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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/66cd14670f703772/1728898540_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="page-template page-template-elementor page-template-elementor-php page page-id-819393 https://www.liveagent.com/ticketing-software/ tiketing-softver ticketing-software elementor-default elementor-kit-16001 elementor-page elementor-page-819393"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="sk-SK" onover-preload="1"> <img src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-slovak-container"><ul id="menu-header-navigation-2-slovak" class="nav"><li id="menu-item-169991" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children menu-item-169991"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-169992" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169992"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Prehľad</a> <ul class="sub-menu"> <li id="menu-item-916151" class="icn-menu-tour menu-item menu-item-type-post_type menu-item-object-page menu-item-916151"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.sk/prehliadka/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">Prehliadka<div class="menu-item-description">Všeobecný prehľad možností, ktoré ponúka LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-169993" class="label-product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-169993"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Produkt</a> <ul class="sub-menu"> <li id="menu-item-916152" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-916152"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.liveagent.sk/helpdesk-softver/" title="Vylepšite zákaznícky servis s top helpdesk softvérom 2024. LiveAgent: žiadne poplatky, 24/7 podpora, skúšobná verzia zdarma." hreflang="sk-SK" onover-preload="1">Helpdesk<div class="menu-item-description">Viackanálová platforma zákazníckej podpory</div></a></li> <li id="menu-item-916153" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-819393 current_page_item menu-item-916153"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.sk/tiketing-softver/" aria-current="page" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170012"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title="Ohúrte zákazníkov rýchlymi odpoveďami! Vytvárajte a spravujte znalostné bázy s LiveAgent bez poplatkov a kreditnej karty." hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title="Objavte, ako sa LiveAgent prispôsobuje rôznym obchodným modelom a zlepšuje zákaznícku podporu. Vyskúšajte bezplatnú 14 alebo 30-dňovú skúšobnú verziu bez potreby kreditnej karty a pridajte sa k spoločnostiam ako Huawei či BMW, ktoré už dôverujú tomuto softvéru. Preskúmajte, prečo je LiveAgent top voľbou pre agentúry, veľké podniky, startupy a ďalšie." hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 into LiveAgent and increase your workflow. Tickets will keep track of customer orders and you can use a single platform." hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="A ticketing software can do much more with Mailchimp integration for LiveAgent. Mailchimp integration allows you to manage contacts from your help desk." hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170017"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169997"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-170003" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-170003"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/adresar/" title="Explore LiveAgent directories for seamless customer support connections and integrations. Enhance your service with our top tools!" hreflang="sk-SK" onover-preload="1">Adresár<div class="menu-item-description">Komplexný zoznam kontaktov technickej podpory</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Find the best software for customer service with comprehensive reviews and feature tests. LiveAgent offers a variety of communication channels for your business. Accept our cookies and schedule a demo to learn more." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-170009"><a href="/funkcie/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803049"><a href="/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/tiketingovy-software/" title="Prozkoumejte výběr softwaru tiketingu, který je na trhu nejpoužívanější. Vyberte si ideální nástroj pro tiketing a pozvedněte svůj zákaznický servis na měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/ticketing-software/" title="Oplev den ultimative billetteringssoftware i 2024 med LiveAgent – til gnidningsfri kundepleje på tværs af alle kanaler. Nyd fordelene ved en universel indbakke, avanceret automatisering, og 24/7 kundesupport. Start din gratis prøveperiode uden krav om kreditkort og oplev, hvordan LiveAgent kan transformere din kundeservice med øget effektivitet og tilfredshed. Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/ticketingsoftware/" title="Entdecken Sie eine Auswahl an Ticketing-Softwarelösungen, die die am häufigsten verwendeten auf dem Markt sind. Wählen Sie das ideale Ticketingtool und befördern Sie Ihren Kundenservice auf den Mond." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/pileti-susteemi-tarkvara/" title="Tutvuge enim kasutatavate piletisüsteemi tarkvarade valikuga. Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-gestion-tickets/" title="Descubre los 20 mejores softwares de ticketing para 2024 y mejora la atención al cliente en todos los canales con LiveAgent. Sin tarifas de configuración, soporte 24/7, y prueba gratuita sin tarjeta de crédito. Centraliza correos, chats, y redes sociales en una bandeja de entrada universal para una gestión eficiente. ¡Empieza tu prueba gratuita hoy y transforma la experiencia de tus clientes!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-ticketing/" title="Explorez une sélection de logiciels de gestion de tickets les plus utilisés sur le marché. Choisissez l'outil de billetterie idéal et élevez votre service client sur la lune." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-kartelon/" title="Ανακαλύψτε το LiveAgent, το κορυφαίο λογισμικό καρτελών για κέντρα εξυπηρέτησης του 2024! Παρέχει απρόσκοπτη εξυπηρέτηση πελατών σε κάθε κανάλι, χωρίς χρέωση εγκατάστασης ή πιστωτική κάρτα. Μετατρέψτε τα αιτήματα πελατών σε καρτέλες για εύκολη διαχείριση και απολαύστε 24/7 υποστήριξη. Ξεκινήστε τη δωρεάν δοκιμή σας σήμερα!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/tiketing-softver/" title="Istražite izbor tiketing softvera koji su najčešće korišteni na tržištu. Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/pieteikumu-apstrades-programmatura/" title="Iepazīstieties ar šo visplašāk tiegū lietoto pieteikumu apstrādes programmu izlasi. Izvēlieties ideālo pieteikumu apstrādes rīku un paceliet klientu apkalpošanu līdz mēnesim." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jegykezelo-szoftver/" title="Fedezze fel a piacon leggyakrabban használt jegykezelő szoftverek választékát. Válassza ki az ideális jegykezelő eszközt, és emelje a Holdra az ügyfélszolgálatát." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/billettprogramvare/" title="Utforsk et utvalg av billettprogramvare som er mest brukt på markedet. Velg det ideelle billettverktøyet og løft kundeservicen din til topps." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/narzedzie-otrzymywania-zgloszen/" title="Odkryj najlepsze narzędzia do obsługi zgłoszeń na rok 2024 z LiveAgent! Nasze intuicyjne oprogramowanie integruje e-maile, czaty i media społecznościowe w jedną skrzynkę odbiorczą, zapewniając bezproblemową obsługę klienta. Bez opłat instalacyjnych, bez karty kredytowej, z 24/7 wsparciem. Rozpocznij darmowy okres próbny i popraw satysfakcję klientów już dziś!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-de-ticketing/" title="Explorați o selecție de programe de ticketing care sunt cele mai utilizate pe piață. Alegeți instrumentul ideal de ticketing și ridicați serviciul dvs. pentru clienți până la lună." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/programska-oprema-vstopnicnega-sistema/" title="Raziščite izbor programske opreme vstopničnega sistema, ki se na trgu najbolj uporablja. Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件，实现无缝客户服务！无初始费用，支持24/7，智能整合电子邮件、聊天、电话及社交媒体，提升团队效率与客户满意度。立即注册，享受免费试用，无需信用卡！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/ticketing-software/" title="Discover the top 20 ticketing software of 2024 with comprehensive price comparisons. Experience seamless customer care across all channels with LiveAgent's intuitive ticketing system, offering 24/7 support and no setup fees. Start a free trial without a credit card and empower your support team with advanced tools and features. Elevate customer satisfaction with faster support, live chat, and more. Explore how LiveAgent can transform your customer service experience today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-quan-ly-ticket/" title="Chúng ta cùng khám phá một số phần mềm quản lý ticket được sử dụng nhiều nhất trên thị trường. Hãy chọn cho mình một công cụ quản lý ticket lý tưởng và nâng tầm dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/ticketing-software/" title="استكشف مجموعة مختارة من برامج إصدار التذاكر الأكثر استخدامًا في السوق. واختر أداة إصدار التذاكر المثالية وارفع خدمة العملاء إلى أعلى مستوى." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-tickets/" title="Explore uma seleção dos softwares de controle de tickets mais utilizados no mercado. Escolha a ferramenta de controle de tickets ideal e eleve o seu serviço ao cliente ao máximo." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Skopírované!"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="819393" class="elementor elementor-819393 elementor-633964" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f62eb10 heroBanner heroBanner--ticketing elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="f62eb10" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-184aa6b7 wrapper" data-id="184aa6b7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1b52d020 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1b52d020" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-426ed5cf heroBanner__content" data-id="426ed5cf" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-151a6ded heroBanner__content__title elementor-widget elementor-widget-heading" data-id="151a6ded" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-tiketing-softv-r"><span class="highlight-gradient">Tiketing</span> softvér</h1> </div> </div> <div class="elementor-element elementor-element-fecf3e6 heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="fecf3e6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-zabezpete-bezproblmov-starostlivos-o-zkaznka-na-kadom-kanli">Zabezpečte bezproblémovú starostlivosť <br>o zákazníka na každom kanáli.</h3> </div> </div> <div class="elementor-element elementor-element-157e040 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="157e040" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Žiadny poplatok za nastavenie </li> <li>✓ Zákaznícka podpora 24/7 </li> <br> <li>✓ Nie je potrebná kreditná karta </li> <li>✓ Možnosť zrušiť kedykoľvek </li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Get Started for FREE</span> </a> <div class="info__under__button"> <span><strong>30 dní </strong>/ firemný e-mail</span> <span><strong>14 dní </strong>/ bezplatný e-mail</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73b83ef heroBanner__image" data-id="73b83ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5e2d0df elementor-widget elementor-widget-image" data-id="5e2d0df" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6bb352a848906a41f297e04f2fcf20f3/heroBanneer-img-ticketing-1.jpg.webp 900w, https://www.liveagent.sk/wp/urlslab-download/04ee2c6aa7be9cb7d5d44c7325d099e9/heroBanneer-img-ticketing-1-300x300.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/aacebdb07dbbc164a21b2a8ec8b87573/heroBanneer-img-ticketing-1-150x150.jpg.webp 150w, https://www.liveagent.sk/wp/urlslab-download/40b3e8ea45ff5ab58566aa22a3996c7c/heroBanneer-img-ticketing-1-768x768.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/b0d71172b6da8843ddf762c7d164771f/heroBanneer-img-ticketing-1-50x50.jpg.webp 50w, https://www.liveagent.sk/wp/urlslab-download/7627199b4d77672beec9efa71331d459/heroBanneer-img-ticketing-1-25x25.jpg.webp 25w, https://www.liveagent.sk/wp/urlslab-download/2fac3c2d459771f0e4772979cb49e31f/heroBanneer-img-ticketing-1-380x380.jpg.webp 380w, https://www.liveagent.sk/wp/urlslab-download/7cb0860f660263a89598051061c48be0/heroBanneer-img-ticketing-1-335x335.jpg.webp 335w, https://www.liveagent.sk/wp/urlslab-download/79cce4dd8946d355c8c0cdc1eb2e13ff/heroBanneer-img-ticketing-1-400x400.jpg.webp 400w, https://www.liveagent.sk/wp/urlslab-download/68ddb597a2cd225ca56a3ebc4594d1d0/heroBanneer-img-ticketing-1-185x185.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/da85ca2fa257cd5c6ed11b4e585f4f22/heroBanneer-img-ticketing-1-110x110.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/eea7cea65781247da101e83db01147a6/heroBanneer-img-ticketing-1-485x485.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/20ee18826eadef9c379e78d1e9936219/heroBanneer-img-ticketing-1.jpg 900w, https://www.liveagent.sk/wp/urlslab-download/5b20726c8283b4388d227fac9b27cccb/heroBanneer-img-ticketing-1-300x300.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/49ce546c8737096df57a7a183ed683b3/heroBanneer-img-ticketing-1-150x150.jpg 150w, https://www.liveagent.sk/wp/urlslab-download/592213513857454710c5f7ff667e18dc/heroBanneer-img-ticketing-1-768x768.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/46877f1a45845c55c3317b05c1b7c648/heroBanneer-img-ticketing-1-50x50.jpg 50w, https://www.liveagent.sk/wp/urlslab-download/474b13155a0e7c7e9d9caf314eefd41e/heroBanneer-img-ticketing-1-25x25.jpg 25w, https://www.liveagent.sk/wp/urlslab-download/156bff77b1cec126e70cba0b6e87d33d/heroBanneer-img-ticketing-1-380x380.jpg 380w, https://www.liveagent.sk/wp/urlslab-download/9218ae7104ef08c1ea7a071b09d22346/heroBanneer-img-ticketing-1-335x335.jpg 335w, https://www.liveagent.sk/wp/urlslab-download/7b76912159b7ef3424aa750fadd4861c/heroBanneer-img-ticketing-1-400x400.jpg 400w, https://www.liveagent.sk/wp/urlslab-download/2a0e5ec79c7603de42617ce0c549e364/heroBanneer-img-ticketing-1-185x185.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/93accf499bdd1f14a9d708c9230d66c4/heroBanneer-img-ticketing-1-110x110.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/0020fb80b0d49d5376102167155ac1f0/heroBanneer-img-ticketing-1-485x485.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6bb352a848906a41f297e04f2fcf20f3/heroBanneer-img-ticketing-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" class="attachment-full size-full wp-image-867215" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/20ee18826eadef9c379e78d1e9936219/heroBanneer-img-ticketing-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-53e7a3b Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53e7a3b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff8a268" data-id="ff8a268" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bcd5fc2 elementor-widget elementor-widget-menu-anchor" data-id="bcd5fc2" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-d79a1b2 elementor-widget elementor-widget-shortcode" data-id="d79a1b2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.sk/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.sk/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.sk/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.sk/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.sk/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.sk/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1c03d428 elementor-section-full_width Block Block--background elementor-section-height-default elementor-section-height-default" data-id="1c03d428" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e530bd wrapper" data-id="7e530bd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-35b3e996 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="35b3e996" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2c9d18b5" data-id="2c9d18b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49ca92a elementor-widget elementor-widget-heading" data-id="49ca92a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-helpdeskov-softvrov-rieenie-od-liveagenta">Helpdeskové softvérové riešenie od LiveAgenta</h2> </div> </div> <div class="elementor-element elementor-element-14ed382e elementor-widget elementor-widget-text-editor" data-id="14ed382e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="tcb-plain-text tve-droppable"> <p>Máte už dosť nudného tiketing softvéru? Aj my. S LiveAgentom sa vaše e-maily, chaty, hovory, zmienky na sociálnych médiách a iné kanály ocitnú v jednom univerzálnom prijímači a vďaka pokročilým pravidlám automatizácie a integráciám sa vaša nočná mora s poskytovaním zákazníckej podpory skončí jednoduchým kliknutím na tlačidlo “Prihlásiť sa”.</p> </div> </div> </div> <div class="elementor-element elementor-element-5af197f9 elementor-widget elementor-widget-shortcode" data-id="5af197f9" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-284951 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://www.trustradius.com/products/liveagent/reviews" target="_blank" title="Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more." hreflang="en-US"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/9ded7d5db3b241a809ce120588d02c01/trustradius-top-rated-help-desk-software-2021-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/a50c52af5a28c3d818538837dfb22ef9/trustradius-top-rated-help-desk-software-2021-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-284954 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://www.softwareadvice.com/crm/real-estate-crm-comparison/#frontrunners" target="_blank" title="Crm - Real Estate Crm Comparison"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/13e4e7336a2797f82a351369d5f75279/SoftwareAdvice_FrontRunners_2021_Real_Estate_LiveAgent-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/4791518aaade0973f41a4f06e21fe57f/SoftwareAdvice_FrontRunners_2021_Real_Estate_LiveAgent-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Badge for front runner in real estate CRM software" urlslab-id="36"></picture></a> </li> <li class="AwardsSmall__item post-284955 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://betteralternative.co/zendesk-alternatives-competitors/#-10---live-agent--" target="_blank" title="Discover 13 top Zendesk alternatives for 2024, featuring free trials and flexible pricing. Perfect for startups and solopreneurs!" hreflang="en-US"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/331c16456af23235c00add1dc20f65ff/better-alternative-top-performer-2021-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/efe695e667f27c08cc3756ee9cbeb47a/better-alternative-top-performer-2021-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="37"></picture></a> </li> <li class="AwardsSmall__item post-170368 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2020-sk"> <a href="https://www.getapp.com/it-communications-software/telephony/category-leaders/" target="_blank" title="It Communications Software - Telephony - Category Leaders"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/a6398ebc29151cc1bfcba019a10d4a8a/getapp-leader-in-telephony-software-2020-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/ea6f42ab9a693696ed8a465992f19922/getapp-leader-in-telephony-software-2020-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="getapp líder v oblasti telefónneho softvéru" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e6aea56" data-id="e6aea56" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1411622f elementor-widget elementor-widget-shortcode" data-id="1411622f" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.53"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Začnite bezplatnou skúšobnou verziou</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 14 or 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 14 days with a free email, or 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">Nevyžadujeme kreditné karty</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Celé meno" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Zadajte svoj e-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-solid"></use> </svg> <span class="InfoMessage__text">Použite svoju firemnú e-mailovú adresu a získajte 30-dňovú bezplatnú skúšobnú verziu.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Názov spoločnosti" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Vyberte názov svojej LiveAgent subdomény. Väčšina ľudí používa obchodné meno svojej spoločnosti alebo názov tímu.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Zasielajte mi novinky o produkte a ostatné promo materiály. </p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Vytvorte si účet zdarma</span> </button> <div class="Signup__form__terms"> <p>Registrovaním sa prijímam <a title="VOP" href="/podmienky-a-ustanovenia/" hreflang="sk-SK" onover-preload="1">VOP</a> a <a title="Zásady ochrany osobných údajov" href="/privacy-policy/" hreflang="sk-SK" onover-preload="1">Zásady ochrany osobných údajov</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-121d47d4 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="121d47d4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77913d7d wrapper" data-id="77913d7d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1ff3b9ef elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1ff3b9ef" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-676241f5 Block--video Block--video__vertical" data-id="676241f5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-706dd69d videoTitle elementor-widget elementor-widget-text-editor" data-id="706dd69d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #fa9531; font-size: 30px;"><strong>Demo tiketing softvéru</strong></span></p> <p>00:00/03:20</p> </div> </div> <div class="elementor-element elementor-element-6f19221c elementor-widget elementor-widget-video" data-id="6f19221c" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/zyBEt7ScQYk","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/zyBEt7ScQYk\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.sk/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="zyBEt7ScQYk"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Ticketing Software Demo | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M201S</strong><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5ebfa31bd0f84445d7d68cc184ecfe1b/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.sk/wp/urlslab-download/e5c42464469697cde85ba59fe3640647/hqdefault.jpg" alt="Youtube video: LiveAgent Ticketing Software Demo" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:20:13+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Ticketing Software Demo"><meta itemprop="description" content="Utilizing ticketing software for customer service will improve your workflow efficiency and improve customer satisfaction at the same time. LiveAgent's advanced omnichannel ticketing system enables you to respond to customer queries from a multitude of channels (email, social media, phone calls, customer portal, live chat.) The system's advanced hybrid ticketing feature allows users to follow a customer's communication journey across different channels while staying in the same hybrid ticket. LiveAgent's advanced ticketing system boasts over 180 features, which include mass ticket actions, canned responses, automation rules, and more. The software integrates with over 40 third-party apps, so you can maximize your workflow efficiency. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/zyBEt7ScQYk/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=zyBEt7ScQYk"><link itemprop="embedUrl" content="https://www.youtube.com/embed/zyBEt7ScQYk"><meta itemprop="duration" content="P0Y0M0DT0H0M201S"><meta itemprop="uploadDate" content="2024-10-14T06:20:13+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/03/ticketing_software_demo_video-1.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-3454af90 elementor-widget elementor-widget-heading" data-id="3454af90" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-o-je-tiketing-softvr">Čo je tiketing softvér?</h2> </div> </div> <div class="elementor-element elementor-element-4c6fe4b0 elementor-widget elementor-widget-text-editor" data-id="4c6fe4b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Tiketový systém prevádza požiadavky zákazníkov na tikety, ktoré možno ľahko distribuovať medzi tím podpory zákazníkov. To môže výrazne zlepšiť správu tiketov, pretože agenti helpdesku môžu efektívne pristupovať k požiadavkám zákazníkov a riešiť ich z jedného miesta.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b4fa364 Block--video Block--video__vertical" data-id="b4fa364" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7c0e92ee videoTitle elementor-widget elementor-widget-text-editor" data-id="7c0e92ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #fa9531; font-size: 30px;"><strong>Prehliadka produktu LiveAgenta</strong></span></p> <p>00:00/02:24</p> </div> </div> <div class="elementor-element elementor-element-66b33a23 elementor-widget elementor-widget-video" data-id="66b33a23" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=3zYfDwqNj0U","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/3zYfDwqNj0U\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="3zYfDwqNj0U"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.sk/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/03/liveagent_product_tour_video-1.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-52e96899 elementor-widget elementor-widget-heading" data-id="52e96899" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tiketing-systm-s-intuitvnym-uvateskm-rozhranm">Tiketing systém s intuitívnym užívateľským rozhraním</h2> </div> </div> <div class="elementor-element elementor-element-43653a14 elementor-widget elementor-widget-text-editor" data-id="43653a14" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Tiketing systém LiveAgenta automaticky sleduje a premení všetky problémy zákazníkov na <a href="https://www.liveagent.sk/funkcie/zlucit-tikety/" title="Ak prijmete niekoľko tiketov týkajúcich sa rovnakého problému, funkcia zlúčenia tiketov vám pomôže zoskupiť ich do jedného tiketu a ušetriť množstvo vášho času." hreflang="sk-SK" onover-preload="1">tikety</a>. Každá prichádzajúca forma komunikácie sa premení na tikety pre lepšie pohodlie a riadenie úloh. Užívateľské rozhranie je prispôsobiteľné a intuitívne.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-11380d55 Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="11380d55" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-425f2049 wrapper__wide no-padding" data-id="425f2049" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2e421994 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e421994" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1c915031 visible" data-id="1c915031" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-342ea364 elementor-widget elementor-widget-image" data-id="342ea364" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="170" height="35" class="attachment-full size-full wp-image-631842" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/073ab8eff69957f8ae994b8e5938a08c/lets_chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-7eb9e283 elementor-widget elementor-widget-heading" data-id="7eb9e283" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tiketing-softvr-ktor-posiluje-v-podporn-tm">Tiketing softvér, ktorý posilňuje váš <span class="highlight-gradient">podporný tím</span>.</h2> </div> </div> <div class="elementor-element elementor-element-5279def3 elementor-widget elementor-widget-text-editor" data-id="5279def3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vylepšite schopnosti vašej helpdeskovej podpory pomocou správneho riešenia tiketov. Posilnite váš tím pre zákaznícku podporu rôznymi nástrojmi a funkciami. Pozrite si, čo získajú vaši <a href="https://www.liveagent.sk/funkcie/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">agenti</a> pomocou LiveAgenta.</p> </div> </div> <div class="elementor-element elementor-element-3bc4d5e6 elementor-widget elementor-widget-text-editor" data-id="3bc4d5e6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Toto váš tím podpory získava:</b></p> </div> </div> <div class="elementor-element elementor-element-4d50703a checklist elementor-widget elementor-widget-text-editor" data-id="4d50703a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Moderný tiketing systém</li><li>Zvýšenú efektivitu a riadenie služieb</li><li>Všetky nástroje, ktoré očakávate od helpdesku</li><li>Rôzne funkcie a integrácie</li><li>24/7 podporu od nášho helpdesk tímu</li></ul> </div> </div> <div class="elementor-element elementor-element-1f3639fc elementor-widget elementor-widget-html" data-id="1f3639fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Začnite skúšobnú verziu ZDARMA</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-af40e5f hidden" data-id="af40e5f" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a39e6bc elementor-widget elementor-widget-image" data-id="a39e6bc" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="170" height="35" class="attachment-full size-full wp-image-631842" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/073ab8eff69957f8ae994b8e5938a08c/lets_chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-8f02370 elementor-widget elementor-widget-heading" data-id="8f02370" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-tiketing-softvr-pre-lepiu-spokojnos-zkaznkov">Tiketing softvér pre lepšiu spokojnosť <span class="highlight-gradient">zákazníkov</span>.</h2> </div> </div> <div class="elementor-element elementor-element-4b4c32c elementor-widget elementor-widget-text-editor" data-id="4b4c32c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Urobte svojich zákazníkov šťastnejšími a poskytnite im viac možností pre komunikáciu, pohodlie a pohodlnosť vo všetkých ohľadoch. Pozrite sa, aké výhody vaši zákazníci získajú s tiketing softvérom od LiveAgenta softvéru na správu požiadaviek.</p> </div> </div> <div class="elementor-element elementor-element-2335d9c elementor-widget elementor-widget-text-editor" data-id="2335d9c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Niečo z toho, čo získajú vaši zákazníci:</strong></p> </div> </div> <div class="elementor-element elementor-element-ea956f0 checklist elementor-widget elementor-widget-text-editor" data-id="ea956f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Prístup k rýchlejšiemu zákazníckemu servisu</li><li>Pohodlnú komunikáciu prostredníctvom live chatu</li><li>Hovory a videohovory s agentmi</li><li>Portál na samopomoc s fórom</li><li>Účinnú podporu sociálnych médií</li></ul> </div> </div> <div class="elementor-element elementor-element-1497b9b elementor-widget elementor-widget-html" data-id="1497b9b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Začnite skúšobnú verziu ZDARMA</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3713bb28" data-id="3713bb28" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-32a5757 elementor-widget elementor-widget-html" data-id="32a5757" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active"> Pohľad tímu podpory</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Pohľad zákazníka</label> </div> </div> </div> <div class="elementor-element elementor-element-294a5396 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="294a5396" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a64a22a5281020b0263d30608e959404/Ticketing-support-team-view.png.webp 1326w, https://www.liveagent.sk/wp/urlslab-download/a7b68b09d3949fda584e8d0aa9c437f8/Ticketing-support-team-view-300x224.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/afed3441c7c0f6fafbf3160ca53c9ce5/Ticketing-support-team-view-1024x763.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/274ebb59342148fe4ca3b1209374884d/Ticketing-support-team-view-768x572.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/35706801ec295320dc8249728d6b0ed6/Ticketing-support-team-view-67x50.png.webp 67w, https://www.liveagent.sk/wp/urlslab-download/2cbc180e606e984a9d4b9b20c35102f2/Ticketing-support-team-view-34x25.png.webp 34w, https://www.liveagent.sk/wp/urlslab-download/43e49d5a0423ae18c9ff64d8dc987742/Ticketing-support-team-view-450x335.png.webp 450w, https://www.liveagent.sk/wp/urlslab-download/762c12a37991fe41144913c4ca6a99e6/Ticketing-support-team-view-537x400.png.webp 537w, https://www.liveagent.sk/wp/urlslab-download/37f0cc704bd17b4a186f8598f82f3483/Ticketing-support-team-view-185x138.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/7724473e4a8e2b732678f1526e7960f7/Ticketing-support-team-view-110x82.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/e6603e67dec151a6b15442200e1da588/Ticketing-support-team-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1326px) 100vw, 1326px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3ea38705615d71afa0c2fa9ef06640ff/Ticketing-support-team-view.png 1326w, https://www.liveagent.sk/wp/urlslab-download/5da58138c8a5894592405b042ebadad5/Ticketing-support-team-view-300x224.png 300w, https://www.liveagent.sk/wp/urlslab-download/8fb7772ddbd46cd10e27a7ec2a6facf8/Ticketing-support-team-view-1024x763.png 1024w, https://www.liveagent.sk/wp/urlslab-download/d5c1a3c1e22af7f86cbe3a521c6bd1a8/Ticketing-support-team-view-768x572.png 768w, https://www.liveagent.sk/wp/urlslab-download/ced1fd7d22ff0b5e7e8517709cec418b/Ticketing-support-team-view-67x50.png 67w, https://www.liveagent.sk/wp/urlslab-download/b22348a8dcfd7a34b270ff46710b753f/Ticketing-support-team-view-34x25.png 34w, https://www.liveagent.sk/wp/urlslab-download/3386ab21afb473bb8f1bb907b15cde7e/Ticketing-support-team-view-450x335.png 450w, https://www.liveagent.sk/wp/urlslab-download/70b13ba4c19365fa7880b321e8ce887b/Ticketing-support-team-view-537x400.png 537w, https://www.liveagent.sk/wp/urlslab-download/83cfe15c69e8c9f08ba4409f3788f114/Ticketing-support-team-view-185x138.png 185w, https://www.liveagent.sk/wp/urlslab-download/89c48d2d7f0d593603a8616b6037ebac/Ticketing-support-team-view-110x82.png 110w, https://www.liveagent.sk/wp/urlslab-download/bb325654f3910e23e65c3e63ea43987d/Ticketing-support-team-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1326px) 100vw, 1326px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a64a22a5281020b0263d30608e959404/Ticketing-support-team-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1326" height="988" class="attachment-full size-full wp-image-886033" alt="LiveAgent's ticketing system - support team view" data-src="https://www.liveagent.sk/wp/urlslab-download/3ea38705615d71afa0c2fa9ef06640ff/Ticketing-support-team-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-1abb6ee5 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="1abb6ee5" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f4141075293db97c039872b7c611efb6/ticketing-customer-view.png.webp 1086w, https://www.liveagent.sk/wp/urlslab-download/a164ed41a79de742ede88a28f060ede3/ticketing-customer-view-300x235.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/d686345cfa1d360de49ed80f07b50b8e/ticketing-customer-view-1024x803.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/ac1b2fd8d4c35be8067bb84a1606466e/ticketing-customer-view-768x603.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/715e58639c5053f2a799a58aaa76c152/ticketing-customer-view-64x50.png.webp 64w, https://www.liveagent.sk/wp/urlslab-download/da578d36479eb43610d5f74b53b4c492/ticketing-customer-view-32x25.png.webp 32w, https://www.liveagent.sk/wp/urlslab-download/206b6feb40afece8e5acc20e25b52351/ticketing-customer-view-427x335.png.webp 427w, https://www.liveagent.sk/wp/urlslab-download/af2abb2b51341c518dec874189c4318d/ticketing-customer-view-510x400.png.webp 510w, https://www.liveagent.sk/wp/urlslab-download/4252e06bbe4f2ddb09dbb11610ec5282/ticketing-customer-view-185x145.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/373f86e0bb066390367681e131d9a672/ticketing-customer-view-110x86.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/9576ac67791346746884c8787a88dbdf/ticketing-customer-view-485x380.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1086px) 100vw, 1086px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ed4b680d8bda7690f10d4fb2ffada64d/ticketing-customer-view.png 1086w, https://www.liveagent.sk/wp/urlslab-download/1c618099206d0f18e5ba4d6a2ce3e696/ticketing-customer-view-300x235.png 300w, https://www.liveagent.sk/wp/urlslab-download/edbbed4dce8210957695e71beb26c07c/ticketing-customer-view-1024x803.png 1024w, https://www.liveagent.sk/wp/urlslab-download/565e17d1101a58db02fddd17cdf95e03/ticketing-customer-view-768x603.png 768w, https://www.liveagent.sk/wp/urlslab-download/2848e4c1ae09af44af9290383f06fbb2/ticketing-customer-view-64x50.png 64w, https://www.liveagent.sk/wp/urlslab-download/20644d75d4fdabf25e3f4f013bb10c0f/ticketing-customer-view-32x25.png 32w, https://www.liveagent.sk/wp/urlslab-download/9e2ddfbcc3c90a97ce6024b535fd2e24/ticketing-customer-view-427x335.png 427w, https://www.liveagent.sk/wp/urlslab-download/951586aa4bb872fc5cb4edcc2ae15abd/ticketing-customer-view-510x400.png 510w, https://www.liveagent.sk/wp/urlslab-download/6e7e20b6f61a70a737a3106369e09f99/ticketing-customer-view-185x145.png 185w, https://www.liveagent.sk/wp/urlslab-download/451bf2948c9310a089384528facbee2c/ticketing-customer-view-110x86.png 110w, https://www.liveagent.sk/wp/urlslab-download/61166b3ed575b4284f62cdb7e46b44c1/ticketing-customer-view-485x380.png 485w" urlslab-lazy="yes" sizes="(max-width: 1086px) 100vw, 1086px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f4141075293db97c039872b7c611efb6/ticketing-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1086" height="852" class="attachment-full size-full wp-image-886064" alt="LiveAgent's ticketing system - customer view" data-src="https://www.liveagent.sk/wp/urlslab-download/ed4b680d8bda7690f10d4fb2ffada64d/ticketing-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-37353419 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="37353419" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4e0783 wrapper" data-id="b4e0783" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-46a52f3c elementor-widget elementor-widget-heading" data-id="46a52f3c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent-prekrauje-rmec-it-tiketing-softvru">LiveAgent prekračuje rámec IT tiketing softvéru</h2> </div> </div> <div class="elementor-element elementor-element-7f77db36 elementor-widget elementor-widget-text-editor" data-id="7f77db36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent je IT tiketing, ktorý kombinuje viaceré kanály, ako sú e-maily, chaty, hovory a sociálne médiá, aby poskytol holistickú zákaznícku službu vašim klientom. Ale nekončí to tu. LiveAgent ponúka zákaznícky portál s podporou viacerých znalostných báz, fór a spätnou väzbou a návrhmi od zákazníkov. Objavte, čo najvyspelejší systém tiketovej pomoci má pre vašu organizáciu.</p> </div> </div> <div class="elementor-element elementor-element-46fda188 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="46fda188" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-1191" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1191" aria-expanded="false">Tikety</div> <div id="elementor-tab-title-1192" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1192" aria-expanded="false">Oddelenia</div> <div id="elementor-tab-title-1193" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1193" aria-expanded="false">Zodpovednosť</div> <div id="elementor-tab-title-1194" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1194" aria-expanded="false">Automatizácia</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1191" aria-expanded="false">Tikety</div> <div id="elementor-tab-content-1191" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-1191" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/db7f420c26405ee437a7e29279e2595f/ticketing_tickets_tab-scaled.jpg.webp 2560w, 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wp-image-634316 size-full" title="" alt="" width="2560" height="1594" data-src="https://www.liveagent.sk/wp/urlslab-download/47c4ea749fde176e75f5c8645a2f54fb/ticketing_tickets_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1192" aria-expanded="false">Oddelenia</div> <div id="elementor-tab-content-1192" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-1192" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a2a8c8b7d5019c6ca64157e41434b467/ticketing_departments_tab-scaled.jpg.webp 2560w, https://www.liveagent.sk/wp/urlslab-download/136ba36dcbb282921361a3d534476da5/ticketing_departments_tab-300x187.jpg.webp 300w, 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decoding="async" class="alignnone wp-image-634258 size-full" title="" alt="" width="2560" height="1594" data-src="https://www.liveagent.sk/wp/urlslab-download/c0f732872ee0a44a022f9229960ec45e/ticketing_departments_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1193" aria-expanded="false">Zodpovednosť</div> <div id="elementor-tab-content-1193" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-1193" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/74ba19ed6cfeb6c6d07175c43fac119a/ticketing_responsibility_tab-scaled.jpg.webp 2560w, 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https://www.liveagent.sk/wp/urlslab-download/3beaf10c295d2b25b07473b0666b898c/ticketing_responsibility_tab-80x50.jpg 80w, https://www.liveagent.sk/wp/urlslab-download/1d1a214d8d09fcf144014ddf489fdbb6/ticketing_responsibility_tab-40x25.jpg 40w, https://www.liveagent.sk/wp/urlslab-download/71b056f7ec2f8922176fb4c7392adc6b/ticketing_responsibility_tab-538x335.jpg 538w, https://www.liveagent.sk/wp/urlslab-download/6c120c860cf63d6fbf2a7f9440408c5f/ticketing_responsibility_tab-643x400.jpg 643w, https://www.liveagent.sk/wp/urlslab-download/3070b84e2a7754eb530ac274383157fe/ticketing_responsibility_tab-185x115.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/63cce26e294878784ab92908df3e846c/ticketing_responsibility_tab-110x68.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/8eb064fecfeb5b0c4818c5a6c8829207/ticketing_responsibility_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/74ba19ed6cfeb6c6d07175c43fac119a/ticketing_responsibility_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634287 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.sk/wp/urlslab-download/26ba53a7d0e52c6e81e717e67e69fff4/ticketing_responsibility_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1194" aria-expanded="false">Automatizácia</div> <div id="elementor-tab-content-1194" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-1194" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/af6482454fff5d1f2354de4b434bd649/ticketing_automation_tab-scaled.jpg.webp 2560w, https://www.liveagent.sk/wp/urlslab-download/db0685f6e91d9c20ee66c9c0dc438944/ticketing_automation_tab-300x187.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/fc83b055dfbcd3300180b6d6fbde777a/ticketing_automation_tab-1024x637.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/648543a5c9aa5814d05f9c90c51bf550/ticketing_automation_tab-768x478.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/43d8ca8653a46891608878e9e0cb44be/ticketing_automation_tab-80x50.jpg.webp 80w, https://www.liveagent.sk/wp/urlslab-download/f9eb677247d947fa277ff46eb6db8f9d/ticketing_automation_tab-40x25.jpg.webp 40w, https://www.liveagent.sk/wp/urlslab-download/b39428de4ba917a8eaf461b1178aa542/ticketing_automation_tab-538x335.jpg.webp 538w, 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https://www.liveagent.sk/wp/urlslab-download/e42f48234a8e2962e77b0d6d0ee79f38/ticketing_automation_tab-768x478.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/68b14de0ea21f090dd8932c5cbaa5421/ticketing_automation_tab-80x50.jpg 80w, https://www.liveagent.sk/wp/urlslab-download/45d54bf5641dd1b943e665ad52aad34d/ticketing_automation_tab-40x25.jpg 40w, https://www.liveagent.sk/wp/urlslab-download/f0913cb962f40dcc52d2205ab22c3f2f/ticketing_automation_tab-538x335.jpg 538w, https://www.liveagent.sk/wp/urlslab-download/0a95129a4def422f917bcae3fa15999f/ticketing_automation_tab-643x400.jpg 643w, https://www.liveagent.sk/wp/urlslab-download/2f01304ff808d8427c4692dd226be82c/ticketing_automation_tab-185x115.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/36e1542824082b80ac4b1077a2f9a0af/ticketing_automation_tab-110x68.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/aeab1c126378d5547bcab4d2bf1aa1d2/ticketing_automation_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/af6482454fff5d1f2354de4b434bd649/ticketing_automation_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634229 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.sk/wp/urlslab-download/6a5db6aadf77fe3323b38d627eed7bc9/ticketing_automation_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2c861b elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="f2c861b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b965418 wrapper" data-id="7b965418" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7f51dad elementor-widget elementor-widget-heading" data-id="7f51dad" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-kovou-funkciou-innej-softvrovej-helpdesk-aplikcie-je-sprva-ticketov">Kľúčovou funkciou účinnej softvérovej helpdesk aplikácie je správa ticketov</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-23579ed1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="23579ed1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3a986114" data-id="3a986114" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db0ffe1 tag elementor-widget elementor-widget-text-editor" data-id="db0ffe1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Riešenie “všetko v jednom”</p> </div> </div> <div class="elementor-element elementor-element-35a16e89 elementor-widget elementor-widget-heading" data-id="35a16e89" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-univerzlna-schrnka">Univerzálna schránka</h2> </div> </div> <div class="elementor-element elementor-element-4da7b52e elementor-widget elementor-widget-text-editor" data-id="4da7b52e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Nemusíte monitorovať každý komunikačný kanál samostatne. Univerzálna zdieľaná schránka zhromažďuje všetky vaše správy na jednom mieste a mení ich na tikety. Získajte svoju e-mailovú schránku a odpovedajte na prichádzajúce e-maily, telefonáty, správy zo sociálnych médií, správy z <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">live chatu</a> a tikety z databázy znalostí na jednom centrálnom mieste.</li> </ul> </div> </div> <div class="elementor-element elementor-element-2a35da91 checklist elementor-widget elementor-widget-text-editor" data-id="2a35da91" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Všetky zákaznícke komunikácie na jednom mieste</li> <li>Pohodlný jednotný používateľský panel s jednoduchou organizáciou</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16111986" data-id="16111986" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2bfa5bb elementor-widget elementor-widget-image" data-id="2bfa5bb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d6c9e08284d528afeb9c39721609108/ticketing_Helpdesk-1024x779.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/c0e8d035743c73c041d2995b9ab5357a/ticketing_Helpdesk-300x228.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/7f60e1ee2cc2065727dc7eda68b41f1d/ticketing_Helpdesk-768x585.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/c094f102417c72785660e12eea15d513/ticketing_Helpdesk-66x50.jpg.webp 66w, https://www.liveagent.sk/wp/urlslab-download/bcb1982d4242b6deeef4e6e534e779b0/ticketing_Helpdesk-33x25.jpg.webp 33w, https://www.liveagent.sk/wp/urlslab-download/7ed25e0cbb6177f13241ebe48ee4aa9b/ticketing_Helpdesk-440x335.jpg.webp 440w, https://www.liveagent.sk/wp/urlslab-download/2cb9de495438f456552bbf5566b15e95/ticketing_Helpdesk-526x400.jpg.webp 526w, 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data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d6c9e08284d528afeb9c39721609108/ticketing_Helpdesk-1024x779.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="779" class="attachment-large size-large wp-image-634347" alt="LiveAgent help desk ticketing" data-src="https://www.liveagent.sk/wp/urlslab-download/aadf574e8ef7ff14fd0369cb99890f40/ticketing_Helpdesk-1024x779.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7ac553fc elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="7ac553fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfdfdbc wrapper" data-id="cfdfdbc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-14aeacf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="14aeacf6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-239a6c88" data-id="239a6c88" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1cd7801e elementor-widget elementor-widget-image" data-id="1cd7801e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/73693746c8b43a831cce3ca3cb71db04/ticketing_organized_customer_interactions-1024x905.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/7a0d6ad8e85113b9dc267e7566ecac72/ticketing_organized_customer_interactions-300x265.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/80720184d93481f721975708cd2018ee/ticketing_organized_customer_interactions-768x679.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/03d3d055bec9231fa0a306b7e05cdb8d/ticketing_organized_customer_interactions-57x50.jpg.webp 57w, https://www.liveagent.sk/wp/urlslab-download/8fbdf6e57312bf133528cfa787915c2e/ticketing_organized_customer_interactions-28x25.jpg.webp 28w, https://www.liveagent.sk/wp/urlslab-download/69c5f9e6ebbe55f26f25a40affa6934e/ticketing_organized_customer_interactions-379x335.jpg.webp 379w, https://www.liveagent.sk/wp/urlslab-download/5d18d3ce9f016a8704b6d806ecad93e8/ticketing_organized_customer_interactions-452x400.jpg.webp 452w, https://www.liveagent.sk/wp/urlslab-download/64215a4dfefc4c99b31b7555a33cca30/ticketing_organized_customer_interactions-185x164.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/a867da18358c30e40beecce3d5edfcfe/ticketing_organized_customer_interactions-110x97.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/429abaedb31f1202f960c2530999de31/ticketing_organized_customer_interactions-485x429.jpg.webp 485w, https://www.liveagent.sk/wp/urlslab-download/12c0e0cf1ca502a531653d6451b40c32/ticketing_organized_customer_interactions.jpg.webp 1106w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/dff5867657be15b6805f90a99c75a1cc/ticketing_organized_customer_interactions-1024x905.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/ea68fcba0223f84e7f2a810147fc7306/ticketing_organized_customer_interactions-300x265.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/e2c87f05a7a7225000179f854fbe58fa/ticketing_organized_customer_interactions-768x679.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/448133f24eeac4fb71b0632dd1023ffc/ticketing_organized_customer_interactions-57x50.jpg 57w, https://www.liveagent.sk/wp/urlslab-download/4daf17bf0922065383ccbbce0e865fae/ticketing_organized_customer_interactions-28x25.jpg 28w, https://www.liveagent.sk/wp/urlslab-download/99ffeb245c36d4ad10a8688f66b9bdcd/ticketing_organized_customer_interactions-379x335.jpg 379w, https://www.liveagent.sk/wp/urlslab-download/8435218be3b94ae851413367141feab4/ticketing_organized_customer_interactions-452x400.jpg 452w, https://www.liveagent.sk/wp/urlslab-download/3475d1675d2d95f7e119460c0f399a40/ticketing_organized_customer_interactions-185x164.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/c3dfffa4adad56554cbdfc623662ca92/ticketing_organized_customer_interactions-110x97.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/e14331c23a56b7bd0e62e4aed2d8d6d0/ticketing_organized_customer_interactions-485x429.jpg 485w, https://www.liveagent.sk/wp/urlslab-download/9f5c3445bd8b67770a1267999ac0b336/ticketing_organized_customer_interactions.jpg 1106w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/73693746c8b43a831cce3ca3cb71db04/ticketing_organized_customer_interactions-1024x905.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="905" class="attachment-large size-large wp-image-634376" alt="LiveAgent's omnichannel ticketing" data-src="https://www.liveagent.sk/wp/urlslab-download/dff5867657be15b6805f90a99c75a1cc/ticketing_organized_customer_interactions-1024x905.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2dc320c2" data-id="2dc320c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e550ac tag elementor-widget elementor-widget-text-editor" data-id="52e550ac" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hybridné tikety</p> </div> </div> <div class="elementor-element elementor-element-5a900342 elementor-widget elementor-widget-heading" data-id="5a900342" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-organizovan-interakcie-s-zkaznkmi">Organizované interakcie s zákazníkmi</h2> </div> </div> <div class="elementor-element elementor-element-4dbb2ac1 elementor-widget elementor-widget-text-editor" data-id="4dbb2ac1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Prichádzajúci tiket môže prísť z akéhokoľvek kanála vždy, keď zákazník kontaktuje podporu. Podporný tiketing systém od LiveAgenta organizuje všetku komunikáciu, takže rozsiahle vyhľadávania nemusia byť súčasťou vašich každodenných úloh. Udržujte všetky požiadavky zákazníka v jednom helpdesk vlákne, bez ohľadu na to, či pochádza z e-mailu, live chatu alebo sociálnych médií.</p> </div> </div> <div class="elementor-element elementor-element-4fccdcf5 checklist wide elementor-widget elementor-widget-text-editor" data-id="4fccdcf5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Zachovajte všetku komunikáciu organizovanú nezávisle na kanáloch</li> <li>Znížte čas, ktorý agenti potrebujú na odpoveď a poskytnite rýchlejšie odpovede</li> <li>Zlepšite svoj pracovný tok a ľahko nájdite tikety od zákazníkov</li> </ul> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-69cfbe18 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="69cfbe18" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d91944 wrapper" data-id="8d91944" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48a0819c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48a0819c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-666448bc" data-id="666448bc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73458ca0 tag elementor-widget elementor-widget-text-editor" data-id="73458ca0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Komunikácia tímu</p> </div> </div> <div class="elementor-element elementor-element-62fa69c2 elementor-widget elementor-widget-heading" data-id="62fa69c2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-intern-tikety-a-poznmky">Interné tikety a poznámky</h2> </div> </div> <div class="elementor-element elementor-element-44866b99 elementor-widget elementor-widget-text-editor" data-id="44866b99" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Vytvorte tikety, ktoré sú viditeľné iba pre vašich zákazníckych zástupcov. Použite ich ako <a href="https://www.liveagent.sk/funkcie/poznamky/" title="Funkcia poznámok v softvéri LiveAgent prináša mnoho výhod. Zanechajte v tiketoch odkazy pre vašich kolegov. Môžu ich vidieť len oni, a nie vaši zákazníci. Zdieľajte váš progress a novinky." hreflang="sk-SK" onover-preload="1">poznámky</a> na zaznamenávanie dôležitých informácií, pripomienok na zapamätanie, alebo na vytvorenie konkrétnych úloh v rámci konverzácie v tikete. Zdieľajte s kolegami všetko dôležité priamo cez tikety. Pre maximálnu prehľadnosť môže každá súkromná poznámka byť prístupná celému tímu.</li> </ul> </div> </div> <div class="elementor-element elementor-element-16247236 checklist elementor-widget elementor-widget-text-editor" data-id="16247236" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Vytvorte internú poznámku a úlohu pre agentov</li> <li>Zaznamenajte relevantné informácie o zákazníkovi</li> <li>Vytvorte si pripomienky priamo v tiketoch</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-24558fbc" data-id="24558fbc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-37647e9 elementor-widget elementor-widget-image" data-id="37647e9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d43779357dbfc03bcca759c1dd393871/ticketing_internal_tickets_and_notes-1024x810.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/2903c71f0910f8c3c45621918d13bb09/ticketing_internal_tickets_and_notes-300x237.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/88930cd254e7927bb5df3c57d90208d2/ticketing_internal_tickets_and_notes-768x608.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/6e1aec1902fa7eee81c996153b178200/ticketing_internal_tickets_and_notes-63x50.jpg.webp 63w, https://www.liveagent.sk/wp/urlslab-download/bc0038869bfd5d71f4d4d0bc201f4151/ticketing_internal_tickets_and_notes-32x25.jpg.webp 32w, https://www.liveagent.sk/wp/urlslab-download/08f59bbfcbf6b2c65e86455e981ec0a3/ticketing_internal_tickets_and_notes-423x335.jpg.webp 423w, https://www.liveagent.sk/wp/urlslab-download/e021b0ef7299e25e468fe61bc1901418/ticketing_internal_tickets_and_notes-506x400.jpg.webp 506w, https://www.liveagent.sk/wp/urlslab-download/4edaad9ff4d5dd0be576d55538c95e8d/ticketing_internal_tickets_and_notes-185x146.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/e530a44c34d8a17854086e7efec2f04b/ticketing_internal_tickets_and_notes-110x87.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/baf98501669b113cd0f9b9d5a49ccfe3/ticketing_internal_tickets_and_notes-485x384.jpg.webp 485w, https://www.liveagent.sk/wp/urlslab-download/614278c12017f9674d31ab5fdd818986/ticketing_internal_tickets_and_notes.jpg.webp 1250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7e3c8308bcf7adeaba7c46b00815c59a/ticketing_internal_tickets_and_notes-1024x810.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/ef47af82b8cadf504415a508942e0092/ticketing_internal_tickets_and_notes-300x237.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/0e7ea947d852e2868a2211eb13fcf9bc/ticketing_internal_tickets_and_notes-768x608.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/b76b977a3fc64579db8a001b45200d15/ticketing_internal_tickets_and_notes-63x50.jpg 63w, https://www.liveagent.sk/wp/urlslab-download/4e9fcded763b20177d54262b6aacb6d9/ticketing_internal_tickets_and_notes-32x25.jpg 32w, https://www.liveagent.sk/wp/urlslab-download/0ac446e5ed0cb8ae0401a87f4c6c36a3/ticketing_internal_tickets_and_notes-423x335.jpg 423w, https://www.liveagent.sk/wp/urlslab-download/1deec710029adde49283cec304c33907/ticketing_internal_tickets_and_notes-506x400.jpg 506w, https://www.liveagent.sk/wp/urlslab-download/4d54cabe5793ba584c95d2d12d355a82/ticketing_internal_tickets_and_notes-185x146.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/68221c5b3e1e584d86b7eb66b5139b16/ticketing_internal_tickets_and_notes-110x87.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/ae087e44a40cfa684095b887a3b40c7d/ticketing_internal_tickets_and_notes-485x384.jpg 485w, https://www.liveagent.sk/wp/urlslab-download/b6e96b7662e953445e029152f23190ee/ticketing_internal_tickets_and_notes.jpg 1250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d43779357dbfc03bcca759c1dd393871/ticketing_internal_tickets_and_notes-1024x810.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="810" class="attachment-large size-large wp-image-634434" alt="LiveAgent internal tickets and notes" data-src="https://www.liveagent.sk/wp/urlslab-download/7e3c8308bcf7adeaba7c46b00815c59a/ticketing_internal_tickets_and_notes-1024x810.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bd4176e elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="bd4176e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6674551a wrapper" data-id="6674551a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70497aad elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="70497aad" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a7e24d0" data-id="7a7e24d0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5e5cca7e elementor-widget elementor-widget-image" data-id="5e5cca7e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/54513247812d24635531965c49397f42/ticketing_canned_messages-1024x713.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/98a706237f6f996ba6ba3031b9df18ca/ticketing_canned_messages-300x209.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/0d89780591996d93b9c341cee25c342e/ticketing_canned_messages-768x535.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/fdef1e2196906f089a46b16dd5f8be66/ticketing_canned_messages-72x50.jpg.webp 72w, https://www.liveagent.sk/wp/urlslab-download/961ee3143bc7243761318715ecf185f2/ticketing_canned_messages-36x25.jpg.webp 36w, https://www.liveagent.sk/wp/urlslab-download/7dd7832562829a597325b179681c9948/ticketing_canned_messages-481x335.jpg.webp 481w, https://www.liveagent.sk/wp/urlslab-download/b0c5a63ebc6dbbcdcc786901fd7fda49/ticketing_canned_messages-574x400.jpg.webp 574w, https://www.liveagent.sk/wp/urlslab-download/22d559745f1833f423a3abe9db7e9d0a/ticketing_canned_messages-185x129.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/359546af28e43fb0813ebc749929bbc8/ticketing_canned_messages-110x77.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/376e8f5c34e6dd9f68c0f17c376885ba/ticketing_canned_messages-485x338.jpg.webp 485w, https://www.liveagent.sk/wp/urlslab-download/41d95188122facf8e5be0a7658269937/ticketing_canned_messages.jpg.webp 1299w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e2861272c0a8734ec4a0faf58b8ec0cd/ticketing_canned_messages-1024x713.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/e9c02881ad3574eca0dfb149f7fd08a6/ticketing_canned_messages-300x209.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/9af077976e0b03b5dc27116725e9153d/ticketing_canned_messages-768x535.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/12eef3d1f4e7268a8f5f9dcab9340f1c/ticketing_canned_messages-72x50.jpg 72w, https://www.liveagent.sk/wp/urlslab-download/2956445f859749bfac5f7f44b9ae5ba7/ticketing_canned_messages-36x25.jpg 36w, https://www.liveagent.sk/wp/urlslab-download/c61c5694748ea210819b3976183563af/ticketing_canned_messages-481x335.jpg 481w, https://www.liveagent.sk/wp/urlslab-download/4b5cf614de53c10175bf65c96e57565e/ticketing_canned_messages-574x400.jpg 574w, https://www.liveagent.sk/wp/urlslab-download/e15fcd47145a103c6a258759cca33251/ticketing_canned_messages-185x129.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/7723b1537eeb09fc9d6d6afd66c8eb08/ticketing_canned_messages-110x77.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/a2cd5dd502ce6b1c04ef5deed795b2aa/ticketing_canned_messages-485x338.jpg 485w, https://www.liveagent.sk/wp/urlslab-download/becc23c91d7243f2ff369ccd88116200/ticketing_canned_messages.jpg 1299w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/54513247812d24635531965c49397f42/ticketing_canned_messages-1024x713.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="713" class="attachment-large size-large wp-image-634463" alt="LiveAgent canned messages" data-src="https://www.liveagent.sk/wp/urlslab-download/e2861272c0a8734ec4a0faf58b8ec0cd/ticketing_canned_messages-1024x713.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6bc3e677" data-id="6bc3e677" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48ded3ec tag elementor-widget elementor-widget-text-editor" data-id="48ded3ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Efektívny pracovný postup</p> </div> </div> <div class="elementor-element elementor-element-7d87f9c9 elementor-widget elementor-widget-heading" data-id="7d87f9c9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-pomocn-sprvy">Pomocné správy</h2> </div> </div> <div class="elementor-element elementor-element-5a8c2772 elementor-widget elementor-widget-text-editor" data-id="5a8c2772" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Použite <a href="https://www.liveagent.sk/funkcie/canned-messages-macros/" title="Prečítajte si o tom, čo môžete vykonať pri vytváraní pomocných správ a ako sa tieto správy odlišujú od preddefinovaných odpovedí. Prečítajte si viac o Pomocných správach LiveAgent." hreflang="sk-SK" onover-preload="1">pomocné správy</a> na často kladené otázky v zákazníckej podpore a skráťte časy odpovedania agentov. Tím helpdesku môže výrazne rýchlejšie riešiť bežné problémy a zamerať sa na náročnejšie dotazy zákazníkov. Zamerajte sa na to, čo si vyžaduje vašu pozornosť.</p> </div> </div> <div class="elementor-element elementor-element-5d909b44 checklist wide elementor-widget elementor-widget-text-editor" data-id="5d909b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Predpripravené odpovede pre rôzne scénáre</li> <li>Rýchlejšie riešenie s často kladenými otázkami</li> <li>Zvýšená produktivita a zameranie agentov</li> </ul> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ee2cc70 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="ee2cc70" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38eeed5 wrapper" data-id="38eeed5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5ad1a898 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5ad1a898" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-523bcb02" data-id="523bcb02" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-456f3461 tag elementor-widget elementor-widget-text-editor" data-id="456f3461" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Manažment poznatkov</p> </div> </div> <div class="elementor-element elementor-element-4700504f elementor-widget elementor-widget-heading" data-id="4700504f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-systm-bzy-vedomost-ako-sas-systmu-tiketovania">Systém bázy vedomostí ako súčasť systému tiketovania</h2> </div> </div> <div class="elementor-element elementor-element-96292db elementor-widget elementor-widget-text-editor" data-id="96292db" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Vytvorte znalostné bázy pre zákazníkov, ktorí uprednostňujú samoobslužné možnosti namiesto kontaktovania zákazníckej služby. LiveAgent ponúka prispôsobiteľný zákaznícky portál s integrovanou znalostnou databázou, ktorá podporuje vlastné značenie. Pridajte často kladené otázky a fóra pre konverzácie. Nechajte zákazníkov pomôcť si svojpomocne, keď agenti nie sú k dispozícii.</li> </ul> </div> </div> <div class="elementor-element elementor-element-5013a74e checklist elementor-widget elementor-widget-text-editor" data-id="5013a74e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Uvoľnite čas vašich agentov, aby sa mohli sústrediť na náročné kritické otázky</li> <li>Kompletné možnosti samoobslužného portálu</li> <li>Portál pre zákazníkov, znalostná báza, fóra a často kladené otázky</li> </ul> </div> </div> <div class="elementor-element elementor-element-54eafe1b learn-more elementor-widget elementor-widget-text-editor" data-id="54eafe1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/softver-bazy-znalosti/" class=" icn-after-arrow-right" urlslab_href_old="https://www.liveagent.sk/knowledge-base-software/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Viac informácií o báze znalostí v tiketing softvéri<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4f198f3e" data-id="4f198f3e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-56680727 elementor-widget elementor-widget-image" data-id="56680727" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1d7e52d075c118744258cc403388f2be/ticketing_Knowledge_Base_software-1024x762.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/aebadf015404c62b1b93b4ada740dea4/ticketing_Knowledge_Base_software-300x223.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/9ff23575a99a70e32587ef24409cba7d/ticketing_Knowledge_Base_software-768x572.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/f3ba110a5ffd0f599f125394338a830f/ticketing_Knowledge_Base_software-67x50.jpg.webp 67w, https://www.liveagent.sk/wp/urlslab-download/ecb319b0f4de77f390f8bccb848bf50f/ticketing_Knowledge_Base_software-34x25.jpg.webp 34w, https://www.liveagent.sk/wp/urlslab-download/e9ee09f0383191248c6327540aaf0cdd/ticketing_Knowledge_Base_software-450x335.jpg.webp 450w, https://www.liveagent.sk/wp/urlslab-download/45866328d62aa5cd43093b94279389d4/ticketing_Knowledge_Base_software-537x400.jpg.webp 537w, https://www.liveagent.sk/wp/urlslab-download/5ceacc6229f986e99f2d03a45a2b4d82/ticketing_Knowledge_Base_software-185x138.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/df3b934658b3cc1e80774955c29e70c1/ticketing_Knowledge_Base_software-110x82.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/6f0cc949fa20d8a3ee44bed818afd326/ticketing_Knowledge_Base_software-485x361.jpg.webp 485w, https://www.liveagent.sk/wp/urlslab-download/b0e65117855f82e1393fe25c00af380e/ticketing_Knowledge_Base_software.jpg.webp 1236w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ef10d02267376f69e9efb1da08c84df2/ticketing_Knowledge_Base_software-1024x762.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/3c3062628dbf497e26d00518399b3d71/ticketing_Knowledge_Base_software-300x223.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/d89f53c11082329e58fd797844eabea8/ticketing_Knowledge_Base_software-768x572.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/d1df22348e44400fe16e7388800ee184/ticketing_Knowledge_Base_software-67x50.jpg 67w, https://www.liveagent.sk/wp/urlslab-download/49d4ea016edcd6d41b059e3d4662c9cb/ticketing_Knowledge_Base_software-34x25.jpg 34w, https://www.liveagent.sk/wp/urlslab-download/e06564c08e4356322c7a70d704c431cc/ticketing_Knowledge_Base_software-450x335.jpg 450w, https://www.liveagent.sk/wp/urlslab-download/bd577cb3414371316c061c0cfe3fe535/ticketing_Knowledge_Base_software-537x400.jpg 537w, https://www.liveagent.sk/wp/urlslab-download/6b857f9bac2b99a2d102fa3ff4c4290f/ticketing_Knowledge_Base_software-185x138.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/05049a7ff1f595628563d9ef2dd28ca8/ticketing_Knowledge_Base_software-110x82.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/86690f9ad0bf6c09396cea94b7c8eb37/ticketing_Knowledge_Base_software-485x361.jpg 485w, https://www.liveagent.sk/wp/urlslab-download/691117c86b6b8d79edc45361249ccfc8/ticketing_Knowledge_Base_software.jpg 1236w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1d7e52d075c118744258cc403388f2be/ticketing_Knowledge_Base_software-1024x762.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="762" class="attachment-large size-large wp-image-634492" alt="LiveAgent - knowledge base software" data-src="https://www.liveagent.sk/wp/urlslab-download/ef10d02267376f69e9efb1da08c84df2/ticketing_Knowledge_Base_software-1024x762.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2279fb6f elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2279fb6f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1587748 wrapper" data-id="1587748" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1153d96e elementor-widget elementor-widget-heading" data-id="1153d96e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-ako-me-online-tiketing-softvr-pomc-vmu-podnikaniu">Ako môže online tiketing softvér pomôcť vášmu podnikaniu?</h2> </div> </div> <div class="elementor-element elementor-element-38de704a elementor-widget elementor-widget-text-editor" data-id="38de704a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pozrite si ako tiketing môže pomôcť pri správe žiadostí zákazníkov, zvyšovaní zákazníckej záväznosti alebo zlepšovaní zákazníckej spokojnosti</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-432dfb1c IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="432dfb1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-475d3402" data-id="475d3402" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-275b44ff elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="275b44ff" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#zlep%C5%A1iteSpokojnos%C5%A5" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" clip-rule="evenodd" fill-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2" viewbox="0 0 26 24"><g transform="matrix(.935322 0 0 .969781 1.34664 1.49103)"><path d="m-1.44-1.537h27.582v23.864h-27.582z" fill="none"></path><g transform="matrix(1.06915 0 0 1.03116 -.08543 -.2188)"><path d="m21.267 2.118.848-.848zm.021 9.622.849.848zm-.069.068-.837-.86-.012.012zm-19.222-9.811.849.849zm-.001 9.642.849-.848zm0 .001.849-.848zm.051.051-.849.848zm0 .008.848-.849zm11.055 8.226-.849-.848zm-2.829 0-.848.849zm1.473-17.927.831.866zm10.369-.728c-3.088-3.089-8.068-3.144-11.2-.137l1.662 1.731c2.185-2.097 5.671-2.067 7.841.103zm.022 11.318c3.123-3.123 3.106-8.19-.022-11.318l-1.697 1.697c2.198 2.198 2.201 5.746.022 7.924zm-.082.081c.028-.027.055-.054.082-.081l-1.697-1.697c-.019.019-.038.038-.058.057zm-1.685-1.709-8.117 8.117 1.697 1.697 8.117-8.117zm-9.248 8.117-8.227-8.227-1.697 1.697 8.227 8.227zm-9.974-6.588.05.05 1.697-1.697-.05-.05zm.001-11.34c-3.131 3.131-3.132 8.207-.001 11.339l1.697-1.697c-2.193-2.194-2.193-5.751.001-7.945zm11.34 0c-3.132-3.132-8.209-3.132-11.34 0l1.697 1.697c2.194-2.194 5.752-2.194 7.946 0zm-9.644 11.339c.476-.476.461-1.235 0-1.697l-1.697 1.697c-.461-.461-.476-1.221 0-1.696zm0-1.696c.468.468.468 1.228 0 1.696l-1.697-1.696c-.469.468-.469 1.228 0 1.697zm.05 1.751c.47-.47.47-1.231 0-1.701l-1.697 1.697c-.467-.467-.467-1.225 0-1.693zm0-1.693c.468.468.468 1.226 0 1.693l-1.697-1.697c-.47.47-.47 1.232 0 1.701zm9.358 8.227c-.312.312-.819.312-1.131 0l-1.697 1.697c1.249 1.25 3.276 1.25 4.525 0zm-1.461-16.231c.496.496 1.289.494 1.785.018l-1.662-1.731c.437-.42 1.136-.422 1.574.016z" fill-rule="nonzero"></path><path d="m4.669 17.429h13.24l-.017-.616c-.095-3.542-3.03-6.394-6.603-6.394s-6.507 2.852-6.603 6.394zm11.971-1.2h-10.702c.374-2.604 2.639-4.61 5.351-4.61s4.977 2.006 5.351 4.61z"></path><path d="m11.423 3.409c-2.083 0-3.774 1.692-3.774 3.775s1.691 3.775 3.774 3.775 3.775-1.692 3.775-3.775-1.692-3.775-3.775-3.775zm0 1.2c1.421 0 2.575 1.154 2.575 2.575s-1.154 2.575-2.575 2.575-2.574-1.154-2.574-2.575 1.153-2.575 2.574-2.575z"></path><path d="m9.71 18.585 1.258 2.145c.238.408.827.411 1.069.002l1.258-2.147c.076-.129.103-.281.074-.43.002.008-1.256-7.069-1.256-7.069-.121-.681-1.1-.681-1.221 0 0 0-1.258 7.079-1.258 7.079-.024.147.003.294.076.42zm1.144-.422.649 1.107.649-1.107-.649-3.653z"></path></g></g></svg> </span> <span class="elementor-icon-list-text">Zlepšite spokojnosť</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#zv%C3%BD%C5%A1teZisky" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" clip-rule="evenodd" fill-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2" viewbox="0 0 27 24"><g transform="matrix(.887368 0 0 1.04923 .982991 1.90721)"><path d="m-1.108-1.818h29.676v22.5h-29.676z" fill="none"></path><path d="m12.871 2.037.849-.848-.006-.006zm0 0-.848.849.005.005zm-9.836 0 .849.849zm0 9.836.854-.843-.005-.005zm0 0-.854.843.006.006zm.001.001.849-.848zm19.57.21-.83-.867-.009.009-.01.009zm.111-.109.849.848zm-.022-9.814-.848.848zm-11.186 18.192.848-.849zm1.474-18.314.831.866zm-9.895 9.893.849-.848zm0-.006.849-.848zm8.935-9.04.001.001 1.697-1.697-.001-.001zm.005.005 1.686-1.708zm-8.144-.005c2.247-2.248 5.891-2.248 8.139 0l1.697-1.697c-3.185-3.185-8.349-3.185-11.533 0zm0 8.139c-2.248-2.248-2.248-5.892 0-8.139l-1.697-1.697c-3.185 3.185-3.185 8.348 0 11.533zm.005.005-1.708 1.686zm-.004-.004-.001-.001-1.697 1.697.001.001zm.052.052-.052-.052-1.697 1.697.052.052zm8.42 8.426-8.42-8.42-1.697 1.697 8.42 8.42zm9.4-8.269-8.269 8.269 1.697 1.697 8.269-8.269zm.112-.109c-.031.031-.062.061-.093.091l1.659 1.734c.044-.042.088-.085.131-.128zm-.022-8.117c2.251 2.251 2.254 5.885.022 8.117l1.697 1.697c3.176-3.176 3.159-8.33-.022-11.511zm-8.033-.104c2.238-2.149 5.81-2.119 8.033.104l1.697-1.697c-3.142-3.142-8.207-3.197-11.392-.139zm-3.154 18.296c1.25 1.25 3.276 1.25 4.525 0l-1.697-1.697c-.312.313-.819.313-1.131 0zm1.492-20.028c.429-.412 1.126-.425 1.569.017l-1.697 1.697c.503.503 1.299.489 1.79.018zm-9.912 9.908c-.47.469-.47 1.23 0 1.7l1.697-1.697c.468.468.468 1.226 0 1.694zm0 1.694c-.468-.468-.468-1.226 0-1.694l1.697 1.697c.469-.47.469-1.231 0-1.7z" fill-rule="nonzero" transform="matrix(1.12693 0 0 .95308 -.75243 -.551433)"></path><path d="m16.225 8.007c0-1.383-1.12-2.503-2.502-2.503s-2.503 1.12-2.503 2.503c0 1.382 1.121 2.502 2.503 2.502v-1.2c-.72 0-1.303-.583-1.303-1.302 0-.72.583-1.303 1.303-1.303.719 0 1.302.583 1.302 1.303z" transform="matrix(1.12693 0 0 .95308 -1.87936 -.551433)"></path><path d="m11.22 11.812c0 1.382 1.12 2.502 2.503 2.502 1.382 0 2.502-1.12 2.502-2.502s-1.12-2.503-2.502-2.503v1.2c.719 0 1.302.583 1.302 1.303 0 .719-.583 1.302-1.302 1.302-.72 0-1.303-.583-1.303-1.302z" transform="matrix(1.12693 0 0 .95308 -1.87936 -.551433)"></path><g transform="matrix(1.12693 0 0 .95308 -2.23469 -1.81772)"><path d="m14.534 15.293c0-.139-.112-.251-.251-.251s-.251.112-.251.251v1.006c0 .138.112.251.251.251s.251-.113.251-.251zm-1.999-2.136c0 .221-.179.401-.401.401-.221 0-.401-.18-.401-.401 0-.222.18-.401.401-.401.222 0 .401.179.401.401zm3.797-3.799c0 .221-.18.4-.401.4s-.401-.179-.401-.4c0-.222.18-.401.401-.401s.401.179.401.401zm-1.798-3.117c0-.139-.112-.252-.251-.252s-.251.113-.251.252v1.006c0 .138.112.251.251.251s.251-.113.251-.251z"></path><path d="m14.786 15.293c0-.278-.225-.503-.503-.503-.277 0-.503.225-.503.503v1.006c0 .277.226.503.503.503.278 0 .503-.226.503-.503zm-.503 1.006v-1.006zm-1.497-3.142c0-.361-.292-.653-.652-.653s-.652.292-.652.653c0 .36.292.652.652.652s.652-.292.652-.652zm-.503 0c0 .082-.066.149-.149.149-.082 0-.149-.067-.149-.149 0-.083.067-.15.149-.15.083 0 .149.067.149.15zm4.3-3.799c0-.361-.292-.653-.652-.653s-.652.292-.652.653c0 .36.292.652.652.652s.652-.292.652-.652zm-.503 0c0 .082-.066.149-.149.149s-.149-.067-.149-.149c0-.083.066-.15.149-.15s.149.067.149.15zm-1.294-3.117c0-.278-.225-.503-.503-.503-.277 0-.503.225-.503.503v1.006c0 .277.226.503.503.503.278 0 .503-.226.503-.503zm-.503 1.006v-1.006z"></path></g></g></svg> </span> <span class="elementor-icon-list-text">Zvýšte zisky</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#vernos%C5%A5Zna%C4%8Dke" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 29 19" fill-rule="evenodd" clip-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2"><path d="M18.209 12.648l2.767-2.676a.602.602 0 0 0-.345-1.027l-3.888-.47-1.801-3.35a.6.6 0 0 0-1.068.022l-1.662 3.415-3.814.604a.6.6 0 0 0-.312 1.034l2.834 2.607-.621 3.739a.599.599 0 1 0 .874.628l3.403-1.814 3.473 1.679a.599.599 0 0 0 .852-.649l-.692-3.742zm-1.065-.639a.597.597 0 0 0-.173.54l.534 2.894-2.681-1.296a.598.598 0 0 0-.543.01l-2.599 1.385.475-2.859a.6.6 0 0 0-.186-.539l-2.159-1.987 2.896-.458a.601.601 0 0 0 .446-.33l1.286-2.643 1.393 2.592a.6.6 0 0 0 .457.311l2.946.356-2.092 2.024z"></path><path d="M26.624 15.555l1.842-1.818a.601.601 0 0 0-.348-1.023l-2.583-.319-1.198-2.272a.6.6 0 1 0-1.072.021l-1.106 2.317-2.532.409a.6.6 0 0 0-.315 1.03l1.886 1.771-.413 2.541a.6.6 0 0 0 .878.623l2.26-1.228 2.305 1.137a.598.598 0 0 0 .856-.645l-.46-2.544zm-1.068-.632a.598.598 0 0 0-.169.534l.304 1.684-1.516-.748a.601.601 0 0 0-.552.011l-1.457.792.268-1.648a.602.602 0 0 0-.181-.534l-1.23-1.154 1.638-.264a.598.598 0 0 0 .446-.334l.726-1.522.786 1.492a.601.601 0 0 0 .458.316l1.664.205-1.185 1.17zm-17.655.632l1.842-1.818a.601.601 0 0 0-.348-1.023l-2.583-.319-1.198-2.272a.602.602 0 0 0-.543-.321.602.602 0 0 0-.529.342l-1.105 2.317-2.533.409a.602.602 0 0 0-.315 1.03l1.887 1.771-.414 2.541a.6.6 0 0 0 .879.623L5.2 17.607l2.306 1.137a.6.6 0 0 0 .856-.645l-.461-2.544zm-1.068-.632a.6.6 0 0 0-.169.534l.305 1.684-1.517-.748a.601.601 0 0 0-.552.011l-1.457.792.268-1.648a.6.6 0 0 0-.181-.534L2.3 13.86l1.639-.264a.596.596 0 0 0 .445-.334l.726-1.522.787 1.492a.598.598 0 0 0 .457.316l1.664.205-1.185 1.17z"></path><path d="M21.116 4.358l-1.175 1.921a.416.416 0 0 0 .138.572l.109.03-.11-.03c.197.12.453.058.573-.138l1.175-1.921a.416.416 0 0 0-.138-.572l-.108.385.108-.385a.416.416 0 0 0-.572.138zm-.82 2.138l-.108.385.108-.385zm1.175-1.921l-1.175 1.921 1.175-1.921zm0 0l.11.03-.11-.03zm0 0z"></path><path d="M13.898.416v2.497a.416.416 0 0 0 .832 0V.416a.416.416 0 1 0-.832 0zm.416 0v0zm0 0z"></path><path d="M7.32 4.947L8.4 6.713a.417.417 0 1 0 .71-.434L8.03 4.513a.416.416 0 1 0-.71.434zm.355-.217l1.08 1.766-1.08-1.766z"></path></svg> </span> <span class="elementor-icon-list-text">Budujte lojalitu k značke</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19952c21 IconTabs__content" data-id="19952c21" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-767219e8 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="767219e8" data-element_type="section" id="improveSatisfaction"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-75d7666a" data-id="75d7666a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4bf13956 tag elementor-widget elementor-widget-text-editor" data-id="4bf13956" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Uspokojte zákazníkov</p> </div> </div> <div class="elementor-element elementor-element-33f31cf5 elementor-widget elementor-widget-heading" data-id="33f31cf5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zlepite-spokojnos-zkaznka"><a href="https://www.liveagent.com/features/real-time-typing-view/">Zlepšite spokojnosť zákazníka</a></h2> </div> </div> <div class="elementor-element elementor-element-24d1c62c elementor-widget elementor-widget-text-editor" data-id="24d1c62c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Uspokojte svojich zákazníkov s tiekting systémom, ktorý vám pomôže poskytovať rýchlejšie a úplnejšie odpovede. Ponúknite pohodlie pre vašich zákazníkov a odpovedajte cez viaceré kanály zároveň, pričom udržiavate všetko zorganizované.</p> </div> </div> <div class="elementor-element elementor-element-4110b431 checklist elementor-widget elementor-widget-text-editor" data-id="4110b431" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Uspokojte zákazníkov rýchlymi a informatívnymi odpoveďami</li> <li>Poskytujte podporu cez viacero komunikačných kanálov</li> <li>Zvýšte udržanie zákazníkov pomocou zlepšených časov odozvy</li> </ul> </div> </div> <div class="elementor-element elementor-element-59e9758 learn-more elementor-widget elementor-widget-text-editor" data-id="59e9758" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Studie" hreflang="sk-SK" onover-preload="1">Pozrite si viac štatistík<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-21b1dbfd IconTabs__block--chart" data-id="21b1dbfd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4d8f1ba2 elementor-widget elementor-widget-image" data-id="4d8f1ba2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> </div> <div class="elementor-element elementor-element-42806c8a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="42806c8a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>80 %</p> </div> </div> <div class="elementor-element elementor-element-c8c0874 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="c8c0874" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>zákazníkov očakáva rýchlosť a pohodlnosť</strong></p> <p>Väčšina zákazníkov považuje rýchlosť, odbornú pomoc, pohodlie a ústretovosť za dôležité prvky služieb zákazníkom.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3010e3be wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3010e3be" data-element_type="section" id="increaseEarnings"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-64e94b7c" data-id="64e94b7c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3cdd68af tag elementor-widget elementor-widget-text-editor" data-id="3cdd68af" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zvýšte návratnosť investícií</p> </div> </div> <div class="elementor-element elementor-element-424484b8 elementor-widget elementor-widget-heading" data-id="424484b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zvte-vae-zisky"><a href="https://www.liveagent.com/features/real-time-typing-view/">Zvýšte vaše zisky</a></h2> </div> </div> <div class="elementor-element elementor-element-50ec3101 elementor-widget elementor-widget-text-editor" data-id="50ec3101" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zákazníci oceňujú dobrý zákaznícky servis v akejkoľvek firme. Zvýšte svoje zisky s rýchlejšou a spoľahlivou podporou a zároveň znížte náklady na oddelenie zákazníckej podpory pomocou jedného vyhradeného systému tiketovania.</p> </div> </div> <div class="elementor-element elementor-element-395586dc checklist elementor-widget elementor-widget-text-editor" data-id="395586dc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Znížte náklady na zákaznícku podporu s LiveAgentom</li> <li>Zvýšte zisky poskytnutím spoľahlivej podpory</li> </ul> </div> </div> <div class="elementor-element elementor-element-761d04a learn-more elementor-widget elementor-widget-text-editor" data-id="761d04a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Studie" hreflang="sk-SK" onover-preload="1">Pozrite si viac štatistík<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-62831867 IconTabs__block--chart" data-id="62831867" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-25a8623e elementor-widget elementor-widget-image" data-id="25a8623e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> </div> <div class="elementor-element elementor-element-5a7c72c2 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="5a7c72c2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>86 %</p> </div> </div> <div class="elementor-element elementor-element-55b0c6a9 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="55b0c6a9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>je ochotných zaplatiť za dobrú službu</strong></p> <p>Znížte svoje náklady a zároveň zvýšte zisky. Zákazníci sú vždy ochotní zaplatiť viac za skvelú skúsenosť s obsluhou zákazníkov.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48c444cd wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48c444cd" data-element_type="section" id="brandLoyalty"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4ce354d4" data-id="4ce354d4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-112f611 tag elementor-widget elementor-widget-text-editor" data-id="112f611" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Získajte vernosť</p> </div> </div> <div class="elementor-element elementor-element-6f7ad56a elementor-widget elementor-widget-heading" data-id="6f7ad56a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zskajte-zkazncku-lojalitu"><a href="https://www.liveagent.com/features/real-time-typing-view/">Získajte zákaznícku lojalitu</a></h2> </div> </div> <div class="elementor-element elementor-element-5bbe61cc elementor-widget elementor-widget-text-editor" data-id="5bbe61cc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vďační zákazníci vždy oceňujú dobrú službu a odbornú pomoc od zástupcov zákazníckej podpory. Zlepšite svoju zákaznícku službu počas obdobia vysokého objemu tiketov a budujte si silnú zákaznícku vernosť prostredníctvom skvelých interakcií.</p> </div> </div> <div class="elementor-element elementor-element-17f1c8e7 checklist elementor-widget elementor-widget-text-editor" data-id="17f1c8e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Vybudujte si zákaznícku lojalitu naprieč akýmkoľvek preferovaným kanálom</li> <li>Získajte verných zákazníkov, ktorí sa opätovne vrátia k nákupu</li> </ul> </div> </div> <div class="elementor-element elementor-element-db7c627 learn-more elementor-widget elementor-widget-text-editor" data-id="db7c627" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Studie" hreflang="sk-SK" onover-preload="1">Pozrite si viac štatistík<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-13bf2119 IconTabs__block--chart" data-id="13bf2119" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-503534d elementor-widget elementor-widget-image" data-id="503534d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> </div> <div class="elementor-element elementor-element-102a55c2 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="102a55c2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>73%</p> </div> </div> <div class="elementor-element elementor-element-4e1f6b5e IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4e1f6b5e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>vyššie hodnotenia spokojnosti</strong></p> <p>Poskytnite personalizované rozhovory a uspokojte svojich zákazníkov. Náš plne funkčný live chat softvér vám môže pomôcť s dosiahnutím lepšej spokojnosti zákazníkov a s vytvorením skvelých skúseností pre agentov.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f422a81 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f422a81" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c70a07b" data-id="c70a07b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-501678b elementor-widget elementor-widget-heading" data-id="501678b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-uetrite-viac-pri-tiketing-softvri"><span class="highlight-gradient">Ušetrite viac</span> pri tiketing softvéri</h2> </div> </div> <div class="elementor-element elementor-element-c4162ab elementor-widget elementor-widget-text-editor" data-id="c4162ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Zlepšite správu svojich služieb zákazníkom za prijateľnú cenu. Získajte správne funkcie na interakciu so zákazníkmi a ušetrite peniaze na svojom tiketing systéme.</p> </div> </div> <div class="elementor-element elementor-element-69721f3 elementor-widget elementor-widget-shortcode" data-id="69721f3" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.sk/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["ticketing"]'); })() </script> <script data-src="https://www.liveagent.sk/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d2fe007 Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d2fe007" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0eea342 wrapper" data-id="0eea342" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ead4406 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ead4406" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b377a8a" data-id="b377a8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-775a4a5 tag elementor-widget elementor-widget-text-editor" data-id="775a4a5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Referencie</p> </div> </div> <div class="elementor-element elementor-element-421c970 elementor-widget elementor-widget-heading" data-id="421c970" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zskajte-tiketing-softvr-od-liveagenta-a-pridajte-sa-k-7000-astnm-klientom">Získajte tiketing softvér od LiveAgenta <br>a pridajte sa k 7000 šťastným klientom</h2> </div> </div> <div class="elementor-element elementor-element-31e3740 elementor-widget elementor-widget-html" data-id="31e3740" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Registrujte sa ZDARMA</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-903dedc" data-id="903dedc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26e9f10 elementor-widget elementor-widget-shortcode" data-id="26e9f10" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.sk/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> <div class="SliderTestimonials__slider__content"> Je potešením mať skvelý zákaznícky portál, ktorý zlepšuje naše služby zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.sk/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.sk/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent podnecuje našich agentov poskytovať lepšiu, rýchlejšiu a presnejšiu podporu zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/22c0d6cd44941228adefb5d626ffea31/hosting-advice-logo-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.sk/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.sk/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nám pomohol dosiahnuť 2 dôležité ciele: zvýšenie spokojnosti zákazníkov a objemov predaja. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.sk/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.sk/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame od augusta a sme s ním naozaj spokojní. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.liveagent.sk/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.sk/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> <div class="SliderTestimonials__slider__content"> Odkedy používame LiveAgenta sa rýchlosť nášho odpovedania zvýšila o 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.sk/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.sk/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> <div class="SliderTestimonials__slider__content"> Náš konverzný pomer sa za prvý mesiac, od kedy sme nastavili a aktívne začali používať LiveAgent, zvýšil o 325%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.sk/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> <div class="SliderTestimonials__slider__content"> Musím povedať, že taký profesionálny prístup k zákazníkom som ešte nezažil. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.sk/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.sk/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent považujeme za najlepšie riešenie live chatu. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.sk/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.sk/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame na všetkých našich webových stránkach elektronického obchodu. Tento nástroj sa ľahko používa a zvyšuje našu produktivitu. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.sk/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.sk/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"></picture> </div> <div class="SliderTestimonials__slider__content"> Vďaka LiveAgentovi sme schopní poskytnúť našim zákazníkom podporu kdekoľvek sú. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.sk/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.sk/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent môžem odporučiť všetkým, ktorí majú záujem o zlepšenie a zefektívnenie služieb zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.sk/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </div> <div class="SliderTestimonials__slider__content"> Sme si istí, že by sme strávili 90% nášho dňa triedením e-mailov, ak by sme nemali LiveAgenta. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.sk/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.sk/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </div> <div class="SliderTestimonials__slider__content"> Vďaka LiveAgentovi dokážeme udržať našich hráčov spokojných tým, že ponúkneme účinnejšiu zákaznícku podporu vedúcu k vyššej návratnosti. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.sk/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.sk/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je spoľahlivý, má primeranú cenu a je jednoducho skvelou voľbou pre akékoľvek rýchle online podnikanie! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.sk/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.sk/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> <div class="SliderTestimonials__slider__content"> Páči sa nám, pretože sa ľahko používa a ponúka vynikajúce funkcie, napríklad užitočné funkcie prehľadov. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.sk/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.sk/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> <div class="SliderTestimonials__slider__content"> Zbožňujeme LiveAgenta - uľahčuje poskytovanie podpory našim zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.sk/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> <div class="SliderTestimonials__slider__content"> Sme radi, že môžeme našim zákazníkom poskytovať tú najlepšiu podporu. Práve preto sme si vybrali LiveAgenta. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.sk/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.sk/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> <div class="SliderTestimonials__slider__content"> Od základného nastavenia až po priebežnú zákaznícku podporu a všetko medzi tým, LiveAgent nás vždy dokázal očariť. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.sk/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.sk/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nám každý deň ušetrí stovky drahocenných minút tým, že robí služby zákazníkom prehľadnými a jednoduchými. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.sk/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.sk/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> <div class="SliderTestimonials__slider__content"> Neobmedzené množstvo agentov, e-mailových účtov, integrácia so sociálnymi sieťami a telefónmi. Toto všetko máme za oveľa menšiu cenu ako u... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a8c688c25e408ad038369b54a383b195/betconstruct-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.sk/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.sk/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame od roku 2013. Nevieme si predstaviť pracovať bez neho. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.sk/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.sk/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> <div class="SliderTestimonials__slider__content"> Je to nákladovo efektívne riešenie, ktoré vám môže pomôcť s veľkým počtom požiadaviek z rôznych kanálov. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.sk/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> <div class="SliderTestimonials__slider__content"> Odpovedanie na e-maily z Outlooku bolo ťažké zvládnuť. S LiveAgentom sme si istí, že na každý e-mail odpovieme včas. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.liveagent.sk/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.sk/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je nesmierne úžasný. S veľmi malým časom a úsilím som ho rozbehol a fungoval ako po masle za pár... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.sk/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.sk/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent veľmi odporúčam, nielen ako alternatívu produktu Kayako, ale ako omnoho lepšie riešenie s pridanou hodnotou. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.sk/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"></picture> </div> <div class="SliderTestimonials__slider__content"> Tím podpory vždy rýchlo reagoval a rýchlo implementoval riešenia. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.sk/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.sk/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> <div class="SliderTestimonials__slider__content"> Pomáha nám kategorizovať povahu tiketov a štatisticky sledovať, čo naši klienti najviac potrebujú. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.sk/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent považujeme za skvelý nástroj na komunikáciu so zákazníkmi. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.sk/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent zrýchlil našu komunikáciu so zákazníkmi a poskytol nám možnosť s nimi aj chatovať. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.sk/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.sk/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> <div class="SliderTestimonials__slider__content"> Povedané v skratke - LiveAgent v tejto, ba dokonca aj vyššej cenovej kategórií prekoná všetko. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.sk/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-10f24bd9 elementor-section-full_width BlockPricing Block-orange--glass elementor-section-height-default elementor-section-height-default" data-id="10f24bd9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ede5b3d wrapper wrapper__wide" data-id="ede5b3d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57b4d60b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57b4d60b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1f405d7" data-id="1f405d7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-668d49ac elementor-widget elementor-widget-heading" data-id="668d49ac" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-transparentn-a-spravodliv-ceny">Transparentné a spravodlivé ceny</h2> </div> </div> <div class="elementor-element elementor-element-6eda522c elementor-widget elementor-widget-text-editor" data-id="6eda522c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Žiadne zmluvy, žiadne skryté poplatky – mesačná faktúra. Plne transparentné ceny, účtované len za skutočné využívanie každý mesiac. Vyberte si správny plán a začnite poskytovať najlepšiu zákaznícku podporu.</p> </div> </div> <div class="elementor-element elementor-element-44af8dd6 elementor-widget elementor-widget-html" data-id="44af8dd6" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div class="pricing__tags__label">14 alebo 30-dňová bezplatná skúšobná verzia <div class="Tooltip"> <span class="fontello-info"></span> <span class="Tooltip__text">Bezplatná skúšobná verzia na 7 dní s bezplatným e-mailom alebo 30 dní s firemným e-mailom</span> </div> </div> <div class="pricing__tags__label">Nevyžadujeme kreditnú kartu</div> <div class="pricing__tags__label">a oveľa viac</div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-522f4792" data-id="522f4792" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2e2d5711 elementor-widget elementor-widget-shortcode" data-id="2e2d5711" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">mesiac</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-business">Small <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Neobmedzená história tiketov</span> </li> <li class="checkmark"> <span>3 e-mailové adresy</span> </li> <li class="checkmark"> <span>3 kontaktné formuláre</span> </li> <li class="checkmark"> <span>1 API kľúč</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Skúste to ZDARMA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">mesiac</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-business">Medium <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Všetko zo Small plánu a navyše</span> </li> <li class="checkmark"> <span>10 e-mailových adries</span> </li> <li class="checkmark"> <span>3 tlačidlá live chatu</span> </li> <li class="checkmark"> <span>Správa oddelení</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Skúste to ZDARMA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">mesiac</span> </div> </div> <p class="PricingTable__header__most-popular">Najpopulárnejšie</p> <div class="PricingTable__header__title"> <h3 id="h-large-business">Large <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Všetko z Medium plánu a navyše</span> </li> <li class="checkmark"> <span>40 e-mailových adries</span> </li> <li class="checkmark"> <span>10 tlačidiel live chatu</span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--outline" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Skúste to ZDARMA</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">0$</span> <span class="PricingTable__header__price__month">mesiac</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-zdarma">Zdarma </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>7 dňová história tiketov</span> </li> <li class="checkmark"> <span>1 e-mailová adresa</span> </li> <li class="checkmark"> <span>1 tlačidlo četu</span> </li> <li class="checkmark"> <span>1 kontaktný formulár</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/bezplatny-ucet/" class="Button Button--outline" title="Chceli by ste získať bezplatný účet k softvéru LiveAgent? Neváhajte a zaregistrujte sa! Je to veľmi jednoduché a zaberie vám to len niekoľko málo minút." hreflang="sk-SK" onover-preload="1"> <span>Vytvoriť</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/cennik/" class="Button Button--full" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1"> <span>Porovnať plány</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6679fdfb elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="6679fdfb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c0bb419 wrapper__wide" data-id="1c0bb419" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-1b1e8017 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="1b1e8017" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-kompletn-sprievodca-najlepm-tiketing-softvrom">Kompletný sprievodca najlepším tiketing softvérom</h2> <p>Ponúknite najlepšiu starostlivosť zákazníkom a zorganizujte svoje dopyty pomocou tiketing podpory</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#4-help-scout" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">4. Help Scout</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#5-kb-support" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">5. KB Support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#6-zendesk" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">6. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#7-vision-helpdesk" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">7. Vision Helpdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#8-hubspot" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">8. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#9-front" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">9. Front</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#10-azuredesk" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">10. AzureDesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#11-supportbee" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">11. SupportBee</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#12-freshdesk" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">12. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#13-awesome-support" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">13. Awesome Support</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#14-teamsupport" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">14. TeamSupport</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#15-freshservice" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">15. Freshservice</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#16-manageengine-service-desk-plus" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">16. ManageEngine Service Desk Plus</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#17-kayako" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">17. Kayako</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#18-solarwinds" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">18. SolarWinds</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#19-jitbit" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">19. JitBit</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#20-jira-service-desk" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">20. Jira Service Desk</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-je-skobn-verzia-tiketing-systmu-technickej-podpory-uiton" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Je skúšobná verzia tiketing systému technickej podpory užitočná?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-chyby-ktorm-sa-treba-vyhn-pri-nkupe-tiketing-softvru" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Chyby, ktorým sa treba vyhnúť pri nákupe tiketing softvéru</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-o-sa-opta-na-ukke-o-it-tiketing-systmoch" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Čo sa opýtať na ukážke o IT tiketing systémoch</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-zver" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK">Záver</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords "> <div class="Signup__sidebar__title">Skúste to zdarma</div> <div class="Signup__sidebar__subtitle">Bez zbytočných záväzkov</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Celé meno" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Názov spoločnosti" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Vyberte názov svojej LiveAgent subdomény. Väčšina ľudí používa obchodné meno svojej spoločnosti alebo názov tímu.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input 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9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-28e9a8db elementor-widget elementor-widget-text-editor" data-id="28e9a8db" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-n-klady-na-tiketing-softv-r">Náklady na tiketing softvér</h2><p>Ceny za tiketing softvér technickej podpory sa môžu pohybovať od bezplatnej verzie až po veľmi drahé. Závisí to od mnohých faktorov. Predtým, ako sa rozhodnete pre výber systému, musíte vždy zvážiť niekoľko vecí. Náklady sa môžu líšiť v dôsledku funkcií a ich kvality, počtu vlastných integrácií, popularity vybranej značky, použiteľnosti v rôznych scenároch, škálovateľnosti a mnoho ďalších faktorov. Existuje niekoľko cenových modelov, ktoré je potrebné zvážiť, aby ste sa uistili, že systém technickej podpory stojí za to a vyhovuje vášmu obchodnému modelu.</p><h3 id="h-cenov-modely-tiketing-softv-ru">Cenové modely tiketing softvéru</h3><h4 id="h-za-tiket">Za tiket</h4><p>Modely cien za tiket vám umožňujú platiť za to, čo potrebujete. Tento cenový model je ideálny pre asistenčné služby s nízkym počtom zákazníckych tiketov. Najväčšou nevýhodou môže byť nedostatočná motivácia pre agentov vybavovať podporu, keďže každý spracovaný tiket sa rovná vyššej sume zaplatenej poskytovateľovi služby.</p><h4 id="h-za-licenciu">Za licenciu</h4><p>Modely cien za licencie môžu zahŕňať licencie pre jedného alebo viacerých používateľov. Každý, kto ho má, môže softvér používať neobmedzene, pokiaľ je zaplatená cena. Cena za licenciu môže byť paušálna alebo na základe predplatného.</p><h4 id="h-za-zariadenie">Za zariadenie</h4><p>Podobne ako pri cenovom modeli licencií môžete zaplatiť paušálnu sumu alebo poplatok za predplatné, ktorý vám umožní používať tiekting softvér na viacerých zariadeniach. Konečný súčet sa skladá z každého zariadenia používaného v helpdesku.</p><h4 id="h-za-agenta">Za agenta</h4><p>Model založený na agentoch je najbežnejší a najpreferovanejší, pretože vám poskytuje spravodlivé podmienky. Vaša cena závisí od počtu používateľov softvéru. Softvér môžu používať s každou platenou funkciou bez obmedzení stanovených počtom tiketov alebo behu programu.</p><h2 id="h-ako-si-vybra-ten-najlep-tiketing-syst-m">Ako si vybrať ten najlepší tiketing systém</h2><h4 id="h-z-v-zky">Záväzky</h4><p>Oboznámte sa s riešeniami tiektingu a získajte informácie o softvérových záväzkoch. Patria sem základné ceny, požiadavky na softvér alebo hardvér, vstavané funkcie, integrácie, podporované <a href="https://www.liveagent.ae/customer-communications-management-software/" title="سيوفر برنامج إدارة اتصالات العملاء LiveAgent لعملائك خدمة شخصية وسريعة وواسعة المعرفة. قم بتجربته مجانًا." hreflang="ar" onover-preload="1">kanály komunikácie so zákazníkmi</a> a dokonca aj zákaznícka podpora pre používateľov helpdesku. Keď získate všetky dôležité informácie, môžete urobiť rozhodnutie o tom, ktorý softvér je pre vašu situáciu najlepší.</p><h4 id="h-cena">Cena</h4><p>Medzi najčastejšie problémy týkajúce sa výberu najlepšieho tiketing softvéru pre vašu firmu patria možnosti cenníka. Ceny tiketing softvéru závisia od niekoľkých faktorov, ako sú základné <a href="https://www.liveagent.sk/funkcie/" urlslab_href_old="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">funkcie</a>, <a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integrations/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">integrácie</a>, spoľahlivosť a ďalšie. Nezabudnite zvážiť všetky tieto možnosti a porovnajte cenové úrovne, aby ste sa uistili, že softvér, ktorý potrebujete, získate bez preplácania.</p><h4 id="h-podpora">Podpora</h4><p>Akýkoľvek softvér technickej podpory by mal svojim používateľom poskytovať prvotriednu podporu. Používateľsky prívetivé <a href="https://www.liveagent.ae/customer-portal-software/" title="مكّن عملاءك من الوصول للمصادر ومراقبة تذاكر الدعم مع بوابة عملاء LiveAgent، بدون رسوم إعداد ودعم 24/7!" hreflang="ar" onover-preload="1">možnosti samoobsluhy</a> a možnosti priameho kontaktu sú preto nevyhnutnosťou. Zákazníci LiveAgenta môžu kedykoľvek kontaktovať našu 24/7 linku podpory prostredníctvom e-mailu, live chatu alebo telefónu. Môžete si tiež prerieť našu externú zákaznícku základňu pre samoobsluhu.</p><h4 id="h-poskytnut-mo-nosti-kontaktu">Poskytnuté možnosti kontaktu</h4><p>Poskytujte vynikajúce služby zákazníkom s výberom nástrojov, ktoré vám pomôžu osloviť každý dôležitý zákaznícky kanál. Dajte svojim zákazníkom napríklad možnosť kontaktovať vás prostredníctvom e-mailu, <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">live chatu</a>, <a href="https://www.liveagent.sk/call-center-software/" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK" onover-preload="1">hovorov</a> alebo dokonca <a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">sociálne médiá</a>. Pridaním zákazníckeho portálu a externej <a href="https://www.liveagent.sk/softver-bazy-znalosti/" urlslab_href_old="https://www.liveagent.sk/knowledge-base-software/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">základne znalostí</a> môžete zaistiť, že vaši zákazníci nájdu preferovanú možnosť.</p><h4 id="h-schopnos-k-lova-nahor-nadol">Schopnosť škálovať nahor/nadol</h4><p>Ste zavalení prichádzajúcimi žiadosťami? Každý dobrý tiketing softvér vám môže pomôcť rozšíriť sa, kedykoľvek je to potrebné, a pomôže vám vytvoriť priestor pre ďalších <a href="https://www.liveagent.sk/funkcie/agenti/" urlslab_href_old="https://www.liveagent.sk/momayezat/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">zástupcov zákazníckej podpory</a>. Funguje to aj naopak. Neváhajte prejsť na nižšiu verziu, kedykoľvek budete mať pocit, že preplácate za funkcie, ktoré nepoužívate.</p><h4 id="h-softv-rov-obmedzenia">Softvérové obmedzenia</h4><p>Váš tím zákazníckej podpory by mal mať všetko potrebné na poskytovanie podpory. Softvérové obmedzenia nemusia byť nevyhnutne zlé, najmä v prípade <a href="https://www.live-agent.cz/akademie/help-desk-vs-service-desk/" title="Objevte rozdíly mezi help deskem a service deskem a zjistěte, který je pro vaše podnikání nejvhodnější." hreflang="cs-CZ" onover-preload="1">poradenských miest</a>, ktoré nevyžadujú všetky nástroje a funkcie, ktoré softvér môže ponúknuť. Zvážte všetko, čo potrebujete, a <a href="https://www.liveagent.ae/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="ar" onover-preload="1">vyberte si najlepšie možnosti za primeranú cenu</a></p><h4 id="h-mo-nosti-spolupr-ce">Možnosti spolupráce</h4><p>Zástupcovia zákazníckeho servisu by mali fungovať ako jednotka. Využite výhody <a href="https://www.liveagent.ae/momayezat/collaboration-tools/" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar" onover-preload="1">nástrojov na spoluprácu</a> helpdesk, zdieľajte profily zákazníkov a jednoducho spolupracujte na problémoch so zákazníkmi. Každý sa môže zúčastniť. LiveAgent vám môže pomôcť s <a href="https://www.liveagent.com/app/uploads/2020/08/Notes.svg" urlslab_href_old="https://www.liveagent.sk/notes-3/" title="App - Uploads - 2020 - 08 - Notes.svg" onover-preload="1">poznámkami</a>, <a href="https://www.liveagent.sk/funkcie/znacky/" urlslab_href_old="https://www.liveagent.sk/momayezat/znacky/" title="Značky v LiveAgente umožňujú efektívne organizovať a manažovať pracovné postupy pomocou krátkych slov na označovanie tiketov. Pridávajte ich manuálne alebo automaticky, vyhľadávajte tikety podľa značiek a využívajte ich pri pravidlách. Zjednodušte si procesy s prehľadmi a reportmi podľa značiek. Prispôsobte si značky podľa vlastných potrieb a začnite zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">štítkami</a>, <a href="https://www.liveagent.sk/funkcie/kontakty/" urlslab_href_old="https://www.liveagent.sk/momayezat/kontakty/" title="Manažujte svoje kontakty prostredníctvom softvéru LiveAgent. Prezerajte si informácie o vašich zákazníkoch, napríklad jazykové preferencie alebo akýkoľvek iný údaj o zákazníkovi." hreflang="sk-SK" onover-preload="1">kontaktnými informáciami</a> a v prípade potreby rozdelenie tiketov zákazníkov.</p><h2 id="h-20-najlep-ch-poskytovate-ov-tiketing-softv-ru">20 najlepších poskytovateľov tiketing softvéru</h2><h3 id="h-1-liveagent">1. LiveAgent</h3><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/505eb43188e00fa92d76d1857188e42d/la-new-homepage-1024x600.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/d4a32d1566d65150323efc18172894c6/la-new-homepage-300x176.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/ae040ef861fc06d0671a43aee25825f8/la-new-homepage-768x450.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/d54edd2c8e2921714ac1da6b70ec62a8/la-new-homepage-1536x900.jpg.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/b7e27c375bbef7889dcf4d510c91b5c7/la-new-homepage-85x50.jpg.webp 85w, https://www.liveagent.sk/wp/urlslab-download/4ba1b5289b8d383e607f183cdcc8ce3c/la-new-homepage-43x25.jpg.webp 43w, https://www.liveagent.sk/wp/urlslab-download/8503eda3508369b5643a161ab0fcd742/la-new-homepage-572x335.jpg.webp 572w, https://www.liveagent.sk/wp/urlslab-download/c3d306d2f48a59a437e378e5c60aabeb/la-new-homepage-683x400.jpg.webp 683w, https://www.liveagent.sk/wp/urlslab-download/0217b5607792a6d362dc3ff9c10d537c/la-new-homepage-185x108.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/7c678fde26c70074db90cc18506c1134/la-new-homepage-110x64.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/fa473061e7b20cb74c3fbacde7631422/la-new-homepage-485x284.jpg.webp 485w, https://www.liveagent.sk/wp/urlslab-download/83ecedd1b05c2662f82e572f6d538b2c/la-new-homepage.jpg.webp 1574w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/700810ee4c660ce79df387452cfef458/la-new-homepage-1024x600.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/5f156045d9e89649a88fdfc3cf61bc15/la-new-homepage-300x176.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/150984d33e756303dce0e0dbfc9fcd15/la-new-homepage-768x450.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/c98b42bc45b0e61026f345db77b8cd15/la-new-homepage-1536x900.jpg 1536w, https://www.liveagent.sk/wp/urlslab-download/31def75c035a6ce9a04fd6df74867323/la-new-homepage-85x50.jpg 85w, https://www.liveagent.sk/wp/urlslab-download/db5dca8c6c3b050a82c5fa518b929c30/la-new-homepage-43x25.jpg 43w, https://www.liveagent.sk/wp/urlslab-download/8c02dfc18c156420258aa758cfb120de/la-new-homepage-572x335.jpg 572w, https://www.liveagent.sk/wp/urlslab-download/00d157206566f51b44265b7d9572d30a/la-new-homepage-683x400.jpg 683w, https://www.liveagent.sk/wp/urlslab-download/f3436fe3e894d761218bd5ea3a77e990/la-new-homepage-185x108.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/17bb0acbd23cbf62b8afffaa925988ba/la-new-homepage-110x64.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/8c12af95cab95e0b8577daaa3d478d77/la-new-homepage-485x284.jpg 485w, https://www.liveagent.sk/wp/urlslab-download/39707b4b66135d6b27f6e946fc0ef79e/la-new-homepage.jpg 1574w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/505eb43188e00fa92d76d1857188e42d/la-new-homepage-1024x600.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806493 size-large" alt="LiveAgent ticketing software homepage" width="1024" height="600" data-src="https://www.liveagent.sk/wp/urlslab-download/700810ee4c660ce79df387452cfef458/la-new-homepage-1024x600.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture></p><p><a href="https://www.liveagent.sk/prehliadka/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">LiveAgent</a> začal v roku 2006, pretože zakladatelia nemohli nájsť skvelý <a href="https://www.liveagent.ae/customer-service-software/" title="اختيار برامج خدمة العملاء للمنصات الأكثر استخدامًا في السوق. اختر الخيار المثالي وارفع خدمة العملاء إلى أعلى مستوياتها." hreflang="ar" onover-preload="1">nástroj podpory zákazníkov</a>, ktorý by umožňoval <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">live chat</a>, tak si jeden sami vytvorili. V roku 2011 rozšírili funkcie softvéru o helpdesk tiketing systém. Teraz má LiveAgent viac ako 45 tiketing funkcií a viac ako 200 integrácií, ako aj podporu integrácií tretích strán a ľahko sa používa a nastavuje. Funkcie podpory funkcie tiketingu zvyšujú produktivitu a zároveň <a href="https://www.liveagent.com/academy/customer-retention-and-customer-loyalty/" title="Boost your business with 12 strategies for customer loyalty and retention. Learn key metrics like NPS and CLV for lasting growth!" hreflang="en-US" onover-preload="1">zvyšujú mieru udržania zákazníkov</a> a konverzie. Súčasťou každého plánu je voliteľná mobilná aplikácia. Môžete tiež požiadať o nastavenie vlastných integrácií.</p><h4 id="h-odpor-a-sa-pre-podniky-v-etk-ch-ve-kost">Odporúča sa pre podniky všetkých veľkostí</h4><p>LiveAgent je vysoko škálovateľná možnosť s robustnou úrovňou prispôsobenia a možnosťami integrácie do jedinej platformy. Vďaka veľkému množstvu <a href="https://www.liveagent.sk/funkcie/" urlslab_href_old="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">funkcií</a> a integráciám je prispôsobiteľný tak, aby vyhovoval potrebám malých aj veľkých spoločností, ktoré pokrývajú širokú škálu odvetví.</p><h4 id="key-features">Kľúčové vlastnosti</h4><ul><li>Predpripravené odpovede</li><li>Zdieľaná schránka</li><li>Automatizovaná distribúcia tiketov</li><li>Stovky domácich integrácií</li><li>Samoobslužná vedomostná základňa</li><li>Samoobslužný portál a fórum</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>LiveAgent je silnou voľbou pre ľudí s obmedzeným rozpočtom, pretože má rozumnú cenu, dokonca aj na najvyššej úrovni. Nepodporuje však jednotné prihlásenie SAML pre <a href="https://www.liveagent.sk/podnik/velke-podniky/" title="LiveAgent je najviac a najlepšie hodnotený help desk softvér pre malé a stredné podniky v rokoch 2020 a 2021. Veľké podniky často získavajú návratnosť investícií z LiveAgenta pomerne rýchlo, a to vďaka funkcii zobrazenia písania v reálnom čase, ktorá im umožňuje rýchlejšie reagovať na prijaté podnety." hreflang="sk-SK" onover-preload="1">podniky</a> so stovkami zamestnancov.</p><h4 id="price">Cena</h4><ul><li><strong>Free</strong></li><li><strong>Small</strong> – 9$/agent/mesiac</li><li><strong>Medium</strong> – 29$/agent/mesiac</li><li><strong>Large</strong> – 49$/agent/mesiac</li></ul><h3 id="h-2-zoho-desk">2. Zoho Desk</h3><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6b0a23e286eee3bc5ad7976f99e5555c/zoho-desk-homepage-1024x557.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/92cf1edcbc67c073d3c1c5c10a454974/zoho-desk-homepage-300x163.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/51551ca4ed74ecf214e0342bc21df06b/zoho-desk-homepage-768x418.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/f52abc3037468f3368c2512d07efa568/zoho-desk-homepage-1536x835.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/7cf3da7cd83b8dd5ed3956e7e7761089/zoho-desk-homepage-92x50.png.webp 92w, https://www.liveagent.sk/wp/urlslab-download/976cb98af8f2af3cf2780a3b44534328/zoho-desk-homepage-46x25.png.webp 46w, https://www.liveagent.sk/wp/urlslab-download/dca34473a2f7960266e97078959e5bab/zoho-desk-homepage-616x335.png.webp 616w, https://www.liveagent.sk/wp/urlslab-download/742cab9cff5245764cbd95dbc9f1412b/zoho-desk-homepage-700x381.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/5043e02df5b0299adc8cdf34671d2007/zoho-desk-homepage-185x101.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/cc4116726e148d10879f1364c61f8121/zoho-desk-homepage-110x60.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/2b8d8491a31f8b42206e28d929a164e8/zoho-desk-homepage-485x264.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/b0d26d42abab2fd75e6bd4aa82b41bd3/zoho-desk-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b2b2f995dda93c26b3a413ddb13ccdea/zoho-desk-homepage-1024x557.png 1024w, https://www.liveagent.sk/wp/urlslab-download/077ac20d9cc744254a5eaf121fd3f5fd/zoho-desk-homepage-300x163.png 300w, https://www.liveagent.sk/wp/urlslab-download/bc4335bdc995584d0b690f572e85f6a6/zoho-desk-homepage-768x418.png 768w, https://www.liveagent.sk/wp/urlslab-download/457f41eda1924575ec54e1a80fbaae5e/zoho-desk-homepage-1536x835.png 1536w, https://www.liveagent.sk/wp/urlslab-download/57b78fb3653e537ab610aedf49866620/zoho-desk-homepage-92x50.png 92w, https://www.liveagent.sk/wp/urlslab-download/31596f8547f12112e4d99263c41459d8/zoho-desk-homepage-46x25.png 46w, https://www.liveagent.sk/wp/urlslab-download/63d588502d01e74c0551b852f29c790f/zoho-desk-homepage-616x335.png 616w, https://www.liveagent.sk/wp/urlslab-download/62cf00c0f7298b4b898d6ab3391153c9/zoho-desk-homepage-700x381.png 700w, https://www.liveagent.sk/wp/urlslab-download/6d36890bc6277b9b1a2a80dade0f177e/zoho-desk-homepage-185x101.png 185w, https://www.liveagent.sk/wp/urlslab-download/91c1e847d551b6d6f16f1e83271b2cbf/zoho-desk-homepage-110x60.png 110w, https://www.liveagent.sk/wp/urlslab-download/68db816e1ccfe5c2972e1c11c262ef48/zoho-desk-homepage-485x264.png 485w, https://www.liveagent.sk/wp/urlslab-download/b2c868bf8afbb959c068c6f0f01f605f/zoho-desk-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6b0a23e286eee3bc5ad7976f99e5555c/zoho-desk-homepage-1024x557.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806523 size-large" alt="Zoho desk ticketing system homepage" width="1024" height="557" data-src="https://www.liveagent.sk/wp/urlslab-download/b2b2f995dda93c26b3a413ddb13ccdea/zoho-desk-homepage-1024x557.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture></p><p>V roku 2016 spustili helpdesk tiketing systém, ktorý sa integruje s mnohými aplikáciami vyvinutými spoločnosťou Zoho. Celkovo medzi množstvom aplikácií pre každú úroveň podnikania, ktoré každých pár mesiacov stále klesá, dosiahli viac ako 60 miliónov používateľov. Okrem toho majú komplexný a cenovo dostupný cloudový softvér.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre podniky všetkých veľkostí</h4><p>Zoho <a href="https://www.liveagent.sk/help-desk-softver/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="sk-SK" onover-preload="1">Desk</a> je škálovateľný systém: od jedného zamestnanca až po stovky. Používatelia Zoho majú tiež pridanú knižnicu produktov Zoho, ktoré sa integrujú so Zoho Desku.</p><h4 id="key-features">Kľúčové vlastnosti</h4><ul><li>Omnikanál</li><li>Automatizácia pracovného toku</li><li>Integrácia platformy</li><li>Samoobslužná vedomostná základňa</li><li>Umelá inteligencia (AI)</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Aj keď je to za rozumnú cenu, je tu možnosť pridať light agenta za dodatočných 6$ mesačne (a 50 bezplatných light agentov na najvyššej úrovni). Light agenti majú obmedzené oprávnenia v helpdesku, pretože nie sú súčasťou <a href="https://www.liveagent.com/academy/customer-service-vs-customer-support/" title="Discover the key differences between customer service and support, essential for boosting satisfaction and loyalty. Get expert tips now!" hreflang="en-US" onover-preload="1">tímu zákazníckej podpory</a>, ale môžu podporovať interakcie služieb zákazníkom. Chýba mu tiež jednotné prihlásenie SAML a jeho integrácia riadenia vzťahov so zákazníkmi (CRM) je s iným produktom ako Zoho. Jednou z hlavných funkcií, ktorá ho odlišuje, je jeho AI Zia, ktorá je výkonným doplnkom podporného personálu, ale je k dispozícii iba pre najvyššiu úroveň. Okrem toho majú ďalšiu výhodu zníženej ceny, ak sa účtuje ročne</p><h4 id="price">Cena</h4><ul><li><strong>Free</strong></li><li><strong>Standard</strong> – 20$/agent/mesiac (14$/agent/ročne)</li><li><strong>Professional</strong> – 35$/agent/mesiac (23$/agent/ročne)</li><li><strong>Enterprise</strong> – 50$/agent/mesačne ($40/agent/ročne)</li></ul><h4 id="h-podrobn-porovnanie">Podrobné porovnanie</h4><p><strong><a href="https://www.liveagent.com/zoho-desk-alternative/" title="Looking for a Zoho Desk alternative? LiveAgent might be the right solution for you. Discover over 179 help desk features and the fastest chat widget." hreflang="en-US" onover-preload="1">Porovnanie LiveAgenta vs Zoho Desku</a></strong></p><h3 id="h-3-happyfox">3. HappyFox</h3><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a1d526083c81e039a2370c78c7bec059/happyfow-homepage-1024x612.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/25fc28152c354d86d9f34b29350d0660/happyfow-homepage-300x179.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/5a06dc1e9336bab4698d2ece8356cf83/happyfow-homepage-768x459.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/4001fdabf09258bdde144ae6ad29f3b8/happyfow-homepage-1536x918.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/a182e4ec32aefd5f6ab8f4eef3af12db/happyfow-homepage-84x50.png.webp 84w, https://www.liveagent.sk/wp/urlslab-download/88de90ff3ebd7fc72867195f85d7485e/happyfow-homepage-42x25.png.webp 42w, https://www.liveagent.sk/wp/urlslab-download/0b983097373af03979fad6b46afd9927/happyfow-homepage-561x335.png.webp 561w, https://www.liveagent.sk/wp/urlslab-download/e2efebabfc2d4203910f8a4281aacef0/happyfow-homepage-669x400.png.webp 669w, https://www.liveagent.sk/wp/urlslab-download/f1531b2888b82eb18fe223e42fa8a360/happyfow-homepage-185x111.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/8a0c45c6289be7882eb5f374960d5d69/happyfow-homepage-110x66.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/c0225252f2123f3c674a576c29044f4f/happyfow-homepage-485x290.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/18d1b5b4e5230e7e80275731c7f0b17c/happyfow-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5046db5e7348ef1f9d4b300656d23745/happyfow-homepage-1024x612.png 1024w, https://www.liveagent.sk/wp/urlslab-download/0c380aeb8256581f62396ad85bc20577/happyfow-homepage-300x179.png 300w, https://www.liveagent.sk/wp/urlslab-download/e86a89b25bb2e884d6ed0dc5d17bc662/happyfow-homepage-768x459.png 768w, https://www.liveagent.sk/wp/urlslab-download/7397ed04fa3d1a21c3603388ad69cc5d/happyfow-homepage-1536x918.png 1536w, https://www.liveagent.sk/wp/urlslab-download/a2d83b749c73762be6416506b7b5a0d0/happyfow-homepage-84x50.png 84w, https://www.liveagent.sk/wp/urlslab-download/d79201b92e6552bb1bcec3fe426c82c9/happyfow-homepage-42x25.png 42w, https://www.liveagent.sk/wp/urlslab-download/5db1cb2a5c90b2a07ffaf460d7cfb54d/happyfow-homepage-561x335.png 561w, https://www.liveagent.sk/wp/urlslab-download/b0eae9b19a942663bb3c6857936f537d/happyfow-homepage-669x400.png 669w, https://www.liveagent.sk/wp/urlslab-download/fe1ed9013a0cb9b257be71eb7705a24c/happyfow-homepage-185x111.png 185w, https://www.liveagent.sk/wp/urlslab-download/94b78a5ddb608c76f36dafab7acc6434/happyfow-homepage-110x66.png 110w, https://www.liveagent.sk/wp/urlslab-download/0446c91c4f9a921ffd225172efe9fc4b/happyfow-homepage-485x290.png 485w, https://www.liveagent.sk/wp/urlslab-download/2473e0dc4e2b314f6c7d70365c5aad57/happyfow-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a1d526083c81e039a2370c78c7bec059/happyfow-homepage-1024x612.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806556 size-large" alt="Happyfox helpdesk ticketing system homepage" width="1024" height="612" data-src="https://www.liveagent.sk/wp/urlslab-download/5046db5e7348ef1f9d4b300656d23745/happyfow-homepage-1024x612.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture></p><p>HappyFox, rýchlo nastaviteľný webový helpdesk, ponúka obrovské možnosti prispôsobenia, správu a bezpečnostné funkcie, ktoré budú prínosom pre veľké podniky. Okrem toho sa ľahko používa a ponúka mnoho funkcií, ktoré umožňujú zákazníkom samoobslužné služby, ktoré odľahčia prácu vašich agentov.</p><h4 id="recommended-for-medium-to-large-size-businesses">Odporúča sa pre stredne veľké až veľké podniky</h4><p>Pretože neexistuje žiadna bezplatná možnosť a ich cenové možnosti začínajú na 29$ za agenta mesačne, nie je ľahké ho predať tým, ktorí majú obmedzený rozpočet. Výhodou je, že ponúkajú neobmedzené služby agentov, ale obmedzujú tikety na rok na rozsiahlejšie operácie. Spoločnosť poskytuje jednotné prihlásenie a nástroje na udržiavanie správy a zabezpečenia pre <a href="https://www.liveagent.sk/podnik/velke-podniky/" title="LiveAgent je najviac a najlepšie hodnotený help desk softvér pre malé a stredné podniky v rokoch 2020 a 2021. Veľké podniky často získavajú návratnosť investícií z LiveAgenta pomerne rýchlo, a to vďaka funkcii zobrazenia písania v reálnom čase, ktorá im umožňuje rýchlejšie reagovať na prijaté podnety." hreflang="sk-SK" onover-preload="1">veľké podniky</a>.</p><h4 id="key-features">Kľúčové vlastnosti</h4><ul><li>Omnikanál</li><li>Interná a externá vedomostná báza</li><li>Prispôsobenie</li><li>Administratívne a bezpečnostné funkcie</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Všetky plány vyžadujú 5 agentov, ale bez znalosti cenovej štruktúry je ťažké posúdiť, či je to dobrá alebo zlá vec.</p><h4 id="price">Cena</h4><p>Ceny nie sú ľahko dostupné, ale ponúkajú štyri úrovne cien na základe agentov od 29$/agent/mesiac. Existujú tiež štyri úrovne neobmedzených agentov s limitmi tiketov a vlastných polí. Limity začínajú na 10 000 tiketoch za rok a desiatich vlastných poliach a najvyššia úroveň má 250 000 tiketov za rok a 200 vlastných polí.</p><h4>Podrobné porovnanie</h4><p><a href="https://www.live-agent.cz/happyfox-alternative/" title="LiveAgent je skvělou alternativou aplikace HappyFox. LiveAgent má konkurenceschopné ceny a množství funkcí a integrací helpdesku. Vyzkoušejte si ji sami." hreflang="cs-CZ" onover-preload="1"><strong>Porovnanie LiveAgenta vs HappyFoxu</strong></a></p><h3 id="4-help-scout">4. Help Scout</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bec78aeeef3dbac3a658455599befeee/help-scout-homepage-1024x573.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/dc1b86fbd70c931f5174fbcf29802118/help-scout-homepage-300x168.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/df2f23a0e5ff208eb532863b988f9bb1/help-scout-homepage-768x430.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/a8f9cd994f150134142f7492d624adea/help-scout-homepage-1536x859.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/da52054be54db6e6180f4ca9d2d49618/help-scout-homepage-89x50.png.webp 89w, https://www.liveagent.sk/wp/urlslab-download/a979212f3ee416f8e1726c66acd855d8/help-scout-homepage-45x25.png.webp 45w, https://www.liveagent.sk/wp/urlslab-download/fbc2b065f6473c62733a75c85b6ddbe1/help-scout-homepage-599x335.png.webp 599w, https://www.liveagent.sk/wp/urlslab-download/18bc964735a331a7c89cdfdefb8aff0d/help-scout-homepage-700x392.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/f66abf635230b296defc1252ddd17337/help-scout-homepage-185x103.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/b0e506dae2aaf57292670b050f37e241/help-scout-homepage-110x62.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/d5014f26d88365334b8529a51677cb4a/help-scout-homepage-485x271.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/4bbd971f434db5ecd21f73c8451c56e7/help-scout-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/963faccf860038b64123f2574938d69c/help-scout-homepage-1024x573.png 1024w, https://www.liveagent.sk/wp/urlslab-download/c8fb779cdec56c2cb1cafc9103369aa3/help-scout-homepage-300x168.png 300w, https://www.liveagent.sk/wp/urlslab-download/d0409e0f69682309fa33bb0559bc9629/help-scout-homepage-768x430.png 768w, https://www.liveagent.sk/wp/urlslab-download/f3000f27ab016a219e09a66187e02eb4/help-scout-homepage-1536x859.png 1536w, https://www.liveagent.sk/wp/urlslab-download/36e6fdc246f86b490a4c7946af1a619c/help-scout-homepage-89x50.png 89w, https://www.liveagent.sk/wp/urlslab-download/f97dac5d51ce5c47b187c739c3575a7e/help-scout-homepage-45x25.png 45w, https://www.liveagent.sk/wp/urlslab-download/0cc56ed2ff4ec79a0e6be632c120834d/help-scout-homepage-599x335.png 599w, https://www.liveagent.sk/wp/urlslab-download/4e3e0291b54a2444173a5c39153133b1/help-scout-homepage-700x392.png 700w, https://www.liveagent.sk/wp/urlslab-download/6acabfcf255171be9594faf1a655fbaf/help-scout-homepage-185x103.png 185w, https://www.liveagent.sk/wp/urlslab-download/13435ee71572b67492a9775bb548158e/help-scout-homepage-110x62.png 110w, https://www.liveagent.sk/wp/urlslab-download/938c5bc9e15dbbb7188577325b941deb/help-scout-homepage-485x271.png 485w, https://www.liveagent.sk/wp/urlslab-download/ec5957108c34fa8675051c6c6f8f82fc/help-scout-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bec78aeeef3dbac3a658455599befeee/help-scout-homepage-1024x573.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806585 size-large" alt="Help Scout help desk ticketing tool homepage" width="1024" height="573" data-src="https://www.liveagent.sk/wp/urlslab-download/963faccf860038b64123f2574938d69c/help-scout-homepage-1024x573.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture></figure><p>Help Scout, ktorému dôveruje viac ako 12 000 podnikov v 140 krajinách, je platforma zákazníckej podpory vytvorená s ohľadom na rastúce podniky. V dôsledku zamerania Help Scoutu na zákazníkov, tiež uľahčuje spoluprácu medzi členmi tímu, čo je niečo, čo bolo zavedené na základe desaťročných skúseností.</p><h4 id="recommended-for-all-size-businesses">Odporúča sa pre podniky všetkých veľkostí</h4><p>Help Scout je navrhnutý tak, aby rástol s vaším podnikaním a podporuje podniky všetkých veľkostí. Najnižšie úrovne začínajú širokou škálou funkcií. Služba zahŕňa pokročilejšie zabezpečenie, ako sú funkcie kompatibilné s HIPAA a možnosti jednotného prihlásenia so strednými a najvyššími plánmi.</p><h4 id="key-features">Kľúčové vlastnosti</h4><ul><li>Zdieľaná schránka</li><li>Znalostná báza</li><li>Správa zákazníkov</li><li>Súlad s HIPAA</li><li>SSO/SAML</li><li>Bezpečnosť</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Ponúkajú 15-dňovú skúšobnú verziu svojich dvoch nižších úrovní, ale najvyššia úroveň, hoci vykazuje robustné funkcie, ktoré by každý podnik hľadal, nemá uvedenú cenu. Help Scout je možnosť, ktorá umožňuje spoločnostiam aktualizovať svoj plán podľa toho, ako sa ich spoločnosť zväčšuje. Neponúka <a href="https://www.liveagent.com/blog/free-help-desk-software/" title="Explore the best 18 free help desk software and ticketing systems of 2024. Enhance your customer service experience without breaking the bank." hreflang="en-US" onover-preload="1">bezplatnú verziu</a>.</p><h4 id="price">Cena</h4><ul><li><strong>Standard</strong> – 25$/agent/mesiac (20$/agent/ročne)</li><li><strong>Plus</strong> – 50$/agent/mesiac ($40/agent/ročne)</li><li><strong>Enterprise</strong> – Na vyžiadanie (Len ročne)</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/help-scout-alternative/" urlslab_href_old="https://www.liveagent.ae/help-scout-alternative/" title="Discover the top 10 Help Scout alternatives for 2024 offering superior features, integrations, and cost-effective solutions for your business." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Help Scoutu</strong></a></p><h3 id="5-kb-support">5. KB Support</h3><figure class="wp-block-image aligncenter size-full is-resized no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/kb-support-homepage.png" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Kb Support Homepage.png" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/16a494d2e4a8288845925579ecf99020/kb-support-homepage.png.webp 1725w, https://www.liveagent.sk/wp/urlslab-download/bf8a9f1f9d4ecad2f1dfd031cd452be0/kb-support-homepage-300x159.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/fff928ea34f60692b37a8e591c4ba429/kb-support-homepage-1024x544.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/b09c1658af6be3e30d2a9a4c02efdad3/kb-support-homepage-768x408.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/f2a12b7e068a1e2bc3e96098c28a2fd7/kb-support-homepage-94x50.png.webp 94w, https://www.liveagent.sk/wp/urlslab-download/81381b4da14beb5fd5b96d34fe9a8d1f/kb-support-homepage-47x25.png.webp 47w, https://www.liveagent.sk/wp/urlslab-download/ded6a93db4ad9f22e9084704802b3e1a/kb-support-homepage-631x335.png.webp 631w, https://www.liveagent.sk/wp/urlslab-download/4c04db29bffb206ec1ce8679761daeb8/kb-support-homepage-700x372.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/4948df4af10c438f736bcd7a2ac1e68b/kb-support-homepage-185x98.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/2a1f489f33780a6f798bc07b21a7691d/kb-support-homepage-110x58.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/9e488c9b7dd361480cf3ffcf1910fdb9/kb-support-homepage-485x258.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 863px) 100vw, 863px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3b2cc3d4d01a7eecfdde42fb1e9f8905/kb-support-homepage.png 1725w, https://www.liveagent.sk/wp/urlslab-download/116956623f49fd24fcfd610eec7c5924/kb-support-homepage-300x159.png 300w, https://www.liveagent.sk/wp/urlslab-download/0b9598757232ca51e8048949beee7641/kb-support-homepage-1024x544.png 1024w, https://www.liveagent.sk/wp/urlslab-download/ea63d1ab995fc68a0b7e2b9fd21e1866/kb-support-homepage-768x408.png 768w, https://www.liveagent.sk/wp/urlslab-download/b7d71bc098533db70b5ec9c2503f39bf/kb-support-homepage-94x50.png 94w, https://www.liveagent.sk/wp/urlslab-download/15f213fb6a7219e50e5ebf7682a7bb07/kb-support-homepage-47x25.png 47w, https://www.liveagent.sk/wp/urlslab-download/80dd65c2b49192a57d66dc1ee25332a9/kb-support-homepage-631x335.png 631w, https://www.liveagent.sk/wp/urlslab-download/8d4d42cec5a91b38fe63a39fdc541a23/kb-support-homepage-700x372.png 700w, https://www.liveagent.sk/wp/urlslab-download/2df11f76d185170d123151e8591bdf7b/kb-support-homepage-185x98.png 185w, https://www.liveagent.sk/wp/urlslab-download/0c1f94861eb55fc0544a703c9aa35cad/kb-support-homepage-110x58.png 110w, https://www.liveagent.sk/wp/urlslab-download/e6b921a0550fc7ad670c25e5c40ef1cd/kb-support-homepage-485x258.png 485w" urlslab-lazy="yes" sizes="(max-width: 863px) 100vw, 863px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/16a494d2e4a8288845925579ecf99020/kb-support-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585456" alt="Kb-support ticketing software homepage" width="863" height="458" data-src="https://www.liveagent.sk/wp/urlslab-download/3b2cc3d4d01a7eecfdde42fb1e9f8905/kb-support-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture></a></figure><p>Aj keď nie je taký bežný ako iné tiketing systémy v tomto zozname, KB Support sa zameriava na to, aby bol najlepším doplnkom nástroja podpory pre webové stránky WordPress a eCommerce.</p><h4 id="recommended-for-small-to-medium-businesses">Odporúča sa pre malé a stredné podniky</h4><p>Tento produkt je určený pre začínajúce webové podniky s doplnkami špeciálne pre integráciu WordPressu a elektronického obchodu.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Formuláre na odoslanie</li><li>Hosťovské tiklety</li><li>Znalostná základňa s možnosťou obmedziť články</li><li>Povolenia agenta</li><li>Automatické priraďovanie</li><li>Sledovač SLA</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Zatiaľ čo KB Support má nízke ročné fakturačné náklady, vyžaduje si ročnú viazanosť po zaplatení. Ponúkajú možnosť zakúpiť si špecifické doplnky zahrnuté v každej úrovni plánu, takže sa môžete rozhodnúť, čo robíte a čo nepotrebujete, aj keď balíky majú výraznú zľavu. Okrem nákladov je nevýhodou, že pri práci neexistuje žiadna technológia inteligentného priraďovania; prideľuje len náhodne alebo na základe aktívnych tiketov na používateľa.</p><h4 id="price">Cena</h4><p>Za jeden web, fakturovaný ročne (cena sa zvyšuje za web na neobmedzený plán):</p><ul><li><strong>Starter</strong> – 74$</li><li><strong>Professional</strong> – 102$</li><li><strong>Enterprise</strong> – 150$</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/help-scout-alternative/" urlslab_href_old="https://www.liveagent.ae/help-scout-alternative/" title="Discover the top 10 Help Scout alternatives for 2024 offering superior features, integrations, and cost-effective solutions for your business." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Help Scoutu</strong></a></p><h3 id="6-zendesk">6. Zendesk</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6b14e912ad67a3223188e2538afd5e21/zendesk-homepage-1024x647.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/0550d613b2292be9723f7f1baff6679d/zendesk-homepage-300x190.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/6524d80745cbddce04b33cb1517858a6/zendesk-homepage-768x485.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/6c1490d2a47d8ee17fb0c86449a2655d/zendesk-homepage-1536x971.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/8faef30c909b96455053983e756f9e22/zendesk-homepage-79x50.png.webp 79w, https://www.liveagent.sk/wp/urlslab-download/1e1945fe6583356bfd463c11ee75e02a/zendesk-homepage-40x25.png.webp 40w, https://www.liveagent.sk/wp/urlslab-download/b6d841e6454bfdb24424d8e845701b57/zendesk-homepage-530x335.png.webp 530w, https://www.liveagent.sk/wp/urlslab-download/1bae8c6b07dff793782c63737e4eb218/zendesk-homepage-633x400.png.webp 633w, https://www.liveagent.sk/wp/urlslab-download/24d18655e5490163adaf10ac985320e6/zendesk-homepage-185x117.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/6d6e83ec79260e7ec3b9cfefa0f97bde/zendesk-homepage-110x70.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/9bcdc08dcff01506d1fa761c93867162/zendesk-homepage-485x306.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/43462b2015d0dc80d27f730d996b9439/zendesk-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3ece8c36f946be05c82163df485d51f0/zendesk-homepage-1024x647.png 1024w, https://www.liveagent.sk/wp/urlslab-download/b034d536e4eaa375364fd2c0c9cd6e58/zendesk-homepage-300x190.png 300w, https://www.liveagent.sk/wp/urlslab-download/15c6ed39042bd871063f1111e3195250/zendesk-homepage-768x485.png 768w, https://www.liveagent.sk/wp/urlslab-download/2f76fbebc92f84bdceaddd625d9f99b1/zendesk-homepage-1536x971.png 1536w, https://www.liveagent.sk/wp/urlslab-download/8bb5516d771e15cea3af66356dd6739a/zendesk-homepage-79x50.png 79w, https://www.liveagent.sk/wp/urlslab-download/4aa29862c7fc03d28c20c14d63223e54/zendesk-homepage-40x25.png 40w, https://www.liveagent.sk/wp/urlslab-download/1b9e3d145dc148ab191ba9af803a1138/zendesk-homepage-530x335.png 530w, https://www.liveagent.sk/wp/urlslab-download/8216713e3f8e11d90edcbf00ddb420d5/zendesk-homepage-633x400.png 633w, https://www.liveagent.sk/wp/urlslab-download/3c67040e96893ebf9c72f589089efc5a/zendesk-homepage-185x117.png 185w, https://www.liveagent.sk/wp/urlslab-download/859e57ac117409ea0dfbabf0f2b73d74/zendesk-homepage-110x70.png 110w, https://www.liveagent.sk/wp/urlslab-download/d6994595fa3a496d8055a0e96c1208c1/zendesk-homepage-485x306.png 485w, https://www.liveagent.sk/wp/urlslab-download/bb395acc57326e32f4e764c36a26ef7f/zendesk-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6b14e912ad67a3223188e2538afd5e21/zendesk-homepage-1024x647.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806614 size-large" alt="Zendesk ticketing software homepage" width="1024" height="647" data-src="https://www.liveagent.sk/wp/urlslab-download/3ece8c36f946be05c82163df485d51f0/zendesk-homepage-1024x647.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture></figure><p>Zendesk, jeden z najznámejších tiketing systémov, má veľa možností od 19€/agenta/mesačne so základnými funkciami a ich plán pripravený na podnikanie začína na 99€/agenta/mesačne. Tejto špičkovej službe dôverujú spoločnosti ako Uber a Netflix a viac ako 160 000 globálnych spoločností.</p><h4 id="recommended-for-all-size-businesses">Odporúča sa pre podniky všetkých veľkostí</h4><p>Zendesk ponúka plány pre každú veľkosť firmy a bezplatnú skúšobnú verziu pre každú úroveň.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Live chat</li><li>Fóra komunity</li><li>Bot na odpovede</li><li>Znalostná báza</li><li>Integrácia sociálnych médií</li><li>Sandbox test</li><li>Licencie na ľahký prístup</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Funkcie Zendesku sú rozsiahle, s plánmi, ktoré siahajú od <a href="https://www.liveagent.com/blog/help-desk-software-for-small-business/" urlslab_href_old="https://www.liveagent.com/business/help-desk-software-for-small-business/" title="Discover the best help desk software for small business owners to elevate support, increase productivity, and strengthen customer relationships." hreflang="en-US" onover-preload="1">malých podnikov</a> až po korporácie. Účtuje sa ročne alebo mesiac po mesiaci, neexistuje žiadny záväzok voči spoločnosti Zendesk mimo týchto podmienok (za zrušenie alebo prechod na nižšiu verziu sa nevracajú žiadne peniaze).</p><h4 id="price">Cena</h4><ul><li><strong>Support Team</strong> – 19$/agent/mesiac, účtované ročne</li><li><strong>Support Professional</strong> – 49$/agent/mesiac, účtované ročne</li><li><strong>Support enterprise</strong> – 99$/agent/mesiac, účtované ročne</li><li><strong>Suite Team</strong> – 59$/agent/mesiac, účtované ročne</li><li><strong>Suite Growth</strong> – 99$/agent/mesiac, účtované ročne</li><li><strong>Suite Professional</strong>– 125$/agent/mesiac, účtované ročne</li><li><strong>Suite Enterprise</strong> – 199$/agent/mesiac, účtované ročne</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/zendesk-alternative/" urlslab_href_old="https://www.liveagent.ae/zendesk-alternative/" title="Pick the best Zendesk alternative for your needs! Boost customer service with cost-effective options, top-notch support, and feature-rich solutions." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Zendesku</strong></a></p><h3 id="7-vision-helpdesk">7. Vision Helpdesk</h3><figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/vision-homepage.png" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Vision Homepage.png" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7a34adb66715490269fbdb320e49e45c/vision-homepage.png.webp 1775w, https://www.liveagent.sk/wp/urlslab-download/a499f9176eb79a045ca6c944efb612b8/vision-homepage-300x155.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/a8ec13ea67b101eae350232cb83660fa/vision-homepage-1024x529.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/94fcb88cce75ef78415cda9ade2d1c31/vision-homepage-768x397.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/ea9d5f703be8283872fccb950d5ae94c/vision-homepage-97x50.png.webp 97w, https://www.liveagent.sk/wp/urlslab-download/b10ac69117b51ee3b04022f131725cf1/vision-homepage-48x25.png.webp 48w, https://www.liveagent.sk/wp/urlslab-download/96db317cc987abc1c4b5117049485344/vision-homepage-648x335.png.webp 648w, https://www.liveagent.sk/wp/urlslab-download/7e696c19160bd0a52706b2c20d68992e/vision-homepage-700x362.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/289ce87a8fa38791287b245f190bb2ed/vision-homepage-185x96.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/dca8cbdf0812d611819109afc9c2ed0e/vision-homepage-110x57.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/4ec1e9e9b10212ce3a7a3ae6bc524b2b/vision-homepage-485x251.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1775px) 100vw, 1775px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ec857009f3b5f747f6463cad143b6be1/vision-homepage.png 1775w, https://www.liveagent.sk/wp/urlslab-download/03549848ed24d25d84068e77e6a8fb7d/vision-homepage-300x155.png 300w, https://www.liveagent.sk/wp/urlslab-download/5cdb61bf3b18a532701c40e24824fefa/vision-homepage-1024x529.png 1024w, https://www.liveagent.sk/wp/urlslab-download/a394ac3cc19ea11f0529fd4c74a27554/vision-homepage-768x397.png 768w, https://www.liveagent.sk/wp/urlslab-download/d6ac9467abe37cdc8fe7f5a7b68a06bd/vision-homepage-97x50.png 97w, https://www.liveagent.sk/wp/urlslab-download/e79d1bce293b0978b1ad20ff2f1fe302/vision-homepage-48x25.png 48w, https://www.liveagent.sk/wp/urlslab-download/2a3fe9a6319fe9e8418963587273e7c8/vision-homepage-648x335.png 648w, https://www.liveagent.sk/wp/urlslab-download/2847e2900c754a280c4df4a8d228fc91/vision-homepage-700x362.png 700w, https://www.liveagent.sk/wp/urlslab-download/a7524bd1df97953c4620490fcb58758e/vision-homepage-185x96.png 185w, https://www.liveagent.sk/wp/urlslab-download/07381b56fdbe060ada2dcdc77367479d/vision-homepage-110x57.png 110w, https://www.liveagent.sk/wp/urlslab-download/953bf561826bccf8ec85fb982fb60cea/vision-homepage-485x251.png 485w" urlslab-lazy="yes" sizes="(max-width: 1775px) 100vw, 1775px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7a34adb66715490269fbdb320e49e45c/vision-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585527" alt="Visionhelpdesk help desk ticketing system homepage" width="1775" height="917" data-src="https://www.liveagent.sk/wp/urlslab-download/ec857009f3b5f747f6463cad143b6be1/vision-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture></a></figure><p>Vision Helpdesk ponúka mnoho možností technickej podpory, od zákazníckeho servisu až po IT podporu, no je to tiketing systém, ktorý sa zameriava na vašich zamestnancov s funkciami spolupráce a gamifikácie, ktoré podporujú pozitívne pracovné prostredie. To však neznamená, že stratili zo zreteľa zákazníka, ponúkajú viackanálový prístup na interakciu s podporou pre zákazníka.</p><h4 id="recommended-for-small-businesses">Odporúčané pre malé podniky</h4><p>Tento systém vytvorí centralizovanú podporu pre vašu firmu s prispôsobiteľnými pracovnými postupmi. Hoci má rozumnú cenu, nemá takú širokú škálu funkcií, aké potrebujú niektoré väčšie podniky.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Automatizácia</li><li>Gamifikácia</li><li>Fakturácia</li><li>Viackanálový</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Zatiaľ čo Vision Helpdesk je k dispozícii v cloude SaaS aj v licenciách na stiahnutie, cloudová licencia pre SaaS je dostupná iba v USA, Spojenom Kráľovstve, EÚ a Indii. Majú však 30-dňovú nezáväznú bezplatnú skúšobnú verziu softvéru.</p><p>Tento systém je zameraný viac na fakturovateľné hodiny zákazníckeho servisu ako na všeobecný zákaznícky servis a funkcia live chatu sa kupuje zvlášť.</p><h4 id="price">Cena</h4><ul><li><strong>Starter</strong> – 12$/agent/mesiac, účtované ročne / 15$/agent, účtované mesačne</li><li><strong>Pro</strong> – 20$/agent/mesiac, účtované ročne / 25$/agent, účtované mesačne</li><li><strong>Satellite Help Desk</strong> – 24$/agent/mesiac, účtované ročne / 30$/agent, účtované mesačne</li><li><strong>Pro Service Desk</strong> – 32$/agent/mesiac, účtované ročne / 40$/agent, účtované mesačne</li><li><strong>Ent Service Desk</strong> – 48$/agent/mesiac, účtované ročne / 60$/agent, účtované mesačne</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/vision-alternative/" title="LiveAgent is the ultimate customer support solution. Choose from our three paid plans or select individual features for your business needs." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Vision Helpdesku</strong></a></p><h3 id="8-hubspot">8. HubSpot</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/265670176bd9e23f9608d15ded6e67b2/hubspot-service-hub-homepage-1024x657.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/72266a1722e41d1b34682f93a5a09f2e/hubspot-service-hub-homepage-300x193.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/1eb8643464716122d1d2ed76cefd5443/hubspot-service-hub-homepage-768x493.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/2501266306607f7534214c27b89aa772/hubspot-service-hub-homepage-1536x986.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/a666f900160c46a36ffefc30b3c24357/hubspot-service-hub-homepage-78x50.png.webp 78w, https://www.liveagent.sk/wp/urlslab-download/e328b167acd12fefef8ae59f9042ac1d/hubspot-service-hub-homepage-39x25.png.webp 39w, https://www.liveagent.sk/wp/urlslab-download/ab777adf215b294f675a1e0dfef14ffc/hubspot-service-hub-homepage-522x335.png.webp 522w, https://www.liveagent.sk/wp/urlslab-download/c28e40d06273d36f061d3b8e7c4990f6/hubspot-service-hub-homepage-623x400.png.webp 623w, https://www.liveagent.sk/wp/urlslab-download/a335270ca8336472f17f98b2261cf2a5/hubspot-service-hub-homepage-185x119.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/67316f60ef3e1ab60aeec3695b4150a1/hubspot-service-hub-homepage-110x71.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/adc47bdfc78c75868deb09ba69c48f8f/hubspot-service-hub-homepage-485x311.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/2a77d648d1fddc76ed237b43597c5a7e/hubspot-service-hub-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/41c24c3bd527f920cd9aea2b8cee6684/hubspot-service-hub-homepage-1024x657.png 1024w, https://www.liveagent.sk/wp/urlslab-download/6e3fca5d2ea89e1e80c45c788434390a/hubspot-service-hub-homepage-300x193.png 300w, https://www.liveagent.sk/wp/urlslab-download/85e57ee248693242245a975ca4111d9f/hubspot-service-hub-homepage-768x493.png 768w, https://www.liveagent.sk/wp/urlslab-download/41a6eed33a8f7f1811ceec1c5b13cebc/hubspot-service-hub-homepage-1536x986.png 1536w, https://www.liveagent.sk/wp/urlslab-download/9d0260df4f94a6a18dbd897c5b842338/hubspot-service-hub-homepage-78x50.png 78w, https://www.liveagent.sk/wp/urlslab-download/429a49fc05cae72e443feca37d9429ef/hubspot-service-hub-homepage-39x25.png 39w, https://www.liveagent.sk/wp/urlslab-download/76eafdea6fc619829deb29cc7e3bd2a1/hubspot-service-hub-homepage-522x335.png 522w, https://www.liveagent.sk/wp/urlslab-download/c8226e82b0c77aa92ac07b0402c45be5/hubspot-service-hub-homepage-623x400.png 623w, https://www.liveagent.sk/wp/urlslab-download/585c723a0fc9142a3e77f0ae86c70b10/hubspot-service-hub-homepage-185x119.png 185w, https://www.liveagent.sk/wp/urlslab-download/7a62fe154dd5dea8fe57657cbade07e2/hubspot-service-hub-homepage-110x71.png 110w, https://www.liveagent.sk/wp/urlslab-download/97e6a6e4fe6688512facb12a2d74facf/hubspot-service-hub-homepage-485x311.png 485w, https://www.liveagent.sk/wp/urlslab-download/dddb17a96637b77c3c733ca3100e17cb/hubspot-service-hub-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/265670176bd9e23f9608d15ded6e67b2/hubspot-service-hub-homepage-1024x657.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806644 size-large" alt="Hubspot Service Hub ticketing tool homepage" width="1024" height="657" data-src="https://www.liveagent.sk/wp/urlslab-download/41c24c3bd527f920cd9aea2b8cee6684/hubspot-service-hub-homepage-1024x657.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture></figure><p>Rovnako ako ostatní na tomto zozname, HubSpot Service Hub je nastavený tak, aby rástol s vami a je to známa značka, pretože ponúka mnoho ďalších produktov. Môžete začať s bezplatným plánom od dôveryhodného mena na internete a môžete využiť flexibilnú podporu a jednoduchú registráciu, aby ste lepšie porozumeli svojim zákazníkom.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Systém HubSpot Service Hub je možnosť, ktorá sa prispôsobí vašej firme pomocou bezplatnej aj platenej verzie v závislosti od potrieb vašej spoločnosti. Vyššie úrovne ponúkajú dôležité funkcie pre veľký podnik, ktorý rastie.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Smerovanie tiketov</li><li>Prieskumy NPS</li><li>Jednotné prihlásenie</li><li>Nedostatočná integrácia</li><li>Povolenia na úrovni poľa</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Ponúkajú bezplatnú verziu s mnohými základnými funkciami, ktoré potrebujete, aby ste mohli začať. Napriek tomu <a href="https://www.liveagent.sk/funkcie/automaticka-distribucia-tiketov/" urlslab_href_old="https://www.liveagent.sk/momayezat/automaticka-distribucia-tiketov/" title="Zlepšite efektivitu svojho tímu s automatickou distribúciou tiketov v LiveAgente! Táto funkcia priraďuje tikety na základe pravidiel, čím šetrí čas a zvyšuje spokojnosť zákazníkov. Objavte viac o možnostiach a výhodách tejto automatizácie." hreflang="sk-SK" onover-preload="1">automatizácia tiketov</a> nezačne, kým plán 50$ za mesiac nezahŕňa dvoch agentov a možnosť pridať ďalších používateľov za 25$ nie je na štartovacej úrovni. Na najvyššej úrovni je to ročný záväzok.</p><h4 id="price">Cena</h4><ul><li><strong>Free tools</strong></li><li><strong>Starter</strong> – Začína na 50$/mesiac, účtované mesačne (Od dvoch platených užívateľov)</li><li><strong>Professional</strong> – Začína na 450$/mesiac, účtované mesačne (Od piatich platených používateľov)</li><li><strong>Enterprise</strong> – Začína na 1,200$/mesiac, účtované 14,400$/ročne (Začína od 10 platených používateľov)</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/alternatives/hubspot-service-hub/" urlslab_href_old="https://www.liveagent.com/hubspot-service-hub-alternative/" title="Unveil companies like HubSpot that provide innovative CRM alternatives to elevate your customer service game." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Hubspot Service Hubu</strong></a></p><h3 id="9-front">9. Front</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e7c0639dbdf9185d922cb18ab6d1998c/front-homepage-1024x596.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/981a862d4b0f0f0aef28e0fdb1a0a098/front-homepage-300x175.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/a184ad08de533d931db4de6c44a7ef2c/front-homepage-768x447.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/ed872710345236dfd52a0bec847e65a5/front-homepage-1536x895.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/f4563e1b9d8aa9fda56211027357706e/front-homepage-86x50.png.webp 86w, https://www.liveagent.sk/wp/urlslab-download/8e08a08ed1692631aae8c461bd028e44/front-homepage-43x25.png.webp 43w, https://www.liveagent.sk/wp/urlslab-download/46b1823ab26a98cd8ca1627726eb476e/front-homepage-575x335.png.webp 575w, https://www.liveagent.sk/wp/urlslab-download/a29e0efce06f1d5562d5c7e235f5b71c/front-homepage-687x400.png.webp 687w, https://www.liveagent.sk/wp/urlslab-download/f4dc1365a24957401141a26c717e7e1f/front-homepage-185x108.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/288ee2fb37aa226ca470543d086f7b58/front-homepage-110x64.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/1815a2bd3027bd2afc5d5c15b373ee86/front-homepage-485x283.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/e72ceb8f2c4aa486d6c4f8a39fa4e88a/front-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2dd5c744f296f9ea29491b446f43e239/front-homepage-1024x596.png 1024w, https://www.liveagent.sk/wp/urlslab-download/e7f8c54d5239a8728774a43d9f1d85d2/front-homepage-300x175.png 300w, https://www.liveagent.sk/wp/urlslab-download/99ac3bccd06dd43df2308eecd2d4254a/front-homepage-768x447.png 768w, https://www.liveagent.sk/wp/urlslab-download/8fb985758cb8826e194f74c3e0425178/front-homepage-1536x895.png 1536w, https://www.liveagent.sk/wp/urlslab-download/5251cd8f28b9d33d9ab6c7566325fbc4/front-homepage-86x50.png 86w, https://www.liveagent.sk/wp/urlslab-download/f0cf9d981920c08446ab8b864a9383a9/front-homepage-43x25.png 43w, https://www.liveagent.sk/wp/urlslab-download/c57022e6eaa6ab8d3d7169025e04bfa7/front-homepage-575x335.png 575w, https://www.liveagent.sk/wp/urlslab-download/e63f1eb3e4662d61a0aaa5f96e3e931c/front-homepage-687x400.png 687w, https://www.liveagent.sk/wp/urlslab-download/607f59f73aec4eb1764219d3019da978/front-homepage-185x108.png 185w, https://www.liveagent.sk/wp/urlslab-download/caf2412d8a7c6b59f99e787936b4f127/front-homepage-110x64.png 110w, https://www.liveagent.sk/wp/urlslab-download/aeafa62f4af9058331ed2c5e16119872/front-homepage-485x283.png 485w, https://www.liveagent.sk/wp/urlslab-download/89b64ddba0903b05f9ce888874692af9/front-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e7c0639dbdf9185d922cb18ab6d1998c/front-homepage-1024x596.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806678 size-large" alt="Front ticketing system software homepage" width="1024" height="596" data-src="https://www.liveagent.sk/wp/urlslab-download/2dd5c744f296f9ea29491b446f43e239/front-homepage-1024x596.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture></figure><p>Predávaný ako riešenie helpdesku, ktoré vytvára pre zákazníkov prispôsobenejšie prostredie, Front odstraňuje čísla tiketov, aby poskytol zákazníkovi osobnú odpoveď. Je to jednoduché a intuitívne a automatizácia sleduje prideľovanie požiadaviek správnemu členovi tímu podpory.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Front je vysoko škálovateľný systém s až desiatimi spolupracovníkmi na spodnej úrovni, 50 na druhej a neobmedzenými na najvyššej.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Tímové doručené pošty</li><li>Analytika</li><li>Šablóny správ</li><li>Pravidlá</li><li>Priradenia</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Nemá tiketing systém, ale funguje tak, že podporu organizuje prostredníctvom zdieľaných priečinkov doručenej pošty a priraďuje ich prostredníctvom automatického vyrovnávania záťaže. Hoci tiketing systém neautomatizuje priradenia, môžete vytvoriť pravidlá, ktoré to urobia (vlastné pravidlá sú k dispozícii iba na úrovni 49$).</p><p>Existuje aj ročný záväzok.</p><h4 id="price">Cena</h4><ul><li><strong>Starter</strong> – 19$/osobu/mesiac, účtované ročne</li><li><strong>Growth</strong> – 49$/osobu/mesiac, účtované ročne</li><li><strong>Scale</strong> – 99$/osobu/mesiac, účtované ročne</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.dk/front-alternative/" title="Opdag LiveAgent, det bedste alternativ til Front med 24/7 kundeservice, ingen opsætningsgebyrer, og en gratis 14-dages prøveperiode!" hreflang="da-DK" onover-preload="1"><strong>Porovnanie LiveAgenta a Frontu</strong></a></p><h3 id="10-azuredesk">10. AzureDesk</h3><figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/azuredesk-homepage.jpg" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Azuredesk Homepage.jpg" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/eced381782236392d604d6297aad42c5/azuredesk-homepage.jpg.webp 1891w, https://www.liveagent.sk/wp/urlslab-download/c77662527019a06da3bbaec601a25afb/azuredesk-homepage-300x126.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/1b02c5d9dfde02c426b33be289f8ee96/azuredesk-homepage-1024x431.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/35eace4f90f18f6c6dc699ca7dd6b170/azuredesk-homepage-768x323.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/22d1f61fc4b54afb63788f36d0b480cd/azuredesk-homepage-119x50.jpg.webp 119w, https://www.liveagent.sk/wp/urlslab-download/3636b51acf5d6e9bbd2816796703483c/azuredesk-homepage-59x25.jpg.webp 59w, https://www.liveagent.sk/wp/urlslab-download/019294eaf117104b4033a93f85bc0ceb/azuredesk-homepage-797x335.jpg.webp 797w, https://www.liveagent.sk/wp/urlslab-download/8b5c53d8cc0898808cb6d33f20964a9d/azuredesk-homepage-700x294.jpg.webp 700w, https://www.liveagent.sk/wp/urlslab-download/b49893e0b28c535f4a5c5cab7af1b5c9/azuredesk-homepage-185x78.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/aa5db6b9900edb5c5b1793006e1a7acd/azuredesk-homepage-110x46.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/5f0a5eb94606eb8bbbe8441b0d76ed7b/azuredesk-homepage-485x204.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1891px) 100vw, 1891px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/504f0169613cef313694ad7dda6601a3/azuredesk-homepage.jpg 1891w, https://www.liveagent.sk/wp/urlslab-download/6923cbeb9be42f0fcef9b155b8ec9012/azuredesk-homepage-300x126.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/4d33a07839bf0b12344ae7313a85c941/azuredesk-homepage-1024x431.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/1251e45afdccdad3d554deeaf9a8cca3/azuredesk-homepage-768x323.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/d97388f5c6d9f1672bb3e3043093f4bb/azuredesk-homepage-119x50.jpg 119w, https://www.liveagent.sk/wp/urlslab-download/72ba424a3d6ce423fbbd0fbf1e1b64fb/azuredesk-homepage-59x25.jpg 59w, https://www.liveagent.sk/wp/urlslab-download/8bcf785b9408c40d20c710d35fb0a2e7/azuredesk-homepage-797x335.jpg 797w, https://www.liveagent.sk/wp/urlslab-download/a74f20a2d1fe2d830b1efdf6f9dc3e3b/azuredesk-homepage-700x294.jpg 700w, https://www.liveagent.sk/wp/urlslab-download/691afd6d4c7c922175d0afa0b8aebd75/azuredesk-homepage-185x78.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/5f88349d2865251400a902d902845c5d/azuredesk-homepage-110x46.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/49ad37dca046f9bf956324d2667c8b05/azuredesk-homepage-485x204.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1891px) 100vw, 1891px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/eced381782236392d604d6297aad42c5/azuredesk-homepage.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585599" alt="Azuredesk ticketing support system homepage" width="1891" height="795" data-src="https://www.liveagent.sk/wp/urlslab-download/504f0169613cef313694ad7dda6601a3/azuredesk-homepage.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture></a></figure><p>Tento systém je cenovo dostupnou možnosťou pre malé a stredné podniky, ktoré sa snažia zjednodušiť používanie systému technickej podpory. Ponúka možnosti prispôsobenia a integráciu aplikácií tretích strán.</p><h4 id="recommended-for-small-to-medium-businesses">Odporúčaný pre malé a stredné podniky</h4><p>Aj keď je hodnota za cenu pri Azure desku vysoká, skutočnosť, že majú iba jeden plán, ktorý nemá funkcie na podnikovej úrovni, obmedzuje jeho použiteľnosť pre malé a stredné podniky</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Správa tiketov</li><li>Neobmedzený inbox</li><li>Integrácie aplikácií</li><li>Prehľady</li><li>Spolupráca</li><li>Znalostná základňa</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>K dispozícii je 14-dňová bezplatná skúšobná verzia. K dispozícii je však iba jedna možnosť plánu. Plán má veľa funkcií, ale rozsah škálovateľnosti je obmedzený. Neexistujú žiadne pokročilé funkcie pre podniky, ako napríklad bezpečnosť alebo správa.</p><h4 id="price">Cena</h4><ul><li><strong>One plan</strong> – 33$/užívateľ/mesiac, účtované ročne (50$/mesiac, účtované mesačne).</li></ul><h3 id="11-supportbee">11. SupportBee</h3><figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/supportbee-homepage.png" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Supportbee Homepage.png" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9ffaf9d93386f641453afe5e0d798725/supportbee-homepage.png.webp 1888w, https://www.liveagent.sk/wp/urlslab-download/ed55811ae5d642c1527498c3fc13821d/supportbee-homepage-300x136.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/8157356b6b55b0ab0b8432fd6dd705dd/supportbee-homepage-1024x464.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/fa51d59cb77f4c5395edea3f529d4ca6/supportbee-homepage-768x348.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/5b4d494b7a951edbe3f03f617a8caf86/supportbee-homepage-110x50.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/311528bfcd8610c1bc536e509ec7bb95/supportbee-homepage-55x25.png.webp 55w, https://www.liveagent.sk/wp/urlslab-download/da282410877c2ddb3c22e7c974e24bbd/supportbee-homepage-739x335.png.webp 739w, https://www.liveagent.sk/wp/urlslab-download/d680edf8d89b50cd7999de7e797754c4/supportbee-homepage-700x317.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/2f8fa94980f4288bb5251544027136b0/supportbee-homepage-185x84.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/dac6362043ff7b23f93dae17a153bb6c/supportbee-homepage-485x220.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1888px) 100vw, 1888px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5151fe8a0eeaf300cf60ea9ddf5d1897/supportbee-homepage.png 1888w, https://www.liveagent.sk/wp/urlslab-download/358c1063340ec783bdee4dadf8e1754b/supportbee-homepage-300x136.png 300w, https://www.liveagent.sk/wp/urlslab-download/52cc6cbf99513d09ae5a9a7cdf2f7a43/supportbee-homepage-1024x464.png 1024w, https://www.liveagent.sk/wp/urlslab-download/d86b71902cf1a0344ebbd97cd66a6c73/supportbee-homepage-768x348.png 768w, https://www.liveagent.sk/wp/urlslab-download/5c1a164e0663ed8ca9bd8dfb67e40cf4/supportbee-homepage-110x50.png 110w, https://www.liveagent.sk/wp/urlslab-download/40f4eaeba0bf0d37eebf8cb051da05f8/supportbee-homepage-55x25.png 55w, https://www.liveagent.sk/wp/urlslab-download/fb914ca95db8dcdbed073eeddf381098/supportbee-homepage-739x335.png 739w, https://www.liveagent.sk/wp/urlslab-download/0dc9aec0b52156c8e4b4af485517d969/supportbee-homepage-700x317.png 700w, https://www.liveagent.sk/wp/urlslab-download/07c967a69603645f0bb409fe9ab5647a/supportbee-homepage-185x84.png 185w, https://www.liveagent.sk/wp/urlslab-download/6d0a80ab44d23beeaca607c3d6a00612/supportbee-homepage-485x220.png 485w" urlslab-lazy="yes" sizes="(max-width: 1888px) 100vw, 1888px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9ffaf9d93386f641453afe5e0d798725/supportbee-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585629" alt="Supportbee IT ticketing system homepage" width="1888" height="856" data-src="https://www.liveagent.sk/wp/urlslab-download/5151fe8a0eeaf300cf60ea9ddf5d1897/supportbee-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture></a></figure><p>SupportBee je asistenčný tiketing systém, ktorý sa ľahko nastavuje a je optimalizovaný pre mobilné zariadenia. SupportBee je flexibilný tímový systém.</p><h4 id="recommended-for-small-businesses">Odporúčaný pre malé podniky</h4><p>Tento systém ponúka všetky základy, ktoré by ste potrebovali na spustenie tímu služieb zákazníkom. Neposkytuje však podporu, ktorú môžu potrebovať väčšie podniky.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Zdieľaná doručená pošta</li><li>Znalostná základňa</li><li>Zákaznícky portál</li><li>Integrácia aplikácie</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Hoci cenovo dostupný, funkcie a funkčnosť SupportBee nie sú také rozsiahle alebo komplexné ako tie, ktoré ponúkajú iné spoločnosti za rovnakú cenu. Softvér zákazníckeho portálu je tiež dostupný len na vyššej úrovni. Celkovo však ide o zjednodušený tiketing systém, ktorý bude dobre fungovať pre menšie spoločnosti.</p><h4 id="price">Cena</h4><ul><li><strong>Startup</strong> – 15$/používateľ/mesiac alebo 13$/používateľ/mesiac, účtované ročne</li><li><strong>Enterprise</strong> – 20$/používateľ/mesiac alebo 17$/používateľ/mesiac, účtované ročne<</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.live-agent.nl/supportbee-alternative/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1"><strong>Porovnanie LiveAgenta a SupportBee</strong></a></p><h3 id="12-freshdesk">12. Freshdesk</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ae3fad6589567476c2e8f6f320263d3b/freshdesk-homepage-1024x652.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/71c913fda99c85ebecd3c1b9c13c674e/freshdesk-homepage-300x191.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/e89961d896a82ea7171882b35415bf59/freshdesk-homepage-768x489.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/93c404165522a7068eafaf23b3bbd425/freshdesk-homepage-1536x978.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/c27fb9acb643a6ccf10e9d02cdd8a815/freshdesk-homepage-79x50.png.webp 79w, https://www.liveagent.sk/wp/urlslab-download/02fb9109a5cf2fc5b5f3135226f6e472/freshdesk-homepage-39x25.png.webp 39w, https://www.liveagent.sk/wp/urlslab-download/8723b9bd84ff4a5177a3e66fef06fdbf/freshdesk-homepage-526x335.png.webp 526w, https://www.liveagent.sk/wp/urlslab-download/7df8f7bf9e8bf0b9b8b4b445bc41d833/freshdesk-homepage-628x400.png.webp 628w, https://www.liveagent.sk/wp/urlslab-download/864810009e2431c77a803c60937082ae/freshdesk-homepage-185x118.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/b053a161bf73b03534d2fece74eb4cb9/freshdesk-homepage-110x70.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/42313c5ddbf1f7ad1d60e24ce3b329aa/freshdesk-homepage-485x309.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/7199c1bd22216b6a4c7d67cd49495fac/freshdesk-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8855fbc57a6ad43f3dd523973f009a19/freshdesk-homepage-1024x652.png 1024w, https://www.liveagent.sk/wp/urlslab-download/bd2291db7947adfa39a169bb0ce83cf3/freshdesk-homepage-300x191.png 300w, https://www.liveagent.sk/wp/urlslab-download/19e74b2bb2faeb2b8698cd830cb9c0fe/freshdesk-homepage-768x489.png 768w, https://www.liveagent.sk/wp/urlslab-download/e6d41a960f761155186ca9141807c189/freshdesk-homepage-1536x978.png 1536w, https://www.liveagent.sk/wp/urlslab-download/53e08c91568837ee247516d3675bfb85/freshdesk-homepage-79x50.png 79w, https://www.liveagent.sk/wp/urlslab-download/c594e54ac78b9c42b51870d2831ced71/freshdesk-homepage-39x25.png 39w, https://www.liveagent.sk/wp/urlslab-download/c1a3ffc86b9a254f5da084e4a31bf620/freshdesk-homepage-526x335.png 526w, https://www.liveagent.sk/wp/urlslab-download/685250473207f81df141bd2a130d6ec1/freshdesk-homepage-628x400.png 628w, https://www.liveagent.sk/wp/urlslab-download/c90eb8907ef913f454b6a493f9dd4df8/freshdesk-homepage-185x118.png 185w, https://www.liveagent.sk/wp/urlslab-download/318edf2ecc8581e34b0b36d53f0e4bec/freshdesk-homepage-110x70.png 110w, https://www.liveagent.sk/wp/urlslab-download/5b897d41539b14f84cb2af67d57150b5/freshdesk-homepage-485x309.png 485w, https://www.liveagent.sk/wp/urlslab-download/445f87bb5c3fc1570902ddbfe5a1c1c1/freshdesk-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ae3fad6589567476c2e8f6f320263d3b/freshdesk-homepage-1024x652.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806707 size-large" alt="Freshdesk support ticketing system homepage" width="1024" height="652" data-src="https://www.liveagent.sk/wp/urlslab-download/8855fbc57a6ad43f3dd523973f009a19/freshdesk-homepage-1024x652.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture></figure><p>Freshdesk je platforma služieb zákazníkom typu všetko v jednom, ktorej dôveruje viac ako 40 000 spoločností vrátane HP, Pearson a American Express. Vďaka škálovateľnej platforme Freshdesku, domácej podpore viacerých kanálov a funkciám spolupráce môže vaša firma zefektívniť prácu a prekonať očakávania zákazníkov.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Tento systém je vytvorený na mieru s cenovo dostupnými možnosťami v rôznych obchodných podmienkach.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Integrácia služby odosielania správ</li><li>Samoobslužné možnosti s robotmi a AI</li><li>Automatizácia</li><li>Funkcie spolupráce</li><li>Funkcie správy a zabezpečenia</li><li>Správa identity a prístupu</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Existuje bezplatná verzia so základmi, ktoré spoločnosť potrebuje, aby mohla začať. Potom každá úroveň postupuje tak, aby zahŕňala funkcie, ktoré budete pri raste potrebovať. Smerovanie založené na zručnostiach však začína až na najvyššej úrovni.</p><h4 id="price">Cena</h4><ul><li><strong>Free</strong></li><li><strong>Growth – </strong>15€/agent/mesiac, účtované ročne – 18€/agent/mesiac, účtované mesačne</li><li><strong>Pro – </strong>49€/agent/mesiac, účtované ročne – 59€/agent/mesiac, účtované mesačne</li><li><strong>Enterprise – </strong>79€/agent/mesiac, účtované ročne – 95€/agent/mesiac, účtované mesačne<strong><br></strong></li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/freshdesk-alternative/" urlslab_href_old="https://www.liveagent.com/freshdesk-alternative/" title="Upgrade your customer service with 15 top Freshdesk alternatives! Transform your support processes and skyrocket customer satisfaction today." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Freshdesku</strong></a></p><h3 id="13-awesome-support">13. Awesome Support</h3><figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/awesome-support-homepage.png" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Awesome Support Homepage.png" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1b8178be60210b5d329618f4073cd5b3/awesome-support-homepage.png.webp 1862w, https://www.liveagent.sk/wp/urlslab-download/248d02e5dfb37537f5983357a58d9e60/awesome-support-homepage-300x148.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/44c80bc0fe317111fd252b5379c28f5a/awesome-support-homepage-1024x507.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/3444b7463e31c3f8c6717147bd7f705f/awesome-support-homepage-768x380.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/d3b059570ab4384abee7fb8af31a2525/awesome-support-homepage-101x50.png.webp 101w, https://www.liveagent.sk/wp/urlslab-download/62dbc1f39f9cba4cd578970867fb1a7f/awesome-support-homepage-51x25.png.webp 51w, https://www.liveagent.sk/wp/urlslab-download/a2afe2be8dcf78043cd1a2ffe9d7873c/awesome-support-homepage-677x335.png.webp 677w, https://www.liveagent.sk/wp/urlslab-download/d56aa5d18dc537d1e863ef5a8ac47bee/awesome-support-homepage-700x346.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/c444c070316f4cb2ef20cf4a1ec01411/awesome-support-homepage-185x92.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/3b0a9811c5cd6bcb45f2fca5740fd16f/awesome-support-homepage-110x54.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/4b5475892f9bda46db6d5028beb22c3b/awesome-support-homepage-485x240.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1862px) 100vw, 1862px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/04c71c777c3b052f48336ec9539332a6/awesome-support-homepage.png 1862w, https://www.liveagent.sk/wp/urlslab-download/451b7f87563fba31d194541185945d71/awesome-support-homepage-300x148.png 300w, https://www.liveagent.sk/wp/urlslab-download/5c82b0600c7a2f8ea37ad229daf989b9/awesome-support-homepage-1024x507.png 1024w, https://www.liveagent.sk/wp/urlslab-download/a181d2248724d813cff2ab09ca4b62e5/awesome-support-homepage-768x380.png 768w, https://www.liveagent.sk/wp/urlslab-download/cac43a59a9e34518ca6b1d270ff1b737/awesome-support-homepage-101x50.png 101w, https://www.liveagent.sk/wp/urlslab-download/8452e08214aecd6bafb18f8665e75eec/awesome-support-homepage-51x25.png 51w, https://www.liveagent.sk/wp/urlslab-download/8db8d9027d2d65f67169dbd3b263112d/awesome-support-homepage-677x335.png 677w, https://www.liveagent.sk/wp/urlslab-download/69831742a7a39800e3d532f0f2203086/awesome-support-homepage-700x346.png 700w, https://www.liveagent.sk/wp/urlslab-download/21770f938bcf6b3550a90bd0cddcf282/awesome-support-homepage-185x92.png 185w, https://www.liveagent.sk/wp/urlslab-download/1ecf9c6ba6c27c1860cd9b188c95793d/awesome-support-homepage-110x54.png 110w, https://www.liveagent.sk/wp/urlslab-download/e5cf734679bf9cff942b06727900b6c6/awesome-support-homepage-485x240.png 485w" urlslab-lazy="yes" sizes="(max-width: 1862px) 100vw, 1862px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1b8178be60210b5d329618f4073cd5b3/awesome-support-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585688" alt="Awesome Support ticketing tool homepage" width="1862" height="921" data-src="https://www.liveagent.sk/wp/urlslab-download/04c71c777c3b052f48336ec9539332a6/awesome-support-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture></a></figure><p>Ako podporný doplnok pre WordPress je Awesome Support jednoduchý, ľahko sa nastavuje a má veľa doplnkov zahrnutých v každej úrovni balíka. Ponúkajú „najúžasnejšiu“ podporu a doplnok podpory pre WordPress s viac ako 10 000 aktívnymi inštaláciami.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Aj keď existujú veľké weby založené na WordPresse, ako sú správy od spoločnosti Microsoft a BBC America, je vhodnejší pre menšie spoločnosti, pretože by potreboval viac funkcií zabezpečenia a správ, aby bol užitočnejší vyššie. Aj keď je pre väčšie spoločnosti zbytočný, neobmedzený počet zástupcov predstavuje obrovský predajný argument.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Žiadne poplatky za zástupcu</li><li>Prispôsobiteľný</li><li>História tiketov</li><li>Sledovanie času</li><li>Automatické priraďovanie tiketov</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Hoci ponúkajú neobmedzený počet agentov a neobmedzené množstvo tiketov, budete sa musieť zaviazať, že budete produkt používať jeden rok. Výhodou je, že každá úroveň je veľmi cenovo dostupná pre akúkoľvek obchodnú úroveň, no nemajú možnosti, ktoré by potrebovali veľké firmy.</p><h4 id="price">Cena</h4><ul><li><strong>Standard</strong> – 149$/rok</li><li><strong>Pro</strong> – 229$/rok</li><li><strong>Enterprise</strong> – 289$/rok</li><li><strong>Agency</strong> – 409$/rok</li></ul><h3 id="14-teamsupport">14. TeamSupport</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ccac5bee10de3a91d6d2f0ee11363079/teamsupport-homepage-1024x647.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/f9b6e98469260b1cbdb201453c07e55d/teamsupport-homepage-300x190.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/634b44bb0b1672448472ccdfa4e681e2/teamsupport-homepage-768x485.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/7b7f7bfd882f99f9ec27a9d363a6be64/teamsupport-homepage-1536x971.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/db387a09b443f678fb5ca45f5e949a20/teamsupport-homepage-79x50.png.webp 79w, https://www.liveagent.sk/wp/urlslab-download/fbc4e01a9b27747995102bf49d926aa3/teamsupport-homepage-40x25.png.webp 40w, https://www.liveagent.sk/wp/urlslab-download/52d031ecc087b0bbd1d7ab5f004e08b6/teamsupport-homepage-530x335.png.webp 530w, https://www.liveagent.sk/wp/urlslab-download/ca5ae974ce4d798403f303119a40989f/teamsupport-homepage-633x400.png.webp 633w, https://www.liveagent.sk/wp/urlslab-download/1781272d323a10ed5c420778c3e2ccdf/teamsupport-homepage-185x117.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/f3999143ad58a8cdb4cfba4bf94ce803/teamsupport-homepage-110x70.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/717ea3b608c715a78adcd94dc809be89/teamsupport-homepage-485x306.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/eaae86f6a29f6b355ec7e9f8fd12f5dc/teamsupport-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b9f7c832698d81893fe69238f38e817d/teamsupport-homepage-1024x647.png 1024w, https://www.liveagent.sk/wp/urlslab-download/31b745461e356979d855ad925f7c48f9/teamsupport-homepage-300x190.png 300w, https://www.liveagent.sk/wp/urlslab-download/50f3b5af243e04ff0acc21fa5165bc45/teamsupport-homepage-768x485.png 768w, https://www.liveagent.sk/wp/urlslab-download/eb6cb621cd90b5196ac20d26c637c13c/teamsupport-homepage-1536x971.png 1536w, https://www.liveagent.sk/wp/urlslab-download/59fadf5b8d336312926d0dd5df1ac371/teamsupport-homepage-79x50.png 79w, https://www.liveagent.sk/wp/urlslab-download/549e45fe37c7b4179d5b3df29af17837/teamsupport-homepage-40x25.png 40w, https://www.liveagent.sk/wp/urlslab-download/76eeddfe4ffcda11e32b65cefcf9cb53/teamsupport-homepage-530x335.png 530w, https://www.liveagent.sk/wp/urlslab-download/feec49f49890b18adfc0ce87cb7caeeb/teamsupport-homepage-633x400.png 633w, https://www.liveagent.sk/wp/urlslab-download/0c3ad98b74699998e1ad870fb9225c79/teamsupport-homepage-185x117.png 185w, https://www.liveagent.sk/wp/urlslab-download/1d8aca3d4470223799db1fc3cc743e3d/teamsupport-homepage-110x70.png 110w, https://www.liveagent.sk/wp/urlslab-download/594a2039e628d57c2ce0d666264fca5d/teamsupport-homepage-485x306.png 485w, https://www.liveagent.sk/wp/urlslab-download/5a152050147c0a9ef454d1c14b1adb1c/teamsupport-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ccac5bee10de3a91d6d2f0ee11363079/teamsupport-homepage-1024x647.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806736 size-large" alt="TeamSupport ticketing software homepage" width="1024" height="647" data-src="https://www.liveagent.sk/wp/urlslab-download/b9f7c832698d81893fe69238f38e817d/teamsupport-homepage-1024x647.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture></figure><p>TeamSupport je webový systém zákazníckej podpory medzi podnikmi navzájom, ktorému dôverujú Fujifilm, Comcast a NBA. Má viackanálovú podporu, ktorá uľahčuje spoluprácu a zefektívňuje tikety na zákaznícku podporu integráciou so softvérom, ktorý už je vo vašej súprave nástrojov.</p><h4 id="recommended-for-large-businesses">Odporúčaný pre veľké firmy</h4><p>Služba podpory tohto systému má čo ponúknuť, no počiatočné náklady na jedného agenta za mesiac sú vysoké, čo znamená, že pre niektoré menšie spoločnosti môže byť nedostupný.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Účelovo vytvorený pre B2B</li><li>Správa tiketov</li><li>Správa zákazníkov</li><li>Integrácie</li><li>Zákaznícky samoobslužný portál</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Mnoho funkcií sa zameriava na služby zákazníkom B2B a podporu IT. Nevýhodou je, že najnižšia úroveň stojí 49$ na agenta mesačne, čo je relatívne nákladné v porovnaní s niektorými inými helpdesk tiketing systémami s podobnými funkciami a nižšou cenou.</p><h4 id="price">Cena</h4><ul><li><strong>Essential Support</strong> – 49$/agent/mesiac</li><li><strong>Enterprise Support</strong> – 69$/agent/mesiac</li><li><strong>Complete Customer Support Suite</strong> – 119$/agent/mesiac</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.live-agent.nl/teamsupport-alternative/" title="Ontdek waarom LiveAgent het ultieme TeamSupport alternatief is! Geniet van 24/7 klantenondersteuning, geen opstartkosten en een gratis proefperiode zonder kredietkaart. LiveAgent biedt meer dan 175 functies, inclusief een callcenter, sociale media-integraties en een kennisbank, allemaal tegen betaalbare prijzen. Probeer het nu gratis en verhoog uw productiviteit!" hreflang="nl-NL" onover-preload="1"><strong>Porovnanie LiveAgenta a TeamSupportu</strong></a></p><h3 id="15-freshservice">15. Freshservice</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3076a2969c7b0b072fa0d6e71cc10d6a/freshservice-homepage-1024x647.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/1c497a47d270c1d961ecc347b4cdab92/freshservice-homepage-300x190.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/57ceb7288d744998abe9b0236f3eb628/freshservice-homepage-768x485.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/6970494095ec112d7ff880937e76e41c/freshservice-homepage-1536x971.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/592cc5bc0ea3d187866fc0ca89c421ab/freshservice-homepage-79x50.png.webp 79w, https://www.liveagent.sk/wp/urlslab-download/614220cf1f89191cc77e0bcbeb4fdb32/freshservice-homepage-40x25.png.webp 40w, https://www.liveagent.sk/wp/urlslab-download/73f24d2397812d5ebedf6ae255290839/freshservice-homepage-530x335.png.webp 530w, https://www.liveagent.sk/wp/urlslab-download/4450b0dda148d978d590f92df73a6947/freshservice-homepage-633x400.png.webp 633w, https://www.liveagent.sk/wp/urlslab-download/b619bdd6e983ed0610be8f07695f35c8/freshservice-homepage-185x117.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/5a867a9d9204c557976cc3ae3ddd529a/freshservice-homepage-110x70.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/51423a64c27787d0f07654c5235e3719/freshservice-homepage-485x306.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/ef9465e805287ceb680f91854cfcf38f/freshservice-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fc695b5fc81112f931cdf7571c3d16af/freshservice-homepage-1024x647.png 1024w, https://www.liveagent.sk/wp/urlslab-download/b9050d36fc2b7fb77b07e72a1e1b7e38/freshservice-homepage-300x190.png 300w, https://www.liveagent.sk/wp/urlslab-download/c2b78bcb212828927121528224819385/freshservice-homepage-768x485.png 768w, https://www.liveagent.sk/wp/urlslab-download/4b2a09f6cfdf857dc4d27bc653865ea4/freshservice-homepage-1536x971.png 1536w, https://www.liveagent.sk/wp/urlslab-download/c89428641f743d562e526dc7455f9472/freshservice-homepage-79x50.png 79w, https://www.liveagent.sk/wp/urlslab-download/a5f1e420b14ea2779ef00f93368dd5fe/freshservice-homepage-40x25.png 40w, https://www.liveagent.sk/wp/urlslab-download/d5b3150d03beed6b05868ad1164ce95e/freshservice-homepage-530x335.png 530w, https://www.liveagent.sk/wp/urlslab-download/26162fc15c9b0f3511463efc52c34300/freshservice-homepage-633x400.png 633w, https://www.liveagent.sk/wp/urlslab-download/41b9489c66e261d4cd097e476dbca8df/freshservice-homepage-185x117.png 185w, https://www.liveagent.sk/wp/urlslab-download/b2d6fca0bc4429cd5489050b54334b9a/freshservice-homepage-110x70.png 110w, https://www.liveagent.sk/wp/urlslab-download/33f611decd2eaab93141690912f07268/freshservice-homepage-485x306.png 485w, https://www.liveagent.sk/wp/urlslab-download/a129e9023fa2bbb450dca199fef2bd9c/freshservice-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3076a2969c7b0b072fa0d6e71cc10d6a/freshservice-homepage-1024x647.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806766 size-large" alt="Freshservice It ticketing system homepage" width="1024" height="647" data-src="https://www.liveagent.sk/wp/urlslab-download/fc695b5fc81112f931cdf7571c3d16af/freshservice-homepage-1024x647.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture></figure><p>Freshservice je cloudové riešenie správy IT služieb. Rovnako ako jeho náprotivok na helpdesku je jednoducho použiteľný, all inclusive systém s množstvom funkcií.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Škálovateľnosť tejto platformy jej dáva možnosť pracovať pre firmy akejkoľvek veľkosti, keď rastú.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Automatizácia</li><li>AI chatboty</li><li>Integrácie</li><li>Rýchla implementácia</li><li>Platforma bez kódu</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Ponúkajú 21-dňové bezplatné skúšobné obdobie so všetkými aktivovanými funkciami. Podporujú spoluprácu v rámci svojich funkcií. Poskytujú funkcie zabezpečenia, ktoré chránia údaje v cloude pomocou správy prístupu a šifrovania prenášaných údajov. Bohužiaľ neexistuje žiadna bezplatná verzia.</p><h4 id="price">Cena</h4><ul><li><strong>Starter</strong>: 15€/agent/mesiac, účtované ročne</li><li><strong>Growth</strong>: 40€/agent/mesiac, účtované ročne</li><li><strong>Pro</strong>: 80€/agent/mesiac, účtované ročne</li><li><strong>Enterprise</strong>: 405€/agent/mesiac, účtované ročne</li></ul><h3 id="16-manageengine-service-desk-plus">16. ManageEngine Service Desk Plus</h3><figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2022/01/manageengine-homepage.png" data-lightbox="gallery" class=" SmallPhoto__slider__photo notitle" data-elementor-open-lightbox="no" title="App - Uploads - 2022 - 01 - Manageengine Homepage.png" onover-preload="1"><span class="SmallPhoto__slider__zoomin"><svg width="21" height="21" viewbox="0 0 21 21" xmlns="http://www.w3.org/2000/svg"> <path d="M15.0086 13.2075H14.06L13.7238 12.8834C14.9005 11.5146 15.6089 9.73756 15.6089 7.80446C15.6089 3.494 12.1149 0 7.80446 0C3.494 0 0 3.494 0 7.80446C0 12.1149 3.494 15.6089 7.80446 15.6089C9.73756 15.6089 11.5146 14.9005 12.8834 13.7238L13.2075 14.06V15.0086L19.211 21L21 19.211L15.0086 13.2075V13.2075ZM7.80446 13.2075C4.81475 13.2075 2.40137 10.7942 2.40137 7.80446C2.40137 4.81475 4.81475 2.40137 7.80446 2.40137C10.7942 2.40137 13.2075 4.81475 13.2075 7.80446C13.2075 10.7942 10.7942 13.2075 7.80446 13.2075Z"></path></svg>Zoom in</span><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7df8a943d2580bfe9e8ec9018628d20f/manageengine-homepage.png.webp 1783w, https://www.liveagent.sk/wp/urlslab-download/682ff589e38f4667e08ac63580b43b5b/manageengine-homepage-300x155.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/f63257d12201c6badb2662eda0279e94/manageengine-homepage-1024x530.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/bd54f2934fb7f0ea3550f1b5e7ad9a18/manageengine-homepage-768x397.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/e2b7ac7658c68d5c8d97fe9e9c7c4ce3/manageengine-homepage-97x50.png.webp 97w, https://www.liveagent.sk/wp/urlslab-download/b444a077690daeedf8498fe3ace17183/manageengine-homepage-48x25.png.webp 48w, https://www.liveagent.sk/wp/urlslab-download/28a9d5f85a32d34e4a593d2fed1995c5/manageengine-homepage-648x335.png.webp 648w, https://www.liveagent.sk/wp/urlslab-download/3967a260482e31c68182769d5635658e/manageengine-homepage-700x362.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/8dad934869ef63eb2f5f965f90db30e1/manageengine-homepage-185x96.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/07d3cf40286a62420862521f593a2f4a/manageengine-homepage-110x57.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/b337e6c9aba20e906b143817030cc2ea/manageengine-homepage-485x251.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1783px) 100vw, 1783px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bff2554b17d3f2310ef0a7bc8f29767f/manageengine-homepage.png 1783w, https://www.liveagent.sk/wp/urlslab-download/99f24f8719de43f446fed0422b3152f5/manageengine-homepage-300x155.png 300w, https://www.liveagent.sk/wp/urlslab-download/c5aa023d470134ae4efbcb2709c8ecaf/manageengine-homepage-1024x530.png 1024w, https://www.liveagent.sk/wp/urlslab-download/0b9a53d57be640853ffa59c9c5977487/manageengine-homepage-768x397.png 768w, https://www.liveagent.sk/wp/urlslab-download/a9e6ecb0e88ae08e040d1c425674a78c/manageengine-homepage-97x50.png 97w, https://www.liveagent.sk/wp/urlslab-download/1394a50ef8de4344a4508b2067ab0c13/manageengine-homepage-48x25.png 48w, https://www.liveagent.sk/wp/urlslab-download/054181acdff98ae0896c66becb290799/manageengine-homepage-648x335.png 648w, https://www.liveagent.sk/wp/urlslab-download/2e724794eef4931118796b1bf45a5ec0/manageengine-homepage-700x362.png 700w, https://www.liveagent.sk/wp/urlslab-download/50bfa00df2175b7cb9bd3ef7f7785c14/manageengine-homepage-185x96.png 185w, https://www.liveagent.sk/wp/urlslab-download/a694844b4efa289bc032fd13d9a0789e/manageengine-homepage-110x57.png 110w, https://www.liveagent.sk/wp/urlslab-download/5121d85a8bac55ffa9720b72001e28d9/manageengine-homepage-485x251.png 485w" urlslab-lazy="yes" sizes="(max-width: 1783px) 100vw, 1783px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7df8a943d2580bfe9e8ec9018628d20f/manageengine-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-585780" alt="ManageEngine Service Desk Plus IT ticketing software homepage" width="1783" height="922" data-src="https://www.liveagent.sk/wp/urlslab-download/bff2554b17d3f2310ef0a7bc8f29767f/manageengine-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture></a></figure><p>Vyše 100 000 organizácií ako Disney a Honda dôveruje ManageEngine pri správe ich IT. Ich systém Service desk Plus je cloudové IT riešenie, ktoré už viac ako desať rokov robí radosť IT profesionálom aj zákazníkom.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Aj keď má ManageEngine Service Desk Plus širokú škálu funkcií, bez znalosti podrobností o nákladoch je ťažké ho odporučiť podnikom konkrétnej veľkosti. Zdá sa, že cenové plány sa dobre prispôsobujú každej úrovni podnikania. Spolupracujú tiež so spoločnosťou Zoho pri využívaní ich asistenta Zia AI ako potenciálny prvý kontaktný bod pre zákazníkov.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Osvedčené postupy pracovných postupov ITSM</li><li>Inteligentná automatizácia</li><li>Integrácia</li><li>Prispôsobenie bez kódu</li><li>Prehľady</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Neponúkajú bezplatnú verziu. Pre každú inštanciu service desku je k dispozícii skúšobná doba 30 dní, ako aj ukážka.</p><p>Ide o komplexnú IT službu s výkonnými funkciami na zlepšenie služieb vašej organizácie vrátane správy aktív a problémov.</p><h4 id="price">Cena</h4><ul><li><strong>Standard</strong> – 12$/technik/mesiac, účtované mesačne (10$/technik, účtované ročne)</li><li><strong>Professional</strong> – 23$/technik/mesiac, účtované mesačne (21$/technik, účtované ročne)</li><li><strong>Enterprise</strong> – 58$/technik/mesiac, účtované mesačne (50$/technik, účtované ročne)</li></ul><h3 id="17-kayako">17. Kayako</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/dcb88f75c81da9973161af32926bc4e6/kayako-homepage-1024x647.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/9121c32aed16fd09d3d05f9caa4f67af/kayako-homepage-300x190.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/bb07750563a0b37bdc5116af23216edb/kayako-homepage-768x485.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/f8db6929db5288c7994072444ab3c361/kayako-homepage-1536x971.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/0d2e1c9e2ddeec82ce611273bc80e932/kayako-homepage-79x50.png.webp 79w, https://www.liveagent.sk/wp/urlslab-download/79d9d95c94d3af507bf10d93ee751798/kayako-homepage-40x25.png.webp 40w, https://www.liveagent.sk/wp/urlslab-download/5b31d575d935c27938a21c7d6c6b7ab8/kayako-homepage-530x335.png.webp 530w, https://www.liveagent.sk/wp/urlslab-download/b3959f7fa15529d82f130739f923997c/kayako-homepage-633x400.png.webp 633w, https://www.liveagent.sk/wp/urlslab-download/f63a36d77abc20f7c2e2481d2e4266a4/kayako-homepage-185x117.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/e919d610445271c99cef325593a70acd/kayako-homepage-110x70.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/320fe7fc5e8c6cd3d534d78543a1eeb6/kayako-homepage-485x306.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/2791c9ad1678b8f144287311bec3174b/kayako-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0159cb7301f11193dcecb70f3a58d2e5/kayako-homepage-1024x647.png 1024w, https://www.liveagent.sk/wp/urlslab-download/ba226b0484625356953480eb136f96a0/kayako-homepage-300x190.png 300w, https://www.liveagent.sk/wp/urlslab-download/bfd18f69a19989ef99e9786e3a0d3bb0/kayako-homepage-768x485.png 768w, https://www.liveagent.sk/wp/urlslab-download/79ee3aeb38b968f554af5a010991837b/kayako-homepage-1536x971.png 1536w, https://www.liveagent.sk/wp/urlslab-download/750a18c36468fd8bf9997b23b882da79/kayako-homepage-79x50.png 79w, https://www.liveagent.sk/wp/urlslab-download/1d4a780e7685b94ba55afc701488e4dd/kayako-homepage-40x25.png 40w, https://www.liveagent.sk/wp/urlslab-download/233682db46e6fa93b4c3bbce72ce7ab1/kayako-homepage-530x335.png 530w, https://www.liveagent.sk/wp/urlslab-download/5b995d1a2c55e408f20d6f91c960a509/kayako-homepage-633x400.png 633w, https://www.liveagent.sk/wp/urlslab-download/79e2fdcf27ef83363c8313f080eaf150/kayako-homepage-185x117.png 185w, https://www.liveagent.sk/wp/urlslab-download/59c0cbadd7e5eaed5caa607c98355cc7/kayako-homepage-110x70.png 110w, https://www.liveagent.sk/wp/urlslab-download/76b06b02b8e87c61321277b2b9bb0c09/kayako-homepage-485x306.png 485w, https://www.liveagent.sk/wp/urlslab-download/2bbdda3e4f77c2f1e4a929363a7fecf5/kayako-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/dcb88f75c81da9973161af32926bc4e6/kayako-homepage-1024x647.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806799 size-large" alt="Kayako ticketing system homepage" width="1024" height="647" data-src="https://www.liveagent.sk/wp/urlslab-download/0159cb7301f11193dcecb70f3a58d2e5/kayako-homepage-1024x647.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture></figure><p>Pomocou Kayako poskytuje podporu viac ako 131 000 agentov, od Sega cez MTV až po Acer. Systém je vytvorený tak, aby bol osobný a jednoduchý. Rýchlo sa implementuje, ľahko sa používa a má jedinečné funkcie ako SingleView, ktoré implementujú na prispôsobenie cesty pre relevantného zákazníka.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre firmy všetkých veľkostí</h4><p>Toto je systém, ktorý môžu používať všetky úrovne podnikania, pretože jeho funkcie vám umožňujú lepšie porozumieť vašej zákazníckej základni, ktorá je jedinečná pre Kayako. Je tiež veľmi cenovo dostupný pre akúkoľvek obchodnú úroveň, od 12,50$ na agenta mesačne.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>SingleView</li><li>Live chat</li><li>Samoobsluha</li><li>Spolupráca</li><li>integrácie</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>Systém SingleView, ktorý sleduje cestu zákazníka naprieč vašimi stránkami, umožňuje vášmu zástupcovi poskytovať služby zákazníkom v kontexte skúsenosti vášho zákazníka. Viackanálová <a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Objavte univerzálnu schránku od LiveAgent, ktorá zjednocuje e-maily, hovory, live chaty a správy zo sociálnych médií do jedného miesta. Zjednodušte zákaznícku podporu a zvýšte efektivitu tímu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">doručená pošta</a> a SingleView sú dostupné v najnižšej úrovni cenových plánov.</p><p>Nemajú žiadnu bezplatnú verziu, ale existuje 14-dňová bezplatná skúšobná verzia a demo. Bohužiaľ mu chýba funkcia jednotného prihlásenia.</p><h4 id="price">Cena</h4><ul><li><strong>Gold Support Plan</strong> – 12,50$/agent/mesiac</li><li><strong>Platinum Support Plan</strong> – 25$/agent/mesiac</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.live-agent.cz/kayako-alternative/" title="Pokud hledáte výkonnou alternativu k aplikaci Kayako, zvažte službu LiveAgent. Má nejrychlejší chatovací widget na trhu a více než 179 užitečných funkcí helpdesku." hreflang="cs-CZ" onover-preload="1"><strong>Porovnanie LiveAgenta a Kayako</strong></a></p><h3 id="18-solarwinds">18. SolarWinds</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0c5c851b1dbead8eb812ba7cbf89ab50/saolarwinds-homepage-1024x620.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/86d976a9a16a915b48ef441367e19059/saolarwinds-homepage-300x182.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/0a3bf75a3e14a9f7e0a5efa6bfa93ea3/saolarwinds-homepage-768x465.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/387e816055ce6ddc023f8832da943cd1/saolarwinds-homepage-1536x930.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/ab70cd9c05482ce731c6e2581b040c6a/saolarwinds-homepage-83x50.png.webp 83w, https://www.liveagent.sk/wp/urlslab-download/3cd44ceb8f94aafe7927480e7cc6e40a/saolarwinds-homepage-41x25.png.webp 41w, https://www.liveagent.sk/wp/urlslab-download/0035e26931163c559b01daa7e2cb5d9d/saolarwinds-homepage-553x335.png.webp 553w, https://www.liveagent.sk/wp/urlslab-download/b013f12d03e69bdc3b526c1160a2ffdd/saolarwinds-homepage-660x400.png.webp 660w, https://www.liveagent.sk/wp/urlslab-download/dd3271de8d5801fc1e9aac14c01dea5f/saolarwinds-homepage-185x112.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/21a1d7620b43c2f29695bbebdf1c36e4/saolarwinds-homepage-110x67.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/fd3c32e3407a2de5c2fbb8093ce08208/saolarwinds-homepage-485x294.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/22713bad571a6de1294bde374f3233ec/saolarwinds-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7d97ee7b5e1bee2ac0427fc264208ea5/saolarwinds-homepage-1024x620.png 1024w, https://www.liveagent.sk/wp/urlslab-download/eabb7718782e5c5201343f58bc2d4d69/saolarwinds-homepage-300x182.png 300w, https://www.liveagent.sk/wp/urlslab-download/8f03c068f9c0cce4e104c30ed09cfcfa/saolarwinds-homepage-768x465.png 768w, https://www.liveagent.sk/wp/urlslab-download/85850c4e144f92b12b3c58f98a45f665/saolarwinds-homepage-1536x930.png 1536w, https://www.liveagent.sk/wp/urlslab-download/39539e5dd680c9665ee0c432586c377e/saolarwinds-homepage-83x50.png 83w, https://www.liveagent.sk/wp/urlslab-download/6ff0ac36a5cf4295f60e89347ac5930f/saolarwinds-homepage-41x25.png 41w, https://www.liveagent.sk/wp/urlslab-download/ad8f8d1ae917b910d49d2d2d2b8e5abc/saolarwinds-homepage-553x335.png 553w, https://www.liveagent.sk/wp/urlslab-download/9d94e5c32b2884695de87cb39b533295/saolarwinds-homepage-660x400.png 660w, https://www.liveagent.sk/wp/urlslab-download/78c2a2b7bf923f2d580c5a06f95e8baa/saolarwinds-homepage-185x112.png 185w, https://www.liveagent.sk/wp/urlslab-download/aaeb6223ba90f464246c160fda25a0f1/saolarwinds-homepage-110x67.png 110w, https://www.liveagent.sk/wp/urlslab-download/0f206eb001452f4bdccbb3cbf9113f04/saolarwinds-homepage-485x294.png 485w, https://www.liveagent.sk/wp/urlslab-download/6a8c3e39a5af0228dc2cf42ab291a420/saolarwinds-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0c5c851b1dbead8eb812ba7cbf89ab50/saolarwinds-homepage-1024x620.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806829 size-large" alt="Solarwinds support ticketing system homepage" width="1024" height="620" data-src="https://www.liveagent.sk/wp/urlslab-download/7d97ee7b5e1bee2ac0427fc264208ea5/saolarwinds-homepage-1024x620.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture></figure><p>SolarWinds je moderné riešenie správy IT služieb (ITSM), zahŕňajúci všetky funkcie služby help desk tiketingu, ktoré sú jedinečné pre tento systém.</p><h4 id="recommended-for-all-size- podniky">Odporúčaný pre podniky všetkých veľkostí</h4><p>Tento systém má cenové štruktúry pre každú obchodnú úroveň a dá sa ľahko škálovať podľa toho, ako rastiete.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Správa incidentov</li><li>Správa IT aktív</li><li>Portál služieb pre zamestnancov</li><li>Základňa znalostí</li><li>Správa zmien</li><li>Viacfaktorové overenie</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>30-dňová bezplatná skúšobná verzia. Ukážky na vyžiadanie. Rozumná cena. Tento systém má automatizačné nástroje, ktoré pomáhajú vložiť správny tiket do rúk správneho člena tímu. Neexistuje však žiadna bezplatná verzia.</p><h4 id="price">Cena</h4><ul><li><strong>Team</strong> – 19€/agent/mesiac, ďalších 0,10€ za zariadenie mesačne</li><li><strong>Business</strong> – 39€/agent/mesiac, ďalších 0,30€ za zariadenie mesačne</li><li><strong>Professional</strong> – 69€/agent/mesiac, ďalších 0,50€ za zariadenie mesačne</li><li><strong>Enterprise</strong> – 89€/agent/mesiac, ďalších 0,70€ za zariadenie mesačne.</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/solarwinds-alternative/" urlslab_href_old="https://www.live-agent.nl/solarwinds-alternative/" title="Discover top SolarWinds alternatives. Find affordable replacements with powerful features, reliable support, and efficient network monitoring for your business." hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a SolarWinds</strong></a></p><h3 id="19-jitbit">19. JitBit</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/16b500630f03fddf56065207dbb0e7f6/jitbit-homepage-1024x623.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/44962d0b38ba45ea81a0b65896857db7/jitbit-homepage-300x182.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/475415a18b769ce883a45d865f3167e4/jitbit-homepage-768x467.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/0689421130c9b58d2ef23ab4fbb8ce25/jitbit-homepage-1536x934.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/110023b0bc32df3b8f9cda7169b33a18/jitbit-homepage-82x50.png.webp 82w, https://www.liveagent.sk/wp/urlslab-download/5350631cf3f9326b17158781100863dc/jitbit-homepage-41x25.png.webp 41w, https://www.liveagent.sk/wp/urlslab-download/673ed24f8addf0877d59bdb5a7cedb77/jitbit-homepage-551x335.png.webp 551w, https://www.liveagent.sk/wp/urlslab-download/8dad335eb1bfef7fbb70c9af670f5ac7/jitbit-homepage-658x400.png.webp 658w, https://www.liveagent.sk/wp/urlslab-download/34a2b89fcfda3b039bf034ac8c24a8cb/jitbit-homepage-185x113.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/080272baef0e9ea458f06bf3106c17c8/jitbit-homepage-110x67.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/8e435a0381d3057c9d6dd6441cf2d486/jitbit-homepage-485x295.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/363d077f1fd0fb29307957c2cabefadc/jitbit-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/95d42ae1c06e16a3b5a88feafa613dbf/jitbit-homepage-1024x623.png 1024w, https://www.liveagent.sk/wp/urlslab-download/30a023c3d152f86402ad7341ad0de393/jitbit-homepage-300x182.png 300w, https://www.liveagent.sk/wp/urlslab-download/6b8bfaebb9c9a4ebc091025df16c3d18/jitbit-homepage-768x467.png 768w, https://www.liveagent.sk/wp/urlslab-download/dacb28ad2653731228690834dbd5dc4a/jitbit-homepage-1536x934.png 1536w, https://www.liveagent.sk/wp/urlslab-download/4642841be377e824784c440318036995/jitbit-homepage-82x50.png 82w, https://www.liveagent.sk/wp/urlslab-download/2fcf65acda1382933310d53a716a3557/jitbit-homepage-41x25.png 41w, https://www.liveagent.sk/wp/urlslab-download/04435179afe22fad5b29a09c80f0aaa7/jitbit-homepage-551x335.png 551w, https://www.liveagent.sk/wp/urlslab-download/4b34895e323928d76b6381339497e1c5/jitbit-homepage-658x400.png 658w, https://www.liveagent.sk/wp/urlslab-download/f7144f62b08e8d697251afdc4d636af3/jitbit-homepage-185x113.png 185w, https://www.liveagent.sk/wp/urlslab-download/b54a51e1dc49e6be62d02a7b6d736f75/jitbit-homepage-110x67.png 110w, https://www.liveagent.sk/wp/urlslab-download/1c88456d5c83932b307761074c6a69fe/jitbit-homepage-485x295.png 485w, https://www.liveagent.sk/wp/urlslab-download/05af4fe01cf3222a37c188c234cd39f5/jitbit-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/16b500630f03fddf56065207dbb0e7f6/jitbit-homepage-1024x623.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806860 size-large" alt="Jitbit ticketing software homepage" width="1024" height="623" data-src="https://www.liveagent.sk/wp/urlslab-download/95d42ae1c06e16a3b5a88feafa613dbf/jitbit-homepage-1024x623.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture></figure><p>So softvérom používaným v spoločnostiach Adobe a Microsoft je asistenčná služba JitBit cloudová služba SaaS s jediným prihlásením a súladom s GDPR a HIPAA. Vďaka pravidlám automatizácie pomáha JitBit organizovať vaše tikety a šetriť čas vášho tímu.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre podniky všetkých veľkostí</h4><p>Vďaka škálovateľnosti a bezpečnosti tohto systému sa môžete rozširovať a získavať služby, ktoré potrebujete, keď vaša spoločnosť rastie.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Jednoduché prihlásenie</li><li>Súlad s HIPAA</li><li>Tiket Grid</li><li>Znalostná základňa</li><li>Predpripravené odpovede</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>21-dňovú bezplatnú skúšobnú verziu je možné v prípade potreby predĺžiť. Vytvorenie lokality, s ktorou môžete pracovať a testovať ju, trvá niekoľko sekúnd. Má konzistentnú cenu za mesiac, ale obmedzuje počet agentov na každej úrovni okrem najvyššej.</p><p>Označenie „Powered by Jitbit“ je skryté až v najvyššej úrovni. Žiadna bezplatná verzia.</p><h4 id="price">Cena</h4><ul><li><strong>Freelancer</strong>: stojí 29$ a zahŕňa 1 agenta.</li><li><strong>Startup</strong>: stojí 69$ a zahŕňa do 4 agentov.</li><li><strong>Company</strong>: stojí 129$ zahŕňa do 7 agentov.</li><li><strong>Enterprise</strong>: stojí 249$ a zahŕňa do 9 agentov, plus 29$ za extra agenta.</li></ul><h3 id="20-jira-service-desk">20. Jira Service Desk</h3><figure class="wp-block-image aligncenter size-full no-borders"><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5daa551c321f9a8e9585094fa5848503/jire-service.management-homepage-1024x623.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/1dbf516575a60112eb2d39cdadaaeebc/jire-service.management-homepage-300x182.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/f52d0516f4bede2eca6f7b650f325339/jire-service.management-homepage-768x467.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/e737cef32f02f9c60ca7b72b142f3a02/jire-service.management-homepage-1536x934.png.webp 1536w, https://www.liveagent.sk/wp/urlslab-download/8b003d8378c92d37d9f64f0522f34fbb/jire-service.management-homepage-82x50.png.webp 82w, https://www.liveagent.sk/wp/urlslab-download/a7a11fc2ec9ace5eb8da765ff9ee1b7f/jire-service.management-homepage-41x25.png.webp 41w, https://www.liveagent.sk/wp/urlslab-download/5326aa1c507771b3a22486d854db8ae3/jire-service.management-homepage-551x335.png.webp 551w, https://www.liveagent.sk/wp/urlslab-download/961ef3e9d8b98fb836fc44e1cd0c7849/jire-service.management-homepage-658x400.png.webp 658w, https://www.liveagent.sk/wp/urlslab-download/f9d2fc4ccd6471f8d098b905fa097a6d/jire-service.management-homepage-185x113.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/176611b317b0b6fc75355fdd4a0dd20f/jire-service.management-homepage-110x67.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/919ae4bc18e74902b48bc2b2a45b07cc/jire-service.management-homepage-485x295.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/3be69f6e4ffaf5fe7e639c98dc9d988d/jire-service.management-homepage.png.webp 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d0324915af56645e21abc4577e2e45c6/jire-service.management-homepage-1024x623.png 1024w, https://www.liveagent.sk/wp/urlslab-download/7b2447a087279d84c526255b9f3439e8/jire-service.management-homepage-300x182.png 300w, https://www.liveagent.sk/wp/urlslab-download/17c22c9afc0f82a86e1f8d0a631ec66b/jire-service.management-homepage-768x467.png 768w, https://www.liveagent.sk/wp/urlslab-download/ed2551256b48e6969c3023f01420d7bd/jire-service.management-homepage-1536x934.png 1536w, https://www.liveagent.sk/wp/urlslab-download/763c7a2121073bb821ef8218dd2f80f8/jire-service.management-homepage-82x50.png 82w, https://www.liveagent.sk/wp/urlslab-download/a3b717b426a3fe411ef276efe1ea9937/jire-service.management-homepage-41x25.png 41w, https://www.liveagent.sk/wp/urlslab-download/62b01841f3f9fa63ae683f8b7ce42dd6/jire-service.management-homepage-551x335.png 551w, https://www.liveagent.sk/wp/urlslab-download/c4d57659b69346d1b8388219165de8e6/jire-service.management-homepage-658x400.png 658w, https://www.liveagent.sk/wp/urlslab-download/b198c811c6432d28ed8ba71f97563fae/jire-service.management-homepage-185x113.png 185w, https://www.liveagent.sk/wp/urlslab-download/1264d1f8f6e5cff055c21f11aef533e4/jire-service.management-homepage-110x67.png 110w, https://www.liveagent.sk/wp/urlslab-download/fe6b21609f5d77abc1a028c2516202d4/jire-service.management-homepage-485x295.png 485w, https://www.liveagent.sk/wp/urlslab-download/f5aa96fe895bd38ce17ba0b7719b6849/jire-service.management-homepage.png 1600w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5daa551c321f9a8e9585094fa5848503/jire-service.management-homepage-1024x623.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="aligncenter wp-image-806889 size-large" alt="Jira ticketing system homepage" width="1024" height="623" data-src="https://www.liveagent.sk/wp/urlslab-download/d0324915af56645e21abc4577e2e45c6/jire-service.management-homepage-1024x623.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></picture></figure><p>Podobne ako Zoho, aj Jira je súčasťou siete aplikácií, čo znamená, že sa môže integrovať so všetkými aplikáciami pod týmto zastrešením. Produkt Jira v tomto odvetví je vytvorený pre rýchlosť, aby vám pomohol rýchlejšie odpovedať na otázky a zvýšil spokojnosť zákazníkov. Ich službu využívajú Domino, Square a Twitter, aby sme vymenovali aspoň niektoré.</p><h4 id="recommended-for-all-size-businesses">Odporúčaný pre podniky všetkých veľkostí</h4><p>Tento systém funguje dobre pre všetky úrovne podnikania a ponúka bezplatnú možnosť a cenovo dostupné úrovne, ktoré možno rozšíriť až na podniky. Každá úroveň poskytuje šifrovanie v pokoji a pri prenose.</p><h4 id="key-features">Kľúčové funkcie</h4><ul><li>Správa zmien</li><li>Správa konfigurácie</li><li>Správa problémov</li><li>Aktívy manažment</li><li>Riadenie znalostí</li><li>Bezpečnosť a dodržiavanie predpisov</li></ul><h4 id="pros-and-cons">Výhody a nevýhody</h4><p>K dispozícii je bezplatná verzia s mnohými funkciami a spoločnosti, ktoré prejavia záujem, si môžu zarezervovať živú ukážku.</p><p>Podnikové náklady sú však uzamknuté za kontaktným formulárom.</p><h4 id="price">Cena</h4><ul><li><strong>Free</strong> – Up to 3 agents</li><li><strong>Standard</strong> – 21$/agenta (priemerne) za mesiac</li><li><strong>Premium</strong> – 47$/agenta (priemerne) za mesiac</li><li><strong>Enterprise</strong> – Fakturované ročne, k dispozícii s 201 alebo viac agentmi</li></ul><h4>Podrobné porovnanie</h4><p><a href="https://www.liveagent.com/blog/jira-alternative/" urlslab_href_old="https://www.live-agent.cz/jira-alternative/" title="Discover the top 15 Jira alternatives for 2024 to boost your team's efficiency and streamline project management. Explore now!" hreflang="en-US" onover-preload="1"><strong>Porovnanie LiveAgenta a Jira Service Desku</strong></a></p><h2 id="h-je-skobn-verzia-tiketing-systmu-technickej-podpory-uiton">Je skúšobná verzia tiketing systému technickej podpory užitočná?</h2><p>Skúšobná verzia je vždy užitočná pri rozhodovaní sa medzi helpdesk tiketing systémami. Predtým, ako sa zaviažete k službe, by ste si mali vyskúšať, aké to bude používať ju každý deň. Služba môže mať všetky funkcie, ktoré hľadáte, a napriek tomu pre vás nebude vhodná. Niekedy pocit zo systému nie je správny a musíte si ho vyskúšať, aby ste to videli. Je to ako džínsy, môžu vyzerať dobre na figuríne, ale nebyť to pravé pre vás.</p><p>To isté platí pre všetkých vašich zákazníkov. Vybrali si vašu značku, pretože im sedí. Preto by ste si mali systém pred kúpou vyskúšať aj vy.</p><p>Práve teraz je LiveAgent k dispozícii na <a href="https://www.liveagent.sk/skusobna-verzia/" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1">14-dňovú skúšobnú verziu</a> s našim all-inclusive plánom bez potreby kreditnej karty. Registrácia a spustenie testovania vám zaberie menej ako minútu.</p><h2 id="h-chyby-ktorm-sa-treba-vyhn-pri-nkupe-tiketing-softvru">Chyby, ktorým sa treba vyhnúť pri nákupe tiketing softvéru</h2><h3 id="h-nevy-kolen-person-l">Nevyškolený personál</h3><p>Pokiaľ sa nechcete sústrediť len na vopred pripravené správy, vaši zamestnanci by mali byť vyškolení v základných aj pokročilých aspektoch tiketingu a zákazníckej podpory. To je dôvod, prečo by tiketing softvér mal byť ľahko naučiteľný pre každého, dokonca aj v zložitých scenároch udalostí, a mal by pomôcť vašim agentom naučiť sa používať plne vybavený softvér helpdesku. Systém LiveAgenta ponúka praktickú príručku spustenia, ktorá každého naučí, ako všetko nastaviť a začať. <a href="https://www.liveagent.sk/akademia/" urlslab_href_old="/academy/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia</a> je plná článkov, ktoré pokrývajú celé spektrum systémov technickej podpory, ako je tiketing, live <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">chat</a>, call centrum a ďalšie. Okrem toho môže vašim agentom pomôcť naučiť sa, ako sa stať plnohodnotnými odborníkmi na helpdesk a spoľahlivými agentmi zákazníckeho servisu.</p><h3 id="h-viac-funkci-nerovn-sa-lep-produkt">Viac funkcií nerovná sa lepší produkt</h3><p><a href="https://www.live-agent.cz/akademie/customer-interaction/" title="Rozvíjení dobrých vztahů se zákazníky prostřednictvím interakcí se zákazníky může hrát klíčovou roli při určování pozice vaší značky na trhu." hreflang="cs-CZ" onover-preload="1">Interakcia so zákazníkom</a> si nie vždy vyžaduje každý nástroj, servisný kanál alebo pokročilú funkciu, ktorú máte k dispozícii. Rôzne podniky vyžadujú rôzne riešenia v súvislosti s tiketing problémami. Preplácanie za funkcie, ktoré nikdy nevyužijete, môže zhoršiť výkon agenta a viesť ku komplikáciám s vašou platformou služieb zákazníkom. Nezabudnite naplno využiť bezplatné skúšobné verzie, aby ste zistili, čo vám vyhovuje a čo nie.</p><h3 id="h-naplno-nevyu-i-v-etky-v-hody-sk-obnej-verzie">Naplno nevyužiť všetky výhody skúšobnej verzie</h3><p>Skúšobné verzie sú dôležité, pretože nám umožňujú vyskúšať si systém a jeho rozhranie s funkciami. Nepreskakujte bezplatnú skúšobnú verziu len kvôli pekným rozprávkam, ktoré čítate na webovej stránke. Bezplatné skúšobné verzie vám umožnia vyskúšať si základné funkcie a ukázať vám, ako zvládnuť zložité udalosti a situácie v každodennej zákazníckej podpore.</p><h3 id="h-neprem-a-dopredu-o-expanzii">Nepremýšľať dopredu o expanzii</h3><p>Rozhranie technickej podpory s funkciami, za ktoré v súčasnosti platíte, môže stačiť, ale zvážili ste, čo sa stane po inovácii? Väčšina robustných tiketing systémov ponúka rôzne platené plány, ktoré prichádzajú s niektorými funkciami alebo bez nich. Uistite sa, že ste si vybrali riešenie, ktoré vám v prípade potreby umožní inovovať a vyhovieť vašim potrebám.</p><h2 id="h-o-sa-opta-na-ukke-o-it-tiketing-systmoch">Čo sa opýtať na ukážke o IT tiketing systémoch</h2><h3 id="h-dotazy-z-kazn-kov">Dotazy zákazníkov</h3><p>Existuje niekoľko kľúčových vecí, ktoré sa stovky organizácií pýtajú na <a href="https://www.liveagent.sk/ukazka-softveru/" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1">ukážkových hovoroch</a>. Najprv musíte zistiť, za čo budete platiť. Opýtajte sa na podporované zákaznícke komunikačné centrum alebo možnosti kanálov, funkcie zahrnuté v plánoch a podporované integrácie tretích strán s iným softvérom. Potom prídu na rad cenové možnosti. Celkové náklady na vlastníctvo sú jednou z kľúčových priorít.</p><h3 id="h-implement-cia-helpdesk-tiketing-syst-mu">Implementácia helpdesk tiketing systému</h3><p>Implementácia tiketing softvéru je vo všeobecnosti jednoduchý proces, ktorý sa môže v niekoľkých ohľadoch líšiť. Hlavný rozdiel je medzi webovým a aplikačným softvérom. Vo všeobecnosti pri <a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/web-helpdesk/" title="Discover the power of LiveAgent's Web Helpdesk, a comprehensive ticket management technology that enhances customer service with over 180 features and 40 integrations. Enjoy a 7/30-day free trial and experience seamless management of hardware, software, and user feedback—all from your web browser. Join leading companies in delivering exceptional customer support with LiveAgent's award-winning platform." hreflang="hr" onover-preload="1">webových riešeniach</a> preskočíte inštalačný proces a začnete ich ihneď používať. Všetko, čo potrebujete, je poskytnúť svoju e-mailovú adresu a zaregistrovať sa na bezplatnú skúšobnú verziu. Po potvrdení e-mailu sa môžete prihlásiť a zoznámiť sa s platformou helpdesku. Napríklad LiveAgent ponúka hneď od začiatku praktickú príručku Začíname. Každého nového používateľa prevedie niekoľkými jednoduchými krokmi, ktoré mu pomôžu nastaviť nové riešenie.</p><h3 id="h-ak-je-najlep-tiketing-n-stroj">Aký je najlepší tiketing nástroj?</h3><p>Najlepší helpdesk tiketing systém je taký, ktorý zefektívňuje vašu prevádzku a poskytuje zákazníkom samoobslužné možnosti na zníženie pracovnej záťaže vašich zamestnancov. Riešenia ako LiveAgent majú rozsiahle možnosti prispôsobenia na vytváranie pracovných postupov, ktoré sú špecifické pre vašu firmu. Najlepší systém je ten, ktorý najviac vyhovuje vašim jedinečným požiadavkám.</p><h3 id="h-najlep-tiketing-syst-m-pre-mal-podniky">Najlepší tiketing systém pre malé podniky</h3><p>Keď ste <a href="https://www.liveagent.com/blog/help-desk-software-for-small-business/" title="Discover the best help desk software for small business owners to elevate support, increase productivity, and strengthen customer relationships." hreflang="en-US" onover-preload="1">malý podnik</a>, cieľom vášho výberu by mala byť návratnosť investícií, hodnota a škálovateľnosť. Ideálnym scenárom je preto nájsť systém za prijateľnú cenu, ktorý vyhovuje vašim potrebám.</p><p>Poskytovatelia jednoduchých tiketing systémov ponúkajú bezplatnú verziu svojho softvéru s obmedzenými možnosťami. LiveAgent ponúka bezplatný plán, ktorý vám poskytne základy všetkého, čo budete potrebovať, aby ste mohli začať, ako napríklad tlačidlo chatu, základné prehľady a zákaznícky portál. Ďalšou cenovo dostupnou možnosťou je <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Zoho Desk</a>, ktorý ponúka aj bezplatnú verziu. Odtiaľ sa môžete rozhodnúť prejsť na platený plán.</p><h3 id="h-najlep-tiketing-syst-m-pre-stredn-podniky">Najlepší tiketing systém pre stredné podniky</h3><p>Vzhľadom na to, že vaša firma neustále rastie, na strednom trhu s tiekting systémami existuje viac možností, pretože viac peňazí znamená viac funkcií. V tomto bode pravdepodobne máte rastúci tím agentov helpdesku. Mali by ste sa zamerať na ich spojenie so systémami, ktoré podporujú spoluprácu a môžu sa integrovať s rôznymi aplikáciami, ktoré už máte, a tými, ktoré plánujete rozšíriť. Stále by ste sa však mali zamerať na hodnotu, pretože pravdepodobne nechcete prekročiť rozpočet pre príliš veľa funkcií.</p><p>LiveAgent dokáže na tejto úrovni <a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integrations/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">integrovať viac ako 190 programov</a> vrátane sociálnych médií. Sociálne médiá sú cenné pre vaše marketingové kampane, najmä ak ste začínajúca značka. Odpovedanie na otázky a obavy na sociálnych médiách vám pomôže rozšíriť vašu značku a vytvoriť nezabudnuteľné interakcie so zákazníkmi. Rovnako ako iné tiketing systémy, aj tento sa integruje so Slackom, aby pomohol udržiavať bezproblémovú komunikáciu medzi členmi tímu. Ďalšou skvelou možnosťou je Jira Service Desk, pretože sa môže pochváliť aj obrovským sortimentom integračných možností.</p><h3 id="h-najlep-tiekting-syst-m-pre-ve-k-podniky">Najlepší tiekting systém pre veľké podniky</h3><p><a href="https://www.liveagent.sk/podnik/velke-podniky/" title="LiveAgent je najviac a najlepšie hodnotený help desk softvér pre malé a stredné podniky v rokoch 2020 a 2021. Veľké podniky často získavajú návratnosť investícií z LiveAgenta pomerne rýchlo, a to vďaka funkcii zobrazenia písania v reálnom čase, ktorá im umožňuje rýchlejšie reagovať na prijaté podnety." hreflang="sk-SK" onover-preload="1">Veľké podniky</a> môžu fungovať naplno. Teraz, keď si môžete dovoliť všetky funkcie, ktoré nie sú nevyhnutné, je čas pozrieť sa na všetky funkcie, ktoré chcete a potrebujete. Hľadanie hodnoty je však vždy tým najlepším riešením, bez ohľadu na to, s akou sumou peňazí môžete pracovať.</p><p>Veľmi silní hráči v hre, LiveAgent, Zendesk a Jira Service Desk, ponúkajú vlastnosti, ktoré iní nemajú, ako sú funkcie na spoluprácu, automatizácia a jednotné prihlásenie. Jednotné prihlásenie umožňuje používateľom pristupovať k softvéru pomocou existujúcich poverení, ako je prihlásenie pomocou účtu Google.</p><p>To neznamená, že sú to jediné možnosti. V závislosti od toho, čo ako veľký podnik potrebujete vo forme zákazníckej podpory, môže byť pre vás lepšie zvoliť si cenovo výhodnejšiu možnosť, ktorá má to, čo potrebujete. Napríklad LiveAgent má množstvo funkcií, pričom jeho najvyššia úroveň služieb má rozumnú cenu a ponúka podobnú hodnotu ako niektoré systémy technickej podpory, ktoré stoja oveľa viac.</p><h2 id="h-zver">Záver</h2><p>Prešli sme si mnohé výhody helpdesk tiketing systému a tom, ako sa to týka vášho podnikania. Tiketing softvér sa stal jedným z najdôležitejších nástrojov na vybavovanie zákazníckej podpory. S rastúcim počtom online používateľov všetci očakávajú vysokokvalitný zákaznícky servis a podporu. Tento aspekt je kľúčovým rozdielom medzi udržaním a stratou zákazníka. Helpdesk tiketing systém podporuje vás a vašu firmu pri vytváraní čo najlepších zákazníckych služieb vylepšením vašich pracovných postupov pomocou automatizácie. Vytvára tiež použiteľné údaje z každej zaznamenanej zákazníckej transakcie a skracuje váš čas na jeden tiket tým, že ich dáva do rúk, ktoré sú pre danú úlohu najvhodnejšie.</p><p>Vďaka tomu, že sa spoliehate na správne komunikačné kanály a máte dobre vyškolených agentov zákazníckej podpory, helpdesk tiketing systém môže byť cenným doplnkom vašej stratégie služieb zákazníkom. Získajte ten správny tiketing softvér pre svoje oddelenie technickej podpory a jednoducho odpovedajte na servisné požiadavky.</p> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-50d135f elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="50d135f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9169a66 wrapper" data-id="9169a66" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-110f5ae7 badge elementor-widget elementor-widget-image" data-id="110f5ae7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.sk/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"> </div> </div> <div class="elementor-element elementor-element-327770df elementor-widget elementor-widget-heading" data-id="327770df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zanite-pouva-liveagenta-teraz">Začnite používať LiveAgenta teraz!</h2> </div> </div> <div class="elementor-element elementor-element-2849acd3 elementor-widget elementor-widget-text-editor" data-id="2849acd3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vyskúšajte všetko, čo ponúkame s bezplatnou 30-dňovou skúšobnou verziou</p> </div> </div> <div class="elementor-element elementor-element-7eb9db9a startusing elementor-widget elementor-widget-html" data-id="7eb9db9a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Začnite | Na 30 dní zadarmo</span> </a> <a href="https://www.liveagent.sk/ukazka-softveru/" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si demo</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-58c85d7f elementor-widget elementor-widget-html" data-id="58c85d7f" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ Žiadne poplatky za zriadenie </li> <li>✓ Zákaznícka podpora 24/7 </li> <li>✓ Nie je potrebná kreditná karta </li> <li>✓ Možnosť zrušiť kedykoľvek</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-42dd8cb elementor-section-full_width Text Text--faq Content elementor-section-height-default elementor-section-height-default" data-id="42dd8cb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c38347 wrapper" data-id="6c38347" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1993a97 elementor-widget elementor-widget-shortcode" data-id="1993a97" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Súvisiace článkyTiketing softvér</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Univerzálna schránka je inteligentnejšia verzia vášho e-mailu, ktorá zjednocuje e-maily, live chaty, hovory a správy zo sociálnych médií do jednej doručenej pošty." hreflang="sk-SK" onover-preload="1"><img alt="Univerzálna schránka je inteligentnejšia verzia vášho e-mailu, ktorá zjednocuje e-maily, live chaty, hovory a správy zo sociálnych médií do jednej doručenej pošty." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/f0a67affa012efda/1729263578_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Univerzálna schránka je inteligentnejšia verzia vášho e-mailu, ktorá zjednocuje e-maily, live chaty, hovory a správy zo sociálnych médií do jednej doručenej pošty." hreflang="sk-SK" onover-preload="1">Univerzálna schránka</a></p><p class="urlslab-rel-res-item-summary">Objavte univerzálnu schránku od LiveAgent, ktorá zjednocuje e-maily, hovory, live chaty a správy zo sociálnych médií do jedného miesta. Zjednodušte zákaznícku podporu a zvýšte efektivitu tímu. Vyskúšajte zdarma bez záväzkov!</p><a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" title="Univerzálna schránka je inteligentnejšia verzia vášho e-mailu, ktorá zjednocuje e-maily, live chaty, hovory a správy zo sociálnych médií do jednej doručenej pošty." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/softver-pre-zazitok-zakaznika/" title="Softvér na zlepšenie zážitkov zákazníkov zohráva kľúčovú úlohu pri získavaní, organizovaní a sledovaní spätnej väzby od zákazníkov v súčasnom podnikaní." hreflang="sk-SK" onover-preload="1"><img alt="Softvér na zlepšenie zážitkov zákazníkov zohráva kľúčovú úlohu pri získavaní, organizovaní a sledovaní spätnej väzby od zákazníkov v súčasnom podnikaní." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/43ab04cb789b5cf0/1729091229_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/softver-pre-zazitok-zakaznika/" title="Softvér na zlepšenie zážitkov zákazníkov zohráva kľúčovú úlohu pri získavaní, organizovaní a sledovaní spätnej väzby od zákazníkov v súčasnom podnikaní." hreflang="sk-SK" onover-preload="1">Softvér pre zážitok zákazníka</a></p><p class="urlslab-rel-res-item-summary">Vylepšite zákaznícky zážitok s LiveAgent: tiketovanie, live chat, call centrum a viac. Začnite 14-dňovú bezplatnú skúšku!</p><a href="https://www.liveagent.sk/softver-pre-zazitok-zakaznika/" title="Softvér na zlepšenie zážitkov zákazníkov zohráva kľúčovú úlohu pri získavaní, organizovaní a sledovaní spätnej väzby od zákazníkov v súčasnom podnikaní." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/cennik/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1"><img alt="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/f23d8e595c6fd140/1729061756_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/cennik/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">LiveAgent cenník</a></p><p class="urlslab-rel-res-item-summary">LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.</p><a href="https://www.liveagent.sk/cennik/enterprise/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/zlepsite-marketing/" title="LiveAgent spája vynikajúci live chat, tiketovanie a automatizáciu. Zlepšite svoj marketing so správnym help desk softvérom od LiveAgenta." hreflang="sk-SK" onover-preload="1"><img alt="LiveAgent spája vynikajúci live chat, tiketovanie a automatizáciu. Zlepšite svoj marketing so správnym help desk softvérom od LiveAgenta." data-src="https://www.liveagent.sk/wp/urlslab-download/7a9cdc624ab113777743d6faa880b398/1728926127_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="143"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/zlepsite-marketing/" title="LiveAgent spája vynikajúci live chat, tiketovanie a automatizáciu. Zlepšite svoj marketing so správnym help desk softvérom od LiveAgenta." hreflang="sk-SK" onover-preload="1">Potrebujete zlepšiť svoju marketingovú stratégiu?</a></p><p class="urlslab-rel-res-item-summary">LiveAgent spája vynikajúci live chat, tiketovanie a automatizáciu. Zlepšite svoj marketing so správnym help desk softvérom od LiveAgenta.</p><a href="https://www.liveagent.sk/zlepsite-marketing/" title="LiveAgent spája vynikajúci live chat, tiketovanie a automatizáciu. Zlepšite svoj marketing so správnym help desk softvérom od LiveAgenta." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/ukazka-softveru/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si ukážku softvéru</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/ocenenia/" title="Capterra" hreflang="sk-SK" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/ocenenia/" title="G2 Crowd" hreflang="sk-SK" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; 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Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1">Ukážka</a></li> <li id="menu-item-19627"><a href="/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> <li id="menu-item-19628"><a href="/funkcie/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-19629"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. 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Začnite bezplatnú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Prenos dát</a></li> <li id="menu-item-19640"><a target="_blank" rel="noopener" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Dostupnosť systému</a></li> <li id="menu-item-19641"><a target="_blank" rel="noopener" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Produktové zmeny</a></li> <li id="menu-item-751113"><a href="https://www.liveagent.com/request-for-proposal/" title="Do you require concrete answers to specific questions regarding our software? Contact us and we will reach out to you with the answers directly." hreflang="en-US" onover-preload="1">Žiadosť o predloženie návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-92 widget_nav_menu"><div class="Footer__top__column__title h5">Spoločnosť</div><div class="menu-footer-top-company-slovak-container"><ul id="menu-footer-top-company-slovak" class="menu"><li id="menu-item-346857"><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás</a></li> <li id="menu-item-19643"><a href="/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia a certifikáty</a></li> <li id="menu-item-751116"><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Recenzie zákazníkov</a></li> <li id="menu-item-19645"><a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integracie#voip-partneri" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-19646"><a href="https://www.liveagent.com/affiliate-program/" title="LiveAgent affiliate program offers real time reports of your sales, traffic, account balance and overall performance. Join our affiliate program today." hreflang="en-US" onover-preload="1">Partnerský program</a></li> <li id="menu-item-751117">Impresum</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-93 widget_nav_menu"><div class="Footer__top__column__title h5">Vedomosti</div><div class="menu-footer-top-learn-slovak-container"><ul id="menu-footer-top-learn-slovak" class="menu"><li id="menu-item-19650"><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog</a></li> <li id="menu-item-19648"><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník</a></li> <li id="menu-item-19647"><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia</a></li> <li id="menu-item-751124"><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny</a></li> <li id="menu-item-454911"><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania</a></li> <li id="menu-item-751125"><a href="https://www.liveagent.sk/kalkulacka-nakladov/" title="Získajte najlepšiu hodnotu za svoje peniaze s helpdesk softvérom LiveAgent! Naša kalkulačka nákladov vám pomôže porovnať viac ako 70 riešení a ušetriť až 72% na softvéri technickej podpory. Vyskúšajte našu bezplatnú 30-dňovú skúšobnú verziu bez potreby kreditnej karty. 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Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Softvér bázy znalostí</a></li> <li id="menu-item-751126"><a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">Softvér zákazníckej podpory</a></li> <li id="menu-item-751129"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">Telefónne systémy VoIP</a></li> <li id="menu-item-751135"><a href="/samoobsluzny-softver/" title="Zákaznícky samoobslužný softvér od LiveAgenta rozšíri vaše možnosti podpory. Umožnite vašim zákazníkom vyriešiť problémy samým 24/7." hreflang="sk-SK" onover-preload="1">Samoobslužný softvér</a></li> <li id="menu-item-751136"><a href="https://www.liveagent.com/inbound-call-center-software/" title="Discover the best inbound call center software solutions tested by experts. Compare features, pricing, reviews, and tips to find your perfect fit!" hreflang="en-US" onover-preload="1">Softvér prichádzajúceho call centra</a></li> <li id="menu-item-751137"><a href="https://www.liveagent.com/customer-complaint-management-system/" title="Customer complaint management system provides an all-in-one help desk solution that streamlines your communication channels. Find out the best system on the market for your business." hreflang="en-US" onover-preload="1">Systém správy sťažností</a></li> <li id="menu-item-751138"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Softvér klientského portálu</a></li> <li id="menu-item-751140"><a href="/startupy/" title="LiveAgent ponúka multikanálový helpdesk ideálny pre startupy. Získajte 6 mesiacov plánu Large zdarma!" hreflang="sk-SK" onover-preload="1">Helpdesk softvér pre začínajúce podniky</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Kontakty na oddelenie predaja</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent telefónne číslo">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent telefónne číslo">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.sk/tiketing-softver/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/ukazka-softveru/" title="LiveAgent prezentácia" hreflang="sk-SK" onover-preload="1">Naplánujte si ukážku softvéru</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociálne siete</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent WhatsApp"> <svg> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Recenzie</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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document.querySelector( btnTarget ); try { chatBotButton.classList.remove('hidden'); } catch (error) { } (function(d, src, c) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};t.parentElement.insertBefore(s,t.nextSibling);})(document, 'https://app.flowhunt.io/fh-chat-widget.js?v=1.0.20', function(e){ const chatbotManager = FHChatbot.initChatbot({ showChatButton: false, // important to not show chat button on page load chatbotId: chatbotId, workspaceId: workspaceId, welcomeMessage: 'Hi, I\'m LiveAgent support Bot. 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('443a9d07', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Kontaktuje nás</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Kontaktný formulár</span> <img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"> <span class="fakeChatButton__msg bottom">Pred odoslaním kontaktného formulára akceptujte naše cookies.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Kontaktný formulár <img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.sk/tiketing-softver/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Prosím, prijmite naše cookies, aby ste mohli začať chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"> <span class="fakeChatButton__msg">Prosím, prijmite naše cookies, aby ste mohli začať chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>