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<!DOCTYPE html><html lang="en-US"><head><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-5MRHB7J');</script><title>Clearing Browser Cache and Cookies</title><meta http-equiv="content-type" content="text/html; charset=utf-8"><meta name="description" content=""><meta name="keywords" content="KnowledgeBase, knowledge base, universities, colleges, higher education, knowledge sharing, knowledge collaboration, technical support self-service solutions"><meta name="application-name" content="University KnowledgeBase"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="canonical" href="https://kb.wisc.edu/helpdesk/page.php?id=12384"><script src="/css/common.js" type="text/javascript"></script><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_style.min.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_override.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/tinymce@5/content.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/default_layout1.css?v=20250406"><style></style> <link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/css/bootstrap.min.css"/> <link rel="stylesheet" id="ndsustyles" href="/images/group406/logo/css/kb-styles.css" /> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/flexboxgrid/6.3.1/flexboxgrid.min.css" />  <link rel="stylesheet" href="https://cdn.datatables.net/v/dt/dt-1.10.20/cr-1.5.2/r-2.2.3/sp-1.0.1/datatables.min.css" /> <style> /* Bootstrap overrides */ p { margin-top: 1em; 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} a.feedback-btn-link:hover, button.feedback-btn-link:hover, .doc-info .boxlink:hover { background-color: #000; border-color: inherit; color: #fff; } /* Code formatting requested from Nick Dusek */ pre { color: #000000; background-color: #e8e8e8; padding: 0.5em; font-size: 0.9rem; border-radius: 0.5em; } code { color: #000000; }</style><link rel="stylesheet" type="text/css" media="screen" href="/css/uw-buttons.css"><link rel="stylesheet" type="text/css" media="print" href="/css/print.css"></head><body><h1 class="hidden">Clearing Browser Cache and Cookies</h1><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5MRHB7J" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div id="skip-nav"><a href="#maincontent">Skip navigation</a></div><div id="body-container"><header role="banner"><div id="top-links"><div class="section group top"><div class="col span_top_1_of_3"><span class="hidden">Clearing Browser Cache and Cookies</span></div><div class="col span_top_2_of_3"><div id="top-left-links"><ul><li class="first"><a href="https://www.ndsu.edu/">North Dakota State University</a></li></ul></div></div><div class="col span_top_3_of_3"><div id="top-right-links"><ul><li class="first"><a href="https://www.ndsu.edu/about/">About</a></li><li><a href="https://www.ndsu.edu/academics/">Academics</a></li><li><a href="https://www.ndsu.edu/admission/">Admission</a></li><li><a href="https://kb.ndsu.edu/internal">Internal Login</a></li></ul></div></div></div></div><div id="logo-search"><div class="section group logo-search"><div class="col span_logo-search_1_of_2"><div id="group-logo"><a href="./"><span class="group-name">Knowledge Base</span></a></div></div><div class="col span_logo-search_2_of_2"><div id="search-form" class="upper" role="search"><form accept-charset="UTF-8" method="get" action="search.php" title="Search"><span id="resultc" role="status" aria-live="polite"></span><br><label for="q" class="hidden">Search term</label><input class="inputBox" id="q" type="text" name="q" placeholder="Search the KB..." value="" size="36" maxlength="140" onkeyup="resultC(this.value)" aria-controls="resultc" aria-autocomplete="both" > <input class="search" type="submit" value="SEARCH"></form></div><script>if(document.getElementsByClassName("search")){document.getElementsByClassName("search")[0].addEventListener("click", searchBtn);}</script></div></div></div><div id="header-banner"><p>Welcome to the new Unified Knowledge Base! This site allows you to search documentation from all of our NDSU KB sites:</p> <ul> <li><a href="https://kb.ndsu.edu/aa">Academic Affairs</a></li> <li><a href="https://kb.ndsu.edu/fa">Finance and Administration</a> (coming soon)</li> <li><a href="https://kb.ndsu.edu/it">Information Technology</a></li> <li><a href="https://kb.ndsu.edu/research">Research and Creative Activity</a> (coming soon)</li> </ul></div></header><div id="container"><div id="middle-sect1"><main id="maincontent" role="main"><div id="page-content" role="article"><div class="fr-element fr-view"><h1 class="title">Clearing Browser Cache and Cookies</h1><div style="float:right;text-align:right;padding:1px;border-radius:2px;"></div><div class="doc-summary">This document explains where to find instructions on how to clear cache and cookies in most popular web browser versions.</div><div class="doc-body"> <h2 class="cache-header" style="text-align: left;">Desktop Web Browsers</h2> <p>Clearing the browser cache prevents you from using old/out-of-date versions of websites and protects your personal information. It also helps running some applications better on your computer by freeing up space.</p> <p><strong>Note:</strong> Make sure you set the <strong>Time Range</strong> to the "All Time" or "Everything" options when available to clear all data. Please save any unpublished work before proceeding; you will be logged out of all sites and applications and will need to re-authenticate.</p> <table class="layout"><caption>Table with browser name and links to Windows documents and macOS documents.</caption> <thead> <tr> <th scope="row">Browser</th> <th scope="col">Windows Document Link</th> <th scope="col">macOS Document Link</th> </tr> </thead> <tbody> <tr> <td><img alt="Google Chrome" src="/images/group1/12384/chrome_icon.png" class="fr-fic fr-dii"><br>Google Chrome</td> <td><a href="page.php?id=24629">Chrome (Windows) - Clearing Cache and Cookies</a></td> <td><a href="page.php?id=15153">Chrome (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Firefox" src="/images/group1/shared/firefox_quantum.png" class="fr-fic fr-dii"><br>Firefox</td> <td><a href="page.php?id=82464">Firefox 57+ (Windows) - Clearing Cache and Cookies</a></td> <td><a href="page.php?id=36150">Firefox 21+ (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Safari" src="/images/group1/12384/Safari-Logo.png" class="fr-fic fr-dii"><br>Safari</td> <td><a href="page.php?id=12382">Safari (Windows) - Clearing Cache and Cookies</a></td> <td><a href="page.php?id=69468">Safari 10.0.1+ (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Microsoft Edge" src="/images/group1/12384/edgeLogo.png" class="fr-fic fr-dii"><br>Microsoft Edge</td> <td><a href="page.php?id=54747">Edge (Windows) - Clearing Cache and Cookies</a></td> <td>None</td> </tr> <tr> <td><img alt="Opera" src="/images/group1/12384/opera_icon.png" class="fr-fic fr-dii"><br>Opera</td> <td><a href="page.php?id=12381">Opera (Windows) - Clearing Cache and Cookies</a></td> <td><a href="page.php?id=50817">Opera 28.0 (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img src="/images/group1/12384/edgelogo.jpg" title="edgelogo.jpg" alt="New Microsoft Edge logo" class="fr-fic fr-dii" width="60" height="100"><br>New Microsoft Edge</td> <td><a href="https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies" target="_blank" rel="noopener">New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies</a></td> <td><a href="https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies" target="_blank" rel="noopener">New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies</a></td> </tr> </tbody> </table> <h2 class="cache-header" style="text-align: left;">Mobile Web Browsers</h2> <table class="layout"><caption>Table with mobile Operating System and corresponding documents on clearing cache and cookies.</caption> <thead> <tr> <th style="width: 33.3%;" scope="col">Operating System</th> <th scope="col">Document Link</th> </tr> </thead> <tbody> <tr> <td><img src="/images/group1/26667/android_icon.png" title="android_icon.png" alt="Android Icon" class="fr-fic fr-dii" width="64" height="64"><br>Android</td> <td><a href="page.php?id=26652">Android (Jellybean) - Clearing Cache and Cookies on Google Chrome</a></td> </tr> <tr> <td><img src="/images/group1/12384/ios_title.png" title="ios_title.png" alt="iOS Icon" class="fr-fic fr-dii" width="64" height="41"><br>iOS</td> <td><a href="page.php?id=24085">Safari (iOS) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img src="/images/group1/12384/webos_icon.png" title="webos_icon.png" alt="webOS Icon" class="fr-fic fr-dii" width="64" height="64"><br>webOS</td> <td><a href="page.php?id=18709">HP webOS 2.x - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img src="/images/group1/12384/windows_phone_icon.png" title="windows_phone_icon.png" alt="Windows Phone Icon" class="fr-fic fr-dii" width="64" height="64"><br>Windows Phone</td> <td><a href="page.php?id=24078">Internet Explorer (Windows Phone) - Clearing Cache and Cookies</a></td> </tr> </tbody> </table> <h2 class="cache-header" style="text-align: left;">Legacy Versions</h2> <div class="panel" id="windows" title="Windows"> <h3 class="panel-head">Windows</h3> <div class="panel-content"> <table class="layout"><caption>Table with browser name and links to Windows documents.</caption> <thead> <tr> <th scope="col">Browser</th> <th scope="col">Document Link</th> </tr> </thead> <tbody> <tr> <td><img alt="Internet Explorer 9, 10, & 11" src="/images/group1/12384/ie9_icon.png" class="fr-fic fr-dii"><br>Internet Explorer 9, 10, & 11</td> <td><a href="page.php?id=15141">Internet Explorer 9, 10, and 11 (Windows) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Internet Explorer 6" src="/images/group1/12384/ie6_icon.png" class="fr-fic fr-dii"><br>Internet Explorer 6</td> <td><a href="page.php?id=12315">Internet Explorer 6 (Windows) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Internet Explorer 7" src="/images/group1/12384/ie7_icon.png" class="fr-fic fr-dii"><br>Internet Explorer 7</td> <td><a href="page.php?id=12313">Internet Explorer 7 (Windows) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Internet Explorer 8" src="/images/group1/12384/ie7_icon.png" class="fr-fic fr-dii"><br>Internet Explorer 8</td> <td><a href="page.php?id=12314">Internet Explorer 8 (Windows) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Firefox 3.5" src="/images/group1/12384/firefox_icon.png" class="fr-fic fr-dii"><br>Firefox 3.5</td> <td><a href="page.php?id=12316">Firefox 3.5 (Windows) - Clearing Cache and Cookies</a></td> </tr> </tbody> </table> </div> </div> <div class="panel" id="macos" title="MacOS"> <h3 class="panel-head">MacOS</h3> <div class="panel-content"> <table class="layout"><caption>Table with browser name and links to macOS documents.</caption> <thead> <tr> <th width="150" scope="col">Browser</th> <th scope="col">Document Link</th> </tr> </thead> <tbody> <tr> <td><img title="firefox_icon.png" alt="firefox_icon.png" src="/images/group1/12384/new_firefox_logo.png" class="fr-fic fr-dii"><br>Firefox 3.5 - 20</td> <td><a href="page.php?id=12317">Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img alt="Opera 10.50" src="/images/group1/12384/opera_icon.png" class="fr-fic fr-dii"><br>Opera 10.50</td> <td><a href="page.php?id=15152">Opera 10.50+ (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img title="safari_icon.png" alt="Safari 5 icon" src="/images/group1/12384/safari_icon.png" class="fr-fic fr-dii"><br>Safari 5</td> <td><a href="page.php?id=12319">Safari 5 (Mac) - Clearing Cache and Cookies</a></td> </tr> <tr> <td><img title="safari_icon.png" alt="SAfari 5.1 to 7.9 icon" src="/images/group1/12384/safari_icon.png" class="fr-fic fr-dii"><br>Safari 5.1 - 7.9</td> <td><a style="color:#000;text-decoration:none;" class="txt-unavailable">[Link for document 30233 is unavailable at this time]</a></td> </tr> <tr> <td><img title="safari_icon.png" alt="Safari 8+ Icon" src="/images/group1/12384/safari_icon.png" class="fr-fic fr-dii" width="65" height="65"><br>Safari 8.0+</td> <td><a href="page.php?id=45060">Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies</a></td> </tr> </tbody> </table> </div> </div> </div></div></div><br style="clear:both;"><hr class="kbhr1"><div class="doc-info"><div class="doc-attr keywords"><div class="doc-attr-name">Keywords:</div><div class="doc-attr-value"><span id="kb-page-keywords">clear delete remove reset cleanup cache cache cookie cookies saved web pages webpage webpages page msie ie6 ie7 ie8 ie11 internet explorer 6 7 8 11 ie edge firefox ff opera safari mozilla netscape google chrome windows phone webos ios android blackberry net clean cc ccc browsing data help desk Clearing Browser Cache and Cookies “safari cannot open this page”</span>  <span id="suggestk-button"><button class="feedback-btn-link" onclick="suggestK(12384,'Clearing+Browser+Cache+and+Cookies','clear+delete+remove+reset+cleanup+cache+cache+cookie+cookies+saved+web+pages+webpage+webpages+page+msie+ie6+ie7+ie8+ie11+internet+explorer+6+7+8+11+ie+edge+firefox+ff+opera+safari+mozilla+netscape+goo');">Suggest keywords</button></span><div id="suggestk" aria-expanded="false" style="clear:both; float:left; width:50%;"></div><div id="ks-thank-you" role="status" aria-live="polite" aria-hidden="true" tabindex="-1" style="display:none;">We appreciate your suggestion. Thank you!</div></div></div><div class="doc-attr id"><div class="doc-attr-name">Doc ID:</div><div class="doc-attr-value">12384</div></div><div class="doc-attr owner"><div class="doc-attr-name">Owned by:</div><div class="doc-attr-value"><span class="doc-attr-value-owner-name">Help Desk KB Team in </span>DoIT Help Desk</div></div><div class="doc-attr created"><div class="doc-attr-name">Created:</div><div class="doc-attr-value">2009-10-06</div></div><div class="doc-attr updated"><div class="doc-attr-name">Updated:</div><div class="doc-attr-value">2025-03-13</div></div><div class="doc-attr sites"><div class="doc-attr-name">Sites:</div><div class="doc-attr-value">Chippewa Valley Technical College, DoIT Help Desk, Fox Valley Technical College, Google Apps, Learn@UW-Madison, Michigan State University Demo, Microsoft 365, NDSU IT Knowledge Base, University of Illinois Engineering IT, University of Illinois Extension KB, University of Illinois School of Chemical Sciences, University of Illinois System, University of Maryland Engineering IT, UW Stout, UW System Administration DLE, UW–Shared Services, Wisc Account Admin</div></div><div class="doc-attr feedback"><div class="doc-attr-value"><input type="hidden" id="did" value="12384"><span id="vote-yes"><input type="button" id="helpfulBtn" class="feedback-btn-yes" value="Helpful"></span> <span id="count-yes">661</span>   <span id="vote-no"><input type="button" id="unhelpfulBtn" class="feedback-btn-no" value="Unhelpful"></span> <span id="count-no">518</span>   <script>if(document.getElementById("helpfulBtn")){document.getElementById("helpfulBtn").addEventListener("click", yesVote);}if(document.getElementById("unhelpfulBtn")){document.getElementById("unhelpfulBtn").addEventListener("click", noVote);}</script> <span class="doc-comment"><a class="feedback-btn-link" href="feedback.php?action=2&help=comment&id=12384">Comment</a></span> <span class="suggest-doc3"><a class="feedback-btn-link" href="feedback.php?action=2&help=suggest&id=12384">Suggest new doc</a></span><span id="feedback-thank-you"></span></div></div></div></main></div><footer><div id="copyright" role="contentinfo"><div style="text-align:left;max-width:1150px;margin-left:auto;margin-right:auto;"> <p>1340 Administration Ave., Fargo, ND 58102<br> Mailing address: PO Box 6050, Fargo, ND 58108-6050</p> </address> <a href="https://www.ndsu.edu/about">About NDSU</a> <p>North Dakota State University is an equal opportunity, affirmative action institution.<br> Contact NDSU at <a href="tel:7012318011" aria-label="7 0 1. 2 3 1. 8 0 1 1" class="phone-link">(701) 231-8011</a><br> <a class="d-print-none" href="https://www.ndsu.edu/privacy/">Privacy Statement</a> </p> </div><br><div id="view-toggle"><p><a href="internal/">Sign in</a><br></p></div></div></footer></div></div><script src="/cssjs/kb-collapsing-modules.js" type="text/javascript"></script><script type="text/javascript" src="/cssjs/kb-doc-collapsing-panels.js"></script><script>if(document.getElementsByTagName("a")){let els=document.getElementsByTagName("a");for(let i=0;i<els.length;i++){els[i].addEventListener("click", lnks);}}</script></body></html>