Compendia

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class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Members' Centre</span> </a> </h4> <ul> <li> <a href="/en/members-centre/postal-solidarity-in-action">Postal solidarity in action</a> </li> <li> <a href="/en/members-centre/useful-documents">Useful Documents</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="63323503"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/policies-regulation">Policies & Regulation</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="55102483"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/questionnaires-surveys">Questionnaires & Surveys</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="3905237"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/members-centre/list-of-addresses">List of addresses</a> </li> <li> <a href="/en/members-centre/upu-tv">UPU TV</a> </li> </ul> </div> <div class="nav-middle"> <h4> <a href="/en/postal-solutions"> <i class="upu-icon upu-icon-Link nav-middle-arrow"></i><span>Postal Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions">Technical Solutions</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="29388473"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services">Programmes & Services</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="33470211"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building">Capacity Building</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="21342520"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19">COVID-19</a> <div class="go-to-submenu" data-parent-id="mobileNavFirstLevel" data-sub-menu-id="7657755"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> </div> <div id="11577012" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Press</span> </a> </h4> <ul> <li> <a href="/en/news-media/press/press-releases">Press Releases</a> </li> <li> <a href="/en/news-media/press/backgrounders-factsheets">Backgrounders & Factsheets</a> </li> <li> <a href="/en/news-media/press/speeches">Speeches</a> </li> <li> <a href="/en/news-media/press/media-contacts">Media Contacts</a> </li> </ul> </div> <div id="945142" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">About UPU</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts">Acts</a> <div class="go-to-submenu" data-parent-id="945142" data-sub-menu-id="36632752"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/strategy">Strategy</a> <div class="go-to-submenu" data-parent-id="945142" data-sub-menu-id="10148924"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/member-countries">Member Countries</a> </li> <li> <a href="/en/universal-postal-union/about-upu/bodies">Bodies</a> <div class="go-to-submenu" data-parent-id="945142" data-sub-menu-id="62307906"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/director-general">Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/deputy-director-general">Deputy Director General</a> </li> <li> <a href="/en/universal-postal-union/about-upu/cooperatives-boards">Cooperatives & Boards</a> </li> <li> <a href="/en/universal-postal-union/about-upu/restricted-unions">Restricted Unions</a> </li> <li> <a href="/en/universal-postal-union/about-upu/finance">Finance</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits">Audits</a> <div class="go-to-submenu" data-parent-id="945142" data-sub-menu-id="42058630"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/history">History</a> <div class="go-to-submenu" data-parent-id="945142" data-sub-menu-id="58703628"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/about-upu/termpost">TERMPOST</a> </li> </ul> </div> <div id="2827902" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Activities</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="56309273"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/digital-services">Digital Services</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="44672047"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/financial-services">Financial Services</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="34995988"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development">Sustainable Development</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="41253580"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/technical-cooperation">Technical Cooperation</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation">Trade Facilitation</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="9080217"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/research-publications">Research & Publications</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="41563137"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs">Philately & IRCs</a> <div class="go-to-submenu" data-parent-id="2827902" data-sub-menu-id="53966023"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/universal-postal-union/activities/standardization">Standardization</a> </li> </ul> </div> <div id="7392721" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Outreach & Campaigns</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/outreach-campaigns/150-years-of-the-upu">UPU@150</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/sdgs-in-focus">SDGs in focus</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/dangerous-goods">Dangerous Goods</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/international-letterwriting-competition-for-young-people">International Letter-Writing Competition for Young People</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/upu-world-leaders-forum">UPU World Leaders Forum</a> </li> <li> <a href="/en/universal-postal-union/outreach-campaigns/world-post-day">World Post Day</a> </li> </ul> </div> <div id="65311666" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Who we work with</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/governments-and-designated-operators">Governments and designated operators</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations">UN and international organizations</a> <div class="go-to-submenu" data-parent-id="65311666" data-sub-menu-id="40445167"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/partner-with-us/who-we-work-with/ngos-and-foundations">NGOs and foundations</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/private-sector">Private sector</a> </li> </ul> </div> <div id="7841829" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Where we need your support</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/where-we-need-your-support/post4health">Post4Health</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/financial-inclusion">Financial inclusion</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/access-to-government-services">Access to government services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/ecommerce-for-socioeconomic-development">E-commerce for socio-economic development</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/trade-facilitation">Trade facilitation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/digital-transformation">Digital transformation</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/greening-postal-services">Greening postal services</a> </li> <li> <a href="/en/partner-with-us/where-we-need-your-support/disaster-risk-management">Disaster risk management</a> </li> </ul> </div> <div id="63323503" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Useful Documents</span> </a> </h4> <ul> <li> <a href="/en/members-centre/useful-documents/council-of-administration">Council of Administration</a> </li> <li> <a href="/en/members-centre/useful-documents/postal-operations-council">Postal Operations Council</a> </li> </ul> </div> <div id="55102483" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Policies & Regulation</span> </a> </h4> <ul> <li> <a href="/en/members-centre/policies-regulation/data-collection-and-protection-policies">Data collection and protection policies</a> </li> <li> <a href="/en/members-centre/policies-regulation/extraterritorial-offices-of-exchange-etoes">Extra-Territorial Offices of Exchange (ETOEs)</a> </li> <li> <a href="/en/members-centre/policies-regulation/status-of-postal-entities">Status of Postal Entities</a> </li> <li> <a href="/en/members-centre/policies-regulation/universal-postal-service">Universal Postal Service</a> </li> </ul> </div> <div id="3905237" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Questionnaires & Surveys</span> </a> </h4> <ul> <li> <a href="/en/members-centre/questionnaires-surveys/study-to-determine-mail-flows-exchanged-between-the-designated-operators-of-union-member-countries">Study to determine mail flows exchanged between the designated operators of Union member countries</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/provisional-qualitylinked-terminal-dues-rates-in-2024">Provisional quality-linked terminal dues rates in 2024 </a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/electronic-postal-services-questionnaire">Electronic postal services questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/postal-statistics-questionnaire">Postal statistics questionnaire</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/questionnaire-on-disaster-risk-management-in-the-postal-sector">Questionnaire on disaster risk management in the postal sector</a> </li> <li> <a href="/en/members-centre/questionnaires-surveys/stakeholder-consultation-on-opening-up-the-upu-to-wider-postal-sector-players">Stakeholder consultation on opening up the UPU to wider postal sector players</a> </li> </ul> </div> <div id="29388473" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Technical Solutions</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/technical-solutions/postal-technology-centre">Postal Technology Centre</a> </li> <li> <a href="/en/postal-solutions/technical-solutions/products">Products</a> </li> </ul> </div> <div id="33470211" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Programmes & Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/addressing-solutions">Addressing Solutions</a> </li> <li> <a href="/en/postal-solutions/programmes-services/compendia">Compendia</a> </li> <li> <a href="/en/postal-solutions/programmes-services/direct-marketing">Direct Marketing</a> </li> <li> <a href="/en/postal-solutions/programmes-services/ecommerce">E-commerce</a> </li> <li> <a href="/en/postal-solutions/programmes-services/express-mail-service">Express Mail Service</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services">Physical Services</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="26078142"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain">Postal Supply Chain</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="23234230"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/ready-to-market-interoperability-group-rmig">Ready to Market Interoperability Group (RMIG)</a> </li> <li> <a href="/en/postal-solutions/programmes-services/remuneration">Remuneration</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service">Quality of service</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="13520285"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund">Quality of Service Fund</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="14284407"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/settlement-systems">Settlement systems</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="57973126"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/programmes-services/standards">Standards</a> </li> <li> <a href="/en/postal-solutions/programmes-services/trade-facilitation">Trade facilitation</a> <div class="go-to-submenu" data-parent-id="33470211" data-sub-menu-id="17495376"> <i class="upu-icon upu-icon-Link"></i> </div> </li> </ul> </div> <div id="21342520" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Capacity Building</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/capacity-building/development-cooperation">Development Cooperation</a> <div class="go-to-submenu" data-parent-id="21342520" data-sub-menu-id="53801624"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/capacity-building/emergency-and-solidarity-fund">Emergency and Solidarity Fund</a> </li> <li> <a href="/en/postal-solutions/capacity-building/easy-export">Easy Export</a> </li> <li> <a href="/en/postal-solutions/capacity-building/financial-inclusion-technical-assistance-facility">Financial Inclusion Technical Assistance Facility</a> </li> <li> <a href="/en/postal-solutions/capacity-building/addressing-assistance-to-countries">Addressing Assistance to Countries</a> </li> </ul> </div> <div id="7657755" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="mobileNavFirstLevel"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">COVID-19</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/covid19/upu-action-on-network-disruptions-caused-by-covid19">UPU action on network disruptions caused by COVID-19</a> </li> <li> <a href="/en/postal-solutions/covid19/postal-social-financial-and-trade-services-during-covid19">Postal social financial and trade services during COVID-19</a> <div class="go-to-submenu" data-parent-id="7657755" data-sub-menu-id="16607330"> <i class="upu-icon upu-icon-Link"></i> </div> </li> <li> <a href="/en/postal-solutions/covid19/resources-for-member-countries">Resources for member countries</a> </li> </ul> </div> <div id="36632752" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="945142"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Acts</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/acts/archives-of-congresses">Archives of Congresses</a> </li> </ul> </div> <div id="10148924" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="945142"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Strategy</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/strategy/rsf-2024">RSF 2024</a> </li> </ul> </div> <div id="62307906" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="945142"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Bodies</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/bodies/congress">Congress</a> </li> <li> <a 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<li> <a href="/en/universal-postal-union/about-upu/audits/joint-inspection-unit-of-the-united-nations-system">Joint Inspection Unit of the United Nations System</a> </li> <li> <a href="/en/universal-postal-union/about-upu/audits/united-nations-global-marketplace-ungm">United Nations Global Marketplace (UNGM)</a> </li> </ul> </div> <div id="58703628" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="945142"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">History</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/about-upu/history/role-in-the-un">Role in the UN</a> </li> <li> <a href="/en/universal-postal-union/about-upu/history/languages">Languages</a> </li> </ul> </div> <div id="56309273" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/physical-services/addressing">Addressing</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-products">Postal Products</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/remuneration">Remuneration</a> </li> <li> <a href="/en/universal-postal-union/activities/physical-services/postal-supply-chain">Postal Supply Chain</a> </li> </ul> </div> <div id="44672047" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Digital Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/digital-services/connect-post">Connect.post</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/digital-readiness-for-ecommerce-dre">Digital readiness for e-commerce (DRE)</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-innovation-challenge">UPU Innovation Challenge</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/taxonomy-of-digital-philatelic-products">Taxonomy of digital philatelic products</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/upu-cybersecurity-framework">UPU CYBERSECURITY FRAMEWORK</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/post-domain">.POST Domain</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/etrade-for-all">eTrade for All</a> </li> <li> <a href="/en/universal-postal-union/activities/digital-services/wsis">WSIS</a> </li> </ul> </div> <div id="34995988" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Financial Services</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/financial-services/postransfer">PosTransfer</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-user-group">Postal Payment Services User Group</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/payments-dialogue-webinars">Payments dialogue webinars</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/postal-payment-services-key-documents">Postal payment services key documents</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/research">Research</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/technical-assistance">Technical assistance</a> </li> <li> <a href="/en/universal-postal-union/activities/financial-services/financial-inclusion-projects-sponsored-through-the-japan-fund">Financial inclusion projects sponsored through the Japan Fund</a> </li> </ul> </div> <div id="41253580" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Sustainable Development</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/sustainable-development/sustainable-development-goals-sdgs">Sustainable Development Goals (SDGs)</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/disaster-risk-management">Disaster Risk Management</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/the-postal-social-services-project">The Postal Social Services Project</a> </li> <li> <a href="/en/universal-postal-union/activities/sustainable-development/climate-action">Climate Action</a> </li> </ul> </div> <div id="9080217" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Trade Facilitation</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-award-2024">TradePost Award 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-forum-2024">TradePost Forum 2024</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/trade-post-forum-2023">Trade Post Forum 2023</a> </li> <li> <a href="/en/universal-postal-union/activities/trade-facilitation/tradepost-webinar">TradePost webinar</a> </li> </ul> </div> <div id="41563137" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Research & Publications</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/research-publications/upu-think-tank-briefs">UPU Think Tank Briefs</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/integrated-index-for-postal-development">Integrated Index for Postal Development</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-economics">Postal Economics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/postal-statistics">Postal Statistics</a> </li> <li> <a href="/en/universal-postal-union/activities/research-publications/all-publications">All publications</a> </li> </ul> </div> <div id="53966023" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="2827902"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Philately & IRCs</span> </a> </h4> <ul> <li> <a href="/en/universal-postal-union/activities/philately-ircs/world-association-for-the-development-of-philately-wadp">World Association for the Development of Philately (WADP)</a> </li> <li> <a href="/en/universal-postal-union/activities/philately-ircs/international-reply-coupons-ircs">International Reply Coupons (IRCs)</a> </li> </ul> </div> <div id="40445167" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="65311666"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">UN and international organizations</span> </a> </h4> <ul> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wto">WTO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/otif">OTIF</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/icao">ICAO</a> </li> <li> <a href="/en/partner-with-us/who-we-work-with/un-and-international-organizations/wco">WCO</a> </li> </ul> </div> <div id="26078142" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="33470211"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Physical Services</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/physical-services/letter-post-forms">Letter Post Forms</a> </li> <li> <a href="/en/postal-solutions/programmes-services/physical-services/parcel-post-forms">Parcel Post Forms</a> </li> </ul> </div> <div id="23234230" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="33470211"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Postal Supply Chain</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/security">Security</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/transport">Transport</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/customs">Customs</a> </li> <li> <a href="/en/postal-solutions/programmes-services/postal-supply-chain/postal-supply-chain-integration">Postal Supply Chain Integration</a> </li> </ul> </div> <div id="13520285" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="33470211"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of service</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service/compliance-to-upu-standards">Compliance to UPU Standards</a> </li> </ul> </div> <div id="14284407" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" data-sub-menu-parent-id="33470211"> <a href="javascript:void(0)"> <i class="upu-icon upu-icon-arrow-left2 icon-return-back nav-middle-arrow"></i> <span class="nav-return-to-parent-text">Quality of Service Fund</span> </a> </h4> <ul> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/member-countries">Member Countries</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/international-bureau">International Bureau</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/rules-and-procedures">Rules and Procedures </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/projects-and-finance">Projects and Finance</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/qsf-activities">QSF Activities </a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/board">Board</a> </li> <li> <a href="/en/postal-solutions/programmes-services/quality-of-service-fund/more-about-qsf">More about QSF</a> </li> </ul> </div> <div id="57973126" class="col-sm-12 nav-middle sub-menu-container" hidden> <h4 class="nav-return-to-parent" 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</div> </div> </div> </nav> </header> <main id="main" class="landing-page-main"> <section class="single-content"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="widget-title widget-component"> <h1 class="page-title"> <p>Compendia</p> </h1> </div> </div> </div> </div> </section>  <section class="page-content"> <div class="container"> <div class="row"> <div class="page-menu col-md-2 d-md-block d-sm-none d-xs-none"></div> <div class="col-md-8"> <div class="container page-menu-content"> <div class="widget-title widget-component"> <h2 class="section-header" id="letter-post-compendium"> <p>Letter post compendium</p> </h2> </div> <div class="fr-view"> <div class="content-mask dropShadowSubPages"><div class="contentElements"><div class="ContentElement" itemprop="mainContentOfPage"><p class="paragraph1">The <a href="http://compendiumletter.upu.int" rel="noopener noreferrer" target="_blank">Letter Post Compendium Online</a> (LPCO) is a UPU publication that provides designated operators with operational information concerning international letter-post services.</p><p>Article 17-004 of the UPU Convention Regulations requires the International Bureau (IB) to publish, on the basis of information provided in accordance with article 17-003 of those Regulations, an official compendium of information of general interest relating to the implementation in each member country of the Convention and its Regulations.</p><p>The information contained in the compendium is vitally important, as it enables Union member countries and their designated operators not only to ensure due implementation of their relevant obligations under the Convention and its Regulations (including any amendments thereto), but also to provide their customers with information on postal services offered.</p><p><strong>Benefits</strong></p><ul style="list-style-type: undefined;margin-left:0in;"><li>Electronic, fast, precise and containing up-to-date information that is accessible to postal partners</li><li>Practical and easy for Posts</li><li>Information in the compendium updated directly online (via the Internet) at any time</li><li>Data exported for integration into existing systems</li><li>Simplified search for specific data on the letter-post services of one or more designated operators, including recent changes </li></ul><p>In response to changes to the UPU Acts and the evolving technological environment, the IB has developed a new version of the Letter Post Compendium Online to replace the previous edition.</p><p>The 2023 edition of the Letter Post Compendium Online is a web-based publication allowing easy editing and publication of postal service information. Designated operators can update their information in the compendium by means of an online questionnaire.</p><p><strong>Access for accredited users</strong></p><p>The Letter Post Compendium Online is accessible at <a href="http://compendiumletter.upu.int" rel="noopener noreferrer" target="_blank">compendiumletter.upu.int</a>.</p><p>Accredited users can use the Letter Post Compendium Online only if they have a UPU account.  Users without a UPU account are asked to register at <a href="https://hand2hand.upu.int/" rel="noopener noreferrer" target="_blank">hand2hand.upu.int</a>, following the instructions set out in section 3.1 (User registration) of the authentication user guide available at <a href="/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf" rel="noopener noreferrer" target="_blank">www.upu.int/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf</a>.</p><p>Once users have registered, they can request access to any of the compendia by logging into <a href="http://accounts.upu.int" rel="noopener noreferrer" target="_blank">accounts.upu.int</a> with their UPU account credentials and selecting their role for the Letter Post Compendium.</p><p>For any changes to the two persons currently accredited for each designated operator, please ensure that the registration is completed and the role is selected as described above.</p><p>For any technical issues, please do not hesitate to contact the IB’s Postal Technology Centre through its support platform accessible at <a href="https://support.upu.int" rel="noopener noreferrer" target="_blank">https://support.upu.int</a>. In the event that users forget their password or wish to change it, they should follow the steps in section 4 (Forget or change password) of the authentication user guide using the link provided above.</p><p><strong>Contact</strong></p><p>Should you require assistance or additional information, please contact the IB via the following e-mail address: <a href="mailto:letters@upu.int">letters@upu.int</a>.</p></div></div></div> </div> <div class="widget-title widget-component"> <h2 class="section-header" id="parcel-post-compendium"> <p>Parcel post compendium</p> </h2> </div> <div class="fr-view"> <div class="content-mask dropShadowSubPages"><div class="contentElements"><div class="ContentElement" itemprop="mainContentOfPage"><div class="sb_download"><div class="sb_download_flex"><div class="sb_donwload_detail"><div class="content-mask dropShadowSubPages"><div class="contentElements"><div class="ContentElement" itemprop="mainContentOfPage"><p class="paragraph1">The <a href="https://compendiumparcel.upu.int/" rel="noopener noreferrer" target="_blank">Parcel Post Compendium Online</a> (PPCO) is a UPU publication that provides designated operators with operational information concerning international parcel-post services.</p><p>Article 17-004 of the UPU Convention Regulations requires the IB to publish, on the basis of information provided in accordance with article 17-003 of those Regulations, an official compendium of information of general interest relating to the implementation in each member country of the Convention and its Regulations.</p><p>The information contained in the compendium is vitally important, as it enables Union member countries and their designated operators not only to ensure due implementation of their relevant obligations under the Convention and its Regulations (including any amendments thereto), but also to provide their customers with information on postal services offered.</p><p><strong>Benefits</strong></p><ul style="list-style-type: undefined;margin-left:18.35px;"><li>Access to the system for land rate bonus payments</li><li>Electronic, fast, precise and containing up-to-date information that is accessible to postal partners</li><li>Practical and easy for Posts</li><li>Information in the compendium updated directly online (via the Internet) at any time</li><li>Data exported for integration into existing systems</li><li>Simplified search for specific data on the parcel-post services of one or more designated operators, including recent changes </li></ul><p>In response to changes to the UPU Acts and the evolving technological environment, the IB has developed a new version of the Parcel Post Compendium Online to replace the previous edition.</p><p>The 2023 edition of the Parcel Post Compendium Online is a web-based publication allowing easy editing and publication of postal service information. Designated operators can update their information in the compendium by means of an online questionnaire.</p><p><strong>Access for accredited users</strong></p><p>The Parcel Post Compendium Online is accessible at <a href="http://compendiumparcel.upu.int" rel="noopener noreferrer" target="_blank">compendiumparcel.upu.int</a>.</p><p>Accredited users can use the Parcel Post Compendium Online only if they have a UPU account. Users without a UPU account are asked to register at <a href="https://hand2hand.upu.int/" rel="noopener noreferrer" target="_blank">hand2hand.upu.int</a>, following the instructions set out in section 3.1 (User registration) of the authentication user guide available at <a href="/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf" rel="noopener noreferrer" target="_blank">www.upu.int/getmedia/f119c564-b1d1-4f6d-95c5-879d174ed18f/UPU-Authentication-and-Registration-User-Guide.pdf</a>.</p><p>Once users have registered, they can request access to any of the compendia by logging into <a href="http://accounts.upu.int" rel="noopener noreferrer" target="_blank">accounts.upu.int</a> with their UPU account credentials and selecting their role for the Parcel Post Compendium.</p><p>For any changes to the two persons currently accredited for each designated operator, please ensure that the registration is completed and the role is selected as described above.</p><p>For any technical issues, please do not hesitate to contact the IB’s Postal Technology Centre through its support platform accessible at <a href="https://support.upu.int/s/en" rel="noopener noreferrer" target="_blank">https://support.upu.int/s/en</a>. In the event that users forget their password or wish to change it, they should follow the steps in section 4 (Forget or change password) of the authentication user guide using the link provided above.</p><p><strong>Contact</strong></p><p>Should you require assistance or additional information, please contact the IB via the following e-mail address: <a href="mailto:parcels@upu.int">parcels@upu.int</a>.</p><div class="ContentElement" itemprop="mainContentOfPage"><div class="content-mask dropShadowSubPages"><div class="contentElements"></div></div></div></div></div></div></div></div></div></div></div></div> </div> <div class="widget-title widget-component"> <h2 class="section-header" id="e-mail-contacts-for-accounting-forms-and-verification-notes-(vns)"> <p>E-mail contacts for accounting forms and verification notes (VNs)</p> </h2> </div> <div class="fr-view"> <p>The list below provides email contacts for the electronic exchange of accounting forms and verification notes. You must be registered in order to download the list (same login and password as the UPU documentation portal).</p><p><a href="https://extranet.upu.int/Documents/Accounting-Contacts/UPU_email_contacts_accounting_VNs.pdf?csf=1&e=wlwbON" rel="noopener noreferrer" target="_blank">List of email contacts - PDF version</a></p><p><a href="https://extranet.upu.int/Documents/Accounting-Contacts/UPU_email_contacts_accounting_VNs.xlsx?csf=1&e=XMYANk" rel="noopener noreferrer" target="_blank">List of email contacts - Excel version</a></p> </div> </div> </div> <div class="col-md-2"> </div> </div> </div> </section>  </main> <section id="search-results"> <div class="container-fluid"> <form action="/search/filtersearch" id="search-filter-form" method="post"><input name="__RequestVerificationToken" type="hidden" value="KozEtSBIi5RXLSbTxojSpvklRlo_FujKekEEb5GAs_3wO53izvIC1lUUN9mhHuIjvsQhZs1KpQMgiPULr3VPcT1AXwnd9d_isNUUNyPlcSWlvlA6evg7tlL2DnIl3D8sVFSTm1Qske4VB_6m18-7kQ2" /> <div class="row js-postback 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