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How to keep your account secure | Netflix Help Center
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data-countries=",PR,PS,PT,PW,PY,QA,AD,AE,AF,AG,AI,AL,AM,AO,AQ,AR,AS,RE,AT,AU,AW,AZ,RO,BA,BB,RS,BD,BE,BF,BG,RW,BH,BI,BJ,BL,BM,BN,BO,SA,SB,BQ,SC,BR,BS,SD,BT,SE,SG,BV,BW,SH,SI,SJ,BY,SK,BZ,SL,SM,SN,SO,CA,SR,SS,CC,CD,ST,SV,CF,CG,CH,SX,CI,SY,SZ,CK,CL,CM,CN,CO,TC,CR,TD,CU,TF,TG,CV,TH,CW,CX,CY,TJ,TK,CZ,TL,TM,TN,TO,TR,TT,DE,TV,TW,DJ,TZ,DK,DM,DO,UA,UG,DZ,UM,EC,US,EE,EG,EH,UY,UZ,VA,ER,VC,ES,VE,ET,VG,VI,VN,VU,FI,FJ,FK,FM,FO,FR,WF,GA,GB,WS,GD,GE,GF,GG,GH,GI,GL,GM,GN,GP,GQ,GR,GS,GT,GU,GW,GY,HK,HM,HN,HR,YE,HT,HU,YT,ID,IE,IL,IM,IN,IO,ZA,IQ,IR,IS,IT,ZM,JE,ZW,JM,JO,JP,KE,KG,KH,KI,KM,KN,KR,KW,KY,KZ,LA,LB,LC,LI,LK,LR,LS,LT,LU,LV,LY,MA,MC,MD,ME,MF,MG,MH,MK,ML,MM,MN,MO,MP,MQ,MR,MS,MT,MU,MV,MW,MX,MY,MZ,NA,NC,NE,NF,NG,NI,NL,NO,NP,NR,NU,NZ,OM,PA,PE,PF,PG,PH,PK,PL,PM,PN,"> <div class="page-block"><div class="c-wrapper"><div><p>Here are our top recommendations for keeping your account and personal information safe.</p></div><div><h2>Use a password for Netflix that you don't use anywhere else</h2><p>If you use the same email and password combination for more than one website, app, or service and an attacker gains access to one, they can then use that email and password to take over any other account that uses the same combination.</p></div><div><div><strong>Your password should be:</strong></div><div data-type="spr-content-block" data-assetid="65bd290ed5df8f00089100ae" data-resolvable-asset="true"><div class="page-block"><div class="c-wrapper"><div><ul><li><p>Different than what you use for any other websites or apps</p></li><li><p>At least 8 characters long</p></li><li><p>A mix of uppercase and lowercase letters, numbers, and symbols</p></li><li><p>Not easily guessed - such as “password,” “12345678,” or use any personal information (name, birthday, address)</p></li></ul><p>A password manager can make it easier to keep track of unique passwords.</p></div></div></div><p class="export-block__parent"></p></div></div><div><p>You can update your password from your <a target="_blank" href="https://www.netflix.com/YourAccount">Account</a> page, or you can <a target="_blank" href="https://netflix.com/LoginHelp">send yourself a password reset email or text message</a>.</p></div><div><h2><strong>Other things you should do</strong></h2></div><div class="accordion"><div class="c-wrapper"><div data-id="Byg7R-m2s-" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_48af2f73-f3ab-4cfe-934b-3074e9072db2:checked~[data-type=collapsible-section-detail]{display:block!important}#_48af2f73-f3ab-4cfe-934b-3074e9072db2:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_48af2f73-f3ab-4cfe-934b-3074e9072db2" style="display:none;" data-type="collapsible-section-summary"><label for="_48af2f73-f3ab-4cfe-934b-3074e9072db2" data-summary-id="_48af2f73-f3ab-4cfe-934b-3074e9072db2" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Sign out of unused or unrecognized devices</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>You can <a href="https://www.netflix.com/ManageDevices">sign out of all devices</a>, or sign out of specific unused or unrecognized devices with recent streaming activity from the <a target="_blank" href="https://www.netflix.com/manageaccountaccess">Manage Access & Devices</a> page.</p><p>If you're getting rid of a device you previously used to watch Netflix, make sure to sign out of Netflix and any accounts or services that you used on the device.</p></div></div></div></div></div></div><div data-id="B1eqdlm3i-" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_dab3f3f1-3215-40f2-99d4-50fefee76a35:checked~[data-type=collapsible-section-detail]{display:block!important}#_dab3f3f1-3215-40f2-99d4-50fefee76a35:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_dab3f3f1-3215-40f2-99d4-50fefee76a35" style="display:none;" data-type="collapsible-section-summary"><label for="_dab3f3f1-3215-40f2-99d4-50fefee76a35" data-summary-id="_dab3f3f1-3215-40f2-99d4-50fefee76a35" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Be aware of fake messages and websites (phishing)</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>Phishing is an attempt to get your personal information by pretending to represent a website or company you trust online.</p><p>Phishers will go to great lengths to take over your account or steal your personal information. They may create fake websites that look like Netflix, or send emails or text messages that imitate us and ask you for personal information.</p><p>Have you received a phishing message or visited a phishing website? See <a href="https://help.netflix.com/en/node/65674">Phishing or suspicious emails or texts claiming to be from Netflix</a>.</p></div></div></div></div></div></div><div data-id="r1gxp-7njb" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_cc766918-2bd4-4a9d-b121-4ddcd3df0306:checked~[data-type=collapsible-section-detail]{display:block!important}#_cc766918-2bd4-4a9d-b121-4ddcd3df0306:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_cc766918-2bd4-4a9d-b121-4ddcd3df0306" style="display:none;" data-type="collapsible-section-summary"><label for="_cc766918-2bd4-4a9d-b121-4ddcd3df0306" data-summary-id="_cc766918-2bd4-4a9d-b121-4ddcd3df0306" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Report fraudulent or suspicious activity</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>At Netflix, we take fraud seriously. <a href="https://help.netflix.com/contactus">Contact us</a> if you notice suspicious or unrecognized charges or unauthorized account activity.</p></div></div></div></div></div></div><div data-id="BJVX3j2Mj" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_91488c24-914f-42de-91c3-912f620091c9:checked~[data-type=collapsible-section-detail]{display:block!important}#_91488c24-914f-42de-91c3-912f620091c9:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_91488c24-914f-42de-91c3-912f620091c9" style="display:none;" data-type="collapsible-section-summary"><label for="_91488c24-914f-42de-91c3-912f620091c9" data-summary-id="_91488c24-914f-42de-91c3-912f620091c9" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Add a phone number for password recovery</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>Add a phone number to your account so you can recover your password if you forget it, see <a href="https://help.netflix.com/en/node/25970">How to add, change or delete a phone number</a>.</p></div></div></div></div></div></div><div data-id="Skej0eXhsb" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_a90fee54-429c-46eb-9c6b-b3f48f6a07e1:checked~[data-type=collapsible-section-detail]{display:block!important}#_a90fee54-429c-46eb-9c6b-b3f48f6a07e1:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_a90fee54-429c-46eb-9c6b-b3f48f6a07e1" style="display:none;" data-type="collapsible-section-summary"><label for="_a90fee54-429c-46eb-9c6b-b3f48f6a07e1" data-summary-id="_a90fee54-429c-46eb-9c6b-b3f48f6a07e1" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Keep your computer safe</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>Keep your computer free of malware and viruses. Signs that your computer may be infected include:</p><ul><li><p>Unusually slow or sluggish computer performance</p></li><li><p>Pop-up windows or advertisements displaying while streaming</p></li><li><p>Unexpected reboots, crashes, or freezing</p></li></ul><p>If you think your computer is infected, use the anti-malware, anti-adware, or anti-virus software recommended by your computer manufacturer or a trusted IT professional.</p><p>Netflix doesn't endorse specific software, but our Support Engineers have successfully used the following to remove viruses and malware:</p><ul><li><p><a target="_blank" href="http://secure.lavasoft.com/products/ad_aware_free.php">Ad-Aware</a> (Windows)</p></li><li><p><a target="_blank" href="http://sophos.com/products/free-tools/virus-removal-tool.aspx">Sophos</a> (Windows, Mac)</p></li><li><p><a target="_blank" href="https://trendmicro.com">Trend Micro</a> (Windows, Mac)</p></li><li><p><a target="_blank" href="https://www.f-secure.com/">F-Secure</a> (Windows, Mac)</p></li><li><p><a target="_blank" href="https://www.norton.com">Norton</a> (Windows, Mac)</p></li><li><p><a target="_blank" href="http://www.malwarebytes.org/">Malwarebytes</a> (Windows)</p></li></ul><p>Keep in mind that new viruses and malware continually appear. Whichever program you choose to use, always keep it updated to the latest version.</p></div></div></div></div></div></div><div data-id="S1gVkz7hiW" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_af262eb8-c6b7-4d71-ae19-d27590d68e20:checked~[data-type=collapsible-section-detail]{display:block!important}#_af262eb8-c6b7-4d71-ae19-d27590d68e20:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_af262eb8-c6b7-4d71-ae19-d27590d68e20" style="display:none;" data-type="collapsible-section-summary"><label for="_af262eb8-c6b7-4d71-ae19-d27590d68e20" data-summary-id="_af262eb8-c6b7-4d71-ae19-d27590d68e20" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Report security flaws to us</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>If you believe you've found a security vulnerability on a Netflix property or app, please inform us as quickly as possible through our <a href="https://help.netflix.com/en/node/6657">bug bounty program</a>. Do not disclose the vulnerability publicly until it is fixed. We appreciate your help. We review all reports and will do our best to address the issue in a timely fashion.<br><br>For more, see our <a href="https://help.netflix.com/en/node/6657">full responsible disclosure policy</a>.</p></div></div></div></div></div></div></div></div><div><p>If you have questions about the privacy of your information, please see our <a target="_blank" href="https://netflix.com/Privacy">Privacy Statement</a>.</p></div></div></div><p class="export-block__parent"></p> </section> <div id="article-feedback-container"></div> <div class="related-articles-module placement-BELOW_ARTICLE max-3"> <h3>Related Articles</h3> <ul class="related-articles" data-tracking-id="ae57b4be-7e8d-45f2-8b8f-83fc6712197a"> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 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We do not respond to individual feedback. Please do not leave personal information.", "note.currently.unable.to.respond": "Note: We're currently unable to respond to individual feedback", "currently.viewing.information.for": "Currently viewing information for:", "thanks.for.your.feedback.improvement": "Thanks for your feedback! Any suggestions for further improvement?", "information.not.available.for.country": "We're sorry, this information is not available for {0}.", "viewing.information.intended.for.country": "You're currently viewing information intended for <strong>{0}<\/strong>, which may not be applicable to you. Select your country below.", "padme.pages.isnetflixdown.status.up.body": "We are not currently experiencing an interruption to our streaming service.", "padme.pages.isnetflixdown.status.up.header": "Netflix is up!", "characters.left": "[NUMBER] characters left", "describe.your.issue": "Describe your issue", "chat.recording.notice": "To improve Netflix Customer Service, chats may be monitored or recorded.", "received.and.email.about.account": "Received an email about an account email change", "netflix.says.cant.find.account": "Netflix says 'Can't find account with this email address.'", "please.provide.a.short.description": "Please provide a short description of your issue", "recommended.popular.topics": "Popular topics", "padme.pages.contactus.chatbox.title": "Netflix Customer Service", "chat.contactus.chatbox.endchat.question": "End Chat?", "chat.contactus.chatbox.end": "End", "padme.pages.contactus.chatbox.submit": "Submit", "padme.pages.contactus.chatbox.cancel": "Cancel", "chat.new.message": "New message", "chat.ewt.wait.time": "Wait time: {0} minutes", "chat.write.reply": "Enter a reply", "chat.mop.enter.new.payment": "Enter new payment information", "chat.mop.enter.new.payment.verification": "Enter payment info for verification", "chat.mop.agentname.cant.see": "{0} cannot see this", "chat.mop.agent.cant.see": "The agent cannot see this", "chat.email.chat.transcript": "Enter the email you would like the chat transcript sent to", "chat.email.chat.transcript.sent": "Transcript sent!", "padme.pages.contactus.chatbox.transcript": "Email me a transcript of this chat", "chat.email.sent.transcript.email": "We've sent a transcript of this chat to the email address that was entered.", "chat.mop.first.name.required": "First Name is Required", "chat.mop.last.name.required": "Last Name is Required", "chat.mop.card.required": "Credit or Debit card number is required", "chat.mop.zip.code.required": "Zip code is required", "chat.mop.cvv": "Security Code (CVV)", "chat.mop.cvv.required": "Security Code (CVV) is required", "chat.mop.expiration.required": "Expiration date is required", "chat.mop.expiration.format": "Expiration date must be entered in MM\/YYYY format", "chat.mop.invalid.exp": "Invalid Expiration date", "chat.mop.first.name": "First name on card", "chat.mop.last.name": "Last name on card", "chat.mop.zip": "Billing zip code", "chat.mop.number": "Card Number", "chat.mop.last.eight.digits.of.number": "Last 8 digits of card number", "chat.mop.expiration": "Expiration Date (MM\/YYYY)", "chat.mop.dob": "Date of Birth (YYYY-MM-DD)", "chat.mop.dob.required": "Date of Birth is Required", "padme.pages.chat.mop.eudd": "Direct Debit Account Number:", "padme.pages.chat.mop.upi": "UPI ID:", "padme.pages.chat.mop.upi.invalid": "Enter a valid UPI ID", "chat.mop.upi.required": "UPI ID is Required", "chat.mop.account.number.required": "Account Number is Required", "chat.mop.routing.number.required": "Routing Number is Required", "chat.mop.digit.required": "Check Digit is Required", "chat.mop.branch.number": "Branch Number", "chat.mop.routing.number": "Routing Number", "chat.mop.account.number": "Account Number", "chat.mop.digit": "Digit", "chat.mop.card.invalid": "Credit or Debit card number is invalid", "chat.mop.paypal.billing.id.required": "BA Billing ID is Required", "chat.mop.paypal.billing.id.valid": "BA Billing ID must be valid", "chat.mop.paypal.billing.id": "PayPal Billing ID", "chat.resolve.issue": "Did we resolve your issue?", "padme.pages.contactus.chatbox.send": "Send", "padme.pages.contactus.chatbox.endchat": "End Chat", "padme.pages.contactus.chatbox.clickhere": "Click Here", "padme.pages.contactus.chatbox.welcome": "Welcome to Netflix Chat", "chat.mop.bank.name": "Bank Name", "chat.mop.bank.name.required": "Bank Name is Required", "chat.mop.account.type": "Account Type", "chat.mop.account.type.required": "Account Type is Required", "chat.mop.account.type.CHECKING": "Checking", "chat.mop.account.type.SAVINGS": "Savings", "netflix": "Netflix", "chat.mop.dob.invalid": "Valid Date of Birth is Required", "chat.connecting": "Connecting", "padme.pages.contactus.chat.chatEnded": "This chat session has ended.", "difficult": "Difficult", "dissatisfied": "Dissatisfied", "dont.know.not.applicable": "Don't know \/ Not applicable", "easy": "Easy", "neutral": "Neutral", "satisfied": "Satisfied", "very.difficult": "Very difficult", "very.dissatisfied": "Very dissatisfied", "very.easy": "Very easy", "very.satisfied": "Very Satisfied", "you.can.start.a.new.chat": "You can <button>start a new chat<\/button>.", "your.issue": "Your Issue:", "tell.us.more": "Tell us more and we'll find the best solution for you", "get.in.touch": "Get in touch:", "try.these.recommendations": "Try these recommendations:", "recommended": "Recommended", "describe.your.issue.placeholder": "Describe your issue" } }; 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