Support - ASP.Events

<!DOCTYPE html> <html lang="en-GB" class="no-js"> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8" /> <title> Support - ASP.Events </title> <meta name="generator" content="SHOWOFF by ASP.events" /> <meta name="author" content=""> <meta name="description" content="At ASP we pride ourselves in being an extension to your marketing team. We regularly ask our clients ‘How are we doing?’ and Our NPS score has grown three-years-in-a-row and is now in the ‘Excellent’ category." /> <meta name="keywords" content="" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta property="og:title" content="Support" /> <meta property="og:site_name" content="ASP.Events" /> <meta property="schema:description" typeof="http://schema.org/WebPage" content="At ASP we pride ourselves in being an extension to your marketing team. 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class="menu__item__link menuitem menuitem--id-551">Contact Us</a> </li> <li title="Clients" class="menu__item"> <a href="our-company/clients" target="_self" class="menu__item__link menuitem menuitem--id-278">Clients</a> </li> <li title="Team" class="menu__item"> <a href="our-company/team" target="_self" class="menu__item__link menuitem menuitem--id-550">Team</a> </li> <li title="Partners" class="menu__item"> <a href="our-company/partners" target="_self" class="menu__item__link menuitem menuitem--id-279">Partners</a> </li> <li title="Careers" class="menu__item"> <a href="our-company/careers" target="_self" class="menu__item__link menuitem menuitem--id-282">Careers</a> </li> </ul> </li> <li title="Blog" class="menu__item"> <a href="resources/news-views" target="_self" class="menu__item__link menuitem menuitem--id-485">Blog</a> </li> <li title="Search" class="menu__item menu__item--search"> <span class="menu__item__link menuitem menuitem--id-488">Search</span> </li> </ul> </nav> <div class="s-header__call-to-actions"> <div class="panel panel--default panel--structure-headercalltoactions panel--id-4906"> <div class="panel__body"> <ul class="ck-button-group ck-button-group--type-row"> <li><a class="ck-button-one" href="contact" target="_self" title="contact">Get In Touch</a></li> <li><a class="ck-button-three" href="contact/request-a-demo" target="_self" title="contact/request-a-demo">Request a Demo</a></li> </ul> </div> </div> </div> <button class="s-header__navigation-mobile-trigger" aria-label="Toggle Navigation"> <lord-icon loading="lazy" trigger="click-me-twice" target=".s-header__navigation-mobile-trigger" src="https://cdn.asp.events/CLIENT_ASP_Even_9FE2D9F6_5056_B739_543F7051D2DA8390/sites/ASP-Events-2021/media/__theme/icons/menu-morph.json" ></lord-icon> </button> </header> <main class="s-main" id="main" tabindex="-1"> <div class="s-content"> <div class="s-content__header"> <div class="s-content__header__breadcrumb"> <a href="/welcome">Home</a> <i class='fal fa-arrow-right'></i> <a href="our-product">Our Product</a> <i class='fal fa-arrow-right'></i> <a href="our-product/support">Support</a> </div> <h1 class="s-content__header__title"> Support </h1> </div> <div class="s-content__body"> <div class="section section--one-column section--id-1 section--type-narrow"> <div class="section__body"> <div class="section__body__article section__body__article--id-1"> <article class="p-article article--type-default"> <div class="p-article__header-body"> <div class="p-article__body"> <p class="ck-intro-text" style="text-align: center;">At ASP we pride ourselves in being an extension to your marketing team. We regularly ask our clients ‘How are we doing?’ and Our NPS score has grown three-years-in-a-row and is now in the ‘Excellent’ category.</p> </div> </div> </article> <script> $script('https://themes.asp.events/_base/1-3-0/includes/javascripts/src/modules/pages/anchor.js'); </script> </div> </div> </div> <div class="section section--one-column section--id-3"> <div class="section__header"> <h2 class="section__header__title"> Our support package is comprehensive and is made up of three areas. </h2> </div> <div class="section__body"> <div class="section__body__article section__body__article--id-1"> <article class="p-article p-article--type-timeline"> <div class="p-article__steps-wrapper"> <div class="p-article__steps-line"></div> <ul class="p-article__steps"> <li class="p-article__steps__step"> <div class="p-article__steps__step__wrapper-one"> <div class="p-article__steps__step__number"> 1. </div> </div> <div class="p-article__steps__step__wrapper-two"> <div class="p-article__steps__step__header"> <h3 class="p-article__steps__step__header__title"> Launch Team </h3> <div class="p-article__steps__step__header__icon"> <lord-icon loading="lazy" src="https://cdn.asp.events/CLIENT_ASP_Even_9FE2D9F6_5056_B739_543F7051D2DA8390/sites/ASP-Events-2021/media/__theme/icons/handshake-deal.json" trigger="loop"></lord-icon> </div> </div> <div class="p-article__steps__step__body"> <div class="p-article__steps__step__body__description"> <p>Welcome to ASP! Firstly, you will be assigned one of our dedicated Delivery Managers who will project manage the entire launch process for you. They handle:</p><ul class="ck-list ck-list--type-bordered-arrows"> <li>Project kick off call</li><li>Set Project Timeline</li><li>Website Design & Build</li><li>Full website Quality Assurance checks </li><li>Arranging CMS training workshops</li><li>Launching the website</li><li>Liaison at every step of the launch phase</li></ul> </div> <div class="p-article__steps__step__body__buttons"> <div class="ck-button-group ck-button-group--row"> </div> </div> </div> </div> </li> <li class="p-article__steps__step"> <div class="p-article__steps__step__wrapper-one"> <div class="p-article__steps__step__number"> 2. </div> </div> <div class="p-article__steps__step__wrapper-two"> <div class="p-article__steps__step__header"> <h3 class="p-article__steps__step__header__title"> Account Management Team </h3> <div class="p-article__steps__step__header__icon"> <lord-icon loading="lazy" src="https://cdn.asp.events/CLIENT_ASP_Even_9FE2D9F6_5056_B739_543F7051D2DA8390/sites/ASP-Events-2021/media/__theme/icons/female-customer-service.json" trigger="loop"></lord-icon> </div> </div> <div class="p-article__steps__step__body"> <div class="p-article__steps__step__body__description"> <p>Once your website is live, your Account Manager takes over. 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