Government & Public Sector | Webex CPaaS Solutions

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max-w-[1440px] mx-auto"> <div class="h-full flex-1"> <div class=""> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">CPaaS</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Create smarter customer interactions with Communications Platform as a Service (CPaaS).</p> <a href="/products/cpaas-overview" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Connect</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Cloud communication platform to automate and orchestrate your customer interactions.</p> <a href="/products/webex-connect" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Explore the platform"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Explore the platform <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <ul class="flex flex-col gap-y-2 items-start font-normal"> <li> <a href="/products/webex-connect/flows" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Flows"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Flows </span> </a> </li> <li> <a href="/products/webex-connect/nlp-and-ai" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="NLP & AI"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> NLP & AI </span> </a> </li> <li> <a href="/products/webex-connect/reporting-and-analytics" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Reporting & Analytics"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Reporting & Analytics 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</span> </a> </li> <li> <a href="/products/webex-connect/developer-hub" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Developer Hub"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Developer Hub </span> </a> </li> </ul> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Campaign</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Manage and automate your marketing campaigns.</p> <a href="/products/webex-campaign" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Engage</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Empower your contact center to support customer conversations on any channel.</p> <a href="/products/webex-engage" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Webex Notify</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">Help operations staff keep your customers informed.</p> <a href="/products/webex-notify" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> </div> <div class="h-full flex-1"> <div class="md:mb-7"> <div> <h4 class="text-lg md:text-lg_lg mb-2 text-skin-bwg">Business messaging</h4> <p class="text-sm md:text-sm_lg md:max-w-10/12 text-skin-grey mb-3 font-normal">From SMS to the next generation of digital messaging channels, start delivering richer experiences on the channel closest to customers.</p> <a href="/business-messaging" role="button" target=_self class="leading-[1rem] inline-block " x-ref="" aria-label="Discover more"> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> <div class=""> <ul class="flex flex-col gap-y-2 items-start font-normal"> <li> <a href="/business-messaging/apple-messages-for-business" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Apple Messages for Business"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Apple Messages for Business </span> </a> </li> <li> <a href="/business-messaging/branded-text" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Branded Text"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Branded Text </span> </a> </li> <li> <a href="/business-messaging/instagram" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Instagram"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Instagram </span> </a> </li> <li> <a href="/business-messaging/mms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="MMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> MMS </span> </a> </li> <li> <a href="/business-messaging/rcs-business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="RCS Business Messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> RCS Business Messaging </span> </a> </li> <li> <a href="/business-messaging/sms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" 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class="flex-1 flex"> <div class="flex-1"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Industries</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/solutions/automotive" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Automotive"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Automotive </span> </a> </li> <li> <a href="/solutions/banking" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Banking"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Banking </span> </a> </li> <li> <a href="/solutions/gaming" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Gaming"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Gaming </span> </a> </li> <li> <a href="/solutions/government-and-public-sector" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Government & public sector"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Government & public sector </span> </a> </li> <li> <a href="/solutions/healthcare" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Healthcare"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Healthcare </span> </a> </li> <li> <a href="/solutions/insurance" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Insurance"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Insurance </span> </a> </li> <li> <a href="/solutions/logistics" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Logistics"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Logistics </span> </a> </li> <li> <a href="/solutions/media-and-broadcasters" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Media & broadcasters"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Media & broadcasters </span> </a> </li> <li> <a href="/solutions/recruitment" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Recruitment"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Recruitment </span> </a> </li> <li> <a href="/solutions/retail" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Retail"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Retail </span> </a> </li> <li> <a href="/solutions/telecommunications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Telecommunications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Telecommunications </span> </a> </li> <li> <a href="/solutions/travel" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Travel"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Travel </span> </a> </li> <li> <a href="/solutions/utilities" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Utilities"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Utilities </span> </a> </li> </ul> </div> </div> <div class="flex-1"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Teams</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/solutions/customer-service" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer Service"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer Service </span> </a> </li> <li> <a href="/solutions/employee-communications" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Employee communications"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Employee communications </span> </a> </li> <li> <a href="/solutions/it-and-operations" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="IT & operations"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> IT & operations </span> </a> </li> <li> <a href="/solutions/marketing" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Marketing"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Marketing </span> </a> </li> </ul> </div> </div> </div> <div class="flex flex-col flex-shrink gap-y-5 flex-1"> <a href="/solutions/retail" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Discover retail solutions"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Every interaction makes customers smile</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">Redefine the purchase journey with intelligent automation and contextual promotions.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Discover retail solutions <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvU29sdXRpb25zL1JldGFpbC93b21hbi1zaG9wLWlwYWQud2VicA==?fit=crop-62-48-1&w=200&h=200&s=b136aa0c7cbffd9dceab39327b27ab8e"> <img class="lazyload rounded-full w-full h-full object-cover" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Solutions/Retail/woman-shop-ipad.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="/lp/authorised-push-payment-fraud" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Learn more"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Authorized Push Payment (APP) fraud solutions</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">We analyze security risks and harness verified communications to help banks combat Authorized Push Payment (APP) fraud.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Learn more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvUmVzb3VyY2VzL0Jsb2cvaG93LXRvLXByZXZlbnQtYW5kLXJlZHVjZS1hdXRob3JpemVkLndlYnA=?fit=crop&w=200&h=200&s=ac8ee4aaa3bb60afa378ba69b2bc7bc0"> <img class="lazyload rounded-full 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class="flex-1 flex justify-between"> <div class="mr-10 flex-shrink-0"> <div> <h3 class="text-lg md:text-lg_lg md:mb-7">Select a resource</h3> <ul class="flex flex-col gap-y-2 font-normal"> <li> <a href="/resources/learning" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Learning"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Learning </span> </a> </li> <li> <a href="/resources/customer-stories" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer stories"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer stories </span> </a> </li> <li> <a href="/blog" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Blog"> <span class="inline border-b border-transparent 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data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Resources/Blog/apple-rcs-ios18-release.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="https://cpaas.webex.com/resources/report/gartner-magic-quadrant-cpaas-2024" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="See report"> <div class="md:px-7 md:py-7 rounded-20 md:rounded-30 border border-skin-grey-light hover:border-skin-grey transition-colors duration-200 flex flex-col justify-between group min-h-400 cursor-pointer"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2 clamp clamp-2">2024 Gartner® Magic Quadrant™</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal clamp clamp-3">Discover why we are recognized as a Visionary in the 2024 Gartner Magic Quadrant for CPaaS.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw 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hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Latest news</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">Find out why UC Today recognise Webex CPaaS Solutions as one of the leading CPaaS providers of 2023.</p> <span> <span class=" inline-block text-sm font-medium gap-1 border-b border-transparent text-skin-ggw hover:border-skin-ggw group-hover:border-skin-ggw fill-skin-ggw duration-200 transition-colors"> Learn more <svg width="14" height="14" viewBox="0 0 14 14" class="inline "> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </span> </div> <div class="w-full max-w-200"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL290aGVyL3VjLXRvZGF5LWFydGljbGUtcHJvbW90aW9uLmpwZw==?fit=crop-80-60-1&w=200&h=200&s=feb792a54bd3dcc1236b12ca793869a4"> <img class="lazyload rounded-full w-full h-full object-cover" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/other/uc-today-article-promotion.jpg" alt=""> </picture> </div> </div> </div> </a> <a href="/blog/completion-of-imimobile-plcs-acquisition-by-cisco" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Learn more"> <div class="md:px-7 md:py-7 rounded-lg md:rounded-30 border border-skin-grey-light hover:border-skin-grey flex gap-10 group justify-between cursor-pointer transition-colors duration-200"> <div class="flex flex-col max-w-400"> <h3 class="text-lg md:text-lg_lg text-skin-bwg mb-2">Completion of imi's acquisition by Cisco</h3> <p class="text-skin-grey md:text-sm_lg text-sm mb-3 font-normal">imimobile is now part of Cisco.</p> 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viewBox="0 0 14 14" class="inline ml-1"> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </span> </div> </div> </section> <section class="relative theme-light bg-skin-wbg" data-id="list" id="" style="scroll-margin-top: 6rem"> <div class="mx-auto max-w-[1440px] py-10 md:py-16 lg:py-20 px-std flex justify-between flex-col "> <div class="relative"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww ">Popular solutions.</h2> </div> </div> <div class="flex justify-end"> <ul class="flex flex-wrap gap-x-5 justify-end md:max-w-10/12"> <li class="w-full md:max-w-45 border-t border-skin-grey-light"> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">Interactive voice and digital channels</h3> </li> <li class="w-full md:max-w-45 border-t border-skin-grey-light"> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">IVR call deflection</h3> </li> <li class="w-full md:max-w-45 border-t border-skin-grey-light"> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">Proactive communications</h3> </li> <li class="w-full md:max-w-45 border-t border-skin-grey-light"> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">Intelligent automation</h3> </li> <li class="w-full md:max-w-45 border-t border-skin-grey-light md:border-b "> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">Remote working for contact centers</h3> </li> <li class="w-full md:max-w-45 border-t border-skin-grey-light border-b"> <h3 class="text-h5 font-normal py-5 md:max-w-10/12 text-skin-bwg">System integrated customer journeys</h3> </li> </ul> </div> </div> </div> </section> <section class="py-10 md:py-16 lg:py-20 theme-light bg-skin-wbg" data-id="logo-carousel" id="" style="scroll-margin-top: 6rem" x-data="logos"> <div class="px-std max-w-[1440px] w-full mx-auto"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww ">Who we work with.</h2> </div> </div> </div> <div class="animation-logos flex flex-col md:gap-[88px] gap-10 mx-auto relative max-w-[1312px] overflow-hidden"> <div class="absolute h-full w-16 left-0 top-0 z-10 bg-fade-to-light rotate-180 pointer-events-none"></div> <div class="absolute h-full w-16 right-0 top-0 z-10 bg-fade-to-light pointer-events-none"></div> <div> <div class="relative flex row row-one" :class="widthGapClasses === 'min-w-full' ? 'w-[1312px]' : 'gap-24'"> <div class="flex items-center justify-around" :class="widthGapClasses"> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/department-of-education.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/students-loan-company.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/british-council.svg" alt=""> </div> </div> <div class="flex items-center justify-around" :class="widthGapClasses"> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/department-of-education.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/students-loan-company.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/british-council.svg" alt=""> </div> </div> </div> </div> <div> <div class="relative flex row row-two" :class="widthGapClasses === 'min-w-full' ? 'w-[1312px]' : 'gap-24'"> <div class="flex items-center justify-around" :class="widthGapClasses"> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/kirklees-council.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/nhs.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/st-helens-council.svg" alt=""> </div> </div> <div class="flex items-center justify-around" :class="widthGapClasses"> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/kirklees-council.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/nhs.svg" alt=""> </div> <div class="flex justify-center"> <img loading="lazy" class="logo max-w-none" src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Logos/Logos/st-helens-council.svg" alt=""> </div> </div> </div> </div> </div> </section> <script> document.addEventListener('alpine:init', () => { Alpine.data('logos', () => ({ logosOneCount: '3', logosTwoCount: '3', logosThreeCount: '0', logosCountDivided: null, widowedLogo: false, rows: [], logoWidthsArray: [], logoGap: 96, containerWidth: 1312, loadedImages: [0, 0, 0], images: [null, null, null], widthGapClasses: '', paused: 0, init() { this.images = [ document.querySelectorAll('.row-one .logo'), document.querySelectorAll('.row-two .logo'), document.querySelectorAll('.row-three .logo') ]; const logoCounts = [this.logosOneCount, this.logosTwoCount, this.logosThreeCount]; const rowsCounts = logoCounts.map(count => Math.ceil(count / 6)); rowsCounts.forEach((rowCount, index) => { const { logosCountDivided, widowedLogo } = this.getRowStats(logoCounts[index], rowCount); this.rows.push({ numberOfLogos: widowedLogo ? (index === 1 ? Math.ceil(logosCountDivided) : Math.floor(logosCountDivided)) : logosCountDivided, logosWidthArray: [] }); }); this.images.forEach((imageSet, index) => { imageSet.forEach((img, imgIndex) => { if (img.complete) { this.calculateValues(img, imgIndex, logoCounts[index], index + 1, imageSet); } else { img.addEventListener('load', () => { this.calculateValues(img, imgIndex, logoCounts[index], index + 1, imageSet); }); } }); }); }, getRowStats(count, rowsCount) { let logosCountDivided = count / rowsCount; let widowedLogo = count % rowsCount !== 0; return { logosCountDivided: logosCountDivided, widowedLogo: widowedLogo }; }, calculateValues(img, index, logosCount, rowNumber, imageSet) { this.loadedImages[rowNumber - 1]++; if ((index + 1) <= logosCount) { this.rows[rowNumber - 1].logosWidthArray.push(img.width); } if (this.loadedImages[rowNumber - 1] === imageSet.length) { let totalImagesWidth = this.rows[rowNumber - 1].logosWidthArray.reduce((a, b) => a + b); let totalLogosGap = this.logoGap * (this.loadedImages[rowNumber - 1] - 1); let totalSliderWidth = (totalImagesWidth + totalLogosGap) / 2; if (totalSliderWidth > this.containerWidth) { this.widthGapClasses = 'md:gap-24 gap-12'; this.beginTimelines(50); } else { this.widthGapClasses = 'min-w-full'; this.beginTimelines(100); } } }, beginTimelines(distancePercent) { let rows = document.querySelectorAll('.row'); rows.forEach((row, i) => { if (!this.paused) { tlm = new gsap.timeline() if (i % 2 === 0) { tlm.fromTo(row, { xPercent: -distancePercent, }, { xPercent: 0, x: distancePercent === 50 ? 48 : 0, duration: 30, ease: 'linear', repeat: -1 }); } else { tlm.fromTo(row, { xPercent: 0, }, { xPercent: -distancePercent, x: -distancePercent === -50 ? -48 : 0, duration: 30, ease: 'linear', repeat: -1 }); } } }) } })); }); </script> <section class="relative theme-dark bg-skin-wbg text-skin-bwg" data-id="side-by-side-points" id="" style="scroll-margin-top: 6rem"> <div class="mx-auto max-w-[1440px] px-std py-10 md:py-16 lg:py-20 relative"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww ">Transform how you interact and deliver services to people.</h2> </div> </div> <div class="flex flex-col relative"> <div class="flex w-full justify-center md:mb-20 mb-10 flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-3"> <div class="max-w-700 w-full min-w-[296px]"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvR2VuZXJpYy9tYW4tb3V0c2lkZS1sb29raW5nLXBob25lLXRoZXJtb3MtY3VwLndlYnA=?fit=crop-58-58-1&w=646&h=646&s=fbc642b3482237c4dd2ba54f174f7082"> <img id="iMsvujt8" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Generic/man-outside-looking-phone-thermos-cup.jpg" class="lazyload w-full lg:rounded-30 md:rounded-20 rounded-[16px] object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pr-[131px] md:pr-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Better connections using digital channels</h3> <div class="prose-page md:max-w-500"> <h3>Interactive experiences</h3><p>Engage with people on the channels they use every day across voice and digital channels such as SMS, <a href="/business-messaging/apple-messages-for-business">Apple Messages for Business</a>, and more.</p><h3>Proactive communication</h3><p>Proactively send emergency communications, payment reminders, status updates, and more to improve efficiency and reduce costs.</p> </div> </div> </div> </div> <div class="flex w-full justify-center md:mb-20 mb-10 flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-1"> <div class="max-w-700 w-full min-w-[296px]"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL1Bob3RvZ3JhcGh5L0dlbmVyaWMvd29tYW4tb3V0c2lkZS1waG9uZS1zbWlsaW5nLmpwZw==?fit=crop&w=646&h=646&s=01c0e824532500b2002cfe200e42a789"> <img id="E55dgi4B" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Generic/woman-outside-phone-smiling.jpg" class="lazyload w-full lg:rounded-30 md:rounded-20 rounded-[16px] object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pl-[131px] md:pl-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Support any citizen with ease</h3> <div class="prose-page md:max-w-500"> <h3>Offer video assistance</h3><p>Provide one-to-one help with real-time video assistance for requirements such as housing repairs. Reduce technician call-out costs and solve issues virtually.</p><h3>Remote contact centers</h3><p>Empower contact center agents to work remotely using cloud applications. Continue to monitor calls and workload using centralized admin dashboards and reporting.</p> </div> </div> </div> </div> <div class="flex w-full justify-center flex-wrap md:flex-nowrap gap-x-10 md:gap-0"> <div class="flex flex-1 min-w-300 mb-8 md:mb-0 w-full justify-center gap-4 md:gap-5 md:order-3"> <div class="max-w-700 w-full min-w-[296px]"> <div class="aspect-h-1 aspect-w-1 w-full"> <picture> <source type="image/webp" data-srcset="/img/asset/YXNzZXRzL3dlYnAvUGhvdG9ncmFwaHkvR2VuZXJpYy93b21hbi12aWRlby1jYWxsLW9mZmljZS13ZWJleC1waG9uZS53ZWJw?fit=crop-26-40-1&w=646&h=646&s=74c530b211a0eb765e1cffaef2f15835"> <img id="tzF6tnuy" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Generic/woman-video-call-office-webex-phone.jpg" class="lazyload w-full lg:rounded-30 md:rounded-20 rounded-[16px] object-cover" alt=""> </picture> </div> </div> </div> <div class="flex flex-1 md:order-2 justify-center flex-col min-w-200 md:min-w-none w-[380px] lg:w-[535px] md:gap-x-10 "> <div class=" lg:pr-[131px] md:pr-[100px] "> <h3 class="text-h4 font-normal mb-3 md:mb-10">Create more efficient service teams</h3> <div class="prose-page md:max-w-500"> <h3>Empower people with self-service</h3><p>Allow citizens to find solutions in a self-serve mode to reduce call volumes. Deploy AI-driven chatbots, FAQ portals, and live chat to handle routine enquiries.</p><h3>Deflect to messaging channels</h3><p>Create an efficient customer service process with IVR call deflection. Deflect inbound calls to digital messaging channels and enable agents to handle complex enquiries.</p><h3>Equip agents with the right tools</h3><p>Manage interactions across multiple channels. Have all customer data and history in one place to manage enquiries, improving first contact resolution and customer satisfaction.</p> </div> </div> </div> </div> </div> </div> </section> <section class="relative theme-light bg-skin-wbg text-skin-bwg" data-id="resource-link" id="" style="scroll-margin-top: 6rem"> <div class="max-w-[1440px] mx-auto px-std py-10 md:py-16 lg:py-20 "> <div class="flex flex-col md:flex-row relative justify-between gap-x-10"> <div class="flex flex-col flex-1"> <div class="md:max-w-600"> <span class="md:mb-5 mb-3 text-skin-grey">EGUIDE</span> <h2 class="md:pb-5 pb-3 md:text-h3 text-h2 text-fountain-blue-to-purple-heart"> IT buyer’s guide for CPaaS.</h2> <p class="md:text-base_lg text-base text-skin-grey">CPaaS is one of the most exciting opportunities in the cloud communications space. A growing number of enterprises are using APIs, SDKs, and low-code tools within CPaaS solutions to design communications-enabled applications that enhance digital competitiveness. Discover the key features and functionality that you need to look for in an Enterprise CPaaS solution.</p> <div class="md:pt-10 pt-8 flex gap-x-3 flex-wrap gap-y-3 pb-14 md:pb-0"> <a href="/resources/eguide/it-buyers-guide-for-cpaas" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Discover more"> <span class="flex items-center rounded-full justify-center whitespace-nowrap border group duration-200 transition-colors font-medium text-[14px] md:text-[15px] leading-btn tracking-base border border-skin-ggg hover:border-skin-bwg bg-skin-ggw text-skin-wwb hover:bg-skin-bwb hover:text-skin-wbw fill-skin-wwb hover:fill-skin-wbw lg:p-[13px] lg:pl-[21px] md:p-[11px] md:px-[21px] p-[11px]"> Discover more <svg class="inline ml-[10px]" width="28" height="28" viewBox="0 0 56 56"> <ellipse cx="28" cy="28" rx="28" ry="28" transform="matrix(1 0 1.52877e-10 -1 0 56)" class="duration-200 transition-colors fill-skin-wwg group-hover:fill-skin-ggg" /> <path d="M38.5 39.4995L16.5 39.4995L16.5 41.4995L38.5 41.4995V39.4995Z" class="duration-200 transition-colors fill-skin-bbw group-hover:fill-skin-www" /> <path d="M38.1066 25.2074L27.5 35.814L16.8935 25.207L18.3077 23.7928L26.5 31.9851L26.5 14.4995L28.5 14.4995L28.5 31.9855L36.6924 23.7931L38.1066 25.2074Z" class="duration-200 transition-colors fill-skin-bbw group-hover:fill-skin-www" /> </svg> </span> </a> </div> </div> </div> <picture> <source type="image/webp" data-srcset="/img/http/aHR0cHM6Ly93ZWJleC1pbWltb2JpbGUubnljMy5jZG4uZGlnaXRhbG9jZWFuc3BhY2VzLmNvbS93ZWJwL1Bob3RvZ3JhcGh5L1Jlc291cmNlcy9MZWFybmluZy9ndWlkZS1lbnRlcnByaXNlLWNwYWFzLWJ1eWVycy53ZWJw?fit=crop&w=535&h=535&s=846529d9945c8435a4e830ebd81803a1"> <img class="lazyload w-full lg:h-[535px] lg:w-[535px] md:w-[460px] md:h-[460px] h-full object-cover hidden md:block rounded-full" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Resources/Learning/guide-enterprise-cpaas-buyers.jpg" alt=""> </picture> </div> </div> </div> </section> <section class="theme-dark bg-skin-wbg relative" data-id="box-call-outs" id="" style="scroll-margin-top: 6rem"> <div class="max-w-[1440px] relative px-std py-10 md:py-16 lg:py-20 mx-auto"> <div class="flex justify-between relative flex-col md:gap-28 md:flex-row mb-10 md:mb-16 lg:mb-20"> <div class="flex flex-col lg:max-w-2/3"> <h2 class="text-skin-bww ">Why Webex CPaaS Solutions?</h2> </div> </div> <div class="grid md:grid-cols-3 grid-cols-1 md:gap-x-5 gap-y-10 md:gap-y-14 lg:gap-y-20 relative"> <div class="flex-col flex items-start lg:justify-start md:col-span-1"> <div class="flex flex-col justify-start relative max-w-full"> <svg class="w-16 h-16 lg:mb-10 md:mb-7 mb-5" fill="url(#scarlet-to-purple-heart)" width="128" height="128" viewBox="0 0 128 128" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M26.1999 53.3673H24.4076L24.4079 53.367C23.109 53.367 21.8329 53.025 20.7081 52.3755C19.5832 51.726 18.6491 50.7917 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Modify and iterate communication journeys at pace.</p> </div> </div> <div class="flex-col flex items-start lg:justify-start md:col-span-1"> <div class="flex flex-col justify-start relative max-w-full"> <svg class="w-16 h-16 lg:mb-10 md:mb-7 mb-5" fill="url(#scarlet-to-purple-heart)" width="128" height="128" viewBox="0 0 128 128" xmlns="http://www.w3.org/2000/svg"> <path d="M93.99 44H92C91.47 44 90.96 44.21 90.59 44.59C90.22 44.97 90 45.47 90 46C90 46.53 90.21 47.04 90.59 47.41C90.97 47.79 91.47 48 92 48H93.99C95.58 48 97.11 48.63 98.23 49.76C99.36 50.88 99.99 52.41 99.99 54V106C99.99 107.59 99.36 109.12 98.23 110.24C97.11 111.36 95.58 112 93.99 112H91.99C85.38 112 76.84 108.43 69.7 102.69C68.66 101.86 67.69 101.01 66.78 100.14C71.43 94.85 73.99 89.2 73.99 84C73.99 81.35 72.94 78.8 71.06 76.93C69.18 75.05 66.64 74 63.99 74C61.34 74 58.79 75.05 56.92 76.93C55.04 78.81 53.99 81.35 53.99 84C53.99 89.19 56.55 94.83 61.2 100.12C54.01 106.92 43.79 112 35.99 112H33.99C32.4 112 30.87 111.37 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83.21 58.16 82.43 58.46 81.7C58.76 80.97 59.2 80.31 59.76 79.75C60.89 78.62 62.41 77.99 64 77.99C65.59 77.99 67.12 78.62 68.24 79.75C69.37 80.88 70 82.4 70 83.99C70 88.38 67.64 93.01 64 97.21V97.22Z" /> </svg> <h3 class="text-skin-bwg pb-5 text-h5 font-normal">Secure</h3> </div> <div class="flex flex-col justify-between"> <p class="text-skin-grey pr-2-vw font-light text-base">We safeguard citizen data and information based on the latest security frameworks trusted by the world's leading blue-chip organizations.</p> </div> </div> <div class="flex-col flex items-start lg:justify-start md:col-span-1"> <div class="flex flex-col justify-start relative max-w-full"> <svg class="w-16 h-16 lg:mb-10 md:mb-7 mb-5" fill="url(#scarlet-to-purple-heart)" width="128" height="128" viewBox="0 0 128 128" xmlns="http://www.w3.org/2000/svg"> <path d="M115.95 80.6699C113.91 75.7399 110.45 71.5199 106.01 68.5499C101.57 65.5799 96.35 63.9999 91.01 63.9999C90.68 63.9999 90.34 64.0199 90.01 64.0299V47.9999C90.01 45.3499 88.95 42.8099 87.08 40.9299C85.21 39.0499 82.66 37.9999 80.01 37.9999H48.01C45.36 37.9999 42.82 39.0599 40.94 40.9299C39.06 42.7999 38.01 45.3499 38.01 47.9999V53.9999H14L37 13.9999L46.77 30.9999C47.03 31.4599 47.47 31.7899 47.98 31.9299C48.49 32.0699 49.04 31.9999 49.5 31.7299C49.96 31.4699 50.29 31.0299 50.43 30.5199C50.57 30.0099 50.5 29.4599 50.24 28.9999L40.47 11.9999C40.12 11.3899 39.62 10.8799 39.01 10.5299C38.4 10.1799 37.71 9.98989 37 9.99989C36.3 9.99989 35.6 10.1799 34.99 10.5299C34.38 10.8799 33.88 11.3899 33.53 11.9999L10.53 52.0099C10.18 52.6199 10 53.3099 10 54.0099C10 54.7099 10.19 55.3999 10.54 56.0099C10.89 56.6199 11.4 57.1199 12 57.4699C12.61 57.8199 13.3 57.9999 14 57.9999H38V79.9999C38 82.6499 39.06 85.1899 40.93 87.0699C42.8 88.9499 45.35 89.9999 48 89.9999H64.03C64.02 90.3299 64 90.6699 64 90.9999C64 96.3399 65.58 101.56 68.55 106C71.52 110.44 75.73 113.9 80.67 115.95C85.6 117.99 91.03 118.53 96.27 117.49C101.51 116.45 106.32 113.88 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81.6 86.0099 80.01 86.0099H48.01L48 85.9999ZM107.26 107.26C102.95 111.57 97.1 114 91 114C84.9 114 79.06 111.57 74.74 107.26C70.43 102.95 68 97.0999 68 90.9999C68 90.6699 68 90.3399 68.02 89.9999H80C82.65 89.9999 85.19 88.9399 87.07 87.0699C88.94 85.1999 90 82.6499 90 79.9999V68.0199C90.34 67.9999 90.67 67.9999 91 67.9999C97.1 67.9999 102.95 70.4199 107.26 74.7399C111.57 79.0499 114 84.8999 114 90.9999C114 97.0999 111.58 102.95 107.26 107.26Z" /> </svg> <h3 class="text-skin-bwg pb-5 text-h5 font-normal">Integrated</h3> </div> <div class="flex flex-col justify-between"> <p class="text-skin-grey pr-2-vw font-light text-base">Centralize citizen communications. Integrate with existing systems to eliminate functional silos and create seamless experiences.</p> </div> </div> </div> </div> </section> <section class="relative theme-light bg-skin-wbg text-skin-bwg" data-id="resource-link" id="" style="scroll-margin-top: 6rem"> <div class="max-w-[1440px] mx-auto px-std py-10 md:py-16 lg:py-20 "> <div class="flex flex-col md:flex-row relative justify-between gap-x-10"> <div class="flex flex-col flex-1"> <div class="md:max-w-600"> <span class="md:mb-5 mb-3 text-skin-grey">BLOG</span> <h2 class="md:pb-5 pb-3 md:text-h3 text-h2 text-skin-bwg"> How to support home working in three days.</h2> <p class="md:text-base_lg text-base text-skin-grey">Empower contact center agents to work remotely but maintain productivity levels. Find out how you could enable a functional remote working contact center in just three days.</p> <div class="md:pt-10 pt-8 flex gap-x-3 flex-wrap gap-y-3 pb-14 md:pb-0"> <a href="/blog/how-to-set-up-a-contact-center-to-support-home-working-in-3-days" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline-block " x-ref="" aria-label="Read more"> <span class="flex items-center rounded-full justify-center whitespace-nowrap border group duration-200 transition-colors font-medium text-[14px] md:text-[15px] leading-btn tracking-base border border-skin-ggg hover:border-skin-bwg bg-skin-ggw text-skin-wwb hover:bg-skin-bwb hover:text-skin-wbw fill-skin-wwb hover:fill-skin-wbw lg:py-5 py-[18px] px-[21px]"> Read more <svg width="14" height="14" viewBox="0 0 14 14" class="inline ml-1"> <path d="M7 2L11.9497 6.94975L11.2426 7.65685L6.29289 2.70711L7 2Z" /> <path d="M6.29289 11.1924L11.2426 6.24264L11.9497 6.94975L7 11.8995L6.29289 11.1924Z" /> <path d="M3.00781 6.46875H11.0079V7.46875H3.00781V6.46875Z" /> </svg> </span> </a> </div> </div> </div> <picture> <source type="image/webp" data-srcset="/img/http/aHR0cHM6Ly93ZWJleC1pbWltb2JpbGUubnljMy5jZG4uZGlnaXRhbG9jZWFuc3BhY2VzLmNvbS93ZWJwL1Bob3RvZ3JhcGh5L1Jlc291cmNlcy9CbG9nL2hvdy10by1zZXQtdXAtY29udGFjdC1jZW50ZXIud2VicA==?fit=crop&w=535&h=535&s=decf9feb01141eb6a2153bce81b30471"> <img class="lazyload w-full lg:h-[535px] lg:w-[535px] md:w-[460px] md:h-[460px] h-full object-cover hidden md:block rounded-full" data-src="https://webex-imimobile.nyc3.cdn.digitaloceanspaces.com/Photography/Resources/Blog/how-to-set-up-contact-center.jpg" alt=""> </picture> </div> </div> </div> </section> <section class="relative theme-light bg-skin-wbg" data-id="testimonial" id="" style="scroll-margin-top: 6rem"> <svg class="absolute w-1/2 pointer-events-none corner-gradient-tl" viewBox="0 0 629 324" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_10523_56085)"> <g opacity="0.5"> <g filter="url(#filter0_f_10523_56085)"> <ellipse cx="150" cy="100" rx="150" ry="100" transform="matrix(0.866025 -0.5 -0.5 -0.866026 544 497.205)" fill="#04BAE9" /> </g> <g filter="url(#filter1_f_10523_56085)"> <ellipse cx="150" cy="100" rx="150" ry="100" transform="matrix(1 0 1.88408e-07 -1 288 468)" fill="#04BAE9" /> </g> </g> </g> <defs> <filter id="filter0_f_10523_56085" x="284.672" y="21.0361" width="678.463" height="629.133" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"> <feFlood flood-opacity="0" result="BackgroundImageFix" /> <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape" /> <feGaussianBlur stdDeviation="100" result="effect1_foregroundBlur_10523_56085" /> </filter> <filter id="filter1_f_10523_56085" x="88" y="68" width="700" height="600" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"> <feFlood flood-opacity="0" result="BackgroundImageFix" /> <feBlend mode="normal" in="SourceGraphic" in2="BackgroundImageFix" result="shape" /> <feGaussianBlur stdDeviation="100" result="effect1_foregroundBlur_10523_56085" /> </filter> <clipPath id="clip0_10523_56085"> <rect width="629" height="324" fill="white" /> </clipPath> </defs> </svg> <div class="mx-auto max-w-[1440px] flex flex-col items-center md:py-16 lg:py-20 py-10 relative px-std"> <div class="relative flex flex-col lg:flex-row lg:gap-[131px]"> <div class="flex flex-col gap-5"> <div class="flex gap-[10px] md:gap-4"> <div class="text-h5 text-skin-bwg">“</div> <div class="text-h5 text-skin-bwg md:max-w-800 relative">imimobile’s contact center software has enabled a seamless transition to remote working overnight and has removed the need for fixed, office-based agents. ”</div> </div> <div class="ml-4 md:ml-[27px] text-skin-grey md:text-sm_lg text-sm self-start">Yvonne Steele, Team Manager of Income, Rent To Buy & Leasehold Services, Dudley Council</div> </div> </div> </div> </section> <section class="relative theme-light bg-skin-wbg" 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border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> IT & operations </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/solutions/marketing" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Marketing"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Marketing </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 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'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Business messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Business messaging </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/branded-text" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Branded Text"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Branded Text </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/apple-messages-for-business" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Apple Messages for Business"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Apple Messages for Business </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/rcs-business-messaging" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="RCS Business Messaging"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> RCS Business Messaging </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/sms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="SMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> SMS </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/mms" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="MMS"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> MMS </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/web-rtc" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Web RTC"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Web RTC </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/whatsapp-business-api" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="WhatsApp Business API"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> WhatsApp Business API </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/business-messaging/instagram" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Instagram"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Instagram </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 'text-skin-bwg md:text-skin-bww' : ''"> Resources <div x-bind:class="open ? 'rotate-180 fill-skin-ggb' : 'fill-skin-bww'" class="h-3 duration-300"> <svg height="12" width="12" class="md:hidden" width="8" height="4" viewBox="0 0 8 4" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.120381 0.174613C0.300092 -0.0350495 0.615742 -0.0593303 0.825405 0.120381L4.00001 2.84147L7.17461 0.120381C7.38428 -0.0593303 7.69993 -0.0350495 7.87964 0.174613C8.05935 0.384276 8.03507 0.699926 7.8254 0.879637L4.3254 3.87964C4.13816 4.04013 3.86186 4.04013 3.67461 3.87964L0.174613 0.879637C-0.0350495 0.699926 -0.0593303 0.384276 0.120381 0.174613Z"/> </svg> </div> </h3> <ul class="md:block" x-bind:class="open ? 'block' : 'hidden'"> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/resources/learning" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Learning"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Learning </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/resources/customer-stories" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Customer stories"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Customer stories </span> </a> </li> <li class="text-sm md:text-sm_lg text-skin-bwg md:mb-5 py-4 md:py-0"> <a href="/blog" role="button" target=_self class="leading-[1rem] w-full md:w-auto inline " x-ref="" aria-label="Blog"> <span class="inline border-b border-transparent hover:border-skin-bww group-hover:border-skin-bww duration-200 transition-colors "> Blog </span> </a> </li> </ul> </div> <div class="flex flex-1 flex-col" x-data="{ open : false }"> <h3 class="md:mb-10 text-base md:text-base_lg text-skin-bww py-4 md:py-0 flex justify-between theme-black cursor-pointer md:cursor-default" x-on:click="open = !open" x-bind:class="open ? 'text-skin-bwg md:text-skin-bww' : ''"> Company <div x-bind:class="open ? 'rotate-180 fill-skin-ggb' : 'fill-skin-bww'" class="h-3 duration-300"> <svg height="12" width="12" class="md:hidden" width="8" height="4" viewBox="0 0 8 4" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0.120381 0.174613C0.300092 -0.0350495 0.615742 -0.0593303 0.825405 0.120381L4.00001 2.84147L7.17461 0.120381C7.38428 -0.0593303 7.69993 -0.0350495 7.87964 0.174613C8.05935 0.384276 8.03507 0.699926 7.8254 0.879637L4.3254 3.87964C4.13816 4.04013 3.86186 4.04013 3.67461 3.87964L0.174613 0.879637C-0.0350495 0.699926 -0.0593303 0.384276 0.120381 0.174613Z"/> </svg> </div> </h3> <ul class="md:block" x-bind:class="open ? 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