Nondiscrimination Notice and Communication

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class="text-component text-inner"><div style=" border-style: solid; border-width: 1.0px; border-color: rgb(135,138,140); padding: 5.0px; "><p><strong>This information is available in other formats like large print. To ask for another format, please call the toll-free number on your member ID card.</strong></p> </div> <p><br /> <span class="o5-text__body-1">ATTENTION: Please call the toll-free phone number listed on your identification card.<br /> </span></p> <p lang="es"><span class="o5-text__body-1">ATENCIÓN: Si habla <strong>español (Spanish)</strong>, hay servicios de asistencia de idiomas, sin cargo, a su disposición. Llame al número de teléfono gratuito que aparece en su tarjeta de identificación.</span></p> <p lang="zh"><span class="o5-text__body-1">請注意：<strong>如果您說中文 (Chinese)</strong>，我們免費為您提供語言協助服務。請撥打會員卡所列的免付費會員電話號碼。</span></p> <p lang="vi"><span class="o5-text__body-1">XIN LƯU Ý: Nếu quý vị nói tiếng <strong>Việt (Vietnamese)</strong>, quý vị sẽ được cung cấp dịch vụ trợ giúp về ngôn ngữ miễn phí. Vui lòng gọi số điện thoại miễn phí ở mặt sau thẻ hội viên của quý vị.</span></p> <p lang="ko"><span class="o5-text__body-1">알림: 한국어(Korean)를 사용하시는 경우 언어 지원 서비스를 무료로 이용하실 수 있습니다. 귀하의 신분증 카드에 기재된 무료 회원 전화번호로 문의하십시오.</span></p> <p lang="tl"><span class="o5-text__body-1">PAALALA: Kung nagsasalita ka ng <strong>Tagalog (Tagalog)</strong>, may makukuha kang mga libreng serbisyo ng tulong sa wika. Pakitawagan ang toll-free na numero ng telepono na nasa iyong identification card.</span></p> <p lang="ru"><span class="o5-text__body-1">ВНИМАНИЕ: бесплатные услуги перевода доступны для людей, чей родной язык является <strong>русском (Russian)</strong>. Позвоните по бесплатному номеру телефона, указанному на вашей идентификационной карте.</span></p> <p style=" text-align: right; " lang="ar"><span class="o5-text__body-1">تنبيه: إذا كنت تتحدث العربية <strong>(Arabic)</strong>، فإن خدمات المساعدة اللغوية المجانية متاحة لك. الرجاء الاتصال على رقم الهاتف المجاني الموجود على معرّف العضوية.</span></p> <p lang="ht"><span class="o5-text__body-1">ATANSYON: Si w pale <strong>Kreyòl ayisyen (Haitian Creole</strong>), ou kapab benefisye sèvis ki gratis pou ede w nan lang pa w. Tanpri rele nimewo gratis ki sou kat idantifikasyon w.</span></p> <p lang="fr"><span class="o5-text__body-1">ATTENTION : Si vous parlez <strong>français (French)</strong>, des services d’aide linguistique vous sont proposés gratuitement. Veuillez appeler le numéro de téléphone gratuit figurant sur votre carte d’identification.</span></p> <p lang="pl"><span class="o5-text__body-1">UWAGA: Jeżeli mówisz po <strong>polsku (Polish)</strong>, udostępniliśmy darmowe usługi tłumacza. Prosimy zadzwonić pod bezpłatny numer telefonu podany na karcie identyfikacyjnej.</span></p> <p lang="pt"><span class="o5-text__body-1">ATENÇÃO: Se você fala <strong>português (Portuguese)</strong>, contate o serviço de assistência de idiomas gratuito. Ligue gratuitamente para o número encontrado no seu cartão de identificação.</span></p> <p lang="it"><span class="o5-text__body-1">ATTENZIONE: in caso la lingua parlata sia <strong>l’italiano (Italian</strong>), sono disponibili servizi di assistenza linguistica gratuiti. Per favore chiamate il numero di telefono verde indicato sulla vostra tessera identificativa.</span></p> <p lang="de"><span class="o5-text__body-1">ACHTUNG: Falls Sie <strong>Deutsch (German)</strong> sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Bitte rufen Sie die gebührenfreie Rufnummer auf der Rückseite Ihres Mitgliedsausweises an.</span></p> <p lang="ja"><span class="o5-text__body-1">注意事項：<strong>日本語(Japanese)</strong>を話される場合、無料の言語支援サービスをご利用いただけます。健康保険証に記載されているフリーダイヤルにお電話ください。</span></p> <p style=" text-align: right; " lang="fa"><span class="o5-text__body-1">توجه: اگر زبان شما فارسی (Farsi) است، خدمات امداد زبانی به طور رایگان در اختیار شما می باشد. لطفا با شماره تلفن رایگانی که روی کارت شناسايی شما قید شده تماس بگيريد.</span></p> <p lang="hi"><span class="o5-text__body-1">ध्यान दें: यदि आप <strong>हिंदी (Hindi)</strong> बोलते है, आपको भाषा सहायता सेबाएं, नि:शुल्क उपलब्ध हैं। कृपया अपने पहचान पत्र पर सूचीबद्ध टोल-फ्री फोन नंबर पर कॉल करें।</span></p> <p><span class="o5-text__body-1">CEEB TOOM: Yog koj hais Lus <strong>Hmoob (Hmong)</strong>, muaj kev pab txhais lus pub dawb rau koj. Thov hu rau tus xov tooj hu deb dawb uas teev muaj nyob rau ntawm koj daim yuaj cim qhia tus kheej.</span></p> <p><span class="o5-text__body-1">ចំណាប់អារម្មណ៍ៈ <strong>បើសិនអ្នកនិយាយភាសាខ្មែរ (Khmer)</strong> សេវាជំនួយភាសាដោយឥតគិតថ្លៃ គឺមានសំរាប់អ្នក។ សូមទូរស័ព្ទទៅលេខឥតគិតថ្លៃ ដែលមាននៅលើអត្ដសញ្ញាណប័ណ្ណរបស់អ្នក។</span></p> <p><span class="o5-text__body-1">PAKDAAR: Nu saritaem ti<strong> Ilocano (Ilocano)</strong>, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam. Maidawat nga awagan iti toll-free a numero ti telepono nga nakalista ayan iti identification card mo.</span></p> <p><span class="o5-text__body-1">DÍÍ BAA'ÁKONÍNÍZIN: <strong>Diné (Navajo)</strong> bizaad bee yániłti'go, saad bee áka'anída'awo'ígíí, t'áá jíík'eh, bee ná'ahóót'i'. T'áá shǫǫdí ninaaltsoos nitł'izí bee nééhozinígíí bine'dę́ę́' t'áá jíík'ehgo béésh bee hane'í biká'ígíí bee hodíilnih.</span></p> <p lang="so"><span class="o5-text__body-1">OGOW: Haddii aad ku hadasho <strong>Soomaali (Somali)</strong>, adeegyada taageerada luqadda, oo bilaash ah, ayaad heli kartaa. Fadlan wac lambarka telefonka khadka bilaashka ee ku yaalla kaarkaaga aqoonsiga.</span></p> <h2><span class="o5-text__display-3">Nondiscrimination Notice and Access to Communication Services</span></h2> <p><span class="o5-text__body-1">Optum companies (together, “Optum”) provide services to health plans and other health programs or activities.<br /> Optum does not exclude people or treat them unfairly because of sex, age, race, color, national origin, or disability.</span></p> <p><span class="o5-text__body-1">Free services are available to help you communicate with us and with your health plan. Such as, letters in other languages, or in other formats such as large print. Or, you can ask for an interpreter. To ask for help, please call the toll-free number on your member ID card.</span></p> <p><span class="o5-text__body-1">If you think you weren’t treated fairly because of your sex, age, race, color, national origin, or disability, you can send a complaint to:</span></p> <p><span class="o5-text__body-1">Optum Civil Rights Coordinator<br /> 11000 Optum Circle<br /> Eden Prairie, MN 55344<br /> Fax: 855-351-5495<br /> Email: Optum_Civil_Rights@Optum.com</span></p> <p><span class="o5-text__body-1">If you need help with your complaint, please call the toll-free number on your member ID card. You must send the complaint within 60 days of when you found out about the issue.</span></p> <p><span class="o5-text__body-1">You can also file a complaint with the U.S. Dept. of Health and Human services.<br /> Online https://ocrportal.hhs.gov/ocr/portal/lobby.jsf<br /> Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.<br /> Phone: Toll-free 1-800-368-1019, 800-537-7697 (TDD)<br /> Mail: U.S. Dept. of Health and Human Services. 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div class="o5-Back-to-Top aem-GridColumn aem-GridColumn--default--12"><div id="o5-Back-to-Top" class="o5-Back-to-Top" data-optum-cmp="o5-Back-to-Top" qa-handles="o5-Back-to-Top"> <div class="o5back-top fixed hidden" id="back-top-fixed"> <a href="#main-content" class="back-to-top back-top-fixed" qa-handles="back-top-fixed"> <span 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