indiFOSS support :: Indifoss

<!DOCTYPE html> <html lang="en"> <head>  <meta charset="utf-8"> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">  <title>indiFOSS support :: Indifoss</title> <meta name="description" content="indiFOSS support :: Indifoss"> <meta name="keywords" content="indiFOSS support :: Indifoss"> <link rel="icon" href="https://www.indifoss.com/assets/images/favicon.png">  <link rel="stylesheet" href="https://www.indifoss.com/assets/css/bootstrap.min.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/font-awesome.min.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/lightgallery.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/owl.carousel.min.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/owl.theme.default.min.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/animate.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/custom.css"> <link rel="stylesheet" href="https://www.indifoss.com/assets/css/custom-responsive.css">  <script src="https://www.indifoss.com/assets/js/jquery-3.3.1.min.js"></script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-166276840-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-166276840-1'); </script> <script src="https://cdn-in.pagesense.io/js/indifoss/2823f7daf8ec42729a4dccbf88f87e91.js"></script> </head> <body>  <div class="container-fluid"> <nav class="navbar-expand-lg navbar-fixed-top fixed-top"> <nav class="navbar justify-content-between navbar-light cpl-6 cpr-6 rpl-1 rpr-1"> <a class="navbar-brand" href="https://www.indifoss.com/"> <img src="https://www.indifoss.com/assets/images/logo.png" class="img-fluid" alt="Indifoss logo"> </a> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbarTogglerDemo03" aria-controls="navbarTogglerDemo03" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse togglebg" id="navbarTogglerDemo03"> <ul class="navbar-nav mr-0 ml-auto mt-lg-0 responsive-nav "> <li class="nav-item "> <a class="nav-link header_link " href="https://www.indifoss.com/about-indifoss">About IndiFOSS</a> </li> <li class="nav-item dropdown d-none d-lg-block "> <a class="nav-link header_link " href="https://www.indifoss.com/industry-solution" id="navbarDropdown" role="button" aria-haspopup="true" aria-expanded="false"> Industry Solutions </a> <div class="dropdown-menu-lg d-block" aria-labelledby="navbarDropdown"> <div class="header-drop-text mb-0"> <a href="https://www.indifoss.com/dairy" class="">Dairy</a> </div> <div class="header-drop-text mb-0"> <a href="https://www.indifoss.com/food-safety" class="">Food Safety</a> </div> <div class="header-drop-text mb-0"> <a href="https://www.indifoss.com/digital-services" class="">Digital Services</a> </div> </div> </li> <li class="nav-item d-lg-none "> <a class="nav-link " href="https://www.indifoss.com/industry-solution"> Industry Solutions </a>  </li> <li class="nav-item active"> <a class="nav-link header_link active" href="https://www.indifoss.com/indifoss-support">Support & Training</a> </li> <li class="nav-item "> <a class="nav-link header_link " href="https://www.indifoss.com/contacts">Contact Us</a> </li> </ul> </div> </nav> </nav> </div>   <div class="inner-banner"> <img class="img-fluid" src="https://www.indifoss.com/assets/images/webpage_inner_banner/46b8eee7cbe22650e236b8527195e293.jpg"> </div>   <div class="container mt-5 mb-7 responsive-mt responsive-mb"> <div class="row">  <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 product-title responsive-mt"> <div class="responsive-center text-center"> <h1 class="text-uppercase">INDIFOSS SUPPORT</h1> </div> <div class="text-description"> <div class="row"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-3 text-center"> <div class="container-fluid support-bg-blue"> <div class="row"> <div class="col-lg-10 offset-lg-1 col-md-8 offset-md-2 col-sm-12 col-xs-12 text-center"> <p>Highly skilled and certified support engineers ensure that your solution is running at peak performance for maximum productivity.</p> </div> </div> </div> <div class="container-fluid mt-2"> <div class="container"> <div class="row text-left"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 text-center support-title mt-5"> <h1>Introduction to IndiFOSS Service & Support</h1> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 text-center support-short-desc"> <div class="col-lg-8 offset-lg-2"> <p><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">IndiFOSS aims to have a world-class integrated service organisation providing the best possible support to our customers all over the India. More than half of our staff consists dedicated service engineers and application specialists and they are ready to provide fast and effective support in every corner of Nation. Watch this video to get a quick introduction to IndiFOSS Service & Support.</span></span></span></p> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 text-center mb-5"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/FossCareAlex_overlay_640x360.jpg" /> <a class="video-play-button btn-video-show" data-target="#myModal" data-toggle="modal" href="JavaScript:void(0);"> <svg enable-background="new 0 0 104 104" version="1.1" viewbox="0 0 104 104" x="0px" xml:space="preserve" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" y="0px"> <path d="M26,35h52L52,81L26,35z" fill="#fff" stroke="#fff" stroke-miterlimit="10" stroke-width="1"></path> <circle class="video-play-circle" cx="52" cy="52" fill="#0000002a" r="50" stroke="#ff0000" stroke-miterlimit="10" stroke-width="4"></circle> </svg> <span class="video-play-outline"></span> </a></div> </div> </div> </div> <div class="container-fluid mt-2"> <div class="container"> <div class="row text-left"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 text-center support-title mt-5"> <h1>IndiFOSS Service Networks</h1> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 text-center mb-5"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/indifossmap.jpg" /></div> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <div class="row"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 wheel"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Wheel1000x1000.jpg" /></div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title support-paragraph mt-5"> <h1 class="mt-5">Service organisation</h1> <p>The industry’s best service coverage with more than 300 service engineers and application specialists operating from service sites in 28 countries.</p> <p>The fastest on-site response time to ensure low downtime for your solutions.</p> <p>Highly skilled and certified support engineers, ensuring that your solution is running at peak performance for maximum productivity.</p> </div> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <div class="row support-bg-blue-two"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title p-0"> <div class="font-white"> <h1 class="mt-5">Installation & commissioning</h1> <p>IndiFOSS provides professional installation and commissioning services that ensure an optimal start with your new instrument.</p> <ul class="mt-4"> <li>Hardware installation</li> <li>Calibration & software installation</li> <li>Training</li> <li>Commissioning</li> </ul> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Installation.jpg" /></div> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-2"> <div class="row support-bg-gray"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Training.jpg" /></div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title p-0"> <div class="training-paragraph"> <h1 class="mt-5">Training</h1> <p>We have a selection of training courses available, explaining how to operate and maintain your instrument optimally.</p> <p>The courses are conducted by experienced IndiFOSS instructors and are designed to make sure you get the most out of your IndiFOSS solutions.</p> <p>Courses include basic and advanced instrument maintenance, trouble-shooting and an introduction to calibration and application development.</p> <p>The training can either be arranged at the IndiFOSS office or at your site (depending on the instrument and the facilities of your local IndiFOSS office).</p> <p>Please contact us for specific available offerings for your instrument.</p> </div> </div> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-2"> <div class="row support-bg-blue-two"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title p-0"> <div class="font-white"> <h1 class="mt-5">OPTIMISING THE OPERATION AND THE PERFORMANCE OF YOUR INSTRUMENTS</h1> <p>FossAssure™/ FossAssure™ Pro</p> <ul> <li>Stay in control of quality and cost by monitoring instrument health and process compliance</li> <li>Avoid out-of-spec products and uncertainty by validating calibration accuracy (Pro)</li> <li>Optimise preventive maintenance activities and avoid unplanned downtime</li> </ul> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/FossAssureCalibration_1000x1000.jpg" /></div> </div> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-2"> <div class="row support-bg-gray"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Application.jpg" /></div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title p-0"> <div class="training-paragraph"> <h1 class="mt-5">Application and calibration support</h1> <p>FOSS has the industry’s most skilled application and calibration support team, giving you the possibility to get professional guidance and support.</p> <p>Our expert Application specialists can deliver advanced calibration development to help you when developing new applications.</p> <p>In many cases we are also able to offer bespoke calibration development.</p> </div> </div> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-2"> <div class="row"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title support-paragraph p-0"> <div class="font-blue"> <h1 class="mt-5">Repair and maintenance</h1> <div class="text-space"> <p>In the annoying event of an instrument breakdown, we have the industry’s best response time to bring your instruments back up and running.</p> </div> <ul class="mt-4"> <li>We have extended phone support hours.</li> <li>It is easy and fast to book a service visit.</li> <li>If you want extra fast on-site response time we recommend you to sign a FossCare agreement</li> </ul> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Repair.jpg" /></div> </div> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12 mt-2"> <div class="row support-bg-blue-two"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 p-0"><img alt="" class="img-fluid" src="https://www.indifoss.com/assets/images/Consumables.jpg" /></div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12 support-title p-0"> <div class="font-white"> <h1 class="mt-5">Spare parts and consumables</h1> <p>During the lifetime of your instruments you can rely on easy and fast delivery of spare parts, reagents and other needed consumables.</p> <ul class="mt-4"> <li>We hold an extensive stock of genuine IndiFOSS parts which can be expedited to your site within 1-2 business days.</li> <li>IndiFOSS offers delivery guarantee of spare parts and consumables for 7 years after the instrument has been excluded from our product line.</li> <li>This promise protects your investment for many years.</li> </ul> <p>Please call us to discuss your options and pricing.</p> <p>Only IndiFOSS can supply you with genuine IndiFOSS parts.</p> </div> </div> </div> </div> </div> </div>  <div aria-hidden="true" aria-labelledby="exampleModalLabel" class="modal fade" id="myModal" role="dialog" tabindex="-1"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <div class="modal-body"><iframe allowfullscreen="" frameborder="0" height="520" id="iframeYoutube" src="https://www.youtube.com/embed/ubdu2mTtA-c?rel=0" width="100%"></iframe></div> </div> </div> </div>  </div> </div> </div> </div> </div> </div> </div>   <div id="site-footer" 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indiFOSS support :: Indifoss