Campus IT Services | The University of the West Indies at Cave Hill, Barbados

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Personal Information">Cave Hill Online (CHOL)</a></li> <li><a href="http://myelearning.cavehill.uwi.edu" title="View Online Course Materials">MyCaveHill eLearning</a></li> <li><a href="/mail" title="Student and Staff Email">Email - Staff and Students</a></li> <li><a href="/studentfinancing/how-to-pay.aspx" title="Pay your school fees online">Online Tuition Payment Plans</a></li> <li><a href="http://uwin-primo.hosted.exlibrisgroup.com/primo_library/libweb/action/search.do?vid=CAV">UWILINC</a></li> </ul> </div> <div class="four_col"> <h4>Student Services</h4> <ul> <li><a href="/libraries">Libraries</a></li> <li><a href="/Administration/bookshop.aspx" title="Bookshop" target="_blank">Bookshop</a></li> <li><a href="/cits" title="Campus IT Services">Campus IT Services</a></li> <li><a href="/administration/campus-registrar.aspx" title="Office of the Campus Registrar">Campus Registrar</a></li> <li><a href="/Administration/campus-security.aspx" title="Campus Security">Campus Security</a></li> <li><a href="/campus-life/students-guild.aspx" title="Guild of Students">Guild of Students</a></li> <li><a href="/gradstudies">Graduate Studies & Research</a></li> <li><a href="/studentservices/health-wellness.aspx" title="Health Services">Health Services</a></li> <li><a href="/studentservices/" title="The Office of Student Services">The Office of Student Services</a></li> </ul> </div> <div class="four_col"> <h4>Other Links</h4> <ul> <li><a title="Administration" href="/administration/">Administrative Departments</a></li> <li><a href="/Directory/" title="Campus Directory">Campus Directory</a></li> <li><a title="Campus Map" href="/About/Campus-Map.aspx">Campus Map</a></li> <li><a title="Emergency Contacts" href="/Help/default.aspx#emerg">Emergency Contacts</a></li> <li><a title="Past Exam Papers" href="/exampapers/">Past Exam Papers</a></li> <li><a title="Sport Cave Hill" href="/sport/">Sport Cave Hill</a></li> <li><a title="Careers" href="/hr/careers.aspx">Career Opportunities</a></li> <li><a title="News and Events" href="/news-events">News and Events Centre</a></li> </ul> </div> </div> <br clear="all" /> </div> </div> </div>  <div id="body_container"> <div id="header"> <div id="top_header"> <div id="top_header_container"> <div id="campuses"> <div class="down_arrow"> </div> <ul id="select_campus" class="campus_selection"> <li>SELECT A CAMPUS <ul class="select_campuses"> <li camp="cave">CAVE HILL</li> <li camp="mona">MONA</li> <li camp="open">OPEN</li> <li camp="sta">ST. AUGUSTINE</li> <li camp="fiveislands">FIVE ISLANDS</li> <li camp="uwi">UWI CENTRE</li> </ul> </li> </ul> </div> <div id="primaryNav">  <div class="mobile-nav"> <div class="clear"> </div> <div class="navtrigger" id="slick-down"> <a href="#"> <img alt="Quick Links" src="https://www.cavehill.uwi.edu/Images/bn_studentservices.png" /></a> </div> <div id="search" class="searchbox"> <div class="sbox"> <input name="p$lt$cave_header1$TextBox1" type="text" id="p_lt_cave_header1_TextBox1" class="sbox" placeholder="Enter Search Term..." /> </div> <div class="sbutton"> <input type="image" name="p$lt$cave_header1$ImageButton1" id="p_lt_cave_header1_ImageButton1" class="site_search_button" src="/Images/bn_search.png" /> </div> </div> <div class="responsive-menu"> <ul> <li><a href="https://www.cavehill.uwi.edu/Admissions/" title="">Future Students</a></li> <li><a href="https://www.cavehill.uwi.edu/Current-Students/" title="">Current Students</a></li> <li><a href="https://www.cavehill.uwi.edu/Faculty-Staff/" title="">Faculty & Staff</a></li> <li><a href="https://www.cavehill.uwi.edu/Directory/" title="">Directory</a></li> <li><a href="https://www.cavehill.uwi.edu/Mail/" title="">Mail</a></li> <li><a href="https://www.cavehill.uwi.edu/Calendar.aspx" title="">Calendar</a></li> <li><a href="https://www.cavehill.uwi.edu/Help/" title="">Help</a></li> </ul> </div> </div>  <div class="clear"> </div> </div> </div> </div> <div class="clear"> </div> <div id="second_header_container"> <div id="logo"> <a href="https://www.cavehill.uwi.edu/"> <img src="https://www.cavehill.uwi.edu/Images/logo_lrg_remastered.png" alt="UWI Cave Hill Campus, Barbados" /></a> </div>   <div class="clear"> </div> </div> </div> <div class="clear">   </div>  <div> <div id="container" ><img src="/cits/images/logo.aspx" title="Campus IT Services logo" alt="Campus IT Services logo"> </div> <div style="background: #00817F;"> <div id="container" > <a class="toggleMenu" href="#">Menu</a> <ul class="nav"><li><a href="/cits/home.aspx">Home</a></li><li><a href="/cits/about-us.aspx">About Us</a></li><li><a href="/cits/services.aspx">Services</a></li><li><a href="/cits/information-security.aspx">Information Security</a></li><li><a href="/cits/faqs.aspx">FAQs</a></li><li><a href="/cits/notices.aspx">Notices</a></li><li><a href="/cits/contact-us.aspx">Contact Us</a></li></ul> <script type="text/javascript"> { var ww = document.body.clientWidth; 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border-style: solid; border-color: rgb(102, 102, 102); float: left; margin: 5px 10px;" />The IT Service Desk is the single point of contact between users and the service team of Campus IT Services.<br /> <br /> It provides the functions of incident management, service request management and communication with staff and students.<br />  <br /> <br /> The aim of the Service Desk is to provide quality customer service and timely response.<br /> <br /> Please use the Service Desk to report service interruptions, hardware and software problems, challenges with MyElearning and computer accounts and for any general information queries. In addition, we welcome your suggestions and feedback on our services.<br />   <h3><strong>To contact the IT Service Desk:</strong></h3> <p> </p> <strong>Email</strong><br /> <a href="mailto:itservicedesk@cavehill.uwi.edu">itservicedesk@cavehill.uwi.edu</a><br />  <br /> <strong>Student Systems</strong> <ul> <li><a href="https://app.purechat.com/w/itsd" target="_blank">Chat with a support specialist</a></li> <li><a href="https://reset.cavehill.uwi.edu/" target="_blank">Student</a><a href="https://reset.cavehill.uwi.edu/"> Account Manager</a></li> </ul> <br /> <strong>Service Desk Line</strong> <ul> <li>(246) 417-4190</li> <li>(246) 417-4191</li> </ul> <br /> <strong>Service Desk Booth</strong> <strong>Semester Opening Hours</strong><br /> Although we are physically closed you can reach us at the number above or <a href="https://app.purechat.com/w/itsd">contact live support</a> from Monday to Friday.<br /> <br /> <strong>Summer Opening Hours</strong><br /> Monday – Friday: 8:00 A.M. – 5:00 P.M.<br /> Saturdays & Sundays: Closed<br />   </div> </div> <BR clear="all"> </div> </div>  <div id="cits-footer"> <HR style="color:#333; height:1px;"> <h3>Our vision is to cultivate a centre of Information Technology excellence.</h3> <div class="bodytext">Need to contact Campus IT Services? <a href= "/cits/contact-us.aspx">Visit our Contact Us page</a></div> </div> </div>  </div>  </div>        <div id="footer"> <div id="reach_us_container"> <div id="reach_us"> <a title="Emergency Contacts" href="https://www.cavehill.uwi.edu/help/emergency-contacts.aspx">Emergency Contacts</a> | <a title="Campus Contacts" href="https://www.cavehill.uwi.edu/directory/">Campus Directory</a> | <a href="https://www.cavehill.uwi.edu/campusitservices/services/all-services.aspx">CITS Service Desk </a> </div> <div class="clear"> </div> </div> <div id="first_row_container"> <div id="first_row"> <div class="four_col"> <div id="copyright_text"> <p> Copyright 2003 - 2025 </p> <p> The University of the West Indies </p> <p> Cave Hill Barbados </p> <p>  </p> <p> Tel: (246) 417-4000 </p> <div> <a href="http://www.facebook.com/UWICaveHill" target="_blank" title="Cave Hill Campus Facebook Page"> <img src="https://www.cavehill.uwi.edu/Images/bn_facebookpage.png" alt="Cave Hill Campus Facebook" /></a>   <a href="https://www.linkedin.com/school/uwicavehill" target="_blank" title="Cave Hill Campus LinkedIn"> <img src="https://www.cavehill.uwi.edu/Images/bn_linkedin.png" alt="Cave Hill Campus LinkedIn Page" /></a>   <a href="https://www.youtube.com/c/UWICaveHillCampusBB" target="_blank" title="Cave Hill Campus YouTube"> <img src="https://www.cavehill.uwi.edu/Images/bn_youtube.png" alt="Cave Hill Campus YouTube" /></a>   <a href="https://www.instagram.com/uwicavehillcampus" target="_blank" title="Cave Hill Campus Instagram"> <img src="https://www.cavehill.uwi.edu/Images/bn_instagram.png" alt="Cave Hill Campus Instagram" /></a>   <a href="https://twitter.com/uwi_cavehill" target="_blank" title="Cave Hill Campus Twitter"> <img src="https://www.cavehill.uwi.edu/Images/bn_twitterpage.png" alt="Cave Hill Campus Twitter" /></a> </div> </div> </div> <div class="four_col"> <ul> <li> <h4>Information For</h4> </li> <li><a title="Prospective Students" href="https://www.cavehill.uwi.edu/admissions/">Future Students</a></li> <li><a title="Current Students" href="https://www.cavehill.uwi.edu/Current-Students/">Current Students</a></li> <li><a title="Faculty & Staff" href="https://www.cavehill.uwi.edu/Faculty-Staff/">Faculty & Staff</a></li> <li><a title="Alumni & Friends" href="https://www.cavehill.uwi.edu/alumni">Alumni & Friends</a></li> <li><a title="Visitors" href="https://www.cavehill.uwi.edu/about/campus-tours.aspx"> Visitors</a></li> <li><a title="New Students" href="https://www.cavehill.uwi.edu/newstudents/">New Students</a></li> <li><a title="Specially Admitted/Transfer" href="https://www.cavehill.uwi.edu/admissions/transfer-students.aspx">Transfer Students</a></li> </ul> </div> <div class="four_col"> <ul> <li> <h4>Information About</h4> </li> <li><a title="Apply to UWI" href="https://www.cavehill.uwi.edu/admissions/">Apply to UWI</a></li> <li><a title="Graduate Admissions" href="https://www.cavehill.uwi.edu/Gradstudies">Graduate Studies</a></li> <li><a href="https://www.cavehill.uwi.edu/libraries">Libraries</a></li> <li><a title="Fees & Financial Aid" href="https://www.cavehill.uwi.edu/studentfinancing/">Student Financing</a></li> </ul> </div> <div class="four_col"> <div id="aboutuwi_text"> The University of the West Indies, Cave Hill Campus' academic programmes offer diversity at both the undergraduate and graduate level. There are 7 faculties with supporting academic departments; various research units & centres; and two graduate institutions and more than 350 programmes. The UWI, Cave Hill is accredited. </div> </div> <div class="clear"> </div> </div> </div> <div id="second_row_container"> <div id="second_row"> <div id="links-row"> <div id="links"> <ul> <li><a href="https://www.uwi.edu/data-protection/privacy-statements" title="Privacy">Privacy</a></li> <li><a href="https://www.cavehill.uwi.edu/about/disclaimer.aspx" title="Disclaimer">Disclaimer</a></li> <li><a href="https://www.cavehill.uwi.edu/about/sitemap.aspx" title="Sitemap">Sitemap</a></li> </ul> </div> </div> <div id="flags"> <ul> <li><a href="http://www.uwi.edu/anguilla.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_anguilla.png" alt="Anguilla" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/antigua.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_antigua.png" alt="Antigua & Barbuda" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/bahamas.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_bahamas.png" alt="The Bahamas" height="20" width="26" /></a></li> <li><a href="http://www.uwi.edu/barbados.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_barbados.png" alt="Barbados" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/belize.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_belize.png" alt="Belize" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/bermuda.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_bermuda.png" alt="Bermuda" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/bvi.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_bvi.png" alt="British Virgin Islands" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/cayman.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_cayman.png" alt="Cayman Islands" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/dominica.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_dominica.png" alt="Dominica" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/grenada.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_grenada.png" alt="Grenada" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/jamaica.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_jamaica.png" alt="Jamaica" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/montserrat.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_montserrat.png" alt="Montserrat" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/stkitts.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_stkitts.png" alt="St Kitts and Nevis" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/stlucia.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_stlucia.png" alt="St Lucia" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/stvincent.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_stvincent.png" alt="St Vincent and the Grenadines" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/tt.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_tt.png" alt="Trinidad and Tobago" height="20" width="28" /></a></li> <li><a href="http://www.uwi.edu/turks.asp"> <img src="https://www.cavehill.uwi.edu/images/flags/flag_turks.png" alt="Turks and Caicos" height="20" width="28" /></a></li> </ul> </div> <div class="clear"> </div> </div> </div> </div> </div> </form>  <script type="text/javascript"> //<![CDATA[ (function() {var fn = function() {$get("manScript_HiddenField").value = '';Sys.Application.remove_init(fn);};Sys.Application.add_init(fn);})();//]]> </script> <script type="text/javascript"> //<![CDATA[ WebServiceCall('/cits/cmsapi/webanalytics', 'LogHit', '{"NodeAliasPath":"/16987/16030","DocumentCultureCode":"en-US","UrlReferrer":""}') //]]> </script> <script type="text/javascript"> //<![CDATA[ var callBackFrameUrl='/cits/WebResource.axd?d=XcHktJF9QnLqej0Eck4krVSg4Cx8sg9aLUpWVc8ijGdYITsEyGtG_gprP1nYY9K0F0nnyb7l-lbFycn7xiLWdX_Uty81&t=636041042220000000'; WebForm_InitCallback(); theForm.oldSubmit = theForm.submit; theForm.submit = WebForm_SaveScrollPositionSubmit; theForm.oldOnSubmit = theForm.onsubmit; theForm.onsubmit = WebForm_SaveScrollPositionOnSubmit; //]]> </script> </form> </body> </html>

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Campus IT Services | The University of the West Indies at Cave Hill, Barbados - IT Service Desk