GenAI-powered Cloud Contact Center Solution

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}); </script> <section id="costomeraieveryday" class="exo-stats-section-highlight"> <div class="costomeraisec"> <h1 class="slider-head text-center pt-20"> Drive Reliable and <br> <span class="text-gradient-color"> Trusted Engagement at Scale </span> </h1> <div class="costomeraibox"> <div class="webinarsec"> <div class="fullwidthcenter"> <div class="webinardivcenter"> <div class="webinarteambox"> <h3 class="text-gradient-color">21 Billions+</h3> <p>Annual engagements over voice, messaging & video</p> </div> </div> <div class="webinardivcenter"> <div class="webinarteambox"> <h3 class="text-gradient-color">115000+</h3> <p>Agents oncloud</p> </div> </div> <div class="webinardivcenter"> <div class="webinarteambox"> <h3 class="text-gradient-color">4 Billion+</h3> <p>Queries resolved by AI bots</p> </div> </div> <div class="webinardivcenter"> <div class="webinarteambox"> <h3 class="text-gradient-color">125 Million+</h3> <p>Hours of call duration</p> </div> </div> </div> </div> </div> </div> </section> <section class="services-grid 03-l2-left-right-section-exo"> <div class="container-fluid "> <div class="container"> <div class="text-center text-white pt-80"><h2 class="top-header mb-30"> Manage your contact center with quality, speed, and efficiency</h2></div> <div class="row justify-content-center align-items-center ptb-30"> <div class="col-lsm-6 cls order-2 offset-md-1 col-md-4"> <div class="services-img"> <img src="https://exotel.com/wp-content/uploads/2023/10/enhance-customer-engagement.jpeg" alt="" class="w-100"> </div> </div> <div class="col-lsm-6 col-md-6 order-2"> <div class="services-content-right"> <h2>Enhance customer engagement and operational efficiency with personalized journeys</h2> <p>Deflect the IVR call to a WhatsApp bot, take a chat conversation to a video call, or build a personalized IVR flow to take customers directly to the right agent, design different interaction journeys to deliver personalized experience, and resolve customer queries faster. </p> <p> </p> <div class="resbut "> </div> </div> </div> </div> </div> </div> <div class="container-fluid services-active-bg "> <div class="container"> <div class="row justify-content-center align-items-center ptb-30"> <div class="col-lsm-6 cls order-2 col-md-4"> <div class="services-img"> <img src="https://exotel.com/wp-content/uploads/2023/06/newsroominnerbanner.png" alt="" class="w-100"> </div> </div> <div class="col-lsm-6 col-md-6 order-1 offset-md-1"> <div class="services-content-left"> <h2>Maximise contact centre performance by eliminating the unproductive, busy work </h2> <p>Give manual dialing work to smart dialers and save time spent waiting for the calls to be dialed, connected or answered. Maximize agent productivity with the right dialing algorithm.</p> <p> </p> <div class="resbut "> </div> </div> </div> </div> </div> </div> <div class="container-fluid "> <div class="container"> <div class="row justify-content-center align-items-center ptb-30"> <div class="col-lsm-6 cls order-2 offset-md-1 col-md-4"> <div class="services-img"> <img src="https://exotel.com/wp-content/uploads/2023/10/monitor-agent-productivity.jpeg" alt="" class="w-100"> </div> </div> <div class="col-lsm-6 col-md-6 order-2"> <div class="services-content-right"> <h2>Make informed decisions with complete transparency in your contact center operations</h2> <p>Get visibility into your everyday agent-customer conversations on a single dashboard. Monitor agent productivity, ongoing call center activities, customer feedback, and more in a single view.</p> <p> </p> <p> </p> <div class="resbut "> </div> </div> </div> </div> </div> </div> </section> <style> .power-content-4 { padding: 20px; border: 1px solid #e4e2e2; border-radius: 10px; display: flex; flex-direction: column; justify-content: flex-start; box-shadow: 5px 6px 10px #f0f0f0b8; align-items: center; height: auto; /* min-height: 375px; */ overflow: hidden; margin-left: 10px; margin-right: 10px; width: 350px; } .power-content-4 h2 { font-style: normal; font-weight: 500; font-size: 24px; line-height: 32px; color: #000000; max-width: 541px; padding-top: 20px; text-align: center; min-height: 3rem; } .power-content-4 p{ text-align:center; } .power-content-4 .icon-img { width: 50px!important; height: auto!important; } .power-content-4 .icon { margin-bottom: 5px; margin-left:auto; margin-right:auto; text-align:center; } .power-content-4 .icon img { position: relative; z-index: 1; top: 22px; left: 0px; } </style>  <section class="page-template-default page page-id-442966 page-child parent-pageid-424289" class="pt-30 pb-30 container-fluid drm-automated-dialers-section"> <div class="row grid-1280 power-auto1" > <h2 class="pleft-80 pt-30"> Omnichannel Contact Centre Solution <span class="text-gradient-color"> </span> <span class="text-gradient-color"> Everything your team needs to offer exceptional support </span> </h2> </div> <div class="pt-30"> <div class="row grid-1280" style="justify-content: center;"> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/omnichannel-contact-center.png" alt="icon" class="icon-img"> </div> <h2>Ameyo XTRM</h2> <p>Leverage a highly scalable, reliable, and intelligent enterprise contact center solution that eliminates your dependency on telco providers and helps you build connected, omnichannel conversations throughout channels.</p> <a href="https://exotel.com/products/ameyo-xtrm-contact-center-by-exotel/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/cloud-contact-center.png" alt="icon" class="icon-img"> </div> <h2>Ameyo Emerge </h2> <p>Offer seamless omnichannel experience in your inbound and outbound call center from a single interface. From messaging apps like WhatsApp to various CRM/helpdesk software, integrate all your channels seamlessly into the contact center.</p> <a href="https://exotel.com/products/cloud-contact-center-solution/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/Exocampaign-e1697176175212.png" alt="icon" class="icon-img"> </div> <h2>ExoCampaigns</h2> <p>Drive efficient large-scale communication in less time & resources. Record, schedule and broadcast your message to the masses in one go with voice broadcast.</p> <a href="https://exotel.com/products/exocampaign/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/auto-dial.png" alt="icon" class="icon-img"> </div> <h2>Advanced Dialer</h2> <p>Optimize call success rates and enable personalized interactions<strong> </strong>with dialers. Dial strategically as per the contact’s past behavior, the time when they are most likely to pick up and equip agents with all the right details before they start the conversation.</p> <a href="https://exotel.com/products/auto-dialer/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/ivr.png" alt="icon" class="icon-img"> </div> <h2>Smart IVR</h2> <p>Drive faster resolution and a more tailored interaction with smart IVR. Pick from single and multi-level IVR to suit different use cases and create customized IVR flows with personalized messages. </p> <a href="https://exotel.com/products/smart-ivr/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/reports.png" alt="icon" class="icon-img"> </div> <h2>Reports and Dashboards</h2> <p>Gain insights, identify opportunities, and boost efficiency with detailed reports and dashboards. Stay up-to-date on your contact center performance with access to agent reports, call analytics, and customer conversations in one place.</p> <a href="https://exotel.com/products/reports-dashboard/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/automated-call.png" alt="icon" class="icon-img"> </div> <h2>Auto Call Distributor</h2> <p>Increase customer loyalty, retention, and recurring revenue by prioritizing high-value customers. Transfer the calls to the most skilled agents and ensure they receive a personalized and fast customer experience with auto-call distribution.</p> <a href="https://exotel.com/products/auto-call-distributor/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/Real-time-analytics-e1697188222481.png" alt="icon" class="icon-img"> </div> <h2>Live Monitoring</h2> <p>Resolve issues faster and take proactive actions. Observe ongoing activities on a  real-time monitoring dashboard and swiftly address issues, provide instant feedback to agents, and make necessary adjustments to improve performance. </p> <a href="https://exotel.com/products/live-monitoring/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/business-phone-system.png" alt="icon" class="icon-img"> </div> <h2>Business Phone System</h2> <p>Reduce hardware and maintenance costs and gain more agility. Use the phone system hosted on the cloud and efficiently add or remove phone lines, features, and services as you upscale or downscale.</p> <a href="https://exotel.com/products/small-business-phone-system/" style="text-decoration:none;">Explore</a> </div> </div> <div class="col-md-3 mb-20 power-content-4"> <div class="text-align-center"> <div class="icon"> <img src="https://exotel.com/wp-content/uploads/2023/10/integration.png" alt="icon" class="icon-img"> </div> <h2>Integrations</h2> <p>Boost contact center efficiency with the right data and workflows. Access and use relevant information from various data sources on a unified platform to improve business productivity and agility.</p> <a href="https://exotel.com/products/integrations/" style="text-decoration:none;">Explore</a> </div> </div> </div> </div> </section>  <script> document.addEventListener('DOMContentLoaded', function() { const accordions = document.querySelectorAll('.accordion-item'); accordions.forEach((accordion, index) => { const imageId = accordion.getAttribute('data-image-id'); const imageToShow = document.getElementById(imageId); accordion.addEventListener('click', () => { // Hide all images const images = document.querySelectorAll('.light-green-color img'); images.forEach(image => { image.classList.remove('active'); }); // Show the corresponding image if (imageToShow) { images.forEach(image => { if (image.id === imageToShow.id) { image.classList.add('active'); } }); } }); }); }); </script> <script> // Function to close the modal and stop the video function closeModal() { var modal = document.getElementById('youtubeModal'); var iframe = document.getElementById('youtubeFrame'); // Clear the iframe src to stop the video iframe.src = ''; // Close the modal var bootstrapModal = bootstrap.Modal.getInstance(modal); bootstrapModal.hide(); } // Event listener to reload the iframe src when the modal opens document.getElementById('youtubeModal').addEventListener('show.bs.modal', function () { var iframe = document.getElementById('youtubeFrame'); iframe.src = "https://www.youtube.com/embed/?autoplay=1&modestbranding=1&rel=0&playlist="; }); </script>  <section class="customers container-fluid 06-customers-exo"> <h2 class="text-center"><span class="text-green">Powering 7000+ Businesses in </span> 60+ countries</h2> <div class="customerslogo row justify-content-center"> <div class="col-md-11 "> <div class="row row-cols-5 row-cols-xs-3 mt-50 flex-cnter"> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/Flipkart.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/Hdfc.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/CA.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/icici.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/Zerodha.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/zomato.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/Swiggy-logo.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/nearbuy.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/07/dunzo-1.png" alt=""></a> </div> <div class="col text-center"> <a><img src="https://exotel.com/wp-content/uploads/2023/06/icici.png" alt=""></a> </div> </div> </div> </div> </section>  <section class="pricing-faq mt-30 mb-30 01-pricing-section-four"> <div class="text-center"> <h2 class="mb-20">Frequently Asked Questions <span class="text-gradient-color"></span></h2> </div> <div class="row justify-content-center faq-sec mtb-60"> <div class="col-md-7 extra-width"> <div class="accordion" id="accordionExample"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button " type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.1" aria-expanded="true" aria-controls="collapse_.1"> Can I integrate Exotel’s cloud contact center solution with our existing CRM or other business software? </button> </h2> <div id="collapse_.1" class="accordion-collapse collapse show" data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Yes, Exotel contact center platforms are highly integrable with most CRMs, helpdesk software, messaging apps, and other business-critical tools. If you have a specific integration requirement, connect with our <a href="https://exotel.com/request-a-demo/">experts</a> to assist you.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.2" aria-expanded="true" aria-controls="collapse_.2"> What analytics and reporting capabilities are available to monitor agent performance and customer interactions? </button> </h2> <div id="collapse_.2" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Exotel’s cloud contact centers provide real-time analytics, historical reporting, and agent analytics dashboards to constantly monitor agents’ work and performance and assist them. Want to explore the dashboard? Get the free <a href="https://exotel.com/request-a-demo/">demo</a></p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.3" aria-expanded="true" aria-controls="collapse_.3"> How secure is the data in your cloud contact center? </button> </h2> <div id="collapse_.3" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>We implement the highest security measures to protect customer information, including voice log encryption, compliance with industry standards like ISO 27001:2013, PCI DSS, and data access controls.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.4" aria-expanded="true" aria-controls="collapse_.4"> Can I customize the IVR flows to suit my specific business needs? </button> </h2> <div id="collapse_.4" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>Yes, our highly customizable IVR builder allows you to make your own IVR flow with different customization options. You don’t need a developer to build these flows, they are highly intuitive with drag-and-drop functionality.</p> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#collapse_.5" aria-expanded="true" aria-controls="collapse_.5"> What is the pricing of Exotel’s cloud contact centre solution? </button> </h2> <div id="collapse_.5" class="accordion-collapse collapse " data-bs-parent="#accordionExample"> <div class="accordion-body"> <p>View our pricing plans <a href="https://exotel.com/pricing/">here</a>. For custom solutions, get in touch with our experts here <a href="tel:+91-8088-919-888">+91-8088-919-888</a> or write to us  at  <a href="mailto:hello@exotel.com">hello@exotel.com</a></p> </div> </div> </div> </div> </div> </div> </section> </tbody> </table> </div> <section id="freetrail" class="exo-fullwidth-container"> <div class="freetrailsec"> <div class="freetrailblockbox"> <h2 class="slider-head rightspace"> Chat with an Exotel expert for a 30-minute strategy session at no cost <span class="text-gradient-color"> </span> </h2> <h5></h5> </div> <a href="https://exotel.com/request-a-demo/" class="button mtb-30 hoverbtn five slider-button">Talk to an expert<i class="circle-icon fa-solid fa-arrow-right-long"></i></a> </div> </section> <script> document.addEventListener("DOMContentLoaded", function() { const slides = document.querySelectorAll(".slides"); let currentSlide = 0; function showSlide(index) { slides.forEach((slide, i) => { if (i === index) { slide.classList.add("active"); } else { slide.classList.remove("active"); } }); } function nextSlide() { currentSlide = (currentSlide + 1) % slides.length; showSlide(currentSlide); } // Show initial slide showSlide(currentSlide); // Change slide every 3 seconds setInterval(nextSlide, 3000); }); </script> <div class ="shortcode" > <div id="review-heading" class="static-heading text-center reques-power-text grey-bg-color"><h2>Customer Experiences <span class="highlight-text">That Speak Volumes</span></h2></div><section class="business-countries1 global-testimonials pb-50 grey-bg-color"><div id="testimonial2" class="carousel slide"><div class="custtestslider04"><div class="item"><div class="testimonial"><div class="testimonial-card"><div class="testimonial-image"><img src="https://exotel.com/wp-content/uploads/2024/09/AD.webp" alt=""></div><div class="testimonial-content"><div class="content">Our core objective is connecting relevant job seekers with employers. Exotel’s lead assist product has greatly benefited us, as we could scale to millions of phone interviews quickly and efficiently while preserving privacy</div><div class="div-flex mt-30"><label><span class="fw-bold">Abhishek Dhasmana</span><br>Senior Product Director<br></label><label><img src="https://exotel.com/wp-content/uploads/2024/09/indeed_logo.webp" alt="Abhishek Dhasmana"></label></div></div></div></div></div><div class="item"><div class="testimonial"><div class="testimonial-card"><div class="testimonial-image"><img src="https://exotel.com/wp-content/uploads/2024/04/1516767072880.jpeg" alt=""></div><div class="testimonial-content"><div class="content">Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.</div><div class="div-flex mt-30"><label><span class="fw-bold">Rajkishan</span><br>Senior Manager - Operations and Strategy<br></label><label><img src="https://exotel.com/wp-content/uploads/2023/04/Swiggy.png" alt="Rajkishan"></label></div></div></div></div></div><div class="item"><div class="testimonial"><div class="testimonial-card"><div class="testimonial-image"><img src="https://exotel.com/wp-content/uploads/2024/04/1566124859817.jpeg" alt=""></div><div class="testimonial-content"><div class="content">Using Exotel’s contact centre solution was critical for our business continuity at a time when enterprise operations switched overnight. They helped us early during the journey to handle and track a surge in call volume by configuring the server backend. In fact, their support executives went above and beyond to make this happen. Today, we have augmented our data-driven approach using Exotel to share and manage inputs for agents to reach desired outcomes. It allows us to identify areas of improvement and strengths.</div><div class="div-flex mt-30"><label><span class="fw-bold">Srinivasan Iyengar</span><br>Chief Operating Officer<br></label><label><img src="https://exotel.com/wp-content/uploads/2023/07/reliance-1.png" alt="Srinivasan Iyengar"></label></div></div></div></div></div><div class="item"><div class="testimonial"><div class="testimonial-card"><div class="testimonial-image"><img src="https://exotel.com/wp-content/uploads/2024/04/Manan-01.png" alt=""></div><div class="testimonial-content"><div class="content">The best things about Exotel are – Click to Call for KYC, IVR campaign, App Bazaar, and Lite dashboard, which specifically showcases call flow monitoring, agent performance monitoring, and reporting, easy to set up, and to top it, the support from the account manager.</div><div class="div-flex mt-30"><label><span class="fw-bold">Manan Manocha</span><br>Head of Customer Service<br></label><label><img src="https://exotel.com/wp-content/uploads/2023/07/slice-3.png" alt="Manan Manocha"></label></div></div></div></div></div></div></div></section></div> <script> jQuery(document).ready(function() { var slides = jQuery('.video-slide'); var dots = jQuery('.dot'); var currentSlide = 0; var slideInterval; var slideDuration = 8000; // 3 seconds function showSlide(index) { // Remove active class from all slides and dots slides.removeClass('active'); dots.removeClass('active'); // Ensure the index is within bounds currentSlide = (index + slides.length) % slides.length; // Add active class to the current slide and dot slides.eq(currentSlide).addClass('active'); dots.eq(currentSlide).addClass('active'); } function nextSlide() { // Calculate the next slide index showSlide(currentSlide + 1); } function startSlideShow() { slideInterval = setInterval(nextSlide, slideDuration); // Set the interval to 3 seconds } function resetInterval() { clearInterval(slideInterval); // Clear the current interval 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href="https://exotel.com/campaigns/avaya-migration-risk-free-platform/">Vs Avaya</a></li><li><a href="https://exotel.com/competitor/knowlarity-alternative/">Vs Knowlarity</a></li><li><a href="https://exotel.com/competitor/ozonetel-alternative/">Vs Ozonetel</a></li>  </ul><ul><h3>Resources</h3><li><a href="/blog/">Blogs</a></li><li><a href="/resources/e-books/">Ebooks</a></li><li><a href="https://exotel.com/case-studies/">Case Studies</a></li><li><a href="/glossary/">Glossary</a></li><li><a href="/podcasts/">Videos & Podcasts</a></li><li><a href="https://exotel.com/webinars/">Events & Webinar</a></li>  </ul><ul><h3>Company</h3><li><a href="/about-us/">About Us</a></li><li><a href="/careers/">Careers</a></li><li><a href="/newsroom/">Press Releases</a></li><li><a href="https://support.exotel.com/support/home?_gl=1*1hc1lcg*_gcl_au*ODIyODQyNTA4LjE3Mjc5MzMyMzQ.*_ga*OTgxMzkwMDIwLjE3MjAwODA0MzY.*_ga_VGJ56BFYBZ*MTcyNzkzMzIzNC4xMTkuMS4xNzI3OTMzMjkyLjIuMC43MDY3NzQ5Mjg.">Support</a></li><li><a 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/* ]]> */ </script> <script type="text/javascript" src="https://exotel.com/wp-content/plugins/country-phone-field-contact-form-7/assets/js/countrySelect.min.js?ver=6.6.2" id="nbcpf-countryFlag-script-js"></script> <script type="text/javascript" id="nbcpf-countryFlag-script-js-after"> /* <![CDATA[ */ (function($) { $(function() { $(".wpcf7-countrytext").countrySelect({ defaultCountry: "in", }); $(".wpcf7-phonetext").intlTelInput({ autoHideDialCode: false, autoPlaceholder: "off", nationalMode: false, separateDialCode: false, hiddenInput: "full_number", initialCountry: "in", }); $(".wpcf7-phonetext").each(function () { var hiddenInput = $(this).attr('name'); //console.log(hiddenInput); $("input[name="+hiddenInput+"-country-code]").val($(this).val()); }); $(".wpcf7-phonetext").on("countrychange", function() { // do something with iti.getSelectedCountryData() //console.log(this.value); var hiddenInput = $(this).attr("name"); $("input[name="+hiddenInput+"-country-code]").val(this.value); });$(".wpcf7-phonetext").on("keyup", function() { var dial_code = $(this).siblings(".flag-container").find(".country-list li.active span.dial-code").text(); if(dial_code == "") var dial_code = $(this).siblings(".flag-container").find(".country-list li.highlight span.dial-code").text(); var value = $(this).val(); console.log(dial_code, value); $(this).val(dial_code + value.substring(dial_code.length)); });$(".wpcf7-countrytext").on("keyup", function() { var country_name = $(this).siblings(".flag-dropdown").find(".country-list li.active span.country-name").text(); if(country_name == "") var country_name = $(this).siblings(".flag-dropdown").find(".country-list li.highlight span.country-name").text(); var value = $(this).val(); //console.log(country_name, value); $(this).val(country_name + value.substring(country_name.length)); }); }); })(jQuery); /* ]]> */ </script> <script type="text/javascript" src="https://exotel.com/wp-content/plugins/custom-testimonial-plugin/assets/owl.carousel.js?ver=6.6.2" id="owl-carousel-js"></script> <script type="text/javascript" src="https://exotel.com/wp-content/plugins/custom-testimonial-plugin/assets/custom.js?ver=6.6.2" id="ctp-custom-js"></script> <script type="text/javascript" id="wpcf7-redirect-script-js-extra"> /* <![CDATA[ */ var wpcf7r = {"ajax_url":"https:\/\/exotel.com\/wp-admin\/admin-ajax.php"}; 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width: 20px; height: 20px; display: inline-block; position: absolute; margin-left: -23px; } .otgs-development-site-front-end { background-size: 32px; padding: 22px 0px; font-size: 12px; font-family: -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",sans-serif; line-height: 18px; text-align: center; color: white; background-color: #33879E; } </style> <div class="otgs-development-site-front-end"><span class="icon"></span>This site is registered on <a href="https://wpml.org">wpml.org</a> as a development site. Switch to a production site key to <a href="https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/">remove this banner</a>.</div ><script> document.addEventListener('DOMContentLoaded', function() { // Fetch the user's country data fetch('https://pro.ip-api.com/json/?key=NhF9jI9kKRpk9mV') .then(function(response) { return response.json(); }) .then(function(payload) { document.querySelector('.country_name').value = payload.country; }) .catch(function(error) { console.error('Error fetching country data:', error); }); // Set the previous page URL var referrer = document.referrer; var prePageUrl = document.querySelector('[name="pre_url"]').value = referrer; }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const exonameInput = document.getElementById('Exoname'); const firstNameField = document.querySelector('.first_name'); const lastNameField = document.querySelector('.last_name'); function splitName() { const name = exonameInput.value.trim(); let firstName = ''; let lastName = ''; if (name) { const nameParts = name.split(' '); firstName = nameParts.shift(); lastName = nameParts.join(' '); } firstNameField.value = firstName; lastNameField.value = lastName; } exonameInput.addEventListener('focusout', splitName); exonameInput.addEventListener('keyup', splitName); }); </script> <script> jQuery(document).ready(function() { const thankyouMsg = ""; var pdfLink = ''; var pdfTitle = 'Contact Center'; var pdfTitleValue = document.querySelector('[name="pdf_title"]').value = (pdfTitle); var pdfLinkValue = document.querySelector('[name="pdf_url"]').value = (pdfLink); const thankyouMsgField = document.querySelector('#thankyouMSG'); const pdfLinkField = document.querySelector('#pdfLink'); if (document.body.contains(thankyouMsgField)) { thankyouMsgField.value = thankyouMsg; } if (document.body.contains(pdfLinkField)) { pdfLinkField.value = pdfLink; } }); </script> <script> $('#footer-sec ul').click(function() { $(this).siblings('ul').removeClass('active'); $(this).addClass('active'); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var inputField = document.querySelector('[name="ExoNo"]'); var numericRegex = /^[0-9]*$/; // Regular expression to match only numeric characters // Function to create error message span function createErrorSpan(message) { var errorSpan = document.createElement('span'); errorSpan.className = 'wpcf7-not-valid-tip'; errorSpan.setAttribute('aria-hidden', 'true'); errorSpan.textContent = message; return errorSpan; } function validatePhoneNumber(phoneNumber) { if (phoneNumber.length >= 10 && numericRegex.test(phoneNumber)) { return true; } return false; } // Event listeners inputField.addEventListener('blur', function(event) { var phoneNumber = event.target.value; var validationMessage = event.target.parentNode.querySelector('.wpcf7-not-valid-tip'); if (validationMessage) { validationMessage.textContent = ''; } }); inputField.addEventListener('keypress', function(event) { var keyPressed = event.key; if (!numericRegex.test(keyPressed)) { event.preventDefault(); // Prevent typing non-numeric characters } }); document.querySelector('form').addEventListener('submit', handleSubmit); }); document.addEventListener("DOMContentLoaded", function () { // Select the first accordion item const firstAccordionItem = document.querySelector(".accordion-item-new"); // Ensure the element exists before adding classes if (firstAccordionItem) { // Add necessary classes to the button to keep it open const button = firstAccordionItem.querySelector(".accordion-button"); button.classList.remove("collapsed"); button.setAttribute("aria-expanded", "true"); // Add necessary classes to the collapse div to display it const collapseDiv = firstAccordionItem.querySelector(".accordion-collapse"); collapseDiv.classList.add("show"); // Ensures the item is displayed } }); document.addEventListener('DOMContentLoaded', function() { var exoNoInput = document.querySelector('input[name="ExoNo"]'); var submitButton = document.querySelector('input[type="submit"]'); var excludedFormId = 'excludedForm'; // Replace with the ID of the form to be excluded // Country codes and their corresponding phone number lengths var countryCodes = { '+1': 10, // USA and Canada '+7': 10, // Russia and Kazakhstan '+20': 10, // Egypt '+27': 9, // South Africa '+30': 10, // Greece '+31': 9, // Netherlands '+32': 9, // Belgium '+33': 9, // France '+34': 9, // Spain '+36': 9, // Hungary '+39': 10, // Italy '+40': 9, // Romania '+41': 9, // Switzerland '+43': 10, // Austria '+44': 10, // UK '+45': 8, // Denmark '+46': 9, // Sweden '+47': 8, // Norway '+48': 9, // Poland '+49': 10, // Germany '+51': 9, // Peru '+52': 10, // Mexico '+53': 8, // Cuba '+54': 10, // Argentina '+55': 10, // Brazil '+56': 9, // Chile '+57': 10, // Colombia '+58': 10, // Venezuela '+60': 9, // Malaysia '+61': 9, // Australia '+62': 10, // Indonesia '+63': 10, // Philippines '+64': 9, // New Zealand '+65': 8, // Singapore '+66': 9, // Thailand '+81': 10, // Japan '+82': 9, // South Korea '+84': 9, // Vietnam '+86': 11, // China '+90': 10, // Turkey '+91': 10, // India '+92': 10, // Pakistan '+93': 9, // Afghanistan '+94': 9, // Sri Lanka '+95': 9, // Myanmar '+98': 10, // Iran '+212': 9, // Morocco '+213': 9, // Algeria '+216': 8, // Tunisia '+218': 9, // Libya '+220': 8, // Gambia '+221': 9, // Senegal '+222': 8, // Mauritania '+223': 8, // Mali '+224': 9, // Guinea '+225': 8, // Ivory Coast '+226': 8, // Burkina Faso '+227': 8, // Niger '+228': 8, // Togo '+229': 8, // Benin '+230': 8, // Mauritius '+231': 8, // Liberia '+232': 8, // Sierra Leone '+233': 9, // Ghana '+234': 8, // Nigeria '+235': 8, // Chad '+236': 8, // Central African Republic '+237': 8, // Cameroon '+238': 7, // Cape Verde '+239': 7, // Sao Tome and Principe '+240': 8, // Equatorial Guinea '+241': 8, // Gabon '+242': 8, // Republic of the Congo '+243': 9, // Democratic Republic of the Congo '+244': 9, // Angola '+245': 7, // Guinea-Bissau '+246': 7, // British Indian Ocean Territory '+248': 7, // Seychelles '+249': 9, // Sudan '+250': 9, // Rwanda '+251': 9, // Ethiopia '+252': 8, // Somalia '+253': 6, // Djibouti '+254': 9, // Kenya '+255': 9, // Tanzania '+256': 9, // Uganda '+257': 8, // Burundi '+258': 9, // Mozambique '+260': 9, // Zambia '+261': 9, // Madagascar '+262': 9, // Reunion '+263': 9, // Zimbabwe '+264': 9, // Namibia '+265': 9, // Malawi '+266': 9, // Lesotho '+267': 8, // Botswana '+268': 8, // Swaziland '+269': 7, // Comoros '+291': 7, // Eritrea '+297': 7, // Aruba '+298': 6, // Faroe Islands '+299': 6, // Greenland '+350': 8, // Gibraltar '+351': 9, // Portugal '+352': 9, // Luxembourg '+353': 9, // Ireland '+354': 7, // Iceland '+355': 9, // Albania '+356': 8, // Malta '+357': 8, // Cyprus '+358': 9, // Finland '+359': 9, // Bulgaria '+370': 8, // Lithuania '+371': 8, // Latvia '+372': 7, // Estonia '+373': 8, // Moldova '+374': 8, // Armenia '+375': 9, // Belarus '+376': 6, // Andorra '+377': 8, // Monaco '+378': 9, // San Marino '+380': 9, // Ukraine '+381': 9, // Serbia '+382': 8, // Montenegro '+383': 9, // Kosovo '+385': 9, // Croatia '+386': 9, // Slovenia '+387': 8, // Bosnia and Herzegovina '+389': 8, // North Macedonia '+420': 9, // Czech Republic '+421': 9, // Slovakia '+423': 7, // Liechtenstein '+500': 5, // Falkland Islands '+501': 7, // Belize '+502': 8, // Guatemala '+503': 8, // El Salvador '+504': 8, // Honduras '+505': 8, // Nicaragua '+506': 8, // Costa Rica '+507': 8, // Panama '+508': 6, // Saint Pierre and Miquelon '+509': 8, // Haiti '+590': 9, // Guadeloupe '+591': 8, // Bolivia '+592': 7, // Guyana '+593': 9, // Ecuador '+594': 9, // French Guiana '+595': 9, // Paraguay '+596': 9, // Martinique '+597': 7, // Suriname '+598': 9, // Uruguay '+670': 7, // East Timor '+672': 9, // Antarctica '+673': 7, // Brunei '+674': 7, // Nauru '+675': 8, // Papua New Guinea '+676': 5, // Tonga '+677': 7, // Solomon Islands '+678': 7, // Vanuatu '+679': 7, // Fiji '+680': 7, // Palau '+681': 6, // Wallis and Futuna '+682': 5, // Cook Islands '+683': 4, // Niue '+685': 5, // Samoa '+686': 6, // Kiribati '+687': 6, // New Caledonia '+688': 5, // Tuvalu '+689': 6, // French Polynesia '+690': 4, // Tokelau '+691': 7, // Micronesia '+692': 7, // Marshall Islands '+850': 9, // North Korea '+852': 8, // Hong Kong '+853': 8, // Macau '+855': 9, // Cambodia '+856': 9, // Laos '+880': 10, // Bangladesh '+886': 9, // Taiwan '+960': 7, // Maldives '+961': 8, // Lebanon '+962': 9, // Jordan '+963': 9, // Syria '+964': 10, // Iraq '+965': 8, // Kuwait '+966': 9, // Saudi Arabia '+967': 9, // Yemen '+968': 8, // Oman '+970': 9, // Palestine '+971': 9, // United Arab Emirates '+972': 9, // Israel '+973': 8, // Bahrain '+974': 8, // Qatar '+975': 8, // Bhutan '+976': 8, // Mongolia '+977': 10, // Nepal '+992': 9, // Tajikistan '+993': 8, // Turkmenistan '+994': 9, // Azerbaijan '+995': 9, // Georgia '+996': 9, // Kyrgyzstan '+998': 9 // Uzbekistan }; // Ensure the input exists and is not inside the excluded form if (exoNoInput && exoNoInput.form && exoNoInput.form.id !== excludedFormId) { // Create div for error message var errorMessage = document.createElement('div'); errorMessage.textContent = "That doesn’t look like a phone number! Can you try again?"; errorMessage.style.color = "#dc3232"; errorMessage.style.display = "none"; errorMessage.style.marginTop = "0px"; errorMessage.style.fontSize = "12px"; errorMessage.style.position = "absolute"; exoNoInput.parentNode.insertBefore(errorMessage, exoNoInput.nextSibling); // Function to validate phone number input function validateInput() { var inputValue = exoNoInput.value.trim(); console.log("Input Value:", inputValue); // Debugging var isValid = false; for (var countryCode in countryCodes) { if (inputValue.startsWith(countryCode)) { var phoneNumberLength = countryCodes[countryCode]; var inputValueWithoutCountryCode = inputValue.slice(countryCode.length); console.log("Country Code:", countryCode, "Phone Number Length:", phoneNumberLength, "Input Without Country Code:", inputValueWithoutCountryCode); // Debugging if (inputValueWithoutCountryCode.length === phoneNumberLength) { isValid = true; break; } } } console.log("Is Valid:", isValid); // Debugging return isValid; } // Function to show or hide error message based on validation function showErrorMessage() { if (!validateInput()) { errorMessage.style.display = "block"; } else { errorMessage.style.display = "none"; } } // Function to restrict non-numeric input function restrictNonNumeric(event) { var key = event.key; if (!/[0-9+]/.test(key)) { event.preventDefault(); } } // Add event listener to validate on blur and show error message exoNoInput.addEventListener('blur', showErrorMessage); // Add event listener to restrict non-numeric input exoNoInput.addEventListener('keypress', restrictNonNumeric); // Add event listener to validate on input change and show error message exoNoInput.addEventListener('input', showErrorMessage); // Prevent form submission if the phone number is invalid exoNoInput.form.addEventListener('submit', function(event) { showErrorMessage(); if (errorMessage.style.display === "block") { console.log("Form submission prevented due to invalid phone number."); // Debugging event.preventDefault(); } }); // Initial validation on page load without showing error message // showErrorMessage(); } }); </script> <script> document.addEventListener('keyup', function(event) { if (event.target.getAttribute('name') === 'ExoNo') { var phoneNumber = event.target.value; var maxLength = 13; // Adjust the maximum allowed length as needed if (phoneNumber.length > maxLength) { event.target.value = phoneNumber.slice(0, maxLength); // Truncate the input to the allowed length } } }); </script> <script> document.querySelector('.recaptcha-container').addEventListener('mouseover', function() { document.querySelector('.recaptcha-overlay').style.width = '100%'; }); document.querySelector('.recaptcha-container').addEventListener('mouseout', function() { document.querySelector('.recaptcha-overlay').style.width = '50%'; }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var form1 = document.getElementById('wpcf7-f423733-o1'); // Replace with the actual ID of your first form var form2 = document.getElementById('wpcf7-f424050-o1'); // Replace with the actual ID of your second form function handleFormSubmission(event, formId) { // Prevent the default form submission behavior event.preventDefault(); // Store form values in session storage storeFormValuesInSession(formId); } if (form1) { form1.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f423733-o1'); }); } else { console.error('Form 1 not found. Check the form ID.'); } if (form2) { form2.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f424050-o1'); }); } else { console.error('Form 2 not found. Check the form ID.'); } if (window.location.href.indexOf('thank-you') > -1) { // Retrieve form data from session storage var storedFormData = sessionStorage.getItem('formData'); if (storedFormData) { // Convert the stored JSON string back to an object var formParams = JSON.parse(storedFormData); // Check if FloStack is already loaded, if not, load it if (typeof FloStack === 'undefined') { var floScript = document.createElement('script'); floScript.src = 'https://assets.flostack.io/js/flo.js'; floScript.onload = function() { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); }; document.body.appendChild(floScript); } else { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); } } else { console.error('Form data not found in session storage.'); } } }); function storeFormValuesInSession(formId) { // Capture form values and prepare them in JSON format var exonameField = document.querySelector('#' + formId + ' [name="first_name"]'); var exoEmailField = document.querySelector('#' + formId + ' [name="ExoEmail"]'); if (exonameField && exoEmailField) { var formData = { 'Exoname': exonameField.value, 'ExoEmail': exoEmailField.value // Add other form fields here }; // Log form field values console.log('Form Field Values:', formData); // Store form data in session storage along with form ID sessionStorage.setItem('formData', JSON.stringify({ formId: formId, formData: formData })); // Log a message to the console indicating successful storage console.log('Form values stored in session storage.'); } else { console.error('Exoname or ExoEmail field not found in form with ID: ' + formId + '. Check the name attributes and form structure.'); } } </script> <script> AOS.init({ duration: 800, // Animation duration in milliseconds (default is 400) delay: 200, // Animation delay in milliseconds (default is 0) once: true }); </script> <script type="text/javascript"> _linkedin_partner_id = "244443"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script> <script type="text/javascript"> (function(l) { if (!l) { window.lintrk = function(a, b) { window.lintrk.q.push([a, b]) }; window.lintrk.q = [] } var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript"; b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s); })(window.lintrk); </script> <script> document.addEventListener('DOMContentLoaded', function() { var selectElement = document.getElementById('selectbox'); selectElement.addEventListener('change', function() { var selectedValue = this.value; // Get the current path and split it into segments var pathSegments = window.location.pathname.split('/'); // Ensure the pathSegments array is correctly structured (remove empty segments) pathSegments = pathSegments.filter(segment => segment.length > 0); // Define a function to check if a segment is a language code function isLanguageCode(segment) { return segment === 'en'; } // Define a function to check if a segment is a base language function isBaseLanguage(segment) { return segment === 'uae' || segment === 'id' || segment === 'sa'; } // Check the first and second segments to see if they need to be replaced if (pathSegments.length > 0) { if (isBaseLanguage(pathSegments[0]) && isLanguageCode(pathSegments[1])) { // If the first segment is a base language and the second is a language code, remove both pathSegments.splice(0, 2); } else if (isBaseLanguage(pathSegments[0])) { // If the first segment is a base language, remove only the first pathSegments.splice(0, 1); } } // Insert the selected value as the first segment pathSegments.unshift(selectedValue); // Construct the new path by joining the segments var newPath = '/' + pathSegments.join('/').replace(/\/\//g, '/'); // Get the base URL (protocol and host) var baseUrl = window.location.protocol + "//" + window.location.host; // Create the new URL by combining the base URL with the new path var newUrl = baseUrl + newPath; // Redirect to the new URL window.location.href = newUrl; }); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const offset = 100; // Adjust this value according to your fixed header height document.querySelectorAll('.toc a').forEach(anchor => { anchor.addEventListener('click', function(e) { e.preventDefault(); const targetId = this.getAttribute('href').substring(1); const targetElement = document.getElementById(targetId); if (targetElement) { const elementPosition = targetElement.getBoundingClientRect().top + window .pageYOffset; const offsetPosition = elementPosition - offset; window.scrollTo({ top: offsetPosition, behavior: 'smooth' }); } }); }); }); //optinmonster embed code like js </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=244443&fmt=gif" /> </noscript> </body> </html>

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