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.smHelp-mdsGridPlus-d347-0-2-452 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d347-0-2-452 { }} .smHelp-mdsGridPlusContainer-d353-0-2-457 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d353-0-2-457 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d353-0-2-457 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d353-0-2-457 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d353-0-2-457 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d353-0-2-457 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d359-0-2-458 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d359-0-2-458 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d359-0-2-458 { 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max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d449-0-2-560 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d449-0-2-560 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d449-0-2-560 { max-width: 1400px; }} .smHelp-mdsGridPlus-d455-0-2-561 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d455-0-2-561 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d455-0-2-561 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d455-0-2-561 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d455-0-2-561 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d455-0-2-561 { }} .smHelp-mdsGridPlusContainer-d461-0-2-569 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d461-0-2-569 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d461-0-2-569 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d461-0-2-569 { max-width: 768px; }}@media (min-width: 992px) { 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padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { 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}@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-247 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-247 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-247 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-247 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-247 { }} .smHelp-mdsGridPlusItem-d60-0-2-254 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-254 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-254 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-254 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-254 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-254 { }} .smHelp-mdsGridPlusItem-d66-0-2-261 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-261 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-261 { }}@media 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}}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-305 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-305 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-305 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-305 { }} .smHelp-mdsGridPlusItem-d102-0-2-314 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-314 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-314 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-314 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-314 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-314 { }} .smHelp-mdsGridPlusItem-d108-0-2-321 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-321 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-321 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-321 { }}@media (min-width: 992px) { 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max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d150-0-2-404 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d150-0-2-404 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d150-0-2-404 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d150-0-2-404 { }} .smHelp-mdsGridPlusItem-d156-0-2-411 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d156-0-2-411 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d156-0-2-411 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d156-0-2-411 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d156-0-2-411 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d156-0-2-411 { }} .smHelp-mdsGridPlusItem-d162-0-2-420 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d162-0-2-420 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d162-0-2-420 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d162-0-2-420 { }}@media 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padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d192-0-2-460 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d192-0-2-460 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d192-0-2-460 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d192-0-2-460 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d198-0-2-488 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d198-0-2-488 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d198-0-2-488 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d198-0-2-488 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d198-0-2-488 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d198-0-2-488 { }} .smHelp-mdsGridPlusItem-d204-0-2-497 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d204-0-2-497 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d204-0-2-497 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d204-0-2-497 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d204-0-2-497 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d204-0-2-497 { }} .smHelp-mdsGridPlusItem-d210-0-2-504 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d210-0-2-504 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d210-0-2-504 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d210-0-2-504 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d210-0-2-504 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d210-0-2-504 { }} .smHelp-mdsGridPlusItem-d216-0-2-513 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d216-0-2-513 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d216-0-2-513 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d216-0-2-513 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d216-0-2-513 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d216-0-2-513 { }} .smHelp-mdsGridPlusItem-d222-0-2-522 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d222-0-2-522 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d222-0-2-522 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d222-0-2-522 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d222-0-2-522 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d222-0-2-522 { }} .smHelp-mdsGridPlusItem-d228-0-2-531 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d228-0-2-531 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d228-0-2-531 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d228-0-2-531 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d228-0-2-531 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d228-0-2-531 { }} 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12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d270-0-2-603 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d270-0-2-603 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d270-0-2-603 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d276-0-2-629 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d276-0-2-629 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d276-0-2-629 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d276-0-2-629 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d276-0-2-629 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d276-0-2-629 { }} .smHelp-mdsGridPlusItem-d282-0-2-638 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d282-0-2-638 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d282-0-2-638 { }}@media (min-width: 768px) { 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500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d14-0-2-283 { color: #1E2124; text-align: left; } .smHelp-headingSize-d15-0-2-284 { } .smHelp-headingSize-d15-0-2-284 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d15-0-2-284 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d15-0-2-284 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d18-0-2-290 { color: #1E2124; text-align: left; } .smHelp-headingSize-d19-0-2-291 { } .smHelp-headingSize-d19-0-2-291 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d19-0-2-291 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d19-0-2-291 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d22-0-2-315 { color: #1E2124; text-align: left; } .smHelp-headingSize-d23-0-2-316 { } .smHelp-headingSize-d23-0-2-316 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d23-0-2-316 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d23-0-2-316 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d26-0-2-380 { color: #1E2124; text-align: left; } .smHelp-headingSize-d27-0-2-381 { } .smHelp-headingSize-d27-0-2-381 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d27-0-2-381 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d27-0-2-381 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d30-0-2-405 { color: #1E2124; } .smHelp-headingSize-d31-0-2-406 { } .smHelp-headingSize-d31-0-2-406 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d31-0-2-406 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d31-0-2-406 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d34-0-2-448 { color: #1E2124; text-align: left; } .smHelp-headingSize-d35-0-2-449 { } .smHelp-headingSize-d35-0-2-449 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d35-0-2-449 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d35-0-2-449 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }} .smHelp-heading-d38-0-2-498 { color: #1E2124; text-align: left; } .smHelp-headingSize-d39-0-2-499 { } .smHelp-headingSize-d39-0-2-499 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d39-0-2-499 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d39-0-2-499 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }} .smHelp-heading-d42-0-2-557 { color: #1E2124; text-align: left; } .smHelp-headingSize-d43-0-2-558 { } .smHelp-headingSize-d43-0-2-558 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d43-0-2-558 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d43-0-2-558 h4 { font-size: 16px; font-weight: 500; line-height: 20px; letter-spacing: normal; }} .smHelp-heading-d46-0-2-582 { color: #1E2124; text-align: left; } .smHelp-headingSize-d47-0-2-583 { } .smHelp-headingSize-d47-0-2-583 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d47-0-2-583 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d47-0-2-583 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d50-0-2-623 { color: #1E2124; text-align: left; } 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letter-spacing: normal; }} .smHelp-heading-d58-0-2-673 { color: #1E2124; text-align: left; } .smHelp-headingSize-d59-0-2-674 { } .smHelp-headingSize-d59-0-2-674 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d59-0-2-674 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d59-0-2-674 h3 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }} .smHelp-heading-d62-0-2-689 { color: #1E2124; text-align: left; } .smHelp-headingSize-d63-0-2-690 { } .smHelp-headingSize-d63-0-2-690 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d63-0-2-690 h3 { font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { 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line-height: 36px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d71-0-2-722 h2 { font-size: 36px; font-weight: 500; line-height: 46px; letter-spacing: normal; }} .smHelp-heading-d74-0-2-770 { color: #1E2124; text-align: center; } .smHelp-headingSize-d75-0-2-771 { } .smHelp-headingSize-d75-0-2-771 h2 { font-size: 24px; font-weight: 500; line-height: 32px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-headingSize-d75-0-2-771 h2 { font-size: 26px; font-weight: 500; line-height: 36px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-headingSize-d75-0-2-771 h2 { font-size: 36px; font-weight: 500; line-height: 46px; letter-spacing: normal; }} .smHelp-responsiveTypography-0-2-164 { }@media only screen and (min-width: 768px) { .smHelp-responsiveTypography-0-2-164 { }}@media only screen and (min-width: 992px) { .smHelp-responsiveTypography-0-2-164 { }} .smHelp-responsiveTypography-d0-0-2-165 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 26px; }@media only screen and (min-width: 768px) { .smHelp-responsiveTypography-d0-0-2-165 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 26px; }}@media only screen and (min-width: 992px) { .smHelp-responsiveTypography-d0-0-2-165 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 26px; }} .smHelp-responsiveTypography-d3-0-2-229 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 28px; }@media only screen and (min-width: 768px) { .smHelp-responsiveTypography-d3-0-2-229 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 28px; }}@media only screen and (min-width: 992px) { .smHelp-responsiveTypography-d3-0-2-229 { font-size: 18px; font-weight: 400; letter-spacing: normal; line-height: 32px; }} .smHelp-responsiveTypography-d6-0-2-233 { font-size: 16px; font-weight: 400; letter-spacing: normal; line-height: 28px; }@media only 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cubic-bezier(0, 0, 0, 1), opacity 70ms linear 35ms; } .smHelp-wrenchSlide-d40-0-2-608.smHelp-exit-0-2-208 { transform: translateY(-0%); } .smHelp-wrenchSlide-d40-0-2-608.smHelp-exitActive-0-2-209 { transform: translateY(-75%); transition: transform 350ms cubic-bezier(0.2, 0, 0.1, 1), opacity 175ms linear 175ms; } .smHelp-enter-d41-0-2-609 { opacity: 0; transform: translateY(-75%); } .smHelp-enterActive-d42-0-2-610 { opacity: 1; transform: translateY(-0%); } .smHelp-exit-d43-0-2-611 { opacity: 1; transform: translateY(-0%); } .smHelp-exitActive-d44-0-2-612 { opacity: 0; transform: translateY(-75%); } .smHelp-entering-d45-0-2-613 { } .smHelp-entered-d46-0-2-614 { } .smHelp-exiting-d47-0-2-615 { } .smHelp-exited-d48-0-2-616 { } .smHelp-unmounted-d49-0-2-617 { } .wrenchMenuContainer-0-2-55 { } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d1-0-2-59 { top: 100%; left: 0; color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d3-0-2-85 { display: block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d6-0-2-814 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d7-0-2-815 { top: auto; left: 0; color: #333E48; bottom: 100%; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d8-0-2-816 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .wrenchBanner-0-2-197 { } .wrenchBannerBody-0-2-198 { } .wrenchBannerActions-0-2-199 { } .wrenchBannerIcon-0-2-200 { } .wrenchBanner-d0-0-2-201 { color: #333E48; border: 1px solid #00BF6F; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d1-0-2-202 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d2-0-2-203 { padding: 16px 0 0; } .wrenchBannerIcon-d3-0-2-204 { display: flex; margin-top: 2px; } .wrenchBanner-d4-0-2-328 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d5-0-2-329 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d6-0-2-330 { padding: 16px 0 0; } .wrenchBannerIcon-d7-0-2-331 { display: flex; margin-top: 2px; } .wrenchBanner-d8-0-2-461 { color: #333E48; border: 1px solid #F9BE00; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d9-0-2-462 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d10-0-2-463 { padding: 16px 0 0; } .wrenchBannerIcon-d11-0-2-464 { display: flex; margin-top: 2px; } .wrenchBanner-d12-0-2-538 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d13-0-2-539 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d14-0-2-540 { padding: 16px 0 0; } .wrenchBannerIcon-d15-0-2-541 { display: flex; margin-top: 2px; } .wrenchBanner-d16-0-2-604 { color: #333E48; border: 1px solid #2DCCD3; margin: 0; display: flex; padding: 24px 32px 24px 24px; position: relative; font-size: 16px; background: #FFFFFF; align-items: flex-start; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; border-left-width: 8px; -webkit-font-smoothing: antialiased; } .wrenchBannerBody-d17-0-2-605 { flex-grow: 1; padding-left: 24px; } .wrenchBannerActions-d18-0-2-606 { padding: 16px 0 0; } .wrenchBannerIcon-d19-0-2-607 { display: flex; margin-top: 2px; } .smHelp-mdsBanner-0-2-188 { } .smHelp-mdsBanner-0-2-188 span { font-size: 18px; } .smHelp-mdsBannerWrapper-0-2-189 { } .smHelp-mdsWhitelabelBannerBorder-0-2-190 { } .smHelp-mdsWhitelabelBannerBorder-0-2-190 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-191 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d1-0-2-322 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d2-0-2-455 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d3-0-2-532 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d4-0-2-598 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { } .wrenchInput-d0-0-2-96 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-96:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { transition: border-color 100ms; border-color: #333E48; } .wrenchSelectMenuContainer-0-2-802 { } .wrenchSelectMenu-0-2-803 { } .wrenchSelectMenuSelectedItem-0-2-804 { } .wrenchSelectMenuNonSelectedItemLeft-0-2-805 { } .wrenchSelectMenuAffordance-0-2-806 { } .wrenchSelectMenuAddOn-0-2-807 { } .wrenchSelectMenuContainer-d0-0-2-808 { color: #333E48; border: 1px solid #D0D2D3; cursor: pointer; height: 40px; display: inline-block; position: relative; flex-grow: 1; font-size: 16px; max-width: 100%; box-sizing: border-box; border-radius: 4px; background-color: #FFFFFF; } .wrenchSelectMenuContainer-d0-0-2-808:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: all 100ms; border-color: #6B787F; } .wrenchSelectMenuContainer-d0-0-2-808:focus, .wrenchSelectMenuContainer-d0-0-2-808:focus-within { outline: 0; transition: border-color 100ms; border-color: #333E48; } .wrenchSelectMenuContainer-d0-0-2-808 > span { width: 100%; position: initial; flex-grow: 1; } .wrenchSelectMenuContainer-d0-0-2-808 > span > [role="listbox"] [role="option"] > span { pointer-events: none; } .wrenchSelectMenuContainer-d0-0-2-808 > span > [role="listbox"] [role="option"] > div { pointer-events: none; } .wrenchSelectMenuContainer-d0-0-2-808 > span > [role="listbox"] [role="option"] > span > svg { margin-right: 8px; } .wrenchSelectMenuContainer-d0-0-2-808 > span > div > [role="listbox"] { max-width: none; margin-top: 1px; } .wrenchSelectMenu-d1-0-2-809 { width: 100%; cursor: pointer; height: 40px; margin: 0; display: flex; padding: 0 48px 0 16px; font-size: 16px; box-sizing: border-box; list-style: none; align-items: center; } .wrenchSelectMenuSelectedItem-d2-0-2-810 { overflow: hidden; white-space: nowrap; text-overflow: ellipsis; } .wrenchSelectMenuSelectedItem-d2-0-2-810 > svg { margin-right: 8px; } .wrenchSelectMenuNonSelectedItemLeft-d3-0-2-811 { width: 16px; height: 16px; } .wrenchSelectMenuAffordance-d4-0-2-812 { top: 50%; right: 16px; width: 1em; height: 1em; position: absolute; transform: translateY(-0.75em); pointer-events: none; } .wrenchSelectMenuAffordance-d4-0-2-812 > svg { fill: #333E48; } .wrenchSelectMenuAddOn-d5-0-2-813 { top: 50%; left: 16px; margin: 0; padding: 0; position: absolute; transform: translateY(-0.75em); box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳ ゴシック', 'MS Gothic', sans-serif; padding-right: 12px; pointer-events: none; } .smHelp-addonClassName-0-2-365 { } .smHelp-list-0-2-366 { } .smHelp-listStyles-0-2-367 { } .smHelp-listMdMediaQuery-0-2-368 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-369 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-369 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-369 { font-size: 18px; font-weight: 400; line-height: 32px; letter-spacing: normal; }} .smHelp-listWrapper-0-2-370 { } .smHelp-addonClassName-d0-0-2-371 { } .smHelp-list-d1-0-2-372 { val: stepCounter 1; text-align: unset; } .smHelp-list-d1-0-2-372 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d1-0-2-372 li { margin-bottom: 12px; } .smHelp-list-d1-0-2-372 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d1-0-2-372 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d1-0-2-372 ol, .smHelp-list-d1-0-2-372 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d1-0-2-372 li:last-of-type { margin-bottom: 0; } .smHelp-list-d1-0-2-372 a:hover { text-decoration: underline; } .smHelp-listStyles-d2-0-2-373 { color: #1E2124; } .smHelp-listWrapper-d3-0-2-374 { } .smHelp-addonClassName-d4-0-2-430 { } .smHelp-list-d5-0-2-431 { val: stepCounter 1; text-align: unset; } .smHelp-list-d5-0-2-431 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d5-0-2-431 li { margin-bottom: 12px; } .smHelp-list-d5-0-2-431 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d5-0-2-431 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d5-0-2-431 ol, .smHelp-list-d5-0-2-431 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d5-0-2-431 li:last-of-type { margin-bottom: 0; } .smHelp-list-d5-0-2-431 a:hover { text-decoration: underline; } .smHelp-listStyles-d6-0-2-432 { color: #1E2124; } .smHelp-listWrapper-d7-0-2-433 { } .smHelp-addonClassName-d8-0-2-489 { } .smHelp-list-d9-0-2-490 { val: stepCounter 1; text-align: unset; } .smHelp-list-d9-0-2-490 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d9-0-2-490 li { margin-bottom: 12px; } .smHelp-list-d9-0-2-490 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d9-0-2-490 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d9-0-2-490 ol, .smHelp-list-d9-0-2-490 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d9-0-2-490 li:last-of-type { margin-bottom: 0; } .smHelp-list-d9-0-2-490 a:hover { text-decoration: underline; } .smHelp-listStyles-d10-0-2-491 { color: #1E2124; } .smHelp-listWrapper-d11-0-2-492 { } .smHelp-addonClassName-d12-0-2-523 { } .smHelp-list-d13-0-2-524 { val: stepCounter 1; text-align: unset; } .smHelp-list-d13-0-2-524 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d13-0-2-524 li { margin-bottom: 12px; } .smHelp-list-d13-0-2-524 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d13-0-2-524 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d13-0-2-524 ol, .smHelp-list-d13-0-2-524 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d13-0-2-524 li:last-of-type { margin-bottom: 0; } .smHelp-list-d13-0-2-524 a:hover { text-decoration: underline; } .smHelp-listStyles-d14-0-2-525 { color: #1E2124; } .smHelp-listWrapper-d15-0-2-526 { } .smHelp-addonClassName-d16-0-2-573 { } .smHelp-list-d17-0-2-574 { val: stepCounter 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.smHelp-relatedArticlesCard-0-2-767 { min-height: 148px; }} .smHelp-articleLink-0-2-768 { height: 100%; display: block; padding: 12px 24px; font-size: 20px; font-weight: 500; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 576px) { .smHelp-articleLink-0-2-768 { padding: 32px 24px; }}</style> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'environment': "prod", }); window.dataLayer.push({"OnetrustActiveGroups":",C0001,"}); </script> <script> function OptanonWrapper() { } </script> </head> <body class="mds-locale--en-US"> <div id="root"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d0-0-2-15 smHelp-pageClass-0-2-1"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d1-0-2-16 "><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d2-0-2-35 smHelp-headerContainer-0-2-19 "><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d5-0-2-40"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d11-0-2-41 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0-.33121.24963-.59971.55756-.59971.11139.0005.22014.03658.31244.10365.00467.31492.02452.62936.05947.94207-.10222.09874-.23472.15343-.37211.15358zm12.28966 0c-.1373-.00024-.2697-.05496-.3719-.15369.0349-.31271.0548-.62715.0594-.94207.1708-.12497.3919-.13791.5743-.0336s.2961.3087.2953.5309c.0001.15891-.0587.3113-.1633.42355-.1045.11225-.2463.17515-.3941.1748z" fill="white" fill-rule="evenodd"></path></svg></a><div class="wrenchBox-0-2-53 wrenchBox-d0-0-2-54 wrenchSpacing-0-2-51 wrenchSpacing-d0-0-2-52"><span class="wrenchMenuContainer-0-2-55 wrenchMenuContainer-d0-0-2-58" tabindex="-1"><span class="smHelp-menuTrigger-0-2-28 wrenchBox-0-2-53 wrenchBox-d1-0-2-62 wrenchSpacing-0-2-51 wrenchSpacing-d1-0-2-61" aria-haspopup="menu" tabindex="0">SurveyMonkey<span class="wrenchBox-0-2-53 wrenchBox-d2-0-2-64 wrenchSpacing-0-2-51 wrenchSpacing-d2-0-2-63"><svg class="wrenchIcons-0-2-65 wrenchIcons-d0-0-2-66" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Open" role="img"><g><path 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aria-label="Search" role="img"><g><path d="M6.5 0C10.09 0 13 2.912 13 6.503a6.477 6.477 0 0 1-1.404 4.037l4.183 4.18a.75.75 0 0 1-1.06 1.061l-4.183-4.18A6.502 6.502 0 0 1 0 6.503 6.502 6.502 0 0 1 6.5 0zm0 1.5c-2.761 0-5 2.24-5 5.003a5.001 5.001 0 1 0 10 0 5.001 5.001 0 0 0-5-5.002z"></path></g></svg></div></div><input class="wrenchInput-0-2-95 wrenchInput-d0-0-2-96" id="HelpCenter__SearchInput" type="text" placeholder="Search" autoComplete="off" value=""/></div><div class="wrenchMenu-0-2-56 wrenchMenu-d4-0-2-86"></div></span></div></div></div></div></div></div><div class="smHelp-articleWrapper-0-2-7"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d17-0-2-105"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d23-0-2-106 smHelp-addFlex-0-2-36 smHelp-addFlex-d1-0-2-104"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d18-0-2-108 smHelp-addFlex-0-2-42 smHelp-addFlex-d3-0-2-107"><div class="smHelp-chapterNav-0-2-109"><div class="wrenchBox-0-2-53 wrenchBox-d4-0-2-112 wrenchSpacing-0-2-51 wrenchSpacing-d4-0-2-111"><div class="wrenchTypography-0-2-113 wrenchTypography-d0-0-2-114">In this article</div></div><ul class="smHelp-chapterNavList-0-2-115"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#create">Creating a Concept Test</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#analyze">Analyzing Your Results</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#export">Exporting Your Results</a></li></ul></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d24-0-2-121 smHelp-addFlex-0-2-42 smHelp-addFlex-d4-0-2-120"><div class="smHelp-mainArticleContainer-0-2-8"><div class="smHelp-articleBreadcrumb-0-2-6"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d4-0-2-127 smHelp-breadcrumbs-0-2-122"><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d5-0-2-128 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d5-0-2-130 wrenchSpacing-0-2-51 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target="_self">Market Research</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d10-0-2-156 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-155"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-157" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-158 smHelp-background-d0-0-2-161 smHelp-dropCap-0-2-159 smHelp-dropCap-d3-0-2-162 smHelp-paragraph-0-2-160 smHelp-paragraph-d4-0-2-163 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d0-0-2-165 smHelp-lastLinkText-0-2-123">Creative and Concept Testing Solutions</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-172" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-173 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1.85912c-.0737-.37106-.81796-.84265-1.19072-.91806l-.17424.29736c.32206.19852.54529.5453.59476.91806-2.28135.39747-4.09147 2.08277-4.66105 4.31462-1.01647-.2479-2.05807.3711-2.30601 1.388-.24794 1.0164.37106 2.0581 1.38795 2.306.39747.0984.79324.0737 1.166-.0737.17424.3975.37105.7932.61899 1.14l1.58647-1.0659-.0247-.0247c-.44689-.619-.69483-1.3632-.71954-2.1071-.04942-.8673.17424-1.736.71954-2.23183 1.14001-.96748 2.37975-.52059 3.17295.39743h.1985c.7685-.94273 2.0087-1.3632 3.173-.39743.5452.49583.7685 1.36323.7195 2.23183-.0247.7686-.2727 1.4881-.7195 2.1071l-.0248.0247 1.5865 1.0659c.248-.3463.4469-.7438.619-1.14.9675.371 2.0828-.0984 2.4555-1.0659.3728-.9675-.0984-2.0828-1.0658-2.4555-.2233-.1231-.4712-.1743-.6949-.1743l.0052.0017zm-12.34925 2.4803c-.29736-.0247-.5453-.2727-.52059-.5947.02471-.2974.24794-.5206.52059-.5453.12311 0 .22323.0247.32206.0984 0 .2973.02471.5947.04942.8933-.09841.0984-.22323.1496-.37106.1496v-.0017zm12.37395 0c-.1495 0-.2726-.0494-.371-.1496.0247-.2973.0494-.5947.0494-.8933.2479-.1742.5947-.0984.7685.1495.0737.0984.0984.1986.0984.3221.0247.3221-.2479.57-.5453.57z" fill="#FFFFFF" fill-rule="evenodd"></path></svg></div>SurveyMonkey</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-183" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-184 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-182"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-186 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-185"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d2-0-2-180 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d3-0-2-181 smHelp-articleTitle-0-2-4" id=""><h1>Creative and Concept Testing Solutions</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-187"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#create">Creating a Concept Test</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#analyze">Analyzing Your Results</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#export">Exporting Your Results</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d0-0-2-191"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-193"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-194 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-192"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-196 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-195"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d0-0-2-215"><div class="wrenchBanner-0-2-197 wrenchBanner-d0-0-2-201" role="status" tabindex="0" aria-describedby="banner20442"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d3-0-2-204"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-225" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="success icon." role="img"><g><path d="M14.716 2.226a.747.747 0 0 1 1.06-.01.757.757 0 0 1 .082.98l-.072.086-10.25 10.492a.747.747 0 0 1-.98.079l-.085-.074L.224 9.51a.757.757 0 0 1 0-1.066.747.747 0 0 1 .976-.073l.084.073 3.712 3.732 9.72-9.95z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d1-0-2-202" id="banner20442"><p class="smHelp-background-0-2-158 smHelp-background-d5-0-2-226 smHelp-dropCap-0-2-159 smHelp-dropCap-d8-0-2-227 smHelp-paragraph-0-2-160 smHelp-paragraph-d9-0-2-228 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d3-0-2-229 "><strong>ADD-ON FEATURE</strong>: You can use these solutions with any SurveyMonkey plan type. <a href="/en/surveymonkey/solutions/concept-testing/#create">Get started now</a>, or explore our <a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/?ut_source">market research solutions</a>. This solution is available for <a href="/en/surveymonkey/policy/surveymonkey-data/#data-storage">US Data Center accounts</a> only.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-235"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-236 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-234"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-238 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-237"><p class="smHelp-background-0-2-158 smHelp-background-d10-0-2-230 smHelp-dropCap-0-2-159 smHelp-dropCap-d13-0-2-231 smHelp-paragraph-0-2-160 smHelp-paragraph-d14-0-2-232 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d6-0-2-233 ">Concept testing is the process of evaluating a concept (like a product or an ad campaign) and how it will be received by consumers before it goes to market.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-244"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-245 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-243"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-247 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-246"><p class="smHelp-background-0-2-158 smHelp-background-d15-0-2-239 smHelp-dropCap-0-2-159 smHelp-dropCap-d18-0-2-240 smHelp-paragraph-0-2-160 smHelp-paragraph-d19-0-2-241 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d9-0-2-242 ">Using our <a href="https://www.surveymonkey.com/market-research/solutions?ut_source=help_center">Market Research Solutions</a>, you can customize a concept test using our built-in expert methodology, launch to a target audience from our global panels, and receive presentation-ready reports.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-251" id="create"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-252 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-250"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-254 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-253"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d6-0-2-248 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d7-0-2-249 " id="create"><h2>Creating a Concept Test</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-258" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-259 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-257"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-261 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-260"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d10-0-2-255 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d11-0-2-256 " id=""><h3>Choosing a Type of Concept Test</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-267"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-268 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-266"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-270 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-269"><p class="smHelp-background-0-2-158 smHelp-background-d20-0-2-262 smHelp-dropCap-0-2-159 smHelp-dropCap-d23-0-2-263 smHelp-paragraph-0-2-160 smHelp-paragraph-d24-0-2-264 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d12-0-2-265 ">There are multiple types of concept tests available, depending on the kind of stimuli you want feedback on:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-279"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-280 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-278"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-282 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-281"><div class="smHelp-containerClass-0-2-271 smHelp-containerTableHeader-0-2-272 smHelp-containerTableHeader-d1-0-2-277 smHelp-tableUnfixedLayout-0-2-275 smHelp-firstChildPadLeft-0-2-273 smHelp-tableTypography-0-2-276"><figure class="wp-block-table"><table><tbody><tr><td class="has-text-align-left" data-align="left">Concept Test Type</td><td class="has-text-align-left" data-align="left">Stimuli Format</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/product/market-research/ad-testing/?ut_source=help_center">Ad Testing</a></td><td class="has-text-align-left" data-align="left">PNG, JPG, or GIF</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/product-concept-analysis?ut_source=help_center">Concept Testing</a></td><td class="has-text-align-left" data-align="left">PNG, JPG, or GIF</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/video-creative-analysis?ut_source=help_center">Video Testing</a></td><td class="has-text-align-left" data-align="left">Vimeo or YouTube video link</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/packaging-design-analysis?ut_source=help_center">Package Testing</a></td><td class="has-text-align-left" data-align="left">PNG, JPG, or GIF</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/logo-design-analysis?ut_source=help_center">Logo Design Testing</a></td><td class="has-text-align-left" data-align="left">PNG, JPG, or GIF</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/brand-name-analysis?ut_source=help_center">Name Testing</a></td><td class="has-text-align-left" data-align="left">Text, up to 250 characters</td></tr><tr><td class="has-text-align-left" data-align="left"><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/solutions/messaging-and-claims-analysis?ut_source=help_center">Message & Claims Testing</a></td><td class="has-text-align-left" data-align="left">Text, up to 4000 characters</td></tr></tbody></table></figure></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-286" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-287 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-285"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-289 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-288"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d14-0-2-283 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d15-0-2-284 " id=""><h3></h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-293" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-294 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-292"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-296 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-295"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d18-0-2-290 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d19-0-2-291 " id=""><h3>Adding Stimuli</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-302"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-303 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-301"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-305 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-304"><p class="smHelp-background-0-2-158 smHelp-background-d25-0-2-297 smHelp-dropCap-0-2-159 smHelp-dropCap-d28-0-2-298 smHelp-paragraph-0-2-160 smHelp-paragraph-d29-0-2-299 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d15-0-2-300 ">A stimulus is an image, video, or message concept shown to someone in a survey. The stimulus format you can upload depends on what <a href="#Type">type of concept test</a> you choose. You can add up to 10 stimuli to a concept test.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-311"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-312 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-310"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-314 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-313"><p class="smHelp-background-0-2-158 smHelp-background-d30-0-2-306 smHelp-dropCap-0-2-159 smHelp-dropCap-d33-0-2-307 smHelp-paragraph-0-2-160 smHelp-paragraph-d34-0-2-308 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d18-0-2-309 ">After uploading your stimuli, you can use the textbox below to add a nickname. Nicknames won't be visible to your respondents, but they can help keep you organized later in your analysis–especially if you're testing multiple stimuli that look similar.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-318" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-319 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-317"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-321 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-320"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d22-0-2-315 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d23-0-2-316 " id=""><h3>Customizing Your Survey</h3></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d1-0-2-322"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-324"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-325 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-323"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-327 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-326"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d10-0-2-332"><div class="wrenchBanner-0-2-197 wrenchBanner-d4-0-2-328" role="status" tabindex="0" aria-describedby="banner20443"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d7-0-2-331"><svg class="wrenchIcons-0-2-65 wrenchIcons-d9-0-2-342" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d5-0-2-329" id="banner20443"><p class="smHelp-background-0-2-158 smHelp-background-d35-0-2-343 smHelp-dropCap-0-2-159 smHelp-dropCap-d38-0-2-344 smHelp-paragraph-0-2-160 smHelp-paragraph-d39-0-2-345 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d21-0-2-346 "><strong>TIP!</strong> It's best to add 30 questions or fewer.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-352"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-353 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-351"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-355 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-354"><p class="smHelp-background-0-2-158 smHelp-background-d40-0-2-347 smHelp-dropCap-0-2-159 smHelp-dropCap-d43-0-2-348 smHelp-paragraph-0-2-160 smHelp-paragraph-d44-0-2-349 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d24-0-2-350 ">Depending on what type of concept test you choose, there are different ways to customize your survey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-361"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-362 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-360"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-364 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-363"><p class="smHelp-background-0-2-158 smHelp-background-d45-0-2-356 smHelp-dropCap-0-2-159 smHelp-dropCap-d48-0-2-357 smHelp-paragraph-0-2-160 smHelp-paragraph-d49-0-2-358 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d27-0-2-359 ">Customization options include:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-376"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-377 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-375"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-379 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-378"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d2-0-2-373 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d3-0-2-374 smHelp-list-0-2-366 smHelp-list-d1-0-2-372 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d0-0-2-371"><ul><li> <strong>Instructions</strong>: Include instructions before your survey to help provide context about what your survey-takers are about to see.</li><li> <strong>Attributes</strong>: Choose which important attributes you'd like to measure, like "overall appeal," "uniqueness," or "purchase intent".</li><li> <strong>Comparison question</strong>: Ask respondents to compare all stimuli and choose which one they like the best.</li><li> <strong>Custom questions</strong>: Add custom questions before or after your survey-takers see your stimuli.</li><li> <strong>Benchmarks</strong>: Find out how your concepts perform against other brands by comparing your results to data from the industries you select.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-383" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-384 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-382"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-386 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-385"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d26-0-2-380 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d27-0-2-381 " id=""><h3> Previewing Your Survey</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d257-0-2-392"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d263-0-2-393 smHelp-addFlex-0-2-36 smHelp-addFlex-d21-0-2-391"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d144-0-2-395 smHelp-addFlex-0-2-42 smHelp-addFlex-d24-0-2-394"><p class="smHelp-background-0-2-158 smHelp-background-d50-0-2-387 smHelp-dropCap-0-2-159 smHelp-dropCap-d53-0-2-388 smHelp-paragraph-0-2-160 smHelp-paragraph-d54-0-2-389 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d30-0-2-390 ">Once your project is set up, you can use preview mode to make sure it looks good. Toggle between <strong>Desktop</strong>, <strong>Tablet</strong>, and <strong>Mobile</strong> views to see how your survey will look on various devices.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d269-0-2-401"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d275-0-2-402 smHelp-addFlex-0-2-36 smHelp-addFlex-d22-0-2-400"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d150-0-2-404 smHelp-addFlex-0-2-42 smHelp-addFlex-d25-0-2-403"><p class="smHelp-background-0-2-158 smHelp-background-d55-0-2-396 smHelp-dropCap-0-2-159 smHelp-dropCap-d58-0-2-397 smHelp-paragraph-0-2-160 smHelp-paragraph-d59-0-2-398 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d33-0-2-399 ">You can also use the <strong>Style</strong> dropdown at the top of the page to change the color scheme of your survey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d281-0-2-408" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d287-0-2-409 smHelp-addFlex-0-2-36 smHelp-addFlex-d23-0-2-407"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d156-0-2-411 smHelp-addFlex-0-2-42 smHelp-addFlex-d26-0-2-410"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d30-0-2-405 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d31-0-2-406 " id=""><h3>Collecting Responses</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d293-0-2-417"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d299-0-2-418 smHelp-addFlex-0-2-36 smHelp-addFlex-d24-0-2-416"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d162-0-2-420 smHelp-addFlex-0-2-42 smHelp-addFlex-d27-0-2-419"><p class="smHelp-background-0-2-158 smHelp-background-d60-0-2-412 smHelp-dropCap-0-2-159 smHelp-dropCap-d63-0-2-413 smHelp-paragraph-0-2-160 smHelp-paragraph-d64-0-2-414 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d36-0-2-415 ">When you’re ready to send your survey, select the <strong>Collect</strong> icon from the left-side menu.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d305-0-2-426"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d311-0-2-427 smHelp-addFlex-0-2-36 smHelp-addFlex-d25-0-2-425"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d168-0-2-429 smHelp-addFlex-0-2-42 smHelp-addFlex-d28-0-2-428"><p class="smHelp-background-0-2-158 smHelp-background-d65-0-2-421 smHelp-dropCap-0-2-159 smHelp-dropCap-d68-0-2-422 smHelp-paragraph-0-2-160 smHelp-paragraph-d69-0-2-423 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d39-0-2-424 ">There are two ways to collect responses:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d317-0-2-435"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d323-0-2-436 smHelp-addFlex-0-2-36 smHelp-addFlex-d26-0-2-434"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d174-0-2-438 smHelp-addFlex-0-2-42 smHelp-addFlex-d29-0-2-437"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d6-0-2-432 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d7-0-2-433 smHelp-list-0-2-366 smHelp-list-d5-0-2-431 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d4-0-2-430"><ul><li><strong>Share a survey link</strong>: Create a web link to send your survey to your own audience. This feature is only available on certain plans.</li><li><strong>Target your ideal respondents</strong>: Buy responses from certain demographics using the SurveyMonkey Audience panel. This feature is available on all plans.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d329-0-2-444"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d335-0-2-445 smHelp-addFlex-0-2-36 smHelp-addFlex-d27-0-2-443"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d180-0-2-447 smHelp-addFlex-0-2-42 smHelp-addFlex-d30-0-2-446"><p class="smHelp-background-0-2-158 smHelp-background-d70-0-2-439 smHelp-dropCap-0-2-159 smHelp-dropCap-d73-0-2-440 smHelp-paragraph-0-2-160 smHelp-paragraph-d74-0-2-441 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d42-0-2-442 ">You can create multiple collectors for your study.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d341-0-2-451" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d347-0-2-452 smHelp-addFlex-0-2-36 smHelp-addFlex-d28-0-2-450"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d186-0-2-454 smHelp-addFlex-0-2-42 smHelp-addFlex-d31-0-2-453"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d34-0-2-448 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d35-0-2-449 " id=""><h4>Share a Survey Link</h4></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d2-0-2-455"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d353-0-2-457"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d359-0-2-458 smHelp-addFlex-0-2-36 smHelp-addFlex-d29-0-2-456"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d192-0-2-460 smHelp-addFlex-0-2-42 smHelp-addFlex-d32-0-2-459"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d20-0-2-465"><div class="wrenchBanner-0-2-197 wrenchBanner-d8-0-2-461" role="status" tabindex="0" aria-describedby="banner20444"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d11-0-2-464"><svg class="wrenchIcons-0-2-65 wrenchIcons-d10-0-2-475" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="upgrade icon." role="img"><g><path d="M8.002 0a4.01 4.01 0 0 1 3.993 3.811l.005.2v1.997l1.951.004c.541 0 .986.41 1.043.936l.006.114v7.887c0 .542-.41.988-.936 1.045L13.95 16H2.05a1.05 1.05 0 0 1-1.044-.936L1 14.949V7.046c0-.542.41-.988.936-1.045l.114-.006L4 5.997V3.993A3.993 3.993 0 0 1 7.792.005L8.002 0zM2.5 7.496V14.5h11V7.511l-11-.015zM8 8.984a.75.75 0 0 1 .743.649l.007.102v2.503a.75.75 0 0 1-1.493.102l-.007-.102V9.735a.75.75 0 0 1 .75-.75zm0-7.483A2.494 2.494 0 0 0 5.505 3.83l-.005.163V6l5 .007V4.011a2.51 2.51 0 0 0-2.336-2.504L8 1.5z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d9-0-2-462" id="banner20444"><p class="smHelp-background-0-2-158 smHelp-background-d75-0-2-476 smHelp-dropCap-0-2-159 smHelp-dropCap-d78-0-2-477 smHelp-paragraph-0-2-160 smHelp-paragraph-d79-0-2-478 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d45-0-2-479 "><strong>PAID FEATURE:</strong> Web Link collector for this solution is available on <a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/pricing/upgrade/?ut_source">any paid plan</a>. Free plans can use SurveyMonkey Audience to collect responses.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d365-0-2-485"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d371-0-2-486 smHelp-addFlex-0-2-36 smHelp-addFlex-d30-0-2-484"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d198-0-2-488 smHelp-addFlex-0-2-42 smHelp-addFlex-d33-0-2-487"><p class="smHelp-background-0-2-158 smHelp-background-d80-0-2-480 smHelp-dropCap-0-2-159 smHelp-dropCap-d83-0-2-481 smHelp-paragraph-0-2-160 smHelp-paragraph-d84-0-2-482 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d48-0-2-483 ">Create a web link that you can send your way. To share a survey link:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d377-0-2-494"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d383-0-2-495 smHelp-addFlex-0-2-36 smHelp-addFlex-d31-0-2-493"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d204-0-2-497 smHelp-addFlex-0-2-42 smHelp-addFlex-d34-0-2-496"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d10-0-2-491 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d11-0-2-492 smHelp-list-0-2-366 smHelp-list-d9-0-2-490 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d8-0-2-489"><ol start="1"><li>On the Collect page, select <strong>Add new collector</strong>, then select <strong>Web link collector</strong>.</li><li>Customize your Web link settings. You can:<ul><li>Set a <strong>custom </strong><a href="/en/surveymonkey/create/survey-end-page/"><strong>survey end page</strong></a></li><li>Allow <a href="/en/surveymonkey/send/allowing-multiple-responses/"><strong>multiple responses</strong></a></li><li>Set a <a href="/en/surveymonkey/send/cuttoff-date-time/"><strong>cutoff date and time</strong></a></li><li><strong>Set </strong><a href="/en/surveymonkey/send/limiting-answer-choices/"><strong>response limits</strong></a></li></ul></li><li>Copy your web link when you’re ready to send your survey.</li></ol></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d389-0-2-501" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d395-0-2-502 smHelp-addFlex-0-2-36 smHelp-addFlex-d32-0-2-500"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d210-0-2-504 smHelp-addFlex-0-2-42 smHelp-addFlex-d35-0-2-503"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d38-0-2-498 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d39-0-2-499 " id=""><h4>Target your Ideal Respondents </h4></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d401-0-2-510"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d407-0-2-511 smHelp-addFlex-0-2-36 smHelp-addFlex-d33-0-2-509"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d216-0-2-513 smHelp-addFlex-0-2-42 smHelp-addFlex-d36-0-2-512"><p class="smHelp-background-0-2-158 smHelp-background-d85-0-2-505 smHelp-dropCap-0-2-159 smHelp-dropCap-d88-0-2-506 smHelp-paragraph-0-2-160 smHelp-paragraph-d89-0-2-507 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d51-0-2-508 ">SurveyMonkey Audience panelists have been sorted based on hundreds of targeting options so you can <a href="/en/surveymonkey/solutions/target-audience/">target your respondents</a> based on country, demographics, employment status, hobbies, religion, and more. </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d413-0-2-519"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d419-0-2-520 smHelp-addFlex-0-2-36 smHelp-addFlex-d34-0-2-518"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d222-0-2-522 smHelp-addFlex-0-2-42 smHelp-addFlex-d37-0-2-521"><p class="smHelp-background-0-2-158 smHelp-background-d90-0-2-514 smHelp-dropCap-0-2-159 smHelp-dropCap-d93-0-2-515 smHelp-paragraph-0-2-160 smHelp-paragraph-d94-0-2-516 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d54-0-2-517 ">To choose your target audience: </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d425-0-2-528"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d431-0-2-529 smHelp-addFlex-0-2-36 smHelp-addFlex-d35-0-2-527"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d228-0-2-531 smHelp-addFlex-0-2-42 smHelp-addFlex-d38-0-2-530"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d14-0-2-525 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d15-0-2-526 smHelp-list-0-2-366 smHelp-list-d13-0-2-524 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d12-0-2-523"><ol start="1"><li>Select your target audience by choosing <strong>Country</strong>, <strong>Gender</strong>, <strong>Age</strong>, and <strong>Income</strong> criteria.</li><li>Click <strong>More Targeting Options</strong> to browse and choose from hundreds of other targeting options.</li><li>(Optional) Add 3 or more screening questions to narrow down your target audience, and disqualify people who aren't the best fit for your survey. This is useful if you didn't find all the targeting options you wanted.</li><li>Choose how many responses you want to receive for each stimulus you're testing. Each respondent will only see 1 stimulus, then answer the questions about it. For example, if you're testing two different package concepts, and select 200 responses, you'll receive 400 responses total.</li></ol></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d3-0-2-532"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d437-0-2-534"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d443-0-2-535 smHelp-addFlex-0-2-36 smHelp-addFlex-d36-0-2-533"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d234-0-2-537 smHelp-addFlex-0-2-42 smHelp-addFlex-d39-0-2-536"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d30-0-2-542"><div class="wrenchBanner-0-2-197 wrenchBanner-d12-0-2-538" role="status" tabindex="0" aria-describedby="banner20445"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d15-0-2-541"><svg class="wrenchIcons-0-2-65 wrenchIcons-d11-0-2-552" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d13-0-2-539" id="banner20445"><p class="smHelp-background-0-2-158 smHelp-background-d95-0-2-553 smHelp-dropCap-0-2-159 smHelp-dropCap-d98-0-2-554 smHelp-paragraph-0-2-160 smHelp-paragraph-d99-0-2-555 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d57-0-2-556 "><strong>TIP!</strong> Learn more in our <a target="_blank" href="https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center">Ultimate Guide to Concept Testing</a>.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d449-0-2-560" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d455-0-2-561 smHelp-addFlex-0-2-36 smHelp-addFlex-d37-0-2-559"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d240-0-2-563 smHelp-addFlex-0-2-42 smHelp-addFlex-d40-0-2-562"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d42-0-2-557 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d43-0-2-558 " id=""><h4>Checkout </h4></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d461-0-2-569"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d467-0-2-570 smHelp-addFlex-0-2-36 smHelp-addFlex-d38-0-2-568"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d246-0-2-572 smHelp-addFlex-0-2-42 smHelp-addFlex-d41-0-2-571"><p class="smHelp-background-0-2-158 smHelp-background-d100-0-2-564 smHelp-dropCap-0-2-159 smHelp-dropCap-d103-0-2-565 smHelp-paragraph-0-2-160 smHelp-paragraph-d104-0-2-566 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d60-0-2-567 ">To checkout your study: </p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d473-0-2-578"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d479-0-2-579 smHelp-addFlex-0-2-36 smHelp-addFlex-d39-0-2-577"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d252-0-2-581 smHelp-addFlex-0-2-42 smHelp-addFlex-d42-0-2-580"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d18-0-2-575 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d19-0-2-576 smHelp-list-0-2-366 smHelp-list-d17-0-2-574 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d16-0-2-573"><ul><li>Enter your <strong>Billing Details</strong>, review the total, and select <strong>Confirm</strong>.</li><li>Review the details of your order.</li><li> Under <strong>Payment Method</strong>, select to pay with <strong>Credit or Debit Card</strong>, or with <a href="/en/surveymonkey/billing/audience-credits/"><strong>My Credits</strong></a>.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d485-0-2-585" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d491-0-2-586 smHelp-addFlex-0-2-36 smHelp-addFlex-d40-0-2-584"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d258-0-2-588 smHelp-addFlex-0-2-42 smHelp-addFlex-d43-0-2-587"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d46-0-2-582 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d47-0-2-583 " id=""><h3>Project Overview & Status</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d497-0-2-594"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d503-0-2-595 smHelp-addFlex-0-2-36 smHelp-addFlex-d41-0-2-593"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d264-0-2-597 smHelp-addFlex-0-2-42 smHelp-addFlex-d44-0-2-596"><p class="smHelp-background-0-2-158 smHelp-background-d105-0-2-589 smHelp-dropCap-0-2-159 smHelp-dropCap-d108-0-2-590 smHelp-paragraph-0-2-160 smHelp-paragraph-d109-0-2-591 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d63-0-2-592 ">Once you complete your payment, go to the <strong>Overview</strong> section of your survey to see an overview of your concept test's details, estimated delivery date of your results, and the current status of your entire project.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-189 smHelp-mdsBannerWrapper-d4-0-2-598"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d509-0-2-600"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d515-0-2-601 smHelp-addFlex-0-2-36 smHelp-addFlex-d42-0-2-599"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d270-0-2-603 smHelp-addFlex-0-2-42 smHelp-addFlex-d45-0-2-602"><div class="smHelp-mdsBanner-0-2-188 "><div class="wrenchSlide-0-2-205 smHelp-wrenchSlide-d40-0-2-608"><div class="wrenchBanner-0-2-197 wrenchBanner-d16-0-2-604" role="status" tabindex="0" aria-describedby="banner20446"><div class="wrenchBannerIcon-0-2-200 wrenchBannerIcon-d19-0-2-607"><svg class="wrenchIcons-0-2-65 wrenchIcons-d12-0-2-618" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="info icon." role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div class="wrenchBannerBody-0-2-198 wrenchBannerBody-d17-0-2-605" id="banner20446"><p class="smHelp-background-0-2-158 smHelp-background-d110-0-2-619 smHelp-dropCap-0-2-159 smHelp-dropCap-d113-0-2-620 smHelp-paragraph-0-2-160 smHelp-paragraph-d114-0-2-621 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d66-0-2-622 "><strong>TIP!</strong> Learn more about our <a target="_blank" href="https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center">methodology behind concept testing</a>.</p></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d521-0-2-626" id="analyze"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d527-0-2-627 smHelp-addFlex-0-2-36 smHelp-addFlex-d43-0-2-625"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d276-0-2-629 smHelp-addFlex-0-2-42 smHelp-addFlex-d46-0-2-628"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d50-0-2-623 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d51-0-2-624 " id="analyze"><h2>Analyzing Your Results</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d533-0-2-635"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d539-0-2-636 smHelp-addFlex-0-2-36 smHelp-addFlex-d44-0-2-634"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d282-0-2-638 smHelp-addFlex-0-2-42 smHelp-addFlex-d47-0-2-637"><p class="smHelp-background-0-2-158 smHelp-background-d115-0-2-630 smHelp-dropCap-0-2-159 smHelp-dropCap-d118-0-2-631 smHelp-paragraph-0-2-160 smHelp-paragraph-d119-0-2-632 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d69-0-2-633 ">Once your survey responses are complete, you can view insights and responses in the <strong>Analysis</strong> section of your survey.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d545-0-2-644"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d551-0-2-645 smHelp-addFlex-0-2-36 smHelp-addFlex-d45-0-2-643"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d288-0-2-647 smHelp-addFlex-0-2-42 smHelp-addFlex-d48-0-2-646"><p class="smHelp-background-0-2-158 smHelp-background-d120-0-2-639 smHelp-dropCap-0-2-159 smHelp-dropCap-d123-0-2-640 smHelp-paragraph-0-2-160 smHelp-paragraph-d124-0-2-641 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d72-0-2-642 ">The Analysis section has three tabs:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d557-0-2-653"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d563-0-2-654 smHelp-addFlex-0-2-36 smHelp-addFlex-d46-0-2-652"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d294-0-2-656 smHelp-addFlex-0-2-42 smHelp-addFlex-d49-0-2-655"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d22-0-2-650 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d23-0-2-651 smHelp-list-0-2-366 smHelp-list-d21-0-2-649 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d20-0-2-648"><ul><li><strong>Comparison</strong>: An overview of the results of your concept test. This includes the overall Top 2 and Bottom 2 Box score across all stimuli, statistically significant results, charts, and scorecards for each question.</li><li><strong>Stimulus Details</strong>: See how each stimuli scored across the different attributes and custom questions.</li><li><strong>Individual Responses</strong>: See how individual respondents answered each question, including the date and time they responded, and how long they spent on your survey. You can also delete responses here.</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d569-0-2-660" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d575-0-2-661 smHelp-addFlex-0-2-36 smHelp-addFlex-d47-0-2-659"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d300-0-2-663 smHelp-addFlex-0-2-42 smHelp-addFlex-d50-0-2-662"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d54-0-2-657 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d55-0-2-658 " id=""><h3>Benchmarks</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d581-0-2-669"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d587-0-2-670 smHelp-addFlex-0-2-36 smHelp-addFlex-d48-0-2-668"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d306-0-2-672 smHelp-addFlex-0-2-42 smHelp-addFlex-d51-0-2-671"><p class="smHelp-background-0-2-158 smHelp-background-d125-0-2-664 smHelp-dropCap-0-2-159 smHelp-dropCap-d128-0-2-665 smHelp-paragraph-0-2-160 smHelp-paragraph-d129-0-2-666 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d75-0-2-667 ">If you include <a rel="noreferrer noopener" target="_blank" href="https://www.momentive.ai/en/blog/concept-testing-with-benchmarks/">benchmarks in your project</a>, you can compare your results to other brands in the industries you select. Access your benchmarks in the <strong>Benchmarks</strong> section of the left sidebar.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d593-0-2-676" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d599-0-2-677 smHelp-addFlex-0-2-36 smHelp-addFlex-d49-0-2-675"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d312-0-2-679 smHelp-addFlex-0-2-42 smHelp-addFlex-d52-0-2-678"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d58-0-2-673 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d59-0-2-674 " id=""><h3>Filtering Your Results</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d605-0-2-685"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d611-0-2-686 smHelp-addFlex-0-2-36 smHelp-addFlex-d50-0-2-684"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d318-0-2-688 smHelp-addFlex-0-2-42 smHelp-addFlex-d53-0-2-687"><p class="smHelp-background-0-2-158 smHelp-background-d130-0-2-680 smHelp-dropCap-0-2-159 smHelp-dropCap-d133-0-2-681 smHelp-paragraph-0-2-160 smHelp-paragraph-d134-0-2-682 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d78-0-2-683 ">In the <strong>Filters</strong> section of the left sidebar, you can break down your results even further by choosing the criteria you want to focus on. You can only apply 1 filter at a time.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d617-0-2-692" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d623-0-2-693 smHelp-addFlex-0-2-36 smHelp-addFlex-d51-0-2-691"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d324-0-2-695 smHelp-addFlex-0-2-42 smHelp-addFlex-d54-0-2-694"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d62-0-2-689 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d63-0-2-690 " id=""><h3>AI-Powered Insights</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d629-0-2-701"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d635-0-2-702 smHelp-addFlex-0-2-36 smHelp-addFlex-d52-0-2-700"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d330-0-2-704 smHelp-addFlex-0-2-42 smHelp-addFlex-d55-0-2-703"><p class="smHelp-background-0-2-158 smHelp-background-d135-0-2-696 smHelp-dropCap-0-2-159 smHelp-dropCap-d138-0-2-697 smHelp-paragraph-0-2-160 smHelp-paragraph-d139-0-2-698 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d81-0-2-699 ">Our AI-Powered Insights uses machine learning to detect significant patterns in your response data. When we find stand-out data in your results, we'll show you <strong>Recommended Filters</strong> to help you identify useful insights quickly.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d641-0-2-708" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d647-0-2-709 smHelp-addFlex-0-2-36 smHelp-addFlex-d53-0-2-707"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d336-0-2-711 smHelp-addFlex-0-2-42 smHelp-addFlex-d56-0-2-710"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d66-0-2-705 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d67-0-2-706 " id=""><h3>Key Driver Analysis</h3></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d653-0-2-717"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d659-0-2-718 smHelp-addFlex-0-2-36 smHelp-addFlex-d54-0-2-716"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d342-0-2-720 smHelp-addFlex-0-2-42 smHelp-addFlex-d57-0-2-719"><p class="smHelp-background-0-2-158 smHelp-background-d140-0-2-712 smHelp-dropCap-0-2-159 smHelp-dropCap-d143-0-2-713 smHelp-paragraph-0-2-160 smHelp-paragraph-d144-0-2-714 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d84-0-2-715 "><a rel="noreferrer noopener" target="_blank" href="https://www.surveymonkey.com/market-research/resources/key-driver-analysis-with-survey-data/">Key driver analysis (KDA)</a>, also known as relative importance analysis, lets you compare the importance of factors like price, reliability, or status. This helps drive customer satisfaction, customer loyalty, or Net Promoter Score (NPS). Whether these scores are high or low, knowing these factors can be essential to your business.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d665-0-2-724" id="export"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d671-0-2-725 smHelp-addFlex-0-2-36 smHelp-addFlex-d55-0-2-723"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d348-0-2-727 smHelp-addFlex-0-2-42 smHelp-addFlex-d58-0-2-726"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-166 smHelp-heading-d70-0-2-721 smHelp-headingWithLink-0-2-168 smHelp-headingSize-0-2-167 smHelp-headingSize-d71-0-2-722 " id="export"><h2>Exporting Your Results</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d677-0-2-733"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d683-0-2-734 smHelp-addFlex-0-2-36 smHelp-addFlex-d56-0-2-732"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d354-0-2-736 smHelp-addFlex-0-2-42 smHelp-addFlex-d59-0-2-735"><p class="smHelp-background-0-2-158 smHelp-background-d145-0-2-728 smHelp-dropCap-0-2-159 smHelp-dropCap-d148-0-2-729 smHelp-paragraph-0-2-160 smHelp-paragraph-d149-0-2-730 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d87-0-2-731 ">You can export your results in PPT, XLSX, SPSS or CSV format:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d689-0-2-742"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d695-0-2-743 smHelp-addFlex-0-2-36 smHelp-addFlex-d57-0-2-741"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d360-0-2-745 smHelp-addFlex-0-2-42 smHelp-addFlex-d60-0-2-744"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d26-0-2-739 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d27-0-2-740 smHelp-list-0-2-366 smHelp-list-d25-0-2-738 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d24-0-2-737"><ul><li>The PPT export includes all of the charts and scorecards from the Comparison and Stimulus Details tabs in a presentation-ready, editable format</li><li>The XLSX, SPSS, and CSV exports include individual responses in a spreadsheet format</li></ul></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d701-0-2-751"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d707-0-2-752 smHelp-addFlex-0-2-36 smHelp-addFlex-d58-0-2-750"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d366-0-2-754 smHelp-addFlex-0-2-42 smHelp-addFlex-d61-0-2-753"><p class="smHelp-background-0-2-158 smHelp-background-d150-0-2-746 smHelp-dropCap-0-2-159 smHelp-dropCap-d153-0-2-747 smHelp-paragraph-0-2-160 smHelp-paragraph-d154-0-2-748 smHelp-responsiveTypography-0-2-164 smHelp-responsiveTypography-d90-0-2-749 ">To export your results:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d713-0-2-760"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d719-0-2-761 smHelp-addFlex-0-2-36 smHelp-addFlex-d59-0-2-759"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d372-0-2-763 smHelp-addFlex-0-2-42 smHelp-addFlex-d62-0-2-762"><div class="smHelp-listStyles-0-2-367 smHelp-listStyles-d30-0-2-757 smHelp-listWrapper-0-2-370 smHelp-listWrapper-d31-0-2-758 smHelp-list-0-2-366 smHelp-list-d29-0-2-756 smHelp-listMdMediaQuery-0-2-368 smHelp-listTypography-0-2-369 smHelp-addonClassName-0-2-365 smHelp-addonClassName-d28-0-2-755"><ol start="1"><li>Go to the <strong>Analysis</strong> section of your project.</li><li>In the upper right corner, click <strong>Export</strong>.</li><li>Select a file format.</li><li>Configure any export options.</li><li>Click <strong>Export</strong>.</li></ol></div></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-764" 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smHelp-smLinkHover-d3-0-2-777" href="/en/surveymonkey/solutions/audience-additional-settings/" target="_self"><span>SurveyMonkey Audience: Additional Targeting Settings</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d384-0-2-780 smHelp-addFlex-0-2-42 smHelp-addFlex-d64-0-2-779"><div class="smHelp-relatedArticlesCard-0-2-767"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d12-0-2-782 smHelp-articleLink-0-2-768 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d4-0-2-781" href="/en/surveymonkey/solutions/maxdiff/" target="_self"><span>Feature Importance (MaxDiff)</span></a></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d390-0-2-784 smHelp-addFlex-0-2-42 smHelp-addFlex-d65-0-2-783"><div class="smHelp-relatedArticlesCard-0-2-767"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d15-0-2-786 smHelp-articleLink-0-2-768 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d5-0-2-785" href="/en/surveymonkey/solutions/market-research/" target="_self"><span>Using SurveyMonkey for Market Research</span></a></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d396-0-2-788 smHelp-addFlex-0-2-42 smHelp-addFlex-d66-0-2-787"></div></div></div></div></div><div class="smHelp-footer-0-2-789"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d737-0-2-794"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d743-0-2-795 smHelp-addFlex-0-2-36 smHelp-addFlex-d61-0-2-793"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d402-0-2-797 smHelp-addFlex-0-2-42 smHelp-addFlex-d67-0-2-796"><div class="smHelp-languagePicker-0-2-799 wrenchBox-0-2-53 wrenchBox-d13-0-2-801 wrenchSpacing-0-2-51 wrenchSpacing-d13-0-2-800"><div id="language-picker" class="wrenchSelectMenuContainer-0-2-802 wrenchSelectMenuContainer-d0-0-2-808" tabindex="-1" role="combobox" aria-haspopup="listbox" aria-label="Select 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reports.","content":[{"type":"sm/banner","atts":{"color":"success","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>ADD-ON FEATURE\u003c/strong>: You can use these solutions with any SurveyMonkey plan type. \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/solutions/concept-testing/#create\">Get started now\u003c/a>, or explore our \u003ca href=\"https://www.surveymonkey.com/market-research/solutions/?ut_source\" target=\"_blank\" rel=\"noreferrer noopener\">market research solutions\u003c/a>. This solution is available for \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/policy/surveymonkey-data/#data-storage\">US Data Center accounts\u003c/a> only."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Concept testing is the process of evaluating a concept (like a product or an ad campaign) and how it will be received by consumers before it goes to market.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Using our \u003ca href=\"https://www.surveymonkey.com/market-research/solutions?ut_source=help_center\">Market Research Solutions\u003c/a>, you can customize a concept test using our built-in expert methodology, launch to a target audience from our global panels, and receive presentation-ready reports.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"create","backgroundColor":"","content":"Creating a Concept Test","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Creating a Concept Test","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Choosing a Type of Concept Test","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"There are multiple types of concept tests available, depending on the kind of stimuli you want feedback on:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"core/table","atts":{"align":"full","hasFixedLayout":false,"headerBackgroundColor":"color8","headerTextColor":"color1","showAuth":"all"},"content":"\u003cfigure class=\"wp-block-table\">\u003ctable>\u003ctbody>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Concept Test Type\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Stimuli Format\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/product/market-research/ad-testing/?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Ad Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/product-concept-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Concept Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/video-creative-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Video Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Vimeo or YouTube video link\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/packaging-design-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Package Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/logo-design-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Logo Design Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/brand-name-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Name Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Text, up to 250 characters\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/messaging-and-claims-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Message & Claims Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Text, up to 4000 characters\u003c/td>\u003c/tr>\u003c/tbody>\u003c/table>\u003c/figure>"},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Adding Stimuli","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"A stimulus is an image, video, or message concept shown to someone in a survey. The stimulus format you can upload depends on what \u003ca href=\"#Type\">type of concept test\u003c/a> you choose. You can add up to 10 stimuli to a concept test.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After uploading your stimuli, you can use the textbox below to add a nickname. Nicknames won't be visible to your respondents, but they can help keep you organized later in your analysis–especially if you're testing multiple stimuli that look similar.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Customizing Your Survey","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> It's best to add 30 questions or fewer."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Depending on what type of concept test you choose, there are different ways to customize your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Customization options include:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":" \u003cstrong>Instructions\u003c/strong>: Include instructions before your survey to help provide context about what your survey-takers are about to see.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Attributes\u003c/strong>: Choose which important attributes you'd like to measure, like \"overall appeal,\" \"uniqueness,\" or \"purchase intent\".","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Comparison question\u003c/strong>: Ask respondents to compare all stimuli and choose which one they like the best.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Custom questions\u003c/strong>: Add custom questions before or after your survey-takers see your stimuli.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Benchmarks\u003c/strong>: Find out how your concepts perform against other brands by comparing your results to data from the industries you select.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":" Previewing Your Survey","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once your project is set up, you can use preview mode to make sure it looks good. Toggle between \u003cstrong>Desktop\u003c/strong>, \u003cstrong>Tablet\u003c/strong>, and \u003cstrong>Mobile\u003c/strong> views to see how your survey will look on various devices.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can also use the \u003cstrong>Style\u003c/strong> dropdown at the top of the page to change the color scheme of your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Collecting Responses","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"When you’re ready to send your survey, select the \u003cstrong>Collect\u003c/strong> icon from the left-side menu.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"There are two ways to collect responses:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Share a survey link\u003c/strong>: Create a web link to send your survey to your own audience. This feature is only available on certain plans.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Target your ideal respondents\u003c/strong>: Buy responses from certain demographics using the SurveyMonkey Audience panel. This feature is available on all plans.","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can create multiple collectors for your study.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Share a Survey Link","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"upgrade","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>PAID FEATURE:\u003c/strong> Web Link collector for this solution is available on \u003ca href=\"https://www.surveymonkey.com/pricing/upgrade/?ut_source\" data-type=\"URL\" data-id=\"https://www.surveymonkey.com/pricing/upgrade/?ut_source\" target=\"_blank\" rel=\"noreferrer noopener\">any paid plan\u003c/a>. Free plans can use SurveyMonkey Audience to collect responses."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create a web link that you can send your way. To share a survey link:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"On the Collect page, select \u003cstrong>Add new collector\u003c/strong>, then select \u003cstrong>Web link collector\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Customize your Web link settings. You can:","showAuth":"all"},"blocks":[{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Set a \u003cstrong>custom \u003c/strong>\u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/create/survey-end-page/\">\u003cstrong>survey end page\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Allow \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/allowing-multiple-responses/\">\u003cstrong>multiple responses\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Set a \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/cuttoff-date-time/\">\u003cstrong>cutoff date and time\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Set \u003c/strong>\u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/limiting-answer-choices/\">\u003cstrong>response limits\u003c/strong>\u003c/a>","showAuth":"all"}}]}]},{"type":"mds/list-item","atts":{"content":"Copy your web link when you’re ready to send your survey.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Target your Ideal Respondents ","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"SurveyMonkey Audience panelists have been sorted based on hundreds of targeting options so you can \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/solutions/target-audience/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/surveymonkey/solutions/target-audience/\">target your respondents\u003c/a> based on country, demographics, employment status, hobbies, religion, and more. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To choose your target audience: ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Select your target audience by choosing \u003cstrong>Country\u003c/strong>, \u003cstrong>Gender\u003c/strong>, \u003cstrong>Age\u003c/strong>, and \u003cstrong>Income\u003c/strong> criteria.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Click \u003cstrong>More Targeting Options\u003c/strong> to browse and choose from hundreds of other targeting options.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"(Optional) Add 3 or more screening questions to narrow down your target audience, and disqualify people who aren't the best fit for your survey. This is useful if you didn't find all the targeting options you wanted.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Choose how many responses you want to receive for each stimulus you're testing. Each respondent will only see 1 stimulus, then answer the questions about it. For example, if you're testing two different package concepts, and select 200 responses, you'll receive 400 responses total.","showAuth":"all"}}]},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> Learn more in our \u003ca href=\"https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center\" target=\"_blank\">Ultimate Guide to Concept Testing\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Checkout ","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To checkout your study: ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Enter your \u003cstrong>Billing Details\u003c/strong>, review the total, and select \u003cstrong>Confirm\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Review the details of your order.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" Under \u003cstrong>Payment Method\u003c/strong>, select to pay with \u003cstrong>Credit or Debit Card\u003c/strong>, or with \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/billing/audience-credits/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/surveymonkey/billing/audience-credits/\">\u003cstrong>My Credits\u003c/strong>\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Project Overview & Status","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you complete your payment, go to the \u003cstrong>Overview\u003c/strong> section of your survey to see an overview of your concept test's details, estimated delivery date of your results, and the current status of your entire project.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> Learn more about our \u003ca href=\"https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center\" target=\"_blank\">methodology behind concept testing\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"analyze","backgroundColor":"","content":"Analyzing Your Results","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Analyzing Your Results","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once your survey responses are complete, you can view insights and responses in the \u003cstrong>Analysis\u003c/strong> section of your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"The Analysis section has three tabs:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Comparison\u003c/strong>: An overview of the results of your concept test. This includes the overall Top 2 and Bottom 2 Box score across all stimuli, statistically significant results, charts, and scorecards for each question.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Stimulus Details\u003c/strong>: See how each stimuli scored across the different attributes and custom questions.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Individual Responses\u003c/strong>: See how individual respondents answered each question, including the date and time they responded, and how long they spent on your survey. You can also delete responses here.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Benchmarks","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"If you include \u003ca href=\"https://www.momentive.ai/en/blog/concept-testing-with-benchmarks/\" target=\"_blank\" rel=\"noreferrer noopener\">benchmarks in your project\u003c/a>, you can compare your results to other brands in the industries you select. Access your benchmarks in the \u003cstrong>Benchmarks\u003c/strong> section of the left sidebar.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Filtering Your Results","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"In the \u003cstrong>Filters\u003c/strong> section of the left sidebar, you can break down your results even further by choosing the criteria you want to focus on. You can only apply 1 filter at a time.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"AI-Powered Insights","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Our AI-Powered Insights uses machine learning to detect significant patterns in your response data. When we find stand-out data in your results, we'll show you \u003cstrong>Recommended Filters\u003c/strong> to help you identify useful insights quickly.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Key Driver Analysis","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca rel=\"noreferrer noopener\" href=\"https://www.surveymonkey.com/market-research/resources/key-driver-analysis-with-survey-data/\" target=\"_blank\">Key driver analysis (KDA)\u003c/a>, also known as relative importance analysis, lets you compare the importance of factors like price, reliability, or status. This helps drive customer satisfaction, customer loyalty, or Net Promoter Score (NPS). Whether these scores are high or low, knowing these factors can be essential to your business.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"export","backgroundColor":"","content":"Exporting Your Results","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Exporting Your Results","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can export your results in PPT, XLSX, SPSS or CSV format:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"The PPT export includes all of the charts and scorecards from the Comparison and Stimulus Details tabs in a presentation-ready, editable format","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"The XLSX, SPSS, and CSV exports include individual responses in a spreadsheet format","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To export your results:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Go to the \u003cstrong>Analysis\u003c/strong> section of your project.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"In the upper right corner, click \u003cstrong>Export\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Select a file format.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Configure any export options.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Click \u003cstrong>Export\u003c/strong>.","showAuth":"all"}}]}],"locale_links":{"en-US":{"permalink":"https://help.surveymonkey.com/en/surveymonkey/solutions/concept-testing/"},"de-DE":{"permalink":"https://help.surveymonkey.com/de/surveymonkey/solutions/concept-testing/"},"fr-FR":{"permalink":"https://help.surveymonkey.com/fr/surveymonkey/solutions/concept-testing/"},"nl-NL":{"permalink":"https://help.surveymonkey.com/nl/surveymonkey/solutions/concept-testing/"},"es-LA":{"permalink":"https://help.surveymonkey.com/es-la/surveymonkey/solutions/concept-testing/"},"pt-BR":{"permalink":"https://help.surveymonkey.com/pt-br/surveymonkey/solutions/concept-testing/"},"it-IT":{"permalink":"https://help.surveymonkey.com/it/surveymonkey/solutions/concept-testing/"},"ja-JP":{"permalink":"https://help.surveymonkey.com/ja/surveymonkey/solutions/concept-testing/"},"ko-KR":{"permalink":"https://help.surveymonkey.com/ko/surveymonkey/solutions/concept-testing/"},"ru-RU":{"permalink":"https://help.surveymonkey.com/ru/surveymonkey/solutions/concept-testing/"},"tr-TR":{"permalink":"https://help.surveymonkey.com/tr/surveymonkey/solutions/concept-testing/"},"zh-TW":{"permalink":"https://help.surveymonkey.com/zh/surveymonkey/solutions/concept-testing/"}},"product":"surveymonkey","seo":{"canonical":"","keywords":"","meta_description":"Expert Solutions help you quickly customize a concept test, collect quality response data from your target market, and receive presentation-ready reports.","robots_index":"index","robots_follow":"follow","title":"Creative and Concept Testing Solutions | SurveyMonkey"},"primary_category":0,"author":{"name":"Eva Raposo","image":"https://secure.gravatar.com/avatar/4589b1fda317add3e0816bf28a8f7b5d?s=50&r=g"},"images":{},"featured_image_alt":"","article_category":[{"id":13,"slug":"solutions","name":"Solutions","description":"","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/","path":"/en/surveymonkey/solutions/","subcategories":[{"id":20,"slug":"market-research","name":"Market Research","description":"","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/#market-research","path":"/en/surveymonkey/solutions/"}]}],"related_posts":[{"id":21040,"type":"article","title":"SurveyMonkey Audience: Additional Targeting Settings","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/audience-additional-settings/","path":"/en/surveymonkey/solutions/audience-additional-settings/","date":"2024-07-12T15:06:32","date_modified":"2024-08-14T07:30:07","excerpt":"Use additional settings with SurveyMonkey Audience to improve your targeting and get better responses.","product":"surveymonkey","images":{},"featured_image_alt":""},{"id":18041,"type":"article","title":"Feature Importance (MaxDiff)","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/maxdiff/","path":"/en/surveymonkey/solutions/maxdiff/","date":"2023-10-11T08:01:54","date_modified":"2024-10-25T08:00:28","excerpt":"The Feature Importance solution uses MaxDiff methodology to help you understand what items or features matter most to your audience. This is helpful when you’re prioritizing new products or features and want to know what your customers care about most.","product":"surveymonkey","images":{},"featured_image_alt":""},{"id":17061,"type":"article","title":"Using SurveyMonkey for Market Research","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/market-research/","path":"/en/surveymonkey/solutions/market-research/","date":"2023-09-07T13:45:19","date_modified":"2024-08-28T08:32:39","excerpt":"Learn how to use SurveyMonkey Audience for market research and get valuable insight about your target audience.","product":"surveymonkey","images":{},"featured_image_alt":""}]}},"experiments":{"assignments":{},"expBatchAssignmentLoaded":false,"expBatchAssignmentLoading":false},"sitewideBanners":{"banners":[],"fetched":false},"types":{},"terms":{},"auth":{"authState":{"authenticated":false,"returningUser":false,"core":{},"countryCode":"","features":{}},"initialized":false},"cta":{"tileCTAData":{},"welcomeBannerData":{},"bottomCTAData":{},"dismissed":false},"error":{"info":null},"homepage":{},"loading":{"loading":false},"rcHomepage":{"currentPage":1,"loadingPosts":false,"posts":[],"queryParams":{},"heroPost":{},"totalPages":0,"totalPosts":0},"search":{"blurBackground":false,"curiosity":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"fetching":false,"fixPosition":false,"mediahub":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"resources":{"posts":[],"currentPage":1,"totalPages":0,"totalResults":0},"searchCancelled":false,"params":{}},"post":{"postData":{"id":3717,"type":"article","title":"Creative and Concept Testing Solutions","link":"https://help.surveymonkey.com/en/surveymonkey/solutions/concept-testing/","path":"/en/surveymonkey/solutions/concept-testing/","date":"2021-10-29T16:11:05","date_modified":"2024-09-06T12:42:31","excerpt":"Expert Solutions help you quickly customize a concept test, collect quality response data from your target market, and receive presentation-ready reports.","content":[{"type":"sm/banner","atts":{"color":"success","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>ADD-ON FEATURE\u003c/strong>: You can use these solutions with any SurveyMonkey plan type. \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/solutions/concept-testing/#create\">Get started now\u003c/a>, or explore our \u003ca href=\"https://www.surveymonkey.com/market-research/solutions/?ut_source\" target=\"_blank\" rel=\"noreferrer noopener\">market research solutions\u003c/a>. This solution is available for \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/policy/surveymonkey-data/#data-storage\">US Data Center accounts\u003c/a> only."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Concept testing is the process of evaluating a concept (like a product or an ad campaign) and how it will be received by consumers before it goes to market.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Using our \u003ca href=\"https://www.surveymonkey.com/market-research/solutions?ut_source=help_center\">Market Research Solutions\u003c/a>, you can customize a concept test using our built-in expert methodology, launch to a target audience from our global panels, and receive presentation-ready reports.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"create","backgroundColor":"","content":"Creating a Concept Test","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Creating a Concept Test","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Choosing a Type of Concept Test","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"There are multiple types of concept tests available, depending on the kind of stimuli you want feedback on:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"core/table","atts":{"align":"full","hasFixedLayout":false,"headerBackgroundColor":"color8","headerTextColor":"color1","showAuth":"all"},"content":"\u003cfigure class=\"wp-block-table\">\u003ctable>\u003ctbody>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Concept Test Type\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Stimuli Format\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/product/market-research/ad-testing/?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Ad Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/product-concept-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Concept Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/video-creative-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Video Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Vimeo or YouTube video link\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/packaging-design-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Package Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/logo-design-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Logo Design Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">PNG, JPG, or GIF\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/brand-name-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Name Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Text, up to 250 characters\u003c/td>\u003c/tr>\u003ctr>\u003ctd class=\"has-text-align-left\" data-align=\"left\">\u003ca href=\"https://www.surveymonkey.com/market-research/solutions/messaging-and-claims-analysis?ut_source=help_center\" target=\"_blank\" rel=\"noreferrer noopener\">Message & Claims Testing\u003c/a>\u003c/td>\u003ctd class=\"has-text-align-left\" data-align=\"left\">Text, up to 4000 characters\u003c/td>\u003c/tr>\u003c/tbody>\u003c/table>\u003c/figure>"},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Adding Stimuli","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"A stimulus is an image, video, or message concept shown to someone in a survey. The stimulus format you can upload depends on what \u003ca href=\"#Type\">type of concept test\u003c/a> you choose. You can add up to 10 stimuli to a concept test.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"After uploading your stimuli, you can use the textbox below to add a nickname. Nicknames won't be visible to your respondents, but they can help keep you organized later in your analysis–especially if you're testing multiple stimuli that look similar.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Customizing Your Survey","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> It's best to add 30 questions or fewer."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Depending on what type of concept test you choose, there are different ways to customize your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Customization options include:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":" \u003cstrong>Instructions\u003c/strong>: Include instructions before your survey to help provide context about what your survey-takers are about to see.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Attributes\u003c/strong>: Choose which important attributes you'd like to measure, like \"overall appeal,\" \"uniqueness,\" or \"purchase intent\".","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Comparison question\u003c/strong>: Ask respondents to compare all stimuli and choose which one they like the best.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Custom questions\u003c/strong>: Add custom questions before or after your survey-takers see your stimuli.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" \u003cstrong>Benchmarks\u003c/strong>: Find out how your concepts perform against other brands by comparing your results to data from the industries you select.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":" Previewing Your Survey","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once your project is set up, you can use preview mode to make sure it looks good. Toggle between \u003cstrong>Desktop\u003c/strong>, \u003cstrong>Tablet\u003c/strong>, and \u003cstrong>Mobile\u003c/strong> views to see how your survey will look on various devices.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can also use the \u003cstrong>Style\u003c/strong> dropdown at the top of the page to change the color scheme of your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Collecting Responses","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"When you’re ready to send your survey, select the \u003cstrong>Collect\u003c/strong> icon from the left-side menu.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"There are two ways to collect responses:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Share a survey link\u003c/strong>: Create a web link to send your survey to your own audience. This feature is only available on certain plans.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Target your ideal respondents\u003c/strong>: Buy responses from certain demographics using the SurveyMonkey Audience panel. This feature is available on all plans.","showAuth":"all"}}]},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can create multiple collectors for your study.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Share a Survey Link","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"upgrade","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>PAID FEATURE:\u003c/strong> Web Link collector for this solution is available on \u003ca href=\"https://www.surveymonkey.com/pricing/upgrade/?ut_source\" data-type=\"URL\" data-id=\"https://www.surveymonkey.com/pricing/upgrade/?ut_source\" target=\"_blank\" rel=\"noreferrer noopener\">any paid plan\u003c/a>. Free plans can use SurveyMonkey Audience to collect responses."}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Create a web link that you can send your way. To share a survey link:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"On the Collect page, select \u003cstrong>Add new collector\u003c/strong>, then select \u003cstrong>Web link collector\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Customize your Web link settings. You can:","showAuth":"all"},"blocks":[{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Set a \u003cstrong>custom \u003c/strong>\u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/create/survey-end-page/\">\u003cstrong>survey end page\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Allow \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/allowing-multiple-responses/\">\u003cstrong>multiple responses\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Set a \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/cuttoff-date-time/\">\u003cstrong>cutoff date and time\u003c/strong>\u003c/a>","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Set \u003c/strong>\u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/send/limiting-answer-choices/\">\u003cstrong>response limits\u003c/strong>\u003c/a>","showAuth":"all"}}]}]},{"type":"mds/list-item","atts":{"content":"Copy your web link when you’re ready to send your survey.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Target your Ideal Respondents ","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"SurveyMonkey Audience panelists have been sorted based on hundreds of targeting options so you can \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/solutions/target-audience/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/surveymonkey/solutions/target-audience/\">target your respondents\u003c/a> based on country, demographics, employment status, hobbies, religion, and more. ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To choose your target audience: ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":true,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Select your target audience by choosing \u003cstrong>Country\u003c/strong>, \u003cstrong>Gender\u003c/strong>, \u003cstrong>Age\u003c/strong>, and \u003cstrong>Income\u003c/strong> criteria.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Click \u003cstrong>More Targeting Options\u003c/strong> to browse and choose from hundreds of other targeting options.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"(Optional) Add 3 or more screening questions to narrow down your target audience, and disqualify people who aren't the best fit for your survey. This is useful if you didn't find all the targeting options you wanted.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Choose how many responses you want to receive for each stimulus you're testing. Each respondent will only see 1 stimulus, then answer the questions about it. For example, if you're testing two different package concepts, and select 200 responses, you'll receive 400 responses total.","showAuth":"all"}}]},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> Learn more in our \u003ca href=\"https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center\" target=\"_blank\">Ultimate Guide to Concept Testing\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Checkout ","fontSize":"","indentationLevel":0,"level":4,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"To checkout your study: ","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Enter your \u003cstrong>Billing Details\u003c/strong>, review the total, and select \u003cstrong>Confirm\u003c/strong>.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Review the details of your order.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":" Under \u003cstrong>Payment Method\u003c/strong>, select to pay with \u003cstrong>Credit or Debit Card\u003c/strong>, or with \u003ca href=\"https://help.surveymonkey.com/en/surveymonkey/billing/audience-credits/\" data-type=\"URL\" data-id=\"https://help.surveymonkey.com/en/surveymonkey/billing/audience-credits/\">\u003cstrong>My Credits\u003c/strong>\u003c/a>.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Project Overview & Status","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once you complete your payment, go to the \u003cstrong>Overview\u003c/strong> section of your survey to see an overview of your concept test's details, estimated delivery date of your results, and the current status of your entire project.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>TIP!\u003c/strong> Learn more about our \u003ca href=\"https://www.surveymonkey.com/mp/concept-testing-guide/?ut_source=help_center\" target=\"_blank\">methodology behind concept testing\u003c/a>."}},{"type":"mds/heading","atts":{"anchorLink":"analyze","backgroundColor":"","content":"Analyzing Your Results","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Analyzing Your Results","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Once your survey responses are complete, you can view insights and responses in the \u003cstrong>Analysis\u003c/strong> section of your survey.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"The Analysis section has three tabs:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"\u003cstrong>Comparison\u003c/strong>: An overview of the results of your concept test. This includes the overall Top 2 and Bottom 2 Box score across all stimuli, statistically significant results, charts, and scorecards for each question.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Stimulus Details\u003c/strong>: See how each stimuli scored across the different attributes and custom questions.","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"\u003cstrong>Individual Responses\u003c/strong>: See how individual respondents answered each question, including the date and time they responded, and how long they spent on your survey. You can also delete responses here.","showAuth":"all"}}]},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Benchmarks","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"If you include \u003ca href=\"https://www.momentive.ai/en/blog/concept-testing-with-benchmarks/\" target=\"_blank\" rel=\"noreferrer noopener\">benchmarks in your project\u003c/a>, you can compare your results to other brands in the industries you select. Access your benchmarks in the \u003cstrong>Benchmarks\u003c/strong> section of the left sidebar.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Filtering Your Results","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"In the \u003cstrong>Filters\u003c/strong> section of the left sidebar, you can break down your results even further by choosing the criteria you want to focus on. You can only apply 1 filter at a time.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"AI-Powered Insights","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Our AI-Powered Insights uses machine learning to detect significant patterns in your response data. When we find stand-out data in your results, we'll show you \u003cstrong>Recommended Filters\u003c/strong> to help you identify useful insights quickly.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"","backgroundColor":"","content":"Key Driver Analysis","fontSize":"","indentationLevel":0,"level":3,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003ca rel=\"noreferrer noopener\" href=\"https://www.surveymonkey.com/market-research/resources/key-driver-analysis-with-survey-data/\" target=\"_blank\">Key driver analysis (KDA)\u003c/a>, also known as relative importance analysis, lets you compare the importance of factors like price, reliability, or status. 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Whether these scores are high or low, knowing these factors can be essential to your business.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"export","backgroundColor":"","content":"Exporting Your Results","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Exporting Your Results","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"You can export your results in PPT, XLSX, SPSS or CSV format:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"has-333-e-48-color has-text-color","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"The PPT export includes all of the 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