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How to report cybersecurity vulnerabilities in a Bosch product or website. | Bosch PSIRT

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Please note that quality and warranty issues should be reported to: <br><br> <a href="https://www.bosch.com/contact/"> https://www.bosch.com/contact/</a> (in English) <br> <a href="https://www.bosch.de/kontakt/">https://www.bosch.de/kontakt/</a> (in German)</p> </div> </div> </div> </div> <div class="M-AnchorNavigation-Separator M-AnchorNavigation-Separator--intro" data-section-title="Intro"></div> <nav class="M-AnchorNavigation" aria-label="page navigation" data-js-component="anchor-navigation"> <ul class="M-AnchorNavigation-Navigation"></ul> </nav> <section class="M-Text-StagedTypography" aria-label="How to report a security vulnerability?"> <div class="container"> <div class="M-Text-StagedTypography__header row"> <div class="A-Text-ComponentHeader M-Text-StagedTypography__header--leftAlignedMobile col-xs-12 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2"> <h2 class="A-Text-ComponentHeader__headline A-Text-ComponentHeader__headline--withSubline h1">How to report a security vulnerability?</h2> <p class="A-Text-ComponentHeader__subline">If you believe that you have identified a potential security vulnerability or incident related to a Bosch website, Bosch product, or a data protection issue, please proceed as follows and choose the appropriate way to contact us. The Bosch PSIRT encourages responsible disclosure of vulnerabilities with a view to the longer-term benefits they bring in terms of fixed vulnerabilities, better-informed customers, and continuous improvement of our security.</p> </div> </div> <div class="M-Text-StagedTypography__content row"> <div class="col-xs-12 col-sm-4 M-Text-StagedTypography__item"> <div class="A-Text-TextContentIcon"> <div class="A-Text-TextContentIcon__icon"> <svg version="1.1" id="Layer_2" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 110 110" enable-background="new 0 0 110 110" xml:space="preserve"> <!-- <title>Icon_Sheet_Industry 4.0</title> --> <path fill="%color%" d="M55,2c29.3,0,53,23.7,53,53s-23.7,53-53,53S2,84.3,2,55C2,25.7,25.7,2,55,2 M55,0C24.6,0,0,24.6,0,55 s24.6,55,55,55s55-24.6,55-55S85.4,0,55,0L55,0z"/> <path fill="#000" d="M50.3,43.1c0,0.5-0.1,1.1-0.4,1.5c-0.2,0.4-0.7,0.6-1.1,0.6c-1,0-1.5-0.8-1.5-2.1c0-0.5,0.1-1.1,0.4-1.5 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M63.5,57.2c0,0.9,0.2,1.4,0.6,1.4s0.6-0.5,0.6-1.4s-0.2-1.4-0.6-1.4 C63.6,56.1,63.4,56.7,63.5,57.2z"/> <path fill="#000" d="M62.9,65.4h0.9v-2.1c-0.3,0.1-0.5,0.1-0.8,0.1v-0.6c0.5,0,0.9-0.3,1-0.7h0.7v3.4h0.8v0.7H63L62.9,65.4 C63,65.4,62.9,65.4,62.9,65.4z"/> <path fill="none" stroke="#000" stroke-width="2" stroke-miterlimit="10" d="M32.1,54.7C32,68,42.7,78.9,56,79.1 c12.3,0.1,22.8-9.1,24.2-21.4c0-0.4,0.1-0.8,0.1-1.2"/> <path fill="none" stroke="#000" stroke-width="2" stroke-miterlimit="10" d="M79,47.2c-4.3-12.6-18-19.4-30.6-15.1 c-6.7,2.3-12.1,7.4-14.7,14"/> <polyline fill="none" stroke="#000" stroke-width="2" stroke-miterlimit="10" points="37.4,58.1 31.9,53.9 27.6,59.3 "/> <polyline fill="none" stroke="#000" stroke-width="2" stroke-miterlimit="10" points="72.6,45 79.1,47.5 81.6,41 "/> </svg> </div> <div class="row A-Text-TextContentIcon__text"> <div class="col-xs-8 col-sm-12"> <h3 class="A-Text-TextContentIcon__headline">Website security vulnerabilities</h3> <div class="A-Text-TextContentIcon__content"> <div class="A-Text-RichText"> <p><strong><sub>In case of vulnerabilities or incidents in Bosch websites:</sub></strong></p> <p><sub><a target="_blank" aria-label="Via BugCrowd* null null null" href="https://bugcrowd.com/bosch-vdp?preview=fb8e0a17dfe4ebaf6ac9268fb57706c3" rel="noopener, noreferrer"><span class="A-Link__linkText">Via BugCrowd*</span></a>: preferred for reporting website vulnerabilities</sub></p> <p><sub><sub>*BugCrowd and its services are located in the United States</sub></sub></p> <p><sub><a target="_blank" aria-label="Via e-mail: psirt@bosch.com null null null" href="mailto:psirt@bosch.com" rel="noopener, noreferrer"><span class="A-Link__linkText">Via e-mail: psirt@bosch.com</span></a> </sub></p> </div> </div> </div> </div> </div> </div> <div class="col-xs-12 col-sm-4 M-Text-StagedTypography__item"> <div class="A-Text-TextContentIcon"> <div class="A-Text-TextContentIcon__icon"> <svg version="1.1" id="Ebene_1" 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e-mail: psirt@bosch.com null null null" href="mailto:psirt@bosch.com " rel="noopener, noreferrer"><span class="A-Link__linkText"> Via e-mail: psirt@bosch.com</span></a></sub><br></p> </div> </div> </div> </div> </div> </div> <div class="col-xs-12 col-sm-4 M-Text-StagedTypography__item"> <div class="A-Text-TextContentIcon"> <div class="A-Text-TextContentIcon__icon"> <svg id="Layer_2" data-name="Layer 2" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 110 110"> <!--<title>Icon_Sheet_IoT Platforms</title>--> <path d="M55,2A53,53,0,1,1,2,55,53.06,53.06,0,0,1,55,2m0-2a55,55,0,1,0,55,55A55,55,0,0,0,55,0h0Z" fill="%color%"/><rect x="39.66" y="39.98" width="27.78" height="34.77" rx="3.06" ry="3.06" fill="none" stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"/><path d="M46.92,38.74v-2.6a4.6,4.6,0,0,1,4.65-4.4h4a4.49,4.49,0,0,1,4.4,4.4v2.6" fill="none" stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"/><path d="M58.92,63.74l-2.22-7.5a3.92,3.92,0,0,0,.41-1.72,3.37,3.37,0,0,0-3.3-3.38,3.27,3.27,0,0,0-3.3,3.24v0a4.5,4.5,0,0,0,.41,1.91l-2,7.43h10Z" fill="none" stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"/></svg> </div> <div class="row A-Text-TextContentIcon__text"> <div class="col-xs-8 col-sm-12"> <h3 class="A-Text-TextContentIcon__headline">Data protection issues</h3> <div class="A-Text-TextContentIcon__content"> <div class="A-Text-RichText"> <p><strong><sub>In case of data protection issues:</sub></strong></p> <p><sub>Notification of data protection incidents</sub></p> <p><sub>Submission of data subject requests</sub></p> <p></p> <p><sub>Please use the following <a target="_blank" aria-label="link. null null null" href="https://www.bkms-system.net/bkwebanon/report/clientInfo?cin=18rbds19&language=eng" rel="noopener, noreferrer"><span class="A-Link__linkText">link.</span></a></sub></p> </div> </div> </div> </div> </div> </div> </div> </div> </section><div class="M-AnchorNavigation-Separator" data-section-title="-" id="-"> <div class="M-AnchorNavigation-Separator__line"></div> </div> <div class="container"> <div class="row"> <section class="M-Text-Monolith col-md-6 col-md-offset-3 col-xs-12 col-sm-12" aria-label="What information should be submitted?"> <h3 class="M-Text-Monolith__headline h1"> What information should be submitted? </h3> <p class="M-Text-Monolith__introtext"> For website or product vulnerabilities, please report the following information: </p> <div class="M-Text-Monolith__description"> <div class="A-Text-RichText"> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"><strong>Affected product</strong>, including model and firmware version (if available), or URL address for website vulnerabilities.<br></span> </li> </ul> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"><strong>Description of the vulnerability</strong>, including proof-of-concept, exploit code or network traces (if available). If a large amount of data needs to be submitted, we are able to offer an easy-to-use service for data transfer.<br></span> </li> </ul> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"><strong>Public references</strong>, if there is any. Please indicate if the vulnerability has already been publicly disclosed and by whom.</span> </li> </ul> </div> </div> </section> </div> </div><div class="M-AnchorNavigation-Separator" data-section-title="-" id="-"> <div class="M-AnchorNavigation-Separator__line"></div> </div> <div class="container"> <div class="row"> <section class="M-Text-Monolith col-md-6 col-md-offset-3 col-xs-12 col-sm-12" aria-label="Important Information"> <h3 class="M-Text-Monolith__headline h1"> Important Information </h3> <p class="M-Text-Monolith__introtext"> Please, take into account the following considerations before submitting a report: </p> <div class="M-Text-Monolith__description"> <div class="A-Text-RichText"> <p>1. Only emails in English or German languages can be considered.</p> <p><br>2. Considerations regarding acknowledgements:<br></p> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"> We invite you to report all website vulnerabilities. However previously published vulnerabilities will not qualify for acknowledgement.<br></span> </li> </ul> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"> From August 2017, acknowledgements for website vulnerabilities will contain the type of vulnerability found, no exceptions.</span> </li> </ul> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText">Acknowledgements for product vulnerabilities will only contain the researcher&#39;s name.<br></span> </li> </ul> <ul class="A-List A-List--unordered"><li class="A-List__item"> <span class="A-List__icon A-List__icon--noIcon"></span> <span class="A-List__itemText"> From December 2018, vulnerabilities categorized as “informational” will not be entitled to an entry on our acknowledgment page.</span> </li> </ul> <p><br>3. We ask you to read our <a aria-label="responsible disclosure policy" href="/bosch-responsible-disclosure-policy/" ><span class="A-Link__linkText">responsible disclosure policy</span></a> and get familiar with our <a aria-label="process" href="/process-overview/" ><span class="A-Link__linkText">process</span></a>.</p> <p><br>4. We strongly encourage you to encrypt all e-mail communications with Bosch PSIRT. Our S/MIME and PGP public keys and fingerprints are available at the bottom of each page.<br></p> </div> </div> </section> </div> </div><div class="M-AnchorNavigation-Separator" data-section-title="Report a vulnerability" id="0"> <div class="M-AnchorNavigation-Separator__line"></div> </div> <section class="container"> <div class="row"> <div class="M-Teaser-RelatedPageTeaser"> <ul class="M-Teaser-RelatedPageTeaser__list"> <li class="M-Teaser-RelatedPageTeaser__item col-xs-12 col-sm-4 col-md-4 "> <div class="A-Teaser-RelatedPageTeaser"> <a class="A-Link__coverLink" aria-label="Learn more" href="/hall-of-fame/websites-hall-of-fame.html" ><div class="A-Teaser-RelatedPageTeaser__image"><figure class="A-Image__figure" ><div itemtype="https://schema.org/ImageObject" itemscope="" itemprop="image"><meta content="https://psirt.bosch.com/media/images/shutterstock_1133981963_res_800x450.jpg" itemprop="url" /><meta content="100%" itemprop="width" /><meta content="100%" itemprop="height" /></div><picture class="A-Image__picture" data-js-component="source-fallback"><source data-srcset="/media/images/shutterstock_1133981963_res_400x225.jpg, /media/images/shutterstock_1133981963_res_800x450.jpg 2x" media="(min-width: 1200px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/shutterstock_1133981963_res_400x225.jpg, /media/images/shutterstock_1133981963_res_800x450.jpg 2x" media="(min-width: 992px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/shutterstock_1133981963_res_272x153.jpg, /media/images/shutterstock_1133981963_res_640x360.jpg 2x" media="(min-width: 768px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/shutterstock_1133981963_res_272x153.jpg, /media/images/shutterstock_1133981963_res_640x360.jpg 2x" media="(max-width: 767px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><img class="A-Image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-srcset="/media/images/shutterstock_1133981963_res_800x450.jpg, /media/images/shutterstock_1133981963_res_1600x900.jpg 2x" alt="Acknowledgement of those who helped us secure Bosch websites"></picture></figure></div><h3 class="A-Teaser-RelatedPageTeaser__headline">Bosch Websites Hall of Fame</h3><div class="A-Link A-Link--primary"><span class="A-Link__link A-Link__link--primary A-Link__link--span A-Link__link--large"><span class="A-Link__linkText">Learn more</span><span class="A-Link__Icon"><svg height="10" width="10" class="A-Icon A-Icon--forward-right A-Icon--large"><use xlink:href="#forward-right"/></svg></span></span></div></a> </div> </li> <li class="M-Teaser-RelatedPageTeaser__item col-xs-12 col-sm-4 col-md-4 "> <div class="A-Teaser-RelatedPageTeaser"> <a class="A-Link__coverLink" aria-label="Learn more" href="/hall-of-fame/bosch-products-hall-of-fame/" ><div class="A-Teaser-RelatedPageTeaser__image"><figure class="A-Image__figure" ><div itemtype="https://schema.org/ImageObject" itemscope="" itemprop="image"><meta content="https://psirt.bosch.com/media/images/bosch_products_hall_of_fame_res_800x450.jpg" itemprop="url" /><meta content="100%" itemprop="width" /><meta content="100%" itemprop="height" /></div><picture class="A-Image__picture" data-js-component="source-fallback"><source data-srcset="/media/images/bosch_products_hall_of_fame_res_400x225.jpg, /media/images/bosch_products_hall_of_fame_res_800x450.jpg 2x" media="(min-width: 1200px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/bosch_products_hall_of_fame_res_400x225.jpg, /media/images/bosch_products_hall_of_fame_res_800x450.jpg 2x" media="(min-width: 992px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/bosch_products_hall_of_fame_res_272x153.jpg, /media/images/bosch_products_hall_of_fame_res_640x360.jpg 2x" media="(min-width: 768px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/bosch_products_hall_of_fame_res_272x153.jpg, /media/images/bosch_products_hall_of_fame_res_640x360.jpg 2x" media="(max-width: 767px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><img class="A-Image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-srcset="/media/images/bosch_products_hall_of_fame_res_800x450.jpg, /media/images/bosch_products_hall_of_fame_res_1600x900.jpg 2x" alt="Acknoeledgement of those who helped us secure Bosch products"></picture></figure></div><h3 class="A-Teaser-RelatedPageTeaser__headline">Bosch Products Hall of Fame</h3><div class="A-Link A-Link--primary"><span class="A-Link__link A-Link__link--primary A-Link__link--span A-Link__link--large"><span class="A-Link__linkText">Learn more</span><span class="A-Link__Icon"><svg height="10" width="10" class="A-Icon A-Icon--forward-right A-Icon--large"><use xlink:href="#forward-right"/></svg></span></span></div></a> </div> </li> <li class="M-Teaser-RelatedPageTeaser__item col-xs-12 col-sm-4 col-md-4 "> <div class="A-Teaser-RelatedPageTeaser"> <a class="A-Link__coverLink" aria-label="Learn more" href="/bosch-responsible-disclosure-policy/" ><div class="A-Teaser-RelatedPageTeaser__image"><figure class="A-Image__figure" ><div itemtype="https://schema.org/ImageObject" itemscope="" itemprop="image"><meta content="https://psirt.bosch.com/media/images/responsible_disclosure_policy_res_800x450.jpg" itemprop="url" /><meta content="100%" itemprop="width" /><meta content="100%" itemprop="height" /></div><picture class="A-Image__picture" data-js-component="source-fallback"><source data-srcset="/media/images/responsible_disclosure_policy_res_400x225.jpg, /media/images/responsible_disclosure_policy_res_800x450.jpg 2x" media="(min-width: 1200px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/responsible_disclosure_policy_res_400x225.jpg, /media/images/responsible_disclosure_policy_res_800x450.jpg 2x" media="(min-width: 992px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/responsible_disclosure_policy_res_272x153.jpg, /media/images/responsible_disclosure_policy_res_640x360.jpg 2x" media="(min-width: 768px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><source data-srcset="/media/images/responsible_disclosure_policy_res_272x153.jpg, /media/images/responsible_disclosure_policy_res_640x360.jpg 2x" media="(max-width: 767px)" srcset="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><img class="A-Image lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-srcset="/media/images/responsible_disclosure_policy_res_800x450.jpg, /media/images/responsible_disclosure_policy_res_1600x900.jpg 2x" alt="Learn about the Bosch Responsible Disclosure Policy"></picture></figure></div><h3 class="A-Teaser-RelatedPageTeaser__headline">Responsible Disclosure</h3><div class="A-Link A-Link--primary"><span class="A-Link__link A-Link__link--primary A-Link__link--span A-Link__link--large"><span class="A-Link__linkText">Learn more</span><span class="A-Link__Icon"><svg height="10" width="10" class="A-Icon A-Icon--forward-right A-Icon--large"><use xlink:href="#forward-right"/></svg></span></span></div></a> </div> </li> </ul> </div> </div> </section> <div itemscope itemtype="http://schema.org/ContactPoint" itemprop="contactPoint" class="M-ContactData"> <div class="container-fluid"> <div class="M-ContactData__container"> <div class="M-ContactData__wrapper"> <div class="M-ContactData__content"> <h3 class="M-ContactData__headline" itemprop="contactType"> Bosch PSIRT </h3> <div class="M-ContactData__body"> <div class="M-ContactData__details"> <h6 class="M-ContactData__detailsHeading">E-mail</h6> <div class="M-ContactData__detailsBody" > <meta itemprop="email" content="psirt@bosch.com" /> <div class="A-Link A-Link--secondary-background A-Link--no-margins"><a class="A-Link__link A-Link__link--secondary-background" data-name="psirt" data-domain="bosch" data-tld="com" onclick="window.location.href = 'mailto:' + this.dataset.name + '@' + this.dataset.domain + '.' + this.dataset.tld; return false;" href="#" ><span class="A-Link__linkText">psirt@bosch.com</span></a></div> </div> </div> </div> </div> <div class="M-ContactData__content"> <div class="M-ContactData__body"> <div class="M-ContactData__details"> <div class="M-ContactData__links"> <div class="A-Link A-Link--secondary-background A-Link--no-margins"><a class="A-Link__link A-Link__link--secondary-background A-Link__link--large" aria-label="Report a Vulnerability here" href="/report-a-vulnerability/" ><span class="A-Link__linkText">Report a Vulnerability here</span><span class="A-Link__Icon"><svg height="10" width="10" class="A-Icon A-Icon--forward-right A-Icon--large"><use xlink:href="#forward-right"/></svg></span></a></div> <div class="A-Link A-Link--secondary-background A-Link--no-margins"><a class="A-Link__link A-Link__link--secondary-background A-Link__link--large" aria-label="View Security Advisories" href="/security-advisories/" ><span class="A-Link__linkText">View Security Advisories</span><span class="A-Link__Icon"><svg height="10" width="10" class="A-Icon A-Icon--forward-right A-Icon--large"><use xlink:href="#forward-right"/></svg></span></a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container"> <div class="row"> <section class="M-Text-2Column M-Text-2Column--leftAligned"> <div class="M-Text-2Column__description col-xs-12 col-sm-6"> <div class="A-Text-RichText"> <p><a target="_blank" aria-label="Search our S/MIME key here null null null" href="https://certsrv.bosch.com/index.jsp" rel="noopener, noreferrer"><span class="A-Link__linkText">Search our S/MIME key here</span></a><br><sub>Fingerprint: 87:F1:6F:70:60:D2:94:83:82:AC:69:F5:46:86:7C:80:7F:86:1D:F0</sub></p> <p><a target="_blank" aria-label="Find our PGP Key here null null" href="/media/pgp/psirt-at-bosch-dot-com.asc" rel="noopener, noreferrer"><span class="A-Link__linkText">Find our PGP Key here</span></a><br><sub>Fingerprint: F40C 0FE3 E919 B082 B2DD 75E5 929D 3AFD 217E 21D7</sub></p> </div> </div> <div class="M-Text-2Column__description col-xs-12 col-sm-6"> </div> </section> </div> </div> </main> <footer class="O-Footer" id="footer"> <div class="container-fluid"> <hr class="O-Footer__horizontalLine u-HorizontalLine"/> <div class="row"> <div 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