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class="vector-toc vector-pinnable-element"> <div class="vector-pinnable-header vector-toc-pinnable-header vector-pinnable-header-pinned" data-feature-name="toc-pinned" data-pinnable-element-id="vector-toc" > <h2 class="vector-pinnable-header-label">Indhold</h2> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-toc.pin">flyt til sidebjælken</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-toc.unpin">skjul</button> </div> <ul class="vector-toc-contents" id="mw-panel-toc-list"> <li id="toc-mw-content-text" class="vector-toc-list-item vector-toc-level-1"> <a href="#" class="vector-toc-link"> <div class="vector-toc-text">Indledning</div> </a> </li> <li id="toc-Konflikters_udvikling" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Konflikters_udvikling"> <div class="vector-toc-text"> <span class="vector-toc-numb">1</span> <span>Konflikters udvikling</span> </div> </a> <button aria-controls="toc-Konflikters_udvikling-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Vis/skjul underafsnit Konflikters udvikling</span> </button> <ul id="toc-Konflikters_udvikling-sublist" class="vector-toc-list"> <li id="toc-Uoverensstemmelser_om_en_sag" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Uoverensstemmelser_om_en_sag"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.1</span> <span>Uoverensstemmelser om en sag</span> </div> </a> <ul id="toc-Uoverensstemmelser_om_en_sag-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Personificering_af_konflikten" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Personificering_af_konflikten"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.2</span> <span>Personificering af konflikten</span> </div> </a> <ul id="toc-Personificering_af_konflikten-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Problemet_vokser_ud_over_den_indledende_sag" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Problemet_vokser_ud_over_den_indledende_sag"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.3</span> <span>Problemet vokser ud over den indledende sag</span> </div> </a> <ul id="toc-Problemet_vokser_ud_over_den_indledende_sag-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Direkte_dialog_opgives" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Direkte_dialog_opgives"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.4</span> <span>Direkte dialog opgives</span> </div> </a> <ul id="toc-Direkte_dialog_opgives-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Opstilling_af_fjendebilleder" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Opstilling_af_fjendebilleder"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.5</span> <span>Opstilling af fjendebilleder</span> </div> </a> <ul id="toc-Opstilling_af_fjendebilleder-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Åben_fjendtlighed_opstår" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Åben_fjendtlighed_opstår"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.6</span> <span>Åben fjendtlighed opstår</span> </div> </a> <ul id="toc-Åben_fjendtlighed_opstår-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Polarisering" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Polarisering"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.7</span> <span>Polarisering</span> </div> </a> <ul id="toc-Polarisering-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Behandling_af_konflikter" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Behandling_af_konflikter"> <div class="vector-toc-text"> <span class="vector-toc-numb">2</span> <span>Behandling af konflikter</span> </div> </a> <ul id="toc-Behandling_af_konflikter-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Noter" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Noter"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Noter</span> </div> </a> <ul id="toc-Noter-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Kilder" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Kilder"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>Kilder</span> </div> </a> <ul id="toc-Kilder-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Eksterne_henvisninger" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Eksterne_henvisninger"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> <span>Eksterne henvisninger</span> </div> </a> <ul id="toc-Eksterne_henvisninger-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header vector-page-titlebar"> <nav aria-label="Indhold" class="vector-toc-landmark"> <div id="vector-page-titlebar-toc" class="vector-dropdown vector-page-titlebar-toc vector-button-flush-left" > <input type="checkbox" id="vector-page-titlebar-toc-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-page-titlebar-toc" class="vector-dropdown-checkbox " aria-label="Vis/skjul indholdsfortegnelsen" > <label id="vector-page-titlebar-toc-label" for="vector-page-titlebar-toc-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--icon-only " aria-hidden="true" ><span class="vector-icon mw-ui-icon-listBullet mw-ui-icon-wikimedia-listBullet"></span> <span class="vector-dropdown-label-text">Vis/skjul indholdsfortegnelsen</span> </label> <div class="vector-dropdown-content"> <div id="vector-page-titlebar-toc-unpinned-container" class="vector-unpinned-container"> </div> </div> </div> </nav> <h1 id="firstHeading" class="firstHeading mw-first-heading"><span class="mw-page-title-main">Konflikthåndtering</span></h1> <div id="p-lang-btn" class="vector-dropdown mw-portlet mw-portlet-lang" > <input type="checkbox" id="p-lang-btn-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-p-lang-btn" class="vector-dropdown-checkbox mw-interlanguage-selector" aria-label="Gå til en artikel på et andet sprog. Tilgængelig på 11 sprog" > <label id="p-lang-btn-label" for="p-lang-btn-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--action-progressive mw-portlet-lang-heading-11" aria-hidden="true" ><span class="vector-icon mw-ui-icon-language-progressive mw-ui-icon-wikimedia-language-progressive"></span> <span class="vector-dropdown-label-text">11 sprog</span> </label> <div class="vector-dropdown-content"> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li class="interlanguage-link interwiki-ar mw-list-item"><a href="https://ar.wikipedia.org/wiki/%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9_%D8%A7%D9%84%D9%86%D8%B2%D8%A7%D8%B9%D8%A7%D8%AA" title="إدارة النزاعات – arabisk" lang="ar" hreflang="ar" data-title="إدارة النزاعات" data-language-autonym="العربية" data-language-local-name="arabisk" class="interlanguage-link-target"><span>العربية</span></a></li><li class="interlanguage-link interwiki-cs mw-list-item"><a href="https://cs.wikipedia.org/wiki/%C5%98e%C5%A1en%C3%AD_konflikt%C5%AF" title="Řešení konfliktů – tjekkisk" lang="cs" hreflang="cs" data-title="Řešení konfliktů" data-language-autonym="Čeština" data-language-local-name="tjekkisk" class="interlanguage-link-target"><span>Čeština</span></a></li><li class="interlanguage-link interwiki-de mw-list-item"><a href="https://de.wikipedia.org/wiki/Konfliktmanagement" title="Konfliktmanagement – tysk" lang="de" hreflang="de" data-title="Konfliktmanagement" data-language-autonym="Deutsch" data-language-local-name="tysk" class="interlanguage-link-target"><span>Deutsch</span></a></li><li class="interlanguage-link interwiki-en mw-list-item"><a href="https://en.wikipedia.org/wiki/Conflict_management" title="Conflict management – engelsk" lang="en" hreflang="en" data-title="Conflict management" data-language-autonym="English" data-language-local-name="engelsk" class="interlanguage-link-target"><span>English</span></a></li><li class="interlanguage-link interwiki-es mw-list-item"><a href="https://es.wikipedia.org/wiki/Manejo_de_conflictos" title="Manejo de conflictos – spansk" lang="es" hreflang="es" data-title="Manejo de conflictos" data-language-autonym="Español" data-language-local-name="spansk" class="interlanguage-link-target"><span>Español</span></a></li><li class="interlanguage-link interwiki-fa mw-list-item"><a href="https://fa.wikipedia.org/wiki/%D9%85%D8%AF%DB%8C%D8%B1%DB%8C%D8%AA_%D8%AA%D8%B6%D8%A7%D8%AF" title="مدیریت تضاد – persisk" lang="fa" hreflang="fa" data-title="مدیریت تضاد" data-language-autonym="فارسی" data-language-local-name="persisk" class="interlanguage-link-target"><span>فارسی</span></a></li><li class="interlanguage-link interwiki-id mw-list-item"><a href="https://id.wikipedia.org/wiki/Manajemen_konflik" title="Manajemen konflik – indonesisk" lang="id" hreflang="id" data-title="Manajemen konflik" data-language-autonym="Bahasa Indonesia" data-language-local-name="indonesisk" class="interlanguage-link-target"><span>Bahasa Indonesia</span></a></li><li class="interlanguage-link interwiki-ms mw-list-item"><a href="https://ms.wikipedia.org/wiki/Pengurusan_konflik" title="Pengurusan konflik – malajisk" lang="ms" hreflang="ms" data-title="Pengurusan konflik" data-language-autonym="Bahasa Melayu" data-language-local-name="malajisk" class="interlanguage-link-target"><span>Bahasa Melayu</span></a></li><li class="interlanguage-link interwiki-pl mw-list-item"><a href="https://pl.wikipedia.org/wiki/Zarz%C4%85dzanie_konfliktem" title="Zarządzanie konfliktem – polsk" lang="pl" hreflang="pl" data-title="Zarządzanie konfliktem" data-language-autonym="Polski" data-language-local-name="polsk" class="interlanguage-link-target"><span>Polski</span></a></li><li class="interlanguage-link interwiki-sd mw-list-item"><a href="https://sd.wikipedia.org/wiki/%D8%AA%DA%AA%D8%B1%D8%A7%D8%B1_%D9%85%D8%A7%D9%BA%D8%A7%D8%B1%DA%BB" title="تڪرار ماٺارڻ – sindhi" lang="sd" hreflang="sd" data-title="تڪرار ماٺارڻ" data-language-autonym="سنڌي" data-language-local-name="sindhi" class="interlanguage-link-target"><span>سنڌي</span></a></li><li class="interlanguage-link interwiki-vi mw-list-item"><a href="https://vi.wikipedia.org/wiki/Qu%E1%BA%A3n_l%C3%BD_xung_%C4%91%E1%BB%99t" title="Quản lý xung đột – vietnamesisk" lang="vi" hreflang="vi" data-title="Quản lý xung đột" data-language-autonym="Tiếng Việt" data-language-local-name="vietnamesisk" class="interlanguage-link-target"><span>Tiếng Việt</span></a></li> </ul> <div class="after-portlet after-portlet-lang"><span class="wb-langlinks-edit wb-langlinks-link"><a href="https://www.wikidata.org/wiki/Special:EntityPage/Q1640893#sitelinks-wikipedia" title="Redigér sproglinks" class="wbc-editpage">Redigér links</a></span></div> </div> </div> </div> </header> <div class="vector-page-toolbar"> <div class="vector-page-toolbar-container"> <div id="left-navigation"> <nav aria-label="Navnerum"> <div id="p-associated-pages" class="vector-menu vector-menu-tabs mw-portlet mw-portlet-associated-pages" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-nstab-main" class="selected vector-tab-noicon mw-list-item"><a href="/wiki/Konflikth%C3%A5ndtering" title="Se indholdssiden [c]" accesskey="c"><span>Artikel</span></a></li><li id="ca-talk" class="new vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Diskussion:Konflikth%C3%A5ndtering&action=edit&redlink=1" rel="discussion" class="new" title="Diskussion om indholdet på siden (ikke skrevet endnu) [t]" accesskey="t"><span>Diskussion</span></a></li> </ul> </div> </div> <div id="vector-variants-dropdown" class="vector-dropdown emptyPortlet" > <input type="checkbox" id="vector-variants-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-variants-dropdown" class="vector-dropdown-checkbox " aria-label="Ændr sprogvariant" > <label id="vector-variants-dropdown-label" for="vector-variants-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet" aria-hidden="true" ><span class="vector-dropdown-label-text">dansk</span> </label> <div class="vector-dropdown-content"> <div id="p-variants" class="vector-menu mw-portlet mw-portlet-variants emptyPortlet" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> </ul> </div> </div> </div> </div> </nav> </div> <div id="right-navigation" class="vector-collapsible"> <nav aria-label="Visninger"> <div id="p-views" class="vector-menu vector-menu-tabs mw-portlet mw-portlet-views" > <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-view" class="selected vector-tab-noicon mw-list-item"><a href="/wiki/Konflikth%C3%A5ndtering"><span>Læs</span></a></li><li id="ca-ve-edit" class="vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit" title="Redigér denne side [v]" accesskey="v"><span>Redigér</span></a></li><li id="ca-edit" class="collapsible vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit" title="Rediger kildekoden for denne side [e]" accesskey="e"><span>Rediger kildekode</span></a></li><li id="ca-history" class="vector-tab-noicon mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=history" title="Tidligere versioner af denne side [h]" accesskey="h"><span>Se historik</span></a></li> </ul> </div> </div> </nav> <nav class="vector-page-tools-landmark" aria-label="Sideværktøjer"> <div id="vector-page-tools-dropdown" class="vector-dropdown vector-page-tools-dropdown" > <input type="checkbox" id="vector-page-tools-dropdown-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-vector-page-tools-dropdown" class="vector-dropdown-checkbox " aria-label="Værktøjer" > <label id="vector-page-tools-dropdown-label" for="vector-page-tools-dropdown-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet" aria-hidden="true" ><span class="vector-dropdown-label-text">Værktøjer</span> </label> <div class="vector-dropdown-content"> <div id="vector-page-tools-unpinned-container" class="vector-unpinned-container"> <div id="vector-page-tools" class="vector-page-tools vector-pinnable-element"> <div class="vector-pinnable-header vector-page-tools-pinnable-header vector-pinnable-header-unpinned" data-feature-name="page-tools-pinned" data-pinnable-element-id="vector-page-tools" data-pinned-container-id="vector-page-tools-pinned-container" data-unpinned-container-id="vector-page-tools-unpinned-container" > <div class="vector-pinnable-header-label">Værktøjer</div> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-page-tools.pin">flyt til sidebjælken</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-page-tools.unpin">skjul</button> </div> <div id="p-cactions" class="vector-menu mw-portlet mw-portlet-cactions emptyPortlet vector-has-collapsible-items" title="Flere muligheder" > <div class="vector-menu-heading"> Handlinger </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="ca-more-view" class="selected vector-more-collapsible-item mw-list-item"><a href="/wiki/Konflikth%C3%A5ndtering"><span>Læs</span></a></li><li id="ca-more-ve-edit" class="vector-more-collapsible-item mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit" title="Redigér denne side [v]" accesskey="v"><span>Redigér</span></a></li><li id="ca-more-edit" class="collapsible vector-more-collapsible-item mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit" title="Rediger kildekoden for denne side [e]" accesskey="e"><span>Rediger kildekode</span></a></li><li id="ca-more-history" class="vector-more-collapsible-item mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=history"><span>Se historik</span></a></li> </ul> </div> </div> <div id="p-tb" class="vector-menu mw-portlet mw-portlet-tb" > <div class="vector-menu-heading"> Generelt </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="t-whatlinkshere" class="mw-list-item"><a href="/wiki/Speciel:Hvad_linker_hertil/Konflikth%C3%A5ndtering" title="Liste med alle sider som henviser hertil [j]" accesskey="j"><span>Hvad henviser hertil</span></a></li><li id="t-recentchangeslinked" class="mw-list-item"><a href="/wiki/Speciel:Relaterede_%C3%A6ndringer/Konflikth%C3%A5ndtering" rel="nofollow" title="Seneste ændringer af sider som denne side henviser til [k]" accesskey="k"><span>Beslægtede ændringer</span></a></li><li id="t-upload" class="mw-list-item"><a href="//commons.wikimedia.org/wiki/Special:UploadWizard?uselang=da&campaign=dk" title="Upload filer [u]" accesskey="u"><span>Upload fil</span></a></li><li id="t-specialpages" class="mw-list-item"><a href="/wiki/Speciel:Specialsider" title="Liste over alle specialsider [q]" accesskey="q"><span>Specialsider</span></a></li><li id="t-permalink" class="mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&oldid=11792557" title="Permanent link til denne version af denne side"><span>Permanent link</span></a></li><li id="t-info" class="mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=info" title="Yderligere oplysninger om denne side"><span>Sideinformation</span></a></li><li id="t-cite" class="mw-list-item"><a href="/w/index.php?title=Speciel:Citer&page=Konflikth%C3%A5ndtering&id=11792557&wpFormIdentifier=titleform" title="Information om, hvordan man kan citere denne side"><span>Referer til denne side</span></a></li><li id="t-urlshortener" class="mw-list-item"><a href="/w/index.php?title=Speciel:UrlShortener&url=https%3A%2F%2Fda.wikipedia.org%2Fwiki%2FKonflikth%25C3%25A5ndtering"><span>Hent forkortet URL</span></a></li><li id="t-urlshortener-qrcode" class="mw-list-item"><a href="/w/index.php?title=Speciel:QrCode&url=https%3A%2F%2Fda.wikipedia.org%2Fwiki%2FKonflikth%25C3%25A5ndtering"><span>Download QR-kode</span></a></li> </ul> </div> </div> <div id="p-Organisation" class="vector-menu mw-portlet mw-portlet-Organisation" > <div class="vector-menu-heading"> Organisation </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="n-contact" class="mw-list-item"><a href="/wiki/Wikipedia:Kontakt_Wikipedia"><span>Kontakt Wikipedia</span></a></li><li id="n-Wikimedia-Danmark" class="mw-list-item"><a href="https://dk.wikimedia.org/wiki/"><span>Wikimedia Danmark</span></a></li><li id="n-GLAM" class="mw-list-item"><a href="/wiki/Wikipedia:GLAM"><span>GLAM</span></a></li> </ul> </div> </div> <div id="p-coll-print_export" class="vector-menu mw-portlet mw-portlet-coll-print_export" > <div class="vector-menu-heading"> Udskriv/eksportér </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="coll-create_a_book" class="mw-list-item"><a href="/w/index.php?title=Speciel:Bog&bookcmd=book_creator&referer=Konflikth%C3%A5ndtering"><span>Lav en bog</span></a></li><li id="coll-download-as-rl" class="mw-list-item"><a href="/w/index.php?title=Speciel:DownloadAsPdf&page=Konflikth%C3%A5ndtering&action=show-download-screen"><span>Download som PDF</span></a></li><li id="t-print" class="mw-list-item"><a href="/w/index.php?title=Konflikth%C3%A5ndtering&printable=yes" title="Printervenlig udgave af denne side [p]" accesskey="p"><span>Udskriftsvenlig udgave</span></a></li> </ul> </div> </div> <div id="p-wikibase-otherprojects" class="vector-menu mw-portlet mw-portlet-wikibase-otherprojects" > <div class="vector-menu-heading"> I andre projekter </div> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li id="t-wikibase" class="wb-otherproject-link wb-otherproject-wikibase-dataitem mw-list-item"><a href="https://www.wikidata.org/wiki/Special:EntityPage/Q1640893" title="Link til tilknyttet emne i Wikidata [g]" accesskey="g"><span>Wikidata-element</span></a></li> </ul> </div> </div> </div> </div> </div> </div> </nav> </div> </div> </div> <div class="vector-column-end"> <div class="vector-sticky-pinned-container"> <nav class="vector-page-tools-landmark" aria-label="Sideværktøjer"> <div id="vector-page-tools-pinned-container" class="vector-pinned-container"> </div> </nav> <nav class="vector-appearance-landmark" aria-label="Udseende"> <div id="vector-appearance-pinned-container" class="vector-pinned-container"> <div id="vector-appearance" class="vector-appearance vector-pinnable-element"> <div class="vector-pinnable-header 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id="mw-content-subtitle"></div></div> <div id="mw-content-text" class="mw-body-content"><div class="mw-content-ltr mw-parser-output" lang="da" dir="ltr"><p><b>Konflikthåndtering</b> drejer sig om at behandle <a href="/wiki/Konflikt" title="Konflikt">konflikter</a> med henblik på løsning heraf. Konflikter kan forekomme på mange niveauer, fra konflikter i international politik over formaliserede konflikter på arbejdsmarkedet til konflikter mellem to mennesker. </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Konflikters_udvikling">Konflikters udvikling</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=1" title="Redigér afsnit: Konflikters udvikling" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=1" title="Edit section's source code: Konflikters udvikling"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <div class="detail"><span><span typeof="mw:File"><span title="Uddybende"><img alt="Uddybende" src="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/15px-Searchtool.svg.png" decoding="async" width="15" height="15" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/23px-Searchtool.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/30px-Searchtool.svg.png 2x" data-file-width="512" data-file-height="512" /></span></span> <span>Uddybende artikel: <a href="/wiki/Konflikttrappen" title="Konflikttrappen">Konflikttrappen</a></span></span></div> <div class="detail"><span><span typeof="mw:File"><span title="Uddybende"><img alt="Uddybende" src="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/15px-Searchtool.svg.png" decoding="async" width="15" height="15" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/23px-Searchtool.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/6/61/Searchtool.svg/30px-Searchtool.svg.png 2x" data-file-width="512" data-file-height="512" /></span></span> <span>Uddybende artikel: <a href="/wiki/Friedrich_Glasls_konflikttrappe" title="Friedrich Glasls konflikttrappe">Friedrich Glasls konflikttrappe</a></span></span></div> <p>Skønt man stort set aldrig kan finde to konflikter, der er magen til hinanden, vil der ofte kunne genfindes et mønster i udviklingen af konflikter, hvis ikke de bliver stoppet i tide. Dette mønster er beskrevet som konflikttrappen med reference til op- og nedtrapning af konflikter.<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> Konflikttrappen kan findes i forskellige versioner; den her beskrevne har syv trin: </p> <ol><li>Uoverensstemmelser om en sag</li> <li>Personificering af konflikten</li> <li>Problemet vokser ud over den indledende sag</li> <li>Direkte dialog stopper</li> <li>Opstilling af fjendebilleder</li> <li>Åben fjendtlighed opstår</li> <li>Polarisering</li></ol> <p>I nedenstående uddybning forudsættes det for nemheds skyld, at der er to parter i konflikten. </p> <div class="mw-heading mw-heading3"><h3 id="Uoverensstemmelser_om_en_sag">Uoverensstemmelser om en sag</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=2" title="Redigér afsnit: Uoverensstemmelser om en sag" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=2" title="Edit section's source code: Uoverensstemmelser om en sag"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>I denne fase koncentrerer konflikten sig om et konkret emne, hvor begge parter som udgangspunkt optræder sagligt og med interesse i at opklare uenighederne. Hvis dette sker, kan man fortsætte med denne nye viden, og der er ikke længere en konflikt. Det kan ske, at der opstår "støj" i kommunikationen, hvilket kan give basis for en optrapning af konflikten. I almindelighed vil man dog kunne løse konflikten og komme videre, uden at nogen af parterne føler at have lidt nederlag. </p><p>Hvor vidt konflikten optrappes fra dette første trin, betragtes som regel som et alvorligt skridt. Der skelnes først og fremmest mellem, om man holder sig til sagen eller eskalerer til at inddrage personlige elementer. Derfor vil håndtering af konflikter ofte søge at sætte ind for at undgå optrapningen fra basistrinnet. </p> <div class="mw-heading mw-heading3"><h3 id="Personificering_af_konflikten">Personificering af konflikten</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=3" title="Redigér afsnit: Personificering af konflikten" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=3" title="Edit section's source code: Personificering af konflikten"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>På dette trin af konflikten er man gået fra at være uenige om en sag til at betragte modparten selv som problemet. Negative følelser for den anden part tager over, og kontakten mellem de to parter lider begyndende skade. De negative følelser, der optræder, kan være f.eks. <a href="/wiki/Frygt" title="Frygt">frygt</a> eller <a href="/w/index.php?title=Irritation&action=edit&redlink=1" class="new" title="Irritation (ikke skrevet endnu)">irritation</a>, og parterne kan reagere ved angreb/forsvar og ved at betvivle hinandens motiver eller endog karakterer. </p> <div class="mw-heading mw-heading3"><h3 id="Problemet_vokser_ud_over_den_indledende_sag">Problemet vokser ud over den indledende sag</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=4" title="Redigér afsnit: Problemet vokser ud over den indledende sag" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=4" title="Edit section's source code: Problemet vokser ud over den indledende sag"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Når konflikten yderligere vokser i omfang, kan parterne grave i historien og finde lignende situationer, hvor den anden også viste uheldige sider. Der kan dukke uafsluttede konflikter op og bidrage til at udvide grøften mellem parterne. </p><p>På dette niveau er der fortsat direkte kommunikation mellem parterne, selv om den ofte ikke er særligt konstruktiv. Direkte kommunikation (samtale) betragtes som særdeles betydningsfuld for behandling af en konflikt, og derfor betragtes skridtet herfra til næste trin, hvor denne kommunikation opgives, med ekstra stor alvor. </p> <div class="mw-heading mw-heading3"><h3 id="Direkte_dialog_opgives">Direkte dialog opgives</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=5" title="Redigér afsnit: Direkte dialog opgives" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=5" title="Edit section's source code: Direkte dialog opgives"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Man forsøger på dette stade af konflikten at undgå modparten. Omgås parterne fysisk, undgår de at møde hinanden direkte, at se hinanden i øjnene eller fx gaber demonstrativt. Frem for at kommunikere direkte med hinanden går man over til at tale <i>om</i> hinanden til andre. I den forbindelse søger man efter forbundsfæller, hvilket kan være med til at tilspidse konflikten. Imidlertid har man her også muligheden for som tredjepart at være med til at behandle konflikten, hvis man kan få diskussionen til at handle om den oprindelige sag igen frem for om modparten og dennes karakter. </p> <div class="mw-heading mw-heading3"><h3 id="Opstilling_af_fjendebilleder">Opstilling af fjendebilleder</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=6" title="Redigér afsnit: Opstilling af fjendebilleder" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=6" title="Edit section's source code: Opstilling af fjendebilleder"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Her er den oprindelige problemstilling stort set forsvundet, og konflikten handler stort set kun om modparten på en meget firkantet måde. Det handler om at opnå overtaget over modparten, om magt. Den ene part ser så at sige kun negativt på den anden part, og det kan føre til direkte beklikkelse af modpartens karakter i bred forstand. Hvis konflikten er f.eks. på mellemfolkeligt niveau, kan man ende med at betragte modparten som dyriske, brutale eller primitive, hvilket kan føre til handlinger, der modsvarer disse tanker – <a href="/wiki/Fundamentalisme" title="Fundamentalisme">fundamentalisme</a> udspringer af dette trin. </p> <div class="mw-heading mw-heading3"><h3 id="Åben_fjendtlighed_opstår"><span id=".C3.85ben_fjendtlighed_opst.C3.A5r"></span>Åben fjendtlighed opstår</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=7" title="Redigér afsnit: Åben fjendtlighed opstår" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=7" title="Edit section's source code: Åben fjendtlighed opstår"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Med den opfattelse af modparten, der er opstået på forrige trin, retfærdiggør den enkelte part, at man kan åbenlyst kan skade modparten fysisk og/eller psykisk. Ekstremismen har fået overtaget, og eventuelle moderate stemmer vil blive marginaliseret. </p> <div class="mw-heading mw-heading3"><h3 id="Polarisering">Polarisering</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=8" title="Redigér afsnit: Polarisering" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=8" title="Edit section's source code: Polarisering"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Parterne kan ikke længere være på samme sted. Dette kan give sig udslag i fyringer/opsigelser, ghettodannelser og lignende. Man kan sige, at det dæmper mulighederne for den åbenlyse konflikt, men den kan sagtens fortsættes på afstand. </p> <div class="mw-heading mw-heading2"><h2 id="Behandling_af_konflikter">Behandling af konflikter</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=9" title="Redigér afsnit: Behandling af konflikter" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=9" title="Edit section's source code: Behandling af konflikter"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Decideret løsning af en konflikt er ikke altid mulig. For at nå dertil kræver det, at årsagen til konflikten kan elimineres, samt at parterne endegyldigt overbevises om dette. Da det ikke altid er muligt at nå dertil, må man koncentrere sig om at søge i rimeligt omfang at nedtrappe konflikten ad ovenstående konflikttrappe. På de nederste trin (fra oven i beskrivelsen) er det stadig muligt for parterne at takle konflikten uden at inddrage andre, men man skal ikke ret langt op, før det vil være hensigtsmæssigt eller decideret nødvendigt at inddrage udefra kommende <a href="/w/index.php?title=Mediator&action=edit&redlink=1" class="new" title="Mediator (ikke skrevet endnu)">mediatorer</a>. </p> <div class="mw-heading mw-heading2"><h2 id="Noter">Noter</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=10" title="Redigér afsnit: Noter" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=10" title="Edit section's source code: Noter"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r11780210">.mw-parser-output .reflist{font-size:90%;margin-bottom:0.5em;list-style-type:decimal}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist"> <div class="mw-references-wrap"><ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><a href="#cite_ref-1">^</a></span> <span class="reference-text"><a rel="nofollow" class="external text" href="http://www.konfliktloesning.dk/side/15/konflikttrappen">Konflikttrappen</a> <a rel="nofollow" class="external text" href="https://web.archive.org/web/20091015071745/http://www.konfliktloesning.dk/side/15/konflikttrappen">Arkiveret</a> 15. oktober 2009 hos <a href="/wiki/Wayback_Machine" title="Wayback Machine">Wayback Machine</a>, www.konfliktloesning.dk, hentet 16. februar 2010</span> </li> </ol></div></div> <div class="mw-heading mw-heading2"><h2 id="Kilder">Kilder</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=11" title="Redigér afsnit: Kilder" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=11" title="Edit section's source code: Kilder"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li>Henning Heltbech og Jens Jacobsen: <i>Ledelse og samarbejde</i>, Gyldendal, 2004. <a href="/wiki/Internationalt_Standardbognummer" title="Internationalt Standardbognummer">ISBN</a> <a href="/wiki/Speciel:ISBN-s%C3%B8gning/8700318787" title="Speciel:ISBN-søgning/8700318787">8700318787</a></li> <li><a rel="nofollow" class="external text" href="http://www.konfliktloesning.dk/">www.konfliktloesning.dk</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="Eksterne_henvisninger">Eksterne henvisninger</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&veaction=edit&section=12" title="Redigér afsnit: Eksterne henvisninger" class="mw-editsection-visualeditor"><span>redigér</span></a><span class="mw-editsection-divider"> | </span><a href="/w/index.php?title=Konflikth%C3%A5ndtering&action=edit&section=12" title="Edit section's source code: Eksterne henvisninger"><span>rediger kildetekst</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a rel="nofollow" class="external text" href="http://www.arbejdsmiljoviden.dk/Viden-om-arbejdsmiljoe/Konflikthaandtering">Om Konflikthåndtering på Videncenter for Arbejdsmiljøs hjemmeside</a> <a rel="nofollow" class="external text" href="https://web.archive.org/web/20110830043356/http://www.arbejdsmiljoviden.dk/Viden-om-arbejdsmiljoe/Konflikthaandtering">Arkiveret</a> 30. august 2011 hos <a href="/wiki/Wayback_Machine" title="Wayback Machine">Wayback Machine</a></li></ul> <div style="clear:both; visibility:false; display:none"></div><table class="" style="width: 100%; float: none; margin: 0 auto; border-collapse: collapse; background: #FBFBFB; border: 1px solid #aaa; border-left: 10px solid #66bb77;padding: 0.25em 0.5em;"> <tbody><tr><td style="padding: 0.25em 0.5em;"><span class="metadata"><span typeof="mw:File"><a href="/wiki/Fil:Social_sciences.svg" class="mw-file-description" title="Samfund"><img alt="Samfund" src="//upload.wikimedia.org/wikipedia/commons/thumb/4/42/Social_sciences.svg/32px-Social_sciences.svg.png" decoding="async" width="32" height="28" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/4/42/Social_sciences.svg/48px-Social_sciences.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/4/42/Social_sciences.svg/64px-Social_sciences.svg.png 2x" data-file-width="139" data-file-height="122" /></a></span></span></td><td style="width:100%"><b>Spire</b><br /><div style="font-size:85%;line-height:135%;">Denne <a href="/wiki/Samfund" title="Samfund">samfundsartikel</a> er en <a href="/wiki/Hj%C3%A6lp:Stub" title="Hjælp:Stub">spire</a> som bør udbygges. 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"<a dir="ltr" href="https://da.wikipedia.org/w/index.php?title=Konflikthåndtering&oldid=11792557">https://da.wikipedia.org/w/index.php?title=Konflikthåndtering&oldid=11792557</a>"</div></div> <div id="catlinks" class="catlinks" data-mw="interface"><div id="mw-normal-catlinks" class="mw-normal-catlinks"><a href="/wiki/Speciel:Kategorier" title="Speciel:Kategorier">Kategori</a>: <ul><li><a href="/wiki/Kategori:Konfliktl%C3%B8sning" title="Kategori:Konfliktløsning">Konfliktløsning</a></li></ul></div><div id="mw-hidden-catlinks" class="mw-hidden-catlinks mw-hidden-cats-hidden">Skjulte kategorier: <ul><li><a href="/wiki/Kategori:Sider_med_Webarchive-skabelon_som_henviser_til_Wayback_Machine" title="Kategori:Sider med Webarchive-skabelon som henviser til Wayback Machine">Sider med Webarchive-skabelon som henviser til Wayback Machine</a></li><li><a href="/wiki/Kategori:P%C3%A5begyndte_samfundsartikler" title="Kategori:Påbegyndte samfundsartikler">Påbegyndte samfundsartikler</a></li><li><a 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