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class="small-12 columns"> <div id="bread_crumbs"> You are here: <a href="https://www.kcata.org/">Home</a> > <a href="https://www.kcata.org/about_kcata/">About KCATA</a> > <a href="https://www.kcata.org/about_kcata/content/category/contact_kcata">Contact KCATA</a> > Customer Service </div> </div> </div></div> <div class="row"> <div id="article" class="medium-8 medium-push-4 large-9 large-push-3 columns"> <h1>Customer Service</h1> <h3>Mailing Address</h3> <p>Kansas City Area Transportation Authority, 1200 E. 18th Street, Kansas City, MO 64108</p> <h3>KCATA Offices</h3> <p>Customer Service Lobby: East Village Transit Center, 12th and Charlotte. Open Monday through Friday, 8 a.m. to 5 p.m.</p> <h3>KCATA Email</h3> <p>When submitting a complaint or compliment via email, please include bus number, route, direction of travel, time, date, driver's name or badge number, and description of driver as it relates to the comment. Send to <span data-eeEncEmail_wPydKjvDJh='1'>.(JavaScript must be enabled to view this email address)</span><script>/*<![CDATA[*/var out = '',el = document.getElementsByTagName('span'),l = ['>','a','/','<',' 103',' 114',' 111',' 46',' 97',' 116',' 97',' 99',' 107',' 64',' 117',' 111',' 121',' 114',' 97',' 101',' 104',' 101',' 119','>','\"',' 103',' 114',' 111',' 46',' 97',' 116',' 97',' 99',' 107',' 64',' 117',' 111',' 121',' 114',' 97',' 101',' 104',' 101',' 119',':','o','t','l','i','a','m','\"','=','f','e','r','h','a ','<'],i = l.length,j = el.length;while (--i >= 0)out += unescape(l[i].replace(/^\s\s*/, '&#'));while (--j >= 0)if (el[j].getAttribute('data-eeEncEmail_wPydKjvDJh'))el[j].innerHTML = out;/*]]>*/</script>.</p> <h3>Web Site</h3> <p><a href="http://www.ridekc.org">www.ridekc.org</a> - Rider information</p> <p><a href="http://www.kcata.org">www.kcata.org</a> - Corporate information</p> <p> </p> <h3>Contact Phone Numbers</h3> <table> <tbody> <tr> <th>Office or Service</th> <th>Phone Number</th> </tr> <tr> <td>Administrative Offices</td> <td>816-346-0200</td> </tr> <tr> <td>Route and Schedule Info for RideKC</td> <td>816-221-0660</td> </tr> <tr> <td>Regional Call Center (TDD Line for the hearing impaired) (Nationwide number)</td> <td>711</td> </tr> <tr> <td>Commendations & Complaints</td> <td>816-221-0660</td> </tr> <tr> <td>Bus stop, shelter, park-and-ride issues (Leave message)</td> <td>816-346-0845</td> </tr> <tr> <td>Lost and Found</td> <td>816-346-0265</td> </tr> <tr> <td>Lost and Found - Johnson County</td> <td>913-715-8267</td> </tr> <tr> <td>Lost and Found - IndeBus</td> <td>816-461-4293</td> </tr> <tr> <td>RideKC Freedom Paratransit Reservations</td> <td>816-842-9070</td> </tr> <tr> <td>RideKC Freedom Paratransit Complaints & Commendations</td> <td>816-346-0860</td> </tr> <tr> <td>RideKC Freedom Paratransit (TDD Line for the hearing impaired) <span style="font-size: 13px; line-height: 1.6;">(Nationwide number)</span></td> <td>711</td> </tr> <tr> <td>RideKC <i>Flex</i></td> <td>816-346-0346</td> </tr> <tr> <td>RideKC Van Vanpool</td> <td>816-346-0800</td> </tr> <tr> <td>KCATA Job Line</td> <td>816-346-0282</td> </tr> <tr> <td>Transit Advertising - <a href="http://www.adsposure.com">www.adsposure.com</a></td> <td>816-256-2214</td> </tr> <tr> <td>Media Relations</td> <td>816-510-2874</td> </tr> </tbody> </table> <div class="row" > <div class="small-12 columns"> <div id="addthis" class="row collapse">  <div class="small-12 medium-6 columns" id="addthis_one"> <div class="addthis_sharing_toolbox"></div>  </div>  <script type="text/javascript">var addthis_config = {"data_track_addressbar":false, ui_click: true};</script> <script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-55cca43040e1acd5" async="async"></script>   </div> </div> </div> </div> <div id="side" class="medium-4 medium-pull-8 large-3 large-pull-9 columns"> <div id="sub_nav_head"> <a 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