Best Remote Support Software in 2024

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"https://financesonline.com/media/themes/fot/dist/js/charts/cloudrank-software.min.js"]"> <div class="main-container"> <div class="page-category__bc"> <ul> <li><a href="https://financesonline.com" title="Home">Home</a></li> <li><a href="/c/customer-support-software/">Customer Support Software</a></li> <li>Remote Support Software</li> </ul> <div class="clearfix"></div> </div> <div class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/c/remote-support-software/" data-target="#top20-tab" data-term="147" data-nojs="true" data-small-cat="true" > <h1>Best Remote Support Software in 2025</h1> </a> <a class="page-category__tab " href="/c/remote-support-software/?top10" data-target="#top10-tab" data-term="147">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="147"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is Remote Support Software?</h3> <p>Remote support software is used by IT troubleshooting experts to directly access customers’ computer systems to resolve their issues. The app allows agents to view the system and screen info, and to transfer files. Features of this software include customizable polls, support portals, CRM integration, screen sharing, skills-based routing, and chat support.<a href="#" class="show-more-js">Show more</a><span class="show-more-hidden"> Agents can send a custom link, email, or website address and request customers to join a remote session. They can then access the customer’s system and troubleshoot the issue. Support reps can also install patches and updates on the remote computer. Leading vendors offer remote support solutions that enable users to access computers using mobile devices. You can start your research for the perfect software by browsing the top-ranking platforms in this category, including our current front-runner <a href='https://reviews.financesonline.com/p/connectwise-screenconnect/'>ConnectWise ScreenConnect</a>.<a href="#" class="show-less-js">Show less</a></span></p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> <p>In order to come up with this list of best Remote Support Software we have checked 133 different solutions currently present on the market, comparing their features, how easy are they are to learn, client service, available integrations and mobile device support using our unique <a href="/scoring-methodology/" title="Scoring Methodology">SmartScore<sup>TM</sup></a> rating system. This ranking has been developed by Nestor Gilbert, our software authority responsible for the Remote Support Software category.</p> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 12 Remote Support Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="147" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3R3aXNlLXNjcmVlbmNvbm5lY3QvI2NhdGVnb3J5PXJlbW90ZS1zdXBwb3J0LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise ScreenConnect reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-365855" data-id="365855" type="checkbox"> <span></span> <label for="compare-365855">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/" title="ConnectWise ScreenConnect"> <span>1. </span> ConnectWise ScreenConnect </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ConnectWise ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Nvbm5lY3R3aXNlLWNvbnRyb2wv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3R3aXNlLWF1dG9tYXRlLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise Automate reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-51836" data-id="51836" type="checkbox"> <span></span> <label for="compare-51836">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/connectwise-automate/" title="ConnectWise Automate"> <span>2. </span> ConnectWise Automate </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">92%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Nvbm5lY3R3aXNlLWF1dG9tYXRlLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NwbGFzaHRvcC1yZW1vdGUtc3VwcG9ydC8jY2F0ZWdvcnk9cmVtb3RlLXN1cHBvcnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Splashtop Remote Support reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2.png 186w, https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-77838" data-id="77838" type="checkbox"> <span></span> <label for="compare-77838">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/splashtop-remote-support/" title="Splashtop Remote Support"> <span>3. </span> Splashtop Remote Support </a> </h4> <span>Our score: <span class="blue">8.9</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">90%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3NwbGFzaHRvcC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2ZpeG1laXQvI2NhdGVnb3J5PXJlbW90ZS1zdXBwb3J0LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="FixMe.IT reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://financesonline.com/uploads/2019/08/FixMe.IT-logo2.png 186w, https://financesonline.com/uploads/2019/08/FixMe.IT-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14167" data-id="14167" type="checkbox"> <span></span> <label for="compare-14167">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/fixmeit/" title="FixMe.IT"> <span>4. </span> FixMe.IT </a> </h4> <span>Our score: <span class="blue">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2ZpeG1laXQv" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL25pbmphcm1tLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="NinjaOne (Formerly NinjaRMM) reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2024/11/NinjaOne-New-Small-Thumbnail-Oct2024.png 186w, https://s.financesonline.com/uploads/2024/11/NinjaOne-New-Small-Thumbnail-Oct2024-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-69577" data-id="69577" type="checkbox"> <span></span> <label for="compare-69577">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/ninjarmm/" title="NinjaOne (Formerly NinjaRMM)"> <span>5. </span> NinjaOne (Formerly NinjaRMM) </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">93%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL25pbmphcm1tLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tYXNzaXN0LyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Assist reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist.png 186w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Assist-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-28006" data-id="28006" type="checkbox"> <span></span> <label for="compare-28006">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-assist/" title="Zoho Assist"> <span>6. </span> Zoho Assist </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3pvaG8tYXNzaXN0LXJlbW90ZS1zdXBydC10cmlhbC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2F0ZXJhLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Atera reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2022/07/Atera-Small-Thumbnail.png 186w, https://s.financesonline.com/uploads/2022/07/Atera-Small-Thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-128520" data-id="128520" type="checkbox"> <span></span> <label for="compare-128520">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/atera/" title="Atera"> <span>7. </span> Atera </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JvbWdhci1yZW1vdGUtc3VwcG9ydC8jY2F0ZWdvcnk9cmVtb3RlLXN1cHBvcnQtc29mdHdhcmU="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="93" height="48" class="lazyload" alt="Bomgar Remote Support reviews" data-src="https://financesonline.com/uploads/2017/08/logo-bomgar.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-58129" data-id="58129" type="checkbox"> <span></span> <label for="compare-58129">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/bomgar-remote-support/" title="Bomgar Remote Support"> <span>8. </span> Bomgar Remote Support </a> </h4> <span>Our score: <span class="blue">8.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Rvb25pbW8vI2NhdGVnb3J5PXJlbW90ZS1zdXBwb3J0LXNvZnR3YXJl"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Toonimo reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/01/Toonimo-logo2.png 186w, https://s.financesonline.com/uploads/2020/01/Toonimo-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-17004" data-id="17004" type="checkbox"> <span></span> <label for="compare-17004">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/toonimo/" title="Toonimo"> <span>9. </span> Toonimo </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">90%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3plbmRlc2stcmVtb3RlLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-145416" data-id="145416" type="checkbox"> <span></span> <label for="compare-145416">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Zendesk"> <span>10. </span> Zendesk </a> </h4> <span>Our score: <span class="blue">9.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hlbHB3aXJlLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HelpWire reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/10/Untitled-design-4.png 186w, https://s.financesonline.com/uploads/2023/10/Untitled-design-4-93x48.png 93w" /> </div> <div 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class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2luc3RhbnQtaG91c2VjYWxsLyNjYXRlZ29yeT1yZW1vdGUtc3VwcG9ydC1zb2Z0d2FyZQ=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Instant Housecall reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/03/Instant-Housecall-logo-2.png 186w, https://s.financesonline.com/uploads/2020/03/Instant-Housecall-logo-2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-230555" data-id="230555" type="checkbox"> <span></span> <label for="compare-230555">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/instant-housecall/" title="Instant Housecall"> <span>12. </span> Instant Housecall </a> </h4> <span>Our score: <span class="blue">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Instant Housecall is a remote support tool that revolutionizes how your IT business solves customers' computer problems. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="147" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div class="category__categories mini-hide"> <h4>Similar Categories:</h4> <p>In the event you didn't find just the solution you were looking for here's a list of various categories similar to Remote Support Software that you might want to browse through:</p> <ul> <li><a href="/c/customer-support-software/" title="Customer Support Software">Customer Support Software</a><li><a href="/c/call-center-software/" title="Call Center Software">Call Center Software</a><li><a href="/c/call-center-software/small-business/" title="Call Center Software for Small Business">Call Center Software for Small Business</a><li><a href="/c/call-center-software/free/" title="Free Call Center Software">Free Call Center Software</a><li><a href="/c/customer-support-software/free/" title="Free Customer Support Software">Free Customer Support Software</a><li><a href="/c/live-chat-software/free/" title="Free Live Chat Software">Free Live Chat Software</a><li><a href="/c/remote-support-software/free/" title="Free Remote Support Software">Free Remote Support Software</a><li><a href="/c/it-service-software/" title="IT Service Software">IT Service Software</a><li><a href="/c/live-chat-software/" title="Live Chat Software">Live Chat Software</a><li><a href="/c/live-chat-software/small-business/" title="Live Chat Software for Small Business">Live Chat Software for Small Business</a> </ul> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="1000" height="483" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="Remote Support Software Guide" sizes="(max-width: 1000px) 100vw, 1000px" data-srcset="https://s.financesonline.com/uploads/2020/04/Remote-Support-Software-Guide-REGULAR.png 1000w, https://s.financesonline.com/uploads/2020/04/Remote-Support-Software-Guide-REGULAR-300x145.png 300w, https://s.financesonline.com/uploads/2020/04/Remote-Support-Software-Guide-REGULAR-768x371.png 768w, https://s.financesonline.com/uploads/2020/04/Remote-Support-Software-Guide-REGULAR-93x45.png 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="category-cloudrank col col--75 col--sm"> <style type="text/css">.toggle-charts{margin:30px 0 40px}.toggle-charts h3{color:#000;font-size:18px;line-height:30px;text-align:left;padding:15px 0 15px 35px;margin:0;width:38%;float:left;border:none;position:relative}@media only screen and (max-width:991px){.toggle-charts h3{width:32%}}@media only screen and (max-width:768px){.toggle-charts h3{width:45%;margin-right:1%;font-size:16px;line-height:22px}}.toggle-charts h4{font-size:22px;font-weight:900;color:#005691;margin:0;padding:0 0 15px}.toggle-charts h5{font-size:18px;font-weight:900;color:#005691;text-align:center;margin:20px 0 15px}.toggle-charts 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p{margin:0;width:100%}.charts-best .line-chart .bar,.charts-worst .line-chart .bar{width:100%}.charts-best .line-chart .bar--animate,.charts-worst .line-chart .bar--animate{-webkit-animation-name:progressBar-small-mobile;animation-name:progressBar-small-mobile}}.charts-best .bar,.charts-worst .bar{width:50%}.charts-best .bar span,.charts-worst .bar span{border:none;cursor:default}.charts-best .bar span.not,.charts-worst .bar span.not{background:0 0;width:100%;text-align:center;font-size:10px;line-height:25px;font-weight:400;white-space:nowrap}.charts-best .bar--animate,.charts-worst .bar--animate{-webkit-animation-name:progressBar-small;animation-name:progressBar-small;-webkit-animation-duration:1.5s;animation-duration:1.5s}.charts-best .counter,.charts-worst .counter{color:#fff;width:auto;white-space:nowrap;position:absolute;background:0 0;min-width:100%;text-align:right;padding-right:5px}.toggled-chart,.toggled-chart__line-charts{position:relative}.charts-best{padding-right:30px}.charts-worst{padding-left:30px}.toggled-chart{display:none;background:#f4f4f4;padding:0 15px}@media only screen and (max-width:991px){.toggled-chart{padding-bottom:30px}}.toggled-chart__bottom .pie{opacity:0;padding-top:6px}.category-cloudrank .toggle-charts .line-chart--details p{padding-left:90px}@media only screen and (max-width:1230px){.category-cloudrank .toggle-charts .line-chart--details p{padding-left:45px}}.category-cloudrank .pie-box .legend span{width:55px}@-webkit-keyframes progressBar-toggle{0%{width:0}100%{width:calc(100% - 60px)}}@keyframes progressBar-toggle{0%{width:0}100%{width:calc(100% - 60px)}}@-webkit-keyframes progressBar-toggle-mobile{0%{width:0}100%{width:calc(100% - 50px)}}@keyframes progressBar-toggle-mobile{0%{width:0}100%{width:calc(100% - 50px)}}@-webkit-keyframes progressBar-small{0%{width:0}100%{width:50%}}@keyframes progressBar-small{0%{width:0}100%{width:50%}}@-webkit-keyframes progressBar-small-mobile{0%{width:0}100%{width:100%}}@keyframes progressBar-small-mobile{0%{width:0}100%{width:100%}} /*# sourceMappingURL=cloudrank.min.css.map */ </style> <div class="category__sections"> <h3 class="toggle-cloudrank toggled">Industry Report - Remote Support Software for 2022</h3> </div> <div id="cat-cloudrank" class="category " data-cat="147"> <div class="category__cloud-rank category__content"> <div class="category__gray"> <div class="category__sections "> <p>CloudRank™ system is a unique algorithm that our research team uses to evaluate Remote Support Software solutions in a detailed and accurate way. The Summer 2022 edition of the ranking was prepared by <a href="/author/jenny/">Jenny Chang</a>, our leading expert in the field of Remote Support Software, who has authored 1380+ product reviews in this category. The goal of CloudRank™ is to present an unbiased, multi-layered perspective on Remote Support Software, considering a wide range of metrics and factors, and educating potentiala customers about both opportunities and challenges associated with each piece of software.</p> <p><strong>In order to achieve full objectivity the position in our CloudRank™ is based on:</strong></p> <ul> <li><strong>Expert Score:</strong> which involves extensive analysis by our internal team which carefully examined all key elements of each software and testing it in real-life situations</li> <li><strong>User Score:</strong> which involves an aggregated opinion of actual users of each product whose identity was properly verified</li> <li><strong>Market Position:</strong> which involves general recognition of a given vendor on the market and reflects its overall popularity and reach</li> </ul> <a href="#" class="show-more-js" style="">What do the tiers in CloudRank™ mean?</a> <div class="show-more-hidden"> <h3><span class="cat-icon cat-icon--default"></span>What do the tiers in CloudRank™ mean?</h3> <p>We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. You can see the methodology below on how the calculations were made.</p> <ul> <li><strong>Leaders:</strong> those with a User Score of 8.8 or higher; this tier includes products that are currently leaders on the market and are appreciated by both experts and actual users. They always represent the best of what the Remote Support Software market has to offer and are all worth trying out if you’re looking for a reliable solution.</li> <li><strong>Contenders:</strong> those with a User Score between 7.8 and 8.8; this tier includes high-quality products that still have some minor drawbacks that prevent them from becoming leaders on the market. They always represent well-designed tools that, over time, will most likely develop into market leaders as the missing features are added.</li> <li><strong>Rising Stars:</strong> those with a User Score between 6.8 and 7.8; this tier includes products that have high-potential but still lack some crucial features or services expected from a leading solution. They are products with solid foundations and a vision that makes us eager to see what they will become as their solution improves in the future.</li> </ul> <p>Regardless of their tier, all products included in our CloudRank™ are popular, quality products considered top-performers by our team of experts. Make sure you read a more detailed review of each solution to find one that will work best for your specific needs and budget.</p> <a href="#" class="show-less-js">Show less</a> </div> </div> </div> <div class="chart"> <div class="chart__33 chart__33--rising"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-rising-stars.svg" class="chart__img lazyload" alt="Rising Star"> </div> <div class="chart__33 chart__33--contenders"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-contenders.svg" class="chart__img lazyload" alt="Contenders"> </div> <div class="chart__33 chart__33--front"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-leaders.svg" class="chart__img lazyload" alt="Front-Runners"> </div> <div class="chart-fixer"></div> <div id="chart" class="chart-box" data-url="https://financesonline.com/wp-admin/admin-ajax.php" data-grid-id="330767"> <span class="chart-box__arrow-right"></span> <span class="chart-box__arrow-top"></span> <div id="chart-info" class="chart-popup"></div> </div> <div class="market-position"> <p>MARKET POSITION <span class="icon icon--question"></span></p> <div class="market-position__info tooltip"> <p>A score between 1 and 10 based on popularity and market reach of each product.</p> <span class="arrow"></span> </div> </div> </div> <div class="main-container"> <div class="chart-legend"> <div class="total-score"> <p>TOTAL score <span class="icon icon--question"></span></p> <div class="total-score__info tooltip"> <p>A score between 1 and 10 based on the average of our Expert Score and User Score.</p> <span class="arrow"></span> </div> </div> <div class="chart-legend__table"> <h3 class="chart-legend__header">How does CloudRank™ work?</h3> <div class="chart-legend__item col col--33"> <div class="chart-legend__img"> <img src="https://financesonline.com/media/themes/fot/dist/img/svg/chart-arrow.svg" class="chart-legend__arrow arrow-top" alt="Arrow top"> <div class="chart-legend__line-ver"></div> <div class="chart-legend__line-hor"></div> <div class="triangle right"></div> </div> <div class="chart-legend__txt"> <p>Market Position</p> <p>A score between 1 and 10 based on <strong>popularity and market reach</strong> of each product.</p> </div> </div> <div class="chart-legend__item col col--33"> <div class="chart-legend__img"> <div class="triangle top"></div> <div class="chart-legend__line-ver chart-legend__line-ver--gray"></div> <div class="chart-legend__line-hor chart-legend__line-hor--blue"></div> <img src="https://financesonline.com/media/themes/fot/dist/img/svg/chart-arrow.svg" class="chart-legend__arrow arrow-right" alt="Arrow right"> </div> <p>Total Score</p> <p>A score between 1 and 10 based on the <strong>average of our Expert Score and User Score.</strong></p> </div> <div class="chart-legend__item col col--33"> <div class="chart-legend__types"> <p>CloudRank™ tier</p> <p>Based on product's total score.</p> </div> <div class="chart-legend__types__items"> <div class="chart-legend__types-item rising"> <p><span></span>Rising Star</p> </div> <div class="chart-legend__types-item contender"> <p><span></span>Contender</p> </div> <div class="chart-legend__types-item front"> <p><span></span>Front Runners</p> </div> </div> </div> </div> </div> </div> <div class="category__sections main-container"> <div class="bg-title"> <h3>25 Most Popular Remote Support Software</h3> </div> <p><span style="font-weight: 400;">Here is a list of all 25 Remote Support Software solutions evaluated with our CloudRank™ analysis. We have compared their features, user satisfaction, market presence and other key factors in an in-depth analysis you can find below:</span></p> <div class="toggle-charts"> <script id="chartist49250243" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"19","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"34","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"15","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"32","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts1" data-int="1" data-name="Zendesk" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>1. Zendesk</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:91.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="9.14">9.14</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-145416" data-id="145416" type="checkbox"> <span></span> <label for="compare-145416">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts1" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:29.4%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.80" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.88%;z-index: 9;background: #001250" data-label="Features" data-value="8.96" data-count="span1"><div class="stat-value"></div></span><span style="width:25.8%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.60" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.12%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.12" data-count="span4"><div class="stat-value"></div></span><span style="width:13.35%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.90" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="10" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>9.14</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist49250243"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:94%;"><span class="counter"><span class="counter__item" data-count="94"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist15241407" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"16","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"32","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"17","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"35","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts2" data-int="2" data-name="AtlassianConfluence" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>2. Atlassian Confluence</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:90.2%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="9.02">9.02</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-14383" data-id="14383" type="checkbox"> <span></span> <label for="compare-14383">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts2" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27.3%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.10" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.91%;z-index: 9;background: #001250" data-label="Features" data-value="8.97" data-count="span1"><div class="stat-value"></div></span><span style="width:25.38%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.46" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.38%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.38" data-count="span4"><div class="stat-value"></div></span><span style="width:11.7%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.80" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>9.02</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist15241407"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist40194337" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"34","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"44","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"10","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"12","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts3" data-int="3" data-name="ConnectWiseControl" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>3. ConnectWise Control</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:90.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="9.01">9.01</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/connectwise-control/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-51919" data-id="51919" type="checkbox"> <span></span> <label for="compare-51919">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts3" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:14.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.73%;z-index: 9;background: #001250" data-label="Features" data-value="8.91" data-count="span1"><div class="stat-value"></div></span><span style="width:27.36%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.12" data-count="span2"><div class="stat-value"></div></span><span style="width:13.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="9" data-count="span3"><div class="stat-value"></div></span><span style="width:9.16%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.16" data-count="span4"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="10" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>9.01</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist40194337"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist65997200" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"10","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"17","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"7","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"67","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts4" data-int="4" data-name="MicrosoftDynamics365" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>4. Microsoft Dynamics 365</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:88.9%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.89">8.89</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/microsoft-dynamics-crm/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-19904" data-id="19904" type="checkbox"> <span></span> <label for="compare-19904">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts4" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.60" data-count="span1"><div class="stat-value"></div></span><span style="width:27.6%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.20" data-count="span2"><div class="stat-value"></div></span><span style="width:14%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.79%;z-index: 9;background: #001250" data-label="Features" data-value="8.93" data-count="span1"><div class="stat-value"></div></span><span style="width:25.86%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.62" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.7%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.70" data-count="span4"><div class="stat-value"></div></span><span style="width:13.2%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.80" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.89</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist65997200"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist96635635" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"21","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"26","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"6","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"47","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts5" data-int="5" data-name="CiscoWebex" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>5. Cisco Webex</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:87.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.77">8.77</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/cisco-webex/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-55517" data-id="55517" type="checkbox"> <span></span> <label for="compare-55517">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts5" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:46%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.20" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.90" data-count="span2"><div class="stat-value"></div></span><span style="width:15.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:27.03%;z-index: 9;background: #001250" data-label="Features" data-value="9.01" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.58%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.58" data-count="span4"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="10" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="10.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.77</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist96635635"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist41379379" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"21","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"32","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"11","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"37","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts6" data-int="6" data-name="TeamViewer" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>6. TeamViewer</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:84.9%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.49">8.49</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/teamviewer/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-13497" data-id="13497" type="checkbox"> <span></span> <label for="compare-13497">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts6" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:25.2%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.40" data-count="span2"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="8.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.6%;z-index: 9;background: #001250" data-label="Features" data-value="8.20" data-count="span1"><div class="stat-value"></div></span><span style="width:27.48%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.16" data-count="span2"><div class="stat-value"></div></span><span style="width:8.25%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.50" data-count="span3"><div class="stat-value"></div></span><span style="width:8.48%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.48" data-count="span4"><div class="stat-value"></div></span><span style="width:9.9%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="6.60" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.49</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist41379379"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist65427354" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"35","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"44","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"9","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"11","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts7" data-int="7" data-name="Atera" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>7. Atera</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:84.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.46">8.46</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/atera/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-128520" data-id="128520" type="checkbox"> <span></span> <label for="compare-128520">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts7" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.55%;z-index: 9;background: #001250" data-label="Features" data-value="8.85" data-count="span1"><div class="stat-value"></div></span><span style="width:27.18%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.06" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.98%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.98" data-count="span4"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="5" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.46</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist65427354"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist26727036" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"9","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"22","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"14","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"56","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts8" data-int="8" data-name="JiraServiceDesk" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>8. Jira Service Desk</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:84%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.40">8.40</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/jira-service-desk/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-24154" data-id="24154" type="checkbox"> <span></span> <label for="compare-24154">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts8" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.60" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.76%;z-index: 9;background: #001250" data-label="Features" data-value="8.92" data-count="span1"><div class="stat-value"></div></span><span style="width:24.42%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.14" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.54%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.54" data-count="span4"><div class="stat-value"></div></span><span style="width:10.5%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.40</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist26727036"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist72850484" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"44","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"48","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"3","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"5","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts9" data-int="9" data-name="SplashtopRemoteSupport" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>9. Splashtop Remote Support</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:83.9%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.39">8.39</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/splashtop-remote-support/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-77838" data-id="77838" type="checkbox"> <span></span> <label for="compare-77838">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts9" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:47%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.40" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.90" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.61%;z-index: 9;background: #001250" data-label="Features" data-value="8.87" data-count="span1"><div class="stat-value"></div></span><span style="width:28.08%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.36" data-count="span2"><div class="stat-value"></div></span><span style="width:9%;z-index: 9;background: #005691" data-label="Integrations" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:9.38%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.38" data-count="span4"><div class="stat-value"></div></span><span style="width:13.65%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="9.10" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.39</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist72850484"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist21251908" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"40","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"46","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"5","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"8","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts10" data-int="10" data-name="ZohoAssist" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>10. Zoho Assist</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:83.8%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.38">8.38</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/zoho-assist/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-28006" data-id="28006" type="checkbox"> <span></span> <label for="compare-28006">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts10" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:6.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="3.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.69%;z-index: 9;background: #001250" data-label="Features" data-value="8.23" data-count="span1"><div class="stat-value"></div></span><span style="width:26.76%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.92" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.58%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.58" data-count="span4"><div class="stat-value"></div></span><span style="width:11.85%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.90" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.38</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist21251908"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Send Ctrl+Alt+Del</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist42990283" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"23","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"35","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"11","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"30","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts11" data-int="11" data-name="Join.me" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>11. Join.me</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:82.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.27">8.27</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/join-me/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-14186" data-id="14186" type="checkbox"> <span></span> <label for="compare-14186">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts11" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:8%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:27.24%;z-index: 9;background: #001250" data-label="Features" data-value="9.08" data-count="span1"><div class="stat-value"></div></span><span style="width:26.52%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.84" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.3%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.30" data-count="span4"><div class="stat-value"></div></span><span style="width:11.7%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.80" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.27</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist42990283"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist80591460" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"5","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"25","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"20","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"50","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts12" data-int="12" data-name="ManageEngineRemoteAccess" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>12. ManageEngine Remote Access</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:81.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.14">8.14</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/manageengine-remote-access/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-226001" data-id="226001" type="checkbox"> <span></span> <label for="compare-226001">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts12" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.70" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.90" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:27.24%;z-index: 9;background: #001250" data-label="Features" data-value="9.08" data-count="span1"><div class="stat-value"></div></span><span style="width:24.96%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.32" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.00" data-count="span3"><div class="stat-value"></div></span><span style="width:7.36%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.36" data-count="span4"><div class="stat-value"></div></span><span style="width:12.9%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.60" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.14</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist80591460"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Send Ctrl+Alt+Del</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist45826329" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"5","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"25","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"20","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"48","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts13" data-int="13" data-name="SysAid" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>13. SysAid</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:80.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.01">8.01</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/sysaid/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-13383" data-id="13383" type="checkbox"> <span></span> <label for="compare-13383">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts13" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:14%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.31%;z-index: 9;background: #001250" data-label="Features" data-value="8.77" data-count="span1"><div class="stat-value"></div></span><span style="width:26.52%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.84" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.74%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.74" data-count="span4"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="4.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.01</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist45826329"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:93%;"><span class="counter"><span class="counter__item" data-count="93"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Send Ctrl+Alt+Del</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist71888620" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"17","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"30","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"13","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"40","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts14" data-int="14" data-name="RescuebyLogMeIn" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>14. Rescue by LogMeIn</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:79.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.96">7.96</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/rescue-by-logmein/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-13552" data-id="13552" type="checkbox"> <span></span> <label for="compare-13552">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts14" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:22.2%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="7.40" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.78%;z-index: 9;background: #001250" data-label="Features" data-value="8.26" data-count="span1"><div class="stat-value"></div></span><span style="width:27.18%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.06" data-count="span2"><div class="stat-value"></div></span><span style="width:6.045%;z-index: 9;background: #005691" data-label="Integrations" data-value="4.03" data-count="span3"><div class="stat-value"></div></span><span style="width:8.64%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.64" data-count="span4"><div class="stat-value"></div></span><span style="width:11.85%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.90" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.96</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist71888620"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist27513361" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"26","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"38","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"12","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"24","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts15" data-int="15" data-name="LogMeInCentral" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>15. LogMeIn Central</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:79.5%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.95">7.95</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/logmein-central/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-75301" data-id="75301" type="checkbox"> <span></span> <label for="compare-75301">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts15" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.90" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.91%;z-index: 9;background: #001250" data-label="Features" data-value="8.97" data-count="span1"><div class="stat-value"></div></span><span style="width:26.52%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.84" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.12%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.12" data-count="span4"><div class="stat-value"></div></span><span style="width:11.7%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.80" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.95</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist27513361"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:94%;"><span class="counter"><span class="counter__item" data-count="94"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Send Ctrl+Alt+Del</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist23811202" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"36","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"45","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"8","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"10","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts16" data-int="16" data-name="ConnectWiseAutomate" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>16. ConnectWise Automate</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:78.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.87">7.87</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/connectwise-automate/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-51836" data-id="51836" type="checkbox"> <span></span> <label for="compare-51836">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts16" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:46%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.20" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.5" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.83%;z-index: 9;background: #001250" data-label="Features" data-value="8.61" data-count="span1"><div class="stat-value"></div></span><span style="width:19.02%;z-index: 9;background: #003471" data-label="Ease of use" data-value="6.34" data-count="span2"><div class="stat-value"></div></span><span style="width:13.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="9" data-count="span3"><div class="stat-value"></div></span><span style="width:7.7%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.70" data-count="span4"><div class="stat-value"></div></span><span style="width:9.3%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="6.20" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="10" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.87</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist23811202"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist82343992" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"19","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"40","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"20","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"20","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts17" data-int="17" data-name="Pulseway" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>17. Pulseway</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:78.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.86">7.86</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/pulseway/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-25481" data-id="25481" type="checkbox"> <span></span> <label for="compare-25481">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts17" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:24.6%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.20" data-count="span2"><div class="stat-value"></div></span><span style="width:3.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="1.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.33%;z-index: 9;background: #001250" data-label="Features" data-value="8.11" data-count="span1"><div class="stat-value"></div></span><span style="width:27.36%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.12" data-count="span2"><div class="stat-value"></div></span><span style="width:9.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="6.50" data-count="span3"><div class="stat-value"></div></span><span style="width:9.06%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.06" data-count="span4"><div class="stat-value"></div></span><span style="width:13.65%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="9.10" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:4%;z-index: 9;background: #001250" data-label="Company size" data-value="2" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.86</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist82343992"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Two-Way Screensharing</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist76046722" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"34","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"44","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"10","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"12","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts18" data-int="18" data-name="NinjaOne(FormerlyNinjaRMM)" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>18. NinjaOne (Formerly NinjaRMM)</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:78.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.86">7.86</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/ninjarmm/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-69577" data-id="69577" type="checkbox"> <span></span> <label for="compare-69577">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts18" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:46.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.3" data-count="span1"><div class="stat-value"></div></span><span style="width:25.8%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.6" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.19%;z-index: 9;background: #001250" data-label="Features" data-value="8.73" data-count="span1"><div class="stat-value"></div></span><span style="width:28.2%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.4" data-count="span2"><div class="stat-value"></div></span><span style="width:1.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="1" data-count="span3"><div class="stat-value"></div></span><span style="width:9.72%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.72" data-count="span4"><div class="stat-value"></div></span><span style="width:12.6%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.4" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.86</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist76046722"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist56910204" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"5","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"25","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"20","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"50","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts19" data-int="19" data-name="FixMe.IT" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>19. FixMe.IT</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:78.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.84">7.84</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/fixmeit/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-14167" data-id="14167" type="checkbox"> <span></span> <label for="compare-14167">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts19" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:13.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="6.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.83%;z-index: 9;background: #001250" data-label="Features" data-value="8.61" data-count="span1"><div class="stat-value"></div></span><span style="width:29.22%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.74" data-count="span2"><div class="stat-value"></div></span><span style="width:10.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="7" data-count="span3"><div class="stat-value"></div></span><span style="width:9.16%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.16" data-count="span4"><div class="stat-value"></div></span><span style="width:3%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="2" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="4.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.84</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist56910204"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:93%;"><span class="counter"><span class="counter__item" data-count="93"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:93%;"><span class="counter"><span class="counter__item" data-count="93"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist99254459" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"7","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"19","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"11","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"63","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts20" data-int="20" data-name="BeyondTrustSecureRemoteAccess" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>20. BeyondTrust Secure Remote Access</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:77.8%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.78">7.78</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/bomgar-remote-support/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-58129" data-id="58129" type="checkbox"> <span></span> <label for="compare-58129">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts20" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:25.8%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.60" data-count="span2"><div class="stat-value"></div></span><span style="width:0.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.29%;z-index: 9;background: #001250" data-label="Features" data-value="8.43" data-count="span1"><div class="stat-value"></div></span><span style="width:26.82%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.94" data-count="span2"><div class="stat-value"></div></span><span style="width:9%;z-index: 9;background: #005691" data-label="Integrations" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:9.24%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.24" data-count="span4"><div class="stat-value"></div></span><span style="width:9.75%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="6.50" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.78</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist99254459"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist55657683" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"37","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"42","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"5","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"10","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts21" data-int="21" data-name="MSP360" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>21. MSP360</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:76.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.66">7.66</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-82428" data-id="82428" type="checkbox"> <span></span> <label for="compare-82428">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts21" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.00" data-count="span2"><div class="stat-value"></div></span><span style="width:11.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="5.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.07%;z-index: 9;background: #001250" data-label="Features" data-value="8.69" data-count="span1"><div class="stat-value"></div></span><span style="width:25.59%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.53" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.88%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.88" data-count="span4"><div class="stat-value"></div></span><span style="width:3.9%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="2.60" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.66</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist55657683"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:93%;"><span class="counter"><span class="counter__item" data-count="93"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:93%;"><span class="counter"><span class="counter__item" data-count="93"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Clipboard Sharing</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reboot and Reconnect</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multi-Monitor Navigation</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist35656838" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"25","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"38","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"13","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"25","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts22" data-int="22" data-name="Acquire" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>22. Acquire</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:75.9%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.59">7.59</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/acquire/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-97254" data-id="97254" type="checkbox"> <span></span> <label for="compare-97254">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts22" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.90" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.56%;z-index: 9;background: #001250" data-label="Features" data-value="8.52" data-count="span1"><div class="stat-value"></div></span><span style="width:28.74%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.58" data-count="span2"><div class="stat-value"></div></span><span style="width:7.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="5" data-count="span3"><div class="stat-value"></div></span><span style="width:9.66%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.66" data-count="span4"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #003471" data-label="Years on market" data-value="6" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="4.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.59</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist35656838"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist32010708" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"10","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"31","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"21","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"38","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts23" data-int="23" data-name="Helpshift" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>23. Helpshift</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:75.8%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.58">7.58</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/helpshift/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-62770" data-id="62770" type="checkbox"> <span></span> <label for="compare-62770">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts23" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:43%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="8.60" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.90" data-count="span2"><div class="stat-value"></div></span><span style="width:15.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.22%;z-index: 9;background: #001250" data-label="Features" data-value="8.74" data-count="span1"><div class="stat-value"></div></span><span style="width:26.46%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.82" data-count="span2"><div class="stat-value"></div></span><span style="width:9%;z-index: 9;background: #005691" data-label="Integrations" data-value="6.00" data-count="span3"><div class="stat-value"></div></span><span style="width:8.78%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.78" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.58</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist32010708"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Multiple Invite Options</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist46271087" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"22","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"37","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"15","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"25","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts24" data-int="24" data-name="KaseyaVSA" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>24. Kaseya VSA</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:75.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.54">7.54</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/kaseya-vsa/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-27489" data-id="27489" type="checkbox"> <span></span> <label for="compare-27489">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts24" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.00" data-count="span2"><div class="stat-value"></div></span><span style="width:10%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="5.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.16%;z-index: 9;background: #001250" data-label="Features" data-value="8.72" data-count="span1"><div class="stat-value"></div></span><span style="width:21.72%;z-index: 9;background: #003471" data-label="Ease of use" data-value="7.24" data-count="span2"><div class="stat-value"></div></span><span style="width:4.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="3.00" data-count="span3"><div class="stat-value"></div></span><span style="width:7.36%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.36" data-count="span4"><div class="stat-value"></div></span><span style="width:8.4%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="5.60" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.54</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist46271087"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> File Transfer</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Rebranding</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Customer Widget</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Desktop Plugin</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> UAC Compatibility</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist66671510" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"21","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"26","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"6","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"47","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item last" data-target="#charts25" data-int="25" data-name="Channels" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>25. Channels</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:72.8%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.28">7.28</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/channels/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-239597" data-id="239597" type="checkbox"> <span></span> <label for="compare-239597">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts25" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:47.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.5" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.5" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.02%;z-index: 9;background: #001250" data-label="Features" data-value="8.34" data-count="span1"><div class="stat-value"></div></span><span style="width:27.48%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.16" data-count="span2"><div class="stat-value"></div></span><span style="width:9.45%;z-index: 9;background: #005691" data-label="Integrations" data-value="6.3" data-count="span3"><div class="stat-value"></div></span><span style="width:9.6%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.6" data-count="span4"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="4" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="4.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.28</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist66671510"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Reports</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Instant Chat</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> User Management</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Solution</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Browser Extensions and Apps</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Antivirus Compatible</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Firewall Friendly</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> SSL and 128-bit AES Encryption</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Supports Any Operating System</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Web-Based Technician Console</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> </div> <p><span style="font-weight: 400;">Our report covered <strong>25 most popular products</strong> from the Remote Support Software category. We’ve analyzed their features, performance, integration, customer support, pricing, and several other key buying factors and combined it with feedback from user reviews to come up with the current list of best solutions:</span></p> <ul> <li><strong>2022 Remote Support Software Leaders:</strong> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Zendesk">Zendesk</a>, <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Atlassian Confluence">Atlassian Confluence</a>, <a href="https://reviews.financesonline.com/p/connectwise-control/" title="ConnectWise Control">ConnectWise Control</a>, <a href="https://reviews.financesonline.com/p/microsoft-dynamics-crm/" title="Microsoft Dynamics 365">Microsoft Dynamics 365</a></li> <li><strong>2022 Remote Support Software Contenders:</strong> <a href="https://reviews.financesonline.com/p/cisco-webex/" title="Cisco Webex">Cisco Webex</a>, <a href="https://reviews.financesonline.com/p/teamviewer/" title="TeamViewer">TeamViewer</a>, <a href="https://reviews.financesonline.com/p/atera/" title="Atera">Atera</a>, <a href="https://reviews.financesonline.com/p/jira-service-desk/" title="Jira Service Desk">Jira Service Desk</a>, <a href="https://reviews.financesonline.com/p/splashtop-remote-support/" title="Splashtop Remote Support">Splashtop Remote Support</a>, <a href="https://reviews.financesonline.com/p/zoho-assist/" title="Zoho Assist">Zoho Assist</a>, <a href="https://reviews.financesonline.com/p/join-me/" title="Join.me">Join.me</a>, <a href="https://reviews.financesonline.com/p/manageengine-remote-access/" title="ManageEngine Remote Access">ManageEngine Remote Access</a>, <a href="https://reviews.financesonline.com/p/sysaid/" title="SysAid">SysAid</a>, <a href="https://reviews.financesonline.com/p/rescue-by-logmein/" title="Rescue by LogMeIn">Rescue by LogMeIn</a>, <a href="https://reviews.financesonline.com/p/logmein-central/" title="LogMeIn Central">LogMeIn Central</a>, <a href="https://reviews.financesonline.com/p/connectwise-automate/" title="ConnectWise Automate">ConnectWise Automate</a>, <a href="https://reviews.financesonline.com/p/pulseway/" title="Pulseway">Pulseway</a>, <a href="https://reviews.financesonline.com/p/ninjarmm/" title="NinjaOne (Formerly NinjaRMM)">NinjaOne (Formerly NinjaRMM)</a>, <a href="https://reviews.financesonline.com/p/fixmeit/" title="FixMe.IT">FixMe.IT</a>, <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/" title="MSP360">MSP360</a>, <a href="https://reviews.financesonline.com/p/acquire/" title="Acquire">Acquire</a></li> <li><strong>2022 Remote Support Software Rising Stars:</strong> <a href="https://reviews.financesonline.com/p/bomgar-remote-support/" title="BeyondTrust Secure Remote Access">BeyondTrust Secure Remote Access</a>, <a href="https://reviews.financesonline.com/p/helpshift/" title="Helpshift">Helpshift</a>, <a href="https://reviews.financesonline.com/p/kaseya-vsa/" title="Kaseya VSA">Kaseya VSA</a>, <a href="https://reviews.financesonline.com/p/channels/" title="Channels">Channels</a></li> </ul> <p>Zendesk is a top-tier remote support software platform known for being highly customizable and its great depth of features. Launched in Copenhagen in 2007, it quickly became a leading remote support solution with now over 150,000 paid customer accounts. Headquartered in San Francisco, California, it is powered by more than 3,000 global employees.</p> <p>The platform is used by other top companies such as Uber, Slack, and TESCO. It is known for its sophisticated features that meet complex needs while also being simple enough to use almost immediately. It also has many use cases and is not only limited to remote support, including sales CRM and internal help desk.</p> <p>Zendesk modules include a smart ticketing system that comes with automatic skills-based routing. It centralizes everything related to support services. Thus, agents get a unified source to look at customer interaction history. It is also fitted with a top-class analytics and reporting module that helps users generate actionable insights fast.</p> <p>On August 25, 2020, the company announced that they are launching sophisticated real-time analytics called Explore Enterprise. This feature enables companies to react quickly to changing needs. This is due to the fact that global ticket volume reached record highs at 16% over the pre-pandemic rate.</p> <p>Its open API architecture also extends the capabilities of Zendesk. It can coexist with other programs in one digital environment. These include support applications like TeamViewer and Watchman Monitoring. Of course, there are also other available apps built by Zendesk like Time Tracking and Project Management.</p> <p><span style="font-weight: 400;">Most users of Remote Support Software solutions confirm that in most cases these tools allow them to reach the following business goals:</span></p> <p><ul class="normal-list"><li><strong>It allowed for agents to deliver support even from home.</strong> [ 86.6% of users ]</li> <li><strong>It allowed for businesses to save on gas and reduce their carbon footprint.</strong> [ 88.3% of users ]</li> <li><strong>It enabled after-hours support.</strong> [ 87.9% of users ]</li> <li><strong>It enabled support agents to deliver high quality support when on-site service is not a viable option.</strong> [ 87.6% of users ]</li> <li><strong>It made delivering support more efficient and cost effective compared to providing support on site.</strong> [ 88.2% of users ]</li> <li><strong>It made multi-tasking easy.</strong> [ 87.2% of users ]</li></ul></p> <h3><span class="cat-icon cat-icon--free-trial"></span>How did we select products for this Remote Support Software report?</h3> <p><span style="font-weight: 400;">The Summer 2022 version of the report includes a total of 25 Remote Support Software products that were compared and analyzed by our team. We selected them based on the following factors:</span></p> <ul> <li>Popularity of a given brand in the SaaS market (based on our own market research)</li> <li>How popular a given brand is among FinancesOnline users (based on number of mothly readers for each review page)</li> <li>Availability of statistical data generated from user reviews of a particular product (we excluded products with not enough data to draw meaningful conclusions)</li> <li>The current listing reflects the state of our database and research as of June 2022. An updated version of the report will be released quarterly to keep data fresh and incorporate information about shifts and changing trends in the market.</li> </ul> <h3><span class="cat-icon cat-icon--latest-trends"></span>What are the current Remote Support Software trends?</h3> <p><strong>More Powerful Analytics</strong></p> <p>In today’s world, companies cannot afford not to be agile. This entails high-visibility of customer data that can be processed to generate actionable insights. This is where analytics come into play. With the rising demand for such capability, it is expected that native remote support analytics modules <a href="https://channels.theinnovationenterprise.com/articles/how-big-data-is-improving-remote-it-support">will vastly improve over the years</a>. This will enable support teams to be proactive and provide preemptive remediation.</p> <div class="custom-chart" data-anim="true" data-img-script="https://financesonline.com/media/themes/fot/dist/js/vendor/dom-to-image.min.js" data-percent="1"> <div class="line-chart line-chart--big-labels"> <svg class="line-chart-export"> <title>Chart context menu</title> <path fill="#666666" d="M 6 6.5 L 20 6.5 M 6 11.5 L 20 11.5 M 6 16.5 L 20 16.5" class="highcharts-button-symbol" data-z-index="1" stroke="#666666" stroke-width="3"></path> </svg> <div class="highcharts-contextmenu"> <div class="highcharts-menu"> <div class="highcharts-menu-item" data-type="full-screen">View in full screen</div> <div class="highcharts-menu-item" data-type="print">Print chart</div> <hr> <div class="highcharts-menu-item" data-type="png">Download PNG image</div> <div class="highcharts-menu-item" data-type="jpg">Download JPEG image</div> <div class="highcharts-menu-item" data-type="csv">Download CSV</div> <div class="highcharts-menu-item" data-type="xls">Download XLS</div> <div class="highcharts-menu-item" data-type="data">View data table</div> </div> </div> <div class="line-chart__chart"> <h3 class="chartist-header">Top Benefits of Business Analytics</h3> <div class="line-chart__item"> <div class="line-chart__tooltip">Top Benefits of Business Analytics<br>Improved Quality of Decisions: <strong>82%</strong></div> <p>Improved Quality of Decisions</p><span class="bar"><span style="width:82%;"></span></span><span class="counter"><span class="counter__item y-label" data-count="82"></span>82%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Top Benefits of Business Analytics<br>Enhanced Planning and Forecasting: <strong>76%</strong></div> <p>Enhanced Planning and Forecasting</p><span class="bar"><span style="width:76%;"></span></span><span class="counter"><span class="counter__item y-label" data-count="76"></span>76%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Top Benefits of Business Analytics<br>Consistent Data Across the Enterprise: <strong>73%</strong></div> <p>Consistent Data Across the Enterprise</p><span class="bar"><span style="width:73%;"></span></span><span class="counter"><span class="counter__item y-label" data-count="73"></span>73%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Top Benefits of Business Analytics<br>Increased Speed, Simplicity, and Ease of Use: <strong>68%</strong></div> <p>Increased Speed, Simplicity, and Ease of Use</p><span class="bar"><span style="width:68%;"></span></span><span class="counter"><span class="counter__item y-label" data-count="68"></span>68%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Top Benefits of Business Analytics<br>Increased Operational Efficiency: <strong>67%</strong></div> <p>Increased Operational Efficiency</p><span class="bar"><span style="width:67%;"></span></span><span class="counter"><span class="counter__item y-label" data-count="67"></span>67%</span> <div class="clearfix"></div> </div> <p class="chartist-source">Source: Harvard Business Review 2017</p><div class="clearfix"></div> <span class="designed">Designed by</span> </div> </div> </div> <p><strong>Smarter AI and Machine Learning</strong></p> <p>The trend towards better analytics engines requires smarter AI and machine learning. AI will play a larger role in the coming years in data manipulation, interpretation, and even with action recommendation. Technologies such as <a href="https://oculavis.de/en/technologies/artificial-intelligence/">face detection for advanced data privacy</a> would be available for coworkers who don’t want to appear on screen while a support session is happening.</p> <p><strong>5G and Internet of Things</strong></p> <p>Hardware and software discovery is essential to remote support administration. With the promise of a faster 5G connection, data collection and communication between devices will greatly improve. This sets the stage for faster remote support administration, issue monitoring, and resolution. Plus, programs will have more efficient integrations.</p> <div class="custom-chart" data-anim="true" data-img-script="https://financesonline.com/media/themes/fot/dist/js/vendor/dom-to-image.min.js" data-percent="1"> <div class="line-chart line-chart--big-labels"> <svg class="line-chart-export"> <title>Chart context menu</title> <path fill="#666666" d="M 6 6.5 L 20 6.5 M 6 11.5 L 20 11.5 M 6 16.5 L 20 16.5" class="highcharts-button-symbol" data-z-index="1" stroke="#666666" stroke-width="3"></path> </svg> <div class="highcharts-contextmenu"> <div class="highcharts-menu"> <div class="highcharts-menu-item" data-type="full-screen">View in full screen</div> <div class="highcharts-menu-item" data-type="print">Print chart</div> <hr> <div class="highcharts-menu-item" data-type="png">Download PNG image</div> <div class="highcharts-menu-item" data-type="jpg">Download JPEG image</div> <div class="highcharts-menu-item" data-type="csv">Download CSV</div> <div class="highcharts-menu-item" data-type="xls">Download XLS</div> <div class="highcharts-menu-item" data-type="data">View data table</div> </div> </div> <div class="line-chart__chart"> <h3 class="chartist-header">Perceived Benefits of 5G Networks</h3> <div class="line-chart__item"> <div class="line-chart__tooltip">Perceived Benefits of 5G Networks<br>Faster Data Transfer Speeds: <strong>72</strong></div> <p>Faster Data Transfer Speeds</p><span class="bar"><span style="width:72%;"></span></span><span class="counter"><span class="counter__item " data-count="72"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Perceived Benefits of 5G Networks<br>Higher Definition Video Content: <strong>57</strong></div> <p>Higher Definition Video Content</p><span class="bar"><span style="width:57%;"></span></span><span class="counter"><span class="counter__item " data-count="57"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Perceived Benefits of 5G Networks<br>Consistent and Better Quality Video Streaming: <strong>54</strong></div> <p>Consistent and Better Quality Video Streaming</p><span class="bar"><span style="width:54%;"></span></span><span class="counter"><span class="counter__item " data-count="54"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Perceived Benefits of 5G Networks<br>Better and Faster Connectivity for Wearables: <strong>50</strong></div> <p>Better and Faster Connectivity for Wearables</p><span class="bar"><span style="width:50%;"></span></span><span class="counter"><span class="counter__item " data-count="50"></span>%</span> <div class="clearfix"></div> </div> <div class="line-chart__item"> <div class="line-chart__tooltip">Perceived Benefits of 5G Networks<br>Fewer or No Dropped Calls : <strong>47</strong></div> <p>Fewer or No Dropped Calls </p><span class="bar"><span style="width:47%;"></span></span><span class="counter"><span class="counter__item " data-count="47"></span>%</span> <div class="clearfix"></div> </div> <p class="chartist-source">Source: Verizon Media The 5G Revolution Study</p><div class="clearfix"></div> <span class="designed">Designed by</span> </div> </div> </div> <p><strong>Customer-Centricity</strong></p> <p>In the age of “me,” consumers increasingly demand personalized attention and support. They expect companies to go the extra mile and want everything on-demand. Thanks to the emergence of technologies providing data-driven intelligence, this customer demand will be better served. Support administration would be way less impersonal in the coming years.</p> </div> </div> </div> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p>Nowadays, effective connection with customers means everything but time-consuming face-to-face communication. The existence of remote support tools compensates the presence of an experienced consultant, enabling him to take care of your business online, regardless of his geographical location.</p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to know each product with free trial</h3> <div class="article-section__text"> <p>Supporting a variety of clients via conventional on-site visits is no longer an efficient model, as every IT consultant out there can confirm. Both clients and consultants are fond of facilitating circumstances, which reduce the time, effort, money, and other backbones of effective communication, which tells us that we’re discussing one of the cornerstones of today’s profitable business. Still, how are you supposed to do informed comparisons to choose the best remote support software programs for small business or enterprises? Going through our buyer’s guide is a great way to start.</p> <p><span style="font-weight: 400;">A good course of action is to sign up for at least a few free trials or demo and basic unpaid plans from popular remote support software providers. With that method you will have the opportunity to test the important elements and you will get a good comparison of the capabilities of each app. The best thing to do is to try the list of platforms that currently have the highest SmartScore rankings and Customer Satisfaction Rating in our remote support software reviews: <a href="https://reviews.financesonline.com/p/zoho-assist/">Zoho Assist reviews</a>, <a href="https://reviews.financesonline.com/p/teamviewer/">TeamViewer</a> (a free version for personal usage), <a href="https://reviews.financesonline.com/p/swag/">SWAG</a>, <a href="https://reviews.financesonline.com/p/deskroll/">DeskRoll</a>, <a href="https://reviews.financesonline.com/p/gotoassist/">GoToAssist</a>, and <a href="https://reviews.financesonline.com/p/maxfocus-remotemanagement/">MAXfocus RemoteManagement</a>. </span></p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <p>Remote support software can be useful to any business, depending on the scope and complexity of the projects they’re implementing, and most of all the number of customers they ought to serve. These are some of the scenarios in which the best remote support tools can be really helpful:</p> <ul> <li><strong>Small Businesses looking to expand their client network.</strong> It is of critical importance for small businesses to report and collect information faster so that they will be able to serve as many clients as possible at the same time. At the same time, they need to keep services updated, and to cut costs as much as possible in order to invest in more important aspects of their business.</li> <li><strong>Medium Businesses looking to cut on customer management costs.</strong> Medium businesses are undergoing the most important phase of their development, where the way they use resources can either make or break their market position. Remote support software can be very helpful to them, not just because they’ll be shifting resources from customer support to management issues, but also because they will become more reputable in their clients’ eyes.</li> <li><strong>Large Businesses looking to connect branch offices with the head office.</strong> Remote support isn’t only about allowing agents to troubleshoot bugs on the dot and has a lot to do with how teams and individuals collaborate and help each other solve complex customer issues. This type of software cuts instrumental costs and accomplishment times and brings much better results than a traditional collaboration platform.</li> </ul> <p>Individuals like freelance professionals and IT consultants can use remote support platforms to track issues, clients, and even perform remote access on a given device. Some free tools out there are also great for smaller businesses. For instance, you are assisting a not-so-tech-savvy employee to troubleshoot his computer. Instead of walking him through the steps, you can access his device remotely and do it for him.</p> </div> </div><div class="article-section"> <h3 id="what-are-examples-of-remote-support-software"><span class="cat-icon cat-icon--examples"></span>What are Examples of Remote Support Software?</h3> <div class="article-section__text"> <ul> <li><strong><a href="https://reviews.financesonline.com/p/zoho-assist/">Zoho Assist</a></strong>: An outstanding member of Zoho’s productivity set that was designed to help small and mid-sized businesses take support on a whole new level of efficiency.</li> <li><strong><a href="https://reviews.financesonline.com/p/teamviewer/">TeamViewer</a></strong>: One of the most popular remote support programs with an extremely powerful system that can serve businesses of all scales and industries.</li> <li><strong><a href="https://reviews.financesonline.com/p/swag/">SWAG</a></strong>: A well-known, free service that connects businesses and their operations, and keeps everybody in the company on the same page.</li> <li><strong><a href="https://reviews.financesonline.com/p/deskroll/">DeskRoll</a></strong>: Another well-known application that suites various types of businesses, with a complex but intuitive set of features.</li> <li><strong><a href="https://reviews.financesonline.com/p/gotoassist/">GoToAssist</a></strong>: An advanced solution for technicians and IT managers, suitable for MAC, PC, and mobile devices. It is known by its strong collaboration features and the fact that it can serve even eight customers at a time.</li> </ul> </div> </div><div class="article-section"> <h3 id="types-of-remote-support-software"><span class="cat-icon cat-icon--types"></span>Types of Remote Support Software</h3> <div class="article-section__text"> <p>Remote access, as one could guess from the name, is supposed to provide access technology solutions for companies to cut costs and improve productivity at the same time. Still, there are many things to consider before making a purchase, and one of them is to choose the right type of remote support software for your company:</p> <ul> <li><strong>Free/Low-cost remote support utilities</strong>. In the world of remote software, it may happen that you ‘Get what you didn’t pay for.’ There are a few free or extremely affordable utilities with outstanding performance, most of them based on Virtual Network Computing to be downloaded in the office without any complex installation. They include both server and client components and allow devices to be accessed via alternate ports, assuming there are not too many administrative issues to handle.</li> <li><b>Commercial remote support tools.</b> Commercial remote access programs are quite similar to VNC and remote desktop tools, with the main difference being they include a remote client program to communicate and access almost every device. They empower internal communication, synchronization, and file transfer, and have many out-of-the-box features, such as multimonitor support, compliance policies, etc.</li> <li><strong>Cloud-hosted remote support tools.</strong> Cloud-based remote support tools are becoming more and more popular, and it is all due to the fact that clients don’t have to install them or take care of updating and maintenance issues. The VCN administrative overhead is out of the game, and access is possible with nothing but a web browser and a stable internet connection.</li> </ul> </div> </div><div class="article-section"> <h3 id="key-features-of-remote-support-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of Remote Support Software</h3> <div class="article-section__text"> <p>Remote software suppliers are quite advanced in synchronizing customer feedback with their development goals, which results in a dream-like feature list. These systems are so robust that you should compromise on nothing but the best, namely to look for a system which contains all of the following features:</p> <ul> <li><strong>Connectivity</strong>. To start with, the provider must offer an easily accessible app that can be used on any device, and to enable it to tackle a long series of technical issues using nothing but internet connection. The central application will be the stop-shop of your agents and technicians, where they gather to discuss and complete tasks that have been assigned to them. The technical ‘heaviness’ of the app is that it requires no installation effort to be invested by the user, and it reconnects users through reboot machines even when their connection is poor. Observed from an agent’s perspective, a remote support system should be idealized to the point that it provides multi-session working, access to sessions without admin approval, communication and collaboration, and intelligent launching that selects the best deployment model instead of leaving this decision to them.</li> <li><strong>High-Quality Sessions</strong>. Sessions should be visible and controllable, which imposes the need for them to be open for attendance by as many users as necessary. Therefore, user account control should be managed by the admin, instead of the provider himself. At the same time, sessions are non-intrusive and locally recorded for the user to keep in future, together with a package of files, folders, and real-time screenshots that can help him deal with similar problems independently. Agents should be able to perform tasks easily, and to centralize their toolbox on any device by simply dragging and dropping files. Ideally, they should be able to customize screen view to their purposes, making sure that they will stay in full screen mode to keep the user fully engaged (being blocked from performing action at the same time). This, however, doesn’t mean that the user and the agent won’t stay connected all the time: both the chat feature and the VoIP make sure that the user can make a question whenever that’s necessary.</li> <li><strong>Easy Customization</strong>. Restricting a technician from customizing the environment he’s working at is like asking a painter to paint without colors. The issue is both disputable and absolutely necessary, which is how temporary configuration became a critical criterion when choosing a good remote support program. Customization includes partial, if not total modification of clients’ applications, including text variation, color altering, advertising with icons and images, choosing artistic themes, localizing the language, or integrating a compatible plugin to let you finish you work. Certain programs offer even CSS to complete more radical alterations, even if such often trigger security concerns.</li> <li><strong>Collaboration Tools</strong>. Most remote support software solutions provide support teams with collaboration tools, ranging from live chat to task management modules. These allow different agents to pick up on unresolved issues due to dropped calls, switching channels, and escalations.</li> <li><strong>Safeguards</strong>. Trust us: clients will always have a second thought of whether they should allow you to access their local data or not. You need to stay in control of micro-management security at all times, and let the hosting provider assume the responsibility risks. Users should be familiar with your role-based working model, and should be clear with the call-to-action which confirms your right to enter their local systems.Solid remote support systems support multiple security codes and compliances, such as HIPAA, PCI, 256-bit AES encryption, passwords, two-factor authentications and granular permissions, SSL layers, SQLite storage, video auditing, separate session codes, etc.</li> </ul> </div> </div><div class="article-section"> <h3 id="benefits-of-remote-support-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of Remote Support Software</h3> <div class="article-section__text"> <p>Bringing sanity back on the daily schedule of your hard-pressed IT team is never a bad idea. Contentment, however, is not the only benefit of using an advanced remote support system. Here are the rest of them:</p> <ul> <li><strong>More customers on board</strong>. A proper remote support program will allow you to serve more customers in a shorter lapse of time, and to keep the ones you have satisfied with proactive maintenance of their systems. Scalable operations will bring profit on the long run, and they won’t require any specific expense to do so.</li> <li><strong>Cost-effectiveness</strong>. Remote support puts your job in your hands: you’re not required to switch locations, meet clients in person, or develop solutions on dot. That means that costs related to traveling and completing tasks separately are eliminated, and your working hours become more billable and profitable.</li> <li><strong>Out-of-the-office agents</strong>. Maintaining an out-of-office agent base is among the biggest benefits of running a remote support system, as it no longer takes to gather consultants in a single office, and to pay them extra hours for handling an inquiry right before the expiry of their working hours. This way, you get to hire agents for 24/7 support, and to pay them on task-basis wherever they are located.</li> <li><strong>Multi-tasking</strong>. Remote support will allow agents to juggle multiple jobs at a time, and to make multiple appointments per day. Managers will also be able to track their performance, and extract invaluable information on customer satisfaction.</li> <li><strong>Non-intrusive help</strong>. Clients won’t give up on the idea that you’re the one in charge of their problem, but that doesn’t mean they want you around while solving it. That’s why they appreciate when you handle the tech part ‘behind the curtain’, the same as you enjoy not being observed while doing it.</li> <li><strong>Developing innovative business models</strong>. Doing more with less helps you scale your business in a way which produces more benefits for you and your customers. Therefore, you can offer fixed monthly contracts and vast promotions to make your work more competitive, influencing at the same time the cash flow and the customer satisfaction.</li> </ul> </div> </div><div class="article-section"> <h3 id="payment-schemes"><span class="cat-icon cat-icon--examples"></span>Payment Schemes</h3> <div class="article-section__text"> <p>Price is an important aspect to consider when choosing the right software tool for you. For many operations, it is the most important factor to consider. And, pricing in today’s software market usually depends on payment schemes made available. Here are the most common ones.</p> <ul> <li><strong>Free. </strong>There are free and freemium remote support software solutions that are quite robust. However, they may be quite limited to larger businesses. Growing businesses, on the other hand, may benefit from these especially if the platform allows users to upgrade their plans at a cost as needed.</li> <li><strong>One-Time Payment. </strong>This is common among legacy software solutions that require manual on-premise installations to work. This payment scheme is somewhat convenient as you circumvent recurring charges. However, having licenses for one software version has one main disadvantage. You have to purchase a new version should there be a new one or when support ends for your current version.</li> <li><strong>Monthly Plans. </strong>Monthly subscriptions are best for companies that don’t have deep budgets. Also, it is great for businesses that are at the beginning of software adoption as they can easily opt-out and switch products. However, monthly plans are usually priced higher than yearly subscriptions.</li> <li><strong>Yearly Plans. </strong>Annual subscriptions are often cheaper than their monthly counterparts. However, it is hard to opt-out midway. Thus, it is recommended for companies who have deep budgets and who are committed to a software solution in the long haul.</li> </ul> </div> </div><div class="article-section"> <h3 id="the-bottom-line"><span class="cat-icon cat-icon--useful-stats"></span>The Bottom Line</h3> <div class="article-section__text"> <p>When choosing a remote support software solution, you really have to find the best fit for your operational requirements. Many businesses, unfortunately, go for platforms with all the bells and whistles, thinking they’re the best possible solutions on the market. The problem is, they often end up using just a fraction of these tools’ features. That said, what you think as the best platform might not necessarily be the best fit for you. So, this is something to consider.</p> <p>Lastly, you should mind the bottom line. And, that is getting ROI for your software adoption troubles. Moreover, you should consider that adoption doesn’t stop at purchasing the platform. It continues throughout your training process to your daily operational use. Thus, you need to find a way to measure and monitor the rate of ROI, considering all the types of resources being invested, from money to time and other technical dependencies like hardware and depreciation costs.</p> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of Remote Support Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="147" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/" title="ConnectWise ScreenConnect" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ConnectWise ScreenConnect reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /> </div> <p>ConnectWise ScreenConnect</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $27 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/connectwise-screenconnect/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>23 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/gobrunch/" title="GoBrunch" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GoBrunch reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/04/gobrunch-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/04/gobrunch-logo.png 186w" /> </div> <p>GoBrunch</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $11.99 </div> <div class="col col--10 s-us"> 99% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/gobrunch/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/agilityportal/" title="AgilityPortal" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AgilityPortal reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/09/AgilityPortal-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2022/09/AgilityPortal-logo-2.png 186w" /> </div> <p>AgilityPortal</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/agilityportal/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/isl-online/" title="ISL Online" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISL Online reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/ISL-Onlione-logo-2.png 186w" /> </div> <p>ISL Online</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.4 </div> <div class="col col--10 s-price"> €95 </div> <div class="col col--10 s-us"> 88% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/isl-online/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/channels/" title="Channels" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Channels reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/04/channels2-93x48.png 93w, https://s.financesonline.com/uploads/2020/04/channels2.png 186w" /> </div> <p>Channels</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> $24 </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/channels/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>9 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/instant-housecall/" title="Instant Housecall" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Instant Housecall reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/03/Instant-Housecall-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/03/Instant-Housecall-logo-2.png 186w" /> </div> <p>Instant Housecall</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $39 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/instant-housecall/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/manageengine-remote-access/" title="ManageEngine Remote Access" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine Remote Access reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/manageengine-fav-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/manageengine-fav.png 186w" /> </div> <p>ManageEngine Remote Access</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $75 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/manageengine-remote-access/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/showmypc-remote-support-and-meetings/" title="ShowMyPC Remote Support and Meetings" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ShowMyPC Remote Support and Meetings reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/ShowMyPC-Logo-Thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/ShowMyPC-Logo-Thumbnail.png 186w" /> </div> <p>ShowMyPC Remote Support and Meetings</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.3 </div> <div class="col col--10 s-price"> $14 </div> <div class="col col--10 s-us"> 94% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/showmypc-remote-support-and-meetings/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/sphere/" title="sphere" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="sphere reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Sphere-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Sphere-2.png 186w" /> </div> <p>sphere</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 92% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/sphere/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zendesk-remote/" title="Zendesk" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w" /> </div> <p>Zendesk</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 9.6 </div> <div class="col col--10 s-price"> $19 </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zendesk-remote/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>55 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/atera/" title="Atera" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Atera reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/07/Atera-Small-Thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2022/07/Atera-Small-Thumbnail.png 186w" /> </div> <p>Atera</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 9 </div> <div class="col col--10 s-price"> $99 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/atera/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>33 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/domotz/" title="Domotz" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Domotz reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Domotz-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Domotz-logo2.png 186w" /> </div> <p>Domotz</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> €3 </div> <div class="col col--10 s-us"> 90% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/domotz/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>13 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/splashtop-remote-support/" title="Splashtop Remote Support" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Splashtop Remote Support reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/05/Splashtop-lgoo2.png 186w" /> </div> <p>Splashtop Remote Support</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $299 </div> <div class="col col--10 s-us"> 90% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/splashtop-remote-support/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>14 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/" title="CloudBerry Remote Assistant" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CloudBerry Remote Assistant reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/CloudBerry-logo2.png 186w" /> </div> <p>CloudBerry Remote Assistant</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.8 </div> <div class="col col--10 s-price"> Free </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/cloudberry-remote-assistant/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>17 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/helpwire/" title="HelpWire" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HelpWire reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/10/Untitled-design-4-93x48.png 93w, https://s.financesonline.com/uploads/2023/10/Untitled-design-4.png 186w" /> </div> <p>HelpWire</p> </a> <div class="col col--20 s-cat "> Remote Support Software </div> <div class="col col--10 s-ss"> 8.4 </div> <div class="col col--10 s-price"> by quote </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/helpwire/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>4 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 3</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=3">Last »</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>To select an appropriate SaaS program for your organization, start by asking the following questions:</p> <p>· Is this cloud platform the best program—economically and features-wise?<br /> · Will it be uncomplicated to do long-term business with the cloud provider?<br /> · Is the app easy to use and does it simplify technology?<br /> · Can the product help your business to manage compliance, security, and operational risks?</p> <p>Find out if other companies have successfully implemented the system. Get proof about the provider being able to offer the desired business value and ROI. Browse case studies to learn about the user experiences of other customers. Obtain references from the vendor and find out about the caliber of the software and service provided.</p> <p>Another important aspect to consider is the free trial. Before you make such a critical decision and shell out your hard-earned money, be sure if the program actually fits your requirements. You can do this by signing up for the free trial and checking out the app’s features. Also, find out if the provider can help you to pilot the platform. You may need to shell out for the deployment of the pilot, but the cost is worth it as it will give you results and proof points to consider before you make a crucial investment. </p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about Remote Support Software</h3> <div class="fot-faq__item"> <a href="#">What is the best remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p><span style="font-weight: 400;">The best remote support software is </span><a href="https://reviews.financesonline.com/p/zendesk-remote/"><span style="font-weight: 400;">Zendesk</span></a><span style="font-weight: 400;">. It is hailed for being a free-range support system as it can be used to engaged customers via any channel they like. This enables businesses to have a consistent brand experience even if they are on the go. Key features include screencasting, ticket management, automations, and seamless integrations with other systems. </span></p> <p><span style="font-weight: 400;">Zendesk provides its users with multi-channel support capabilities for omnichannel CRM, support, and sales. This includes modules to help you keep in contact with your customer base from email and phone to website chat and social media. </span></p> <p><span style="font-weight: 400;">With Zendesk, your team will be able to centralize support processes and collaborate easily. </span></p> </div> </div> <div class="fot-faq__item"> <a href="#"> What are the benefits of remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <p><span style="font-weight: 400;">There are many benefits of remote support software adoption. Here are the most common ones below: </span></p> <ul> <li><b>Decrease customer churn. </b><span style="font-weight: 400;">Apply brakes on your current customer attrition by getting to know the reason for churn and dissatisfactions. Also, take advantage of communication tools to engage customers, provide support, and even upsell. </span></li> <li><b>Provide self-service portals.</b><span style="font-weight: 400;"> Take some load off your support team by creating and maintaining self-service portals for customers. </span></li> <li><b>Stay in context. </b><span style="font-weight: 400;">Thanks to features like conversation history and notes, any agent can keep within the context of intermittent conversations with clients. This is perfect for dropped calls and the customer switching to another preferred contact channel. </span></li> <li><b>Ease staff burnout. </b><span style="font-weight: 400;">With easy-to-use tools for their jobs, you can help decrease the mental and emotional stress your support teams may experience every day. </span></li> <li><b>Save time and effort. </b><span style="font-weight: 400;">Take advantage of the automation capabilities of remote support software solutions. Minimize the time you spend on clerical tasks and provide the right support right away. </span></li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p><span style="font-weight: 400;">There are different types of remote support software. So, the specific features you’d get depends on which type you are using. However, there are general features that a good remote support tool must possess. Below are the common features of remote support software: </span></p> <ul> <li><b>Omnichannel capabilities. </b><span style="font-weight: 400;">Engage and provide support to customers on their favorite channels easily on one platform. </span></li> <li><b>Contacts Database. </b><span style="font-weight: 400;">Create, maintain, and update lists of customers, suppliers, and stakeholders. This feature helps you categorize and leave notes. </span></li> <li><b>Collaboration tools. </b><span style="font-weight: 400;">Work with your team and increase efficiency by keeping each other up to date with task requirements and issue resolutions. </span></li> <li><b>Screensharing. </b><span style="font-weight: 400;">For technical support teams, it is important to have a screen sharing feature. This allows them to show customers what to do and for customers to show them the problems they are experiencing on a device. Customer account teams also use this to help customers navigate self-service portals and the likes. </span></li> <li><b>Remote Control.</b><span style="font-weight: 400;"> This feature is important when customers or employees want your technical support personnel to do the fixing on their own. This is helpful for your not-so-tech-savvy segments. </span></li> <li><b>Ticket Management. </b><span style="font-weight: 400;">Keep track of issues through a ticketing system. Track progress from the customer opening a ticket to issue resolution. </span></li> <li><b>Reporting and Analytics. </b><span style="font-weight: 400;">Make more data-driven decisions in policy-making and when collating best practices. These tools allow you to streamline your support operations. </span></li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest remote support software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p><span style="font-weight: 400;">Most remote support software solutions are quite easy to use. They are designed to have intuitive controls so that support staff can concentrate on providing quality support instead of managing the application. However, some go above and beyond when it comes to ease-of-use. Here are three of the easiest remote support software tools to use today. </span></p> <ul> <li><strong><a href="https://reviews.financesonline.com/p/zendesk-remote/">Zendesk</a></strong><span style="font-weight: 400;"><strong>.</strong> This platform is not only the best and most comprehensive helpdesk and remote support software available today. It is also one of the easiest to use. And, its ease-of-use is one of the many factors that make it a top software solution. </span></li> <li><strong><a href="https://reviews.financesonline.com/p/atera/">Atera</a></strong><span style="font-weight: 400;"><strong>.</strong> A remote monitoring and management platform for IT teams, this highly-technical software solution is not only known for its robust remote control feature. It is also one of the easiest to use tools for technical support and professional services automation. </span></li> <li><strong><a href="https://reviews.financesonline.com/p/connectwise-control/">ConnectWise Control</a></strong><span style="font-weight: 400;"><strong>.</strong> Many consider this solution to be the best at having a quick and easy remote control support capability. It allows for real-time collaboration of agents and seamless customized branding in support sessions. </span></li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is a good free remote support software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q5"> <p><span style="font-weight: 400;">A good free remote support software is </span><a href="https://reviews.financesonline.com/p/teamviewer/"><span style="font-weight: 400;">TeamViewer</span></a><span style="font-weight: 400;">. It is one of the most popular free remote work, remote control, and remote support platforms. It works well no matter which operating system you have. TeamViewer also works on mobile platforms like Android and iOS devices. </span></p> <p><span style="font-weight: 400;">The free solution is great for simple technical support. It allows agents to take control of any device located anywhere in the world provided you are connected via the internet. Also, it provides users the capability to connect remotely with commercial-grade machines, IoT devices, and servers through its secure global network. </span></p> <p><span style="font-weight: 400;">TeamViewer’s remote access feature is also pretty easy to use. You just download it, install it, and enter your partner’s connection ID and password. It is that straightforward. </span></p> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q1", "text": "<p>The best remote support software is <a href=\"https://reviews.financesonline.com/p/zendesk-remote/\">Zendesk</a>. It is hailed for being a free-range support system as it can be used to engaged customers via any channel they like. This enables businesses to have a consistent brand experience even if they are on the go. Key features include screencasting, ticket management, automations, and seamless integrations with other systems.\u00a0</p>\n<p>Zendesk provides its users with multi-channel support capabilities for omnichannel CRM, support, and sales. This includes modules to help you keep in contact with your customer base from email and phone to website chat and social media.\u00a0</p>\n<p>With Zendesk, your team will be able to centralize support processes and collaborate easily.\u00a0</p>\n" } }, { "@type": "Question", "name": " What are the benefits of remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q2", "text": "<p>There are many benefits of remote support software adoption. Here are the most common ones below:\u00a0</p>\n<ul>\n<li><b>Decrease customer churn. </b>Apply brakes on your current customer attrition by getting to know the reason for churn and dissatisfactions. Also, take advantage of communication tools to engage customers, provide support, and even upsell.\u00a0</li>\n<li><b>Provide self-service portals.</b> Take some load off your support team by creating and maintaining self-service portals for customers.\u00a0</li>\n<li><b>Stay in context. </b>Thanks to features like conversation history and notes, any agent can keep within the context of intermittent conversations with clients. This is perfect for dropped calls and the customer switching to another preferred contact channel.\u00a0</li>\n<li><b>Ease staff burnout. </b>With easy-to-use tools for their jobs, you can help decrease the mental and emotional stress your support teams may experience every day.\u00a0</li>\n<li><b>Save time and effort. </b>Take advantage of the automation capabilities of remote support software solutions. Minimize the time you spend on clerical tasks and provide the right support right away. </li>\n</ul>\n" } }, { "@type": "Question", "name": "What are the features of remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q3", "text": "<p>There are different types of remote support software. So, the specific features you\u2019d get depends on which type you are using. However, there are general features that a good remote support tool must possess. Below are the common features of remote support software:\u00a0</p>\n<ul>\n<li><b>Omnichannel capabilities. </b>Engage and provide support to customers on their favorite channels easily on one platform.\u00a0</li>\n<li><b>Contacts Database. </b>Create, maintain, and update lists of customers, suppliers, and stakeholders. This feature helps you categorize and leave notes.\u00a0</li>\n<li><b>Collaboration tools. </b>Work with your team and increase efficiency by keeping each other up to date with task requirements and issue resolutions.\u00a0</li>\n<li><b>Screensharing. </b>For technical support teams, it is important to have a screen sharing feature. This allows them to show customers what to do and for customers to show them the problems they are experiencing on a device. Customer account teams also use this to help customers navigate self-service portals and the likes.\u00a0</li>\n<li><b>Remote Control.</b> This feature is important when customers or employees want your technical support personnel to do the fixing on their own. This is helpful for your not-so-tech-savvy segments.\u00a0</li>\n<li><b>Ticket Management. </b>Keep track of issues through a ticketing system. Track progress from the customer opening a ticket to issue resolution.\u00a0</li>\n<li><b>Reporting and Analytics. </b>Make more data-driven decisions in policy-making and when collating best practices. These tools allow you to streamline your support operations.\u00a0</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is the easiest remote support software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q4", "text": "<p>Most remote support software solutions are quite easy to use. They are designed to have intuitive controls so that support staff can concentrate on providing quality support instead of managing the application. However, some go above and beyond when it comes to ease-of-use. Here are three of the easiest remote support software tools to use today.\u00a0</p>\n<ul>\n<li><strong><a href=\"https://reviews.financesonline.com/p/zendesk-remote/\">Zendesk</a></strong><strong>.</strong> This platform is not only the best and most comprehensive helpdesk and remote support software available today. It is also one of the easiest to use. And, its ease-of-use is one of the many factors that make it a top software solution.\u00a0</li>\n<li><strong><a href=\"https://reviews.financesonline.com/p/atera/\">Atera</a></strong><strong>.</strong> A remote monitoring and management platform for IT teams, this highly-technical software solution is not only known for its robust remote control feature. It is also one of the easiest to use tools for technical support and professional services automation.\u00a0</li>\n<li><strong><a href=\"https://reviews.financesonline.com/p/connectwise-control/\">ConnectWise Control</a></strong><strong>.</strong> Many consider this solution to be the best at having a\u00a0 quick and easy remote control support capability. It allows for real-time collaboration of agents and seamless customized branding in support sessions. </li>\n</ul>\n" } }, { "@type": "Question", "name": "What is a good free remote support software?", "acceptedAnswer": { "@type": "Answer", "@id": "#faq-q5", "text": "<p>A good free remote support software is <a href=\"https://reviews.financesonline.com/p/teamviewer/\">TeamViewer</a>. It is one of the most popular free remote work, remote control, and remote support platforms. It works well no matter which operating system you have. TeamViewer also works on mobile platforms like Android and iOS devices.\u00a0</p>\n<p>The free solution is great for simple technical support. It allows agents to take control of any device located anywhere in the world provided you are connected via the internet. Also, it provides users the capability to connect remotely with commercial-grade machines, IoT devices, and servers through its secure global network.\u00a0</p>\n<p>TeamViewer\u2019s remote access feature is also pretty easy to use. You just download it, install it, and enter your partner\u2019s connection ID and password. It is that straightforward.\u00a0</p>\n" } } ] }</script> <div class="category__author" style="display: flex;"> <div class="category__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload"> </div> <div class="category__author__desc"> <h4>By <a href="/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2025-02-02T12:24:38+00:00" title="2025-02-02T12:24:38+00:00">February 02, 2025</time></p> </div> </div> </div> </div> </div> </div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script> window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); </script>  <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="fot-social" class="fot-social" data-id="147" data-type="term" data-url="https://financesonline.com/c/remote-support-software/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/connectwise-screenconnect/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div>  <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container "> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="/about-us/" title="About Us">About Us</a></li> <li><a href="/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="/careers/" title="Careers">Careers</a></li> <li><a href="/research-center/" title="Research Center">Research Center</a></li> <li><a href="/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container "> <p class="mini-hide">Copyright © 2025 FinancesOnline. 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Best Remote Support Software in 2024 | FinancesOnline