Software for managed service providers (MSPs)

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</noscript> </div> </div></li> </ul> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--as-link cmp-basic-button--centered aem-GridColumn aem-GridColumn--default--12"> <a id="button-eba38ba1d5" class="cmp-button js-scroll cmp-button--has-icon" href="/apac/success-stories/" data-cmp-clickable data-cmp-data-layer="{"button-eba38ba1d5":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Learn more about our customers","xdm:linkURL":"/apac/success-stories/"}}"> <span class="cmp-button__text">Learn more about our customers</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-fe6aaef481" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-cloud-services-personal-devices?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-cloud-services-personal-devices.jpg" data-title="Illustration showing cloud services on different devices" id="image-0013203db4" data-cmp-data-layer="{"image-0013203db4":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:54Z","image":{"repo:id":"c202ce0c-bd70-4735-9869-c297206fb3e6","repo:modifyDate":"2024-03-15T11:25:17Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-cloud-services-personal-devices.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-cloud-services-personal-devices?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Illustration showing cloud services on different devices"> </noscript> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-742732af75":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Ensuring uncompromized infrastructure","xdm:linkURL":""}}" id="title-742732af75" class="cmp-title"> <h2 class="cmp-title__text">Ensuring uncompromized infrastructure</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-a9e9052486":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Any cloud-based remote access solution could create a gateway into a business. Through accessing a device without prior configuration, ransomware could be sent or a client’s infrastructure could be compromised, threatening the whole business. MSPs are vital in ensuring confidence and security for client devices, and with their reputation and revenue on the line, savvy clients will seek your reassurance.</p>\r\n"}}" id="text-a9e9052486" class="cmp-text"> <p>Any cloud-based remote access solution could create a gateway into a business. Through accessing a device without prior configuration, ransomware could be sent or a client’s infrastructure could be compromised, threatening the whole business. MSPs are vital in ensuring confidence and security for client devices, and with their reputation and revenue on the line, savvy clients will seek your reassurance.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-unmonitored-assets?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-unmonitored-assets.jpg" data-title="Illustration showing assets being managed remotely" id="image-2bc4d828f6" data-cmp-data-layer="{"image-2bc4d828f6":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:54Z","image":{"repo:id":"ff5bee40-706e-4de5-b4af-192c347c9a7f","repo:modifyDate":"2024-03-07T18:45:55Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-unmonitored-assets.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-unmonitored-assets?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Illustration showing assets being managed remotely"> </noscript> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-828310744c":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Building a more agile, efficient, client-focused MSP model with TeamViewer","xdm:linkURL":""}}" id="title-828310744c" class="cmp-title"> <h2 class="cmp-title__text">Building a more agile, efficient, client-focused MSP model with TeamViewer</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-bc785f5fb9":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Many MSP business leaders are currently facing a mix of competing priorities. On the one hand, they’re expected to meet increasingly complex client needs. On the other hand, the pressure is on to do more with less.</p>\r\n"}}" id="text-bc785f5fb9" class="cmp-text"> <p>Many MSP business leaders are currently facing a mix of competing priorities. On the one hand, they’re expected to meet increasingly complex client needs. On the other hand, the pressure is on to do more with less.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-331429f24d" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-46a1201039" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-cf7aeb75bc" class="cmp-experiencefragment cmp-experiencefragment--award-overview"> <div id="container-48c2919de8" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-28dc415b3c" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-22cf57772d":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-04-04T09:17:02Z","xdm:text":"<h2>Maximize your efficiency with our award-winning support solutions for MSPs and enterprises</h2>\r\n"}}" id="text-22cf57772d" class="cmp-text"> <h2>Maximize your efficiency with our award-winning support solutions for MSPs and enterprises</h2> </div> </div> <div class="customerlogo cmp-customerlogo--items-single-row utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customerlogo utils-gridGutter"> <ul class="parsys cmp-customerlogo__list"> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-setup-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-setup-enterprise.svg" data-title="G2 Award: Easiest Setup, Enterprise" id="image-3e2358cb25" data-cmp-data-layer="{"image-3e2358cb25":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-05-22T14:13:36Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"98be26d0-f50f-411b-9493-7b71e1d55c61","repo:modifyDate":"2024-09-25T17:10:22Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-setup-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-setup-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Easiest Setup, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-to-use-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-to-use-enterprise.svg" data-title="G2 Award: Easiest Admin, Enterprise" id="image-e48ba71d7a" data-cmp-data-layer="{"image-e48ba71d7a":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-05-22T14:13:43Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"5c3925a5-efef-4c3e-a9df-19f40c6d014c","repo:modifyDate":"2024-09-25T17:10:24Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-to-use-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-to-use-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Easiest Admin, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-leader-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-leader-enterprise.svg" data-title="G2 Award: Leader, Enterprise" id="image-cca7e4f883" data-cmp-data-layer="{"image-cca7e4f883":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-05-22T14:13:30Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"2625f416-f963-4290-b7f5-00607d7269a2","repo:modifyDate":"2024-09-25T17:10:27Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-leader-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-leader-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Leader, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-most-implementable-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-most-implementable-enterprise.svg" data-title="G2 Award: Most Implementable, Enterprise" id="image-3eed61dc29" data-cmp-data-layer="{"image-3eed61dc29":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-05-22T14:13:55Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"5e3c7da7-b006-463c-be5f-9e19227e40ec","repo:modifyDate":"2024-09-25T17:10:28Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-most-implementable-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-most-implementable-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Most Implementable, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-best-meets-requirements-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-best-meets-requirements-enterprise.svg" data-title="G2 Award: Best Meets Requirements, Enterprise" id="image-560993d02e" data-cmp-data-layer="{"image-560993d02e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-26T11:41:18Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"5e233354-b180-4895-9085-e1e3d8ca32b3","repo:modifyDate":"2024-09-25T17:10:19Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-best-meets-requirements-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-best-meets-requirements-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Best Meets Requirements, Enterprise"> </noscript></a> </div> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-73cf044ec1" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-featurelist aem-GridColumn aem-GridColumn--default--12"> <h2 class="cmp-featurelist__headline">Challenges of MSPs</h2> <div id="featurelist-04cbb66097" class="cmp-accordion cmp-accordion--featurelist" data-cmp-is="accordion" data-cmp-data-layer="{"featurelist-04cbb66097":{"shownItems":[],"@type":"teamviewer/components/tenants/website/featurelist","repo:modifyDate":"2024-07-18T12:13:54Z"}}" data-cmp-single-expansion data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-23b44f5fa1":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Growing complexity of IT infrastructures"}}" id="featurelist-04cbb66097-item-23b44f5fa1"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-23b44f5fa1-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-23b44f5fa1-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Growing complexity of IT infrastructures</span> <span class="cmp-accordion__subtitle">In 2017, the average enterprise was using around 17 cloud applications. By 2022, that number rose to 130.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-23b44f5fa1-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-23b44f5fa1-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-23b44f5fa1":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>The volume and variety of data within organizations have also ballooned, often driven by new and emerging initiatives such as IoT and data analytics. Managing data, applications, and services across varied cloud and on-premise locations adds to the complexity&nbsp;— as does the shift towards remote and mobile work.</p>\r\n<p>It’s a lot to manage. Not only do you need to develop expertise across a broad spectrum of technologies. You also have to respond rapidly to an increasing number of service requests. A big ask, if you rely heavily on physical on-site visits.</p>\r\n"}}" id="text-23b44f5fa1" class="cmp-text"> <p>The volume and variety of data within organizations have also ballooned, often driven by new and emerging initiatives such as IoT and data analytics. Managing data, applications, and services across varied cloud and on-premise locations adds to the complexity — as does the shift towards remote and mobile work.</p> <p>It’s a lot to manage. Not only do you need to develop expertise across a broad spectrum of technologies. You also have to respond rapidly to an increasing number of service requests. A big ask, if you rely heavily on physical on-site visits.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-1e66312766":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Shifting client demands"}}" id="featurelist-04cbb66097-item-1e66312766"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-1e66312766-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-1e66312766-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Shifting client demands</span> <span class="cmp-accordion__subtitle">As clients embrace new business initiatives — like new sales channels and smart technology — a much wider range and volume of device types, systems, and applications will likely fall under an MSP’s support umbrella.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-1e66312766-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-1e66312766-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-1e66312766":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>Meanwhile, high-value clients continue to have high demands when it comes to security, uptime, and availability.&nbsp;</p>\r\n<p>Clients will expect MSPs to think and act smart to meet their requirements while keeping response and resolution times to a minimum. Premium remote support solutions can help achieve just that.</p>\r\n"}}" id="text-1e66312766" class="cmp-text"> <p>Meanwhile, high-value clients continue to have high demands when it comes to security, uptime, and availability. </p> <p>Clients will expect MSPs to think and act smart to meet their requirements while keeping response and resolution times to a minimum. Premium remote support solutions can help achieve just that.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-a5061be2af":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"New security threats"}}" id="featurelist-04cbb66097-item-a5061be2af"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-a5061be2af-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-a5061be2af-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">New security threats</span> <span class="cmp-accordion__subtitle">Phishing attempts, ransomware attacks, DDoS attacks, supply chain attacks — they all pose a threat to your clients.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-a5061be2af-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-a5061be2af-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-a5061be2af":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>The likelihood of a successful cyberattack is growing and the potential repercussions of an attack are becoming more significant. According to IBM, the global average cost of a data breach in 2023 was $4.45 million — 15% more than in 2020. </p>\r\n<p>If an end user suspects a breach has occurred, how quickly can you get your eyes on the problem? How quickly can you trigger isolation, backup, recovery, and remediation protocols? Can you do it all remotely?</p>\r\n"}}" id="text-a5061be2af" class="cmp-text"> <p>The likelihood of a successful cyberattack is growing and the potential repercussions of an attack are becoming more significant. According to IBM, the global average cost of a data breach in 2023 was $4.45 million — 15% more than in 2020. </p> <p>If an end user suspects a breach has occurred, how quickly can you get your eyes on the problem? How quickly can you trigger isolation, backup, recovery, and remediation protocols? Can you do it all remotely?</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-9d4c7e9033":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Onboarding more high-value clients"}}" id="featurelist-04cbb66097-item-9d4c7e9033"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-9d4c7e9033-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-9d4c7e9033-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Onboarding more high-value clients</span> <span class="cmp-accordion__subtitle">Challenges can arise when sourcing and onboarding clients such as banks, healthcare, finance, and public sector industries.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-9d4c7e9033-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-9d4c7e9033-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-9d4c7e9033":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>These clients&nbsp;have high security requirements and expect constant reports through event logs and audits. MSPs also carry out a risk assessments which defines how and through which IP client devices connect, etc. This process takes time as it should be thorough, delaying the working relationship between the client and MSP.</p>\r\n"}}" id="text-9d4c7e9033" class="cmp-text"> <p>These clients have high security requirements and expect constant reports through event logs and audits. MSPs also carry out a risk assessments which defines how and through which IP client devices connect, etc. This process takes time as it should be thorough, delaying the working relationship between the client and MSP.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-772fb5da17":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Talent shortages"}}" id="featurelist-04cbb66097-item-772fb5da17"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-772fb5da17-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-772fb5da17-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Talent shortages</span> <span class="cmp-accordion__subtitle">In cybersecurity alone, an estimated 4 million extra workers are currently needed to meet the needs of organizations worldwide. This skills gap has increased by more than 12% since 2022.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-772fb5da17-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-772fb5da17-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-772fb5da17":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>Likewise, in areas such as network and systems engineering, server maintenance, and experienced help desk support, skilled talent is often in short supply&nbsp;— and comes at a premium.&nbsp;</p>\r\n<p>As an MSP, you need to ensure that workforce shortages don’t put you at risk of breaching your SLAs. Technologies that allow you to onboard employees quickly and retrain or upskill existing employees help you to increase the efficiency of your workforce.</p>\r\n"}}" id="text-772fb5da17" class="cmp-text"> <p>Likewise, in areas such as network and systems engineering, server maintenance, and experienced help desk support, skilled talent is often in short supply — and comes at a premium. </p> <p>As an MSP, you need to ensure that workforce shortages don’t put you at risk of breaching your SLAs. Technologies that allow you to onboard employees quickly and retrain or upskill existing employees help you to increase the efficiency of your workforce.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-4d5d8809f4":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Remote work challenges"}}" id="featurelist-04cbb66097-item-4d5d8809f4"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-4d5d8809f4-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-4d5d8809f4-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Remote work challenges</span> <span class="cmp-accordion__subtitle">In a tight labor market, talented technicians know that plenty of alternative employment avenues are open if they choose to leave their current position.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-4d5d8809f4-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-4d5d8809f4-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-4d5d8809f4":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>MSPs need to look carefully at existing employment conditions to maximize staff retention. In particular, if you lack the technical capacity to enable remote work&nbsp;— including remote technical troubleshooting&nbsp;— existing employees may be tempted to head elsewhere.</p>\r\n"}}" id="text-4d5d8809f4" class="cmp-text"> <p>MSPs need to look carefully at existing employment conditions to maximize staff retention. In particular, if you lack the technical capacity to enable remote work — including remote technical troubleshooting — existing employees may be tempted to head elsewhere.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-04cbb66097-item-3658a2a67b":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-18T12:13:54Z","dc:title":"Internal cost pressures"}}" id="featurelist-04cbb66097-item-3658a2a67b"> <h3 class="cmp-accordion__header"><button id="featurelist-04cbb66097-item-3658a2a67b-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-04cbb66097-item-3658a2a67b-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Internal cost pressures</span> <span class="cmp-accordion__subtitle">Workforce pay demands, volatile partner and supplier pricing, rising costs of overheads, and unpredictable market demand — all these factors impact the operating landscape of MSPs.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-04cbb66097-item-3658a2a67b-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-04cbb66097-item-3658a2a67b-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-3658a2a67b":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:54Z","xdm:text":"<p>There’s pressure to do more with less, without compromising service levels and client relationships. </p>\r\n"}}" id="text-3658a2a67b" class="cmp-text"> <p>There’s pressure to do more with less, without compromising service levels and client relationships.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-6794fdcde8" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-4a8d65c639" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-connectivity-enterprise-solutions?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-connectivity-enterprise-solutions.jpg" data-title="Remote solutions for enterprises" id="image-1086554f81" data-cmp-data-layer="{"image-1086554f81":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:55Z","dc:title":"Remote solutions for enterprises","image":{"repo:id":"106ddeb3-5846-4fe6-a7f8-780799f41bbd","repo:modifyDate":"2023-09-19T08:17:12Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-connectivity-enterprise-solutions.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-connectivity-enterprise-solutions?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Business executive working on laptop at dusk in corporate office" title="Remote solutions for enterprises"> </noscript> <meta itemprop="caption" content="Remote solutions for enterprises"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-4c24222ba1":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"TeamViewer offers everything you need","xdm:linkURL":""}}" id="title-4c24222ba1" class="cmp-title"> <h2 class="cmp-title__text">TeamViewer offers everything you need</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-4b5933a159":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\r\n<li><b>Full remote control capabilities:</b> Enabling you to take charge of any device and deliver a fix — from anywhere</li>\r\n<li><b>Unified platform:</b> Ideal for a growing volume of service requests, with the ability to manage all remote sessions through a single interface</li>\r\n<li><b><a href=\"/content/teamviewer/website/apac/en/solutions/use-cases/remote-access/unattended-remote-access.html\">Unattended access</a> and remote device management: </b>Proactive monitoring and maintenance of endpoints and devices, even when they’re offline</li>\r\n<li><b>Secure remote connections:</b> Ensuring your clients’ security stance is maintained and strengthened</li>\r\n<li><b>AR-guided assistance:</b> For client support, employee onboarding, and upskilling</li>\r\n</ul>\r\n"}}" id="text-4b5933a159" class="cmp-text"> <ul> <li><b>Full remote control capabilities:</b> Enabling you to take charge of any device and deliver a fix — from anywhere</li> <li><b>Unified platform:</b> Ideal for a growing volume of service requests, with the ability to manage all remote sessions through a single interface</li> <li><b><a href="/apac/solutions/use-cases/remote-access/unattended-remote-access/">Unattended access</a> and remote device management: </b>Proactive monitoring and maintenance of endpoints and devices, even when they’re offline</li> <li><b>Secure remote connections:</b> Ensuring your clients’ security stance is maintained and strengthened</li> <li><b>AR-guided assistance:</b> For client support, employee onboarding, and upskilling</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-b4f7a07f17" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-a5e4f5adb7"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-f1f1d1e6ac":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"TeamViewer use cases for MSPs","xdm:linkURL":""}}" id="title-f1f1d1e6ac" class="cmp-title"> <h2 class="cmp-title__text">TeamViewer use cases for MSPs</h2> </div> </div> </div> </div> <div data-component-module="tabcomponent" class="cmp-tabcomponent utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="tabcomponent-e6ff3207da" class="cmp-tabs" data-cmp-is="tabs" data-cmp-data-layer="{"tabcomponent-e6ff3207da":{"@type":"teamviewer/components/tenants/website/tabcomponent","noTracking":true,"repo:modifyDate":"Jul 18, 2024, 12:13:55 PM","shownItems":["why"]}}" data-placeholder-text="false"> <ol role="tablist" class="cmp-tabs__tablist" aria-multiselectable="false"> <li role="tab" id="why" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="why-tabpanel" tabindex="0" data-cmp-hook-tabs="tab">Secure remote connections</li> <li role="tab" id="what" class="cmp-tabs__tab" aria-controls="what-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">The need for cost-effective, timely support</li> <li role="tab" id="how" class="cmp-tabs__tab" aria-controls="how-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Scaling up operations and onboarding high-value clients</li> <li role="tab" id="tabcomponent-e6ff3207da-item-ca01317164" class="cmp-tabs__tab" aria-controls="tabcomponent-e6ff3207da-item-ca01317164-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Maintaining scattered and powered-down devices</li> <li role="tab" id="tabcomponent-e6ff3207da-item-4d2735b5fe" class="cmp-tabs__tab" aria-controls="tabcomponent-e6ff3207da-item-4d2735b5fe-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Smarter training and upskilling</li> </ol> <div id="why-content" role="tabpanel" aria-label="Secure remote connections" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"why":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Secure remote connections","@id":"why","repo:modifyDate":"Jul 18, 2024, 12:13:55 PM","parentId":"tabcomponent-e6ff3207da","trackingId":"why"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-c00aa72985":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<p>MSPs are responsible for the security of their client devices and will be accountable for any threats to this. With <a href=\"/content/teamviewer/website/apac/en/products/tensor/features/conditional-access.html\">conditional access capabilities</a>, the client’s infrastructure can remain uncompromised, as any remote access solution such as TeamViewer can be blocked at a firewall level, yet the support will be channeled via a dedicated router. This will prevent any unwanted instances by default with no impact on the MSP’s ability to provide support. The router also has rule-based access configurations, time restrictions, approvals, and RBAC equivalents, which through comprehensive reports from the event logs can be fed back to the customer.</p>\r\n<p>In addition, MSP operations typically involve the management, storage, and exchange of highly sensitive client information&nbsp;— including end-customer data. Clients will need reassurance that this sensitive data is handled with care. TeamViewer delivers the <a href=\"/content/teamviewer/website/apac/en/resources/trust-center/industry-leading-security.html\">highest security standards</a>, with <a href=\"/content/teamviewer/website/apac/en/solutions/use-cases/end-to-end-encryption-e2ee.html\">end-to-end encryption</a>, multi-factor authentication, and full GDPR compliance.</p>\r\n<p>&nbsp;</p>\r\n"}}" id="text-c00aa72985" class="cmp-text"> <p>MSPs are responsible for the security of their client devices and will be accountable for any threats to this. With <a href="/apac/products/tensor/features/conditional-access/">conditional access capabilities</a>, the client’s infrastructure can remain uncompromised, as any remote access solution such as TeamViewer can be blocked at a firewall level, yet the support will be channeled via a dedicated router. This will prevent any unwanted instances by default with no impact on the MSP’s ability to provide support. The router also has rule-based access configurations, time restrictions, approvals, and RBAC equivalents, which through comprehensive reports from the event logs can be fed back to the customer.</p> <p>In addition, MSP operations typically involve the management, storage, and exchange of highly sensitive client information — including end-customer data. Clients will need reassurance that this sensitive data is handled with care. TeamViewer delivers the <a href="/apac/resources/trust-center/industry-leading-security/">highest security standards</a>, with <a href="/apac/solutions/use-cases/end-to-end-encryption-e2ee/">end-to-end encryption</a>, multi-factor authentication, and full GDPR compliance.</p> <p> </p> </div> </div> </div> </div> </div> <div id="what-content" role="tabpanel" aria-label="The need for cost-effective, timely support" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"what":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"The need for cost-effective, timely support","@id":"what","repo:modifyDate":"Jul 18, 2024, 12:13:55 PM","parentId":"tabcomponent-e6ff3207da","trackingId":"what"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-8c067a4aa4":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<p>With TeamViewer’s remote control capabilities, MSP team members can deliver a solution without needing to be on site. The MSP can configure QuickSupport modules through TeamViewer that will communicate via the dedicated router — offering ad-hoc support without the need for deployment or configuration of all systems. This minimizes operating costs and reduces time-to-resolution. TeamViewer lets you connect to and control any device from anywhere. Connect to end users instantly, access device files and components, provide step-by-step instructions where user input is required, or deliver a fix remotely.&nbsp;</p>\r\n<p>&nbsp;</p>\r\n"}}" id="text-8c067a4aa4" class="cmp-text"> <p>With TeamViewer’s remote control capabilities, MSP team members can deliver a solution without needing to be on site. The MSP can configure QuickSupport modules through TeamViewer that will communicate via the dedicated router — offering ad-hoc support without the need for deployment or configuration of all systems. This minimizes operating costs and reduces time-to-resolution. TeamViewer lets you connect to and control any device from anywhere. Connect to end users instantly, access device files and components, provide step-by-step instructions where user input is required, or deliver a fix remotely. </p> <p> </p> </div> </div> </div> </div> </div> <div id="how-content" role="tabpanel" aria-label="Scaling up operations and onboarding high-value clients" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"how":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Scaling up operations and onboarding high-value clients","@id":"how","repo:modifyDate":"Jul 18, 2024, 12:13:55 PM","parentId":"tabcomponent-e6ff3207da","trackingId":"how"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-1cbc4881ca":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<p>When managing increasingly complex IT estates for multiple clients, the risks of scaling up operations can increase. TeamViewer offers a single platform where you can access, manage, and support all devices, systems, and platforms reliably, for all of your customers. As your business scales with TeamViewer’s conditional access feature, you can add additional clients, devices, users, and use cases to your service portfolio effortlessly without a complicated firewall configuration.</p>\r\n<p>For new, high-value clients, MSPs can maintain an “offline” infrastructure where all communications are blocked at the firewall and just one IP address for TeamViewer can be allowlisted. The client is protected from any unwanted traffic, while still having access to remote support solutions — encouraging the <a href=\"/content/teamviewer/website/apac/en/solutions/use-cases/onboarding-training.html\">onboarding of high-value clients</a> due to TeamViewer’s valuable service. This onboarding process will be streamlined, kick-starting the working relationship with the client faster.</p>\r\n"}}" id="text-1cbc4881ca" class="cmp-text"> <p>When managing increasingly complex IT estates for multiple clients, the risks of scaling up operations can increase. TeamViewer offers a single platform where you can access, manage, and support all devices, systems, and platforms reliably, for all of your customers. As your business scales with TeamViewer’s conditional access feature, you can add additional clients, devices, users, and use cases to your service portfolio effortlessly without a complicated firewall configuration.</p> <p>For new, high-value clients, MSPs can maintain an “offline” infrastructure where all communications are blocked at the firewall and just one IP address for TeamViewer can be allowlisted. The client is protected from any unwanted traffic, while still having access to remote support solutions — encouraging the <a href="/apac/solutions/use-cases/onboarding-training/">onboarding of high-value clients</a> due to TeamViewer’s valuable service. This onboarding process will be streamlined, kick-starting the working relationship with the client faster.</p> </div> </div> </div> </div> </div> <div id="tabcomponent-e6ff3207da-item-ca01317164-content" role="tabpanel" aria-label="Maintaining scattered and powered-down devices" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabcomponent-e6ff3207da-item-ca01317164":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Maintaining scattered and powered-down devices","@id":"tabcomponent-e6ff3207da-item-ca01317164","parentId":"tabcomponent-e6ff3207da","trackingId":"tabcomponent-e6ff3207da-item-ca01317164"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-cbe2fb24ed":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<p>TeamViewer’s <a href=\"/content/teamviewer/website/apac/en/solutions/use-cases/wake-on-lan.html\">Wake-on-LAN</a> functionality enables on-demand waking/rebooting of unsupervised devices across your client’s enterprise. This includes unsupervised and scattered devices such as servers, peripherals, point-of-sale units, and industrial equipment. Minimize user disruptions by connecting to their devices and performing <a href=\"/content/teamviewer/website/apac/en/solutions/use-cases/remote-maintenance.html\">remote maintenance</a> and patch deployments outside working hours.&nbsp;</p>\r\n<p>&nbsp;</p>\r\n"}}" id="text-cbe2fb24ed" class="cmp-text"> <p>TeamViewer’s <a href="/apac/solutions/use-cases/wake-on-lan/">Wake-on-LAN</a> functionality enables on-demand waking/rebooting of unsupervised devices across your client’s enterprise. This includes unsupervised and scattered devices such as servers, peripherals, point-of-sale units, and industrial equipment. Minimize user disruptions by connecting to their devices and performing <a href="/apac/solutions/use-cases/remote-maintenance/">remote maintenance</a> and patch deployments outside working hours. </p> <p> </p> </div> </div> </div> </div> </div> <div id="tabcomponent-e6ff3207da-item-4d2735b5fe-content" role="tabpanel" aria-label="Smarter training and upskilling " tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabcomponent-e6ff3207da-item-4d2735b5fe":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Smarter training and upskilling ","@id":"tabcomponent-e6ff3207da-item-4d2735b5fe","parentId":"tabcomponent-e6ff3207da","trackingId":"tabcomponent-e6ff3207da-item-4d2735b5fe"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-ff704e96b3":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<p>How should MSPs respond to the recruitment skills gap, especially against a backdrop of increasingly complex client needs? TeamViewer can help provide a valuable boost to your workforce strategy. It allows you to put <a href=\"/content/teamviewer/website/apac/en/products/remote/solutions/remote-ar-assistance.html\">augmented reality (AR)</a> to work, speeding up staff onboarding and allowing existing employees to get familiar with new processes and technologies faster than ever before.&nbsp;</p>\r\n<p>&nbsp;</p>\r\n"}}" id="text-ff704e96b3" class="cmp-text"> <p>How should MSPs respond to the recruitment skills gap, especially against a backdrop of increasingly complex client needs? TeamViewer can help provide a valuable boost to your workforce strategy. It allows you to put <a href="/apac/products/remote/solutions/remote-ar-assistance/">augmented reality (AR)</a> to work, speeding up staff onboarding and allowing existing employees to get familiar with new processes and technologies faster than ever before. </p> <p> </p> </div> </div> </div> </div> </div> </div> </div> <div class="leadparagraph utils-half-spacing-bottom utils--layout-10 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-d5ffabccea"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-3c1fcd098f":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Take your remote support and access to the next level","xdm:linkURL":""}}" id="title-3c1fcd098f" class="cmp-title"> <h2 class="cmp-title__text">Take your remote support and access to the next level</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-e3449400f9":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Enhance your TeamViewer experience, know more about your devices, and proactively keep your IT infrastructure healthy, stable, and secure. Boost your IT efficiency and centrally manage, monitor, track, patch, and protect your computers, devices, and software — all from a single platform with <a href=\"/content/teamviewer/website/apac/en/products/remote/solutions/remote-management.html\">TeamViewer Remote Management.</a></p>\r\n"}}" id="text-e3449400f9" class="cmp-text"> <p>Enhance your TeamViewer experience, know more about your devices, and proactively keep your IT infrastructure healthy, stable, and secure. Boost your IT efficiency and centrally manage, monitor, track, patch, and protect your computers, devices, and software — all from a single platform with <a href="/apac/products/remote/solutions/remote-management/">TeamViewer Remote Management.</a></p> </div> </div> </div> </div> <div class="utils-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-relatedproducts "> <ul class="cmp-relatedproducts__list"> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/apac/products/remote/solutions/asset-management/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Asset Management</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Gain instant visibility into your IT systems with asset tracking and management. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/apac/products/remote/solutions/mobile-device-management/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Mobile Device Management</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Onboard, manage, and monitor mobile devices in your company. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/apac/products/remote/solutions/device-monitoring/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Device Monitoring</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Prevent unnecessary downtime and ensure your IT systems are stable, secure, and always running smoothly. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-relatedproductsitem"><a class="cmp-relatedproductsitem__link" href="/apac/products/remote/solutions/endpoint-protection/" data-cmp-clickable="true"> <article class="cmp-relatedproductsitem__content"> <div class="cmp-relatedproductsitem__headline-wrapper"> <div class="cmp-relatedproductsitem__image"> <div class="featuredLogo image">  </div> </div> <h3 class="cmp-relatedproductsitem__headline">Endpoint Protection</h3> </div> <div class="cmp-relatedproductsitem__abstract"> Protect your devices wherever they are with next-generation cyber defense against viruses, zero-day exploits, ransomware, and more. </div> <div class="cmp-relatedproductsitem__link-icon-wrapper"> <svg class="cmp-relatedproductsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> </ul> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark aem-GridColumn aem-GridColumn--default--12"> <div id="container-3aba402513" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-a52a460563" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-9eedba43dd":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:55Z","xdm:text":"<h3>Harnessing a broad array of functions, TeamViewer amplifies the momentum of major corporations</h3>\r\n"}}" id="text-9eedba43dd" class="cmp-text"> <h3>Harnessing a broad array of functions, TeamViewer amplifies the momentum of major corporations</h3> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--primary cmp-basic-button--centered utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <a id="button-9ad7e021b9" class="cmp-button cmp-button--has-icon" href="/apac/global/contact-sales/" data-cmp-clickable data-cmp-data-layer="{"button-9ad7e021b9":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-07-18T12:13:55Z","dc:title":"Get in touch","xdm:linkURL":"/apac/global/contact-sales/"}}"> <span class="cmp-button__text">Get in touch</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-7cdecc2a53" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-5c5f6d06a2" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-c41abdaf00" class="cmp-experiencefragment cmp-experiencefragment--platform-ratings"> <div id="container-e21ac02de0" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="platformratings 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data-cmp-hook-image="noscript"> <img src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-trustpilot-landscape-bw?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Trustpilot"> </noscript> </div> </div> <div class="cmp-platformratingsitem__content"> <div class="cmp-platformratingsitem__starswrapper" id="platformratingsitem-e4033f9e97"> <div class="cmp-platformratingsitem__starswrapper--top"> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 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1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">2,495 reviews</p> </div></li> <li class="cmp-platformratingsitem"> <div class="cmp-platformratingsitem__image">  <div data-cmp-is="image" data-cmp-src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-capterra-landscape-bw?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-capterra-landscape-bw.svg" data-title="Capterra" id="image-23b4212e79" 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3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">11,458 reviews</p> 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data-cmp-data-layer="{"image-e1fc0f4cc5":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:55Z","dc:title":"Hardware management as seen in the TeamViewer client","image":{"repo:id":"d049cef1-f393-4bbb-9fd9-4c29dc29daec","repo:modifyDate":"2024-04-15T09:45:30Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-asset-management-hardware-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-asset-management-hardware-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Hardware management as seen in the TeamViewer client" title="Hardware management as seen in the TeamViewer client"> </noscript> <meta itemprop="caption" content="Hardware management as seen in the TeamViewer client"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-eee8536aa8":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"From response to resolution: Supercharging your service","xdm:linkURL":""}}" id="title-eee8536aa8" class="cmp-title"> <h2 class="cmp-title__text">From response to resolution: Supercharging your service</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-8f72b0f614":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p><a href=\"/content/teamviewer/website/apac/en/products/remote.html\">TeamViewer Remote</a> is a secure, fully cross-compatible solution that gives your team members remote access to any device, from any device&nbsp;— and from anywhere. This is combined with full video support, screen sharing, and dynamic assistance.</p>\r\n<p>With remote access, technicians can get to the heart of problems quicker than ever before. Get an instant view of problems, diagnose, and reconfigure as required, all while providing the user with real-time guidance where needed. The result? Faster resolution and a more client-focused service.</p>\r\n"}}" id="text-8f72b0f614" class="cmp-text"> <p><a href="/apac/products/remote/">TeamViewer Remote</a> is a secure, fully cross-compatible solution that gives your team members remote access to any device, from any device — and from anywhere. This is combined with full video support, screen sharing, and dynamic assistance.</p> <p>With remote access, technicians can get to the heart of problems quicker than ever before. Get an instant view of problems, diagnose, and reconfigure as required, all while providing the user with real-time guidance where needed. The result? Faster resolution and a more client-focused service.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-web-client-device-overview?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-web-client-device-overview.png" data-title="Device management in the TeamViewer web client" id="image-87758a8cac" data-cmp-data-layer="{"image-87758a8cac":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:55Z","dc:title":"Device management in the TeamViewer web client","image":{"repo:id":"e4bdce98-62f5-499e-8776-1df9e84cf4ab","repo:modifyDate":"2024-05-03T07:13:30Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-web-client-device-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-web-client-device-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Device management in the TeamViewer web client" title="Device management in the TeamViewer web client"> </noscript> <meta itemprop="caption" content="Device management in the TeamViewer web client"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-2d372a4eb5":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Optimizing productivity and deployment of resources","xdm:linkURL":""}}" id="title-2d372a4eb5" class="cmp-title"> <h2 class="cmp-title__text">Optimizing productivity and deployment of resources</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-bbe25829b0":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>As an MSP, the key to profitability lies in optimizing the use of your resources for maximum return. This includes ensuring your highly skilled technicians’ time isn’t wasted on needless support calls, or recurring administrative tasks.</p>\r\n<p>Better prioritization is one of the major benefits of TeamViewer Remote for MSPs. When a new service request comes in, an initial responder can connect to the affected device to appraise the severity of the issue remotely in the first instance. This lets them make an informed judgment call on the level of expertise required to fix the problem.</p>\r\n<p>TeamViewer Remote also increases your ability to deliver solutions remotely without the need for onsite visits, resulting in a more efficient use of time and resources.</p>\r\n"}}" id="text-bbe25829b0" class="cmp-text"> <p>As an MSP, the key to profitability lies in optimizing the use of your resources for maximum return. This includes ensuring your highly skilled technicians’ time isn’t wasted on needless support calls, or recurring administrative tasks.</p> <p>Better prioritization is one of the major benefits of TeamViewer Remote for MSPs. When a new service request comes in, an initial responder can connect to the affected device to appraise the severity of the issue remotely in the first instance. This lets them make an informed judgment call on the level of expertise required to fix the problem.</p> <p>TeamViewer Remote also increases your ability to deliver solutions remotely without the need for onsite visits, resulting in a more efficient use of time and resources.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-service-desk-overview?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/product/product-teamviewer-service-desk-overview.png" data-title="Service Desk as seen in the TeamViewer Frontline client" id="image-c81be06007" data-cmp-data-layer="{"image-c81be06007":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:56Z","dc:title":"Service Desk as seen in the TeamViewer Frontline client","image":{"repo:id":"a00dc666-1c08-476a-8e16-80de7b8897cd","repo:modifyDate":"2024-04-15T09:45:27Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-service-desk-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-service-desk-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Service desk as seen in the TeamViewer Frontline client" title="Service Desk as seen in the TeamViewer Frontline client"> </noscript> <meta itemprop="caption" content="Service Desk as seen in the TeamViewer Frontline client"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-4822c36f9a":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Enabling a more flexible operating model for your MSP team","xdm:linkURL":""}}" id="title-4822c36f9a" class="cmp-title"> <h2 class="cmp-title__text">Enabling a more flexible operating model for your MSP team</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-828fb66f51":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>By reducing the need for physical intervention, TeamViewer Remote means that new, more flexible working models become feasible, including hybrid or fully remote arrangements for a much wider range of technical staff.</p>\r\n<p>TeamViewer's remote control capabilities allow technicians to fix a much wider range of issues from a distance. The same solution also makes it possible for employees to remotely access internal assets, including centrally-based desktops, servers, files, and business software applications. This added flexibility could increase the size of your recruitment pool.</p>\r\n"}}" id="text-828fb66f51" class="cmp-text"> <p>By reducing the need for physical intervention, TeamViewer Remote means that new, more flexible working models become feasible, including hybrid or fully remote arrangements for a much wider range of technical staff.</p> <p>TeamViewer's remote control capabilities allow technicians to fix a much wider range of issues from a distance. The same solution also makes it possible for employees to remotely access internal assets, including centrally-based desktops, servers, files, and business software applications. This added flexibility could increase the size of your recruitment pool.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark aem-GridColumn aem-GridColumn--default--12"> <div id="container-b443350bca" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-b8d808e904" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-0aca407eca":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-18T12:13:56Z","xdm:text":"<h3>At TeamViewer, our mission is to help you help others</h3>\r\n<p>Embrace the vast horizons of large-scale businesses with TeamViewer, catalyzing collaborations across borders, refining sophisticated processes, and heightening the benchmark for client and customer engagement.</p>\r\n"}}" id="text-0aca407eca" class="cmp-text"> <h3>At TeamViewer, our mission is to help you help others</h3> <p>Embrace the vast horizons of large-scale businesses with TeamViewer, catalyzing collaborations across borders, refining sophisticated processes, and heightening the benchmark for client and customer engagement.</p> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--primary cmp-basic-button--centered utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <a id="button-88a76f6938" class="cmp-button cmp-button--has-icon" href="/apac/global/contact-sales/" data-cmp-clickable data-cmp-data-layer="{"button-88a76f6938":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-07-18T12:13:56Z","dc:title":"Get in touch","xdm:linkURL":"/apac/global/contact-sales/"}}"> <span class="cmp-button__text">Get in touch</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light aem-GridColumn aem-GridColumn--default--12"> <div id="container-317a403c62" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-af52469489" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="uniquesellingpoint" class="uniquesellingpoint cmp-uniquesellingpoint--no-border aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-uniquesellingpoint utils-gridGutter"> <div class="title cmp-uniquesellingpoint__title"> <div data-cmp-data-layer="{"title-6a15046e4d":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Why choose TeamViewer?","xdm:linkURL":""}}" id="title-6a15046e4d" class="cmp-title"> <h2 class="cmp-title__text">Why choose TeamViewer?</h2> </div> </div> <div class="cmp-uniquesellingpoint__items"> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--first-child"> <div id="uniquesellingpoint-item-c5147fbc02" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-c5147fbc02":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-07-18T12:13:56Z","dc:title":"Security ","dc:description":"<p>MSPs are often targeted by threat actors. One estimate suggests that as many as 39% of all ransomware attacks target this particular sector. With TeamViewer, your clients and business reputation are in the best possible hands. End-to-end 256-bit AES encryption, two-factor authentication, conditional access, SSO, and more help to keep remote access and support sessions, communications, and data safe.</p>\r\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg" id="image-c5147fbc02" data-cmp-data-layer="{"image-c5147fbc02":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-18T12:13:56Z","image":{"repo:id":"26a4a231-046c-4026-9d14-365fd069a7b8","repo:modifyDate":"2023-03-08T11:03:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Security</h3> <div class="cmp-teaser__description"> <p>MSPs are often targeted by threat actors. One estimate suggests that as many as 39% of all ransomware attacks target this particular sector. With TeamViewer, your clients and business reputation are in the best possible hands. End-to-end 256-bit AES encryption, two-factor authentication, conditional access, SSO, and more help to keep remote access and support sessions, communications, and data safe.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-402d6e26ba" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-402d6e26ba":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-07-18T12:13:56Z","dc:title":"Scalability","dc:description":"<p>TeamViewer is trusted worldwide by boutique service providers and global enterprises alike.&nbsp; Whatever your ambitions, TeamViewer adapts and delivers consistently, enabling you to scale up operations, enhance service levels, and exceed client expectations.</p>\r\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" 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data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="c0d05437e4de7959759fb84e529e9b32b31bb34538fbd5d90c72ce268b84a98b" data-lc="en" data-cc="SK"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovakia"> </div><span class="cmp-region__link-label">Slovakia - English</span> </a></li> <li class="cmp-region__country" data-liid="df7f7552531171b31dc06f747a023f011a1320915d6a0a5a955a04a81f2b811a" data-lc="en" data-cc="SI"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovenia"> </div><span class="cmp-region__link-label">Slovenia - English</span> </a></li> <li class="cmp-region__country" data-liid="56a11944c3d0e4dd84945bb944f4fb0f60d36c210bc922847d58381f838bf979" data-lc="en" data-cc="SE"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Sweden"> </div><span class="cmp-region__link-label">Sweden - English</span> </a></li> <li class="cmp-region__country" data-liid="dd5f4b9b2027776f31f1cdd5a5c6f7f0b0015af4797894eb4a878ac19bae28fc" data-lc="tr" data-cc="TR"><a class="cmp-region__link" href="/tr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Turkey"> </div><span class="cmp-region__link-label">Türkiye - Türkçe</span> </a></li> <li class="cmp-region__country" data-liid="f4058e1ea909454af58b87570182f4579d666e992142e473ab982995a83b1016" data-lc="en" data-cc="GB"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_United_Kingdom"> </div><span class="cmp-region__link-label">United Kingdom - English</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Middle East Africa</h3> <ul> <li class="cmp-region__country" data-liid="870af9ece6cd643ae8f29b72f46e55401fc90444d6c0cf6d0d7e6a7952acd7fc" data-lc="en" data-cc="MEA"><a class="cmp-region__link" href="/en-mea/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Middle East Africa - English</span> </a></li> <li class="cmp-region__country" data-liid="1699981e85d41969513605d5a7e9331974f762d9f3b5290ab8b1dd5520878cc4" data-lc="fr" data-cc="MEA"><a class="cmp-region__link" href="/fr-mea/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Middle East Africa - Français</span> </a></li> </ul></li> </ul> </div> </div> </div> <template class="js-template"> <a class="cmp-region__link" data-href="{{link}}" rel="nofollow"> <span class="cmp-region__link-label">{{label}}</span> </a> </template> <template class="js-template-img"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" data-src="{{flag}}"> </div> </template><button class="js-open-modal cmp-regionselector-trigger" data-trigger-overlay="regionselector"> <svg 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