Automated User Onboarding Solutions

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<div class="fl-builder-content fl-builder-content-77 fl-builder-content-primary fl-builder-global-templates-locked" data-post-id="77"><div class="fl-row fl-row-full-width fl-row-bg-none fl-node-knxoct231rva fl-row-default-height fl-row-align-center" data-node="knxoct231rva"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-full-width fl-node-content"> <div class="fl-col-group fl-node-9lvm734fuepw" data-node="9lvm734fuepw"> <div class="fl-col fl-node-y2cp9q8uoih1 fl-col-bg-color" data-node="y2cp9q8uoih1"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-hero fl-node-890d6jel3mx7" data-node="890d6jel3mx7"> <div class="fl-module-content fl-node-content"> <div class="mt-0 mb-5"> <div class="bg-hero bg-hero--media"> <div class="hero-container container pt-4 "> <div class="hero-wrapper row d-flex justify-content-between d-xl-block"> <div class="col order-2 col-lg-6 d-lg-flex align-items-center float-xl-right"> <div> <div class="base-media-container base-media-container--extend"> <img alt="image of three people verified with checkmarks" fetchpriority="high" decoding="async" width="1440" height="1124" class="media wp-image-1038" loading="eager" src="https://onfido.com/wp-content/uploads/2022/10/User_Onboarding_Header.png" srcset="https://onfido.com/wp-content/uploads/2022/10/User_Onboarding_Header.png 1440w, https://onfido.com/wp-content/uploads/2022/10/User_Onboarding_Header-300x234.png 300w, https://onfido.com/wp-content/uploads/2022/10/User_Onboarding_Header-1024x799.png 1024w, https://onfido.com/wp-content/uploads/2022/10/User_Onboarding_Header-768x599.png 768w" sizes="(max-width: 1440px) 100vw, 1440px" /> </div> </div> </div> <div class="hero-content-container order-1 fs-body1 pt-lg-5 col-lg-5"> <div class="hero-content "> <div class="eyebrow"> <span class="fl-onfido-eyebrow">Use case</span> </div> <h1 class="h1 hero-title highlighted-span fl-onfido-heading"> User onboarding </h1> <div class="hero-description mt-2 mt-lg-3 mb-4 fl-onfido-text "> <p><span style="font-weight: 400;">User onboarding is a meeting point of risk and opportunity. It’s a crucial moment to catch <a href="https://onfido.com/solutions/fraud-detection/">fraud</a> — but too much friction can result in customer drop-off. That’s where the <a href="https://onfido.com/solutions/our-solutions/">Real Identity Platform</a> comes in. </span><span style="font-weight: 400;">It's designed to enable businesses to maximize onboarding conversion, minimize fraud, and reduce costs. Discover the value it could drive for your business in this</span> <a href="https://onfido.com/roi/"><span style="font-weight: 400;">ROI calculator</span></a><span style="font-weight: 400;">. </span></p> </div> <div class="button-wrapper d-flex col align-items-center flex-column flex-md-row mt-1"> <a class="button button-primary h5 mobile me-md-5 fl-onfido-btn-1-text mb-0 mb-md-3" href="https://onfido.com/signup/" target="_self" > Get in touch </a> <a class="cta-button mb-0 mb-md-3" href="https://onfido.com/solutions/verification-suite/" target="_self" > Explore Verification Suite </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-media fl-node-90w57gucyk3z" data-node="90w57gucyk3z"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container media-container pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div class="h6 eyebrow"> <span class="fl-onfido-eyebrow">Report</span> </div> <div> <h2 class="h2 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> User expectations of <span>onboarding</span> </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p>Discover what users like and dislike about digital onboarding and identity verification processes. Read this end-user expectations report to understand how your business can streamline identity verification and help build a better user onboarding process.</p> </div> </div> <div class="buttons-wrapper d-flex flex-column flex-md-row mb-4"> <a class="button button-primary h5 mobile mb-3 mb-md-0 fl-onfido-btn-1-text" href="https://onfido.com/landing/user-research-report/" target="_self" > Get the report </a> </div> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-start" style=""> <div class="base-media-container"> <img alt="End user report cover" decoding="async" width="1200" height="628" class="media wp-image-29650" loading="lazy" src="https://onfido.com/wp-content/uploads/2024/05/End-user-report-Featured-Image-1200x628-1.jpg" srcset="https://onfido.com/wp-content/uploads/2024/05/End-user-report-Featured-Image-1200x628-1.jpg 1200w, https://onfido.com/wp-content/uploads/2024/05/End-user-report-Featured-Image-1200x628-1-300x157.jpg 300w, https://onfido.com/wp-content/uploads/2024/05/End-user-report-Featured-Image-1200x628-1-1024x536.jpg 1024w, https://onfido.com/wp-content/uploads/2024/05/End-user-report-Featured-Image-1200x628-1-768x402.jpg 768w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-headline fl-node-zbwy8fsxh32i" data-node="zbwy8fsxh32i"> <div class="fl-module-content fl-node-content"> <div class="mt-5 mb-0"> <div class="bg-blue-10 bg-top"> <div class="container "> <div class="row d-md-flex align-items-md-end"> <div class="col-12 col-md-8"> <div class="headline"> <h2 class="h2 highlighted-span fl-onfido-heading mb-0"> Onboard with <span>confidence</span> </h2> <div class="fl-onfido-text fs-body1 mt-3"> <p><span style="font-weight: 400;">The Real Identity Platform brings together a suite of verifications, no-code orchestration, and AI-driven analysis so you can create effective </span><a href="https://onfido.com/blog/digital-onboarding/"><span style="font-weight: 400;">digital onboarding</span></a><span style="font-weight: 400;"> journeys.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-au5hscblf169" data-node="au5hscblf169"> <div class="fl-col fl-node-km3zd2lyrx87 fl-col-bg-color" data-node="km3zd2lyrx87"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-media fl-node-ibhs5kv3gxdm" data-node="ibhs5kv3gxdm"> <div class="fl-module-content fl-node-content"> <div class=""> <div class="bg-blue-10"> <div class="container media-container pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> Onboard users the first time </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p><span style="font-weight: 400;">Route users to the right workflow by starting with low-friction <a href="https://youtu.be/zaUeCKB1fmE" target="_blank" rel="noopener">data verifications</a>, and routing them to higher-friction verifications if needed. <a href="https://youtu.be/WBrvO2xTqkI" target="_blank" rel="noopener">Smart Capture SDK's</a> real-time glare and blur detection maximizes conversion and pre-fills forms with data collected from an ID.</span></p> </div> </div> <a class="cta-button" href="https://onfido.com/solutions/smart-capture-sdk/" target="_self" > Discover Smart Capture SDKs </a> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-start" style=""> <div class="base-media-container"> <img alt="two images of woman with sofware detecting glare and blur" decoding="async" width="916" height="916" class="media wp-image-1410" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user_onboarding_page-onboard_users_the_first_time-1.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user_onboarding_page-onboard_users_the_first_time-1.png 916w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_page-onboard_users_the_first_time-1-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_page-onboard_users_the_first_time-1-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_page-onboard_users_the_first_time-1-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-media fl-node-eh1cpf75qltk" data-node="eh1cpf75qltk"> <div class="fl-module-content fl-node-content"> <div class=""> <div class="bg-blue-10"> <div class="container media-container left-media pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> Navigate global compliance </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p><span style="font-weight: 400;">We verify identity in 195 countries for 900+ global businesses. Meet <a href="https://onfido.com/use-cases/kyc/">KYC</a> and AML identity verification obligations by designing workflows that meet your requirements. <a href="https://onfido.com/blog/age-verification-system/">Verify age</a> with <a href="https://youtu.be/Yyf_fWiqLNw" target="_blank" rel="noopener">document verification</a>, and validate user data to ensure they aren’t sanctioned or classified as high-risk.</span></p> </div> </div> <a class="cta-button" href="https://onfido.com/use-cases/compliance/" target="_self" > Navigate global compliance </a> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-end" style=""> <div class="base-media-container"> <img alt="Global compliance image" decoding="async" width="1214" height="1110" class="media wp-image-1490" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user-onboarding-media-secondary-navigate-global-compliance-1.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user-onboarding-media-secondary-navigate-global-compliance-1.png 1214w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding-media-secondary-navigate-global-compliance-1-300x274.png 300w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding-media-secondary-navigate-global-compliance-1-1024x936.png 1024w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding-media-secondary-navigate-global-compliance-1-768x702.png 768w" sizes="(max-width: 1214px) 100vw, 1214px" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-media fl-node-d4gpzesjn6uq" data-node="d4gpzesjn6uq"> <div class="fl-module-content fl-node-content"> <div class=""> <div class="bg-blue-10 bg-bottom"> <div class="container media-container pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> Reduce risk without friction </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p><span style="font-weight: 400;">Our analysis is powered by Atlas™ AI. It’s made of 10,000+ micro models trained to look for individual fraud markers — detecting up to 50% more document fraud than generalized approaches.</span></p> </div> </div> <a class="cta-button" href="https://onfido.com/solutions/atlas-ai/" target="_self" > Discover Atlas™ AI </a> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-start" style=""> <div class="base-media-container"> <img alt="ID scan declined" decoding="async" width="916" height="916" class="media wp-image-1041" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user_onboarding_media_secondary_reduce_risk_without_friction.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user_onboarding_media_secondary_reduce_risk_without_friction.png 916w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_media_secondary_reduce_risk_without_friction-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_media_secondary_reduce_risk_without_friction-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user_onboarding_media_secondary_reduce_risk_without_friction-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-feature-tabs fl-node-6bjyup0ozvd3" data-node="6bjyup0ozvd3"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container pt-5 pb-5"> <div class="industry-tabs" tabindex="0" aria-label="Feature tabs"> <h2 class="h2 fl-onfido-heading"> Discover Onfido <span>for user onboarding</span> </h2> <div class="row mx-0 industry-tabs-controls" role="tablist" tabindex="0"> <div tabindex="0" role="tab" class="col-auto industry-tab tab active" aria-selected='true'> Verification Suite </div> <div tabindex="0" role="tab" class="col-auto industry-tab tab " aria-selected='false'> Onfido Studio </div> <div tabindex="0" role="tab" class="col-auto industry-tab tab " aria-selected='false'> Atlas AI </div> <div tabindex="0" role="tab" class="col-auto industry-tab tab " aria-selected='false'> Smart Capture SDK </div> </div> <div class="industry-tabs-panels"> <div class="row pt-36 align-items-center flex-column-reverse flex-lg-row tab-panel active" role="tabpanel" tabindex="0"> <div class="col-12 col-lg-5"> <img alt="Man on cell phone screen proof of address" decoding="async" width="916" height="916" class="wp-image-496 img-fluid br-20" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_verification-suite.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_verification-suite.png 916w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_verification-suite-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_verification-suite-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_verification-suite-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> <div class="col-12 col-lg-7 ps-lg-64 space" tabindex="0"> <h3 class="h3 mb-4"> Verification Suite </h3> <div class="fs-body1"> <p>A comprehensive library of document and biometric solutions, trusted data sources, and fraud detection signals.</p> </div> <a class="cta-button mt-4 mb-32 mb-lg-0" href="https://onfido.com/tour/#/verification " target="_self" > Tour the verification suite </a> </div> </div> <div class="row pt-36 align-items-center flex-column-reverse flex-lg-row tab-panel " role="tabpanel" tabindex="0"> <div class="col-12 col-lg-5"> <img alt="Woman on chart" decoding="async" width="916" height="916" class="wp-image-497 img-fluid br-20" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_onfido-studio.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_onfido-studio.png 916w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_onfido-studio-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_onfido-studio-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_onfido-studio-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> <div class="col-12 col-lg-7 ps-lg-64 space" tabindex="0"> <h3 class="h3 mb-4"> Onfido Studio </h3> <div class="fs-body1"> <p>Onfido Studio is a no-code orchestration solution – simply drag and drop checks and signals to design workflows that meet your onboarding requirements, and automatically route customers to the experience that best suits them.</p> </div> <a class="cta-button mt-4 mb-32 mb-lg-0" href="https://onfido.com/tour/#/studio" target="_self" > Free trial of Onfido Studio </a> </div> </div> <div class="row pt-36 align-items-center flex-column-reverse flex-lg-row tab-panel " role="tabpanel" tabindex="0"> <div class="col-12 col-lg-5"> <img alt="Atlas Dashboard" decoding="async" width="916" height="916" class="wp-image-498 img-fluid br-20" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_atlas-ai.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_atlas-ai.png 916w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_atlas-ai-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_atlas-ai-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_atlas-ai-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> <div class="col-12 col-lg-7 ps-lg-64 space" tabindex="0"> <h3 class="h3 mb-4"> Atlas AI </h3> <div class="fs-body1"> <p>Atlas AI powers Onfido and provides fair, fast, and accurate identity verification. Built in-house by a dedicated team of researchers and engineers, Atlas delivers fully-automated identity verification with 95% of checks completed in seconds, and 54% improved fraud accuracy year-over-year.</p> </div> <a class="cta-button mt-4 mb-32 mb-lg-0" href="ttps://onfido.com/tour/#/atlas" target="_self" > Demo Atlas AI </a> </div> </div> <div class="row pt-36 align-items-center flex-column-reverse flex-lg-row tab-panel " role="tabpanel" tabindex="0"> <div class="col-12 col-lg-5"> <img alt="Smart Capture SDK" decoding="async" width="916" height="916" class="wp-image-2144 img-fluid br-20" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_smart-capture-sdk.png" srcset="https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_smart-capture-sdk.png 916w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_smart-capture-sdk-300x300.png 300w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_smart-capture-sdk-150x150.png 150w, https://onfido.com/wp-content/uploads/2022/10/user-onboarding_features-tabs_smart-capture-sdk-768x768.png 768w" sizes="(max-width: 916px) 100vw, 916px" /> </div> <div class="col-12 col-lg-7 ps-lg-64 space" tabindex="0"> <h3 class="h3 mb-4"> Smart Capture SDK </h3> <div class="fs-body1"> <p>Our Smart Capture SDKs make capturing and uploading documents and biometrics a breeze. They’re designed to work for everyone featuring cross-device journeys and WCAG 2.1 AA accessibility features.</p> </div> <a class="cta-button mt-4 mb-32 mb-lg-0" href="https://onfido.com/tour/#/smart " target="_self" > Discover Smart Capture SDK </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-headline fl-node-guhmfbrsid83" data-node="guhmfbrsid83"> <div class="fl-module-content fl-node-content"> <div class="mt-5 mb-0"> <div class=""> <div class="container "> <div class="row d-md-flex align-items-md-end"> <div class="col-12 col-md-8"> <div class="headline"> <h2 class="h2 highlighted-span fl-onfido-heading mb-0"> Onboarding shouldn’t compromise on <span>conversion or security</span> </h2> <div class="fl-onfido-text fs-body1 mt-3"> <p><span style="font-weight: 400;">The Real Identity Platform gives you confidence in user identity without compromising on experience. Orchestrate workflows that meet your risk, compliance, and experiential objectives, and automatically route users to the right workflow — so your onboarding experience isn’t one-size-fits-all.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-media-large fl-node-rxastmhndo9i" data-node="rxastmhndo9i"> <div class="fl-module-content fl-node-content"> <div class="mt-5 mb-5"> <div class=""> <div class="container media-container big-media px-4 pt-5 pb-5"> <div class="row mx-0"> <div class="col-12 col-md-10 offset-md-1 px-0"> <div class="media-iframe-container"> <iframe class="media-iframe br-20" src="https://www.youtube.com/embed/9_-FuPgoPOU" loading="lazy"></iframe> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-testimonials-carousel fl-node-932q4d6u0egt" data-node="932q4d6u0egt"> <div class="fl-module-content fl-node-content"> <div class=""> <div class="">  <div class="main-container-carousel quotes-carousel-ref fix-paddings container bg-testimonial bg-testimonial-carousel my-4" tabindex="0" aria-label="Quote carousel control group"> <div class="quotes-carousel-spacing"> <svg class="bg-shape" viewBox="0 0 904 852" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M413.096 842.716c-34.542-13.914-68.041-29.919-100.292-47.917-46.75-25.928-90.523-56.239-130.683-90.494l-16.344-13.901c-46.769-41.584-87.492-88.853-121.173-140.648a1030.734 1030.734 0 0 1-30.721-48.642A102.752 102.752 0 0 1 .258 452.968c-.513-16.954 3.14-33.923 10.67-49.579 15.913-33 33.997-65.081 54.143-96.048 29.056-45.016 62.588-87.397 100.121-126.545l17.342-18.089 3.054-3.186a8.632 8.632 0 0 1 1.855-1.934c55.627-53.064 118.635-98.694 187.161-135.544l12.337-6.236A124.903 124.903 0 0 1 438.13 1.135c17.895-1.148 35.691 1.608 52.007 8.054 11.373 4.716 22.52 9.447 33.566 14.504 11.046 5.058 28.857 12.564 45.811 21.407 40.722 21.275 79.317 45.878 115.361 73.539a751.764 751.764 0 0 1 36.004 28.763l18.678 15.886c.996.95 2.048 1.845 3.152 2.681l1.635 1.39c54.354 49.908 100.585 107.173 137.282 170.047a1419.4 1419.4 0 0 1 8.293 13.456 102.185 102.185 0 0 1 13.724 48.074c.532 16.94-3.118 33.899-10.662 49.537-15.829 33.062-33.835 65.209-53.909 96.246l-7.84 11.714-2.252 3.455-1.636 1.706c-26.208 39.048-56.225 75.763-89.64 109.643l-20.395 21.275c-49.942 48.037-105.923 90.089-166.6 125.149-10.974 6.363-22.174 12.74-33.608 18.919a124.9 124.9 0 0 1-51.653 14.62c-18.048 1.065-35.969-1.839-52.352-8.484Z"/></svg> <div class="quotes-carousel-wrapper">  <div class="mySwiper carousel-wrapper quotes-carousel d-flex flex-column align-items-center justify-content-center">  <div class="swiper-wrapper">  <div class="swiper-slide single-quote-wrapper"> <div class="quote-carousel-container d-flex flex-column flex-lg-row align-items-center justify-content-between"> <div class="quote-media-container d-flex align-items-center justify-content-end col col-lg-4"> <img decoding="async" class="wp-image-17388 quote-img" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/08/logo-union-bank-phillipines-146x90-1.svg" width="300" height="150" alt="Testimonial" > </div> <div class="quote-carousel-content col-lg-5 offset-lg-2" tabindex="0"> <h2 class="quote-content-description quote-mark">Our digital onboarding itself was one of the big key changes, or critical moments that helped us grow as a bank… When that happened, The Union Bank was actually prepared, we were the only local, digital bank that was ready… And from that time, it was growth, massive growth for the bank</h2> <h3 class="quote-content-name pb-2"> AJ Atienza, Senior VP of Digital CX The Union Bank of the Philippines </h3> <a class="cta-button mt-4" href="https://onfido.com/event/building-for-better-onboarding/" target="_self" > Watch the onboarding webinar </a> </div> <div class="col-1"></div> </div> </div> <div class="swiper-slide single-quote-wrapper"> <div class="quote-carousel-container d-flex flex-column flex-lg-row align-items-center justify-content-between"> <div class="quote-media-container d-flex align-items-center justify-content-end col col-lg-4"> <img decoding="async" class="wp-image-5710 quote-img" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-bunq300x185.svg" width="300" height="150" alt="Bunq logo" > </div> <div class="quote-carousel-content col-lg-5 offset-lg-2" tabindex="0"> <h2 class="quote-content-description quote-mark">What really makes Onfido stand out is that their solution works quickly and efficiently across all our markets.</h2> <h3 class="quote-content-name pb-2"> Djoeri Timesen, Chief Product Officer, bunq </h3> <a class="cta-button mt-4" href="https://onfido.com/customer/bunq/" target="_self" > Read bunq case study </a> </div> <div class="col-1"></div> </div> </div> <div class="swiper-slide single-quote-wrapper"> <div class="quote-carousel-container d-flex flex-column flex-lg-row align-items-center justify-content-between"> <div class="quote-media-container d-flex align-items-center justify-content-end col col-lg-4"> <img decoding="async" class="wp-image-5774 quote-img" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-revolut300x185.svg" width="300" height="150" alt="Revolut logo" > </div> <div class="quote-carousel-content col-lg-5 offset-lg-2" tabindex="0"> <h2 class="quote-content-description quote-mark">Onfido has really aligned with our priorities, working to achieve our desired delivery by rapidly responding and iterating. Direct contact between engineering teams has fostered a beneficial partnership – identifying problems early, collaborating on solutions and improving the overall integration.</h2> <h3 class="quote-content-name pb-2"> Lewis Tuff, Lead Platform Engineer, Revolut </h3> <a class="cta-button mt-4" href="https://onfido.com/customer/revolut/" target="_self" > Read Revolut case study </a> </div> <div class="col-1"></div> </div> </div> <div class="swiper-slide single-quote-wrapper"> <div class="quote-carousel-container d-flex flex-column flex-lg-row align-items-center justify-content-between"> <div class="quote-media-container d-flex align-items-center justify-content-end col col-lg-4"> <img decoding="async" class="wp-image-5745 quote-img" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-koho300x185.svg" width="300" height="150" alt="Koho logo" > </div> <div class="quote-carousel-content col-lg-5 offset-lg-2" tabindex="0"> <h2 class="quote-content-description quote-mark">Onfido set the gold standard in terms of client onboarding. Acting as a true partner, we felt supported with best practices and knowledge-sharing. Whether it’s their developers or UX Design experts, they've been open and accessible.</h2> <h3 class="quote-content-name pb-2"> Peter Lu, Credit & Lending Product Lead, KOHO </h3> <a class="cta-button mt-4" href="https://onfido.com/customer/koho/" target="_self" > Read KOHO case study </a> </div> <div class="col-1"></div> </div> </div> <div class="swiper-slide single-quote-wrapper"> <div class="quote-carousel-container d-flex flex-column flex-lg-row align-items-center justify-content-between"> <div class="quote-media-container d-flex align-items-center justify-content-end col col-lg-4"> <img decoding="async" class="wp-image-5768 quote-img" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-orangeflex300x185.svg" width="300" height="150" alt="Orange Flex logo" > </div> <div class="quote-carousel-content col-lg-5 offset-lg-2" tabindex="0"> <h2 class="quote-content-description quote-mark">Customers are looking for the solutions that are easily available – just the way they need them and whenever they need them, fully online. Onfido helps us bridge that gap, enabling us to know our customers in a fully online manner.</h2> <h3 class="quote-content-name pb-2"> Artur Stankiewicz, Chief Marketing and Digital Officer, Orange </h3> <a class="cta-button mt-4" href="https://onfido.com/customer/orange-flex/" target="_self" > Read Orange Flex case study </a> </div> <div class="col-1"></div> </div> </div> </div>  <div class="custom-scrollbar custom-scrollbar-quotes"></div> </div>  <div class="swiper-btn-container position-absolute w-100 flex-row d-inline-flex align-items-center justify-content-between">  <div class="swiper-prev swiper-button-disabled custom-swiper-prev-quotes"> <svg class="button-stroke" style="transform: rotateY(180deg); margin-right: 3px" width="11" height="18" viewBox="0 0 11 18" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M1 1L9 9L1 17" stroke="white" stroke-width="1.6" stroke-linecap="round" /> </svg> </div>  <div class="swiper-next swiper-button-disabled custom-swiper-next-quotes"> 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height="37" > </div> <div> <img decoding="async" class="quote-icon wp-image-5745" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-koho300x185.svg" alt="Koho logo" width="60" height="37" > </div> <div> <img decoding="async" class="quote-icon wp-image-5768" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/03/logo-orangeflex300x185.svg" alt="Orange Flex logo" width="60" height="37" > </div> <div class="vertical-separator"></div> <a class="cta-button" href="https://onfido.com/customer/" target="_self" > View all customer stories </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-none fl-node-9p3t0slxi7yz fl-row-default-height fl-row-align-center" data-node="9p3t0slxi7yz"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-full-width fl-node-content"> <div class="fl-col-group fl-node-sola1bk3m9nd" data-node="sola1bk3m9nd"> <div class="fl-col 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data-node="87wmrtuylkz6"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container cards-container pt-5 pb-5 carousel-container carousel-default">  <div class="swiper-prev swiper-button-disabled custom-swiper-prev position-absolute"> <svg class="button-stroke" style="transform: rotateY(180deg); margin-right: 3px" width="11" height="18" viewBox="0 0 11 18" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M1 1L9 9L1 17" stroke="white" stroke-width="1.6" stroke-linecap="round" /> </svg> </div>  <div class="swiper-next swiper-button-disabled custom-swiper-next position-absolute"> <svg class="button-stroke" style="margin-left: 3px" width="11" height="18" viewBox="0 0 11 18" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M1 1L9 9L1 17" stroke="white" stroke-width="1.6" stroke-linecap="round" /> </svg> </div>  <div class="cards-container container swiper cards-swiper overflow-visible">  <div class="row z-index-10 swiper-wrapper mx-0 flex-nowrap">  <div class="col-12 col-lg-4 mb-0 card-item card-item--link swiper-slide blurred px-0 "> <a href="https://onfido.com/blog/3-ways-to-improve-your-verification-experience/" target="_self" > <div class="card-media-container mb-4 br-20"> <img alt="Marketplaces and communities" decoding="async" width="720" height="460" class="wp-image-1204 img-fluid" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/marketplaces-and-communities_cards-3_3-ways.png" srcset="https://onfido.com/wp-content/uploads/2022/10/marketplaces-and-communities_cards-3_3-ways.png 720w, https://onfido.com/wp-content/uploads/2022/10/marketplaces-and-communities_cards-3_3-ways-300x192.png 300w" sizes="(max-width: 720px) 100vw, 720px" /> </div> <div class="position-relative"> </div> <div class="row mb-0 mb-lg-2 space card-content-container"> <h3 class="h4 card-item__heading">3 ways to improve your verification experience</h3> <div class="col-12 col-lg-10 fs-body1"><p>Learn how to improve your verification processes to maximize customer acquisition – starting with custom workflows.</p> </div> </div> <span class="cta-button"> Learn more </span> </a> </div>  <div class="col-12 col-lg-4 mb-0 card-item card-item--link swiper-slide blurred px-0 "> <a href="https://onfido.com/landing/identity-fraud-report/" target="_self" > <div class="card-media-container mb-4 br-20"> <img alt="Identity Fraud Report 2024" decoding="async" width="1200" height="628" class="wp-image-28323 img-fluid" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/11/Web-asset_-Landing-page-feature-image-1200x628-1.jpg" srcset="https://onfido.com/wp-content/uploads/2023/11/Web-asset_-Landing-page-feature-image-1200x628-1.jpg 1200w, https://onfido.com/wp-content/uploads/2023/11/Web-asset_-Landing-page-feature-image-1200x628-1-300x157.jpg 300w, https://onfido.com/wp-content/uploads/2023/11/Web-asset_-Landing-page-feature-image-1200x628-1-1024x536.jpg 1024w, https://onfido.com/wp-content/uploads/2023/11/Web-asset_-Landing-page-feature-image-1200x628-1-768x402.jpg 768w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> <div class="position-relative"> </div> <div class="row mb-0 mb-lg-2 space card-content-container"> <h3 class="h4 card-item__heading">Identity Fraud Report 2024</h3> <div class="col-12 col-lg-10 fs-body1"><p>Get analysis on the latest fraud trends, attack patterns, and prevention tips to help you build a data-driven defense.</p> </div> </div> <span class="cta-button"> Read report </span> </a> </div>  <div class="col-12 col-lg-4 mb-0 card-item card-item--link swiper-slide blurred px-0 "> <a href="https://onfido.com/event/innovations-in-account-opening/" target="_self" > <div class="card-media-container mb-4 br-20"> <img alt="Liminal webinar" decoding="async" width="1200" height="628" class="wp-image-28191 img-fluid" loading="lazy" src="https://onfido.com/wp-content/uploads/2023/11/Liminal-report-featured-image-1200x628-1.jpg" srcset="https://onfido.com/wp-content/uploads/2023/11/Liminal-report-featured-image-1200x628-1.jpg 1200w, https://onfido.com/wp-content/uploads/2023/11/Liminal-report-featured-image-1200x628-1-300x157.jpg 300w, https://onfido.com/wp-content/uploads/2023/11/Liminal-report-featured-image-1200x628-1-1024x536.jpg 1024w, https://onfido.com/wp-content/uploads/2023/11/Liminal-report-featured-image-1200x628-1-768x402.jpg 768w" sizes="(max-width: 1200px) 100vw, 1200px" /> </div> <div class="position-relative"> </div> <div class="row mb-0 mb-lg-2 space card-content-container"> <h3 class="h4 card-item__heading">Liminal + Onfido webinar: Innovations in account opening</h3> <div class="col-12 col-lg-10 fs-body1"><p>Liminal and Onfido discuss best practices for account opening: user experience, fraud prevention, and regulatory compliance.</p> </div> </div> <span class="cta-button"> Watch webinar </span> </a> </div>  <div class="col-12 col-lg-4 mb-0 card-item card-item--link swiper-slide blurred px-0 "> <a href="https://onfido.com/report/forrester-total-economic-impact-study/" target="_self" > <div class="card-media-container mb-4 br-20"> <img alt="Cover of The Total Economic Impact of Onfido report" decoding="async" width="720" height="460" class="wp-image-1326 img-fluid" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/transport_cards-3_economic-impact-1.png" srcset="https://onfido.com/wp-content/uploads/2022/10/transport_cards-3_economic-impact-1.png 720w, https://onfido.com/wp-content/uploads/2022/10/transport_cards-3_economic-impact-1-300x192.png 300w" sizes="(max-width: 720px) 100vw, 720px" /> </div> <div class="position-relative"> </div> <div class="row mb-0 mb-lg-2 space card-content-container"> <h3 class="h4 card-item__heading">The Total Economic Impact™ of Onfido</h3> <div class="col-12 col-lg-10 fs-body1"><p>Forrester Consulting quantified the real business benefits delivered by Onfido in this Total Economic Impact™ study.</p> </div> </div> <span class="cta-button"> Read report </span> </a> </div> </div> </div>  <div class="custom-scrollbar mt-4"> <div class="custom-drag"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-wdsnmo6c7gp4" data-node="wdsnmo6c7gp4"> <div class="fl-col fl-node-hxqum8js9lg6 fl-col-bg-color" data-node="hxqum8js9lg6"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-faqs fl-node-7quml4kowh51" data-node="7quml4kowh51"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container space"> <div class="row m-0 flex-column align-items-center py-96 faq-accordion-container" aria-label="Accordion Control Group Buttons" tabindex="0"> <h2 class="col-auto mb-64 p-0"> <span class="h3">FAQs</span> </h2> <div class="faq py-4 col col-12 col-lg-8 px-0"> <button class="accordion h4" aria-haspopup="true" aria-expanded="false" tabindex="-1"> <span id="tab-title-dimensions_tab" tabindex="0"><h2 class="h5">How can a digital user onboarding solution streamline and automate the onboarding process?</h2></span> <div class="circle-animation closed"> <div class="horizontal"></div> <div class="vertical"></div> </div> </button> <div class="panel fs-body1" tabindex="0"> <p><span style="font-weight: 400;">A digital user onboarding solution utilizes advanced technologies like artificial intelligence and machine learning to streamline and automate the onboarding process. By leveraging various identity verification methods, such as document and biometric verification, solutions ensure the authenticity of users' identities and reduce manual processes. This automation significantly reduces the time taken to onboard new users, minimizes errors, and enhances the overall user experience, enabling businesses to onboard customers swiftly and securely.</span></p> </div> </div> <div class="faq py-4 col col-12 col-lg-8 px-0"> <button class="accordion h4" aria-haspopup="true" aria-expanded="false" tabindex="-1"> <span id="tab-title-dimensions_tab" tabindex="0"><h2 class="h5">What are the benefits of automated user onboarding?</h2></span> <div class="circle-animation closed"> <div class="horizontal"></div> <div class="vertical"></div> </div> </button> <div class="panel fs-body1" tabindex="0"> <p><span style="font-weight: 400;">Automated user onboarding brings several key benefits to businesses and their customers:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Faster onboarding: Automated processes eliminate manual review delays, allowing users to complete the onboarding process quickly, leading to increased conversion rates.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Enhanced security: Advanced identity verification techniques ensure that only genuine users are onboarded, mitigating the risk of fraudulent activities.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Improved compliance: Automated solutions help businesses meet regulatory requirements by performing comprehensive background checks and verifying user identities.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Cost-efficiency: By reducing the need for manual resources, automated onboarding solutions save costs and resources for businesses. A higher rate of conversion also leads to increased revenue and lowers the cost of drop-off. </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Seamless user experience: Customers can complete the onboarding process from the comfort of their devices without the hassle of visiting physical locations, resulting in a seamless and convenient experience.</span></li> </ul> </div> </div> <div class="faq py-4 col col-12 col-lg-8 px-0"> <button class="accordion h4" aria-haspopup="true" aria-expanded="false" tabindex="-1"> <span id="tab-title-dimensions_tab" tabindex="0"><h2 class="h5">How does digital ID verification help with onboarding user flow?</h2></span> <div class="circle-animation closed"> <div class="horizontal"></div> <div class="vertical"></div> </div> </button> <div class="panel fs-body1" tabindex="0"> <p><span style="font-weight: 400;">Digital ID verification plays a crucial role in enhancing the user onboarding flow in the following ways:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Swift verification: Users can upload their identity documents digitally, eliminating the need for physical document submission, thus expediting the verification process.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Biometric Verification: Facial biometrics allow real-time comparison of a user's selfie with their ID document, ensuring the person presenting the document is the genuine owner.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Reduced manual intervention: Digital ID verification automates the process of document authentication, minimizing the need for manual review and speeding up the onboarding flow.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Enhanced security: By verifying the authenticity of identity documents, digital ID verification reduces the risk of identity fraud and impersonation during the onboarding process.</span></li> </ul> </div> </div> <div class="faq py-4 col col-12 col-lg-8 px-0"> <button class="accordion h4" aria-haspopup="true" aria-expanded="false" tabindex="-1"> <span id="tab-title-dimensions_tab" tabindex="0"><h2 class="h5">What makes for an effective customer onboarding solution?</h2></span> <div class="circle-animation closed"> <div class="horizontal"></div> <div class="vertical"></div> </div> </button> <div class="panel fs-body1" tabindex="0"> <p><span style="font-weight: 400;">An effective customer onboarding solution should possess the following key features:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Robust security: The solution should incorporate advanced AI-powered identity verification technologies to ensure the legitimacy of user identities and safeguard against fraud.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Seamless user experience: The onboarding process should be user-friendly, intuitive, and capable of handling various devices, ensuring a smooth and hassle-free experience for customers.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Compliance and regulations: The solution must adhere to relevant regulatory requirements, using </span><a href="https://onfido.com/blog/digital-onboarding-approaches-to-kyc-and-growth/"><span style="font-weight: 400;">digital onboarding to address KYC</span></a><span style="font-weight: 400;"> and AML requirements, enabling businesses to meet compliance standards in different regions.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Scalability and integration: An effective onboarding solution should be scalable to handle a growing user base and easily integrate into existing systems and workflows.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Real-time verification: The ability to perform instant and real-time verification enables quick onboarding without compromising security.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Customization: The solution should be customizable to cater to specific business needs, branding, and user preferences.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Analytics and reporting: Access to insightful analytics and reporting helps businesses monitor performance, identify areas of improvement, and optimize the onboarding process over time.</span></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-4hgcbjn783vs" data-node="4hgcbjn783vs"> <div class="fl-col fl-node-b1w8zqvoa0j9 fl-col-bg-color" data-node="b1w8zqvoa0j9"> <div class="fl-col-content fl-node-content"><div class="fl-module 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