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Ticket and Trip Insurance | National Express

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</ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/web/20240226034215/https://www.nationalexpress.com/en/airports" class="mobilePanel__link mobilePanel__link--all"> All Airport Transfers </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="2"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Popular Destinations <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a 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class="mobilePanel__link">London to Leicester </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/destinations/london/leicester-to-london" class="mobilePanel__link">Leicester to London </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/destinations/manchester/london-to-manchester" class="mobilePanel__link">London to Manchester </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/destinations/nottingham/london-to-nottingham" class="mobilePanel__link">London to Nottingham </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/destinations/london/bournemouth-to-london" class="mobilePanel__link">Bournemouth to London </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul 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National </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/events/england-v-brazil" class="mobilePanel__link">England v Brazil </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/events/england-v-belgium" class="mobilePanel__link">England v Belgium </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/web/20240226034215/https://www.nationalexpress.com/en/events" class="mobilePanel__link mobilePanel__link--all"> All Events </a></p> <p 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</ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem"><a href="/web/20240226034215/https://www.nationalexpress.com/en/coach-hire" class="mobilePanel__link mobilePanel__link--all"> All Coach Hire Options </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="8"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a 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</h2> <div class="hero__details"> </div> </div> <!-- Planner Form --> <!-- Planner Form --> <div class="jp-cta-component js--jp-cta-component "> <a class="jp-cta-component--toggle js--jp-cta-component--toggle" href="#">Book your coach travel</a> <div class="jp-cta-component--form js--jp-cta-component--form"> <!-- Planner Form --> <div id="plannerForm" class="plannerForm plannerForm_blur "> <form action="/web/20240226034215/https://www.nationalexpress.com/JourneyPlanner/jprequest.aspx" method="post" class="jpForm js--jpForm" id="plannerForm" data-jp-form-type="desktop" autocomplete="off"> <!-- Title --> <div class="plannerForm--title"> <p class="plannerForm__title"> Choose Your Journey </p> </div> <!-- // --> <!-- Journey Type --> <div class="plannerForm__journeyType plannerForm--showon-desktop"> <div class="plannerForm__journeyType__option"> <input type="radio" name="journeyType" checked class="plannerForm__journeyType__radio js--plannerForm__journeyType__radio" id="single" 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plannerForm__inputBelt__field-from swapFrom" placeholder="Travel from" autocomplete="off" data-station-ireland="false" data-station-europe="false"/> <label id="fromStation-error" class="error" for="fromStation" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select a location</label> <a id="viewfrommap" class="plannerForm__view--map from">View on map <i class="fa fa-arrow-right" aria-hidden="true"></i></a> <div class="plannerForm--station-dropdown js--plannerForm--station-dropdown"> <strong class="plannerForm--station-dropdown--heading plannerForm--station-search-message plannerForm--station-from-search-message"></strong> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-search-results plannerForm--station-dropdown--group-station-search-results js--plannerForm--station-dropdown--group-station-from-search-results"> <div class="plannerForm--station-dropdown--heading js--PlannerForm--station-from-search-results-error hidden"></div> <ul class="plannerForm--nearby-stops js--plannerForm--station-from-search-results plannerForm--station-dropdown--container"></ul> <div class="plannerForm--station-dropdown--heading js--PlannerForm--station-from-search-results-heading"></div> <a class="station-dropdown-item plannerForm--stations-view-more js--plannerForm--stations-from-view-more js--plannerForm--stations-view-more"><span>View more results</span> <i class="fa fa-chevron-down" aria-hidden="true"></i></a> </div> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-stored-station js--plannerForm--station-dropdown--group-stored-station-from"> <div class="plannerForm--station-dropdown--heading">You recently searched for</div> <div class="js--plannerForm--station-dropdown--stored-station-from-container plannerForm--station-dropdown--container"> </div> </div> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-nearby-stations js--plannerForm--station-dropdown--group-nearby-stations"> <div class="plannerForm--station-dropdown--heading js--PlannerForm--nearby-stations-heading"></div> <ul class="plannerForm--nearby-stops js--plannerForm--nearby-stops"></ul> <a class="station-dropdown-item plannerForm--stations-view-more js--plannerForm--stations-from-view-more js--plannerForm--stations-view-more"><span>View more stations</span> <i class="fa fa-chevron-down" aria-hidden="true"></i></a> </div> <div class="plannerForm--station-dropdown--group"> <div class="plannerForm--station-dropdown--heading"><a href="http://web.archive.org/web/20240226034215/https://routemap.nationalexpress.com/" target="_blank">Need help finding your stop?</a></div> <ul class="plannerForm--station-dropdown--icon-list"> <li class="station-dropdown-item seachResults"><a class="js--get-user-current-location "><i class="fa fa-location-arrow" aria-hidden="true"></i> <span>Use my current 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type="text" id="toStation" class="plannerForm__inputBelt__field js--has-station-dropdown plannerForm__inputBelt__field-to swapTo" placeholder="Travel to" autocomplete="off" data-station-ireland="false" data-station-europe="false"/> <label id="toStation-error" class="error" for="toStation" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select a location</label> <a id="viewtomap" class="plannerForm__view--map to">View on map <i class="fa fa-arrow-right" aria-hidden="true"></i></a> <div class="plannerForm--station-dropdown js--plannerForm--station-dropdown"> <strong class="plannerForm--station-dropdown--heading plannerForm--station-search-message plannerForm--station-to-search-message"></strong> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-search-results plannerForm--station-dropdown--group-station-search-results js--plannerForm--station-dropdown--group-station-to-search-results"> <div class="plannerForm--station-dropdown--heading js--PlannerForm--station-to-search-results-error hidden"></div> <ul class="plannerForm--nearby-stops js--plannerForm--station-to-search-results plannerForm--station-dropdown--container"></ul> <div class="plannerForm--station-dropdown--heading js--PlannerForm--station-to-search-results-heading"></div> <a class="station-dropdown-item station-dropdown-item plannerForm--stations-view-more js--plannerForm--stations-to-view-more js--plannerForm--stations-view-more"><span>View more results</span> <i class="fa fa-chevron-down" aria-hidden="true"></i></a> </div> <!-- Popular destinations --> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-search-results plannerForm--station-dropdown--group-station-search-results js--plannerForm--station-dropdown--group-station-popular-search-results"> <div class="plannerForm--station-dropdown--heading js--PlannerForm--station-popular-search-results-heading"></div> <ul class="plannerForm--nearby-stops js--plannerForm--station-popular-search-results plannerForm--station-dropdown--container"></ul> <a class="station-dropdown-item station-dropdown-item plannerForm--stations-view-more js--plannerForm--stations-popular-view-more js--plannerForm--stations-view-more"><span>View more destinations</span> <i class="fa fa-chevron-down" aria-hidden="true"></i></a> </div> <div class="plannerForm--station-dropdown--group has-divider plannerForm--station-dropdown--group-stored-station js--plannerForm--station-dropdown--group-stored-station-to"> <div class="plannerForm--station-dropdown--heading">You recently searched for</div> <div class="js--plannerForm--station-dropdown--stored-station-to-container plannerForm--station-dropdown--container"> </div> </div> <div class="plannerForm--station-dropdown--group"> <div class="plannerForm--station-dropdown--heading"><a id="toRouteMapLink" title="Need help finding your stop?">Need help finding your stop?</a></div> <ul class="plannerForm--station-dropdown--icon-list"> <li class="station-dropdown-item searchResults"><a href="http://web.archive.org/web/20240226034215/https://routemap.nationalexpress.com/" target="_blank" class="findstoplink to"><i class="fa fa-map-marker" aria-hidden="true"></i> <span>Use our Route Map</span> </a></li> </ul> </div> </div> <!-- ./plannerForm--station-dropdown --> <input type="hidden" name="toid" id="toid" value="" class="toid"> </div> </div> <!-- // --> <!--Mobile Disrutpion message--> <div class="row dMob disruptionMobile"> <div class="col-lg-12"> <div id="d_SliderMobile" class=""></div> <ul class="controls"> <li href="#" id="PREV" class="bxPrev"></li> <li href="#" id="pager"><a class="pagerCount"></a></li> <li href="#" id="NEXT" class="bxNext"></li> <li class="playPause"><a href="http://web.archive.org/web/20240226034215/JavaScript:void(0);" id="playpause"><i id="clear_slider" title="Clear" class="fa fa-pause"></i></a></li> <li><a href="http://web.archive.org/web/20240226034215/JavaScript:void(0);" id="dClose"><i id="clear_slider" title="Clear" class="fa fa-times"></i></a></li> </ul> </div> </div> <!--END Mobile Disrutpion message--> <div class="plannerForm__mobileAccordion plannerForm--showon-desktop"> <!-- Journey Types (Single, Return & Open Return) show if there are pre-selected outdates --> <div class="m-plannerForm__wrap plannerForm--showon-mobile"> <div class="col-sm-12"> <div class="m-plannerForm__option col-xs-4 m-plannerForm__option--padno"> <input type="radio" name="journeyTypeMobile" checked data-journey-type="single" class="js--plannerForm__journeyType__radio m-plannerForm__option__radio" id="singleMobile" value="single"> <label class="m-plannerForm__option__label"><i class="fa fa-check label_single" aria-hidden="true"></i> Single</label> </div> <div class="m-plannerForm__option col-xs-4 m-plannerForm__option--padno"> <input type="radio" name="journeyTypeMobile" data-journey-type="return" class="js--plannerForm__journeyType__radio m-plannerForm__option__radio" id="returnMobile" value="return"> <label class="m-plannerForm__option__label"><i class="fa fa-check label_return" aria-hidden="true"></i> Return</label> </div> <div class="m-plannerForm__option col-xs-4 m-plannerForm__option--padno open_return"> <input type="radio" name="journeyTypeMobile" data-journey-type="openReturn" class="js--plannerForm__journeyType__radio m-plannerForm__option__radio" id="OpenReturnMobile" value="openReturn" data-toggle="modal" data-target="#nx-journey-search-openreturn"> <label class="m-plannerForm__option__label"><i class="fa fa-check label_open" aria-hidden="true"></i> Open Return</label> </div> </div> </div> <!-- Calendar Outbound Modal --> <div class="col-xs-12 col-sm-12 col-sm-3 col-md-3 4 plannerForm--showon-desktop"> <label for="departDate" class="plannerForm--label-hidden">Leaving</label> <input type="text" class="plannerForm__inputBelt__field plannerForm__inputBelt__field--half icon__calendar" id="departDate" readonly> <!-- Calendar Pop up --> <div id="cal-popup-out" class="calendarPopOut calendarPopOutSingle" style="display:none;"> <div class="col-md-12 calendarPopOut--header"> <h5 class="calendarPopOut__title--active"><i class="fa fa-calendar" style="display: inline-block" aria-hidden="true"></i> Outbound date</h5> </div> <div class="col-md-12 seletedOutdate">Date selected: <span id="showOutDate"></span> <span id="outbound__date__click"><i class="fa fa-pencil-square-o" aria-hidden="true"></i> Edit date</span></div> <div id="single_btn" class="col-md-12 calendarPopOut__btn__container"> <button type="button" class="calendarPopOut__btn__date todayDate" style="float: left" aria-label="Select today">Today</button> <button type="button" class="calendarPopOut__btn__date tomorrowDate" style="float: right" aria-label="Select tomorrow">Tomorrow</button> </div> <div id="showSingle" class="col-md-12"></div> <div class="col-md-12 calendarPopOut--header"> <h5 class="calendarPopOut__title"><i class="fa fa-clock-o" aria-hidden="true"></i> Select time</h5> </div> <div class="calendarPopOut__calSelects"> <div class="col-md-6"> <select id="departArrive" class="departArrive-select plannerForm__inputBelt__field plannerForm__inputBelt__field--smaller icon__arrow"> <option value="DepartAfter">Depart</option> <option value="ArriveBy">Arrive</option> </select> </div> <div class="col-md-6"> <select class="outboundTime-select plannerForm__inputBelt__field plannerForm__inputBelt__field--smaller icon__arrow outbound-time-dis"> <option value="now">Now</option> <option value="00:00">00:00</option> <option value="01:00">01:00</option> <option value="02:00">02:00</option> <option value="03:00">03:00</option> <option value="04:00">04:00</option> <option value="05:00">05:00</option> <option value="06:00">06:00</option> <option value="07:00">07:00</option> <option value="08:00">08:00</option> <option value="09:00">09:00</option> <option value="10:00">10:00</option> <option value="11:00">11:00</option> <option value="12:00">12:00</option> <option value="13:00">13:00</option> <option value="14:00">14:00</option> <option value="15:00">15:00</option> <option value="16:00">16:00</option> <option value="17:00">17:00</option> <option value="18:00">18:00</option> <option value="19:00">19:00</option> <option value="20:00">20:00</option> <option value="21:00">21:00</option> <option value="22:00">22:00</option> <option value="23:00">23:00</option> </select> </div> </div> <div class="col-xs-12"><button type="button" class="calendarPopOut--close1 singleNext primaryButton primaryButton--green done_button" aria-label="Close calendar">Done</button></div> </div> <!-- // --> <!-- Calendar Return Input --> <label for="returnDate" class="plannerForm--label-hidden">Returning</label> <i id="clear_return" title="Remove" class="fa fa-times clear_location" aria-hidden="true"></i> <input type="text" class="plannerForm__inputBelt__field plannerForm__inputBelt__field--half icon__calendar plannerForm__addReturn plannerForm__inputBelt__field--disabled returnDate" readonly id="returnDate" value="Add return"> <!-- // --> </div> <div class="m-plannerForm__wrap plannerForm--showon-mobile"> <div class="col-xs-4 col-sm-4 col-md-4"> <input class="m-plannerForm__field" id="departDateMobile" readonly> <span class="m-plannerForm__icon m-plannerForm__icon--blue"> <i class="fa fa-calendar" aria-hidden="true"></i> </span> <!-- Calendar Pop up --> <div class="m__calendarPopOut" style="display: none;" id="calSingleMobile"> <div class="m__calendarPopOut__wrapper"> <h4 class="m__calendarPopOut__title"> Outward Journey </h4> <a class="plannerForm--close-overlay-calendar">Done</a> </div> <div id="showSingleMobile"></div> <div class="m__calendarPopOut__wrapper"> </div> </div> </div> <div class="m-plannerForm__option col-xs-4 col-sm-4 col-md-4"> <select id="departArrive" class="departArrive-select m-plannerForm__field"> <option value="DepartAfter">Depart</option> <option value="ArriveBy">Arrive</option> </select> <span class="m-plannerForm__icon"> <i class="fa fa-caret-down" aria-hidden="true"></i> </span> </div> <div class="m-plannerForm__option col-xs-4 col-sm-4 col-md-4"> <select class="outboundTime-select m-plannerForm__field outbound-time-dis"> <option value="now">Now</option> <option value="00:00">00:00</option> <option value="01:00">01:00</option> <option value="02:00">02:00</option> <option value="03:00">03:00</option> <option value="04:00">04:00</option> <option value="05:00">05:00</option> <option value="06:00">06:00</option> <option value="07:00">07:00</option> <option value="08:00">08:00</option> <option value="09:00">09:00</option> <option value="10:00">10:00</option> <option value="11:00">11:00</option> <option value="12:00">12:00</option> <option value="13:00">13:00</option> <option value="14:00">14:00</option> <option value="15:00">15:00</option> <option value="16:00">16:00</option> <option value="17:00">17:00</option> <option value="18:00">18:00</option> <option value="19:00">19:00</option> <option value="20:00">20:00</option> <option value="21:00">21:00</option> <option value="22:00">22:00</option> <option value="23:00">23:00</option> </select> <span class="m-plannerForm__icon"> <i class="fa fa-caret-down" aria-hidden="true"></i> </span> </div> </div> <!-- // --> <!-- Calendar Return Modal --> <div id="cal-popup-ret" class="calendarPopOut calendarPopOut--return plannerForm--showon-desktop" style="display:none;"> <div class="col-md-12 calendarPopOut--header"> <h5 class="calendarPopOut__title--active"><i class="fa fa-calendar" style="display: inline-block" aria-hidden="true"></i> Return date</h5> </div> <div class="col-md-12 seletedReturndate">Date selected: <span id="showReturnDate"></span> <span id="return__date__click"><i class="fa fa-pencil-square-o" aria-hidden="true"></i> Edit date</span></div> <div id="return_btn" class="col-md-12 calendarPopOut__btn__container"> <button type="button" class="calendarPopOut__btn__date sameDay" style="float: left" aria-label="Select same day">Same day</button> <button type="button" class="calendarPopOut__btn__date nextDay" style="float: right" aria-label="Select next day">Next day</button> </div> <input type="hidden" id="returnDateSelected"/> <div id="showReturn" class="col-md-12"></div> <div class="col-md-12 return__message__container"><div class="return__message"><p><i class="fa fa-info-circle" aria-hidden="true"></i> Select a return within 3 months of your outward travel.</p></div></div> <div class="col-md-12 calendarPopOut--header"> <h5 class="calendarPopOut__title"><i class="fa fa-clock-o" aria-hidden="true"></i> Select time</h5> </div> <div class="calendarPopOut__calSelects"> <div class="col-md-6"> <select id="departArriveReturn" class="departArriveReturn-select plannerForm__inputBelt__field plannerForm__inputBelt__field--smaller icon__arrow"> <option value="DepartAfter">Depart</option> <option value="ArriveBy">Arrive</option> </select> </div> <div class="col-md-6"> <select class="returnTime-select plannerForm__inputBelt__field plannerForm__inputBelt__field--smaller icon__arrow return-time-dis"> <option>00:00</option> <option>01:00</option> <option>02:00</option> <option>03:00</option> <option>04:00</option> <option>05:00</option> <option>06:00</option> <option>07:00</option> <option>08:00</option> <option>09:00</option> <option>10:00</option> <option>11:00</option> <option>12:00</option> <option>13:00</option> <option>14:00</option> <option>15:00</option> <option>16:00</option> <option>17:00</option> <option>18:00</option> <option>19:00</option> <option>20:00</option> <option>21:00</option> <option>22:00</option> <option>23:00</option> </select> </div> </div> <div class="col-xs-12"><button type="button" class="calendarPopOut--close1 returnNext primaryButton primaryButton--green done_button" aria-label="Close calendar">Done</button></div> </div> <div class="m-plannerForm__wrap m-plannerForm__return plannerForm--showon-mobile " style="display: none;"> <div class="m-plannerForm__option col-xs-4 col-sm-4 col-md-4"> <input name="" class="m-plannerForm__field" id="returnDateMobile" readonly> <span class="m-plannerForm__icon m-plannerForm__icon--blue"> <i class="fa fa-calendar" aria-hidden="true"></i> </span> <!-- Calendar Pop up --> <div class="m__calendarPopOut" style="display: none;" id="calReturnMobile"> <div class="m__calendarPopOut__wrapper"> <h4 class="m__calendarPopOut__title"> Return Journey </h4> <a class="plannerForm--close-overlay-calendar">Done</a> </div> <div id="ReturnDateMobile"></div> <div class="col-md-12 return__message__container"><div class="return__message"><p><i class="fa fa-info-circle" aria-hidden="true"></i> Select a return within 3 months of your outward travel.</p></div></div> <div class="m__calendarPopOut__wrapper"> </div> </div> </div> <div class="m-plannerForm__option col-xs-4 col-sm-4 col-md-4"> <select id="departArriveReturn" class="departArriveReturn-select m-plannerForm__field"> <option value="DepartAfter">Depart</option> <option value="ArriveBy">Arrive</option> </select> <span class="m-plannerForm__icon"> <i class="fa fa-caret-down" aria-hidden="true"></i> </span> </div> <div class="m-plannerForm__option col-xs-4 col-sm-4 col-md-4"> <select class="returnTime-select m-plannerForm__field return-time-dis"> <option>00:00</option> <option>01:00</option> <option>02:00</option> <option>03:00</option> <option>04:00</option> <option>05:00</option> <option>06:00</option> <option>07:00</option> <option>08:00</option> <option>09:00</option> <option>10:00</option> <option>11:00</option> <option>12:00</option> <option>13:00</option> <option>14:00</option> <option>15:00</option> <option>16:00</option> <option>17:00</option> <option>18:00</option> <option>19:00</option> <option>20:00</option> <option>21:00</option> <option>22:00</option> <option>23:00</option> </select> <span class="m-plannerForm__icon"> <i class="fa fa-caret-down" aria-hidden="true"></i> </span> </div> </div> <!-- // --> <!-- Passengers --> <div class="col-md-2 col-lg-2"> <div class="passengerClick plannerForm__inputBelt__field__passenger-modal-toggle plannerForm--station-field-container passengerContainer"> <label for="passengerCount" class="plannerForm--label-hidden">Passengers</label> <span id="passengerCount">1 Passenger</span> <span id="coachcardCount">Add Coachcards</span> </div> <div id="passengerCount-error-desktop"><label id="passengerCount-error" class="error" for="passengerCount" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select at least one passenger</label></div> </div> <!-- // --> <!-- Ouibus Passenger Modal --> <div class="plannerPassenger plannerPassenger--passenger plannerPassenger--modal ouibus-travel"> <div class="col-md-12 plannerPassenger--passenger-title"> <h5 class="plannerPassenger__title">Passengers <a tabindex="0" alt="Passengers information" title="Passengers information" data-toggle="modal" data-target="#ouibus-passengers-information-modal" id="passengers-information-click"><i class="fa fa-info-circle" aria-hidden="true"></i></a></h5> <label class="passengerCount-error-m error error-m" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select at least one passenger</label> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Adults (2+)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button minus counter__button--active js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove adult">-</button> <input tabindex="-1" type="text" value="1" class="plannerPassenger__counter__input AdultOuibus" max-length="9" name="AdultOui" id="adult-ouibus-passengers" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add adult">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Infant (0-1)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove child">-</button> <input tabindex="-1" id="child-ouibus-passengers" type="text" value="0" class="plannerPassenger__counter__input ChildOuibus" name="ChildOui" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" data-ouibus-child-plus="true" aria-label="Add child">+</button> </div> </div> <div class="col-md-12"><button type="button" class="plannerForm--close-passengers primaryButton primaryButton--green done_button" aria-label="Close passengers">Done</button></div> </div> <!-- ./Ouibus Passenger Modal --> <!-- UK Passenger Modal --> <div class="plannerPassenger plannerPassenger--passenger plannerPassenger--modal uk-travel"> <div class="col-md-12 plannerPassenger--passenger-title"> <h5 class="plannerPassenger__title">Passengers <a tabindex="0" alt="Passengers information" title="Passengers information" data-toggle="modal" data-target="#nx-passengers-information-modal" id="passengers-information-click"><i class="fa fa-info-circle" aria-hidden="true"></i></a></h5> <label class="passengerCount-error-m error error-m" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select at least one passenger</label> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Adults (16+)</label> <div class="plannerPassenger__counter adultCounter"> <button type="button" class="plannerPassenger__counter__button minus counter__button--active js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove adult">-</button> <input tabindex="-1" type="text" value="1" class="plannerPassenger__counter__input Adult" max-length="19" name="Adult" id="adult-passengers" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add adult">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Children (3-15)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove child">-</button> <input tabindex="-1" id="child-passengers" type="text" value="0" class="plannerPassenger__counter__input Child" name="Child" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add child">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Infant (0-2)</label> <div class="plannerPassenger__counter"> <button type="button" id="infant-minus" data-infant-minus="true" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove infant">-</button> <input tabindex="-1" id="infant-passengers" type="text" value="0" max="2" class="plannerPassenger__counter__input Infant" name="Infant" readonly> <button type="button" id="infant-plus" data-infant-plus="true" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add Infant">+</button> </div> </div> <div class="col-md-12 plannerPassenger__message"> <p id="childMessage">Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.<br/>Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. (sms or chat based messages are not permissible)<i class="fa fa-times close-message" aria-hidden="true"></i></p> <p id="infantMessage">One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. Additional infants aged 0-2 must be paid for. If you are travelling with more than 1 infant aged 0-2, please book the additional infant as 'Children (3-15). <i class="fa fa-times close-message" aria-hidden="true"></i></p> </div> <div class="col-md-12 coachcard-link" tabindex="0"> <div class="plannerPassenger__coachCard "> <h5 class="plannerPassenger__title">Do you have a Coachcard? <a tabindex="0" alt="Coachcard information" title="Coachcard information" data-toggle="modal" data-target="#nx-journey-search-coachcards" id="coachcard-information-click"><i class="fa fa-info-circle" aria-hidden="true"></i></a></h5> </div> </div> <div class="plannerPassenger__coachCard-selection"> <div class="col-md-4 SeniorCoachCard"> <label for="" class="plannerPassenger__counter__label">Senior Coachcard</label> <div class="plannerPassenger__counter seniorPersonCardCounter"> <button type="button" id="senior-card-minus" class="plannerPassenger__counter__button minus counter__button--inactive js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove senior coach card">-</button> <input tabindex="-1" id="seniorPersonCoachCard" name="seniorPersonCoachCard" type="text" value="0" class="plannerPassenger__counter__input SeniorCoachCardNumber" readonly> <button type="button" id="senior-card-plus" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add senior coach card">+</button> </div> </div> <div class="col-md-4 YoungCoachCard"> <label for="" class="plannerPassenger__counter__label">Young Persons</label> <div class="plannerPassenger__counter youngPersonCardCounter"> <button type="button" id="young-coach-card-minus" class="plannerPassenger__counter__button minus counter__button--inactive js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove young person coach card">-</button> <input tabindex="-1" type="text" id="youngPersonCoachCard" name="youngPersonCoachCard" maxlength="4" value="0" class="plannerPassenger__counter__input YoungCoachCardNumber" readonly> <button type="button" id="young-coach-card-plus" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add young person coach card">+</button> </div> </div> <div class="col-md-4 DisabledCoachCard"> <label for="" class="plannerPassenger__counter__label">Disabled Coachcard</label> <div class="plannerPassenger__counter disableCardCounter"> <button type="button" id="disabled-card-minus" class="plannerPassenger__counter__button minus counter__button--inactive js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove disable coach card">-</button> <input tabindex="-1" id="disabledPersonCoachCard" name="disabledPersonCoachCard" type="text" value="0" class="plannerPassenger__counter__input DisabledCoachCardNumber" readonly> <button type="button" id="disabled-card-plus" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add disable coach card">+</button> </div> </div> <div class="coachcardMsg"><i class="fa fa-info-circle" aria-hidden="true"></i> Prices shown include your coachcard discount, your coachcard number will be required during the booking process</div> </div> <div class="col-md-12"><button type="button" class="plannerForm--close-passengers primaryButton primaryButton--green done_button" aria-label="Close passengers">Done</button></div> </div> <!-- ./UK Passenger Modal --> <!-- EU Passenger Modal --> <div class="plannerPassenger plannerPassenger--passenger plannerPassenger--modal european-travel"> <div class="col-md-12 plannerPassenger--passenger-title"> <h5 class="plannerPassenger__title">Passengers <a tabindex="0" alt="Passengers information" title="Passengers information" data-toggle="modal" data-target="#eu-passengers-information-modal" id="passengers-information-click"><i class="fa fa-info-circle" aria-hidden="true"></i></a></h5> <label class="passengerCount-error-m error error-m" style="display:none"><i class="fa fa-exclamation-triangle" aria-hidden="true"></i> Please select at least one passenger</label> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Adults (26-59)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button minus counter__button--active js--plannerPassenger__counter minus-new" data-passenger-counter="minus" aria-label="Remove adult">-</button> <input tabindex="-1" type="text" value="1" class="plannerPassenger__counter__input AdultEurolines" max-length="9" name="AdultEurolines" id="adult-eurolines-passengers" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add adult">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Children (0-12)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove child">-</button> <input tabindex="-1" id="child-eurolines-passengers" type="text" value="0" max="2" class="plannerPassenger__counter__input ChildrenEurolines" name="ChildEurolines" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add child">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Senior (60+)</label> <div class="plannerPassenger__counter seniorPersonsCoachCard"> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove senior">-</button> <input tabindex="-1" id="senior-eurolines-passengers" type="text" value="0" class="plannerPassenger__counter__input SeniorEurolines" name="SeniorEurolines" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add senior">+</button> </div> </div> <div class="col-md-4"> <label for="" class="plannerPassenger__counter__label">Young persons (13-25)</label> <div class="plannerPassenger__counter"> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter minus counter__button--inactive minus-new" data-passenger-counter="minus" aria-label="Remove young person">-</button> <input tabindex="-1" id="young-person-eurolines-passengers" type="text" value="0" class="plannerPassenger__counter__input YoungPersonsEurolines" name="YoungPersonEurolines" readonly> <button type="button" class="plannerPassenger__counter__button js--plannerPassenger__counter plus plus-new" data-passenger-counter="plus" aria-label="Add young person">+</button> </div> </div> <div class="col-md-12"><button type="button" class="plannerForm--close-passengers primaryButton primaryButton--green done_button" aria-label="Close passengers">Done</button></div> </div> <!-- ./EU Passenger Modal --> <!-- // --> </div> <!-- Submit Button --> <div class="col-xs-12 col-sm-12 col-md-3"> <button id="jpSubmit" type="button" aria-label="Search for journey" class="jpSubmit plannerForm__inputBelt__button primaryButton primaryButton--green primaryButton--disabled "> Find my journey </button> </div> <!-- // --> </div> <div class="row"> <div id="ondemand" class="col-sm-12 ondemand"> <a href="" target="_blank"></a> </div> </div> <!--Disrutpion message--> <div class="row dDesk disruptionDesktop disruption_slider"> <div id="d_SliderDesktop" class=""></div> <ul class="controls"> <li href="#" id="PREV" class="bxPrev"></li> <li href="#" id="pager"><a class="pagerCount"></a></li> <li href="#" id="NEXT" class="bxNext"></li> <li class="playPause"><a href="http://web.archive.org/web/20240226034215/JavaScript:void(0);" id="playpause"><i id="clear_slider" title="Clear" class="fa fa-pause"></i></a></li> <li><a href="http://web.archive.org/web/20240226034215/JavaScript:void(0);" id="dClose"><i id="clear_slider" title="Clear" class="fa fa-times"></i></a></li> </ul> </div> <!--END Disrutpion message--> </div> <input type="hidden" name="affiliate" id="affiliate" value="National Express"/> <input type="hidden" name="partnerCode" id="partnerCode" value="NX"/> <input type="hidden" name="campaignCode" id="campaignCode" value="DEFAULT"/> <input type="hidden" id="IsEuroline" value="false"/> <input type="hidden" id="IsIreland" value="false"/> <input type="hidden" id="IsOuibus" value="false"/> <input type="hidden" id="od" name="od"/> <input type="hidden" id="om" name="om"/> <input type="hidden" id="oy" name="oy"/> <input type="hidden" id="rd" name="rd"/> <input type="hidden" id="rm" name="rm"/> <input type="hidden" id="ry" name="ry"/> <input type="hidden" id="voucherCode" name="voucherCode"/> <input type="hidden" id="ot" name="outboundTime" value="00:00"/> <input type="hidden" id="rt" name="returnTime" value="00:00"/> <input type="hidden" id="da" name="departArrive" value="DepartAfter"/> <input type="hidden" id="dar" name="departArriveReturn" value="DepartAfter"/> <input type="hidden" name="disableGeoSearch" id="disableGeoSearch" value="False"/> <input type="hidden" name="disableUseLocation" id="disableUseLocation" value="False"/> <input type="hidden" name="disablePopularDestinations" id="disablePopularDestinations" value="False"/> <input type="hidden" name="disableRecentSearches" id="disableRecentSearches" value="False"/> <input type="hidden" name="lang" id="lang" value="en"/> <input type="hidden" name="numResults" id="numResults" value="4"/> </form> <input type="hidden" id="passenger-text" value="Passenger"/> <input type="hidden" id="passengers-text" value="Passengers"/> <input type="hidden" id="required-text" value="Required"/> <input type="hidden" id="lang_addreturn" value="Add return"/> <div class="planner-payment-container"> <p>We accept:</p> <div class="planner-payment-container--logos"> <img class="lazy" alt="VISA logo" id="jp-payment-visa" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/Visa.png"> <img class="lazy" alt="MasterCard logo" id="jp-payment-master" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/Mastercard.png"> <img class="lazy" alt="Maestro logo" id="jp-payment-maestro" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/Maestro.png"> <img class="lazy" alt="PayPal logo" id="jp-payment-paypal" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/Paypal.png"> <img class="lazy" alt="Amazon Pay logo" id="jp-payment-amazon" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/Amazon.png"> <img class="lazy" alt="Clearpay logo" id="jp-payment-clearpay" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/ClearPay_logo.png"> <img class="lazy" alt="Apple Pay logo" id="jp-payment-applepay" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/apple-pay.png"> <img class="lazy" alt="JCB logo" id="jp-payment-jcb" src="/web/20240226034215im_/https://www.nationalexpress.com/dist/images/global/JCB_logo.gif"> </div> </div> </div> </div> </div> </div> <div class="sectionGroup container"> <ul class="breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item breadcrumb-home" itemprop="item" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en"> <span itemprop="name">Home</span> </a> <meta itemprop="position" content="1"/> <span class="divider"></span> </li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item" itemprop="item" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help"> <span itemprop="name">Help</span> </a> <meta itemprop="position" content="2"/> <span class="divider"></span> </li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a class="breadcrumb-item active" itemprop="item" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/travel-insurance"> <span itemprop="name">Travel Insurance</span> </a> <meta itemprop="position" content="3"/> </li> </ul> <div class="row"> <div> <div data-group-name="" data-title="" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> <h2 style="text-align: left;">Why buy insurance with us?</h2> <p style="text-align: left;"><span class="rte-resizableImage rte-inlineImage rte-rightAlignedImage"><img id="__mcenew" src="/web/20240226034215im_/https://www.nationalexpress.com/media/3241/x-cover-logo.png" alt="" data-udi="umb://media/84dd96abd721493cb9b8e541294dddb7"/></span>Travel insurance is an important part of any journey, particularly those in which you're taking luggage with you. If you're travelling with valuables, sports equipment or money, for example, your home insurance may not cover you for any loss or damage to your possessions while you're away from home.</p> <p style="text-align: left;">Our partnership with XCover.com means you can now travel with added peace of mind for just £1.50 at checkout or at any time using <a data-udi="umb://document/1fcd3bba6185442e80acb11180eb3250" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/my-account" title="My Account">My Account</a>. </div> </div> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> </div> </div> </div> </div> </div> <div> <div data-group-name="" data-title="" data-role="container" class="--container-80-20 container__clear"> <div class="--container-80 --help-blocks col-md-8"> <div class="sectionGroup__block"> <div class="sectionGroup__block sectionGroup__block--note sectionGroup__block--note--"> <div class="sectionGroup__block__summary--new"> <h2>What is included</h2> <p style="padding-left: 30px;">✔ Get a full refund with zero excess if you miss your coach or have to cancel due to illness or injury.</p> <p style="padding-left: 30px;">✔ Baggage Insurance for lost, damaged or stolen gadgets &amp; other items.</p> <p style="padding-left: 30px;">✔ Contribution towards a hotel if you miss a connection of your journey due to strike, adverse weather conditions, mechanical failure or being involved in an accident.</p> <p style="padding-left: 30px;">✔ Simple claims process and instant payments.</p> </div> </div> </div> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> <h2>Frequently asked questions</h2> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="True"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Why add Ticket &amp; Trip Insurance from XCover.com? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>XCover.com is the trusted insurance partner for National Express, with over 3 million customers globally and an average <strong>4.8 out of 5 stars</strong> from thousands of reviews on Google and Trustpilot. XCover’s claims technology delivers hassle-free refunds and other reimbursements (including for stolen or damaged gadgets or other personal items).</p> <p>Find out more at <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/en/help/your-insurance" target="_blank" title="Xcover">xcover.com/help</a><span>.</span></p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> How do I purchase XCover.com’s Ticket &amp; Trip Insurance for my coach journey? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>You can add XCover.com’s Ticket &amp; Trip Insurance when purchasing your coach tickets. Simply choose the Ticket &amp; Trip Insurance option on the Add Extras page during checkout.</p> <p>Alternatively, you can also add<span> Ticket &amp; Trip Insurance at any point using My Account. You can log in or sign up for a host of benefits on our <a data-udi="umb://document/1fcd3bba6185442e80acb11180eb3250" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/my-account" title="My Account">My Account</a> page.</span></p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> How do I check what I’m covered for? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>You can view your policy documentation at any time, just login to <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/account" target="_blank" title="XCover Account">xcover.com/account</a> using the same email address you used to book your trip.</p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> How can I get a refund for my coach ticket/s? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>Your National Express coach ticket can be refunded through <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/en/claim" target="_blank" title="XCover Claim Centre">XCover’s claim centre</a> if you need to cancel due to illness or injury to yourself or another passenger or a close relative of either, or if you miss your departure due to transport issues such as delays or disruption.</p> <p>To see a full list of what you’re covered for, please refer to your policy documentation or log into the XCover platform using the email address you purchased your tickets with.</p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> How do I make any other claim? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>Please visit <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/en/claim" target="_blank" title="XCover Claim Centre">xcover.com/claim</a> to start the process. The XCover.com Claims Team aims to complete 95% of claims within 3 days. Keep an eye on your emails for further instructions once you’ve lodged your claim.</p> <p>To see a full list of what you’re covered for, please refer to your policy documentation or log into <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/account" target="_blank" title="XCover Platform">the XCover platform</a> using the email address you purchased your tickets with.</p> </div> </div> </div> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion ungrouped--accordion hasNoSubLabel" data-group-name="" data-open-this-tab="False"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> How do I cancel my cover and get a refund? <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>You can cancel your Ticket &amp; Trip Insurance for a refund according to XCover.com’s terms and conditions. Please visit <a rel="noopener noreferrer" href="http://web.archive.org/web/20240226034215/https://www.xcover.com/en/help/travel-modify" target="_blank" title="XCover Travel Modifications">xcover.com/en/help/travel-modify</a> to find out more.</p> </div> </div> </div> </div> <div class="--container-20 --help-blocks col-md-4"> <div class="sectionGroup__block"> <div class="sectionGroup__block sectionGroup__block--note sectionGroup__block--note--white"> <div class="sectionGroup__block__summary--new"> <h4>Not got a ticket yet?</h4> <p>You can purchase tickets to hundreds of UK and European destinations using the journey planner on our homepage.</p> <p><a data-udi="umb://document/a36cb244c0474826bab6b73d99298f75" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en" title="EN" class="primaryButton primaryButton--yellow button-spacer">Buy a ticket</a></p> </div> </div> </div> <div class="sectionGroup__block"> <div class="sectionGroup__block sectionGroup__block--note sectionGroup__block--note--dark-blue"> <div class="sectionGroup__block__summary--new"> <h4>Useful links</h4> <p><a data-udi="umb://document/b26327d426e843158d551b58864f8b84" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/tickets" title="Tickets" class="textButton textButton--yellow">Our tickets<i class="fa fa-arrow-right"> </i></a></p> <p><a data-udi="umb://document/4e5d515268ca4a55831fe1b49176c3e1" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/timetables" title="About our Timetables" class="textButton textButton--yellow">About our timetables<i class="fa fa-arrow-right"> </i></a></p> <p><a data-udi="umb://document/4b32aa63b66f4c3f9e35b140a27c9d8e" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/before-you-arrive" title="Before You Arrive" class="textButton textButton--yellow">Before you arrive<i class="fa fa-arrow-right"> </i></a></p> <p><a data-udi="umb://document/48b27acbca224710940e01fe37573525" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/how-to-book-special-offers-fees" title="How to Book, Special Offers &amp; Fees" class="textButton textButton--yellow">How to book, special offers &amp; fees<i class="fa fa-arrow-right"> </i></a></p> <p><a data-udi="umb://document/d85eed80475643a3a57d8ad38b4e9d05" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help/tickets/refunds-amends" title="Refunds &amp; Amends" class="textButton textButton--yellow">Refunds &amp; amends<i class="fa fa-arrow-right"> </i></a></p> <p><a data-udi="umb://document/9686490fe99f4b06aad6ef78a6f5b484" href="http://web.archive.org/web/20240226034215/https://www.nationalexpress.com/en/help" title="Help" class="textButton textButton--yellow">Back to the Help section<i class="fa fa-arrow-right"> </i></a></p> <p> </p> </div> </div> </div> </div> </div> </div> </div> <div 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modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <button type="button" class="close nx-ease-in-out" data-dismiss="modal" alt="Close" title="Close" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h4 class="modal-title text-center ng-binding">Open Return Information</h4> </div> <div class="modal-body"> <p> </p> <p><strong>Book your return</strong></p> <p>Your Open Dated Return is valid for 3 months from your outbound journey. <br/>To guarantee your seat on your return you need to confirm your ticket before you travel on<br/><a href="http://web.archive.org/web/20240226034215/http://www.nationalexpress.com/en/help/tickets/open-returns">www.nationalexpress.com/en/help/tickets/open-returns</a> or call 0371 781 8181.</p> <p><br/><strong>Open Dated Return Information</strong></p> <p>If your return date is not yet known, open return tickets provide flexibility.<br/>When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.<br/>To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting <a href="http://web.archive.org/web/20240226034215/http://www.nationalexpress.com/en/help/tickets/open-returns">www.nationalexpress.com/en/help/tickets/open-returns</a> or call us on 03717 81 81 81.<br/>Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).<br/>Valid on any day throughout the year.</p> <p><em><strong>Open returns are not available on European journeys.</strong></em></p> <div><i> </i></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="nx-journey-search-disabled-information" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <button type="button" class="close nx-ease-in-out" data-dismiss="modal" alt="Close" title="Close" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h4 class="modal-title text-center ng-binding">Wheelchair accessibility</h4> </div> <div class="modal-body"> <h4>Accessible Coaches</h4> <p>The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel.</p> <p>To see a list of accessible coach routes please visit our <a href="/web/20240226034215/https://www.nationalexpress.com/en/help/accessibility#stops" title="Accessible Coach Stops">Accessibility page.</a></p> <h4>Assisted Travel Helpline</h4> <p>If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel.</p> <p><span>03717 81 81 81 - (</span><span>option 3) </span><span>(lines open 8am - 8pm 7 days a week). Calls to this number are charged at local rate.</span></p> <p>For more information please visit our <a href="/web/20240226034215/https://www.nationalexpress.com/en/help/disabled-travellers" title="Assisted Travel">Disabled travellers page.</a></p> <p> </p> <p> </p> </div> </div> </div> </div> <div class="modal fade passengerClick" id="nx-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center " id="passengers-information">Passengers &amp; Wheelchair accessibility</h2> </div> <div class="modal-body"> <a href="#passenger-descriptions" class="nx-clickable">Passenger descriptions</a> | <a href="#wheelchair-accessibility" class="nx-clickable">Wheelchair accessibility</a> <a name="passenger-descriptions"></a> <h3 id="passenger-descriptions">Passenger descriptions</h3> <p>Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.</p> <h4>Adult (16+) and Children (3-15)</h4> <p>Children <strong>under</strong> 14 cannot travel alone unless accompanied by an adult (16+). Please note, you may be required to show proof of age at any point during your journey. Failure to do so, may result in the full adult fare being charged.</p> <h4>Children (3-15)</h4> <p>Children <strong>under</strong> 14 cannot travel alone unless accompanied by a responsible adult (16+).</p> <h4>Disabled Children</h4> <p>Should be booked as Children. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline.</p> <h4>Car seats</h4> <p>We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat.</p> <h4>Booster Seats</h4> <p>Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. We carry a limited number onboard most coaches.</p> <p>If travelling with a child, you may be required to show proof of age when buying tickets or at any point during your journey. Failure to do so may result in the child being required to pay the full fare for the journey on that day.</p> <h4>Booster seats</h4> <p>Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts.</p> <p>Disabled children should be booked as children rather than 'Disabled'. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel.</p> <h4>Assisted Travel Helpline</h4> <p>If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel.</p> <p>03717 81 81 81 - (<span>option 3) </span><span>(lines open 8am - 8pm 7 days a week). Calls to this number are charged at local rate.</span></p> <p><a name="wheelchair-accessibility"></a></p> <h3 id="wheelchair-accessibility">Wheelchair accessibility</h3> <h4>Accessible Coaches</h4> <p>You can find a list of accessible coach stops on our <a rel="noopener noreferrer" href="/web/20240226034215/https://www.nationalexpress.com/en/help/accessibility#stops" target="_blank">Accessibility page</a>.</p> <p>Please call us 36 hours prior to travelling to check the latest status.</p> <h4>Assisted Travel Helpline</h4> <p>If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel.</p> <p> </p> <a href="#back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="eu-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="eu-back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center">Passenger descriptions</h2> </div> <div class="modal-body"> <h3>Passenger descriptions</h3> <p>Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.</p> <h4>Adult (26 - 59)</h4> <p>Adult fares are applicable to all passengers aged between of 26 and 59 inclusive.</p> <h4>Child 0 - 12 inclusive</h4> <p>Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over.</p> <p>Unaccompanied children will not be carried</p> <h4>Young persons (13 - 25)</h4> <p>Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over.</p> <p>Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian.</p> <h4>Senior (60 and over)</h4> <p>Passengers aged 60 and over are entitled to receive a small discount on European journeys. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book.</p> <p> </p> <a href="#eu-back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="nx-journey-search-coachcards" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="cc-back-to-top"></a> <button type="button" class="close nx-ease-in-out" data-dismiss="modal" alt="Close" title="Close" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h4 class="modal-title text-center ng-binding">Coachcards</h4> </div> <div class="modal-body"> <p>Please select your passenger type first and then add your coachcards.</p> <p>We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round.</p> <p>Prices shown include your coachcard discount, your coachcard number will be required during the booking process.</p> <a href="#cc-back-to-top" class="nx-clickable">Back to top</a> <div class="modal-footer"></div> </div> </div> </div> </div> <div class="modal fade passengerClick" id="ouibus-passengers-information-modal" tabindex="-1" role="dialog" style="display: none;"> <div class="modal-dialog modal-lg modal-xlg" role="document"> <div class="modal-content nx-modal-content"> <div class="modal-header"> <a name="eu-back-to-top"></a> <button type="button" class="close nx-ease-in-out" alt="Close" title="Close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true"><i class="fa fa-times-circle" aria-hidden="true"></i></span> </button> <h2 class="modal-title text-center">Passenger descriptions</h2> </div> <div class="modal-body"> <h3>Passenger descriptions</h3> <p>Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers.</p> <h4>Adults 2+</h4> <p>Adult fares are applicable to all passengers aged 2+. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian.</p> <h4>Infants 0-1 Inclusive</h4> <p>Children aged under the age of 2, must be accompanied by an adult aged 18 or over. 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height: 18.984px; } } */ .countriesList_dropdown img, .footerGroup__countriesList img { width: 32px; height: 32px; } div[data-title="USPs"] .textOffer img.iconpod-img { width: 48px; height: 48px; } /*.trustpilot--img img[alt="Trustpilot"] { width: 300px; height: 35px; }*/ .brand__payment img { width: 45px; height: 30.5px; } #app_download .footerGroup__button img { width: 132px; height: 39px; } img.living_logo { width: 80px; height: 63px; } .brand .brand__desc img[alt="National Express"] { width: 220px; height: 30px; } #mmplus-tab img { width: 32px; height: 27px; } /* Reduce font-weight */ p { font-weight: 500; } /* Modal link styles */ .modal-body a { text-decoration: underline; } /* Web Accessibility contrast fixes */ .clock_message .js-item1 a { color: #2551EE; } </style> <style> /* Mega menu buttons issue */ .primaryNavigationBar__item .two_nav_offerCard .offerCard__content { height: 57%; padding: 7px ; } .primaryNavigationBar__item .col-md-8 .offerCard__content { height: 50%; } @media screen and (min-width: 992px) and (max-width: 1199px) { .primaryNavigationBar__item .two_nav_offerCard .offerCard__content { height: 50%; padding: 0px; } .primaryNavigationBar__item .two_nav_offerCard .offerCard__content .offerCard__title { font-size: 1.6em; } .primaryNavigationBar__item .two_nav_offerCard .offerCard__content .offerCard__subtitle { font-size: 1.2em; } .primaryNavigationBar__item .two_nav_offerCard .offerCard__content .primaryButton { font-size: 1em; } } </style> <style> /* Clearpay pod - remove overlay */ div[style*="/media/11069/mint-clearpay-pod.jpg"] > div.offerCard__overlay { background-color: transparent !important; opacity: 0 !important; } div[style*="/media/11069/mint-clearpay-pod.jpg"] > div.offerCard__content .offerCard__title, div[style*="/media/11069/mint-clearpay-pod.jpg"] > .offerCard__content .offerCard__subtitle { color: #000000 !important; } </style> <script> // This script fixes a bug where if mobile menu is open on a smaller screen, maximising window keeps the mobile menu open. window.addEventListener('DOMContentLoaded', function () { (function ($) { (function () { window.onpageshow = function (event) { if (event.persisted) { $("#delay_overlay").hide(); } }; })(); let divoContainer = document.getElementById('oContainer'); let hamburgerBtn = document.querySelector("nav.accountNavigation > ul > li > button.hamburger"); let mobilePanel = document.querySelector("div.mobilePanel") let $window = $(window); let windowsize = $window.width(); function checkWidth() { if ((windowsize > 1000) && (divoContainer.classList.contains('mobilePanel__stopScroll')) && (hamburgerBtn.classList.contains('is-active')) && (mobilePanel.classList.contains('mobilePanel__nav--active'))) { divoContainer.classList.remove("mobilePanel__stopScroll"); hamburgerBtn.classList.remove("is-active"); mobilePanel.classList.remove("mobilePanel__nav--active"); } } checkWidth(); $(window).resize(checkWidth); let header__logo = document.querySelector('.headerPrimary__logo img'); header__logo.setAttribute('width', '317'); header__logo.setAttribute('height', '43'); })(jQuery); }); </script> <!-- My Account Overlay START --> <style> .I131-container { position: fixed; bottom: 15px; right: 15px; width: 300px; background-color: rgba(65, 152, 208, 0.9); border-radius: 6px; overflow: hidden; z-index: 549; padding: 7px; pointer: default; user-select: none; animation-name: fadeIn; animation-duration: 150ms; animation-iteration-count: 1; animation-timing-function: ease-in; } @keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } } .I131-close { z-index: 2; position: absolute; height: 24px; width: 24px; top: 5px; right: 5px; } .I131-close div { position: relative; } .I131-close i { font-size: 24px; margin: 0; padding: 0; position: absolute; left: 50%; top: 50%; transform: translate(-50%, 0%); color: #FFF; cursor: pointer; } .I131-info { z-index: 2 !important; position: relative; width: 95%; margin: 0 auto; } .I131-info > h1 { font-size: 1.5em; font-weight: 700; color: #FFF; margin-top: 30px; margin-bottom: 20px; letter-spacing: -1px; } .I131-list { list-style: none; margin-bottom: 20px; width: 80%; } .I131-list li { color: #FFF; margin-bottom: 5px; font-size: 16px; font-weight: bold; } .I131-list li::before { content: "\2022"; color: #FFF; font-weight: bold; display: inline-block; width: 1em; margin-left: -1em; font-size: 30px; line-height: 22px; position: absolute; } .I131-button-container { display: flex; width: 100%; justify-content: flex-end; margin-bottom: 15px; align-items: flex-end; } .I131-button { position: relative !important; background-color: #10BD59; box-shadow: 0 6px 0 0 #0c8e43; cursor: pointer; border-radius: 4px; transition: all 150ms; } .I131-button p { font-size: 1.1em; margin: 0; padding: 0; color: #FFF; font-weight: bold; padding: 10px 15px; } .I131-button:hover { background-color: #0FAF52; box-shadow: 0 2px 0 0 #0C8E43; transform: translateY(4px); } @media only screen and (max-width: 768px) { .I131-info > h1 { margin-top: 30px; font-size: 14px; letter-spacing: 0px; } .I131-list li { font-size: 12px; } .I131-list li span { font-size: 12px; } .I131-button p { font-size: 0.9em; padding: 7px 10px; } .I131-container { width: 250px; } .I131-list li::before { font-size: 25px; line-height: 16px; } } @media only screen and (max-width: 450px) { .I131-container { width: 200px; } } </style> <script> // Check to see if I131seen is present in localStorage, if it is, then do not run this campaign const i131seen = localStorage.getItem('I131seen'); if (!i131seen) { document.addEventListener("DOMContentLoaded", () => { // Insert the overlay element document.querySelector('#oContainer').insertAdjacentHTML('afterbegin', ` <div class='I131-container'> <div class='I131-close'> <div> <i class="fa fa-times" aria-hidden="true"></i> </div> </div> <div class='I131-info'> <h1>Sign up for My Account</h1> <ul class='I131-list'> <li><span>No booking fee</span></li> <li><span>Faster checkout</span></li> <li><span>Easily manage your booking online</span></li> </ul> <div class='I131-button-container'> <div class='I131-button'> <p>Sign up now</p> </div> </div> </div> </div> `); // Add eventlistener for I131 button to act as a link document.querySelector('.I131-button').addEventListener('click', () => { window.location.href = "http://web.archive.org/web/20240226034215/https://book.nationalexpress.com/my-account/#/welcome"; }); // Function to hide My Account overlay document.querySelector('.I131-close > div > i').addEventListener('click', () => { const element = document.querySelector('.I131-container'); element.style.transition = "opacity 150ms ease"; element.style.opacity = 0; setTimeout(() => { element.remove(); }, 150); }); // On mobile devices 500px and less hide My Account overlay when user interacts with JP document.querySelectorAll('.plannerForm__inputBelt__field').forEach((field) => { field.addEventListener('click', function () { var mobMediaQuery = window.matchMedia("(max-height: 635px)"); if (mobMediaQuery.matches) { const element = document.querySelector('.I131-container'); element.style.transition = "opacity 150ms ease"; element.style.opacity = 0; setTimeout(() => { element.remove(); }, 150); } }) }); // Once done, write to local storage to indicate this campaign has been seen localStorage.setItem('I131seen', true); }); } </script> <!-- My Account Overlay END--> <!-- Page Speed fixes START --> <script> let tikTokLogo = document.querySelector(`#TikTok img`); function setAttributes(el, attrs) { for(let key in attrs) { el.setAttribute(key, attrs[key]); } } setAttributes(tikTokLogo , {"width": "19", "height": "22"}); </script> <!-- Page Speed fixes END --> </body> </html><!-- FILE ARCHIVED ON 03:42:15 Feb 26, 2024 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 19:29:40 Nov 24, 2024. 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