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fill="currentColor"></path><path d="M13.724 8.053C12.18 7.282 9.95 6.53 8.049 6.283c-.944-.124-1.86-.131-2.583.082-.366.108-.707.28-.972.546-.272.272-.441.62-.49 1.03-.054.444.036.84.254 1.177.21.326.517.563.844.745.613.34 1.427.55 2.162.74l.097.025c.803.208 1.506.4 1.987.688.232.138.378.28.46.426.078.136.12.31.08.564-.057.364-.38.685-1.218.909-.814.217-1.925.285-3.17.285a.5.5 0 0 0 0 1c1.255 0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg></span><span class="Linkstyle__LinkContent-sc-6d6yp9-0 gyZXgv"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Transportation</span></span></a></li><li><a href="/manufacturing/" 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1.157 1.25l.207.897c.05.222.366.222.417 0l.207-.897a1.714 1.714 0 0 1 1.157-1.25l.777-.244c.2-.063.2-.346 0-.409l-.777-.244a1.714 1.714 0 0 1-1.157-1.25l-.207-.896Z" fill="currentColor"></path><path d="M17.187 3 21 6.813l-3.869 3.869-3.813-3.813-1.414 1.414 3.813 3.813L4.603 23.21A2.696 2.696 0 1 1 .79 19.397L17.187 3Z" fill="currentColor"></path><path d="M20.291 10.885c.052-.22.366-.22.418 0l.252 1.07c.174.741.728 1.334 1.455 1.558l.918.282a.214.214 0 0 1 0 .41l-.918.282a2.143 2.143 0 0 0-1.455 1.557l-.252 1.07c-.052.22-.366.22-.418 0l-.252-1.07a2.143 2.143 0 0 0-1.455-1.557l-.918-.282a.214.214 0 0 1 0-.41l.918-.282a2.143 2.143 0 0 0 1.455-1.557l.252-1.07Z" fill="currentColor"></path><path d="M7.09 4.836c-.024-.092-.156-.092-.18 0l-.222.823a.75.75 0 0 1-.53.529l-.822.221c-.092.025-.092.157 0 .181l.823.222a.75.75 0 0 1 .529.53l.221.822c.025.092.157.092.182 0l.221-.823a.75.75 0 0 1 .53-.53l.822-.22c.092-.025.092-.157 0-.182l-.823-.221a.75.75 0 0 1-.529-.53l-.221-.822Z" 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Catered to humans.</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc">Customers and employees are more than interactions; they’re human. 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Behind him is a large cabinet filled with colourful trainers. A screenshot placed on top of the image shows a customer service interaction where an AI-powered bot is automatically processing a trainer return." data-nmw-id="pages.index.localizedImage" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-home/relate24-hero-en-gb.webp" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section></div><div><section id="service" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 gUSSAG Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" 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src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Make good decisions with data</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk to get data on customer interactions that no-one else is collecting.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Global Services</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Personalise all conversations</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“We love Zendesk because their API helps us get customer data in front of agents in ways that create a smoother, more personalised experience.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Senior Director of Brand Marketing</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Anticipate requests with AI</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Zendesk’s integration capabilities, flexibility and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Head of Community Support</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Adapt to changing needs</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Caitlin Wood</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Customer Operations</p></div></div><a href="/customer/zerofox/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="3" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Thrasio logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Thrasio logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-Thrasio.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-4-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Make good decisions with data</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk to get data on customer interactions that no-one else is collecting.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Gershwin Exeter</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Vice President of Global Services</p></div></div><a href="/customer/thrasio/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Wine.com logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Wine.com logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-WineCom.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-1-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Personalise all conversations</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“We love Zendesk because their API helps us get customer data in front of agents in ways that create a smoother, more personalised experience.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Addie Wallace</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Senior Director of Brand Marketing</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Khan Academy logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Khan Academy logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-KhanAcademy.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-2-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 htnqeb"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Anticipate requests with AI</h2><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism sc-f3b8ab07-2 NmRiR">“Zendesk’s integration capabilities, flexibility and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Laurie Leduc</p><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj sc-f3b8ab07-4 YeHai">Head of Community Support</p></div></div><a href="/customer/wine-com/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hUgHNl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 cYgWlE" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read customer story</span></a></cite></div></div></div></div></div></div><div data-index="6" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:11.11111111111111%"><div><div tabindex="-1" style="width:100%;display:inline-block" class="sc-c6e88863-0 gelolr"><div class="sc-c6e88863-1 eWYpkl"><div class="sc-c6e88863-2 euyXhM"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="ZeroFox logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="ZeroFox logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-home/redesign-2023/logo-ZeroFox.svg"/></noscript></span></span></div><div class="sc-c6e88863-6 drrEo"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27496%27%20height=%27496%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-home/redesign-2023/quote-3-lg.png"/></noscript></span></span></div></div><div class="sc-c6e88863-5 cXRXuk"><div class="sc-f3b8ab07-0 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0 2.479-.066 3.428-.32.925-.246 1.792-.733 1.948-1.718.071-.452.003-.86-.197-1.213-.196-.344-.494-.598-.817-.792-.63-.377-1.487-.6-2.25-.797l-.02-.005c-.8-.207-1.506-.39-2.005-.667-.243-.135-.4-.273-.489-.412a.738.738 0 0 1-.102-.516.717.717 0 0 1 .205-.443c.115-.114.291-.217.548-.293.524-.155 1.277-.167 2.17-.05 1.776.232 3.9.944 5.357 1.673a.5.5 0 1 0 .448-.894Z" fill="currentColor"></path></svg> Guide <span style="font-size:8px">•</span> 1 min read</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Zendesk AI: the service superpower</h3></div></div></div></a><a href="/blog/customer-support-vs-customer-service/" data-interaction-type="link-inline-primary" aria-label="What is customer support?" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eVHJgF Cardstyle__CardRoot-sc-1g3sojj-1 woWLs sc-e2fe0354-1 UPSMC" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hrugkC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27316%27%20height=%27266%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-home/redesign-2023/resource-4.jpg"/></noscript></span></span></div><div class="StyledCol-sc-inuw62-0 erXfSK Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK"><svg width="16" height="16" viewBox="0 0 16 16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path d="M1 0h11v13H1V0Zm3.5 4a.5.5 0 0 0 0 1h4a.5.5 0 0 0 0-1h-4ZM4 7.5a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 0-1h-3a.5.5 0 0 0-.5.5Z" fill="currentColor"></path><path d="M13 14V3h2v13H4v-2h9Z" fill="currentColor"></path></svg> Article <span style="font-size:8px">•</span> 16 min read</p><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">What is customer support?</h3></div></div></div></a></div></div></div></div></div></section></div><div><section class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 fsIgZh"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27180%27%20height=%27129%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/promo.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-home/redesign-2023/promo.png"/></noscript></span></span></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jDGtIk">Exceed every customer expectation</h3></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 iVEqgY" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Free trial</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Free trial</span></span></span></a><a href="/demo/" data-interaction-type="button-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 eMziSM Buttonstyle__ButtonRoot-sc-17obadd-3 cCXxYg" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx"><span class="Buttonstyle__ButtonSpan-sc-17obadd-2 jASkVi"><span class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Get a demo</span><span aria-hidden="true" class="Buttonstyle__ButtonString-sc-17obadd-1 bkjQyh">Get a demo</span></span></span></a></div></div></div></div></div></div></div></section></div><div><section id="roi" style="overflow-x:visible" class="Basestyle__BaseRoot-sc-3zktjg-1 hTUrWn"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFGTzT Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Return on investment</h2><hr width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dVFtfS"/></div></div><div class="StyledRow-sc-xjsdg1-0 ggXwKy Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqLeTG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">Maximise your ROI</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">You’ll save time and money with Zendesk. Don’t take it from us – take it from Forrester. Their Total Economic Impact™ (TEI) study showed a 286% return on investment over three years.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cyzdzj"><a href="/blog/total-economic-impact-of-zendesk/" data-interaction-type="link-primary" aria-label="Read the full report: Maximise your ROI" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 uJvcl eLyIGa Linkstyle__LinkRoot-sc-6d6yp9-6 gcsRMS" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-6d6yp9-3 eTbnhx">Read the full report</span></a></div></div><div class="StyledCol-sc-inuw62-0 blvBlX Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 eLUMSV sc-2bb0bcc2-8 kTwxBH"><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-1.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Improve time to value</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-2.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Reduce effort per ticket</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.</p></div></li><li><div class="Liststyle__UlIconContainer-sc-1ptcc0u-2 kDeuve"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27120%27%20height=%27120%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=128,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-home/redesign-2023/roi-3.png"/></noscript></span></span></div><div class="Liststyle__UlTextContainer-sc-1ptcc0u-3 DTryz"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 gBxism">Keep costs down</h3><p class="Textstyle__TextRoot-sc-c9um69-0 dOhbKj">You don’t need an army of developers to start using Zendesk or an influx of agents to keep using it. Efficiency and automation are baked in.</p></div></li></ul></div></div><div style="gap:32px" class="StyledRow-sc-xjsdg1-0 jVdZsR Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">286<span class="stat-char">%</span></h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">Average ROI</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Customers achieved over three years</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure"><span class="stat-char">$</span>20</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">million</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Net present value customers reached over three years</p></div></div><div class="StyledCol-sc-inuw62-0 eFVnPG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Statstyle__StatRoot-sc-1ka3uj2-0 lfHuOU"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk stat-figure">2</h3><p class="Headingstyle__HeadingRoot-sc-150xww-0 eYMWfc stat-headline">months</p><p class="Textstyle__TextRoot-sc-c9um69-0 eBCFhf stat-text">Time it took for customers to receive payback</p></div></div></div></div></div></section></div><div><section id="awards" class="Basestyle__BaseRoot-sc-3zktjg-1 hBSgbP"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 bSmcTV"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 cBnvrF Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hLLrQC Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 kWxloK">Our awards</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 flPUwk">Recognised by industry leaders</h2></div><div class="StyledCol-sc-inuw62-0 hPurhj Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-78a71933-4 ktrfmt"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27173%27%20height=%27192%27/%3e"/></span><img alt="Award: G2 Leader Winter 2024" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Award: G2 Leader Winter 2024" loading="lazy" decoding="async" data-nimg="intrinsic" 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Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way.","katamari-small-anchor-1":"Learn more","katamari-58":"#1 in Digital Customer Service use case by","katamari-59":"The best customer experiences are built with Zendesk","katamari-60":"More than 150,000 companies of all sizes already trust us","katamari-swap-5":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-siemens.svg\" alt=\"Logo: Siemens\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-stanley.svg\" alt=\"Logo: Black \u0026 Decker\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-tesco.svg\" alt=\"Logo: Tesco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-khan.svg\" alt=\"Logo: Khan Academy\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-6":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-accor-plus.svg\" alt=\"Logo: Accor Plus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-cotton-on.svg\" alt=\"Logo: Cotton On\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg\" alt=\"Logo: Rea Group\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-westrac.svg\" alt=\"Logo: Westrac\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-xero.svg\" alt=\"Logo: Xero\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-uber.svg\" alt=\"Logo: Uber\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-swap-7":"\u003cdiv class=\"row\"\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-dev-factory.png\" alt=\"Logo: Dev Factory\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-emeritus.png\" alt=\"Logo: Emeritus\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-furlenco.png\" alt=\"Logo: Furlenco\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-ola.png\" alt=\"Logo: Ola\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-forrest-essentials.png\" alt=\"Logo: Forrest Essentials\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-4\"\u003e\u003cimg class=\"no-src lazyload logo\" data-src=\"https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-itc.svg\" alt=\"Logo: ITC Limited\"\u003e\u003c/div\u003e\u003c/div\u003e","katamari-med-anchor-1":"See all customer stories","katamari-swap-8":"\u003cdiv class=\"col col-medium-4 col-articles-heading\"\u003e\u003ch3\u003eThere’s more where that came from\u003c/h3\u003e\u003c/div\u003e\r\n\u003cdiv class=\"col col-medium-8\"\u003e\r\n\u003cul class=\"article-list\"\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-feedback-hear-voice-customer/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eCustomer feedback: 7 strategies to collect and leverage it\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/why-companies-should-invest-in-the-customer-experience/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eWhat is customer experience? (And how to deliver great CX)\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-metrics-matter/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e3 customer service metrics that matter\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-support-vs-customer-service/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eCustomer support: Definition, skills, importance and tips\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/chatbots-for-business/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eWhat is a chatbot + how does it work? The ultimate guide\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/ultimate-guide-call-centers/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eWhat is a call centre? Definition, types and how they work\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/customer-service-skills/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003eCustomer service definition, skills and important qualities for 2022\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003cli class=\"article-list-item\"\u003e\u003ca href=\"/blog/3-best-knowledge-management-examples/\" class=\"anchor anchor-medium\" target=\"\"\u003e\u003cspan\u003e5 of the best knowledge management examples\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003c/div\u003e","katamari-62":"Champions of awesome free trials","katamari-63":"Start a free trial","katamari-64":"View demo","katamari-overlay-cta-1":"Start your free trial","zen-promo-pod3-supertitle":"What’s New","zen-employee-xp-1":"Employee experience","zen-employee-xp-2":"Get employees answers","zen-employee-xp-3":"Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy. ","zen-employee-xp-4":"Learn more","zen-sales-1":"Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell.","zen-wnq322-pod3-supertitle-pre":"Virtual event","katamari-67":"The best way to learn about Zendesk is to experience it like a customer. See for yourself how Zendesk makes customer experience easy.","katamari-68":"See Zendesk in action","katamari-69":"Start tour","zen-wnq123-pod3-p-pre":"Get this quarter’s updates, plus expert advice and product tips","zen-g2promo-read-more":"Read more","zen-refresh-80":"A meeting of exceptional minds. A revelation in customer experience. And a call from an intelligent future.","zen-refresh-82":"The show starts in","zen-refresh-87":"Zendesk Relate","zen-refresh-88":"This event may contain secrets about intelligent CX","zen-refresh-89":"Register now","zen-refresh-91":"Relate 2023","zen-refresh-97":"Know what customers need before they do. 40% cost savings per ticket.","zen-refresh-98":"Use Zendesk right out of the box. No assembly required. 40% increase in workforce efficiency.","zen-tour-id":"dyRWxP6","zen-refresh-100":"New at Zendesk","zen-refresh-102":"Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. If you missed it, no worries. You can still relive the action. Or check out our product announcements below.","zen-refresh-103":"Unlock intelligent CX","zen-refresh-104":"Feel the power of AI across your whole customer journey. Our keynote shows you how to get there.","zen-refresh-105":"Watch now","zen-refresh-106":"Meet Zendesk AI","zen-refresh-107":"AI is here to stay, but only Zendesk makes it easy to start. Better support, workflows and routing – right out of the box.","zen-refresh-108":"AI features","zen-refresh-109":"Cut costs the smart way","zen-refresh-110":"Find out how to use AI strategically to control costs while maintaining close customer connections.","zen-refresh-111":"Get the playbook","zen-refresh-89b":"Watch now","zen-refresh-112":"Hear what Zendesk AI can do for your business.","zen-relate-countdown-1":"The show starts in","zen-relate-countdown-2":"Days","zen-relate-countdown-3":"Hours","zen-relate-countdown-4":"Mins","zen-relate-countdown-5":"Secs","zen-relate-countdown-6":"A meeting of exceptional minds. A revelation in customer experience. And a call from the intelligent future.","zen-relate-countdown-7":"Register now","zen-relate-countdown-8":"Discover what Zendesk AI can do for your business.","zen-refresh-113":"Benefits","zen-cx-trends-eyebrow":"\u003cstrong\u003eNew CX Trends AI research\u003c/strong\u003e Learn how consumers expect AI to radically transform customer service","zen-cx-trends-eyebrow-cta":"Download now","zen-tymeshift-promo-cta":"Read more here","zen-eyebrow-next-big-ai-drop-copy":"\u003cstrong\u003eThe next big release in Zendesk AI.\u003c/strong\u003e Join us for our virtual product reveal on 5 October.","zen-eyebrow-next-big-ai-drop-copy-post":"\u003cstrong\u003eThe next big release in Zendesk AI.\u003c/strong\u003e Don’t miss our virtual product reveal.","zen-register-now":"Register now","zen-watch-now":"Watch now","zen-countdown-title":"The show starts in","zen-countdown-headline":"Join industry-leading visionaries, preview emerging trends and get a fresh look at AI innovations transforming CX at this digital event.","zen-ai-1":"New","zen-ai-2":"The next big release in Zendesk AI","zen-ai-3":"We announced Zendesk AI in May, but that was only the start. Our next set of features pushes AI from helpful sidekick to essential – and industry changing – support technology.","zen-ai-4":"Digital event","zen-ai-5":"The latest and greatest","zen-ai-6":"Our new Generative AI and advanced security offerings have arrived.","zen-ai-7":"Watch the keynote speech","zen-ai-8":"Zendesk AI","zen-ai-9":"Take AI even further","zen-ai-10":"Be among the first to access our newest AI features.","zen-ai-11":"Find out how","zen-ai-12":"Advanced data privacy and protection","zen-ai-13":"Security gets upgraded","zen-ai-14":"Zendesk takes security seriously. Now with even more protection.","zen-ai-15":"Explore features","zen-wnq423-eyebrow":"\u003cstrong\u003eWhat’s New\u003c/strong\u003e Get this quarter’s announcements, plus a recap of 2023’s top five innovations.","zen-eyebrow-it-report-cta":"Download the Report","zen-eyebrow-it-report":"Discover how IT leaders are navigating new priorities – Security, AI and CX.","zen-eyebrow-earlybird":"\u003cstrong\u003eZENDESK RELATE 2024\u003c/strong\u003e Just opened: early bird in-person registration","zen-eyebrow-earlybird-cta":"Get the $695 ticket","zen-cxt24-report-cta":"Get the report","zen-cxt24-report":"\u003cstrong\u003eCX Trends 2024\u003c/strong\u003e Unlock the power of intelligent CX with 10 new trends","zen-cxt24-event":"\u003cstrong\u003eCX Trends 2024 Event\u003c/strong\u003e Get a sneak peek into the future of CX","zen-cxt24-event-cta":"Register now","zen-promo-jan2024-heading":"Zendesk to acquire Klaus","zen-promo-jan2024-body":"Klaus helps companies deliver the best customer experiences using AI-powered QA.","zen-promo-jan2024-cta":"Learn more","zen-software-award-alt-text":"Best software award 2023 - #1 software products, #1 customer products, #1 products for mid market","zen-promo-klaus-heading":"Zendesk acquires Klaus","zen-wnq124-eyebrow":"\u003cstrong\u003eWhat’s New\u003c/strong\u003e Join us at What’s New for the latest in Workforce Engagement Management and AI advancements","zen-relate24-event-eyebrow-body":"\u003cstrong\u003eZENDESK RELATE\u003c/strong\u003e Stream the keynote talks from our flagship CX conference","zen-relate24-event-eyebrow-cta":"Register now","zen-common-readcustomerstory":"Read customer story","zen-countdown-headline-obama":"Former First Lady Michelle Obama will join us on stage","zen-relate24-event-eyebrow-body-obama":"\u003cstrong\u003eBIG EVENT NEWS\u003c/strong\u003e Former First Lady Michelle Obama will join us at Zendesk Relate","zen-promo-ultimate-sticker":"New acquisition","zen-promo-ultimate-heading":"Ultimate joins Zendesk","zen-promo-ultimate-body":"Together, we will deliver the most advanced AI agents in CX.","zen-learn-more":"Learn more","zen-relate24launch-eyebrow-title":"IT’S TODAY","zen-relate24launch-eyebrow-body":"\u003cstrong\u003eIT’S TODAY\u003c/strong\u003e Streaming now: The Zendesk Relate keynote speech","zen-relate24launch-eyebrow-cta":"Join now","zen-relate24launch-0":"AI-first service. Catered to humans.","zen-relate24launch-1":"Customers and employees are more than interactions; they’re human. Give them faster, more personalised experiences using AI trained in the art of customer service.","zen-relate24launch-2":"New","zen-relate24launch-3":"Zendesk Relate 2024","zen-relate24launch-4":"The future of CX is here. We invited big thinkers to think bigger at Relate, where we announced our latest products: AI agents, agent copilot, workforce management, quality assurance and next-generation AI features.","zen-relate24launch-5":"Artificial intelligence","zen-relate24launch-6":"Complete your CX with AI","zen-relate24launch-7":"Amaze customers, support your team and transform your business with Zendesk AI – the complete AI solution for customer experience.","zen-relate24launch-8":"Explore new features","zen-relate24launch-9":"AI-powered bots","zen-relate24launch-10":"Make room for AI agents","zen-relate24launch-11":"Meet Zendesk AI agents, the most autonomous bots in CX. They know how to work alone and alongside your human agents.","zen-relate24launch-12":"Explore AI agents","zen-relate24launch-13":"Workforce engagement management","zen-relate24launch-14":"Maximise team performance","zen-relate24launch-15":"AI-powered Zendesk workforce management and quality assurance optimise team productivity and elevate your service.","zen-relate24launch-16":"Explore new features","zen-relate24launch-17":"AI-powered Zendesk workforce management and quality assurance optimise team productivity and elevate your service.","zen-relate24launch-18":"Explore new features","zen-awards-0":"Our awards","zen-awards-1":"Recognised by industry leaders","zen-awards-2":"Award: G2 Leader Winter 2024","zen-awards-3":"Award: G2 Top 50 Customer Service Products Best Software Awards 2024","zen-awards-4":"Award: G2 Top 50 AI Products Best Software Awards 2024","zen-awards-5":"Award: G2 Top 100 Software Products Best Software Awards 2024","zen-relate24-event-eyebrow-body-post":"\u003cstrong\u003eZENDESK RELATE ON DEMAND\u003c/strong\u003e Get the latest Zendesk AI product news plus exclusive sessions on AI-powered CX, EX and Workforce Engagement","last_modified_by":"bureauworks","zen-relate24-apr1-promo-title":"ZENDESK RELATE","zen-relate24-apr1-promo-body":"\u003cstrong\u003eZENDESK RELATE\u003c/strong\u003e Stream the live keynote from our annual CX conference, where we unveil all new Zendesk AI innovations","zen-relate24-apr1-promo-cta":"Register now","zen-relate24-hero-alt":"A man smiles and makes heart shapes with his fingers. Behind him is a large cabinet filled with colourful trainers. A screenshot placed on top of the image shows a customer service interaction where an AI-powered bot is automatically processing a trainer return.","zen-aipcx24-guide":"\u003cstrong\u003eAI for CX Best Practice Guide\u003c/strong\u003e Unlock the power of AI for CX across every layer of your support operation","zen-aipcx24-guide-cta":"Get your free guide","zen-aipcx24-event":"\u003cstrong\u003eAI for CX Webinar\u003c/strong\u003e Join us as we unlock the power of AI for CX during our dynamic panel discussion with IDC and AWS","zen-aipcx24-event-cta":"Register now","zen-460-supertitle":"Welcome back","zen-460-headline-1":"See what’s new","zen-460-headline-2":"Good to see you","zen-460-body":"We’re always adding new features and benefits to make Zendesk even better. Get back in and explore your account.","zen-460-single-sign-in":"Sign in to your account","zen-460-launch-zendesk":"Launch Zendesk","zen-460-manage-account":"Manage account","zen-460-compare-plans":"Compare plans","zen-460-different-account":"Or \u003ca href=\"/login/\"\u003e\u003cstrong\u003ego to a different account\u003c/strong\u003e\u003c/a\u003e","zen-relate-ondemand":"Register to watch on demand","zen-eyebrow-jul16":"\u003cstrong\u003eFuture of AI-powered CX\u003c/strong\u003e New research report to help you prepare for the AI era of how to do business","zen-eyebrow-jul16-cta":"Download now","zen-eyebrow-aug1":"\u003cstrong\u003eAI and the future of CX in 2027 webinar:\u003c/strong\u003e Join CCW \u0026 Zendesk as we discuss new AI insights and how to navigate towards AI automation.","zen-promo-zendesk-ai-summit-pre-body":"\u003cstrong\u003eZendesk AI Summit\u003c/strong\u003e Explore the future of AI-powered CX at our digital launch event on 15 October","zen-promo-zendesk-ai-summit-dayof-body":"\u003cstrong\u003eZendesk AI Summit\u003c/strong\u003e Our digital launch event starts now. See into the future of AI-powered CX.","zen-promo-zendesk-ai-summit-post-body":"\u003cstrong\u003eZendesk AI Summit\u003c/strong\u003e You didn’t miss a minute. Relive the AI Summit.","zen-countdown-heading":"Zendesk\u003cbr /\u003eAI Summit","zen-ai-summit-day-of-blurb":"Hear about AI and the future of work from Adam Grant and Stephanie Mehta and preview AI innovations shaping CX at this digital event on 15 October.","zen-ai-summit-day-of-card-1-heading":"Meet the perfect copilot","zen-ai-summit-day-of-card-1-body":"Boost productivity with Zendesk agent copilot, the proactive AI assistant ready to take action from day one.","zen-ai-summit-day-of-card-1-cta":"Explore agent copilot","zen-ai-summit-day-of-card-2-heading":"Follow the road to +80% automation","zen-ai-summit-day-of-card-2-body":"Provide instant, personalised support with Zendesk AI agents and make customers happier whilst reducing costs.","zen-ai-summit-day-of-card-2-cta":"Explore AI agents","zen-ai-summit-day-of-card-3-heading":"Transform voice support with AI","zen-ai-summit-day-of-card-3-body":"Use Zendesk voice to address more complex contact centre interactions with AI across the entire call journey.","zen-ai-summit-day-of-card-3-cta":"Explore voice","zen-481-placeholder":"Enter work email","zen-eyebrow-promo-ai-summit-launch":"\u003cstrong\u003eZendesk AI Summit\u003c/strong\u003e Discover AI innovation shaping CX.","zen-eyebrow-promo-ai-summit-launch-cta":"Watch on-demand","zen-day-promo-ai-summit-launch":"Watch Kara Swisher and Adam Grant share their hot take on AI at the Zendesk AI Summit. 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