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Families" href="/hosts-and-employers/host-families/">FAMILIES</a></li> <li id="wp-megamenu-item-8574" class="menu-item menu-item-type-custom menu-item-object-custom wp-megamenu-item-8574 wpmm-submenu-right"><a title="Information for Host Employers" href="/hosts-and-employers/employers/">EMPLOYERS</a></li> </ul> </li> </ul> </div> </nav> </div> <div id="content-wrapper" class="clearfix"> <div id="sub-nav-col"><h2><a href='https://j1visa.state.gov/?page_id=91'>Program Sponsors</a></h2><ul id='sub-nav'><li class=''><a class='' href='https://j1visa.state.gov/?page_id=93'>Become a Sponsor</a></li><li class=''><a class='' href='https://j1visa.state.gov/?page_id=98'>Current Sponsors</a></li><li class=''><a class='' href='https://j1visa.state.gov/?page_id=119'>How to Administer a Program</a></li><li class='open '><a class='current' href='https://j1visa.state.gov/?page_id=202'>Common Questions for Program Sponsors</a></li><li class=''><a class='' href='https://j1visa.state.gov/?page_id=4493'>Designated Sponsor List By Country</a></li><li class=''><a class='' href='https://j1visa.state.gov/?page_id=6507'>Sponsor News and Notifications</a></li><li class=''><a class='' href='https://j1visa.state.gov/?page_id=9153'>Designated Sponsor List By Program</a></li></ul></div> <div id="main-content-col"> <h1 id="page-title" class="questions-page-header">Common Questions for Program Sponsors</h1> <div class="utils-sharing"> <div class="util-tweet"> <script src="http://platform.twitter.com/widgets.js" type="text/javascript"></script> <a href="http://twitter.com/share" class="twitter-share-button" data-count='horizontal' data-text="Check out 'Common Questions for Program Sponsors' on the State Department J-1 Visa website:">Tweet</a> </div> <div class="util-share"> <?get_facebook_share()?> </div> </div> <div class='accordion questions-accordion'> <h3 class='accordion-toggle'>Common Dilemmas</h3> <div class='accordion-content'> <div class='accordion'> <h3 class='accordion-toggle'><p>What are program sponsors’ responsibilities toward exchange visitor participants in the event of a national emergency or natural disaster in the United States?</p> </h3> <div class='accordion-content'><p>Though not a regulatory requirement, sponsors should have a plan in place in the event of a natural disaster or national emergency for contacting and providing information, assistance and instructions to exchange visitor participants and their accompanying spouse and dependents.</p> </div> <h3 class='accordion-toggle'><p>What do I do if one of my exchange visitors loses his/her passport?</p> </h3> <div class='accordion-content'><p>A foreign visitor in the United State who loses their passport must immediately contact their home country’s embassy or consulate to report the loss and find out how to replace it. <a target="_blank" title="" href="http://www.embassy.org">Embassy.org</a> provides information on each of the embassies located in Washington, D.C.  The participant should also contact their Sponsor to obtain a new copy of their Form DS-2019 to present to their Home country’s embassy or consulate to get the new passport.</p> </div> <h3 class='accordion-toggle'><p>What do I do if one of my exchange visitor’s Form DS-2019 is lost or stolen? </p> </h3> <div class='accordion-content'><p>Forms DS-2019 can be reprinted in SEVIS when necessary, with an appropriate explanation entered in the exchange visitor’s record.</p> </div> <h3 class='accordion-toggle'><p>What do I do when a dependent turns 21?</p> </h3> <div class='accordion-content'><p>An accompanying family member who turns 21 years of age is no longer eligible to be in the United States as a dependent in J-2 status, and must depart the country or apply for a change to another type of non-immigrant status.</p> </div> </div> </div> <h3 class='accordion-toggle'>Designation & Requirements</h3> <div class='accordion-content'> <div class='accordion'> <h3 class='accordion-toggle'><p>Does the State Department recommend any of its Exchange Visitor Program designated sponsors?</p> </h3> <div class='accordion-content'><p>The State Department does not recommend or “rate” any of the designated sponsors. Designation by the State Department indicates sponsors have complied with all applicable regulations for obtaining designation and are in good standing.</p> </div> <h3 class='accordion-toggle'><p>How can my organization apply for designation as an Exchange Visitor Program sponsor?</p> </h3> <div class='accordion-content'><p>The application requirements and procedures for designation as an Exchange Visitor Program sponsor are contained on our website. Please note that program sponsors, with exception of Federal Agencies, must have a minimum of five exchange visitor participants on an annual basis in order to remain eligible for designation.</p> </div> <h3 class='accordion-toggle'><p>What are some of the responsibilities and obligations of the State Department-designated Exchange Visitor Program sponsors? </p> </h3> <div class='accordion-content'><p>The State Department-designated sponsors are responsible for all aspects of the exchange program, including screening and selecting of foreign national participants and monitoring the participants throughout their exchange visitor program in the United States.  These sponsors can explain their program requirements and how their program works.  For more information on sponsors’ responsibilities and obligations, please visit the <a target="" title="Sponsors main page" href="/sponsors/">Sponsors main page</a>.</p> </div> <h3 class='accordion-toggle'><p>Who are the State Department-designated Exchange Visitor Program sponsors?</p> </h3> <div class='accordion-content'><p>Exchange Visitor Program sponsors are comprised of U.S. government, academic, research, and private sector organizations designated as Exchange Visitor Program sponsors by the State Department’s Office of Private Sector Exchange in the Bureau of Educational and Cultural Affairs.</p> </div> </div> </div> <h3 class='accordion-toggle'>Important Documents</h3> <div class='accordion-content'> <div class='accordion'> <h3 class='accordion-toggle'><p>How does my organization update information about our State Department-designated exchange visitor program and organization?</p> </h3> <div class='accordion-content'><p>See the question, “What is the Form DS-3037.”</p> </div> <h3 class='accordion-toggle'><p>What is the Form DS-3036, Exchange Visitor Program Application?</p> </h3> <div class='accordion-content'><p>Exchange visitor program sponsors use Form DS-3036, “Exchange Visitor Program Application” to apply to the Department of State for re-designation of their current exchange visitor program sponsor status, or apply for an amendment of their current exchange visitor program designation authorization.</p> </div> <h3 class='accordion-toggle'><p>What is the Form DS-3037, Update of Information on Exchange Visitor Program Sponsor?</p> </h3> <div class='accordion-content'><p>Program sponsors use Form DS-3037, “Update of Information on Exchange Visitor Program Sponsor,” to provide the Department of State with updated sponsor information.</p> </div> </div> </div> <h3 class='accordion-toggle'>SEVIS</h3> <div class='accordion-content'> <div class='accordion'> <h3 class='accordion-toggle'><p>Are there SEVIS User Manuals?</p> </h3> <div class='accordion-content'><p>Yes. There is a User Manual available to help Responsible Officers (ROs) and Alternate Responsible Officers (AROs) navigate SEVIS. The manual explains in step-by-step detail how to perform procedures in SEVIS.</p> </div> <h3 class='accordion-toggle'><p>Is there a SEVIS Help Desk?</p> </h3> <div class='accordion-content'><p>Yes. To obtain help with SEVIS technical issues only (e.g., batch processing, password resets, system operation), contact the SEVIS Help Desk at 800 892 4829 between 8 a.m. to 8 p.m. Eastern Standard Time, Monday through Friday.  For more information, visit the <a target="_blank" title="" href="http://www.ice.gov/sevis/contact.htm">SEVIS website</a>.</p> </div> <h3 class='accordion-toggle'><p>Is there online help with SEVIS questions?</p> </h3> <div class='accordion-content'><p>Yes. Once SEVIS is accessed each page contains a help icon.  The online help feature contains the same information available in the User Manual.</p> </div> <h3 class='accordion-toggle'><p>What is the Student and Exchange Visitor Information System (SEVIS)?</p> </h3> <div class='accordion-content'><p>SEVIS is the electronic database developed to collect information on foreign nationals and their accompanying spouse and dependents that enter the United States on the F, M or J visa.</p> </div> </div> </div> </div> </div> </div> </div> <div id="site-map" class="clearfix"> <ul> <li><a href="https://j1visa.state.gov/basics/" title="View basic information about the Exchange Visitor Visa">Visa Basics</a> <ul> <li><a href="https://j1visa.state.gov/basics/facts-and-figures/" title="View statistics and geographical information about participants and sponsors">Facts & Figures</a></li> <li><a href="https://j1visa.state.gov/basics/j2-visa/" title="Learn about the J-2 Visa">About J-2 Visa</a></li> <li><a href="https://j1visa.state.gov/basics/other-u-s-visas/" title="Learn about other student visa options">Other U.S. Student Visas</a></li> <li><a href="https://j1visa.state.gov/basics/common-questions/" title="View answers to common Exchange Visitor Visa questions">Common Questions</a></li> </ul> </li> <li><a href="https://j1visa.state.gov/participants/" title="View information for Exchange Visitor Visa participants">Participants</a> <ul> <li><a href="https://j1visa.state.gov/participants/how-to-apply/" title="Learn about the application process">How to Apply</a></li> <li><a href="https://j1visa.state.gov/participants/current/" title="Find information for current participants">Current Participants</a></li> <li><a href="https://j1visa.state.gov/participants/experiences/" title="Hear stories from past participants">Participant Experiences</a></li> <li><a href="https://j1visa.state.gov/participants/common-questions/" title="View answers to common questions from current and prospective participants">Common Questions for Participants</a></li>  <li><a href="https://j1visa.state.gov/participants/videos/" title="Watch our Exchange Visitor Visa related videos">Videos</a></li> </ul> </li> <li><a href="https://j1visa.state.gov/sponsors/" title="View information for Exchange Visitor Visa sponsors">Program Sponsors</a> <ul> <li><a href="https://j1visa.state.gov/sponsors/become-a-sponsor/" title="Learn how to become a sponsor for participants">Become a Sponsor</a></li> <li><a href="https://j1visa.state.gov/sponsors/current/" title="Find information for current sponsors">Current Sponsors</a></li> <li><a href="https://j1visa.state.gov/sponsors/how-to-administer-a-program/" title="Learn how to administer a program">How to Administer a Program</a></li> <li><a href="https://j1visa.state.gov/sponsors/common-questions/" title="View answers to common Exchange Visitor Visa sponsor questions">Common Questions for Program Sponsors</a></li>  </ul> </li> <li><a href="https://j1visa.state.gov/hosts-and-employers/" title="View information for Exchange Visitor Host Families and Employers">Host Families/Employers</a> <ul> <li><a href="https://j1visa.state.gov/hosts-and-employers/host-families/" title="View information for host families">For Host Families</a></li> <li><a href="https://j1visa.state.gov/hosts-and-employers/employers/" title="View information for employers">For Employers</a></li> <li><a href="https://j1visa.state.gov/hosts-and-employers/schools/" title="View information for schools">For Schools</a></li> <li><a href="https://j1visa.state.gov/hosts-and-employers/common-questions/" title="View answers to common Exchange Visitor Visa questions from host families and employers">Common Questions for Host Families/Employers</a></li>  </ul> </li> <li><a href="https://j1visa.state.gov/programs/" title="View our list of Exchange Visitor programs">Programs</a></li> </ul> <ul id="resources"> <li><span>Resources</span> <ul> <li><a href="/sponsors/current/ro-aro-virtual-training/" target="_blank" title="RO-ARO Virtual Training">RO-ARO Virtual Training</a></li> <li><a href="https://j1visa.state.gov/sponsors/current/sevis/login/" title="Click to information about access to the SEVIS website">SEVIS login</a></li>  <li><a href="/sponsors/current/sevis/" target="_blank" title="SEVIS Manuals">SEVIS Manuals</a></li> <li><a href="https://j1visa.state.gov/sponsors/current/sevis/sevis-training-videos/" target="_blank" title="View SEVIS training videos">SEVIS Training Videos</a></li> <li><a href="https://j1visa.state.gov/participants/how-to-apply/about-ds-2019/" title="Learn more about the DS-2019 form">DS-2019</a></li> <li><a href="https://j1visa.state.gov/sponsors/current/regulations-compliance" title="Learn more about sponsor regulation and compliance">Regulations and Compliance Administration</a></li> <li><a href="https://j1visa.state.gov/contacts/" title="Find contact information for various questions/topics">Contacts</a></li> <li><a href="https://j1visa.state.gov/about-us/" title="Learn more about the U.S. Department of State’s Exchange Visitor Program">About Us</a></li> <li><a href="http://get.adobe.com/reader/" title="Download software to view our PDF documents" target="_blank">Get Adobe Reader</a></li> </ul> </li> </ul> </div> <div id="footer"> <ul class="organization-nav clearfix"> <li><a href="https://www.state.gov/" title="View the Homepage for the U.S. Department of State">U.S. Department of State</a></li>  <li><a href="https://eca.state.gov/" title="View the Homepage for the Bureau of Educational and Cultural Affairs">Bureau of Educational and Cultural Affairs</a></li> </ul> <ul class="utilities-nav clearfix"> <li><a href="https://foia.state.gov/" title="View information about the Freedom of Information Act (FOIA)">FOIA</a></li> <li><a href="https://www.state.gov/privacy-policy/" title="View the U.S. Department of State privacy policy for this site">Privacy 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