Importing Contacts just got even easier!

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Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!❓ What’s different? We’ve updated the proce..."> <meta property="og:title" content="Importing Contacts just got even easier! | Manychat"/> <meta property="og:type" content="website" /> <meta property="og:url" content="https://community.manychat.com/product-updates/importing-contacts-just-got-even-easier-594"/> <meta property="og:description" content="Hi Manychat Community! Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!❓ What’s different? We’ve updated the process for importing contacts in the Contacts tab. 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format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #edf2edff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: CoFoSansMono;--config--main-button-base-font-weight: 600;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: uppercase;--config--main-color-alert: #ed5937ff;--config--main-color-brand: #3b42c4ff;--config--main-color-brand-secondary: #000000ff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f6f8faff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #3b42c4ff;--config--main-color-night: #000000ff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #3cb54aff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: Rooftop;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: Rooftop;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #3b42c4ff;--config-anchor-base-hover-color: #3b42c4ff;--config-avatar-notification-background-color: #3b42c4ff;--config-body-background-color: #edf2edff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: #DA5C5C;--config-button-cancel-active-border-color: #DA5C5C;--config-button-cancel-active-color: #fff;--config-button-cancel-background-color: #F76767;--config-button-cancel-border-color: #F76767;--config-button-cancel-border-radius: 4px;--config-button-cancel-border-width: 1px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #fff;--config-button-cancel-hover-background-color: #DA5C5C;--config-button-cancel-hover-border-color: #DA5C5C;--config-button-cancel-hover-color: #fff;--config-button-cta-active-background-color: #3B42C4;--config-button-cta-active-border-color: #3B42C4;--config-button-cta-active-border-width: 1px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #ffffff;--config-button-cta-background-color: #3B42C4;--config-button-cta-border-color: #3B42C4;--config-button-cta-border-radius: 4px;--config-button-cta-border-width: 1px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #ffffff;--config-button-cta-focus-background-color: #393fbcff;--config-button-cta-focus-border-color: #353bb0ff;--config-button-cta-focus-border-width: 1px;--config-button-cta-focus-color: #ffffff;--config-button-cta-hover-background-color: #00F6FF;--config-button-cta-hover-border-color: #00F6FF;--config-button-cta-hover-border-width: 1px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #000;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #383A9E;--config-button-secondary-active-border-color: #322c74;--config-button-secondary-active-border-width: 1px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #ffffff;--config-button-secondary-background-color: #5050D6;--config-button-secondary-border-color: #fff;--config-button-secondary-border-radius: 4px;--config-button-secondary-border-width: 1px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #fff;--config-button-secondary-focus-background-color: #000000ff;--config-button-secondary-focus-border-color: #000000ff;--config-button-secondary-focus-border-width: 1px;--config-button-secondary-focus-color: #fff;--config-button-secondary-hover-background-color: #383A9E;--config-button-secondary-hover-border-color: #322c74;--config-button-secondary-hover-border-width: 1px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #ffffff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: #5050d666;--config-button-toggle-active-border-color: #383A9E;--config-button-toggle-active-color: #383A9E;--config-button-toggle-background-color: rgba(0,0,0,0);--config-button-toggle-border-color: #5050D6;--config-button-toggle-border-radius: 4px;--config-button-toggle-border-width: 1px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #5050D6;--config-button-toggle-filled-background-color: #3b42c4ff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #353bb0ff;--config-button-toggle-hover-background-color: #5050d633;--config-button-toggle-hover-border-color: #5050D6;--config-button-toggle-hover-color: #5050D6;--config-button-toggle-on-active-background-color: #fff;--config-button-toggle-on-active-border-color: #322c74;--config-button-toggle-on-active-color: #322c74;--config-button-toggle-on-background-color: #5050D6;--config-button-toggle-on-border-color: #5050D6;--config-button-toggle-on-border-radius: 4px;--config-button-toggle-on-border-width: 1px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #ffffff;--config-button-toggle-on-hover-background-color: #fff;--config-button-toggle-on-hover-border-color: #5050D6;--config-button-toggle-on-hover-color: #322c74;--config-button-toggle-outline-background-color: #3b42c4ff;--config-button-toggle-outline-color: #3b42c4ff;--config-button-toggle-outline-pseudo-color: #3b42c4ff;--config-button-toggle-outline-spinner-color: #3b42c4ff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #000000ff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #3b42c4ff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #000000ff;--config-editor-comment-toolbar-button-hover-color: #3b42c4ff;--config-footer-background-color: #000000ff;--config-footer-color: #fff;--config-header-color: #000000ff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #000000ff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #3b42c4ff;--config-link-base-color: #000000ff;--config-link-base-hover-color: #3b42c4ff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #3b42c4;--config-main-navigation-border-bottom-color: transparent;--config-main-navigation-border-top-color: transparent;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #2b3346;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: #ffffff;--config-main-navigation-nav-font-weight: normal;--config-main-navigation-nav-link-color: #ffffff;--config-main-navigation-search-placeholder-color: #a7aeb5ff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #3b42c4ff;--config-meta-text-color: #a7aeb5ff;--config-notification-widget-background-color: #a5d8e0ff;--config-notification-widget-color: #000000ff;--config-pagination-active-page-color: #3b42c4ff;--config-paging-item-hover-color: #3b42c4ff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #000000ff;--config-sidebar-widget-font-family: Rooftop;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #000000ff;--config-tag-modify-link-color: #3b42c4ff;--config-tag-pill-background-color: #f8f8f8;--config-tag-pill-hover-background-color: #c7ceffff;--config-tag-pill-hover-border-color: #3b42c4ff;--config-tag-pill-hover-color: #3b42c4ff;--config-thread-list-best-answer-background-color: #3cb54a0d;--config-thread-list-best-answer-border-color: #3cb54aff;--config-thread-list-mod-break-background: #3b42c40d;--config-thread-list-mod-break-border-color: #3b42c4ff;--config-thread-list-sticky-topic-background: #3b42c4f2;--config-thread-list-sticky-topic-border-color: #3b42c4ff;--config-thread-list-sticky-topic-flag-color: #3b42c4ff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #3cb54aff;--config-thread-pill-author-background-color: #3b42c4ff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #f7df21ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #3b42c4ff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #3cb54aff;--config-topic-page-answered-field-link-color: #3b42c4ff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #3b42c4ff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #edf2edff;--config-topic-question-color: #f7df21ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #000000ff;--config-widget-cta-color: #000000ff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #000000ff;--config-widget-tabs-forum-list-header-hover-color: #3b42c4ff;--config-card-border-radius: 4px;--config-card-border-width: 0px;--config-card-background-color: #ffffff;--config-card-hover-background-color: #ffffff;--config-card-hover-title-color: #5050D6;--config-card-hover-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.08);--config-card-active-background-color: #ffffff;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-sidebar-widget-username-color: #000000ff;--config-username-hover-color: #3b42c4ff;--config-username-hover-decoration: none;--config-content-type-survey-background-color: #322c75;--config-content-type-survey-color: #fff;--config-checkbox-checked-color: #322c75;--config-content-type-article-background-color: #322c75;--config-main-navigation-dropdown-hover-color: #322c75;--config-meta-icon-color: #a7aeb5;--config-tag-pill-border-color: #e3e4ec;--config-tag-pill-color: #2b3346;--config-username-color: #322c75;--config-widget-tabs-active-border-color: #322c75;--config-widgets-action-link-color: #322c75;--config-button-border-width: 1px;--config-button-border-radius: 4px;--config-button-cta-hover-border-radius: 4px;--config-button-cta-active-border-radius: 4px;--config-button-secondary-hover-border-radius: 4px;--config-button-secondary-active-border-radius: 4px;--config-button-toggle-hover-border-radius: 4px;--config-button-toggle-active-border-radius: 4px;--config-button-toggle-on-hover-border-radius: 4px;--config-button-toggle-on-active-border-radius: 4px;--config-button-cancel-hover-border-radius: 4px;--config-button-cancel-active-border-radius: 4px;--config-button-toggle-hover-border-width: 1px;--config-button-toggle-active-border-width: 1px;--config-button-toggle-on-hover-border-width: 1px;--config-button-toggle-on-active-border-width: 1px;--config-button-cancel-hover-border-width: 1px;--config-button-cancel-active-border-width: 1px;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link 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data-props="{"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/product-updates","title":"Changelog"},{"url":"\/product-updates\/importing-contacts-just-got-even-easier-594","title":"Importing Contacts just got even easier!"}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><a class="breadcrumb-item-link" href="/product-updates"><i class="icon icon--caret-left is-visible-S"></i>Changelog</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-forum"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>Importing Contacts just got even easier!</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <script type="application/ld+json" nonce=""> {"@context":"https:\/\/schema.org","@type":"Article","mainEntityOfPage":"https:\/\/community.manychat.com\/product-updates\/importing-contacts-just-got-even-easier-32","headline":"Importing Contacts just got even easier!","text":"Hi Manychat Community! \ud83d\udc4b\u00a0Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!\u2753 What\u2019s different? We\u2019ve updated the process for importing contacts in the Contacts tab. This feature was heavily requested and will definitely reduce confusion moving forward.\ud83d\udc65\u00a0Who gets to use this? This update will only affect Manychat Admins and Pro users.\ud83e\udd14\u00a0How do I use it? If you want to import contacts, simply go to the Contacts section in the Manychat account and click the top right button \u201cImport\u201d button. You\u2019ll see this snazzy new window.Here you can see what channels you have connected which will help you determine what type of contacts you can import. If you don\u2019t have a channel connected, you can click to be linked to the connection process. If you don\u2019t have SMS or Email connected, you will be linked to Manychat support to conduct the approval process. Now you can import CSV files and be sure which channel these contacts will be added to! \ud83c\udf89*Remember, contact imports will increase your subscription plan and if you have an active Rule with the \u201cNew contact\u201d trigger, it will be triggered for every new contact in the uploading list.\u00a0\u2764\ufe0f Do you love this update? Comment below to let us know how this changes your importing process, and what other features you would love to see\u00a0\ud83d\udc47\u00a0","url":"https:\/\/community.manychat.com\/product-updates\/importing-contacts-just-got-even-easier-32","author":{"@type":"Person","name":"David A","url":"\/members\/david-a-42"},"datePublished":"2024-03-01T17:10:39+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":3},"comment":[{"@type":"Comment","text":"Then this:\u00a0\/fb\/subscriber\/findByCustomFieldand once you get de id you can do this:\u00a0","author":{"@type":"Person","name":"erickkahlke","url":"\/members\/erickkahlke-494"},"datePublished":"2024-03-27T21:30:36+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":0}},{"@type":"Comment","text":"I\u2019m having this same problem importing contacts. What shoukd I do? Thank you.","author":{"@type":"Person","name":"machucabotones","url":"\/members\/machucabotones-497"},"datePublished":"2024-04-29T19:42:10+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":0}}]} </script> <div class="full-width Template-content"> <div class="sitewidth"> <div class="col col--main has--side qa-div-main"> <div class="box pagebox box--unbox "> <div class="box__content"> <div class="box qa-topic-first-post" data-helper="class-toggle"> <div data-component="search-conversion"></div> <div data-preact='destination/modules/Content/TopicView/index' data-props='{"phrases":{"Forum":{"topic.closed.info_message":"This topic has been closed for comments","post.like.number.including_self":"You and {numberOfLikes} other person like this|You and {numberOfLikes} other people like this","post.like.number.only_self":"You like this","post.like.number":"{numberOfLikes} person likes this|{numberOfLikes} people like this","tags.add":"Add tags","validation.text.required":"You have not entered any text yet.","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report.","Something's gone wrong.":"Something went wrong","pagination.label":"Page","showFirstpost.message":"Show first post","hideFirstpost.message":"Hide first post","Best answer by":"Best answer by","View original":"View original","{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago","sticky":"Sticky","prefix.question":"Question","prefix.answer":"Solved","meta.views":"341 views","meta.replies":"2 replies","meta.not_published":"Not published","product.areas.related.products":"Related product area","upvote":"Upvote","translation.failure.show.original":"View Original Content","translation.failure.retry":"Retry Translation","translated.by.ai":"Translated using AI","translating":"Translating...","translate.all":"Translate All"}},"languageList":[],"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"showBadges":true,"showReputation":true,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","topic":{"title":"Importing Contacts just got even easier!","content":"<p>Hi Manychat Community! \ud83d\udc4b<\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\"><strong>Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!<\/strong><\/span><br \/><br \/><span style=\"color:#000000;\">\u2753 <\/span><span style=\"color:#000000;\"><strong>What\u2019s different? <\/strong><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">We\u2019ve updated the process for importing contacts in the Contacts tab. This feature was heavily requested and will definitely reduce confusion moving forward.<\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83d\udc65\u00a0<\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><strong>Who gets to use this? <\/strong><\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">This update will only affect Manychat Admins and Pro users.<\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83e\udd14\u00a0<\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><strong>How do I use it?<\/strong><\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"> If you want to import contacts, simply go to the Contacts section in the Manychat account and click the top right button \u201cImport\u201d button. You\u2019ll see this snazzy new window.<\/span><\/span><\/p><p><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><img src=\"https:\/\/lh7-us.googleusercontent.com\/JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY\" width=\"624\" alt=\"JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY\" \/><\/span><\/span><\/p><p><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">Here you can see what channels you have connected which will help you determine what type of contacts you can import. If you don\u2019t have a channel connected, you can click to be linked to the connection process. <\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">If you don\u2019t have SMS or Email connected, you will be linked to Manychat support to conduct the approval process. <\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">Now you can import CSV files and be sure which channel these contacts will be added to! <\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83c\udf89<\/span><\/span><\/p><p><br \/><em><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">*Remember, contact imports will increase your subscription plan and if you have an active Rule with the \u201cNew contact\u201d trigger, it will be triggered for every new contact in the uploading list.<\/span><\/span><\/em><\/p><p>\u00a0<\/p><section class=\"callout callout-blue\"><div><p><strong>\u2764\ufe0f<\/strong> Do you love this update? Comment below to let us know how this changes your importing process, and what other features you would love to see\u00a0\ud83d\udc47<\/p><\/div><\/section><p>\u00a0<\/p>","ogImage":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png","id":32,"threadId":594,"postId":1538,"contentType":"productUpdate","showReport":false,"publishedAt":"2024-03-01T17:12:22+00:00","author":{"userId":42,"username":"David A","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c2283bd4-4d65-4f01-93b4-ce6909cd58e5.png","profileUrl":"\/members\/david-a-42","reputation":0,"rank":{"id":"2","name":"Manychat Team Member","avatarIcon":{"source":"714b84bd-a89a-4dcb-a726-326b259ec436.png","thumbnail":"714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"","posts":3,"customoptions":7,"options":1024,"usertitle":"Manychat Team Member","customtitle":"Manychat Team Member"},"replyCount":2,"sticky":false,"likedBy":["89","100","833"],"poll":null,"answeredPoll":false,"tags":[],"forum":null},"authorData":{"42":{"id":42,"url":"\/members\/david-a-42","name":"David A","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c2283bd4-4d65-4f01-93b4-ce6909cd58e5.png","userTitle":"Manychat Team Member","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png","name":"Manychat Team Member"},"userLevel":0,"badges":[],"isBanned":false},"494":{"id":494,"url":"\/members\/erickkahlke-494","name":"erickkahlke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/2868328c-ab65-4836-8826-84d79775f69e.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"497":{"id":497,"url":"\/members\/machucabotones-497","name":"machucabotones","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/3eb950c3-54c7-4c16-91fd-81b9bc6eafff.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false}},"pinnedReply":null,"showReport":false,"currentPage":1,"canEndUserAddPublicTags":false,"isPublicTagManagementEnabled":null,"disableFileAttachments":true,"unlimitedEditPermission":false,"topicPrefixQuestion":"vraag","topicPrefixAnswer":"beantwoord","isPreview":null,"timeSincePublished":"8 months ago","timeSincePublishedDescription":" 1 March 2024","featuredImage":"\n \n <img class=\"thread-details-featured-image qa-thread-featured-image\"\n srcset=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png 480w,https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png 700w,https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png 1000w,https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png 1400w,https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png 2000w\"\n sizes=\"(max-width: 1024px) 700px, 100vw\"\n src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png\" alt=\"Importing Contacts just got even easier!\" \/>\n ","publicLabel":"","ideaStatus":null,"productAreas":[{"name":"Contacts, Tags, and Fields","id":"15"}],"ssoLoginUrl":"","contentHelpfulnessData":{"topic":{"id":594,"title":null,"prefixId":null,"contentType":"productUpdate","views":341},"phrases":{"Forum":{"topic.helpfulness.text":"Did you find this topic helpful?","topic.helpfulness.thanks":"Thank you for your feedback!","topic.helpfulness.indicator":"found this helpful","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report."}}}}'><div class=""><div class="post__content js-content--original qa-topic-post-content post__content--new-editor" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hi Manychat Community! <img class="emojione" alt="👋" title=":wave:" title=":wave:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f44b.png?v=2.2.7"/></p><p> </p><p><span style="color:#000000;"><strong>Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!</strong></span><br /><br /><span style="color:#000000;">❓ </span><span style="color:#000000;"><strong>What’s different? </strong></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">We’ve updated the process for importing contacts in the Contacts tab. This feature was heavily requested and will definitely reduce confusion moving forward.</span></span><br /><br /><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">👥 </span></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;"><strong>Who gets to use this? </strong></span></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">This update will only affect Manychat Admins and Pro users.</span></span><br /><br /><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">🤔 </span></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;"><strong>How do I use it?</strong></span></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;"> If you want to import contacts, simply go to the Contacts section in the Manychat account and click the top right button “Import” button. You’ll see this snazzy new window.</span></span></p><p><span style="color:#0d0d0d;"><span style="background-color:#ffffff;"><img src="https://lh7-us.googleusercontent.com/JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY" width="624" alt="JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY" /></span></span></p><p><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">Here you can see what channels you have connected which will help you determine what type of contacts you can import. If you don’t have a channel connected, you can click to be linked to the connection process. </span></span><br /><br /><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">If you don’t have SMS or Email connected, you will be linked to Manychat support to conduct the approval process. </span></span><br /><br /><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">Now you can import CSV files and be sure which channel these contacts will be added to! </span></span><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">🎉</span></span></p><p><br /><em><span style="color:#0d0d0d;"><span style="background-color:#ffffff;">*Remember, contact imports will increase your subscription plan and if you have an active Rule with the “New contact” trigger, it will be triggered for every new contact in the uploading list.</span></span></em></p><p> </p><section class="callout callout-blue"><div><p><strong><img class="emojione" alt="❤️" title=":heart:" title=":heart:" src="https://cdn.jsdelivr.net/emojione/assets/png/2764.png?v=2.2.7"/></strong> Do you love this update? Comment below to let us know how this changes your importing process, and what other features you would love to see <img class="emojione" alt="👇" title=":point_down:" title=":point_down:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f447.png?v=2.2.7"/></p></div></section><p> </p> </div></div></div> </div> <div class="box" data-preact="destination/modules/Content/TopicView/TopicReplies" data-props='{"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"type":"productUpdate","topic":{"title":"Importing Contacts just got even easier!","content":"<p>Hi Manychat Community! \ud83d\udc4b<\/p><p>\u00a0<\/p><p><span style=\"color:#000000;\"><strong>Importing Contacts to WhatsApp, Telegram, SMS, and Email just got a whole lot easier!<\/strong><\/span><br \/><br \/><span style=\"color:#000000;\">\u2753 <\/span><span style=\"color:#000000;\"><strong>What\u2019s different? <\/strong><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">We\u2019ve updated the process for importing contacts in the Contacts tab. This feature was heavily requested and will definitely reduce confusion moving forward.<\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83d\udc65\u00a0<\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><strong>Who gets to use this? <\/strong><\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">This update will only affect Manychat Admins and Pro users.<\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83e\udd14\u00a0<\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><strong>How do I use it?<\/strong><\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"> If you want to import contacts, simply go to the Contacts section in the Manychat account and click the top right button \u201cImport\u201d button. You\u2019ll see this snazzy new window.<\/span><\/span><\/p><p><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\"><img src=\"https:\/\/lh7-us.googleusercontent.com\/JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY\" width=\"624\" alt=\"JbBsQdh1Obuu7bfvo30wULMDzVH7DDCtrgxqbo1POo2bHnRiBD8ckMwltuULcjnx88O2-bKW8YrpE3Xh0DUapFJcxXQCdObI1WMIyfXIGFPUZ-07XlIsZ8iI5CjbkCL8wkJqD7ALl1sr_AAYGf9gajY\" \/><\/span><\/span><\/p><p><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">Here you can see what channels you have connected which will help you determine what type of contacts you can import. If you don\u2019t have a channel connected, you can click to be linked to the connection process. <\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">If you don\u2019t have SMS or Email connected, you will be linked to Manychat support to conduct the approval process. <\/span><\/span><br \/><br \/><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">Now you can import CSV files and be sure which channel these contacts will be added to! <\/span><\/span><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">\ud83c\udf89<\/span><\/span><\/p><p><br \/><em><span style=\"color:#0d0d0d;\"><span style=\"background-color:#ffffff;\">*Remember, contact imports will increase your subscription plan and if you have an active Rule with the \u201cNew contact\u201d trigger, it will be triggered for every new contact in the uploading list.<\/span><\/span><\/em><\/p><p>\u00a0<\/p><section class=\"callout callout-blue\"><div><p><strong>\u2764\ufe0f<\/strong> Do you love this update? Comment below to let us know how this changes your importing process, and what other features you would love to see\u00a0\ud83d\udc47<\/p><\/div><\/section><p>\u00a0<\/p>","ogImage":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/b8c25f00-b4c7-4666-b374-446c0a7ac000_thumb.png","id":32,"threadId":594,"postId":1538,"contentType":"productUpdate","showReport":false,"publishedAt":"2024-03-01T17:12:22+00:00","author":{"userId":42,"username":"David A","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c2283bd4-4d65-4f01-93b4-ce6909cd58e5.png","profileUrl":"\/members\/david-a-42","reputation":0,"rank":{"id":"2","name":"Manychat Team Member","avatarIcon":{"source":"714b84bd-a89a-4dcb-a726-326b259ec436.png","thumbnail":"714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"","posts":3,"customoptions":7,"options":1024,"usertitle":"Manychat Team Member","customtitle":"Manychat Team Member"},"replyCount":2,"sticky":false,"likedBy":["89","100","833"],"poll":null,"answeredPoll":false,"tags":[],"forum":null},"breadcrumbs":[{"url":"\/","title":"Home"},{"url":"\/product-updates","title":"Changelog"},{"url":"\/product-updates\/importing-contacts-just-got-even-easier-594","title":"Importing Contacts just got even easier!"}],"replies":[{"postId":2649,"privatePostId":34,"contentType":"productUpdate_reply","author":{"userId":494,"username":"erickkahlke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/2868328c-ab65-4836-8826-84d79775f69e.png","profileUrl":"\/members\/erickkahlke-494","reputation":0,"rank":{"id":"10","name":"Up-and-Comer","avatarIcon":{"source":"","thumbnail":""},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"","posts":4,"customoptions":7,"options":1024,"usertitle":"Up-and-Comer","customtitle":"Up-and-Comer"},"content":"<figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/680230e5-17b6-45df-8ae6-fc23f396049d.png\" \/><\/figure><p>Then this:\u00a0<a href=\"https:\/\/api.manychat.com\/swagger?urls.primaryName=Profile%20API#\/Subscriber\/9fc380dcb49bb134b9405d4269896f56\" rel=\"nofollow ugc\">\/fb\/subscriber\/findByCustomField<\/a><br \/>and once you get de id you can do this:<br \/><br \/>\u00a0<\/p>","likes":[],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2024-03-27T21:30:36+0000","isHighlighted":false,"isPinned":false},{"postId":3823,"privatePostId":38,"contentType":"productUpdate_reply","author":{"userId":497,"username":"machucabotones","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/3eb950c3-54c7-4c16-91fd-81b9bc6eafff.png","profileUrl":"\/members\/machucabotones-497","reputation":0,"rank":{"id":"10","name":"Up-and-Comer","avatarIcon":{"source":"","thumbnail":""},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"","posts":2,"customoptions":7,"options":1024,"usertitle":"Up-and-Comer","customtitle":"Up-and-Comer"},"content":"<oembed url=\"https:\/\/community.manychat.com\/general-q-a-43\/problem-importing-contacts-1337?tid=1337&amp;fid=43\"><\/oembed><p>I\u2019m having this same problem importing contacts. What shoukd I do? Thank you.<\/p>","likes":[],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2024-04-29T19:42:10+0000","isHighlighted":false,"isPinned":false}],"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/","authorData":{"42":{"id":42,"url":"\/members\/david-a-42","name":"David A","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/c2283bd4-4d65-4f01-93b4-ce6909cd58e5.png","userTitle":"Manychat Team Member","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/attachment\/714b84bd-a89a-4dcb-a726-326b259ec436_thumb.png","name":"Manychat Team Member"},"userLevel":0,"badges":[],"isBanned":false},"494":{"id":494,"url":"\/members\/erickkahlke-494","name":"erickkahlke","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/2868328c-ab65-4836-8826-84d79775f69e.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false},"497":{"id":497,"url":"\/members\/machucabotones-497","name":"machucabotones","avatar":"https:\/\/uploads-eu-west-1.insided.com\/manychat-en\/icon\/200x200\/3eb950c3-54c7-4c16-91fd-81b9bc6eafff.png","userTitle":"Up-and-Comer","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Up-and-Comer"},"userLevel":0,"badges":[],"isBanned":false}},"totalRepliesPageCount":1,"repliesAuthorSettingMap":{"erickkahlke":{"showBadges":true,"showReputation":true},"machucabotones":{"showBadges":true,"showReputation":true}},"currentRepliesPage":1,"languageList":[],"totalRepliesCount":2,"pinnedReply":null,"showBestAnswer":false,"currentSort":"dateline.asc","disableFileAttachments":true,"unlimitedEditPermission":false,"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","just":"just now","translated.by.ai":"Translated using AI","translating":"Translating...","translate.all":"Translate All","{plural} ago":"{plural} ago"}}}'><div> <div class="pagination"> <div class="pages"><span class="paginatin-current">Page 1 / 1 </span></div> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <figure><img alt="" src="https://uploads-eu-west-1.insided.com/manychat-en/attachment/680230e5-17b6-45df-8ae6-fc23f396049d.png" /></figure><p>Then this: <a href="https://api.manychat.com/swagger?urls.primaryName=Profile%20API#/Subscriber/9fc380dcb49bb134b9405d4269896f56" rel="nofollow ugc">/fb/subscriber/findByCustomField</a><br />and once you get de id you can do this:<br /><br /> </p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <oembed url="https://community.manychat.com/general-q-a-43/problem-importing-contacts-1337?tid=1337&fid=43"></oembed><p>I’m having this same problem importing contacts. 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