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<!DOCTYPE html> <html lang="en-US"> <head> <meta charset="utf-8"/> <title>chat_launch.php</title> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <link href="https://fonts.googleapis.com/css?family=Montserrat:400,700|Noto+Sans:400,400italic,700,700italic" rel="stylesheet"> <style type='text/css'> </style> <base href='https://livehelp.cancer.gov/euf/generated/optimized/1731087895/themes/nci/'/> <link href='/euf/generated/optimized/1731087895/templates/chat.themes.nci.SITE.css' rel='stylesheet' type='text/css' media='all'/> <style type="text/css">  </style> <link rel="icon" href="images/favicon.png" type="image/png"/> <script type="text/javascript"> function setUnavailabilityColor() { var chatText = document.getElementsByClassName("rn_ChatStatus2")[0].textContent if (chatText.includes("unavailable")) { document.getElementsByClassName("rn_ChatStatus2")[0].style.color = "#BB0E3D"; } } </script> </head> <body class="yui-skin-sam" onload="setUnavailabilityColor()"> <div id="rn_Container" > <div id="rn_Header" role="banner"> <noscript><h1>Scripting must be enabled to use this site.</h1></noscript> <div class="nci-logo-pages"> <a href="/"><img class="nci-logo" src="/euf/assets/themes/nci/nci-img/nci-logo-full.svg" alt="National Cancer Institute at the National Institutes of Health"/></a> </div> <div id="live-help-img"> <img class="live-help-logo" src="/euf/assets/themes/nci/nci-img/live-help-logo.svg" alt="Live Help Chat"> </div> <div id="live-help-header">Get live, online assistance from NCI's Cancer Information Service</div> <div id="rn_Navigation" style="display:none;">  </div> <div id="rn_Body"> <div id="rn_MainColumn" role="main"> <a id="rn_MainContent"></a> <div id="rn_PageContent" class="rn_Live content"> <p class="live-help-info"> NCI Information Specialists can answer your questions about cancer, clinical trials, and quitting smoking. LiveHelp is confidential. Our Information Specialists do not provide medical advice and our service is not a substitute for talking with your health professional. </p> <div id="chat-box"> <div class="rn_ChatStatus2"> <h2 id="rn_ChatStatus_1" class="rn_ChatStatus rn_ChatHours"> Chat support is unavailable</h2> </div>  </div> <p class="live-help-available">LiveHelp is available Monday-Friday, 9:00 a.m. to 9:00 p.m. ET.</p> <p class="live-help-available">El servicio de LiveHelp también está disponible en español en el siguiente enlace: <a href="https://LiveHelp-es.cancer.gov">https://LiveHelp-es.cancer.gov</a>. </p> <div id="ps-accessibility"> <p><a href="http://www.cancer.gov/policies/accessibility" title="Accessibility Notice">Accessiblity Notice</a></p> </div> <div id="ps-vulnerability"> <p><a href="https://www.hhs.gov/vulnerability-disclosure-policy/index.html" title="HHS Vulnerability Disclosure">HHS Vulnerability Disclosure</a></p> </div> <div id="ps-privacy"> <p class="priv-header">Privacy Act Statement</p> <p class="priv-text"> <span class="priv-act">This statement is provided pursuant to the Privacy Act of 1974 (5 U.S.C. § 552a):</span> The information requested on this form is authorized to be collected pursuant to Public Health Service Act. (42 U.S.C. 241, 242, 248, 281, 282, 284, 285a-285q, 287, 287b, 287c, 289a, 289c, and 44 U.S.C. 3101). Completing the form is voluntary. Declining to provide any or all of the requested information may result in information that you seek not able to be forwarded to you and may lessen the quality of the calls. The principal purpose for which the information will be used is for fulfillment of publication requests and to ensure call quality. The information you provide will be included in a Privacy Act system of records, and will be used and may be disclosed for the purposes and routine uses described and published in the following System of Records Notice (SORN): <a href="https://www.federalregister.gov/documents/2021/03/04/2021-04463/privacy-act-of-1974-system-of-records">09-90-1901</a> HHS Correspondence, Comment, Customer Service, and Contact List Records. </p> </div>  </div> </div> </div> <div id="rn_Footer" role="contentinfo">  </div> </div> <script>var YUI_config={"fetchCSS":false,"modules":{"RightNowTreeView":"/euf/core/3.9/js/2.283/min/modules/ui/treeview.js","RightNowTreeViewDialog":"/euf/core/3.9/js/2.283/min/modules/ui/treeviewdialog.js","RightNowTreeViewDropdown":"/euf/core/3.9/js/2.283/min/modules/ui/treeviewdropdown.js"},"lang":["en-US","en-US"],"injected":true,"comboBase":"//nci.widget.custhelp.com/ci/cache/yuiCombo/","groups":{"gallery-treeview":{"base":"/rnt/rnw/yui_3.18/gallery-treeview/","modules":{"gallery-treeview":{"path":"gallery-treeview-min.js"}}}}};</script> <script type="text/javascript" src="/euf/core/3.9/js/2.283/min/RightNow.js"></script> <script type="text/javascript" src="/euf/generated/optimized/1731087895/pages/chat/chat_launch.35e26c269fdb7039156ae62c7f5539dd.js"></script> <script> /* <![CDATA[ */ RightNow.Env=(function(){var _props={module:'standard',coreAssets:'/euf/core/3.9/',yuiCore:'/rnt/rnw/yui_3.18/',profileData:{"isLoggedIn":false,"previouslySeenEmail":null}};return function(prop){return _props[prop];};})();RightNow.Interface.setMessagebase(function(){return {"ATTRIBUTES_LC_LBL":"attributes","ATTRIBUTE_HAVENT_SPECIFIED_VALID_IT_LBL":" Value for '%s' attribute is a number and you haven't specified a valid value for it.","BACK_LBL":"Back","BEG_DIALOG_PLS_DISMISS_DIALOG_BEF_MSG":"Beginning of dialog, please dismiss dialog before continuing","CHANGED_LBL":"Changed","CLOSE_CMD":"Close","COL_SAVE_ED_ERR_L_INV_E_PERMISSIONS_MSG":"Widget changes could not be saved due to errors while saving. 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