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class="ServiceNodeInfoHeader"> </div> <div class="lia-page"> <center> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFKRJ62" height="0" width="0" style="display:none;visibility:hidden" sandbox="allow-scripts"></iframe></noscript> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-browser-support-alert"> <div class="lia-browser-support-alert-text"> We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. 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src="/html/assets/nav_app_icon.svg"><span>App Marketplace</span></a></li> </ul> </div> </div> <div class="col-3"> <div class="product-group"> <h5>Spaces</h5> <ul> <li><a href="https://www.zoom.com/en/products/meeting-rooms/"><img src="/html/assets/nav_rooms_icon.svg"><span>Rooms</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_workspace_reservation_icon.svg"><span>Workspace Reservation</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/"><img src="/html/assets/nav_digital_signage_icon.svg"><span>Digital Signage</span></a></li> <li><a href="https://www.zoom.com/en/products/meeting-rooms/features/workspace/#visitor-management"><img src="/html/assets/nav_visitor_management_icon.svg"><span>Visitor Management</span></a></li> </ul> </div> <div class="product-group"> <h5>Employee Engagement</h5> <ul> <li><a href="https://www.zoom.com/en/products/workvivo/"><img src="/html/assets/nav_workvivo_icon.svg"><span>Workvivo</span></a></li> </ul> </div> </div> </div> </div> <div class="product-icons-right"> <div class="right-icons-header icons-header"> <a href="https://www.zoom.com/en/products/business-services/"><h2>Business Services</h2><img class="arrow-icon" src="/html/assets/link-arrow-blue.svg"></a> </div> <div class="right-icons-body icons-body"> <div class="product-group grp-1"> <h5>Customer Care</h5> <ul> <li><a href="https://www.zoom.com/en/products/contact-center/"><img src="/html/assets/nav_contact_center_icon.svg"><span>Contact Center</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/virtual-agent/"><img src="/html/assets/nav_virtual_agent_icon.svg"><span>Virtual Agent</span></a></li> <li><a href="https://www.zoom.com/en/products/contact-center/features/workforce-engagement-management/"><img src="/html/assets/nav_workforce_engagement_icon.svg"><span>Workforce Engagement</span></a></li> </ul> </div> <div class="product-group grp-2"> <h5>Sales</h5> <ul> <li><a href="https://www.zoom.com/en/products/conversation-intelligence/"><img src="/html/assets/nav_revenue_accelerator_icon.svg"><span>Revenue Accelerator</span></a></li> </ul> </div> <div class="product-group grp-3"> <h5>Marketing</h5> <ul> <li><a href="https://www.zoom.com/en/products/event-platform/"><img src="/html/assets/nav_events_icon.svg"><span>Events</span></a></li> <li><a href="https://www.zoom.com/en/products/single-session-events/"><img src="/html/assets/nav_sessions_icon.svg"><span>Sessions</span></a></li> <li><a href="https://www.zoom.com/en/products/webinars/"><img src="/html/assets/nav_webinars_icon.svg"><span>Webinars</span></a></li> </ul> </div> <div class="product-group grp-4"> <h5>Developer Tools</h5> <ul> <li><a href="https://www.zoom.com/en/video-sdk/"><img src="/html/assets/nav_api_icon.svg"><span>APIs & SDKs</span></a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="v2-dropdown-ctas"> <a href="https://www.zoom.com/en/products/" class="left-link">Discover all products<img src="/html/assets/link-arrow-white.svg"></a> <a href="https://zoom.us/pricing" class="right-link plans-pricing">Plans & Pricing <img src="/html/assets/link-arrow-blue.svg"></a> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Solutions<span class="dropdown-caret"></span></a> <div role="menu" id="solutions-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="col-1"> <div class="col-header"> <a href="https://www.zoom.com/en/industry/">By industry <img src="/html/assets/link-arrow-blue.svg"> </a> </div> <ul> <li><a href="https://www.zoom.com/en/industry/education/">Education</a></li> <li><a href="https://www.zoom.com/en/industry/finance/">Financial Services</a></li> <li><a href="https://www.zoom.com/en/industry/government/">Government</a></li> <li><a href="https://www.zoom.com/en/industry/healthcare/">Healthcare</a></li> <li><a href="https://www.zoom.com/en/industry/manufacturing/">Manufacturing</a></li> <li><a href="https://www.zoom.com/en/industry/retail/">Retail</a></li> </ul> </div> <div class="col-2"> <div class="col-header"> <span>By audience</span> </div> <ul> <li><a href="https://www.zoom.com/en/audiences/small-business/">Small and Midsize businesses</a></li> </ul> <div class="indented-chunk"> <h5>Enterprise</h5> <ul> <li><a href="https://www.zoom.com/en/audiences/it-professionals/">IT Professionals</a></li> <li><a href="https://www.zoom.com/en/audiences/cx/">Customer Experience</a></li> <li><a href="https://www.zoom.com/en/audiences/sales-and-revenue/">Sales and Revenue</a></li> <li><a href="https://www.zoom.com/en/audiences/av-facilities/">Facilities</a></li> <li><a href="https://www.zoom.com/en/audiences/marketing-events/">Marketing and Events</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"><a href="https://developers.zoom.us/docs/">For developers<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://www.zoom.com/en/video-sdk/">Video SDK</a></li> <li><a href="https://developers.zoom.us/docs/meeting-sdk/">Meeting SDK</a></li> <li><a href="https://marketplace.zoom.us/">App Marketplace</a></li> <li><a href="https://developers.zoom.us/docs/api/">APIs</a></li> <li><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/">Webhooks</a></li> <li><a href="https://www.zoom.com/en/zoom-apps/">Zoom Apps</a></li> <li><a href="https://developers.zoom.us/docs/">Developer Solutions</a></li> </ul> </div> <div class="col-4"> <div class="col-header"><a href="https://partners.zoom.us/">For partners<img src="/html/assets/link-arrow-blue.svg"></a></div> <ul> <li><a href="https://partner.zoom.us/solutions/">Partner Solutions</a></li> <li><a href="https://partner.zoom.us/partner-locator/">Find a Partner</a></li> <li><a href="https://partner.zoom.us/">Become a Partner</a></li> <li><a href="https://mypartnerportal.zoom.us/">Partner Portal</a></li> <li><a href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home">Partner Learning Center</a></li> </ul> </div> </div> <div class="solutions-footer plans-pricing"> <a href="https://zoom.us/pricing"> Plans & Pricing <img class="post-link-arrow" src="/html/assets/link-arrow-white.svg"> </a> </div> </div> </div> </li> <li role="none" class="dropdown-li"> <a class="dropdown-link" href="javascript:void(0);" tabindex="0">Resources<span class="dropdown-caret"></span></a> <div role="menu" id="resources-dropdown" aria-label="" class="menu header-dropdown v2-dropdown"> <div class="v2-dropdown-visible"> <div class="v2-inner"> <div class="resources-links"> <div class="col-1"> <div class="col-header">Explore</div> <ul> <li><a href="https://www.zoom.com/en/blog/">Zoom Blog</a></li> <li><a href="https://www.zoom.com/en/resources/">Resource Library</a></li> <li><a href="https://ev.zoom.us/">Webinars & Events</a></li> <li><a href="https://www.zoom.com/en/customer-stories/all/">Customer Stories</a></li> <li><a href="https://explore.zoom.us/en/trust/">Zoom Trust Center</a></li> </ul> </div> <div class="col-2"> <div class="col-header">Connect & learn</div> <ul> <li><a href="/">Zoom Community</a></li> <li><a href="https://learning.zoom.us/learn">Learning Center</a></li> <li><a href="https://learn-zoom.us/show-me">How-to Videos</a></li> <li><a href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg">Customer Success Hub</a></li> </ul> </div> <div class="col-3"> <div class="col-header">Hardware & services</div> <ul> <li><a href="https://explore.zoom.us/en/global-services/">Global services</a></li> <li><a href="https://www.zoom.com/en/hardware/">Hardware options</a></li> <li><a href="https://www.zoom.com/en/products/cmk/">Customer Managed Key</a></li> </ul> </div> <div class="col-4"> <div class="col-header">Support</div> <ul> <li><a href="https://support.zoom.com/hc/en/">Customer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/">Premier Support</a></li> <li><a href="https://devsupport.zoom.us/hc/en-us">Developer Support</a></li> <li><a href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></li> </ul> </div> </div> <div class="resources-callouts"> <div> <img src="/html/assets/resources-zoom-download.svg"> <div class="callout-text"> <h5>Download the Zoom app</h5> <p>Keep your Zoom app up to date to access the latest features.</p> <a href="https://zoom.us/download" class="desktop-link">Download Center</a> <a href="https://zoom.us/download" class="mobile-link">Download the Zoom app</a> </div> </div> <div> <img src="/html/assets/resources-zoom-backgrounds.svg"> <div class="callout-text"> <h5>Zoom Virtual Backgrounds</h5> <p>Download hi-res images and animations to elevate your next Zoom meeting.</p> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="desktop-link">Browse Backgrounds</a> <a href="https://www.zoom.com/en/products/virtual-meetings/features/virtual-background-library/" class="mobile-link">Zoom Virtual Backgrounds</a> </div> </div> </div> </div> </div> </div> </li> <li role="none"> <a href="https://zoom.us/pricing" tabindex="0">Plans & Pricing</a> </li> </ul> <ul role="menubar" id="join-host-bar" class=""> <li role="none" id="join-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Join<span class="dropdown-caret"></span></a> <ul role="menu" id="join-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/join">Join by Meeting ID</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/calendar/list">Public Event List</a></li> </ul> </li> <li role="none" id="host-li" class="dropdown-li alt-dropdown-style"> <a role="menuitem" tabindex="0" href="javascript:void(0);" class="header-link dropdown-link">Host<span class="dropdown-caret"></span></a> <ul role="menu" id="host-dropdown" aria-label="" class="menu header-dropdown"> <li role="none"><a role="menuitem" href="https://zoom.us/start/sharemeeting">Screen Share Only</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/videomeeting">With Video On</a></li> <li role="none"><a role="menuitem" href="https://zoom.us/start/webmeeting">With Video Off</a></li> </ul> </li> <li role="none" class="dropdown-li alt-dropdown-style bottom-button nav navbar-nav" id="sign-in-li"> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2F" class="header-link zoom-login-link">Sign In</a> </li> </ul> <input type="checkbox" tabindex="-1" id="main-nav-checkbox" autocomplete="off" class="nav-checkbox-dropdown support-checkbox visuallyHidden" data-open="main-menubar"> <label tabindex="0" for="main-nav-checkbox" id="main-nav-checkbox-label" class="hamburger-button"> <span class="bar bar1"></span> <span class="bar bar2"></span> <span class="bar bar3"></span> <span class="bar bar4"></span> </label> </div> </div> <div id="header-community"> <div class="header-container"> <input type="checkbox" tabindex="-1" id="community-nav-checkbox" class="nav-checkbox-dropdown community-checkbox visuallyHidden" data-open="header-community-ul"> <label tabindex="0" for="community-nav-checkbox" id="community-nav-checkbox-label">Community<span class="dropdown-caret"></span></label> <ul id="header-community-ul" class="menubar" role="menubar"> <!-- Product Forums --> <li role="none" id="products-li" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Product Forums<span class="dropdown-caret"></span></a> <div id="product-community-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="ai-companion-logo" src="/html/assets/AICompanion-WithEmblem.svg"> </div> <div class="col-body"> <p>Empowering you to increase productivity, improve team effectiveness, and enhance skills.</p> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion">Zoom AI Companion</a> </div> </div> <div class="col-2 zm-workplace-section"> <div class="col-header"> <img alt="Zoom Workplace" class="workplace-logo" src="/html/assets/zm-workplace-logo.svg"> </div> <div class="col-body"> <ul> <li><a href="/t5/Meetings/bd-p/meetings">Meetings</a></li> <li><a href="/t5/Chat/bd-p/chat">Team Chat</a></li> <li><a href="/t5/Phone-System/bd-p/phone">Phone System</a></li> <li><a href="/t5/Mail-and-Calendar/bd-p/mail-calendar">Mail & Calendar</a></li> <li><a href="/t5/Scheduler/bd-p/scheduler">Scheduler</a></li> <li><a href="/t5/Zoom-Docs/bd-p/ZoomDocs">Docs</a></li> <li><a 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href="/t5/Products/ct-p/your-community">All Products<img src="/html/assets/link-arrow-blue.svg"></a> </div> </div> </li> <!-- Community User Groups --> <li role="none" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">User Groups<span class="dropdown-caret"></span></a> <div id="community-user-groups-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="zoom-logo" src="/html/assets/blue-zoom-logo.svg" alt="Zoom Logo"> <h2>Community User Groups</h2> </div> <div class="col-body"> <p>User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.</p> </div> </div> <div class="col-2"> <div class="col-header"> <h2>Programs</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/Zoom-Community-Champions/gh-p/Champions">Community Champions</a></li> <li><a href="/t5/Zoom-Education-Ambassador/gh-p/EduAmbassadors">Zoom Education Ambassador Program</a></li> </ul> </div> </div> <div class="col-3"> <div class="col-header"> <h2>Location and Language</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/India-User-Group/gh-p/india-user-group">India User Group</a></li> <li><a href="/t5/Japan-User-Group/gh-p/japan-user-group">Japan User Group</a></li> </ul> </div> </div> <div class="col-4"> <div class="col-header"> <h2>Industry</h2> </div> <div class="col-body"> <ul> <li><a href="/t5/Education-User-Group/gh-p/education-user-group">Education</a></li> <li><a href="/t5/Healthcare-User-Group/gh-p/healthcare-user-group">Healthcare</a></li> </ul> </div> </div> </div> </div> <div class="v2-subnav-ctas"> <a href="/t5/Community-User-Groups/ct-p/community-user-groups">View all user groups<img src="/html/assets/link-arrow-blue.svg"></a> </div> </div> </li> <!-- Community Help --> <li role="none" class="dropdown-li"> <a role="menuitem" class="dropdown-link" tabindex="0" href="javascript:void(0);">Help & Resources<span class="dropdown-caret"></span></a> <div id="community-help-dropdown" class="header-dropdown v2-dropdown" role="menu"> <div class="v2-subnav-visible"> <div class="v2-subnav-inner"> <div class="col-1 subnav-product-callout"> <div class="col-header"> <img class="zoom-logo" src="/html/assets/blue-zoom-logo.svg" alt="Zoom Logo"> <h2>Community Help</h2> </div> <div class="col-body"> <p>Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.</p> </div> </div> <div class="col-2"> <div class="col-header"> <h2>All Support</h2> </div> <div class="col-body"> <ul> <li><a href="https://support.zoom.com">Zoom Support</a></li> <li><a href="https://status.zoom.us">Zoom Status</a></li> <li><a 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class="lia-vitality-component lia-community-metrics-display"><div class="lia-vitality-display lia-metrics-display lia-vitality-metrics-display-completed-registrations-computed"><span class="lia-vitality-stats"><span class="lia-vitality-value">407221</span><span class="lia-vitality-key">members</span></span></div></div></li:community-metrics-display> <li:community-users-online class="lia-limuirs-comp lia-component-community-widget-users-online"><div class="lia-vitality-component lia-community-users-online"><div class="lia-vitality-display lia-vitality-users-online" role="presentation"><span class="lia-vitality-stats"><span class="lia-vitality-value">3022</span><span class="lia-vitality-key">online<span></span></span></span></div></div></li:community-users-online> <li:community-metrics-display class="lia-limuirs-comp lia-component-community-widget-metrics-display"><div class="lia-vitality-component lia-community-metrics-display"><div class="lia-vitality-display lia-metrics-display lia-vitality-metrics-display-net-overall-posts"><span class="lia-vitality-stats"><span class="lia-vitality-value">198351</span><span class="lia-vitality-key">posts</span></span></div></div></li:community-metrics-display> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-bottom"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-header-bottom-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="announcement-wrapper"> <script> (function() { const checkVisibility = () => { const banner = document.querySelector('.announcement-wrapper'); if (!banner) return; const path = window.location.pathname; const hideOnPages = [ '/td-p/', '/forums/postpage', '/occasions/createoccasionpage', '/eb-p/', '/idb-p/' ]; const shouldShow = !hideOnPages.some(page => path.includes(page)); if (shouldShow) { document.body.classList.add('show-announcement'); } }; document.addEventListener('DOMContentLoaded', checkVisibility); document.addEventListener('LithiumCommunityLoadComplete', checkVisibility); })(); </script> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-feedback"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-feedback"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <li:common-feedback class="lia-limuirs-comp lia-component-common-widget-feedback-react lia-component-common-widget-page-feedback" data-lia-limuirs-comp="{"mode":"DEFAULT","componentId":"common.widget.feedback-react","path":"limuirs\u002Fcomponents\u002Fcommon\u002FFeedback","alias":"common.widget.feedback-react","instance":0,"fqPath":"0\u002Flimuirs\u002Fcomponents\u002Fcommon\u002FFeedback"}"><noscript></noscript></li:common-feedback> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main-top"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-tiled-child-node-navigation" style="display:none"> <section> <div > <article> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion" > Zoom </a> </article> <article> <a href="/t5/Zoom-Meetings/bd-p/meetings" > Zoom </a> </article> <article> <a href="/t5/Zoom-App-Marketplace/bd-p/marketplace" > Zoom </a> </article> <article> <a href="/t5/Zoom-Events-and-Webinars/bd-p/events_webinars" > Zoom </a> </article> <article> <a href="/t5/Zoom-Phone-System/bd-p/phone" > Zoom </a> </article> <article> <a href="/t5/Zoom-Contact-Center/bd-p/contact_center" > Zoom </a> </article> <article> <a href="/t5/Zoom-Team-Chat/bd-p/chat" > Zoom </a> </article> <article> <a href="/t5/Zoom-Whiteboard/bd-p/Whiteboard" > Zoom </a> </article> <article> <a href="/t5/Zoom-Rooms-and-Workspaces/bd-p/rooms_workspace" > Zoom </a> </article> <article> <a href="/t5/Zoom-Mail-and-Calendar/bd-p/mail-calendar" > Zoom </a> </article> <article> <a href="/t5/Zoom-Scheduler/bd-p/scheduler" > Zoom </a> </article> <article> <a href="/t5/Zoom-Workspace-Reservation/bd-p/workspace-reservation" > Zoom </a> </article> <article> <a href="/t5/Zoom-Virtual-Agent/bd-p/virtual-agent" > Zoom </a> </article> <article> <a href="/t5/Zoom-Revenue-Accelerator/bd-p/revenue-accelerator" > Zoom </a> </article> <article> <a href="/t5/Zoom-Notes/bd-p/zoom-notes" > Zoom </a> </article> <article> <a href="/t5/Zoom-Clips/bd-p/Clips" > Zoom </a> </article> <article> <a href="/t5/Zoom-Docs/bd-p/ZoomDocs" > Zoom </a> </article> <article> <a href="https://devforum.zoom.us/" target="_blank" > Developer Forum </a> </article> </div> </section> </div> <div class="custom-tiled-child-node-navigation" > <section> <div class="custom-tiles-container"> <article class="ai-companion"> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion" title="Zoom AI Companion">Zoom AI Companion 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href="/t5/user/viewprofilepage/user-id/282"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <img class="lia-user-avatar-message" title="S_K" alt="S_K" id="imagedisplay" src="/t5/image/serverpage/image-id/25773i3958D41304D7180B/image-dimensions/40x40/image-coordinates/0%2C0%2C1080%2C1080?v=v2"/> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Community-Champion---Employee"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Community Champion | Employee" alt="Community Champion | Employee" id="display_0" src="/html/@306E1E6D9AAB719245C3C48175A0BEB1/rank_icons/champion-employee.png"/> <span class="">S_K</span> </span> </div> </div> </a> </div> <div class="lia-user-attributes"> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Number of accepted solutions: 3"> 3 </td></tr><tr class="lia-list-row lia-row-even"><td class="userAvatarNameColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-112463 lia-user-info-group"> <div class="lia-message-author-avatar-username"> <a class="UserAvatarName lia-link-navigation" id="link_11" href="/t5/user/viewprofilepage/user-id/112463"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <img class="lia-user-avatar-message" title="Josh_Stanley" alt="Josh_Stanley" id="imagedisplay_0" src="/t5/image/serverpage/image-id/12928iD06A4DF352780B7B/image-dimensions/40x40/image-coordinates/0%2C156%2C2161%2C2316?v=v2"/> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Community-Champion---Employee"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Community Champion | Employee" alt="Community Champion | Employee" id="display_1" src="/html/@306E1E6D9AAB719245C3C48175A0BEB1/rank_icons/champion-employee.png"/> <span class="">Josh_Stanley</span> </span> </div> </div> </a> </div> <div class="lia-user-attributes"> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Number of accepted solutions: 2"> 2 </td></tr><tr class="lia-list-row lia-row-odd"><td class="userAvatarNameColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1266 lia-user-info-group"> <div class="lia-message-author-avatar-username"> <a class="UserAvatarName lia-link-navigation" id="link_12" href="/t5/user/viewprofilepage/user-id/1266"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <img class="lia-user-avatar-message" title="joshbrage_ZE" alt="joshbrage_ZE" id="imagedisplay_1" src="/t5/image/serverpage/image-id/26015iAAA88025A1D51B7E/image-dimensions/40x40/image-coordinates/11%2C12%2C999%2C1001?v=v2"/> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Zoom-Employee"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Zoom Employee" alt="Zoom Employee" id="display_2" src="/html/@73E19B4FC2C1A33F6139BCF5AE79FDF7/rank_icons/employee.png"/> <span class="">joshbrage_ZE</span> </span> </div> </div> </a> </div> <div class="lia-user-attributes"> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Number of accepted solutions: 1"> 1 </td></tr><tr class="lia-list-row lia-row-even"><td class="userAvatarNameColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-2189 lia-user-info-group"> <div class="lia-message-author-avatar-username"> <a class="UserAvatarName lia-link-navigation" id="link_13" href="/t5/user/viewprofilepage/user-id/2189"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <img class="lia-user-avatar-message" title="Frank_TB" alt="Frank_TB" id="imagedisplay_2" src="/t5/image/serverpage/avatar-name/Avatars-Metals__10/avatar-theme/candy/avatar-collection/Customer_Community_Champion__Customer_Community_Champion/avatar-display-size/message/version/2?xdesc=1.0"/> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Community-Champion---Customer"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Community Champion | Customer" alt="Community Champion | Customer" id="display_3" src="/html/@16027317E365B1C54D5421984B49A66C/rank_icons/champion-customer.png"/> <span class="">Frank_TB</span> </span> </div> </div> </a> </div> <div class="lia-user-attributes"> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Number of accepted solutions: 1"> 1 </td></tr><tr class="lia-list-row lia-row-odd t-last"><td class="userAvatarNameColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-2620 lia-user-info-group"> <div class="lia-message-author-avatar-username"> <a class="UserAvatarName lia-link-navigation" id="link_14" href="/t5/user/viewprofilepage/user-id/2620"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <img class="lia-user-avatar-message" title="MutsumiM" alt="MutsumiM" id="imagedisplay_3" src="/t5/image/serverpage/avatar-name/Avatar-05/avatar-theme/candy/avatar-collection/Avatars/avatar-display-size/message/version/2?xdesc=1.0"/> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Zoom-Employee"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Zoom Employee" alt="Zoom Employee" id="display_4" src="/html/@73E19B4FC2C1A33F6139BCF5AE79FDF7/rank_icons/employee.png"/> <span class="">MutsumiM</span> </span> </div> </div> </a> </div> <div class="lia-user-attributes"> </div> </div> </td><td class="acceptedSolutionsCountColumn lia-data-cell-tertiary lia-data-cell-integer" aria-label="Number of accepted solutions: 1"> 1 </td></tr> </tbody> </table> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation" id="link_15" href="/t5/solutions/acceptedsolutionsleaderboardpage/node-display-id/community%3Afnwwh38523/timerange/one_week">View all</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard CustomContent Chrome lia-component-common-widget-custom-content"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"></div> <div class="lia-decoration-border-content"> <div class="twittertimeline"> <h3>Latest Tweets by Zoom</h3> <a 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</div> </div> <div class="lia-decoration-border-bottom"></div> </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-right lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div class="custom-community-activity" id="custom-loader"> <section> <header> <h2>Recent Activity</h2> </header> <div class="links-wrapper"> <div class="tab-links-wrapper"> <span class="tablinks active" data-value="recent">Latest Posts</span> <span class="tablinks " data-value="views">Trending Posts</span> <span class="tablinks " data-value="solved">Solved</span> <span class="tablinks " data-value="unanswered">Unanswered</span> </div> <div> <div class="custom-start-conversation-button"> <a class="lia-button lia-button-primary" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2F">Start a Discussion</a> </div> </div> <div class="community-activity-sorted-by-wrapper"> <select id="community-activity-sorted-by"> <option value="recent" selected>Latest Posts</option> <option value="views" >Trending Posts</option> <option value="solved" >Solved</option> <option value="unanswered" >Unanswered</option> </select> </div> </div> <section id="custom-loader-messages"> <div class="errors"></div> <div class="message-list" data-attrib-current-page="0" data-attrib-message-list-type="recent"> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <i class="custom-thread-solved"> <small>Resolved!</small> </i> <a href="/t5/Billing-Account-Management/Subscription-Refund/td-p/227553" title="Subscription Refund">Subscription Refund</a> </h3> <p> <section class="less-content"> Good morning.Are we able to get a refund on our latest renewal please.We haven't used the Work Place Pro Annual Plan (x1) for a while, we meant to cancel but couldn't see how to and it has now auto renewed yesterday.I appreciate you have terms but we... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>Good morning.</P><P>Are we able to get a refund on our latest renewal please.</P><P>We haven't used the Work Place Pro Annual Plan (x1) for a while, we meant to cancel but couldn't see how to and it has now auto renewed yesterday.</P><P>I appreciate you have terms but we can't really afford to pay for something we no longer use. The product is great but our business has changed.</P><P>I can obviously provide a/c details.</P><P> </P><P>Regards</P><P>M</P><P> </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Billing-Account-Management/bd-p/account-billing">Billing & Account Management</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Billing-Account-Management/Subscription-Refund/td-p/227553" class="custom-tile-views"> <b>294</b> Views </li> <li view-href="/t5/Billing-Account-Management/Subscription-Refund/td-p/227553" class="custom-tile-replies-anonymous-disabled"> <b>3</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FSubscription-Refund%2Ftd-p%2F227553" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="227553" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FSubscription-Refund%2Ftd-p%2F227553" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-03-31</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Billing-Account-Management/bd-p/account-billing">Billing & Account Management</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Billing-Account-Management/Subscription-Refund/td-p/227553" class="custom-tile-views"> <b>294</b> Views </li> <li view-href="/t5/Billing-Account-Management/Subscription-Refund/td-p/227553" class="custom-tile-replies-anonymous-disabled"> <b>3</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FSubscription-Refund%2Ftd-p%2F227553" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="227553" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FSubscription-Refund%2Ftd-p%2F227553" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-03-31</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/964892" title="View profile"> <img class="lia-user-avatar-message" alt="MH_CMJ" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/964892" rel="author" title="View profile"> <span class="custom-username " >MH_CMJ</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Billing-Account-Management/Subscription-Refund/m-p/228477#M12299"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Education-User-Group/lag-issues-when-sharing-screen/td-p/228451" title="lag issues when sharing screen">lag issues when sharing screen</a> </h3> <p> <P>I am trying keeping the vents open on my laptop. I cannot share with multiple applications open when I use zoom. It is very frustrating when my video lags!!</P> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Education-User-Group/bd-p/education-user-groupforum-board">Education User Group</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Education-User-Group/lag-issues-when-sharing-screen/td-p/228451" class="custom-tile-views"> <b>31</b> Views </li> <li view-href="/t5/Education-User-Group/lag-issues-when-sharing-screen/td-p/228451" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FEducation-User-Group%2Flag-issues-when-sharing-screen%2Ftd-p%2F228451" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="228451" class="custom-tile-kudos-disabled true"> <b>0</b> likes </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-04-10</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Education-User-Group/bd-p/education-user-groupforum-board">Education User Group</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Education-User-Group/lag-issues-when-sharing-screen/td-p/228451" class="custom-tile-views"> <b>31</b> Views </li> <li view-href="/t5/Education-User-Group/lag-issues-when-sharing-screen/td-p/228451" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FEducation-User-Group%2Flag-issues-when-sharing-screen%2Ftd-p%2F228451" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="228451" class="custom-tile-kudos-disabled true"> <b>0</b> likes </li> </ul> </div> <div class="custom-tile-date"> <time>2025-04-10</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/970757" title="View profile"> <img class="lia-user-avatar-message" alt="djtumnedu" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/970757" rel="author" title="View profile"> <span class="custom-username " >djtumnedu</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>New Member</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Education-User-Group/lag-issues-when-sharing-screen/m-p/228476#M17"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <i class="custom-thread-solved"> <small>Resolved!</small> </i> <a href="/t5/Zoom-Meetings/Add-more-meetings-to-list-of-recurring-meetings/td-p/124699" title="Add more meetings to list of recurring meetings">Add more meetings to list of recurring meetings</a> </h3> <p> <section class="less-content"> I have a list of recurring meetings scheduled through the end of June; I want to add more meetings to the list. I thought there was a prompt to "add another meeting" on the scheduling page, but I'm not seeing it. Does anyone have a solution for this?... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>I have a list of recurring meetings scheduled through the end of June; I want to add more meetings to the list. I thought there was a prompt to "add another meeting" on the scheduling page, but I'm not seeing it. Does anyone have a solution for this? </P><P>TIA.</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Add-more-meetings-to-list-of-recurring-meetings/td-p/124699" class="custom-tile-views"> <b>1.3K</b> Views </li> <li view-href="/t5/Zoom-Meetings/Add-more-meetings-to-list-of-recurring-meetings/td-p/124699" class="custom-tile-replies-anonymous-disabled"> <b>5</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FAdd-more-meetings-to-list-of-recurring-meetings%2Ftd-p%2F124699" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="124699" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FAdd-more-meetings-to-list-of-recurring-meetings%2Ftd-p%2F124699" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2023-06-21</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Add-more-meetings-to-list-of-recurring-meetings/td-p/124699" class="custom-tile-views"> <b>1.3K</b> Views </li> <li view-href="/t5/Zoom-Meetings/Add-more-meetings-to-list-of-recurring-meetings/td-p/124699" class="custom-tile-replies-anonymous-disabled"> <b>5</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FAdd-more-meetings-to-list-of-recurring-meetings%2Ftd-p%2F124699" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="124699" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FAdd-more-meetings-to-list-of-recurring-meetings%2Ftd-p%2F124699" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2023-06-21</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/573282" title="View profile"> <img class="lia-user-avatar-message" alt="teelgee" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/573282" rel="author" title="View profile"> <span class="custom-username " >teelgee</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - 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</span> <a href="/t5/Zoom-Meetings/How-to-fix-Error-403/m-p/228474#M124374"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <i class="custom-thread-solved"> <small>Resolved!</small> </i> <a href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/td-p/226182" title="Request for refund - Accidental Annual Subscription Purchase">Request for refund - Accidental Annual Subscription Purchase</a> </h3> <p> <section class="less-content"> I signed up for a Zoom trial but forgot to turn off renewal. After the trial period on March 15, the system automatically renewed the annual Zoom Workplace Pro subscription through the Google Play Store, so I would like to request a refund. I cancele... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>I signed up for a Zoom trial but forgot to turn off renewal. After the trial period on March 15, the system automatically renewed the annual Zoom Workplace Pro subscription through the Google Play Store, so I would like to request a refund. I canceled the subscription through Google Play and I kindly request that you consider processing the refund as an exception.</P><P>I have emailed to support team as well as Submit a request but have not received a response. Where can I track my request. </P><P> </P><P>Thanks</P><P> </P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Billing-Account-Management/bd-p/account-billing">Billing & Account Management</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/td-p/226182" class="custom-tile-views"> <b>642</b> Views </li> <li view-href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/td-p/226182" class="custom-tile-replies-anonymous-disabled"> <b>8</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FRequest-for-refund-Accidental-Annual-Subscription-Purchase%2Ftd-p%2F226182" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="226182" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FRequest-for-refund-Accidental-Annual-Subscription-Purchase%2Ftd-p%2F226182" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-03-17</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Billing-Account-Management/bd-p/account-billing">Billing & Account Management</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/td-p/226182" class="custom-tile-views"> <b>642</b> Views </li> <li view-href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/td-p/226182" class="custom-tile-replies-anonymous-disabled"> <b>8</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FRequest-for-refund-Accidental-Annual-Subscription-Purchase%2Ftd-p%2F226182" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="226182" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FBilling-Account-Management%2FRequest-for-refund-Accidental-Annual-Subscription-Purchase%2Ftd-p%2F226182" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-03-17</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/957918" title="View profile"> <img class="lia-user-avatar-message" alt="hongchau" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/957918" rel="author" title="View profile"> <span class="custom-username " >hongchau</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Billing-Account-Management/Request-for-refund-Accidental-Annual-Subscription-Purchase/m-p/228473#M12298"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Zoom-Rooms-and-Workspaces/Acknowledging-a-Package-Pick-Up-Within-Delivery-Management/td-p/228472" title="Acknowledging a Package Pick-Up Within Delivery Management">Acknowledging a Package Pick-Up Within Delivery Management</a> </h3> <p> <section class="less-content"> It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for ... <b class="show-more">Show more</b> </section> <section class="more-content"> <P class="">It seems that the only way for a recipient to acknowledge that they've picked up a package in Zoom’s Delivery Management system is through a designated kiosk. I don't want to spend money on a device just to perform this function. Is there no way for the user to indicate they picked up a package right in the app?</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Rooms-and-Workspaces/bd-p/rooms_workspace">Zoom Rooms and Workspaces</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Rooms-and-Workspaces/Acknowledging-a-Package-Pick-Up-Within-Delivery-Management/td-p/228472" class="custom-tile-views"> <b>26</b> Views </li> <li view-href="/t5/Zoom-Rooms-and-Workspaces/Acknowledging-a-Package-Pick-Up-Within-Delivery-Management/td-p/228472" class="custom-tile-replies-anonymous-disabled"> <b>0</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Rooms-and-Workspaces%2FAcknowledging-a-Package-Pick-Up-Within-Delivery-Management%2Ftd-p%2F228472" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="228472" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Rooms-and-Workspaces%2FAcknowledging-a-Package-Pick-Up-Within-Delivery-Management%2Ftd-p%2F228472" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-04-10</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Rooms-and-Workspaces/bd-p/rooms_workspace">Zoom Rooms and Workspaces</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Rooms-and-Workspaces/Acknowledging-a-Package-Pick-Up-Within-Delivery-Management/td-p/228472" class="custom-tile-views"> <b>26</b> Views </li> <li view-href="/t5/Zoom-Rooms-and-Workspaces/Acknowledging-a-Package-Pick-Up-Within-Delivery-Management/td-p/228472" class="custom-tile-replies-anonymous-disabled"> <b>0</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Rooms-and-Workspaces%2FAcknowledging-a-Package-Pick-Up-Within-Delivery-Management%2Ftd-p%2F228472" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="228472" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Rooms-and-Workspaces%2FAcknowledging-a-Package-Pick-Up-Within-Delivery-Management%2Ftd-p%2F228472" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-04-10</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/746599" title="View profile"> <img class="lia-user-avatar-message" alt="blloyd" src="https://community.zoom.com/t5/image/serverpage/image-id/23888iE2AA1DFB762B4C5C/image-dimensions/150x150/image-coordinates/0%2C0%2C500%2C500?v=v2" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/746599" rel="author" title="View profile"> <span class="custom-username " >blloyd</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> </footer> </article> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-solved custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <i class="custom-thread-solved"> <small>Resolved!</small> </i> <a href="/t5/Zoom-Meetings/Zoom-Timer-App/td-p/214995" title="Zoom Timer App">Zoom Timer App</a> </h3> <p> <section class="less-content"> I am a Mac User. Today the Timer App stopped working. I get a black screen when I click on the Timer App. I have already uninstalled and installed my Zoom App, I have also done the same with the Timer App. I have also updated my Zoom, still the probl... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>I am a Mac User. Today the Timer App stopped working. I get a black screen when I click on the Timer App. I have already uninstalled and installed my Zoom App, I have also done the same with the Timer App. I have also updated my Zoom, still the problem persists. Does anyone know how to fix this problem?</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Zoom-Timer-App/td-p/214995" class="custom-tile-views"> <b>4.1K</b> Views </li> <li view-href="/t5/Zoom-Meetings/Zoom-Timer-App/td-p/214995" class="custom-tile-replies-anonymous-disabled"> <b>17</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FZoom-Timer-App%2Ftd-p%2F214995" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>1</b> likes </li> --> <li msg-id="214995" class="custom-tile-kudos-anonymous-disabled"> <b>1</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FZoom-Timer-App%2Ftd-p%2F214995" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2024-12-02</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Zoom-Timer-App/td-p/214995" class="custom-tile-views"> <b>4.1K</b> Views </li> <li view-href="/t5/Zoom-Meetings/Zoom-Timer-App/td-p/214995" class="custom-tile-replies-anonymous-disabled"> <b>17</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FZoom-Timer-App%2Ftd-p%2F214995" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="214995" class="custom-tile-kudos-anonymous-disabled"> <b>1</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FZoom-Timer-App%2Ftd-p%2F214995" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2024-12-02</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/902995" title="View profile"> <img class="lia-user-avatar-message" alt="takuma" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/902995" rel="author" title="View profile"> <span class="custom-username " >takuma</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Explorer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Zoom-Meetings/Zoom-Timer-App/m-p/228471#M124373"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Zoom-Meetings/Webinar-no-quot-Host-Tools-quot-button/td-p/228469" title="Webinar - no "Host Tools" button">Webinar - no "Host Tools" button</a> </h3> <p> <section class="less-content"> Hello, I've been running a Zoom Workplace Pro account for a few years. We wanted more features that the "Webinar" upgrade gives, and I purchased that add-on. However, when I start a webinar, there is no "Host Tools" button down on the meetings contro... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>Hello, I've been running a Zoom Workplace Pro account for a few years. We wanted more features that the "Webinar" upgrade gives, and I purchased that add-on. However, when I start a webinar, there is no "Host Tools" button down on the meetings control toolbar, like the "Host Tools" button that is available when I host a Meeting. Help! I need some of the security options like preventing attendees from turning on their camera.</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Webinar-no-quot-Host-Tools-quot-button/td-p/228469" class="custom-tile-views"> <b>19</b> Views </li> <li view-href="/t5/Zoom-Meetings/Webinar-no-quot-Host-Tools-quot-button/td-p/228469" class="custom-tile-replies-anonymous-disabled"> <b>0</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FWebinar-no-quot-Host-Tools-quot-button%2Ftd-p%2F228469" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>0</b> likes </li> --> <li msg-id="228469" class="custom-tile-kudos-anonymous-disabled"> <b>0</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FWebinar-no-quot-Host-Tools-quot-button%2Ftd-p%2F228469" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-04-10</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/Webinar-no-quot-Host-Tools-quot-button/td-p/228469" class="custom-tile-views"> <b>19</b> Views </li> <li view-href="/t5/Zoom-Meetings/Webinar-no-quot-Host-Tools-quot-button/td-p/228469" class="custom-tile-replies-anonymous-disabled"> <b>0</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FWebinar-no-quot-Host-Tools-quot-button%2Ftd-p%2F228469" class="header-link zoom-login-link">Sign 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<strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/970796" rel="author" title="View profile"> <span class="custom-username " >lwsd</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>New Member</em> </div> </div> </div> </footer> </article> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/td-p/226420" title="AI Companion disabled but still getting meeting summaries">AI Companion disabled but still getting meeting summaries</a> </h3> <p> <P>Hi all,</P><P> </P><P>I've disabled AI Companion at the org level but it looks like all users are still getting them by default, how do I disable this entirely for all users and AI features?</P><P> </P><P>Thank you</P> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion">Zoom AI Companion</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/td-p/226420" class="custom-tile-views"> <b>185</b> Views </li> <li view-href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/td-p/226420" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" 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<div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-AI-Companion/bd-p/zoom-ai-companion">Zoom AI Companion</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/td-p/226420" class="custom-tile-views"> <b>185</b> Views </li> <li view-href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/td-p/226420" class="custom-tile-replies-anonymous-disabled"> <b>1</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-AI-Companion%2FAI-Companion-disabled-but-still-getting-meeting-summaries%2Ftd-p%2F226420" 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src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/959066" rel="author" title="View profile"> <span class="custom-username " >Skyline0194</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - </span> <a href="/t5/Zoom-AI-Companion/AI-Companion-disabled-but-still-getting-meeting-summaries/m-p/228468#M4132"> <time>2025-04-10</time> </a> </strong> </div> </section> <section class="custom-message-tile-wrapper"> <article class="custom-message-tile custom-thread-unread"> <div class="custom-message-tile-description"> <h3> <a href="/t5/Zoom-Meetings/IPU6-support-on-Linux/td-p/224374" title="IPU6 support on Linux">IPU6 support on Linux</a> </h3> <p> <section class="less-content"> Hi, I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:- kernel 6.13... <b class="show-more">Show more</b> </section> <section class="more-content"> <P>Hi,</P><P> </P><P>I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.</P><P>IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:</P><P>- kernel 6.13.4</P><P>- libcamera 0.4.0</P><P>I can finally at least get a video picture from the qcam application which is part of libcamera.</P><P>Camera is also referred to as "ov2740" in case that is important.</P><P> </P><P>Still the latest Zoom client 6.3.11 does not show any video. It selects the Camera "ipu6" but it stays black.</P><P> </P><P>Anyone knows the state of support of this camera within Zoom? Should I rather raise a support issue?</P><P> </P><P>Thanks,</P><P> Wolfgang</P> <br> <b class="show-less">Show less</b> <br> <br> </section> </p> </div> <aside> <div class="recent-activity-footer"> <div class="recent-activity-footer-desktop"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="custom-user-statistics"> <!-- Added by iTalent as part of https://italent.atlassian.net/browse/ZOOM-6 --> <!-- Start: to verify whether user has Kudoed it or not --> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/IPU6-support-on-Linux/td-p/224374" class="custom-tile-views"> <b>468</b> Views </li> <li view-href="/t5/Zoom-Meetings/IPU6-support-on-Linux/td-p/224374" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FIPU6-support-on-Linux%2Ftd-p%2F224374" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- <li class="custom-tile-kudos"> <b>1</b> likes </li> --> <li msg-id="224374" class="custom-tile-kudos-anonymous-disabled"> <b>1</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FIPU6-support-on-Linux%2Ftd-p%2F224374" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <!-- End of https://italent.atlassian.net/browse/ZOOM-4 --> </ul> </div> <div class="custom-tile-date"> <time>2025-03-03</time> </div> </div> <div class="recent-activity-footer-mobile"> <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Zoom-Meetings/bd-p/meetings">Zoom Meetings</a> </strong> </div> <div class="statistics-date-wrapper"> <div class="custom-user-statistics"> <ul class="custom-tile-statistics for-recent-activity"> <li view-href="/t5/Zoom-Meetings/IPU6-support-on-Linux/td-p/224374" class="custom-tile-views"> <b>468</b> Views </li> <li view-href="/t5/Zoom-Meetings/IPU6-support-on-Linux/td-p/224374" class="custom-tile-replies-anonymous-disabled"> <b>4</b> replies <div class="custom-anonymous-replies-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FIPU6-support-on-Linux%2Ftd-p%2F224374" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> <li msg-id="224374" class="custom-tile-kudos-anonymous-disabled"> <b>1</b> likes <div class="custom-anonymous-kudos-tooltip"> <h5>You are not logged in</h5> <p>Please log in to like or reply</p> <p class='custom-tooltip-signin'> <a role="menuitem" tabindex="0" href="https://zoom.us/community/sso?referer=https%3A%2F%2Fcommunity.zoom.com%2Ft5%2FZoom-Meetings%2FIPU6-support-on-Linux%2Ftd-p%2F224374" class="header-link zoom-login-link">Sign In</a> </p> </div> </li> </ul> </div> <div class="custom-tile-date"> <time>2025-03-03</time> </div> </div> </div> </div> </aside> <footer> <div class="custom-tile-author-info"> <div class="custom-avtar-container"> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/812155" title="View profile"> <img class="lia-user-avatar-message" alt="wrosenauer" src="https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png" /> </a> </div> <div class="custom-username-container"> <strong> <span>By </span> <a class="lia-link-navigation lia-page-link lia-user-name-link" target="_self" href="/t5/user/viewprofilepage/user-id/812155" rel="author" title="View profile"> <span class="custom-username " >wrosenauer</span> </a> </strong> <div class="custom-rank"> <small>•</small> <em>Newcomer</em> </div> </div> </div> </footer> </article> <div class="custom-latest-reply-date"> <img src="/html/assets/latest-reply-arrow.svg" alt="reply-icon"/> <strong> <span>Latest Reply - 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'POST' : 'DELETE'; let url = '/api/2.0/messages/'; document.querySelectorAll('.custom-tile-views, .custom-tile-kudos, .custom-tile-replies, .custom-tile-kudos-liked') .forEach(button => button.classList.add('disabled-icons')); handleKudosAction(mesId, method, url); }); $(document).on('click', '.for-recent-activity .custom-tile-kudos-liked span', function(event) { event.stopPropagation(); }) $(document).on('click', '.for-recent-activity .custom-tile-kudos-liked b', function(event) { event.stopPropagation(); }) $(document).on('click', '.for-recent-activity .custom-tile-kudos b', function(event) { event.stopPropagation(); }) $(document).on('click', '.for-recent-activity .custom-tile-views b', function(event) { event.stopPropagation(); }) $(document).on('click', '.for-recent-activity .custom-tile-replies b', function(event) { event.stopPropagation(); }) $(document).on('click', '.for-recent-activity .custom-tile-replies', function() { let href = $(this).attr('view-href'); if (href) { href += '?scroll=true' window.location.href = href; } else { console.error("href is not defined for this button"); } }); $(document).on('click', '.for-recent-activity .custom-tile-views', function() { let href = $(this).attr('view-href'); if (href) { window.location.href = href; } else { console.error("href is not defined for this button"); } }); function toggleContent(index, showMore) { const contentElement = $('.more-content').eq(index); if (showMore) { contentElement.data('scollBar', $(window).scrollTop()); } contentElement.toggle(showMore); $('.less-content').eq(index).toggle(!showMore); $('.show-more').eq(index).toggle(!showMore); $('.show-less').eq(index).toggle(showMore); if (!showMore) { const scollBar = contentElement.data('scollBar'); if (scollBar !== undefined) { $('html, body').animate({ scrollTop: scollBar }, 'slow', function() { contentElement.removeData('scollBar'); }); } }} $(document).on('click', '.show-more', function() { toggleContent($('.show-more').index(this), true); }); $(document).on('click', '.show-less', function() { toggleContent($('.show-less').index(this), false); }); function toggleTooltip(tooltip, className) { const innerTooltip = tooltip.querySelector(className); if (innerTooltip) { innerTooltip.style.display = (innerTooltip.style.display === 'none' || innerTooltip.style.display === '') ? 'block' : 'none'; } } function closeAllTooltips() { const allTooltips = document.querySelectorAll('.custom-anonymous-replies-tooltip, .custom-anonymous-kudos-tooltip'); allTooltips.forEach(function(tooltip) { tooltip.style.display = 'none'; }); } document.body.addEventListener('click', function() { closeAllTooltips(); currentlyOpenTooltip = null; }); function addAnonymoustooltip(){ const repliesIcon = document.querySelectorAll('.custom-tile-replies-anonymous-disabled'); const kudoIcon = document.querySelectorAll('.custom-tile-kudos-anonymous-disabled'); let currentlyOpenTooltip = null; repliesIcon.forEach(function(tooltip) { tooltip.addEventListener('click', function(event) { event.stopPropagation(); const innerTooltip = tooltip.querySelector('.custom-anonymous-replies-tooltip'); if (currentlyOpenTooltip === innerTooltip) { innerTooltip.style.display = 'none'; currentlyOpenTooltip = null; } else { closeAllTooltips(); innerTooltip.style.display = 'block'; currentlyOpenTooltip = innerTooltip; } }); }); kudoIcon.forEach(function(tooltip) { tooltip.addEventListener('click', function(event) { event.stopPropagation(); const innerTooltip = tooltip.querySelector('.custom-anonymous-kudos-tooltip'); if (currentlyOpenTooltip === innerTooltip) { innerTooltip.style.display = 'none'; currentlyOpenTooltip = null; } else { closeAllTooltips(); innerTooltip.style.display = 'block'; currentlyOpenTooltip = innerTooltip; } }); }); } addAnonymoustooltip() $('.tablinks').click(function(evt) { evt.preventDefault(); var listType=$(this).attr('data-value'); $(this).addClass('active').siblings('.tablinks').removeClass('active'); $('#community-activity-sorted-by').val(listType); var messageTarget = $('#custom-loader .message-list'); messageTarget.attr('data-attrib-message-list-type', listType); $(messageTarget).attr('data-attrib-current-page', '0'); getMessages($('#custom-loader'), true); const intervalId = setInterval(function() { const element = document.querySelector('[data-attrib-message-list-type]'); if (element) { setTimeout(function(){ addAnonymoustooltip(); },1500) clearInterval(intervalId); } }, 300); }); }); })(LITHIUM.jQuery); ;(function ( $ ) { $( document ).ready( function () { var getMessages = function () { var parentComponent = $( '#wp-loader' ); var messageTarget = $( '.wp-blog-list', parentComponent ); var spinnerTarget = $( parentComponent ); $.ajax( { type : 'post', url : '/plugins/custom/zoom/zoom/custom.zoom-blog-rss?tid=6428276930696702602' + '&category=default&language=en', headers: {'X-Robots-Tag': 'noindex'}, dataType: 'html', context : parentComponent, beforeSend: function ( jqXHR, settings ) { $( '#custom-loader-messages .errors', parentComponent ).empty(); $( spinnerTarget ).prepend( '<div class="spinner-wrapper"><div class="spinner-roller"><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div></div></div>' ); }, error : function ( jqXHR, textStatus, errorThrown ) { $( '#custom-loader-messages .errors', parentComponent ).append( errorThrown ); }, success : function ( data, textStatus, jqXHR ) { $( '#wp-loader .wp-blog-list' ).html( data ); }, complete : function ( jqXHR, textStatus ) { $( '.spinner-roller', spinnerTarget ).remove(); } } ); }; getMessages() } ); })( LITHIUM.jQuery ); ;(function ($) { $(document).ready(function() { var user_locale = 'en'; // Load correct language in footer language selector var temp_lang = $('.language-dropdown').find('[data-locale="' + user_locale + '"]'); if (!$(temp_lang).hasClass('active-lang')) { setActiveLang(); } // Handle new language selection in footer $('.language-dropdown > li').click(function(e) { var new_locale = $(this).data().locale; if (new_locale != current_locale) { if (!true) { $.ajax({ type: "POST", async: false, url: "/plugins/custom/zoom/zoom/custom.zoom-set-language" + "?language=" + new_locale , error: function (error) { console.log("error", error); }, success: function(data) { console.log(data); setActiveLang(); window.location.reload(); } }); } else { // URL parameter var wlocation = new URL(window.location); wlocation.searchParams.set('profile.language', new_locale); setActiveLang(); window.location = wlocation.href; } } }); function setActiveLang() { $('.active-lang').removeClass('active-lang'); $(temp_lang).addClass('active-lang'); $('.current-lang').html($(temp_lang).html()); } }); })(LITHIUM.jQuery); ;(function($) { function makeid() { var text = ""; var possible = "ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789"; for (var i = 0; i < 5; i++) { text += possible.charAt(Math.floor(Math.random() * possible.length)); } return text; } function displayProfileCard(userLinkElement, evt) { if (userLinkElement.parents('.lia-component-users-widget-menu').length > 0) { return; } if (userLinkElement.hasClass("disable-hovercard")) { return; } var userId = userLinkElement.attr('href').substring(userLinkElement.attr('href').lastIndexOf("/")+1, userLinkElement.attr('href').length); var currentPage = 'CommunityPage'; var currentPageUrl = ""; if (currentPage == 'ViewProfilePage') { currentPageUrl = $(location).attr('href'); var profilePageUserId = currentPageUrl.substring(currentPageUrl.lastIndexOf("/")+1, currentPageUrl.length); if (userId == profilePageUserId) { return; } } evt.preventDefault(); evt.stopPropagation(); $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); if ($('.hc-user-profile', userLinkElement).length > 0) { $('.hc-user-profile', userLinkElement).addClass('hc-animate-in hc-is-shown'); return; } var unqId = makeid(); var usernameLink = userLinkElement.attr('href'); var divContainer = $('<div class="hc-user-profile user-profile-card" role="dialog" aria-labelledby="cardTitle-'+unqId+'" aria-describedby="cardDesc-'+unqId+'"><div class="hc-main-container info-container"><span class="hc-triangle"></span><div class="spinner"></div></div></div>'); var divContainerDefault = '<div class="user-view-profile-sec"><a class="view-profile" href=usernameLink>View Profile</a></div>'; userLinkElement.append(divContainer); $(divContainer).addClass('hc-animate-in hc-is-shown'); $.ajax({ url: '/plugins/custom/zoom/zoom/custom.profile-card', headers: {'X-Robots-Tag': 'noindex'}, type: 'post', dataType: 'html', data: {"userId": userId, "unqId": unqId}, beforeSend: function() {}, success: function(data) { $('.info-container', divContainer).append(data); }, error: function(error) { console.log('error:', error); $('.info-container', divContainer).append(divContainerDefault); }, complete: function() { $('.spinner', divContainer).remove(); } }); } $(document).ready(function () { if ('CommunityPage' == 'ViewProfilePage') { $('.custom-profile-activity').on('DOMSubtreeModified', function(e) { if ($(e.target).is('div.lia-user-messages.custom-profile-activity-posts')) { $('a.lia-link-navigation.lia-page-link.lia-user-name-link').on('mouseenter', function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); } }); } $('.custom-community-activity').on('DOMSubtreeModified', function(e) { if ($(e.target).is('div.message-list')) { $('a.lia-link-navigation.lia-page-link.lia-user-name-link').on('mouseenter',function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); } }); $('a.lia-link-navigation.lia-page-link.lia-user-name-link, .UserAvatarName.lia-link-navigation').on('mouseenter', function(evt) { displayProfileCard($(this),evt); }).on('mouseleave',function() { $('.hc-user-profile').removeClass('hc-animate-in hc-is-shown'); }); }); })(LITHIUM.jQuery); ;(function($) { $(window).on('load', () => { $('iframe').attr('sandbox', 'allow-scripts'); }); })(LITHIUM.jQuery); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.zoom.com/t5/community/page.liabase.basebody.partialrenderproxy:partialrenderproxyrelay","ajaxErrorEventName":"LITHIUM:ajaxError","token":"XEJFqX9lNSNFuAfRtjo45JvYXv2E_MGe6UR6NHh1dSY."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://zoom.us/community/sso?referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = 'GB0I09rvAdnxcGZAGY1JkQBq8SRbKP9nPE__6D4v-Qc.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Loader.runJsAttached(); }); // --> </script></body> </html>