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Resolute misuse prevention | TeamViewer

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class="cmp-title__text">Resolute misuse prevention</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{&quot;text-8770a59247&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;xdm:text&quot;:&quot;<p>TeamViewer sets standards for modern user protection and misuse prevention.</p>\r\n&quot;}}" id="text-8770a59247" class="cmp-text"> <p>TeamViewer sets standards for modern user protection and misuse prevention.</p> </div> </div> <div class="buttonlist cmp-leadparagraph__buttons"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--secondary"> <a id="button-31a97062df" class="cmp-button js-scroll" href="#report-a-scam" data-cmp-clickable 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data-cmp-data-layer="{&quot;title-4cf34b2376&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/title&quot;,&quot;dc:title&quot;:&quot;Pioneering trust and safety in the industry&quot;,&quot;xdm:linkURL&quot;:&quot;&quot;}}" id="title-4cf34b2376" class="cmp-title"> <h2 class="cmp-title__text">Pioneering trust and safety in the industry</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{&quot;text-3c1f469046&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;xdm:text&quot;:&quot;<p>TeamViewer has a dedicated trust and safety team consisting of big data analysts, security engineers, and cyber strategists to develop effective counter-measures against any kind of misuse on our platform.</p>\r\n&quot;}}" id="text-3c1f469046" class="cmp-text"> <p>TeamViewer has a dedicated trust and safety team consisting of big data analysts, security engineers, and cyber strategists to develop effective counter-measures against any kind of misuse on our platform.</p> </div> </div> </div> </div> <div class="cmp-benefitsoverview utils-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <ul class="parsys cmp-benefitsoverview__list"> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-picto-datasheet-bicolor?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/bicolor/icon-picto-datasheet-bicolor.svg" id="image-ac3d11339d" data-cmp-data-layer="{&quot;image-ac3d11339d&quot;:{&quot;@type&quot;:&quot;core/wcm/components/image/v2/image&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;image&quot;:{&quot;repo:id&quot;:&quot;a8ed3939-e02d-4cd5-bbff-94bb78eb09b0&quot;,&quot;repo:modifyDate&quot;:&quot;2023-03-08T12:48:23Z&quot;,&quot;@type&quot;:&quot;image/svg+xml&quot;,&quot;repo:path&quot;:&quot;/content/dam/teamviewer/central-image-hub/icons/sets/bicolor/icon-picto-datasheet-bicolor.svg&quot;}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-picto-datasheet-bicolor?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Technical measures</h3> <div class="cmp-benefitsitem__abstract"> <p>In close cooperation with leading government and business institutions, the TeamViewer trust and safety team has introduced industry-leading technical solutions to impede misuse on our platform.</p> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-picto-solution-brief-a-bicolor?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/bicolor/icon-picto-solution-brief-a-bicolor.svg" id="image-85c5579f09" 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range of formal and informal global discussions on how to best tackle misuse of remote access platforms to achieve positive outcomes and tangible results.</p> </div> </article></li> </ul> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="more" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-5f500aa24e" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="qalist" class="cmp-qalist cmp-accordion--qalist utils-gridGutter aem-GridColumn aem-GridColumn--default--12"> <h2 class="cmp-qalist__headline">How to protect against remote access scams</h2> <div id="qalist-96720e41ec" class="cmp-accordion" data-cmp-is="accordion" data-cmp-data-layer="{&quot;qalist-96720e41ec&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist&quot;,&quot;noTracking&quot;:true,&quot;repo:modifyDate&quot;:&quot;May 8, 2024, 2:22:05 PM&quot;,&quot;shownItems&quot;:[&quot;qalist-96720e41ec-item-254571f6c1&quot;]}}" data-cmp-single-expansion data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-254571f6c1&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;How do I recognize a scam?&quot;}}" id="qalist-96720e41ec-item-254571f6c1" data-cmp-expanded> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-254571f6c1-button" class="cmp-accordion__button cmp-accordion__button--expanded" type="button" aria-controls="qalist-96720e41ec-item-254571f6c1-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I recognize a scam?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-254571f6c1-panel" class="cmp-accordion__panel cmp-accordion__panel--expanded" role="region" aria-labelledby="qalist-96720e41ec-item-254571f6c1-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-254571f6c1&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>It is difficult to spot a scam and that’s what makes them such malicious threats. Scammers use a variety of approaches — an unexpected refund offer, a cold call for PC support assistance, or an unexpected phone call from a stranger introduced as an old friend or acquaintance. All of these should be considered suspicious. </p>\r\n<p>The person on the phone is usually pushy and will try to build a sense of trust to get the victim to do something they don’t want to do. If you have the feeling that something isn’t right, or it sounds too good to be true, hang up the phone and shut down your computer to close TeamViewer and any other running software.</p>\r\n&quot;}}" id="text-254571f6c1" class="cmp-text"> <p>It is difficult to spot a scam and that’s what makes them such malicious threats. Scammers use a variety of approaches — an unexpected refund offer, a cold call for PC support assistance, or an unexpected phone call from a stranger introduced as an old friend or acquaintance. All of these should be considered suspicious.</p> <p>The person on the phone is usually pushy and will try to build a sense of trust to get the victim to do something they don’t want to do. If you have the feeling that something isn’t right, or it sounds too good to be true, hang up the phone and shut down your computer to close TeamViewer and any other running software.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-e27b197d11&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;How do I protect myself?&quot;}}" id="qalist-96720e41ec-item-e27b197d11"> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-e27b197d11-button" class="cmp-accordion__button" type="button" aria-controls="qalist-96720e41ec-item-e27b197d11-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I protect myself?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-e27b197d11-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="qalist-96720e41ec-item-e27b197d11-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-e27b197d11&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>Keep in mind the fact that reputable organizations are happy to share their information, and often prefer written correspondence with their customers.</p>\r\n<p>When you receive a call claiming to be from an organization, take the upper hand by asking the caller for their name, company, and phone number. Next, inform them that you will call them back, and hang up the call. If the caller refuses to share their information, or becomes aggressive, hang up.</p>\r\n<p>Once you have ended the call, search the company’s website to verify the information&amp;nbsp;— especially the caller’s phone number. Alternatively, call the number that you see listed on the company’s website, or on your last invoice, and ask them to verify that the call you received was legitimate.</p>\r\n&quot;}}" id="text-e27b197d11" class="cmp-text"> <p>Keep in mind the fact that reputable organizations are happy to share their information, and often prefer written correspondence with their customers.</p> <p>When you receive a call claiming to be from an organization, take the upper hand by asking the caller for their name, company, and phone number. Next, inform them that you will call them back, and hang up the call. If the caller refuses to share their information, or becomes aggressive, hang up.</p> <p>Once you have ended the call, search the company’s website to verify the information&nbsp;— especially the caller’s phone number. Alternatively, call the number that you see listed on the company’s website, or on your last invoice, and ask them to verify that the call you received was legitimate.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-35381319b6&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;How do I protect my family?&quot;}}" id="qalist-96720e41ec-item-35381319b6"> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-35381319b6-button" class="cmp-accordion__button" type="button" aria-controls="qalist-96720e41ec-item-35381319b6-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I protect my family?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-35381319b6-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="qalist-96720e41ec-item-35381319b6-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-35381319b6&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>Think of yourself as the family IT person, or assign this role to another qualified person in the family. Take the time to explain to your family members what can be done to prevent them from being victims of a scam call. You may have to do this a few times just to be sure they’re protected.</p>\r\n<p>You can demonstrate how to securely make online payments, update subscriptions, and more, using TeamViewer as an example. Using the TeamViewer allowlist feature, you can also help your family members configure their TeamViewer to restrict the people who can assist them and limit their vulnerability to attacks.</p>\r\n&quot;}}" id="text-35381319b6" class="cmp-text"> <p>Think of yourself as the family IT person, or assign this role to another qualified person in the family. Take the time to explain to your family members what can be done to prevent them from being victims of a scam call. You may have to do this a few times just to be sure they’re protected.</p> <p>You can demonstrate how to securely make online payments, update subscriptions, and more, using TeamViewer as an example. Using the TeamViewer allowlist feature, you can also help your family members configure their TeamViewer to restrict the people who can assist them and limit their vulnerability to attacks.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-4f22914087&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;How do I set up TeamViewer more securely?&quot;}}" id="qalist-96720e41ec-item-4f22914087"> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-4f22914087-button" class="cmp-accordion__button" type="button" aria-controls="qalist-96720e41ec-item-4f22914087-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I set up TeamViewer more securely?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-4f22914087-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="qalist-96720e41ec-item-4f22914087-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-4f22914087&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>TeamViewer has a variety of features to increase your security even more. The TeamViewer allowlist feature enables you to specify exactly who can access a computer. Make sure each account has its own distinct password and activate TeamViewer two-factor authentication. As the family IT person, you can use the easy access feature for remote devices to access specific accounts without any password requests.</p>\r\n&quot;}}" id="text-4f22914087" class="cmp-text"> <p>TeamViewer has a variety of features to increase your security even more. The TeamViewer allowlist feature enables you to specify exactly who can access a computer. Make sure each account has its own distinct password and activate TeamViewer two-factor authentication. As the family IT person, you can use the easy access feature for remote devices to access specific accounts without any password requests.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-82fa2d4a6f&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;How do I stop a scam?&quot;}}" id="qalist-96720e41ec-item-82fa2d4a6f"> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-82fa2d4a6f-button" class="cmp-accordion__button" type="button" aria-controls="qalist-96720e41ec-item-82fa2d4a6f-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">How do I stop a scam?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-82fa2d4a6f-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="qalist-96720e41ec-item-82fa2d4a6f-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-82fa2d4a6f&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>You can stop a scam call in two easy steps: </p>\r\n<ol>\r\n<li>Simply hang up the phone.&amp;nbsp;</li>\r\n<li>Turn your computer off, if you aren’t sure how to close any software programs that are running.</li>\r\n</ol>\r\n&quot;}}" id="text-82fa2d4a6f" class="cmp-text"> <p>You can stop a scam call in two easy steps:</p> <ol> <li>Simply hang up the phone.&nbsp;</li> <li>Turn your computer off, if you aren’t sure how to close any software programs that are running.</li> </ol> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{&quot;qalist-96720e41ec-item-3c0a857531&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/qalist/item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;What should I do if I got scammed?&quot;}}" id="qalist-96720e41ec-item-3c0a857531"> <h3 class="cmp-accordion__header"><button id="qalist-96720e41ec-item-3c0a857531-button" class="cmp-accordion__button" type="button" aria-controls="qalist-96720e41ec-item-3c0a857531-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">What should I do if I got scammed?</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="qalist-96720e41ec-item-3c0a857531-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="qalist-96720e41ec-item-3c0a857531-button"> <div class="text"> <div data-cmp-data-layer="{&quot;text-3c0a857531&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;xdm:text&quot;:&quot;<p>The first thing you should do is contact your bank or credit card institutions to verify if any transactions have been made or any financial information has been compromised (bank account numbers, PINs, etc.). If payment was done via PayPal, immediately get in contact with PayPal to rectify the issue and in most cases, receive a refund.</p>\r\n<p>We also recommend contacting your local law enforcement agency to let them know of the attack, so they can look out for similar scams. To ensure your PC has not been compromised, you should have it checked by a local IT support company or a person you trust.</p>\r\n<p><a href=\&quot;https://community.teamviewer.com/English/discussion/109948/what-to-do-after-a-scammer-attack\&quot; target=\&quot;_blank\&quot;>Learn more about what to do after a scammer attack</a></p>\r\n&quot;}}" id="text-3c0a857531" class="cmp-text"> <p>The first thing you should do is contact your bank or credit card institutions to verify if any transactions have been made or any financial information has been compromised (bank account numbers, PINs, etc.). If payment was done via PayPal, immediately get in contact with PayPal to rectify the issue and in most cases, receive a refund.</p> <p>We also recommend contacting your local law enforcement agency to let them know of the attack, so they can look out for similar scams. To ensure your PC has not been compromised, you should have it checked by a local IT support company or a person you trust.</p> <p><a href="https://community.teamviewer.com/English/discussion/109948/what-to-do-after-a-scammer-attack" target="_blank">Learn more about what to do after a scammer attack</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-c52ea6f0e3" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="uniquesellingpoint" class="uniquesellingpoint utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-uniquesellingpoint utils-gridGutter"> <div class="title cmp-uniquesellingpoint__title"> <div data-cmp-data-layer="{&quot;title-f081b2b72d&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/title&quot;,&quot;dc:title&quot;:&quot;Do you suspect a scam attempt? Here’s what to do.&quot;,&quot;xdm:linkURL&quot;:&quot;&quot;}}" id="title-f081b2b72d" class="cmp-title"> <h2 class="cmp-title__text">Do you suspect a scam attempt? Here’s what to do.</h2> </div> </div> <div class="cmp-uniquesellingpoint__items"> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--first-child"> <div id="uniquesellingpoint-item-161e1b9d7b" class="cmp-teaser" data-cmp-data-layer="{&quot;uniquesellingpoint-item-161e1b9d7b&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;Disconnect your device&quot;,&quot;dc:description&quot;:&quot;<p>Immediately disconnect your device from the internet and consult an expert to ensure your computer has not been infected with malware.</p>\r\n&quot;}}"> <div class="cmp-teaser__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-1-blue-padded?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-1-blue-padded.svg" data-title="Step 1 icon" id="image-161e1b9d7b" data-cmp-data-layer="{&quot;image-161e1b9d7b&quot;:{&quot;@type&quot;:&quot;core/wcm/components/image/v2/image&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;image&quot;:{&quot;repo:id&quot;:&quot;7dd6e3a4-71bb-45d7-a49c-0d5d2e150074&quot;,&quot;repo:modifyDate&quot;:&quot;2023-09-18T15:04:35Z&quot;,&quot;@type&quot;:&quot;image/svg+xml&quot;,&quot;repo:path&quot;:&quot;/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-1-blue-padded.svg&quot;}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-1-blue-padded?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Step 1 icon"> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Disconnect your device</h3> <div class="cmp-teaser__description"> <p>Immediately disconnect your device from the internet and consult an expert to ensure your computer has not been infected with malware.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-422308a9d3" class="cmp-teaser" data-cmp-data-layer="{&quot;uniquesellingpoint-item-422308a9d3&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;Contact local police&quot;,&quot;dc:description&quot;:&quot;<p>Regardless of the software and modus operandi used, please contact the police if you suspect you have been targeted by a scammer.<br />\r\n</p>\r\n&quot;}}"> <div class="cmp-teaser__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-2-blue-padded?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-2-blue-padded.svg" id="image-422308a9d3" data-cmp-data-layer="{&quot;image-422308a9d3&quot;:{&quot;@type&quot;:&quot;core/wcm/components/image/v2/image&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;image&quot;:{&quot;repo:id&quot;:&quot;bbe3c0ea-31a1-4b30-954c-e57be9815b6c&quot;,&quot;repo:modifyDate&quot;:&quot;2023-09-18T14:58:15Z&quot;,&quot;@type&quot;:&quot;image/svg+xml&quot;,&quot;repo:path&quot;:&quot;/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-2-blue-padded.svg&quot;}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-2-blue-padded?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Contact local police</h3> <div class="cmp-teaser__description"> <p>Regardless of the software and modus operandi used, please contact the police if you suspect you have been targeted by a scammer.<br></p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--last-child"> <div id="uniquesellingpoint-item-7a2d722972" class="cmp-teaser" data-cmp-data-layer="{&quot;uniquesellingpoint-item-7a2d722972&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;dc:title&quot;:&quot;Contact TeamViewer&quot;,&quot;dc:description&quot;:&quot;<p>We are on your side. TeamViewer will investigate every suspected scamming case reported to us via the form below.</p>\r\n&quot;}}"> <div class="cmp-teaser__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-3-blue-padded?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-3-blue-padded.svg" data-title="Step 3 icon" id="image-7a2d722972" data-cmp-data-layer="{&quot;image-7a2d722972&quot;:{&quot;@type&quot;:&quot;core/wcm/components/image/v2/image&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:05Z&quot;,&quot;image&quot;:{&quot;repo:id&quot;:&quot;5318f9e3-89e5-46d8-9305-f988c6f9e465&quot;,&quot;repo:modifyDate&quot;:&quot;2023-09-18T14:58:16Z&quot;,&quot;@type&quot;:&quot;image/svg+xml&quot;,&quot;repo:path&quot;:&quot;/content/dam/teamviewer/central-image-hub/icons/misc/icon-step-3-blue-padded.svg&quot;}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-step-3-blue-padded?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Step 3 icon"> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Contact TeamViewer</h3> <div class="cmp-teaser__description"> <p>We are on your side. TeamViewer will investigate every suspected scamming case reported to us via the form below.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="report-a-scam" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-10 cmp-leadparagraph--left-align aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-3291deb161"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{&quot;title-a9f281739b&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/title&quot;,&quot;dc:title&quot;:&quot;Report a scam&quot;,&quot;xdm:linkURL&quot;:&quot;&quot;}}" id="title-a9f281739b" class="cmp-title"> <h2 class="cmp-title__text">Report a scam</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{&quot;text-7165358af6&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;xdm:text&quot;:&quot;<p><b>If you have been contacted by someone claiming to be from a well-known company, who wanted to use TeamViewer to access your computer, and you felt it was a scam, we would appreciate your help in stopping these incidents. Please use the form below to report all information about your experience with them.</b></p>\r\n<p>This information will assist us in our investigations. The information you provide will be treated according to German privacy law and the <a href=\&quot;/content/teamviewer/website/apac/en/legal/privacy-and-cookies.html\&quot;>TeamViewer Privacy Notice</a>. Your data will NOT be used to contact you for general marketing purposes.</p>\r\n<p>Reporting a scam will help us and the authorities track this kind of fraud and prevent it. However, this does not necessarily mean that we or the police can solve your individual case. Also, we are not able to replace or cover any losses you may have incurred due to fraudulent activity.</p>\r\n&quot;}}" id="text-7165358af6" class="cmp-text"> <p><b>If you have been contacted by someone claiming to be from a well-known company, who wanted to use TeamViewer to access your computer, and you felt it was a scam, we would appreciate your help in stopping these incidents. Please use the form below to report all information about your experience with them.</b></p> <p>This information will assist us in our investigations. The information you provide will be treated according to German privacy law and the <a href="/apac/legal/privacy-and-cookies/">TeamViewer Privacy Notice</a>. Your data will NOT be used to contact you for general marketing purposes.</p> <p>Reporting a scam will help us and the authorities track this kind of fraud and prevent it. However, this does not necessarily mean that we or the police can solve your individual case. Also, we are not able to replace or cover any losses you may have incurred due to fraudulent activity.</p> </div> </div> </div> </div> </div> </div> </div> <div class="aemformscontainer-wrapper utils-unset-gridGutter cmp-aemformscontainer-wrapper--background cmp-aemformscontainer-wrapper--background-light aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-aemformscontainer-wrapper"> <div class="cmp-container cmp-container--in-grid"> <svg class="cmp-aemformscontainer-wrapper__pointer cmp-aemformscontainer-wrapper__pointer--above" viewbox="0 0 26 46" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M13 42L13 0" stroke="url(#paint0_linear_3039_15544)" stroke-width="2" /> <path d="M1 29.916C4.45785 30.41 6.53011 31.4461 9 33.916C11.4699 36.3859 13 41.916 13 41.916C13 41.916 14.5301 36.3859 17 33.916C19.4699 31.4461 21.5422 30.41 25 29.916" stroke="#010123" stroke-width="2" /> <defs> <lineargradient id="paint0_linear_3039_15544" x1="13.5" y1="-2.18557e-08" x2="13" y2="34" gradientunits="userSpaceOnUse"> <stop stop-color="#010123" stop-opacity="0" /> <stop offset="1" stop-color="#010123" /> </lineargradient> </defs> </svg> <svg class="cmp-aemformscontainer-wrapper__pointer cmp-aemformscontainer-wrapper__pointer--aside" viewbox="0 0 66 75" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M49.7807 63.3593L50.5974 62.7899L52.6892 65.9116L49.352 64.2691L49.7807 63.3593ZM49.7807 63.3593C49.352 64.2691 49.3522 64.2691 49.3522 64.2691C49.3522 64.2692 49.3523 64.2692 49.3523 64.2692C49.3523 64.2692 49.3523 64.2692 49.3521 64.2691C49.3519 64.269 49.3513 64.2687 49.3504 64.2683C49.3487 64.2674 49.3458 64.266 49.3417 64.264C49.3335 64.26 49.3206 64.2538 49.3032 64.2454C49.2686 64.2288 49.216 64.2038 49.1473 64.1716C49.0097 64.1074 48.8075 64.0148 48.5537 63.9038C48.0454 63.6815 47.3341 63.3872 46.5231 63.0995C44.8633 62.5105 42.9273 62.0011 41.4632 62.0869L41.3465 60.0698C43.2262 59.9597 45.4781 60.5908 47.1703 61.1912C48.0353 61.4982 48.791 61.8109 49.3307 62.0469C49.6009 62.165 49.818 62.2644 49.9687 62.3348C50.0441 62.37 50.1029 62.398 50.1436 62.4176C50.1639 62.4273 50.1797 62.435 50.1907 62.4403C50.1962 62.443 50.2006 62.4451 50.2037 62.4467C50.2053 62.4474 50.2065 62.4481 50.2075 62.4485C50.208 62.4488 50.2084 62.449 50.2087 62.4491C50.2088 62.4492 50.209 62.4493 50.2091 62.4493C50.2093 62.4494 50.2094 62.4495 49.7807 63.3593ZM41.4632 62.0869C39.8613 62.1807 38.6291 62.4249 37.5198 62.8805C36.4113 63.3358 35.3722 64.0243 34.1839 65.0749L32.8864 63.5469C34.1856 62.3982 35.4094 61.5682 36.7781 61.006C38.1458 60.4442 39.6047 60.1718 41.3465 60.0698L41.4632 62.0869ZM49.0996 47.3588C48.2607 48.716 47.7501 49.8683 47.4757 51.0555C47.201 52.2436 47.1496 53.5241 47.2994 55.155L45.3285 55.3402C45.1657 53.5667 45.2104 52.0533 45.549 50.5884C45.8879 49.1225 46.5078 47.7625 47.425 46.2787L49.0996 47.3588ZM47.2994 55.155C47.4362 56.6456 48.2202 58.5233 49.0399 60.1102C49.4403 60.8855 49.8322 61.5593 50.1238 62.039C50.2693 62.2785 50.3894 62.4687 50.4723 62.5979C50.5137 62.6624 50.5458 62.7117 50.5672 62.7442C50.5778 62.7605 50.5858 62.7725 50.5909 62.7802C50.5935 62.7841 50.5953 62.7868 50.5964 62.7884C50.5969 62.7892 50.5973 62.7898 50.5974 62.79C50.5975 62.7901 50.5976 62.7902 50.5975 62.7902C50.5975 62.7902 50.5975 62.7901 50.5975 62.7901C50.5974 62.79 50.5974 62.7899 49.7807 63.3593C48.9641 63.9286 48.964 63.9285 48.9639 63.9283C48.9638 63.9282 48.9637 63.9281 48.9636 63.9279C48.9634 63.9276 48.9632 63.9272 48.9629 63.9268C48.9623 63.9259 48.9615 63.9247 48.9605 63.9233C48.9586 63.9203 48.9559 63.9163 48.9524 63.9111C48.9456 63.9008 48.9358 63.886 48.9233 63.8669C48.8983 63.8288 48.8623 63.7736 48.8169 63.7028C48.7261 63.5613 48.5972 63.3571 48.4422 63.1021C48.1326 62.5928 47.7163 61.8771 47.2892 61.05C46.4536 59.4322 45.5042 57.254 45.3285 55.3402L47.2994 55.155Z" fill="#010123" /> <path d="M49.1317 62.7967C28.8205 44.4744 12.6832 35.5002 12.6832 0" stroke="url(#paint0_linear_3755_17303)" stroke-width="2" /> <defs> <lineargradient id="paint0_linear_3755_17303" x1="27.4878" y1="45.7377" x2="11.6832" y2="-3.78811e-06" gradientunits="userSpaceOnUse"> <stop /> <stop offset="1" stop-opacity="0" /> </lineargradient> </defs> </svg> <div class="cmp-aemformscontainer-wrapper__content utils-gridGutter"> <div class="cmp-aemformscontainer-wrapper__form" data-component-module="aemformscontainer-atom"> <div id="aemformscontainer-d22964c053" class="cmp-aemformscontainer" data-cmp-data-layer="{&quot;aemform-aemformscontainer-d22964c053&quot;:{&quot;formRef&quot;:&quot;/content/forms/af/freshdesk/report-a-scam&quot;}}"> <script> // Editor evaluates this script and if the clientlib is not loaded by then, it will fail. Hence triggering an // event after clientlib load and initializing on that event. (function () { var onScriptLoad = function (evnt) { var formApp = evnt.detail.formApp; formApp.initializeAEMForm({ "form" : "true", "submitType" : "inline", "thankyouConfig" : "page", "thankyouMessage": "", "thankyouPage" : "", "useIframe" : "", "height" : "auto", "aemFormComponentPath" : "\/content\/teamviewer\/website\/apac\/en\/resources\/trust\u002Dcenter\/resolute\u002Dmisuse\u002Dprevention\/jcr:content\/root\/container\/aemformscontainer", "enableFocusOnFirstField" : "true" }); //remove the event listener after completion window.removeEventListener("aemform-onscript-load", onScriptLoad); }; window.addEventListener("aemform-onscript-load", onScriptLoad); }()); </script><iframe id="aemFormFrame" src="/content/teamviewer/website/apac/en/resources/trust-center/resolute-misuse-prevention/jcr:content/root/container/aemformscontainer.iframe.en.html?dataRef=&amp;wcmmode=DISABLED" style="width:100%;" data-form-page-path="/content/forms/af/freshdesk/report-a-scam"></iframe> <script src="/etc.clientlibs/fd/af/runtime/clientlibs/aemformcontainer/third-party/iframeResizer.1731435657270.min.js"></script> <link rel="stylesheet" href="/etc.clientlibs/fd/af/runtime/clientlibs/aemformcontainer/formapp.1731435657270.min.css" type="text/css"> <script src="/etc.clientlibs/fd/af/runtime/clientlibs/aemformcontainer/formapp.1731435657270.min.js"></script> <script src="/etc.clientlibs/fd/af/runtime/clientlibs/aemformcontainer/formapp.1731435657270.min.js"></script> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light aem-GridColumn aem-GridColumn--default--12"> <div id="container-78fa5fcc9c" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-6005a5376e" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-12 aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{&quot;text-674377d900&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:06Z&quot;,&quot;xdm:text&quot;:&quot;<p><sub>You can find your log file by clicking <b>Extras &amp;gt; Open log files</b> in your TeamViewer client. Locate the file called &amp;quot;TeamViewerXX_Logfile.log&amp;quot; and &amp;quot;TeamViewer_LogfileXX_OLD.log&amp;quot;, where &amp;quot;XX&amp;quot; is your TeamViewer version.</sub></p>\r\n&quot;}}" id="text-674377d900" class="cmp-text"> <p><sub>You can find your log file by clicking <b>Extras &gt; Open log files</b> in your TeamViewer client. Locate the file called "TeamViewerXX_Logfile.log" and "TeamViewer_LogfileXX_OLD.log", where "XX" is your TeamViewer version.</sub></p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark aem-GridColumn aem-GridColumn--default--12"> <div id="container-2922b993e3" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-fc23a33d63" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils--layout-10 cmp-leadparagraph--horizontal aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-ed2b58ec74"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{&quot;title-8f38d4ee3d&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/title&quot;,&quot;dc:title&quot;:&quot;Do you want to report a security issue?&quot;,&quot;xdm:linkURL&quot;:&quot;&quot;}}" id="title-8f38d4ee3d" class="cmp-title"> <h2 class="cmp-title__text">Do you want to report a security issue?</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{&quot;text-6f0fad2fd8&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/text&quot;,&quot;xdm:text&quot;:&quot;<p>TeamViewer’s security team will investigate every submission in our Vulnerability Disclosure Program (VDP).</p>\r\n&quot;}}" id="text-6f0fad2fd8" class="cmp-text"> <p>TeamViewer’s security team will investigate every submission in our Vulnerability Disclosure Program (VDP).</p> </div> </div> <div class="buttonlist cmp-leadparagraph__buttons"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-c7ace7aa9d" class="cmp-button" href="https://vdp.teamviewer.com/" target="_blank" data-cmp-clickable data-cmp-data-layer="{&quot;button-c7ace7aa9d&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/button&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:06Z&quot;,&quot;dc:title&quot;:&quot; Learn more about our VDP&quot;,&quot;xdm:linkURL&quot;:&quot;https://vdp.teamviewer.com/&quot;}}"> <span class="cmp-button__text"> Learn more about our VDP</span> </a> </div></li> <li class="cmp-buttonlist__button "> <div data-component-module="button-atom" class="button cmp-button--secondary"> <a id="button-66c1635f1f" class="cmp-button" href="/apac/resources/trust-center/bug-bounty-program/" data-cmp-clickable data-cmp-data-layer="{&quot;button-66c1635f1f&quot;:{&quot;@type&quot;:&quot;teamviewer/components/tenants/website/_atoms/button&quot;,&quot;repo:modifyDate&quot;:&quot;2024-05-08T14:22:06Z&quot;,&quot;dc:title&quot;:&quot;Bug Bounty Program&quot;,&quot;xdm:linkURL&quot;:&quot;/apac/resources/trust-center/bug-bounty-program/&quot;}}"> <span class="cmp-button__text">Bug Bounty Program</span> </a> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <footer class="experiencefragment xf-footer-general aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-966791c2dc" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-27347a0387" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter xf-footer-general__background aem-GridColumn aem-GridColumn--default--12"> <div id="container-d05bed327e" class="cmp-container cmp-container--fullwidth"> </div> </div> <div class="utils-unset-gridGutter xf-footer-general__content aem-GridColumn aem-GridColumn--default--12"> <div id="container-a3741652f2" class="cmp-container cmp-container--in-grid"> <div class="utils-unset-gridGutter xf-footer-general__primary-content"> <div id="container-8e580f4dc1" class="cmp-container cmp-container--fullwidth"> <div class="basic-image cmp-basic-image utils-gridGutter xf-footer-general__logo"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-teamviewer-white?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/teamviewer/logo-teamviewer-white.svg" data-title="TeamViewer logo" id="image-4fdeb5fa6d" 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data-liid="b34750a66af7bafdc8fd4cf0489d44e0dc1d29e28430fc252c5cd1731bd25cef" data-lc="en" data-cc="AMS"><a class="cmp-region__link" href="/ams/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Americas - English</span> </a></li> <li class="cmp-region__country" data-liid="6efdd57f80520c94a0e9e147ed5f1d3ce0aa757bca7969b3da15c2db7b9b8658" data-lc="es" data-cc="LATAM"><a class="cmp-region__link" href="/latam/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">América Latina - Español</span> </a></li> </ul> <ul> <li class="cmp-region__country" data-liid="9d077001d3c1bbe7737e11136bf9827b1df0877042c15a6a37176caeb3f348b9" data-lc="pt" data-cc="BR"><a class="cmp-region__link" href="/pt-br/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Brazil"> </div><span class="cmp-region__link-label">Brasil - Português</span> </a></li> <li class="cmp-region__country" data-liid="8be1d9100cde1426c4777a21e09b7445733f1b38c463fac8e7006bd263090273" data-lc="en" data-cc="CA"><a class="cmp-region__link" href="/en-ca/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Canada"> </div><span class="cmp-region__link-label">Canada - English</span> </a></li> <li class="cmp-region__country" data-liid="605376c0e471b97f827c14f75e4d52716e4e057d389ac25dd49ac46040157d7e" data-lc="fr" data-cc="CA"><a class="cmp-region__link" href="/fr-ca/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Canada"> </div><span class="cmp-region__link-label">Canada - Français</span> </a></li> <li class="cmp-region__country" data-liid="2f2b70d03461bdfa2dc51e46e9eedb9b95da1369a9622feacbf42e65a008273d" data-lc="en" data-cc="US"><a class="cmp-region__link" href="/en-us/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_United_States"> </div><span class="cmp-region__link-label">United States - English</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Asia Pacific</h3> <ul> <li class="cmp-region__country" data-liid="fcc614baeff97ceee50d4284c21e527912b1d84c0363eadc769baa64b24405d9" data-lc="en" data-cc="APAC"><a class="cmp-region__link" href="/apac/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Asia Pacific - English</span> </a></li> </ul> <ul> <li class="cmp-region__country" data-liid="024a4e2640da327aeda6c87cb639bbed074ec3384efb8eb5d6edce44f7e8e1d3" data-lc="en" data-cc="AU"><a class="cmp-region__link" href="/en-au/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Australia"> </div><span class="cmp-region__link-label">Australia - English</span> </a></li> <li class="cmp-region__country" data-liid="5eccaf959cac192819a8809e1df35b3f5efa109fc2bbd7d039275f8877615c92" data-lc="zh-cn" data-cc="CN"><a class="cmp-region__link" href="https://www.teamviewer.cn/cn/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Peoples_Republic_of_China"> </div><span class="cmp-region__link-label">中国 - 中⽂(简体)</span> </a></li> <li class="cmp-region__country" data-liid="ff6308a9fc3eb8491f966a174be25df9d75472846abd7bfeba06baca5383c697" data-lc="zh-hk" data-cc="HK"><a class="cmp-region__link" href="/hk/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hong_Kong"> </div><span class="cmp-region__link-label">香港 - 繁體中文</span> </a></li> <li class="cmp-region__country" data-liid="ebebdbd62a46dd8399437c22614d876cb841171938baa64cfdaa48fc22d82bf2" data-lc="en" data-cc="IN"><a class="cmp-region__link" href="/en-in/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_India"> </div><span class="cmp-region__link-label">India - English</span> </a></li> <li class="cmp-region__country" data-liid="12c42c24501f46e99e572bd08657dd4c497f7e759cc1d8d1bd86d6e9be5a89e4" data-lc="ja" data-cc="JP"><a class="cmp-region__link" href="/ja/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Japan"> </div><span class="cmp-region__link-label">日本 - ⽇本語</span> </a></li> <li class="cmp-region__country" data-liid="a1906b5fdb76ec4832fdbfb78c1b11050d1df3319ebf00aada081ae7556e8920" data-lc="en" data-cc="NZ"><a class="cmp-region__link" href="/en-nz/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_New_Zealand"> </div><span class="cmp-region__link-label">New Zealand - English</span> </a></li> <li class="cmp-region__country" data-liid="5a49ccce0555fdaf2da673e0261a5163082e455dc80b4ba467768632f88f9d57" data-lc="ko" data-cc="KR"><a class="cmp-region__link" href="/ko/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_South_Korea"> </div><span class="cmp-region__link-label">대한민국 - 한국어</span> </a></li> <li class="cmp-region__country" data-liid="855f59e647f418217fe19cb9da230753db7287d3a375701b418f54d66f28a38b" data-lc="zh-hk" data-cc="TW"><a class="cmp-region__link" href="/tw/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">台灣-繁體中文</span> </a></li> <li class="cmp-region__country" data-liid="3f1ff0531b2c6a4818bd86837408f993d3d975fadfb76ab0874fabd1199b2ce6" data-lc="th" data-cc="TH"><a class="cmp-region__link" href="/th/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Thailand"> </div><span class="cmp-region__link-label">ประเทศไทย - ภาษาไทย</span> </a></li> <li class="cmp-region__country" data-liid="6892ac514341192820f7b95a4523553f89ff28d499d2b3c46e547a7073ae5d7a" data-lc="vi" data-cc="VN"><a class="cmp-region__link" href="/vi/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Vietnam"> </div><span class="cmp-region__link-label">Việt Nam - Tiếng Việt</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Commonwealth of Independent States</h3> <ul> <li class="cmp-region__country" data-liid="db105814109fd35f84416af7d711e4d5d44d7978fd7494648569e4b16a57563a" data-lc="en" data-cc="CIS"><a class="cmp-region__link" href="/en-cis/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">CIS - English</span> </a></li> <li class="cmp-region__country" data-liid="22f01eadb8de618b31f2bbe99b4d924e61ab24fdf11d0a9918b663feb0c0a2fa" data-lc="ru" data-cc="CIS"><a class="cmp-region__link" href="/ru-cis/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">СНГ - Русский</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Europe</h3> <ul> <li class="cmp-region__country" data-liid="05d0cbe0e3737cef831f9aef4a6f030ab07339647ee6fc077499a29238a8c005" data-lc="en" data-cc="EU"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Europe - English</span> </a></li> </ul> <ul> <li class="cmp-region__country" data-liid="87b9021864a603e89134f55912ed5dc95cf88296d287c50d5735bf9322a6aa07" data-lc="fr" data-cc="BE"><a class="cmp-region__link" href="/fr/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">Belgique - Français</span> </a></li> <li class="cmp-region__country" data-liid="c07d611801a3f4c17ed297376191b86c1ac183008fd1628bd28b929935404a49" data-lc="nl" data-cc="BE"><a class="cmp-region__link" href="/nl/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">België - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="0208843ba6a8eeade261d70865aa45d21a157622b32a3e30b55958ad388b86b9" data-lc="en" data-cc="BG"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Bulgaria"> </div><span class="cmp-region__link-label">Bulgaria - English</span> </a></li> <li class="cmp-region__country" data-liid="323da3ccac47322fd1d9a5e592c0ba76f9ff17efd7ec7b63477373c0a1d656c8" data-lc="en" data-cc="HR"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Croatia"> </div><span class="cmp-region__link-label">Croatia - English</span> </a></li> <li class="cmp-region__country" data-liid="11b02d1a2f5272fa81d97037d8e96d33cec98b15f60abbd382dbe7b90f46c78f" data-lc="en" data-cc="CY"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Cyprus"> </div><span class="cmp-region__link-label">Cyprus - English</span> </a></li> <li class="cmp-region__country" data-liid="1bbbf59277e1f38863faae542766280b2aa38e0622ba83172e59851492712daf" data-lc="cs" data-cc="CZ"><a class="cmp-region__link" href="/cs/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Czech_Republic"> </div><span class="cmp-region__link-label">Czechia - Čeština</span> </a></li> <li class="cmp-region__country" data-liid="6deb690ba36de4a22b4f72c3a6326dd9100ea6c84ecf8865417a5621988afd04" data-lc="en" data-cc="DK"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Denmark"> </div><span class="cmp-region__link-label">Denmark - English</span> </a></li> <li class="cmp-region__country" data-liid="986b008f9bd4c7239bc8de0951ac4c223b4e4327a593504eb85219e13df47ed8" data-lc="de" data-cc="DE"><a class="cmp-region__link" href="/de/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Germany"> </div><span class="cmp-region__link-label">Deutschland - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/resources/trust-center/resolute-misuse-prevention/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" 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