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Relaciones con las Comunidades y con los Pueblos Indígenas - Pan American Silver

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productos</a></p><div class="menu-featured-page-description"><p style="font-weight: 400;">Pan American Silver produce plata, oro, zinc, plomo y cobre en sus minas ubicadas en toda América.</p></div><p class="menu-featured-page-link"> <a href="https://panamericansilver.com/es/operations/our-products/" class="with-block teal">Conozca más <span class="sr-only">acerca de Nuestros productos</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28.33 17.08" class="pas-arrow-right-short teal"><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"><path stroke="#000000" fill="transparent" stroke-width="2" class="cls-1" d="M0,8.54H26.86m-8.4,7.81,8.4-7.81L18.46.73"/></g></g></svg></a></p></div></div></div></li><li class="desktop-navigation-item current-page-parent"> <a class="menu-link menu-link-top-level" href="https://panamericansilver.com/es/sustainability/" aria-haspopup="true" aria-expanded="false">Sostenibilidad</a><div class="desktop-navigation-sub-row" style="display: none;"><div class="desktop-navigation-sub-content"><div class="desktop-navigation-sub-col desktop-navigation-sub-col-left"><div class="desktop-navigation-main-section-content"><p class="desktop-navigation-main-section-title">Sostenibilidad</p><div class="desktop-navigation-main-section-description"><p>Pan American se compromete a llevar adelante su negocio de manera responsable y sostenible.</p></div></div></div><div class="desktop-navigation-sub-col desktop-navigation-sub-col-nav"><ul class="desktop-navigation-sub-level"><li class="desktop-navigation-sub-item " > <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/" >Generalidades</a></li><li class="desktop-navigation-sub-item has-submenu " data-target-id="submenu-6650"> <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/our-approach-and-performance/" aria-haspopup="true" aria-expanded="false">Nuestro enfoque y desempeño</a></li><li class="desktop-navigation-sub-item " > <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/sustainability-reporting/" >Reportes sobre sostenibilidad</a></li><li class="desktop-navigation-sub-item has-submenu " data-target-id="submenu-6655"> <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/environment/" aria-haspopup="true" aria-expanded="false">Medio ambiente</a></li><li class="desktop-navigation-sub-item has-submenu current-page-parent " data-target-id="submenu-6658"> <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/social/" aria-haspopup="true" aria-expanded="false">Social</a></li><li class="desktop-navigation-sub-item has-submenu " data-target-id="submenu-6663"> <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/sustainability/governance/" aria-haspopup="true" aria-expanded="false">Gobernanza</a></li></ul><ul 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href="https://panamericansilver.com/es/sustainability/governance/business-ethics/">Ética empresarial</a></li></ul></div><div class="desktop-navigation-sub-col desktop-navigation-sub-col-right"> <noscript><img src="https://panamericansilver.com/wp-content/uploads/2022/04/Sustainability-Reporting-400x200.jpg" class="menu-featured-page-image" alt="Hands Tending to Garden" /></noscript><img src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://panamericansilver.com/wp-content/uploads/2022/04/Sustainability-Reporting-400x200.jpg" class="lazyload menu-featured-page-image" alt="Hands Tending to Garden" /><p class="menu-featured-page-title"><a href="https://panamericansilver.com/es/sustainability/sustainability-reporting/">Reportes sobre sostenibilidad</a></p><div class="menu-featured-page-description"><p>Browse through Pan American Silver’s current and past sustainability reporting.</p></div><p class="menu-featured-page-link"> <a href="https://panamericansilver.com/es/sustainability/sustainability-reporting/" class="with-block teal">Conozca más <span class="sr-only">acerca de Reportes sobre sostenibilidad</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28.33 17.08" class="pas-arrow-right-short teal"><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"><path stroke="#000000" fill="transparent" stroke-width="2" class="cls-1" d="M0,8.54H26.86m-8.4,7.81,8.4-7.81L18.46.73"/></g></g></svg></a></p></div></div></div></li><li class="desktop-navigation-item "> <a class="menu-link menu-link-top-level" href="https://panamericansilver.com/es/invest/" aria-haspopup="true" aria-expanded="false">Invertir</a><div class="desktop-navigation-sub-row" style="display: none;"><div class="desktop-navigation-sub-content"><div class="desktop-navigation-sub-col desktop-navigation-sub-col-left"><div class="desktop-navigation-main-section-content"><p class="desktop-navigation-main-section-title">Invertir</p><div class="desktop-navigation-main-section-description"><p>Pan American Silver proporciona una mayor exposición a la plata a través de grandes reservas de plata y catalizadores para aumentar la producción de plata.</p></div></div></div><div class="desktop-navigation-sub-col desktop-navigation-sub-col-nav"><ul class="desktop-navigation-sub-level"><li class="desktop-navigation-sub-item " > <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/invest/" >Generalidades</a></li><li class="desktop-navigation-sub-item " > <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/invest/financial-reports-and-filings/" >Presentaciones e informes financieros</a></li><li class="desktop-navigation-sub-item " > <a class="menu-link menu-link-sub-level" href="https://panamericansilver.com/es/invest/events-and-presentations/" >Eventos y Presentaciones</a></li><li class="desktop-navigation-sub-item 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href="https://panamericansilver.com/es/invest/shareholder-information/paasf/">PAASF</a></li><li class="desktop-navigation-sub-sub-item "> <a class="menu-link menu-link-sub-sub-level" href="https://panamericansilver.com/es/invest/shareholder-information/audits/">Auditoría</a></li></ul></div><div class="desktop-navigation-sub-col desktop-navigation-sub-col-right"> <noscript><img src="https://panamericansilver.com/wp-content/uploads/2022/04/Financial-Reports-and-Filings-400x200.jpg" class="menu-featured-page-image" alt="Pan American Silver Employee Working in Mine" /></noscript><img src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20210%20140%22%3E%3C/svg%3E' data-src="https://panamericansilver.com/wp-content/uploads/2022/04/Financial-Reports-and-Filings-400x200.jpg" class="lazyload menu-featured-page-image" alt="Pan American Silver Employee Working in Mine" /><p class="menu-featured-page-title"><a 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data-bg="https://panamericansilver.com/wp-content/uploads/2022/05/Communities-and-Indigenous-People-2560x1200.jpg" style="background-image:url(data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E)"><div class="container banner-container"><div class="row banner-content left"><div class="col-10 col-md-7 col-lg-8 banner-text"><h1 id="image-banner-block_3221d298fe1433b5cacf552e9c248b50-title" class="image-banner-heading"> Relaciones con las Comunidades y con los Pueblos Indígenas</h1></div><div class="col-10 col-md-6 col-lg-7 banner-text"><div class="image-banner-description"><p>Nos comprometemos a fomentar  relaciones  positivas a largo plazo con las comunidades locales y los Pueblos Indígenas en las áreas donde operamos.</p></div></div></div></div><div class="linear-gradient"></div></div></header><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:66.66%"><div id="site-breadcrumbs-block_dfd4d8a544e177bcce6982f30de8b535" class="site-breadcrumbs-wrapper "><div class="site-breadcrumbs"><div class="fbc fbc-page"><div class="fbc-wrap"><ol class="fbc-items" itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span itemprop="name"> <a itemprop="item" href="https://panamericansilver.com"> Home </a> </span><meta itemprop="position" content="1" /></li><li><span class="fbc-separator">■</span></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" page-parent="6577" href="https://panamericansilver.com/es/sustainability/" title="Sostenibilidad"><span itemprop="name">Sostenibilidad</span></a><meta itemprop="position" content="2" /></li><li><span class="fbc-separator">■</span></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" page-parent="6591" href="https://panamericansilver.com/es/sustainability/social/" title="Social"><span itemprop="name">Social</span></a><meta itemprop="position" content="3" /></li><li><span class="fbc-separator">■</span></li><li class="active post-page" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name" title="Relaciones con las Comunidades y con los Pueblos Indígenas">Relaciones con las Comunidades&#8230;</span><meta itemprop="position" content="4" /></li></ol><div class="clearfix"></div></div></div></div></div><h2 class="wp-block-heading with-border">Nuestra estrategia y enfoque</h2><p>Creemos que colaborar con las comunidades anfitrionas mediante un compromiso abierto y honesto es la base para fomentar la aceptación social en los países donde operamos.</p><p>Establecemos procesos participativos y empleamos herramientas de desempeño social para identificar y gestionar nuestros impactos reales y percibidos, y para evaluar la eficacia de nuestra actuación.</p><p>Mantener un diálogo y un compromiso abiertos es crucial para gestionar de forma proactiva el riesgo social.De este modo, podemos comprender mejor sus preocupaciones e intereses y atenderlos y apoyarlos eficazmente de forma abierta y oportuna.</p><h3 class="wp-block-heading" style="text-transform:uppercase">Programas e Iniciativas</h3><ul class="wp-block-list"><li>El mapeo de las COI nos ayuda a identificar a los grupos de interés relevantes, mejorar nuestro compromiso y comprender los riesgos. El mapeo incluye grupos vulnerables que pueden verse afectados de manera desproporcionada por nuestras actividades.</li><li>Las bases de referencia participativas, los estudios culturales y las evaluaciones de percepción, realizadas conjuntamente con las comunidades y terceros, crean oportunidades para un diálogo efectivo y son esenciales para ayudarnos a comprender el contexto social, los impactos reales y potenciales de nuestras operaciones en nuestras comunidades anfitrionas y las necesidades e intereses de la comunidad.</li><li>La encuesta anual de las COI nos ayuda a identificar los problemas, prioridades y temas de interés de las comunidades locales.</li></ul><h3 class="wp-block-heading" style="text-transform:uppercase">Objetivos 2024</h3><ul class="wp-block-list"><li>Lograr cero nuevos conflictos sociales significativos<sup>(1)</sup> en nuestras operaciones.</li><li>Resolver el 90% de todos los reclamos de riesgo medio y alto recibidos a través de nuestros mecanismos comunitarios de respuesta en el plazo previsto.<sup>(2)</sup></li><li>Completar el 85% de los planes de acción que aborden los hallazgos de las auditorías para fin de año (solo aplicable para Chile y Brasil en 2024).</li></ul><p class="footnote"><sup>(1)</sup> Definimos a los conflictos sociales significativos como los reclamos que no pueden resolverse de manera conjunta dentro de un plazo razonable o que requieren de recursos financieros y legales significativos para su<br>resolución. Estos conflictos se escalan a la gerencia ejecutiva del sitio o del país para que supervise el proceso de resolución.<br><sup>(2)</sup> Los reclamos deben reconocerse en un plazo de 15 días desde su recepción y deben resolverse en un plazo de 60 días desde su recepción</p><h3 class="wp-block-heading" style="text-transform:uppercase"></h3><div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex"><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:100%"></div></div></div><div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33.33%"><aside id="sidebar-box-block_555d28d8ee977b6faf02ce7049a13fa9" class="sidebar-box-wrapper overlay-wrapper block-wrapper-margin " role="complementary"><div class="sidebar-box"><div class="sidebar-box-statistics-and-chart"><h2 class="sidebar-box-statistics-and-chart-heading">Aspectos destacados de 2023</h2><div class="statistics"><div class="statistic"><div class="statistic-number"><div class="count"> Cero</div><div class="after"></div></div><div class="statistic-description"> nuevos conflictos sociales</div><hr class="medium silver margin-small" /></div><div class="statistic"><div class="statistic-number"><div class="count"> 91</div><div class="after"> %</div></div><div class="statistic-description"> SE RESOLVIERON EL 91% de todos los reclamos de riesgo medio y alto en el plazo previsto de 60 días</div><hr class="medium silver margin-small" /></div></div><div class="chart-container"></div></div></div></aside></div></div><div class="full-width-gallery-wrapper full-width-container block-wrapper-margin"> <noscript><img decoding="async" src="https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts.jpg" srcset="https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-768x450.jpg 768w, https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-1600x696.jpg 1600w, https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-2560x900.jpg 2560w" sizes="100vw" width="2560" height="900" alt="Women Holding Quilts" class="full-width-gallery-full" loading="lazy" /></noscript><img decoding="async" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%202560%20900%22%3E%3C/svg%3E' data-src="https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts.jpg" data-srcset="https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-768x450.jpg 768w, https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-1600x696.jpg 1600w, https://panamericansilver.com/wp-content/uploads/2022/04/pas-women-holding-quilts-2560x900.jpg 2560w" data-sizes="100vw" width="2560" height="900" alt="Women Holding Quilts" class="lazyload full-width-gallery-full" loading="lazy" /></div><section id="sustainability-report-and-other-documents-block_a9277d58bb76c5378fdf950b21b04b5d" class="sustainability-report-and-other-documents-wrapper overlay-wrapper container sub-container block-wrapper-margin editor-padding " role="region" aria-labelledby="sustainability-report-and-other-documents-block_a9277d58bb76c5378fdf950b21b04b5d-title" data-aos="fade-up"><div class="sustainability-report-and-other-documents white"><div class="container sustainability-report-and-other-documents-container"><div class="row justify-content-center sustainability-report-and-other-documents-row"><div class="col-12 sustainability-report-and-other-documents-content"><h2 id="sustainability-report-and-other-documents-block_a9277d58bb76c5378fdf950b21b04b5d-title" class="sustainability-report-and-other-documents-heading gold centre uppercase"> 2023 Reporte de Sostenibilidad</h2><div class="sustainability-report-and-other-documents-description centre"><p>Nuestro Reporte de Sostenibilidad 2023 se elaboró de acuerdo con las normas de la Iniciativa de Reporte Global (GRI) y la norma del Consejo de Normas de Contabilidad de la Sostenibilidad (SASB). También contiene información en consideración del marco de información del Grupo de Trabajo sobre Divulgación Financiera Relacionada con el Clima (TCFD).</p></div><div class="row justify-content-center"><div class="col-12 col-lg-7 col-xl-6 sustainability-report-and-other-documents-featured-report"><div class="featured-report-image"> <noscript><img decoding="async" src="https://panamericansilver.com/wp-content/uploads/2024/08/2023-SR-Thumbnail-Spanish-600x770.png" width="600" height="770" class="featured-report-thumbnail" alt="" loading="lazy" /></noscript><img decoding="async" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20600%20770%22%3E%3C/svg%3E' data-src="https://panamericansilver.com/wp-content/uploads/2024/08/2023-SR-Thumbnail-Spanish-600x770.png" width="600" height="770" class="lazyload featured-report-thumbnail" alt="" loading="lazy" /></div><div class="featured-report-content"><h3 class="featured-report-title"><a href="https://panamericansilver.com/wp-content/uploads/2024/08/PAS-Reporte-de-Sostenibilidad-2023-Esp.pdf">2023 Reporte de Sostenibilidad</a></h3><p class="featured-report-link"><a href="https://panamericansilver.com/wp-content/uploads/2024/08/PAS-Reporte-de-Sostenibilidad-2023-Esp.pdf">Leer el Reporte <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 34.48 8.18" class="pas-arrow-right-medium gold"><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"><path stroke="#000000" fill="transparent" class="cls-1" d="M0,4.09H33.75m-4,3.72,4-3.72-4-3.72"/></g></g></svg></a></p></div></div><div class="col-12 col-lg-5 col-xl-5 offset-xl-1 sustainability-report-and-other-documents-other-reports-and-documents"><ul class="reports-and-documents"><li> <a href="https://panamericansilver.com/wp-content/uploads/2024/05/PAS-Reporting-Index-2023.pdf" class="flex-link">2023 Reporting Index <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 34.48 8.18" class="pas-arrow-right-medium gold"><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"><path stroke="#000000" fill="transparent" class="cls-1" d="M0,4.09H33.75m-4,3.72,4-3.72-4-3.72"/></g></g></svg></a> <span class="date">May 23, 2024</span></li><li> <a href="https://panamericansilver.com/wp-content/uploads/2024/05/PAS-2023-Sustainability-Performance-Data-Book.xlsx" class="flex-link">2023 Sustainability Performance Data Book <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 34.48 8.18" class="pas-arrow-right-medium gold"><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"><path stroke="#000000" fill="transparent" class="cls-1" d="M0,4.09H33.75m-4,3.72,4-3.72-4-3.72"/></g></g></svg></a> <span class="date">May 23, 2024</span></li></ul></div></div><div class="sustainability-report-and-other-documents-page-link"> <a href="https://panamericansilver.com/es/sustainability/sustainability-reporting/" class="with-block silver">Ver todos los Reportes de Sostenibilidad <svg 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