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elementor-element-22b7a18b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22b7a18b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3a8adf" data-id="e3a8adf" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-389a8ee elementor-widget elementor-widget-heading" data-id="389a8ee" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Comprehensive IT Support</h1> </div> </div> <div class="elementor-element elementor-element-18e3dac6 elementor-widget elementor-widget-text-editor" data-id="18e3dac6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p><span style="font-style: inherit; font-weight: inherit;">Our IT support structure has been developed to fit your needs as a business, not force you to conform to our rules. We handle every aspect of your ICT infrastructure, so that you don’t have to. This saves you valuable time and money, allowing you to focus on your core business. Contact us to receive a free assessment of your IT infrastructure, so that we can help you save money and have a smooth and problem free IT system.</span></p><p><span style="font-style: inherit; font-weight: inherit;">Our Support includes:</span></p><ul><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">All hardware maintenance and upgrades</span></li><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">Software licencing, updates and troubleshooting</span></li><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">Vendor liaison, including internet and all other IT related suppliers</span></li><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">Remote and onsite support</span></li><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">IT Assets management</span></li><li style="font-style: inherit; font-weight: inherit;"><span style="font-style: inherit; font-weight: inherit;">Detailing reporting</span></li></ul><p><span style="font-style: inherit; font-weight: inherit;">We offer 3 levels of SLA contracts as well as a break/fix option. Our break/fix option is charged per call out/incident. We will assess your requirements, and quote you on the additional charges if we determine they are needed.</span></p><p><span style="font-style: inherit; font-weight: inherit;">Our 3 SLA contracts offer different levels of support, while still remaining scalable based on your current infrastructure. Our contact are Bronze SLA, Silver SLA and Gold SLA. 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