CINXE.COM

NDSU IT Knowledge Base

<!DOCTYPE html><html lang="en-US"><head><link rel="search" type="application/opensearchdescription+xml" title="KB:it" href="https://kb.ndsu.edu/it/osd.php" /><!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-NBNXEHVLHH"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-NBNXEHVLHH'); </script><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-5MRHB7J');</script><title>NDSU IT Knowledge Base</title><link rel="icon" type="image/vnd.microsoft.icon" href="https://static.ndsu.edu/favicon.ico"> <link href="https://fonts.googleapis.com/css?family=Montserrat:400,500&display=swap" rel="stylesheet"><meta http-equiv="content-type" content="text/html; charset=utf-8"><meta name="description" content=""><meta name="keywords" content="KnowledgeBase, knowledge base, universities, colleges, higher education, knowledge sharing, knowledge collaboration, technical support self-service solutions"><meta name="application-name" content="University KnowledgeBase"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="canonical" href="https://kb.ndsu.edu/it/"><script src="/css/common.js" type="text/javascript"></script><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_style.min.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/froala-editor@3.2.2/froala_override.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/tinymce@5/content.css"><link rel="stylesheet" type="text/css" media="screen" href="/css/default_layout1.css?v=20250410"><style></style> <link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/css/bootstrap.min.css"/> <link rel="stylesheet" id="ndsustyles" href="/images/group406/logo/css/kb-styles.css" /> <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/flexboxgrid/6.3.1/flexboxgrid.min.css" /> <!-- DataTables plugin --> <link rel="stylesheet" href="https://cdn.datatables.net/v/dt/dt-1.10.20/cr-1.5.2/r-2.2.3/sp-1.0.1/datatables.min.css" /> <style> /* Bootstrap overrides */ p { margin-top: 1em; margin-bottom: 1em; } .service-catalog-entry .meta-col ul { margin-top: 1rem; } .card { margin-bottom: 1em; } /* End Bootstrap overrides */ /* Site Banner Customization */ #kb-header-banner, #header-banner { background-color: var(--ndsu-fadedyellow); border: none; color: #000000; border-left: var(--ndsu-yellow) 5px solid; } #kb-header-banner a, #header-banner a { color: var(--link-default); } /* End Site Banner Customization */ /* Old doc info section styling - delete when table is converted to div */ #maincontent .kbfeedbacktable1 tbody tr:nth-of-type(2)>td:first-of-type, #maincontent .kbfeedbacktable1 tbody tr:nth-of-type(2)>th:first-of-type { visibility: hidden; } /* New doc info section styling */ .doc-info {background-color: #efefef; padding: .8rem;} .doc-attr-value-owner-name {display: none;} a.feedback-btn-link, button.feedback-btn-link, .doc-info .boxlink { font-size: .9em; color: #fff; background-color: var(--ndsu-green); border-radius: 0.5em; white-space: nowrap; line-height: 1; } a.feedback-btn-link:hover, button.feedback-btn-link:hover, .doc-info .boxlink:hover { background-color: #000; border-color: inherit; color: #fff; } /* Code formatting requested from Nick Dusek */ pre { color: #000000; background-color: #e8e8e8; padding: 0.5em; font-size: 0.9rem; border-radius: 0.5em; } code { color: #000000; }</style><link rel="stylesheet" type="text/css" media="screen" href="/css/uw-buttons.css"><link rel="stylesheet" type="text/css" media="print" href="/css/print.css"></head><body><h1 class="hidden">NDSU IT Knowledge Base</h1><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5MRHB7J" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div id="skip-nav"><a href="#maincontent">Skip navigation</a></div><div id="body-container"><header role="banner"><div id="top-links"><div class="section group top"><div class="col span_top_1_of_3"><h1 class="hidden">NDSU IT Knowledge Base</h1></div><div class="col span_top_2_of_3"><div id="top-left-links"><ul><li class="first"><a href="https://www.ndsu.edu">North Dakota State University</a></li></ul></div></div><div class="col span_top_3_of_3"><div id="top-right-links"><ul><li class="first"><a href="https://www.ndsu.edu/about/">About</a></li><li><a href="https://www.ndsu.edu/academics/">Academics</a></li><li><a href="https://www.ndsu.edu/admission/">Admission</a></li><li><a href="https://kb.ndsu.edu/it/internal/">Internal Login</a></li></ul></div></div></div></div><div id="logo-search"><div id="group-logo"><a href="./"><span class="group-name">IT Knowledge Base</span></a></div><div id="under-logo-links"><ul><li class="first"><a href="https://www.ndsu.edu/it/">IT Home</a></li><li><a href="https://www.ndsu.edu/it/about/">About IT</a></li><li><a href="/">Services</a></li><li><a href="https://www.ndsu.edu/it/help/">Help & Support</a></li></ul></div><div id="search-form" class="lower" role="search"><form accept-charset="UTF-8" method="get" action="search.php" title="Search"><span id="resultc" role="status" aria-live="polite"></span><br><label for="q" class="hidden">Search term</label><input class="inputBox" id="q" type="text" name="q" placeholder="Search the KB..." value="" size="36" maxlength="140" onkeyup="resultC(this.value)" aria-controls="resultc" aria-autocomplete="both" autofocus> <label for="cat" class="hidden">Select topic</label><select class="selectBox kb-dropdown-fixed-300m" id="cat" name="cat" onchange="this.form.submit();"><option value="0">All Topics</option><option value="8865">Policies</option><option value="8939">Services</option><option value="8973">&nbsp; Accessibility and Universal Design</option><option value="8974">&nbsp; Accounts, Access, and ID Card</option><option value="10828">&nbsp; Administrative and Enterprise Applications</option><option value="8976">&nbsp; Communication and Collaboration Tools (Web, Video, Voice, Storage)</option><option value="8975">&nbsp; Computing Equipment, Software and Support</option><option value="8978">&nbsp; Internet and Networking</option><option value="9112">&nbsp; Online Services</option><option value="9113">&nbsp; Records Management</option><option value="10454">&nbsp; Research and Education Networks</option><option value="9114">&nbsp; Research Computing and Support</option><option value="8980">&nbsp; Security</option><option value="8982">&nbsp; Systems and Infrastructure for IT Partners</option><option value="8979">&nbsp; Teaching, Learning and Classrooms</option><option value="8990">&nbsp; Training and Workshops</option></select> <input class="search" type="submit" value="SEARCH"></form></div><script>if(document.getElementsByClassName("search")){document.getElementsByClassName("search")[0].addEventListener("click", searchBtn);}</script></div></header><div id="container"><div id="middle-sect1"><main id="maincontent" role="main"><div class="custom" id="custom1"><h2>Service categories</h2><div class="fr-element fr-view"><div class="doc-body"><div class="row"> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&cat=8973"><span class="fas fa-universal-access fa-5x"></span><br /><span>Accessibility and Universal Design</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8974"><span class="fas fa-user-cog fa-5x"></span><br /><span>Accounts, Access and ID Card</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&cat=10828"><span class="fas fa-desktop fa-5x"></span><br /><span>Administrative and Enterprise Applications</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8976"><span class="fas fa-volume-up fa-5x"></span><br /><span>Communication and Collaboration Tools</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8975"><span class="fas fa-print fa-5x"></span><br /><span>Computing Equipment, Software and Support</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8978"><span class="fas fa-wifi fa-5x"></span><br /><span>Internet and Networking</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="99044"><span class="fas fa-folder-open fa-5x"></span><br /><span>Records Management</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=9114"><span class="fas fa-network-wired fa-5x"></span><br /><span>Research Computing and Support</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&cat=10454"><span class="fas fa-project-diagram fa-5x"></span><br /><span>Research and Education Networks</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8980"><span class="fas fa-user-lock fa-5x"></span><br /><span>Security</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8982"><span class="fas fa-server fa-5x"></span><br /><span>Systems and Infrastructure for IT Partners</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8979"><span class="fas fa-school fa-5x"></span><br /><span>Teaching, Learning, and Classrooms</span></a> </div> <div class="block col-sm"> <a class="navigation-link" href="search.php?q=&amp;cat=8990"><span class="fas fa-chalkboard-teacher fa-5x"></span><br /><span>Training and Workshops</span></a> </div> </div><!--/row--></div></div></div><div id="topDocs"><h2>Top Documents of the Week</h2><ol id="kbtopdocs"><li><a href="12384">Clearing Browser Cache and Cookies</a></li><li><a href="97800">Email and Calendar (O365)</a></li><li><a href="99739">New Student Checklist</a></li><li><a href="15153">Chrome (Mac) - Clearing Cache and Cookies</a></li><li><a href="24629">Chrome (Windows) - Clearing Cache and Cookies</a></li><li><a href="96949">Office 365 - Email/Outlook Setup</a></li><li><a href="131836">What is the Zone of Proximal Development?</a></li><li><a href="15141">Internet Explorer 9, 10, and 11 (Windows) - Clearing Cache and Cookies</a></li></ol><a class="seemore" href="top.php">More Top Docs</a><br></div><div id="recentDocs"><h2>Most Recently Updated Documents</h2><ol id="kbtopdocs"><li><a href="110673">Student Privacy - Services and Data</a> <span class="internal-only-suffix">[Campus login required]</span></li><li><a href="134920">Software and Application Tools On-Demand Resources</a></li><li><a href="135456">Blackboard Ultra Project Information</a></li><li><a href="100623">Purchasing Supported Computing Hardware</a></li><li><a href="105465">Remote Desktop Protocol (RDP)</a></li><li><a href="101588">Self-Installed Software on IT-Managed Computers</a></li><li><a href="112927">Authorized DocuSign PowerForm Publishers</a></li><li><a href="141630">New Blackboard Ultra Updates</a></li></ol><a class="seemore" href="recent.php">More Recent Docs</a><br></div></main></div><footer><div id="copyright" role="contentinfo"><div class="address" style="text-align:left;max-width:1150px;margin-left:auto;margin-right:auto;"> <p><strong>Information Technology Division</strong><br> IT Service Center phone: <a href="tel:+17012318685" aria-label="+ 1. 7 0 1. 2 3 1. 8 6 8 5" class="phone-link">+1聽(701)聽231-8685</a><br> Administrative Calls Only: <a href="tel:+17012317961" aria-label="+ 1. 7 0 1. 2 3 1. 7 9 6 1" class="phone-link">+1聽(701)聽231-7961</a> / Fax:聽(701)聽231-8541<br> Campus Address: Quentin Burdick Building 206<br> Physical/delivery address: 1320 Albrecht Blvd, Fargo, ND 58102<br> Mailing address: NDSU Dept. 4510 / PO Box 6050 / Fargo, ND 58108-6050</p> <p><a href="https://www.ndsu.edu/privacy/">Privacy Statement</a></p> </div><br><div id="view-toggle"><p></p></div></div></footer></div></div><script src="/cssjs/kb-collapsing-modules.js" type="text/javascript"></script><script type="text/javascript"></script> <script src="https://use.fontawesome.com/releases/v5.10.2/js/all.js"></script> <script data-apikey="tq8L6IogRK6kZkGOlMVzdw" data-env="us01" src="https://us01ccistatic.zoom.us/us01cci/web-sdk/chat-client.js"></script> <!-- mobile doesn't have jquery --> <script src="/cssjs/libs/jquery/1.11.1/jquery-1.11.1.min.js"></script> <script src="https://cdn.datatables.net/v/dt/dt-1.10.20/cr-1.5.2/r-2.2.3/sp-1.0.1/datatables.min.js"></script> <script> $(document).ready(function() { $('table.datatable').each(function() { $(this).DataTable(); }); });</script><script type="text/javascript" src="/cssjs/kb-doc-collapsing-panels.js"></script><script>if(document.getElementsByTagName("a")){let els=document.getElementsByTagName("a");for(let i=0;i<els.length;i++){els[i].addEventListener("click", lnks);}}</script></body></html>

Pages: 1 2 3 4 5 6 7 8 9 10