Pantheon Operations Status

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premium"> <div class="masthead-container premium"> <div class="masthead"> <div class="images-container" id="cover-image-container" data-js-hook="images-container"></div> <style> #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/439/1700x630_Banner.png"); } @media only screen and (-webkit-min-device-pixel-ratio: 2), only screen and (min-resolution: 192dpi) { #cover-image-container { background-image:url("//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/439/1700x630_Banner.png") !important; } } </style> <div class="text-container"> <span class="page-name font-largest"> <a target="_blank" href="https://pantheon.io">Pantheon Operations</a> </span> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a>  <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-8" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-slack" aria-controls="updates-dropdown-slack" aria-label="Subscribe via slack" role="tab" id="updates-dropdown-slack-btn"> <span class="icon-container slack"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-twitter" aria-controls="updates-dropdown-twitter" aria-label="Subscribe via twitter" role="tab" id="updates-dropdown-twitter-btn"> <span class="icon-container twitter"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever Pantheon Operations <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" />  <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" class="accessible-link" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" class="accessible-link" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Pantheon Operations <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container">  <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" class="accessible-link" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" class="accessible-link" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" class="accessible-link" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" class="accessible-link" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section slack" id="updates-dropdown-slack" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-slack-btn"> <div class="directions"> Get incident updates and maintenance status messages in Slack. </div> <a value="Subscribe via Slack" class="flat-button full-width" id="subscribe-btn-slack" data-disabled-text="Subscribing..." data-revert-on-success="true" style="margin-top:.75rem" href="https://subscriptions.statuspage.io/slack_authentication/kickoff?page_code=80f0zgsx80zh">Subscribe via Slack</a> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" class="accessible-link" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" class="accessible-link" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever Pantheon Operations <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" class="accessible-link" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" class="accessible-link" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section twitter" id="updates-dropdown-twitter" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-twitter-btn"> <a href="https://twitter.com/pantheonstatus" class="twitter-follow-button" data-show-count="false" data-show-screen-name="true" data-width="59px">Follow @pantheonstatus</a> or  <a href="https://twitter.com/pantheonstatus" target="_blank">view our profile</a>. <style> .twitter-follow-button { margin-bottom: -6px; } </style> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="https://pantheon.io/support/">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://status.pantheon.io/history.atom" target="_blank">Atom Feed</a> or <a href="https://status.pantheon.io/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "80f0zgsx80zh" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "80f0zgsx80zh" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> </div> </div> </div>  <div class="container"> <div class="page-status status-none"> <h2 class="status font-large"> All Systems Operational </h2> <span class="last-updated-stamp font-small"></span> </div> <div class="components-section font-regular"> <div class="components-container two-columns"> <div class="component-container border-color"> <div data-component-id="mpdpgmtsfn5t" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Customer Sites </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Customer website availability and performance" data-original-title="Customer website availability and performance" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="ps9bn9v47vws" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Dashboard </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="The Pantheon dashboard interface and related operations" data-original-title="The Pantheon dashboard interface and related operations" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="dpnzvfpsyx8y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Global CDN </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Content Delivery Network + Automated HTTPS" data-original-title="Content Delivery Network + Automated HTTPS" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="ffl6g186vt4d" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Spinup Operations </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Creating new sites and multi-dev environments" data-original-title="Creating new sites and multi-dev environments" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="0ftxktfmfyby" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Workflow Operations </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Git pushes, backups, new sites, etc" data-original-title="Git pushes, backups, new sites, etc" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="xr60f0ysmqfp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support Tickets </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Support ticketing services" data-original-title="Support ticketing services" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="r6ltbg1ln1p0" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Support Chat </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Support chat services" data-original-title="Support chat services" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="vvk7t1w28p3h" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Terminus Operations </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Pantheon&apos;s command line tool" data-original-title="Pantheon&apos;s command line tool" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="1vk0lx1f6160" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Site Certificate Provisioning </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="55nhfhwy7r2b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Billing Operations </span> <span class="tooltip-base tool" data-js-hook="tooltip" tabindex="0" aria-label="Billing Operations" data-original-title="Billing Operations" role="tooltip" >?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="8phgyngp81mh" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Autopilot </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="btyggfz7cl1g" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Git </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> <div class="component-container border-color"> <div data-component-id="1r9c7syngxxz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Front-End Sites </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="scheduled-maintenances-container"> <h2 class="font-largest">Scheduled Maintenance</h2> <div class="scheduled-maintenance"> <h3 class="incident-title font-large border-color"> <a href="https://status.pantheon.io/incidents/lxk3501m7wzf" class="color-primary" title="Routine Maintenance Impacting Dashboard &amp; Terminus Operations"> <span class="whitespace-pre-wrap">Routine Maintenance Impacting Dashboard & Terminus Operations</span> </a> <small class="pull-right" data-unix-time="1744160400"> Apr <var data-var='date'> 8</var>, <var data-var='year'>2025</var> <var data-var='time'>18:00</var>-<var data-var='time'>19:00</var> PDT </small> </h3> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">In order to improve the customer experience and keep our systems updated with the latest scalable technologies, Pantheon will be performing scheduled maintenance on Tuesday, April 8, 2025. During this maintenance window, there will be a temporary interruption of Dashboard and Terminus operations. Workflows that run within the Dashboard or via the Terminus command line may fail to execute. These workflows include the creation of new multidev environments, site creation, backup, or restore operations, code pushes, and scripts run by Quicksilver. We recommend you avoid starting workflows during the maintenance window. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption. We do not anticipate any impact to your site(s) uptime during this maintenance window. We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at Pantheon Helpdesk.</span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1743800755000"></span>Apr <var data-var='date'>04</var>, <var data-var='year'>2025</var> - <var data-var='time'>14:05</var> PDT </small> </div> </div> </div> </div> <div class="custom-metrics-container" id="custom-metrics-container"> <div class="timeframes-container"> <a class="font-largest no-link" id="system-metrics" href="#system-metrics">System Metrics</a> <a href="#" class="timeframe color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="month">Month</a> <a href="#" class="timeframe color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="week"><span class="translation_missing" title="translation missing: en.week">Week</span></a> <a href="#" class="timeframe active color-secondary font-regular border-color" data-js-hook="data-time-period-toggle" data-time-period="day">Day</a> </div> <div class="metrics-container"> <div class="metric border-color"> <div class="metric-meta font-large"> <div class="metric-name color-primary"> Customer Site Availability </div> <div data-js-hook="metrics-display-current-bhpww4cqnk9c" class="metric-average color-secondary"><span class="translation_missing" title="translation missing: en.fetching">Fetching</span></div> </div> <div class="metrics-display-graph"> <div class="graph-container" id="metrics-display-graph-container-bhpww4cqnk9c" data-js-hook= "metrics-display-graph-container-bhpww4cqnk9c"></div> </div> </div> <div class="metric border-color"> <div class="metric-meta font-large"> <div class="metric-name color-primary"> Dashboard Response Time </div> <div data-js-hook="metrics-display-current-wkx8qxlv4x60" class="metric-average color-secondary"><span class="translation_missing" title="translation missing: en.fetching">Fetching</span></div> </div> <div class="metrics-display-graph"> <div class="graph-container" id="metrics-display-graph-container-wkx8qxlv4x60" data-js-hook= "metrics-display-graph-container-wkx8qxlv4x60"></div> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <h2 class="font-largest no-link" id="past-incidents">Past Incidents</h2> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Apr <var data-var="date"> 5</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Apr <var data-var="date"> 4</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Apr <var data-var="date"> 3</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Apr <var data-var="date"> 2</var>, <var data-var="year">2025</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/yvzw6gj9nm4d">Intermittent 504s for non-live environments</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">This incident has been resolved.</span> <br> <small> Apr <var data-var='date'> 2</var>, <var data-var='time'>13:20</var> PDT </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">A fix has been implemented, and we are actively monitoring its impact. <br /><br />If you experience any 504 errors in non-live environments, please reach out via ticket or chat with Support for assistance. <br />We will continue to provide updates as needed.</span> <br> <small> Apr <var data-var='date'> 2</var>, <var data-var='time'>11:59</var> PDT </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We're actively working on this.<br /><br />If you encounter any 504 errors with your non-live environments, please don't hesitate to reach out via ticket or chat with Support.</span> <br> <small> Apr <var data-var='date'> 2</var>, <var data-var='time'>07:33</var> PDT </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">Intermittent unavailability for non-Live environments may continue for approximately 48 hours. Most environments recover within 10 minutes. If yours remains unavailable for longer, please contact support so that we may assist.<br /><br />Live environments will not be impacted. We will provide further updates once new information is available, but do not expect regular updates on the status page during this period.</span> <br> <small> Apr <var data-var='date'> 1</var>, <var data-var='time'>12:31</var> PDT </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">Pantheon has identified an issue that is causing intermittent unavailability for non-Live environments, including Dev, Test, and Multidev. The current symptoms are a 504 response when trying to access the environment, inability to connect via Terminus or SFTP, and failed workflows related to that environment.<br /><br />There is no impact to Live sites at this time. If you require immediate assistance, please reach out to support.</span> <br> <small> Apr <var data-var='date'> 1</var>, <var data-var='time'>11:43</var> PDT </small> </div> </div> </div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Apr <var data-var="date"> 1</var>, <var data-var="year">2025</var></div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">31</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">30</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">29</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">28</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">27</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">26</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">25</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">24</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">23</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Mar <var data-var="date">22</var>, <var data-var="year">2025</var></div> <p class="color-secondary">No incidents reported.</p> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.pantheon.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> SP.pollForChanges('/api/v2/status.json'); </script> <script> $(function() { $('.tool').tooltipster({ animationDuration: 100, contentAsHTML: true, delay: 100, theme: 'tooltipster-borderless', functionInit: function (instance, helper) { var $origin = $(helper.origin), dataOptions = $origin.attr('data-tooltip-config'); if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/vendor/highstock.min-a7181c8f093438143dae37524f8463a97e2503789bc322732d3141f2c00c1c1a.js"></script> <script> //<![CDATA[ String.prototype.commafy = function () { return this.replace(/(^|[^\w.])(\d{4,})/g, function($0, $1, $2) { return $1 + $2.replace(/\d(?=(?:\d\d\d)+(?!\d))/g, "$&,"); }); } Number.prototype.commafy = function () { return String(this).commafy(); } $(function() { SP.currentPage.numberToDecimalPlaces = function(num, dec) { if (dec == 0) { return Math.round(num).commafy(); } newnum = num.toFixed(dec) var finalValue; // this gets rid of the 100.000% thing if (num == parseInt(newnum)) finalValue = Math.round(num); else finalValue = newnum; return finalValue.commafy(); } SP.currentPage.getDataForTimePeriod = function(period) { $.ajax({ type: "GET", // this line must be end up with "//status.*" type of URLs (no protocol, just leading slashes). customers use SSL through us or by offloading with // cloudflare or something like it and the request.protocol the server sees is different than what the browser sees url: "//status.pantheon.io/metrics-display/bhpww4cqnk9c/_.json".replace('_', period) }).done(function(metricsDisplay, textStatus, xhr) { var summary = metricsDisplay.summary , $metricSummaryLabel = HRB.utils.djshook('metrics-display-current-bhpww4cqnk9c') , $graphContainer = HRB.utils.djshook('metrics-display-graph-container-bhpww4cqnk9c'); var errorMsg = null; if(summary === "unavailable") { errorMsg = 'We\'re having issues retrieving data for <strong>Customer Site Availability</strong>.</div>'; } else if(summary) { // we need to do a basic check to make sure we have any data at all var hasDataRollupsAvailable = false; for(var h = 0; h < metricsDisplay.metrics.length; h++) { if(metricsDisplay.metrics[h].data.length > 0) { hasDataRollupsAvailable = true; break; } } if(!hasDataRollupsAvailable) { errorMsg = "Oops! No data has been indexed for <strong>Customer Site Availability</strong> for this time period yet."; } } else { errorMsg = "Failed to load. <strong>Customer Site Availability</strong>"; } if(errorMsg !== null) { $metricSummaryLabel.text("--"); // display -- instead of number $graphContainer.html('<div class="small" style="text-align:center;">' + errorMsg + '</div>'); // removed .parent().find('.metric-meta').remove() so name still shows $graphContainer.removeAttr("style"); return; } $graphContainer.show(); $graphContainer.attr("style", "height: 120px"); // set style after error message removed it // proceed since we have data $metricSummaryLabel.text(SP.currentPage.numberToDecimalPlaces(summary['mean'], 3 ) + '%'); var metricDataPoints = {} , intervalMsec = metricsDisplay.period.interval * 1000; var startingBucketMsec = parseInt((new Date()).getTime() / intervalMsec) * intervalMsec; for(var h = 0; h < metricsDisplay.metrics.length; h++) { metricDataPoints[metricsDisplay.metrics[h].metric.id] = [] var data = metricsDisplay.metrics[h].data , currentBucketMsec = startingBucketMsec; for(var i = metricsDisplay.period.count; i > 0; i--) { // loop over the data and pull out the data point with the following characteristics // -> closest to currentBucketMsec // -> without being greater than currentMsecBucket // -> without being more than 1 intervalMsec bucket away var valueToUse = null; for(var j = data.length - 1; j >= 0; j--) { var currentTimestampMsec = data[j].timestamp * 1000; if(currentTimestampMsec <= currentBucketMsec && currentTimestampMsec > (currentBucketMsec - intervalMsec)) { valueToUse = data[j].value; // console.log("Using ts:" + currentTimestampMsec + " with value:" + valueToUse + " for bucket:" + currentBucketMsec); break; } } // local time var offset = -1 * (new Date()).getTimezoneOffset() * 60 * 1000; metricDataPoints[metricsDisplay.metrics[h].metric.id].push([currentBucketMsec + offset, valueToUse]) currentBucketMsec -= intervalMsec; } metricDataPoints[metricsDisplay.metrics[h].metric.id].reverse(); } // set Global options Highcharts.setOptions({ lang: { thousandsSep: ',' } }); $('#metrics-display-graph-container-bhpww4cqnk9c').highcharts('StockChart', { plotOptions : { series : { animation : false, color : '#3498db', connectNulls: false }, }, chart : { backgroundColor: '#ffffff' }, title : { text: '', style: { display: 'none', } }, credits : { enabled : false }, exporting : { enabled : false }, rangeSelector : { enabled : false }, scrollbar : { enabled : false }, navigator : { enabled : false }, xAxis: { gridLineColor : 'rgba(224,224,224,.8)', labels: { style : { color: '#AAAAAA' } }, lineColor: '#E0E0E0', }, yAxis: { gridLineColor : 'rgba(224,224,224,.5)', labels: { align: 'left', x: 5, y: 3, style : { color: '#AAAAAA' }, enabled : true }, showLastLabel: true, tickPositions: [0.0, 50.0, 100.0], min: 0.0, startOnTick: false, max: 100.0, endOnTick: false, }, series : [ { name : 'Customer Site Availability', data : metricDataPoints['bhpww4cqnk9c'], tooltip: { valueSuffix: '%' }, enableMouseTracking : ($(window).outerWidth() > 480) && false } ], tooltip: { borderWidth: 0, enabled: ($(window).outerWidth() > 480) && false, headerFormat: "<span style='font-size: 10px'>{point.key} </span>", hideDelay: 300, pointFormat: "<span style='color:{point.color}'>●</span> <b>{point.y}</b><br/>", positioner: function() { return {x: 0, y: 0 }; }, shadow: false, shape: "square", split: false } }); }); $.ajax({ type: "GET", // this line must be end up with "//status.*" type of URLs (no protocol, just leading slashes). customers use SSL through us or by offloading with // cloudflare or something like it and the request.protocol the server sees is different than what the browser sees url: "//status.pantheon.io/metrics-display/wkx8qxlv4x60/_.json".replace('_', period) }).done(function(metricsDisplay, textStatus, xhr) { var summary = metricsDisplay.summary , $metricSummaryLabel = HRB.utils.djshook('metrics-display-current-wkx8qxlv4x60') , $graphContainer = HRB.utils.djshook('metrics-display-graph-container-wkx8qxlv4x60'); var errorMsg = null; if(summary === "unavailable") { errorMsg = 'We\'re having issues retrieving data for <strong>Dashboard Response Time</strong>.</div>'; } else if(summary) { // we need to do a basic check to make sure we have any data at all var hasDataRollupsAvailable = false; for(var h = 0; h < metricsDisplay.metrics.length; h++) { if(metricsDisplay.metrics[h].data.length > 0) { hasDataRollupsAvailable = true; break; } } if(!hasDataRollupsAvailable) { errorMsg = "Oops! No data has been indexed for <strong>Dashboard Response Time</strong> for this time period yet."; } } else { errorMsg = "Failed to load. <strong>Dashboard Response Time</strong>"; } if(errorMsg !== null) { $metricSummaryLabel.text("--"); // display -- instead of number $graphContainer.html('<div class="small" style="text-align:center;">' + errorMsg + '</div>'); // removed .parent().find('.metric-meta').remove() so name still shows $graphContainer.removeAttr("style"); return; } $graphContainer.show(); $graphContainer.attr("style", "height: 120px"); // set style after error message removed it // proceed since we have data $metricSummaryLabel.text(SP.currentPage.numberToDecimalPlaces(summary['mean'], 0 ) + ' ms'); var metricDataPoints = {} , intervalMsec = metricsDisplay.period.interval * 1000; var startingBucketMsec = parseInt((new Date()).getTime() / intervalMsec) * intervalMsec; for(var h = 0; h < metricsDisplay.metrics.length; h++) { metricDataPoints[metricsDisplay.metrics[h].metric.id] = [] var data = metricsDisplay.metrics[h].data , currentBucketMsec = startingBucketMsec; for(var i = metricsDisplay.period.count; i > 0; i--) { // loop over the data and pull out the data point with the following characteristics // -> closest to currentBucketMsec // -> without being greater than currentMsecBucket // -> without being more than 1 intervalMsec bucket away var valueToUse = null; for(var j = data.length - 1; j >= 0; j--) { var currentTimestampMsec = data[j].timestamp * 1000; if(currentTimestampMsec <= currentBucketMsec && currentTimestampMsec > (currentBucketMsec - intervalMsec)) { valueToUse = data[j].value; // console.log("Using ts:" + currentTimestampMsec + " with value:" + valueToUse + " for bucket:" + currentBucketMsec); break; } } // local time var offset = -1 * (new Date()).getTimezoneOffset() * 60 * 1000; metricDataPoints[metricsDisplay.metrics[h].metric.id].push([currentBucketMsec + offset, valueToUse]) currentBucketMsec -= intervalMsec; } metricDataPoints[metricsDisplay.metrics[h].metric.id].reverse(); } // set Global options Highcharts.setOptions({ lang: { thousandsSep: ',' } }); $('#metrics-display-graph-container-wkx8qxlv4x60').highcharts('StockChart', { plotOptions : { series : { animation : false, color : '#3498db', connectNulls: false }, }, chart : { backgroundColor: '#ffffff' }, title : { text: '', style: { display: 'none', } }, credits : { enabled : false }, exporting : { enabled : false }, rangeSelector : { enabled : false }, scrollbar : { enabled : false }, navigator : { enabled : false }, xAxis: { gridLineColor : 'rgba(224,224,224,.8)', labels: { style : { color: '#AAAAAA' } }, lineColor: '#E0E0E0', }, yAxis: { gridLineColor : 'rgba(224,224,224,.5)', labels: { align: 'left', x: 5, y: 3, style : { color: '#AAAAAA' }, enabled : true }, showLastLabel: true, min: 0.0, startOnTick: false, tickPixelInterval: 40, }, series : [ { name : 'Dashboard Response Time', data : metricDataPoints['wkx8qxlv4x60'], tooltip: { valueSuffix: ' ms' }, enableMouseTracking : ($(window).outerWidth() > 480) && false } ], tooltip: { borderWidth: 0, enabled: ($(window).outerWidth() > 480) && false, headerFormat: "<span style='font-size: 10px'>{point.key} </span>", hideDelay: 300, pointFormat: "<span style='color:{point.color}'>●</span> <b>{point.y}</b><br/>", positioner: function() { return {x: 0, y: 0 }; }, shadow: false, shape: "square", split: false } }); }); } var $timePeriodToggles = HRB.utils.djshook('data-time-period-toggle'); SP.currentPage.activeTimePeriodToggle = function(period) { $timePeriodToggles.removeClass('active'); $timePeriodToggles.filter('[data-time-period="' + period + '"]').addClass('active'); } SP.currentPage.getAndDisplayInitialChartData = function() { if (window.location.hash == '#week') { SP.currentPage.getDataForTimePeriod('week'); SP.currentPage.activeTimePeriodToggle('week'); } else if (window.location.hash == '#month') { SP.currentPage.getDataForTimePeriod('month'); SP.currentPage.activeTimePeriodToggle('month'); } else { SP.currentPage.getDataForTimePeriod('day'); SP.currentPage.activeTimePeriodToggle('day'); } } $timePeriodToggles.on('click', function() { var newPeriod = $(this).attr('data-time-period'); SP.currentPage.activeTimePeriodToggle(newPeriod); SP.currentPage.getDataForTimePeriod(newPeriod); window.location.hash = newPeriod; return false; }); SP.currentPage.getAndDisplayInitialChartData(); }) //]]> </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-4d053c18cbeef079deb0.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-f39f1afbe40d8b149e0b.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-315523c15b4d55375eca.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren’t supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. Invite the @Statuspage app to that channel to start getting status updates.`, {cssClass: 'error'}); break; case 'default_success': HRB.utils.notify("You're now subscribed to get Statuspage updates in Slack!", {cssClass:'success'}); break; case 'private_channel_success': HRB.utils.notify(`IMPORTANT: Invite the @Statuspage app to your Slack channel #${channelName} to start getting status updates.`, {cssClass:'success'}); break; } } }); </script>   <script> $(function() { var $link = $('<span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.pantheon.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span>'); var setPoweredByStyles = function() { if (!$('.powered-by').length) { $link.appendTo($('.page-footer')) } $('.powered-by').attr('style', 'display: inline !important; visibility:visible !important; opacity: 1 !important; position:static !important; text-indent:0px !important; transform:scale(1) !important'); } setInterval(setPoweredByStyles, 1000); }); </script> </body> </html>

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