable</a> </div> <div class="col-sm-4 link-list"> <a title="Find Service Center" class="search-quick-link" href="/sg/support/service-center/" target="_blank" target="noopener noreferrer">Find Service Center</a> </div> </div> </div> </div> </div> </div> <div class="search_toast"> enter more search keys </div> </div> </div> <div class="v4 n16-simple-tabs simple-tabs simple-tabs__sticky" data-component="n16-simple-tabs" style="display: none;"> <div class="container"> <div class="wrap"> <ul class="simple-tabs__wrap"> <li class="simple-tabs__continent" data-region="Africa">Africa</li> <li class="simple-tabs__continent" data-region="Asia Pacific">Asia Pacific</li> <li class="simple-tabs__continent" data-region="Europe">Europe</li> <li class="simple-tabs__continent" data-region="Latin America">Latin America</li> <li class="simple-tabs__continent" data-region="Middle East">Middle East</li> <li class="simple-tabs__continent" data-region="North America">North America</li> <li class="simple-tabs__continent" data-region="Global">Global</li> </ul> </div> </div> </div> </div> <div class="cookie-data" the-package-control-of-cookies-enabled="false"> <div class="required-category" category-display-name=""> </div> <div class="analysis-category" category-display-name=""> </div> <div class="advertise-category" category-display-name=""> </div> <div class="function-category" category-display-name=""> </div> <div class="unknown-category" category-display-name=""> </div> </div> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/mkt/etc/designs/huawei-cbg-site/clientlib-campaign-v4/cookie-package-controller/js/cookie-package-controller-f4c7ef69933f2e95f86a6e591b9e57c5c23f91ccc5e5b0c2bd9f925df4a72a6d.min.js"></script><div class="privacy-agreement-component"> <input type="hidden" id="privacy-popup-switch" value="false"> <input type="hidden" id="privacy-popup-title" value=""> <input type="hidden" id="privacy-popup-ids" value=""> <input type="hidden" id="privacy-language-code" value="en-GB"> <input type="hidden" id="privacy-popup-content" value=""> <input type="hidden" id="privacy-popup-agree" value="false"> <input type="hidden" id="privacy-popup-checkNote" value=""> <input type="hidden" id="privacy-popup-remark" value=""> <input type="hidden" id="privacy-popup-agreeText" value=""> <input type="hidden" id="privacy-popup-rejectText" value=""> <input type="hidden" id="privacy-close-i18n" value="Close"> <input type="hidden" id="privacy-errortip-i18n" value="privacy_fetch_error_tip"> <script> // 隐私协议总开关 var privacyPopupSwitch = false; var __privacyAgree = false; var privacyButtonLineStyle = Boolean(false); </script> </div><div class="conv3_wrap support-versionb" role="main"> <div class="support-ad-banner-component parsys"> <input type="hidden" class="v3-support-adDuration-value" value="15" /> <input type="hidden" class="v3-support-displayTime-value" value="never" /> <input type="hidden" class="v3-support-displayTime-startTime-value" value="" /> <input type="hidden" class="v3-support-displayTime-endTime-value" value="1645372740000" /> <input type="hidden" class="ad-image-pc" value="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/one-price-repair1280-426.png" /> <input type="hidden" class="ad-image-pc2" value="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/one-price-repair1280-426.png 2x" /> <input type="hidden" class="ad-image-mobile" value="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/one-price-repair750-1230.png" /> <div class="v3-support-ad-banner v3-hidden" isAuthor="0" data-gamodule="banner" data-gaevent="support_interaction"> <div class="v3-support-ad-container"> <a title="Notice" class="a-support-common dmpa-click-dispach ha-click-dispach" ha-id="banner_home_click_see_detail" cat="banner" act="Click on banner" lab="see details" target="_blank" href="javascript:return false;"> <picture> <source srcset=""/> <img src="" class="v3-support-ad-img" alt="Notice"/> </picture> </a> <div class="v3-support-ad-close" style="border-color: #DC143C"> <div class="v3-ad-btn v3-ad-close a-support-common dmpa-click-dispach ha-click-dispach" ha-id="banner_home_click_skip" cat="banner" act="Click on banner" lab="skip" style="color: #DC143C;">Close</div> <div class="v3-ad-btn v3-ad-countdown" style="color: #DC143C;"><span class="v3-support-ad-time">15</span>S</div> </div> </div> </div> <div class="v3-support-ad-banner-moblie v3-hidden" data-gamodule="banner" data-gaevent="support_interaction"> <div class="v3-support-ad-container-moblie"> <div class="v3-support-ad-pic-moblie"> <a class="a-support-common dmpa-click-dispach ha-click-dispach" title="" ha-id="banner_home_click_see_detail" cat="banner" act="Click on banner" lab="see details" target="_blank" href="javascript:return false;"> <img src="" class="v3-support-ad-img"> </a> <div class="v3-support-ad-close-moblie a-support-common dmpa-click-dispach" cat="banner" act="Click on banner" lab="skip"> <div class="v3-ad-btn-moblie v3-ad-countdown-moblie"><span class="v3-support-ad-time">15</span>S</div> <div class="v3-ad-btn-moblie v3-ad-close-moblie">Close</div> </div> </div> </div> </div> </div> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/support-ad-banner-component/css/support-ad-banner-component-d39197232a5497993df0334e45e44f3aa6fe53de4bcb030728d18e48ba7eec39.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/support-ad-banner-component/js/support-ad-banner-component-80d58f5e58d10a957d96ece49742896965c45b2d8b0da252dc87aaf3bc663112.min.js"></script><div class="search-banner-component"> <div class="s-wrap express-index support-search-normal" notice="y"> <div class="s-mail-service-picture" style="background-image: url('/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/2025kv-pc.jpg')"></div> <div class="s-text normal-type-title" style="color:;">HUAWEI Support</div> </div> <style> @media screen and (max-width:768px) { .express-index .s-mail-service-picture { background: url('/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/2025kv-mob.jpg')no-repeat !important; background-size: cover!important; background-position: center!important; } } </style> </div> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/search-banner-component/css/search-banner-component-73d0b8e40830de1b5fbefe0bc64a10b5b25dcfe0be329cbf1a03bdb056b892ee.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/search-banner-component/js/search-banner-component-867ed48c49ab60ae7c000c5b04efb9a18a2237bc9da8e18d8396edbd16a29c86.min.js"></script><div class="product-category-list-component"> <div class="csv4-product-category-list product-list-v5" data-gamodule="Click on product" data-gaevent="support_interaction" data-productcategory3=""> <div class="csv4-product-category-list-box defaultStyle"> <div class="csv4-product-category-list-container swiper"> <div class="csv4-product-category-list-row swiper-wrapper"> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/sg/support/phones/" ha-id="product_home_click_category" ha-cat="smart-phone" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="smart-phone"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="Smartphone" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/phones-hei-0109.png" alt="Smartphone"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Smartphone"> <p>Smartphone</p> </div> </a> </div> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/sg/support/wearables/" ha-id="product_home_click_category" ha-cat="wearable" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="wearable"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="Wearable" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425watch.svg" alt="Wearable"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Wearable"> <p>Wearable</p> </div> </a> </div> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/sg/support/laptops/" ha-id="product_home_click_category" ha-cat="mate-book" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="mate-book"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="PC" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425computer.svg" alt="PC"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="PC"> <p>PC</p> </div> </a> </div> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/sg/support/tablets/" ha-id="product_home_click_category" ha-cat="tablet" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="tablet"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="Tablet" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425tablets.svg" alt="Tablet"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Tablet"> <p>Tablet</p> </div> </a> </div> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="/sg/support/audio/" ha-id="product_home_click_category" ha-cat="audio" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="audio"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="Audio" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425audio.svg" alt="Audio"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="Audio"> <p>Audio</p> </div> </a> </div> <div class="csv4-product-category-list-item swiper-slide"> <a class="csv4-product-category-list-item-clickblock a-support-common ha-click-dispach dmpa-click-dispach" href="https://consumer.huawei.com/sg/support/product/" ha-id="product_home_click_category" ha-cat="more-product" target="_blank" rel="noopener noreferrer" cat="services" act="Click on product" lab="more-product"> <div class="csv4-product-category-list-item-img-box"> <div class="csv4-product-category-list-item-img-box-normal"> <img title="All Products" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425other.svg" alt="All Products"> </div> </div> <div class="csv4-product-category-list-item-text-box" title="All Products"> <p>All Products</p> </div> </a> </div> </div> <div class="product-button-prev black-button" tabindex="0" role="button" aria-label="Previous slide"></div> <div class="product-button-next black-button" tabindex="0" role="button" aria-label="Next slide"></div> </div> </div> </div> </div> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/product-category-list-component/css/csv4-product-category-list-c2223c4351829cee02c23a7b735e4f081aa76019c76f30349701618dd6996f17.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/product-category-list-component/js/csv4-product-category-list-833b82d9da5bce4d3e9d446861623e0858f7008ae20b587a85925469ae2245fc.min.js"></script><link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-support-v3/service-list-component/css/service-list-component-0ed026e56479ede9f3edd2275d6fee1424b8bc8f40f2d6bcd82544e0425293ae.min.css"/><div class='service-list-component'> <div class="service-category-list-box service-list-v5" data-gamodule="quick maintenance function area" data-gaevent="support_interaction"> <div class="service-category-item 0"> <a class="a-support-common" href="https://consumer.huawei.com/sg/support/service-center/" target="_blank" rel="noopener noreferrer" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Service Center Location" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425-mendian-icon.png" alt="Service Center Location" /> </div> <div class="service-category-item-txt"> <p>Service Center Location</p> </div> </a> </div> <div class="service-category-item 1"> <a class="a-support-common" href="https://consumer.huawei.com/sg/support/sparepart-price/" target="_blank" rel="noopener noreferrer" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Spare Part Price" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425beijian-icon.png" alt="Spare Part Price" /> </div> <div class="service-category-item-txt"> <p>Spare Part Price</p> </div> </a> </div> <div class="service-category-item 2"> <a class="a-support-common" href="https://consumer.huawei.com/sg/support/warranty-query/" target="_blank" rel="noopener noreferrer" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Warranty Period & Support Service Query" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425quanyi-icon.png" alt="Warranty Period & Support Service Query" /> </div> <div class="service-category-item-txt"> <p>Warranty Period & Support Service Query</p> </div> </a> </div> <div class="service-category-item 3"> <a class="a-support-common" href="https://consumer.huawei.com/sg/support/repair-appointment/" target="_blank" rel="noopener noreferrer" cat="services" act="Click on maintenance"> <div class="service-category-item-img"> <img title="Repair Appointment" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/function-list/0425-yuyue-icon.png" alt="Repair Appointment" /> </div> <div class="service-category-item-txt"> <p>Repair Appointment</p> </div> </a> </div> </div> </div> <script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-support-v3/service-list-component/js/service-list-component-fb45b6f3450d9bf83d229fbb8164c07961f5cb32a2d1663194fda724ae6e30cb.min.js"></script> <div class="search-homepage-new-component"> <div class="support-search-index v3 support-v4 lazy-box"> <div class="banner-search-wrap" data-gamodule="search" data-gaevent="support_interaction" data-entrancelevel="home page"> <div class="s-text" style="color:"> Search for more </div> <div id="searchSustain" class="s-search-input"> <input type="search" title="Search for more" autocomplete="off" class="search-banner-input a-support-common ha-click-dispach dmpa-click-dispach" ha-id="search_click_bar" act="Click" cat="services" lab="Search" placeholder="Search for more"/> <a title="Search" href="javascript:;" class="go-search"></a> <div class="s-search-recommend" data-search-url='/sg/support/search/'> <div class="enter-more">moreSearchKey</div> <div class="search-banner-quick-links"> <p>Quick Link</p> <ul> <li> <a title="HUAWEI Service Day" act="Click on quickly search" cat="services" lab="HUAWEI Service Day" onclick="sendDmpaByCurrentTag(this)" href='https://consumer.huawei.com/sg/support/service-day/' target="_blank" rel="noopener noreferrer"><span>HUAWEI Service Day</span></a> </li> <li> <a title="HUAWEI HiSuite" act="Click on quickly search" cat="services" lab="HUAWEI HiSuite" onclick="sendDmpaByCurrentTag(this)" href='https://consumer.huawei.com/en/support/hisuite/' target="_blank" rel="noopener noreferrer"><span>HUAWEI HiSuite</span></a> </li> </ul> </div> <div class="search-banner-hot-words" style=""> <p>Hot Searches:</p> <div> <ul></ul> </div> </div> <div class="search-banner-rel-products"> <p>Related Products</p> <div class='no-result'>No Relative Product </div> <div> <ul></ul> </div> </div> <div class="search-banner-suggest-words"> <p>Search Suggestions</p> <div class='no-result'>No Search Suggestion</div> <div class="search-result-list"> <ul></ul> </div> </div> </div> </div> </div> </div> </div> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/search-homepage-new-component/css/search-homepage-new-component-6561af0ffb4270d1ddae41191947a93526a5ab22eb4bbed4c09e46af0510cd17.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/search-homepage-new-component/js/search-homepage-new-component-b2313df79dbcb677c4efc651900694f0acbaed148c1b1c9a6192be8d4c845f8f.min.js"></script><div class="popularizes-region-component parsys"> <input type="hidden" class="popularizes-region-activity-type" value="" /> <input type="hidden" class="popularizes-region-newpage-target" value="" /> <input type="hidden" class="popularizes-region-topsum" value="" /> <input type="hidden" class="popularizes-region-moretext" value="" /> <input type="hidden" class="popularizes-region-isauthor" value="0" /> <input type="hidden" class="image-left" value=""/> <input type="hidden" class="popularizes-region-content-typeforga" value="video" /> <div class="csv5-popularizes-region csv5 csv5-ptm" style="background-color: "> <div class="component-list-v5"> <div class="component-list-row component-list-row-2"> <div class="component-list-text-v5" data-pc-src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/HMS-PC-left.png" data-mob-src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/HMS-mob.png"> <div class="component-list-text-container-v5"> <a class="list-text-title-v5" rel="noopener noreferrer"> How to Find Apps </a> <p> Data Transfer, Apps download, VIP customer Service for New HMS Device. </p> <a class="more_link a-support-common dmpa-click-dispach" target="_blank" rel="noopener noreferrer" cat="services" act="Click" lab="video+How to Find Apps" href="https://consumer.huawei.com/sg/support/get-new-phone/"> <span>Learn more</span> </a> </div> </div> </div> <div class="component-list-row component-list-row-1"> <div class="component-list-text-v5" data-pc-src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/PCshiyong-PC-right.png" data-mob-src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/PCshiyong-mob.png"> <div class="component-list-text-container-v5"> <a class="list-text-title-v5" rel="noopener noreferrer"> Set up Your Laptop </a> <p> Follow simple steps to sign in, connect to network and enable Eye Comfort mode. </p> <a class="more_link a-support-common dmpa-click-dispach" target="_blank" rel="noopener noreferrer" cat="services" act="Click" lab="article+Set up Your Laptop" href="https://consumer.huawei.com/sg/support/article/en-gb15770838/"> <span>Learn more</span> </a> </div> </div> </div> </div> </div> </div> <link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/popularizes-region-component/css/csv4-popularizes-region-e3938167cfd49a22acd9b1c6d4f58c49a467b8a109ea160c28ecbcf46db8ed9a.min.css"/><script src="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/popularizes-region-component/js/csv4-popularizes-region-76862e54d2999f1bb82516705bdafa1a10b209d94c115c448485e9dff14c68b9.min.js"></script><link rel="stylesheet" type="text/css" href="/content/.resources/.rc/huawei-cbg-site-lm-basic/webresources/support/etc/designs/huawei-cbg-site/clientlib-support-v5/banner-activity/css/banner-activity-6ad81261bd240e3ae4f0864173cefe0835f9bc9462144d048abe953036400df0.min.css"/> <div class="service-vertically-scroll-component"> <div class="service-vertically-scroll-box " data-gamodule="service activity" data-gaevent="support_interaction" data-entrance-Lv2-For-Ga="banner" data-slideDuration="5"> <div class="service-vertically-scroll-title">Service Event</div> <div class="swiper-container js-vertically-scroll-swiper"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/matex6-mob.jpg"/> <img class="swiper-lazy" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/matex6-pc.jpg" alt="Premium Service"> </picture> </a> </div> <div class="service-swiper-info"> <p>Premium Service</p> <span>HUAWEI Mate X6</span> <div class="btn-group"> <a href="https://consumer.huawei.com/sg/support/matex6/" title="Learn More" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Premium Service" class="btn">Learn More <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/jianianhua-984-600.jpg"/> <img class="swiper-lazy" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/jianianhua-1760-1160.jpg" alt="Up to 20% off on Spare Parts"> </picture> </a> </div> <div class="service-swiper-info"> <p>Up to 20% off on Spare Parts</p> <span>HUAWEI Service Carnival</span> <div class="btn-group"> <a href="https://consumer.huawei.com/sg/support/huawei-service-carnival/" title="Learn More" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Up to 20% off on Spare Parts" class="btn">Learn More <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path d="M-3068.719-7431.439l-1.414-1.414,3.293-3.293-3.293-3.293,1.414-1.414,4.707,4.707Z" transform="translate(4172.073 7693.146)" fill="#000"></path> </g> </svg> </a> </div> </div> </div> </div> <div class="swiper-slide"> <div class="service-swiper-container"> <div class="service-swiper-img"> <a class="js-img-ga a-support-common dmpa-click-dispach ha-click-dispach"> <picture> <source media="(max-width: 768px)" srcset="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/1021fuwuri-mob.jpg"/> <img class="swiper-lazy" src="/dam/content/dam/huawei-cbg-site/south-pacific/sg/support/support-v3/homepage/1021fuwuri-pc.jpg" alt="Free out of warranty labour charges"> </picture> </a> </div> <div class="service-swiper-info"> <p>Free out of warranty labour charges</p> <span>HUAWEI Service Day</span> <div class="btn-group"> <a href="https://consumer.huawei.com/sg/support/service-day/" title="Learn More" target="_blank" rel="noopener noreferrer" cat="services" act="Click on service activity" lab="service activity+Free out of warranty labour charges" class="btn">Learn More <svg class="arrow-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="10" height="10" viewBox="0 0 10 10"> <g transform="translate(-1100 -252)" clip-path="url(#clip-path)"> <path 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