Telemedicine Visits at MSK: Everything You Need to Know | Memorial Sloan Kettering Cancer Center

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193.583 196.875 164.808C200.098 151.235 201.723 137.326 201.714 123.37Z" fill="#064785"/> </svg> </a> <ul class="msk-site-navigation__utility-links msk-site-navigation__utility-links--masthead"> <li class="msk-site-navigation__utility-item"> <a class="msk-site-navigation__utility-link" href="/research/ski"> <span class="msk-site-navigation__utility-link-text msk-site-navigation__utility-link-text--external" >Sloan Kettering Institute</span> </a> </li> <li class="msk-site-navigation__utility-item"> <a class="msk-site-navigation__utility-link" href="#" role="button" aria-expanded="false" aria-haspopup="menu" aria-controls="msk-site-navigation__utility-links-submenu-2"> <span class="msk-site-navigation__utility-link-text msk-site-navigation__utility-link-text--expandable " >Research</span> </a> <ul id="msk-site-navigation__utility-links-submenu-2" class="msk-site-navigation__utility-links-submenu"> <li class="msk-site-navigation__utility-links-submenu-link 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12l4.58-4.59z"/></svg><span class="msk-site-navigation__primary-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__primary-links-submenu-title"> Make an Appointment </div></div><ul class="msk-site-navigation__primary-links-submenu msk-site-navigation__primary-links-submenu--full"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--template msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-1 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><div class="msk-site-navigation__primary-links-submenu-template"><h2 class="msk-u-card-title">We’re here for you.</h2><h3 class='msk-u-overline-text'>Make an appointment</h3><div style='margin-top:15px;' class='msk-grid' data-grid-type-small='50:50'><div class='msk-grid__item'><a href='/appointments/request-appointment?appointment_type=new' class='msk-button msk-button--light msk-button--secondary'><span class='msk-button__text'>New patient</span></a></div><div class='msk-grid__item'><a href='https://www.mskcc.org/appointments/request-appointment?appointment_type=current' class='msk-button msk-button--light msk-button--secondary'><span class='msk-button__text'>Current patient</span></a></div></div><h3 class='msk-u-overline-text'>Speak to a care advisor</h3><div class='msk-summary'><p><strong>Adults: <a href='tel:8005252225'>800-525-2225</a></strong></p><p>Available 24 hours a day, 7 days a week</p></div><div class='msk-summary'><p><strong>Children & Teens: <a href='tel:8336755437'>833-MSK-KIDS</a></strong></p><p>Monday through Friday, 9 a.m. to 5:30 p.m. (Eastern time)</p></div></div></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-2 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Becoming A Patient</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/experience/become-patient">How to get started</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/insurance-assistance/insurance-information">Insurance & financial assistance</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/experience/become-patient/first-appointment">Preparing for your first appointment</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/doctors">Meet our doctors</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/locations">Explore our locations</a></li></ul></li></ul></div></div></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link-item-align--center"><a href="#" role="button" aria-expanded="false" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-2" class="msk-site-navigation__primary-link"><span class="msk-site-navigation__primary-link-text msk-site-navigation__primary-link-text--expandable" >Learn About Cancer & Treatment</span></a><div id="msk-site-navigation__primary-links-submenu-2" class="msk-site-navigation__primary-links-submenu-container"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__primary-links-submenu-header"><a href="#" class="msk-site-navigation__primary-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-2"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__primary-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__primary-links-submenu-title"> Learn About Cancer & Treatment </div></div><ul class="msk-site-navigation__primary-links-submenu msk-site-navigation__primary-links-submenu--full"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--template msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-1 msk-site-navigation__primary-links-submenu-link--hide-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><div class="msk-site-navigation__primary-links-submenu-template"><h2 class="msk-u-card-title">We treat every type of cancer, including the most important one: yours.</h2><p>With cancer, where you get treated first matters. From diagnosis to treatment, our experts provide the care and support you need, when you need it.</p></div></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-2 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Adults</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/types">Cancers & conditions</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/risk-assessment-screening">Risk assessment & screening</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/diagnosis-treatment">Diagnosis & treatment</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/clinical-trials">Clinical trials</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Children & Teens</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/pediatrics/cancer-care/pediatric-cancers">Cancers & conditions</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/pediatrics/cancer-care/treatments">Diagnosis & treatment</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/pediatrics/cancer-care/clinical-trials">Clinical trials</a></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-3 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group msk-site-navigation__primary-links-submenu-group--has-divider"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Support, Services & Programs</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/experience/patient-support">For adults</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/pediatrics/experience/life-pediatrics">For children & teens</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/experience/caregivers-support">For caregivers</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/experience/patient-support/lisa-and-scott-stuart-center-adolescent-and-young-adult-cancers-msk">Adolescents & young adult (AYA) program</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/patient-education">Patient & caregiver education library</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Cancer News & Discoveries</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/news/in-the-news">Read the latest</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="https://c.mskinfo.org/subscriptionpreferencecenter">Sign up for our newsletter</a></li></ul></li></ul></div></div></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link-item-align--left"><a href="#" role="button" aria-expanded="false" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-3" class="msk-site-navigation__primary-link"><span class="msk-site-navigation__primary-link-text msk-site-navigation__primary-link-text--expandable" >For Physicians</span></a><div id="msk-site-navigation__primary-links-submenu-3" class="msk-site-navigation__primary-links-submenu-container"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__primary-links-submenu-header"><a href="#" class="msk-site-navigation__primary-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-3"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__primary-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__primary-links-submenu-title"> For Physicians </div></div><ul class="msk-site-navigation__primary-links-submenu msk-site-navigation__primary-links-submenu--full"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--template msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-1 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><div class="msk-site-navigation__primary-links-submenu-template"><h2 class="msk-u-card-title">Partner with us to treat your patient’s cancer.</h2><p><a href='/appointments/refer-patient' class='msk-button msk-button--light msk-button--secondary'><span class='msk-button__text'>Refer a patient</span></a></p><h3 class='msk-u-overline-text'>CALL OUR DEDICATED CLINICIAN ACCESS NUMBER</h3><div class='msk-summary'><p><a href='tel:6466777440'>646-677-7440</a></p><p>Monday through Friday, 8 a.m. to 6 p.m. (Eastern time)</p></div></div></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-2 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Clinical Resources</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/doctors">Our doctors</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/referring-physicians/physician-relations-team">Physician relations</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/clinical-trials-updates/clinical-updates">Clinical updates & insights</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/nomograms">Prediction tools</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/cancer-care/clinical-trials">Clinical trials</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/hcp-education-training/cme">Continuing medical education (CME)</a></li></ul></li></ul></div></div></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link-item-align--center"><a href="#" role="button" aria-expanded="false" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-4" class="msk-site-navigation__primary-link"><span class="msk-site-navigation__primary-link-text msk-site-navigation__primary-link-text--expandable" >About Us</span></a><div id="msk-site-navigation__primary-links-submenu-4" class="msk-site-navigation__primary-links-submenu-container"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__primary-links-submenu-header"><a href="#" class="msk-site-navigation__primary-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__primary-links-submenu-4"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__primary-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__primary-links-submenu-title"> About Us </div></div><ul class="msk-site-navigation__primary-links-submenu msk-site-navigation__primary-links-submenu--full"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--template msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-1 msk-site-navigation__primary-links-submenu-link--hide-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><div class="msk-site-navigation__primary-links-submenu-template"><h2 class="msk-u-card-title">Our mission: Ending cancer for life.</h2><p>Memorial Sloan Kettering was founded in 1884, and today is a world leader in patient care, research, and educational programs.</p></div></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-2 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">About Us</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/about">Our mission, vision & core values</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/about/leadership">Leadership</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/about/history-milestones">History</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/about/equality-diversity-inclusion-msk">Equality, diversity & inclusion</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/annual-report">Annual report</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="https://giving.mskcc.org/">Give to MSK</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">For the Media</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/pressroom/journalists">Media inquiries</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/news/news-releases">Press Releases</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/news">Newsroom</a></li></ul></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-link--links msk-site-navigation__primary-links-submenu-link--grouped msk-site-navigation__primary-links-submenu-link--grouped-3 msk-site-navigation__primary-links-submenu-link--dislpay-mobile"><ul class="msk-site-navigation__primary-links-submenu-group msk-site-navigation__primary-links-submenu-group--has-divider"><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Have Questions?</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/contact">Contact us</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link msk-site-navigation__primary-links-submenu-link-group-link--heading"><span class="msk-site-navigation__primary-links-submenu-link-text">Plan Your Visit</span></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/locations">Explore our locations</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/locations/visiting-us/directions">Directions</a></li><li class="msk-site-navigation__primary-links-submenu-link msk-site-navigation__primary-links-submenu-group-link"><a href="/locations/visiting-us/policy-visitors-patients">Visitor policy</a></li></ul></li></ul></div></div></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link-item-align--right"><a href="https://mymsksso.mskcc.org/ssoportal/Account/Login" class="msk-site-navigation__primary-link"><span class="msk-site-navigation__primary-link-text" ><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-user-fancy"><path d="M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 4c1.93 0 3.5 1.57 3.5 3.5S13.93 13 12 13s-3.5-1.57-3.5-3.5S10.07 6 12 6zm0 14c-2.03 0-4.43-.82-6.14-2.88a9.947 9.947 0 0112.28 0C16.43 19.18 14.03 20 12 20z"/></svg> Patient Portal: MyMSK</span></a></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link-item--is-button"><a href="http://mskcc.convio.net/site/Donation2?df_id=20134&mfc_pref=T&20134.donation=form1&s_channel=givingtuesday2024-MSKCC-nav" class="msk-button msk-button--size_fine msk-button--light msk-button--primary " title="Donate Now" data-link="msk-button" data-header="Donate Now" aria-label="Donate Now" ><span class="msk-button__content"><span class="msk-button__text">Donate Now</span></span></a></li><li class="msk-site-navigation__primary-link-item msk-site-navigation__primary-link--utility-links"><ul class="msk-site-navigation__utility-links msk-site-navigation__utility-links--inside-primary-links"><li class="msk-site-navigation__utility-item"><a class="msk-site-navigation__utility-link" href="/research/ski"> Sloan Kettering Institute </a></li><li class="msk-site-navigation__utility-item"><a class="msk-site-navigation__utility-link" href="#" role="button" aria-expanded="false" aria-haspopup="menu" aria-controls="msk-site-navigation__mobile-utility-links-submenu-2"> Research <span class="msk-site-navigation__utility-link--expandable" aria-hidden="true"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_right"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6-6-6z"/></svg></span></a><div id="msk-site-navigation__mobile-utility-links-submenu-2" class="msk-site-navigation__utility-links-submenu-container" aria-expanded="false"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__utility-links-submenu-header"><a href="#" class="msk-site-navigation__utility-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__mobile-utility-links-submenu-2"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__utility-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__utility-links-submenu-title"> Research </div></div><ul class="msk-site-navigation__utility-links-submenu"><li class="msk-site-navigation__utility-links-submenu-link msk-site-navigation__utility-links-submenu-link--links"><ul class="msk-site-navigation__utility-links-submenu-group-link"><li class="msk-site-navigation__utility-links-submenu-item msk-site-navigation__utility-links-submenu-item--heading"><span class="msk-site-navigation__utility-link-heading">Programs & Centers</span></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/research/ski"> Sloan Kettering Institute </a><div class="msk-site-navigation__primary-links-submenu-link-sub-copy">Pursuing basic and translational research across 9 programs and 100+ labs</div></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/research-programs/memorial-hospital-research"> Memorial Hospital research </a><div class="msk-site-navigation__primary-links-submenu-link-sub-copy">Focusing on clinical cancer research and population health</div></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/research-programs/human-oncology-pathogenesis"> Human Oncology & Pathogenesis Program (HOPP) </a><div class="msk-site-navigation__primary-links-submenu-link-sub-copy">Bridging the lab and the clinic through translational research</div></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/research-programs/collaborative-research-centers"> Collaborative research centers </a><div class="msk-site-navigation__primary-links-submenu-link-sub-copy">Fostering interdisciplinary collaborations between laboratory scientists and clinicians</div></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/research-programs/extramural-collaborations"> Extramural collaborations </a><div class="msk-site-navigation__primary-links-submenu-link-sub-copy">Partnering with other academic and research institutions</div></li></ul></li><li class="msk-site-navigation__utility-links-submenu-link msk-site-navigation__utility-links-submenu-link--links"><ul 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class="msk-site-navigation__utility-links-submenu-container" aria-expanded="false"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__utility-links-submenu-header"><a href="#" class="msk-site-navigation__utility-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__mobile-utility-links-submenu-3"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__utility-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__utility-links-submenu-title"> Education & Training </div></div><ul class="msk-site-navigation__utility-links-submenu"><li class="msk-site-navigation__utility-links-submenu-link msk-site-navigation__utility-links-submenu-link--link"><ul class="msk-site-navigation__utility-links-submenu-group-link"><li class="msk-site-navigation__utility-links-submenu-item msk-site-navigation__utility-links-submenu-item--heading"><span class="msk-site-navigation__utility-link-heading">For Healthcare</span></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/hcp-education-training/graduate-medical-education"> Graduate medical education (GME) </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/hcp-education-training/medical-students"> Medical student opportunities </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/hcp-education-training/cme"> Continuing medical education (CME) </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/hcp-education-training/cne"> Continuing nursing education (CNE) </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/departments-divisions"> Academic departments & divisions </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/hcp-education-training"> Explore all programs </a></li></ul></li><li class="msk-site-navigation__utility-links-submenu-link msk-site-navigation__utility-links-submenu-link--link"><ul class="msk-site-navigation__utility-links-submenu-group-link msk-site-navigation__utility-links-submenu-group-link--has-divider"><li class="msk-site-navigation__utility-links-submenu-item msk-site-navigation__utility-links-submenu-item--heading"><span class="msk-site-navigation__utility-link-heading">For Research</span></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/education-training/postdoctoral"> Postdoctoral training </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="https://www.sloankettering.edu/gerstner"> Gerstner Sloan Kettering Graduate School of Biomedical Sciences </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/education-training/phd-md"> PhD & MD/PhD programs </a></li><li class="msk-site-navigation__utility-links-submenu-item"><a class="msk-site-navigation__utility-link" href="/education-training/"> Explore all programs </a></li></ul></li></ul></div></div></li><li class="msk-site-navigation__utility-item"><a class="msk-site-navigation__utility-link" href="https://careers.mskcc.org/"> Careers </a></li><li class="msk-site-navigation__utility-item"><a class="msk-site-navigation__utility-link" href="/mskdirect"> MSK Direct </a></li><li class="msk-site-navigation__utility-item"><a class="msk-site-navigation__utility-link" href="#" role="button" 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msk-icon__md-chevron_right"><path d="M10 6L8.59 7.41 13.17 12l-4.58 4.59L10 18l6-6-6-6z"/></svg></span></a><div id="msk-site-navigation__utility-links-submenu-languages_mobile" class="msk-site-navigation__utility-links-submenu-container" aria-expanded="false"><div class="msk-site-navigation__submenu-inner"><div class="msk-site-navigation__utility-links-submenu-header"><a href="#" class="msk-site-navigation__utility-links-submenu-header-back msk-site-navigation__mobile-back" role="button" aria-haspopup="menu" aria-controls="msk-site-navigation__utility-links-submenu-languages_mobile"><svg width='24' height='24' aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" class="msk-icon msk-icon__md msk-icon__md-chevron_left"><path d="M15.41 7.41L14 6l-6 6 6 6 1.41-1.41L10.83 12l4.58-4.59z"/></svg><span class="msk-site-navigation__utility-links-submenu-header-back_text">Back</span></a><div class="msk-site-navigation__utility-links-submenu-title"> Locations & Language </div></div><div class="msk-site-navigation__utility-links-submenu"><div class="msk-site-navigation__utility-links__language-group" data-groupid="US"><h2 class="msk-site-navigation__utility-links__language-group-title msk-site-navigation__utility-links-submenu-item--heading"><span class="msk-site-navigation__utility-link-heading">In the U.S.</span></h2><ul class="msk-site-navigation__utility-links__language-group-languages "><li class="msk-site-navigation-utility-links__language-group-language"><a href="/" data-langcode="en" hreflang="en"> English </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/es/cuidadosenmsk" data-langcode="es" hreflang="es"> Español </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/russian" data-langcode="ru" hreflang="ru"> Pусский </a></li></ul></div><div class="msk-site-navigation__utility-links__language-group" data-groupid="international"><h2 class="msk-site-navigation__utility-links__language-group-title msk-site-navigation__utility-links-submenu-item--heading"><span class="msk-site-navigation__utility-link-heading">Outside of the U.S.</span></h2><ul class="msk-site-navigation__utility-links__language-group-languages msk-site-navigation__utility-links__language-group-languages__multicol "><li class="msk-site-navigation-utility-links__language-group-language"><a href="/ar/experience/become-patient/international-patients" data-langcode="ar" hreflang="ar"> العَرَبِيَّة </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/de/experience/become-patient/international-patients" data-langcode="de" hreflang="de"> Deutsch </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/experience/become-patient/international-patients" data-langcode="en" hreflang="en"> English </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/es/experience/become-patient/international-patients" data-langcode="es" hreflang="es"> Español </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/ko/experience/become-patient/international-patients" data-langcode="ko" hreflang="ko"> 한국어 </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/he/experience/become-patient/international-patients" data-langcode="he" hreflang="he"> עִבְרִית </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/it/experience/become-patient/international-patients" data-langcode="it" hreflang="it"> Italiano </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/pt/experience/become-patient/international-patients" data-langcode="pt" hreflang="pt"> Portugês </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/ru/experience/become-patient/international-patients" data-langcode="ru" hreflang="ru"> Pу́сский </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/tr/experience/become-patient/international-patients" data-langcode="tr" hreflang="tr"> Türkçe </a></li><li class="msk-site-navigation-utility-links__language-group-language"><a href="/hk/experience/become-patient/international-patients" data-langcode="zh-Hans" hreflang="zh-Hans"> 中文 </a></li></ul></div></div></div></div></li></ul></li></ul></nav> </div> </div> </header> <div id="content_main" class="content-main" data-color-scheme="patients" data-current-section="patients"> <main role="main" id="main-content"> <div class="page-layout-type full-width-layout js-page-controller-action" data-action-name="fullWidthLayout"> <div class="msk-full-width-open__top-full-bleed"><div class="content-wrapper system-messages__content"><div class="region region-drupal-actions"><div data-drupal-messages-fallback class="hidden"></div></div></div></div> <div class="page-content-wrapper"> <div class="msk-full-width msk-full-width--page-level-layout"> <div class="msk-full-width__main-content msk-full-width__main-content--no-page-intro"> <div class="msk-full-width-open__main-content"> <div class="region region-content"> <div id="block-mskcc-content" class="block block-system block-system-main-block"> <div id="acquia-perz-slot-ae64cc9b-72a1-43ce-8137-01e7c279b274" class="acquia-perz-slot acquia-perz-slot-ae64cc9b-72a1-43ce-8137-01e7c279b274 acquia-perz-slot-node-card" data-acquia-perz-slot="ae64cc9b-72a1-43ce-8137-01e7c279b274" data-entity-uuid="ae64cc9b-72a1-43ce-8137-01e7c279b274"> <article class="acquia-perz-slot-content node node--type-card node--view-mode-full"> <div class="node__content"> <div id="card-1"> <div id="acquia-perz-slot-475a65be-54ec-42b8-bde8-10e0d14ee910" class="acquia-perz-slot acquia-perz-slot-475a65be-54ec-42b8-bde8-10e0d14ee910 acquia-perz-slot-paragraph-card_hero" data-acquia-perz-slot="475a65be-54ec-42b8-bde8-10e0d14ee910" data-entity-uuid="475a65be-54ec-42b8-bde8-10e0d14ee910"> <div class="msk-card-section msk-card-section--theme-bleed msk-card-section--padding-large"> <div class="msk-card-section__card-inner"> <div class="msk-hero--image-aspect-3x1 msk-hero msk-hero--has-image hero-id-27202 msk-hero--style-standard msk-hero--theme-dark msk-hero--content-solid "> <div class="msk-hero__image"> <picture class="msk-image"> <source srcset="https://www.mskcc.org/sites/default/files/2020-06/waitingforcare_1920x640.jpg" media="(min-width: 1200px)" /> <source srcset="https://www.mskcc.org/sites/default/files/2020-06/waitingforcare_1200x400.jpg" media="(min-width: 800px)" /> <source srcset="https://www.mskcc.org/sites/default/files/2020-06/waitingforcare_1200x800.jpg" /> <img class="msk-image__img msk-markup-image-ignore" loading="eager" src=https://www.mskcc.org/sites/default/files/2020-06/waitingforcare_1920x640.jpg alt="" /> </picture> </div> <div class="msk-layout-grid"> <div class="msk-hero__inner msk-layout-grid__row"> <div class="msk-hero__content"> <div class="msk-hero__content-inner"> <h1 class="msk-hero__title"> Telemedicine Visits at MSK: Everything You Need to Know </h1> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="card-2"> <div class="card-translations"> <div class="block block-msk-block block-msk-block-page-actions-utility"> <div class="msk-actions msk-actions--left"> <details class="msk-actions__item msk-actions__item--languages"> <summary class="msk-actions__item-headline msk-actions__item-headline--translate" aria-controls="msk-actions__item-headline-1433908865" aria-label="Current language is English. 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<a target="_blank" href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.mskcc.org%2Ftelemedicine&title=Telemedicine+Visits+at+MSK%3A+Everything+You+Need+to+Know&summary=&source=Memorial+Sloan+Kettering+Cancer+Center" class="msk-actions__share-tray__item" data-share="linkedin" aria-label="linkedin"> <div class="msk-actions__svg-wrapper"> <svg width='20' height='20' aria-hidden="true" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="msk-icon msk-icon__linkedin"><path d="M18 0H2a2.007 2.007 0 00-2 2v16c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V2c0-1.1-.9-2-2-2zM6 17H3V8h3v9zM4.5 6.3c-1 0-1.8-.8-1.8-1.8s.8-1.8 1.8-1.8 1.8.8 1.8 1.8-.8 1.8-1.8 1.8zM17 17h-3v-5.3c0-.8-.7-1.5-1.5-1.5s-1.5.7-1.5 1.5V17H8V8h3v1.2c.5-.8 1.6-1.4 2.5-1.4 1.9 0 3.5 1.6 3.5 3.5V17z"/></svg> </div> </a> </li> </ul> </details> </div> </div> </div> </div> <div id="card-3"> <div id="acquia-perz-slot-199fb10c-61a0-4b65-aaa4-1baa008bff45" class="acquia-perz-slot acquia-perz-slot-199fb10c-61a0-4b65-aaa4-1baa008bff45 acquia-perz-slot-paragraph-card_multi_column" data-acquia-perz-slot="199fb10c-61a0-4b65-aaa4-1baa008bff45" data-entity-uuid="199fb10c-61a0-4b65-aaa4-1baa008bff45"> <section class="acquia-perz-slot-content card-multi-column--two-column-66-33 paragraph paragraph--type--card-multi-column paragraph--27229 paragraph--view-mode--default card-wrapper card-wrapper--multi-column"> <div class="card-wrapper__outer-inner"> <div class="card-wrapper__inner"> <div class="card-wrapper__content"> <section class="paragraph paragraph--type--card-basic-content paragraph--27223 paragraph--view-mode--default"> <div class="card-wrapper__outer-inner"> <div class="card-wrapper__inner"> <div class="card-wrapper__content"> <div class="msk-markup"> <p>Everyone at Memorial Sloan Kettering is working together to deliver excellent care for our patients. We are taking every precaution to ensure your health, well-being, and safety. One way we’re doing this is by offering telemedicine visits.</p> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </div> <div id="card-4"> <section class="paragraph paragraph--type--card-basic-content paragraph--27196 paragraph--view-mode--default"> <div class="card-wrapper__outer-inner"> <div class="card-wrapper__inner"> <div class="card-wrapper__content"> <div class="msk-markup"> <div class="msk-list-banner msk-list-banner--primary"> <div class="msk-list-banner__title"> Get in touch.<br> We’re here for you. </div> <div class="msk-list-banner__item"> <div class="msk-list-banner__icon"> <svg aria-hidden="true" viewBox="0 0 30 30" class="msk-svg msk-icon"><path d="M7.414 6.911h.434c.66 0 1.193-.535 1.193-1.194V1.193C9.041.533 8.506 0 7.847 0h-.434C6.753 0 6.22.533 6.22 1.192v4.524c0 .66.533 1.193 1.192 1.193l.002.002zm15.129 0h.434c.66 0 1.193-.535 1.193-1.194V1.193C24.17.533 23.636 0 22.977 0h-.434c-.66 0-1.193.533-1.193 1.192v4.524c0 .66.534 1.193 1.193 1.193v.002z" /><path d="M28.08 2.5h-3.03v3.535c0 1.178-.96 1.828-2.14 1.828h-.43a2.141 2.141 0 0 1-2.141-2.137V2.5H9.904v3.254c0 1.18-.96 2.138-2.142 2.138h-.43a2.141 2.141 0 0 1-2.14-2.138V2.501H1.92A1.92 1.92 0 0 0 0 4.418v23.165A1.92 1.92 0 0 0 1.92 29.5h26.16A1.92 1.92 0 0 0 30 27.583V4.417A1.92 1.92 0 0 0 28.08 2.5zm0 25.082H1.922V10.087h26.16V27.58z" /><path d="M17 16.17h3.484a.25.25 0 0 0 .25-.25v-3.017a.25.25 0 0 0-.25-.25H17a.25.25 0 0 0-.25.25v3.016c0 .137.113.25.25.25v.001zm5.685 0h3.483a.25.25 0 0 0 .25-.25v-3.017a.25.25 0 0 0-.25-.25h-3.483a.25.25 0 0 0-.25.25v3.016c0 .137.112.25.25.25v.001zM5.633 21.106h3.483a.25.25 0 0 0 .25-.25V17.84a.25.25 0 0 0-.25-.25H5.633a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25zm5.684 0H14.8a.25.25 0 0 0 .25-.25V17.84a.25.25 0 0 0-.25-.25h-3.483a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25zm5.683 0h3.484a.25.25 0 0 0 .25-.25V17.84a.25.25 0 0 0-.25-.25H17a.25.25 0 0 0-.25.25v3.016c0 .138.113.25.25.25zm5.686 0h3.483a.25.25 0 0 0 .25-.25V17.84a.25.25 0 0 0-.25-.25h-3.484a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25h.001zm-13.57 1.422H5.633a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25h3.483a.25.25 0 0 0 .25-.25v-3.016a.25.25 0 0 0-.25-.25zm5.684 0h-3.483a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25H14.8a.25.25 0 0 0 .25-.25v-3.016a.25.25 0 0 0-.25-.25zm5.684 0H17a.25.25 0 0 0-.25.25v3.016c0 .138.113.25.25.25h3.484a.25.25 0 0 0 .25-.25v-3.016a.25.25 0 0 0-.25-.25zm5.684 0h-3.483a.25.25 0 0 0-.25.25v3.016c0 .138.112.25.25.25h3.483a.25.25 0 0 0 .25-.25v-3.016a.25.25 0 0 0-.25-.25z" /></svg> </div> <a href="/appointments/request-appointment" class="msk-link">Request an appointment online </a> </div> <div class="msk-list-banner__item"> <div class="msk-list-banner__icon"> <svg aria-hidden="true" viewBox="0 0 20 20" class="msk-icon"><path d="M14.667 12c-1.334 1.333-1.334 2.667-2.667 2.667-1.333 0-2.667-1.334-4-2.667-1.333-1.333-2.667-2.667-2.667-4 0-1.333 1.334-1.333 2.667-2.667C9.333 4 5.333 0 4 0 2.667 0 0 4 0 4c0 2.667 2.74 8.073 5.333 10.667C7.927 17.26 13.333 20 16 20c0 0 4-2.667 4-4 0-1.333-4-5.333-5.333-4z" /></svg> </div> <div class="msk-list-banner__telephone"> Speak with a Care Advisor at <a href="tel:+1-800-525-2225">800-525-2225</a> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div id="card-5"> <section class="paragraph paragraph--type--card-basic-content paragraph--37102 paragraph--view-mode--default"> <div class="card-wrapper__outer-inner"> <div class="card-wrapper__inner"> <div class="card-wrapper__content"> <div class="msk-markup"> <p>Memorial Sloan Kettering (MSK) is committed to giving you excellent care. We also make it as easy as possible for you to get care at MSK. One way we do that is through telemedicine.</p><p>MSK Telemedicine lets you get the care you need from our providers. It can take place from your home or anywhere that’s comfortable and convenient for you.</p><p><a href="/cancer-care/patient-education/msk-telemedicine">Learn more about how to have a telemedicine appointment at MSK</a>.  </p><h2><a>What is telemedicine?</a></h2><p><a href="/cancer-care/patient-education/telemedicine-visits-msk">Telemedicine</a> uses video technology to safely connect you with members of your <a href="/cancer-care/diagnosis-treatment/your-care-team">MSK care team</a>. Sometimes it’s called it a remote visit, telehealth, or virtual or online care.</p><p>You can talk with your provider through a face-to-face video call on your desktop computer, laptop, smartphone, or tablet. You will be able to see and hear them, and they will be able to see and hear you. The only difference is that you will not be in the same room.</p><h3><a name="how-can-telemedicine-help-me" id="how-can-telemedicine-help-me" class="msk-markup-anchor"></a><a>How can telemedicine help me?</a></h3><p>Traveling to and from appointments can take a lot of time and energy. Telemedicine lets you get some of the care you need without having to visit an MSK location.</p><p>You may be able to get certain tests at a clinic near you. Then, you can talk with your MSK doctor about the results on a telemedicine visit. Telemedicine is also helpful if you must talk with your doctor when you’re away or far from an MSK location.</p><p>Fewer in-person visits mean you will save travel time and money. You also can take less time off from your responsibilities to get care at an MSK location.</p><h2><a>What types of telemedicine visits does MSK offer?</a></h2><p>Our Care Advisors and providers will be able to tell you what types of appointments can be done by telemedicine. You can have a telemedicine visit for:</p><ul class="msk-list msk-list--unordered "> <li class="msk-list-item "> <strong>Your very </strong><a href="/experience/become-patient/first-appointment"><strong>first appointment</strong></a><strong>,</strong> if you are unable to travel to an MSK location. </li> <li class="msk-list-item "> <a href="/news/what-to-know-about-getting-second-opinion-after-cancer-diagnosis"><strong>Second opinions</strong></a> to confirm or change a cancer diagnosis or treatment plan. </li> <li class="msk-list-item "> <strong>Follow-up appointments</strong> to talk about some test results, treatment side effects, or new symptoms. </li> <li class="msk-list-item "> <strong>Support with at-home activities</strong> after treatment, such as exercises, dealing with changes in your body, and taking medication. </li> <li class="msk-list-item "> <strong>Some </strong><a href="/cancer-care/diagnosis-treatment/symptom-management/integrative-medicine/membership"><strong>Integrative Medicine</strong></a><strong> services</strong>, such as meditation groups, <a href="/cancer-care/diagnosis-treatment/symptom-management/integrative-medicine/membership">exercise classes</a>, and music therapy. </li> <li class="msk-list-item "> <a href="/cancer-care/risk-assessment-screening/genetic-counseling-and-testing/frequently-asked-questions-about-genetic-counseling"><strong>Genetic counseling</strong></a> to learn about your risk of inherited cancer. </li> <li class="msk-list-item "> <a href="/experience/patient-support/counseling"><strong>Psychologist, psychiatrist, or social worker</strong></a> appointments. </li> <li class="msk-list-item "> <a href="/experience/patient-support/nutrition-cancer/medical-nutrition-therapy-services"><strong>Clinical dietitian</strong> <strong>nutritionist</strong></a> meetings. </li> </ul><h3><a name="are-there-services-i-cannot-have-during-a-telemedicine-appointment" id="are-there-services-i-cannot-have-during-a-telemedicine-appointment" class="msk-markup-anchor"></a><a>Are there services I cannot have during a telemedicine appointment?</a></h3><p>Some parts of your medical care cannot be done during a telemedicine visit. These include:</p><ul class="msk-list msk-list--unordered "> <li class="msk-list-item "> Blood work. You can visit a local provider for certain blood tests. During a telemedicine visit, you can talk with your MSK healthcare provider about the results and next steps in your care. </li> <li class="msk-list-item "> Imaging. You can visit a local provider for certain imaging tests. During a telemedicine visit, you can talk with your MSK healthcare provider about the results and next steps in your care. </li> <li class="msk-list-item "> Surgery </li> <li class="msk-list-item "> Radiation therapy </li> <li class="msk-list-item "> Chemotherapy or immunotherapy infusions </li> </ul><h2><a>How do I make an appointment for a telemedicine visit at MSK?</a></h2><p>If you’re a new patient at MSK, you can <a href="/appointments/request-appointment">make an appointment online</a> or by calling us at <a href="tel:+1-800-525-2225">800-525-2225</a>. Our Care Advisors will tell you if you can have a telemedicine visit or if you need to be seen in person.</p><p>If you’re already an MSK patient, you can call your provider’s office to schedule a telemedicine appointment. They may refer you to a different MSK provider for a telemedicine visit.</p><h3><a name="what-information-does-msk-need-before-my-telemedicine-appointment" id="what-information-does-msk-need-before-my-telemedicine-appointment" class="msk-markup-anchor"></a><a>What information does MSK need before my telemedicine appointment?</a></h3><p>If you’re a new patient, we will need to review your medical history. That will help us understand the care you got from other healthcare providers. The information we need is the same for telemedicine visits or in-person visits.</p><p>Our Care Advisors can answer questions about getting this information. They can help you gather it before your first appointment. This includes:</p><ul class="msk-list msk-list--unordered "> <li class="msk-list-item "> Your <a href="/insurance-assistance/insurance-information">insurance information</a>. </li> <li class="msk-list-item "> Reports from tests or procedures. </li> <li class="msk-list-item "> Pathology slides from biopsies or surgeries. </li> <li class="msk-list-item "> Imaging exams. </li> <li class="msk-list-item "> Cancer treatments. </li> <li class="msk-list-item "> A list of your symptoms. </li> <li class="msk-list-item "> All prescription medications and over-the-counter medications you’re taking. </li> </ul><p>Your first appointment as a new patient often will be the same whether it’s in-person or a telemedicine visit. Learn more about <a href="/experience/become-patient/first-appointment">getting ready for your first appointment</a> at MSK.</p><p>If you’re already a patient at MSK, contact your MSK healthcare provider’s office. They will tell you if there is anything you need to send in before your telemedicine visit.</p><h2><a>How do I get ready for a telemedicine visit at MSK?</a></h2><h4><a>1. Make sure you can log into </a><a href="/experience/become-patient/mymsk-patient-portal-mymsk-app">MyMSK, our patient portal</a>.</h4><p>Using your enrollment ID, you can create a MyMSK account at my.mskcc.org or on the MyMSK app.</p><p><a href="/experience/become-patient/mymsk-patient-portal-mymsk-app">Learn more about MyMSK</a>.</p><h4><a>2. Sign your consent form before your visit starts.</a></h4><p>Before your telemedicine visit, you must sign a consent form. It explains what you can expect from your telemedicine visit.</p><p><a href="/cancer-care/patient-education/msk-telemedicine#section-3">Learn how to sign your MSK Telemedicine consent form</a>.</p><h4><a>3. Know how to access and use MSK Telemedicine.</a></h4><p>Learn how to use MSK Telemedicine by reading <a href="/cancer-care/patient-education/msk-telemedicine">Getting Ready for Your MSK Telemedicine Visit</a>. This guide explains everything you need to know about how to join your MSK Telemedicine visit. It has information about technology, and many other topics. You can learn tips such as how to ask for an interpreter, or invite a loved one to join your visit.</p><p>MSK will not record or save your telemedicine visit. Your information will stay private and secure. Telemedicine appointments at MSK meet the strict privacy rules of the Health Insurance Portability and Accountability Act (HIPAA).</p> </div> </div> </div> </div> </section> </div> <div id="card-6"> <div class="msk-card-section msk-card-section--theme-white msk-card-section--padding-large"> <div class="msk-card-section__card-inner"> <div class="msk-utility-card__is-single msk-utility-card msk-utility-card--theme-light"> <div class="msk-utility-card__inner"> <div class="msk-grid" data-grid-type-small="100" data-grid-type-medium="100" data-grid-type-large="50:50" > <div class="msk-grid__item"> <article class="msk-tile "> <div class="msk-tile__content"> <div class="msk-tile__title"><a href="/cancer-care/patient-education/telemedicine-visits-msk">Telemedicine Visits at MSK</a></div> </div> </article> </div> <div class="msk-grid__item"> <article class="msk-tile "> <div class="msk-tile__content"> <div class="msk-tile__title"><a href="/cancer-care/patient-education/msk-telemedicine">Getting Ready for Your MSK Telemedicine Visit</a></div> </div> </article> </div> </div> <div class="msk-grid" data-grid-type-small="100" data-grid-type-medium="100" data-grid-type-large="33:33:33" > </div> </div> </div> </div> </div> </div> <div id="card-7"> <section class="paragraph paragraph--type--card-basic-content paragraph--37105 paragraph--view-mode--default"> <div class="card-wrapper__outer-inner"> <div class="card-wrapper__inner"> <div class="card-wrapper__content"> <div class="msk-markup"> <div class="msk-list-banner msk-list-banner--primary"> <div class="msk-list-banner__title"> Get in touch.<br> We’re here for you. </div> <div class="msk-list-banner__item"> <div class="msk-list-banner__icon"> <svg aria-hidden="true" viewBox="0 0 30 30" class="msk-svg msk-icon"><path d="M7.414 6.911h.434c.66 0 1.193-.535 1.193-1.194V1.193C9.041.533 8.506 0 7.847 0h-.434C6.753 0 6.22.533 6.22 1.192v4.524c0 .66.533 1.193 1.192 1.193l.002.002zm15.129 0h.434c.66 0 1.193-.535 1.193-1.194V1.193C24.17.533 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600w,https://www.mskcc.org/sites/default/files/styles/width_500/public/node/194641/3x1/covid_raj_057_1200x400.webp 500w,https://www.mskcc.org/sites/default/files/styles/width_400/public/node/194641/3x1/covid_raj_057_1200x400.webp 400w,https://www.mskcc.org/sites/default/files/styles/width_300/public/node/194641/3x1/covid_raj_057_1200x400.webp 300w" type="image/webp" sizes="(min-width 1200px) 600px, (min-width: 768px) 50vw, 100vw" > <img class="msk-image__img msk-markup-image-ignore " loading="lazy" src="https://www.mskcc.org/sites/default/files/styles/width_500/public/node/194641/3x1/covid_raj_057_1200x400.jpg" srcset="https://www.mskcc.org/sites/default/files/styles/width_600/public/node/194641/3x1/covid_raj_057_1200x400.jpg 600w,https://www.mskcc.org/sites/default/files/styles/width_500/public/node/194641/3x1/covid_raj_057_1200x400.jpg 500w,https://www.mskcc.org/sites/default/files/styles/width_400/public/node/194641/3x1/covid_raj_057_1200x400.jpg 400w,https://www.mskcc.org/sites/default/files/styles/width_300/public/node/194641/3x1/covid_raj_057_1200x400.jpg 300w" alt="Nitya Raj" /> </picture> <div class="msk-tile__content"> <div class="msk-tile__overline"> <span class="msk-tile__overline-inner">VIDEO | 00:50</span> </div> <div class="msk-tile__title"><a href="/videos/what-msk-s-approach-telemedicine">Is MSK Offering Telemedicine During the COVID-19 Pandemic? </a></div> </div> </article> </div> <div class="msk-grid__item"> <article class="msk-tile "> <picture class="msk-image" > <source srcset="https://www.mskcc.org/sites/default/files/styles/width_600/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.webp 600w,https://www.mskcc.org/sites/default/files/styles/width_500/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.webp 500w,https://www.mskcc.org/sites/default/files/styles/width_400/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.webp 400w,https://www.mskcc.org/sites/default/files/styles/width_300/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.webp 300w" type="image/webp" sizes="(min-width 1200px) 600px, (min-width: 768px) 50vw, 100vw" > <img class="msk-image__img msk-markup-image-ignore " loading="lazy" src="https://www.mskcc.org/sites/default/files/styles/width_500/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.jpg" srcset="https://www.mskcc.org/sites/default/files/styles/width_600/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.jpg 600w,https://www.mskcc.org/sites/default/files/styles/width_500/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.jpg 500w,https://www.mskcc.org/sites/default/files/styles/width_400/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.jpg 400w,https://www.mskcc.org/sites/default/files/styles/width_300/public/node/197350/3x1/telemedicine_200527_05_ret_1200x400.jpg 300w" alt="Nitya Raj" /> </picture> <div class="msk-tile__content"> <div class="msk-tile__overline"> <span class="msk-tile__overline-inner">Article</span> </div> <div class="msk-tile__title"><a href="/news/6-tips-successful-telemedicine-visit-your-cancer-doctor">6 Tips for a Successful Telemedicine Visit with Your Doctor</a></div> </div> </article> </div> </div> <div class="msk-grid" data-grid-type-small="100" data-grid-type-medium="100" data-grid-type-large="33:33:33" > </div> </div> </div> </div> </div> </div> </div> <div class="node__links"> </div> </article> </div> </div> </div> </div> </div> </div> </div> </div> </main> </div> <div class="region region-footer"> <footer lang="en" class="msk-section--site-footer"> <div class="msk-container--site-footer msk-layout--site-footer"><nav role="navigation" class="block block-menu navigation menu--footer"><ul class="menu menu-level-0"><li class="menu-item menu-item--expanded"><span>Connect</span><div class="menu_link_content menu-link-contentfooter view-mode-group menu-dropdown menu-dropdown-0 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