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Top Nav" data-action="track#send">Sign up free</a> </div> </div> </div> <div class="o-wrapper"> <section class="u-Mt-md lg:u-Mt-lg u-Mb-md"> <div class="o-container u-text-center"><h1 class="u-text-p1 u-mx-auto u-Mb-2xs">Hi, how can we help?</h1><p class="u-text-p5 u-Mb-md" data-target="helpcenter-hero">Discover how to use ChatBot and find answers to your questions</p><form action="/help/search/" class="u-hidden sm:u-block c-search c-compact-form u-Mb-2xs" autocomplete="off" class="u-Mb-lg" id="search" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="chatbot-help" > <div class="u-maxw-6 u-mx-auto u-flex"> <input type="search" name="query" class="c-search-input c-compact-form__input" placeholder="Search topics (stories, entities, etc.)" required data-target="algolia-search.search"> <button type="submit" class="c-btn v--primary c-compact-form__button">Search</button> </div> <div data-target="algolia-search.results" class="c-search__results c-search__results--absolute u-shadow-lg"></div> </form> <form action="search/" class="sm:u-hidden c-search c-compact-form" autocomplete="off" class="u-Mb-lg" id="search" data-controller="algolia-search" data-app-id="QWAPZX0OJM" data-search-key="2062a0be5e3f72c03387888d0dcb8830" data-search-index="chatbot-help" > <div class="u-maxw-6 u-mx-auto u-Mb-2xs u-flex"> <input type="search" name="query" class="c-compact-form__input" placeholder="Search the Help Center" required data-target="algolia-search.search"> <button type="submit" class="c-btn v--primary c-compact-form__button c-search-button" title="Search"></button> </div> <div data-target="algolia-search.results" class="c-search__results c-search__results--absolute"></div> </form> </div> </section> <script id="search-results-item" type="template"> <a href="{{ relpermalink }}" class="c-search__result u-px-xl u-py-sm u-text-left v--no-underline"> <h2 class="c-link u-text-p6-bold"> {{#helpers.highlight}}{ "attribute": "title" }{{/helpers.highlight}} </h2> <p class="u-text-black">{{#helpers.highlight}}{ "attribute": "description" }{{/helpers.highlight}}</p> <ul class="c-list u-pl-0 u-text-left"> <li class="u-inline-block u-text-p8-bold u-mr-md u-inline-flex u-items-center"> <span class="u-text-gray-600 u-mr-md">Help Center</span> <svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg> </li> {{#main_cat}} <li class="u-inline-block u-text-p8-bold u-mr-md u-inline-flex u-items-center"> <span class="u-text-gray-600 u-mr-md">{{ main_cat }}</span> <svg xmlns="http://www.w3.org/2000/svg" width="9" height="12" viewBox="0 0 15 48" class="u-inline-block"> <g fill="#1B1B20"> <path d="M13.75 23.698L-1.06 8.887 0 7.827l15.872 15.871L0 39.57l-1.06-1.06z"/> </g> </svg> </li> {{/main_cat}} </ul> </a> </script> <script id="search-results-empty" type="template"> <span class="c-search__result u-text-center">No results</span> </script> <div class="u-My-md"> <div class="o-container u-text-center"> <h2 class="u-text-p6-bold u-text-gray-300 u-text-left u-Mb-sm">CATEGORIES</h2> <div class="o-columns v--three v--responsive u-items-stretch v--helpcenter"><a href="/help/get-started/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">馃殌 Get started</h3> </div> <p class="u-mb-0">Here for the first time? Learn the basics of ChatBot. We鈥檒l show you the ropes.</p> </article> </a><a href="/help/build-your-chatbot/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">鈿掞笍 Build your chatbot</h3> </div> <p class="u-mb-0">Guidelines on how to create a powerful chatbot Story.</p> </article> </a><a href="/help/connect-your-chatbot/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">馃攲 Connect your chatbot</h3> </div> <p class="u-mb-0">Integrate ChatBot with tools you鈥檙e already using.</p> </article> </a><a href="/help/manage-data/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">馃搱 Manage data</h3> </div> <p class="u-mb-0">Learn how to use ChatBot analytics and get the most out of it.</p> </article> </a><a href="/help/manage-your-account/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">馃攽 Manage your account</h3> </div> <p class="u-mb-0">Set up ChatBot and add teammates to your account.</p> </article> </a><a href="/help/advanced-use/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">鈿欙笍 Advanced use</h3> </div> <p class="u-mb-0">Add more advanced actions to your Stories with webhooks.</p> </article> </a><a href="/help/old-builder/" class="u-text-gray-200 u-block u-flex u-justify-center u-items-stretch v--no-underline u-border-gray-900 u-border-2 u-rounded-sm u-rounded-sm u-hover-lift"> <article class="u-px-lg u-Py-md u-flex u-flex-col u-items-center"> <div><h3 class="u-text-p5-bold u-m-lg">Old Builder</h3> </div> <p class="u-mb-0">Articles related to the previous version of ChatBot Visual Builder.</p> </article> </a></div> </div> </div> <section class="u-bg-blue-500 u-text-white b--u-pb-0 b--u-pt-12 md:u-Pt-xl lg:u-Pb-xl u-Mt-xl" data-target="helpcenter-footer"> <div class="o-container"> <div class="u-flex u-flex-col lg:u-flex-row u-flex-wrap"> <div class="u-basis-6 lg:u-basis-5 u-text-center lg:u-text-left"> <h2 class="b--u-text-4xl b--u-mb-3 b--lg:u-mrn-6">Build chatbots like a pro </h2> <p class="b--u-text-base b--u-mb-4">Take the <b>Chatbot Designer Video Course</b> and learn how to engage users with your chatbot from the first message.</p> <a href="/academy/chatbot-designer-free-course/" class="c-btn v--dark" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Educational section" data-action="track#send">Take free course</a> </div> <div class="u-basis-6 lg:u-basis-7 u-relative b--u-pt-8"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_647,h_571,c_limit//v1666171289/cb-help/kaia-edu-banner.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_1294,h_1132,c_limit//v1666171289/cb-help/kaia-edu-banner.png 2x" alt="Kaia Madali艅ska" class="u-absolute u-hidden lg:u-block" style="bottom: -6rem; max-width: 647px;"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_647,h_571,c_limit//v1666171289/cb-help/kaia-edu-banner.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/upload/w_1294,h_1132,c_limit//v1666171289/cb-help/kaia-edu-banner.png 2x" alt="Kaia Madali艅ska" class="u-block lg:u-hidden" style="max-width: 647px;"> </div> </div> </div> </section> <section class="u-My-xl" data-target="helpcenter-footer"> <div class="o-container"> <h2 class="u-text-p4 u-My-sm">Popular articles</h2> <div class="o-columns v--two"> <div class="u-basis-5 u-maxw-5"> <article class="u-mb-xl"> <h4 class="u-text-p6-bold u-my-lg"><a href="/help/build-your-chatbot/how-to-build-your-chatbot/" class="c-link">How to build your first AI chatbot</a></h4> <p class="u-text-p6">Train your chatbot automatically and answer user queries with the help of our in-house AI model.</p> </article> <article class="u-mb-xl"> <h4 class="u-text-p6-bold u-my-lg"><a href="" class="c-link"></a></h4> <p class="u-text-p6"></p> </article> <article class="u-mb-xl"> <h4 class="u-text-p6-bold u-my-lg"><a href="/help/integrations/integrate-chatbot-with-helpdesk/" class="c-link">Integrate ChatBot with HelpDesk</a></h4> <p class="u-text-p6">Create tickets in ChatBot and receive them in the HelpDesk app.</p> </article> </div> <article class="u-basis-6 sm:u-Mt-sm u-Mb-sm md:u-Mb-lg u-Py-lg u-Px-sm md:u-Px-md u-flex u-items-center u-bg-gray-900"> <div> <p class="u-text-p6 u-my-xs">Short answers to specific questions</p> <h3 class="u-text-p4 u-mb-lg">Frequently Asked Questions</h3> <a href="/pricing/#faq" target="_blank" class="c-btn v--primary">Read FAQ</a> </div> </article> </div> </div> </section> </div> <section data-target="helpcenter-footer-cta" class="b--u-bg-black-900 u-text-white u-text-center"> <div class="o-container u-Py-xl u-relative"> <img src="/elements/cursor-hand-blue.svg" class="u-hidden md:u-block t-cursor-hand"> <h2 class="u-text-p3">Start a free ChatBot trial<br/> and build your first chatbot today!</h2> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" method="GET" data-controller="signup utm-tracking" data-target="utm-tracking.element" data-action="signup#submit"> <div class="u-maxw-7 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.chatbot.com/help/"> <input type="hidden" name="source_type" value="website"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" data-target="signup.email" placeholder="Enter your business email" required="required"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-p6 u-Mt-2xs"> <span class="u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#FFFFFF"></path> </svg> </span> <span>Free 14-day trial</span> <span class="u-ml-md u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#FFFFFF"></path> </svg> </span> <span>No credit card required</span> </p> </div> </section> <section data-target="helpcenter-footer" class="u-bg-gray-900 b--u-py-10 b--md:u-py-12"> <div class="o-container-xl"> <h2 class="b--u-text-lg u-text-center b--u-text-black-900 b--u-mb-6">Discover our <span class="b--u-text-bold">text|</span> products</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset" 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