Freshsales Reviews: Pricing & Software Features 2024

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data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>Freshsales Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e.png" class="attachment- size-" alt="Freshsales" srcset="https://s.financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e.png 440w, https://s.financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e-300x123.png 300w, https://s.financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e-220x90.png 220w, https://s.financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e-93x38.png 93w, https://s.financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e-354x145.png 354w" sizes="(max-width: 440px) 100vw, 440px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">9.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">95%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(19 user reviews)</a></span> </div> </div> </div> <div id="product-info-sticky-mobile" class="review-page__product sticky "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__info show-tablet"> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">5/5 <a id="enable-user-review-tab" href="#user-review">(19 user reviews)</a></span> </div> </div> <div id="product-buttons" class="review-page__product__btns" style="visibility: hidden" data-product="32190" data-main-term="3" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const 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(request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/freshsales/">FRESHSALES ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is Freshsales?</a></li> <li><a href="#benefits">Freshsales benefits</a></li> <li><a href="#features">Overview of Freshsales features</a></li> <li><a href="#problems">What Problems Will Freshsales Solve?</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">Freshsales pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#screenshots">Screenshots</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> <li><a href="#user-rev">User reviews</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of Freshsales" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447-300x155.jpeg 300w, https://s.financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447-232x120.jpeg 232w, https://s.financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447-93x48.jpeg 93w, https://s.financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447-281x145.jpeg 281w, https://s.financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447.jpeg 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="32190"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is Freshsales?</h3> </div> <p>Freshsales is a full-featured solution designed to automate the entire sales cycle, from attracting and nurturing leads to generating insights to close deals. Using Freshsales, sales teams can leverage advanced features and technology such as AI to manage contacts, accounts, and pipelines more efficiently.</p> <p>The software makes contact management easier for sales teams, allowing users to organize contacts into segments based on categories such as email activity, audience behavior, and page visits. Sales teams can also build detailed profiles of contacts and companies they work with. These features allow sales teams to have a 360-degree view of their contacts and deals, making it easier for them to add context to their interactions with leads and customers.</p> <p>Freshsales also comes with a wide variety of features for managing pipelines. Using Freshsales, sales teams can easily track the progress of all deals in the pipeline and manage multiple pipelines if needed. Through advanced technology such as its built-in Freddy AI, Freshsales provides insights into the deals with the best potential as well as forecasts on revenue. In addition, Freshsales provides access to curated and custom reports. These features help managers study sales performance according to advanced metrics.</p> <p>Freshsales is also designed to improve the productivity of sales teams. Reps can create follow-up tasks and attach appointment details for leads, contacts, and deals. Managers can also create customized sales activities to accommodate tasks unique to their sales process. Built-in communication features, such as chat and telephony ensure that reps and managers can collaborate without leaving the Freshsales interface.</p> <p>In addition to all these capabilities, Freshsales also seamlessly integrates with business platforms, including Google Apps, Office 365, and Microsoft Outlook. Sales teams can also access their Freshsales accounts on the go through Android and iOS mobile apps. All these features help ensure that teams have all the technology they need to boost sales productivity.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of Freshsales Benefits</h3> </div> <p><strong>Efficient contact and account management </strong></p> <p>Through Freshsales, sales teams can easily create and manage lists of qualified contacts, attaching details such as notes, tasks, and activity timelines to each contact. These detailed profiles provide a complete view of each contact. Freshsales also allows teams to create segments based on activities and behaviors, including email activity and form submissions. Moreover, custom filter views allow reps to view contacts based on any field value.</p> <p><strong>Advanced CRM customization</strong></p> <p>Using Freshsales, sales teams can efficiently organize their CRM systems. Users can create new fields and modules relevant to their sales processes and update leads and contacts with social profiles if available. CRM customization features also allow sales teams to set workflows, which can be defined to execute on a daily, weekly, or monthly basis for all records.</p> <p><strong>Easy pipeline management</strong></p> <p>Through Freshsales, sales teams can create visual sales pipelines to easily track the progress of deals. Multiple sales pipelines can also be created to suit unique sales processes and to ensure that deals are properly organized. For added convenience, pipelines can also be configured to surface deals with the lowest chances of being closed.</p> <p><strong>Valuable insights through Freddy AI</strong></p> <p>Freshsales comes with Freddy AI, which offers advanced features for contact scoring, deal insights, and suggestions for the next best action. Freddy AI can provide insights on engagement levels to help sales teams score leads and rank contacts and accounts. The technology also tracks deal activities and predicts which deals have the highest chances of closure, helping improve sales reps’ performance.</p> <p><strong>Convenient native CPQ capabilities</strong></p> <p>Freshsales also comes with built-in CPQ capabilities, allowing sales teams to create a wide variety of documents, including quotes, NDAs, and proposals. Templates can also be created to ensure consistency in the documents used by agents. Two-way syncing also ensures that updates on a document are reflected on attached records such as deals. In this way, agents can always work off updated records.</p> <p><strong>Hassle-free chat and telephony features</strong></p> <p>Using Freshsales, agents and managers can easily communicate with leads and contacts without leaving the platform. Freshsales comes with built-in phone features, along with capabilities for call routing, call transfers, and setting up phone trees and call queues. The software also supports chat widgets and a Team Inbox so agents and teams can quickly respond to chat queries.</p> <p><strong>Fully featured mobile apps</strong></p> <p>Sales teams can also use Freshsales’ iOS and Android mobile apps for on-the-go productivity. Through these mobile apps, users can create and manage contact lists, use filter views on lists, and schedule appointments and tasks. Files can also be uploaded and attached to records through these mobile apps.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of Freshsales Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Contact and account management</li> <li>Lead management</li> <li>Marketing lists</li> <li>Basic segmentation</li> <li>Behavioral segmentation</li> <li>Custom filter views</li> <li>Activity timeline</li> <li>Follow-up tasks and appointments</li> <li>Upcoming task dashboard</li> <li>To-do lists</li> <li>Custom fields and modules</li> <li>Merge and clone records</li> <li>Auto-assignment rules</li> <li>Auto-enrichment for profiles</li> <li>Time-based workflows</li> <li>Product catalog</li> <li>Visual sales pipeline</li> <li>Multiple pipeline management</li> <li>Weighted pipeline</li> <li>Multiple currencies</li> <li>Sales goals</li> <li>Sales forecasting</li> <li>Sales and deal teams</li> <li>Two-way email sync</li> <li>Team Inbox</li> <li>Sales sequences</li> <li>Freddy AI Insights</li> <li>Smart Matches</li> <li>Answer bot</li> <li>Predictive contact scoring</li> <li>Lead generation bot</li> <li>Next Best Action insights</li> <li>Email subscriptions</li> <li>Email scheduling</li> <li>Email templates</li> <li>Email tracking and metrics</li> <li>Built-in phone and chat</li> <li>Inbound caller ID</li> <li>Custom greetings</li> <li>Call masking</li> <li>Team and external number routing</li> <li>Call queues</li> <li>Call recording and opt-out</li> <li>IVR trees</li> <li>Smart escalation</li> <li>Holiday and non-business hours routing</li> <li>Callback request</li> <li>Chat history</li> <li>Read receipts</li> <li>Canned responses</li> <li>Chat assignment rules</li> <li>Chat Auto-resolve Rules</li> <li>IntelliAssign for incoming chat queries</li> <li>FAQ articles</li> <li>Chat Auto-resolve Rules</li> <li>Smartforms for contact capture</li> <li>Website activity tracking</li> <li>Custom and curated reports</li> <li>Document creation</li> <li>Document templates</li> <li>Android and iOS mobile apps</li> <li>API Access</li> <li>Zapier integration</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> <div class="review-page__gray"> <div id="problems" class="review-page__header"> <span class="rev-icon rev-icon--problems-solve"></span> <h3>What Problems Will Freshsales Solve?</h3> </div> <p><strong>Problem #1: Complicated workflows with multiple software</strong></p> <p>Solution: As an all-in-one solution for sales processes, Freshsales integrates CRM features and chat and telephony capabilities into its interface. Sales reps can respond to customers’ calls, emails, and chat queries right from the Freshsales interface and save time on switching between platforms. These features can help sales teams become more efficient and productive.</p> <p><strong>Problem #2: Poor lead nurturing resulting in fewer closed deals</strong></p> <p>Solution: Freshsales is designed to help sales reps nurture relationships with leads and customers. The platform can track previous interactions with contacts, so reps can use this information to add context to conversations with leads. This engagement tracking feature can help agents in nurturing leads and closing more deals.</p> <p><strong>Problem #3: Sales teams fail to meet performance goals</strong></p> <p>Solution: Freshsales comes with Freddy AI, a technology that helps agents score leads and provides insights on deals’ chances of closure. Through Freddy AI, agents can identify deals with the highest chance of closure and commit to closing these deals to meet performance quotas.</p> </div> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2023/01/Expert-2023.png?width=275&token=c7q-SJuT7Oo3BFANhHJZBA" data-srcset="https://sip.financesonline.com/uploads/2023/01/Expert-2023.png?width=275&token=c7q-SJuT7Oo3BFANhHJZBA 1x, https://sip.financesonline.com/uploads/2023/01/Expert-2023.png?width=550&token=Q-5ofGvXYpQWD0cZSgHdiQ 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2023/01/Supreme-Software2023.png?width=275&token=n2SrofJE_k_c-1XmqQ9ffQ" data-srcset="https://sip.financesonline.com/uploads/2023/01/Supreme-Software2023.png?width=275&token=n2SrofJE_k_c-1XmqQ9ffQ 1x, https://sip.financesonline.com/uploads/2023/01/Supreme-Software2023.png?width=550&token=wHRF4AjkJ2gszJ_K12FYCw 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>Freshsales Position In Our Categories</h3> </div> <p> Because businesses have specific business-related needs, it is practical that they steer clear of going for an all-encompassing, ideal system. Regardless, it is nearly futile to discover such application even among widely used software products. The efficient thing to do can be to shortlist the numerous chief aspects that merit examination such as important features, pricing, technical skill levels of the employees, business size, etc. Then, you must perform the research exhaustively. Have a look at these Freshsales evaluations and scrutinize each of the software solutions in your list in detail. Such well-rounded research guarantee you weed out mismatched apps and subscribe to the one that offers all the tools your company requires. </p> <p><strong>Position of Freshsales in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>3</span> </div> <p>Freshsales is one of the <strong>top 3</strong> <a href="https://financesonline.com/c/crm-software/">CRM Software</a> products</p> </div> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>3</span> </div> <p>Freshsales is one of the <strong>3</strong> <a href="https://financesonline.com/c/sales-tools/">Sales Tools</a> products</p> </div> <div class="clearfix"></div> </div> <p>Each enterprise has different wants and needs a system that can be personalized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you search a software system, first be sure what you want it for. Read some Freshsales CRM Software reviews and ask yourself do you need basic features or do you require sophisticated tools? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these queries to assist your search. There are lots of elements that you need to reflect on and these include your finances, particular business needs, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that presents all that you require to boost your organization efficiency and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does Freshsales Cost?</h3> </div> <p><strong>Freshsales Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--add"></span></p> </div> <div class="review-page__table__row"> <span>Growth</span> <p>$9/user/month</p> </div> <div class="review-page__table__row"> <span>Pro</span> <p>$39/user/month billed annually or $47/user/month billed monthly</p> </div> <div class="review-page__table__row"> <span>Enterprise</span> <p>$69/user/month billed annually or $83/user/month billed monthly</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are Freshsales pricing details?</h3> </div> <p><strong>Freshsales Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--add"></span></p> </div> <div> <p>Growth</p> <p>$9/user/month</p> </div> <div> <p>Pro</p> <p>$39/user/month billed annually or $47/user/month billed monthly</p> </div> <div> <p>Enterprise</p> <p>$69/user/month billed annually or $83/user/month billed monthly</p> </div> </div> <p>Freshsales is available with three paid plans: Growth, Pro, and Enterprise.</p> <p><strong>Growth</strong> – $9/user/month</p> <ul> <li>Free for up to 3 users</li> <li>Activity Home Dashboard</li> <li>Basic custom fields</li> <li>Profile avatars for contacts and accounts</li> <li>Merge records</li> <li>Clone records</li> <li>Record tags</li> <li>Email template tags</li> <li>Up to 20 custom workflows</li> <li>Visual sales pipeline</li> <li>Rotten deals</li> <li>Weighted pipeline</li> <li>Contextual collaboration with Slack</li> <li>In-app notifications</li> <li>Email notifications</li> <li>Mobile push notifications</li> <li>Desktop notifications</li> <li>Unlimited file storage</li> <li>Recycle bin</li> <li>Conversations view, including awaiting response</li> <li>Two-way Email Sync</li> <li>Team Inbox</li> <li>Email forwarding</li> <li>Personalized bulk emails</li> <li>5 sales sequences per user</li> <li>Email Subscriptions</li> <li>Bulk email metrics</li> <li>Email scheduling</li> <li>Email templates</li> <li>Email tracking</li> <li>Real-time email alerts</li> <li>Number porting</li> <li>Call masking</li> <li>Ringtone customization</li> <li>Forward to phone</li> <li>Hold music customization</li> <li>Basic wait queues</li> <li>Team routing</li> <li>External number routing</li> <li>Voicemails and voicemail drop</li> <li>Call recording</li> <li>Business hours</li> <li>Basic call queues</li> <li>Chat history beyond 30 days</li> <li>Read receipts</li> <li>Typing indicator</li> <li>Canned response</li> <li>Custom views for Team Inbox</li> <li>Default business hours for chat</li> <li>Chat assignment rules</li> <li>Conversation labels</li> <li>FAQ articles</li> <li>Unread email notifications</li> <li>Up to 10 Quick Access files</li> <li>Offline experience</li> <li>Private Notes</li> <li>SMS integration</li> <li>Facebook Messenger integration</li> <li>Predictive Contact Scoring</li> <li>Classic Forms</li> <li>US, EU, IN, ANZ Data Centers</li> <li>User hierarchy</li> <li>Curated reports</li> <li>Custom reports</li> <li>API Access (1000/account/hour)</li> <li>Zapier integration</li> <li>Google Apps integration</li> <li>Gmail add-on</li> <li>Google Calendar integration</li> <li>Office 365 calendar integration</li> <li>Google Contact sync</li> <li>Outlook contact sync</li> <li>Outlook add-in</li> <li>Freshdesk integration</li> <li>Marketplace integration</li> <li>Automatic call logging for mobile</li> <li>Check-in capabilities for meetings and appointments</li> <li>Send bulk emails from mobile app</li> <li>File uploads</li> </ul> <p><strong>Pro</strong> – $39/user/month billed annually or $47/user/month billed monthly</p> <ul> <li>All Growth features</li> <li>Offline events</li> <li>Custom sales activities</li> <li>Advanced CRM customization</li> <li>Up to 50 auto-assignment rules for contacts, accounts, and deals</li> <li>Up to 50 custom workflows</li> <li>Time-based workflows</li> <li>Product catalog</li> <li>Multiple sales pipelines</li> <li>Sales goals</li> <li>Multiple currencies for deals</li> <li>Up to 50 sales teams</li> <li>10 sales sequences per user</li> <li>Warm transfer for calls</li> <li>Bring Your Own Carrier feature</li> <li>After Call Work</li> <li>Pause call recordings</li> <li>IVR/phone trees</li> <li>Advanced call queues</li> <li>Agent extensions</li> <li>Smart escalations</li> <li>Non-business hours routing</li> <li>SIP connections</li> <li>Real-time queue visibility</li> <li>Real-time agent activity</li> <li>Conference calling</li> <li>IntelliAssign capabilities for incoming chat queries</li> <li>Up to 25 Quick Access files</li> <li>Chat auto-resolve rules</li> <li>Chat campaigns</li> <li>WhatsApp integration</li> <li>Apple Business Chat Integration</li> <li>Smart Matches</li> <li>Lead Generation Bot</li> <li>Answer Bot</li> <li>Deal Insights</li> <li>Next Best Action insights</li> <li>Out-of-office detection</li> <li>Smartforms</li> <li>Up to 50 custom user roles</li> <li>Territory management</li> <li>API access (2000/account/hour)</li> <li>Offline access to records through mobile app</li> </ul> <p><strong>Enterprise</strong> – $69/user/month billed annually or $83/user/month billed monthly</p> <ul> <li>All Pro features</li> <li>Up to 10 custom modules for CRM</li> <li>Auto-profile enrichment</li> <li>Sales forecasting</li> <li>Up to 100 sales teams</li> <li>Deal teams</li> <li>Audit logs</li> <li>Up to 25 sales sequences per user</li> <li>Holiday calendar</li> <li>Holiday routing</li> <li>Call recording opt-out</li> <li>Call center agent statuses</li> <li>Queue callback (virtual hold)</li> <li>Up to 50 Quick Access files</li> <li>Commit to Deals insights</li> <li>Website activity tracking</li> <li>Web application event tracking</li> <li>Field-level permissions</li> <li>Advanced metrics</li> <li>Dedicated account manager</li> </ul> <p>Freshsales’ Growth, Pro and Enterprise plans can also enhance their accounts with the following CPQ add-ons:</p> <ul> <li>Document creation</li> <li>Document types</li> <li>Document templates</li> <li>Document cloning</li> <li>Document sharing</li> <li>Document Activity Timeline</li> <li>Sync documents with deals</li> </ul> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 18 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 1 </span> </div> </div> <p> <p>We are aware that when you choose to get a CRM Software it’s important not only to find out how experts rank it in their reviews, but also to discover whether the actual clients and companies that purchased it are genuinely content with the service. Because of that need we’ve created our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and Freshsales reviews across a wide range of social media sites. The data is then featured in a simple to understand way revealing how many users had positive and negative experience with Freshsales. With that information at hand you will be ready to make an informed business choice that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="What is Freshsales CRM?" width="640" height="360" data-src="https://www.youtube.com/embed/HYX9_r_pvQE?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> <div id="screenshots" class="review-page__header"> <span class="rev-icon rev-icon--screenshots"></span> <h3>Screenshots</h3> </div> <div class="review-page__carousel owl-carousel owl-theme"> <div class="item"> <a href="https://financesonline.com/uploads/2022/01/vp58ca2c1935c069a4e31f76a91a338ec8.jpg" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2022/01/vp58ca2c1935c069a4e31f76a91a338ec8-300x155.jpg" alt="Screenshot" class="lazyload"></a> </div> <div class="item"> <a href="https://financesonline.com/uploads/2022/01/vpa3dd985a4ec667743389f65efec606c7.png" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2022/01/vpa3dd985a4ec667743389f65efec606c7-300x155.png" alt="Screenshot" class="lazyload"></a> </div> <div class="item"> <a href="https://financesonline.com/uploads/2022/01/vpfc35376d80e07ca1bc5a959b2d14eb70.png" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2022/01/vpfc35376d80e07ca1bc5a959b2d14eb70-300x155.png" alt="Screenshot" class="lazyload"></a> </div> <div class="item"> <a href="https://financesonline.com/uploads/2021/08/1-bulk-email-metrcis.one-half.png" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2021/08/1-bulk-email-metrcis.one-half-300x155.png" alt="Screenshot" class="lazyload"></a> </div> <div class="item"> <a href="https://financesonline.com/uploads/2021/08/CPQ-1-FS.png" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2021/08/CPQ-1-FS-300x155.png" alt="Screenshot" class="lazyload"></a> </div> <div class="item"> <a href="https://financesonline.com/uploads/2021/08/1-screenshot-2020-10-23-at-2-22-44-pm.full_.png" data-lightbox="screenshots"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/uploads/2021/08/1-screenshot-2020-10-23-at-2-22-44-pm.full_-300x155.png" alt="Screenshot" class="lazyload"></a> </div> </div> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Linux</li><li>Android</li><li>iPhone/iPad</li><li>Mac</li><li>Web-based</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li><li>Open API</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li><li>German</li><li>Spanish</li><li>French</li><li>Russian</li><li>Italian</li><li>Dutch</li><li>Portugese</li><li>Polish</li><li>Swedish</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Free</li><li>Monthly payment</li><li>Annual Subscription</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li class="ok"><span class="icon icon--checked"></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for Freshsales?</h3> </div> <p>Freshsales integrates with the following apps:</p> <ul> <li>Slack</li> <li>Zapier</li> <li>Google Apps</li> <li>Freshdesk</li> </ul> <p> The platform also supports syncing of calendars and contacts from Google Calendar, Office 365, Google contacts, and Outlook contacts.</p></p> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="user-reviews__stars"> <div class="average-score"> <div class="review-page__header mb-show"><h3><span class="rev-icon icon icon--user-reviews"></span>Freshsales User Reviews</h3></div> <p class="mb-hide">Freshsales average rating: </p> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:100%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="210" height="39" > </div> <span class="score">5/5 <span id="ur-scroll">(19 user reviews)</span></span> </div> </div> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="user-reviews__write "> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="user-reviews__top-least"> <div class="col"> <p>The most favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Jon" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p >Jon</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> I was searching for a solution that could help me to manage the CRM. Freshsales offers great tools that are great and valuable for following our leads, converting them and keeping in touch with the existing ones. It is great tool for converting leads into customers and thanks to its score system we are able to highlight those who are interested in our services and products. The UI is fresh, everything in perfect order and seamless.</p> <p><strong>CONS:</strong> They could make the dashboard more powerful when controling data.</p> </div> <div class="review-meta"> <p>Reviewed 7 years ago</p> <a href="/p/freshsales/freshsales-does-the-job-63281/" title="Read review">Read full review ></a> </div> </div> </div> </div> <div class="col"> <p>The least favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ryan S" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Ryan S</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> Easy to set up and use, lots of features, integrates with Freshdesk ticket system and Freshchat.</p> <p><strong>CONS:</strong> If you customers don't speak english forget about using this CRM as you cannot create a fully internationalized experience for your customers and Freshsales literally don't care. After subscribing as a lead to the CRM there is a ugly non customizable page that customers arrive on which says you subscribed successfully in english and this cannot be changed or styled. When you talk to support they claim this is not a problem and that it is not a priority apparently because not enough customers have requested the change (obviously they have more english speaking customers than non english speaking hence there will never be enough requests to make it a prio over english speaking customers requests). They cannot even say when they will fix this issue, not even say within a year, they literally told us it is not on their agenda and they can do nothing about it. In general any bug or problem you have will never get fixed by support and I don't think they ever even bring it up with there dev team, they will only refer you to documentation and then make excuses for months and months and months until you give up asking. Its a real shame as the CRM has a lot of great features, is easy to us, but is let down by vital missing features and their terrible support, and the dev team who release features and removes them without notifying any customers and don't care that it caused you problems in the process.</p> </div> <div class="review-meta"> <p>Reviewed 3 years ago</p> <a href="/p/freshsales/crm-is-not-suitable-for-non-english-speaking-customers-157498/" title="Read review">Read full review ></a> </div> </div> </div> </div> </div> <div class="more-reviews"> <p>More reviews from 19 actual users:</p> <div class="sort"> <p>Sort by:</p> <div id="sort-reviews" class="nice-dropdown" data-id="32190" data-related-id=""> <span>Latest</span> <ul class="reviews-sort"> <li data-option="latest">Latest</li> <li data-option="useful">Most useful</li> <li data-option="positive">Most positive</li> <li data-option="negative">Most negative</li> </ul> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="sortable-reviews"> <div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">CRM is not suitable for Non English Speaking Customers</p> <a href="/p/freshsales/crm-is-not-suitable-for-non-english-speaking-customers-157498/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ryan S" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ryan S</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">1/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.11.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Financial Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Easy to set up and use, lots of features, integrates with Freshdesk ticket system and Freshchat.</p> <p><strong>CONS:</strong> If you customers don't speak english forget about using this CRM as you cannot create a fully internationalized experience for your customers and Freshsales literally don't care. After subscribing as a lead to the CRM there is a ugly non customizable page that customers arrive on which says you subscribed successfully in english and this cannot be changed or styled. When you talk to support they claim this is not a problem and that it is not a priority apparently because not enough customers have requested the change (obviously they have more english speaking customers than non english speaking hence there will never be enough requests to make it a prio over english speaking customers requests). They cannot even say when they will fix this issue, not even say within a year, they literally told us it is not on their agenda and they can do nothing about it. In general any bug or problem you have will never get fixed by support and I don't think they ever even bring it up with there dev team, they will only refer you to documentation and then make excuses for months and months and months until you give up asking. Its a real shame as the CRM has a lot of great features, is easy to us, but is let down by vital missing features and their terrible support, and the dev team who release features and removes them without notifying any customers and don't care that it caused you problems in the process.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="157498"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="157498"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">You can manage all your work from single platform</p> <a href="/p/freshsales/you-can-manage-all-your-work-from-single-platform-63278/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ed" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ed</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 26.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> What I like most about this tool is the fact that I can easily manage leads from one place. I cans end emails, track pipelines, winnig deals and managiong calendar in real time from dashboard. I personally like the email tracking feature because It provides me with full information about those who viewed the email.</p> <p><strong>CONS:</strong> I haven’t run into some issues or something that I might dislike about this tool.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63278"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63278"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><a href="#" class="review-show-more user-review-show-more">Show More User Reviews (19)</a><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">I find this to be an exceptional CRM.</p> <a href="/p/freshsales/i-find-this-to-be-an-exceptional-crm-109042/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Omar" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Omar</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 19.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We run a unique business. We have a differen approach of generating leads and organizing accounts. Freshsales assisted us in every step to create a CRM that functions with the needs of our company. We've scheduled a lot of calls from their team. Their support team is professional, helpful, and very polite in answering all our inquiries.</p> <p><strong>CONS:</strong> There's nothing really wrong with the platform that I hate. Our company had to deal with challenges in landing a CRM that caters to our specific needs. We test most CRMs in the market. Turn out, Freshsales has met a majority of our needs compared to other platforms.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109042"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109042"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">An excellent system with responsive support.</p> <a href="/p/freshsales/an-excellent-system-with-responsive-support-109037/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Dixie" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Dixie</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> We like how easy it is to make customizations. We also like how the Freshsales team is constantly available for phone calls for any tech problems. The flow of the pipeline is clear and prompts that are purposely set up for every deal are on the same page. It also encourages us to push the deal forward.</p> <p><strong>CONS:</strong> The only difficulty that we faced is that there have been times when redundant fields are displayed. Certain glitches can be seen in the Quickbooks integration. It'd be nice if there's a colour cue in case a deal gets stalled at a specific stage.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109037"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109037"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Freshsales offers great set of features and it has one of the best customer services</p> <a href="/p/freshsales/freshsales-offers-great-set-of-features-and-it-has-one-of-the-best-customer-services-63273/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Lila" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Lila</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 13.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Media Production</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> You can quickly and easily use Freshsales, all you have to do is to sign up for an account, change some email options and get started. It doesn’t require too much tweaking because everything is simple and the tool is self-explanatory. I like the integration with Zapier, and I like that sign up request means that you have lead into Freshsales and then you can convert them to contacts as soon as their account is setup.</p> <p><strong>CONS:</strong> The email text box is small and this means that I have to scroll on longer messages in order to find what I’m looking for.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63273"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63273"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Smooth as butter and simple to use.</p> <a href="/p/freshsales/smooth-as-butter-and-simple-to-use-109039/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Alison" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Alison</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I like the Kanban function with deals. I love filtering out my customers/deals or leads filtered according to my preferences. I get to keep my leads/contacts/companies separated while showcasing relationships of all parties. When it comes to online support, Freshsales is fantastic since you get answers almost immediately.</p> <p><strong>CONS:</strong> There's currently no dashboard available in their Garden plan. There are issues connecting customers between this tool and Freshdesk. Training requires further attention regarding content being covered during webinars and taking part in the test. If training is a lot more interactive webinars, then dealing with situations imposed by questions in a test can be answered.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109039"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109039"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Sales is what we’re about.</p> <a href="/p/freshsales/sales-is-what-were-about-109044/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Rod" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Rod</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 13.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Education Management</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> It gives my team and I the freedom to send out drafted emails with on a customized pattern then setting a timetable for those, and synchonizing them with calendars. I can automatically get them to our contact records to have all the pertinent details exported. I love using it!</p> <p><strong>CONS:</strong> I didn't run into any issues with this tool. As for my team, they're totally happy using it. The best thing with this is that it can help us be more productive.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109044"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109044"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Samuel Guimaraes</p> <a href="/p/freshsales/samuel-guimaraes-109035/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Debbie" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Debbie</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 13.05.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> The good thing with this is that you can monitor all activities you've made with the customer. It's a big help especiall when trying to meet the goals that our boss has proposed for us. In addition, it lets us know on how we can close a deal. It has loads of information. Plus it has tutorials that are easy to understand.</p> <p><strong>CONS:</strong> It's hard working with its especially when the internet starts to slow down. That means it would entail one to have a very fast internet connection to run this platform. It gets crazy at times when trying to get to the database. We can't export the .CSV information from our own data feed sheet.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109035"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109035"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It offers lot of features and functionality and it is extremely simple and easy to use</p> <a href="/p/freshsales/it-offers-lot-of-features-and-functionality-and-it-is-extremely-simple-and-easy-to-use-63277/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Cora" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Cora</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 28.03.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> As data analyst I need a solution so I can manage CRM without wasting too much time on it. Freshsales does the job because it provides me full set of functionality for sales leads, and it shows me ways to interact with my current customers. I like that I can track potential customers and leads. Its interface is clean and straightforward and it is highly customizable. Thanks to its mobile apps I can keep track of records and track numbers and emails in less than no time.</p> <p><strong>CONS:</strong> It can be really frustrating when I need to delete huge amount of records manually.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63277"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63277"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Easy to handle and accessible.</p> <a href="/p/freshsales/easy-to-handle-and-accessible-109041/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Barbara" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Barbara</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 24.03.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> It gave lots of opportunities to help me concentrate on my sales. When I use it, I saved a ton of resources and time. The app does a tremendous job assigning potential customers. I create my own meetings and tasks while receiving email alerts. I feel like are robust featuers that can help you succeed in business.</p> <p><strong>CONS:</strong> At times, it runs really slow. I'd like it if it runs a little faster. What's more, our customers want to create an integration with social media channels like Facebook, Twitter, and etc... I'm also in need of increasing the comments section while being given the freedom to make font customizations.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109041"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109041"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">A great platform to have for prospecting as well as closing deals.</p> <a href="/p/freshsales/a-great-platform-to-have-for-prospecting-as-well-as-closing-deals-109038/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Gary" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Gary</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 09.03.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Internet</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> There are a ton of reasons to love this platform. It can actually help in prospecting and closing deals. It comes with a fantastic UI. It's a lot better than other CRMs in today's market. It comes with a great points system to have good leads qualification. It also has an integrated phone number that can be activated for logging and recording calls straight to the CRM platform.</p> <p><strong>CONS:</strong> It'd be nice if you're given the ability to manage system scores for leads qualifications. In addition, customer support could respond a bit quicker when dealing with issues. For instance, we were close to a week with an issue. Answers for every question that we had came every couple or so days when there was something important.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109038"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109038"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">It has wonderful feature and simple set up process</p> <a href="/p/freshsales/it-has-wonderful-feature-and-simple-set-up-process-63274/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Bob" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Bob</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 01.01.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Thanks to 2-way email tracking and bulk email functions we can save lot of times and we are able to connect and interact with customers in real time. We are now more focused on our core business. The set up is easy and straightforward and if you run into some issues or misunderstanding you can always rely on product’ support service.</p> <p><strong>CONS:</strong> I’d like to have options to disable or at least hide some standard fields and elements so I can make the workflow even more easier, because there are some functionality that do not serve our business needs so we’d like to hide them.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63274"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63274"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">You can make this excellent tool your own.</p> <a href="/p/freshsales/you-can-make-this-excellent-tool-your-own-109043/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Jeanne" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Jeanne</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 10.05.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I like everything it has to offer. I like how you can customize things. The support team has been nothing short of fantastic. Pleasant user interface experience. Functionality is excellent. This is a system that takes a bit of time to develop. I gets better with time. The implementation was helpful for our development.</p> <p><strong>CONS:</strong> One of the biggest difficulties that I had to face was creating everything from scratch. Implementation appears to be a bit slow. The great thing with HubSpot or Salesforce is that they've done those things a million times. As a result, they've got templates for it.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109043"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109043"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">This is wonderful lead solution</p> <a href="/p/freshsales/this-is-wonderful-lead-solution-63275/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Bonnie" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Bonnie</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 02.05.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> N/A</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I like that we can manage leads easily and put all data on each client. This is great solution for team work because I can assign tasks to my co-workers. I get email notifications whenever client checks on an email.</p> <p><strong>CONS:</strong> I don’t like that ranking points of a lead stop rise when changing some information that wasn’t accurate or when I need to add new camps and info. It would be great if the points rise up whenever client shows some interest such as feedback. Also, they could add option to clean data.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63275"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63275"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Valuable solution with affordable price</p> <a href="/p/freshsales/valuable-solution-with-affordable-price-63280/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Roger" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Roger</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 30.04.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I really like Freshsales and everything about this solution. I can easily set up account by using its features. The UI is seamless and intuitive onel. It offers great set of features that provide us with neccessary insights that are helpful for closing deals. I personally like the in-app email notifications, website visitor analytics and segmentation and automatic profile enrichment.</p> <p><strong>CONS:</strong> They could make follow-up emails automated based on prospect’s behavior.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63280"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63280"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Affordable, simple and perfect CRM solution</p> <a href="/p/freshsales/affordable-simple-and-perfect-crm-solution-63276/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Martha" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Martha</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 15.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Consumer Goods</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I have tried lot of similar CRM products but Freshsales is something different. It integrates perfectly with other products and it has built-in phone, it has bulk email functionality, gmail integration, provides notifications. You can have lot of options, capabilities and functionalities by paying for one product like Freshsales. The other good thing is that it doesn’t require managing everytime when we have orders and this saves us lot of time and energy.</p> <p><strong>CONS:</strong> They could add more features for reports. Also, I’d like to see the phone interface changed. Before Freshsales we had used other similar solution and as far as I can say that we won’t go back to the previous one or trying to search for new one.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63276"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63276"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Know your customers thoroughly.</p> <a href="/p/freshsales/know-your-customers-thoroughly-109036/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ted" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ted</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 10.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Real Estate</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> It appears to have rapidly improved. You'll realize that it offers a combination of just about every Sales CRM there is. Anything that appears relevant to a contact can be see in the comprehensive page. Interactions with other people that can't be spotted in your contact list can automatically receive additional leads.</p> <p><strong>CONS:</strong> It appears the contact sync isn't available. We wanted to depend on Zapier to synchonize directly with Google. Pricing will be more expensive as you move up to higher tier plans. Its iOS app isn't formatted for the iPhone X and it doesn't look polished.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="109036"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="109036"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">One of the best CRM solutions</p> <a href="/p/freshsales/one-of-the-best-crm-solutions-63279/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Gloria" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Gloria</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 02.03.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I have great experience with Freshsales, I tried Salesforce, Sugar and Nimble and as far as I can tell Freshsales offers huge amount of features that are great for running our services. The system is intuitive, easy to use and its UI is simple and straightforward. There are lot of things that I like about this tool, like email tracking, read receipts, reply notifications. I can respond to emails and keep in touch with our customers in real time.</p> <p><strong>CONS:</strong> They could enlarge the size od the data entry box when replying to an email, I believe they will work on this issue.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63279"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63279"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Freshsales does the job</p> <a href="/p/freshsales/freshsales-does-the-job-63281/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Jon" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Jon</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 15.01.2018</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> I was searching for a solution that could help me to manage the CRM. Freshsales offers great tools that are great and valuable for following our leads, converting them and keeping in touch with the existing ones. It is great tool for converting leads into customers and thanks to its score system we are able to highlight those who are interested in our services and products. The UI is fresh, everything in perfect order and seamless.</p> <p><strong>CONS:</strong> They could make the dashboard more powerful when controling data.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="63281"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="63281"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=32190">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="32190"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--resources"></span> <h3>Useful Freshsales Resources</h3> </div> <ul class="ul-normal"> <li><a href="https://financesonline.com/freshsales-pros-cons-leading-crm-software-solution/" title="Freshsales: Pros & Cons Of The Leading CRM Software Solution">Freshsales: Pros & Cons Of The Leading CRM Software Solution</a></li> <li><a href="https://financesonline.com/much-freshsales-cost-get-free-trial/" title="How Much Does Freshsales Cost? Get A Free Trial">How Much Does Freshsales Cost? Get A Free Trial</a></li> <li><a href="https://financesonline.com/top-5-crm-software-small-business-2017/" title="10 Best CRM Software for Small Business in 2024">10 Best CRM Software for Small Business in 2024</a></li> <li><a href="https://financesonline.com/best-free-crm-software-solutions-consider-2017/" title="Guide to Best Free CRM Software Solutions to Consider in 2024">Guide to Best Free CRM Software Solutions to Consider in 2024</a></li> <li><a href="https://financesonline.com/pipedrive-salesforce-hubspot-base-freshsales-best-crm/" title="Pipedrive vs Salesforce, Hubspot, Base and Freshsales: Which Is the Best CRM?">Pipedrive vs Salesforce, Hubspot, Base and Freshsales: Which Is the Best CRM?</a></li> <li><a href="https://comparisons.financesonline.com/top-10-alternatives-salesforce-crm-popular-crm-software-solutions/" title="Top 10 Alternatives to Salesforce CRM: Popular CRM Software Solutions">Top 10 Alternatives to Salesforce CRM: Popular CRM Software Solutions</a></li> </ul> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular Freshsales Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dvcmtib29rcy8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Workbooks" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Workbooks-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Workbooks-logo2.png 186w" /></div> <a href="/p/workbooks/" title="Workbooks" >Workbooks Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">9.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RpZ2VybHJtLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TigerLRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/02/tigerlrm-logo-93x48.png 93w, https://s.financesonline.com/uploads/2023/02/tigerlrm-logo.png 186w" /></div> <a href="/p/tigerlrm/" title="TigerLRM" >TigerLRM Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2V4ZXJ0LWNybS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="eXert CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/eXert-CRM-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/eXert-CRM-logo2.png 186w" /></div> <a href="/p/exert-crm/" title="eXert CRM" >eXert CRM Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Jvb2xtZW50LWNybS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Boolment CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/boolment-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/boolment-logo2.png 186w" /></div> <a href="/p/boolment-crm/" title="Boolment CRM" >Boolment CRM Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvc2VudGlhbC8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Cosential" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Cosential-logo2-1-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Cosential-logo2-1.png 186w" /></div> <a href="/p/cosential/" title="Cosential" >Cosential Reviews: Pricing & Software Features 2024</a> </div> <div class="products-table__right">7.0</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To Freshsales By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dha2V1cHNhbGVzLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WakeUpSales" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/WakeUpSales-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/WakeUpSales-logo2.png 186w" /></div> <a href="/p/wakeupsales/" title="WakeUpSales" >How much does WakeUpSales cost?</a> </div> <div class="products-table__right">$9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Ftb2NybS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Kommo" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/06/amol-93x48.png 93w, https://s.financesonline.com/uploads/2015/06/amol.png 200w" /></div> <a href="/p/amocrm/" title="Kommo" >How much does Kommo cost?</a> </div> <div class="products-table__right">$15</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dwLWNybS1zeXN0ZW0v""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WP-CRM System" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/12/wp-crm-system-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2020/12/wp-crm-system-logo-thumbnail.png 186w" /></div> <a href="/p/wp-crm-system/" title="WP-CRM System" >How much does WP-CRM System cost?</a> </div> <div class="products-table__right">$99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NvbnRyYXhhd2FyZS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ContraxAware" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/ContraxAware-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/ContraxAware-logo-2.png 186w" /></div> <a href="/p/contraxaware/" title="ContraxAware" >How much does ContraxAware cost?</a> </div> <div class="products-table__right">$500</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N1cHBvcnRjZW50ZXItcGx1cy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ManageEngine SupportCenter Plus" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2015/07/SupportCenter-Plus-1l-93x48.png 93w, https://s.financesonline.com/uploads/2015/07/SupportCenter-Plus-1l.png 120w" /></div> <a href="/p/supportcenter-plus/" title="ManageEngine SupportCenter Plus" >How much does ManageEngine SupportCenter Plus cost?</a> </div> <div class="products-table__right">$945</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending CRM Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL251dHNoZWxsLWNybS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Nutshell CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/nutshell-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/nutshell-logo2.png 186w" /></div> <a href="/p/nutshell-crm/" title="Nutshell CRM reviews" >What do users think about Nutshell CRM</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">9.4</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3BhcmV0by1jcm0v""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="Pareto CRM" data-src="https://financesonline.com/uploads/2017/11/Pareto-3.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/pareto-crm/" title="Pareto CRM reviews" >What do users think about Pareto CRM</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">5.5</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Bpdm90YWwtY3JtLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Pivotal CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/avolin-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/avolin-logo2.png 186w" /></div> <a href="/p/pivotal-crm/" title="Pivotal CRM reviews" >What do users think about Pivotal CRM</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JlYXJib29rLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Bearbook" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/06/Bearbook-crm-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/06/Bearbook-crm-logo2.png 186w" /></div> <a href="/p/bearbook/" title="Bearbook reviews" >What do users think about Bearbook</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL25ldGh1bnQtY3JtLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="NetHunt CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/nethunt-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/nethunt-logo2.png 186w" /></div> <a href="/p/nethunt-crm/" title="NetHunt CRM reviews" >What do users think about NetHunt CRM</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.4</div> <div class="col col--50">95%</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>Freshsales Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1pbmZ1c2lvbnNvZnQ=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Infusionsoft" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/06/vpccb231b307279fd3053635b2be4bb55e-93x48.png 93w, https://s.financesonline.com/uploads/2021/06/vpccb231b307279fd3053635b2be4bb55e.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-infusionsoft" title="Comparison of Freshsales vs. Infusionsoft" class="set-width" >Who should you choose Freshsales or Infusionsoft</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1udXRzaGVsbC1jcm0=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Nutshell CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/nutshell-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/nutshell-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-nutshell-crm" title="Comparison of Freshsales vs. Nutshell CRM" class="set-width" >Who should you choose Freshsales or Nutshell CRM</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1iYXNlLWNybQ==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Base CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2014/10/Base_CRM_logo1-93x48.png 93w, https://s.financesonline.com/uploads/2014/10/Base_CRM_logo1.png 200w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-base-crm" title="Comparison of Freshsales vs. Base CRM" class="set-width" >Who should you choose Freshsales or Base CRM</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1icG1vbmxpbmUtY3Jt""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="bpm'online CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2017/06/bpml-93x48.png 93w, https://s.financesonline.com/uploads/2017/06/bpml.png 200w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-bpmonline-crm" title="Comparison of Freshsales vs. bpm'online CRM" class="set-width" >Who should you choose Freshsales or bpm'online CRM</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1ib29sbWVudC1jcm0=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Boolment CRM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/boolment-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/boolment-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-boolment-crm" title="Comparison of Freshsales vs. Boolment CRM" class="set-width" >Who should you choose Freshsales or Boolment CRM</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1kZWphb2ZmaWNl""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="DejaOffice" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/07/DejaOffice-PC-CRM-Small-Thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2020/07/DejaOffice-PC-CRM-Small-Thumbnail.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-dejaoffice" title="Comparison of Freshsales vs. DejaOffice" class="set-width" >Who should you choose Freshsales or DejaOffice</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1jYWZsb3U=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CAFLOU" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/04/vpfcdedffc6cc35374f4b294151d01a78e-93x48.jpeg 93w, https://s.financesonline.com/uploads/2023/04/vpfcdedffc6cc35374f4b294151d01a78e.jpeg 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-caflou" title="Comparison of Freshsales vs. CAFLOU" class="set-width" >Who should you choose Freshsales or CAFLOU</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1zYWxlc2Rvb3I=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Salesdoor" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/07/Salesdoor-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/07/Salesdoor-logo-2.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-salesdoor" title="Comparison of Freshsales vs. Salesdoor" class="set-width" >Who should you choose Freshsales or Salesdoor</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy1jcm10aHJlYWQ=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CRMThread" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/06/CRMThread-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/06/CRMThread-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-crmthread" title="Comparison of Freshsales vs. CRMThread" class="set-width" >Who should you choose Freshsales or CRMThread</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vZnJlc2hzYWxlcy12cy13ZXN0cml2ZQ==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="WeStrive" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/09/vp6882ad5d20da15cc640c071c07585b37-93x48.png 93w, https://s.financesonline.com/uploads/2021/09/vp6882ad5d20da15cc640c071c07585b37.png 186w" /></div> <a href="https://comparisons.financesonline.com/freshsales-vs-westrive" title="Comparison of Freshsales vs. WeStrive" class="set-width" >Who should you choose Freshsales or WeStrive</a> </div></div> </div> <div id="user-rev" class="review-page__header mb-hide"> <span class="rev-icon rev-icon--user-reviews"></span> <h3>Freshsales user reviews</h3> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">CRM is not suitable for Non English Speaking Customers</p> <a href="/p/freshsales/crm-is-not-suitable-for-non-english-speaking-customers-157498/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ryan S" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ryan S</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">1/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.11.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Financial Services</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">You can manage all your work from single platform</p> <a href="/p/freshsales/you-can-manage-all-your-work-from-single-platform-63278/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Ed" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Ed</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 26.10.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">I find this to be an exceptional CRM.</p> <a href="/p/freshsales/i-find-this-to-be-an-exceptional-crm-109042/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Omar" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Omar</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 19.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">An excellent system with responsive support.</p> <a href="/p/freshsales/an-excellent-system-with-responsive-support-109037/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Dixie" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Dixie</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 12.09.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> More than 100 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Not available</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Freshsales offers great set of features and it has one of the best customer services</p> <a href="/p/freshsales/freshsales-offers-great-set-of-features-and-it-has-one-of-the-best-customer-services-63273/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Lila" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Lila</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5" class="full"></span> <span class="score">5/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 13.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Media Production</span> </div> <div class="arrow"></div> </div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-09-19T07:25:37+00:00" title="2024-09-19 07:25:37">2024-09-19</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top CRM Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/hubspot-crm/" title="hubspot-crm" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HubSpot Smart CRM" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2017/02/hslogo-220x90.png 220w, https://s.financesonline.com/uploads/2017/02/hslogo-300x123.png 300w, https://s.financesonline.com/uploads/2017/02/hslogo-93x38.png 93w, https://s.financesonline.com/uploads/2017/02/hslogo-355x145.png 355w, https://s.financesonline.com/uploads/2017/02/hslogo.png 450w" /> </div> </a> <a href="/p/netsuite-crm/" title="netsuite-crm" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="NetSuite CRM" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2024/02/Logo-9-220x90.png 220w, https://s.financesonline.com/uploads/2024/02/Logo-9-300x123.png 300w, https://s.financesonline.com/uploads/2024/02/Logo-9-93x38.png 93w, https://s.financesonline.com/uploads/2024/02/Logo-9-354x145.png 354w, https://s.financesonline.com/uploads/2024/02/Logo-9.png 440w" /> </div> </a> <a href="/p/salesforce-sales-cloud/" title="salesforce-sales-cloud" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Salesforce CRM" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/07/Salesforce-Logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/hubspot-crm-vs-netsuite-crm-vs-salesforce-sales-cloud" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> <div class="review-page__unsure"> <div class="review-page__unsure-head">Unsure about this software?</div> <a href="https://financesonline.com/c/crm-software/" title="Find alternatives" class="btn">FIND ALTERNATIVES</a> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/freshsales/", "name": "Freshsales", "image": "https://financesonline.com/uploads/2022/01/vp910708e6437a1d84f252a7e238a7548e-220x90.png", "featureList": "Contact and account management,\nLead management,\nMarketing lists,\nBasic segmentation,\nBehavioral segmentation,\nCustom filter views,\nActivity timeline,\nFollow-up tasks and appointments,\nUpcoming task dashboard,\nTo-do lists,\nCustom fields and modules,\nMerge and clone records,\nAuto-assignment rules,\nAuto-enrichment for profiles,\nTime-based workflows,\nProduct catalog,\nVisual sales pipeline,\nMultiple pipeline management,\nWeighted pipeline,\nMultiple currencies,\nSales goals,\nSales forecasting,\nSales and deal teams,\nTwo-way email sync,\nTeam Inbox,\nSales sequences,\nFreddy AI Insights,\nSmart Matches,\nAnswer bot,\nPredictive contact scoring,\nLead generation bot,\nNext Best Action insights,\nEmail subscriptions,\nEmail scheduling,\nEmail templates,\nEmail tracking and metrics,\nBuilt-in phone and chat,\nInbound caller ID,\nCustom greetings,\nCall masking,\nTeam and external number routing,\nCall queues,\nCall recording and opt-out,\nIVR trees,\nSmart escalation,\nHoliday and non-business hours routing,\nCallback request,\nChat history,\nRead receipts,\nCanned responses,\nChat assignment rules,\nChat Auto-resolve Rules,\nIntelliAssign for incoming chat queries,\nFAQ articles,\nChat Auto-resolve Rules,\nSmartforms for contact capture,\nWebsite activity tracking,\nCustom and curated reports,\nDocument creation,\nDocument templates,\nAndroid and iOS mobile apps,\nAPI Access,\nZapier integration.", "operatingSystem": "Windows, Linux, Android, iPhone/iPad, Mac, Web-based", "screenshot": "https://financesonline.com/uploads/2022/01/vp95c746d91d1ba36dd0014661d45b4447-300x155.jpeg", "offers": { "@type": "Offer", "price": "9", "priceCurrency": "USD" } }, "description": "Freshsales is a full-featured solution designed to automate the entire sales cycle, from attracting and nurturing leads to generating insights to close deals. Using Freshsales, sales teams can leverage advanced features and technology such as AI to manage contacts, accounts, and pipelines more efficiently.\nThe software makes contact management easier for sales teams, allowing users to organize contacts into segments based on categories such as email activity, audience behavior, and page visits. Sales teams can also build detailed profiles of contacts and companies they work with. These features allow sales teams to have a 360-degree view of their contacts and deals, making it easier for them to add context to their interactions with leads and customers.\nFreshsales also comes with a wide variety of features for managing pipelines. Using Freshsales, sales teams can easily track the progress of all deals in the pipeline and manage multiple pipelines if needed. Through advanced technology such as its built-in Freddy AI, Freshsales provides insights into the deals with the best potential as well as forecasts on revenue. In addition, Freshsales provides access to curated and custom reports. These features help managers study sales performance according to advanced metrics.\nFreshsales is also designed to improve the productivity of sales teams. Reps can create follow-up tasks and attach appointment details for leads, contacts, and deals. Managers can also create customized sales activities to accommodate tasks unique to their sales process. Built-in communication features, such as chat and telephony ensure that reps and managers can collaborate without leaving the Freshsales interface.\nIn addition to all these capabilities, Freshsales also seamlessly integrates with business platforms, including Google Apps, Office 365, and Microsoft Outlook. Sales teams can also access their Freshsales accounts on the go through Android and iOS mobile apps. All these features help ensure that teams have all the technology they need to boost sales productivity.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "9.7", "applicationCategory": "CRM Software" }, "headline": "Freshsales review", "awards": "Expert's Choics Award for 2023, Supreme Software Award 2023", "dateModified": "2024-09-19T07:25:37+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script>  <div id="fot-social" class="fot-social" data-id="32190" data-type="post" data-url="https://reviews.financesonline.com/p/freshsales/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/freshsales/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/freshsales/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/freshsales/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":32190,"main_term_slug":"crm-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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