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How to create, change, or delete profiles | Netflix Help Center
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id="regional-container"></div> <div class="pane-wrapper"> <div class="content"> <h1 class="kb-title">How to create, change, or delete profiles</h1> <div class="left-pane"> <section class="kb-article select-country gradient" style="display: none;"> A country must be selected to view content in this article. </section> <section dir="LTR" class="kb-article kb-article-variant gradient sprinklr" data-countries=",PR,HK,PT,HN,PW,PY,HT,HU,YT,IE,AD,IL,IM,AG,AI,IS,IT,AN,AR,AS,AT,RE,AU,AW,JE,RO,BB,BE,JM,BL,BM,BO,BQ,BR,BS,SE,SG,BZ,SM,CA,SR,CC,KN,SV,CH,SX,CK,CL,CO,KY,CR,TC,CU,CW,TH,CZ,LC,TK,LI,TT,DE,TW,DK,DM,LU,DO,UA,MC,MF,EC,US,MP,MQ,UY,MS,MT,MX,VA,MY,VC,ES,VE,VG,VI,NF,NI,NL,NO,FI,FK,FM,NU,NZ,FR,GB,GD,GF,GG,GI,GL,GP,GT,GU,PA,GY,PE,PH,PL,PM,"> <div class="page-block"><div class="c-wrapper"><div><p>People who live together in a single household can have their own personalized Netflix experience. You can have up to 5 profiles on a single Netflix account.</p><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span>Profiles aren't available on devices made before 2013. <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Extra member</span></span> accounts have 1 profile and cannot create additional profiles.</p></div></div><p>Each profile allows for its own:</p><ul><li><p>Language preference</p></li><li><p>Maturity level</p></li><li><p>Specific viewing restrictions</p></li><li><p>Profile lock</p></li><li><p>Viewing activity log</p></li><li><p>Game handle</p></li><li><p>Game saves</p></li><li><p>Subtitle appearance</p></li><li><p>Playback settings</p></li><li><p>Personalized TV show and movie suggestions</p></li><li><p>My List</p></li><li><p>Ratings</p></li><li><p>Email (for notification emails, and only profiles with All Maturity ratings)</p></li></ul><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span>Some profile features are not available for <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Kids profiles</span></span>.</p></div></div></div><div class="accordion"><div class="c-wrapper"><div data-id="SyxQttWn2b" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-SyxQttWn2b:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-SyxQttWn2b:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-SyxQttWn2b" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-SyxQttWn2b" data-summary-id="_124790-en-SyxQttWn2b" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-SyxQttWn2b"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Create a profile</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>Profiles can be added on devices made after 2013.</p><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span><span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Extra member</span></span> accounts have 1 profile and cannot create additional profiles.</p></div></div><ol><li><p>Go to the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span> section on your device:</p><ul><li><p>TV or TV streaming device: Go to the profile selection screen and choose <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Add Profile</span></span><strong>+</strong>. </p></li><li><p>Web browser: Go to your <a target="_blank" href="https://www.netflix.com/profiles/manage">Manage Profiles</a> page. </p></li><li><p>Android phone or tablet, iPhone, or iPad:</p><ol><li><p>Open the Netflix app. </p></li><li><p>In the lower right, tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">My Netflix</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcea838d07ec46051baf52" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/75203c5d-93bc-4657-9040-a78779f89838-797118834/icon-profile_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=f87b61860bbe4a3cfc3c7194f451822adf4a87d74f84af0f9fcb048313ef0722" name></span>.</p></li><li><p>In the upper right, tap the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Menu</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bce26f8d07ec46051aad9b" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/2e0cebec-df2d-46a2-aa80-83e94eb8e3dc-727005314/icon_menu_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d75d8049e6f5440b0f4447e0c8c94494ee617c6fb7ea077d8db9525ddc662e4a" name></span>.</p></li><li><p>Tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span>.</p></li></ol></li></ul></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Add Profile</span></span>.</p></li><li><p>Name the profile.</p></li><li><p> To use the <a href="https://help.netflix.com/en/node/114275">Netflix Kids experience</a>, select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Kids</span></span>.</p></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Continue</span></span> or <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Save</span></span>. The new profile should show on the list of profiles on your account.</p></li></ol><p>If you can’t create a profile from your device, visit <a target="_blank" href="https://www.netflix.com/">Netflix.com</a> on a web browser and follow the steps above.</p></div></div></div></div></div></div><div data-id="SJfAY-3hW" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-SJfAY-3hW:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-SJfAY-3hW:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-SJfAY-3hW" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-SJfAY-3hW" data-summary-id="_124790-en-SJfAY-3hW" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-SJfAY-3hW"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Delete a profile</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>You can delete profiles on most devices. The main profile on your account can’t be deleted. To delete the current profile, you may need to switch to another profile to complete the steps below. Once you delete a profile, the viewing history and game saves for that profile will no longer be available.</p><ol><li><p>Go to the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span> section on your device: </p><ul><li><p>TV or TV streaming device: Go to the profile selection screen. </p></li><li><p>Web browser: Go to your <a target="_blank" href="https://www.netflix.com/profiles/manage">Manage Profiles</a> page. </p></li><li><p>Android phone or tablet, iPhone, or iPad: </p><ol><li><p>Open the Netflix app. </p></li><li><p>In the lower right, tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">My Netflix</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcea838d07ec46051baf52" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/75203c5d-93bc-4657-9040-a78779f89838-797118834/icon-profile_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=f87b61860bbe4a3cfc3c7194f451822adf4a87d74f84af0f9fcb048313ef0722" name></span>.</p></li><li><p>In the upper right, tap the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Menu</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bce26f8d07ec46051aad9b" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/2e0cebec-df2d-46a2-aa80-83e94eb8e3dc-727005314/icon_menu_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d75d8049e6f5440b0f4447e0c8c94494ee617c6fb7ea077d8db9525ddc662e4a" name></span>.</p></li><li><p>Tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span>.</p></li></ol></li></ul></li><li><p>Choose the profile you want to delete and select the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Edit</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span> icon.</p></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Delete Profile</span></span>.</p></li></ol><p><br>If you can't delete a profile from your device, visit <a target="_blank" href="https://www.netflix.com/">Netflix.com</a> on a web browser and follow the steps above.</p></div></div></div></div></div></div><div data-id="Syg4NXByn" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-Syg4NXByn:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-Syg4NXByn:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-Syg4NXByn" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-Syg4NXByn" data-summary-id="_124790-en-Syg4NXByn" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-Syg4NXByn"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Change a profile</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>You can customize profiles on most devices.</p><ol><li><p>Go to the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span> section on your device: </p><ul><li><p>TV or TV streaming device: Go to the profile selection screen. </p></li><li><p>Web browser: Go to your <a target="_blank" href="https://www.netflix.com/profiles/manage">Manage Profiles</a> page. </p></li><li><p>Android phone or tablet, iPhone, or iPad: </p><ol><li><p>Open the Netflix app.</p></li><li><p>In the lower right, tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">My Netflix</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcea838d07ec46051baf52" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/75203c5d-93bc-4657-9040-a78779f89838-797118834/icon-profile_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=f87b61860bbe4a3cfc3c7194f451822adf4a87d74f84af0f9fcb048313ef0722" name></span>.</p></li><li><p>In the upper right, tap the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Menu</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bce26f8d07ec46051aad9b" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/2e0cebec-df2d-46a2-aa80-83e94eb8e3dc-727005314/icon_menu_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d75d8049e6f5440b0f4447e0c8c94494ee617c6fb7ea077d8db9525ddc662e4a" name></span>.</p></li><li><p>Tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span>.</p></li></ol></li></ul></li><li><p>Choose the profile you want to change and select the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Edit</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span> icon.</p></li><li><p>Change the name, image, language, or maturity on the profile.</p><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span>Changes to maturity rating cannot be made on a TV or streaming device. </p></div></div></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Done</span></span> or <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Save</span></span>.</p></li></ol><p>If you can't edit a profile from your device, visit <a href="https://www.netflix.com/">netflix.com</a> on a web browser and follow the steps above.</p></div></div></div></div></div></div><div data-id="SJQXc-23b" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-SJQXc-23b:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-SJQXc-23b:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-SJQXc-23b" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-SJQXc-23b" data-summary-id="_124790-en-SJQXc-23b" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-SJQXc-23b"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Use profile & parental controls</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>All profile users, except for those with the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Netflix Kids</span></span> experience, can access and edit parental controls and permissions for individual profiles. Your account password is required to edit <a target="_blank" href="https://www.netflix.com/settings/restrictions">Viewing restrictions</a> or to add, change, or remove a <a target="_blank" href="https://www.netflix.com/settings/lock">Profile Lock</a>.</p><p>To edit settings for an individual profile:</p><ol><li><p>Go to the profile settings section on your device:</p><ul><li><p>Web browser:</p><ol><li><p>Using a browser, go to your <a target="_blank" href="https://www.netflix.com/account">Account</a> page.</p></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Profiles</span></span>, then choose a profile. </p></li></ol></li><li><p>Android phone or tablet, iPhone, or iPad:</p><ol><li><p>Open the Netflix app.</p></li><li><p>In the lower right, tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">My Netflix</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcea838d07ec46051baf52" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/75203c5d-93bc-4657-9040-a78779f89838-797118834/icon-profile_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=f87b61860bbe4a3cfc3c7194f451822adf4a87d74f84af0f9fcb048313ef0722" name></span>.</p></li><li><p>In the upper right, tap the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Menu</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bce26f8d07ec46051aad9b" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/2e0cebec-df2d-46a2-aa80-83e94eb8e3dc-727005314/icon_menu_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=d75d8049e6f5440b0f4447e0c8c94494ee617c6fb7ea077d8db9525ddc662e4a" name></span>.</p></li><li><p>Tap <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Manage Profiles</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span>.</p></li><li><p>Choose the profile you want to change and select the <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Edit</span></span><span data-type="spr-social-media-asset-photo" data-assetid="65bcf0b88d07ec46051cb4f9" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/96c4e098-1bc5-4276-a6e6-eb82184cf492-1877719063/icon-edit-pencil.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEFAaCXVzLWVhc3QtMSJHMEUCIF9%2B4ypC%2FsvrGDt%2FcPLuAyF%2FoqyCIytdv3aEEcnAOq9vAiEArNN5nrmmDb8%2Fg58EQvfQEe8eTNPo97xr8xXwR3KyU4UqugUI6P%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FARAAGgw4NjkzNjc0NzE2NzQiDMi1yMx8ZgRbdwFVoyqOBSEmf0zdvBp8yKsWS2eOQKyto1Tt1M9%2BcGjsxWNxZUIkj45uw9%2F%2BOez%2FuPZ2%2FGDV4NbzSMyhjSCyhKC3GAGPpcoAhK5snFwG6IgcgQEK1ZywWENztBCPb4Tf56oJ0ixDYuvM30%2B4WgbraUTLKDobMcDqSVtVQZW6wwXY9tkl2ZHVWpxyGQtTw3afqgz%2FkvINoA4hnA5NEYo94aNDwAebnXmxf9VWsv4QQvMQdE141svCHT3lWOLiE9bUZ%2FUHHKW%2FmdKaFbeAm5nQCG1YdbZvjUYBEg6bVRlaBy5%2B6ZV0uvv0PFGsmkPpLNu16x9ijBObeHHsoNP4olrq3WI42KRQ%2F9NrDoxjtvkc%2FC3DMoxpVjrC7YbjYx%2FV5YGDjJeUlmthGtJOnI4EGYVZvlP%2FCxlkU%2Fdoj14mqOeT8grxPX7dn%2FC61f3YL6F%2BZ916J2Q7%2FRcXA1XMP%2FpqvLX5%2FtskHENbQ4mpbdj0jI7DXHFUubu1WB2MtEkLMms5wG7jxpos4q1JI9F6eHYHSiopK8lyLt6brri%2FnD647MmBYFtJruDNsqlX84wHkXylmm9fWuCMTlYiK3RU4Won%2ByTbTJmtEhp%2BYaTDEdqjrhJdv7x%2FmkOov1h72FPVEWQhFKCwA9oEaeUwGGtYkXfaDlskYYoQJZyhD7RJXTSaOaJwVA88BDLe7byWe2IpsfeXOfVm4a60wgQu5t%2BLgkaoPGoJf3piBNixQri9hw7T1YUiMRjvpJbTh955bgBh7ADzSFnGoNMSN2qqzsDpezRw26j6QBE%2B18nBVN1RtmjSTsJV53m%2BOTJNaUJ8ltDJynwIDDNwc0w6sWHtKJrgbwJ5roQXQBT2TkPoo4DEAHUEHAH64D6awp1fFTCJo4u6BjqxAQgB29FR6111eSOtnfk2OPirUIE1jZk1xp6l4LsFFj75WekOgx9VPpidK%2FOGhV5CYJJeE24hhSxEeT%2BF3bmz81FvNwkZWD4i96FYbf3lFXh0%2F2cXOWJzhKQKXCYw%2BLWq3Sh%2FD54VWtarrKrQPrgm3RDAYr2Ep4A2RZ0MOh9NOrjs5K8aIoxyqEmqnnVeTICGPudvujaA3kXzlddj6cvKJXiijIXd7Mp4n6RVJjhgzfdA9g%3D%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241124T082142Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5GYQSOTII%2F20241124%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=eef084171f0df107d078b5e5e985dcb628a901db947f85ae9896e4be97d2798f" name></span> icon.</p></li></ol></li></ul></li><li><p>Select the setting you want to edit for that profile.</p></li><li><p><span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Save</span></span>/<span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Submit</span></span> changes.</p></li></ol><p>For more information, see <a href="https://help.netflix.com/en/node/264">Parental Controls on Netflix</a>.</p></div></div></div></div></div></div><div data-id="HJrLbhsZr" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-HJrLbhsZr:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-HJrLbhsZr:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-HJrLbhsZr" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-HJrLbhsZr" data-summary-id="_124790-en-HJrLbhsZr" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-HJrLbhsZr"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Add or update an email address</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>You can add a different email address to any secondary <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Adult</span></span> profile to receive personalized recommendations and other communications from Netflix. Email addresses associated with secondary profiles can't be used to sign in to your Netflix account.<br><br>To add or change the email associated with a secondary profile: </p><ol><li><p>Using a browser, sign in to the profile you want to edit.</p></li><li><p>Go to the <a target="_blank" href="https://www.netflix.com/account">Account</a> page.</p></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Profiles</span></span>, then choose your profile. </p></li><li><p>Select <a target="_blank" href="https://www.netflix.com/account/profile/newProfileEmail"><span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI">Email</span></a>.</p></li><li><p>Enter the desired email for the profile.</p></li><li><p>Select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Add Email</span></span>.</p><ul><li><p>You can select <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Change Email</span></span> or <span data-type="spr-ui-ref" data-ui-ref="nf-ui" data-ui-ref-label="NF UI"><span class="doc-editor__marks__bold" style="font-weight: bold;">Delete Email</span></span> if you are updating an existing email.</p></li></ul></li></ol></div></div></div></div></div></div><div data-id="HJ6paK_jn" data-parent-id="page"><div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-bottom:.8rem;background-color:var(--spr-ui-02,#f8f8fa);border-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-block"><style data-type="collapsible-section-summary">#_124790-en-HJ6paK_jn:checked~[data-type=collapsible-section-detail]{display:block!important}#_124790-en-HJ6paK_jn:checked~label[data-type=collapsible-section-summary] svg[data-type=summary-icon]{transform:rotate(90deg)}@media print{[data-type=collapsible-section-detail]{display:block!important}[data-type=collapsible-section-block]{width:98%!important}[data-type=summary-icon]{transform:rotate(90deg)}}</style><input type="checkbox" id="_124790-en-HJ6paK_jn" style="display:none;" data-type="collapsible-section-summary"><label for="_124790-en-HJ6paK_jn" data-summary-id="_124790-en-HJ6paK_jn" style="padding:.4rem;font-weight:700;display:flex;word-break:break-word;cursor:pointer;" data-type="collapsible-section-summary" id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_124790-en-HJ6paK_jn"><svg style="height:12px;width:12px;margin-top:5px;flex:0 0 auto;cursor:pointer;" data-type="summary-icon" viewbox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><div data-type="summary-block" style="padding-left:.8rem;"><p class="export-block__parent">Create and manage game handles</p></div></label><div style="border-top-width:1px;border-top-style:solid;padding:.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-top-color:var(--spr-ui-03,#dbdbdb);" data-type="collapsible-section-detail"><div><div class="c-wrapper"><div><p>See <a href="https://help.netflix.com/en/node/126159">How to create, update and use game handles</a> to learn more.</p></div></div></div></div></div></div></div></div></div></div> </section> <div id="article-feedback-container"></div> <div class="related-articles-module placement-BELOW_ARTICLE max-3"> <h3>Related Articles</h3> <ul class="related-articles" data-tracking-id="d070b41f-76db-4621-aeb1-c191ab5dc3c0"> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path 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Please do not leave personal information.", "learn.more": "Learn More", "help.center": "Help Center", "skip.for.now": "Skip For Now", "read.article": "Read Article", "call.us.in.app": "Call Us In-app", "what.went.wrong": "What went wrong?", "select.a.country": "Select a country", "already.a.member": "Already a member?", "no.results.found": "No results found", "not.ready.to.signin": "Not ready to sign in?", "recommended.for.you": "Recommended for you", "need.help.signing.in": "Need help signing in?", "thanks.for.your.feedback": "Thanks for your feedback.", "was.this.article.helpful": "Was this article helpful?", "padme.search.kb.noresults": "No results found", "additional.search.results": "Additional search results", "the.steps.did.not.resolve": "The steps in the article did not resolve my problem", "the.wording.was.confusing": "The wording used in this article made it confusing", "what.do.you.need.help.with": "What do you need help with?", "the.article.did.not.address": "This article did not address what I was searching for", "padme.pages.did.this.resolve": "Did this resolve your issue?", "sign.in.for.personalized.help": "Sign in for personalized help", "let.us.know.how.we.can.improve": "(Optional) Let us know how we can do better. We do not respond to individual feedback. Please do not leave personal information.", "note.currently.unable.to.respond": "Note: We're currently unable to respond to individual feedback", "currently.viewing.information.for": "Currently viewing information for:", "thanks.for.your.feedback.improvement": "Thanks for your feedback! Any suggestions for further improvement?", "information.not.available.for.country": "We're sorry, this information is not available for {0}.", "viewing.information.intended.for.country": "You're currently viewing information intended for <strong>{0}<\/strong>, which may not be applicable to you. Select your country below.", "padme.pages.isnetflixdown.status.up.body": "We are not currently experiencing an interruption to our streaming service.", "padme.pages.isnetflixdown.status.up.header": "Netflix is up!", "characters.left": "[NUMBER] characters left", "describe.your.issue": "Describe your issue", "chat.recording.notice": "To improve Netflix Customer Service, chats may be monitored or recorded.", "received.and.email.about.account": "Received an email about an account email change", "netflix.says.cant.find.account": "Netflix says 'Can't find account with this email address.'", "please.provide.a.short.description": "Please provide a short description of your issue", "recommended.popular.topics": "Popular topics", "padme.pages.contactus.chatbox.title": "Netflix Customer Service", "chat.contactus.chatbox.endchat.question": "End Chat?", "chat.contactus.chatbox.end": "End", "padme.pages.contactus.chatbox.submit": "Submit", "padme.pages.contactus.chatbox.cancel": "Cancel", "chat.new.message": "New message", "chat.ewt.wait.time": "Wait time: {0} minutes", "chat.write.reply": "Enter a reply", "chat.mop.enter.new.payment": "Enter new payment information", "chat.mop.enter.new.payment.verification": "Enter payment info for verification", "chat.mop.agentname.cant.see": "{0} cannot see this", "chat.mop.agent.cant.see": "The agent cannot see this", "chat.email.chat.transcript": "Enter the email you would like the chat transcript sent to", "chat.email.chat.transcript.sent": "Transcript sent!", "padme.pages.contactus.chatbox.transcript": "Email me a transcript of this chat", "chat.email.sent.transcript.email": "We've sent a transcript of this chat to the email address that was entered.", "chat.mop.first.name.required": "First Name is Required", "chat.mop.last.name.required": "Last Name is Required", "chat.mop.card.required": "Credit or Debit card number is required", "chat.mop.zip.code.required": "Zip code is required", "chat.mop.cvv": "Security Code (CVV)", "chat.mop.cvv.required": "Security Code (CVV) is required", "chat.mop.expiration.required": "Expiration date is required", "chat.mop.expiration.format": "Expiration date must be entered in MM\/YYYY format", "chat.mop.invalid.exp": "Invalid Expiration date", "chat.mop.first.name": "First name on card", "chat.mop.last.name": "Last name on card", "chat.mop.zip": "Billing zip code", "chat.mop.number": "Card Number", "chat.mop.last.eight.digits.of.number": "Last 8 digits of card number", "chat.mop.expiration": "Expiration Date (MM\/YYYY)", "chat.mop.dob": "Date of Birth (YYYY-MM-DD)", "chat.mop.dob.required": "Date of Birth is Required", "padme.pages.chat.mop.eudd": "Direct Debit Account Number:", "padme.pages.chat.mop.upi": "UPI ID:", "padme.pages.chat.mop.upi.invalid": "Enter a valid UPI ID", "chat.mop.upi.required": "UPI ID is Required", "chat.mop.account.number.required": "Account Number is Required", "chat.mop.routing.number.required": "Routing Number is Required", "chat.mop.digit.required": "Check Digit is Required", "chat.mop.branch.number": "Branch Number", "chat.mop.routing.number": "Routing Number", "chat.mop.account.number": "Account Number", "chat.mop.digit": "Digit", "chat.mop.card.invalid": "Credit or Debit card number is invalid", "chat.mop.paypal.billing.id.required": "BA Billing ID is Required", "chat.mop.paypal.billing.id.valid": "BA Billing ID must be valid", "chat.mop.paypal.billing.id": "PayPal Billing ID", "chat.resolve.issue": "Did we resolve your issue?", "padme.pages.contactus.chatbox.send": "Send", "padme.pages.contactus.chatbox.endchat": "End Chat", "padme.pages.contactus.chatbox.clickhere": "Click Here", "padme.pages.contactus.chatbox.welcome": "Welcome to Netflix Chat", "chat.mop.bank.name": "Bank Name", "chat.mop.bank.name.required": "Bank Name is Required", "chat.mop.account.type": "Account Type", "chat.mop.account.type.required": "Account Type is Required", "chat.mop.account.type.CHECKING": "Checking", "chat.mop.account.type.SAVINGS": "Savings", "netflix": "Netflix", "chat.mop.dob.invalid": "Valid Date of Birth is Required", "chat.connecting": "Connecting", "padme.pages.contactus.chat.chatEnded": "This chat session has ended.", "difficult": "Difficult", "dissatisfied": "Dissatisfied", "dont.know.not.applicable": "Don't know \/ Not applicable", "easy": "Easy", "neutral": "Neutral", "satisfied": "Satisfied", "very.difficult": "Very difficult", "very.dissatisfied": "Very dissatisfied", "very.easy": "Very easy", "very.satisfied": "Very Satisfied", "you.can.start.a.new.chat": "You can <button>start a new chat<\/button>.", "your.issue": "Your Issue:", "tell.us.more": "Tell us more and we'll find the best solution for you", "get.in.touch": "Get in touch:", "try.these.recommendations": "Try these recommendations:", "recommended": "Recommended", "describe.your.issue.placeholder": "Describe your issue" } }; 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