<!DOCTYPE html> <html lang="en" prefix="og: http://ogp.me/ns#" dir=ltr> <head> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta http-equiv="content-type" content="text/html; charset=UTF-8" /> <title lang="en">Reduce junk mail in Mail on Mac – Apple Support (UK)</title> <link rel="dns-prefetch" href="https://www.apple.com/" /> <link rel="preconnect" href="https://www.apple.com/" crossorigin /> <link rel="canonical" href="https://support.apple.com/en-gb/guide/mail/mlhlp1065/mac" /> <meta name="description" content="In Mail on your Mac, mark emails as junk or not junk, and refine the junk mail filter so Mail can identify spam and junk mail more accurately." /> <meta property="og:url" content="https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14" /> <meta property="og:title" content="Reduce junk mail in Mail on Mac" /> <meta property="og:description" content="In Mail on your Mac, mark emails as junk or not junk, and refine the junk mail filter so Mail can identify spam and junk mail more accurately." /> <meta property="og:site_name" content="Apple Support" /> <meta property="og:locale" content="en_GB" /> <meta property="og:type" content="article" /> <meta name="ac-gn-search-field[locale]" content="en_GB" /> <meta name="robots" content="none" /> <link rel="preload" as="style" href="/clientside/build/apd-sasskit.built.css" onload="this.onload=null;this.rel='stylesheet'"> <noscript> <link rel="stylesheet" href="/clientside/build/apd-sasskit.built.css" type="text/css" /> </noscript> <link rel="preload" as="style" href="/clientside/build/app-apd.css" onload="this.onload=null;this.rel='stylesheet'"> <noscript> <link rel="stylesheet" href="/clientside/build/app-apd.css" type="text/css" /> </noscript> <link rel="preload" as="style" href="//www.apple.com/wss/fonts?families=SF+Pro,v1:200,300,400,500,600|SF+Pro+Icons,v1" onload="this.onload=null;this.rel='stylesheet'"> <noscript> <link rel="stylesheet" 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href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/15.0'> macOS Sequoia 15 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/14.0'> macOS Sonoma 14 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/13.0'> macOS Ventura 13 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/12.0'> macOS Monterey 12 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/14.0/mac/11.0'> macOS Big Sur 11.0 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15'> macOS Catalina 10.15 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14'> macOS Mojave 10.14 </a> </div> </section> <section class='book book-version'> <label class='form-block-label' for='version-dropdown'> Select version: </label> <div class='form-element'> <select class='form-dropdown' id='version-dropdown' aria-describedby='helpText' data-ignore-tracking='true'> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Sequoia 15" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/15.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/15.0' > macOS Sequoia 15 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Sonoma 14" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/14.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/16.0/mac/14.0' > macOS Sonoma 14 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Ventura 13" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/13.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/13.0' > macOS Ventura 13 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Monterey 12" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/12.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/15.0/mac/12.0' > macOS Monterey 12 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Big Sur 11.0" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/14.0/mac/11.0' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/14.0/mac/11.0' > macOS Big Sur 11.0 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Catalina 10.15" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/13.0/mac/10.15' > macOS Catalina 10.15 </option> <option selected data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Mojave 10.14" data-direct-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14' > macOS Mojave 10.14 </option> </select> <span class='form-icon icon icon-chevrondown' aria-hidden='true' ></span> </div> <div id='helpText' class='none'>Modifying this control will update this page automatically</div> </section> </div> <div id='searchBar-container'> <section class="as-search"> <div class="as-search-content"> <div class="row"> <form action="/kb/index" method="get" id="as-search-form" aria-label="Mail User Guide" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-no-results-hint-text="Hit enter to search" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;" > <input type="hidden" name="page" value="search" /> <input type="hidden" name="src" id="src" value="support_book_topic" /> <input type="hidden" name="locale" id="as-search-locale" value="en_GB" /> <input type="hidden" name="bookid" value="5db8ebb91f1d9bc4069515e90f2a4696" /> <input type="hidden" name="rurl" value="https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14" /> <input type="hidden" name="title" value="Mail User Guide" /> <label for="as-search-input" class="hidden"> Search this guide </label> <input autocomplete="off" class="as-search-form-input" id="as-search-input" placeholder="Search this guide" name="query" spellcheck="false" type="text" value="" /> <button class="as-search-form-submit" type="submit" aria-label="Submit Search" > </button> <button id="as-search-close" class="as-search-form-reset" type="reset"> <span class="hidden"> Clear Search </span> </button> </form> </div> <div class="row"> <div class="as-search-suggestions " id="as-search-suggestions-wrapper" aria-expanded="false"> <span role="status" class="hidden" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks">  </section> <section class="as-search-results-section-divider-space">  </section> <section class=" as-search-results-section as-search-results-section-suggestions">  </section> <section class="as-search-results-section-no-results">  </section> </div> </div> </div> </section> </div> </section> <div id="toc-section-wrapper"> <div id="toc-container" class="toc-container"> <div class="book book-toc" id="toc-title-link"> <a href="https://support.apple.com/en-gb/guide/mail/toc/12.0" id="toc-link" class="icon icon-after icon-pluscircle toggle-toc" role="button" data-ss-analytics-link-component_name="table of contents" data-ss-analytics-link-component_type="toc" data-ss-analytics-link-text="launch=table of contents" data-ss-analytics-event="acs.link_click" > <span class="toc-link-text">Table of Contents</span> </a> </div> </div> </div> <div id='toc-hidden-content'> <div id="modal-toc-container" class="modal-content"> <h2 id='modal-heading' class="modal-heading">Mail User Guide</h2> <ul class='toc hasIcons'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Welcome' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/welcome/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/welcome/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/welcome/mac' id='toc-item-MLHLB072C8BE' data-tocid='MLHLB072C8BE' > <span class='name'>Welcome</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add or remove email accounts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35803/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35803/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35803/12.0/mac/10.14' id='toc-item-MAIL35803' data-tocid='MAIL35803' > <span class='name'>Add or remove email accounts</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Send email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHL73D0871E' onClick='' > <span class='name'>Send email</span> </button> <ul id='node-children-MLHL73D0871E' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Write and send emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1121/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1121/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1121/12.0/mac/10.14' id='toc-item-MLHLP1121' data-tocid='MLHLP1121' > <span class='name'>Write and send emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Address emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1098/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1098/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1098/12.0/mac/10.14' id='toc-item-MLHLP1098' data-tocid='MLHLP1098' > <span class='name'>Address emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Format text in emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1219/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1219/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1219/12.0/mac/10.14' id='toc-item-MLHLP1219' data-tocid='MLHLP1219' > <span class='name'>Format text in emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add attachments to emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1050/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1050/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1050/12.0/mac/10.14' id='toc-item-MLHLP1050' data-tocid='MLHLP1050' > <span class='name'>Add attachments to emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Mark up email attachments' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl98889a61/12.0/mac/10.14' id='toc-item-MLHL98889A61' data-tocid='MLHL98889A61' > <span class='name'>Mark up email attachments</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create and use email signatures' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail11943/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail11943/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail11943/12.0/mac/10.14' id='toc-item-MAIL11943' data-tocid='MAIL11943' > <span class='name'>Create and use email signatures</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Reply to, forward or redirect emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1010/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1010/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1010/12.0/mac/10.14' id='toc-item-MLHLP1010' data-tocid='MLHLP1010' > <span class='name'>Reply to, forward or redirect emails</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Receive email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHLF64474CD' onClick='' > <span class='name'>Receive email</span> </button> <ul id='node-children-MLHLF64474CD' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Read emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl7fa3a90d/12.0/mac/10.14' id='toc-item-MLHL7FA3A90D' data-tocid='MLHL7FA3A90D' > <span class='name'>Read emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View email conversations' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35700/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35700/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35700/12.0/mac/10.14' id='toc-item-MAIL35700' data-tocid='MAIL35700' > <span class='name'>View email conversations</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='View, save or delete email attachments' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1123/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1123/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1123/12.0/mac/10.14' id='toc-item-MLHLP1123' data-tocid='MLHLP1123' > <span class='name'>View, save or delete email attachments</span> </a> </li> <li class="selected"> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Reduce junk mail' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1065/12.0/mac/10.14' id='toc-item-MLHLP1065' data-tocid='MLHLP1065' aria-current='page' > <span class='name'>Reduce junk mail</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use information found in Mail in other apps' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhleed80167/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhleed80167/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhleed80167/12.0/mac/10.14' id='toc-item-MLHLEED80167' data-tocid='MLHLEED80167' > <span class='name'>Use information found in Mail in other apps</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1001/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1001/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1001/12.0/mac/10.14' id='toc-item-MLHLP1001' data-tocid='MLHLP1001' > <span class='name'>Delete emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Print emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail14106/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail14106/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail14106/12.0/mac/10.14' id='toc-item-MAIL14106' data-tocid='MAIL14106' > <span class='name'>Print emails</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Find email' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHLA0ED3D5E' onClick='' > <span class='name'>Find email</span> </button> <ul id='node-children-MLHLA0ED3D5E' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Search for emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1003/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1003/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1003/12.0/mac/10.14' id='toc-item-MLHLP1003' data-tocid='MLHLP1003' > <span class='name'>Search for emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Flag emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1052/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1052/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1052/12.0/mac/10.14' id='toc-item-MLHLP1052' data-tocid='MLHLP1052' > <span class='name'>Flag emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Show emails from VIP senders' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail40589/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail40589/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail40589/12.0/mac/10.14' id='toc-item-MAIL40589' data-tocid='MAIL40589' > <span class='name'>Show emails from VIP senders</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Organise email in mailboxes' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-MLHL2B0A3A98' onClick='' > <span class='name'>Organise email in mailboxes</span> </button> <ul id='node-children-MLHL2B0A3A98' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move or copy emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1000/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1000/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1000/12.0/mac/10.14' id='toc-item-MLHLP1000' data-tocid='MLHLP1000' > <span class='name'>Move or copy emails</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Create or delete mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1021/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1021/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1021/12.0/mac/10.14' id='toc-item-MLHLP1021' data-tocid='MLHLP1021' > <span class='name'>Create or delete mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Smart Mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1190/12.0/mac/10.14' 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list' data-ss-analytics-link-text='Subscribe to public and shared mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail15173/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail15173/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail15173/12.0/mac/10.14' id='toc-item-MAIL15173' data-tocid='MAIL15173' > <span class='name'>Subscribe to public and shared mailboxes</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move or copy mailboxes' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1231/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1231/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" 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emails you receive' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1017/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1017/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1017/12.0/mac/10.14' id='toc-item-MLHLP1017' data-tocid='MLHLP1017' > <span class='name'>Use rules to manage emails you receive</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Show people’s pictures' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail28012/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail28012/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail28012/12.0/mac/10.14' id='toc-item-MAIL28012' data-tocid='MAIL28012' > <span class='name'>Show people’s pictures</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Mail full screen' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhl3bd39dac/12.0/mac/10.14' id='toc-item-MLHL3BD39DAC' data-tocid='MLHL3BD39DAC' > <span class='name'>Use Mail full screen</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign or encrypt emails' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mlhlp1180/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mlhlp1180/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mlhlp1180/12.0/mac/10.14' id='toc-item-MLHLP1180' data-tocid='MLHLP1180' > <span class='name'>Sign or encrypt emails</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='Mail User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Troubleshooting' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mail/mail35552/12.0/mac/10.14' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mail/mail35552/12.0/mac/10.14' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mail/mail35552/12.0/mac/10.14' id='toc-item-MAIL35552' data-tocid='MAIL35552' > <span class='name'>Troubleshooting</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic book book-content'> <div><body dir="ltr" id="mlhlp1065" class="AppleTopic apd-topic" data-istaskopen="true" data-designversion="2" lang="en-gb"><a name="mlhlp1065"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"></figure><h1>Reduce junk mail in Mail on Mac</h1><p>Mail can filter junk mail from your inbox, based on what it learns from you when you mark email messages as junk or not junk and the settings in Junk Mail preferences.</p><p><a href="x-help-action://openApp?bundleId=com.apple.mail" class="URL">Open Mail for me</a></p><div class="Alert"><p class="Tip"><strong class="tip">Tip: </strong>If you don’t like spam, make sure the junk mail filter is on. Choose Mail > Preferences, click Junk Mail, then verify “Enable junk mail filtering” is selected.</p></div><div id="apdfa89e41480104" class="Task"><h2 role="button" aria-controls="aria-apdfa89e41480104" aria-expanded="true" class="Name">Mark messages as junk or not junk</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-apdfa89e41480104"><ol><li><p>In the Mail app <img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, select a message.</p></li><li><p>Do one of the following:</p><ul><li><p><em>If Mail incorrectly marked the message as junk:</em> Click Not Junk in the message banner or click the Not Junk button <img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/ba129d617f0527e629b99d489e8c1622.png" alt="" height="30" width="34" originalImageName="SharedGlobalArt/IL_notjunk_mail_box.png"> in the Mail toolbar (or use the <a href="https://support.apple.com/en-gb/guide/mail/aside/glosbabd4062/12.0/mac/10.14" class="xRef Aside">Touch Bar</a>). Mail moves the message to your Inbox.</p></li><li><p><em>If Mail failed to mark the message as junk:</em> Click the Junk button <img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/5f0ae03b9ed2751cb93817438fd01fac.png" alt="" height="30" width="35" originalImageName="SharedGlobalArt/IL_junk_mail_box.png"> in the Mail toolbar (or use the Touch Bar). Mail moves the message to the Junk mailbox.</p></li></ul><p>If you don’t see the buttons, make sure the junk mail filter is turned on in Mail preferences.</p></li></ol><p>Each time you confirm a message as junk or not junk, the junk mail filter improves so Mail can better identify junk mail.</p></div></div><div id="apd9692f6fa52964" class="Task"><h2 role="button" aria-controls="aria-apd9692f6fa52964" aria-expanded="true" class="Name">Change junk mail filter settings</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-apd9692f6fa52964"><p>The default settings catch most of the junk mail you receive, but you can customise the filter.</p><ol><li><p>In the Mail app <img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, choose Mail > Preferences, then click Junk Mail.</p></li><li><p>Specify what Mail should do when junk mail arrives.</p><ul><li><p>If you want to verify what the filter identifies as junk mail, select “Mark as junk mail, but leave it in my Inbox”.</p></li><li><p>If you’re sure the filter accurately identifies junk mail, select “Move it to the Junk mailbox”.</p></li><li><p>To set up other actions, select “Perform custom actions”, then click Advanced.</p><div class="Alert"><p class="Note"><em>Note: </em>To make sure the filter’s database is used to identify junk mail, don’t change the default condition “Message is Junk Mail”.</p></div></li></ul></li><li><p>Select options for exempting messages from being evaluated, such as messages received from people who use your full name.</p></li><li><p>To include in the filter any junk mail detection inherent in messages, select “Trust junk mail headers in messages”.</p></li></ol></div></div><div id="mlhl9466e147" class="Task"><h2 role="button" aria-controls="aria-mlhl9466e147" aria-expanded="true" class="Name">Reset the junk mail filter</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-mlhl9466e147"><p>Resetting the junk mail filter to its original state removes what Mail learned from you whenever you marked emails as junk or not junk.</p><ol><li><p>In the Mail app <img src="https://help.apple.com/assets/5A847D34094622C8133E94AF/5A847D36094622C8133E94B7/en_GB/6dba1b524965bcfe776bd8a49ffc646f.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconDefault_Mail.png"> on your Mac, choose Mail > Preferences, then click Junk Mail.</p></li><li><p>Click Reset.</p></li></ol></div></div><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/en-gb/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/12.0/mac/10.14" class="xRef AppleTopic">If junk mail filters aren’t working in Mail on Mac</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchlbfd5b039" class="URL">Use the Touch Bar on Mac</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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