cmty_gallery

<!DOCTYPE html> <html lang="en-US" data-lang="en-US" crm-lang="en-US" dir="ltr" crm-lcid="1033" same-site-mode="None"> <head> <meta charset="utf-8" /><meta name="viewport" content="width=device-width, initial-scale=1.0" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /> <script type="text/javascript" > </script> <title> cmty_gallery_detail </title> <script src="/_portal/734cd849-2090-ed11-81ab-6045bda8a4ca/Resources/ResourceManager?lang=en-US"></script> <script type="text/javascript"> // Refresh all powerBI Iframes on Login in one Iframe window.addEventListener('message', function (event) { if (event && event.data && event.data == 'refreshPowerBI') { $("iframe.powerbi").each(function () { this.src = this.src; }); } }); // Fix for incorrect viewport width setting in IE 10 on Windows Phone 8. if (navigator.userAgent.match(/IEMobile\/10\.0/)) { var msViewportStyle = document.createElement("style"); msViewportStyle.appendChild(document.createTextNode("@-ms-viewport{width:auto!important}")); 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var childMetaTagName = document.createElement('meta'); childMetaTagName.setAttribute("name", property); childMetaTagName.setAttribute("content", content); headTag.appendChild(childMetaTagName); } //changes regarding ADO#3555206 function createSocialTagsInsideHead(property,content){ var headTag = document.getElementsByTagName('head')[0]; var childMetaTagName = document.createElement('meta'); childMetaTagName.setAttribute("property",property); childMetaTagName.setAttribute("content",content); headTag.appendChild(childMetaTagName); } //ends here //changes regarding 3771121 function createLinkTagsInsideHead(rel,href){ var headTag = document.getElementsByTagName('head')[0]; var childMetaTagName = document.createElement('link'); childMetaTagName.setAttribute("rel",rel); childMetaTagName.setAttribute("href",href); headTag.appendChild(childMetaTagName); } function addStructructuredJSONscript(metascript) { let scriptToAdd = document.createElement('script'); scriptToAdd.type = 'application/ld+json'; // Create contents of the script let inlineScript = document.createTextNode(metascript); scriptToAdd.appendChild(inlineScript); document.head.appendChild(scriptToAdd); } </script>  <script> document.title = "Microsoft Dynamics 365 Customer Service"; createLinkTagsInsideHead("canonical",`${window.location.origin}/galleries/gallery-posts/?postid=584f16f7-6a73-ef11-a671-0022482714ff`); //changes regarding ADO#3555206 createSocialTagsInsideHead("og:title","Microsoft Dynamics 365 Customer Service"); createSocialTagsInsideHead("og:type","website"); createSocialTagsInsideHead("og:image",`${window.location.origin}/img_dynamics_logo.png`); createSocialTagsInsideHead("og:description","Version with Audio description: https://youtu.be/_RaioLGh2GcEmpower your agents and transform customer service. Exceed customer expectations by delive"); createMetaTagInsideHead("twitter:decription","Version with Audio description: https://youtu.be/_RaioLGh2GcEmpower your agents and transform customer service. Exceed c"); createSocialTagsInsideHead("og:url","https://community.dynamics.com/galleries/gallery-posts/?postid=584f16f7-6a73-ef11-a671-0022482714ff"); createMetaTagInsideHead("twitter:card","summary_large_image"); createMetaTagInsideHead("twitter:title","Microsoft Dynamics 365 Customer Service"); createMetaTagInsideHead("twitter:image",`${window.location.origin}/img_dynamics_logo.png`); //ends here createMetaTagInsideHead("description","Version with Audio description: https://youtu.be/_RaioLGh2GcEmpower your agents and transform customer service. Exceed customer expectations by delive" ); //const feedposturl = "https://www.youtube.com/embed/9M984N2ip1g"; //const videoId = feedposturl.split('/')[feedposturl.split('/').length-1]; var metascript = '{'+ '"@context": "https://schema.org",'; metascript +=' "@type": "VideoObject",'; metascript +=` "name": "Microsoft Dynamics 365 Customer Service",`; metascript +=` "text": "Version with Audio description: https://youtu.be/_RaioLGh2GcEmpower your agents and transform customer service. Exceed customer expectations by deli",`; metascript +=` "thumbnailUrl": "https://img.youtube.com/vi/9M984N2ip1g/maxresdefault.jpg",`; metascript +=' "uploadDate": "9/15/2024 2:01:16 PM",'; metascript +=' "contentUrl": "https://www.youtube.com/embed/9M984N2ip1g"'; metascript +=' }'; addStructructuredJSONscript(metascript); </script> <link href="https://content.powerapps.com/resource/powerappsportal/dist/pwa-style.bundle-2739c60227.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/pwa-style.bundle-2739c60227.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> </head> <body data-sitemap-state="/galleries/gallery-posts/:/galleries/:/" data-dateformat="M/d/yyyy" data-timeformat="h:mm tt" data-datetimeformat="M/d/yyyy h:mm tt" data-app-path="/" data-ckeditor-basepath="/js/BaseHtmlContentDesigner/Libs/msdyncrm_/libs/ckeditor/" data-case-deflection-url="/_services/search/734cd849-2090-ed11-81ab-6045bda8a4ca"> <link href="https://content.powerapps.com/resource/powerappsportal/dist/pcf-style.bundle-2659c6f064.css" onerror="javascript: var target = event.target; var link = document.createElement('link'); link.crossOrigin = target.crossOrigin; link.href = '/dist/pcf-style.bundle-2659c6f064.css'; link.rel = 'stylesheet'; target.insertAdjacentElement('afterend',link);" rel="stylesheet" /> <div id="offlineNotificationBar" style="display: none;"> <img alt="web" id="web" onerror="javascript: var target = event.target; var img = document.createElement('img'); img.src = '/css/images/web.png'; img.alt = 'web'; img.id = 'web' ; target.insertAdjacentElement('afterend',img); target.remove();" src="https://content.powerapps.com/resource/powerappsportal/img/web.png" /> <div id="message">You’re offline. 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} catch (err) { if (retries === 1) throw err; return await fetchWithRetries(url, options, retries - 1); } }; fetchWithRetries(authUrl, { method: "POST" }, 4); } </script> <script type="text/javascript"> var isPvaBotAuthenticated = sessionStorage['isPvaBotAuthenticated']; var isPortalUserLoggedIn = 'False'; if ((isPvaBotAuthenticated != null || isPvaBotAuthenticated != undefined) && isPvaBotAuthenticated != isPortalUserLoggedIn) { sessionStorage['triggerPvaBotSignOut'] = true; sessionStorage.removeItem('c2Token'); sessionStorage.removeItem('directLinetoken'); sessionStorage.removeItem('conversation_Id'); } sessionStorage['isPvaBotAuthenticated'] = isPortalUserLoggedIn; </script> <script type="text/javascript"> window["Microsoft"] = window["Microsoft"] || {}; window["Microsoft"].Dynamic365 = { Portal: { User: { userName: '', contactId: '' }, version: '9.6.9.65', type: 'CDSStarterPortal', id: '76ff64d1-4765-4fe7-b797-499fd3196c8e', geo: 'NAM', tenant: '72f988bf-86f1-41af-91ab-2d7cd011db47', correlationId: '1b2ca2ad-d89b-4956-a816-88e094f5267a', orgEnvironmentId: 'f55e79bd-d8cb-4fbb-9be2-2cefd8cb3b83', portalProductionOrTrialType: 'Production', isTelemetryEnabled: 'True', InstrumentationSettings: { instrumentationKey: '197418c5cb8c4426b201f9db2e87b914-87887378-2790-49b0-9295-51f43b6204b1-7172', collectorEndpoint: 'https://us-mobile.events.data.microsoft.com/OneCollector/1.0/' }, timerProfileForBatching: 'NEAR_REAL_TIME' } } // Mark request not cacheable if Dynamics365PortalAnalytics cookie is being refreshed by the server or if the cookie in request header is invalid // For client side telemetry intializing Dynamics365PortalAnalytics cookie object window["Microsoft"].Dynamic365.Portal.dynamics365PortalAnalytics = 'QLBCB4POWGBcYBFYkn6f_yKiVXINzIgeA8j2pB76hN56ddIcW2c0dF7LmuwHoCzzueWzGkMZGrm_aHlXjaryoz0NrpIAzVGAJJR8wU-LLXyVOIFr2uYzExee3yIWKrX7VdEGk3mSqfI0XdrpQk8K9g2'; 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url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='10' viewBox='0 3 16 10' fill='%23231F20'%3E%3Cg class='mectrl_fill'%3E%3Cpath d='M15.284 3.642l.716.716-8 8-8-8 .716-.716L8 10.926z'/%3E%3C/g%3E%3C/svg%3E") } .glyph_authApp_icon { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg width='12' height='16' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M6 5a18.454 18.454 0 016 1v1c0 .984-.143 1.935-.43 2.852-.286.916-.69 1.768-1.21 2.554A9.725 9.725 0 016 16a9.595 9.595 0 01-2.46-1.484 9.65 9.65 0 01-1.892-2.102A10.245 10.245 0 01.43 9.867 9.113 9.113 0 010 7.023c0-.067.005-.145.016-.234l.03-.273c.011-.094.024-.185.04-.274A7.54 7.54 0 00.125 6c.964-.333 1.93-.583 2.898-.75C3.993 5.083 4.984 5 6 5zm2 7v-.25c0-.213-.031-.42-.094-.617a1.818 1.818 0 00-.28-.547 2.283 2.283 0 00-.43-.438 1.812 1.812 0 00-.555-.289c.265-.125.474-.31.625-.554.15-.245.229-.513.234-.805a1.505 1.505 0 00-.914-1.383A1.471 1.471 0 006 7a1.505 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background-position: center center; background-repeat: no-repeat } .mectrl_profilepic_initials { border: 1px solid #777; display: -webkit-box; display: -ms-flexbox; display: flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; -webkit-box-pack: center; -ms-flex-pack: center; justify-content: center } #mectrl_currentAccount_picture .mectrl_profilepic_initials { font-size: 32px } .mectrl_profilepic_initials.mectrl_initials { position: absolute; top: 1px; bottom: 1px; left: 1px; right: 1px; border-radius: 50% } .c-uhfh>.theme-dark .c-me .mectrl_profilepic_initials, .mectrl_theme_azure_hcdark .mectrl_profilepic_initials, .mectrl_theme_dark .mectrl_profilepic_initials, .mectrl_theme_gray .mectrl_profilepic_initials, .mectrl_theme_off_black .mectrl_profilepic_initials { border: 1px solid #fff; color: #fff } .mectrl_profilepic_button { position: relative } .mectrl_profilepic_button:hover::before { z-index: 1; content: ""; position: absolute; display: block; width: 100%; height: 100%; border-radius: 50%; overflow: hidden; background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' fill='%23fff' stroke='%23fff'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E"); background-size: 32px 32px; background-position: center center; background-repeat: no-repeat } @media screen and (-ms-high-contrast:black-on-white) { .mectrl_profilepic_button:hover::before { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' stroke='%23000'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E") } } @media screen and (-ms-high-contrast:white-on-black) { .mectrl_profilepic_button:hover::before { background-image: url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 300 300' fill='%230ff' stroke='%230ff'%3E%3Ccircle cx='72.8' cy='106.3' r='7' stroke='none'/%3E%3Cg class='mectrl_stroke' fill='none'%3E%3Ccircle cx='150' cy='155' r='49' stroke-width='15'/%3E%3Cpath d='M45 79v153h210V79h-55l-15-15h-70l-15 15z' stroke-width='14'/%3E%3C/g%3E%3C/svg%3E") } } .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(0, 0, 0, .5) } @media screen and (-ms-high-contrast:black-on-white) { .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(255, 255, 255, .5) } } @media screen and (-ms-high-contrast:white-on-black) { .mectrl_profilepic_button:focus::before, .mectrl_profilepic_button:hover::before { background-color: rgba(255, 255, 255, .5) } } .mectrl_theme_azure_hclight .mectrl_profilepic_button { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px } .mectrl_theme_azure_hclight .mectrl_profilepic_button:focus::before, .mectrl_theme_azure_hclight .mectrl_profilepic_button:hover::before { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px; -ms-high-contrast-adjust: none; color: #fff !important; border-color: #fff !important; outline-color: #fff !important; fill: #fff !important; background-color: purple } .mectrl_theme_azure_hcdark .mectrl_profilepic_button { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px } .mectrl_theme_azure_hcdark .mectrl_profilepic_button:focus::before, .mectrl_theme_azure_hcdark .mectrl_profilepic_button:hover::before { -webkit-box-shadow: inset 0 0 0 1px; box-shadow: inset 0 0 0 1px; -ms-high-contrast-adjust: none; color: #000 !important; border-color: #000 !important; outline-color: #000 !important; fill: #000 !important; background-color: #0ff } .mectrl_topHeader { display: -webkit-box; display: -ms-flexbox; display: flex; -webkit-box-align: center; -ms-flex-align: center; align-items: center; cursor: pointer; font-size: 13px; width: 100%; height: 48px } .mectrl_topHeader .mectrl_profilepic { width: 32px; height: 32px; margin: 8px } .mectrl_topHeader .mectrl_header_text { max-width: 160px; line-height: 48px; vertical-align: top; font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; font-size: 13px; padding-left: 12px; padding-right: 4px } .mectrl_topHeader .mectrl_header_text.noIcon { padding-right: 12px } .mectrl_topHeader { color: #333 } .c-uhfh>.theme-dark .c-me .mectrl_topHeader, .mectrl_theme_dark .mectrl_topHeader { color: #fff } .c-uhfh>.theme-dark .c-me .mectrl_header_text, .mectrl_theme_dark .mectrl_header_text { color: #fff } .mectrl_theme_dark.mectrl_theme_light_header .mectrl_topHeader { color: #333 } .mectrl_theme_azure_hclight .mectrl_topHeader { color: #000 } .mectrl_theme_azure_hcdark .mectrl_topHeader { color: #fff } .mectrl_theme_gray .mectrl_topHeader { color: #fff } .mectrl_theme_off_black .mectrl_topHeader { color: #fff } .mectrl_screen_reader_text { display: inline-block; position: absolute; width: 1px; height: 1px; overflow: hidden; color: #000 } .c-uhfh>.theme-dark .c-me .mectrl_screen_reader_text, .mectrl_theme_azure_hcdark .mectrl_screen_reader_text, .mectrl_theme_dark .mectrl_screen_reader_text, .mectrl_theme_dark_header .mectrl_screen_reader_text, .mectrl_theme_gray .mectrl_screen_reader_text, .mectrl_theme_off_black .mectrl_screen_reader_text { color: #fff } span[id^=mectrl_tooltip].mectrl_tooltip { display: block; visibility: hidden; position: fixed; z-index: 1300000; max-width: 260px; padding: 4px; font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; font-size: 12px; line-height: normal; text-align: center; word-break: break-all; overflow-wrap: break-word; border: 1px solid #ccc; color: #333; background-color: #fff; -webkit-box-shadow: 2px 2px 2px #777; box-shadow: 2px 2px 2px #777; pointer-events: none } .mectrl_truncate, a.mectrl_truncate, button.mectrl_truncate { overflow: hidden; text-overflow: ellipsis; white-space: nowrap } .mectrl_root, .mectrl_root div { font-family: "Segoe UI", "Segoe UI Web Regular", "Segoe UI Symbol", "Helvetica Neue", "BBAlpha Sans", "S60 Sans", Arial, sans-serif; line-height: normal } .mectrl_root *, .mectrl_root div * { -webkit-box-sizing: border-box; box-sizing: border-box } a.mectrl_trigger { display: inline-block } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close{ background-color: #004377; color: #fff } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:hover, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:hover, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:hover{ background-color: #005ba1 } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:focus, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:focus, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:focus{ background-color: #005ba1; border: 1px dashed #fff; -webkit-box-sizing: border-box; box-sizing: border-box } .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner:active, .c-uhfh>.theme-dark .c-me .mectrl_authApp_banner_parent:active, .c-uhfh>.theme-dark .c-me .mectrl_authApp_close:active { background-color: #006cbe } .mectrl_theme_azure_hclight .mectrl_authApp_banner, .mectrl_theme_azure_hclight .mectrl_authApp_close { background-color: #e5e5e5; border: 1px solid #fff; -webkit-box-sizing: border-box; box-sizing: border-box; color: #000 } .mectrl_theme_azure_hclight .mectrl_authApp_banner:active, .mectrl_theme_azure_hclight .mectrl_authApp_banner:focus, .mectrl_theme_azure_hclight .mectrl_authApp_banner:hover, .mectrl_theme_azure_hclight .mectrl_authApp_close:active, .mectrl_theme_azure_hclight .mectrl_authApp_close:focus, .mectrl_theme_azure_hclight .mectrl_authApp_close:hover { background-color: #751a7c; color: #fff } .mectrl_theme_azure_hcdark .mectrl_authApp_banner, .mectrl_theme_azure_hcdark .mectrl_authApp_close { background-color: #1a1a1a; border: 1px solid #000; -webkit-box-sizing: border-box; box-sizing: border-box; color: #fff } .mectrl_theme_azure_hcdark .mectrl_authApp_banner:active, .mectrl_theme_azure_hcdark .mectrl_authApp_banner:focus, .mectrl_theme_azure_hcdark .mectrl_authApp_banner:hover, .mectrl_theme_azure_hcdark .mectrl_authApp_close:active, .mectrl_theme_azure_hcdark .mectrl_authApp_close:focus, .mectrl_theme_azure_hcdark .mectrl_authApp_close:hover { background-color: #73fbfd; color: #000 } @media screen and (max-width: 1023px) { .mectrl_header_text { display:none; } } </style> <script> (function(webapi, $){ function safeAjax(ajaxOptions) { var deferredAjax = $.Deferred(); 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