FAQ - Les ateliers du Monde

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class="nav-link" href="https://www.lemonde.fr/memorable/" target="_blank"> <img class="logo-lemonde" style ="width: 160px;" src="/logos/lemondeMemorabl.webp?v=1713433661" alt="logo"><br> <span class ="menu-span" >L’application de culture générale du <em>Monde</em></span> </a></li> <li class="nav-item menu-item services" style ="height:56px;"><a class="nav-link" href="https://boutique.lemonde.fr/" target="_blank"> <img class="logo-lemonde" style ="width: 125px;" src="/logos/lemondeBoutique.svg?v=1713433661" alt="logo"><br> <span class ="menu-span">Les livres, hors-séries et Unes du <em>Monde</em></span> </a></li> </ul> </div> <a class="navbar-brand logoimg mr-auto" href="https://ateliers.lemonde.fr/"><img class="logo d-inline-block align-center" src="/resources/images/frontoffice/logo/logo-lemonde01.svg?v=1702560782" alt="logo"></a> <div class="justify-content-end ml-auto"> <ul class="pt-0 navbar-nav"> <li class="nav-item dropdown"> <div class="mc-login">  <a class="mc-login-btn" href="https://secure.lemonde.fr/sfuser/connexion?redirectionUrl=https%3A%2F%2Fateliers.lemonde.fr%2F" role="button"> <img src="/resources/images/frontoffice/icons/Compte.svg?v=1702560782" alt="login"> <span class="pl-1 d-none d-sm-none d-md-inline d-lg-inline">Se connecter</span></a> </div> </li> </ul> </div> </nav> </div> </div>  <div id="top"></div>     <div class="main-container"> <div class="container"> <h1 class="border-bottom pb-2 mt-5 font-weight-bold">Foire aux questions</h1> <div class="faq-category-list"> <div id="accordion"> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Qu’est-ce que Le Monde Ateliers ? </h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ51" aria-expanded="false" aria-controls="collapseQ51"> <h3> Le Monde Ateliers, qu’est-ce que c’est ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ51"> <div class="card card-body faq-content-box"> <div class="mb-3"> Le Monde Ateliers propose divers formats d’apprentissage comprenant des cours du soir, des cours en ligne et des ateliers. Chaque session est animée par des auteurs, des conférenciers ou des journalistes renommés, soigneusement sélectionnés par la rédaction du Monde. L’objectif est de garantir une haute qualité d’enseignement tout en offrant à nos participants un cadre privilégié pour interagir avec des experts. </div> </div> </div> <a id="Point51" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ67" aria-expanded="false" aria-controls="collapseQ67"> <h3> Les cours sont-ils éligibles au compte personnel de formation (CPF) ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ67"> <div class="card card-body faq-content-box"> <div class="mb-3"> Le Monde Ateliers n’étant pas un organisme de formation certifié Qualiopi, nos ateliers ne sont pas éligibles au CPF. </div> </div> </div> <a id="Point67" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ68" aria-expanded="false" aria-controls="collapseQ68"> <h3> Les cours donnent-ils lieu à une certification ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ68"> <div class="card card-body faq-content-box"> <div class="mb-3"> Nos événements fournissent un éclairage sur une thématique mais ils ne permettent pas l’obtention d’un diplôme ou d’une certification. </div> </div> </div> <a id="Point68" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ69" aria-expanded="false" aria-controls="collapseQ69"> <h3> Est-il possible de n’acheter qu’une seule partie d’un module de cours ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ69"> <div class="card card-body faq-content-box"> <div class="mb-3"> Nos événements prennent la forme d’un cycle d’apprentissage, il n’est donc pas possible de ne réserver qu’une seule partie du module. </div> </div> </div> <a id="Point69" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Mon compte Ateliers</h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ52" aria-expanded="false" aria-controls="collapseQ52"> <h3> Comment me connecter ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ52"> <div class="card card-body faq-content-box"> <div class="mb-3"> Pour accéder à l'ensemble de vos séances, connectez-vous sur notre site avec vos identifiants de réservation. Vous aurez alors accès au cours depuis la section "Mes réservations". </div> </div> </div> <a id="Point52" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ70" aria-expanded="false" aria-controls="collapseQ70"> <h3> J’ai perdu mon mot de passe, que dois-je faire ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ70"> <div class="card card-body faq-content-box"> <div class="mb-3"> Pour réinitialiser votre mot de passe, vous devez cliquer en haut à droite sur le bouton “Se connecter”, puis sur “Mot de passe oublié” et renseigner votre e-mail. Un e-mail vous permettant de réinitialiser votre mot de passe vous sera alors envoyé automatiquement. Si vous n’avez pas encore créé votre compte cliquez sur <span id="docs-internal-guid-287375ad-7fff-5dd4-3bed-84e0256dbf1a"><a style="text-decoration-line: none;" href="https://secure.lemonde.fr/sfuser/register"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">ce lien</span></a></span> </div> </div> </div> <a id="Point70" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Mes réservations</h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ60" aria-expanded="false" aria-controls="collapseQ60"> <h3> Où puis-je retrouver mes réservations ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ60"> <div class="card card-body faq-content-box"> <div class="mb-3"> Vous pouvez retrouver en haut à droite de l’écran votre espace personnel vous permettant de consulter vos réservations et votre historique d’achats. </div> </div> </div> <a id="Point60" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ62" aria-expanded="false" aria-controls="collapseQ62"> <h3> Je ne retrouve pas mon cours dans “Mes réservations”, que dois-je faire ? <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ62"> <div class="card card-body faq-content-box"> <div class="mb-3"> Assurez-vous d'être connecté à votre espace personnel avec votre adresse de réservation. Dans le cas où le problème persisterait, contactez-nous à l’adresse suivante : <span id="docs-internal-guid-bf191bf0-7fff-8559-4011-87a28da28033"><a style="text-decoration-line: none;" href="mailto:ateliers@lemonde.fr"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">ateliers@lemonde.fr</span></a></span> </div> </div> </div> <a id="Point62" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ63" aria-expanded="false" aria-controls="collapseQ63"> <h3> Je n’ai pas reçu ma confirmation de réservation, comment puis-je l’obtenir ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ63"> <div class="card card-body faq-content-box"> <div class="mb-3"> Après votre inscription, vous recevrez un e-mail de confirmation d’achat. Si ce n’est pas le cas, nous vous conseillons de vérifier dans vos spams que la confirmation ne s’y trouve pas. Vous pouvez également vous rendre dans votre espace “mes réservations”, où vous retrouverez votre historique d’achats. </div> </div> </div> <a id="Point63" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ64" aria-expanded="false" aria-controls="collapseQ64"> <h3> Comment obtenir une facture ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ64"> <div class="card card-body faq-content-box"> <div class="mb-3"> Pour obtenir une facture, merci de nous contacter à l’adresse suivante : <span id="docs-internal-guid-cc8cd2a4-7fff-6874-eecc-eb02801df262"><a style="text-decoration-line: none;" href="mailto:ateliers@lemonde.fr"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">ateliers@lemonde.fr</span></a><span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">.</span></span> </div> </div> </div> <a id="Point64" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ71" aria-expanded="false" aria-controls="collapseQ71"> <h3> Jusqu’à quand puis-je annuler ma réservation pour un atelier d’écriture ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ71"> <div class="card card-body faq-content-box"> <div class="mb-3"> <div>Vous bénéficiez d’un délai de rétractation d’une durée de quatorze jours suivant votre achat, ou de quarante-huit heures au plus tard avant la date de la première séance de l’événement.</div> </div> </div> </div> <a id="Point71" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ72" aria-expanded="false" aria-controls="collapseQ72"> <h3> Je souhaite annuler ma réservation, comment faire ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ72"> <div class="card card-body faq-content-box"> <div class="mb-3"> -Pour annuler votre réservation, veuillez nous contacter à l’adresse suivante : <span id="docs-internal-guid-67855ede-7fff-3300-7637-4034fffc59a6"><a style="text-decoration-line: none;" href="mailto:ateliers@lemonde.fr"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">ateliers@lemonde.fr</span></a></span>. </div> </div> </div> <a id="Point72" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ73" aria-expanded="false" aria-controls="collapseQ73"> <h3> Je n’arrive pas à activer mon code promo, que faire ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ73"> <div class="card card-body faq-content-box"> <div class="mb-3"> Au moment de procéder au paiement de votre réservation, en dessous de vos coordonnés bancaires, vous trouverez une section “Code promo”, dans laquelle vous pourrez activer votre réduction. Saisissez le code, cliquez sur “Appliquer” et patientez quelques instants. </div> </div> </div> <a id="Point73" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Les ateliers</h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ53" aria-expanded="false" aria-controls="collapseQ53"> <h3> En quoi consiste un atelier ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ53"> <div class="card card-body faq-content-box"> <div class="mb-3"> <div>Un atelier se déroule sur une semaine au siège du journal à Paris, soit quinze heures de formation. Il réunit un petit groupe de douze à vingt participants. A la manière d’un cours quasi particulier, ce format offre un cadre structurant et inspirant, guidé par un auteur, un dessinateur ou un journaliste.</div> </div> </div> </div> <a id="Point53" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Les cours en ligne</h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ74" aria-expanded="false" aria-controls="collapseQ74"> <h3> Pendant combien de temps ai-je accès à mon cours en ligne ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ74"> <div class="card card-body faq-content-box"> <div class="mb-3"> Les cours en ligne sont accessibles à tout moment et sans limite de temps. </div> </div> </div> <a id="Point74" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ75" aria-expanded="false" aria-controls="collapseQ75"> <h3> Comment et quand visionner mon cours en ligne?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ75"> <div class="card card-body faq-content-box"> <div class="mb-3"> <div>Les cours en ligne ne sont pas en direct, vous pouvez regarder chaque leçon vidéo autant de fois que vous le souhaitez et quand vous le voulez, sans limite de temps depuis notre site. Il n’y a pas d'interaction avec l’intervenant.</div> </div> </div> </div> <a id="Point75" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Les cours du soir en présentiel </h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ76" aria-expanded="false" aria-controls="collapseQ76"> <h3> J’ai réservé un cours du soir en présentiel, dois-je présenter un justificatif à mon arrivée ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ76"> <div class="card card-body faq-content-box"> <div class="mb-3"> Il n'est pas nécessaire de présenter un justificatif à votre arrivée. Au moment de votre accueil, nous prendrons vos nom et prénom utilisés lors de la réservation. </div> </div> </div> <a id="Point76" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ77" aria-expanded="false" aria-controls="collapseQ77"> <h3> Puis-je accéder aux cours du soir à distance en prenant ma place en présentiel ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ77"> <div class="card card-body faq-content-box"> <div class="mb-3"> Oui, en réservant votre place en présentiel, il vous est possible de visionner les conférences à distance, en direct comme en replay, ce à tout moment et durant un an. </div> </div> </div> <a id="Point77" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ78" aria-expanded="false" aria-controls="collapseQ78"> <h3> Pendant combien de temps puis-je avoir accès au replay ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ78"> <div class="card card-body faq-content-box"> <div class="mb-3"> Nos cours sont accessibles en replay pendant un an. </div> </div> </div> <a id="Point78" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ79" aria-expanded="false" aria-controls="collapseQ79"> <h3> A quel moment les replays de chaque session sont-ils accessibles ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ79"> <div class="card card-body faq-content-box"> <div class="mb-3"> Dès la fin d’une session le replay est accessible. </div> </div> </div> <a id="Point79" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Les cours du soir à distance </h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ80" aria-expanded="false" aria-controls="collapseQ80"> <h3> Sous quelle forme les cours sont-ils diffusés ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ80"> <div class="card card-body faq-content-box"> <div class="mb-3"> Nos cours du soir sont diffusés en streaming, vous pouvez les suivre depuis chez vous depuis votre espace “Mes réservations”, sur le site du Monde Ateliers. </div> </div> </div> <a id="Point80" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ81" aria-expanded="false" aria-controls="collapseQ81"> <h3> Suis-je obligé de regarder les séances de cours en direct ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ81"> <div class="card card-body faq-content-box"> <div class="mb-3"> Non, nos cours offrent la possibilité de visionner les sessions en direct, mais également en différé, grâce au replay disponible durant un an à partir de votre date d’achat. </div> </div> </div> <a id="Point81" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ82" aria-expanded="false" aria-controls="collapseQ82"> <h3> Puis-je télécharger le contenu des cours ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ82"> <div class="card card-body faq-content-box"> <div class="mb-3"> Pour des raisons de droits d’auteur, le téléchargement des cours n’est pas autorisé. Cependant, vous pouvez les visionner autant de fois que vous le souhaitez depuis votre espace “Mes réservations”. </div> </div> </div> <a id="Point82" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ83" aria-expanded="false" aria-controls="collapseQ83"> <h3> Puis-je accéder au cours du soir à distance ou cours en ligne depuis ma tablette ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ83"> <div class="card card-body faq-content-box"> <div class="mb-3"> Oui, vous pouvez visionner vos cours en ligne ou vos cours du soir à distance depuis le support numérique que vous souhaitez (tablette, téléphone, ordinateur). </div> </div> </div> <a id="Point83" class="mce-item-anchor"></a> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ84" aria-expanded="false" aria-controls="collapseQ84"> <h3> -Pendant combien de temps ai-je accès au replay des cours du soir ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ84"> <div class="card card-body faq-content-box"> <div class="mb-3"> Le replay des cours du soir est disponible durant un an, à compter de la date de réservation. </div> </div> </div> <a id="Point84" class="mce-item-anchor"></a> </div> </div> </div> <div class="card"> <div class="mt-4" > <h2 class="m-0 font-weight-bold">Autres</h2> </div> <div> <div class="card-body pt-2 pl-0 pr-0 "> <p class="mt-2"> <button class="faq-buttons btn btn-sm" type="button" data-toggle="collapse" data-target="#collapseQ65" aria-expanded="false" aria-controls="collapseQ65"> <h3> Comment me tenir informé des nouveaux événements ?<svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"> <path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/> </svg> </h3> </button> </p> <div class="collapse" id="collapseQ65"> <div class="card card-body faq-content-box"> <div class="mb-3"> Pour découvrir nos nouveautés, n’hésitez pas à vous inscrire à <span id="docs-internal-guid-7d5d70f2-7fff-0f7c-7acd-a62eb37effd7"><a style="text-decoration-line: none;" href="Newsletter---Le-Monde-Ateliers/54"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">notre newsletter mensuelle</span></a></span> et à nous suivre sur notre <span id="docs-internal-guid-cabc4053-7fff-581e-294f-9391fb9b7e0a"><span style="font-size: 11pt; font-family: Arial, sans-serif; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> </span><a style="text-decoration-line: none;" href="http://linkedin.com/showcase/le-monde-ateliers"><span style="font-size: 11pt; font-family: Arial, sans-serif; color: #1155cc; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; 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