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Udvikling af brugertilpassede oplevelser med Zendesk-platformen | Zendesk Sunshine
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data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk-platformen</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Bliv lynhurtig</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Sunshine™ er fundamentet under Zendesk, bygget til at hjælpe dig med at skabe de bedste kundeoplevelser.</p></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-781d3b46-1 dIexlo"><div class="sc-781d3b46-4 eHwecm"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27444%27%20height=%27440%27/%3e"/></span><img alt="" fetchpriority="high" src="https://web-assets.zendesk.com/cdn-cgi/image/format=webp,quality=65/images/p-sunshine/overview/hero-orb@2x.png" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div><div class="sc-781d3b46-2 edePMt"><div class="VideoLinkstyle__VideoLinkRoot-sc-gjmjt8-0 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Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 hvKsMp"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Designet til smidighed</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Frigør dine supportmedarbejderes potentiale med lav- til ingen kode-værktøjer og integrationer, der giver fuld kundekontekst lige ved hånden.</p></div></div><div class="StyledCol-sc-inuw62-0 dxKmIA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-1g3sojj-1 ctVwtt"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Forenklet personalisering</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Sunshine er intuitiv, så dine kunder modtager den personlige, differentierede support, de forventer fra din virksomhed.</p></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Data og systemer</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Integrer for at få en komplet kundevisning</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Lad service være omdrejningspunktet i din virksomhed ved at forbinde systemer på tværs af dine tech-redskaber for at få en enkel visning af kunden. Supportmedarbejdere får en komplet visning af hver interaktion, kunderne modtager mere personlig support, og din virksomhed forbliver opdateret, så I kan levere endnu bedre oplevelser.</p><a href="/dk/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Se, hvordan det virker</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 kLEpat"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Tilpas, udvid og automatiser</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Skræddersy Zendesk til dine virksomhedsbehov</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Med Sunshine bliver dit team særdeles effektivt. Tilpas arbejdsområdet for agenter for at opnå maksimal produktivitet, spar tid ved at automatisere processer med lav- til ingen kode-værktøjer, og fremhæv vigtige data, når supportmedarbejderne har mest brug for det.</p><a href="/dk/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Udforsk Sunshine-funktioner</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk Markedsplads</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">1200+ apps, klar til at blive forbundet</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Zendesk Markedsplads er en 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Logo: Zapier" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=256,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/logo-zapier.svg"/></noscript></span></span></div></div><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><a href="/dk/marketplace" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Besøg markedspladsen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Apps og SDK'er</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Skab oplevelser, der er lige så unikke som dine kunder</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Glæd kunderne med personlig support på tværs af dine mobile, webbaserede eller sociale apps. Sunshine giver udviklere alt, hvad de skal bruge til at skabe skræddersyede, interaktive oplevelser.</p><a href="/dk/platform/features/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 fiyCLb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Udforsk Sunshine-funktioner</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 diSrBV"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ckLVTK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Sikkerhed og forvaltning</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Skalér trygt og sikkert</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Med Sunshine er du i trygge hænder. Krav til overholdelse, datasikkerhed og privatliv er indbygget og klar til at skalere i takt med virksomhedens vækst. Og uanset hvor du befinder dig i verden, sikrer vores fleksible datahostingmodeller, at du opfylder dine datastyringskrav.</p><a href="/dk/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Læs mere om sikkerheden i Sunshine</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 gCycCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27426%27%20height=%27426%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-sunshine/overview/scale_with_security@2x.png"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Kundehistorier</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Sådan bruger andre virksomheder Sunshine</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Del værdifulde kundedata, med alle dele af din virksomhed, og opbyg noget, der rækker ud over traditionel support – der er ingen grænser.</p></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-guide/overview/2019-redesign/logo-reverb.svg" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Zendesk er en platform, som i den grad gør det muligt for os at fokusere på vores kunder."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Daniel Santrella</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director of Customer Engagement hos <a href="/dk/blog/self-service-helped-reverb-hit-right-notes-customers/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span>Reverb</span></a></p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="VideoEmbedstyle__VideoEmbedRoot-sc-3pobmb-0 cgEXZg"></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl Quotestyle__QuoteCarouselContainer-sc-rczw5k-8 fZpgJe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hgXSRg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="slick-slider LogotypeRowstyle__LogotypeRowSlidable-sc-p9wc1w-5 cCMEag Quotestyle__QuoteLogoTypeRow-sc-rczw5k-10 cXKpkr slick-initialized" dir="ltr"><button aria-label="Next" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-prev" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowLeft-sc-p9wc1w-1 kKglLZ"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><div class="slick-list" style="padding:0px 0"><div class="slick-track" style="width:333.33333333333337%;left:-100.00000000000004%"><div data-index="-3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-2" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="-1" tabindex="-1" class="slick-slide slick-active slick-cloned" aria-hidden="false" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="0" class="slick-slide slick-active slick-center slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="3" tabindex="-1" class="slick-slide slick-center slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d26a57ydsghvgx.cloudfront.net/product/Customer%20Story%20Images/GitHub_Logo.png" alt="GitHub" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="4" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://d1eipm3vz40hy0.cloudfront.net/images/Customer%20Stories%20/IndieGov/indigov%20logo.png" alt="Indigov" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div><div data-index="5" tabindex="-1" class="slick-slide slick-cloned" aria-hidden="true" style="width:10%"><div><img src="https://web-assets.zendesk.com/images/p-sunshine/overview/logo-logitech2.svg" alt="Logitech" tabindex="-1" style="width:100%;display:inline-block" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div><button aria-label="Previous" data-role="none" class="LogotypeRowstyle__LogoArrowContainer-sc-p9wc1w-4 cgIuTh slick-arrow slick-next" style="display:block"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="LogotypeRowstyle__LogoArrowRight-sc-p9wc1w-2 kjAtnl"><path d="m.073 14.956.997.97 6.739-6.927c.59-.59.618-1.491.084-2.11l-.084-.091L1.056.045l-.984.984 6.753 6.753q.099.098.024.205l-.03.035z"></path></svg></button></div></div></div><div class="StyledCol-sc-inuw62-0 gwcFCI Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="slick-slider Quotestyle__QuoteSlider-sc-rczw5k-9 ctTGtR slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:700%;left:-100%"><div data-index="0" class="slick-slide slick-active slick-current" tabindex="-1" aria-hidden="false" style="outline:none;width:14.285714285714286%;position:relative;left:0;opacity:1;z-index:999;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Uden Zendesk havde vi ikke kunne opbygge den integrerede og samlede supportoplevelse, vi har i dag."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Barbara Kozlowski</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Senior Director of Global Support</p></cite><a href="/dk/customer/github/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Se kundehistorie</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="1" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-14px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"Den platform, vi har skabt sammen, samler alle værktøjer i den amerikanske kongres og gør det nemt for repræsentanterne at kommunikere empatisk med en vælger."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Alex Kouts</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">CEO og stifter</p></cite><a href="/dk/customer/indigov/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Se kundehistorie</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div><div data-index="2" class="slick-slide" tabindex="-1" aria-hidden="true" style="outline:none;width:14.285714285714286%;position:relative;left:-28px;opacity:0;z-index:998;transition:opacity 500ms ease, visibility 500ms ease"><div><div tabindex="-1" style="width:100%;display:inline-block"><section class="Basestyle__BaseRoot-sc-3zktjg-1 bxzNjl"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 fblSdw Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 bSUcvB"><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">"En af hovedårsagerne til, at vi skiftede til Zendesk, var at opnå disse grundlæggende effektiviseringer. Det, vi endte med at få, var meget mere end det. Sunshine gjorde det meget nemmere for agenterne at få flere oplysninger, hvilket i sidste ende resulterede i en meget bedre kundeoplevelse."</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">John Wie</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director of CX</p></cite><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div></div></div></div></section></div></div></div></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 dvTsIe"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Carouselstyle__CarouselHeader-sc-o4o4ur-4 iHOpQj"><div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Ressourcer</h2><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Kom ind i Sunshines kredsløb</h2></div><div class="Carouselstyle__CarouselArrowsContainer-sc-o4o4ur-5 biCxLE"><button aria-label="Previous" disabled="" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bjKwkY"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 16" fill="currentColor" class="Carouselstyle__CarouselArrowLeft-sc-o4o4ur-1 kcbGIx"><path d="m8.274 14.956-.997.97L.538 8.999a1.533 1.533 0 0 1-.084-2.11l.084-.091L7.291.045l.984.984-6.753 6.753q-.099.098-.024.205l.03.035z"></path></svg></button><button aria-label="Next" class="Carouselstyle__CarouselArrowContainer-sc-o4o4ur-2 bZNNdy"><svg xmlns="http://www.w3.org/2000/svg" width="8" height="16" viewBox="0 0 8 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hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Datablad om Zendesk Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Datablad</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-datasheet@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Download nu</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div><div data-index="1" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/dk/event/differentiateyourcx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Byg vs Køb: En diskussion om differentiering af CX</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Webcast</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-supercharge@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Se nu</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div><div data-index="2" class="slick-slide slick-active" tabindex="-1" aria-hidden="false" style="outline:none;width:33.333333333333336%"><div><div tabindex="-1" style="width:100%;display:inline-block"><a href="/dk/blog/sunshine-technical-guide/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Cardstyle__CardRoot-sc-1g3sojj-1 fLPFiq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 iLUbfW">Teknisk guide til Sunshine</h4><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Guide</p><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27304%27%20height=%27374%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=384,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-sunshine/overview/resources-technical@2x.jpg"/></noscript></span></span><p data-interaction-type="link-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Download nu</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></p></a></div></div></div></div></div><button type="button" data-role="none" class="slick-arrow slick-next slick-disabled" style="display:block"> <!-- -->Next</button></div></div></div></section><div class="sc-781d3b46-5 cnLSBQ"><div class="sc-781d3b46-6 dlViKw"></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 ePgjQE sc-781d3b46-8 ezRpUg"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR sc-781d3b46-7 jkOxl">Bliv ved med at shine</h2><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 QSlWj"><a href="/dk/contact/#contact-form-modal" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Kontakt salg</a><a href="/dk/developers" data-interaction-type="button-secondary" 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class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Beskeder og livechat</span></a></li><li><a href="/dk/service/help-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Hjælpecenter</span></a></li><li><a href="/dk/service/voice/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Tale</span></a></li><li><a href="/dk/service/community-forum/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Communityfora</span></a></li><li><a href="/dk/service/analytics/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Rapportering og analyser</span></a></li><li><a href="/dk/service/ai/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Answer Bot</span></a></li><li><a href="/dk/service/ticketing-system/customer-service-management-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Kundeservicesoftware</span></a></li><li><a href="/dk/service/help-desk-software/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Ticketingsoftware til helpdesk</span></a></li><li><a href="/dk/service/messaging/live-chat/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Software til livechat</span></a></li><li><a href="/dk/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Vidensbase</span></a></li><li><a href="/dk/service/help-center/community-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Software til forum</span></a></li><li><a href="/dk/service/help-desk-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Software til helpdesk</span></a></li><li><a href="/dk/service/quality-assurance/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Kvalitetssikring</span></a></li><li><a href="/dk/service/workforce-management/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Workforce management</span></a></li><li><a href="/dk/customer-data-privacy-protection/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Avanceret databeskyttelse</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Ressourcer</h2><ul><li><a href="/dk/trust-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sikkerhed</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Produktsupport</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/dk/demo/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Anmod om en demo</span></a></li><li><a href="/dk/blog/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE 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LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Virksomhed</h2><ul><li><a href="/dk/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Om os</span></a></li><li><a href="/dk/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jIfPFy" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Presse</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/careers/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 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Forbind alle dine kundedata for at få den fulde kontekst – uanset hvor de er – og giv udviklere og administratorer de nødvendige værktøjer til at skabe de bedste kundeoplevelser.","katamari-sunshine-hero-3":"\u003cdiv class=\"wistia_embed wistia_async_d9iz4w3lda popover=true popoverContent=link popoverSize=960x540 anchor-video-large\"\u003e\u003ca class=\"anchor-video-fill anchor-video anchor anchor-large\" tabindex=\"0\"\u003e\u003cspan\u003e\u003cspan class=\"hide-small-down\"\u003eSe video\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/div\u003e","katamari-contact-form-modal-submit":"Kontakt os","katamari-swap-modal-contact-form-hiddenCampaignId":"\u003cinput type=\"hidden\" name=\"hiddenCampaignId\" id=\"hiddenCampaignId\" value=\"7011E000001SPlT\"\u003e","katamari-swap-modal-contact-form-lead_source":"\u003cinput type=\"hidden\" name=\"lead_source\" id=\"lead_source\" value=\"Website-Contact Sales\"\u003e","katamari-swap-modal-contact-form-lead_source_detail":"\u003cinput type=\"hidden\" name=\"lead_source_detail\" id=\"lead_source_detail\" value=\"Contact Sales - Sunshine\"\u003e","katamari-sunshine-overview-10":"Plataforma CRM ","katamari-sunshine-overview-11":"Bryd ud","katamari-sunshine-overview-12":"Når det kommer til kundeoplevelsen, er mange virksomheder bundet af fortiden. De bruger stadig ældre CRM-platforme, som er svære at ændre og som kun giver et endimensionelt billede af kunderne.","katamari-sunshine-overview-13":"Zendesk Sunshine repræsenterer en helt nyt tilgang. Sunshine er en moderne CRM-platform, der er udviklet til AWS. Det giver dig et fuldstændigt billede af kunden ved hjælp af mange typer data – der er hentet fra mange kanaler. Det giver dig fleksibilitetet til at innovere og styrke til at skalere. Frem over alt giver det dig friheden til at skabe de bedste kundeoplevelser.","katamari-sunshine-overview-14":"Tryk på knappen","katamari-sunshine-overview-15":"Giv din virksomhed mulighed for at bygge på gode ideer.","katamari-sunshine-overview-16":"For CX-ledere","katamari-sunshine-overview-17":"Bedre kundeforhold","katamari-sunshine-overview-18":"Sæt mennesker – og ikke legacy-CRM – i centrum i din virksomhed. Sunshine giver dig fleksibiliteten til at identificere, forstå og segmentere dine kunder for at opnå mere personaliserede oplevelser.","katamari-sunshine-overview-19":"For \u003cspan class=\"normal-case\"\u003eCIOs\u003c/span\u003e","katamari-sunshine-overview-20":"Alle dine kundedata, forbundet","katamari-sunshine-overview-21":"Få kontrollen over dine kundedata tilbage. Sunshine er en åben platform, der er designet til at fungere sammen med alle dine forretningsapplikationer, så du kan registrere alle interaktioner med kunder, uanset hvor de kommer fra.","katamari-sunshine-overview-22":"Til udviklere og administratorer","katamari-sunshine-overview-23":"Oprettelse af apps, på din kommando","katamari-sunshine-overview-24":"Sunshine giver dig friheden til at bygge moderne kundeapplikationer, på din måde. Brug dine foretrukne værktøjer til komplet kontrol, med fleksibiliteten fra en åben, standardbaseret platform.","katamari-sunshine-overview-25":"Få mere at vide","katamari-sunshine-overview-26":"Forestil dig mulighederne","katamari-sunshine-overview-27":"Med Sunshine er der ingen grænser. Del værdifulde kundedata med alle dele af din virksomhed og byg noget, der rækker ud over traditionel support.","katamari-sunshine-overview-28":"Download e-bog","katamari-sunshine-overview-29":"Styrk din arbejdsplads med kundedata","katamari-sunshine-overview-30":"Byg tilpassede apps, der giver dine agenter den information, som de har brug for, på ét sted – Zendesk Support. Alt sammen med fleksibiliteten fra de standardbaserede kodningssprog og udviklingsrammer, som du allerede kender.","katamari-sunshine-overview-31":"Byg selvstændige apps","katamari-sunshine-overview-32":"Kombiner Sunshine-data med eksterne datakilder, og byg stærke apps, så alle i din organisation kan gå ud over kundeservice.","katamari-sunshine-overview-33":"Levér interaktive messaging-oplevelser","katamari-sunshine-overview-34":"Tilbyd mere end sms med AI, bots og integrerede apps til samtalebaseret forretning på alle kanaler.","katamari-sunshine-overview-35":"Skil dig ud med disse innovative brands","katamari-swap-1":"\u003cdiv class=\"wistia_embed wistia_async_1fzrk2k81d wistia_embed_initialized\" id=\"wistia-1fzrk2k81d-1\"\u003e\u003c/div\u003e","katamari-sunshine-overview-36":"\"Zendesk er en platform, som i den grad gør det muligt for os at fokusere på vores kunder.\"","katamari-sunshine-overview-37":"Daniel Santrella","katamari-sunshine-overview-38":"Director of Customer Engagement hos \u003ca href=\"/blog/self-service-helped-reverb-hit-right-notes-customers/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eReverb\u003c/span\u003e\u003c/a\u003e","katamari-sunshine-overview-39":"Se kundehistorie","katamari-sunshine-overview-40":"\"I løbet af få uger var vi i stand til at integrere data – f.eks. hvornår en kunde købte en skjorte, hvilken skjorte de købte, deres nøjagtige størrelse og endda deres fødselsdag - direkte i Zendesk Support.\"","katamari-sunshine-overview-41":"Se blogindlæg","katamari-sunshine-overview-42":"\"Det har været fantastisk at arbejde med dokumentationen og fællesskabet, som er lige så begejstrede som jeg er, for at bygge tilpassede ting til deres agenter.\"","katamari-sunshine-overview-43":"Se kundehistorie","katamari-sunshine-overview-44":"\"Med Sunshine kan vores udviklere bygge apps 3x hurtigere ved hjælp af de teknologier, de allerede kender.\"","katamari-sunshine-overview-45":"Se blogindlæg","katamari-sunshine-overview-46":"Kom hele vejen rundt","katamari-sunshine-overview-47":"Få det fulde overblik over dine kunder, og opbyg personlige oplevelser. Se alle funktionerne, der giver dig mulighed for at skabe noget helt specielt.","katamari-sunshine-overview-48":"Start en gratis prøveperiode","katamari-sunshine-overview-49":"Få mere at vide om Sunshine","katamari-sunshine-overview-50":"At komme i gang med Sunshine","katamari-sunshine-overview-51":"E-bog","katamari-sunshine-overview-52":"Få guiden","katamari-sunshine-overview-1":"Logitech kaster lidt lys over Sunshine","katamari-sunshine-overview-2":"Session","katamari-sunshine-overview-3":"Se sessionen","katamari-sunshine-overview-4":"Øg agentproduktivitet og kundetilfredshed","katamari-sunshine-overview-5":"Blogindlæg","katamari-sunshine-overview-6":"Læs bloggen","katamari-swap-2":"\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-slack2.svg\" alt=\"Logo: Slack\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-jira.svg\" alt=\"Logo: Jira\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-salesforce.svg\" alt=\"Logo: Salesforce\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-shopify.svg\" alt=\"Logo: Shopify\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-trello.svg\" alt=\"Logo: Trello\"\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv class=\"row social-proof\"\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-zoom.svg\" alt=\"Logo: Zoom\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-mailchimp.svg\" alt=\"Logo: Mailchimp\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-hubspot.svg\" alt=\"Logo: Hubspot\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-1\"\u003e\u003cimg class=\"lazyload no-src\" data-srcset=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams.png, https://web-assets.zendesk.com/images/p-sunshine/overview/logo-microsoftteams@2x.png 2x\" alt=\"Logo: Microsoft Teams\"\u003e\u003c/div\u003e\u003cdiv class=\"col col-xsmall-2 col-small-1\"\u003e\u003cimg class=\"lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-sunshine/overview/logo-discord.svg\" alt=\"Logo: Discord\"\u003e\u003c/div\u003e\r\n\u003c/div\u003e","katamari-sunshine-overview-7":"Integrering og automatisering af alle dine systemer med Zendesk","katamari-sunshine-overview-8":"Webinar","katamari-sunshine-overview-9":"Se webinaret","katamari-1":"Zendesk-platformen","katamari-2":"Bliv lynhurtig","katamari-3":"Sunshine™ er fundamentet under Zendesk, bygget til at hjælpe dig med at skabe de bedste kundeoplevelser.","katamari-4":"Gratis prøveperiode med Zendesk","katamari-5":"Se funktioner","katamari-6":"Kom op at køre på få uger","katamari-7":"Konfigurer Sunshine til at hurtigt at opfylde dine virksomheds behov ved hjælp af apps, værktøjer og færdigbyggede funktioner, der passer til dine systemer.","katamari-8":"Designet til smidighed","katamari-9":"Uanset om du ønsker at medbringe din egen kode eller at konfigurere med få klik, kan dine teams med Sunshine ændre Zendesk, så det opfylder jeres særlige forretningsbehov.","katamari-10":"Åben og fleksibel","katamari-11":"Sunshine bruger åbne standarder og fælles sprog, så det er nemt at skabe den supportplatform, der passer til jer.","katamari-12":"Apps og SDK'er","katamari-13":"Byg innovative kundeoplevelser","katamari-14":"Imponer dine kunder og gør det lettere for dem at kontakte dig. Sunshine giver dine udviklere alt det, de har brug for, til at skabe tilpassede oplevelser til mobiltelefonen, web eller sociale apps.","katamari-15":"Udforsk Sunshine-funktioner","katamari-16":"Tilpas, udvid og automatiser","katamari-17":"Effektfuld tilpasning, der holder agenterne synkroniserede","katamari-18":"Med Sunshine kan du tilpasse Zendesk-funktionerne for at maksimere agentproduktiviteten. Tilpas agenternes arbejdsområde for at holde dit team organiseret, spar tid med kodefri værktøjer til automatisering af processer og opret optimerede arbejdsgange for at opnå større effektivitet.","katamari-19":"Udforsk Sunshine-funktioner","katamari-20":"Zendesk Markedsplads","katamari-21":"1200+ apps, klar til at blive forbundet","katamari-22":"Zendesk Markedsplads er en one-stop shop, hvor du kan finde partnere, apps og integrationer – alt hvad du har brug for til at øge agentproduktiviteten og optimere arbejdsgangene med Sunshine.","katamari-23":"Besøg markedspladsen","katamari-24":"Data og systemer","katamari-25":"Integrer dine systemer for at få et samlet kundebillede","katamari-26":"Forbind dine kundeservicesystemer for at holde dine data samlede, tilgængelige og klar til brug. Kunderne får mere personaliserede oplevelser, agenterne får et komplet billede af hver interaktion, og virksomheden kan levere endnu bedre support.","katamari-27":"Se, hvordan det virker","katamari-28":"Kundehistorier","katamari-29":"Sådan bruger andre virksomheder Sunshine","katamari-30":"Del værdifulde kundedata, med alle dele af din virksomhed, og opbyg noget, der rækker ud over traditionel support – der er ingen grænser.","katamari-39":"\"En af hovedårsagerne til, at vi skiftede til Zendesk, var at opnå disse grundlæggende effektiviseringer. Det, vi endte med at få, var meget mere end det. Sunshine gjorde det meget nemmere for agenterne at få flere oplysninger, hvilket i sidste ende resulterede i en meget bedre kundeoplevelse.\"","katamari-40":"John Wie","katamari-41":"Director of CX","katamari-42":"Se kundehistorie","katamari-43":"\"Det har været fantastisk at arbejde med dokumentationen og fællesskabet, som er lige så begejstrede som jeg er, for at bygge tilpassede ting til deres agenter.\"","katamari-44":"Cameron Dunn","katamari-45":"Leder af Community Operations","katamari-46":"Se kundehistorie","katamari-47":"\"Implementeringen gik virkelig hurtigt. Det blev bemærket af vores lederteams.\"","katamari-48":"Steven Franklin","katamari-49":"Global Head of Customer Service","katamari-50":"Se kundehistorie","katamari-51":"Sikkerhed og forvaltning","katamari-52":"Skaler med sikkerhed","katamari-53":"Du kan stole på sikkerheden i Sunshine. Der er indbygget overholdelse af regler og standarder, datasikkerhed og beskyttelse af personlige oplysninger, øjeblikkelig skalering til at understøtte vækst og fleksible datahostingmodeller til at opfylde dataforvaltningsbehov, uanset hvor du befinder dig i verden.","katamari-54":"Læs mere om sikkerheden i Sunshine","katamari-55":"Ressourcer","katamari-56":"Kom ind i Sunshines kredsløb","katamari-57":"Logitech kaster lidt lys over Sunshine","katamari-58":"Webcast","katamari-59":"Tilmeld dig nu","katamari-60":"Datablad om Zendesk Sunshine","katamari-61":"Datablad","katamari-62":"Download nu","katamari-63":"Optimer din Zendesk-oplevelse med integrationer","katamari-64":"Webcast","katamari-65":"Se nu","katamari-66":"Teknisk guide til Sunshine","katamari-67":"Guide","katamari-68":"Download nu","katamari-69":"Bliv ved med at shine","katamari-70":"Kontakt salg","katamari-71":"Bliv en del af fællesskabet","_edit_lock":"1699042119:5393","_edit_last":"5393","l10n-variant-promo-eyebrow":"\u003cstrong\u003eZendesk Relate 2022\u003c/strong\u003eVores globale kundeoplevelses-event\u003ca href='https://zendeskrelate.com/?geo=emea\u0026utm_medium=eyebrowpromo\u0026utm_campaign=Relate2022' class='anchor' target='_blank'\u003e\u003cspan\u003eTilmeld dig gratis\u003c/span\u003e\u003c/a\u003e","zen-wnq222-eyebrow-promo":"\u003cstrong\u003eRelate 2022\u003c/strong\u003e Lad os få gang i forretningen igen \u003ca href=\"/whats-new/\" class=\"anchor\"\u003e\u003cspan\u003eFå seneste nyt fra Zendesk\u003c/span\u003e\u003c/a\u003e","zen-25":"Integrer og tag action med et samlet kundebillede","zen-26":"Forbind dine data, og automatiser arbejdet på tværs af systemer, for at levere smartere og mere gnidningsfri service. Kunderne får mere personaliserede oplevelser, agenterne får et komplet billede af hver interaktion, og virksomheden kan levere endnu bedre support.","l10n-variant-relate-eyebrow-heading":"Zendesk Relate","l10n-variant-relate-eyebrow-body":"Find ud af, hvad Zendesks AI kan gøre for dig","l10n-variant-relate-eyebrow-cta":"Se nu","l10n-variant-relate-eyebrow-href":"/event/zendeskrelate2023on-demand/webpromo","zen-adpp-1":"Med Sunshine er du sikker og i trygge hænder. Der er indbygget overholdelse, datasikkerhed og privatlivskrav samt øjeblikkelig skalering til at understøtte vækst og fleksible datahostingmodeller til at opfylde dataforvaltningsbehov, uanset hvor du befinder dig i verden. Har du større behov for datasikkerhed, tilbyder vi \u003ca href=\"/customer-data-privacy-protection/\"\u003eAvanceret data- og privatlivsbeskyttelse\u003c/a\u003e.","_tms_delivery":"2023-11-01 21:07:16","zen-1":"Åben og fleksibel","zen-2":"Sunshine bruger åbne standarder og fælles sprog, så du kan oprette brugerdefinerede oplevelser ved hjælp af de sprog og værktøjer, du kender og foretrækker.","zen-3":"Designet til smidighed","zen-4":"Frigør dine supportmedarbejderes potentiale med lav- til ingen kode-værktøjer og integrationer, der giver fuld kundekontekst lige ved hånden.","zen-5":"Forenklet personalisering","zen-6":"Sunshine er intuitiv, så dine kunder modtager den personlige, differentierede support, de forventer fra din virksomhed.","zen-7":"Lad service være omdrejningspunktet i din virksomhed ved at forbinde systemer på tværs af dine tech-redskaber for at få en enkel visning af kunden. Supportmedarbejdere får en komplet visning af hver interaktion, kunderne modtager mere personlig support, og din virksomhed forbliver opdateret, så I kan levere endnu bedre oplevelser.","zen-8":"Skræddersy Zendesk til dine virksomhedsbehov","zen-9":"Med Sunshine bliver dit team særdeles effektivt. Tilpas arbejdsområdet for agenter for at opnå maksimal produktivitet, spar tid ved at automatisere processer med lav- til ingen kode-værktøjer, og fremhæv vigtige data, når supportmedarbejderne har mest brug for det.","zen-10":"Skab oplevelser, der er lige så unikke som dine kunder","zen-11":"Glæd kunderne med personlig support på tværs af dine mobile, webbaserede eller sociale apps. Sunshine giver udviklere alt, hvad de skal bruge til at skabe skræddersyede, interaktive oplevelser.","zen-12":"Skalér trygt og sikkert","zen-13":"Med Sunshine er du i trygge hænder. Krav til overholdelse, datasikkerhed og privatliv er indbygget og klar til at skalere i takt med virksomhedens vækst. Og uanset hvor du befinder dig i verden, sikrer vores fleksible datahostingmodeller, at du opfylder dine datastyringskrav.","zen-14":"\"Uden Zendesk havde vi ikke kunne opbygge den integrerede og samlede supportoplevelse, vi har i dag.\"","zen-15":"Barbara Kozlowski","zen-16":"Senior Director of Global Support","zen-17":"\"Den platform, vi har skabt sammen, samler alle værktøjer i den amerikanske kongres og gør det nemt for repræsentanterne at kommunikere empatisk med en vælger.\"","zen-18":"Alex Kouts","zen-19":"CEO og stifter","zen-20":"Byg vs Køb: En diskussion om differentiering af CX","zen-21":"Integrer for at få en komplet kundevisning","canonical":"https://www.zendesk.com/dk/platform/","seoTitle":"Udvikling af brugertilpassede oplevelser med Zendesk-platformen | Zendesk Sunshine","seoDescription":"Skab personlige oplevelser, registrer hver eneste kundeinteraktion og opbyg moderne applikationer til kunder med Zendesk Sunshine Læs mere.","seoImage":"https://d1eipm3vz40hy0.cloudfront.net/images/p-sunshine/overview/revamp-2019/full-circle-yellow.jpg","twitterImage":"https://d1eipm3vz40hy0.cloudfront.net/images/p-sunshine/overview/revamp-2019/full-circle-yellow.jpg","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","shareLinks":{"twitter":"https://zdsk.co/3RBfvA1","facebook":"https://zdsk.co/3RMmE0a","linkedin":"https://zdsk.co/48vVSPQ"},"path":"/platform/","title":"Zendesk Sunshine","publishedAt":"2022-01-26 16:48:47","updatedAt":"2023-11-01 22:07:16","updatedAtFormatted":"1. 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