CINXE.COM

<!doctype html> <html lang="hr"> <head><meta name="referrer" content="no-referrer"> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0, shrink-to-fit=no"> <link rel="apple-touch-icon" sizes="180x180" href="https://www.liveagent.hr/app/themes/liveagent/assets/images/favicon/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://www.liveagent.hr/app/themes/liveagent/assets/images/favicon/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://www.liveagent.hr/app/themes/liveagent/assets/images/favicon/favicon-16x16.png"> <link rel="mask-icon" href="https://www.liveagent.hr/app/themes/liveagent/assets/images/favicon/safari-pinned-tab.svg" color="#f5912c"> <meta name="apple-mobile-web-app-title" content="LiveAgent"> <meta name="application-name" content="LiveAgent"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="theme-color" content="#ffffff">  <style id="inline-css" type="text/css">*{-webkit-box-sizing:border-box;box-sizing:border-box}*:active,*:focus,*:hover{outline:0}#app{position:relative}h1,h2,h3,h4,h5,h6,p{margin:0}a{text-decoration:none}a:active,a:focus,a:hover{text-decoration:none}ul{margin:0;padding:0;list-style:none}figure{margin:0}/*! sanitize.css v10.0.0 | CC0 License | github.com/csstools/sanitize.css */*,::before,::after{-webkit-box-sizing:border-box;box-sizing:border-box}::before,::after{text-decoration:inherit;vertical-align:inherit}html{cursor:default;line-height:1.5;-moz-tab-size:4;-o-tab-size:4;tab-size:4;-webkit-tap-highlight-color:transparent;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}html:not(:lang(en)){word-break:break-word;-ms-hyphens:auto;hyphens:auto}body{margin:0}h1{font-size:2em;margin:.67em 0}dl dl,dl ol,dl ul,ol dl,ul dl{margin:0}ol ol,ol ul,ul ol,ul ul{margin:0}hr{height:0;overflow:visible}main{display:block}nav ol,nav ul{list-style:none;padding:0}pre{font-family:monospace,monospace;font-size:1em}a{background-color:transparent}abbr[title]{text-decoration:underline;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}b,strong{font-weight:bolder}code,kbd,samp{font-family:monospace,monospace;font-size:1em}small{font-size:80%}audio,canvas,iframe,img,svg,video{vertical-align:middle}audio,video{display:inline-block}audio:not([controls]){display:none;height:0}iframe{border-style:none}img{border-style:none}svg:not([fill]){fill:currentColor}svg:not(:root){overflow:hidden}table{border-collapse:collapse}button,input,select{margin:0}button{overflow:visible;text-transform:none}button,[type=button],[type=reset],[type=submit]{-webkit-appearance:button}fieldset{border:1px solid #a0a0a0;padding:.35em .75em .625em}input{overflow:visible}legend{color:inherit;display:table;max-width:100%;white-space:normal}progress{display:inline-block;vertical-align:baseline}select{text-transform:none}textarea{margin:0;overflow:auto;resize:vertical}[type=checkbox],[type=radio]{padding:0}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}::-webkit-input-placeholder{color:inherit;opacity:.54}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}::-moz-focus-inner{border-style:none;padding:0}:-moz-focusring{outline:1px dotted ButtonText}:-moz-ui-invalid{box-shadow:none}details{display:block}dialog{background-color:white;border:solid;color:black;display:block;height:-moz-fit-content;height:-webkit-fit-content;height:fit-content;left:0;margin:auto;padding:1em;position:absolute;right:0;width:-moz-fit-content;width:-webkit-fit-content;width:fit-content}dialog:not([open]){display:none}summary{display:list-item}canvas{display:inline-block}template{display:none}a,area,button,input,label,select,summary,textarea,[tabindex]{-ms-touch-action:manipulation;touch-action:manipulation}[hidden]{display:none}[aria-busy=true]{cursor:progress}[aria-controls]{cursor:pointer}[aria-disabled=true],[disabled]{cursor:not-allowed}[aria-hidden=false][hidden]{display:initial}[aria-hidden=false][hidden]:not(:focus){clip:rect(0,0,0,0);position:absolute}@font-face{font-family:fontello;src:url(/app/themes/liveagent/assets/webfonts/fontello.woff2?ver=20230109) format("woff2"),url(/app/themes/liveagent/assets/webfonts/fontello.woff?ver=20230109) format("woff"),url(/app/themes/liveagent/assets/webfonts/fontello.ttf?ver=20230109) format("truetype");font-weight:400;font-style:normal;font-display:swap}[class^=fontello-]::before,[class*=fontello-]::before{font-family:fontello,sans-serif;font-style:normal;font-weight:400;display:inline-block;text-decoration:inherit;width:1em;text-align:center;font-variant:normal;text-transform:none;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.fontello-icon-e800::before{content:"\e800" !important}.fontello-icon-e801::before{content:"\e801" !important}.fontello-icon-e802::before{content:"\e802" !important}.fontello-icon-e803::before{content:"\e803" !important}.fontello-icon-e804::before{content:"\e804" !important}.fontello-icon-e805::before{content:"\e805" !important}.fontello-icon-e806::before{content:"\e806" !important}.fontello-icon-e807::before{content:"\e807" !important}.fontello-icon-e808::before{content:"\e808" !important}.fontello-icon-e809::before{content:"\e809" !important}.fontello-icon-e80a::before{content:"\e80a" !important}.fontello-icon-e80b::before{content:"\e80b" !important}.fontello-icon-e80c::before{content:"\e80c" !important}.fontello-icon-e80d::before{content:"\e80d" !important}.fontello-icon-e80e::before{content:"\e80e" !important}.fontello-icon-e80f::before{content:"\e80f" !important}.fontello-icon-e810::before{content:"\e810" !important}.fontello-icon-e811::before{content:"\e811" !important}.fontello-icon-e82a::before{content:"\e82a" !important}.fontello-icon-e82b::before{content:"\e82b" !important}.fontello-bars-solid::before{content:"\e812"}.fontello-calendar-regular::before{content:"\e813"}.fontello-check-circle-regular::before{content:"\e814"}.fontello-facebook-f-brands::before{content:"\e815"}.fontello-facebook-square-brands::before{content:"\e816"}.fontello-folder-solid::before{content:"\e817"}.fontello-instagram-brands::before{content:"\e818"}.fontello-linkedin-brands::before{content:"\e819"}.fontello-linkedin-in-brands::before{content:"\e81a"}.fontello-search-solid::before{content:"\e81b"}.fontello-times-circle-regular::before{content:"\e81c"}.fontello-twitter-brands::before{content:"\e81d"}.fontello-twitter-square-brands::before{content:"\e81e"}.fontello-user-solid::before{content:"\e81f"}.fontello-youtube-square-brands::before{content:"\e820"}.fontello-chevron-down-solid::before{content:"\e821"}.fontello-chevron-left-solid::before{content:"\e822"}.fontello-chevron-right-solid::before{content:"\e823"}.fontello-chevron-up-solid::before{content:"\e824"}.fontello-dribbble-brands::before{content:"\e825"}.fontello-github-brands::before{content:"\e826"}.fontello-map-marker-alt-solid::before{content:"\e827"}.fontello-phone-solid::before{content:"\e828"}.fontello-wordpress-simple-brands::before{content:"\e829"}.fontello-info::before{content:"\e82c"}.fontello-company::before{content:"\e82d"}.fontello-mail::before{content:"\e82e"}.fontello-user::before{content:"\e82f"}.fontello-inbox::before{content:"\e830" !important}.fontello-folder2::before{content:"\e831" !important}.fontello-anchor::before{content:"\e832" !important}.fontello-menu-academy::before{content:"\e851" !important}.fontello-menu-awards::before{content:"\e852" !important}.fontello-menu-blog::before{content:"\e853" !important}.fontello-menu-business-solutions::before{content:"\e854" !important}.fontello-menu-call-center::before{content:"\e855" !important}.fontello-menu-change-log::before{content:"\e839" !important}.fontello-menu-customer-portal::before{content:"\e856" !important}.fontello-menu-directory::before{content:"\e857" !important}.fontello-menu-glossary::before{content:"\e833" !important}.fontello-menu-help-desk::before{content:"\e843" !important}.fontello-menu-industry-solutions::before{content:"\e844" !important}.fontello-menu-knowledge-base::before{content:"\e845" !important}.fontello-menu-live-chat::before{content:"\e846" !important}.fontello-menu-social-media::before{content:"\e847" !important}.fontello-menu-system-status::before{content:"\e842" !important}.fontello-menu-take-a-tour::before{content:"\e849" !important}.fontello-menu-templates::before{content:"\e84a" !important}.fontello-menu-ticketing::before{content:"\e84b" !important}.fontello-menu-typing-test::before{content:"\e84c" !important}.fontello-menu-use-cases::before{content:"\e84d" !important}.fontello-menu-vector::before{content:"\e848" !important}.fontello-menu-webinars::before{content:"\e84e" !important}.fontello-menu-why-liveagent::before{content:"\e84f" !important}.fontello-menu-about-us::before{content:"\e850" !important}.fontello-menu-wordpress::before{content:"\e829" !important}.fontello-menu-research::before{content:"\e834" !important}.fontello-menu-checklists::before{content:"\e835" !important}.fontello-whatsapp-brands::before{content:"\e836"}:root{--primary-color:#fa9531;--secondary-color:#ffbd39;--third-color:#feefe0;--package-color-1:#3cc33e;--package-color-2:#1089f8;--package-color-3:#fa9531;--package-color-4:#b0b4bb;--new-item-color:#ff0;--extension-item-color:#050505;--successful-color:#07b65d;--error-color:#f72f49;--font-color-normal:#65676b;--font-color-level3:#65676b;--font-color-medium:#b0b4bb;--font-color-dark:#050505;--font-color-light:#fff;--content-color-normal:#65676b;--content-color-dark:#050505;--content-color-light:#fff;--button-full-font-color:#fff;--button-full-background-color-1:#fa9531;--button-full-background-color-2:#ffbd39;--button-outline-color:#e4e5e9;--border-color-normal:#65676b;--border-color-gray:#e4e5e9;--border-color-gray-icon:#bec2c9;--border-color-inputs:#ced0d4;--border-color-dark:#050505;--border-color-light:#fff;--main-background:#fff;--invert-main-background:#050505;--secondary-background:#f5f5f7;--light-background:#f5f5f7;--header-background:#fff;--main-nav-font-color:#050505;--main-nav-font-color-highlight:#fa9531;--main-nav-underline:#fa9531;--main-nav-submenu-background:#fff;--main-nav-submenu-font-color:#050505;--main-nav-submenu-font-color-hover:#050505;--cookie-background:#fff3e0;--newsletter-background:#f5f5f7;--tabs-background:#f5f5f7;--orange-background:#feefe0;--violet-background:#f3e6ff;--footer-column-border-color:#e4e5e9;--footer-middle-background-color-1:#fa9531;--footer-middle-background-color-2:#ffbd39;--box-shadow:0 0 16px 0 rgba(0,0,0,0.08);--box-shadow-big:0 .25em 4em 0 rgba(0,0,0,0.07);--background:linear-gradient(90deg,#ffbd39 0,#fa9531 100%);--background-invert:linear-gradient(90deg,#fa9531 0,#ffbd39 100%)}html{scroll-behavior:smooth}html :where(img[class*=wp-image-]){height:auto;max-width:100%}body{background-color:#fff;background-color:var(--main-background);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:24px;-webkit-tap-highlight-color:rgba(0,0,0,0);overflow-x:hidden}body.overlay{overflow:hidden !important}body.overlay::before{content:"";top:0;right:0;bottom:0;left:0;position:fixed;z-index:999998;background-color:rgba(0,0,0,0.6);-webkit-animation:fadeIn .25s;animation:fadeIn .25s}.home .AppContainer{overflow:hidden}.wrapper{position:relative;width:100%;max-width:1180px;margin-left:auto;margin-right:auto;padding-left:20px;padding-right:20px;border-radius:1rem}.wrapper__extended{max-width:1380px}.wrapper__wide{position:relative;max-width:1380px;margin-left:auto;margin-right:auto;padding:1.5em 0}.wrapper__narrow{max-width:650px;margin-left:auto;margin-right:auto}.grecaptcha-badge{display:none !important}.hidden{display:none !important}.invisible{visibility:hidden !important;opacity:0 !important;cursor:default}.invisible *,.invisible:hover *{cursor:default !important}.pos-relative{position:relative}.pos-absolute{position:absolute}.pos-fixed{position:fixed}.pos-sticky{position:sticky}.display-block{display:block !important}.flex{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.flex-wrap{-ms-flex-wrap:wrap !important;flex-wrap:wrap !important}.flex-direction-row{-webkit-box-orient:horizontal !important;-webkit-box-direction:normal !important;-ms-flex-direction:row !important;flex-direction:row !important}.flex-direction-column{-webkit-box-orient:vertical !important;-webkit-box-direction:normal !important;-ms-flex-direction:column !important;flex-direction:column !important}.flex-align-center{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-align-center .elementor-widget-wrap{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-justify-center{-webkit-box-pack:center !important;-ms-flex-pack:center !important;justify-content:center !important}.text-align-left{text-align:left !important}.text-align-left *{text-align:left}.text-align-center{text-align:center !important}.text-align-justify{text-align:justify !important}.text-decoration-none{text-decoration:none}.text-decoration-underline{text-decoration:underline}.w-100{width:100%}.no-margin[class]{margin:0 !important}.no-padding[class]{padding:0 !important}[class].ma-left{margin-left:auto}[class].ma-right{margin-right:auto}[class].ma-top{margin-top:auto}[class].ma-bottom{margin-bottom:auto}.mt-xxs[class]{margin-top:.15em}.mr-xxs[class]{margin-right:.15em}.mb-xxs[class]{margin-bottom:.15em}.ml-xxs[class]{margin-left:.15em}.pt-xxs[class]{margin-top:.15em}.pr-xxs[class]{margin-right:.15em}.pb-xxs[class]{margin-bottom:.15em}.pl-xxs[class]{margin-left:.15em}.mt-xs[class]{margin-top:.25em}.mr-xs[class]{margin-right:.25em}.mb-xs[class]{margin-bottom:.25em}.ml-xs[class]{margin-left:.25em}.pt-xs[class]{margin-top:.25em}.pr-xs[class]{margin-right:.25em}.pb-xs[class]{margin-bottom:.25em}.pl-xs[class]{margin-left:.25em}.mt-s[class]{margin-top:.5em}.mr-s[class]{margin-right:.5em}.mb-s[class]{margin-bottom:.5em}.ml-s[class]{margin-left:.5em}.pt-s[class]{margin-top:.5em}.pr-s[class]{margin-right:.5em}.pb-s[class]{margin-bottom:.5em}.pl-s[class]{margin-left:.5em}.mt-m[class]{margin-top:1em}.mr-m[class]{margin-right:1em}.mb-m[class]{margin-bottom:1em}.ml-m[class]{margin-left:1em}.pt-m[class]{margin-top:1em}.pr-m[class]{margin-right:1em}.pb-m[class]{margin-bottom:1em}.pl-m[class]{margin-left:1em}.mt-l[class]{margin-top:1.5em}.mr-l[class]{margin-right:1.5em}.mb-l[class]{margin-bottom:1.5em}.ml-l[class]{margin-left:1.5em}.pt-l[class]{margin-top:1.5em}.pr-l[class]{margin-right:1.5em}.pb-l[class]{margin-bottom:1.5em}.pl-l[class]{margin-left:1.5em}.mt-xl[class]{margin-top:2em}.mr-xl[class]{margin-right:2em}.mb-xl[class]{margin-bottom:2em}.ml-xl[class]{margin-left:2em}.pt-xl[class]{margin-top:2em}.pr-xl[class]{margin-right:2em}.pb-xl[class]{margin-bottom:2em}.pl-xl[class]{margin-left:2em}.mt-xxl[class]{margin-top:2.5em}.mr-xxl[class]{margin-right:2.5em}.mb-xxl[class]{margin-bottom:2.5em}.ml-xxl[class]{margin-left:2.5em}.pt-xxl[class]{margin-top:2.5em}.pr-xxl[class]{margin-right:2.5em}.pb-xxl[class]{margin-bottom:2.5em}.pl-xxl[class]{margin-left:2.5em}.mt-xxxl[class]{margin-top:3.25em}.mr-xxxl[class]{margin-right:3.25em}.mb-xxxl[class]{margin-bottom:3.25em}.ml-xxxl[class]{margin-left:3.25em}.pt-xxxl[class]{margin-top:3.25em}.pr-xxxl[class]{margin-right:3.25em}.pb-xxxl[class]{margin-bottom:3.25em}.pl-xxxl[class]{margin-left:3.25em}.mt-extreme[class]{margin-top:4.5em}.mr-extreme[class]{margin-right:4.5em}.mb-extreme[class]{margin-bottom:4.5em}.ml-extreme[class]{margin-left:4.5em}.pt-extreme[class]{margin-top:4.5em}.pr-extreme[class]{margin-right:4.5em}.pb-extreme[class]{margin-bottom:4.5em}.pl-extreme[class]{margin-left:4.5em}.mt-ultra[class]{margin-top:6em}.mr-ultra[class]{margin-right:6em}.mb-ultra[class]{margin-bottom:6em}.ml-ultra[class]{margin-left:6em}.pt-ultra[class]{margin-top:6em}.pr-ultra[class]{margin-right:6em}.pb-ultra[class]{margin-bottom:6em}.pl-ultra[class]{margin-left:6em}.pt-xxs[class]{padding-top:.15em}.pr-xxs[class]{padding-right:.15em}.pb-xxs[class]{padding-bottom:.15em}.pl-xxs[class]{padding-left:.15em}.pt-xs[class]{padding-top:.25em}.pr-xs[class]{padding-right:.25em}.pb-xs[class]{padding-bottom:.25em}.pl-xs[class]{padding-left:.25em}.pt-s[class]{padding-top:.5em}.pr-s[class]{padding-right:.5em}.pb-s[class]{padding-bottom:.5em}.pl-s[class]{padding-left:.5em}.pt-m[class]{padding-top:1em}.pr-m[class]{padding-right:1em}.pb-m[class]{padding-bottom:1em}.pl-m[class]{padding-left:1em}.pt-l[class]{padding-top:1.5em}.pr-l[class]{padding-right:1.5em}.pb-l[class]{padding-bottom:1.5em}.pl-l[class]{padding-left:1.5em}.pt-xl[class]{padding-top:2em}.pr-xl[class]{padding-right:2em}.pb-xl[class]{padding-bottom:2em}.pl-xl[class]{padding-left:2em}.pt-xxl[class]{padding-top:2.5em}.pr-xxl[class]{padding-right:2.5em}.pb-xxl[class]{padding-bottom:2.5em}.pl-xxl[class]{padding-left:2.5em}.pt-xxxl[class]{padding-top:3.25em}.pr-xxxl[class]{padding-right:3.25em}.pb-xxxl[class]{padding-bottom:3.25em}.pl-xxxl[class]{padding-left:3.25em}.pt-extreme[class]{padding-top:4.5em}.pr-extreme[class]{padding-right:4.5em}.pb-extreme[class]{padding-bottom:4.5em}.pl-extreme[class]{padding-left:4.5em}.pt-ultra[class]{padding-top:6em}.pr-ultra[class]{padding-right:6em}.pb-ultra[class]{padding-bottom:6em}.pl-ultra[class]{padding-left:6em}.Footer,.Reviews,.Block--redesign__successtories,.Block--redesign__testimonials,.SimilarSources{content-visibility:auto}body.lb-disable-scrolling{overflow:hidden}.lightboxOverlay{position:absolute;top:0;left:0;z-index:999999;opacity:.8;background-color:#000;display:none}.lightbox{overflow:hidden}.lightbox.splide,.lightbox-youtube{position:fixed;left:0;top:0;width:100vw;height:100vh;z-index:999999;text-align:center;line-height:0;font-weight:400;outline:0;opacity:0;-webkit-transition:opacity .5s;transition:opacity .5s}.lightbox.splide::after,.lightbox-youtube::after{background-color:#050505;background-color:var(--invert-main-background);width:100%;height:100%;content:"";position:absolute;top:0;left:0;opacity:.8}.lightbox.splide.active,.lightbox-youtube.active{opacity:1}.lightbox.splide>*,.lightbox-youtube>*{position:relative;z-index:1}.lightbox .splide__list{height:100vh}.lightbox .splide__slide{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__inn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__wrapper{position:relative;width:calc(100% - 1em);height:0;padding-bottom:56.25%;z-index:1}.lightbox .youtube__inmodal{position:absolute;width:100%;top:0;left:0}.lightbox__image-wrapper{padding:0 4em}.lightbox__image-wrapper img{max-width:100%;max-height:100vh}.lightbox .splide__arrows{position:absolute;width:100%;height:2em;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);z-index:2}.lightbox .splide__arrow{width:2em;height:2em;font-size:2rem}.lightbox .splide__arrow::before{display:none}.lightbox .splide__arrow:disabled{display:none}.lightbox .splide__arrow svg{fill:#fff}.lightbox__close.lightbox__close{color:#fff;color:var(--font-color-light);width:1em;height:1em;position:absolute;display:inline-block;right:.5em;top:.5em;font-size:3rem;line-height:1;cursor:pointer;z-index:2;text-shadow:0 0 .1em rgba(0,0,0,0.8)}@-webkit-keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@-webkit-keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@-webkit-keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@-webkit-keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@-webkit-keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@-webkit-keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@-webkit-keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@media(min-width:768px){.wrapper__wide{padding:2.75em 0}.display-block-tablet{display:block !important}.flex-tablet{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.mobile--only{display:none}.mt-xxs-tablet[class]{margin-top:.15em}.mr-xxs-tablet[class]{margin-right:.15em}.mb-xxs-tablet[class]{margin-bottom:.15em}.ml-xxs-tablet[class]{margin-left:.15em}.pt-xxs-tablet[class]{margin-top:.15em}.pr-xxs-tablet[class]{margin-right:.15em}.pb-xxs-tablet[class]{margin-bottom:.15em}.pl-xxs-tablet[class]{margin-left:.15em}.mt-xs-tablet[class]{margin-top:.25em}.mr-xs-tablet[class]{margin-right:.25em}.mb-xs-tablet[class]{margin-bottom:.25em}.ml-xs-tablet[class]{margin-left:.25em}.pt-xs-tablet[class]{margin-top:.25em}.pr-xs-tablet[class]{margin-right:.25em}.pb-xs-tablet[class]{margin-bottom:.25em}.pl-xs-tablet[class]{margin-left:.25em}.mt-s-tablet[class]{margin-top:.5em}.mr-s-tablet[class]{margin-right:.5em}.mb-s-tablet[class]{margin-bottom:.5em}.ml-s-tablet[class]{margin-left:.5em}.pt-s-tablet[class]{margin-top:.5em}.pr-s-tablet[class]{margin-right:.5em}.pb-s-tablet[class]{margin-bottom:.5em}.pl-s-tablet[class]{margin-left:.5em}.mt-m-tablet[class]{margin-top:1em}.mr-m-tablet[class]{margin-right:1em}.mb-m-tablet[class]{margin-bottom:1em}.ml-m-tablet[class]{margin-left:1em}.pt-m-tablet[class]{margin-top:1em}.pr-m-tablet[class]{margin-right:1em}.pb-m-tablet[class]{margin-bottom:1em}.pl-m-tablet[class]{margin-left:1em}.mt-l-tablet[class]{margin-top:1.5em}.mr-l-tablet[class]{margin-right:1.5em}.mb-l-tablet[class]{margin-bottom:1.5em}.ml-l-tablet[class]{margin-left:1.5em}.pt-l-tablet[class]{margin-top:1.5em}.pr-l-tablet[class]{margin-right:1.5em}.pb-l-tablet[class]{margin-bottom:1.5em}.pl-l-tablet[class]{margin-left:1.5em}.mt-xl-tablet[class]{margin-top:2em}.mr-xl-tablet[class]{margin-right:2em}.mb-xl-tablet[class]{margin-bottom:2em}.ml-xl-tablet[class]{margin-left:2em}.pt-xl-tablet[class]{margin-top:2em}.pr-xl-tablet[class]{margin-right:2em}.pb-xl-tablet[class]{margin-bottom:2em}.pl-xl-tablet[class]{margin-left:2em}.mt-xxl-tablet[class]{margin-top:2.5em}.mr-xxl-tablet[class]{margin-right:2.5em}.mb-xxl-tablet[class]{margin-bottom:2.5em}.ml-xxl-tablet[class]{margin-left:2.5em}.pt-xxl-tablet[class]{margin-top:2.5em}.pr-xxl-tablet[class]{margin-right:2.5em}.pb-xxl-tablet[class]{margin-bottom:2.5em}.pl-xxl-tablet[class]{margin-left:2.5em}.mt-xxxl-tablet[class]{margin-top:3.25em}.mr-xxxl-tablet[class]{margin-right:3.25em}.mb-xxxl-tablet[class]{margin-bottom:3.25em}.ml-xxxl-tablet[class]{margin-left:3.25em}.pt-xxxl-tablet[class]{margin-top:3.25em}.pr-xxxl-tablet[class]{margin-right:3.25em}.pb-xxxl-tablet[class]{margin-bottom:3.25em}.pl-xxxl-tablet[class]{margin-left:3.25em}.mt-extreme-tablet[class]{margin-top:4.5em}.mr-extreme-tablet[class]{margin-right:4.5em}.mb-extreme-tablet[class]{margin-bottom:4.5em}.ml-extreme-tablet[class]{margin-left:4.5em}.pt-extreme-tablet[class]{margin-top:4.5em}.pr-extreme-tablet[class]{margin-right:4.5em}.pb-extreme-tablet[class]{margin-bottom:4.5em}.pl-extreme-tablet[class]{margin-left:4.5em}.mt-ultra-tablet[class]{margin-top:6em}.mr-ultra-tablet[class]{margin-right:6em}.mb-ultra-tablet[class]{margin-bottom:6em}.ml-ultra-tablet[class]{margin-left:6em}.pt-ultra-tablet[class]{margin-top:6em}.pr-ultra-tablet[class]{margin-right:6em}.pb-ultra-tablet[class]{margin-bottom:6em}.pl-ultra-tablet[class]{margin-left:6em}}@media(min-width:1024px){.wrapper__extended{padding:3em 8.7%}.wrapper__wide{display:-webkit-box;display:-ms-flexbox;display:flex}.display-block-tablet-landscape{display:block !important}.flex-tablet-landscape{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.tablet--only{display:none}.mt-xxs-tablet-landscape[class]{margin-top:.15em}.mr-xxs-tablet-landscape[class]{margin-right:.15em}.mb-xxs-tablet-landscape[class]{margin-bottom:.15em}.ml-xxs-tablet-landscape[class]{margin-left:.15em}.pt-xxs-tablet-landscape[class]{margin-top:.15em}.pr-xxs-tablet-landscape[class]{margin-right:.15em}.pb-xxs-tablet-landscape[class]{margin-bottom:.15em}.pl-xxs-tablet-landscape[class]{margin-left:.15em}.mt-xs-tablet-landscape[class]{margin-top:.25em}.mr-xs-tablet-landscape[class]{margin-right:.25em}.mb-xs-tablet-landscape[class]{margin-bottom:.25em}.ml-xs-tablet-landscape[class]{margin-left:.25em}.pt-xs-tablet-landscape[class]{margin-top:.25em}.pr-xs-tablet-landscape[class]{margin-right:.25em}.pb-xs-tablet-landscape[class]{margin-bottom:.25em}.pl-xs-tablet-landscape[class]{margin-left:.25em}.mt-s-tablet-landscape[class]{margin-top:.5em}.mr-s-tablet-landscape[class]{margin-right:.5em}.mb-s-tablet-landscape[class]{margin-bottom:.5em}.ml-s-tablet-landscape[class]{margin-left:.5em}.pt-s-tablet-landscape[class]{margin-top:.5em}.pr-s-tablet-landscape[class]{margin-right:.5em}.pb-s-tablet-landscape[class]{margin-bottom:.5em}.pl-s-tablet-landscape[class]{margin-left:.5em}.mt-m-tablet-landscape[class]{margin-top:1em}.mr-m-tablet-landscape[class]{margin-right:1em}.mb-m-tablet-landscape[class]{margin-bottom:1em}.ml-m-tablet-landscape[class]{margin-left:1em}.pt-m-tablet-landscape[class]{margin-top:1em}.pr-m-tablet-landscape[class]{margin-right:1em}.pb-m-tablet-landscape[class]{margin-bottom:1em}.pl-m-tablet-landscape[class]{margin-left:1em}.mt-l-tablet-landscape[class]{margin-top:1.5em}.mr-l-tablet-landscape[class]{margin-right:1.5em}.mb-l-tablet-landscape[class]{margin-bottom:1.5em}.ml-l-tablet-landscape[class]{margin-left:1.5em}.pt-l-tablet-landscape[class]{margin-top:1.5em}.pr-l-tablet-landscape[class]{margin-right:1.5em}.pb-l-tablet-landscape[class]{margin-bottom:1.5em}.pl-l-tablet-landscape[class]{margin-left:1.5em}.mt-xl-tablet-landscape[class]{margin-top:2em}.mr-xl-tablet-landscape[class]{margin-right:2em}.mb-xl-tablet-landscape[class]{margin-bottom:2em}.ml-xl-tablet-landscape[class]{margin-left:2em}.pt-xl-tablet-landscape[class]{margin-top:2em}.pr-xl-tablet-landscape[class]{margin-right:2em}.pb-xl-tablet-landscape[class]{margin-bottom:2em}.pl-xl-tablet-landscape[class]{margin-left:2em}.mt-xxl-tablet-landscape[class]{margin-top:2.5em}.mr-xxl-tablet-landscape[class]{margin-right:2.5em}.mb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.ml-xxl-tablet-landscape[class]{margin-left:2.5em}.pt-xxl-tablet-landscape[class]{margin-top:2.5em}.pr-xxl-tablet-landscape[class]{margin-right:2.5em}.pb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.pl-xxl-tablet-landscape[class]{margin-left:2.5em}.mt-xxxl-tablet-landscape[class]{margin-top:3.25em}.mr-xxxl-tablet-landscape[class]{margin-right:3.25em}.mb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.ml-xxxl-tablet-landscape[class]{margin-left:3.25em}.pt-xxxl-tablet-landscape[class]{margin-top:3.25em}.pr-xxxl-tablet-landscape[class]{margin-right:3.25em}.pb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.pl-xxxl-tablet-landscape[class]{margin-left:3.25em}.mt-extreme-tablet-landscape[class]{margin-top:4.5em}.mr-extreme-tablet-landscape[class]{margin-right:4.5em}.mb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.ml-extreme-tablet-landscape[class]{margin-left:4.5em}.pt-extreme-tablet-landscape[class]{margin-top:4.5em}.pr-extreme-tablet-landscape[class]{margin-right:4.5em}.pb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.pl-extreme-tablet-landscape[class]{margin-left:4.5em}.mt-ultra-tablet-landscape[class]{margin-top:6em}.mr-ultra-tablet-landscape[class]{margin-right:6em}.mb-ultra-tablet-landscape[class]{margin-bottom:6em}.ml-ultra-tablet-landscape[class]{margin-left:6em}.pt-ultra-tablet-landscape[class]{margin-top:6em}.pr-ultra-tablet-landscape[class]{margin-right:6em}.pb-ultra-tablet-landscape[class]{margin-bottom:6em}.pl-ultra-tablet-landscape[class]{margin-left:6em}}@media(min-width:1180px){.lightbox .youtube__wrapper{width:85%;height:100vh;padding-bottom:0}}@media(min-width:1380px){.wrapper__extended{padding:5.25em 7.5em}}@media(max-width:1379px){.desktop--only{display:none}}@media(max-width:1180px){.wrapper{padding-left:40px;padding-right:40px}}@media(max-width:1023px){.AppContainer{padding-left:1em;padding-right:1em}}@media(max-width:768px){.wrapper{padding-left:40px !important;padding-right:40px !important}}@media(max-width:767px){html{overflow-x:hidden}}@media(max-width:415px){.wrapper{padding-left:20px !important;padding-right:20px !important}}@media(prefers-color-scheme:dark){:root{--header-background:#fff}}body.demo #app .Header, .page-template-template-trialredesign .Header, .page-template-template-trialredesign .Newsletter, .page-template-template-trialredesign .Footer, .page-template-template-trial-redesign .Header, .page-template-template-trial-redesign .Newsletter, .page-template-template-trial-redesign .Footer, .page-template-template-redeem-code .Header, .page-template-template-redeem-code .Newsletter, .page-template-template-redeem-code .Footer { display: none; }.Header__flags{display:none}.Header__flags ul{margin:0}.Header__flags__title,.Header__flags p{display:none}.Header__flags--item{-webkit-column-break-inside:avoid;-moz-column-break-inside:avoid;break-inside:avoid}.Header__flags--item-flag{width:1.5em;height:1.5em;margin-right:.5rem;border-radius:50%;-webkit-box-shadow:0 0 .25em 0 rgba(0,0,0,0.5);box-shadow:0 0 .25em 0 rgba(0,0,0,0.5)}.Header__flags--item-link[class]{color:#65676b;color:var(--font-color-level3);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:.5em 0;font-size:.75rem;line-height:1;text-decoration:none !important}.Header__flags--item-link[class]:not(.active)::before{width:100%;height:100%;background-color:rgba(0,0,0,0.06);content:"";position:absolute;bottom:0;left:-0.5em;z-index:1;-webkit-transform:scaleX(0);-ms-transform:scaleX(0);transform:scaleX(0);-webkit-transform-origin:left center;-ms-transform-origin:left center;transform-origin:left center;-webkit-transition:all .5s ease;transition:all .5s ease;pointer-events:none}.Header__flags--item-link[class].active{opacity:.6}.Header__flags--item-link[class]:active,.Header__flags--item-link[class]:focus,.Header__flags--item-link[class]:hover{color:#65676b;color:var(--font-color-level3)}.Header__flags--item-link[class]:active::before,.Header__flags--item-link[class]:focus::before,.Header__flags--item-link[class]:hover::before{-webkit-transform:scaleX(1);-ms-transform:scaleX(1);transform:scaleX(1)}.Header__flags--item-toggle{cursor:pointer}.Header__flags--item-toggle .Header__flags--item-flag{-webkit-box-shadow:0 0 .5em 0 rgba(0,0,0,0.3);box-shadow:0 0 .5em 0 rgba(0,0,0,0.3)}.Header__flags--item-toggle::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;top:.5625em;right:0;width:.75em;display:inline-block}.Header__flags--item-toggle:active .Header__flags--item-flag,.Header__flags--item-toggle:focus .Header__flags--item-flag,.Header__flags--item-toggle:hover .Header__flags--item-flag{-webkit-box-shadow:0 0 .75em 0 rgba(0,0,0,0.75);box-shadow:0 0 .75em 0 rgba(0,0,0,0.75)}.Header__flags--mainmenu{background-color:#fff;background-color:var(--main-background);position:fixed;overflow:scroll;width:100vw;height:100vh;padding:1.25em;opacity:0;left:0;top:4em;-webkit-transition:opacity .2s;transition:opacity .2s}.Header__flags--mainmenu.active{display:block}.Header__flags--mainmenu.active.visible{opacity:1}.Header__flags--region{height:auto;margin-right:1em;margin-bottom:1em;float:left}.Header__flags--region ul{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.Header__flags--region ul li{-webkit-transform:translateZ(0);transform:translateZ(0);margin-right:.75em}.Header__flags--region-title{position:relative;font-size:.875rem;line-height:1.25;margin:0 0 .25em 0}.Header__flags--region-europe{float:none;margin-right:0;-webkit-column-count:2;-moz-column-count:2;column-count:2;-webkit-column-gap:2em;-moz-column-gap:2em;column-gap:2em}.Header__flags--region-europe h4,.Header__flags--region-europe .h4{-webkit-column-span:all;-moz-column-span:all;column-span:all}.Header__flags--region-europe ul{display:block}.Header__flags--region-europe ul li{margin-right:0}.Header__flags--region-switcher{display:none;width:100%}.Header__flags--item-sv,.Header__flags--item-ja,.Header__flags--item-fi,.Header__flags--item-no{display:none !important}.Header__navigation.active.mobile-active .Header__flags__mobile__title{display:none}.Header__navigation.active.mobile-active .Header__flags--main>ul{margin:0}.Header__navigation.active.mobile-active .Header__flags--mainmenu{position:relative;padding:0 1.5em;height:auto;top:unset}.Header__navigation.active.mobile-active .Header__flags--mainmenu.active{display:-webkit-box;display:-ms-flexbox;display:flex;background-color:#f9f9fa}.Header__navigation.active.mobile-active .Header__flags--item-toggle{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 1.25em;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Header__navigation.active.mobile-active .Header__flags--item-toggle.active{background-color:#edeff3}.Header__navigation.active.mobile-active .Header__flags--item-toggle h3{font-size:1rem;line-height:3.75;margin:0}.Header__navigation.active.mobile-active .Header__flags--item-toggle svg{display:none}.Header__navigation.active.mobile-active .Header__flags--regions{padding-left:.5em}.Header__navigation.active.mobile-active .Header__flags--region{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}.Header__navigation.active.mobile-active .Header__flags--region>ul{display:grid;grid-template-columns:1fr 1fr 1fr;gap:.5em 1em;width:100%}.Header__navigation.active.mobile-active .Header__flags--region.Header__flags--region-europe{margin-top:1em}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu{-webkit-transition:height .5s ease-out;transition:height .5s ease-out;opacity:1;height:0}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu.active{-webkit-transition:height .5s ease-out;transition:height .5s ease-out}body.login{max-height:100vh;overflow:hidden}body.login .Newsletter,body.login .Footer{display:none !important}#app .LoginBlock .wrapper{max-width:60em !important}#app .LoginBlock .wrapper>.elementor-widget-wrap{position:relative;display:block !important;z-index:2;margin:0 auto;text-align:center;background-color:#f5f5f7;-webkit-box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);padding:1.5em !important;border-radius:1em}#app .LoginBlock .elementor-col-50{width:100% !important}#app .LoginBlock .elementor-col-50:first-of-type{display:none}.Login{position:relative;max-width:470px;margin:0 auto}.Login input[type=url]{width:100%}.Login .Button{width:100%;margin-bottom:1em}.Login .Signup__form__item{margin-bottom:0}.Login__overlay{position:fixed;top:0;left:0;z-index:1000;display:none;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;background-color:rgba(0,0,0,0.4)}.Login__overlay.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row}.Login__popup{position:fixed;top:0;bottom:0;left:0;right:0;margin:auto;z-index:1001;display:none;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;max-width:570px;max-height:330px;padding:50px;background-color:#fff;text-align:center}.Login__popup h3{font-size:32px;line-height:48px}.Login__popup p{color:#000}.Login__popup .Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation ul.nav>li>ul{max-width:1180px}}@media(max-width:1180px){.Button--login{display:block;width:100%;text-align:center;margin-top:-10px !important;margin-left:0 !important}.Button--login span{font-size:14px;color:#000}.Button--login span::before{display:none !important}.Button--login .tooltip{display:none !important}}@media(max-width:1023px){#app .Header .wrapper{padding-inline:1.25em !important}#app .Header__items .Header__mobile__hamburger{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}#app .Header__navigation{position:fixed;top:5.625em;left:0;background-color:#fff;width:100%;height:0;max-height:100vh;-webkit-transition:height .2s ease-out;transition:height .2s ease-out;z-index:-99}#app .Header__navigation>div{opacity:0;-webkit-transition:opacity .2s ease;transition:opacity .2s ease;height:0;display:none}#app .Header__navigation .label-sub a[href="#"]{display:none}}@media(min-width:1024px) and (max-width:1180px){#app .Header__items .Header__navigation{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:4;-ms-flex-order:3;order:3}#app .Header__items .Header__flags{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}}@media(min-width:1024px) and (max-width:1179px){#app .Header__navigation ul.nav li{font-size:.875rem;padding:0 .5em}#app .Header__flags,#app .Button--login{margin-left:1em !important}#app .Header__navigation__buttons .Button{padding-left:1em;padding-right:1em;margin-left:.5em}}@media(max-device-height:1080px){#app .LoginBlock{-webkit-box-align:start !important;-ms-flex-align:start !important;align-items:flex-start !important;padding-top:8em !important}}@media(hover:hover){#app .Header__navigation ul.nav li:active a::before,#app .Header__navigation ul.nav li:focus a::before,#app .Header__navigation ul.nav li:hover a::before{left:0;width:100%}}</style><meta name="robots" content="index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1"> <link rel="alternate" hreflang="bg" href="https://www.liveagent.bg/gdpr/"> <link rel="alternate" hreflang="cs" href="https://www.live-agent.cz/gdpr/"> <link rel="alternate" hreflang="da" href="https://www.liveagent.dk/gdpr/"> <link rel="alternate" hreflang="de" href="https://www.liveagent.de/dsgvo-konformitaet-von-liveagent/"> <link rel="alternate" hreflang="et" href="https://www.liveagent.ee/gdpr-et/"> <link rel="alternate" hreflang="es" href="https://www.liveagent.es/cumplimiento-de-rgpd-de-liveagent/"> <link rel="alternate" hreflang="fr" href="https://www.liveagent.fr/respect-du-rgpd-par-liveagent/"> <link rel="alternate" hreflang="el" href="https://www.liveagent.gr/gdpr/"> <link rel="alternate" hreflang="hr" href="https://www.liveagent.hr/gdpr/"> <link rel="alternate" hreflang="it" href="https://www.live-agent.it/gdpr/"> <link rel="alternate" hreflang="lv" href="https://www.liveagent.lv/gdpr/"> <link rel="alternate" hreflang="lt" href="https://www.liveagent.lt/bdar/"> <link rel="alternate" hreflang="hu" href="https://www.liveagent.hu/gdpr/"> <link rel="alternate" hreflang="nl" href="https://www.live-agent.nl/avg/"> <link rel="alternate" hreflang="no" href="https://www.liveagent.no/gdpr/"> <link rel="alternate" hreflang="ro" href="https://www.liveagent.ro/gdpr/"> <link rel="alternate" hreflang="ru" href="https://ru.liveagent.com/sootvetstviye-gdpr/"> <link rel="alternate" hreflang="sk" href="https://www.liveagent.sk/gdpr/"> <link rel="alternate" hreflang="sl" href="https://www.liveagent.si/gdpr/"> <link rel="alternate" hreflang="zh-hans" href="https://www.live-agent.cn/gdpr/"> <link rel="alternate" hreflang="tl" href="https://www.liveagent.ph/gdpr/"> <link rel="alternate" hreflang="vi" href="https://www.liveagent.vn/gdpr/"> <link rel="alternate" hreflang="ar" href="https://www.liveagent.ae/elnezam-eleuropy-lehmaiet-elbaianat/"> <link rel="alternate" hreflang="en" href="https://www.liveagent.com/gdpr/"> <link rel="alternate" hreflang="pt-br" href="https://www.liveagent.com.br/compliance-rgpd-do-liveagent/"> <link rel="alternate" hreflang="x-default" href="https://www.liveagent.com/gdpr/"> <title>GDPR sukladnost | LiveAgent</title> <meta name="description" content="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018."> <link rel="canonical" href="https://www.liveagent.hr/gdpr/"> <meta property="og:locale" content="hr_HR"> <meta property="og:type" content="article"> <meta property="og:title" content="GDPR sukladnost | LiveAgent" class="urlslab-seo-meta-tag"> <meta property="og:description" content="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018."> <meta property="og:url" content="https://www.liveagent.hr/gdpr/"> <meta property="og:site_name" content="LiveAgent"> <meta property="article:publisher" content="https://www.facebook.com/LiveAgent/"> <meta property="article:modified_time" content="2024-03-18T08:32:58+00:00"> <meta property="og:image" content="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/688d174fc3ff2d8c/1728917263_1366.webp" class="urlslab-seo-meta-tag"> <meta property="og:image:width" content="1366" class="urlslab-seo-meta-tag"> <meta property="og:image:height" content="768" class="urlslab-seo-meta-tag"> <meta property="og:image:type" content="image/jpeg" class="urlslab-seo-meta-tag"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@LiveAgent"> <meta name="twitter:label1" content="Est. reading time"> <meta name="twitter:data1" content="7 minutes"> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.liveagent.hr/gdpr/","url":"https://www.liveagent.hr/gdpr/","name":"GDPR sukladnost | LiveAgent","isPartOf":{"@id":"https://www.liveagent.hr/#website"},"datePublished":"2019-10-04T06:20:33+00:00","dateModified":"2024-03-18T08:32:58+00:00","description":"LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018.","breadcrumb":{"@id":"https://www.liveagent.hr/gdpr/#breadcrumb"},"inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https://www.liveagent.hr/gdpr/"]}]},{"@type":"BreadcrumbList","@id":"https://www.liveagent.hr/gdpr/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.liveagent.hr/"},{"@type":"ListItem","position":2,"name":"LiveAgent-ova GDPR sukladnost"}]},{"@type":"WebSite","@id":"https://www.liveagent.hr/#website","url":"https://www.liveagent.hr/","name":"LiveAgent","description":"Help Desk & Live Chat Software","publisher":{"@id":"https://www.liveagent.hr/#organization"},"inLanguage":"hr"},{"@type":"Organization","@id":"https://www.liveagent.hr/#organization","name":"Quality Unit, LLC","url":"https://www.liveagent.hr/","logo":{"@type":"ImageObject","inLanguage":"hr","@id":"https://www.liveagent.hr/#/schema/logo/image/","url":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","contentUrl":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","width":1024,"height":192,"caption":"Quality Unit, LLC"},"image":{"@id":"https://www.liveagent.hr/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/LiveAgent/","https://x.com/LiveAgent","https://www.instagram.com/liveagent/","https://www.linkedin.com/company/liveagent/","https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"]}]}</script> <link rel="dns-prefetch" href="//www.googletagmanager.com"> <link rel="dns-prefetch" href="//support.qualityunit.com"> <link rel="dns-prefetch" href="//analytics.qualityunit.com"> <link rel="dns-prefetch" href="//pap.qualityunit.com"> <link rel="stylesheet" id="app-css" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/app.min.css?ver=1.25.54" type="text/css" media="screen"> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-50x50.png" sizes="32x32"> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png" sizes="192x192"> <link rel="apple-touch-icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-185x185.png"> <meta name="msapplication-TileImage" content="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png"> <style type="text/css" id="wp-custom-css"> html[lang="bg-BG"] .Header__navigation__buttons.Button--outline { margin-left: 0 !important; } html[lang="hr"] .Button--demo { padding: 0 1.8em !important; } html[lang="lv-LV"] .Button--demo { padding: 0 1.3em !important; } html[lang="ro-RO"] .Button--demo { padding: 0 2.4em !important; } html[lang="sk-SK"] .Button--demo { padding: 0 2.8em !important; } html[lang="tl"] .Button--demo { padding: 0 2.9em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="de-DE"] .Button--demo { padding: 0 2.4em !important; } .heroHeadline__home--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p, .heroHeadline--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p { font-size: .875rem; } </style>  <meta name="twitter:title" content="GDPR sukladnost | LiveAgent" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." class="urlslab-seo-meta-tag"><meta name="twitter:image" content="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/688d174fc3ff2d8c/1728917263_1366.webp" class="urlslab-seo-meta-tag"></head> <body class="page-template-default page page-id-340751 page-parent https://www.liveagent.com/gdpr/ gdpr elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="hr" onover-preload="1"> <img src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-croatian-container"><ul id="menu-header-navigation-2-croatian" class="nav"><li id="menu-item-357272" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357272"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-357284" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357284"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Pregled</a> <ul class="sub-menu"> <li id="menu-item-970836" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970836"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-tour"></use></svg><a href="https://www.liveagent.hr/obilazak-2/" title="Upoznajte se s LiveAgent-om i otkrijte sve nevjerojatne alate i značajke u našoj višekanalnoj help desk aplikaciji. Isprobajte ga danas i poboljšajte svoju korisničku uslugu." hreflang="hr" onover-preload="1">Obilazak<div class="menu-item-description">Opći pregled LiveAgent-a</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-357286" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357286"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-970837" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970837"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Višekanalna platforma za korisničku podršku</div></a></li> <li id="menu-item-915730" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915730"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.hr/tiketing-softver/" title="Istražite izbor tiketing softvera koji su najčešće korišteni na tržištu. Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1">Ticketing<div class="menu-item-description">Napredni ticketing sustav</div></a></li> <li id="menu-item-357375" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-357375"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.hr/live-chat-softver/" title="Otkrijte najboljih 15 live chat softvera za 2024. uz LiveAgent! Poboljšajte angažman korisnika i pretvorite posjetitelje u klijente uz naš brz i pouzdan chat. Isprobajte besplatno, bez kreditne kartice, i uživajte u vrhunskim značajkama za korisničku podršku." hreflang="hr" onover-preload="1">Live chat<div class="menu-item-description">Najbrži chat uživo na tržištu</div></a></li> </ul> </li> <li id="menu-item-357306" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357306"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-970838" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970838"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.hr/softver-za-korisnicku-podrsku-na-drustvenim-mrezama/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Društveni mediji<div class="menu-item-description">Odgovorite svojim pratiteljima izravno iz LiveAgenta</div></a></li> <li id="menu-item-695149" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-695149"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1">Pozivni centar<div class="menu-item-description">Ugrađeni call centar softver</div></a></li> <li id="menu-item-970839" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970839"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.hr/liveagent-softver-za-bazu-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Baza znanja<div class="menu-item-description">Pružite mogućnosti samoposluživanja</div></a></li> </ul> </li> <li id="menu-item-357287" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357287"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Koristi se za</a> <ul class="sub-menu"> <li id="menu-item-357384" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-357384"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.hr/posao/" title="Liveagent je softver za pomoć koji se prilagođava potrebama različitih poslovnih modela. Liveagent može pomoći Vašoj tvrtki oko korisničke podrške. Započnite besplatno probno razdoblje od 14 dana. Nije potrebna kreditna kartica. Istražite kako LiveAgent odgovara Vašoj nišnoj agenciji. Edukacija i nevladine organizacije se oslanjaju na LiveAgent." hreflang="hr" onover-preload="1">Poslovna rješenja<div class="menu-item-description">Različita poduzeća, različita rješenja</div></a></li> <li id="menu-item-357374" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-357374"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.hr/industrija/" title="LiveAgent je sposoban ispuniti zahtjeve više poslovnih sfera. Vidite kako LiveAgent može ispuniti vaše zahtjeve i poboljšati vašu korisničku podršku." hreflang="hr" onover-preload="1">Rješenja za industrije<div class="menu-item-description">Prilagodba LiveAgent-a za svaku industriju</div></a></li> <li id="menu-item-738565" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738565"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Slučajevi korištenja<div class="menu-item-description">Jedan proizvod, više scenarija korištenja</div></a></li> </ul> </li> <li id="menu-item-357288" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357288"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Integracija</a> <ul class="sub-menu"> <li id="menu-item-357338" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-357338"><a href="/integracije/wordpress/" title="Podignite svoju korisničku podršku na višu razinu na vašim WordPress stranicama. WordPress integracija za LiveAgent vam omogćuje postavljanje chat gumba na vaše web stranice." hreflang="hr" onover-preload="1">WordPress</a></li> <li id="menu-item-357340" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-357340"><a href="/integracije/prestashop/" title="Otkrijte moć Prestashop-a, besplatnog eCommerce rješenja koje podržava više od 250.000 online trgovina globalno. Integrirajte ga s LiveAgent-ovim super brzim live chat widgetom za poboljšanu korisničku podršku i praćenje narudžbi. Izgradite svoju eCommerce stranicu uz jednostavne vodiče i uživajte u prednostima trenutne komunikacije i organizacije. Isprobajte besplatno i unaprijedite svoje poslovanje!" hreflang="hr" onover-preload="1">Prestashop</a></li> <li id="menu-item-357341" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-357341"><a href="/integracije/magento/" title="Integrirajte Magento 2 u LiveAgent i poboljšajte svoj tijek rada. Tiketi će pratiti tijek narudžbi klijenata i možete koristiti jednu platformu." hreflang="hr" onover-preload="1">Magento</a></li> <li id="menu-item-357345" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-357345"><a href="/integracije/shopify/" title="Ako želite da vas klijenti kontaktiraju brže, razmislite o Shopify integraciji za LiveAgent. Ova integracija vam omogućava postavljanje live chata na vašu e-trgovinu." hreflang="hr" onover-preload="1">Shopify</a></li> <li id="menu-item-357346" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-357346"><a href="/integracije/mailchimp/" title="Tiketing softver može biti puno korisniji s Mailchimp integracijom za LiveAgent. Mailchimp integracija vam omogućava upravljanje kontaktima iz vaše korisničke podrške." hreflang="hr" onover-preload="1">Mailchimp</a></li> <li id="menu-item-357350" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-357350"><a href="/integracije/pipedrive/" title="Upravljajte potencijalnim kupcima i ponudama učinkovito s PipeDrive-om integriranim u LiveAgent! Ovaj jednostavan CRM alat omogućuje praćenje komunikacija, automatizaciju tijeka rada i generiranje izvješća. Saznajte kako ova integracija olakšava prodajne procese i povećava produktivnost vašeg tima. Isprobajte besplatno i iskoristite sve prednosti povezivanja PipeDrive-a s LiveAgent-om!" hreflang="hr" onover-preload="1">Pipedrive</a></li> <li id="menu-item-357351" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-357351">Slack</li> <li id="menu-item-738566" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738566"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Više integracija</a></li> </ul> </li> </ul> </li> <li id="menu-item-357290" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357290"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Resursi</a> <ul class="sub-menu"> <li id="menu-item-357295" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357295"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Naučite</a> <ul class="sub-menu"> <li id="menu-item-738567" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738567"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.hr/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="hr" onover-preload="1">Akademija<div class="menu-item-description">Postanite stručnjak za korisničku podršku</div></a></li> <li id="menu-item-738568" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738568"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci<div class="menu-item-description">Prilagodljivi obrasci za svaku prigodu</div></a></li> <li id="menu-item-886776" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886776"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!" hreflang="hr" onover-preload="1">Kontrolni popisi<div class="menu-item-description">Kako upravljati svojim procesom</div></a></li> </ul> </li> <li id="menu-item-357308" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357308"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357324" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-357324"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog<div class="menu-item-description">Vijesti o korisničkoj podršci i LiveAgent-u</div></a></li> <li id="menu-item-738569" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738569"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="hr" onover-preload="1">Rječnik<div class="menu-item-description">Naučite terminologiju korisničke podrške</div></a></li> <li id="menu-item-738570" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738570"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.hr/direktorij/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="hr" onover-preload="1">Direktorij<div class="menu-item-description">Potpuna help desk lista kontakata</div></a></li> </ul> </li> <li id="menu-item-357309" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357309"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357390" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-357390"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte svoju vještinu tipkanja s LiveAgent-ovim besplatnim testom tipkanja. Saznajte koliko brzo tipkate u roku od nekoliko minuta i besplatno vježbajte kako biste napredovali." hreflang="hr" onover-preload="1">Test tipkanja<div class="menu-item-description">Unaprijedite vašu brzinu tipkanja</div></a></li> <li id="menu-item-961718" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961718"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.hr/reviews/" title="LiveAgent nudi softver za korisničku službu koji integrira brojne funkcionalnosti. Uz ovaj softver, korisnici mogu kreirati masovne aktivnosti za kontakte bez dodijeljenog prodajnog zastupnika. Dodatno, LiveAgent pruža podršku i niz alternativa te omogućuje prebacivanje podataka. Osim toga, ovdje su dostupni i tečajevi, predlošci, blog, rječnik, webinari i alat za procjenu troškova. Prodajni kontakti dostupni su putem telefona, društvenih mreža i e-pošte. Tvrtka također pruža portal za podršku, zapis izmjena i zahtjeve za prijedloge. LiveAgent posjeduje certifikate i nagrade te surađuje sa partnerima u području VoIP-a." hreflang="hr" onover-preload="1">Recenzije<div class="menu-item-description">Pogledajte recenzije značajki softvera.</div></a></li> <li id="menu-item-357312" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-357312"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku<div class="menu-item-description">How-to članci i vodiči</div></a></li> </ul> </li> <li id="menu-item-357296" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357296"><a href="#" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">Poduzeće</a> <ul class="sub-menu"> <li id="menu-item-357364" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-357364"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama<div class="menu-item-description">Upoznajte tim iza proizvoda</div></a></li> <li id="menu-item-357382" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-357382"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade i uspjesi</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738574" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738574"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-803032" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803032"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Cijene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Demo</span> </a> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-hr" lang="hr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Bliski istok</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/gdpr/" title="LiveAgent е напълно съвместим с ОРЗД, осигурявайки поверителност, сигурност и прозрачност на данните. Научете как LiveAgent помага на клиентите си да спазват европейските изисквания за защита на данните и разгледайте нашите мерки за сигурност, като двуфакторна автентикация и HTTPS криптиране. Посетете страницата, за да откриете всички отговори на често задавани въпроси относно съответствието с ОРЗД." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/gdpr/" title="Zjistěte, jak LiveAgent zajišťuje plný soulad s GDPR, chrání osobní údaje a nabízí nástroje pro jejich správu a bezpečnost. S našimi evropskými datovými centry a dvoufázovým ověřováním máte jistotu, že vaše data jsou v bezpečí a přístupná pouze na základě vašeho souhlasu. Navštivte naši stránku pro více informací o ochraně osobních údajů a bezpečnostních postupech LiveAgent." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/gdpr/" title="LiveAgent sikrer fuld GDPR-overholdelse ved at beskytte persondata med avancerede sikkerhedsforanstaltninger som totrinsbekræftelse og HTTPS-kryptering. Læs mere om, hvordan vi hjælper dig med at opfylde EU's databeskyttelseskrav og håndterer sletning af brugerdata effektivt. Få indsigt i vores databeskyttelsesprocedurer og sikre din virksomheds overholdelse i dag!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/dsgvo-konformitaet-von-liveagent/" title="LiveAgent verpflichtet sich zu Datenschutz, Sicherheit, Compliance und Transparenz. LiveAgent ist seit Mai 2018 vollständig DSGVO-konform. Die Daten unserer EU-Kunden werden in unseren europäischen Rechenzentren gespeichert." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/gdpr-et/" title="LiveAgent on pühendunud privaatsusele, turvalisusele, vastavusele ja läbipaistvusele. LiveAgent on 2018. aasta mai seisuga täielikult GDPR-iga vastavuses." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/cumplimiento-de-rgpd-de-liveagent/" title="LiveAgent se compromete con la privacidad, seguridad, cumplimiento y transparencia. LiveAgent cumple totalmente con el RGPD desde mayo de 2018." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/respect-du-rgpd-par-liveagent/" title="Découvrez comment LiveAgent garantit la conformité au RGPD, assurant la protection, la sécurité et la transparence de vos données. Apprenez-en plus sur nos mesures de sécurité, le stockage des données, et la gestion des demandes de suppression de données. Explorez notre engagement à respecter les normes européennes de protection des données." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/gdpr/" title="Το LiveAgent δεσμεύεται για το απόρρητο, την ασφάλεια, τη συμμόρφωση και τη διαφάνεια. Το LiveAgent είναι πλήρως συμβατό με το GDPR από το Μάιο του 2018." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </span> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/gdpr/" title="LiveAgent si impegna per la privacy, la sicurezza, la conformità e la trasparenza. LiveAgent è completamente conforme al GDPR a partire dal Maggio 2018." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/gdpr/" title="LiveAgent ir apņēmies ievērot privātuma, drošības, atbilstības un pārredzamības principus. No 2018. gada maija LiveAgent ir pilnībā atbilstošs GDPR prasībām." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/bdar/" title="„LiveAgent“ yra įsipareigojusi užtikrinti privatumą, saugumą, atitiktį ir skaidrumą. Nuo 2018 m. gegužės mėn. „LiveAgent“ visiškai atitinka BDAR reikalavimus. Mūsų ES klientų duomenys saugomi mūsų Europos duomenų centruose." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/gdpr/" title="A LiveAgent elkötelezett a titoktartás, biztonság, megfelelőség és átláthatóság mellett. A LiveAgent teljesen megfelel a GDPR követelményeknek 2018 májustól. EU vásárlóink adatait európai adat centrumokban tároljuk." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/avg/" title="LiveAgent is toegewijd aan privacy, beveiliging, naleving en transparantie. LiveAgent voldoet volledig aan de GDPR sinds mei 2018." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/gdpr/" title="LiveAgent er forpliktet til personvern, sikkerhet, samsvar og åpenhet. LiveAgent er fullstendig GDPR-kompatibel fra mai 2018. Data fra våre eu-kunder lagres i våre europeiske datasentre." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/gdpr/" title="LiveAgent se angajează la confidențialitate, securitate, conformitate și transparență. LiveAgent este o reclamație completă a GDPR din mai 2018." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/sootvetstviye-gdpr/" title="LiveAgent привержен принципам конфиденциальности, безопасности, соответствия и прозрачности. По состоянию на май 2018, LiveAgent полностью соответствует регламенту GDPR. Данные наших европейских клиентов хранятся в дата-центрах на территории Европы." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/gdpr/" title="LiveAgent zaisťuje úplný súlad s GDPR, chráni súkromie a bezpečnosť údajov zákazníkov. Zistite, ako podporujeme dodržiavanie nariadení EÚ, a objavte naše bezpečnostné opatrenia vrátane dvojfaktorového overenia a HTTPS šifrovania. Navštívte našu stránku a dozviete sa viac o ochrane vašich údajov." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/gdpr/" title="LiveAgent je zavezan zasebnosti, varnosti, skladnosti in preglednosti. LiveAgent je od maja 2018 v celoti skladen z GDPR. Podatki naših strank v EU so shranjeni v naših evropskih podatkovnih centrih." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/gdpr/" title="LiveAgent致力于隐私性、安全性、合规性和透明性。截至2018年5月，LiveAgent完全遵守GDPR。我们的欧盟客户数据存储在我们的欧洲数据中心。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/gdpr/" title="Nakatuon ang LiveAgent sa privacy, seguridad, pagsunod at transparency. Ang LiveAgent ay buong GDPR compliant mula Mayo 2018. Ang data ng aming mga ckstomer ay nakaimbak sa aming mga datacenter sa Europa." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/gdpr/" title="LiveAgent cam kết quyền riêng tư, bảo mật, tuân thủ, và minh bạch. LiveAgent hoàn toàn tuân thủ GDPR từ tháng 5, 2018. Dữ liệu của khách hàng Châu Âu của chúng tôi được lưu trữ trong các trung tâm dữ liệu Châu Âu." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Bliski istok</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/elnezam-eleuropy-lehmaiet-elbaianat/" title="LiveAgent يلتزم تمامًا بالامتثال للنظام الأوروبي العام لحماية البيانات (GDPR)، حيث يقدم حماية وشفافية في إدارة البيانات الشخصية لعملائه. تعرف على كيفية تخزين البيانات، والضمانات الأمنية، وإدارة طلبات مسح البيانات، بالإضافة إلى قائمة المعالجين الفرعيين. زر موقعنا لمزيد من التفاصيل حول حماية خصوصيتك وأمان بياناتك." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/gdpr/" title="LiveAgent is committed to privacy, security, compliance and transparency. LiveAgent is fully GDPR compliant as of May 2018." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/compliance-rgpd-do-liveagent/" title="LiveAgent está comprometido com privacidade, segurança, conformidade e transparência. LiveAgent está totalmente em conformidade com o GDPR desde maio de 2018." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-liveagent-ova-gdpr-sukladnost">LiveAgent-ova GDPR sukladnost</h1> </div> <div class="Page__content Content"> <p></p><p><em>Sve što trebate znati o LiveAgent-ovoj GDPR sukladnosti</em></p> <p>LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. Ovaj pristup uključuje podržavanje sukladnosti naših klijenata s EU zahtjevima o zaštiti podataka, uključujući one postavljene u Općoj uredbi o zaštiti podataka (GDPR), koja je postala izvršna 25. svibnja 2018.</p> <h3 class="wp-block-heading" id="h-what-is-gdpr">Što je GDPR?</h3> <p>Opća uredba o zaštiti podataka (GDPR) (Regulacija (EU) 2016/679) je regulacija kojom Europski Parlament, Vijeće Europske Unije i Europska Komisija namjeravaju ojačati i ujediniti zaštitu podataka za sve pojedince unutar Europske Unije (EU).</p> <h3 class="wp-block-heading" id="h-to-whom-does-the-gdpr-apply">Na koga se GDPR odnosi?</h3> <p>Jedini način na koji se osobni podaci EU građanina mogu prikupiti pri korištenju LiveAgent-a je kada vi pravite bazu podataka kontakta, njihovih informacija i poslovnih odnosa s njima (tj. CRM sustav). Neće svi klijenti biti “subjekti obrade podataka” nego samo privatne osobe. Neki od vaših klijenata mogu biti poslovne ili vladine organizacije, na koje se GDPR ne odnosi. </p> <h3 class="wp-block-heading" id="h-is-liveagent-gdpr-compliant">Je li LiveAgent GDPR sukladan?</h3> <p>Da, LiveAgent je u potpunosti GDPR sukladan još od svibnja 2018.</p> <h3 class="wp-block-heading" id="h-more-gdpr-faqs">Najčešća GDPR pitanja</h3> <ul class="wp-block-list"> <li><strong>Imate li službenika posvećenog za zaštitu podataka (DPO) ili tim za sukladnost/sigurnost?</strong><br> Da, imamo i <a href="https://www.liveagent.hr/funkcionalnosti/interni-pozivi/" title="Otkrijte kako LiveAgent interni pozivi omogućavaju brzu i jednostavnu komunikaciju s kolegama putem glasovnih čavrljanja. Zamijenite interno čavrljanje učinkovitijim načinom rješavanja problema. Isprobajte besplatno, bez obaveza!" hreflang="hr" onover-preload="1">interni</a> tim i službenika za zaštitu podataka. Molimo vas da usmjerite sva pitanja vezana za GDPR sukladnost na info@liveagent.com</li> <li><p><strong>Kako možete potvrditi svojim klijentima da ste u sukladnosti s novim regulacijama?</strong><br>Ako želite formalnu verifikaciju, pošaljite nam vaš predložak sporazuma o obradi podataka, koji ćemo vratiti popunjen i potpisan.</p></li> <li><p><strong>Kako se osjetljive informacije spremaju i imate li spremne procese u slučaju povrede podataka?</strong><br>Osjetljive informacije su spremljene na sigurno, s ograničenim pristupom. Mi odmah reagiramo na povredu podataka, odmah obavještavajući oštećene stranke, DPO službenike i lokalne institucije, sukladno našim internim GDPR smjernicama.</p></li> <li><p><strong>Koliko dugo čuvate podatke korisnika?</strong><br>Mi čuvamo podatke naših korisnika samo za vrijeme korištenja naših usluga ili dok ne pošalju zahtjev za brisanje podataka.</p></li> <li><p><strong>Gdje su podaci vaših korisnika fizički spremljeni?</strong><br>Podaci naših EU klijenata su spremljeni u našim europskim centrima podataka lociranim u Njemačkoj, Ujedinjenom Kraljevstvu i Slovačkoj i hostani su od strane Linode, Inc.</p></li> <li><p><strong>Koji od vaših timova ima pristup osobnim informacijama korisnika?</strong><br>Mi pristupamo osobnim informacijama korisnika jedino po zahtjevu korisnika ili s njegovim dopuštenjem. U većini slučajeva, to je tim korisničke podrške, razvoja ili marketinga.</p></li> <li><p><strong>Kako vaša organizacija rješava zahtjeve kada korisnici zahtijevaju brisanje svojih podataka iz vašeg sustava?</strong><br>Kada korisnik zatraži brisanje svojih podataka, mi ih odmah i izbrišemo, bez daljnjih odgoda.</p></li> <li><p><strong>Kako rješavate zahtjeve o zaštiti podataka s bilo kojim od vaših podprocesora?</strong><br>Mi potpisujemo ugovore o obradi podataka sa svakim od naših podprocesora ili podizvođača.</p></li> <li><p><strong>S kojim organizacijama treće strane (podprocesorima) surađujete, a koje mogu imati pristup podacima koje dijelimo s vama?</strong><br>Pogledajte popis LiveAgent-ovih <a href="https://www.liveagent.hr/gdpr/podprocesori/" title="Otkrijte kako LiveAgent koristi podprocesore za osiguranje sigurnosti i privatnosti podataka svojih korisnika. Saznajte više o angažmanu podprocesora, ugovornim zaštitnim mjerama i regijama gdje se nalaze njihovi poslužitelji. Posjetite našu stranicu za detaljan uvid u proces i podršku koju pružamo." hreflang="hr" onover-preload="1">podprocesora i podizvođača</a>.</p></li> <li><p><strong>Koje ste nove mjere zaštite i procese implementirali kako bi ispoštovali rok 25. svibnja?</strong><br>Većina zaštitnih mjera i procesa su bili tu i prije roka, jer mi brinemo o privatnosti podataka naših korisnika. Implementirali smo još smjernica o tome kako rukovati osjetljivim podacima, kako reagirati na incidente i povrede podataka i slično.</p></li> <li><p><strong>Koji operacijski procesi se izvršavaju od strane obrađivača podataka (LiveAgent-a)?</strong><br>Sve radnje potrebne za pružanje adekvatne korisničke podrške i pouzdane usluge.</p></li> <li><p><strong>Tko su subjekti obrade podataka?</strong><br>Osobe čiji podaci su podijeljeni s korisnicima ili s LiveAgent-om.</p></li> <li><p><strong>Koje su kategorije podataka?</strong><br>Ime, email, telefonski broj, adresa, IP adresa, vremenske oznake akcija, kolačići u pregledniku, dodatni podaci prikupljeni od strane korisnika.</p></li> <li><p><strong>Postoje li specijalne kategorije podataka?</strong><br>Ne, mi nemamo specijalne kategorije podataka</p></li> <li><p><strong>Kako se transferi preko granica rješavaju, tko je izvoznik a tko uvoznik podataka?</strong><br>Transferi preko granice se rješavaju unutar EU ili SAD granica.</p></li> </ul> <h3 class="wp-block-heading" id="h-additional-security-measures">Dodatne sigurnosne mjere</h3> <p></p><p><strong>Provjera u dva koraka</strong></p> <p>Provjera u dva koraka daje dodatnu sigurnost vašem LiveAgent računu. Kada imate omogućenu provjeru u dva koraka, bilo koji pokušaj prijave u vaš račun mora biti popraćen kodom koji ste generirali u Google Authenticator aplikaciji. Provjera u dva koraka može pomoći držati nepoznate osobe podalje, čak i kada imaju vašu šifru.</p> <p></p><p><strong>HTTPS Enkripcija</strong></p> <p>Svi LiveAgent hostirani računi idu preko sigurne konekcije koja koristi HTTPS protokol. Sigurni protokol transfera hiperteksta (HTTPS) je sigurnija verzija HTTP-a, protokola kojim se podaci šalju između vašeg preglednika i web stranice na koju ste povezani. To znači da je sva komunikacija između vašeg preglednika i LiveAgent-a enkriptirana, što uključuje i vašu <a href="https://www.liveagent.hr/predlosci/live-chat/" title="Live chat je još uvijek najpopularniji digitalni kanal za komunikaciju s klijentima. Pogledajte naše besplatne predloške za live chat i iskoristite ih odmah." hreflang="hr" onover-preload="1">chat</a> i email komunikaciju.</p> <p></p><p><strong>Sigurno spremanje kredencijala</strong></p> <p>Slijedimo najmodernije i najbolje prakse za spremanje i zaštitu kredencijala za prijavu i šifri u cloud-u.</p> <p></p><p><strong>IP & mrežne restrikcije</strong></p> <p>Vaš LiveAgent panel se može namjestiti tako da dopusti pristup samo iz određenog raspona IP adresa.</p> <p></p><p><strong>API sigurnost</strong></p> <p>LiveAgent-ov REST API je ograničen na korisnike s dozvolom temeljenom na korisničkom imenu i šifri ili korisničkom imenu i API tokenima.</p> <p></p><p><strong>SPAM filtriranje</strong></p> <p>LiveAgent ima ugradeni inteligentni SPAM filter koji neprestano uči i poboljšava svoje sposobnosti filtriranja.</p> <h3 class="wp-block-heading" id="h-features-functionality-to-assist-you-with-gdpr-compliance-program">Značajke/funkcionalnosti za pomoć s programom GDPR sukladnosti</h3> <p></p><p>LiveAgent pruža klijentima opciju brisanja podataka usluge koji mogu sadržavati osobne podatke, kao što su profili, <a href="https://www.liveagent.hr/funkcionalnosti/spajanje-tiketa/" title="Otkrijte značajku spajanja tiketa s LiveAgent-om koja olakšava rad vašeg tima kombiniranjem više tiketa o istom problemu u jedan. Isprobajte besplatno 14 dana i pojednostavite korisničku podršku bez obaveza. Pridružite se zadovoljnim korisnicima uz LiveAgent!" hreflang="hr" onover-preload="1">tiketi</a>, slike i prilozi, unutar aktivnih LiveAgent računa. Unutar LiveAgent-a administratori i <a href="https://www.liveagent.hr/funkcionalnosti/agenti/" title="U LiveAgent-u agenti i predstavnici kupaca s administratorskom ulogom mogu također nadzirati i konfigurirati sustav. Pročitajte više o vrstama korisnika." hreflang="hr" onover-preload="1">agenti</a> (kolektivno opisani kao “Users”) imaju profile s hijerarhijskim privilegijama kao što je opisano <a href="https://www.liveagent.sk/funkcie/agenti/" urlslab_href_old="https://www.liveagent.hr/momayezat/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">ovdje</a>.</p> <p></p><p><strong>Brisanje profila agenta</strong><br>LiveAgent trenutno podržava brisanje informacija o profilu agenta <a href="https://www.liveagent.sk/funkcie/agenti/" urlslab_href_old="https://www.liveagent.hr/momayezat/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">kao što je opisano ovdje</a>. Administratori i vlasnik mogu izbrisati profile svih korisnika, uključujući i agente. Mogu izbrisati agente u Konfiguracija>Agenti>Izbriši Agente. LiveAgent zadržava informacije vlasnika računa kako bi nastavio s pružanjem usluge. Kada je račun izbrisan, LiveAgent slijedi svoju Politiku brisanja podataka za preostale informacije profila.</p> <p></p><p><strong>Brisanje profila krajnjeg korisnika</strong>><br> LiveAgent trenutno podržava brisanje <a href="https://support.ladesk.com/781304-Delete-Customer-in-LiveAgent" target="_blank" rel="noreferrer noopener"> informacija profila krajnjeg korisnika kako je opisano ovdje</a>. Vlasnik, administratori i agenti mogu izbrisati profile krajnjih korisnika. Nakon radnje brisanja, profil krajnjeg korisnika se uklanja iz korisničkog sučelja i identitet krajnjeg korisnika se briše iz sustava, zajedno s OAuth tokenima, sesijama i spremljenim pretragama.</p> <p></p><p><strong>Brisanje tiketa </strong>><br>Tiketi se mogu obrisati ako slijedite korake naznačene <a href="https://support.ladesk.com/072752-Delete-all-tickets-from-a-specific-customer">ovdje</a>. Ovaj članak također govori o tome kako trajno obrisati tikete.</p> <p></p><p><strong>Brisanje profila korisničkog portala</strong>><br> Korisnici mogu izbrisati svoje profile s korisničkog portala prateći korake opisane <a href="https://support.ladesk.com/781304-Delete-Customer-in-LiveAgent">ovdje</a> (Brisanje profila s korisničkog portala je isti proces kao i brisanje profila krajnjeg korisnika).</p> <p></p><p><strong>Prihvaćanje dopuštenja za pružanje podrške uživo putem live chata </strong>><br>Jedan od GDPR zahtjeva je vaša obaveza da obavijestite vaše klijente da ćete vi i/Ili procesori treće strane prikupiti njihove osobne podatke. Kada pružate korisničku uslugu putem live chata, savjetujemo vam da postavite <a href="https://support.liveagent.com/572879-GDPR-Placing-Consent-Acceptance-in-Chat" urlslab_href_old="https://support.ladesk.com/572879-GDPR-Placing-Consent-Acceptance-in-Chat" title="Ensure GDPR compliance by adding consent acceptance to your chat's pre-chat form. Follow simple steps to safeguard data!" hreflang="en-US">prihvaćanje dopuštenja u obrazac prije chata</a>.</p> <h3 class="wp-block-heading" id="h-right-to-erasure-right-to-be-forgotten">Pravo na brisanje (“Pravo na zaborav”)</h3> <p>LiveAgent aplikacija vam omogućuje brisanje svih osjetljivih podataka o vašim klijentima, po njihovom zahtjevu, izravno u LiveAgent aplikaciji brisanjem svih tiketa i kontakta povezanih s vašim klijentima.</p> <p></p><p>Dodatno, svaki vlasnik LiveAgent računa ima potpunu kontrolu nad svojim računom i može zatražiti da bude izbrisan bilo kada slanjem maila na <a href="mailto:support@liveagent.com">support@liveagent.com</a>. LiveaAgent cloud također ima automatske procedure za brisanje suspendiranih računa, kako bi bili sigurni da ne spremamo trajno vaše podatke nakon što ste prestali koristiti naše usluge.</p> <h4 class="wp-block-heading" id="h-automatic-procedures">Automatske procedure</h4> <p>U slučaju da se probni račun ne nadogradi u plaćeni nakon 14 dana ili plaćanje već nadograđenog računa ne uspijeva više od sedam dana, račun biva suspendiran. Suspendirani računi ne dozvoljavaju prijavu korisnika ili pristup podacima ni vlasniku računa ni njegovim klijentima.</p> <p>U slučaju da vlasnik računa ne zatraži prestanak suspenzije računa bilo emailom ili putem <a href="https://www.liveagent.hr/funkcionalnosti/pracenje-ugradeno-u-chat/" title="Procijenite utjecaj chata uživo na konverzije vaše web stranice ili utjecaj vaših agenata na broj prodaj pomoću ugrađenog praćenja chata." hreflang="hr" onover-preload="1">chata</a>, u idućih 60 dana račun se uklanja (domena prestaje biti aktvna, mi uklanjamo konfiguraciju računa s clouda, ali čuvamo podatke u spremištu).</p> <p>Uklonjeni računi se automatski brišu s našeg clouda u idućih 30 dana. U ovoj točki mi više nemamo nikakvih aktivnih podataka u LiveAgent cloudu, nego čuvamo sigurnosnu kopiju <a href="https://www.liveagent.hr/funkcionalnosti/baza-znanja/" title="LiveAgent nudi prilagodljivu Bazu znanja s forumima i pretraživim widgetima. Isprobajte besplatno i unaprijedite korisničku podršku!" hreflang="hr" onover-preload="1">baze</a> još 30 dana. Jednom kad kopija istekne, mi više ne spremamo nikakve podatke o vašem računu.</p> <h3 class="wp-block-heading" id="h-additional-resources">Dodatni izvori</h3> <ul class="wp-block-list"> <li><p><a href="https://www.liveagent.hr/politika-sigurnosti-privatnosti/" title="Više od 17.000 klijenata vjeruje LiveAgent-u sa svojim podacima. Sigurnost podataka je najbitnija za nas. LiveAgent poslužitelji su na tieru 4 ili sukladni s III+, PCI DSS, SSAE-16, ili ISO 27001 postrojenjima." hreflang="hr" onover-preload="1">LiveAgent sigurnosna politika</a></p></li> <li><p><a href="https://www.liveagent.com/terms-and-conditions/" title="By accepting this tos or by accessing or using the service or site, you acknowledge that you have read, understood, and agree to be bound by this tos." hreflang="en-US" onover-preload="1">LiveAgent uvjeti korištenja</a></p></li> <li><p><a href="https://www.liveagent.hr/gdpr/podprocesori/" title="Otkrijte kako LiveAgent koristi podprocesore za osiguranje sigurnosti i privatnosti podataka svojih korisnika. Saznajte više o angažmanu podprocesora, ugovornim zaštitnim mjerama i regijama gdje se nalaze njihovi poslužitelji. Posjetite našu stranicu za detaljan uvid u proces i podršku koju pružamo." hreflang="hr" onover-preload="1">Popis potprocesora i podizvođača</a></p></li> <li><p><a href="https://www.liveagent.com/app/uploads/2023/03/Data_Processing_Addendum_LiveAgent.docx" title="App - Uploads - 2023 - 03 - Data Processing Addendum LiveAgent.docx" onover-preload="1">Preuzmite LiveAgent-ov predložak za dopunu obrade podataka</a></p></li> </ul> <h3 class="wp-block-heading" id="h-do-you-have-questions">Imate li pitanja?</h3> <p></p><p>Kontaktirajte nas na: <a href="mailto:info@liveagent.com">info@liveagent.com</a>.</p> <div class="SimilarSources SimilarSources--blog"> <div class="wrapper"> <div class="SimilarSources__title h4">Povezani članci</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="hr" onover-preload="1"><img alt="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/2f107545199e5f28/1728897728_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="hr" onover-preload="1">Kontrolni popisi</a></p><p class="urlslab-rel-res-item-summary">Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!</p><a href="https://www.liveagent.hr/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/live-chat-softver/" title="Istražite najbolji izbor live chat softvera na tržištu. Izaberite idealan live chat softver za vašu web stranicu i podignite svoju korisničku službu u zvijezde." hreflang="hr" onover-preload="1"><img alt="Istražite najbolji izbor live chat softvera na tržištu. Izaberite idealan live chat softver za vašu web stranicu i podignite svoju korisničku službu u zvijezde." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/fe40f663648ada11/1728980678_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/live-chat-softver/" title="Istražite najbolji izbor live chat softvera na tržištu. Izaberite idealan live chat softver za vašu web stranicu i podignite svoju korisničku službu u zvijezde." hreflang="hr" onover-preload="1">Live chat softver</a></p><p class="urlslab-rel-res-item-summary">Otkrijte najboljih 15 live chat softvera za 2024. uz LiveAgent! Poboljšajte angažman korisnika i pretvorite posjetitelje u klijente uz naš brz i pouzdan chat. Isprobajte besplatno, bez kreditne kartice, i uživajte u vrhunskim značajkama za korisničku podršku.</p><a href="https://www.liveagent.hr/live-chat-softver/" title="Istražite najbolji izbor live chat softvera na tržištu. Izaberite idealan live chat softver za vašu web stranicu i podignite svoju korisničku službu u zvijezde." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/liveperson-migration/" title="LiveAgent je rješenje za pomoć koje povezuje više kanala u jednom sučelju. Želite li migrirati s LivePersona na LiveAgent? Čekamo vas." hreflang="hr" onover-preload="1"><img alt="LiveAgent je rješenje za pomoć koje povezuje više kanala u jednom sučelju. Želite li migrirati s LivePersona na LiveAgent? Čekamo vas." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/5027e1228f1116fc/1729089713_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/liveperson-migration/" title="LiveAgent je rješenje za pomoć koje povezuje više kanala u jednom sučelju. Želite li migrirati s LivePersona na LiveAgent? Čekamo vas." hreflang="hr" onover-preload="1">Premještate se s LivePerson-a?</a></p><p class="urlslab-rel-res-item-summary">Premještate se s LivePerson-a? Iskoristite besplatnu i sigurnu migraciju na LiveAgent uz našu pomoć. Prenesite tickete, baze znanja, live chat i još mnogo toga. Isprobajte našu uslugu besplatno uz 14 ili 30 dana probnog perioda bez kreditne kartice. Uživate u naprednim značajkama kao što su call centar, integracije društvenih mreža i neograničena podrška 24/7. Pružite izvrsnu korisničku uslugu i uštedite s LiveAgent-om. Saznajte više o migraciji i započnite već danas!</p><a href="https://www.liveagent.hr/liveperson-migration/" title="LiveAgent je rješenje za pomoć koje povezuje više kanala u jednom sučelju. Želite li migrirati s LivePersona na LiveAgent? Čekamo vas." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/gdpr/podprocesori/" title="Podprocesor je procesor podataka treće strane, angažiran od LiveAgent-a, koji ima ili će potencijalno imati pristup ili procesuirati podatke usluge." hreflang="hr" onover-preload="1"><img alt="Podprocesor je procesor podataka treće strane, angažiran od LiveAgent-a, koji ima ili će potencijalno imati pristup ili procesuirati podatke usluge." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/9c0e0853404dc1b/1728905354_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/gdpr/podprocesori/" title="Podprocesor je procesor podataka treće strane, angažiran od LiveAgent-a, koji ima ili će potencijalno imati pristup ili procesuirati podatke usluge." hreflang="hr" onover-preload="1">LiveAgent podprocesori</a></p><p class="urlslab-rel-res-item-summary">Otkrijte kako LiveAgent koristi podprocesore za osiguranje sigurnosti i privatnosti podataka svojih korisnika. Saznajte više o angažmanu podprocesora, ugovornim zaštitnim mjerama i regijama gdje se nalaze njihovi poslužitelji. Posjetite našu stranicu za detaljan uvid u proces i podršku koju pružamo.</p><a href="https://www.liveagent.hr/gdpr/podprocesori/" title="Podprocesor je procesor podataka treće strane, angažiran od LiveAgent-a, koji ima ili će potencijalno imati pristup ili procesuirati podatke usluge." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Dogovorite demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagrade/" title="Capterra" hreflang="hr" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="G2 Crowd" hreflang="hr" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="GetApp" hreflang="hr" onover-preload="1"> <img alt="GetApp" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Dogovorite demo" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-19 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36">LiveAgent</div><div class="menu-footer-top-liveagent-croatian-container"><ul id="menu-footer-top-liveagent-croatian" class="menu"><li id="menu-item-932478"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Plaćanje</a></li> <li id="menu-item-743499"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-743500"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Integracije</a></li> <li id="menu-item-400556"><a href="https://www.liveagent.hr/alternative/" title="Izvrsna korisnička usluga započinje usporedbom određenih help desk softvera. Isprobajte LiveAgent s 14-dnevnim besplatnim probnim razdobljem. Izgradite odnose i povećajte prodaju." hreflang="hr" onover-preload="1">Alternative</a></li> <li id="menu-item-818024"><a href="https://www.liveagent.hr/obilazak-2/" urlslab_href_old="/obilazak/" title="Upoznajte se s LiveAgent-om i otkrijte sve nevjerojatne alate i značajke u našoj višekanalnoj help desk aplikaciji. Isprobajte ga danas i poboljšajte svoju korisničku uslugu." hreflang="hr" onover-preload="1">Obilazak</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-21 widget_nav_menu"><div class="Footer__top__column__title h5">Podrška</div><div class="menu-footer-top-support-croatian-container"><ul id="menu-footer-top-support-croatian" class="menu"><li id="menu-item-400565"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku</a></li> <li id="menu-item-400569"><a href="https://www.liveagent.hr/migracija/" title="Migrirajte svoje podatke na LiveAgent jednostavno i bez stresa uz pomoć naših unaprijed napravljenih dodataka ili uz podršku naših tehničkih stručnjaka. Iskoristite besplatni probni period od 14 ili 30 dana i otkrijte sve prednosti našeg sveobuhvatnog softvera za korisničku podršku. Uživajte u briljantnoj službi za korisnike, značajnim uštedama i podršci na 43 jezika. Pridružite se tisućama zadovoljnih korisnika i unaprijedite svoj proces podrške već danas!" hreflang="hr" onover-preload="1">Prebacivanje podataka</a></li> <li id="menu-item-400570"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status sustava</a></li> <li id="menu-item-400571"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Zapis izmjena</a></li> <li id="menu-item-400574"><a href="https://www.liveagent.hr/zahtjev-za-ponudu/" title="Potrebni su vam konkretni odgovori na vaša konkretna pitanja u vezi s našim softverom? Kontaktirajte nas i izravno ćemo vam se javiti s odgovorima." hreflang="hr" onover-preload="1">Zahtjev za prijedlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-22 widget_nav_menu"><div class="Footer__top__column__title h5">Poduzeće</div><div class="menu-footer-top-company-croatian-container"><ul id="menu-footer-top-company-croatian" class="menu"><li id="menu-item-453624"><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama</a></li> <li id="menu-item-400492"><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade & certifikati</a></li> <li id="menu-item-743432"><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Recenzije korisnika</a></li> <li id="menu-item-400494"><a href="https://www.liveagent.hr/integracije/" urlslab_href_old="/integracije#voip-partneri/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-400497"><a href="https://www.liveagent.hr/affiliate-program/" title="Pridružite se LiveAgent-ovom affiliate programu i ostvarite izvješća o prodaji, prometu i izvedbi u stvarnom vremenu. Unaprijedite korisničku podršku uz naš višekanalni help desk softver. Počnite zarađivati već danas!" hreflang="hr" onover-preload="1">Affiliate program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-23 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite</div><div class="menu-footer-top-learn-croatian-container"><ul id="menu-footer-top-learn-croatian" class="menu"><li id="menu-item-400529"><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog</a></li> <li id="menu-item-743465"><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="hr" onover-preload="1">Rječnik</a></li> <li id="menu-item-743473"><a href="https://www.liveagent.hr/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="hr" onover-preload="1">Akademija</a></li> <li id="menu-item-743476"><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci</a></li> <li id="menu-item-400538"><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte svoju vještinu tipkanja s LiveAgent-ovim besplatnim testom tipkanja. Saznajte koliko brzo tipkate u roku od nekoliko minuta i besplatno vježbajte kako biste napredovali." hreflang="hr" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-743477"><a href="https://www.liveagent.hr/kalkulator-troskova/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Kalkulator troškova</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-156 widget_nav_menu"><div class="Footer__top__column__title h5">Popularno</div><div class="menu-footer-top-popular-croatian-container"><ul id="menu-footer-top-popular-croatian" class="menu"><li id="menu-item-743501"><a href="https://www.liveagent.hr/softver-korisnicke-sluzbe/" title="Izbor softvera korisničke službe za najkorištenije platforme na tržištu. Izaberite idealni i podignite svoju korisničku službu u zvijezde." hreflang="hr" onover-preload="1">Softver za korisničku službu</a></li> <li id="menu-item-743502"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefonski sustavi</a></li> <li id="menu-item-743503"><a href="https://www.liveagent.hr/samoposluzni-softver/" title="Otkrijte najbolji samoposlužni softver za klijente u 2024! Smanjite potrebu za korisničkom službom uz naš vodič kroz popularne alate, njihove prednosti i trendove. Posjetite LiveAgent za više informacija i unaprijedite podršku 24/7!" hreflang="hr" onover-preload="1">Samoposlužni softver</a></li> <li id="menu-item-743504"><a href="https://www.liveagent.hr/softver-dolazni-poziv-call-centar/" title="Otkrijte kako LiveAgent softver za dolazne pozive pomaže tvrtkama da poboljšaju korisničko iskustvo i povećaju prodaju pomoću IVR tehnologije, pametnog usmjeravanja poziva i integriranog video chata. Uživajte u neograničenom snimanju poziva i detaljnoj analitici za optimizaciju vašeg call centra." hreflang="hr" onover-preload="1">Softver pozivnog centra za dolazne pozive</a></li> <li id="menu-item-743505"><a href="https://www.liveagent.hr/sustav-za-upravljanje-prituzbama-klijenata/" title="Sustav za upravljanje pritužbama klijenata pruža kompaktno help desk rješenje koje pojednostavljuje vaše komunikacijske kanale. Pronađite najbolji sustav na tržištu za vaše poduzeće." hreflang="hr" onover-preload="1">Sustav za upravljanje pritužbama</a></li> <li id="menu-item-743506"><a href="https://www.liveagent.hr/blog/najbolji-softver-klijentski-portal/" title="Otkrijte 25 najboljih softvera za klijentski portal koji poboljšavaju komunikaciju, suradnju i korisničku uslugu. Saznajte kako povećati odaziv i odanost klijenata te izgraditi klijento-centrični pristup. Posjetite našu stranicu i pronađite savršeno rješenje za vaše poslovanje!" hreflang="hr" onover-preload="1">Softver za korisnički portal</a></li> <li id="menu-item-743507"><a href="https://www.liveagent.hr/softver-za-upravljanje-emailovima/" title="Efikasnije upravljajte velikom količinom e-mailova sa softverom za upravljanje emailovima. Saznajte više o sustavu za upravljanje e-mailovima te njegovim prednostima, značajkama i više!" hreflang="hr" onover-preload="1">Softver za upravljanje emailovima</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent-ov telefonski broj">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent-ov telefonski broj">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.hr/gdpr/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent-ov demo" hreflang="hr" onover-preload="1">Dogovorite demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Društveni kanali</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent-ov Instagram"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent-ov Facebook"> <svg> <use xlink:href=" https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent-ov Twitter"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent-ov LinkedIn"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent-ov YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture> </a> <script type="application/ld+json">{ "@context": "https://schema.org/", "@type": "SoftwareApplication", "name": "LiveAgent", "applicationCategory": [ "Customer Self-Service", "Social Customer Service", "Help Desk", "Live Chat", "Digital Customer Service Platforms" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 9.0, "reviewCount": 1500, "bestRating": 10, "worstRating": 0 }, "operatingSystem": "Windows, MacOS, Android, iOS", "offers": [ { "@type": "Offer", "price": "15", "priceCurrency": "USD", "description": "Small business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "24", "priceCurrency": "USD", "description": "Medium business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "39", "priceCurrency": "USD", "description": "Large business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "59", "priceCurrency": "USD", "description": "Enterprise plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } } ] } </script> </div> <div class="Footer__middle__newsletter"> <div class="Footer__middle__title h5">Prijavite se na naš newsletter</div> <div class="Newsletter__form"> <form action="https://qualityunit.us3.list-manage.com/subscribe/post?u=18d6ab6093f8e6cdbbd783635&id=15f55e7660" method="post" name="mc-embedded-subscribe-form" target="_blank" style="position: relative; overflow: hidden;"> <input type="email" value="" placeholder="Unesite vaš e-mail kako bi primali obavijesti" name="EMAIL" class="Input" required> <div style="position: absolute; left: -5000px;" aria-hidden="true"> <input type="text" name="b_18d6ab6093f8e6cdbbd783635_15f55e7660" tabindex="-1" value=""> </div> <button type="submit" name="subscribe" class="Button"> <span>Pretplatite se</span> </button> </form> </div> <div class="Footer__middle__newsletter__text"> <p>Dobijte najnovije vijesti o LiveAgent ažuriranjima i popustima</p> </div> </div> </div> </div> </div> <div class="Footer__bottom"> <div class="wrapper"> <div class="Footer__bottom__row"> <div class="Footer__bottom__copyright"> <p>© 2004-2024 Quality Unit, LLC. Sva prava pridržana.</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-croatian-container"><ul id="menu-footer-bottom-navigation-croatian" class="nav"><li id="menu-item-784655"><a href="/uvjeti-koristenja/" title="Prihvaćanjem ovih uvjeta korištenja ili pristupom ili korištenjem usluge ili stranice, vi potvrđujete da ste pročitali, razumjeli i pristali na ove uvjete korištenja." hreflang="hr" onover-preload="1">Uvjeti korištenja</a></li> <li id="menu-item-784656"><a href="/politika-sigurnosti-privatnosti/" title="Više od 17.000 klijenata vjeruje LiveAgent-u sa svojim podacima. Sigurnost podataka je najbitnija za nas. LiveAgent poslužitelji su na tieru 4 ili sukladni s III+, PCI DSS, SSAE-16, ili ISO 27001 postrojenjima." hreflang="hr" onover-preload="1">Politika sigurnosti</a></li> <li id="menu-item-784658"><a href="/politika-privatnosti/" title="Nećemo odavati vaše podatke osim ako budemo primorani zakonom ili dobijemo dozvolu od vas. Pročitajte više o Quality Unit-ovoj LiveAgent politici privatnosti." hreflang="hr" onover-preload="1">Politika privatnosti</a></li> <li id="menu-item-784660"><a href="/gdpr/" aria-current="page" title="LiveAgent je posvećen privatnosti, sigurnosti, sukladnosti i transparentnosti. LiveAgent je u potpunosti GDPR sukladan od svibnja 2018." hreflang="hr">GDPR</a></li> <li id="menu-item-784662"><a href="https://www.liveagent.hr/karta-stranice/" urlslab_href_old="/sitemap/" title="Tražite li određeni sadržaj na web stranici LiveAgent-a? Pogledajte našu kartu stranice kako biste brzo pronašli informacije koje vas zanimaju." hreflang="hr" onover-preload="1">Sitemap</a></li> </ul></div> </div> </div> </div> </div> </footer> <div class="Medovnicky urlslab-skip-all"> <div class="wrapper"> <p>Naša web stranica koristi kolačiće (cookie). Ukoliko nastavite, smatramo kako ste dopustili korištenje cookie-a kako je i napisano i našoj <a href="/politika-privatnosti/">Politika privatnosti i cookie pravila</a>.</p> <div class="Medovnicky__buttons"> <a href="#" class="Medovnicky__button Medovnicky__button--no Medovnicky__button--more Button Button--outline"> <span>Odbij</span> </a> <a href="#" class="Medovnicky__button Medovnicky__button--yes Button Button--full"> <span>Prihvaćam</span> </a> </div> </div> </div> <div id="exitPopup" class="Exit-popup hidden"> <div class="Exit-popup__container"> <span id="exitPopupClose" class="Exit-popup__close">×</span> <div class="Exit-popup__content urlslab-skip-all"> <h2 class="Exit-popup__title ">Want to improve your customer service?</h2> <p class="Exit-popup__text">Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.</p> <div class="Exit-popup__buttons"> <a href="/probni-period/" class="Button Button--full ExitPopupButton"><span>Get started for FREE</span></a> <p class="Exit-popup__or">or</p> <a href="/demo/" class="Button Button--outline ExitPopupButton"><span>Request demo</span></a> </div> </div> <div class="Exit-popup__image"> <div class="Exit-popup__chat"> <picture><img alt="Andrej Saxon" class="Exit-popup__chat__avatar" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/andrej-saxon-avatar.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> <div class="Exit-popup__chat__text urlslab-skip-all"> <p> Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. <strong>Learn how to achieve your business goals with LiveAgent </strong> or feel free to explore the best help desk software by yourself with no fee or credit card requirement. </p> <span class="Exit-popup__chat__author">Andrej Saxon | LiveAgent support team</span> </div> </div> <picture><img alt="" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/exit-popup-img.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </div> <div id="demobar" class="DemoBar hidden"> <div class="DemoBar__wrapper wrapper"> <span class="DemoBar__close" id="demobar-close"> <img alt="Close" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/icon-close-circular.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"> </span> <div class="DemoBar__image"> <picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/ad8f55fa6f16f5e95577bfc9d1d036bc/schedule_demo_panel.png.webp" urlslab-lazy="yes" type="image/webp"></source><img alt="Dogovorite demo" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/schedule_demo_panel.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </div> <div class="DemoBar__text"> <strong class="DemoBar__title h2"> Schedule a one-on-one call </strong> <ul class="checklist"> <li> How to achieve your business goals with LiveAgent </li> <li> Tour of the LiveAgent so you can get an idea of how it works </li> <li> Answers to any questions you may have about LiveAgent </li> </ul> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="DemoBar__button Button Button--dark" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Dogovorite demo</span> </a> </div> </div> </div> <div class="trial__sticky__button"> <a href="/probni-period/" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1">Start Free Trial</a> <span class="trial__sticky__button--close">x</span> </div> <div id="papPlaceholder"></div> </div> <script type="text/javascript"> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <link rel="preload" as="style" onload='this.rel="stylesheet"' id="urlslab-related-resources-css" href="https://www.liveagent.hr/app/plugins/wp-urlslab/public/build/css/urlslab_related_resources.css?ver=2.130.13" type="text/css" media="all"> <noscript><link rel="stylesheet" id="urlslab-related-resources-css" href="https://www.liveagent.hr/app/plugins/wp-urlslab/public/build/css/urlslab_related_resources.css?ver=2.130.13" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="wp_block-library-css" href="https://www.liveagent.hr/wp/wp-includes/css/dist/block-library/style.min.css?ver=1.25.54" type="text/css" media="all"> <noscript><link rel="stylesheet" id="wp_block-library-css" href="https://www.liveagent.hr/wp/wp-includes/css/dist/block-library/style.min.css?ver=1.25.54" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="footer-css" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/layouts/Footer.min.css?ver=1.25.54" type="text/css" media="all"> <noscript><link rel="stylesheet" id="footer-css" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/layouts/Footer.min.css?ver=1.25.54" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="components/DemoBar-css" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/DemoBar.min.css?ver=1.25.54" type="text/css" media="all"> <noscript><link rel="stylesheet" id="components/DemoBar-css" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/DemoBar.min.css?ver=1.25.54" type="text/css" media="all"> </noscript><script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/research_post.min.js?ver=1.25.54" id="research_post-js"></script> <script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/custom_lightbox_youtube.min.js?ver=1.25.54" id="custom_lightbox_youtube-js"></script> <script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/exitPopup.min.js?ver=1.25.54" id="exitPopup-js"></script> <script src="https://www.liveagent.hr/wp/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script src="https://www.liveagent.hr/wp/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/app.min.js?ver=1.25.54" id="app_js-js"></script> <script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/demobar.min.js?ver=1.25.54" id="demobar-js"></script> <script defer src="https://www.liveagent.hr/app/themes/liveagent/assets/dist/popper.min.js?ver=1.25.54" id="popper_js-js"></script> <script id="urlslab-js-extra"> var wp_vars = {"base_url":"https:\/\/www.liveagent.hr\/","has_permalinks":"1"}; </script> <script defer src="https://www.liveagent.hr/app/plugins/wp-urlslab/public/build/js/urlslab-lazyload.js?ver=2.130.13" id="urlslab-js" data-wp-strategy="defer"></script> <script> const getCookieFrontend = ( name ) => { const nameEq = `${name}=` const ca = document.cookie.split( ";" ) for ( let i = 0; i < ca.length; i += 1 ) { let c = ca[ i ] while ( c.charAt( 0 ) === " " ) { c = c.substring( 1, c.length ) } if ( c.indexOf( nameEq ) === 0 ) { return c.substring( nameEq.length, c.length ) } } return null } const mobile = window.matchMedia('(max-width: 768px)'); const acceptButton = document.querySelector( ".Medovnicky__button--yes" ); const trialButton = document.querySelector( ".createTrialButton" ); acceptButton.addEventListener( "click", () => { const demobarNow = document.querySelector('#demobar'); if( demobar ) { demobarNow.classList.add( 'visible' ); setTimeout( () => { demobarNow.classList.add( 'show' ); }, 5000 ); } consentGranted(); grafana(); postAffiliate(); if ( typeof createButton == 'function' ) { createButton(); } if ( typeof offlineContactForm == 'function' ) { offlineContactForm(); } }); if ( trialButton !== null ) { trialButton.addEventListener( "click", () => { if ( ! getCookieFrontend( "cookieLaw" ) ) { setCookie( 'cookieLaw', 'yes', 14 ); document.querySelector( '.Medovnicky' ).classList.add( 'hide' ); consentGranted(); grafana(); postAffiliate(); } }); } </script> <script> function loadGoogle() { const body = document.body; const gtag1 = document.createElement('script'); gtag1.async = true; gtag1.src = "https://www.googletagmanager.com/gtag/js?id=G-T9HBB9KMVK"; body.insertAdjacentElement('beforeend', gtag1); } if ( ! mobile.matches ) { loadGoogle() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { loadGoogle() } </script> <script> window.dataLayer = window.dataLayer || [] function gtag() { dataLayer.push(arguments) } gtag('js', new Date()) gtag('consent', 'default', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) gtag('consent', 'default', { 'ad_user_data': 'denied', 'analytics_storage': 'denied', 'region': ['AT', 'BE', 'BG', 'HR', 'CY', 'CZ', 'DK', 'EE', 'FI', 'FR', 'DE', 'GR', 'HU', 'IE', 'IT', 'LV', 'LT', 'LU', 'MT', 'NL', 'PL', 'PT', 'RO', 'SK', 'SI', 'ES', 'SE', 'IS', 'LI', 'NO'] }) gtag('config', 'G-T9HBB9KMVK', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) gtag('config', 'AW-966671101', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) function consentGranted() { gtag('consent', 'update', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) } </script>  <script type="text/javascript"> function postAffiliate() { (function(d,t) { var script = d.createElement(t); script.id= 'pap_x2s6df8d'; script.async = true; script.src = '//pap.qualityunit.com/scripts/m3j58hy8fd'; script.onload = script.onreadystatechange = function() { var rs = this.readyState; if (rs && (rs != 'complete') && (rs != 'loaded')) return; PostAffTracker.setAccountId('default1'); if ( !getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.disableTrackingMethod('C'); PostAffTracker.track(); } catch (e) {} } if ( getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.enableTrackingMethods(); PostAffTracker.track(); } catch (e) {} } } var placeholder = document.getElementById('papPlaceholder'); placeholder.parentNode.insertBefore(script, placeholder); })(document, 'script'); } if ( ! mobile.matches ) { postAffiliate() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { postAffiliate() } </script>  <script> function grafana(cookie = true) { var _paq = window._paq || []; window._paq = _paq; if (cookie === false) { _paq.push(["disableCookies"]); } // _paq.push(['enableLinkTracking']); _paq.push(['trackPageView']); _paq.push(['enableCrossDomainLinking']); (function() { _paq.push(['setSiteId', 'LA-web']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.type='text/javascript'; g.async=true; g.defer=true; g.src='//analytics.qualityunit.com/i.js'; s.parentNode.insertBefore(g,s); })(); } if ( ! mobile.matches ) { if ( getCookieFrontend( "cookieLaw" ) ) { grafana() } else { grafana(false) } } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { grafana() } </script>  <script> function loadChatBot( { chatbotId, workspaceId, btnTarget } ) { const chatBotButton = document.querySelector( btnTarget ); try { chatBotButton.classList.remove('hidden'); } catch (error) { } (function(d, src, c) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};t.parentElement.insertBefore(s,t.nextSibling);})(document, 'https://app.flowhunt.io/fh-chat-widget.js?v=1.0.20', function(e){ const chatbotManager = FHChatbot.initChatbot({ showChatButton: false, // important to not show chat button on page load chatbotId: chatbotId, workspaceId: workspaceId, welcomeMessage: 'Hi, I\'m LiveAgent support Bot. How can I help you?', inputPlaceholder: 'Ask me any question...', suggestedUserMessages: [], urlSuffix: '?utm_medium=chatbot&utm_source=flowhunt', maxWindowWidth: '500px', }); chatBotButton.addEventListener('click', () => { chatbotManager.openChat(); }); }); } </script> <script type="text/javascript"> function createButton() { function getParameterByName( name ) { name = name.replace(/[\[]/, "\\[").replace(/[\]]/, "\\]"); const regex = new RegExp("[\\?&]" + name + "=([^&#]*)"); const results = regex.exec(location.search); return results === null ? "" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('443a9d07', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contact Us</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Contact form</span> <img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> <span class="fakeChatButton__msg bottom">Please accept our cookies before sending contact form.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Contact form <img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.hr/gdpr/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live Chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Molimo prihvatite naše kolačiće prije nego započnemo chat.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> <span class="fakeChatButton__msg">Molimo prihvatite naše kolačiće prije nego započnemo chat.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>