Security & Compliance

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<div class="fl-builder-content fl-builder-content-114 fl-builder-content-primary fl-builder-global-templates-locked" data-post-id="114"><div class="fl-row fl-row-full-width fl-row-bg-none fl-node-idpmx76kjz8a fl-row-default-height fl-row-align-center" data-node="idpmx76kjz8a"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-full-width fl-node-content"> <div class="fl-col-group fl-node-avykr1ue20l3" data-node="avykr1ue20l3"> <div class="fl-col fl-node-8hpgm7vo1ws2 fl-col-bg-color" data-node="8hpgm7vo1ws2"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-hero fl-node-kemq3s901z6j" data-node="kemq3s901z6j"> <div class="fl-module-content fl-node-content"> <div class="mt-0 mb-5"> <div class="bg-hero"> <div class="hero-container container pt-4 "> <div class="hero-wrapper row d-flex justify-content-between d-xl-block"> <div class="hero-content-container order-1 fs-body1 pt-lg-5 col-lg-7"> <div class="hero-content "> <h1 class="h1 hero-title highlighted-span fl-onfido-heading"> Security and Compliance </h1> <div class="hero-description mt-2 mt-lg-3 mb-4 fl-onfido-text "> <p class="css-5zhu3a exep2ds3">Last updated: 2 September 2021</p> </div> <div class="button-wrapper d-flex col align-items-center flex-column flex-md-row mt-1"> <a class="button button-primary h5 mobile me-md-5 fl-onfido-btn-1-text mb-0 mb-md-3" href="https://onfido.com/signup/" target="_self" > Get in touch </a> <a class="cta-button mb-0 mb-md-3" href="https://onfido.com/company/certifications/" target="_self" > All certifications </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-text fl-node-rg2nouaf3wmx" data-node="rg2nouaf3wmx"> <div class="fl-module-content fl-node-content"> <div class="mt-0 mb-5"> <div class=""> <div class="container "> <div class="row d-md-flex align-items-md-bottom"> <div class="col-12 col-md-10"> <div class="article-font-sizes fs-body1 fl-onfido-text"> <p>At Onfido, security and compliance are essential to our mission of creating a more open world, where identity is the key to access. This means providing identity verification checks and handling data in the most robust and secure manner possible for our clients.</p> <p>From financial services firms to marketplaces and community giants, we are trusted by thousands of companies across the world, including some of the world’s leading organisations.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-rtfd2m04s8v7" data-node="rtfd2m04s8v7"> <div class="fl-col fl-node-oxpf56wnuqj4 fl-col-bg-color" data-node="oxpf56wnuqj4"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-clients fl-node-72cq16yzf49u" data-node="72cq16yzf49u"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container pt-5 pb-5"> <div class="row align-items-center justify-content-center text-center "> <div class="col col-12 col-lg-6 space justify-content-center"> </div> <div class="col col-12 "> <div class="row justify-content-center"> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Revolut Logo" decoding="async" class="wp-image-479 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/logo-revolut.svg" /> </div> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Remitly logo" decoding="async" class="wp-image-640 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/logo-remitly.svg" /> </div> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Orange Logo" decoding="async" class="wp-image-362 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/09/Orange_logo.svg" /> </div> <div class="col col-12 logos-separator p-0 d-lg-none"></div> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Couchsurfing Logo" decoding="async" class="wp-image-551 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/logo-couchsurfing.svg" /> </div> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Bitstamp logo" decoding="async" class="wp-image-1133 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/logo-bitstamp.svg" /> </div> <div class="col col-4 flex-center logo-card py-4 py-lg-5 col-lg-2"> <img alt="Bunq Logo" decoding="async" class="wp-image-487 img-fully-flex" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/logo-bunq.svg" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-cne3uhwitf4d" data-node="cne3uhwitf4d"> <div class="fl-col fl-node-3fhjczv8p9oa fl-col-bg-color fl-col-has-cols" data-node="3fhjczv8p9oa"> <div class="fl-col-content fl-node-content"> <div class="fl-col-group fl-node-zpito0h7vkbe fl-col-group-nested" data-node="zpito0h7vkbe"> <div class="fl-col fl-node-laiq89ebsjc3 fl-col-bg-color" data-node="laiq89ebsjc3"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-text fl-node-y0p9h2fgqdw7" data-node="y0p9h2fgqdw7"> <div class="fl-module-content fl-node-content"> <div class="mt-0 mb-5"> <div class=""> <div class="container "> <div class="row d-md-flex align-items-md-bottom"> <div class="col-12 col-md-10"> <div class="article-font-sizes fs-body1 fl-onfido-text"> <h2>SOC 2 Type II Compliant & ISO 27001 Certified</h2> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-text fl-node-v1srk465fogh" data-node="v1srk465fogh"> <div class="fl-module-content fl-node-content"> <div class="mt-0 mb-5"> <div class=""> <div class="container "> <div class="row d-md-flex align-items-md-bottom"> <div class="col-12 col-md-10"> <div class="article-font-sizes fs-body1 fl-onfido-text"> <p class="css-yd6a9c exep2ds4"><span style="font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 16px;">Onfido is proud to announce that we are now both SOC 2 Type II compliant and ISO 27001 certified. Onfido has been ISO 27001 certified since 2017, and the receipt of our SOC 2 Type II report verifies that our controls relating to information security, systems availability, and data confidentiality meet the American Institute of Certified Public Accountants’ (AICPA) industry standards.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-module fl-module-onfido-media fl-node-74i609h3elbw" data-node="74i609h3elbw"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container media-container left-media pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> SOC 2 Type II Security, Availability & Confidentiality Report </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p class="css-d01h81 e1pbeuoh2">Our SOC2 Type II Report is complete and available for customers and prospects. The Report includes management’s description of Onfido’s trust services and controls, as well as the independent auditor’s opinion from BDO Limited relating to Onfido’s system design and operating effectiveness.</p> <div class="css-6s4g6m e1pbeuoh1"> <div class="css-6oyc9f eaiw3x11"> <div class="css-he1id eaiw3x13"> <div class="css-1kkk284 eaiw3x113"> <p class="css-dqf7mq eaiw3x119">A Type II report follows a more demanding testing approach than a Type I, as it verifies that our controls relating to information security, systems availability, and data confidentiality operated effectively to meet the Trust Services Criteria over a period of time.</p> <p class="css-dqf7mq eaiw3x119">Onfido’s Identity Verification services are audited at least annually against the SOC 2 framework by third-party auditors. SOC 2 is widely regarded as one of the most rigorous and respected security auditing standards.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-end" style=""> <div class="base-media-container"> <img alt="Security AICPA SOC" decoding="async" width="1214" height="1110" class="media wp-image-2654" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/security-page-secondary-media-aicpa.png" srcset="https://onfido.com/wp-content/uploads/2022/10/security-page-secondary-media-aicpa.png 1214w, https://onfido.com/wp-content/uploads/2022/10/security-page-secondary-media-aicpa-300x274.png 300w, https://onfido.com/wp-content/uploads/2022/10/security-page-secondary-media-aicpa-1024x936.png 1024w, https://onfido.com/wp-content/uploads/2022/10/security-page-secondary-media-aicpa-768x702.png 768w" sizes="(max-width: 1214px) 100vw, 1214px" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-djbgf0lsqz16" data-node="djbgf0lsqz16"> <div class="fl-col fl-node-mbtz78pn952l fl-col-bg-color" data-node="mbtz78pn952l"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-media fl-node-otmnhvi6q85k" data-node="otmnhvi6q85k"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container media-container pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> ISO 27001 Certified since 2017 </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <div class="css-d01h81 e1pbeuoh2">This certification demonstrates that Onfido has successfully implemented a systematic and documented approach to securing clients’ and corporate information.</div> <div> </div> <div class="css-d01h81 e1pbeuoh2"><span style="font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">Onfido’s people, processes and technology were independently assessed and deemed to meet the standards set forth by the International Organization for Standardization for information security management systems (ISMS).</span></div> </div> </div> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-start" style="flex-direction: column;"> <div class="base-media-container"> <img alt="ControlCase ISO 27001 Compliant Certification Sticker" decoding="async" width="542" height="367" class="media wp-image-29354" loading="lazy" src="https://onfido.com/wp-content/uploads/2024/02/cc-compliance-badge-iso.png" srcset="https://onfido.com/wp-content/uploads/2024/02/cc-compliance-badge-iso.png 542w, https://onfido.com/wp-content/uploads/2024/02/cc-compliance-badge-iso-300x203.png 300w" sizes="(max-width: 542px) 100vw, 542px" /> </div> <div class="figure-caption" style="padding: 10px; width: 100%;"> <a href="javascript:CCPopUp('https://seal.controlcase.com/', 4146967206);" style="color:blue; font-weight:bold;">Click here for details</a></br><script language ='javascript'> function CCPopUp(SEALURL, cId){ window.open(""+SEALURL+"index.php?page=showCert&cId="+cId+"", "win",'toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=0,width=700,height=585'); self.name = "mainWin"; } </script> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-lrgknb54a3tv" data-node="lrgknb54a3tv"> <div class="fl-col fl-node-71jrpki2xg30 fl-col-bg-color" data-node="71jrpki2xg30"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-media fl-node-y0ps54q386xr" data-node="y0ps54q386xr"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container media-container left-media pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> Privacy </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p>Onfido is committed to protecting the privacy and security of identities which we verify or carry out checks on. Please refer to the <a href="https://onfido.com/privacy/">Onfido Privacy Policy</a> for more information about the data we collect and how we use it.</p> </div> </div> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-end" style=""> <div class="base-media-container"> <img alt="GDPR Logo" decoding="async" class="media wp-image-304" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/09/GDPR.svg" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-col-group fl-node-erpos2hj3tfq" data-node="erpos2hj3tfq"> <div class="fl-col fl-node-azk0elr493tf fl-col-bg-color" data-node="azk0elr493tf"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-media fl-node-zb0udgf4ke5x" data-node="zb0udgf4ke5x"> <div class="fl-module-content fl-node-content"> <div class=""> <div class=""> <div class="container media-container pt-5 pb-5"> <div class="row flex-column-reverse flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col-xl-5 col d-flex flex-column justify-content-center px-0"> <div class="px-md-0 d-flex flex-column justify-content-center pt-5 pt-lg-0"> <div> <h2 class="h3 mb-3 highlighted-span reverse-mobile ps-0 fl-onfido-heading"> Bug Bounty Program </h2> <div class="mb-4 col-12 col-md-11 ps-0 fs-body1 fl-onfido-text"> <p>YesWeHack is engaged in an ongoing, private bug bounty program covering Onfido main services and web applications. Testers are selected among the top tier hackers on YesWeHack platform and are provided with access to our testing environment as well as all the details needed for their activity. Security is a critical requirement for us and an integral part of our solution, and this program enhance our security posture by helping us in quickly identifying and fixing critical vulnerabilities at scale.</p> </div> </div> </div> </div> <div class="col-lg-5 col-12 d-flex align-items-center px-0 justify-content-start" style=""> <div class="base-media-container"> <img decoding="async" width="618" height="172" class="media wp-image-29783" loading="lazy" src="https://onfido.com/wp-content/uploads/2024/07/ywh-logo.png" srcset="https://onfido.com/wp-content/uploads/2024/07/ywh-logo.png 618w, https://onfido.com/wp-content/uploads/2024/07/ywh-logo-300x83.png 300w" sizes="(max-width: 618px) 100vw, 618px" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fl-row fl-row-full-width fl-row-bg-none fl-node-hzqj1unpmgrx fl-row-default-height fl-row-align-center" data-node="hzqj1unpmgrx"> <div class="fl-row-content-wrap"> <div class="fl-row-content fl-row-full-width fl-node-content"> <div class="fl-col-group fl-node-uyvi530rgaj6" data-node="uyvi530rgaj6"> <div class="fl-col fl-node-zwyb1eakod97 fl-col-bg-color" data-node="zwyb1eakod97"> <div class="fl-col-content fl-node-content"><div class="fl-module fl-module-onfido-cta-featured fl-node-fhaceo3n25lm" data-node="fhaceo3n25lm"> <div class="fl-module-content fl-node-content"> <div class=""> <div class="bg-prefooter"> <div class="container p-0 media-container "> <div class="row flex-column flex-lg-row justify-content-lg-between left-media-reversed"> <div class="col-lg-6 col d-flex flex-column justify-content-center"> <div class="d-flex flex-column justify-content-center pt-5"> <div class="row mb-3"> <div class="col-12"> <h2 class="h2 highlighted-span mb-3 col-12 ps-0 fl-onfido-heading"> Ready to <span>get started?</span> </h2> </div> <div class="mb-4 col-12 col-md-11 fs-body1 fl-onfido-text"> <p>Our identity experts are available to talk through your requirements, answer questions, and set up a demo.</p> </div> <div class="col-12"> <div class="buttons-wrapper d-flex flex-column flex-md-row mb-4"> <a class="button button-primary h5 mobile mb-3 mb-md-0 fl-onfido-btn-1-text" href="https://onfido.com/signup/" target="_self" > Get in touch </a> <a class="button button-secondary h5 mobile mb-md-0 ms-md-3 fl-onfido-btn-2-text" href="https://dashboard.onfido.com/users/sign_up" target="_self" > Try for free </a> </div> </div> </div> </div> </div> <div class="col-11 col-lg-5 offset-1 d-flex align-items-end justify-content-start px-0"> <img decoding="async" width="1206" height="1246" class="media img-fluid w-100 wp-image-1588" loading="lazy" src="https://onfido.com/wp-content/uploads/2022/10/footer_jon_body_1206x1246.png" alt="footer jon body" srcset="https://onfido.com/wp-content/uploads/2022/10/footer_jon_body_1206x1246.png 1206w, https://onfido.com/wp-content/uploads/2022/10/footer_jon_body_1206x1246-290x300.png 290w, https://onfido.com/wp-content/uploads/2022/10/footer_jon_body_1206x1246-991x1024.png 991w, https://onfido.com/wp-content/uploads/2022/10/footer_jon_body_1206x1246-768x793.png 768w" sizes="(max-width: 1206px) 100vw, 1206px" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div class="footer-section"> <div class="prefooter-container fs-body1" style="background-color: #723988;"> <div class="container prefooter"> <div class="prefooter-first"><strong>Onfido uses 256-bit SSL encryption 100% of the time on every device.</strong></div> <div class="prefooter-second"> <div class="icon-container"> <img width="70" src="https://onfido.com/wp-content/themes/onfido/static/footer-soc2.png" alt="soc2"> </div> <div class="prefooter-text">Onfido is SOC 2 Type II compliant.</div> </div> <div class="prefooter-third"> <div class="icon-container"> <a href="javascript:CCPopUp('https://seal.controlcase.com/', 4146967206);"><img src='https://onfido.com/wp-content/themes/onfido/static/cc-compliance-badge-iso.png' oncontextmenu='return false;' border='0' width="100px" alt="CC Comliance Badge ISO"></a></br> <script language ='javascript'> function CCPopUp(SEALURL, cId){ window.open(""+SEALURL+"index.php?page=showCert&cId="+cId+"", "win",'toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=0,width=700,height=585'); self.name = "mainWin"; } </script> </div> <div class="prefooter-text">Onfido has been certified by Controlcase to ISO 27001 under certificate number IS CCIL-K2821-1-2023-001</div> </div> </div> </div> <div class="footer-container"> <div class="container footer"> <div class="footer-logo mb-4"> <svg viewBox="0 0 394 109" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2038_743)"> <path fill-rule="evenodd" clip-rule="evenodd" d="M60.604 44.0938C60.604 52.7626 53.5032 59.7899 44.744 59.7899C35.9847 59.7899 28.884 52.7626 28.884 44.0938C28.884 35.4251 35.9847 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