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University Libraries IT Services
<!DOCTYPE html> <html lang="en_US"> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <title>University Libraries IT Services</title> <meta name="description" content="customer support platform"> <meta name="keywords" content="osTicket, Customer support system, support ticket system"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="stylesheet" href="/css/osticket.css?0375576" media="screen"/> <link rel="stylesheet" href="/assets/default/css/theme.css?0375576" media="screen"/> <link rel="stylesheet" href="/assets/default/css/print.css?0375576" media="print"/> <link rel="stylesheet" href="/css/typeahead.css?0375576" media="screen" /> <link type="text/css" href="/css/ui-lightness/jquery-ui-1.13.2.custom.min.css?0375576" rel="stylesheet" media="screen" /> <link rel="stylesheet" href="/css/jquery-ui-timepicker-addon.css?0375576" media="all"/> <link rel="stylesheet" href="/css/thread.css?0375576" media="screen"/> <link rel="stylesheet" href="/css/redactor.css?0375576" media="screen"/> <link type="text/css" rel="stylesheet" href="/css/font-awesome.min.css?0375576"/> <link type="text/css" rel="stylesheet" href="/css/flags.css?0375576"/> <link type="text/css" rel="stylesheet" href="/css/rtl.css?0375576"/> <link type="text/css" rel="stylesheet" href="/css/select2.min.css?0375576"/> <!-- Favicons --> <link rel="icon" type="image/png" href="/images/oscar-favicon-32x32.png" sizes="32x32" /> <link rel="icon" type="image/png" href="/images/oscar-favicon-16x16.png" sizes="16x16" /> <script type="text/javascript" src="/js/jquery-3.7.0.min.js?0375576"></script> <script type="text/javascript" src="/js/jquery-ui-1.13.2.custom.min.js?0375576"></script> <script type="text/javascript" src="/js/jquery-ui-timepicker-addon.js?0375576"></script> <script src="/js/osticket.js?0375576"></script> <script type="text/javascript" src="/js/filedrop.field.js?0375576"></script> <script src="/js/bootstrap-typeahead.js?0375576"></script> <script type="text/javascript" src="/js/redactor.min.js?0375576"></script> <script type="text/javascript" src="/js/redactor-plugins.js?0375576"></script> <script type="text/javascript" src="/js/redactor-osticket.js?0375576"></script> <script type="text/javascript" src="/js/select2.min.js?0375576"></script> <meta name="csrf_token" content="9489a8afc9d474d3c682cd3b6d022f811c1c9a8e" /> </head> <body> <div id="container"> <div class="warning_bar">osTicket no longer supports Internet Explorer.</div> <div id="header"> <div class="pull-right flush-right"> <p> Guest User | <a href="/login.php">Sign In</a> </p> <p> </p> </div> <a class="pull-left" id="logo" href="/index.php" title="Support Center"> <span class="valign-helper"></span> <img src="/logo.php" border=0 alt="University Libraries IT Services"> </a> </div> <div class="clear"></div> <ul id="nav" class="flush-left"> <li><a class=" home" href="/index.php">Support Center Home</a></li> <li><a class=" new" href="/open.php">Open a New Ticket</a></li> <li><a class="active status" href="/view.php">Check Ticket Status</a></li> </ul> <div id="content"> <h1>Check Ticket Status</h1> <p>Please provide your email address and a ticket number. An access link will be emailed to you.</p> <form action="login.php" method="post" id="clientLogin"> <input type="hidden" name="__CSRFToken__" value="9489a8afc9d474d3c682cd3b6d022f811c1c9a8e" /><div style="display:table-row"> <div class="login-box"> <div><strong></strong></div> <div> <label for="email">Email Address: <input id="email" placeholder="e.g. john.doe@osticket.com" type="text" name="lemail" size="30" value="" class="nowarn"></label> </div> <div> <label for="ticketno">Ticket Number: <input id="ticketno" type="text" name="lticket" placeholder="e.g. 051243" size="30" value="" class="nowarn"></label> </div> <p> <input class="btn" type="submit" value="Email Access Link"> </p> </div> <div class="instructions"> Have an account with us? <a href="login.php">Sign In</a> or <a href="account.php?do=create"> register for an account </a> to access all your tickets. </div> </div> </form> <br> <p> If this is your first time contacting us or you've lost the ticket number, please <a href="open.php"> open a new ticket </a></p> </div> </div> <div id="footer"> <p>Copyright © 2025 University Libraries IT Services - All rights reserved.</p> <a id="poweredBy" href="https://osticket.com" target="_blank">Helpdesk software - powered by osTicket</a> </div> <div id="overlay"></div> <div id="loading"> <h4>Please Wait!</h4> <p>Please wait... it will take a second!</p> </div> <script type="text/javascript"> getConfig().resolve({"html_thread":true,"lang":"en_US","short_lang":"en","has_rtl":false,"primary_language":"en-US","secondary_languages":[],"path":"\/"}); </script> </body> </html>