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<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta content="LAwtDQwnCxU7GX46SSsBHW0HKRs6WSUhZdr94D2eMlHt0Hmz_vBbI3FF" name="csrf-token"> <meta name="description" content="Official website of the MBTA -- schedules, maps, and fare information for Greater Boston's public transportation system, including subway, commuter rail, bus routes, and boat lines."> <meta name="author" content="Massachusetts Bay Transportation Authority"> <meta name="theme-color" content="#165c96"> <title>The RIDE | Accessibility on the MBTA | MBTA</title> <link rel="apple-touch-icon" href="https://cdn.mbta.com/apple-touch-icon-ce7616209effa7db107fb361a94c0e51.png?vsn=d" type="image/png"> <link rel="icon" href="https://cdn.mbta.com/images/mbta-logo-t-favicon-86d6bc07973596dbd09bc4e81f3577f6.png?vsn=d" sizes="32x32" type="image/png"> <link rel="icon" 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id="body-wrapper"> <a href="#main" class="sr-only sr-only-focusable">Skip to main content</a> <div class="hidden-js hidden-no-js" style="display: none" aria-hidden="true"> <div id="icon-feature-green_line"><span class="notranslate c-svg__icon-green-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> green line </title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.083 11.53381a2.63844 2.63844 0 0 1 -1.03434.21619 3.67706 3.67706 0 0 1 -1.48049-.28629 3.18108 3.18108 0 0 1 -1.10987-.78829 3.48761 3.48761 0 0 1 -.69221-1.17949 4.327 4.327 0 0 1 -.24119-1.46088 4.47445 4.47445 0 0 1 .24119-1.49078 3.59212 3.59212 0 0 1 .69221-1.20008 3.17958 3.17958 0 0 1 1.10987-.803 3.62061 3.62061 0 0 1 1.48049-.29119 3.48952 3.48952 0 0 1 1.06968.1657 3.037 3.037 0 0 1 .93339.48679 2.63108 2.63108 0 0 1 1.01968 1.87758h-1.506a1.5098 1.5098 0 0 0 -.54219-.90349 1.57786 1.57786 0 0 0 -.97458-.30149 1.84057 1.84057 0 0 0 -.903.20589 1.70591 1.70591 0 0 0 -.603.55249 2.42823 2.42823 0 0 0 -.3363.7878 3.95986 3.95986 0 0 0 -.1049.91378 3.68309 3.68309 0 0 0 .1049.87849 2.37769 2.37769 0 0 0 .3363.76819 1.72339 1.72339 0 0 0 .603.54709 1.83509 1.83509 0 0 0 .903.2059 1.711 1.711 0 0 0 1.20989-.3966 1.72506 1.72506 0 0 0 .49709-1.14958h-1.58636v-1.17454h3.012v3.87526h-1.004l-.16079-.81329a2.3565 2.3565 0 0 1 -.93347.75784z"/> <path d="m11.03239 4.4206v5.84352h3.49434v1.32509h-5.06994v-7.16861z"/> </g></svg></span></div><div id="icon-feature-green_line_b"><span class="notranslate c-svg__icon-green-line-b-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> green line B </title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m8.59043 4a5.39839 5.39839 0 0 1 1.08557.10121 2.392 2.392 0 0 1 .83953.33044 1.55783 1.55783 0 0 1 .54221.61054 2.06794 2.06794 0 0 1 .19251.941 1.70139 1.70139 0 0 1 -.28591 1.00827 2.06017 2.06017 0 0 1 -.84522.66143 2.00387 2.00387 0 0 1 1.14822.74512 2.15155 2.15155 0 0 1 .37933 1.28291 2.13665 2.13665 0 0 1 -.24491 1.04767 2.05831 2.05831 0 0 1 -.65955.72215 2.95712 2.95712 0 0 1 -.94432.41469 4.42311 4.42311 0 0 1 -1.09014.13457h-4.03587v-8zm-.23352 3.23819a1.35217 1.35217 0 0 0 .80535-.22431.83167.83167 0 0 0 .3144-.72817.89181.89181 0 0 0 -.1048-.459.75208.75208 0 0 0 -.27909-.28011 1.2235 1.2235 0 0 0 -.40324-.14 2.75738 2.75738 0 0 0 -.47159-.03939h-1.71551v1.871zm.10593 3.39465a2.50985 2.50985 0 0 0 .51261-.05033 1.28994 1.28994 0 0 0 .43172-.168.85959.85959 0 0 0 .29731-.31949 1.05918 1.05918 0 0 0 .11052-.51532 1.01659 1.01659 0 0 0 -.3611-.87916 1.59077 1.59077 0 0 0 -.9569-.26369h-1.99457v2.196z"/></svg></span></div><div id="icon-feature-green_line_c"><span class="notranslate c-svg__icon-green-line-c-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> green line C </title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m9.91236 6.22237a1.685 1.685 0 0 0 -.37441-.423 1.75365 1.75365 0 0 0 -1.10334-.3859 1.96325 1.96325 0 0 0 -.9632.21962 1.8196 1.8196 0 0 0 -.64318.58932 2.59 2.59 0 0 0 -.35871.84031 4.22351 4.22351 0 0 0 -.1119.97471 3.92818 3.92818 0 0 0 .1119.937 2.536 2.536 0 0 0 .35871.8194 1.83829 1.83829 0 0 0 .64318.58357 1.95744 1.95744 0 0 0 .9632.21962 1.55383 1.55383 0 0 0 1.20479-.47114 2.17357 2.17357 0 0 0 .53023-1.24243h1.62837a3.87815 3.87815 0 0 1 -.33257 1.29577 3.08815 3.08815 0 0 1 -.707.98516 2.99838 2.99838 0 0 1 -1.02805.62122 3.76351 3.76351 0 0 1 -1.29577.2144 3.92217 3.92217 0 0 1 -1.57918-.30538 3.393 3.393 0 0 1 -1.18387-.84084 3.71981 3.71981 0 0 1 -.73835-1.25812 4.61521 4.61521 0 0 1 -.25727-1.55827 4.77251 4.77251 0 0 1 .25727-1.59017 3.83132 3.83132 0 0 1 .73835-1.28008 3.3914 3.3914 0 0 1 1.18387-.85653 3.86194 3.86194 0 0 1 1.57918-.31061 3.853 3.853 0 0 1 1.19433.182 3.25411 3.25411 0 0 1 1.00712.53023 2.86159 2.86159 0 0 1 .73312.86228 3.08969 3.08969 0 0 1 .36395 1.1776h-1.6273a1.37793 1.37793 0 0 0 -.19347-.52974z"/></svg></span></div><div id="icon-feature-green_line_d"><span class="notranslate c-svg__icon-green-line-d-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> green line D </title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m7.90973 4a4.12016 4.12016 0 0 1 1.43992.24673 3.12441 3.12441 0 0 1 1.15435.73966 3.404 3.404 0 0 1 .76154 1.232 4.96822 4.96822 0 0 1 .27464 1.737 5.52384 5.52384 0 0 1 -.22431 1.61335 3.55236 3.55236 0 0 1 -.67729 1.27744 3.1858 3.1858 0 0 1 -1.13137.84579 3.8368 3.8368 0 0 1 -1.59748.30803h-3.44991v-8zm-.12255 6.52123a2.252 2.252 0 0 0 .73966-.12364 1.62238 1.62238 0 0 0 .6379-.40867 2.04332 2.04332 0 0 0 .44861-.74513 3.28738 3.28738 0 0 0 .1685-1.12042 4.64682 4.64682 0 0 0 -.11817-1.09253 2.18483 2.18483 0 0 0 -.38624-.83484 1.7182 1.7182 0 0 0 -.71121-.53176 2.83742 2.83742 0 0 0 -1.09307-.18492h-1.255v5.04192z"/></svg></span></div><div id="icon-feature-green_line_e"><span class="notranslate c-svg__icon-green-line-e-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> green line E </title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m11.18354 4v1.47931h-4.22454v1.714h3.8766v1.36718h-3.8766v1.96074h4.3143v1.47877h-6.07266v-8z"/></svg></span></div><div id="icon-feature-mattapan_line"><span class="notranslate c-svg__icon-mattapan-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> mattapan line </title> <path fill="#da291c" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m6.16836 4 1.871 5.50147h.02188l1.7704-5.50147h2.47609v8h-1.64673v-5.66942h-.023l-1.96071 5.66942h-1.35567l-1.96075-5.61308h-.02187v5.61308h-1.64673v-8z"/></svg></span></div> <div id="icon-feature-red_line"><span class="notranslate c-svg__icon-red-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> red line </title> <path fill="#da291c" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.01545 4.25a2.39689 2.39689 0 0 1 .90832.16341 2.09735 2.09735 0 0 1 .694.44567 1.9348 1.9348 0 0 1 .44036.65684 2.09816 2.09816 0 0 1 .1528.80327 2.26208 2.26208 0 0 1 -.278 1.14494 1.74718 1.74718 0 0 1 -.90938.73536v.02122a1.26481 1.26481 0 0 1 .504.25679 1.42114 1.42114 0 0 1 .32576.4096 1.91173 1.91173 0 0 1 .18358.51995 4.56343 4.56343 0 0 1 .07958.5677c.00637.11884.0138.25891.02122.4202.00637.16129.01911.32576.03608.49342a3.41227 3.41227 0 0 0 .08383.4775 1.113 1.113 0 0 0 .174.38413h-1.649a2.91366 2.91366 0 0 1 -.16871-.851c-.02123-.329-.052-.6441-.09444-.94546a1.4991 1.4991 0 0 0 -.35645-.86165 1.2331 1.2331 0 0 0 -.89346-.2727h-1.64904v2.93081h-1.649v-7.5zm-.58786 3.3924a1.24739 1.24739 0 0 0 .85-.25148 1.04463 1.04463 0 0 0 .28438-.81919.99843.99843 0 0 0 -.28442-.79373 1.26393 1.26393 0 0 0 -.85-.24618h-1.80705v2.11058z"/> <path d="m11.20433 4.25v6.11312h3.65556v1.38688h-5.30454v-7.5z"/> </g></svg></span></div><div id="icon-feature-blue_line"><span class="notranslate c-svg__icon-blue-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> blue line </title> <path fill="#003da5" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m5.44956 4.25a4.66423 4.66423 0 0 1 .977.09462 2.11161 2.11161 0 0 1 .75626.30986 1.44274 1.44274 0 0 1 .4885.5725 2.01466 2.01466 0 0 1 .17332.88219 1.64315 1.64315 0 0 1 -.25751.9455 1.86958 1.86958 0 0 1 -.76157.61973 1.80263 1.80263 0 0 1 1.03464.69842 2.08038 2.08038 0 0 1 .34135 1.20284 2.06714 2.06714 0 0 1 -.22037.98211 1.91511 1.91511 0 0 1 -.59355.67756 2.626 2.626 0 0 1 -.85106.38857 3.83549 3.83549 0 0 1 -.98194.1261h-3.63452v-7.5zm-.21011 3.03566a1.1862 1.1862 0 0 0 .72478-.20994.79326.79326 0 0 0 .28368-.68286.873.873 0 0 0 -.09444-.43066.70337.70337 0 0 0 -.25221-.26264 1.06655 1.06655 0 0 0 -.36256-.13123 2.413 2.413 0 0 0 -.42518-.03679h-1.54436v1.75412zm.09444 3.1828a2.20573 2.20573 0 0 0 .46232-.04722 1.133 1.133 0 0 0 .38874-.15759.7977.7977 0 0 0 .26777-.29942 1.03078 1.03078 0 0 0 .09975-.48323.96968.96968 0 0 0 -.32578-.82453 1.3894 1.3894 0 0 0 -.86132-.2469h-1.79621v2.05885zm5.63022-6.21846v6.1134h3.65573v1.3866h-5.30479v-7.5z"/></svg></span></div><div id="icon-feature-orange_line"><span class="notranslate c-svg__icon-orange-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> orange line </title> <path fill="#ed8b00" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m1.81834 6.54427a3.5921 3.5921 0 0 1 .6922-1.20008 3.17962 3.17962 0 0 1 1.10988-.803 3.62054 3.62054 0 0 1 1.48049-.29119 3.61289 3.61289 0 0 1 1.48637.2912 3.17488 3.17488 0 0 1 1.104.803 3.59428 3.59428 0 0 1 .69319 1.20008 4.47445 4.47445 0 0 1 .24119 1.49078 4.327 4.327 0 0 1 -.24119 1.46088 3.48977 3.48977 0 0 1 -.69319 1.17949 3.176 3.176 0 0 1 -1.104.78829 3.66921 3.66921 0 0 1 -1.48637.28628 3.677 3.677 0 0 1 -1.48049-.28629 3.18112 3.18112 0 0 1 -1.10988-.78829 3.48759 3.48759 0 0 1 -.6922-1.17949 4.327 4.327 0 0 1 -.24119-1.46088 4.47445 4.47445 0 0 1 .24119-1.49078zm1.44029 2.36927a2.37747 2.37747 0 0 0 .3363.76819 1.72331 1.72331 0 0 0 .603.54709 1.835 1.835 0 0 0 .903.2059 1.84164 1.84164 0 0 0 .904-.2059 1.72881 1.72881 0 0 0 .602-.54709 2.35675 2.35675 0 0 0 .3363-.76819 3.63424 3.63424 0 0 0 .10588-.87849 3.90728 3.90728 0 0 0 -.10588-.91378 2.40722 2.40722 0 0 0 -.3363-.7878 1.7112 1.7112 0 0 0 -.602-.55249 1.84715 1.84715 0 0 0 -.904-.20589 1.84052 1.84052 0 0 0 -.903.20589 1.70583 1.70583 0 0 0 -.603.55249 2.428 2.428 0 0 0 -.3363.7878 3.95986 3.95986 0 0 0 -.10491.91378 3.6831 3.6831 0 0 0 .10491.87849z"/> <path d="m11.27582 4.4206v5.84352h3.49435v1.32509h-5.06994v-7.16861z"/> </g></svg></span></div> <div id="icon-feature-subway"><span class="notranslate c-svg__icon-mode-subway-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> subway </title> <path fill="#494f5b" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <g fill="#fff"> <path d="m6.67 1.41a.56974.56974 0 0 1 .57-.57.58.58 0 1 1 0 1.16h-.02a.57707.57707 0 0 1 -.55-.59z"/> <path d="m12.01 9.84v-5.91a1.43829 1.43829 0 0 0 -1.44-1.43h-5.13a1.42971 1.42971 0 0 0 -1.43 1.43v5.9a1.88 1.88 0 0 0 1.53 1.85l-1.54 2.32h1.02l1.26-1.84h3.46l1.26 1.84h1l-1.54-2.32a1.8774 1.8774 0 0 0 1.55-1.84zm-5.01-6.93h2v.84h-2zm-.58 8.3a.77.77 0 1 1 .77-.77.77027.77027 0 0 1 -.77.77zm3.15 0a.77.77 0 1 1 0-1.54.77.77 0 1 1 0 1.54zm1.44-4.71a.52279.52279 0 0 1 -.52.52h-4.96a.51641.51641 0 0 1 -.52-.52v-1.96a.51646.51646 0 0 1 .52-.52h4.96a.52284.52284 0 0 1 .52.52z"/> <path d="m8.19 1.41a.57841.57841 0 0 1 .58-.57.56974.56974 0 0 1 .57.57.57438.57438 0 0 1 -.57.59.58266.58266 0 0 1 -.58-.59z"/> </g></svg></span></div><div id="icon-feature-commuter_rail"><span class="notranslate c-svg__icon-mode-commuter-rail-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> commuter rail </title> <path fill="#80276c" d="m6.19 11.91998h3.63v1h-3.63z" transform="matrix(.99919448 .0401297 -.0401297 .99919448 .50486 -.31123)"/> <path fill="#80276c" d="m8 0a8.02127 8.02127 0 0 0 -7.65785 10.376 7.78359 7.78359 0 0 0 5.28185 5.28185 8.008 8.008 0 1 0 2.376-15.65785"/> <g fill="#fff"> <path d="m10.33 11.75 1.15-.85a1.46975 1.46975 0 0 0 .52-.84v-4.82a.88891.88891 0 0 0 -.3-.66.79321.79321 0 0 1 -.31-.6l-.01-1.19a.81979.81979 0 0 0 -.65-.79 20.91806 20.91806 0 0 0 -2.5-.52 1.06538 1.06538 0 0 0 -.47 0c-.7.15-1.55.3-2.24.48-.42.12-.85.35-.85.85v1.18a.80288.80288 0 0 1 -.33.61.851.851 0 0 0 -.31.66v4.8a1.40971 1.40971 0 0 0 .48.84l1.1.81-1.74 2.84h1.13l.24-.39h5.53l.13.22.02.03.08.14h1.05zm.95-2.3a.73.73 0 1 1 -.73-.73.72767.72767 0 0 1 .73.73zm-1.44 3.15h-3.65l.41-.68h2.84l.03.06.35.58zm-1.14-9.65a.24471.24471 0 0 1 .3-.24l1.21.25a.25351.25351 0 0 1 .2.24v.73a.24955.24955 0 0 1 -.3.24l-1.21-.24a.23758.23758 0 0 1 -.2-.24zm-.72 2.26a.82.82 0 1 1 -.82.82.82371.82371 0 0 1 .82-.82zm-2.32-2.01a.25358.25358 0 0 1 .2-.24l1.21-.25a.24868.24868 0 0 1 .3.24v.74a.24683.24683 0 0 1 -.2.24l-1.22.24a.24554.24554 0 0 1 -.29-.24zm-.2 6.98a.73.73 0 1 1 .73-.73.72767.72767 0 0 1 -.73.73zm0 3.61.5-.82h4.1l.49.82z"/> <path d="m11 14.55h-.01l-.07-.14z"/> </g></svg></span></div><div id="icon-feature-bus"><span class="notranslate c-svg__icon-mode-bus-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> bus </title> <path fill="#ffc72c" d="m8.03494 0a8.04088 8.04088 0 0 0 -8 8 8 8 0 1 0 8-8"/> <path fill="#1c1e23" d="m12.55163 6.95515-.43927-3.29782c-.11487-.59469-.50684-.83119-1.088-1.07447a9.94811 9.94811 0 0 0 -2.99371-.52036 9.94139 9.94139 0 0 0 -2.98694.52036c-.57444.24328-.97312.47978-1.09476 1.07447l-.43251 3.29782v4.55476h.80756v.77716a.56688.56688 0 0 0 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xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> ferry </title> <path fill="#008eaa" d="m14.14 13.11v-2.78h-1.54v4.21a.00976.00976 0 0 1 -.00995.01 7.96744 7.96744 0 0 1 -9.18005-.01c-.07995-.06-.16-.11-.24-.18l-1.53-1.52a7.91568 7.91568 0 0 1 -1.64-4.84 8 8 0 0 1 16 0 7.8954 7.8954 0 0 1 -1.86 5.11z"/> <path fill="#008eaa" d="m14.14 10.33v2.78a2.33839 2.33839 0 0 1 -.29.35 7.5757 7.5757 0 0 1 -1.25 1.08v-4.21z"/> <g fill="#fff"> <path d="m12.6 13.07v1.1a.81712.81712 0 0 1 -.19-.09 1.08477 1.08477 0 0 0 -1.15-.03 1.327 1.327 0 0 1 -1.36.03 1.1128 1.1128 0 0 0 -1.19-.04 1.457 1.457 0 0 1 -1.43 0 1.09284 1.09284 0 0 0 -1.19.04 1.30468 1.30468 0 0 1 -1.36-.04 1.12472 1.12472 0 0 0 -1.16.04.25063.25063 0 0 0 -.07.04v-1.09a.07583.07583 0 0 0 .04-.02 1.22855 1.22855 0 0 1 1.4.08 1.37912 1.37912 0 0 0 1.19-.07 1.18568 1.18568 0 0 1 1.29.04 1.31353 1.31353 0 0 0 1.16 0 1.186 1.186 0 0 1 1.29-.04 1.38316 1.38316 0 0 0 1.19.07 1.24661 1.24661 0 0 1 1.4-.08.351.351 0 0 0 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class="notranslate c-svg__icon-silver-line-small"><svg xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> silver line </title> <path fill="#1c1e23" d="m14.2452 6.9551-.4392-3.2978c-.1149-.5947-.5069-.8312-1.088-1.0744a9.9485 9.9485 0 0 0 -2.9937-.52 9.9418 9.9418 0 0 0 -2.987.52c-.5744.2432-.9731.48-1.0947 1.0744l-.4326 3.2978v4.5549h.8075v.7772a.5668.5668 0 0 0 .2974.4865c.04.02.0811.0406.1148.0541a.69.69 0 0 0 .0947.027.5762.5762 0 0 0 .1554.02h.23a.6356.6356 0 0 0 .669-.5879v-.7769h4.363v.7772a.5667.5667 0 0 0 .2973.4865c.0406.02.0811.0406.1149.0541a.6885.6885 0 0 0 .0946.027.5769.5769 0 0 0 .1555.02h.23a.6356.6356 0 0 0 .669-.5879v-.7769h.7425zm-6.6429-3.9395h4.2507c.2027 0 .3716.2309.3716.5078s-.1689.5078-.3716.5078h-4.2507c-.2027 0-.3716-.2308-.3716-.5078s.1693-.5078.3716-.5078zm-1.0396 4.5544.3006-2.3339a.3143.3143 0 0 1 .3223-.2671h5.1244a.3183.3183 0 0 1 .3222.2671l.344 2.3339v.1042a.3256.3256 0 0 1 -.322.3258h-5.7811a.3318.3318 0 0 1 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role="img" viewBox="0 0 16 16"> <title> trolley </title> <path fill="#fff" d="m7.99993 15.50007a7.50007 7.50007 0 1 1 7.50007-7.50007 7.5 7.5 0 0 1 -7.50007 7.50007"/> <g fill="#1c1e23"> <path d="m11.5 10.45v-6.03a1.68192 1.68192 0 0 0 -1.71-1.67h-.82l.34-1.12a2.63358 2.63358 0 0 1 1.05.6.198.198 0 1 0 .28-.28 4.1028 4.1028 0 0 0 -3.06-.94 3.10818 3.10818 0 0 0 -2.24.96.20411.20411 0 0 0 .03.28.2011.2011 0 0 0 .13.04.19891.19891 0 0 0 .16-.07 2.15224 2.15224 0 0 1 1.01-.64l.36 1.17h-.82a1.68192 1.68192 0 0 0 -1.71 1.67v6.03a1.66868 1.66868 0 0 0 1.46 1.64l-1.46 2.91h.88l.42-.85.01-.03h4.38l.01.03.42.85h.88l-1.46-2.91a1.66868 1.66868 0 0 0 1.46-1.64zm-3.89-9.04a4.48032 4.48032 0 0 1 1.22.08v.01l-.38 1.25h-.9l-.39-1.28a3.06587 3.06587 0 0 1 .45-.06zm-1.36 2.44a.22421.22421 0 0 1 .23-.22h3.05a.22192.22192 0 0 1 .22.22v.43a.222.222 0 0 1 -.22.22h-3.05a.22631.22631 0 0 1 -.23-.23zm-.25 1.15h4v2h-4zm-.23 5.45a.76.76 0 1 1 .76.75995.75963.75963 0 0 1 -.76-.75995zm.53 2.7.52-1.04h2.36l.52 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xmlns="http://www.w3.org/2000/svg" role="img" viewBox="0 0 16 16"> <title> bus </title> <path fill="#fff" d="m7.99993 15.50007a7.50007 7.50007 0 1 1 7.50007-7.50007 7.5 7.5 0 0 1 -7.50007 7.50007"/> <g fill="#1c1e23"> <path d="m12.55163 6.95515-.43927-3.29782c-.11487-.59469-.50684-.83119-1.088-1.07447a9.94811 9.94811 0 0 0 -2.99371-.52036 9.94139 9.94139 0 0 0 -2.98694.52036c-.57444.24328-.97312.47978-1.09476 1.07447l-.43251 3.29782v4.55476h.80756v.77716a.56688.56688 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.2297a.63557.63557 0 0 0 .669-.58793v-.77716h4.363v.77716a.56686.56686 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.22974a.63556.63556 0 0 0 .669-.58793v-.77716h.74252zm-6.64292-3.93953h4.25065c.20273 0 .37167.23083.37167.50782s-.16894.50781-.37167.50781h-4.25065c-.20272 0-.37167-.23083-.37167-.50781s.16896-.50782.37167-.50782zm-1.03959 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class="m-menu__content" data-nav="mobile-content"> <h1 class="m-menu__title text-3xl">Main Menu</h1> <nav aria-labelledby="section-heading-Transit" class="m-menu__section"> <h2 id="section-heading-Transit" class="m-menu__section-heading"> Transit </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Transit-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="true"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Modes-of-Transit-title" aria-expanded="true" aria-controls="Modes-of-Transit-section"> Modes of Transit <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Modes-of-Transit-section" role="region" aria-labelledby="Modes-of-Transit-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/schedules/subway"><div>Subway</div></a><a 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href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> </noscript> </div> </nav> <nav aria-labelledby="section-heading-Fares" class="m-menu__section"> <h2 id="section-heading-Fares" class="m-menu__section-heading"> Fares </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Fares-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-Info-title" aria-expanded="false" aria-controls="Fares-Info-section"> Fares Info <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-Info-section" role="region" aria-labelledby="Fares-Info-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-by-Mode-title" aria-expanded="false" aria-controls="Fares-by-Mode-section"> Fares by Mode <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-by-Mode-section" role="region" aria-labelledby="Fares-by-Mode-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Pay-Your-Fare-title" aria-expanded="false" aria-controls="Pay-Your-Fare-section"> Pay Your Fare <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Pay-Your-Fare-section" role="region" aria-labelledby="Pay-Your-Fare-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> </noscript> </div> <div class="m-menu__feature"> <h3 class="m-menu__section-heading">Most popular fares</h3> <dl title="Most popular fares"> <dt>Subway One-Way</dt> <dd>$2.40</dd> <dt>Local Bus One-Way</dt> <dd>$1.70</dd> <dt>Monthly LinkPass</dt> <dd>$90.00</dd> <dt> Commuter Rail One-Way <small>Zones 1A - 10</small> </dt> <dd>$2.40 - <br>$13.25</dd> </dl> </div> </nav> <nav aria-labelledby="section-heading-Contact" class="m-menu__section"> <h2 id="section-heading-Contact" class="m-menu__section-heading"> Contact </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Contact-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Customer-Support-title" aria-expanded="false" aria-controls="Customer-Support-section"> Customer Support <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Customer-Support-section" role="region" aria-labelledby="Customer-Support-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost & Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost & Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Transit-Police-title" aria-expanded="false" aria-controls="Transit-Police-section"> Transit Police <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Transit-Police-section" role="region" aria-labelledby="Transit-Police-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> </noscript> </div> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> </nav> <nav aria-labelledby="section-heading-About" class="m-menu__section"> <h2 id="section-heading-About" class="m-menu__section-heading"> About </h2> <div class="c-accordion-ui 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href="/events"><div>Public Meetings</div></a><a class="m-menu__link" data-nav="link" href="/news"><div>Press Releases</div></a><a class="m-menu__link" data-nav="link" href="https://www.mbtagifts.com"><div>MBTA Gift Shop</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/policies"><div>Policies & Civil Rights</div></a><a class="m-menu__link" data-nav="link" href="/safety"><div>Safety</div></a><a class="m-menu__link" data-nav="link" href="/quality-compliance-oversight"><div>Quality, Compliance & Oversight</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/mbta-at-a-glance"><div>Overview</div></a><a class="m-menu__link" data-nav="link" href="/leadership"><div>Leadership</div></a><a class="m-menu__link" data-nav="link" href="/history"><div>History</div></a><a class="m-menu__link" data-nav="link" href="/financials"><div>Financials</div></a><a class="m-menu__link" data-nav="link" href="/events"><div>Public Meetings</div></a><a class="m-menu__link" data-nav="link" href="/news"><div>Press Releases</div></a><a class="m-menu__link" data-nav="link" href="https://www.mbtagifts.com"><div>MBTA Gift Shop</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/policies"><div>Policies & Civil Rights</div></a><a class="m-menu__link" data-nav="link" href="/safety"><div>Safety</div></a><a class="m-menu__link" data-nav="link" href="/quality-compliance-oversight"><div>Quality, Compliance & Oversight</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Work-with-Us-title" aria-expanded="false" aria-controls="Work-with-Us-section"> Work with Us <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Work-with-Us-section" role="region" aria-labelledby="Work-with-Us-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/careers"><div>Careers</div></a><a class="m-menu__link" data-nav="link" href="/pass-program"><div>Institutional Sales</div></a><a class="m-menu__link" data-nav="link" href="/business"><div>Business Opportunities</div></a><a class="m-menu__link" data-nav="link" href="/innovation"><div>Innovation Proposals</div></a><a class="m-menu__link" data-nav="link" href="/engineering/design-standards-and-guidelines"><div>Engineering Design Standards</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/careers"><div>Careers</div></a><a class="m-menu__link" data-nav="link" href="/pass-program"><div>Institutional Sales</div></a><a 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Project</div></a><a class="m-menu__link" data-nav="link" href="/projects"><div>All MBTA Improvement Projects</div></a> </div> </noscript> </div> </nav> <div class="m-menu__language m-menu__section"></div> </div> <div class="m-menu__search" data-nav="search"> <div> <div id="header-mobile" phx-hook="AlgoliaAutocomplete" phx-update="ignore"> <div class="c-search-bar__autocomplete" data-placeholder="Search for routes, info, and more" data-config="basic-config"></div> <div class="c-search-bar__autocomplete-results"></div> </div> </div> </div> </nav> </header> <div class="breadcrumb-container"> <div class="container"> <span class="focusable-sm-down"><a href="/">Home</a><i class="fa fa-angle-right" aria-hidden="true"></i></span><span><a href="/accessibility">Accessibility on the MBTA</a><i class="fa fa-angle-right" aria-hidden="true"></i></span>The RIDE </div> </div> <div class="page-container cmsview page-template"> <main id="main" tabindex="-1"><div class="container"> <div class="c-cms c-cms--with-sidebar c-cms--sidebar-right"> <div class="c-cms__header"> <div class="c-cms__title"> <h1 class="c-cms__title-text"> The RIDE </h1> </div> </div> <div class="c-cms__content"> <div class="c-cms__body"> <div class="page-section"> <figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2018-08/the-ride-rowes-wharf.jpg?itok=4lcg3TiG" alt="the ride rowes wharf"/></div></figure> <ul class="c-alert-group"> </ul> <div class="c-paragraph c-paragraph--accordion"> <h2>About The RIDE</h2><p>The RIDE paratransit service provides door-to-door, shared-ride public transportation to people who can’t use the subway, bus, or trolley all or some of the time due to temporary or permanent disability. </p><p>The RIDE is available year-round in 58 cities and towns in the greater Boston area, with similar operating hours to the MBTA—generally from 5 AM to 1 AM daily. Customers schedule their trips on The RIDE one to five days in advance and are given a pick-up window for their ride’s arrival. Travel times are comparable to the same trip taken on fixed-route transit (bus, subway, or trolley) plus an additional 20 minutes. Like other public transit services, The RIDE is a shared service, so you’ll travel with other customers going in the same general direction.  </p><p>Paratransit, like other public transportation services, may not meet all the needs of people with disabilities, and it does not function as medical or human service transportation. For information about alternative transportation options, please contact the <a href="/accessibility/mbta-mobility-center">Mobility Center</a>.</p> <div class="c-accordion-ui" id="accordion" role="presentation" > <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-15824-section" aria-expanded="false" aria-controls="cms-15824-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-15824-title"> The RIDE Service Area </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-15824-section" role="region" aria-labelledby="cms-15824-title" tabindex="0"> <div class="c-accordion-ui__content"> <p><a class="c-call-to-action" href="https://d2o8eokdkim9o8.cloudfront.net/sites/default/files/media/2020-08/The%20RIDE%20Service%20Area%20Map%20FY20.png">Download a map of The RIDE service area</a></p><p>The RIDE serves these cities and towns:</p><ul><li>Arlington</li><li>Bedford</li><li>Belmont</li><li>Beverly</li><li>Boston</li><li>Braintree</li><li>Brookline</li><li>Burlington</li><li>Cambridge</li><li>Canton</li><li>Chelsea</li><li>Cohasset</li><li>Concord</li><li>Danvers</li><li>Dedham</li><li>Everett</li><li>Hingham</li><li>Holbrook</li><li>Hull</li><li>Lexington</li><li>Lincoln</li><li>Lynn</li><li>Lynnfield</li><li>Malden</li><li>Marblehead</li><li>Medfield</li><li>Medford</li><li>Melrose</li><li>Middleton</li><li>Milton</li><li>Nahant</li><li>Needham</li><li>Newton</li><li>Norwood</li><li>Peabody</li><li>Quincy</li><li>Randolph</li><li>Reading</li><li>Revere</li><li>Salem</li><li>Saugus</li><li>Sharon</li><li>Somerville</li><li>Stoneham</li><li>Swampscott</li><li>Topsfield</li><li>Wakefield</li><li>Walpole</li><li>Waltham</li><li>Watertown</li><li>Wenham</li><li>Weston</li><li>Westwood</li><li>Weymouth</li><li>Wilmington</li><li>Winchester</li><li>Winthrop</li><li>Woburn</li></ul><p>The RIDE also serves portions of Abington, Avon, Billerica, Brockton, Stoughton, and Wellesley.</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p><a class="c-call-to-action" href="https://d2o8eokdkim9o8.cloudfront.net/sites/default/files/media/2020-08/The%20RIDE%20Service%20Area%20Map%20FY20.png">Download a map of The RIDE service area</a></p><p>The RIDE serves these cities and towns:</p><ul><li>Arlington</li><li>Bedford</li><li>Belmont</li><li>Beverly</li><li>Boston</li><li>Braintree</li><li>Brookline</li><li>Burlington</li><li>Cambridge</li><li>Canton</li><li>Chelsea</li><li>Cohasset</li><li>Concord</li><li>Danvers</li><li>Dedham</li><li>Everett</li><li>Hingham</li><li>Holbrook</li><li>Hull</li><li>Lexington</li><li>Lincoln</li><li>Lynn</li><li>Lynnfield</li><li>Malden</li><li>Marblehead</li><li>Medfield</li><li>Medford</li><li>Melrose</li><li>Middleton</li><li>Milton</li><li>Nahant</li><li>Needham</li><li>Newton</li><li>Norwood</li><li>Peabody</li><li>Quincy</li><li>Randolph</li><li>Reading</li><li>Revere</li><li>Salem</li><li>Saugus</li><li>Sharon</li><li>Somerville</li><li>Stoneham</li><li>Swampscott</li><li>Topsfield</li><li>Wakefield</li><li>Walpole</li><li>Waltham</li><li>Watertown</li><li>Wenham</li><li>Weston</li><li>Westwood</li><li>Weymouth</li><li>Wilmington</li><li>Winchester</li><li>Winthrop</li><li>Woburn</li></ul><p>The RIDE also serves portions of Abington, Avon, Billerica, Brockton, Stoughton, and Wellesley.</p> </div> </noscript> </div> </div> </div> <div class="c-paragraph c-paragraph--custom-html"> <p><strong>Note: </strong><a href="/accessibility/the-ride">RIDE</a> customers enrolled in the senior or <a href="/fares/reduced/income-eligible">income-eligible</a> reduced fare programs can receive discounts on ADA/standard and Premium trips.</p><p><a class="c-call-to-action" href="/accessibility/the-ride/ride-fares-and-adding-funds#reduced">Learn more about reduced fares on The RIDE</a></p> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Text The RIDE</h2><p>RIDE customers can text 781-980-RIDE (7433) to check the arrival time for their trip, see a list of upcoming trips, check their account balance, or cancel a trip without having to call The RIDE Access Center (TRAC).</p><p>If you text from a number associated with your RIDE account, you’ll automatically get information. If you text from a different number, you will be prompted to log in by responding with your RIDE ID and birth date (MM/DD/YYYY).</p><figure class="c-media c-media--table"><div class="c-media__content"><table class="c-media__element responsive-table"><caption></caption><thead><tr><th scope="col" style="width: 194px;"><p>Text this phrase to</p><p>781-980-RIDE (7433): </p></th><th scope="col" style="width: 292px;">To get: </th></tr></thead><tbody><tr><th>Text this phrase to781-980-RIDE (7433): </th><td style="width: 194px;">ETA </td><th>To get: </th><td style="width: 292px;">Estimated time of arrival for your pick-up </td></tr><tr><th>Text this phrase to781-980-RIDE (7433): </th><td style="width: 194px;">Trips </td><th>To get: </th><td style="width: 292px;">A list of upcoming scheduled trips </td></tr><tr><th>Text this phrase to781-980-RIDE (7433): </th><td style="width: 194px;">Balance </td><th>To get: </th><td style="width: 292px;">How much money is in your RIDE account </td></tr><tr><th>Text this phrase to781-980-RIDE (7433): </th><td style="width: 194px;">Cancel </td><th>To get: </th><td style="width: 292px;">Prompts to cancel trips </td></tr></tbody></table></div></figure><h3>Receive Text Messages About Your Trip</h3><p>You can also receive your night before and day-of trip notifications by text message. Day-of text messages include a <a href="/accessibility/the-ride/ridealong">Ride Along link</a> to track your vehicle's arrival in real time.<br/><br/> Text “Subscribe” to 781-980-RIDE (7433) from a phone number in your RIDE account to sign up. If you text “Subscribe” from a different number, you will be prompted to log in by responding with your RIDE ID and birth date (MM/DD/YYYY). </p><p>If you’d like to update your contact information, please call <a href="tel:617- 865-1643">617-865-1643</a> or <a href="https://docs.google.com/forms/d/e/1FAIpQLSeKP6SO8taogL6cK7Ck_y8gZh_Ts1Ud--5TaMfNaYE2cr01rQ/viewform" target="_blank">use this form</a>.</p> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>The Mobility Center</h2><p>Not sure where to start? Call the Mobility Center to learn more about accessible transit options, including The RIDE.</p><p><a class="c-call-to-action" href="/accessibility/mbta-mobility-center">Visit the Mobility Center</a></p> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>Reduced Fares on The RIDE</h2><p>If you're enrolled in the senior or income-eligible reduced fare program, you can receive discounts on ADA/standard and Premium trips with the RIDE.</p><p><a class="c-call-to-action" href="/accessibility/the-ride/ride-fares-and-adding-funds">Learn how to get reduced RIDE fares</a></p> </div> <div class="c-paragraph c-paragraph--column-multi c-paragraph--ungrouped c-paragraph--with-cards c-paragraph--with-links"> <div class="c-multi-column__header"> <h2>Getting Started with The RIDE</h2><p>People who have a disability (temporary or permanent) that prevents them from using fixed-route public transit are eligible for The RIDE.</p> </div> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <div class="c-multi-column__row row"> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/how-apply-the-ride"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">Apply for The RIDE</div><p>Learn more about eligibility and how to apply with the Mobility Center.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/ride-fares-and-adding-funds"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">How to Pay Your Fare</div><p>Learn more about how to add funds to your account to start taking trips on The RIDE.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> </div> </div></div></div> </div> <div class="c-paragraph c-paragraph--column-multi c-paragraph--ungrouped c-paragraph--with-cards c-paragraph--with-links"> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <div class="c-multi-column__row row"> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/scheduling-and-changing-trips"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">Scheduling and Changing Trips</div><p>Learn more about how to book, change, or reschedule a trip on The RIDE.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/what-to-expect"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">What to Expect on Your Trip</div><p>Learn more about what you can expect on the day of your trip, including boarding procedures, mobility device securement, and transfers.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> </div> </div></div></div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>How to Update Your Contact Information</h2> </div> <div class="c-paragraph c-paragraph--descriptive-link"> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <a class="c-descriptive-link" href="https://docs.google.com/forms/d/e/1FAIpQLSeKP6SO8taogL6cK7Ck_y8gZh_Ts1Ud--5TaMfNaYE2cr01rQ/viewform"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">Contact Information Form</div><p>Has your contact information changed recently? Let us know by filling out this form.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div></div></div> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>Need Help?</h2><p>If you are experiencing a health or safety emergency, please call 911.</p><p>For help scheduling a trip, or if your driver does not arrive during your pick-up window, call <a href="/accessibility/the-ride/scheduling-and-changing-trips">The RIDE Access Center (TRAC)</a> at 844-427-7433. Phones are staffed during The RIDE's hours of operation. Reservationists are available to schedule trips 8:30 AM – 5 PM daily.</p><p>Contact <a href="/customer-support">MBTA Customer Support</a> at 617-222-3200 or 711 for TTY callers; VRS for ASL callers, if you have suggestions, compliments, or complaints. Phones are staffed Monday - Friday: 6:30 AM - 8 PM and Saturday - Sunday: 8 AM - 4 PM.</p> </div> <div class="c-paragraph c-paragraph--content-list c-paragraph--right-rail u-full-bleed"> <h2>The RIDE Flex</h2> <div class="c-teaser-list "> <div class="u-linked-card c-content-teaser c-content-teaser--page c-content-teaser--the-ride" id="2549"> <a class="u-linked-card__primary-link" href="/accessibility/the-ride/the-ride-flex"><h3 class="sr-only">The RIDE Flex</h3></a> <div class="c-content-teaser__text"> The RIDE customers can book on-demand service through MBTA partners Uber and Lyft. </div> </div> </div> <p> <a class="c-call-to-action" href="/accessibility/the-ride/on-demand-pilot">Learn more about The RIDE Flex</a> </p> </div> <div class="c-paragraph c-paragraph--column-multi c-paragraph--ungrouped c-paragraph--with-cards c-paragraph--with-links"> <div class="c-multi-column__header"> <h2>The RIDE Resources</h2> </div> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <div class="c-multi-column__row row"> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/policies"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">The RIDE Policies</div><p>Learn more about our polices on guests, personal items, no-shows/cancellations, and keeping your information up to date.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/therideguide"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">The RIDE Guide</div><p>Download a PDF version of everything you need to know about The RIDE.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> </div> </div></div></div> </div> <div class="c-paragraph c-paragraph--column-multi c-paragraph--ungrouped c-paragraph--with-cards c-paragraph--with-links"> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <div class="c-multi-column__row row"> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride/the-ride-support-and-contact"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">The RIDE Customer Support and FAQs</div><p>Learn more about our customer support process, FAQS, and more ways to get in contact with us.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> <div class="c-multi-column__column col-sm-6 col-md-6"> <a class="c-descriptive-link" href="/accessibility/the-ride-covid-19-policies"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">The RIDE COVID-19 Policies</div><p>As of May 11, 2023, masks are encouraged but not required for passengers and drivers in RIDE vehicles.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div> </div> </div></div></div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Other RIDE Programs</h2> </div> <div class="c-paragraph c-paragraph--descriptive-link"> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <a class="c-descriptive-link" href="/accessibility/the-ride/on-demand-pilot"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">The RIDE Flex</div><p>Learn about the MBTA's RIDE on-demand travel program, a partnership with ridesharing companies Uber and Lyft.</p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div></div></div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Get Involved</h2> </div> <div class="c-paragraph c-paragraph--descriptive-link"> <div class="c-media c-media--cards c-media--extended"><div class="c-media__content"><div class="c-media__element"> <a class="c-descriptive-link" href="/accessibility/get-involved/rtag"><div class="c-descriptive-link__text"><div class="c-descriptive-link__title">Attend an Upcoming RTAG Meeting </div><p>Want to help guide the direction of accessibility at the MBTA? Join the Riders’ Transportation Access Group (RTAG), a customer organization that provides input on issues affecting people with disabilities and seniors who use the T. </p></div><div class="c-descriptive-link__caret-wrapper"><i class="c-descriptive-link__caret fa fa-angle-right notranslate"></i></div></a> </div></div></div> </div> </div> </div> <div class="c-cms__sidebar"> <div class="c-paragraph c-paragraph--custom-html"> <h2>The Mobility Center</h2><p>Not sure where to start? Call the Mobility Center to learn more about accessible transit options, including The RIDE.</p><p><a class="c-call-to-action" href="/accessibility/mbta-mobility-center">Visit the Mobility Center</a></p> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Reduced Fares on The RIDE</h2><p>If you're enrolled in the senior or income-eligible reduced fare program, you can receive discounts on ADA/standard and Premium trips with the RIDE.</p><p><a class="c-call-to-action" href="/accessibility/the-ride/ride-fares-and-adding-funds">Learn how to get reduced RIDE fares</a></p> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Need Help?</h2><p>If you are experiencing a health or safety emergency, please call 911.</p><p>For help scheduling a trip, or if your driver does not arrive during your pick-up window, call <a href="/accessibility/the-ride/scheduling-and-changing-trips">The RIDE Access Center (TRAC)</a> at 844-427-7433. Phones are staffed during The RIDE's hours of operation. Reservationists are available to schedule trips 8:30 AM – 5 PM daily.</p><p>Contact <a href="/customer-support">MBTA Customer Support</a> at 617-222-3200 or 711 for TTY callers; VRS for ASL callers, if you have suggestions, compliments, or complaints. Phones are staffed Monday - Friday: 6:30 AM - 8 PM and Saturday - Sunday: 8 AM - 4 PM.</p> </div> <div class="c-paragraph c-paragraph--content-list"> <h2>The RIDE Flex</h2> <div class="c-teaser-list "> <div class="u-linked-card c-content-teaser c-content-teaser--page c-content-teaser--the-ride" id="2549"> <a class="u-linked-card__primary-link" href="/accessibility/the-ride/the-ride-flex"><h3 class="sr-only">The RIDE Flex</h3></a> <div class="c-content-teaser__text"> The RIDE customers can book on-demand service through MBTA partners Uber and Lyft. </div> </div> </div> <p> <a class="c-call-to-action" href="/accessibility/the-ride/on-demand-pilot">Learn more about The RIDE Flex</a> </p> </div> </div> </div> </div> </div> </main> </div> <div class="m-footer__outer-background"> <div class="outer-container"> <div class="all-container"> <address class="call-us-container" role="complementary"> <div class="container m-footer__links"> <div class="m-footer__group-title call-us-header">Call Us</div> </div> <div class="container m-footer__links"> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; 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