ChatBot Integration for LiveChat

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>ChatBot Integration for LiveChat</title> <meta name="description" content="Add a chatbot to your LiveChat account without coding. Offer fast and personalized customer service 24/7 and improve your customer satisfaction."> <link rel="canonical" href="https://www.chatbot.com/integrations/livechat/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph": [{"@context":"https://schema.org","@type":"Organization","address":[{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Boston","addressRegion":"Massachusetts","postalCode":"02110","streetAddress":"101 Arch Street, 8th Floor"},{"@type":"PostalAddress","addressCountry":"PL","addressLocality":"Wrocław","addressRegion":"dolnośląskie","postalCode":"53-033","streetAddress":"Zwycięska 47"}],"brand":"ChatBot","contactPoint":{"@type":"ContactPoint","areaServed":"Worldwide","availableLanguage":"English","contactType":"Customer Support"},"name":"Text, Inc.","sameAs":["https://www.facebook.com/livechat","https://www.instagram.com/livechat/","https://www.linkedin.com/company/livechat/","https://www.pinterest.com/livechat/","https://x.com/TextPlatform","https://www.wikidata.org/wiki/Q6658155","https://en.wikipedia.org/wiki/Text_(company)","https://www.youtube.com/@text_official"],"subOrganization":{"name":"ChatBot","sameAs":["https://www.facebook.com/chatbotcom","https://www.linkedin.com/showcase/chatbotcom/","https://www.producthunt.com/posts/chatbot-2","https://twitter.com/ChatBotCom","https://www.wikidata.org/wiki/Q113127602","https://en.wikipedia.org/wiki/ChatBot","https://www.youtube.com/@chatbotcom"],"url":"https://www.chatbot.com"},"url":"https://www.chatbot.com/"}] } </script> <link rel="icon" href="/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="ChatBot Integration for LiveChat" /> <meta property="og:description" content="Add a chatbot to your LiveChat account without coding. Offer fast and personalized customer service 24/7 and improve your customer satisfaction." /> <meta property="og:url" content="https://www.chatbot.com/integrations/livechat/" /> <meta property="og:site_name" content="ChatBot" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Add a chatbot to your LiveChat account without coding. Offer fast and personalized customer service 24/7 and improve your customer satisfaction." /> <meta name="twitter:title" content="ChatBot Integration for LiveChat" /> <meta name="twitter:site" content="@Chatbotcom" /> <script src="https://cdn.livechatinc.com/partners/tracking/track.js" async></script> <script> scrollOffsetFunction = function() { var navElements = document.getElementsByClassName("c-navbar"); if (typeof navElements[0] !== "undefined") { var navRect = navElements[0].getBoundingClientRect(); var navStyle = getComputedStyle(navElements[0]); if (navStyle.position === "sticky" || navStyle.position === "fixed") { return navRect.bottom - navRect.top + 30; } } return 0; } </script> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); 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stroke-linejoin="round"/></svg></span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/ai/" class="c-menu__item">Artificial Intelligence<span class="c-menu_item v--description"><small>Generative AI for chats</small></a></li> <li><a href="/features/" class="c-menu__item">Features<span class="c-menu_item v--description"><small>Everything you need</small></span></a></li> <li><a href="/benefits/" class="c-menu__item">Benefits<span class="c-menu_item v--description"><small>See what you can gain</small></span></a></li> <li><a href="/features/visual-builder/" class="c-menu__item">Visual Builder<span class="c-menu_item v--description"><small>Create your ideal chatbot</small></a></li> <li><a href="/features/dynamic-responses/" class="c-menu__item">Dynamic Responses<span class="c-menu_item v--description"><small>Boost customer engagement</small></a></li> <li><a href="/features/analytics/" class="c-menu__item">Analytics<span class="c-menu_item v--description"><small>Make data-backed decisions</small></a></li> <li><a href="/features/connect/" class="c-menu__item">Connect<span class="c-menu_item v--description"><small>Be where your customers are</small></a></li> </ul> </div> <div> <p class="c-menu__header">Solutions</p> <ul> <li><a href="/solutions/chatbot-for-marketing/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M11 5.71421V19.0504C10.9997 19.4642 10.8531 19.8646 10.5861 20.1811C10.3191 20.4976 9.9488 20.7099 9.54041 20.7805C9.13203 20.8511 8.71178 20.7756 8.35369 20.5673C7.99561 20.3589 7.72267 20.031 7.58297 19.6415L5.43597 13.5015M5.43597 13.5015C4.58719 13.1412 3.88915 12.5002 3.46 11.6851C3.03084 10.8701 2.89692 9.932 3.0809 9.0297C3.26488 8.12739 3.75546 7.31625 4.46962 6.73355C5.18378 6.15085 6.07765 5.83237 6.99997 5.83202H8.83197C12.932 5.83202 16.457 4.60003 18 2.83691V16.8141C16.457 15.051 12.933 13.819 8.83197 13.819H6.99997C6.4626 13.8198 5.93062 13.7111 5.43597 13.5015ZM18 12.8206C18.7956 12.8206 19.5587 12.505 20.1213 11.9434C20.6839 11.3817 21 10.6198 21 9.8255C21 9.03114 20.6839 8.26933 20.1213 7.70764C19.5587 7.14594 18.7956 6.83039 18 6.83039V12.8206Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Marketing</a></li> <li><a href="/solutions/chatbot-for-sales/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M3 2.71948H5L5.4 4.71622M5.4 4.71622H21L17 12.7032H7M5.4 4.71622L7 12.7032M7 12.7032L4.707 14.9924C4.077 15.6214 4.523 16.6966 5.414 16.6966H17M17 16.6966C16.4696 16.6966 15.9609 16.907 15.5858 17.2815C15.2107 17.6559 15 18.1638 15 18.6934C15 19.2229 15.2107 19.7308 15.5858 20.1053C15.9609 20.4797 16.4696 20.6901 17 20.6901C17.5304 20.6901 18.0391 20.4797 18.4142 20.1053C18.7893 19.7308 19 19.2229 19 18.6934C19 18.1638 18.7893 17.6559 18.4142 17.2815C18.0391 16.907 17.5304 16.6966 17 16.6966ZM9 18.6934C9 19.2229 8.78929 19.7308 8.41421 20.1053C8.03914 20.4797 7.53043 20.6901 7 20.6901C6.46957 20.6901 5.96086 20.4797 5.58579 20.1053C5.21071 19.7308 5 19.2229 5 18.6934C5 18.1638 5.21071 17.6559 5.58579 17.2815C5.96086 16.907 6.46957 16.6966 7 16.6966C7.53043 16.6966 8.03914 16.907 8.41421 17.2815C8.78929 17.6559 9 18.1638 9 18.6934Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Sales</a></li> <li><a href="/solutions/chatbot-for-support/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M5.121 17.3819C7.21942 16.1977 9.58958 15.5772 12 15.5808C14.5 15.5808 16.847 16.2348 18.879 17.3819M15 9.59063C15 10.385 14.6839 11.1468 14.1213 11.7085C13.5587 12.2702 12.7956 12.5857 12 12.5857C11.2044 12.5857 10.4413 12.2702 9.87868 11.7085C9.31607 11.1468 9 10.385 9 9.59063C9 8.79628 9.31607 8.03446 9.87868 7.47277C10.4413 6.91108 11.2044 6.59552 12 6.59552C12.7956 6.59552 13.5587 6.91108 14.1213 7.47277C14.6839 8.03446 15 8.79628 15 9.59063ZM21 11.5874C21 12.7673 20.7672 13.9357 20.3149 15.0259C19.8626 16.116 19.1997 17.1066 18.364 17.9409C17.5282 18.7753 16.5361 19.4372 15.4442 19.8887C14.3522 20.3403 13.1819 20.5727 12 20.5727C10.8181 20.5727 9.64778 20.3403 8.55585 19.8887C7.46392 19.4372 6.47177 18.7753 5.63604 17.9409C4.80031 17.1066 4.13738 16.116 3.68508 15.0259C3.23279 13.9357 3 12.7673 3 11.5874C3 9.20431 3.94821 6.91886 5.63604 5.23379C7.32387 3.54871 9.61305 2.60205 12 2.60205C14.3869 2.60205 16.6761 3.54871 18.364 5.23379C20.0518 6.91886 21 9.20431 21 11.5874Z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Support</a></li> <li><a href="/solutions/chatbot-for-education/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M8 20.4568V12.969L12 10.7507M12 14.4666L21 9.47475L12 4.48291L3 9.47475L12 14.4666ZM12 14.4666L18.16 11.0502C18.9705 13.1049 19.2005 15.3423 18.825 17.5186C16.2886 17.7644 13.8972 18.8131 12 20.5117C10.1031 18.8133 7.71208 17.7646 5.176 17.5186C4.8002 15.3423 5.03023 13.1048 5.841 11.0502L12 14.4666Z" stroke="black" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Education</a></li> <li><a href="/chatbot-for-enterprise/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M3 11h2a2 2 0 012 2v1a2 2 0 002 2 2 2 0 012 2v3M8 4v1.5A2.5 2.5 0 0010.5 8h.5a2 2 0 012 2 2 2 0 004 0 2 2 0 012-2h1m-5 12.5V18a2 2 0 012-2h3m1-4a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Enterprise</a></li> <li><a href="/chatbot-for-healthcare/" class="c-menu__item v--m-button"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0)"> <path d="M4.31804 6.7579C3.90017 7.17509 3.5687 7.67035 3.34255 8.21543C3.1164 8.76051 3 9.34472 3 9.93471C3 10.5247 3.1164 11.1089 3.34255 11.654C3.5687 12.1991 3.90017 12.6943 4.31804 13.1115L12 20.781L19.682 13.1115C20.526 12.269 21.0001 11.1262 21.0001 9.93471C21.0001 8.74318 20.526 7.60044 19.682 6.7579C18.8381 5.91536 17.6935 5.44203 16.5 5.44203C15.3066 5.44203 14.162 5.91536 13.318 6.7579L12 8.07375L10.682 6.7579C10.2642 6.34072 9.7681 6.00979 9.22213 5.784C8.67616 5.55822 8.09099 5.44202 7.50004 5.44202C6.90909 5.44202 6.32392 5.55822 5.77795 5.784C5.23198 6.00979 4.7359 6.34072 4.31804 6.7579Z" stroke="black" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </span>Healthcare</a></li> </ul> </div> </div> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories&source_url=https://www.chatbot.com/integrations/livechat/&source_type=website" data-controller="utm-tracking" data-target="utm-tracking.element" class="c-menu__foot-action v--only-desktop"> Start a free 14-day trial<svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M14 8H2m7.33-4.67L14 8 9.33 3.33zM14 8l-4.67 4.67L14 8z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </a> </div> </li> <li data-target="menu.root"> <a class="c-menu__item v--top" href="/pricing/" data-target="menu.top">Pricing</a> </li> <li data-target="menu.root"> <button class="c-menu__item v--top" data-target="menu.top">Integrations<span class="c-menu__arrow"><svg width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M12.67 6L8 10.67 3.33 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></button> <div class="c-menu__sub v--single"> <div> <div> <ul> <li><a href="/integrations/chat-widget/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.2727 10.9888V12.7321C16.275 12.8503 16.2429 12.9667 16.1802 13.0673C16.1176 13.168 16.027 13.2487 15.9193 13.2999C14.6924 13.8819 13.3557 14.2028 11.9956 14.2417C10.6366 14.2039 9.30068 13.8846 8.07421 13.3043C7.96553 13.2529 7.87416 13.1716 7.81107 13.0701C7.74798 12.9686 7.71585 12.8512 7.71854 12.7321V10.9888C7.7215 10.9089 7.74408 10.831 7.78434 10.7617C7.82459 10.6924 7.88131 10.6338 7.94958 10.5911C8.01785 10.5483 8.09562 10.5227 8.17617 10.5163C8.25672 10.51 8.33762 10.5231 8.41188 10.5546C9.54285 11.0472 10.7602 11.3165 11.9956 11.3473C13.2314 11.3178 14.4495 11.0501 15.5816 10.5591C15.6554 10.5282 15.7357 10.5153 15.8156 10.5217C15.8955 10.528 15.9727 10.5534 16.0405 10.5956C16.1084 10.6378 16.1649 10.6956 16.2054 10.764C16.2458 10.8325 16.2689 10.9096 16.2727 10.9888Z" fill="#0066FF"/> <path d="M20.8964 15.0722C20.805 16.13 20.3122 17.1144 19.5172 17.8276C18.7221 18.5409 17.6836 18.9302 16.6103 18.9173H14.2467L9.74452 21.8117V18.9173L14.2467 16.0229H16.6148C16.9499 16.0349 17.2771 15.9206 17.5303 15.7033C17.7835 15.4859 17.9439 15.1816 17.979 14.8518C18.1166 12.627 18.1053 10.3957 17.9452 8.17239C17.9181 7.87582 17.784 7.5988 17.5675 7.39195C17.3509 7.1851 17.0663 7.06223 16.7657 7.0458C15.2304 6.95229 13.6141 6.8944 11.9956 6.8944C10.3771 6.8944 8.76079 6.94784 7.22555 7.05471C6.92494 7.07114 6.64034 7.19401 6.42376 7.40086C6.20718 7.60771 6.07309 7.88473 6.04598 8.1813C5.88587 10.4046 5.87459 12.6359 6.01221 14.8607C6.04946 15.1889 6.21074 15.491 6.46372 15.7065C6.71671 15.9221 7.0427 16.0351 7.37637 16.0229H9.74452V18.9173H7.38087C6.30876 18.9279 5.27222 18.5372 4.47903 17.8237C3.68584 17.1102 3.19461 16.1266 3.1038 15.07C2.95492 12.697 2.9662 10.3168 3.13757 7.94529C3.22266 6.96185 3.66028 6.04086 4.37148 5.34846C5.08269 4.65606 6.02066 4.23783 7.0162 4.16921C8.61897 4.05566 10.3073 4 11.9956 4C13.6839 4 15.3722 4.05566 16.975 4.16921C17.9736 4.23606 18.9148 4.65466 19.6281 5.34908C20.3413 6.0435 20.7793 6.96775 20.8627 7.9542C21.0337 10.3235 21.045 12.7014 20.8964 15.0722V15.0722Z" fill="#0066FF"/> </svg> </span>Chat Widget<span class="c-menu_item v--description"><small>Support website visitors 24/7</small></span> </a></li> <li><a href="/integrations/livechat/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><defs/><path d="M20.89 14.19a4.25 4.25 0 01-4.29 3.88h-2.36L9.74 21v-2.93l4.5-2.92h2.37a1.32 1.32 0 001.36-1.18c.14-2.25.13-4.5-.03-6.75a1.25 1.25 0 00-1.18-1.14 78.1 78.1 0 00-9.54 0 1.25 1.25 0 00-1.18 1.15 51.1 51.1 0 00-.03 6.75 1.32 1.32 0 001.36 1.17h2.37v2.92H7.38A4.25 4.25 0 013.1 14.2c-.15-2.4-.13-4.8.04-7.2A4.18 4.18 0 017 3.17a70.3 70.3 0 019.96 0A4.18 4.18 0 0120.85 7c.17 2.39.19 4.8.04 7.19z" fill="#FF5100"/></svg></span>LiveChat<span class="c-menu_item v--description"><small>Get closer to your customers</small></span> </a></li> <li><a href="/integrations/helpdesk/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"><path d="m12 11.015 4.583-4.044H12c-1.622 0-3.236.055-4.77.163-.3.018-.584.144-.8.356-.215.213-.35.496-.377.8a45.659 45.659 0 0 0-.128 3.376v.668c0 1.202.05 2.402.126 3.367.028.304.162.587.378.8.217.211.5.337.801.354 3.177.222 6.365.222 9.542 0 .3-.017.584-.143.8-.355a1.28 1.28 0 0 0 .377-.8c.072-.914.115-2.036.124-3.172L21 9.943v2.578c0 1.214-.056 2.42-.133 3.41a4.28 4.28 0 0 1-1.233 2.674 4.156 4.156 0 0 1-2.65 1.212A65.651 65.651 0 0 1 12 20c-1.688 0-3.375-.06-4.98-.174a4.159 4.159 0 0 1-2.651-1.212 4.28 4.28 0 0 1-1.234-2.676A48.179 48.179 0 0 1 3 12.334v-.668c0-1.282.056-2.564.135-3.607A4.278 4.278 0 0 1 4.37 5.386a4.153 4.153 0 0 1 2.65-1.21A69.245 69.245 0 0 1 12 4h9v2.971l-9 7.936-4.205-3.705 2.21-1.945L12 11.015Z" fill="#2FC774"/></svg> </span>HelpDesk<span class="c-menu_item v--description"><small>Scale your support services</small></span> </a></li> <li><a href="/integrations/facebook-messenger/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12 3C6.93075 3 3 6.71442 3 11.7292C3 14.3525 4.0755 16.6203 5.826 18.1862C5.97225 18.3166 6.06225 18.5011 6.06675 18.6991L6.11625 20.301C6.132 20.8117 6.6585 21.1446 7.1265 20.9377L8.913 20.1502C9.06375 20.0827 9.23475 20.0715 9.3945 20.1142C10.2158 20.3392 11.0888 20.4607 12 20.4607C17.0693 20.4607 21 16.7463 21 11.7315C21 6.71667 17.0693 3 12 3Z" fill="url(#paint0_radial)"/> <path d="M6.59536 14.2827L9.23911 10.0891C9.65986 9.42093 10.5599 9.25669 11.1921 9.72915L13.2959 11.3063C13.4894 11.4502 13.7549 11.4502 13.9461 11.304L16.7856 9.1487C17.1636 8.86073 17.6586 9.31519 17.4066 9.7179L14.7606 13.9093C14.3399 14.5775 13.4399 14.7417 12.8076 14.2692L10.7039 12.6921C10.5104 12.5482 10.2449 12.5482 10.0536 12.6944L7.21411 14.8497C6.83611 15.1377 6.34111 14.6855 6.59536 14.2827Z" fill="white"/> <defs> <radialGradient id="paint0_radial" cx="0" cy="0" r="1" gradientUnits="userSpaceOnUse" gradientTransform="translate(6.465 20.8988) scale(19.6128 19.6111)"> <stop stop-color="#0099FF"/> <stop offset="0.6098" stop-color="#A033FF"/> <stop offset="0.9348" stop-color="#FF5280"/> <stop offset="1" stop-color="#FF7061"/> </radialGradient> </defs> </svg> </span>Facebook Messenger<span class="c-menu_item v--description"><small>Engage your followers</small></span> </a></li> <li><a href="/integrations/shopify/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg fill="none" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24"> <path d="M0 0h24v24H0z"/> <path d="M20.349 4.535c0-.14-.14-.21-.21-.21h-1.813L16.79 2.792c-.14-.14-.419-.07-.489-.07 0 0-.279.07-.697.21a7.201 7.201 0 00-.35-.838C14.769 1.186 14 .698 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3.977-2.302.139-3.628-1.256-3.628-1.256l.489-2.093s1.325.976 2.302.907c.697 0 .907-.628.907-.977-.07-1.605-2.721-1.535-2.93-4.187-.14-2.232 1.325-4.464 4.534-4.674 1.326 0 1.954.28 1.954.28z" fill="#fff"/> </svg> </span>Shopify<span class="c-menu_item v--description"><small>Increase your online sales</small></span> </a></li> <li><a href="/integrations/slack/" class="c-menu__item"> <span class="c-menu__icon u-mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.4862 7.26391C12.4862 6.47675 12.4862 5.68642 12.4862 4.89927C12.4862 3.96928 13.1591 3.17577 14.0764 3.0266C15.1048 2.85837 16.0982 3.57887 16.2474 4.60726C16.2633 4.71517 16.2696 4.81992 16.2696 4.92783C16.2696 6.48627 16.2696 8.04154 16.2696 9.59998C16.2696 10.1681 16.0633 10.6506 15.6412 11.0315C15.2254 11.406 14.7334 11.5615 14.1748 11.5076C13.4067 11.4314 12.737 10.8632 12.5433 10.0856C12.5084 9.9396 12.4894 9.79042 12.4894 9.64125C12.4862 8.84774 12.4862 8.05424 12.4862 7.26391Z" fill="#2EB57D"/> <path d="M7.26515 11.5139C6.47165 11.5139 5.68132 11.5139 4.88781 11.5139C3.96735 11.5139 3.17067 10.8315 3.02784 9.92371C2.86279 8.89216 3.57377 7.91139 4.60532 7.75586C4.71007 7.73999 4.81798 7.73047 4.9259 7.73047C6.48434 7.73047 8.04278 7.73047 9.60123 7.73047C10.4233 7.73047 11.1375 8.21609 11.4072 8.99055C11.6453 9.67297 11.5215 10.3014 11.0581 10.8569C10.7534 11.2187 10.3598 11.425 9.89324 11.498C9.80754 11.5107 9.72184 11.5139 9.63614 11.5139C8.84581 11.5139 8.05548 11.5139 7.26515 11.5139Z" fill="#36C4EF"/> <path d="M11.5215 16.7351C11.5215 17.5254 11.5215 18.3158 11.5215 19.1061C11.5215 20.0297 10.8422 20.8264 9.93128 20.9724C8.89973 21.1375 7.9253 20.4265 7.76343 19.3949C7.74756 19.287 7.73804 19.1823 7.73804 19.0743C7.73804 17.5159 7.73804 15.9575 7.73804 14.399C7.73804 13.4881 8.3411 12.7295 9.22983 12.5263C10.2423 12.2946 11.2929 12.9802 11.4866 14.0023C11.5119 14.1324 11.5215 14.2594 11.5215 14.3927C11.5183 15.1703 11.5215 15.9543 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class="c-menu__item" target="_blank"><span class="c-menu__icon u-mr-sm v--single-color"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API & Developers</a></li> <li><a href="https://partners.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--single-color" target="_blank"><span class="c-menu__icon u-mr-sm"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11.049 2.92702C11.349 2.00602 12.652 2.00602 12.951 2.92702L14.47 7.60102C14.5353 7.80151 14.6624 7.9762 14.833 8.10012C15.0037 8.22405 15.2091 8.29086 15.42 8.29102H20.335C21.304 8.29102 21.706 9.53102 20.923 10.101L16.947 12.989C16.7762 13.1132 16.6491 13.2882 16.5839 13.4891C16.5187 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stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a> </li> </ul> </div> <div> <p class="c-menu__header">Learn</p> <ul> <li><a href="/academy/" class="c-menu__item v--m-button">ChatBot Academy<br><small>Become a chatbot designer</small></a></li> <li><a href="/chatbot-best-practices/" class="c-menu__item v--m-button">Chatbot Best Practices<br><small>Design successful chatbots</small></a></li> <li><a href="/blog/" class="c-menu__item v--m-button">Blog<br><small>Tips on using chatbots</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile u-p-lg u-mt-auto u-mb-0"> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" method="GET" data-controller="signup utm-tracking" data-target="utm-tracking.element" data-action="signup#submit" class="o-input-group u-mb-lg"> <input type="email" name="email" class="" data-target="signup.email" placeholder="Enter your email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="header_cta"> <input type="hidden" name="source_url" value="https://www.chatbot.com/integrations/livechat/"> <input type="hidden" name="source_type" value="website"> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup" style="padding: 20px">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://accounts.livechat.com/signin?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions"> <a href="https://accounts.livechat.com/signin?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" class="c-btn v--secondary v--sm" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=header_cta&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f&source_type=website" class="c-btn v--signup v--sm" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Top Nav" data-action="track#send">Sign up free</a> </div> </div> <div class="u-bg-white u-border-t u-border-gray-900 b--u-py-1 b--u-text-2xs u-text-center u-hidden"> Automate your customer service. <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=header_cta&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f&source_type=website" class="c-link b--u-text-medium" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Top Nav" data-action="track#send">Sign up free</a> </div> </div> <div class="o-wrapper"> <section class="o-container-xl u-Pt-md u-Pb-md u-text-center"> <img src="/integrations/livechat/logo-lc.214441d70a852f2cea0bed52a6a0d9e92fce88e20997ac13ce9e6ded8520d42b.svg" alt="Chat bot for LiveChat" class="integration-livechat-logo u-Pb-xs" > <h1 class="u-text-p2">ChatBot for <span class="u-text-mark-black">LiveChat</span></h1> <h2 class="u-text-p5 u-text-weight-normal u-Mb-xs">Fuse AI scalability and the human approach into your customer service.</h2> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?&source_id=livechat-hero-cta&source_type=website&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f" class="c-btn v--signup" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Start your free trial" data-action="track#send">Start your free trial</a> </section> <div class="u-relative u-maxw-16 u-mx-auto u-hidden md:u-block" style=""> <video autoplay loop playsinline muted src="/integrations/livechat/chatbot-integration.d50a9e190118393f3cd72bf26ebe974a739e9111c50614e2a0e14180e35f62eb.mp4" width="" height="" style="--aspect-ratio: /;" title="ChatBot with LiveChat works together" data-target="lazyplay.video" ></video> </div> <div class="o-container u-maxw-8 u-Mb-xl u-mx-auto"> <div class="u-relative u-block md:u-hidden" style=""> <video autoplay loop playsinline muted src="/integrations/livechat/chatbot-integration-mobile.48db6fd488296554c57589fb62e52684ad678e967df04ce5d9f8e8ecd329e5ed.mp4" width="" height="" style="--aspect-ratio: /;" title="ChatBot with LiveChat works together" data-target="lazyplay.video" ></video> </div> </div> <section class="o-container-xl u-relative u-Pb-xl"> <div class="o-container u-maxw-10 u-text-center"> <h2 class="u-text-p2 u-Mb-xs">Connect with customers. <p><span class="u-text-mark">Anywhere. Anytime.</span></p></h2> <p class="u-text-p5"> LiveChat is a powerful customer service platform that lets you chat with your customers in real time. Deliver high-quality customer service and boost online sales. </p> </div> </section> <section class="u-maxw-13 u-mx-auto u-Px-xs u-Mb-xl md:u-Mb-2xl"> <header class="u-maxw-8 u-mx-auto u-text-center u-Mb-md"> <h2 class="u-text-p3 u-Mb-xs">Make your customer service smarter</h2> <p class="u-text-p5">Combine human expertise and AI efficiency for powerful customer service. Your chatbot will deliver a dynamic and personalized experience that your customers will love.</p> </header> <div class="c-tour c-tour-text-xl u-Mb-xs" data-controller="tour"> <div class="c-tour__features"> <div class="c-tour__feature u-flex u-flex-col u-justify-between v--active" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Welcome chatbot</h4> <p class="md:c-tour__feature_description u-text-p6">Greet your customers and automatically filter spammy messages.</p> <img src="/integrations/livechat/welcome-bot.81fb15d43c48461559cbf9a468c0283fdf119e5caf9edd63b00b29664796dc43.png" srcset="/integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_360x0_resize_lanczos_3.png 360w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_630x0_resize_lanczos_3.png 630w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_900x0_resize_lanczos_3.png 900w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_1440x0_resize_lanczos_3.png 1440w" alt="Welcome chat bot for LiveChat integration" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">After hours chatbot</h4> <p class="md:c-tour__feature_description u-text-p6">Answer questions 24/7. Let your chatbot do the work when you’re offline.</p> <img src="/integrations/livechat/after-hours-bot.0e3d852c1b2e0b05eb981deb6d6e779fdd934bef09ec4d9bf93f1ab0bce8b831.png" srcset="/integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_360x0_resize_lanczos_3.png 360w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_630x0_resize_lanczos_3.png 630w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_900x0_resize_lanczos_3.png 900w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_1440x0_resize_lanczos_3.png 1440w" alt="After hours chat bot for LiveChat integration" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">FAQ chatbot</h4> <p class="md:c-tour__feature_description u-text-p6">Automate repetitive queries with a chatbot and let your customers self-serve. </p> <img src="/integrations/livechat/faq-bot.864afda8ebfe9b7c4eb4f720fd772fe5d7e9f1b9779e418ca59cd5717158cae4.png" srcset="/integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_360x0_resize_lanczos_3.png 360w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_630x0_resize_lanczos_3.png 630w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_900x0_resize_lanczos_3.png 900w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_1440x0_resize_lanczos_3.png 1440w" alt="FAQ chat bot for LiveChat integration" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Lead generation chatbot</h4> <p class="md:c-tour__feature_description u-text-p6">Capture more leads. Collect, segment, and qualify them automatically.</p> <img src="/integrations/livechat/lead-generation-bot.b037aa46976df710ab900d49d340c6c40eeff0f1d645ee3b448fd5131aa76ac7.png" srcset="/integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_360x0_resize_lanczos_3.png 360w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_630x0_resize_lanczos_3.png 630w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_900x0_resize_lanczos_3.png 900w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_1440x0_resize_lanczos_3.png 1440w" alt="Lead generation chat bot for LiveChat integration" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Appointment chatbot</h4> <p class="md:c-tour__feature_description u-text-p6">Automate your appointment scheduling and reservation booking.</p> <img src="/integrations/livechat/appointment-bot.88078e9b4c2a16bb5952fae70d3509d05ed938d36cac37195c85dcdc2fe4928e.png" srcset="/integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_360x0_resize_lanczos_3.png 360w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_630x0_resize_lanczos_3.png 630w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_900x0_resize_lanczos_3.png 900w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_1440x0_resize_lanczos_3.png 1440w" alt="Appointment chat bot for LiveChat integration" class="c-tour__image u-rounded" > </div> </div> <div class="c-tour__gallery u-Py-md" data-target="tour.gallery"> <img src="/integrations/livechat/welcome-bot.81fb15d43c48461559cbf9a468c0283fdf119e5caf9edd63b00b29664796dc43.png" srcset="/integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_360x0_resize_lanczos_3.png 360w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_630x0_resize_lanczos_3.png 630w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_900x0_resize_lanczos_3.png 900w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/welcome-bot_hua627f4a8c234e16a03bfb16e34402d69_128924_1440x0_resize_lanczos_3.png 1440w" alt="Welcome chat bot for LiveChat integration" class="" > <img src="/integrations/livechat/after-hours-bot.0e3d852c1b2e0b05eb981deb6d6e779fdd934bef09ec4d9bf93f1ab0bce8b831.png" srcset="/integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_360x0_resize_lanczos_3.png 360w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_630x0_resize_lanczos_3.png 630w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_900x0_resize_lanczos_3.png 900w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/after-hours-bot_huffd335e5a4e1f6a887b7d28704a5984c_124617_1440x0_resize_lanczos_3.png 1440w" alt="After hours chat bot for LiveChat integration" class="" hidden > <img src="/integrations/livechat/faq-bot.864afda8ebfe9b7c4eb4f720fd772fe5d7e9f1b9779e418ca59cd5717158cae4.png" srcset="/integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_360x0_resize_lanczos_3.png 360w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_630x0_resize_lanczos_3.png 630w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_900x0_resize_lanczos_3.png 900w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/faq-bot_hu09f61072060d2b85401f9b6bbba46a96_134392_1440x0_resize_lanczos_3.png 1440w" alt="FAQ chat bot for LiveChat integration" class="" hidden > <img src="/integrations/livechat/lead-generation-bot.b037aa46976df710ab900d49d340c6c40eeff0f1d645ee3b448fd5131aa76ac7.png" srcset="/integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_360x0_resize_lanczos_3.png 360w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_630x0_resize_lanczos_3.png 630w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_900x0_resize_lanczos_3.png 900w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/lead-generation-bot_hu7e384b14c7fbca0c35295a0f41275ad8_124020_1440x0_resize_lanczos_3.png 1440w" alt="Lead generation chat bot for LiveChat integration" class="" hidden > <img src="/integrations/livechat/appointment-bot.88078e9b4c2a16bb5952fae70d3509d05ed938d36cac37195c85dcdc2fe4928e.png" srcset="/integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_360x0_resize_lanczos_3.png 360w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_630x0_resize_lanczos_3.png 630w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_900x0_resize_lanczos_3.png 900w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/appointment-bot_hubcfcfe97db029485c344f711b5050573_165179_1440x0_resize_lanczos_3.png 1440w" alt="Appointment chat bot for LiveChat integration" class="" hidden > </div> </div> <div class="o-container u-text-center"> <p class="u-text-p6-bold u-mb-md">Connect ChatBot with LiveChat in just a few clicks</p> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?&source_id=livechat-try-for-free&source_type=website&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f" class="c-btn v--signup" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Try it for free" data-action="track#send">Try it for free</a> </div> </section> <section class="u-maxw-18 u-mx-auto u-Px-xs u-Mb-xl md:u-Mb-2xl"> <div class="u-bg-gray-900 u-rounded u-Py-md u-Px-xs md:u-Py-xl md:u-Px-xl"> <div class="u-maxw-6 u-text-center sm:u-text-left u-Mb-md md:u-Mb-xl"> <h2 class="u-text-p3 u-Mb-xs">Chatbots feel at home in LiveChat</h2> <p class="u-text-p5">ChatBot and LiveChat work together to support smooth and effortless communication between customers, chatbots, and agents.</p> </div> <div class="o-columns v--three"> <div> <img src="/integrations/livechat/action-tag.c695f053d22971116d7c60fe149f050b1e0a4857e6e0634e04db069d9fedabba.svg" alt="ChatBot and LiveChat - tag your chats with a chat bot icon" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Tags</h4> <p class="u-text-p6">ChatBot tags and categorizes all chats in the archives to help you organize conversations.</p> </div> <div> <img src="/integrations/livechat/action-create-ticket.92107edf5c33c8d95e7b4c2b9a52c2aa27dea1d034c06ed84f87a9fc0665ef27.svg" alt="ChatBot and LiveChat - create a ticket icon" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Create a Ticket</h4> <p class="u-text-p6">When the case is complex and agents are unavailable, the chatbot lets customers create tickets directly in the LiveChat window.</p> </div> <div> <img src="/integrations/livechat/action-transcript.543e23fb13cc2ea53779ed09f469b7aea170471966bdb2f1fda350291ce93dd5.svg" alt="ChatBot and LiveChat - transcript icon" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Transcript</h4> <p class="u-text-p6">ChatBot automatically sends chat transcripts to designated email addresses, giving you the opportunity to follow conversations right from your inbox.</p> </div> <div> <img src="/integrations/livechat/action-transfer.732884b45c38d9615ad4d344704c7cbbae965488c2c8ced0fcf586e8b4d890b6.svg" alt="ChatBot and LiveChat transfer icon" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Transfer</h4> <p class="u-text-p6">When the human touch is required, ChatBot will seamlessly assign the issue to a live agent.</p> </div> <div> <img src="/integrations/livechat/action-close-chat.fb9010da826ed4e41655b858a6ea2dd8522a757b38abbea9987d0cdee9a0dce1.svg" alt="ChatBot and LiveChat - close a chat with a chat bot" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Close a chat</h4> <p class="u-text-p6">When a customer gets the information they came for, ChatBot ends the conversation in a natural way.</p> </div> <div> <img src="/integrations/livechat/action-goal.ead06852663e87b9a94ad27513c4be16d01ca847f89c72750c5c0e77c28beb59.svg" alt="ChatBot and LiveChat - goals icon" class="t-icon-xs u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold u-Mb-xs">Goals</h4> <p class="u-text-p6">Keep track of customer purchases and sign-ups to measure how well your chatbots perform.</p> </div> </div> </div> </section> <section class="u-maxw-13 u-mx-auto u-Px-xs u-Mb-2xl"> <header class="u-maxw-8 u-mx-auto u-text-center u-Mb-md"> <h2 class="u-text-p3 u-Mb-xs">Rich interactive messages</h2> <p class="u-text-p5">Create engaging conversational experiences using rich messages. Mix in attention-grabbing visual elements to show off your products and increase engagement.</p> </header> <div class="c-tour c-tour-text-xl" data-controller="tour"> <div class="c-tour__features"> <div class="c-tour__feature u-flex u-flex-col u-justify-between v--active" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Carousel</h4> <p class="md:c-tour__feature_description u-text-p6">Compose dynamic cards and carousels using text, images, buttons, and actions.</p> <img src="/integrations/livechat/response-carousel.0ee36f456e7c5a91532b3295fc70a3a47c3fd6d9ea53c5c8430756044704a991.png" srcset="/integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - carousel" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Buttons</h4> <p class="md:c-tour__feature_description u-text-p6">Let users open URLs, navigate the conversation, dial numbers, and more with buttons.</p> <img src="/integrations/livechat/response-buttons.d3252e20ded82c685a3fa575bb0444d9b5be906591689b2bda1f70d2a79b2ef0.png" srcset="/integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - buttons" class="c-tour__image u-rounded" > </div> <div class="c-tour__feature u-flex u-flex-col u-justify-between" data-target="tour.feature" data-action="click->tour#switch"> <h4 class="c-tour__feature_title u-text-p6-bold">Quick replies</h4> <p class="md:c-tour__feature_description u-text-p6">Add quick reply buttons to your ChatBot scenarios to show suggestions to your customers.</p> <img src="/integrations/livechat/response-quick-replies.e3eec0abc80c5030e30b1cca11f54750685aef430716bb5f7f6deedd245293a7.png" srcset="/integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - quick replies" class="c-tour__image u-rounded" > </div> </div> <div class="c-tour__gallery" data-target="tour.gallery"> <img src="/integrations/livechat/response-carousel.0ee36f456e7c5a91532b3295fc70a3a47c3fd6d9ea53c5c8430756044704a991.png" srcset="/integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-carousel_hu4db55992aeefb1c1dcb6ef2bb228fc15_152667_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - carousel" class="" > <img src="/integrations/livechat/response-buttons.d3252e20ded82c685a3fa575bb0444d9b5be906591689b2bda1f70d2a79b2ef0.png" srcset="/integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-buttons_hud2a24efade79dc29832bb44de3e360ec_126411_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - buttons" class="" hidden > <img src="/integrations/livechat/response-quick-replies.e3eec0abc80c5030e30b1cca11f54750685aef430716bb5f7f6deedd245293a7.png" srcset="/integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_360x0_resize_lanczos_3.png 360w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_630x0_resize_lanczos_3.png 630w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_900x0_resize_lanczos_3.png 900w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_1170x0_resize_lanczos_3.png 1170w, /integrations/livechat/response-quick-replies_hucb827c38fd9babfbdb12f569f6713714_116402_1440x0_resize_lanczos_3.png 1440w" alt="Chat bot rich messages for LiveChat integration - quick replies" class="" hidden > </div> </div> </section> <section class="u-maxw-18 u-mx-auto u-Px-xs u-Mb-2xl"> <div class="u-bg-gray-900 u-Py-xl u-Px-xs u-rounded"> <div class="u-maxw-10 u-mx-auto u-relative u-text-center"> <img src="/integrations/livechat/cta-hand.eeb697b2377d5099aac50b3e0c1dc9e310290e3d88b03c9a835397c626a915ab.svg" alt="CTA icon" class="cta-hand-left" > <div class="u-maxw-6 u-mx-auto u-text-p3"> See LiveChat in action. Try it in ChatBot today! </div> <div class="u-Mt-xs"> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories&source_id=&source_url=https://www.chatbot.com/integrations/livechat/" method="GET" data-controller="signup track utm-tracking" data-target="utm-tracking.element" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-8 u-mx-auto u-flex u-flex-col sm:u-flex-row" data-target="utm-tracking.form"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0 " style="min-width: 14rem;" data-target="signup.email" placeholder="Enter your business email" required> <input type="hidden" name="source_id" value=""> <input type="hidden" name="source_url" value="https://www.chatbot.com/integrations/livechat/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup ">Sign up free</button> </div> </form> <p class="u-maxw-7 u-mx-auto u-text-p6 u-Mt-2xs "> <span class="u-inline-block u-mr-md"> <span class="u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"></path> </svg> </span> <span>Free 14-day trial</span> </span> <span class="u-inline-block u-mr-md"> <span class="u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"></path> </svg> </span> <span>No credit card required</span> </span> </p> </div> </div> </div> </section> <section class="o-container u-Mb-2xl"> <div class="u-relative u-Mb-md md:u-Mb-xl"> <div class="u-maxw-8 u-text-center sm:u-text-left"> <h2 class="u-text-p2 u-Mb-xs">More than just chatbots</h2> <p class="u-maxw-5 u-text-p5">ChatBot is a powerful platform that opens up a new range of business opportunities.</p> </div> </div> <div class="o-columns v--two"> <div> <img src="/integrations/livechat/icon-support-customer.18b02e4972d969027b16decd7817daa95d3f7e481b7c96b1585407899eb02f80.svg" alt="Support chat bot icon" class="u-maxw-2 u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold">Support</h4> <p class="u-maxw-5 u-text-p6">ChatBot will take care of the boring and repetitive cases around the clock so you have more time to provide sterling customer service.</p> </div> <div> <img src="/integrations/livechat/icon-sales.4929ffbcb099c2c6a3adc8e4ab036db711c02b3d3e9ab65f094c8b9ed8b37128.svg" alt="Sales chat bot icon" class="u-maxw-2 u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold">Sales</h4> <p class="u-maxw-5 u-text-p6">Make buying easier. ChatBot will suggest products and allow customers to add items to their cart and track packages after ordering – all within the chat window.</p> </div> <div> <img src="/integrations/livechat/icon-engagement.2785264352e225b4cf2db1a953bc403eedaf9331cf7418de1aa550e9deadd1ec.svg" alt="Boos engagement with chat bot icon" class="u-maxw-2 u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold">Engagement</h4> <p class="u-maxw-5 u-text-p6">Create absorbing conversational experiences. Combine visual elements and ChatBot Actions to improve engagement and the flow of Stories.</p> </div> <div> <img src="/integrations/livechat/icon-marketing.a9372ca021dc128bb24cad44d1d8356a463e1fc01c3fc9a2a32c5a9cc093a0f0.svg" alt="Chat bot for marketing icon" class="u-maxw-2 u-ml-0 u-mb-md" > <h4 class="u-text-p5-bold">Marketing</h4> <p class="u-maxw-5 u-text-p6">Generate leads, gather customer feedback, promote your best offers, and create unforgettable experiences with your brand.</p> </div> </div> </section> <section class="o-container u-relative u-Mb-md md:u-Mb-xl"> <div class="u-maxw-8 u-text-center sm:u-text-left"> <h2 class="u-text-p2 u-Mb-xs">Templates</h2> <p class="u-text-p5">Choose from a set of ready-to-use chatbot templates designed by our experts. Create and customize chatbots in minutes.</p> </div> </section> <section class="o-container-xl u-Mb-2xl"> <div class="u-grid b--o-grid--1 b--lg:o-grid--2 b--xl:o-grid--4 b--o-grid--gap-2"> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element" class="t-templates-item u-flex u-flex-col u-justify-between u-border u-rounded u-Px-md u-Py-md integration-block"> <div> <div class="t-template-icon"> <img class="u-maxw-1 u-ml-0" src="/elements/templates/customer-service.svg"/> </div> <h2 class="u-text-p5-bold u-text-black">Customer Service</h2> <p class="u-text-p6 u-text-gray-400">Take the first step towards 24/7/365 customer service.</p> </div> <div class="c-link u-text-p7-bold">Try it now</div> </a> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element" class="t-templates-item u-flex u-flex-col u-justify-between u-border u-rounded u-Px-md u-Py-md integration-block"> <div> <div class="t-template-icon"> <img class="u-maxw-1 u-ml-0" src="/elements/templates/lead-generation.svg"/> </div> <h2 class="u-text-p5-bold u-text-black">Lead Generation</h2> <p class="u-text-p6 u-text-gray-400">Get your visitors data using smart lead generation bot.</p> </div> <div class="c-link u-text-p7-bold">Try it now</div> </a> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element" class="t-templates-item u-flex u-flex-col u-justify-between u-border u-rounded u-Px-md u-Py-md integration-block"> <div> <div class="t-template-icon"> <img class="u-maxw-1 u-ml-0" src="/elements/templates/ecommerce.svg"/> </div> <h2 class="u-text-p5-bold u-text-black">Ecommerce Bot</h2> <p class="u-text-p6 u-text-gray-400">Entire buying process within a chat window.</p> </div> <div class="c-link u-text-p7-bold">Try it now</div> </a> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" data-controller="utm-tracking" data-target="utm-tracking.element" class="t-templates-item u-flex u-flex-col u-justify-between u-border u-rounded u-Px-md u-Py-md integration-block"> <div> <div class="t-template-icon"> <img class="u-maxw-1 u-ml-0" src="/elements/templates/recruitment.svg"/> </div> <h2 class="u-text-p5-bold u-text-black">Recruitment Bot</h2> <p class="u-text-p6 u-text-gray-400">Speed up the hiring process with a bot.</p> </div> <div class="c-link u-text-p7-bold">Try it now</div> </a> </div> </section> <section class="b--u-bg-black-50"> <div class="o-container"> <div class="u-flex u-flex-wrap b--u-py-16"> <div class="u-flex-col u-basis-12 md:u-basis-5"> <h3 class="b--u-text-3xl">FAQ</h3> <p class="b--u-text-lg">Find out more about <br/>the ChatBot and LiveChat <br/>integration.</p> </div> <div class="u-flex-col u-basis-12 md:u-basis-7"> <ul class="c-list u-border-t b--u-border-black-200 u-pl-0"> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">Is the ChatBot integration for LiveChat free?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">Yes, this integration is free of charge; however, to use ChatBot and LiveChat together, you need to pay for each product separately.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">Do ChatBot and LiveChat have separate subscriptions?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">Yes, LiveChat and ChatBot are two separate products. They can be used independently or together.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">In which ChatBot plan is the LiveChat integration offered?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">The ChatBot integration for LiveChat is included in all plans. However, you have to pay for each product separately.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">How many concurrent chats can a bot take within the LiveChat integration?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">The bot can handle up to 500 chats simultaneously.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">Can I use a chatbot with LiveChat when my agents are off?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">Yes, you can use a chatbot as an after-hours agent to answer customer questions when your human team can’t accept chats.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">Can a chatbot transfer a chat to a LiveChat agent?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">Yes, you can decide when chats should be transferred from a bot to an agent.</p> </div> </li> <li class="b--u-pt-4 b--u-pb-2 u-border-b b--u-border-black-200" data-controller="show"> <button data-action="show#toggle" class="u-flex u-justify-between v--no-underline u-text-black u-w-full u-text-left" style="background: none; appearance: none; cursor: pointer;" aria-expanded="false"> <h4 class="b--u-text-lg b--u-mb-2">How many active chatbots can I use in LiveChat?</h4> <div class="b--u-mtn-1 b--u-ml-2"> <span data-target="show.content"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 18 12 12 12-12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> <span data-target="show.content" hidden="hidden"> <svg width="48" height="48" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="m12.5 30 12-12 12 12" stroke="#1B1B20" stroke-width="4.75" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span> </div> </button> <div data-target="show.content" hidden="hidden"> <p class="b--u-text-base u-maxw-6">Depending on your subscription plan, you can implement from one active chatbot to an unlimited number of them in LiveChat.</p> </div> </li> </ul> </div> </div> </div> </section> </div> <section data-target="helpcenter-footer-cta" class="u-bg-blue-100 u-text-black u-text-center"> <div class="o-container u-Py-xl u-relative"> <h2 class="u-text-p3">Start a free ChatBot trial<br/> and build your first chatbot today!</h2> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" method="GET" data-controller="signup utm-tracking" data-target="utm-tracking.element" data-action="signup#submit"> <div class="u-maxw-7 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.chatbot.com/integrations/livechat/"> <input type="hidden" name="source_type" value="website"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" data-target="signup.email" placeholder="Enter your business email" required="required"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-p6 u-Mt-2xs"> <span class="u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#000"></path> </svg> </span> <span>Free 14-day trial</span> <span class="u-ml-md u-mr-xs"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="10"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="#000"></path> </svg> </span> <span>No credit card required</span> </p> </div> </section> <section data-target="helpcenter-footer" class="u-bg-gray-900 b--u-py-10 b--md:u-py-12"> <div class="o-container-xl"> <h2 class="b--u-text-lg u-text-center b--u-text-black-900 b--u-mb-6">Discover our <span class="b--u-text-bold">text|</span> products</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset" 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stddeviation="2"/><fecolormatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feblend in2="BackgroundImageFix" result="effect1_dropShadow"/><fecolormatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feoffset/><fegaussianblur stddeviation="1"/><fecolormatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feblend in2="effect1_dropShadow" result="effect2_dropShadow"/><feblend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter> </defs> </svg> </div> <p class="b--u-text-sm u-mb-0 b--u-text-black-600 b--md:u-pr-1"> <span class="b--u-text-base b--u-text-bold b--u-text-black-900">LiveChat</span> <br>Connect with customers</p> </a> <a href="https://www.helpdesk.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="HelpDesk" 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in2="BackgroundImageFix" result="effect1_dropShadow"/><fecolormatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feoffset/><fegaussianblur stddeviation="1"/><fecolormatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feblend in2="effect1_dropShadow" result="effect2_dropShadow"/><feblend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter> </defs> </svg> </div> <p class="b--u-text-sm u-mb-0 b--u-text-black-600 b--md:u-pr-1"> <span class="b--u-text-base b--u-text-bold b--u-text-black-900">HelpDesk</span> <br>Support customers with tickets</p> </a> <a href="https://www.knowledgebase.com/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset" data-controller="track" data-track-category="Interactions" data-track-action="Link click" data-track-label="KnowledgeBase" data-action="track#send"> <div class="u-Mr-xs"> <svg width="72" height="72" 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<br> <span style="opacity: .65;">Enhance websites with widgets</span></p> </a> </div> </div> </section> <footer data-target="helpcenter-footer" class="u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Product</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/ai/" class="b--u-text-xs c-link v--reset" >Artificial Intelligence</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset" >Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset" >Features</a> </li> <li class="b--u-mb-2 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<li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-sales/" class="b--u-text-xs c-link v--reset" >Sales</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/chatbot-for-education/" class="b--u-text-xs c-link v--reset" >Education</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Integrations</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/chat-widget/" class="b--u-text-xs c-link v--reset" >Chat Widget</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/livechat/" class="b--u-text-xs c-link v--reset" >LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/helpdesk/" class="b--u-text-xs c-link v--reset" >HelpDesk</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/facebook-messenger/" class="b--u-text-xs c-link v--reset" >Facebook 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>Sales Templates</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-templates/support/" class="b--u-text-xs c-link v--reset" >Support Templates</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Resources</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/docs/" class="b--u-text-xs c-link v--reset" >API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/academy/" class="b--u-text-xs c-link v--reset" >ChatBot Academy</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/blog/" class="b--u-text-xs c-link v--reset" >Blog</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/chatbot-best-practices/" class="b--u-text-xs c-link v--reset" >Chatbot Best Practices</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.chatbot.com/" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >System Status</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-1 b--sm:u-pr-0.25"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2 b--u-text-black-900">Company</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >About <span class='b--u-text-bold'>text|</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=chatbot.com&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/press/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.livechat.com/careers/?utm_source=chatbot.com&utm_medium=referral&utm_campaign=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=chatbot&utm_medium=referral&utm_content=footer" class="b--u-text-xs c-link v--reset" target="_blank" rel="noopener" >LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset" >Legal</a> </li> </ul> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free trial</p> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=footer_cta&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f&source_type=website" class="c-btn v--sm v--signup" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send">Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25">Start your free trial</p> <a href="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&response_type=token&redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories?source_id=footer_cta&source_url=https%3a%2f%2fwww.chatbot.com%2fintegrations%2flivechat%2f&source_type=website" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track utm-tracking" data-target="utm-tracking.element" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free - Footer" data-action="track#send">Sign up free</a> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--3 b--sm:o-grid--6"> <a href="https://twitter.com/ChatBotCom" aria-label="Twitter icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M21.2 5a5 5 0 0 0 2.1-2.6c-1 .5-2 1-3 1.2a5 5 0 0 0-8.6 3.3l.1 1.2A14 14 0 0 1 1.7 2.9a5 5 0 0 0 1.5 6.6c-.8 0-1.6-.3-2.2-.6a5 5 0 0 0 4 4.9 5 5 0 0 1-2.3 0 5 5 0 0 0 4.6 3.5 9.9 9.9 0 0 1-7.3 2A14 14 0 0 0 21.5 6.8 10 10 0 0 0 24 4.4c-.9.4-1.8.7-2.8.8Z" fill="currentColor"/></svg></a> <a href="https://www.linkedin.com/showcase/chatbotcom/" aria-label="LinkedIn icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28zM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13zM3.55 20.45h3.57V9H3.55v11.45zM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.facebook.com/chatbotcom" aria-label="Facebook icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M24 12a12 12 0 1 0-13.9 12v-8.5h-3v-3.4h3V9.4c0-3 1.8-4.6 4.6-4.6l2.6.2v3h-1.5c-1.5 0-2 .9-2 1.8v2.3h3.4l-.5 3.4h-2.8V24A12 12 0 0 0 24 12.1Z" fill="currentColor"/></svg></a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" aria-label="YouTube icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.5 15.6V8.8l6.5 3.4-6.5 3.4Zm14.3-8s-.3-1.6-1-2.3c-1-1-2-1-2.4-1C17 4 12 4 12 4s-5 0-8.4.2c-.5.1-1.5.1-2.4 1-.7.8-1 2.5-1 2.5L0 11.5v1.9c0 2 .2 3.9.2 3.9s.3 1.6 1 2.4c1 1 2.1.9 2.6 1 2 .2 8.2.2 8.2.2s5 0 8.4-.2c.5 0 1.5 0 2.4-1 .7-.8 1-2.4 1-2.4l.2-4v-1.8l-.2-3.8Z" fill="currentColor"/></svg></a> <a href="https://www.producthunt.com/posts/chatbot-2" aria-label="Product Hunt icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M13.6 8.4a1.8 1.8 0 1 1 0 3.6h-3.4V8.4h3.4zm0 6a4.2 4.2 0 1 0 0-8.4H7.8v12h2.4v-3.6h3.4zM12 0a12 12 0 1 1 0 24 12 12 0 0 1 0-24z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://github.com/ChatBotCom" aria-label="GitHub icon" class="u-text-gray-100 hover:u-text-gray-300"><svg width="25" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M23.2 6.1A12.3 12.3 0 0 0 12.4 0 12.3 12.3 0 0 0 1.7 6.1 12 12 0 0 0 0 12.3c0 2.7.8 5 2.4 7.2C4 21.7 6 23.2 8.5 24l.6-.1c.2-.2.3-.3.3-.5a365.7 365.7 0 0 0 0-2.3H9l-1 .1a7 7 0 0 1-1-.1c-.4 0-.8-.2-1.1-.5a2 2 0 0 1-.8-1l-.1-.3a4 4 0 0 0-.5-.8 2 2 0 0 0-.7-.7h-.1a1.2 1.2 0 0 1-.4-.5v-.1L4 17h.3l.8.4c.3.2.6.5.8.9.2.4.5.7.9 1 .3.2.7.3 1 .3h1l.7-.3c0-.7.3-1.3.8-1.7-.7 0-1.2-.1-1.7-.3-.5 0-1-.3-1.5-.6a4.3 4.3 0 0 1-2.2-2.7 8 8 0 0 1-.3-2.4c0-1.3.4-2.4 1.3-3.3-.4-1-.4-2.1 0-3.3.4-.1.9 0 1.5.2a9.8 9.8 0 0 1 2 1 11.6 11.6 0 0 1 6.2 0l.7-.3 1.4-.7c.6-.2 1-.3 1.4-.2.4 1.2.5 2.3 0 3.3 1 .9 1.4 2 1.4 3.3A8 8 0 0 1 20 14a5 5 0 0 1-.8 1.7l-1.3 1c-.6.3-1 .5-1.6.6-.5.2-1 .3-1.6.3.5.5.8 1.3.8 2.3v3.4c0 .2 0 .3.2.5h.7a12.2 12.2 0 0 0 8.5-11.6 12 12 0 0 0-1.7-6.2z" fill="currentColor" fill-rule="evenodd"/></svg> </a> </div> 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