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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#Download_software" rel="internal">Download software</a></li><li><a href="#Stay_informed" rel="internal">Stay informed</a></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search Connexion"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Metadata_Services/Connexion"></div></div> <div class="mt-page-summary"><div class="mt-page-overview">Find support materials about Connexion client.</div></div> <p>Connexion client is a Windows® desktop application.</p> <div mt-section-origin="Metadata_Services/Connexion" class="mt-section" id="section_1"><span id="Download_software"></span><h4 class="editable">Download software</h4> <p>Go to the <a title="Connexion" href="https://www.oclc.org/support/software-reports/cataloging-software-downloads.en.html#par_customjavascript_250" target="_blank" rel="external noopener nofollow" class="link-https">Cataloging Software Downloads</a> page to download any of the following software:</p> <ul> <li>Connexion client</li> <li>Cataloging Label Program</li> <li>Auto-fix Connexion client software</li> <li>OCLC permissions software</li> <li>RLIN21 keyboard software</li> </ul> </div><div mt-section-origin="Metadata_Services/Connexion" class="mt-section" id="section_2"><span id="Stay_informed"></span><h4 class="editable">Stay informed</h4> <p>Keep up with important Connexion information, including new content and other changes to the service. <a title="Connexion" href="https://www.oclc.org/content/forms/worldwide/en/internet-subscription.html" target="_blank" rel="external noopener nofollow" class="link-https">Subscribe</a> to the OCLC-Cat mailing lists.</p> <p>For system operating hours and alerts (if any), see <a title="Connexion" href="https://www.oclc.org/support/systemalerts.en.html" target="_blank" rel="external noopener nofollow" class="link-https">System Alerts</a>.</p> <div class="mt-category-container mt-subpage-listings-container noindex"><ul class="mt-sortable-listings-container " id="mt-sortable" data-user-can-edit="false" data-page-id="4766"><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="16371"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_version_263" rel="internal"><span class="mt-icon-article-topic-guide"></span>Connexion client version 2.63</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_version_263" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find documentation for the Windows-based Connexion client version 2.63 and client macrobook.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Connexion client macros" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_version_263/Connexion_client_macros" rel="internal"><span class="mt-icon-article-topic"></span>Connexion client macros</a></li><li class="mt-show-more-listing"><a title="Connexion client version 2.63 documentation" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_version_263/Connexion_client_version_263_documentation" rel="internal"><span class="mt-icon-article-topic"></span>Connexion client version 2.63 documentation</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="32684"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client" rel="internal"><span class="mt-icon-article-topic-category"></span>Connexion client</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find documentation for the Windows-based Connexion client version 3.X and client macrobook.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Connexion client basics" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/Connexion_client_basics" rel="internal"><span class="mt-icon-article-topic-category"></span>Connexion client basics</a></li><li class="mt-show-more-listing"><a title="Cataloging" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/Cataloging" rel="internal"><span class="mt-icon-article-topic-category"></span>Cataloging</a></li><li class="mt-show-more-listing"><a title="Authorities" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/Authorities" rel="internal"><span class="mt-icon-article-topic-category"></span>Authorities</a></li><li class="mt-show-more-listing"><a title="Batch processing" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/Batch_processing" rel="internal"><span class="mt-icon-article-topic-guide"></span>Batch processing</a></li><li class="mt-show-more-listing"><a title="International cataloging" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/International_cataloging" rel="internal"><span class="mt-icon-article-topic-category"></span>International cataloging</a></li><li class="mt-show-more-listing"><a title="Reference" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client/Reference" rel="internal"><span class="mt-icon-article-topic-guide"></span>Reference</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="16374"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Related_documentation" rel="internal"><span class="mt-icon-article-topic-guide"></span>Related documentation</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Related_documentation" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find documentation for the Connexion client.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="16375"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_known_issues" rel="internal"><span class="mt-icon-article-topic-guide"></span>Connexion known issues</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_known_issues" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find known issues for the Connexion client.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Connexion client known issues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_known_issues/Connexion_client_known_issues" rel="internal"><span class="mt-icon-article-topic"></span>Connexion client known issues</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="14850"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_training" rel="internal"><span class="mt-icon-article-topic-guide"></span>Connexion client training</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Connexion_client_training" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find training on Connexion client here.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="9906"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting" rel="internal"><span class="mt-icon-article-topic-guide"></span>Troubleshooting</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="049 invalid code validation error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/049_invalid_code_validation_error" rel="internal"><span class="mt-icon-article-reference"></span>049 invalid code validation error</a></li><li class="mt-show-more-listing"><a title="100 or 700 field generates 'Field not controllable' error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/100_or_700_field_generates_Field_not_controllable_error" rel="internal"><span class="mt-icon-article-reference"></span>100 or 700 field generates 'Field not controllable' error</a></li><li class="mt-show-more-listing"><a title="6xx invalid code validation error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/6xx_invalid_code_validation_error" rel="internal"><span class="mt-icon-article-reference"></span>6xx invalid code validation error</a></li><li class="mt-show-more-listing"><a title="Access to the path is denied error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Access_to_the_path_is_denied_error" rel="internal"><span class="mt-icon-article-reference"></span>Access to the path is denied error</a></li><li class="mt-show-more-listing"><a title="Addressing issues with subfield delimiter symbol entry in Connexion using Ctrl-D" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Addressing_issues_with_subfield_delimiter_symbol_entry_in_Connexion_using_Ctrl_D" rel="internal"><span class="mt-icon-article-reference"></span>Addressing issues with subfield delimiter symbol entry in Connexion using Ctrl-D</a></li><li class="mt-show-more-listing"><a title="Add, remove, or change the position of buttons on the Connexion client toolbar" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Add_remove_or_change_the_position_of_buttons_on_the_Connexion_client_toolbar" rel="internal"><span class="mt-icon-article-reference"></span>Add, remove, or change the position of buttons on the Connexion client toolbar</a></li><li class="mt-show-more-listing"><a title="Arithmetic operation resulted in an overflow error when printing" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Arithmetic_operation_resulted_in_an_overflow_error_when_printing" rel="internal"><span class="mt-icon-article-reference"></span>Arithmetic operation resulted in an overflow error when printing</a></li><li class="mt-show-more-listing"><a title="A record will not export from Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/A_record_will_not_export_from_Connexion." rel="internal"><span class="mt-icon-article-reference"></span>A record will not export from Connexion</a></li><li class="mt-show-more-listing"><a title="Bad character error in Connexion when validating" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Bad_character_error_in_Connexion_when_validating" rel="internal"><span class="mt-icon-article-reference"></span>Bad character error in Connexion when validating</a></li><li class="mt-show-more-listing"><a title="Batch Holdings by OCLC Number Import button does nothing when clicked" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Batch_Holdings_by_OCLC_Number_Import_button_does_nothing_when_clicked" rel="internal"><span class="mt-icon-article-reference"></span>Batch Holdings by OCLC Number Import button does nothing when clicked</a></li><li class="mt-show-more-listing"><a title="Black boxes appearing in MARC record after using a transliteration macro in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Black_boxes_appearing_in_MARC_record_after_using_a_transliteration_macro_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Black boxes appearing in MARC record after using a transliteration macro in Connexion client</a></li><li class="mt-show-more-listing"><a title="Cannot connect to remote server error in Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Cannot_connect_to_remote_server_error_in_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Cannot connect to remote server error in Connexion</a></li><li class="mt-show-more-listing"><a title="Transaction failed error when searching the authority file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Cannot_find_record_when_search_the_authority_file" rel="internal"><span class="mt-icon-article-reference"></span>Transaction failed error when searching the authority file</a></li><li class="mt-show-more-listing"><a title="Cannot save records to local save file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Cannot_save_records_to_local_save_file" rel="internal"><span class="mt-icon-article-howto"></span>Cannot save records to local save file</a></li><li class="mt-show-more-listing"><a title="Can Connexion client be deployed by an MDM?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_Connexion_client_be_deployed_by_an_MDM" rel="internal"><span class="mt-icon-article-howto"></span>Can Connexion client be deployed by an MDM?</a></li><li class="mt-show-more-listing"><a title="Can I add my library's holding codes to my printed labels?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_I_add_my_librarys_holding_codes_to_my_printed_labels" rel="internal"><span class="mt-icon-article-howto"></span>Can I add my library's holding codes to my printed labels?</a></li><li class="mt-show-more-listing"><a title="Can I still use Connexion client after Connexion browser is discontinued in April 2024?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_I_still_use_Connexion_client_after_Connexion_browser_is_discontinued_in_April_2024" rel="internal"><span class="mt-icon-article-howto"></span>Can I still use Connexion client after Connexion browser is discontinued in April 2024?</a></li><li class="mt-show-more-listing"><a title="Can OCLC help me change my catalog's import profile?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_OCLC_help_me_change_my_catalogs_import_profile" rel="internal"><span class="mt-icon-article-reference"></span>Can OCLC help me change my catalog's import profile?</a></li><li class="mt-show-more-listing"><a title="Can OCLC make changes to the level of detail available in the Host Messages box that comes up during exports?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_OCLC_make_changes_to_the_level_of_detail_available_in_the_Host_Messages_box_that_comes_up_during_exports" rel="internal"><span class="mt-icon-article-reference"></span>Can OCLC make changes to the level of detail available in the Host Messages box that comes up during exports?</a></li><li class="mt-show-more-listing"><a title="Can the original RDA Tool Kit be accessed after new version is installed in Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Can_the_original_RDA_Tool_Kit_be_accessed_after_new_version_is_installed_in_Connexion_client%3F" rel="internal"><span class="mt-icon-article-reference"></span>Can the original RDA Tool Kit be accessed after new version is installed in Connexion client?</a></li><li class="mt-show-more-listing"><a title="Changes to MARC records not saved to WorldCat after clicking Produce and Update holdings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Changes_to_MARC_records_not_saved_to_WorldCat_after_clicking_Produce_and_Update_holdings" rel="internal"><span class="mt-icon-article-reference"></span>Changes to MARC records not saved to WorldCat after clicking Produce and Update holdings</a></li><li class="mt-show-more-listing"><a title="Characters are garbled when trying to import record through the Z39.50 Connection into Connexion Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Characters_are_garbled_when_trying_to_import_record_through_the_Z39.50_Connection_into_Connexion_Client." rel="internal"><span class="mt-icon-article-reference"></span>Characters are garbled when trying to import record through the Z39.50 Connection into Connexion Client</a></li><li class="mt-show-more-listing"><a title="Clicking an authority link in a bib record brings up the wrong authority record" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Clicking_an_authority_link_in_a_record_brings_up_the_wrong_Authority_record" rel="internal"><span class="mt-icon-article-reference"></span>Clicking an authority link in a bib record brings up the wrong authority record</a></li><li class="mt-show-more-listing"><a title="Client setup has failed error code 1603 error in Connexion client 3.0 install" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Client_setup_has_failed_error_code_1603_error_in_Connexion_client_3.0_install" rel="internal"><span class="mt-icon-article-reference"></span>Client setup has failed error code 1603 error in Connexion client 3.0 install</a></li><li class="mt-show-more-listing"><a title="Is there a comparison chart of cataloging applications?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/comparison-chart" rel="internal"><span class="mt-icon-article-reference"></span>Is there a comparison chart of cataloging applications?</a></li><li class="mt-show-more-listing"><a title="Connexion client 3.0 discontinued January 31, 2023" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_3.0_discontinued_January_31_2023" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client 3.0 discontinued January 31, 2023</a></li><li class="mt-show-more-listing"><a title="Connexion client closes after an OCLC Gateway export" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_closes_after_an_OCLC_Gateway_export" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client closes after an OCLC Gateway export</a></li><li class="mt-show-more-listing"><a title="Connexion client crashes without error when attempting to search" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_crashes_without_error_when_attempting_to_search" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client crashes without error when attempting to search</a></li><li class="mt-show-more-listing"><a title="Connexion client does not run when I click on it, and gives an error message saying MSI is missing or Parameter is Incorrect" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_Client_does_not_run_when_I_click_on_it_and_gives_an_error_message_saying_MSI" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client does not run when I click on it, and gives an error message saying MSI is missing or Parameter is Incorrect</a></li><li class="mt-show-more-listing"><a title="Connexion client export file not writing to Program Files location" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_export_file_not_writing_to_Program_Files_location" rel="internal"><span class="mt-icon-article-howto"></span>Connexion client export file not writing to Program Files location</a></li><li class="mt-show-more-listing"><a title="Connexion client record prints in extremely small font" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_record_prints_in_extremely_small_font" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client record prints in extremely small font</a></li><li class="mt-show-more-listing"><a title="Connexion client restored itself to factory settings, which file can be used to restore my original settings?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_restored_itself_to_factory_settings_which_file_can_be_used_to_restore_my_original_settings" rel="internal"><span class="mt-icon-article-howto"></span>Connexion client restored itself to factory settings, which file can be used to restore my original settings?</a></li><li class="mt-show-more-listing"><a title="Connexion client result lists are showing odd characters rather than the expected language" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_result_lists_are_showing_odd_characters_rather_than_the_expected_language" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client result lists are showing odd characters rather than the expected language</a></li><li class="mt-show-more-listing"><a title="Connexion client Search WorldCat settings disappear when I close and re-open the client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_Search_WorldCat_settings_disappear_when_I_close_and_re-open_the_client" rel="internal"><span class="mt-icon-article-howto"></span>Connexion client Search WorldCat settings disappear when I close and re-open the client</a></li><li class="mt-show-more-listing"><a title="Connexion Client slow response and typing issues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_Client_Slow_response_and_typing_issues" rel="internal"><span class="mt-icon-article-reference"></span>Connexion Client slow response and typing issues</a></li><li class="mt-show-more-listing"><a title="Connexion Client stops responding when doing Gateway export to ILS" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_Client_stops_responding_when_doing_Gateway_export_to_ILS" rel="internal"><span class="mt-icon-article-reference"></span>Connexion Client stops responding when doing Gateway export to ILS</a></li><li class="mt-show-more-listing"><a title="Connexion client won't open" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_client_will_not_open" rel="internal"><span class="mt-icon-article-reference"></span>Connexion client won't open</a></li><li class="mt-show-more-listing"><a title="Connexion error: Import failed. Reason: Failed to convert MARC record to MARC XML" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_error%3A_Import_failed._Reason%3A_Failed_to_convert_MARC_record_to_MARC_XML" rel="internal"><span class="mt-icon-article-reference"></span>Connexion error: Import failed. Reason: Failed to convert MARC record to MARC XML</a></li><li class="mt-show-more-listing"><a title="Connexion Javascript error when controlling heading: "An error has occurred in the script on this page"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_Javascript_error_when_controlling_heading_An_error_has_occurred_in_the_script_on_this_page" rel="internal"><span class="mt-icon-article-reference"></span>Connexion Javascript error when controlling heading: "An error has occurred in the script on this page"</a></li><li class="mt-show-more-listing"><a title="Connexion record window locked in minimized position" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Connexion_record_window_locked_in_minimized_position" rel="internal"><span class="mt-icon-article-reference"></span>Connexion record window locked in minimized position</a></li><li class="mt-show-more-listing"><a title="Diacritics picker is empty, shows blank boxes or incorrect characters in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Diacritics_picker_is_empty%2C_shows_blank_boxes_or_incorrect_characters_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>Diacritics picker is empty, shows blank boxes or incorrect characters in Connexion client</a></li><li class="mt-show-more-listing"><a title="Distributed authority record not found in the LC authority file error message appears when searching authority records" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Distributed_authority_record_not_found_in_the_LC_authority_file_error_message_appears_when_searching_authority_records" rel="internal"><span class="mt-icon-article-reference"></span>Distributed authority record not found in the LC authority file error message appears when searching authority records</a></li><li class="mt-show-more-listing"><a title="Does Connexion support https connections?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Does_Connexion_support_https_connections" rel="internal"><span class="mt-icon-article-reference"></span>Does Connexion support https connections?</a></li><li class="mt-show-more-listing"><a title="Downloaded macros not showing" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/downloaded_macros_not_showing" rel="internal"><span class="mt-icon-article-reference"></span>Downloaded macros not showing</a></li><li class="mt-show-more-listing"><a title="ECCN or CCATS for OCLC Label Program" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/ECCN_or_CCATS_for_OCLC_Label_Program" rel="internal"><span class="mt-icon-article-howto"></span>ECCN or CCATS for OCLC Label Program</a></li><li class="mt-show-more-listing"><a title="Either nothing appears to happen or get Cannot start process because a file name has not been provided" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Either_nothing_appears_to_happen_or_get_Cannot_start_process_because_a_file_name_has_not_been_provided" rel="internal"><span class="mt-icon-article-reference"></span>Either nothing appears to happen or get Cannot start process because a file name has not been provided</a></li><li class="mt-show-more-listing"><a title="Empty boxes appearing instead of correct symbol when using diacritics or special characters tool in Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Empty_boxes_appearing_instead_of_correct_symbol_when_using_diacritics_or_special_characters_tool_in_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Empty boxes appearing instead of correct symbol when using diacritics or special characters tool in Connexion</a></li><li class="mt-show-more-listing"><a title="Error during export from remote workplace Unable to open the TCP/IP connection, the connection has timed out" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Error_during_export_from_remote_workplace_Unable_to_open_the_TCPIP_connection_the_connection_has_timed_out" rel="internal"><span class="mt-icon-article-reference"></span>Error during export from remote workplace Unable to open the TCP/IP connection, the connection has timed out</a></li><li class="mt-show-more-listing"><a title="Macro feature is unavailable. Macro component service is not running or not available" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Error_Macro_feature_not_available_Macro_component_service_is_not_running_or_not_available" rel="internal"><span class="mt-icon-article-reference"></span>Macro feature is unavailable. Macro component service is not running or not available</a></li><li class="mt-show-more-listing"><a title="Error saving record to local file when running batch export in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Error_saving_record_to_local_file_when_running_batch_export_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Error saving record to local file when running batch export in Connexion client</a></li><li class="mt-show-more-listing"><a title="Error: The TCP/IP connection has been closed by the remote host" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Error_The_TCP_IP_connection_has_been_closed_by_the_remote_host" rel="internal"><span class="mt-icon-article-reference"></span>Error: The TCP/IP connection has been closed by the remote host</a></li><li class="mt-show-more-listing"><a title="Export error: Import failed. Reason: Logon failed-the Logon ID and/or password is/are not valid" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Export_error_Import_failed_Reason_Logon_failed-the_Logon_ID_password_is_are_not_valid" rel="internal"><span class="mt-icon-article-reference"></span>Export error: Import failed. Reason: Logon failed-the Logon ID and/or password is/are not valid</a></li><li class="mt-show-more-listing"><a title="Export Error Message: Invalid MARC Listener Bibliographic policy settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Export_Error_Message%3A_Invalid_MARC_Listener_Bibliographic_policy_settings" rel="internal"><span class="mt-icon-article-reference"></span>Export Error Message: Invalid MARC Listener Bibliographic policy settings</a></li><li class="mt-show-more-listing"><a title="Export to file causes Connexion client to crash" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Export_to_file_causes_Connexion_client_to_crash" rel="internal"><span class="mt-icon-article-reference"></span>Export to file causes Connexion client to crash</a></li><li class="mt-show-more-listing"><a title="External component has thrown an 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class="mt-icon-article-reference"></span>How to prevent SP1 spine labels from moving left across a sheet</a></li><li class="mt-show-more-listing"><a title="How to prevent spine (SP1) labels from creeping up the page when printed" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_prevent_spine_(SP1)_labels_from_creeping_up_the_page_when_printed" rel="internal"><span class="mt-icon-article-reference"></span>How to prevent spine (SP1) labels from creeping up the page when printed</a></li><li class="mt-show-more-listing"><a title="How to remove file type associations in Windows 10" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_remove_file_type_associations_in_Windows_10" rel="internal"><span class="mt-icon-article-reference"></span>How to remove file type associations in Windows 10</a></li><li class="mt-show-more-listing"><a title="How to retain searches in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_retain_searches_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>How to retain searches in Connexion client</a></li><li class="mt-show-more-listing"><a title="How to run Connexion client on a Mac" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_run_Connexion_client_on_a_Mac" rel="internal"><span class="mt-icon-article-reference"></span>How to run Connexion client on a Mac</a></li><li class="mt-show-more-listing"><a title="How to search by subject heading (su:)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_search_by_subject_heading_su_subject_of_choice" rel="internal"><span class="mt-icon-article-reference"></span>How to search by subject heading (su:)</a></li><li class="mt-show-more-listing"><a title="How to unlock OCLC WorldCat Authority or Bibliographic records" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_unlock_OCLC_WorldCat_Authority_or_Bibliographic_records" rel="internal"><span class="mt-icon-article-reference"></span>How to unlock OCLC WorldCat Authority or Bibliographic records</a></li><li class="mt-show-more-listing"><a title="How to update your local save file path" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/How_to_update_your_local_save_file_path" rel="internal"><span class="mt-icon-article-reference"></span>How to update your local save file path</a></li><li class="mt-show-more-listing"><a title="I'm seeing an error when opening an authority record in my online save file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I'm_seeing_an_error_when_opening_an_authority_record_in_my_online_save_file" rel="internal"><span class="mt-icon-article-reference"></span>I'm seeing an error when opening an authority record in my online save file</a></li><li class="mt-show-more-listing"><a title="I've forgotten my cataloging authorization number and password" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I've_forgotten_my_cataloging_authorization_number_and_password" rel="internal"><span class="mt-icon-article-howto"></span>I've forgotten my cataloging authorization number and password</a></li><li class="mt-show-more-listing"><a title="If a macro is not working or Connexion client freezes when using a macro" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/If_a_macro_is_not_working_or_Connexion_flient_freezes_when_using_a_macro" rel="internal"><span class="mt-icon-article-reference"></span>If a macro is not working or Connexion client freezes when using a macro</a></li><li class="mt-show-more-listing"><a title="Illegal character entity error when validating in Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Illegal_character_entity_error_when_validating_in_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Illegal character entity error when validating in Connexion</a></li><li class="mt-show-more-listing"><a title="Instructions for sharing Connexion client authorization and toolbar (options.xml) settings among computers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Instructions_for_sharing_Connexion_client_authorization_and_toolbar_(options.xml)_settings_among_computers" rel="internal"><span class="mt-icon-article-reference"></span>Instructions for sharing Connexion client authorization and toolbar (options.xml) settings among computers</a></li><li class="mt-show-more-listing"><a title="Invalid username and password error when trying to perform batch process in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Invalid_username_and_password_error_when_trying_to_perform_batch_process_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Invalid username and password error when trying to perform batch process in Connexion client</a></li><li class="mt-show-more-listing"><a title="Issues with Special Characters in Some Records Retrieved from Z39.50 source" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Issues_with_Special_Characters_in_Some_Records_Retrieved_from_Z39.50_source" rel="internal"><span class="mt-icon-article-reference"></span>Issues with Special Characters in Some Records Retrieved from Z39.50 source</a></li><li class="mt-show-more-listing"><a title="Is an IP address needed or configured to access Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_an_IP_address_needed_or_configured_to_access_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Is an IP address needed or configured to access Connexion client?</a></li><li class="mt-show-more-listing"><a title="Is it possible to add additional subject heading vocabularies or authority files in Connexion?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_it_possible_to_add_additional_subject_heading_vocabularies_or_authority_files_in_Connexion" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to add additional subject heading vocabularies or authority files in Connexion?</a></li><li class="mt-show-more-listing"><a title="Is it possible to open multiple instances of the application at once in Connexion 3.x?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_it_possible_to_open_multiple_instances_of_the_application_at_once_in_Connexion_3.x" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to open multiple instances of the application at once in Connexion 3.x?</a></li><li class="mt-show-more-listing"><a title="Is it possible to search by only the first subject tag in the MARC record?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_it_possible_to_search_by_only_the_first_subject_tag_in_the_MARC_record" rel="internal"><span class="mt-icon-article-reference"></span>Is it possible to search by only the first subject tag in the MARC record?</a></li><li class="mt-show-more-listing"><a title="Is there a Connexion client batch export limit?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_Connexion_client_batch_export_limit" rel="internal"><span class="mt-icon-article-howto"></span>Is there a Connexion client batch export limit?</a></li><li class="mt-show-more-listing"><a title="Is there a cost to add a new cataloging authorization?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_cost_to_add_a_new_cataloging_authorization" rel="internal"><span class="mt-icon-article-howto"></span>Is there a cost to add a new cataloging authorization?</a></li><li class="mt-show-more-listing"><a title="Is there a limit for the batch search length?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_limit_for_the_batch_search_length%3F" rel="internal"><span class="mt-icon-article-howto"></span>Is there a limit for the batch search length?</a></li><li class="mt-show-more-listing"><a title="Is there a limit to how many machines onto which we can install Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_limit_to_the_number_of_Connexion_clients_I_can_install" rel="internal"><span class="mt-icon-article-howto"></span>Is there a limit to how many machines onto which we can install Connexion client?</a></li><li class="mt-show-more-listing"><a title="Is there a limit to the number of people I can have logged on to Connexion at one time?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_limit_to_the_number_of_people_I_can_have_logged_on_to_Connexion_at_one_time" rel="internal"><span class="mt-icon-article-howto"></span>Is there a limit to the number of people I can have logged on to Connexion at one time?</a></li><li class="mt-show-more-listing"><a title="Is there a way to pull up only what we have listed in Connexion so that I can update WorldCat holdings?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_there_a_way_to_pull_up_only_what_we_have_listed_in_Connexion_so_that_I_can_update_WorldCat_holdings" rel="internal"><span class="mt-icon-article-howto"></span>Is there a way to pull up only what we have listed in Connexion so that I can update WorldCat holdings?</a></li><li class="mt-show-more-listing"><a title="Is the Connexion Client IPv6 compatible?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_the_Connexion_Client_IPv6_compatible%3F" rel="internal"><span class="mt-icon-article-howto"></span>Is the Connexion Client IPv6 compatible?</a></li><li class="mt-show-more-listing"><a title="I accidentally created a bibliographic record in Connexion; how do I delete it?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_accidentally_created_a_record_in_Connexion_how_do_I_delete_it" rel="internal"><span class="mt-icon-article-howto"></span>I accidentally created a bibliographic record in Connexion; how do I delete it?</a></li><li class="mt-show-more-listing"><a title="I added a record to WorldCat, but when I exported it today it looks very different. What happened?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_added_a_record_to_WorldCat_the_other_day_but_when_I_exported_it_today_it_looks_very_different_What_happened" rel="internal"><span class="mt-icon-article-reference"></span>I added a record to WorldCat, but when I exported it today it looks very different. What happened?</a></li><li class="mt-show-more-listing"><a title="I am certain that records are missing from my search result in Connexion." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_certain_that_records_are_missing_from_my_search_result_in_Connexion" rel="internal"><span class="mt-icon-article-howto"></span>I am certain that records are missing from my search result in Connexion.</a></li><li class="mt-show-more-listing"><a title="I am getting "Unhandled Exception has occurred in your application" error after installing Connexion client 3.x." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_%22Unhandled_Exception_has_occurred_in_your_application%22_error_after_installing_Connexion_client_3.x." rel="internal"><span class="mt-icon-article-reference"></span>I am getting "Unhandled Exception has occurred in your application" error after installing Connexion client 3.x.</a></li><li class="mt-show-more-listing"><a title="I am getting an error message: "Update Holdings failed"." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_an_error_message_Update_Holdings_failed" rel="internal"><span class="mt-icon-article-howto"></span>I am getting an error message: "Update Holdings failed".</a></li><li class="mt-show-more-listing"><a title="I am getting an error when working with a record in my local save file." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_an_error_when_working_with_a_record_in_my_local_save_file" rel="internal"><span class="mt-icon-article-reference"></span>I am getting an error when working with a record in my local save file.</a></li><li class="mt-show-more-listing"><a title="I am getting the error "Unable to open file in exclusive mode"." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_the_error_Unable_to_open_file_in_exclusive_mode" rel="internal"><span class="mt-icon-article-howto"></span>I am getting the error "Unable to open file in exclusive mode".</a></li><li class="mt-show-more-listing"><a title="I am getting the message: "An error has occurred with your search, please retry"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_the_message_An_error_has_occurred_with_your_search%2C_please_retry" rel="internal"><span class="mt-icon-article-howto"></span>I am getting the message: "An error has occurred with your search, please retry"</a></li><li class="mt-show-more-listing"><a title="I am getting unexpected duplicate labels when I print from Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_getting_unexpected_duplicate_labels_when_I_print_from_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>I am getting unexpected duplicate labels when I print from Connexion client</a></li><li class="mt-show-more-listing"><a title="I am not able to see the file path for our shared file in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_not_able_to_see_the_file_path_for_our_shared_file_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>I am not able to see the file path for our shared file in Connexion client</a></li><li class="mt-show-more-listing"><a title="I am receiving an error that states: "Your chosen default location was not found." Please choose another." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_receiving_an_error_that_states_Your_chosen_default_location_was_not_found_Please_choose_another" rel="internal"><span class="mt-icon-article-reference"></span>I am receiving an error that states: "Your chosen default location was not found." Please choose another.</a></li><li class="mt-show-more-listing"><a title="I am trying to add constant data to my imported records, but the fixed fields do not populate." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_trying_to_add_constant_data_to_my_imported_records_but_the_fixed_fields_do_not_populate" rel="internal"><span class="mt-icon-article-reference"></span>I am trying to add constant data to my imported records, but the fixed fields do not populate.</a></li><li class="mt-show-more-listing"><a title="I am trying to launch WebDewey from Connexion client, but I receive the error "Name and password not valid."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_trying_to_launch_WebDewey_from_Connexion_client%2C_but_I_receive_the_error_%22Name_and_password_not_valid.%22" rel="internal"><span class="mt-icon-article-reference"></span>I am trying to launch WebDewey from Connexion client, but I receive the error "Name and password not valid."</a></li><li class="mt-show-more-listing"><a title="I am unable to access the OCLC-Cat listserv" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_am_unable_to_access_the_OCLC-Cat_listserv" rel="internal"><span class="mt-icon-article-howto"></span>I am unable to access the OCLC-Cat listserv</a></li><li class="mt-show-more-listing"><a title="I can't find a record in Connexion with any search except for OCLC number" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_cannot_find_record_in_Connexion_with_any_search_except_for_OCLC_number" rel="internal"><span class="mt-icon-article-reference"></span>I can't find a record in Connexion with any search except for OCLC number</a></li><li class="mt-show-more-listing"><a title="I Cannot maximize Connexion client from a minimized position in the task bar" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_Cannot_maximize_Connexion_client_from_a_minimized_position_in_the_task_bar" rel="internal"><span class="mt-icon-article-reference"></span>I Cannot maximize Connexion client from a minimized position in the task bar</a></li><li class="mt-show-more-listing"><a title="I can't print records in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_cannot_print_records_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>I can't print records in Connexion client</a></li><li class="mt-show-more-listing"><a title="I get the message "Error-couldn't create label file"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_get_the_message_%22Error-couldn't_create_label_file%22" rel="internal"><span class="mt-icon-article-howto"></span>I get the message "Error-couldn't create label file"</a></li><li class="mt-show-more-listing"><a title="I have forgotten my authorization for Connexion." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_have_forgotten_my_authorization_for_Connexion" rel="internal"><span class="mt-icon-article-howto"></span>I have forgotten my authorization for Connexion.</a></li><li class="mt-show-more-listing"><a title="I have just installed Connexion client, but I get the error: "The 'Microsoft.ACE.OLEDB.12.0 provider' is not registered on the local machine."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_have_just_installed_Connexion_client_but_I_get_the_error_The_MicrosoftACEOLEDB120_provider_is_not_registered_on_the_local_machine" rel="internal"><span class="mt-icon-article-howto"></span>I have just installed Connexion client, but I get the error: "The 'Microsoft.ACE.OLEDB.12.0 provider' is not registered on the local machine."</a></li><li class="mt-show-more-listing"><a title="I have records ( holdings ) in my Local save file that won't delete using Batch." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_have_records_holdings_in_my_local_save_file_that_wont_delete_using_Batch" rel="internal"><span class="mt-icon-article-reference"></span>I have records ( holdings ) in my Local save file that won't delete using Batch.</a></li><li class="mt-show-more-listing"><a title="I participate in the OCLC Member Merge project. Why can't I bring up the LinkBib Dialog box?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_participate_in_the_OCLC_Member_Merge_project_Why_cant_I_bring_up_the_LinkBib_Dialog_box" rel="internal"><span class="mt-icon-article-howto"></span>I participate in the OCLC Member Merge project. Why can't I bring up the LinkBib Dialog box?</a></li><li class="mt-show-more-listing"><a title="I ran a batch ISBN search in Connexion client, how can I filter the records by number of holdings?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_ran_a_batch_ISBN_search_in_Connexion_client_how_can_I_filter_the_records_by_number_of_holdings" rel="internal"><span class="mt-icon-article-howto"></span>I ran a batch ISBN search in Connexion client, how can I filter the records by number of holdings?</a></li><li class="mt-show-more-listing"><a title="I receive an error "Too many matches" after performing a Bibliographic search keys search" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_receive_an_error_%22Too_many_matches%22_after_performing_a_Bibliographic_search_keys_search" rel="internal"><span class="mt-icon-article-reference"></span>I receive an error "Too many matches" after performing a Bibliographic search keys search</a></li><li class="mt-show-more-listing"><a title="I used produce instead of update. Is OCLC going to send me a catalog card?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/I_used_produce_instead_of_update__Is_OCLC_going_to_send_me_a_catalog_card" rel="internal"><span class="mt-icon-article-howto"></span>I used produce instead of update. Is OCLC going to send me a catalog card?</a></li><li class="mt-show-more-listing"><a title="Label program List All screen is blank or unreadable" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Label_program_List_All_screen_is_blank_or_unreadable" rel="internal"><span class="mt-icon-article-reference"></span>Label program List All screen is blank or unreadable</a></li><li class="mt-show-more-listing"><a title="Languages where script is supported in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Languages_where_script_is_supported_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>Languages where script is supported in Connexion client</a></li><li class="mt-show-more-listing"><a title="Lao script is not displaying correctly on records in Connexion Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Lao_script_is_not_displaying_correctly_on_records_in_Connexion_Client" rel="internal"><span class="mt-icon-article-reference"></span>Lao script is not displaying correctly on records in Connexion Client</a></li><li class="mt-show-more-listing"><a title="My Connexion client crashes when I try to run macros" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/My_Connexion_client_crashes_when_I_try_to_run_macros" rel="internal"><span class="mt-icon-article-reference"></span>My Connexion client crashes when I try to run macros</a></li><li class="mt-show-more-listing"><a title="Why did my local save file records disappear after updating holdings?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/My_Local_Save_file_records_disappeared_after_updating_holdings" rel="internal"><span class="mt-icon-article-reference"></span>Why did my local save file records disappear after updating holdings?</a></li><li class="mt-show-more-listing"><a title="Name cannot begin with the 0 character error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Name_cannot_begin_with_the_'0'_character_error" rel="internal"><span class="mt-icon-article-reference"></span>Name cannot begin with the 0 character error</a></li><li class="mt-show-more-listing"><a title="Not authorized to add 040 subfield d" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Not_authorized_to_add_040_subfield_d" rel="internal"><span class="mt-icon-article-reference"></span>Not authorized to add 040 subfield d</a></li><li class="mt-show-more-listing"><a title="No records found for your search error when applying constant data" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/No_records_found_for_your_search_error_when_trying_to_apply_constant_data" rel="internal"><span class="mt-icon-article-reference"></span>No records found for your search error when applying constant data</a></li><li class="mt-show-more-listing"><a title="No results found for your search message when trying to bring up Local Save file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/No_results_found_for_your_search_message_when_trying_to_bring_up_Local_Save_file" rel="internal"><span class="mt-icon-article-reference"></span>No results found for your search message when trying to bring up Local Save file</a></li><li class="mt-show-more-listing"><a title="OCLCPermissions shows Not Installed" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/OCLCPermissions_shows_Not_Installed" rel="internal"><span class="mt-icon-article-reference"></span>OCLCPermissions shows Not Installed</a></li><li class="mt-show-more-listing"><a title="OCLC Connexion crashes when exporting a record to our local system" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/OCLC_Connexion_crashes_every_time_we_export_a_record_to_our_local_system_on_any_workstation" rel="internal"><span class="mt-icon-article-reference"></span>OCLC Connexion crashes when exporting a record to our local system</a></li><li class="mt-show-more-listing"><a title="OCLC Dewey Cutter Program not retaining last table selected" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/OCLC_Dewey_Cutter_Program_not_retaining_last_table_selected" rel="internal"><span class="mt-icon-article-reference"></span>OCLC Dewey Cutter Program not retaining last table selected</a></li><li class="mt-show-more-listing"><a title="OCLC macrobook (oclc.mbk) updated" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/OCLC_macrobook_(oclc.mbk)_updated" rel="internal"><span class="mt-icon-article-howto"></span>OCLC macrobook (oclc.mbk) updated</a></li><li class="mt-show-more-listing"><a title="Odd 066 tag and a second 245 tag with "<>." in MARC record with no non-Latin characters" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Odd_066_tag_and_a_second_245_tag_with_characters_in_MARC_record_with_no_non-Latin_characters" rel="internal"><span class="mt-icon-article-reference"></span>Odd 066 tag and a second 245 tag with "<>." in MARC record with no non-Latin characters</a></li><li class="mt-show-more-listing"><a title="Odd beeps coming from Connexion client when pasting" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Odd_beeps_coming_from_Connexion_client_when_pasting" rel="internal"><span class="mt-icon-article-reference"></span>Odd beeps coming from Connexion client when pasting</a></li><li class="mt-show-more-listing"><a title="Possible causes for corrupt Connexion client local files" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Possible_causes_for_corrupt_Connexion_client_local_files" rel="internal"><span class="mt-icon-article-reference"></span>Possible causes for corrupt Connexion client local files</a></li><li class="mt-show-more-listing"><a title=""Records are being read from port device name Bib and item records will be created" export error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Records_are_being_read_from_port_device_name_Bib_and_item_records_will_be_created" rel="internal"><span class="mt-icon-article-reference"></span>"Records are being read from port device name Bib and item records will be created" export error</a></li><li class="mt-show-more-listing"><a title="Records in your Local Save File will not open or you can't make changes to them" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Records_in_your_Local_Save_File_will_not_open_or_if_you_can't_make_changes_to_them" rel="internal"><span class="mt-icon-article-reference"></span>Records in your Local Save File will not open or you can't make changes to them</a></li><li class="mt-show-more-listing"><a title="Record window not maximized" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Record_window_not_maximized" rel="internal"><span class="mt-icon-article-howto"></span>Record window not maximized</a></li><li class="mt-show-more-listing"><a title="Connexion settings, toolbar and shortcut icons, are not being retained - Renaming Options.xml" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Renaming_Options_xml" rel="internal"><span class="mt-icon-article-reference"></span>Connexion settings, toolbar and shortcut icons, are not being retained - Renaming Options.xml</a></li><li class="mt-show-more-listing"><a title="Replace corrupt connects.ini file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Replace_corrupt_connects_ini_file" rel="internal"><span class="mt-icon-article-howto"></span>Replace corrupt connects.ini file</a></li><li class="mt-show-more-listing"><a title="Request to obtain a SOC 2 type 2 or SOC 3 reports from OCLC" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Request_to_obtain_a_SOC_2_type_2_or_SOC_3_reports_from_OCLC" rel="internal"><span class="mt-icon-article-howto"></span>Request to obtain a SOC 2 type 2 or SOC 3 reports from OCLC</a></li><li class="mt-show-more-listing"><a title="Sharing Connexion client authorization and toolbar settings among computers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Sharing_Connexion_client_authorization_and_toolbar_settings_among_computers" rel="internal"><span class="mt-icon-article-reference"></span>Sharing Connexion client authorization and toolbar settings among computers</a></li><li class="mt-show-more-listing"><a title="Still getting an Unhandled Exception error upon attempting to open Connexion 3.0 after install and reinstall" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Still_getting_an_Unhandled_Exception_error_upon_attempting_to_open_Connexion_3.0_after_install_and_reinstall" rel="internal"><span class="mt-icon-article-reference"></span>Still getting an Unhandled Exception error upon attempting to open Connexion 3.0 after install and reinstall</a></li><li class="mt-show-more-listing"><a title="Textbox windows are very small and lists do not appear in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Textboxes_are_very_small_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Textbox windows are very small and lists do not appear in Connexion client</a></li><li class="mt-show-more-listing"><a title="The Apply language of cataloging limiter checkbox is not returning the correct results" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_Apply_language_of_cataloging_limiter_checkbox_is_not_returning_the_correct_results" rel="internal"><span class="mt-icon-article-reference"></span>The Apply language of cataloging limiter checkbox is not returning the correct results</a></li><li class="mt-show-more-listing"><a title="The character used to designate subfields in records has changed from a dagger symbol, how do I change it back?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_character_used_to_designate_subfields_in_records_has_changed_from_a_dagger_symbol%2C_how_do_I_change_it_back" rel="internal"><span class="mt-icon-article-reference"></span>The character used to designate subfields in records has changed from a dagger symbol, how do I change it back?</a></li><li class="mt-show-more-listing"><a title="The Ctrl+D shortcut to insert the subfield delimiter stopped working" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_Ctrl_D_shortcut_to_insert_the_subfield_delimiter_stopped_working" rel="internal"><span class="mt-icon-article-reference"></span>The Ctrl+D shortcut to insert the subfield delimiter stopped working</a></li><li class="mt-show-more-listing"><a title="The message "Printer not found in network" is showing in my Connexion client printing options" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_message_Printer_not_found_in_network_is_showing_in_my_Connexion_Client_printing_options" rel="internal"><span class="mt-icon-article-reference"></span>The message "Printer not found in network" is showing in my Connexion client printing options</a></li><li class="mt-show-more-listing"><a title="The N’ko script is not displaying in OCLC records" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_N%E2%80%99ko_script_is_not_displaying_in_OCLC_records" rel="internal"><span class="mt-icon-article-reference"></span>The N’ko script is not displaying in OCLC records</a></li><li class="mt-show-more-listing"><a title="The grey shading between fields is not showing in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_shading_between_fields_is_not_showing_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>The grey shading between fields is not showing in Connexion client</a></li><li class="mt-show-more-listing"><a title="The tool bars are appearing vertically instead of horizontally. How do I correct the display of the tool bars?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/The_tool_bars_are_appearing_vertically_instead_of_horizontally._How_do_I_correct_the_display_of_the_tool_bars" rel="internal"><span class="mt-icon-article-howto"></span>The tool bars are appearing vertically instead of horizontally. How do I correct the display of the tool bars?</a></li><li class="mt-show-more-listing"><a title="This advertised application will not be installed because it might be unsafe" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/This_advertised_application_will_not_be_installed_because_it_might_be_unsafe" rel="internal"><span class="mt-icon-article-reference"></span>This advertised application will not be installed because it might be unsafe</a></li><li class="mt-show-more-listing"><a title=""Transaction failed. Your host connection may have been lost" error in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Transaction_failed_your_host_connection_may_have_been_lost_error_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>"Transaction failed. Your host connection may have been lost" error in Connexion client</a></li><li class="mt-show-more-listing"><a title="Unable to control heading on 830 tag" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Unable_to_control_heading_on_830_tag" rel="internal"><span class="mt-icon-article-reference"></span>Unable to control heading on 830 tag</a></li><li class="mt-show-more-listing"><a title="Unable to create either a new macro book or new macro under an existing book title" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Unable_to_create_either_a_new_macro_book_or_new_macro_under_an_existing_book_title" rel="internal"><span class="mt-icon-article-reference"></span>Unable to create either a new macro book or new macro under an existing book title</a></li><li class="mt-show-more-listing"><a title="Unable to export from Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Unable_to_export_from_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Unable to export from Connexion</a></li><li class="mt-show-more-listing"><a title="Unexpected GLIMIR message when searching in Connexion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Unexpected_GLIMIR_message_when_searching_in_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Unexpected GLIMIR message when searching in Connexion</a></li><li class="mt-show-more-listing"><a title="URL address and port ranges for Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/URL_address_and_port_ranges_for_Connexion_browser_or_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>URL address and port ranges for Connexion client</a></li><li class="mt-show-more-listing"><a title="Value cannot be null Parameter name format when opening Help" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Value_cannot_be_null_Parameter_name_format_when_opening_Help" rel="internal"><span class="mt-icon-article-reference"></span>Value cannot be null Parameter name format when opening Help</a></li><li class="mt-show-more-listing"><a title="WebLinks.xml prompts to update each time Connexion client is opened" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/WebLinks_xml_prompts_to_update_each_time_Connexion_client_is_opened" rel="internal"><span class="mt-icon-article-reference"></span>WebLinks.xml prompts to update each time Connexion client is opened</a></li><li class="mt-show-more-listing"><a title="What are our local login credentials for the OCLC Gateway Export in Connexion?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_are_our_local_login_credentials_for_the_OCLC_Gateway_Export_in_Connexion" rel="internal"><span class="mt-icon-article-howto"></span>What are our local login credentials for the OCLC Gateway Export in Connexion?</a></li><li class="mt-show-more-listing"><a title="What are the steps for completing the Access and Authorization form?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_are_the_steps_for_completing_the_Access_and_Authorization_form" rel="internal"><span class="mt-icon-article-howto"></span>What are the steps for completing the Access and Authorization form?</a></li><li class="mt-show-more-listing"><a title="What are the supported file types for Connexion import files?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_are_the_supported_file_types_for_Connexion_import_files" rel="internal"><span class="mt-icon-article-howto"></span>What are the supported file types for Connexion import files?</a></li><li class="mt-show-more-listing"><a title="What does the Display GLIMIR clustering check box do?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_does_the_Display_GLIMIR_clustering_check_box_do" rel="internal"><span class="mt-icon-article-howto"></span>What does the Display GLIMIR clustering check box do?</a></li><li class="mt-show-more-listing"><a title="What does this error mean? "data at the root level is invalid, line 1, position 1"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_does_this_error_mean_data_at_the_root_level_is_invalid_line_1_position_1" rel="internal"><span class="mt-icon-article-howto"></span>What does this error mean? "data at the root level is invalid, line 1, position 1"</a></li><li class="mt-show-more-listing"><a title="What file format types does OCLC export?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_file_format_types_does_OCLC_export" rel="internal"><span class="mt-icon-article-howto"></span>What file format types does OCLC export?</a></li><li class="mt-show-more-listing"><a title="What is exempt from OCLC's Duplicate Detection and Resolution (DDR)?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_is_exempt_from_OCLC's_Duplicate_Detection_and_Resolution_(DDR)" rel="internal"><span class="mt-icon-article-howto"></span>What is exempt from OCLC's Duplicate Detection and Resolution (DDR)?</a></li><li class="mt-show-more-listing"><a title="What is FAST?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_is_FAST" rel="internal"><span class="mt-icon-article-reference"></span>What is FAST?</a></li><li class="mt-show-more-listing"><a title="What is the correct format for the 949 tag?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_is_the_correct_format_for_the_949_tag" rel="internal"><span class="mt-icon-article-reference"></span>What is the correct format for the 949 tag?</a></li><li class="mt-show-more-listing"><a title="What is the difference between “Install for Everyone” and “Install for Just me”?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_is_the_difference_between_Install_for_Everyone_and_Install_for_Just_me" rel="internal"><span class="mt-icon-article-howto"></span>What is the difference between “Install for Everyone” and “Install for Just me”?</a></li><li class="mt-show-more-listing"><a title="What is the URL address for Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_is_the_URL_address_for_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>What is the URL address for Connexion client?</a></li><li class="mt-show-more-listing"><a title="What programming language is OCLC Macro Language (OML) built on?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_programming_language_is_OCLC_Macro_Language_OML_built_on" rel="internal"><span class="mt-icon-article-reference"></span>What programming language is OCLC Macro Language (OML) built on?</a></li><li class="mt-show-more-listing"><a title="What Z39.50 information do I need to configure OCLC Z39.50 Cataloging?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/What_Z3950_information_do_I_need_to_configure_OCLC_Z3950_Cataloging" rel="internal"><span class="mt-icon-article-howto"></span>What Z39.50 information do I need to configure OCLC Z39.50 Cataloging?</a></li><li class="mt-show-more-listing"><a title="When doing a Batch in Connexion client I receive an error "Logon failed - Authorization or Password incorrect."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_doing_a_Batch_in_Connexion_client_I_receive_an_error_Logon_failed_-_Authorization_or_Password_incorrect" rel="internal"><span class="mt-icon-article-howto"></span>When doing a Batch in Connexion client I receive an error "Logon failed - Authorization or Password incorrect."</a></li><li class="mt-show-more-listing"><a title="When exporting to an ILS, it is creating a new bibliographic record instead of overlaying in the ILS" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_exporting_to_an_ILS_it_is_creating_a_new_bib_vs_overlaying_in_the_ILS" rel="internal"><span class="mt-icon-article-reference"></span>When exporting to an ILS, it is creating a new bibliographic record instead of overlaying in the ILS</a></li><li class="mt-show-more-listing"><a title="When I print labels in Connexion client, it's only printing blank pages or garbled characters" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_I_print_labels_in_Connexion_it_is_only_printing_blank_pages" rel="internal"><span class="mt-icon-article-reference"></span>When I print labels in Connexion client, it's only printing blank pages or garbled characters</a></li><li class="mt-show-more-listing"><a title="When I processed a batch of records after searching for a list of OCLC numbers the search failed, why?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_I_processed_a_batch_of_records_after_searching_for_a_list_of_OCLC_numbers_the_search_failed_why" rel="internal"><span class="mt-icon-article-reference"></span>When I processed a batch of records after searching for a list of OCLC numbers the search failed, why?</a></li><li class="mt-show-more-listing"><a title="When I select a list of multiple records containing LHRs in Local save file and try to delete holdings the records fails" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_I_select_a_list_of_multiple_records_containing_LHRs_in_Local_save_file_and_try_to_delete_holdings_the_records_fails" rel="internal"><span class="mt-icon-article-reference"></span>When I select a list of multiple records containing LHRs in Local save file and try to delete holdings the records fails</a></li><li class="mt-show-more-listing"><a title="When I try to open my local file or to set it as default, I get the error message: "Local file could not be opened."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_I_try_to_open_my_local_file_or_to_set_it_as_default_I_get_the_error_message_Local_file_could_not_be_opened" rel="internal"><span class="mt-icon-article-reference"></span>When I try to open my local file or to set it as default, I get the error message: "Local file could not be opened."</a></li><li class="mt-show-more-listing"><a title="When I try to submit an error report I get the error: "There was a problem creating your error report."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_I_try_to_submit_an_error_report_I_get_the_error%3A_%22There_was_a_problem_creating_your_error_report.%22" rel="internal"><span class="mt-icon-article-reference"></span>When I try to submit an error report I get the error: "There was a problem creating your error report."</a></li><li class="mt-show-more-listing"><a title="When saving a record to the online save file, I get the error message "unable to save", why?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_saving_a_record_to_the_online_save_file_I_get_the_error_message_unable_to_save_why" rel="internal"><span class="mt-icon-article-reference"></span>When saving a record to the online save file, I get the error message "unable to save", why?</a></li><li class="mt-show-more-listing"><a title="When signing into Connexion, I get an error that says "Error creating logon response"." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_signing_into_Connexion_I_get_an_error_that_says_Error_creating_logon_response" rel="internal"><span class="mt-icon-article-howto"></span>When signing into Connexion, I get an error that says "Error creating logon response".</a></li><li class="mt-show-more-listing"><a title="When trying to print a label, I see the following error message: An unsupported operation was attempted" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_trying_to_print_a_label%2C_I_see_the_following_error_message%3A_An_unsupported_operation_was_attempted" rel="internal"><span class="mt-icon-article-reference"></span>When trying to print a label, I see the following error message: An unsupported operation was attempted</a></li><li class="mt-show-more-listing"><a title="When I try to install Connexion client, I get an install screen for Label program or Aleph" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/When_try_to_install_Connexion_client_get_install_screen_for_Label_program_or_Aleph" rel="internal"><span class="mt-icon-article-reference"></span>When I try to install Connexion client, I get an install screen for Label program or Aleph</a></li><li class="mt-show-more-listing"><a title="Where can I change the Operator name assigned to my Cataloging Authorization number?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Where_can_I_change_the_Operator_name_assigned_to_my_Cataloging_Authorization_number" rel="internal"><span class="mt-icon-article-reference"></span>Where can I change the Operator name assigned to my Cataloging Authorization number?</a></li><li class="mt-show-more-listing"><a title="Where is my Arial Unicode font in Windows 10" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Where_is_my_Arial_Unicode_font_in_Windows_10" rel="internal"><span class="mt-icon-article-howto"></span>Where is my Arial Unicode font in Windows 10</a></li><li class="mt-show-more-listing"><a title="Why am I getting "A call number field must be present and correctly formatted" error when printing labels?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_getting_%22A_call_number_field_must_be_present_and_correctly_formatted%22_error_when_printing_labels" rel="internal"><span class="mt-icon-article-reference"></span>Why am I getting "A call number field must be present and correctly formatted" error when printing labels?</a></li><li class="mt-show-more-listing"><a title="Why am I getting a validation error that states a field in the OCLC Fixed Field appears too many times?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_getting_a_validation_error_that_states_a_field_in_the_OCLC_Fixed_Field_appears_too_many_times" rel="internal"><span class="mt-icon-article-reference"></span>Why am I getting a validation error that states a field in the OCLC Fixed Field appears too many times?</a></li><li class="mt-show-more-listing"><a title="Why am I receiving an error when running Compact Repair on a local save file?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_receiving_an_error_when_running_Compact_Repair_on_a_local_save_file" rel="internal"><span class="mt-icon-article-reference"></span>Why am I receiving an error when running Compact Repair on a local save file?</a></li><li class="mt-show-more-listing"><a title="Why am I receiving a "Not authorized to replace record" error?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_receiving_a_%22Not_authorized_to_replace_record%22_error" rel="internal"><span class="mt-icon-article-reference"></span>Why am I receiving a "Not authorized to replace record" error?</a></li><li class="mt-show-more-listing"><a title="Why am I receiving the error "Invalid URI: The format of the URI could not be determined" when I try to access Connexion?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_receiving_the_error_%22Invalid_URI%3A_The_format_of_the_URI_could_not_be_determined%22_when_I_try_to_access_Connexion%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why am I receiving the error "Invalid URI: The format of the URI could not be determined" when I try to access Connexion?</a></li><li class="mt-show-more-listing"><a title="Why am I seeing blocks where the delimiter should be in Connexion client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_seeing_blocks_where_the_delimiter_should_be_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Why am I seeing blocks where the delimiter should be in Connexion client</a></li><li class="mt-show-more-listing"><a title="Why can't I find this article from WorldCat.org in Connexion?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_am_I_unable_to_find_this_article_from_WorldCatorg_in_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I find this article from WorldCat.org in Connexion?</a></li><li class="mt-show-more-listing"><a title="Why aren't my shortcut keys working as expected?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_aren't_my_shortcut_keys_working_as_expected" rel="internal"><span class="mt-icon-article-reference"></span>Why aren't my shortcut keys working as expected?</a></li><li class="mt-show-more-listing"><a title="Why are none of the field numbers display in name authority records?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_are_none_of_the_field_numbers_display_in_name_authority_records" rel="internal"><span class="mt-icon-article-reference"></span>Why are none of the field numbers display in name authority records?</a></li><li class="mt-show-more-listing"><a title="Why are records not appearing when I search for authority records in Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_are_records_not_appearing_when_I_search_for_authority_records_in_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Why are records not appearing when I search for authority records in Connexion client?</a></li><li class="mt-show-more-listing"><a title="Why can't I control any of the personal name headings in a record?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_can't_I_control_any_of_the_personal_name_headings_in_a_record%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why can't I control any of the personal name headings in a record?</a></li><li class="mt-show-more-listing"><a title="Why are the Navigate Next/Previous options greyed out when browsing the LC Authority File?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_can't_I_navigate_the_LC_Names_and_Subjects_browse_list_in_Connexion" rel="internal"><span class="mt-icon-article-howto"></span>Why are the Navigate Next/Previous options greyed out when browsing the LC Authority File?</a></li><li class="mt-show-more-listing"><a title="Why can't I print from the File menu in Connexion Client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_can't_I_print_from_the_File_menu_in_Connexion_Client" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I print from the File menu in Connexion Client?</a></li><li class="mt-show-more-listing"><a title="Why can I not log into Connexion with my authorization?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_can_I_not_log_into_Connexion" rel="internal"><span class="mt-icon-article-reference"></span>Why can I not log into Connexion with my authorization?</a></li><li class="mt-show-more-listing"><a title="Why does Connexion prompt each record when batch exporting via the OCLC Gateway and MARC Listener to Sirsi Symphony?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_does_Connexion_prompt_each_record_when_batch_processing_via_the_OCLC_Gateway_to_SirsiDynax" rel="internal"><span class="mt-icon-article-reference"></span>Why does Connexion prompt each record when batch exporting via the OCLC Gateway and MARC Listener to Sirsi Symphony?</a></li><li class="mt-show-more-listing"><a title="Why do I get the Host Message "Import failed. Reason: NOT ADDED LOCKED" when exporting bib records to Alma?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_get_the_Host_Message_%22Import_failed._Reason_NOT_ADDED_LOCKED%22_when_exporting_bib_records_to_Alma" rel="internal"><span class="mt-icon-article-howto"></span>Why do I get the Host Message "Import failed. Reason: NOT ADDED LOCKED" when exporting bib records to Alma?</a></li><li class="mt-show-more-listing"><a title="Why do I get this error message when searching Connexion “No records found for your search”?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_get_this_error_message_when_searching_Connexion_No_records_found_for_your_search" rel="internal"><span class="mt-icon-article-reference"></span>Why do I get this error message when searching Connexion “No records found for your search”?</a></li><li class="mt-show-more-listing"><a title="Why do I not see a Replace Record option in the titles I imported into Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_not_see_a_Replace_Record_option_in_the_titles_I_imported_into_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>Why do I not see a Replace Record option in the titles I imported into Connexion client?</a></li><li class="mt-show-more-listing"><a title="Why do I receive an error when trying to import foreign language records into Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_receive_an_error_when_trying_to_import_foreign_language_records_into_Connexion_client" rel="internal"><span class="mt-icon-article-reference"></span>Why do I receive an error when trying to import foreign language records into Connexion client?</a></li><li class="mt-show-more-listing"><a title="Why do I receive an HTTP 404 error when trying to use the Web Harvester in Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_receive_an_HTTP_404_error_when_trying_to_use_the_Web_Harvester_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>Why do I receive an HTTP 404 error when trying to use the Web Harvester in Connexion client?</a></li><li class="mt-show-more-listing"><a title="Why do I receive the error "Unable to save record"?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_do_I_receive_the_error_Unable_to_save_record" rel="internal"><span class="mt-icon-article-reference"></span>Why do I receive the error "Unable to save record"?</a></li><li class="mt-show-more-listing"><a title="Why is Connexion timing out and giving a 5500 error when I try to use the export function?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_is_Connexion_is_timing_out_and_giving_a_5500_error_when_I_try_to_use_the_export_function" rel="internal"><span class="mt-icon-article-reference"></span>Why is Connexion timing out and giving a 5500 error when I try to use the export function?</a></li><li class="mt-show-more-listing"><a title="Why is my Connexion client local file size so large when it only contains a few records?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_is_my_Connexion_client_local_file_size_so_large_when_it_only_contains_a_few_records%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why is my Connexion client local file size so large when it only contains a few records?</a></li><li class="mt-show-more-listing"><a title="Why is the pop-up window blank when I try to open Control Single Heading?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_is_the_pop-up_window_blank_when_I_try_to_open_Control_Single_Heading%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why is the pop-up window blank when I try to open Control Single Heading?</a></li><li class="mt-show-more-listing"><a title="Why is the search failing when I search for a record in a different language in Connexion client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_is_the_search_failing_when_I_search_for_a_record_in_a_different_language_in_Connexion_client" rel="internal"><span class="mt-icon-article-howto"></span>Why is the search failing when I search for a record in a different language in Connexion client?</a></li><li class="mt-show-more-listing"><a title="Why should I install the Connexion client auto-fix?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_should_I_install_the_auto_fix" rel="internal"><span class="mt-icon-article-howto"></span>Why should I install the Connexion client auto-fix?</a></li><li class="mt-show-more-listing"><a title="Why when I open a record in Connexion a blank 092 field is generated" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_when_I_open_a_record_in_Connexion_a_blank_092_field_is_generated" rel="internal"><span class="mt-icon-article-howto"></span>Why when I open a record in Connexion a blank 092 field is generated</a></li><li class="mt-show-more-listing"><a title="With Internet Explorer 11 being the final version of the browser, what will happen when following the workflow to view an LCCN for an unqualified name?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/With_Internet_Explorer_11_being_the_final_version_of_the_browser_what_will_happen_when_following_the_workflow_to_view_an_LCCN_for_an_unqualified_name" rel="internal"><span class="mt-icon-article-howto"></span>With Internet Explorer 11 being the final version of the browser, what will happen when following the workflow to view an LCCN for an unqualified name?</a></li><li class="mt-show-more-listing"><a title="XPODLL32 error in Connexion client 3.x" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/XPODLL32_error_in_Connexion_client_3.x" rel="internal"><span class="mt-icon-article-reference"></span>XPODLL32 error in Connexion client 3.x</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="42689"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/Connexion/OCLC_Community_Center_Cataloging_and_Metadata_community" rel="internal"><span class="mt-icon-article-topic-guide"></span>OCLC Community Center: Cataloging and Metadata community</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" 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