Artificial Intelligence—AI Solutions

<!doctype html><html lang="en"><head><meta charset="UTF-8" /><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="icon" type="image/x-icon" href="/c2/public/app/favicon.ico"><meta property="visitor" content="prospect"><title>Artificial Intelligence—AI Solutions | Salesforce US</title> <meta property="og:image:alt" content=""> <meta property="og:locale" content="en_US"> <meta property="og:type" content="article"> <meta property="og:url" content="https://www.salesforce.com/artificial-intelligence/"> <meta property="og:image" content="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/ai-einstein-og-image.webp?w=1024"> <meta property="og:description" content="Salesforce Einstein is your end to end solution to becoming an AI-first company."> <meta property="og:title" content="Artificial Intelligence—AI Solutions"> <meta property="og:site_name" content="Salesforce"> <meta property="twitter:site" content="@salesforce"> <meta property="twitter:card" content="summary_large_image"> <meta property="twitter:url" content="https://www.salesforce.com/artificial-intelligence/"> <meta name="robots" content="index,follow,max-snippet:-1,max-image-preview:large,max-video-preview:-1"> <meta name="description" content="AI solutions are just the tip of the spear. Get real-time access to your customer data, analytics, and automation across your business to make AI work for you."> <link rel="canonical" href="https://www.salesforce.com/artificial-intelligence/"> <script type="application/ld+json">{ "@context":"https://schema.org", "@type": "WebSite", "name": "Salesforce", "url": "https://www.salesforce.com" }</script> <link rel="preconnect" href="//a.sfdcstatic.com"/><link rel="preconnect" href="//www.googletagmanager.com"/><link rel="preconnect" href="//www.google-analytics.com"/><link rel="preconnect" href="//wp.salesforce.com"/><link rel="preconnect" href="//service.force.com"/><link rel="preconnect" href="//geolocation.onetrust.com"/><link rel="preconnect" href="//cdn.krxd.net"/><link rel="preconnect" href="//org62.my.salesforce.com"/><link rel="preconnect" href="//dpm.demdex.net"/><link rel="preconnect" href="//cdn.evgnet.com"/><link rel="preconnect" href="//salesforce.us-1.evergage.com"/><link rel="preconnect" href="//api.company-target.com"/><link rel="preconnect" href="//fonts.googleapis.com"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Regular.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Italic.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-sans/SalesforceSans-Bold.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/salesforce-icons/salesforce-icons.woff2" type="font/woff2" crossorigin="anonymous"/><link rel="preload" as="font" href="//a.sfdcstatic.com/shared/fonts/avant-garde/AvantGardeForSalesforceW05-Dm.woff2" type="font/woff2" crossorigin="anonymous"/> <script>window.sfdcBase = Object.assign(window.sfdcBase||{}, {"env":"PROD","ssoEnabled":true,"clientErrorThreshold":10,"clientErrorEndpoint":"https://www.salesforce.com/c2/clerr","resourcePrefix":"/c2","gtmContainerId":"GTM-WRXS6TH","demandbaseDisabled":false,"iisDisabled":false,"neustarDisabled":false,"page":{"pagename":"SFDC:us:artificial-intelligence","type":"Other Page","locale":"us","segment":"non-customer:us","sitesection":"us:artificial-intelligence","uiframework":"Page Builder"},"exp":{"label":"Page Builder"},"optimizely":{"enabled":true,"cdnUrl":"https://cdn.optimizely.com/js/22444972181.js"},"iisVersion":"v1-stable","locale":"en-us"});</script> <link rel="preload" as="style" href="/c2/public/exp/pbc/server/css/style.a96e42cb9578f67e8762.css"/><link rel="stylesheet" href="/c2/public/exp/pbc/server/css/style.a96e42cb9578f67e8762.css" media="screen"/><script type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/top.js"></script><script async type="text/javascript" src="https://a.sfdcstatic.com/digital/one-trust/core/stable/scripttemplates/otSDKStub.js" data-domain-script=8e783e8c-0ad0-475d-8fca-4a03afa0a02a crossorigin></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/bottom.js"></script><script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js"></script><script async type="text/javascript" src="/c2/public/exp/c360/pal/bundle.eac8db148673d3d61ce7.js" id=pal-script data-dataset=sf_shared_prod></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/ot-ext.js"></script><script defer type="text/javascript" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/legacy.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/identity.js"></script><script defer type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www/pbc-core-analytics/v1-stable/comp-data.js"></script><script defer type="module" src="/c2/public/exp/pbc/lwc/prod.HkxCsTrx.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/templates.a98dc96fcd1b24c42f1f.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/scripts.b0f8b138cdfc8b4db3cb.js"></script><script defer type="text/javascript" src="//a.sfdcstatic.com/shared/js/public/nunjucks-slim.min.js"></script><script defer type="text/javascript" src="/c2/public/exp/pbc/server/nunjucksFilters.61490ac1777f9e36469b.js"></script> <script type="module">globalThis.tbidAuthConfig = {host: 'iis.digital.salesforce.com'};</script> <script type="module" >globalThis.ogsConfig = { env: 'PROD', logLevel: 'debug'};</script> <script>(window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch","rua.ceh":"false","rua.ueh":"false","rua.ieh.st":"0"}]);</script> <script>!function(e){var n="https://s.go-mpulse.net/boomerang/";if("False"=="True")e.BOOMR_config=e.BOOMR_config||{},e.BOOMR_config.PageParams=e.BOOMR_config.PageParams||{},e.BOOMR_config.PageParams.pci=!0,n="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="NCPYV-VGJPP-N4J93-8HN3B-8B6S3",function(){function e(){if(!o){var e=document.createElement("script");e.id="boomr-scr-as",e.src=window.BOOMR.url,e.async=!0,i.parentNode.appendChild(e),o=!0}}function t(e){o=!0;var n,t,a,r,d=document,O=window;if(window.BOOMR.snippetMethod=e?"if":"i",t=function(e,n){var t=d.createElement("script");t.id=n||"boomr-if-as",t.src=window.BOOMR.url,BOOMR_lstart=(new Date).getTime(),e=e||d.body,e.appendChild(t)},!window.addEventListener&&window.attachEvent&&navigator.userAgent.match(/MSIE [67]\./))return window.BOOMR.snippetMethod="s",void t(i.parentNode,"boomr-async");a=document.createElement("IFRAME"),a.src="about:blank",a.title="",a.role="presentation",a.loading="eager",r=(a.frameElement||a).style,r.width=0,r.height=0,r.border=0,r.display="none",i.parentNode.appendChild(a);try{O=a.contentWindow,d=O.document.open()}catch(_){n=document.domain,a.src="javascript:var d=document.open();d.domain='"+n+"';void(0);",O=a.contentWindow,d=O.document.open()}if(n)d._boomrl=function(){this.domain=n,t()},d.write("<bo"+"dy onload='document._boomrl();'>");else if(O._boomrl=function(){t()},O.addEventListener)O.addEventListener("load",O._boomrl,!1);else if(O.attachEvent)O.attachEvent("onload",O._boomrl);d.close()}function a(e){window.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!window.BOOMR||!window.BOOMR.version&&!window.BOOMR.snippetExecuted){window.BOOMR=window.BOOMR||{},window.BOOMR.snippetStart=(new Date).getTime(),window.BOOMR.snippetExecuted=!0,window.BOOMR.snippetVersion=12,window.BOOMR.url=n+"NCPYV-VGJPP-N4J93-8HN3B-8B6S3";var i=document.currentScript||document.getElementsByTagName("script")[0],o=!1,r=document.createElement("link");if(r.relList&&"function"==typeof r.relList.supports&&r.relList.supports("preload")&&"as"in r)window.BOOMR.snippetMethod="p",r.href=window.BOOMR.url,r.rel="preload",r.as="script",r.addEventListener("load",e),r.addEventListener("error",function(){t(!0)}),setTimeout(function(){if(!o)t(!0)},3e3),BOOMR_lstart=(new Date).getTime(),i.parentNode.appendChild(r);else t(!1);if(window.addEventListener)window.addEventListener("load",a,!1);else if(window.attachEvent)window.attachEvent("onload",a)}}(),"".length>0)if(e&&"performance"in e&&e.performance&&"function"==typeof e.performance.setResourceTimingBufferSize)e.performance.setResourceTimingBufferSize();!function(){if(BOOMR=e.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var n=""=="true"?1:0,t="",a="bdpnbet4tppfez2g4rxq-f-13263e0f2-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,o={"ak.v":"39","ak.cp":"1410510","ak.ai":parseInt("638429",10),"ak.ol":"0","ak.cr":1,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"3447db","ak.r":6099,"ak.a2":n,"ak.m":"dsca","ak.n":"essl","ak.bpcip":"8.222.208.0","ak.cport":54708,"ak.gh":"124.155.222.78","ak.quicv":"","ak.tlsv":"tls1.2","ak.0rtt":"","ak.0rtt.ed":"","ak.csrc":"-","ak.acc":"bbr","ak.t":"1732699247","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==/B+7MOG2AAZXSBeLDXkylSFvjHP+3bBMTgINw6wAdSCU5GX7Cp3umwC+mKZit9ZFr/7zbKltZLmyMbtJpaG8AwIOUkfQzm4IcFRFQGs+9kDyTfPgPDbcMGuF5VBx8lluN5x1tdQKJFGan+G6Ph+lrJz7kG/zj1etNyIiz5X2YwSVlAMg2nh2Q28nHyQzH0hNNEmYkfBJKlb6ogBwHsOYSpHXpg4MZJi3dSC0In07ERtEk+hGQAA6RlfusMrZ0gDnxJ0KeHLJ9u69Z0El/uO5sww8QS1McJpBpSUZ1WmGUYqjAAM99gtOw77HQFwfSwH6ZhYp3Cx/GbqXXfMCeZwsfcr4duVddnhhTySAr2etQrhilPoqmsw+BhA9NtSyMDE/IcvPD6u+OFG3iQZaQmhikiokHI7h9A00DgDove9ZPlo=","ak.pv":"640","ak.dpoabenc":"","ak.tf":i};if(""!==t)o["ak.ruds"]=t;var r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head><body> <script> var wpdata = { navigation: {"top-navigation-c360":[{"ID":0,"title":"Products","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Explore the Salesforce portfolio","url":"https://www.salesforce.com/products/"},"title":"Discover the #1 AI CRM","body":"Humans with Agents drive customer success together.","topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-products-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-products-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-products-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-products-mobile.png?w=840","alt":null,"title":"2022/06/nav-products-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/av-products-genie.png?w=86","alt":null,"title":"2022/06/av-products-genie.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":86}},"bladeId":"1731438979457_naw","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-agentforce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Agentforce","url":"https://www.salesforce.com/agentforce/"},"headlineDescription":"Humans with Agents drive customer success together.","headlineText":"Agentforce","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-agentforce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_dwk","listItems":[{"ID":0,"link":{"label":"How Agentforce works","url":"https://www.salesforce.com/agentforce/how-it-works/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1d73"},{"ID":1,"link":{"label":"Why Agentforce?","url":"https://www.salesforce.com/agentforce/why/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_7vz"},{"ID":2,"link":{"label":"Agent Builder","url":"https://www.salesforce.com/agentforce/agent-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_14fs"},{"ID":3,"link":{"label":"Use Cases","url":"https://www.salesforce.com/agentforce/use-cases/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1388"},{"ID":4,"link":{"label":"Agentforce Pricing","url":"https://www.salesforce.com/agentforce/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1bqk"},{"ID":5,"link":{"label":"ROI Calculator","url":"https://www.salesforce.com/agentforce/ai-agents-roi-calculator/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_134v"}]},"bladeId":"1731439312550_3ma","buttonlink":{"label":"Agentforce","url":"https://www.salesforce.com/agentforce/","ariaLabel":""}},{"ID":1,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-data-cloud.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Data Cloud","url":"https://www.salesforce.com/data/"},"headlineText":"Data Cloud","headlineDescription":"Transform customer experiences with CRM + AI + Data + Trust.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-data-cloud.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_2o7","listItems":[{"ID":0,"link":{"label":"How Data Cloud Works","url":"https://www.salesforce.com/data/how-it-works/","target":"_self","ariaLabel":"How Data Cloud works"},"bladeId":"1731439402434_p3c"},{"ID":1,"link":{"label":"How Connectivity Works","url":"https://www.salesforce.com/data/connectivity/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_10yb"},{"ID":2,"link":{"label":"Connectors Directory","url":"https://www.salesforce.com/data/connectivity/data-cloud-connectors/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_w7y"},{"ID":3,"link":{"label":"What is Data Cloud?","url":"https://www.salesforce.com/data/what-is-data-cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_l65"}]},"bladeId":"1731439312560_qgh","buttonlink":{"label":"Data Cloud","url":"https://www.salesforce.com/data/","ariaLabel":"Data Cloud"}},{"ID":2,"title":"Agentforce & AI App Development","icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-low-code.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all Agentforce & AI App Development capabilities","url":"https://www.salesforce.com/platform/enterprise-app-development/"},"headlineText":"Agentforce & AI App Development","headlineDescription":"Build and extend Agentforce and AI apps with low code.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/icon-low-code.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_9a0","listItems":[{"ID":0,"link":{"label":"Agentforce","url":"https://www.salesforce.com/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_13sp"},{"ID":1,"link":{"label":"Low Code Development","url":"https://www.salesforce.com/platform/low-code-development-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_y4k"},{"ID":2,"link":{"label":"Testing and Deployment","url":"https://www.salesforce.com/platform/deployment-environment/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_gky"},{"ID":3,"link":{"label":"Data Security & Privacy","url":"https://www.salesforce.com/platform/security-privacy-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_3jv"}]},"bladeId":"1731439312564_rzw"},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore the Salesforce portfolio","url":"https://www.salesforce.com/products/"},"headlineText":"Discover the #1 AI CRM","headlineDescription":"Humans with Agents drive customer success together.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-customer360.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_c4y","listItems":[{"ID":0,"description":"AI agents that take action for you","link":{"label":"Agentforce","url":"https://www.salesforce.com/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_17x1"},{"ID":1,"description":"Customer 360 for sales, service, and more","link":{"label":"Best-in-class CRM apps","url":"https://salesforcecustomer360.herokuapp.com/quiz/1/?campaign=industry","target":"_self","ariaLabel":""},"bladeId":"1731439402434_yhr"},{"ID":2,"description":"Data Cloud, integrations, analytics","link":{"label":"Unified Customer Data","url":"https://www.salesforce.com/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ky7"},{"ID":3,"description":"Automations, prompts, models, code, and more","link":{"label":"Low Code, Customizable Platform","url":"https://www.salesforce.com/platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_tgy"},{"ID":4,"description":"Key Customer 360 features available in your CRM","link":{"label":"Foundations","url":"https://www.salesforce.com/crm/foundations/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_9qb"},{"ID":5,"link":{"label":"Customer Success Stories","url":"https://www.salesforce.com/customer-stories/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_hj4"}]},"bladeId":"1731439312568_ef0","buttonlink":{"label":"Products Overview","url":"https://www.salesforce.com/products/","ariaLabel":"Create a Customer 360"}},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-platform.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all platform capabilities","url":"https://www.salesforce.com/platform/"},"headlineText":"Salesforce Platform","headlineDescription":"Build and customize your Agentforce and Customer 360 with the Salesforce Platform.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-platform.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_gtz","listItems":[{"ID":0,"link":{"label":"Agentforce","url":"https://www.salesforce.com/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_b71"},{"ID":1,"link":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_v3p"},{"ID":2,"link":{"label":"Data Cloud","url":"https://www.salesforce.com/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_b0n"},{"ID":3,"link":{"label":"Agentforce & AI App Development","url":"https://www.salesforce.com/platform/enterprise-app-development/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ltm"},{"ID":4,"link":{"label":"Data Security & Privacy","url":"https://www.salesforce.com/platform/cloud-data-security/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ti6"},{"ID":5,"link":{"label":"Analytics","url":"https://www.salesforce.com/analytics/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_11wr"},{"ID":6,"link":{"label":"Integration","url":"https://www.salesforce.com/mulesoft/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_f4v"},{"ID":7,"link":{"label":"Flow Automation ","url":"https://www.salesforce.com/mulesoft/automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_m1v"}]},"bladeId":"1731439312573_gmc","buttonlink":{"label":"Salesforce Platform","url":"https://www.salesforce.com/platform/","ariaLabel":"Platform"}},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all AI solutions","url":"https://www.salesforce.com/artificial-intelligence/"},"headlineDescription":"The world's #1 AI for CRM.","headlineText":"Artificial Intelligence","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ai.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_tk","listItems":[{"ID":0,"link":{"label":"Use Cases","url":"https://www.salesforce.com/artificial-intelligence/use-cases/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_m2c"},{"ID":1,"link":{"label":"Prompt Builder","url":"https://www.salesforce.com/artificial-intelligence/prompt-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1cps"},{"ID":2,"link":{"label":"Low Code AI Builders","url":"https://www.salesforce.com/artificial-intelligence/ai-builder/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_3bz"},{"ID":3,"link":{"label":"Trusted AI","url":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_bxa"},{"ID":4,"link":{"label":"AI for Business","url":"https://www.salesforce.com/artificial-intelligence/business/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_17m2"},{"ID":5,"link":{"label":"What are AI Agents?","url":"https://www.salesforce.com/agentforce/what-are-ai-agents/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_ncj"}]},"bladeId":"1731439312577_dg3","buttonlink":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/artificial-intelligence/","ariaLabel":""}},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all sales solutions","url":"https://www.salesforce.com/sales/"},"headlineDescription":"Accelerate growth now with Sales Cloud.","headlineText":"Sales","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_79c","listItems":[{"ID":0,"link":{"label":"Sales Force Automation","url":"https://www.salesforce.com/sales/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_rky"},{"ID":1,"link":{"label":"Sales Engagement","url":"https://www.salesforce.com/sales/engagement-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_2on"},{"ID":2,"link":{"label":"Sales Team Productivity","url":"https://www.salesforce.com/sales/team-productivity/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_qmt"},{"ID":3,"link":{"label":"Sales Programs","url":"https://www.salesforce.com/sales/enablement/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_mhr"},{"ID":4,"link":{"label":"Sales AI","url":"https://www.salesforce.com/sales/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_15gb"},{"ID":5,"link":{"label":"Sales Analytics","url":"https://www.salesforce.com/sales/analytics/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_nr6"},{"ID":6,"link":{"label":"Partner Relationship Management","url":"https://www.salesforce.com/sales/partner-relationship-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_224"},{"ID":7,"link":{"label":"Revenue Lifecycle Management","url":"https://www.salesforce.com/sales/revenue-lifecycle-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_6xc"},{"ID":8,"link":{"label":"CPQ","url":"https://www.salesforce.com/sales/cpq/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_lif"},{"ID":9,"link":{"label":"Sales Performance Management","url":"https://www.salesforce.com/sales/performance-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_zzx"},{"ID":10,"link":{"label":"Sales Cloud Pricing","url":"https://www.salesforce.com/sales/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_9c7"},{"ID":11,"link":{"label":"What Is Sales Automation?","url":"https://www.salesforce.com/sales/what-is-sales-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_dd8"}]},"bladeId":"1731439312582_s3f","buttonlink":{"label":"Sales","url":"https://www.salesforce.com/sales/","ariaLabel":"Sales"}},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-service.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all service solutions","url":"https://www.salesforce.com/service/"},"headlineText":"Service","headlineDescription":"Humans with AI Agents drive effortless service.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-service.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402434_11db","listItems":[{"ID":0,"link":{"label":"Customer Service Management","url":"https://www.salesforce.com/service/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_18yf"},{"ID":1,"link":{"label":"Field Service","url":"https://www.salesforce.com/service/field-service-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_6j"},{"ID":2,"link":{"label":"Self-Service Experience","url":"https://www.salesforce.com/service/customer-self-service/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_c0q"},{"ID":3,"link":{"label":"Omnichannel Customer Engagement","url":"https://www.salesforce.com/service/digital-customer-engagement-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_hxp"},{"ID":4,"link":{"label":"Customer Service Automation & Process","url":"https://www.salesforce.com/service/customer-service-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_12qd"},{"ID":5,"link":{"label":"Intelligent Service Operations","url":"https://www.salesforce.com/service/customer-service-operations/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_12ch"},{"ID":6,"link":{"label":"Customer Service AI","url":"https://www.salesforce.com/service/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_bve"},{"ID":7,"link":{"label":"Contact Center","url":"https://www.salesforce.com/service/contact-center/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_1ub"},{"ID":8,"link":{"label":"Voice & Phone Support","url":"https://www.salesforce.com/service/call-center-integration/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_15c3"},{"ID":9,"link":{"label":"Employee Service","url":"https://www.salesforce.com/service/employee-engagement/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_pcp"},{"ID":10,"description":"","link":{"label":"Service Cloud Pricing","url":"https://www.salesforce.com/service/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_8ey"},{"ID":11,"link":{"label":"What is Customer Service Software?","url":"https://www.salesforce.com/service/what-is-customer-service-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402434_fc9"},{"ID":12,"link":{"label":"What are AI Agents?","url":"https://www.salesforce.com/agentforce/what-are-ai-agents/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_120"}]},"bladeId":"1731439312586_lrw","buttonlink":{"label":"Service","url":"https://www.salesforce.com/service/","ariaLabel":"Service"}},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-marketing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all marketing solutions","url":"https://www.salesforce.com/marketing/"},"headlineText":"Marketing","headlineDescription":"Make every moment count with Marketing Cloud.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-marketing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1ctq","listItems":[{"ID":0,"link":{"label":"Data Cloud for Marketing","url":"https://www.salesforce.com/marketing/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_ada"},{"ID":1,"link":{"label":"Email Marketing, Mobile, & Advertising","url":"https://www.salesforce.com/marketing/engagement/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_yzu"},{"ID":2,"link":{"label":"B2B Marketing Automation","url":"https://www.salesforce.com/marketing/b2b-automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_14kw"},{"ID":3,"link":{"label":"Personalization","url":"https://www.salesforce.com/marketing/personalization/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_5xa"},{"ID":4,"link":{"label":"Marketing Analytics","url":"https://www.salesforce.com/marketing/intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_kk3"},{"ID":5,"link":{"label":"Marketing AI","url":"https://www.salesforce.com/marketing/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_h1x"},{"ID":6,"link":{"label":"Customer Loyalty Solutions","url":"https://www.salesforce.com/marketing/loyalty-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_yi2"},{"ID":7,"link":{"label":"Marketing Cloud Pricing","url":"https://www.salesforce.com/marketing/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_845"},{"ID":8,"link":{"label":"Marketing Cloud & Service Cloud","url":"https://www.salesforce.com/cx-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_7ng"},{"ID":9,"link":{"label":"What is Digital Marketing?","url":"https://www.salesforce.com/marketing/what-is-digital-marketing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_x0b"},{"ID":10,"link":{"label":"What is Email Marketing?","url":"https://www.salesforce.com/marketing/email/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_3i2"}]},"bladeId":"1731439312594_nms","buttonlink":{"label":"Marketing","url":"https://www.salesforce.com/marketing/","ariaLabel":"Marketing"}},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-commerce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all commerce solutions","url":"https://www.salesforce.com/commerce/"},"headlineText":"Commerce","headlineDescription":"Automate growth everywhere with Commerce Cloud.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-commerce.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_8lt","listItems":[{"ID":0,"link":{"label":"B2C Commerce","url":"https://www.salesforce.com/commerce/b2c-ecommerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1957"},{"ID":1,"link":{"label":"B2B Commerce","url":"https://www.salesforce.com/commerce/b2b-ecommerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_s74"},{"ID":2,"link":{"label":"Direct to Consumer","url":"https://www.salesforce.com/commerce/direct-to-consumer/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_16ky"},{"ID":3,"link":{"label":"Order Management","url":"https://www.salesforce.com/commerce/order-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_dn9"},{"ID":4,"link":{"label":"Commerce AI","url":"https://www.salesforce.com/commerce/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_145a"},{"ID":5,"link":{"label":"Commerce Cloud Innovations","url":"https://www.salesforce.com/commerce/innovations/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_red"},{"ID":6,"link":{"label":"Commerce Cloud Pricing","url":"https://www.salesforce.com/commerce/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_152d"}]},"bladeId":"1731439312598_885","buttonlink":{"label":"Commerce","url":"https://www.salesforce.com/commerce/","ariaLabel":"Commerce"}},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-tableau.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all analytics solutions","url":"https://www.salesforce.com/analytics/"},"headlineText":"Tableau","headlineDescription":"Make better decisions with analytics and business intelligence.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-tableau.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_7es","listItems":[{"ID":0,"link":{"label":"Tableau","url":"https://www.salesforce.com/analytics/tableau/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_aqv"},{"ID":1,"link":{"label":"Tableau Pulse","url":"https://www.salesforce.com/analytics/tableau/pulse/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_15be"},{"ID":2,"link":{"label":"CRM Analytics","url":"https://www.salesforce.com/analytics/crm/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_rxt"},{"ID":3,"link":{"label":"Business Intelligence","url":"https://www.salesforce.com/analytics/business-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_typ"},{"ID":4,"link":{"label":"Data Culture","url":"https://www.salesforce.com/analytics/data-culture/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_64i"},{"ID":5,"link":{"label":"Data Visualization","url":"https://www.salesforce.com/analytics/data-visualization/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_a7l"},{"ID":6,"link":{"label":"Data Management ","url":"https://www.salesforce.com/analytics/data-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_16oq"},{"ID":7,"link":{"label":"Analytics Pricing","url":"https://www.salesforce.com/analytics/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_eq4"}]},"bladeId":"1731439312601_z84","buttonlink":{"label":"Tableau","url":"https://www.salesforce.com/analytics/","ariaLabel":"Tableau"}},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-mulesoft.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all MuleSoft integration solutions","url":"https://www.salesforce.com/mulesoft/"},"headlineText":"MuleSoft","headlineDescription":"Connect everything. Automate anything. Empower everyone with AI.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-mulesoft.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_6i0","listItems":[{"ID":0,"link":{"label":"Integration and API Management","url":"https://www.salesforce.com/mulesoft/anypoint-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_y81"},{"ID":1,"link":{"label":"No-Code Integration and Automation","url":"https://www.salesforce.com/mulesoft/composer/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_8tf"},{"ID":2,"link":{"label":"Robotic Process Automation","url":"https://www.salesforce.com/mulesoft/rpa/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_24t"},{"ID":3,"link":{"label":"Workflow Automation","url":"https://www.salesforce.com/mulesoft/automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_sl2"},{"ID":4,"link":{"label":"MuleSoft Integration Pricing","url":"https://www.salesforce.com/mulesoft/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_138t"}]},"bladeId":"1731439312605_oy1","buttonlink":{"label":"MuleSoft","url":"https://www.salesforce.com/mulesoft/","ariaLabel":"MuleSoft"}},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-slack.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Learn about Slack and Salesforce","url":"https://www.salesforce.com/slack/"},"headlineText":"Slack","headlineDescription":"Unlock productivity powered by CRM + AI + Data + Trust.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-slack.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_17ss","listItems":[{"ID":0,"link":{"label":"Conversational Work OS","url":"https://www.salesforce.com/slack/conversational-work-os/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_z84"},{"ID":1,"link":{"label":"Powered by CRM Data","url":"https://www.salesforce.com/slack/powered-by-crm-data/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_2ll"},{"ID":2,"link":{"label":"Work Orchestration in Slack","url":"https://www.salesforce.com/slack/work-orchestration/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_uky"},{"ID":3,"link":{"label":"Agentforce in Slack","url":"https://www.salesforce.com/slack/agentforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_9pq"},{"ID":4,"link":{"label":"For Departments","url":"https://www.salesforce.com/slack/departments/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_lqx"},{"ID":5,"link":{"label":"For Industries","url":"https://www.salesforce.com/slack/industries/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_3ko"},{"ID":6,"link":{"label":"Slack Pricing","url":"https://www.salesforce.com/slack/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_qwb"}]},"bladeId":"1731439312609_qiy","buttonlink":{"label":"Slack","url":"https://www.salesforce.com/slack/","ariaLabel":"Slack"}},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-net-zero.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all net zero solutions","url":"https://www.salesforce.com/net-zero/"},"headlineDescription":"Go net zero now.","headlineText":"Net Zero","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-net-zero.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1ic","listItems":[{"ID":0,"link":{"label":"Net Zero Cloud","url":"https://www.salesforce.com/net-zero/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_wu4"},{"ID":1,"link":{"label":"Net Zero Marketplace","url":"https://netzero.salesforce.com/s/","target":"_blank","ariaLabel":""},"bladeId":"1731439402435_bnr"},{"ID":2,"link":{"label":"Net Zero Pricing","url":"https://www.salesforce.com/net-zero/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_o1y"}]},"bladeId":"1731439312613_1dui","buttonlink":{"label":"Net Zero","url":"https://www.salesforce.com/net-zero/","ariaLabel":"Net Zero"}},{"ID":14,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-small-business.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore small business solutions","url":"https://www.salesforce.com/small-business/"},"headlineText":"Small Business","headlineDescription":"Find more customers, win their business, and keep them happy with tools that help you work smarter, not harder.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-small-business.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1d8m","listItems":[{"ID":0,"link":{"label":"Starter Suite","url":"https://www.salesforce.com/small-business/starter/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_2n3"},{"ID":1,"link":{"label":"Pro Suite","url":"https://www.salesforce.com/small-business/pro-suite/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_15rm"},{"ID":2,"link":{"label":"Marketing","url":"https://www.salesforce.com/small-business/marketing/","target":"_self","ariaLabel":"Small Business Marketing"},"bladeId":"1731439402435_6dj"},{"ID":3,"link":{"label":"Sales","url":"https://www.salesforce.com/small-business/sales/","target":"_self","ariaLabel":"Small Business Sales"},"bladeId":"1731439402435_ho2"},{"ID":4,"link":{"label":"Service","url":"https://www.salesforce.com/small-business/service/","target":"_self","ariaLabel":"Small Business Service"},"bladeId":"1731439402435_10zi"},{"ID":5,"link":{"label":"Commerce","url":"https://www.salesforce.com/small-business/commerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_19vr"},{"ID":6,"link":{"label":"Productivity with Slack","url":"https://www.salesforce.com/small-business/collaboration/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1zb"},{"ID":7,"link":{"label":"Small Business Pricing","url":"https://www.salesforce.com/small-business/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_165a"}]},"bladeId":"1731439312619_128f","buttonlink":{"label":"Small Business","url":"https://www.salesforce.com/small-business/","ariaLabel":"Small Business"}},{"ID":15,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"About our partners","url":"https://www.salesforce.com/partners/"},"headlineText":"Partner Apps & Experts","headlineDescription":"Get the most out of Salesforce with partners, apps, solutions, and consultants.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-partner-apps.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_k51","listItems":[{"ID":0,"link":{"label":"Explore AppExchange","url":"https://appexchange.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_alq"},{"ID":1,"link":{"label":"Explore Partner Apps","url":"https://appexchange.salesforce.com/appxStore?type=App","target":"_self","ariaLabel":""},"bladeId":"1731439402435_101r"},{"ID":2,"link":{"label":"Explore Consultants","url":"https://findpartners.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_dto"},{"ID":3,"link":{"label":"Become a Partner","url":"https://www.salesforce.com/partners/become-a-partner/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_jqy"}]},"bladeId":"1731439312623_6lv","buttonlink":{"label":"Partner Apps & Experts","url":"https://www.salesforce.com/partners/","ariaLabel":"Partner Apps & Experts"}},{"ID":16,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all services","url":"https://www.salesforce.com/services/overview/"},"headlineText":"Customer Success","headlineDescription":"Reach your goals with our customer success experts.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-cust-success.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_yqw","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_prs"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_gu4"},{"ID":2,"link":{"label":"Plans & Services Pricing","url":"https://www.salesforce.com/services/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_135q"}]},"bladeId":"1731439312626_t18","buttonlink":{"label":"Customer Success","url":"https://www.salesforce.com/services/overview/","ariaLabel":"Customer Success"}},{"ID":17,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-heroku.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-nav-products-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-nav-products-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Learn Heroku capabilities","url":"https://www.salesforce.com/products/heroku/overview/"},"headlineText":"Heroku","headlineDescription":"Build scalable apps on a cloud-native platform made for developers. \n","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-heroku.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_o9p","listItems":[{"ID":0,"link":{"label":"Customer Solutions","url":"https://www.salesforce.com/products/heroku/solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_cbl"},{"ID":1,"link":{"label":"Architecture Patterns","url":"https://www.salesforce.com/products/heroku/architecture/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_r55"},{"ID":2,"link":{"label":"Heroku Pricing","url":"https://www.salesforce.com/products/heroku/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_bun"}]},"bladeId":"1731439312630_v4p","buttonlink":{"label":"Heroku","url":"https://www.salesforce.com/products/heroku/overview/","ariaLabel":""}},{"ID":0,"link":{"target":"_self","label":"See all product pricing","url":"https://www.salesforce.com/pricing/","ariaLabel":"See all product pricing"},"bladeId":"1731439312634_rpg"}]},{"ID":1,"title":"Industries","showIcon":true,"panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/industries/"},"body":"Get industry-specific innovations that modernize your business, save time, and lower costs.","title":"Explore Salesforce for industries.","bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-industries-mobile.png?w=840","alt":null,"title":"2022/06/nav-industries-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-industries.png?w=86","alt":null,"title":"2022/06/nav-industries.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":86}},"bladeId":"1731438979466_nnd","navigationItems":[{"ID":0,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-automotive.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore automotive solutions","url":"https://www.salesforce.com/automotive/"},"headlineDescription":"Drive a lifetime of loyalty.","headlineText":"Automotive","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-automotive.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1c9d","listItems":[{"ID":0,"link":{"label":"OEM","url":"https://www.salesforce.com/automotive/oem-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_hma"},{"ID":1,"link":{"label":"Dealer/Retailers","url":"https://www.salesforce.com/automotive/car-dealership-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_17hx"},{"ID":2,"link":{"label":"Captive","url":"https://www.salesforce.com/automotive/finance-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_r0p"},{"ID":3,"link":{"label":"Software-Defined Vehicle (SDV)","url":"https://www.salesforce.com/automotive/connected-car-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1yc"},{"ID":4,"link":{"label":"Automotive Pricing","url":"https://www.salesforce.com/automotive/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_jtr"}]},"bladeId":"1731439402435_qq2","buttonlink":{"label":"Automotive","url":"https://www.salesforce.com/automotive/","ariaLabel":"Automotive"}},{"ID":1,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-communications.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/communications/","label":"Explore communications solutions"},"headlineText":"Communications","headlineDescription":"Deliver the connected future, faster.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-communications.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_wjs","listItems":[{"ID":0,"link":{"label":"Unify the Telecom Customer Journey","url":"https://www.salesforce.com/communications/marketing-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_z0g"},{"ID":1,"link":{"label":"Accelerate Communication Sales","url":"https://www.salesforce.com/communications/sales-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_90p"},{"ID":2,"link":{"label":"Simplify Wholesale Transactions","url":"https://www.salesforce.com/communications/wholesale-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_108t"},{"ID":3,"link":{"label":"Light Up Fiber Experiences","url":"https://www.salesforce.com/communications/fiber-bss/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_4vd"},{"ID":4,"link":{"label":"Fulfill the Perfect Order","url":"https://www.salesforce.com/communications/order-management-system/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_voj"},{"ID":5,"link":{"label":"Optimize Telecom Customer Service","url":"https://www.salesforce.com/communications/customer-service-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_ofc"},{"ID":6,"link":{"label":"Communications Cloud","url":"https://www.salesforce.com/communications/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_12bb"},{"ID":7,"link":{"label":"Communications Cloud Pricing","url":"https://www.salesforce.com/communications/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_she"}]},"bladeId":"1731439402435_ese","buttonlink":{"label":"Communications","url":"https://www.salesforce.com/communications/","ariaLabel":"Communications"}},{"ID":2,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-eng.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"bladeId":"1731439402435_1819","buttonlink":{"label":"Construction & Real Estate ","url":"https://www.salesforce.com/engineering-construction-real-estate/","ariaLabel":""},"panelLinkedList":{"hero":{"cta":{"target":"_self","label":"Explore engineering, construction, & real estate","url":"https://www.salesforce.com/engineering-construction-real-estate/"},"headlineDescription":"Achieve operational excellence.","headlineText":"Engineering, Construction, & Real Estate","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-eng.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_fnb","listItems":[{"ID":0,"link":{"label":"Real Estate","url":"https://www.salesforce.com/engineering-construction-real-estate/real-estate-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_12ha"},{"ID":1,"link":{"label":"Engineering & Construction","url":"https://www.salesforce.com/engineering-construction-real-estate/construction-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_sx3"},{"ID":2,"link":{"label":"Residential & Commercial Services","url":"https://www.salesforce.com/engineering-construction-real-estate/residential-commercial-services-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_epf"}]}},{"ID":3,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-consumer-goods.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore consumer goods solutions","url":"https://www.salesforce.com/consumer-goods/"},"headlineText":"Consumer Goods","headlineDescription":"Deliver profitable growth.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-consumer-goods.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1aq4","listItems":[{"ID":0,"link":{"label":"Fast-Moving Consumer Goods","url":"https://www.salesforce.com/consumer-goods/consumer-packaged-goods-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1706"},{"ID":1,"link":{"label":"Home Durables","url":"https://www.salesforce.com/consumer-goods/consumer-durables-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1d21"},{"ID":2,"link":{"label":"Distributors","url":"https://www.salesforce.com/consumer-goods/software-for-distributors/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_it2"},{"ID":3,"link":{"label":"Apparel, Footwear, and Accessories","url":"https://www.salesforce.com/consumer-goods/apparel-footwear-accessories-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_14cz"},{"ID":4,"link":{"label":"Beauty","url":"https://www.salesforce.com/consumer-goods/beauty-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_mwu"},{"ID":5,"link":{"label":"Consumer Goods Cloud","url":"https://www.salesforce.com/consumer-goods/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_cr2"},{"ID":6,"link":{"label":"Consumer Goods Cloud pricing","url":"https://www.salesforce.com/consumer-goods/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_d05"}]},"bladeId":"1731439402435_gyh","buttonlink":{"label":"Consumer Goods","url":"https://www.salesforce.com/consumer-goods/","ariaLabel":"Consumer Goods"}},{"ID":4,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-education.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore education solutions","url":"https://www.salesforce.com/education/"},"headlineText":"Education","headlineDescription":"Deliver connected education journeys for life on the #1 AI CRM.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-education.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_h6g","listItems":[{"ID":0,"link":{"label":"Recruitment & Admissions","url":"https://www.salesforce.com/education/recruitment-admissions-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_dwb"},{"ID":1,"link":{"label":"Student Success","url":"https://www.salesforce.com/education/student-success-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_r3p"},{"ID":2,"link":{"label":"Advancement & Alumni Relations","url":"https://www.salesforce.com/education/advancement-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_uov"},{"ID":3,"link":{"label":"Communications, Marketing, and Engagement","url":"https://www.salesforce.com/education/marketing-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_6aq"},{"ID":4,"link":{"label":"Lifelong Learning","url":"https://www.salesforce.com/education/lifelong-learning-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_ii8"},{"ID":5,"link":{"label":"K-12","url":"https://www.salesforce.com/education/k-12-software/.","target":"_self","ariaLabel":""},"bladeId":"1731439402435_vby"},{"ID":6,"link":{"label":"Education Cloud","url":"https://www.salesforce.com/education/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1226"},{"ID":7,"link":{"label":"Education Cloud Pricing","url":"https://www.salesforce.com/education/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_xak"}]},"bladeId":"1731439402435_735","buttonlink":{"label":"Education","url":"https://www.salesforce.com/education/","ariaLabel":"Education"}},{"ID":5,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-energy.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/energy-utilities/","label":"Explore energy & utilities solutions"},"headlineDescription":"Lead the energy transition.","headlineText":"Energy & Utilities","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-energy.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_dzt","listItems":[{"ID":0,"link":{"label":"Power & Utilities","url":"https://www.salesforce.com/energy-utilities/power-utilities-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_po4"},{"ID":1,"link":{"label":"Oil & Gas","url":"https://www.salesforce.com/energy-utilities/oil-gas-industry-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_b6c"},{"ID":2,"link":{"label":"Energy & Utilities Cloud","url":"https://www.salesforce.com/energy-utilities/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_mh7"},{"ID":3,"link":{"label":"Energy & Utilities Cloud Product Pricing","url":"https://www.salesforce.com/energy-utilities/cloud/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_6ry"}]},"bladeId":"1731439402435_1cys","buttonlink":{"label":"Energy & Utilities","url":"https://www.salesforce.com/energy-utilities/","ariaLabel":"Energy & Utilities"}},{"ID":6,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-fin-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore financial services","url":"https://www.salesforce.com/financial-services/"},"headlineText":"Financial Services","headlineDescription":"Empower your customers’ financial success with trusted AI.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-fin-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_1722","listItems":[{"ID":0,"link":{"label":"Scale Service ","url":"https://www.salesforce.com/financial-services/customer-service-in-financial-services/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_10mq"},{"ID":1,"link":{"label":"Streamline Onboarding","url":"https://www.salesforce.com/financial-services/digital-client-onboarding/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_tjt"},{"ID":2,"link":{"label":"Personalize Engagement","url":"https://www.salesforce.com/financial-services/personalization/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1e8c"},{"ID":3,"link":{"label":"Financial Services Cloud","url":"https://www.salesforce.com/financial-services/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_uqx"},{"ID":4,"link":{"label":"Financial Services Pricing","url":"https://www.salesforce.com/financial-services/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_1beh"}]},"bladeId":"1731439402435_188u","buttonlink":{"label":"Financial Services","url":"https://www.salesforce.com/financial-services/","ariaLabel":"Financial Services"}},{"ID":7,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-healthcare.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore health and life sciences solutions","url":"https://www.salesforce.com/healthcare-life-sciences/"},"headlineText":"Healthcare & Life Sciences","headlineDescription":"Grow healthy relationships on the #1 AI CRM.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-healthcare.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402435_ynu","listItems":[{"ID":0,"link":{"label":"Provider","url":"https://www.salesforce.com/healthcare-life-sciences/healthcare-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_pfg"},{"ID":1,"link":{"label":"Payer","url":"https://www.salesforce.com/healthcare-life-sciences/payer-administration-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402435_sse"},{"ID":2,"link":{"label":"Public Sector Health","url":"https://www.salesforce.com/healthcare-life-sciences/public-health-solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_126s"},{"ID":3,"link":{"label":"Pharma","url":"https://www.salesforce.com/healthcare-life-sciences/pharma-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_14e7"},{"ID":4,"link":{"label":"MedTech","url":"https://www.salesforce.com/healthcare-life-sciences/medtech-automation-solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_pjn"},{"ID":5,"link":{"label":"Health Cloud","url":"https://www.salesforce.com/healthcare-life-sciences/health-cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1bud"},{"ID":6,"link":{"label":"Life Sciences Cloud","url":"https://www.salesforce.com/healthcare-life-sciences/life-sciences-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_5er"},{"ID":7,"link":{"label":"Pricing","url":"https://www.salesforce.com/healthcare-life-sciences/health-cloud/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_6zk"}]},"bladeId":"1731439402435_189p","buttonlink":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/healthcare-life-sciences/","ariaLabel":"Healthcare & Life Sciences"}},{"ID":8,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-manufacturing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore manufacturing solutions","url":"https://www.salesforce.com/manufacturing/"},"headlineText":"Manufacturing","headlineDescription":"Connect the value chain.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-manufacturing.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_l6n","listItems":[{"ID":0,"link":{"label":"Modernize Commercial Operations","url":"https://www.salesforce.com/manufacturing/operations-management-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1p5"},{"ID":1,"link":{"label":"Transform the Service Experience","url":"https://www.salesforce.com/manufacturing/customer-service-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1del"},{"ID":2,"link":{"label":"Simplify Partner Engagement","url":"https://www.salesforce.com/manufacturing/partner-channel-engagement-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_mq4"},{"ID":3,"link":{"label":"Manufacturing Cloud","url":"https://www.salesforce.com/manufacturing/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1dgj"},{"ID":4,"link":{"label":"Manufacturing Cloud Pricing","url":"https://www.salesforce.com/manufacturing/cloud/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_u9l"}]},"bladeId":"1731439402436_151j","buttonlink":{"label":"Manufacturing","url":"https://www.salesforce.com/manufacturing/","ariaLabel":"Manufacturing"}},{"ID":9,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-media.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore media solutions","url":"https://www.salesforce.com/media/"},"headlineText":"Media","headlineDescription":"Cultivate loyal audiences faster.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-media.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_6ye","listItems":[{"ID":0,"link":{"label":"Accelerate Advertising Sales","url":"https://www.salesforce.com/media/advertising-sales-management-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_7zj"},{"ID":1,"link":{"label":"Automate Media and Entertainment Processes","url":"https://www.salesforce.com/media/workflow-automation-management/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_gb"},{"ID":2,"link":{"label":"Grow Subscriber Relationships","url":"https://www.salesforce.com/media/subscription-lifecycle-management-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_pil"},{"ID":3,"link":{"label":"Maximize Audience Engagement","url":"https://www.salesforce.com/media/fan-audience-engagement-platform/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_10lx"},{"ID":4,"link":{"label":"Streamline Production and Operations","url":"https://www.salesforce.com/media/automated-production-broadcast-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_rce"},{"ID":5,"link":{"label":"Media Cloud","url":"https://www.salesforce.com/media/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_11ed"},{"ID":6,"link":{"label":"Media Cloud Pricing","url":"https://www.salesforce.com/media/cloud/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1bea"}]},"bladeId":"1731439402436_236","buttonlink":{"label":"Media","url":"https://www.salesforce.com/media/","ariaLabel":"Media"}},{"ID":10,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-nonprofit.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore nonprofit solutions","url":"https://www.salesforce.com/nonprofit/"},"headlineText":"Nonprofit","headlineDescription":"Build relationships that drive change.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-nonprofit.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_9x8","listItems":[{"ID":0,"link":{"label":"Fundraising","url":"https://www.salesforce.com/nonprofit/fundraising-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ey1"},{"ID":1,"link":{"label":"Marketing and Engagement","url":"https://www.salesforce.com/nonprofit/marketing-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_msz"},{"ID":2,"link":{"label":"Program and Outcome Management","url":"https://www.salesforce.com/nonprofit/program-management-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_z05"},{"ID":3,"link":{"label":"IT Operations for Nonprofit","url":"https://www.salesforce.com/nonprofit/data-management-systems/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_gky"},{"ID":4,"link":{"label":"Grantmaking","url":"https://www.salesforce.com/nonprofit/grantmaking-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_o88"},{"ID":5,"link":{"label":"Nonprofit Cloud","url":"https://www.salesforce.com/nonprofit/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_sd4"},{"ID":6,"link":{"label":"Nonprofit Cloud Pricing","url":"https://www.salesforce.com/nonprofit/pricing/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_syv"}]},"bladeId":"1731439402436_ct5","buttonlink":{"label":"Nonprofit","url":"https://www.salesforce.com/nonprofit/","ariaLabel":"Nonprofit"}},{"ID":11,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-pro-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":[],"hero":{"cta":{"target":"_self","label":"Explore professional services solutions ","url":"https://www.salesforce.com/professional-services/"},"headlineText":"Professional Services","headlineDescription":"Increase client trust.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-pro-services.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_3v8","listItems":[{"ID":0,"link":{"label":"Accounting, Tax, & Audit","url":"https://www.salesforce.com/professional-services/accounting-crm/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ykl"},{"ID":1,"link":{"label":"Consulting","url":"https://www.salesforce.com/professional-services/consulting-crm/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_lx4"},{"ID":2,"link":{"label":"Staffing & Recruiting","url":"https://www.salesforce.com/professional-services/recruiting-crm/ ","target":"_self","ariaLabel":""},"bladeId":"1731439402436_old"}]},"bladeId":"1731439402436_9go","buttonlink":{"label":"Professional Services","url":"https://www.salesforce.com/professional-services/","ariaLabel":""}},{"ID":12,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-public-sector.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore public sector","url":"https://www.salesforce.com/government/"},"headlineText":"Public Sector","headlineDescription":"Modernize government service.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-public-sector.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_bea","listItems":[{"ID":0,"link":{"label":"Federal Civilian","url":"https://www.salesforce.com/government/federal-it-modernization/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ed5"},{"ID":1,"link":{"label":"State & Local","url":"https://www.salesforce.com/government/state-local-government-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_fnk"},{"ID":2,"link":{"label":"Defense & Intelligence","url":"https://www.salesforce.com/government/defense-it-technology-solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_sx6"},{"ID":3,"link":{"label":"Government Cloud","url":"https://www.salesforce.com/government/cloud/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_eid"},{"ID":4,"link":{"label":"Public Sector Apps","url":"https://www.salesforce.com/government/solutions/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_sek"},{"ID":5,"link":{"label":"Pricing","url":"https://www.salesforce.com/government/pricing-routing/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_8ub"}]},"bladeId":"1731439402436_phi","buttonlink":{"label":"Public Sector","url":"https://www.salesforce.com/government/","ariaLabel":"Public Sector"}},{"ID":13,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-retail.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore retail solutions","url":"https://www.salesforce.com/retail/"},"headlineText":"Retail","headlineDescription":"Smarter retail starts with Salesforce.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-retail.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_75q","listItems":[{"ID":0,"link":{"label":"Fashion","url":"https://www.salesforce.com/retail/fashion-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_536"},{"ID":1,"link":{"label":"Restaurants","url":"https://www.salesforce.com/retail/restaurant-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_dsg"},{"ID":2,"link":{"label":"Grocery, Drug, and Convenience Stores","url":"https://www.salesforce.com/retail/grocery-convenience-store-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1cnb"},{"ID":3,"link":{"label":"Mass Merchants and Department Stores","url":"https://www.salesforce.com/retail/department-store-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_zqo"},{"ID":4,"link":{"label":"Retail Cloud POS","url":"https://www.salesforce.com/retail/cloud-pos/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_hmk"}]},"bladeId":"1731439402436_dy8","buttonlink":{"label":"Retail","url":"https://www.salesforce.com/retail/","ariaLabel":"Retail"}},{"ID":14,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-tech.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-industries-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-industries-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/high-tech/","label":"Explore technology solutions"},"headlineText":"Technology","headlineDescription":"Drive cost-efficient growth with intelligent automated processes.","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-tech.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_jda","listItems":[{"ID":0,"link":{"label":"Unlock Partner Growth","url":"https://www.salesforce.com/high-tech/prm-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_dp3"},{"ID":1,"link":{"label":"Drive Recruiting Revenue","url":"https://www.salesforce.com/high-tech/revenue-software/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_nb6"}]},"bladeId":"1731439402436_1dem","buttonlink":{"label":"Technology","url":"https://www.salesforce.com/high-tech/","ariaLabel":"Technology"}},{"ID":15,"icon":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-travel.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"bladeId":"1731439402436_16nc","buttonlink":{"label":"Travel, Transportation & Hospitality","url":"https://www.salesforce.com/travel-hospitality-transportation/","ariaLabel":""},"panelLinkedList":{"hero":{"cta":{"target":"_self","label":"Explore travel, transportation, and hospitality solutions","url":"https://www.salesforce.com/travel-hospitality-transportation/"},"headlineText":"Travel, Transportation & Hospitality","headlineDescription":"Deliver connected experiences.\n\n ","eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-ind-travel.svg?w=1024","alt":null,"title":"","sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"}},"bladeId":"1731439402436_x30","listItems":[{"ID":0,"link":{"label":"Travel","url":"https://www.salesforce.com/travel-hospitality-transportation/travel/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_5gk"},{"ID":1,"link":{"label":"Transportation & Logistics","url":"https://www.salesforce.com/travel-hospitality-transportation/transportation/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_18j3"},{"ID":2,"link":{"label":"Hospitality","url":"https://www.salesforce.com/travel-hospitality-transportation/hospitality/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_d04"}]}},{"ID":0,"link":{"target":"_self","label":"See all industries","url":"https://www.salesforce.com/industries/","ariaLabel":"See all industries"},"bladeId":"1731439402436_wx"}]},{"ID":2,"title":"Customers","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/customer-stories/"},"title":"Explore success stories.","body":"See how our customers transform their businesses with CRM + AI + Data + Trust.","topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-customers-l3-default-top-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-customers-l3-default-top-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-customers-l3-default-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-customers-l3-default-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-customers-l3-mobile.jpg?w=840","alt":null,"title":"2022/06/nav-customers-l3-mobile.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1731438979472_11kp","navigationItems":[{"ID":0,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-customers-l3-customer-stories-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-customers-l3-customer-stories-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/customer-stories/"},"headlineText":"Customer Stories","headlineDescription":"Explore success stories from customers of all sizes, in every industry.\n"},"bladeId":"1731439402436_fo","listItems":[{"ID":0,"link":{"label":"Customer Highlights from Earnings","url":"https://www.salesforce.com/customer-stories/quarterly-earnings/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_zh3"},{"ID":1,"link":{"label":"Tableau Stories","url":"https://www.tableau.com/solutions/customers","target":"_self","ariaLabel":""},"bladeId":"1731439402436_150h"},{"ID":2,"link":{"label":"MuleSoft Stories","url":"https://www.mulesoft.com/case-studies","target":"_self","ariaLabel":""},"bladeId":"1731439402436_356"},{"ID":3,"link":{"label":"Slack Stories","url":"https://slack.com/customer-stories","target":"_self","ariaLabel":""},"bladeId":"1731439402436_csn"},{"ID":4,"link":{"label":"Heroku Stories","url":"https://www.heroku.com/customers","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ac3"},{"ID":5,"link":{"label":"Customer Reference Program","url":"https://www.salesforce.com/customer-stories/customer-reference-program/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ucl"}]},"bladeId":"1731439402436_1236","buttonlink":{"label":"Customer Stories","url":"https://www.salesforce.com/customer-stories/","ariaLabel":""}},{"ID":1,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/02/nav-customers-salesforce-bottom-desktop.webp?w=840","alt":null,"title":"2024/02/nav-customers-salesforce-bottom-desktop.webp","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all stories","url":"https://www.salesforce.com/salesforce-on-salesforce-stories/"},"headlineDescription":"Explore success stories of how Salesforce uses our own technology to run every part of our business.","headlineText":"Salesforce on Salesforce Stories"},"bladeId":"1731439402436_ylg"},"bladeId":"1731439402436_qkc","buttonlink":{"label":"Salesforce on Salesforce Stories","url":"https://www.salesforce.com/salesforce-on-salesforce-stories/","ariaLabel":""}},{"ID":2,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-customers-l3-trailblazer-stories-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-customers-l3-trailblazer-stories-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/trailblazer-stories/","label":"See all stories"},"headlineText":"Trailblazer Stories","headlineDescription":"Meet the innovators driving business impact and building successful careers with Salesforce."},"bladeId":"1731439402436_182q","listItems":[{"ID":0,"link":{"label":"Trailblazer Series","url":"https://www.salesforce.com/plus/series/trailblazer","target":"_self","ariaLabel":""},"bladeId":"1731439402436_k5w"},{"ID":1,"link":{"label":"Trailblazer 360 Blog","url":"https://www.salesforce.com/blog/category/trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_2gg"},{"ID":2,"link":{"label":"Be a Trailblazer","url":"https://www.salesforce.com/company/be-a-trailblazer/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_zry"}]},"bladeId":"1731439402436_11gb","buttonlink":{"label":"Trailblazer Stories","url":"https://www.salesforce.com/trailblazer-stories/","ariaLabel":""}}]},{"ID":3,"title":"Learning","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Join for free","url":"https://trailblazer.me/"},"body":"Unlock free hands-on learning, our global community, original series, and support.","title":"Become a Trailblazer.","bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-resources-mobile.png?w=840","alt":null,"title":"2022/06/nav-resources-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376},"topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"eyebrowMediaImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-trailhead.png?w=86","alt":"","title":"2022/06/nav-trailhead.png","sizes":"(max-width: 86px) 100vw, 86px","width":86,"height":86}},"bladeId":"1731438979479_c7h","navigationItems":[{"ID":0,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore Trailhead","url":"https://trailhead.salesforce.com/"},"headlineText":"Learning on Trailhead","headlineDescription":"Skill up for the future from anywhere with Trailhead, our free, online learning platform."},"bladeId":"1731439402436_f5e","listItems":[{"ID":0,"description":"Explore guided learning paths to quickly learn in-demand skills.","link":{"label":"Trails","url":"https://trailhead.salesforce.com/trails/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_3j2"},{"ID":1,"description":"Accelerate learning with access to Salesforce experts.","link":{"label":"Expert-led Learning","url":"https://trailheadacademy.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_9p1"},{"ID":2,"description":"Earn resume-worthy Salesforce credentials. ","link":{"label":"Salesforce Certification","url":"https://trailhead.salesforce.com/credentials/administratoroverview","target":"_self","ariaLabel":""},"bladeId":"1731439402436_5xn"},{"ID":3,"description":"Find your career in the Salesforce ecosystem. ","link":{"label":"Career Paths","url":"https://trailhead.salesforce.com/career-path/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_je6"}]},"bladeId":"1731439402436_g9c","buttonlink":{"label":"Learning on Trailhead","url":"https://trailhead.salesforce.com/","ariaLabel":"Learning on Trailhead"}},{"ID":1,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all events","url":"https://www.salesforce.com/events/"},"headlineText":"Events","headlineDescription":"Join us for live and on-demand local, global, and digital events."},"bladeId":"1731439402436_l1b","listItems":[{"ID":0,"link":{"label":"Dreamforce 2024","url":"https://www.salesforce.com/dreamforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_15kp"},{"ID":1,"link":{"label":"Connections","url":"https://www.salesforce.com/connections/ ","target":"_self","ariaLabel":""},"bladeId":"1731439402436_3kc"},{"ID":2,"link":{"label":"Salesforce+","url":"https://www.salesforce.com/plus","target":"_self","ariaLabel":""},"bladeId":"1731439402436_d92"},{"ID":3,"link":{"label":"Webinars","url":"https://www.salesforce.com/events/webinars/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_5v9"},{"ID":4,"link":{"label":"Community Events","url":"https://trailhead.salesforce.com/community/conferences","target":"_self","ariaLabel":""},"bladeId":"1731439402436_cbf"},{"ID":5,"link":{"label":"Developer Events","url":"https://developer.salesforce.com/events","target":"_self","ariaLabel":""},"bladeId":"1731439402436_jq6"},{"ID":6,"link":{"label":"Customer Success Events","url":"https://cs.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_2vp"},{"ID":7,"link":{"label":"Local User Groups","url":"https://trailblazercommunitygroups.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_i19"}]},"bladeId":"1731439402436_nt8","buttonlink":{"label":"Events","url":"https://www.salesforce.com/events/","ariaLabel":"Events"}},{"ID":2,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore all blogs","url":"https://www.salesforce.com/blog-hub/"},"headlineText":"Blogs","headlineDescription":"Discover tips and insights from experts to supercharge your digital journey."},"bladeId":"1731439402436_15u1","listItems":[{"ID":0,"link":{"label":"The 360 Blog","url":"https://www.salesforce.com/blog/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_14vg"},{"ID":1,"link":{"label":"Careers Blog","url":"https://careers.salesforce.com/en/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1ahn"},{"ID":2,"link":{"label":"AI Research Blog","url":"https://blog.salesforceairesearch.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_kv2"},{"ID":3,"link":{"label":"Developer Blog","url":"https://developer.salesforce.com/blogs","target":"_self","ariaLabel":""},"bladeId":"1731439402436_cs7"},{"ID":4,"link":{"label":"Admin Blog","url":"https://admin.salesforce.com/blog","target":"_self","ariaLabel":""},"bladeId":"1731439402436_19mf"},{"ID":5,"link":{"label":"Architect Blog","url":"https://medium.com/salesforce-architects","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1co4"},{"ID":6,"link":{"label":"Engineering Blog","url":"https://engineering.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_vig"},{"ID":7,"link":{"label":"Design Blog","url":"https://www.salesforce.com/blog/category/design/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1a5b"},{"ID":8,"link":{"label":"Slack Blog","url":"https://slack.com/blog","target":"_self","ariaLabel":""},"bladeId":"1731439402436_esp"},{"ID":9,"link":{"label":"Tableau Blog","url":"https://www.tableau.com/blog","target":"_self","ariaLabel":""},"bladeId":"1731439402436_d6a"},{"ID":10,"link":{"label":"MuleSoft Blog","url":"https://blogs.mulesoft.com/bloghome/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_x4a"},{"ID":11,"link":{"label":"Heroku Blog","url":"https://blog.heroku.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ucw"}]},"bladeId":"1731439402436_dry","buttonlink":{"label":"Blogs","url":"https://www.salesforce.com/blog-hub/","ariaLabel":"Blogs"}},{"ID":3,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/resources/topics/","label":"Explore all topics"},"headlineText":"By Topic","headlineDescription":"Find products and resources to help you become a customer company."},"bladeId":"1731439402436_xhl","listItems":[{"ID":0,"link":{"label":"Customer Relationships","url":"https://www.salesforce.com/resources/customer-relationships/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_e8s"},{"ID":1,"link":{"label":"Data","url":"https://www.salesforce.com/resources/data/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_pdb"},{"ID":2,"link":{"label":"AI","url":"https://www.salesforce.com/resources/ai/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_icx"},{"ID":3,"link":{"label":"Digital Transformation","url":"https://www.salesforce.com/resources/digital-transformation/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_1aq4"},{"ID":4,"link":{"label":"Automation","url":"https://www.salesforce.com/resources/automation/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_15is"},{"ID":5,"link":{"label":"Future of Work","url":"https://www.salesforce.com/resources/future-of-work/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_80z"},{"ID":6,"link":{"label":"Business as a Platform for Change","url":"https://www.salesforce.com/resources/platform-for-change/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_qsu"},{"ID":7,"link":{"label":"Sustainability","url":"https://www.salesforce.com/resources/sustainability/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_s8w"},{"ID":8,"link":{"label":"Resource Center Home","url":"https://www.salesforce.com/resources/","target":"_self","ariaLabel":""},"bladeId":"1731439402436_ylj"}]},"bladeId":"1731439402436_w3e","buttonlink":{"label":"By Topic","url":"https://www.salesforce.com/resources/topics/","ariaLabel":"By Topic"}},{"ID":4,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore by role","url":"https://www.salesforce.com/resources/roles/"},"headlineText":"By Role","headlineDescription":"Explore relevant resources for you, your team, and your organization."},"bladeId":"1731439402437_17jv","listItems":[{"ID":0,"link":{"label":"Sales","url":"https://www.salesforce.com/blog/sales","target":"_self","ariaLabel":""},"bladeId":"1731439402437_4ry"},{"ID":1,"link":{"label":"Service","url":"https://www.salesforce.com/resources/service/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_ycq"},{"ID":2,"link":{"label":"Marketing","url":"https://www.salesforce.com/resources/marketing/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_133x"},{"ID":3,"link":{"label":"Commerce","url":"https://www.salesforce.com/resources/commerce/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_2t2"},{"ID":4,"link":{"label":"IT & App Dev","url":"https://www.salesforce.com/resources/app-development/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_lf6"},{"ID":5,"link":{"label":"Small Business","url":"https://www.salesforce.com/resources/small-business/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_y6l"},{"ID":6,"link":{"label":"Architects","url":"https://architect.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_14sh"},{"ID":7,"link":{"label":"Designers","url":"https://www.salesforce.com/design/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_i8v"},{"ID":8,"link":{"label":"Developers","url":"https://developer.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_134d"},{"ID":9,"link":{"label":"Admins","url":"https://admin.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_14w4"},{"ID":10,"link":{"label":"Resource Center Home","url":"https://www.salesforce.com/resources/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_aml"}]},"bladeId":"1731439402436_zoh","buttonlink":{"label":"By Role","url":"https://www.salesforce.com/resources/roles/","ariaLabel":"By Role"}},{"ID":5,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore all industries","url":"https://www.salesforce.com/resources/industries/"},"headlineText":"By Industry","headlineDescription":"Discover research, insights, and solutions tailored to your company and industry."},"bladeId":"1731439402437_iyq","listItems":[{"ID":0,"link":{"label":"Automotive","url":"https://www.salesforce.com/resources/automotive/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_kc5"},{"ID":1,"link":{"label":"Communications","url":"https://www.salesforce.com/resources/communications/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_143j"},{"ID":2,"link":{"label":"Consumer Goods","url":"https://www.salesforce.com/resources/consumer-goods/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_r8g"},{"ID":3,"link":{"label":"Energy & Utilities","url":"https://www.salesforce.com/resources/energy-utilities/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_e89"},{"ID":4,"link":{"label":"Engineering, Construction & Real Estate","url":"https://www.salesforce.com/resources/engineering-construction-real-estate/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_5oj"},{"ID":5,"link":{"label":"Financial Services","url":"https://www.salesforce.com/resources/financial-services/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_14im"},{"ID":6,"link":{"label":"Government","url":"https://www.salesforce.com/resources/government/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_14s1"},{"ID":7,"link":{"label":"Healthcare & Life Sciences","url":"https://www.salesforce.com/resources/healthcare-life-sciences/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_x5"},{"ID":8,"link":{"label":"Manufacturing","url":"https://www.salesforce.com/resources/manufacturing/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_5m2"},{"ID":9,"link":{"label":"Media","url":"https://www.salesforce.com/resources/media/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_669"},{"ID":10,"link":{"label":"Professional Services","url":"https://www.salesforce.com/resources/professional-services/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_t38"},{"ID":11,"link":{"label":"Retail","url":"https://www.salesforce.com/resources/retail/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1aqh"},{"ID":12,"link":{"label":"Travel, Transportation & Hospitality","url":"https://www.salesforce.com/resources/transportation-hospitality/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_18q0"},{"ID":13,"link":{"label":"Resource Center Home","url":"https://www.salesforce.com/resources/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1bdr"}]},"bladeId":"1731439402437_tnk","buttonlink":{"label":"By Industry","url":"https://www.salesforce.com/resources/industries/","ariaLabel":"By Industry"}},{"ID":6,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-resources-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-resources-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Explore by content type","url":"https://www.salesforce.com/resources/content-type/"},"headlineText":"By Content Type","headlineDescription":"Engage with endless, expert resources – in whatever format you prefer."},"bladeId":"1731439402437_1cbt","listItems":[{"ID":0,"link":{"label":"Articles","url":"https://www.salesforce.com/resources/articles/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_19n7"},{"ID":1,"link":{"label":"Guides","url":"https://www.salesforce.com/resources/guides/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_lp5"},{"ID":2,"link":{"label":"Podcasts","url":"https://www.salesforce.com/resources/podcasts/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_12d6"},{"ID":3,"link":{"label":"Research & Reports","url":"https://www.salesforce.com/resources/research-reports/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_5s9"},{"ID":4,"link":{"label":"Videos","url":"https://www.salesforce.com/resources/videos/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_18mq"},{"ID":5,"link":{"label":"Webinars","url":"https://www.salesforce.com/resources/webinars/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_3ms"},{"ID":6,"link":{"label":"Resource Center Home","url":"https://www.salesforce.com/resources/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1aop"}]},"bladeId":"1731439402437_xpk","buttonlink":{"label":"By Content Type","url":"https://www.salesforce.com/resources/content-type/","ariaLabel":"By Content Type"}}]},{"ID":4,"title":"Support","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_blank","label":"Visit the Help Center","url":"https://help.salesforce.com/s/"},"body":"Find critical answers for all things Salesforce – search resources, browse documentation, log cases, and more. ","title":"Questions? We can help.","topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-support-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-support-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-support-mobile.png?w=840","alt":null,"title":"2022/06/nav-support-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1731438979482_12po","navigationItems":[{"ID":0,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Visit the Help Center","url":"https://help.salesforce.com/s/"},"headlineText":"Help & Documentation","headlineDescription":"Need help? Log cases, find documentation, and more – all the support you need, wherever you need it."},"bladeId":"1731439402437_xzc","listItems":[{"ID":0,"link":{"label":"Known Issues","url":"https://issues.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_tzh"},{"ID":1,"link":{"label":"Developer Documentation","url":"https://developer.salesforce.com/docs","target":"_self","ariaLabel":""},"bladeId":"1731439402437_11r5"}]},"bladeId":"1731439402437_cpd","buttonlink":{"label":"Help & Documentation","url":"https://help.salesforce.com/s/","ariaLabel":"Help & Documentation"}},{"ID":1,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/communities/","label":"Explore communities"},"headlineDescription":"Meet people, learn skills, find apps and experts, and share feedback by joining Salesforce communities.","headlineText":"Communities"},"bladeId":"1731439402437_cta","listItems":[{"ID":0,"description":"Connect with peers to learn skills and grow.","link":{"label":"Trailblazer Community","url":"https://trailhead.salesforce.com/trailblazer-community/feed","target":"_self","ariaLabel":""},"bladeId":"1731439402437_18at"},{"ID":1,"description":"Collaborate, learn, and manage your partner business.","link":{"label":"Partner Community","url":"https://partners.salesforce.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_17ce"},{"ID":2,"description":"Help us build the Salesforce roadmap by sharing your feedback.","link":{"label":"IdeaExchange","url":"https://ideas.salesforce.com/s/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_a2m"}]},"bladeId":"1731439402437_oke","buttonlink":{"label":"Communities","url":"https://www.salesforce.com/communities/","ariaLabel":"Communities"}},{"ID":2,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-support-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-support-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/services/overview/","label":"See all services"},"headlineText":"Services & Plans","headlineDescription":"Reach your goals with our customer success experts."},"bladeId":"1731439402437_8lr","listItems":[{"ID":0,"description":"Get the right level of support and guidance to grow your business.","link":{"label":"Success Plans","url":"https://www.salesforce.com/services/success-plans/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_isf"},{"ID":1,"description":"Implement, innovate, and transform your enterprise with help from Salesforce experts.","link":{"label":"Professional Services","url":"https://www.salesforce.com/services/professional-services/overview/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_kgj"}]},"bladeId":"1731439402437_j8p","buttonlink":{"label":"Services & Plans","url":"https://www.salesforce.com/services/overview/","ariaLabel":"Services & Plans"}},{"ID":3,"bladeId":"1731439402437_utt","buttonlink":{"label":"Your Account","url":"https://www.salesforce.com/campaign/your-account/","ariaLabel":"Your Account"},"panelLinkedList":{"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/campaign/your-account/","label":"Explore Your Account features"},"headlineText":"Your Account","headlineDescription":"Discover new products and add-ons, manage your subscriptions, and access invoices and payments."},"bladeId":"1731439402437_13ka"}}]},{"ID":5,"title":"Company","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Learn about us ","url":"https://www.salesforce.com/company/our-story/"},"body":"We believe in building relationships – not just between companies and customers, but among our global communities.","title":"Hear our story.","topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":680},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-company-mobile.png?w=840","alt":null,"title":"2022/06/nav-company-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1731438979485_uyn","navigationItems":[{"ID":0,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See our story","url":"https://www.salesforce.com/company/our-story/"},"headlineText":"About Salesforce","headlineDescription":"Learn about our history, products, and values."},"bladeId":"1731439402437_g25","listItems":[{"ID":0,"link":{"label":"What Is Salesforce?","url":"https://www.salesforce.com/products/what-is-salesforce/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_15a"},{"ID":1,"link":{"label":"Leadership","url":"https://www.salesforce.com/company/leadership/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_pfq"},{"ID":2,"link":{"label":"Global Offices","url":"https://www.salesforce.com/company/locations/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_qw0"},{"ID":3,"link":{"label":"Salesforce Swag Store","url":"https://www.salesforcestore.com/","target":"_blank","ariaLabel":""},"bladeId":"1731439402437_1549"},{"ID":4,"link":{"label":"Salesforce Ventures","url":"https://salesforceventures.com/","target":"_blank","ariaLabel":""},"bladeId":"1731439402437_ctj"},{"ID":5,"link":{"label":"Investor Relations","url":"https://investor.salesforce.com/overview/default.aspx","target":"_self","ariaLabel":""},"bladeId":"1731439402437_mq2"}]},"bladeId":"1731439402437_xw6","buttonlink":{"label":"About Salesforce","url":"https://www.salesforce.com/company/our-story/","ariaLabel":"About Salesforce"}},{"ID":1,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See what drives us","url":"https://www.salesforce.com/company/our-values/"},"headlineText":"Our Values","headlineDescription":"We are guided by our values and strive to do well in business while doing good in our communities."},"bladeId":"1731439402437_jnh","listItems":[{"ID":0,"link":{"label":"Trust","url":"https://trust.salesforce.com/","target":"_blank","ariaLabel":""},"bladeId":"1731439402437_cfn"},{"ID":1,"link":{"label":"Customer success","url":"https://www.salesforce.com/customer-stories/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_sk9"},{"ID":2,"link":{"label":"Innovation","url":"https://www.salesforce.com/products/innovation/winter-25-release/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_qr1"},{"ID":3,"link":{"label":"Equality","url":"https://www.salesforce.com/company/equality/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_sot"},{"ID":4,"link":{"label":"Sustainability","url":"https://www.salesforce.com/company/sustainability/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_yx9"}]},"bladeId":"1731439402437_7ch","buttonlink":{"label":"Our Values","url":"https://www.salesforce.com/company/our-values/","ariaLabel":"Our Values"}},{"ID":2,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/company/esg-and-impact/","label":"Learn about our ESG & Impact initiatives"},"headlineText":"Our Impact","headlineDescription":"Business is the greatest platform for change. We use the full power of Salesforce to make the world a better place for all of our stakeholders."},"bladeId":"1731439402437_4k0","listItems":[{"ID":0,"link":{"label":"Equality","url":"https://www.salesforce.com/company/equality/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_4u2"},{"ID":1,"link":{"label":"Accessibility","url":"https://www.salesforce.com/company/accessibility/tech-workplace/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_19yt"},{"ID":2,"link":{"label":"Sustainability","url":"https://www.salesforce.com/company/sustainability/ ","target":"_self","ariaLabel":""},"bladeId":"1731439402437_gcq"},{"ID":3,"link":{"label":"Philanthropy","url":"https://www.salesforce.com/company/philanthropy/ ","target":"_self","ariaLabel":""},"bladeId":"1731439402437_15b"},{"ID":4,"link":{"label":"Ethical and Humane Use","url":"https://www.salesforce.com/company/intentional-innovation/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_d03"},{"ID":5,"link":{"label":"Public Policy","url":"https://www.salesforce.com/company/public-policy/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1888"}]},"bladeId":"1731439402437_16y3","buttonlink":{"label":"Our Impact","url":"https://www.salesforce.com/company/esg-and-impact/","ariaLabel":"Our Impact"}},{"ID":3,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See all careers","url":"https://careers.salesforce.com/en/"},"headlineText":"Careers","headlineDescription":"Start a new journey with us – a career here at Salesforce."},"bladeId":"1731439402437_6ng","listItems":[{"ID":0,"link":{"label":"University Recruiting ","url":"https://careers.salesforce.com/en/university/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1m"}]},"bladeId":"1731439402437_ggy","buttonlink":{"label":"Careers","url":"https://careers.salesforce.com/en/","ariaLabel":"Careers"}},{"ID":4,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/news/","label":"Visit the newsroom"},"headlineText":"Newsroom","headlineDescription":"Stay informed with the latest news and announcements, fresh off the press."},"bladeId":"1731439402437_qw4","listItems":[{"ID":0,"link":{"label":"Analyst Reports ","url":"https://www.salesforce.com/company/analyst-reports/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_qsz"},{"ID":1,"link":{"label":"Quarter in Review","url":"https://www.salesforce.com/news/press-releases/2024/02/28/fy24-q4-earnings/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_dcj"}]},"bladeId":"1731439402437_doz","buttonlink":{"label":"News","url":"https://www.salesforce.com/news/","ariaLabel":"News"}},{"ID":5,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See legal","url":"https://www.salesforce.com/company/legal/"},"headlineDescription":"Find answers to your questions about Salesforce agreement terms, policies, intellectual property, corporate governance and compliance for customers, employees, partners and suppliers.","headlineText":"Legal"},"bladeId":"1731439402437_1cil","listItems":[{"ID":0,"link":{"label":"For Customers","url":"https://www.salesforce.com/company/legal/customer-agreements/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_ben"},{"ID":1,"link":{"label":"For Partners and Alliances","url":"https://www.salesforce.com/company/legal/partner-agreements/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_83k"},{"ID":2,"link":{"label":"For Suppliers","url":"https://www.salesforce.com/company/legal/supplier-agreements/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_np0"},{"ID":3,"link":{"label":"Terms of Service ","url":"https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_7gz"},{"ID":4,"link":{"label":"TMCU Guidelines","url":"https://www.salesforce.com/company/legal/tmcusageguidelines/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_119a"},{"ID":5,"link":{"label":"DMCA","url":"https://www.salesforce.com/company/legal/dmca/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1d62"},{"ID":6,"link":{"label":"Privacy Info","url":"https://www.salesforce.com/company/legal/privacy/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_12zu"},{"ID":7,"link":{"label":"Compliance","url":"https://www.salesforce.com/company/legal/compliance/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_f0y"},{"ID":8,"link":{"label":"Product Accessibility Status","url":"https://www.salesforce.com/company/legal/508_accessibility/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_z2j"},{"ID":9,"link":{"label":"Governance","url":"https://investor.salesforce.com/corporate-governance/default.aspx","target":"_self","ariaLabel":""},"bladeId":"1731439402437_zkw"}]},"bladeId":"1731439402437_1ebe","buttonlink":{"label":"Legal","url":"https://www.salesforce.com/company/legal/","ariaLabel":""}},{"ID":6,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-company-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-company-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"See our brands","url":"https://www.salesforce.com/company/our-brands/"},"headlineDescription":"Explore the Salesforce brands delivering success now. ","headlineText":"More Salesforce Brands"},"bladeId":"1731439402437_ei1","listItems":[{"ID":0,"link":{"label":"Tableau","url":"https://www.tableau.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_16s8"},{"ID":1,"link":{"label":"Slack","url":"https://slack.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1d2h"},{"ID":2,"link":{"label":"MuleSoft","url":"https://www.mulesoft.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_mq5"},{"ID":3,"link":{"label":"Heroku","url":"https://www.heroku.com/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1661"},{"ID":4,"link":{"label":"Salesforce.org","url":"https://www.salesforce.org/","target":"_self","ariaLabel":""},"bladeId":"1731439402437_1e92"}]},"bladeId":"1731439402437_axi","buttonlink":{"label":"More Salesforce Brands","url":"https://www.salesforce.com/company/our-brands/","ariaLabel":"More Salesforce Brands"}}]},{"ID":6,"title":"Salesforce+","panelPromo":{"backgroundColor":"#EAF5FE","cta":{"target":"_self","label":"Visit Salesforce+","url":"https://www.salesforce.com/plus"},"body":"Grow your career and company with the free streaming service for business.","title":"Explore Salesforce+.","topImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-salesforce-plus-promo-sky-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-promo-sky-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-salesforce-plus-promo-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-salesforce-plus-promo-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"bottomImageMobile":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-salesforce-plus-mobile.png?w=840","alt":null,"title":"2022/06/nav-salesforce-plus-mobile.png","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":376}},"bladeId":"1731438979489_n4m","navigationItems":[{"ID":0,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/10/nav-salesforce-plus-dreamforce-bottom-desktop.jpg?w=840","alt":null,"title":"2022/10/nav-salesforce-plus-dreamforce-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","url":"https://www.salesforce.com/plus/events","label":"Learn about Salesforce events"},"headlineDescription":"Catch all the excitement and inspiration from our events like Dreamforce anytime, from anywhere.","headlineText":"Events"},"bladeId":"1731439402437_zfv"},"bladeId":"1731439402437_177t","buttonlink":{"label":"Events","url":"https://www.salesforce.com/plus/events","ariaLabel":"Events"}},{"ID":1,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Start watching","url":"https://www.salesforce.com/plus"},"headlineDescription":"Watch entertaining business shows starring people in roles and industries just like yours.","headlineText":"Original Series"},"bladeId":"1731439402437_gpp"},"bladeId":"1731439402437_p46","buttonlink":{"label":"Original Series","url":"https://www.salesforce.com/plus","ariaLabel":"Original Series"}},{"ID":2,"panelLinkedList":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2022/06/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg?w=840","alt":null,"title":"2022/06/nav-salesforce-plus-original-content-my-list-bottom-desktop.jpg","sizes":"(max-width: 840px) 100vw, 840px","width":840,"height":460},"hero":{"cta":{"target":"_self","label":"Go to my list","url":"https://www.salesforce.com/plus/mylist"},"headlineDescription":"Save inspiring content to watch later.","headlineText":"My List"},"bladeId":"1731439402437_pyz"},"bladeId":"1731439402437_15ln","buttonlink":{"label":"My List","url":"https://www.salesforce.com/plus/mylist","ariaLabel":"My List"}}]}],"utility-navigation-c360":{"labelBack":"Back","logoAlt":"Salesforce Home","labelMore":"More","search":{"label":"","url":"https://www.salesforce.com/search/","target":"_self","ariaLabel":"Search"},"bladeId":"1724186258992_1b0c","contact":{"title":"Contact Us","firstSubtitle":"By phone","bladeId":"1724186268249_fgl","links":[{"label":"Contact Us","url":"https://www.salesforce.com/company/contact-us/?d=cta-header-9"},{"label":"Contact Sales","url":"https://www.salesforce.com/company/contact-us/?d=cta-header-9","bladeId":"1724186278168_19x2"},{"label":"Contact Support","url":"https://help.salesforce.com/s/support","target":"_self","bladeId":"1724186278182_104r"},{"label":"Contact Trailhead","url":"https://trailhead.salesforce.com/help?support=home","target":"_self","bladeId":"1724186278191_b1d"}],"secondSubtitle":"Online","phones":[{"url":"tel:1-800-664-9073","label":"1-800-664-9073","target":"_self","ariaLabel":"","bladeId":"1724186276722_1bgu"}]},"login":{"labelLogin":"Login","labelMyAccounts":"My Account","authBackgroundImage":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2021/07/homepage-ad-management-fg.png?w=1024","alt":null,"title":"2021/07/homepage-ad-management-fg.png","sizes":"(max-width: 1024px) 100vw, 1024px","width":1024,"height":682},"bladeId":"1732185194227_TgzU","labelProducts":"Products","loginSalesforce":{"label":"Salesforce","url":"https://login.salesforce.com/","target":"_self","ariaLabel":""},"loginApps":[{"ID":0,"link":{"label":"Marketing Cloud","url":"https://mc.exacttarget.com/","target":"_self","ariaLabel":""},"bladeId":"1732185194227_ZRQ1"}],"labelTrailblazer":"Experiences","labelTbDescription":"Access Trailhead, your Trailblazer profile, community, learning, original series, events, support, and more.","trailblazer":{"label":"Trailblazer Account","ariaLabel":"","description":"","target":"_self"},"settings":{"label":"Settings","ariaLabel":"","target":"_self"},"logout":{"label":"Logout","ariaLabel":"","target":"_self"},"switchAccount":{"label":"Profile","ariaLabel":"","target":"_self"}},"ctamain":{"label":"Try for free","url":"https://www.salesforce.com/form/signup/freetrial-elf-v2/?d=70130000000EqoP","ariaLabel":"","target":"_blank","variant":"trial"},"searchComponent":{"globalSearchFind":"Can't find what you're looking for?","globalSearchTry":"Try global search","globalSearchUrl":"https://www.salesforce.com/search/","topResults":"Top results","viewAll":"View all","searchAriaLabel":"nav.utility.search.search_aria_label","searchClearAriaLabel":"Clear","quickLinksHeader":"Popular searches","searchPlaceholder":"Search","organizationId":"org62salesforce","accessToken":"xx24e65ef6-c6f0-4a55-b6b9-e7fd84967788","searchVariant":"search-icon-with-dropdown","searchWithQuickLinks":"TRUE","searchHub":"WWW-United States","searchSite":"www","quick_links":[{"ID":0,"label":"Einstein AI Security"},{"ID":1,"label":"Data Cloud"},{"ID":2,"label":"Pricing"}]}},"region-selector-c360":{"title":"Change Region ","bladeId":"1724186258959_18g6","regionItems":[{"title":"Americas","bladeId":"1724186282558_tc3","ID":0,"regionItems":[{"ID":0,"item":{"target":"_self","label":"América Latina (Español)","url":"https://www.salesforce.com/mx/","ariaLabel":""},"lang":"es"},{"ID":1,"item":{"target":"_self","label":"Brasil (Português)","url":"https://www.salesforce.com/br/"},"lang":"pt"},{"ID":2,"item":{"target":"_self","label":"Canada (English)","url":"https://www.salesforce.com/ca/"},"lang":"ca"},{"ID":3,"item":{"target":"_self","label":"Canada (Français)","url":"https://www.salesforce.com/fr-ca/"},"lang":"fr"},{"ID":4,"item":{"target":"_self","label":"United States (English)","url":"https://www.salesforce.com/?ir=1","ariaLabel":""},"lang":"en"}]},{"title":"Europe, Middle East, and Africa","bladeId":"1724186282569_3mb","ID":1,"regionItems":[{"ID":0,"item":{"target":"_self","label":"España (Español)","url":"https://www.salesforce.com/es/"},"lang":"es"},{"ID":1,"item":{"target":"_self","label":"Deutschland (Deutsch)","url":"https://www.salesforce.com/de/","ariaLabel":""},"lang":"de"},{"ID":2,"item":{"target":"_self","label":"France (Français)","url":"https://www.salesforce.com/fr/"},"lang":"fr"},{"ID":3,"item":{"target":"_self","label":"Italia (Italiano)","url":"https://www.salesforce.com/it/"},"lang":"it"},{"ID":4,"item":{"target":"_self","label":"Nederland (Nederlands)","url":"https://www.salesforce.com/nl/"},"lang":"nl"},{"ID":5,"item":{"target":"_self","label":"Sverige (Svenska)","url":"https://www.salesforce.com/se/"},"lang":"sv"},{"ID":6,"item":{"target":"_self","label":"United Kingdom (English)","url":"https://www.salesforce.com/uk/"},"lang":"en"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/eu/"},"lang":"en"}]},{"title":"Asia Pacific","bladeId":"1724186282578_1aab","ID":2,"regionItems":[{"ID":0,"item":{"target":"_self","label":"Australia & New Zealand (English)","url":"https://www.salesforce.com/au/","ariaLabel":""},"lang":"en"},{"ID":1,"item":{"target":"_self","label":"India (English)","url":"https://www.salesforce.com/in/"},"lang":"en"},{"ID":2,"item":{"target":"_self","label":"日本 (日本語)","url":"https://www.salesforce.com/jp/"},"lang":"ja"},{"ID":3,"item":{"target":"_self","label":"中国 (简体中文)","url":"https://www.salesforce.com/cn/"},"lang":"zh-Hant"},{"ID":4,"item":{"target":"_self","label":"台灣 (繁體中文)","url":"https://www.salesforce.com/tw/"},"lang":"zh-Hant"},{"ID":5,"item":{"target":"_self","label":"한국 (한국어)","url":"https://www.salesforce.com/kr/"},"lang":"ko"},{"ID":6,"item":{"target":"_self","label":"ประเทศไทย (ไทย)","url":"https://www.salesforce.com/th/"},"lang":"th"},{"ID":7,"item":{"target":"_self","label":"All other countries (English)","url":"https://www.salesforce.com/ap/"},"lang":"en"}]}]},"isPreview":false,"contextnav-c360":{"propertyTitle":{"label":"Artificial Intelligence","url":"https://www.salesforce.com/artificial-intelligence/","target":"_self","ariaLabel":""},"propertyLogo":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/icon-sales.svg?w=1024","alt":null,"title":null,"sizes":"(max-width: 1024px) 100vw, 1024px","width":"1024","height":"1024"},"utilityNavigation":{"ctamain":{"variant":"primary","label":"cta 1","url":"https://www.salesforce.com/","cta":{"variant":"primary","label":"Talk to an expert","url":"https://www.salesforce.com/form/einstein-gpt/contact-us/?d=pb","target":"_blank","ariaLabel":""}},"ctasecondary":{"variant":"primary","label":"cta 2","url":"https://www.salesforce.com/"}},"bladeId":"1731955147691_1007","icon":{"src":null,"alt":null,"title":null,"sizes":false,"width":null,"height":null},"variation":"static","isLogoEnabled":false,"menuGroup":{"menuItems":[{"ID":1,"link":{"label":"Overview","url":"https://www.salesforce.com/artificial-intelligence/","target":"_self","ariaLabel":""},"bladeId":"1731955205089_ji6"},{"ID":2,"title":"Products","bladeId":"1731955205091_16lz","submenu":[{"ID":1,"eyebrowHeading":"Products","bladeId":"1731955206855_xst","menuItems":[{"ID":1,"link":{"target":"_self","url":"https://www.salesforce.com/agentforce/","label":"Agentforce"},"bladeId":"1731955238414_1dbt"},{"ID":2,"link":{"target":"_self","label":"Einstein Copilot","url":"https://www.salesforce.com/artificial-intelligence/einstein-ai-assistant/"},"bladeId":"1731955238414_16zd"},{"ID":3,"link":{"target":"_self","label":"Prompt Builder","url":"https://www.salesforce.com/artificial-intelligence/prompt-builder/"},"bladeId":"1731955238414_1bcz"},{"ID":4,"link":{"target":"_self","label":"AI for Business","url":"https://www.salesforce.com/artificial-intelligence/business/"},"bladeId":"1731955238414_15rd"}]},{"ID":2,"eyebrowHeading":"Capabilities","bladeId":"1731955206858_14yp","menuItems":[{"ID":1,"link":{"target":"_self","url":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","label":"Trusted AI"},"bladeId":"1731955238414_ncx"},{"ID":2,"link":{"target":"_self","label":"Low Code AI Builders","url":"https://www.salesforce.com/artificial-intelligence/ai-builder/"},"bladeId":"1731955238414_132g"}]}]},{"ID":3,"title":"Solutions","bladeId":"1731955205093_13cz","submenu":[{"ID":1,"bladeId":"1731955238414_3rd","menuItems":[{"ID":1,"link":{"target":"_self","label":"Sales AI","url":"https://www.salesforce.com/sales/artificial-intelligence/"},"bladeId":"1731955238414_ufz"},{"ID":2,"link":{"target":"_self","label":"Customer Service AI","url":"https://www.salesforce.com/service/ai/"},"bladeId":"1731955238414_1ach"},{"ID":3,"link":{"target":"_self","label":"Marketing AI","url":"https://www.salesforce.com/marketing/ai/"},"bladeId":"1731955238414_b09"},{"ID":4,"link":{"target":"_self","label":"Commerce AI","url":"https://www.salesforce.com/commerce/ai/"},"bladeId":"1731955238414_y9g"},{"ID":5,"link":{"target":"_self","label":"Dev and Admin AI","url":"https://www.salesforce.com/artificial-intelligence/developers/"},"bladeId":"1731955238414_jh6"}]}]},{"ID":4,"title":"Use Cases","bladeId":"1731955205094_11f7","submenu":[{"ID":1,"bladeId":"1731955238414_18f8","menuItems":[{"ID":1,"link":{"target":"_self","label":"Generate a Sales Pitch","url":"https://www.salesforce.com/artificial-intelligence/use-cases/generate-a-sales-pitch"},"bladeId":"1731955238414_p7m"},{"ID":2,"link":{"target":"_self","label":"Product or Order Recommendation","url":"https://www.salesforce.com/artificial-intelligence/use-cases/product-order-recommendation/"},"bladeId":"1731955238414_k8e"},{"ID":3,"link":{"target":"_self","url":"https://www.salesforce.com/artificial-intelligence/use-cases/find-and-summarize-similar-cases/","label":"Find and Summarize Similar Cases"},"bladeId":"1731955238414_1ace"}],"ctaLink":{"target":"_self","label":"See all AI use cases","url":"https://www.salesforce.com/artificial-intelligence/use-cases/","ariaLabel":""}}]},{"ID":5,"title":"Resources","bladeId":"1731955205096_1e55","submenu":[{"ID":1,"bladeId":"1731955238414_uob","menuItems":[{"ID":1,"link":{"target":"_self","label":"What is AI?","url":"https://www.salesforce.com/artificial-intelligence/what-is-ai/"},"bladeId":"1731955238414_36z"},{"ID":2,"link":{"target":"_self","label":"What is Conversational AI?","url":"https://www.salesforce.com/artificial-intelligence/what-is-conversational-ai/"},"bladeId":"1731955238414_ug0"},{"ID":3,"link":{"target":"_self","label":"What Is Generative AI?","url":"https://www.salesforce.com/artificial-intelligence/what-is-generative-ai/"},"bladeId":"1731955238414_16i1"},{"ID":4,"link":{"target":"_self","url":"https://www.salesforce.com/artificial-intelligence/generative-ai-glossary/","label":"Generative AI Glossary"},"bladeId":"1731955238414_gj7"},{"ID":5,"link":{"target":"_self","url":"https://www.salesforce.com/agentforce/what-are-ai-agents/","label":"What are AI Agents?"},"bladeId":"1731955238414_11y9"}]}]}]}}}, blades: [{"id":"1727290971343_dty","name":"sf/notification","attributes":{"audience_segment":["customer","prospect"],"experiment_type":"content","headline":"Watch the Agentforce Dreamforce Keynote: \"Build the Future with AI Agents\"","headline_color":"255, 255, 255","link":{"label":"Watch now","variant":"text","url":"https://www.salesforce.com/plus/experience/Dreamforce_2024/series/agentforce_&_data_cloud_at_dreamforce_2024/episode/episode-s1e27"},"blade_background_hex_color":"042D60"},"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1680117528404_qo8","name":"sf/logogrid","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing":true,"experiment_type":"content","card_type":"sf/logomark","card_link_visibility":true,"headline":"These companies are investing in the future of work with AI solutions.","description":"<p> </p>\n","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?w=1024","alt":"","title":"2024/08/logo-grid-background.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=768,235","width":768,"height":235},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=1024,313","width":1024,"height":313},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=1536,470","width":1536,"height":470},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=2048,627","width":2048,"height":627}],"width":1024,"height":313},"blade_background_shape":"convex","blade_background_color":"255, 255, 255"}},"media_items":[{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?w=320","alt":"RBC US Wealth logo","title":"2023/08/rbc-wealth-management.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?resize=300,169","width":300,"height":169}],"width":320,"height":180},"label":"Grubhub","content_source_type":"manual-content","link":{"url":"https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/","target":"_self"},"kind":"card_logomark","id":"1680117528333_ukd"},{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?w=1024","alt":"General Mills logo","title":"2024/05/General-Mills.png","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=300,175","width":300,"height":175},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=768,448","width":768,"height":448},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=1024,597","width":1024,"height":597},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=1536,895","width":1536,"height":895},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=2048,1194","width":2048,"height":1194}],"width":1024,"height":597},"label":"Smartbiz","content_source_type":"manual-content","link":{"url":"https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/"},"kind":"card_logomark","id":"1680117528367_7e1"},{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?w=320","alt":"Uber Eats logo","title":"2023/08/uber-eats.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?resize=300,169","width":300,"height":169}],"width":320,"height":180},"label":"RBC","content_source_type":"manual-content","link":{"url":"https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/"},"kind":"card_logomark","id":"1681835738077_t5t"},{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?w=320","alt":"Schneider Electric logo","title":"2023/08/schneider-electric.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?resize=300,169","width":300,"height":169}],"width":320,"height":180},"label":"Humana","content_source_type":"manual-content","link":{"url":"/ap/products/platform/customer-stories/schneider-electric/","target":"_self"},"kind":"card_logomark","id":"1680117528345_g0g"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1725474449877_l2x","name":"sf/oneup","attributes":{"blade_layout":"center","audience_segment":["customer","prospect"],"experiment_type":"content","headline":"AI that works for your business.","description":"<p>Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to solve issues faster and work smarter. Empower service reps, agents, marketers, and more with AI tools safely grounded in your customer data to make every customer experience more impactful.</p>\n","link_1":{"variant":"primary","label":"Explore Agentforce","source":"standard-link","url":"https://www.salesforce.com/agentforce/"},"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?w=1024","alt":"","title":"2024/08/marquee-einstein-trust-layer.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=1024,576","width":1024,"height":576},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=1536,864","width":1536,"height":864},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=2048,1152","width":2048,"height":1152}],"width":1024,"height":576}}},"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1679768474348_15tk","name":"sf/productfeature","attributes":{"blade_layout":"right","audience_segment":["prospect","customer"],"experiment_type":"content","headline":"Generate trusted content grounded in customer data.","description":"<p>Experience AI built into the flow of work, for any workflow, user, department, and <a href=\"https://www.salesforce.com/industries/artificial-intelligence/\" target=\"_self\">industry.</a></p>\n","blade_background_type":{"blade_background_color":"255, 255, 255","kind":"standard_background"}},"media_items":[{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?w=1024","alt":"An Outlook window displaying Einstein's product features. ","title":"2024/08/product-features-trusted-content-sales-ai.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Sales AI","description":"<p>Sell faster with trusted AI for sales. Ask Einstein to write emails enriched with customer data, generate concise summaries of sales calls, and use actionable insights to inform conversations. Use real-time predictions to guide sellers to close deals, automate sales process, and build stronger relationships with Sales AI.<br><br><a href=\"https://www.salesforce.com/sales/artificial-intelligence/\" target=\"_self\">Learn more</a></p>\n","kind":"card_showhide","id":"1679768474324_11mj"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024","alt":"A chat window with Einstein answering a user's question about setting up WiFi.","title":"2024/08/product-features-trusted-content-service-ai.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Customer Service AI","description":"<p>Deliver more personalized and impactful customer service experiences while boosting agent productivity. Leverage Salesforce Agentforce to surface relevant information during customer support interactions, helping your agents solve issues faster and delight customers. Utilize <a href=\"https://www.salesforce.com/agentforce/what-are-ai-agents/\" target=\"_self\">AI Agents</a> to automatically summarize case resolutions and build a knowledge base, empowering your agents, scaling service operations, and driving immediate value.</p>\n","kind":"card_showhide","id":"1682442240964_1akg"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?w=1024","alt":"Einstein showing a score with a tree in the background. ","title":"2024/08/product-features-trusted-content-marketing-ai.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Marketing AI","description":"<p>Drive personalization and productivity at scale with predictive and generative AI built directly into your marketing platform. Use insights to boost engagement, build highly personalized customer journeys and automatically customize outreach. Delight your customers with interactions powered by Einstein.<br><br><a href=\"https://www.salesforce.com/marketing/ai/\" target=\"_self\">Learn more</a></p>\n","kind":"card_showhide","id":"1682442243345_1czy"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024","alt":"A product description window showing current vs. generated text. Bushes, mountains, and a bird in the background. ","title":"2024/08/product-features-trusted-content-service-ai.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Commerce AI","description":"<p>Personalize every buyer and merchant experience with the most trusted and flexible ecommerce AI tools. Automatically generate product descriptions, recommend relevant products, and create seamless buying experiences. Innovate faster and increase conversions with Einstein.<br><br><a href=\"https://www.salesforce.com/commerce/ai/\" target=\"_self\">Learn more</a></p>\n","kind":"card_showhide","id":"1693332738214_2n0"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1693332834776_ijn","name":"sf/productfeature","attributes":{"blade_layout":"left","audience_segment":["prospect","customer"],"experiment_type":"content","headline":"Build and customize a conversational AI assistant for CRM.","description":"<p>Empower teams to get work done faster with intelligent actions, deploy <a href=\"https://www.salesforce.com/artificial-intelligence/what-is-conversational-ai/\" target=\"_self\">conversational AI</a> with built-in trust, and extend a unified copilot with clicks.</p>\n","link_1":{"variant":"primary","label":"Learn more","url":"https://www.salesforce.com/artificial-intelligence/prompt-builder/","ariaLabel":"","source":"standard-link"},"blade_background_type":{"blade_background_color":"255, 255, 255","kind":"standard_background"}},"media_items":[{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?w=1024","alt":"Einstein in a hot air balloon gesturing at his generated content on how to prepare for a meeting.","title":"2024/08/product-features-ai-assistant-copilot-builder.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Agent Builder","description":"<p>Extend Agent Builder with actions composed of familiar platform features like Flows, Apex code, MuleSoft APIs, and more. Turn workflows into copilot actions and test those interactions in a seamless user interface to monitor and govern your copilot.</p>\n","kind":"card_showhide","id":"1694457637306_3f8"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?w=1024","alt":"A configuration page with mountains, bushes, and a butterfly in the background.","title":"2024/08/product-features-ai-assistant-prompt-builder.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Prompt Builder","description":"<p>Help employees finish tasks faster by creating prompt templates that summarize and generate content with clicks. Create more relevant prompts grounded in your business data from CRM, Data Cloud, and external sources to augment every business task. Build prompts once and reuse them everywhere in Einstein Copilot, Lightning pages, and flows.</p>\n","kind":"card_showhide","id":"1693332834743_h9w"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?w=1024","alt":"A welcome/start message. Hills and a tree are in the background.","title":"2024/08/product-features-ai-assistant-model-builder.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Model Builder","description":"<p>Build or bring your own predictive AI models and LLMs into Salesforce and to the Einstein Trust Layer. Use no-code ML models in Data Cloud and seamlessly manage your AI models in a unified control plane.</p>\n","kind":"card_showhide","id":"1694457559335_4d7"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1693333107906_1dvo","name":"sf/productfeature","attributes":{"blade_layout":"right","audience_segment":["prospect","customer"],"experiment_type":"content","headline":"Deploy AI you can trust.","description":"<p>Unleash the benefits of <a href=\"https://www.salesforce.com/artificial-intelligence/what-is-generative-ai/\" target=\"_self\">generative AI</a> while protecting the privacy and security of your data, improving the accuracy of your results, and promoting responsible use of AI tools across your organization. Built natively into the Salesforce Platform, the Einstein Trust Layer includes best-in-class features and guardrails designed to help you deploy AI you can trust.</p>\n","link_1":{"variant":"primary","label":"Einstein Trust Layer","url":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","ariaLabel":"","source":"standard-link"},"blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?w=1024","alt":"","title":"2024/08/product-features-background.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=768,235","width":768,"height":235},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=1024,313","width":1024,"height":313},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=1536,470","width":1536,"height":470},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=2048,627","width":2048,"height":627}],"width":1024,"height":313},"blade_background_color":"255, 255, 255"}},"media_items":[{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?w=1024","alt":"A graphic showing how Einstein uses CRM data and Trust Layer to generate content. ","title":"2024/08/product-features-seamless-privacy-secure-data-retrieval.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Dynamic Grounding","description":"<p>Improve the accuracy and relevancy of your results with context about your organization – from both structured and unstructured data sources – without compromising safety, security, or privacy.</p>\n","kind":"card_showhide","id":"1693333107871_48c"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?w=1024","alt":"A chat window with a message from Einstein reaching out to a banking customer. ","title":"2024/08/product-features-deploy-ai-sensitive-data-masking.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Sensitive Data Masking","description":"<p>Protect the privacy and security of your company and customers by masking the sensitive data included in AI prompts.</p>\n","kind":"card_showhide","id":"1693333107875_o1x"},{"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?w=1024","alt":"A graphic showing that AI is used with ethics. ","title":"2024/08/product-features-deploy-ai-ethics-inclusivity.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"headline":"Ethics and Inclusivity","description":"<p>Deploy AI with Ethics by Design. The Salesforce Ethics team has created ethical and humane use guiding principles for our teams to intentionally embed in the design, development, and delivery of software. Our unique ethical AI policies ensure that our products align with our principles.</p>\n","kind":"card_showhide","id":"1693333107879_pd8"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1686071073863_175p","name":"sf/nup","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"experiment_type":"content","card_type":"sf/resource","card_layout":"Standard","card_description_visibility":true,"card_image":true,"card_eyebrow_visibility":false,"card_link_visibility":true,"headline":"The future of work is CRM + AI + Data + Trust.","blade_background_type":{"kind":"standard_background","blade_background_shape":"concave","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?w=1024","alt":"","title":"2024/08/n-up-resources-background.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=768,235","width":768,"height":235},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=1024,313","width":1024,"height":313},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=1536,470","width":1536,"height":470},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=2048,627","width":2048,"height":627}],"width":1024,"height":313},"blade_background_color":"255, 255, 255"}},"media_items":[{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?w=1024","alt":"Einstein standing in the center of a split screen with \"public data and models\" on the left and \"private data and models\" on the right.","title":"2024/08/n-up-resource-ai-built-on-trust.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=1024,576","width":1024,"height":576}],"width":1024,"height":576},"headline":"AI built on trust.","description":"<p>AI solutions have the power to transform your business. But it can also put your data at risk. Einstein is built on a powerful Trust Layer that safeguards your company’s sensitive customer data. So you can use any AI model — and keep your data locked down tight.</p>\n","link_1":{"label":"See our ethical guidelines","variant":"text","url":"https://www.salesforce.com/artificial-intelligence/trusted-ai/","ariaLabel":""},"kind":"card_resource","id":"1686071074100_1bnp"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?w=1024","alt":"Einstein gesturing at animated greater than / less than symbols.","title":"2024/08/n-up-resource-possibilites-are-wide-open.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=1024,576","width":1024,"height":576}],"width":1024,"height":576},"headline":"Possibilities are wide open.","description":"<p>Einstein is built on an open platform. You can safely use any large language model (LLM). Ours, yours, or any other you choose. Salesforce Research has developed its own domain-specific LLMs. And Einstein lets you work with any model in an ecosystem of industry-leading LLM platforms.</p>\n","link_1":{"label":"Learn about Salesforce AI Research","variant":"text","url":"https://www.salesforceairesearch.com/about","ariaLabel":"","target":"_blank"},"kind":"card_resource","id":"1686071692761_16nh"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1686943154912_1bq7","name":"sf/promotion","attributes":{"blade_layout":"full_height","audience_segment":["customer","prospect"],"minimize_blade_spacing_bottom":false,"minimize_blade_spacing":false,"experiment_type":"content","headline":"Everything you need to maximize ROI.","description":"<p>From support, expert guidance, and resources to our trusted partner ecosystem, we're here to help you get more value from Salesforce in the AI era.</p>\n","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?w=1024","alt":"A smiling woman sitting in front of a computer chats with a support representative.","title":"2023/04/success-ecosystem-min.png","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=768,768","width":768,"height":768}],"width":1024,"height":1024,"image_alignment":"right"},"link_1":{"variant":"secondary","label":"Learn more","url":"https://www.salesforce.com/services/overview/","target":"_self","ariaLabel":"","source":"standard-link"},"blade_background_type":{"blade_background_color":"255, 255, 255","kind":"standard_background"}},"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1686943479672_am4","name":"sf/nup","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"experiment_type":"content","card_type":"sf/quote","card_layout":"Standard","card_description_visibility":true,"card_image":true,"card_eyebrow_visibility":true,"card_link_visibility":true,"blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?w=1024","alt":"","title":"2024/08/n-up-quote-background.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=768,235","width":768,"height":235},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=1024,313","width":1024,"height":313},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=1536,470","width":1536,"height":470},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=2048,627","width":2048,"height":627}],"width":1024,"height":313},"blade_background_color":"255, 255, 255"}},"media_items":[{"quote_image":{"headshot":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?w=1024","alt":"General Mills' Director of Brand Experience, Heather Conneran.","title":"2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=300,300","width":300,"height":300},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=768,768","width":768,"height":768},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=1024,1024","width":1024,"height":1024}],"width":1024,"height":1024}},"quote_text":"\"The combination of AI, data, and CRM allows us to help busy parents solve the ‘what’s for dinner’ dilemma with personalized recipe recommendations their family will love.\"","name":"Heather Conneran","role":"Director, Brand Experience Platforms","company_name":"General Mills","link_1":{"label":"Read the story","variant":"text","target":"_self","url":"https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/","ariaLabel":""},"align_image":"left","card_background_type":{"blade_background_color":"255, 255, 255"},"kind":"card_quote","id":"1686943618938_xs7"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1670970523267_ajz","name":"sf/trailheadmfe","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"minimize_blade_spacing":true,"experiment_type":"content","personalization_id":"[www]-[en-US]-[3-TH modules]-[engagement]-[all visitors]","allow_english_fallback":true,"variant":"learning","headline":"Learn new skills with free, guided learning on Trailhead.","description":"","trailhead_module_1":"artificial-intelligence-fundamentals","trailhead_module_2":"generative-ai-basics","trailhead_module_3":"natural-language-processing-basics","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?w=1024","alt":"","title":"2024/08/trailhead-background.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=768,235","width":768,"height":235},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=1024,313","width":1024,"height":313},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=1536,470","width":1536,"height":470},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=2048,627","width":2048,"height":627}],"width":1024,"height":313},"blade_background_color":"255, 255, 255"}},"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","thWrapperAttrs":{"tag":"thexternal-collection","src":"https://ui.trailhead.com/components/v4.29.2/modules/thexternal-collection.js","componentname":"thexternal-collection-personalized-learning","id":"thexternal-collection-personalized-learning","data-elementtype":"experience-blade","variant":"personalized-learning","properties":"{\"envExperienceApiHost\":\"https://mobile.api.trailhead.com/graphql\",\"envCommunityApiHost\":\"https://community.api.trailhead.com/graphql\",\"locale\":\"en-us\",\"config\":{\"card\":{\"variant\":\"default\",\"layout\":\"grid\",\"title\":\"\",\"ctaLabel\":\"\",\"ctaHref\":\"\",\"ctaAlways\":false},\"item\":{\"hideMetaLeft\":true,\"hideMetaRight\":true,\"hideAction\":true,\"variant\":\"tile\",\"dynamicCta\":true,\"hideDescription\":false,\"hideImage\":false,\"titleTruncateLines\":3},\"state\":{},\"personalization\":{\"allowEnglishFallbacks\":true,\"campaignName\":\"[www]-[en-US]-[3-TH modules]-[engagement]-[all visitors]\",\"fallbackItems\":[{\"name\":\"artificial-intelligence-fundamentals\",\"type\":\"MODULE\"},{\"name\":\"generative-ai-basics\",\"type\":\"MODULE\"},{\"name\":\"natural-language-processing-basics\",\"type\":\"MODULE\"}]}},\"variant\":\"personalized-learning\"}","bladeid":"1670970523267_ajz","bladename":"sf/trailheadmfe","idxnext":"11","bladesource":"www","bladevariant":"trailheadmfe"},"curLocale":"en-us"},{"id":"1668667220025_8dd","name":"sf/nup","attributes":{"link_location":"below","audience_segment":["prospect","customer"],"minimize_blade_spacing":true,"experiment_type":"content","card_type":"sf/resource","card_layout":"Standard","card_description_visibility":false,"card_image":true,"card_eyebrow_visibility":true,"card_link_visibility":true,"headline":"Keep up with the latest AI trends, insights, and conversations.","description":"","blade_background_type":{"kind":"standard_background"}},"media_items":[{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?w=1024","alt":"A man runs away from an large, angry, ominous telephone receiver.","title":"2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=1024,576","width":1024,"height":576}],"width":1024,"height":576},"badge":"Cheatsheet","headline":"See our quick guide to Salesforce Einstein. ","link_1":{"label":"Get the guide","variant":"text","url":"https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf","ariaLabel":"","target":"_blank"},"kind":"card_resource","id":"1668667220231_seq"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?w=1024","alt":"A number of hands are all grabbing at pieces of an abstract image.","title":"2023/08/rc-2-will-generative-ai-be-good.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=1024,577","width":1024,"height":577},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=1536,865","width":1536,"height":865}],"width":1024,"height":577},"badge":"Blog","headline":"AI is everywhere — but are you building it responsibly?","link_1":{"label":"Read the blog","variant":"text","url":"https://www.salesforce.com/blog/build-ethical-ai/","target":"_self","ariaLabel":""},"kind":"card_resource","id":"1668667491762_lzs"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?w=1024","alt":"Riley Children's Foundation logo","title":"2023/08/rc-3-how-nonprofits-boost-efficiency.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=1024,577","width":1024,"height":577},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=1536,865","width":1536,"height":865}],"width":1024,"height":577},"badge":"Customer Story","headline":"See how nonprofits can boost efficiency with AI-driven insights.","link_1":{"url":"https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/","variant":"text","label":"See the story","target":"_self","ariaLabel":""},"kind":"card_resource","id":"1668667492859_y68"},{"content_source_type":"manual-content","image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?w=1024","alt":"A man looks at text and graphs on a large glowing digital screen.","title":"2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=1024,576","width":1024,"height":576}],"width":1024,"height":576},"badge":"Article","headline":"See why Salesforce is investing the future of AI. ","link_1":{"label":"Read the article","variant":"text","url":"https://www.salesforce.com/news/stories/generative-ai-investing/","ariaLabel":""},"kind":"card_resource","id":"1670625781948_gt3"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1717090783301_npb_2018512","name":"sf/contactus","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing_bottom":true,"minimize_blade_spacing":true,"experiment_type":"content","headline":"Ready to take the next step with the world’s #1 CRM for AI?","blade_background_type":{"kind":"standard_background","blade_background_image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?w=1024","alt":"","title":"2024/08/synced-pattern-contact-us.webp","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=300,92","width":300,"height":92},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=768,234","width":768,"height":234},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=1024,312","width":1024,"height":312},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=1536,468","width":1536,"height":468},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=2048,625","width":2048,"height":625}],"width":1024,"height":312},"blade_background_color":"255, 255, 255"}},"media_items":[{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg"},"headline":"Talk to an expert.","description":"Tell us a bit more so the right person can reach out faster. ","link":{"typeOptions":{"kind":"standard"},"variant":"text","label":"Request a call","url":"https://www.salesforce.com/form/einstein-gpt/contact-us/?d=pb","target":"_blank","ariaLabel":""},"kind":"card_contactus","id":"1717090783263_gi6"},{"icon":{"src":"https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg"},"headline":"Stay up to date.","description":"Get the latest research, industry insights, and product news delivered straight to your inbox.","link":{"label":"Sign up for newsletter","variant":"text","url":"https://www.linkedin.com/newsletters/ask-more-of-ai-7079504890934263808/","target":"_blank","ariaLabel":""},"kind":"card_contactus","id":"1717090783265_ryn"}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1691508978479_9la","name":"sf/faq","attributes":{"audience_segment":["customer","prospect"],"experiment_type":"content","headline":"Einstein Frequently Asked Questions","blade_background_type":{"kind":"standard_background"}},"tab_items":[{"label":"Einstein Frequently Asked Questions","kind":"card_faq-category","id":"1691508978544_12gu","content":[{"kind":"accordion_group","id":"1731956486516_2wa","accordions":[{"headline":"What is Salesforce Einstein?","description":"<p>Salesforce Einstein is the #1 Trusted AI for CRM that delivers AI-powered predictions and generated content. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customizing prompts, skills, and models on our metadata-driven Salesforce Platform. Built on the Einstein Trust Layer, Einstein enables you to benefit from AI without introducing risk, juggling different AI vendors, or locking yourself into one model provider. CRM and Data Cloud data enrich and provide context to Einstein for more accurate and relevant outputs.</p>\n","kind":"card_faq-qna","id":"1691508978647_t34"},{"headline":"Is Salesforce Einstein generative AI?","description":"<p>Salesforce Einstein includes, but is not limited to, generative AI capabilities such as generating sales emails, customer service replies, and more.</p>\n","kind":"card_faq-qna","id":"1692403715215_kum"},{"headline":"What are the benefits of Einstein? ","description":"<p>Einstein generative AI helps businesses achieve increased productivity and reduced costs by reducing the time it takes to complete manual tasks and improving the personalization and relevance of content. Einstein also helps companies to maintain trust with their customers by keeping their customers' data safe.</p>\n","kind":"card_faq-qna","id":"1692403717854_cpd"},{"headline":"How does Einstein work?","description":"<p>Einstein is natively embedded into the Salesforce Platform and leverages data from CRM and external applications to provide insights, predictions, and generated content directly in the flow of work.</p>\n","kind":"card_faq-qna","id":"1692403719758_e6k"},{"headline":"What are AI Agents?","description":"<p>Salesforce <a href=\"https://www.salesforce.com/agentforce/\" target=\"_self\">Agentforce</a> allows <a href=\"https://www.salesforce.com/agentforce/what-are-ai-agents/\" target=\"_self\">AI Agents</a> to be quickly configured, enabling them to proactively support your employees and customers 24/7.</p>\n","kind":"card_faq-qna","id":"1725475604415_81r"}]}]}],"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1693333625268_cew","name":"sf/footnote","attributes":{"blade_layout":"center","audience_segment":["customer","prospect"],"experiment_type":"content","footnote_text":"<p>Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem / CMGWorldwide.</p>\n","column_grid":"one"},"path":"/artificial-intelligence","urlLoc":"us","curHref":"/artificial-intelligence/?bc=HA","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a> <hgf-c360nav locale=us search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1727290971343_dty" data-blade-position="1" data-blade-name="sf/notification" data-blade-variant="notification" data-blade-source="www" data-blade-type="blade"> <section id="1727290971343_dty" class="relative notification--blade notification--blade--image-standard" style="background-color:#042D60" > <article data-module-id="1727290971343_dty" data-module-name="Watch the Agentforce Dreamforce Keynote: "Build the Future with AI Agents"" data-module-position="1" data-module-type="headline"> <div class="notification__content-wrapper"> <div class="notification__text-wrapper"> <p class="notification__text" style="color: rgb(255, 255, 255)">Watch the Agentforce Dreamforce Keynote: "Build the Future with AI Agents"</p> <a class="notification__link pbc_link--bold" href="https://www.salesforce.com/plus/experience/Dreamforce_2024/series/agentforce_&_data_cloud_at_dreamforce_2024/episode/episode-s1e27" target="" style="color: rgb(255, 255, 255)"> Watch now </a> </div> </div> </article> </section> </div><div data-blade-id="1718304403189_16ow" data-blade-position="2" data-blade-name="sf/open" data-blade-variant="open" data-blade-source="www" data-blade-type="blade"> <style> .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-background-mobile.webp"); background-size: cover; background-repeat: no-repeat; background-position: center bottom; overflow: visible; margin-bottom: 80px; } .marquee--crm-ai .headline-overview-text { font-size: var(--pbc-g-text-display-1-fontSize); color: #fff; background: linear-gradient(89.62deg, #FFFFFF -2.82%, #E5B9FE 62.01%, #9EA9F1 108.31%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; } .marquee--crm-ai .blade__description--crm-ai, .marquee--crm-ai .marquee__headline--crm-ai { flex: 1; } .marquee--crm-ai .content_wrapper--crm-ai { display: flex; flex-direction: column; justify-content: center; align-items: center; max-width: 900px; padding: 30px 15px 65px; margin: 0 auto; } .marquee--crm-ai .marquee__headline--crm-ai { font-style: normal; font-weight: 600; font-size: 66.5px; line-height: 100%; text-align: center; letter-spacing: -0.012em; color: #E0E5F8; } .marquee--crm-ai .blade__description--crm-ai p { font-family: var(--pbc-g-font-sans); color: #fff; text-align: center; font-size: 18px; font-style: normal; font-weight: 400; line-height: 28px; /* 155.556% */ letter-spacing: 0.022px; } .marquee--crm-ai .content_wrapper--crm-ai { grid-column: 2 / span 10; text-align: center; } .marquee--crm-ai .image_wrapper--crm-ai, .marquee-overview-ai { display: flex; flex-direction: column; align-items: center; justify-content: center; position: relative; /* Needed to position the child absolutely relative to this parent */ } .marquee--crm-ai .image_wrapper--crm-ai .image--crm-ai, .marquee-overview-ai { position: absolute; z-index: 10; width: 724px; } .marquee--crm-ai .blade__description--crm-ai a { color: #fff; font-weight: bold; } .vidyard-player-container { border-radius: 1em; } .marquee-overview-ai { margin-top: -12em !important; } @media (max-width: 1279px) { .marquee--crm-ai .headline-overview-text { font-size: var(--pbc-g-text-display-3-fontSize); } .marquee--crm-ai .content_wrapper--crm-ai { padding: 25px 15px 55px; } } @media (max-width: 768px) { .marquee--crm-ai .content_wrapper--crm-ai { grid-column: 1 / span 12; text-align: center; } .marquee--crm-ai .headline-overview-text { font-size: var(--pbc-g-text-display-4-fontSize); } } @media (min-width: 768px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-background-desktop.webp"); } } @media (min-width: 1024px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-background-desktop.webp"); } } @media (min-width: 1536px) { .marquee--crm-ai { background-image: url("https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-background-desktop.webp"); } .marquee--crm-ai .content_wrapper--crm-ai { padding: 50px 15px 80px; } }</style> <script defer src="https://play.vidyard.com/embed/v4.js"></script> <div id="1718304403189_16ow" class="special"><section class="relative marquee--blade marquee--center marquee--crm-ai overflow-visible"> <div class="container pb-64 mobile-pb-48 pt-64 mobile-pt-48"> <article class="grid grid_main image__overflow"> <div class="content__wrapper content_wrapper--crm-ai"> <header class="marquee__blade-heading eyebrow--standard"> <h1 class="headline marquee__headline--standard marquee__headline--crm-ai"> <span class="headline-overview-text">Salesforce Artificial<br /> Intelligence</span> </h1> <div class="blade__description blade__description--crm-ai"> <p> Salesforce AI delivers trusted, extensible AI grounded in the fabric of our <a class="einstein-href" href="/platform/">Salesforce Platform</a>. Utilize our <a class="einstein-href" href="/artificial-intelligence/what-is-ai/">AI</a> in your customer data to create customizable, predictive, and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department, and industry with Einstein. </p> </div> </header> <div class="cta_container flex flex--center ctas__2"> <div class="cta_button__wrapper" data-link-text="Watch demos" data-link-url="https://www.salesforce.com/form/demo/ai-demos/" data-link-type="primary cta"> <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Watch the demos on Salesforce AI Einstein in action to learn more" href="https://www.salesforce.com/form/demo/ai-demos/" target="_blank"> Watch Demos </a> </div> <div class="cta_button__wrapper" data-link-text="Talk to an expert" data-link-url="https://www.salesforce.com/form/demo/ai-demos/" data-link-type="secondary cta"> <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Talk to an expert: What makes Salesforce the #1 AI CRM?" href="https://www.salesforce.com/form/einstein-gpt/contact-us/" target="_blank"> Talk to an expert </a> </div> </div> </div> </article> </div> </section></div> </div><div data-blade-id="1680117528404_qo8" data-blade-position="3" data-blade-name="sf/logogrid" data-blade-variant="logogrid" data-blade-source="www" data-blade-type="blade"> <section id="1680117528404_qo8" class="relative logogrid--blade" > <div class="container container--min-spacing-top noCTAs"> <article class="grid grid_main"> <header class="logogrid__blade-heading"> <h2 class="pbc-g-text-display-4" style=" "> These companies are investing in the future of work with AI solutions. </h2> <div class="blade__description pbc-g-text-body-1-2"> <p> </p> </div> </header> <div class="logo-grid logo-grid-blade logo-grid-blade--4 mt-16 mobile-mt-16"> <div class="logo-block logo-block--1 logo-block--card_logomark" data-module-id="1680117528333_ukd" data-module-track-impressions="" data-module-name="RBC US Wealth logo" data-module-position="1" data-module-type="card_logomark"> <div class="card__logomark__wrapper pbc-g-elevation-2"> <a href="https://www.salesforce.com/resources/customer-stories/scalable-wealth-management-solution-rbc-us/" class="card__logomark__link" target="_self" > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?w=320" class="card__logomark__image" alt="RBC US Wealth logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rbc-wealth-management.jpg?resize=300,169 300w" height="auto" width="auto"/> </a> </div> </div> <div class="logo-block logo-block--2 logo-block--card_logomark" data-module-id="1680117528367_7e1" data-module-track-impressions="" data-module-name="General Mills logo" data-module-position="2" data-module-type="card_logomark"> <div class="card__logomark__wrapper pbc-g-elevation-2"> <a href="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" class="card__logomark__link" > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?w=1024" class="card__logomark__image" alt="General Mills logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=300,175 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=768,448 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=1024,597 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=1536,895 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/General-Mills.png?resize=2048,1194 2048w" height="auto" width="auto"/> </a> </div> </div> <div class="logo-block logo-block--3 logo-block--card_logomark" data-module-id="1681835738077_t5t" data-module-track-impressions="" data-module-name="Uber Eats logo" data-module-position="3" data-module-type="card_logomark"> <div class="card__logomark__wrapper pbc-g-elevation-2"> <a href="https://www.salesforce.com/resources/customer-stories/automating-workflows-uber-eats/" class="card__logomark__link" > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?w=320" class="card__logomark__image" alt="Uber Eats logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/uber-eats.jpg?resize=300,169 300w" height="auto" width="auto"/> </a> </div> </div> <div class="logo-block logo-block--4 logo-block--card_logomark" data-module-id="1680117528345_g0g" data-module-track-impressions="" data-module-name="Schneider Electric logo" data-module-position="4" data-module-type="card_logomark"> <div class="card__logomark__wrapper pbc-g-elevation-2"> <a href="/ap/products/platform/customer-stories/schneider-electric/" class="card__logomark__link" target="_self" > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?w=320" class="card__logomark__image" alt="Schneider Electric logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/schneider-electric.jpg?resize=300,169 300w" height="auto" width="auto"/> </a> </div> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=768,235 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=1024,313 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=1536,470 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/logo-grid-background.webp?resize=2048,627 2048w" width="100%"/> </div> <svg class="background__contour background__contour--overlap" viewBox="0 0 1440 98" fill="none"> <path d="M0 99C222.344 35.8084 466.507 0 720 0C974.953 0 1216.61 35.1147 1440 99H0Z" fill="white"/> </svg> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1725474449877_l2x" data-blade-position="4" data-blade-name="sf/oneup" data-blade-variant="oneup" data-blade-source="www" data-blade-type="blade"> <section id="1725474449877_l2x" class="relative oneup--blade oneup--center-image" > <div class="container"> <article class="grid grid_main grid--sixteenbynine" data-module-track-impressions="" data-module-id="1725474449877_l2x" data-module-name="AI that works for your business." data-module-position="1" data-module-type="headline"> <div class="image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?w=1024" class="image__asset" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=1536,864 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-einstein-trust-layer.webp?resize=2048,1152 2048w" height="576" width="1024"/> </div> <div class="content__wrapper"> <div class="content__container"> <header class="oneup__blade-heading"> <h2 class="headline" style=" "> AI that works for your business. </h2> <div class="blade__description"> <p>Drive productivity and personalization with predictive AI, generative AI, and agents across the Customer 360. Create and deploy assistive AI experiences natively in Salesforce, allowing your customers and employees to converse directly with Agentforce to solve issues faster and work smarter. Empower service reps, agents, marketers, and more with AI tools safely grounded in your customer data to make every customer experience more impactful.</p> </div> </header> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Explore Agentforce" data-link-url="https://www.salesforce.com/agentforce/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Explore Agentforce: AI that works for your business." href="https://www.salesforce.com/agentforce/" > Explore Agentforce </a> </pbc-button> </div> </div> </div> </article> </div> </section> </div><div data-blade-id="1679768474348_15tk" data-blade-position="5" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1679768474348_15tk" class="relative productfeature--blade blade_layout--right" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Generate trusted content grounded in customer data. </h2> <div class="blade__description"> <p>Experience AI built into the flow of work, for any workflow, user, department, and <a href="https://www.salesforce.com/industries/artificial-intelligence/" target="_self">industry.</a></p> </div> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Sales AI" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1679768474324_11mj-11" class="accordion__trigger" id="show-hide1679768474324_11mj-11" aria-label="Sales AI"> <span class="accordion__title relative"> Sales AI <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1679768474324_11mj-11" id="rel1679768474324_11mj-11"> <div class="accordion__description"> <p>Sell faster with trusted AI for sales. Ask Einstein to write emails enriched with customer data, generate concise summaries of sales calls, and use actionable insights to inform conversations. Use real-time predictions to guide sellers to close deals, automate sales process, and build stronger relationships with Sales AI.<br><br><a href="https://www.salesforce.com/sales/artificial-intelligence/" target="_self">Learn more</a></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1679768474324_11mj-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?w=1024" class="image__asset" alt="An Outlook window displaying Einstein's product features. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Customer Service AI" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1682442240964_1akg-22" class="accordion__trigger" id="show-hide1682442240964_1akg-22" aria-label="Customer Service AI"> <span class="accordion__title relative"> Customer Service AI <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1682442240964_1akg-22" id="rel1682442240964_1akg-22"> <div class="accordion__description"> <p>Deliver more personalized and impactful customer service experiences while boosting agent productivity. Leverage Salesforce Agentforce to surface relevant information during customer support interactions, helping your agents solve issues faster and delight customers. Utilize <a href="https://www.salesforce.com/agentforce/what-are-ai-agents/" target="_self">AI Agents</a> to automatically summarize case resolutions and build a knowledge base, empowering your agents, scaling service operations, and driving immediate value.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1682442240964_1akg-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024" class="image__asset" alt="A chat window with Einstein answering a user's question about setting up WiFi." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Marketing AI" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1682442243345_1czy-33" class="accordion__trigger" id="show-hide1682442243345_1czy-33" aria-label="Marketing AI"> <span class="accordion__title relative"> Marketing AI <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1682442243345_1czy-33" id="rel1682442243345_1czy-33"> <div class="accordion__description"> <p>Drive personalization and productivity at scale with predictive and generative AI built directly into your marketing platform. Use insights to boost engagement, build highly personalized customer journeys and automatically customize outreach. Delight your customers with interactions powered by Einstein.<br><br><a href="https://www.salesforce.com/marketing/ai/" target="_self">Learn more</a></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1682442243345_1czy-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?w=1024" class="image__asset" alt="Einstein showing a score with a tree in the background. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-4 show-hide__item " data-module-id="accordion-4" data-module-name="Commerce AI" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1693332738214_2n0-44" class="accordion__trigger" id="show-hide1693332738214_2n0-44" aria-label="Commerce AI"> <span class="accordion__title relative"> Commerce AI <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1693332738214_2n0-44" id="rel1693332738214_2n0-44"> <div class="accordion__description"> <p>Personalize every buyer and merchant experience with the most trusted and flexible ecommerce AI tools. Automatically generate product descriptions, recommend relevant products, and create seamless buying experiences. Innovate faster and increase conversions with Einstein.<br><br><a href="https://www.salesforce.com/commerce/ai/" target="_self">Learn more</a></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1693332738214_2n0-44__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024" class="image__asset" alt="A product description window showing current vs. generated text. Bushes, mountains, and a bird in the background. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right " data-media-label="rel1679768474324_11mj-11__media--desktop" style="grid-row: 1 / span 8"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?w=1024" class="image__asset" alt="An Outlook window displaying Einstein's product features. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-sales-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1682442240964_1akg-22__media--desktop" style="grid-row: 1 / span 8"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024" class="image__asset" alt="A chat window with Einstein answering a user's question about setting up WiFi." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1682442243345_1czy-33__media--desktop" style="grid-row: 1 / span 8"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?w=1024" class="image__asset" alt="Einstein showing a score with a tree in the background. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-marketing-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1693332738214_2n0-44__media--desktop" style="grid-row: 1 / span 8"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?w=1024" class="image__asset" alt="A product description window showing current vs. generated text. Bushes, mountains, and a bird in the background. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-trusted-content-service-ai.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1693332834776_ijn" data-blade-position="6" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1693332834776_ijn" class="relative productfeature--blade blade_layout--left" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Build and customize a conversational AI assistant for CRM. </h2> <div class="blade__description"> <p>Empower teams to get work done faster with intelligent actions, deploy <a href="https://www.salesforce.com/artificial-intelligence/what-is-conversational-ai/" target="_self">conversational AI</a> with built-in trust, and extend a unified copilot with clicks.</p> </div> </header> <div class="productfeature_cta" data-module-name="Build and customize a conversational AI assistant for CRM." data-module-position="" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--left ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/artificial-intelligence/prompt-builder/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Learn more: Build and customize a conversational AI assistant for CRM." href="https://www.salesforce.com/artificial-intelligence/prompt-builder/" > Learn more </a> </pbc-button> </div> </div> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Agent Builder" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1694457637306_3f8-11" class="accordion__trigger" id="show-hide1694457637306_3f8-11" aria-label="Agent Builder"> <span class="accordion__title relative"> Agent Builder <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1694457637306_3f8-11" id="rel1694457637306_3f8-11"> <div class="accordion__description"> <p>Extend Agent Builder with actions composed of familiar platform features like Flows, Apex code, MuleSoft APIs, and more. Turn workflows into copilot actions and test those interactions in a seamless user interface to monitor and govern your copilot.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1694457637306_3f8-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?w=1024" class="image__asset" alt="Einstein in a hot air balloon gesturing at his generated content on how to prepare for a meeting." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Prompt Builder" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1693332834743_h9w-22" class="accordion__trigger" id="show-hide1693332834743_h9w-22" aria-label="Prompt Builder"> <span class="accordion__title relative"> Prompt Builder <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1693332834743_h9w-22" id="rel1693332834743_h9w-22"> <div class="accordion__description"> <p>Help employees finish tasks faster by creating prompt templates that summarize and generate content with clicks. Create more relevant prompts grounded in your business data from CRM, Data Cloud, and external sources to augment every business task. Build prompts once and reuse them everywhere in Einstein Copilot, Lightning pages, and flows.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1693332834743_h9w-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?w=1024" class="image__asset" alt="A configuration page with mountains, bushes, and a butterfly in the background." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Model Builder" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1694457559335_4d7-33" class="accordion__trigger" id="show-hide1694457559335_4d7-33" aria-label="Model Builder"> <span class="accordion__title relative"> Model Builder <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1694457559335_4d7-33" id="rel1694457559335_4d7-33"> <div class="accordion__description"> <p>Build or bring your own predictive AI models and LLMs into Salesforce and to the Einstein Trust Layer. Use no-code ML models in Data Cloud and seamlessly manage your AI models in a unified control plane.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1694457559335_4d7-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?w=1024" class="image__asset" alt="A welcome/start message. Hills and a tree are in the background." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left " data-media-label="rel1694457637306_3f8-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?w=1024" class="image__asset" alt="Einstein in a hot air balloon gesturing at his generated content on how to prepare for a meeting." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-copilot-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1693332834743_h9w-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?w=1024" class="image__asset" alt="A configuration page with mountains, bushes, and a butterfly in the background." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-prompt-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1694457559335_4d7-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?w=1024" class="image__asset" alt="A welcome/start message. Hills and a tree are in the background." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-ai-assistant-model-builder.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1693333107906_1dvo" data-blade-position="7" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1693333107906_1dvo" class="relative productfeature--blade blade_layout--right" > <div class="container"> <div class="relative grid grid_main productfeature__content "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Deploy AI you can trust. </h2> <div class="blade__description"> <p>Unleash the benefits of <a href="https://www.salesforce.com/artificial-intelligence/what-is-generative-ai/" target="_self">generative AI</a> while protecting the privacy and security of your data, improving the accuracy of your results, and promoting responsible use of AI tools across your organization. Built natively into the Salesforce Platform, the Einstein Trust Layer includes best-in-class features and guardrails designed to help you deploy AI you can trust.</p> </div> </header> <div class="productfeature_cta" data-module-name="Deploy AI you can trust." data-module-position="" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--left ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Einstein Trust Layer" data-link-url="https://www.salesforce.com/artificial-intelligence/trusted-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Einstein Trust Layer: Deploy AI you can trust." href="https://www.salesforce.com/artificial-intelligence/trusted-ai/" > Einstein Trust Layer </a> </pbc-button> </div> </div> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Dynamic Grounding" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1693333107871_48c-11" class="accordion__trigger" id="show-hide1693333107871_48c-11" aria-label="Dynamic Grounding"> <span class="accordion__title relative"> Dynamic Grounding <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1693333107871_48c-11" id="rel1693333107871_48c-11"> <div class="accordion__description"> <p>Improve the accuracy and relevancy of your results with context about your organization – from both structured and unstructured data sources – without compromising safety, security, or privacy.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1693333107871_48c-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?w=1024" class="image__asset" alt="A graphic showing how Einstein uses CRM data and Trust Layer to generate content. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Sensitive Data Masking" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1693333107875_o1x-22" class="accordion__trigger" id="show-hide1693333107875_o1x-22" aria-label="Sensitive Data Masking"> <span class="accordion__title relative"> Sensitive Data Masking <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1693333107875_o1x-22" id="rel1693333107875_o1x-22"> <div class="accordion__description"> <p>Protect the privacy and security of your company and customers by masking the sensitive data included in AI prompts.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1693333107875_o1x-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?w=1024" class="image__asset" alt="A chat window with a message from Einstein reaching out to a banking customer. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Ethics and Inclusivity" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1693333107879_pd8-33" class="accordion__trigger" id="show-hide1693333107879_pd8-33" aria-label="Ethics and Inclusivity"> <span class="accordion__title relative"> Ethics and Inclusivity <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1693333107879_pd8-33" id="rel1693333107879_pd8-33"> <div class="accordion__description"> <p>Deploy AI with Ethics by Design. The Salesforce Ethics team has created ethical and humane use guiding principles for our teams to intentionally embed in the design, development, and delivery of software. Our unique ethical AI policies ensure that our products align with our principles.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1693333107879_pd8-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?w=1024" class="image__asset" alt="A graphic showing that AI is used with ethics. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right " data-media-label="rel1693333107871_48c-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?w=1024" class="image__asset" alt="A graphic showing how Einstein uses CRM data and Trust Layer to generate content. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-seamless-privacy-secure-data-retrieval.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1693333107875_o1x-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?w=1024" class="image__asset" alt="A chat window with a message from Einstein reaching out to a banking customer. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-sensitive-data-masking.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1693333107879_pd8-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?w=1024" class="image__asset" alt="A graphic showing that AI is used with ethics. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-deploy-ai-ethics-inclusivity.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=768,235 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=1024,313 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=1536,470 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/product-features-background.webp?resize=2048,627 2048w" width="100%"/> </div> </div> </div> </section> </div><div data-blade-id="1686071073863_175p" data-blade-position="8" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1686071073863_175p" class="relative nup--blade layout--2 nup--card_resource" > <div class="container background__present"> <div class="grid grid_main nup nup__2 nup__gridTwo"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> The future of work is CRM + AI + Data + Trust. </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1686071074100_1bnp" data-module-name="AI built on trust." data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/artificial-intelligence/trusted-ai/" tabindex="-1" aria-label="AI built on trust." data-link-url="https://www.salesforce.com/artificial-intelligence/trusted-ai/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?w=1024" class="card__image" alt="Einstein standing in the center of a split screen with "public data and models" on the left and "private data and models" on the right." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-ai-built-on-trust.webp?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/artificial-intelligence/trusted-ai/" data-link-text="AI built on trust." data-link-url="https://www.salesforce.com/artificial-intelligence/trusted-ai/" data-link-type="header" target=""> AI built on trust. </a> </h3> <div class="card__description mt-16"> <p>AI solutions have the power to transform your business. But it can also put your data at risk. Einstein is built on a powerful Trust Layer that safeguards your company’s sensitive customer data. So you can use any AI model — and keep your data locked down tight.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="See our ethical guidelines" data-link-url="https://www.salesforce.com/artificial-intelligence/trusted-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="See our ethical guidelines: AI built on trust." href="https://www.salesforce.com/artificial-intelligence/trusted-ai/" > See our ethical guidelines </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1686071692761_16nh" data-module-name="Possibilities are wide open." data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforceairesearch.com/about" tabindex="-1" aria-label="Possibilities are wide open." data-link-url="https://www.salesforceairesearch.com/about" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?w=1024" class="card__image" alt="Einstein gesturing at animated greater than / less than symbols." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resource-possibilites-are-wide-open.webp?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforceairesearch.com/about" data-link-text="Possibilities are wide open." data-link-url="https://www.salesforceairesearch.com/about" data-link-type="header" target="_blank"> Possibilities are wide open. </a> </h3> <div class="card__description mt-16"> <p>Einstein is built on an open platform. You can safely use any large language model (LLM). Ours, yours, or any other you choose. Salesforce Research has developed its own domain-specific LLMs. And Einstein lets you work with any model in an ecosystem of industry-leading LLM platforms.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Learn about Salesforce AI Research" data-link-url="https://www.salesforceairesearch.com/about" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardTwoUp" data-stacking="wideM" aria-label="Learn about Salesforce AI Research: Possibilities are wide open." href="https://www.salesforceairesearch.com/about" target="_blank" rel="noopener" > Learn about Salesforce AI Research <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=768,235 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=1024,313 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=1536,470 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-resources-background.webp?resize=2048,627 2048w" width="100%"/> </div> <svg class="background__contour background__contour--overlap" viewBox="0 0 1440 98" fill="none"> <path d="M0 0.000976562C229.219 63.3102 470.662 98.001 720 98.001C969.338 98.001 1210.78 63.31 1440 0.000976562V99.001H0V0.000976562Z" fill="white"/> </svg> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1686943154912_1bq7" data-blade-position="9" data-blade-name="sf/promotion" data-blade-variant="promotion" data-blade-source="www" data-blade-type="blade"> <section id="1686943154912_1bq7" class="relative promotion--blade promotion--right-image" > <div class="container pb-shadow pb-large-corner"> <article class="grid grid_main promotion_layout--full_height" data-module-id="1686943154912_1bq7" data-module-name="Everything you need to maximize ROI." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <div class="image__wrapper mobile-pt-0 promotion_layout--full_height-image_wrapper relative " > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?w=1024" class="image__asset" alt="A smiling woman sitting in front of a computer chats with a support representative." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/04/success-ecosystem-min.png?resize=768,768 768w" height="1024" width="1024"/> </div> <div class="content__wrapper pt-64 mobile-pb-8 mobile-pt-40 mobile-ml-32 mobile-mr-32 pb-64 promotion_layout---image-content_wrapper"> <header class="promotion__blade-heading"> <h2 class="pbc-g-text-display-4 mt-0 mb-24 mobile-mb-16" style=" "> Everything you need to maximize ROI. </h2> <div class="blade__description pbc-g-text-body-1-2 mb-48 mobile-mb-32"> <p>From support, expert guidance, and resources to our trusted partner ecosystem, we're here to help you get more value from Salesforce in the AI era.</p> </div> </header> <div class="cta_container flex flex--full_height ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/services/overview/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Learn more: Everything you need to maximize ROI." href="https://www.salesforce.com/services/overview/" target="_self" rel="noopener" > Learn more </a> </pbc-button> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1686943479672_am4" data-blade-position="10" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1686943479672_am4" class="relative nup--blade layout--1 nup--card_quote" > <div class="container background__present"> <div class="grid grid_main nup nup__1 no-header"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1686943618938_xs7" data-module-name="Heather Conneran" data-module-position="1" data-module-type="card_quote" > <div class="card--card_quote pbc-g-elevation-2 flex border-rad-16 "> <div class="card_quote_align--left"> <div class="card_quote--background-swoosh" aria-hidden="true"> <svg width="1280" height="459" viewBox="0 0 1280 459" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2462 -979C2462 -184.814 1812.81 459 1012 459C211.187 459 -438 -184.814 -438 -979C-438 -1773.19 211.187 -2417 1012 -2417C1812.81 -2417 2462 -1773.19 2462 -979Z" fill="rgb(255, 255, 255)"/> </svg> </div> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" tabindex="-1" aria-hidden="true" data-link-url="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?w=1024" class="card__image" alt="General Mills' Director of Brand Experience, Heather Conneran." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quotes-artifical-intelligence-customer-story-general-mills.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </a> </div> <div class="card__content__wrapper"> <blockquote class="card__copy__wrapper"> <div class="card__quote-mark card__quote--us" aria-hidden="true"></div> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" data-link-text=""The combination of AI, data, and CRM allows us to help busy parents solve the ‘what’s for dinner’ dilemma with personalized recipe recommendations their family will love."" data-link-url="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" data-link-type="header" target="_self"> "The combination of AI, data, and CRM allows us to help busy parents solve the ‘what’s for dinner’ dilemma with personalized recipe recommendations their family will love." </a> </h3> <div class="tagline_wrapper"> <div class="name"> Heather Conneran </div> <div class="role_company"> Director, Brand Experience Platforms, General Mills </div> </div> </blockquote> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Read the story" data-link-url="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="secondaryWithMobileText" data-stacking="wideM" aria-label="Read the story: Heather Conneran" href="https://www.salesforce.com/resources/customer-stories/general-mills-consumer-engagement-ai-data/" target="_self" rel="noopener" > Read the story </a> </pbc-button> </div> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=768,235 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=1024,313 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=1536,470 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/n-up-quote-background.webp?resize=2048,627 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1670970523267_ajz" data-blade-position="11" data-blade-name="sf/trailheadmfe" data-blade-variant="trailheadmfe" data-blade-source="www" data-blade-type="blade"> <section id="1670970523267_ajz" class="relative thmfe--blade layout--3 thmfe--" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main thmfe thmfe__3 thmfe__gridThree"> <header class="thmfe__blade-heading text--center"> <h2 class="headline" style=" "> Learn new skills with free, guided learning on Trailhead. </h2> </header> <div class="cards"> <div class="thcontent-blade-wrapper thcontent-wrapper_personalized-learning"> <article class="card card__wrapper"> <pbc-thwrapper tag='thexternal-collection' src='https://ui.trailhead.com/components/v4.29.2/modules/thexternal-collection.js' componentname='thexternal-collection-personalized-learning' id='thexternal-collection-personalized-learning' data-elementtype='experience-blade' variant='personalized-learning' properties='{"envExperienceApiHost":"https://mobile.api.trailhead.com/graphql","envCommunityApiHost":"https://community.api.trailhead.com/graphql","locale":"en-us","config":{"card":{"variant":"default","layout":"grid","title":"","ctaLabel":"","ctaHref":"","ctaAlways":false},"item":{"hideMetaLeft":true,"hideMetaRight":true,"hideAction":true,"variant":"tile","dynamicCta":true,"hideDescription":false,"hideImage":false,"titleTruncateLines":3},"state":{},"personalization":{"allowEnglishFallbacks":true,"campaignName":"[www]-[en-US]-[3-TH modules]-[engagement]-[all visitors]","fallbackItems":[{"name":"artificial-intelligence-fundamentals","type":"MODULE"},{"name":"generative-ai-basics","type":"MODULE"},{"name":"natural-language-processing-basics","type":"MODULE"}]}},"variant":"personalized-learning"}' bladeid='1670970523267_ajz' bladename='sf/trailheadmfe' idxnext='11' bladesource='www' bladevariant='trailheadmfe' > </pbc-thwrapper> </article> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=768,235 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=1024,313 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=1536,470 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/trailhead-background.webp?resize=2048,627 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1668667220025_8dd" data-blade-position="12" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1668667220025_8dd" class="relative nup--blade layout--4 nup--card_resource" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Keep up with the latest AI trends, insights, and conversations. </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1668667220231_seq" data-module-name="See our quick guide to Salesforce Einstein. " data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" tabindex="-1" aria-label="See our quick guide to Salesforce Einstein. " data-link-url="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?w=1024" class="card__image" alt="A man runs away from an large, angry, ominous telephone receiver." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/10/resource-card-artifical-intelligence-salesforce-einstein-pricing-and-readiness-guide-1.jpg?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Cheatsheet</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" data-link-text="See our quick guide to Salesforce Einstein. " data-link-url="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" data-link-type="header" target="_blank"> See our quick guide to Salesforce Einstein. </a> </h3> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Get the guide" data-link-url="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Get the guide: See our quick guide to Salesforce Einstein." href="https://www.salesforce.com/content/dam/web/en_us/www/documents/platform/einstein-features-cheat-sheet.pdf" target="_blank" rel="noopener" > Get the guide <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1668667491762_lzs" data-module-name="AI is everywhere — but are you building it responsibly?" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/blog/build-ethical-ai/" tabindex="-1" aria-label="AI is everywhere — but are you building it responsibly?" data-link-url="https://www.salesforce.com/blog/build-ethical-ai/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?w=1024" class="card__image" alt="A number of hands are all grabbing at pieces of an abstract image." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=1024,577 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-2-will-generative-ai-be-good.webp?resize=1536,865 1536w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Blog</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/blog/build-ethical-ai/" data-link-text="AI is everywhere — but are you building it responsibly?" data-link-url="https://www.salesforce.com/blog/build-ethical-ai/" data-link-type="header" target="_self"> AI is everywhere — but are you building it responsibly? </a> </h3> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Read the blog" data-link-url="https://www.salesforce.com/blog/build-ethical-ai/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Read the blog: AI is everywhere — but are you building it responsibly?" href="https://www.salesforce.com/blog/build-ethical-ai/" target="_self" rel="noopener" > Read the blog </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1668667492859_y68" data-module-name="See how nonprofits can boost efficiency with AI-driven insights." data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" tabindex="-1" aria-label="See how nonprofits can boost efficiency with AI-driven insights." data-link-url="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?w=1024" class="card__image" alt="Riley Children's Foundation logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=1024,577 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/rc-3-how-nonprofits-boost-efficiency.webp?resize=1536,865 1536w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Customer Story</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" data-link-text="See how nonprofits can boost efficiency with AI-driven insights." data-link-url="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" data-link-type="header" target="_self"> See how nonprofits can boost efficiency with AI-driven insights. </a> </h3> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="See the story" data-link-url="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="See the story: See how nonprofits can boost efficiency with AI-driven insights." href="https://www.salesforce.com/resources/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights/" target="_self" rel="noopener" > See the story </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1670625781948_gt3" data-module-name="See why Salesforce is investing the future of AI. " data-module-position="4" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/news/stories/generative-ai-investing/" tabindex="-1" aria-label="See why Salesforce is investing the future of AI. " data-link-url="https://www.salesforce.com/news/stories/generative-ai-investing/" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?w=1024" class="card__image" alt="A man looks at text and graphs on a large glowing digital screen." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/08/resource-card-artifical-intelligence-investing-in-the-future-of-ai..jpg?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Article</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/news/stories/generative-ai-investing/" data-link-text="See why Salesforce is investing the future of AI. " data-link-url="https://www.salesforce.com/news/stories/generative-ai-investing/" data-link-type="header" target=""> See why Salesforce is investing the future of AI. </a> </h3> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Read the article" data-link-url="https://www.salesforce.com/news/stories/generative-ai-investing/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Read the article: See why Salesforce is investing the future of AI." href="https://www.salesforce.com/news/stories/generative-ai-investing/" > Read the article </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1717090783301_npb_2018512" data-blade-position="13" data-blade-name="sf/contactus" data-blade-variant="contactus" data-blade-source="www" data-blade-type="blade"> <section id="1717090783301_npb_2018512" class="relative contactus--blade contactus--link_below layout--2 contactus--card_contactus" > <div class="container container--min-spacing-bottom container--min-spacing-top background__present"> <div class="grid grid_main contactus contactus__2 contactus__gridTwo"> <header class="contactus__blade-heading text--center"> <h2 class="headline" style=" "> Ready to take the next step with the world’s #1 CRM for AI? </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper" data-module-id="1717090783263_gi6" data-module-type="card_contactus" data-module-name="Talk to an expert." data-module-position="1" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/call.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Talk to an expert. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> Tell us a bit more so the right person can reach out faster. </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Request a call" data-link-url="https://www.salesforce.com/form/einstein-gpt/contact-us/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Request a call: Talk to an expert." href="https://www.salesforce.com/form/einstein-gpt/contact-us/?d=pb" target="_blank" rel="noopener" > Request a call </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1717090783265_ryn" data-module-type="card_contactus" data-module-name="Stay up to date." data-module-position="2" data-module-track-impressions="" > <div class="card--card_contactus pbc-g-elevation-2 flex border-rad-16"> <div class="card__image__wrapper"> <div class="card__icon__wrapper"> <img class="card__brand__image" src="https://wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/08/email.svg" loading="lazy" aria-hidden="true" aria-label="" /> </div> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-8 mb-8 mobile-mt-8 mobile-mb-8 pbc-g-text-display-6" style=" "> Stay up to date. </h3> <div class="card__description pbc-g-text-body-2 mobile-mb-20 mb-32 mt-8"> Get the latest research, industry insights, and product news delivered straight to your inbox. </div> </div> <div class="cta_container flex"> <pbc-button class="cta_button__wrapper" data-link-text="Sign up for newsletter" data-link-url="https://www.linkedin.com/newsletters/ask-more-of-ai-7079504890934263808/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Sign up for newsletter: Stay up to date." href="https://www.linkedin.com/newsletters/ask-more-of-ai-7079504890934263808/" target="_blank" rel="noopener" > Sign up for newsletter <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics background__graphics--overlap background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=300,92 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=768,234 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=1024,312 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=1536,468 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/synced-pattern-contact-us.webp?resize=2048,625 2048w" width="100%"/> </div> </div> <div class="background__padding--partial-overlap"></div> </div> </section> </div><div data-blade-id="1691508978479_9la" data-blade-position="14" data-blade-name="sf/faq" data-blade-variant="faq" data-blade-source="www" data-blade-type="blade"> <section id="1691508978479_9la" class="relative faq--blade" > <div class="container"> <article class="grid grid_main" data-module-track-impressions="false" data-module-id="1691508978479_9la" data-module-name="Einstein Frequently Asked Questions" data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> Einstein Frequently Asked Questions </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1691508978479_9la" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1691508978647_t34" data-module-name="What is Salesforce Einstein?" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1691508978479_9la-11" class="accordion__trigger" id="accordion1691508978479_9la-11" aria-label="What is Salesforce Einstein?"> <span class="accordion__title relative"> What is Salesforce Einstein? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-11" id="rel1691508978479_9la-11"> <div class="accordion__description"> <p>Salesforce Einstein is the #1 Trusted AI for CRM that delivers AI-powered predictions and generated content. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customizing prompts, skills, and models on our metadata-driven Salesforce Platform. Built on the Einstein Trust Layer, Einstein enables you to benefit from AI without introducing risk, juggling different AI vendors, or locking yourself into one model provider. CRM and Data Cloud data enrich and provide context to Einstein for more accurate and relevant outputs.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1692403715215_kum" data-module-name="Is Salesforce Einstein generative AI?" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-12" class="accordion__trigger" id="accordion1691508978479_9la-12" aria-label="Is Salesforce Einstein generative AI?"> <span class="accordion__title relative"> Is Salesforce Einstein generative AI? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-12" id="rel1691508978479_9la-12"> <div class="accordion__description"> <p>Salesforce Einstein includes, but is not limited to, generative AI capabilities such as generating sales emails, customer service replies, and more.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1692403717854_cpd" data-module-name="What are the benefits of Einstein? " data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-13" class="accordion__trigger" id="accordion1691508978479_9la-13" aria-label="What are the benefits of Einstein? "> <span class="accordion__title relative"> What are the benefits of Einstein? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-13" id="rel1691508978479_9la-13"> <div class="accordion__description"> <p>Einstein generative AI helps businesses achieve increased productivity and reduced costs by reducing the time it takes to complete manual tasks and improving the personalization and relevance of content. Einstein also helps companies to maintain trust with their customers by keeping their customers' data safe.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1692403719758_e6k" data-module-name="How does Einstein work?" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-14" class="accordion__trigger" id="accordion1691508978479_9la-14" aria-label="How does Einstein work?"> <span class="accordion__title relative"> How does Einstein work? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-14" id="rel1691508978479_9la-14"> <div class="accordion__description"> <p>Einstein is natively embedded into the Salesforce Platform and leverages data from CRM and external applications to provide insights, predictions, and generated content directly in the flow of work.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1725475604415_81r" data-module-name="What are AI Agents?" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1691508978479_9la-15" class="accordion__trigger" id="accordion1691508978479_9la-15" aria-label="What are AI Agents?"> <span class="accordion__title relative"> What are AI Agents? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1691508978479_9la-15" id="rel1691508978479_9la-15"> <div class="accordion__description"> <p>Salesforce <a href="https://www.salesforce.com/agentforce/" target="_self">Agentforce</a> allows <a href="https://www.salesforce.com/agentforce/what-are-ai-agents/" target="_self">AI Agents</a> to be quickly configured, enabling them to proactively support your employees and customers 24/7.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> </section> </div><div data-blade-id="1693333625268_cew" data-blade-position="15" data-blade-name="sf/footnote" data-blade-variant="footnote" data-blade-source="www" data-blade-type="blade"> <section id="1693333625268_cew" class="relative footnote--blade" > <div class="container"> <article class="grid grid_main footnote--center"> <div class="footnote__text "> <p>Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem / CMGWorldwide.</p> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=us origin=https://wp.sfdcdigital.com/en-us/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:18005523064" aria-label="Call Us"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Content Intent:Artificial Intelligence (Theme)","tagUuid":"85c33d9b-9d88-4eb0-9841-f9bfe6723ba4","uuid":"db1727ac-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:CRM Analytics|Salesforce Platform","tagUuid":"a1b3d2e4-70ca-4f54-b69a-0bcbfd69cdf2|a4973f7d-37fb-4570-b8a7-a2c55cf49b46","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Data Science|IT (Department)","tagUuid":"8cd173bd-5fab-49d2-a45d-25d773fec832|73a900b8-c0b5-4214-935a-46c449a3a7f7","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Topics:Generative AI|Trust","tagUuid":"8df10509-587d-4330-995c-7502673a5334|40d0c720-2e3e-4ebf-b011-0f7ed0c22b82","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script defer src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/miaw.js"></script> <link rel="stylesheet" type="text/css" href="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/F2/RzVw1HRRdY"> <script src="/jByD50WKD/n5kGr/gsNw/V2V5/fG81LQ/Cl/siUARwIkQo" async defer></script> <div id="sec-overlay" style="display:none;"> <div id="sec-container"> </div> </div></body></html>

CINXE.COM

Artificial Intelligence—AI Solutions | Salesforce US