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We understand that secure products are essential to provide trust to our users and we keep effort to improve that security with our teams</p></section><div><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">Hosting</h2><div><p>Our data centers are hosted by Amazon Web Services (AWS). As such, they are continuously audited with certifications from accreditation bodies across geographies and verticals.</p> <p>Our application architecture, database encryption, and access are secured, controlled, audited, and monitored by our in-house engineers.</p> </div></section><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">Up-To-Date Infrastructure And Vulnerability Reporting</h2><div><p>We keep our infrastructure updated with scheduled security maintenance updates, as well as applying any patches that are recommended to be rolled out immediately.</p> <p>Similarly, we patch our application code very quickly when vulnerabilities are discovered. That's why we’re committed to set the new standard of trust online, and we look forward to working with the security community to find security vulnerabilities in order to keep our users safe.</p> <p>If you believe you have discovered a vulnerability in any Glovo product you can report it through our <a href="https://hackerone.com/glovo" target="_blank"/>vulnerability program</a>.</p></div></section><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">Proactive Monitoring</h2><div><p>We use redundant, world-wide monitoring services to monitor Glovo’s infrastructure 24x7x365. Any errors or other abnormalities trigger automatic alarms and we proactively work on fixing any issues detected.</p></div></section><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">Reliable and secure service you can trust</h2><div><p>We follow globally recognised information security standards for Information Security Management Systems (ISMS). Our security measures include:</p> <ul> <li>encryption of data;</li> <li>security controls which protect our infrastructure from external attack and unauthorised access; and</li> <li>internal policies setting out our data approach and training for employees</li> </ul></div></section><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">GDPR</h2><div><p>We respect the privacy rights of users and recognize the importance of protecting the information of our customers. Our <a href="https://glovoapp.com/docs/en/legal/privacy/" target="_blank">privacy policy</a> explains how information (including personal data as defined under GDPR) is collected, retained, used, disclosed and transferred by Glovo and the available choices you have with regard to your personal information.</p></div></section><section class="SecurityPageComponent_secondarySection__NkZ69"><h2 class="SecurityPageComponent_secondaryTitle__spEJR">PCI DSS</h2><div><p>PCI DSS Level 1 compliance demonstrates that Glovo has a robust PCI DSS compliant operating model, which we have built over the years. Our ongoing PCI DSS Level 1 compliance is validated on an annual basis by a skilled external audit team against the requirements of the standard.</p></div></section></div></article></div></section></div><footer class="Footer_container__yWmFD"><div class="Footer_curve__0oI0M"></div><div class="Footer_content__oBiwg ptxo-layout-one-panel"><header class="Footer_logo__cVhUl"><div class="LogoHoC_pintxo-logo__SiOk1 MainLogo_pintxo-logo__main__8o76c" data-size="m" data-variant="logotype" data-surface="onPrimary" data-brand="main"><svg width="171" height="56" viewBox="0 0 171 56" fill="none" xmlns="http://www.w3.org/2000/svg"><g><g class="MainLogo_pintxo-logo__logotype__main--primary___4sgm"><path d="M41.641 18.6392C41.641 16.8276 43.0516 15.3779 44.9066 15.3779C46.7606 15.3779 48.2122 16.8276 48.2122 18.6392V52.335C48.2122 54.1867 46.7606 55.5963 44.9066 55.5963C43.0926 55.5963 41.641 54.1876 41.641 52.335V18.6392Z" fill="#009E81"></path><path d="M0 36.4334V36.3125C0 25.6847 8.14298 16.6666 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