Galleries | Microsoft Dynamics 365 Community

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class="card-content-container"> <a class="card-title" href="/galleries/gallery-posts/?postid=584f16f7-6a73-ef11-a671-0022482714ff" title="">Microsoft Dynamics 365 Customer Service</a> <p class="card-description">Version with Audio description: https://youtu.be/_RaioLGh2Gc Empower your agents and transform customer service. Exceed customer expectations by delivering exceptional service on any channel. To learn more, visit https://msft.it/6059lfkEW #microsoft </p> <div class="card-user-like"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="9/12/2024 2:00:07 PM"></span> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-post-584f16f7-6a73-ef11-a671-0022482714ff" onclick="HandleReactionRecord(this, '584f16f7-6a73-ef11-a671-0022482714ff')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-post-584f16f7-6a73-ef11-a671-0022482714ff"> 3 </span> <span>)</span> </span> </div> </div> </div> <div class="content-section-divider full-length"></div> <div class="card-wrap"> <div class="card-content-container"> <a class="card-title" href="/galleries/gallery-posts/?postid=1269c05b-cf32-ee11-bdf3-000d3a4e0eeb" title="">Lynk & Co is “changing mobility forever” with a customer-focused business driven by Dynamics...</a> <p class="card-description">Lynk & Co is transforming the way people use cars by offering people a simple and flexible experience where they can choose to buy, borrow, or subscribe to a vehicle. With ambitions to disrupt the automobile industry and launch its business in seven </p> <div class="card-user-like"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/1/2023 2:00:15 PM"></span> <div class="card-user">          <a href="/profile/?userid=4ff6d1e0-ad2c-416b-87eb-a7a420d734c4" aria-label="Einat Hazan" class="card-user-link" title="Einat Hazan" >Einat Hazan</a> <span class="led-star-profile" tabindex="0" rel="overallPoints" role="button" ><img src="/img_led_star.svg" role="presentation"/>46</span>  </div> </div> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-post-1269c05b-cf32-ee11-bdf3-000d3a4e0eeb" onclick="HandleReactionRecord(this, '1269c05b-cf32-ee11-bdf3-000d3a4e0eeb')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-post-1269c05b-cf32-ee11-bdf3-000d3a4e0eeb"> 2 </span> <span>)</span> </span> </div> </div> </div> <div class="content-section-divider full-length"></div> <div class="card-wrap"> <div class="card-content-container"> <a class="card-title" href="/galleries/gallery-posts/?postid=b0019560-a167-ef11-bfe2-6045bdd49017" title="">Customer Service: Embed Copilot for Service into Microsoft 365</a> <p class="card-description">Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can boost productivity and enhance customer experiences with a copilot embedded directly into Microsoft 365 Outlook and Teams. To learn more, visit https://ms</p> <div class="card-user-like"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/30/2024 2:01:00 PM"></span> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-post-b0019560-a167-ef11-bfe2-6045bdd49017" onclick="HandleReactionRecord(this, 'b0019560-a167-ef11-bfe2-6045bdd49017')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-post-b0019560-a167-ef11-bfe2-6045bdd49017"> 1 </span> <span>)</span> </span> </div> </div> </div> <div class="content-section-divider full-length"></div> <div class="card-wrap"> <div class="card-content-container"> <a class="card-title" href="/galleries/gallery-posts/?postid=a02f11ec-d75b-ef11-bfe2-7c1e52173183" title="">Microsoft Dynamics 365 Business Central Overview</a> <p class="card-description">Grow your business with Microsoft Dynamics 365 Business Central—the first comprehensive business management solution that uses Microsoft Copilot to boost productivity and improve decision-making with next-generation AI. Trusted by over 40,000 small a</p> <div class="card-user-like"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/13/2024 3:00:29 PM"></span> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-post-a02f11ec-d75b-ef11-bfe2-7c1e52173183" onclick="HandleReactionRecord(this, 'a02f11ec-d75b-ef11-bfe2-7c1e52173183')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-post-a02f11ec-d75b-ef11-bfe2-7c1e52173183"> 1 </span> <span>)</span> </span> </div> </div> </div> <div class="content-section-divider full-length"></div> <div class="card-wrap"> <div class="card-content-container"> <a class="card-title" href="/galleries/gallery-posts/?postid=d062f0bc-2157-ef11-a316-000d3a149495" title="">Dynamics 365 Supply Chain Management Procurement PunchOut with Amazon Business | FastTrack T...</a> <p class="card-description">In this TechTalk from the #FastTrack team, you'll get an overview of how Dynamics 365 Supply Chain Management can be configured to use purchase requestions PunchOut capabilities with Amazon Business. You'll hear from the team at Amazon Business about</p> <div class="card-user-like"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/9/2024 9:39:12 PM"></span> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-post-d062f0bc-2157-ef11-a316-000d3a149495" onclick="HandleReactionRecord(this, 'd062f0bc-2157-ef11-a316-000d3a149495')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-post-d062f0bc-2157-ef11-a316-000d3a149495"> 1 </span> <span>)</span> </span> </div> </div> </div> <div class="content-section-divider full-length"></div>  </div> </aside>  </div> </div> </div>  <section class="blog-latest-post msd-py-48"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div>  <div class="msd-container"> <div class="ms-Grid"> <div class="ms-Grid-row"> <div class="blog-latest-post-content ms-Grid-col ms-sm12"> <div class="msd-flex msd-justify-content-between"><h2 class="section-title msd-mb-24">Latest posts </h2><a class="ms-link-viewAll" href="/globalsearch/?target=gallery&blogid=&groupid=&sortby=mostrecent" title="View all">View all <img src="/img_viewAll.svg" role="presentation" alt="" /></a></div> <div class="ms-Grid-row">  <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="10/30/2024 8:32:52 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-25cd0491-2399-ef11-8a69-6045bddc318c" onclick="HandleReactionRecord(this, '25cd0491-2399-ef11-8a69-6045bddc318c')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-25cd0491-2399-ef11-8a69-6045bddc318c"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=25cd0491-2399-ef11-8a69-6045bddc318c" title="">Prepayment customer invoice with Dynamics 365 Finance | Dynamics 365 FastTrack Tec...</a> <p class="card-description">In the latest episode of our ongoing #FastTrack Tech Talks, we explain how to create and manage invoices for customer prepayments. Discover how customers can issue prepayment invoices to require a deposit before a sales order is fulfilled with #DYnam</p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="10/24/2024 7:00:15 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-1d0e08df-6c94-ef11-8a6a-7c1e5200d85a" onclick="HandleReactionRecord(this, '1d0e08df-6c94-ef11-8a6a-7c1e5200d85a')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-1d0e08df-6c94-ef11-8a6a-7c1e5200d85a"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=1d0e08df-6c94-ef11-8a6a-7c1e5200d85a" title="">Approvals Management mobile app for Dynamics 365 Supply Chain Management | FastTra...</a> <p class="card-description">The latest #TechTalk from the #Dynamics365 #SolutionsArchitect #FastTrack team shares all you need to know about the new mobile approval experience for Dynamics 365 #SCM. The Approvals Management mobile app provides capabilities such as view request </p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="10/18/2024 9:46:35 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-694f3fee-b58f-ef11-ac20-6045bda6e7c2" onclick="HandleReactionRecord(this, '694f3fee-b58f-ef11-ac20-6045bda6e7c2')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-694f3fee-b58f-ef11-ac20-6045bda6e7c2"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=694f3fee-b58f-ef11-ac20-6045bda6e7c2" title="">What's new in Dynamics 365 Commerce Oct 2024 | TechTalk</a> <p class="card-description">Welcome back to our latest #Dynamics365 #FastTrack #TechTalk, covering the latest features in Dynamics 365 Commerce. Hosted by members of the #MIcrosoft FastTrack team, Febin Chiramel, Meenu Laul, and Harish Jayaprakash, you'll discover what's new wi</p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="9/12/2024 2:00:07 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-584f16f7-6a73-ef11-a671-0022482714ff" onclick="HandleReactionRecord(this, '584f16f7-6a73-ef11-a671-0022482714ff')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-584f16f7-6a73-ef11-a671-0022482714ff"> 3 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=584f16f7-6a73-ef11-a671-0022482714ff" title="">Microsoft Dynamics 365 Customer Service</a> <p class="card-description">Version with Audio description: https://youtu.be/_RaioLGh2Gc Empower your agents and transform customer service. Exceed customer expectations by delivering exceptional service on any channel. To learn more, visit https://msft.it/6059lfkEW #microsoft </p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="9/2/2024 2:00:31 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-245cec0e-fd69-ef11-bfe2-7c1e5217aba5" onclick="HandleReactionRecord(this, '245cec0e-fd69-ef11-bfe2-7c1e5217aba5')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-245cec0e-fd69-ef11-bfe2-7c1e5217aba5"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=245cec0e-fd69-ef11-bfe2-7c1e5217aba5" title="">Customer Service: Set up Copilot for Service</a> <p class="card-description">Microsoft Copilot for Service is your AI assistant for customer service. Quickly and easily set up the solution to modernize your existing contact center, boost agent productivity, and deliver a better customer experience with a copilot designed for </p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/30/2024 2:01:00 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-7053d162-a167-ef11-bfe2-000d3a8dd3b2" onclick="HandleReactionRecord(this, '7053d162-a167-ef11-bfe2-000d3a8dd3b2')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-7053d162-a167-ef11-bfe2-000d3a8dd3b2"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=7053d162-a167-ef11-bfe2-000d3a8dd3b2" title="">Customer Service: Embed Copilot for Service into Microsoft 365</a> <p class="card-description">Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can boost productivity and enhance customer experiences with a copilot embedded directly into Microsoft 365 Outlook and Teams. To learn more, visit https://ms</p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/30/2024 2:01:00 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-b0019560-a167-ef11-bfe2-6045bdd49017" onclick="HandleReactionRecord(this, 'b0019560-a167-ef11-bfe2-6045bdd49017')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-b0019560-a167-ef11-bfe2-6045bdd49017"> 1 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=b0019560-a167-ef11-bfe2-6045bdd49017" title="">Customer Service: Embed Copilot for Service into Microsoft 365</a> <p class="card-description">Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can boost productivity and enhance customer experiences with a copilot embedded directly into Microsoft 365 Outlook and Teams. To learn more, visit https://ms</p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div> <div class="ms-Grid-col ms-sm12 ms-lg6 ms-xl3 msd-mb-20"> <div class="card-wrap"> <div class="card-content-container"> <div class="msd-flex msd-justify-content-between card-time-tag"> <span class="date-time" data-utc-date="8/29/2024 2:00:02 PM"></span> <span class="card-like not-clickable"> <div class="xrm-editable-html xrm-attribute" data-languageContext="English"><div class="xrm-attribute-value"> </div></div> <a href="javascript:void(0)" tabindex="0" role="button" class="clickable dc-reaction" aria-label="Like button" reactionEntityName="mspwrplt_cmty_blogreaction" commentflag="false" user-reaction=false reaction-id="" id="like-latestpost-8d7d925e-a167-ef11-bfe3-6045bdd49f80" onclick="HandleReactionRecord(this, '8d7d925e-a167-ef11-bfe3-6045bdd49f80')"><img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span></a> <script type="application/javascript"> var userId = ""; var reacted_Snippet = '<img src="/img_heart-red.png" alt="" role="presentation" /><span>Liked</span>'; var react_Snippet = '<img src="/img_like.svg" alt="" role="presentation" class="heart-icon"/> <span>Like</span>'; function HandleReactionRecord(e, targetRecordId) { var reaction_ControlId = "#"+e.id; try{ if(false == false){ window.location.href = "/signin?returnUrl="+window.location.pathname+window.location.search; }else{ $(reaction_ControlId).parent().block({ message: '', overlayCSS: { backgroundColor: '#e0dede', opacity:0.6} }); var entityParams = { isReactedByUser: $(reaction_ControlId).attr("user-reaction") == "true" ? true : false, reactionEntityName: $(reaction_ControlId).attr("reactionEntityName"), contactId: userId, recordId: targetRecordId, reactionType: "Like", reactionId: $(reaction_ControlId).attr("reaction-id"), siteId: "44c1922b-d231-4183-bae6-be148059122f", comment:$(reaction_ControlId).attr("commentflag") == 'true'?true:false }; LoadReactionControl(entityParams, successCallback, errorCallback); function successCallback(createdRecordId, res, status, xhr){ $(reaction_ControlId).attr("reaction-id", createdRecordId); if(createdRecordId != "" && createdRecordId != undefined){ $(reaction_ControlId).attr("user-reaction", true); $(reaction_ControlId).empty(); $(reaction_ControlId).html(reacted_Snippet); }else{ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } function errorCallback(res){ if(res.status == 500 && $(reaction_ControlId).attr("user-reaction") == "true"){ getRecord("mspwrplt_cmty_blogreaction", '', targetRecordId, function(){}, errRetrieve); } $(reaction_ControlId).parent().unblock(); } function errRetrieve(res){ if(res.status == 404){ $(reaction_ControlId).attr("user-reaction", false); $(reaction_ControlId).attr("reaction-id", ''); $(reaction_ControlId).empty(); $(reaction_ControlId).html(react_Snippet); } $(reaction_ControlId).parent().unblock(); } } }catch(err) { console.error(err.message); $(reaction_ControlId).parent().unblock(); } } </script> <span>(</span> <span id="record-latestpost-8d7d925e-a167-ef11-bfe3-6045bdd49f80"> 0 </span> <span>)</span> </span> </div> <a class="card-title" href="/galleries/gallery-posts/?postid=8d7d925e-a167-ef11-bfe3-6045bdd49f80" title="">Customer Service: Embed Copilot for Service into CRM systems</a> <p class="card-description">Microsoft Copilot for Service is your AI assistant for customer service. Explore how agents can resolve issues faster and enhance customer experiences with a copilot embedded directly into existing CRM systems. To learn more, visit https://msft.it/60</p> <div class="multiple-tags"> </div> <div class="card-user-like"> <div class="card-user">          <a href="/profile/?userid=6ef7562d-1cfd-ed11-8f6e-00224827eb85" aria-label="Community Member" class="card-user-link" title="Community Member" >Community Member</a> <span class="msd-inline-flex msd-ml-4 msd-flex-gap-4"> <span class="label label-default msd-rank">Microsoft Employee</span> </span> </div> </div> </div> </div> </div>  </div> </div> </div> </div> </section>    <script> function FormatDateTime() { $('[data-utc-date]').each(function (index) { let dateToConvert = $(this).attr("data-utc-date"); $(this).html(''); $(this).html(moment.utc(dateToConvert).local().format("DD MMM YYYY")); }); $('[data-utc-time]').each(function (index) { let dateToConvert = $(this).attr("data-utc-time"); $(this).html(''); $(this).html(moment.utc(dateToConvert).local().format("HH:mm:ss")); }); $('[data-utc-date-time]').each(function (index) { let dateToConvert = $(this).attr("data-utc-date-time"); 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viewBox='0 0 64 64' fill='%23fff' stroke='%23fff'%3E%3Ccircle class='mectrl_stroke' cx='32' cy='32' r='30.25' stroke-width='1.5' fill='none'/%3E%3Cg class='mectrl_stroke' fill='none' stroke-width='2.5' transform='matrix(.9 0 0 .9 10.4 10.4)'%3E%3Crect x='13.3' y='12.3' width='21.4' height='28.5' rx='.6' ry='.6'/%3E%3Ccircle cy='25.4' cx='24' r='3.6'/%3E%3Cpath d='M18 35a1 1 0 1112 0'/%3E%3C/g%3E%3Cg class='mectrl_fill' stroke='none'%3E%3Cpath d='M36.68 14h2.34l-3.24 6.75h-2.43zM24.89 14h2.43l5.58 11.25a1.046 1.046 0 01-1.791 1.08l-.549-1.08z'/%3E%3C/g%3E%3C/svg%3E") } .glyph_account_circle { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 64 64' stroke='%23fff'%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='32' cy='32' r='30.25' stroke-width='1.5'/%3E%3Cg transform='matrix(.9 0 0 .9 10.431 10.431)' stroke-width='2'%3E%3Ccircle cx='24.25' cy='18' r='9'/%3E%3Cpath d='M11.2 40a1 1 0 1126.1 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url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='10' viewBox='0 3 16 10' fill='%23231F20'%3E%3Cg class='mectrl_fill'%3E%3Cpath d='M15.284 3.642l.716.716-8 8-8-8 .716-.716L8 10.926z'/%3E%3C/g%3E%3C/svg%3E") } .glyph_authApp_icon { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg width='12' height='16' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M6 5a18.454 18.454 0 016 1v1c0 .984-.143 1.935-.43 2.852-.286.916-.69 1.768-1.21 2.554A9.725 9.725 0 016 16a9.595 9.595 0 01-2.46-1.484 9.65 9.65 0 01-1.892-2.102A10.245 10.245 0 01.43 9.867 9.113 9.113 0 010 7.023c0-.067.005-.145.016-.234l.03-.273c.011-.094.024-.185.04-.274A7.54 7.54 0 00.125 6c.964-.333 1.93-.583 2.898-.75C3.993 5.083 4.984 5 6 5zm2 7v-.25c0-.213-.031-.42-.094-.617a1.818 1.818 0 00-.28-.547 2.283 2.283 0 00-.43-.438 1.812 1.812 0 00-.555-.289c.265-.125.474-.31.625-.554.15-.245.229-.513.234-.805a1.505 1.505 0 00-.914-1.383A1.471 1.471 0 006 7a1.505 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background-position: center center; background-repeat: no-repeat } .mectrl_profilepic_initials { border: 1px solid #777; display: -webkit-box; display: -ms-flexbox; display: flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; -webkit-box-pack: center; -ms-flex-pack: center; justify-content: center } #mectrl_currentAccount_picture .mectrl_profilepic_initials { font-size: 32px } .mectrl_profilepic_initials.mectrl_initials { position: absolute; top: 1px; bottom: 1px; left: 1px; right: 1px; border-radius: 50% } .c-uhfh>.theme-dark .c-me .mectrl_profilepic_initials, .mectrl_theme_azure_hcdark .mectrl_profilepic_initials, .mectrl_theme_dark .mectrl_profilepic_initials, .mectrl_theme_gray .mectrl_profilepic_initials, .mectrl_theme_off_black .mectrl_profilepic_initials { border: 1px solid #fff; color: #fff } .mectrl_profilepic_button { position: relative } .mectrl_profilepic_button:hover::before { z-index: 1; content: ""; position: absolute; display: block; width: 100%; height: 100%; border-radius: 50%; overflow: hidden; background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' fill='%23fff' stroke='%23fff'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E"); background-size: 32px 32px; background-position: center center; background-repeat: no-repeat } @media screen and (-ms-high-contrast:black-on-white) { .mectrl_profilepic_button:hover::before { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' stroke='%23000'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E") } } @media screen and (-ms-high-contrast:white-on-black) { .mectrl_profilepic_button:hover::before { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' fill='%230ff' stroke='%230ff'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E") } } .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(0, 0, 0, .5) } @media screen and (-ms-high-contrast:black-on-white) { .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(255, 255, 255, .5) } } @media screen and (-ms-high-contrast:white-on-black) { .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(255, 255, 255, .5) } } .mectrl_theme_azure_hclight .mectrl_profilepic_button { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px } .mectrl_theme_azure_hclight .mectrl_profilepic_button:focus::before, .mectrl_theme_azure_hclight .mectrl_profilepic_button:hover::before { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px; -ms-high-contrast-adjust: none; color: #fff !important; border-color: #fff !important; outline-color: #fff !important; fill: #fff !important; background-color: purple } .mectrl_theme_azure_hcdark .mectrl_profilepic_button { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px } .mectrl_theme_azure_hcdark .mectrl_profilepic_button:focus::before, .mectrl_theme_azure_hcdark .mectrl_profilepic_button:hover::before { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px; -ms-high-contrast-adjust: none; color: #000 !important; border-color: #000 !important; outline-color: #000 !important; fill: #000 !important; background-color: #0ff } .mectrl_topHeader { display: -webkit-box; display: -ms-flexbox; display: flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; cursor: pointer; font-size: 13px; width: 100%; height: 48px } .mectrl_topHeader .mectrl_profilepic { width: 32px; height: 32px; margin: 8px } .mectrl_topHeader .mectrl_header_text { max-width: 160px; line-height: 48px; vertical-align: top; font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; font-size: 13px; padding-left: 12px; padding-right: 4px } .mectrl_topHeader .mectrl_header_text.noIcon { padding-right: 12px } .mectrl_topHeader { color: #333 } .c-uhfh>.theme-dark .c-me .mectrl_topHeader, .mectrl_theme_dark .mectrl_topHeader { color: #fff } .c-uhfh>.theme-dark .c-me .mectrl_header_text, .mectrl_theme_dark .mectrl_header_text { color: #fff } .mectrl_theme_dark.mectrl_theme_light_header .mectrl_topHeader { color: #333 } .mectrl_theme_azure_hclight .mectrl_topHeader { color: #000 } .mectrl_theme_azure_hcdark .mectrl_topHeader { color: #fff } .mectrl_theme_gray .mectrl_topHeader { color: #fff } .mectrl_theme_off_black .mectrl_topHeader { color: #fff } .mectrl_screen_reader_text { display: inline-block; position: absolute; width: 1px; height: 1px; overflow: hidden; color: #000 } .c-uhfh>.theme-dark .c-me .mectrl_screen_reader_text, .mectrl_theme_azure_hcdark .mectrl_screen_reader_text, .mectrl_theme_dark .mectrl_screen_reader_text, .mectrl_theme_dark_header .mectrl_screen_reader_text, .mectrl_theme_gray .mectrl_screen_reader_text, .mectrl_theme_off_black .mectrl_screen_reader_text { color: #fff } span[id^=mectrl_tooltip].mectrl_tooltip { display: block; visibility: hidden; position: fixed; z-index: 1300000; max-width: 260px; padding: 4px; font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; font-size: 12px; line-height: normal; text-align: center; word-break: break-all; overflow-wrap: break-word; border: 1px solid #ccc; color: #333; background-color: #fff; -webkit-box-shadow: 2px 2px 2px #777; box-shadow: 2px 2px 2px #777; pointer-events: none } .mectrl_truncate, a.mectrl_truncate, button.mectrl_truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap } .mectrl_root, .mectrl_root div { font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; line-height: normal } .mectrl_root *, .mectrl_root div * { -webkit-box-sizing: border-box; box-sizing: border-box } a.mectrl_trigger { display: inline-block } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close{ background-color: #004377; color: #fff } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:hover, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:hover, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:hover{ background-color: #005ba1 } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:focus, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:focus, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:focus{ background-color: #005ba1; border: 1px dashed #fff; -webkit-box-sizing: border-box; box-sizing: border-box } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:active, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:active, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:active { background-color: #006cbe } .mectrl_theme_azure_hclight .mectrl_authApp_banner, .mectrl_theme_azure_hclight .mectrl_authApp_close { background-color: #e5e5e5; border: 1px solid #fff; -webkit-box-sizing: border-box; box-sizing: border-box; color: #000 } .mectrl_theme_azure_hclight .mectrl_authApp_banner:active, .mectrl_theme_azure_hclight .mectrl_authApp_banner:focus, .mectrl_theme_azure_hclight .mectrl_authApp_banner:hover, .mectrl_theme_azure_hclight .mectrl_authApp_close:active, .mectrl_theme_azure_hclight .mectrl_authApp_close:focus, .mectrl_theme_azure_hclight .mectrl_authApp_close:hover { background-color: #751a7c; color: #fff } .mectrl_theme_azure_hcdark .mectrl_authApp_banner, .mectrl_theme_azure_hcdark .mectrl_authApp_close { background-color: #1a1a1a; border: 1px solid #000; -webkit-box-sizing: border-box; box-sizing: border-box; color: #fff } .mectrl_theme_azure_hcdark .mectrl_authApp_banner:active, .mectrl_theme_azure_hcdark .mectrl_authApp_banner:focus, .mectrl_theme_azure_hcdark .mectrl_authApp_banner:hover, .mectrl_theme_azure_hcdark .mectrl_authApp_close:active, .mectrl_theme_azure_hcdark .mectrl_authApp_close:focus, .mectrl_theme_azure_hcdark .mectrl_authApp_close:hover { background-color: #73fbfd; color: #000 } @media screen and (max-width: 1023px) { .mectrl_header_text { display:none; } } </style> <script> (function(webapi, $){ function safeAjax(ajaxOptions) { var deferredAjax = $.Deferred(); 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