Smart Warehouses - AI Logistics by Swisslog

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Pallets & Heavy Loads </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse">Solutions for Pallets & Heavy Loads</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/powerstore-shuttle-system-for-pallet-warehousing">Pallet Shuttle PowerStore</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Pallet Stacker Crane Vectura</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-high-bay-warehouse">Automated High Bay Warehouse Pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/storage-shuttle-system">Shuttle Storage Solutions</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Transport & Conveyors <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> 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class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Picking & Palletizing <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Picking & Palletizing </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment">Overview Picking & Palletizing</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">Person-to-Goods Case Picking: CaddyPick </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/goods-to-person">Picking System Goods to Person</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Robot Based <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Robot Based </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based">Overview Robot Based Picking</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">Mixed Case Palletizing ACPaQ</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">Robotic Item Picking ItemPiQ</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Software <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Software </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/software">Overview Software</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ Warehouse Management System (WMS)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Products A to Z <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Products A to Z </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/overview-by-products">Overview Products A to Z</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/agv-automated-guided-vehicles">AGV - automated guided vehicle</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">ACPaQ – Case palletizing </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/autostore-integrator">AutoStore – Small parts storage & picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">CaddyPick – Monorail based picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/carrypick-storage-and-picking-system">CarryPick - Order picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/cyclonecarrier-shuttle-system-logistics">CycloneCarrier – Small loads shuttle storage system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">ItemPiQ – Robot based item picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/monorail">Monorail – Electrified transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/powerstore-shuttle-system-for-pallet-warehousing">PowerStore – Pallet shuttle system HBW</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/promove-pallet-conveyor">ProMove – Conveyor system pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/quickmove-conveyor-system-for-small-loads">QuickMove – Conveyor system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM – Ext. WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ software – Intelligent WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/tornado">Tornado – Miniload crane</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Vectura – Pallet stacker crane for HBW</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/products-for-warehouse-logistics-integrators">Products for Integrators</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Industries <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/business-solutions/consulting-industries.jpg?rev=ba08ca81fad142378233148179db61e5&w=767&hash=965EFB4554F24C86E6136874A2E6A6CA" /> </picture> </figure> <h4 class="mt-sm-4">Logistics automation for your industry </h4> <p class="p2 mt-sm-3 mb-sm-0">Solutions and consulting: Swisslog has decades of experience providing logistics & warehouse automation for the key industries.</p> <a href="/en-gb/business-solutions"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Industries </a> </li> <li class="m-flyout__item"> <a href="/en-gb/business-solutions">Overview Industry Solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/food-food,-a-,beverage-f,-a-,b-temperature-controlled">Food</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/beverage-drinks">Beverage</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/food-and-beverage-distribution">Grocery (F&B distribution)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/deep-freeze-intralogistics">Deep-freeze solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/e-grocery">E-Grocery</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/retail-ecommerce-e-fulfillment-multichannel-ominchannel">General merchandise</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/micro-fulfillment-center">Micro-Fulfillment</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/other">Other Industries</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Service <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=41e958fb80fa42daa3f64394c046b9e7&w=767&hash=FA93A013A7F52F999E07E74F8CD48D4A" /> </picture> </figure> <h4 class="mt-sm-4">Our Customer Service Portfolio</h4> <p class="p2 mt-sm-3 mb-sm-0">Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.</p> <a href="/en-gb/customer-service-and-support"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Service </a> </li> <li class="m-flyout__item"> <a href="/en-gb/customer-service-and-support">Full Customer Service Portfolio</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/local-customer-service-contacts">Local Service Contacts </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/technical-support">Technical Support</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Preventive Maintenance <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Preventive Maintenance </a> </li> <li class="m-flyout__item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance">Overview Preventive Maintenance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service">Field Service</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/system-operations">System Operations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/condition-monitoring">Condition Monitoring</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/system-optimization">System Optimization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/spare-parts">Spare Parts</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/it-managed-services">IT Managed Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/expansion-and-modernization">Expansion & Modernization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/training">Training</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="F5E60609B28C427DA419154A10C280B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> References & more <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/whitepaper/whitepapers.jpg?rev=07cae6c7f97b4661ac4f0c9de3efb607&w=767&hash=84B7FAFF1D78714DC5A25073CE21196B" /> </picture> </figure> <h4 class="mt-sm-4">Resources & downloads</h4> <p class="p2 mt-sm-3 mb-sm-0">Browse our library of resources, including webinars, case studies, whitepapers & more. Free exclusive downloads.</p> <a href="/en-gb/case-studies-and-resources"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> References & more </a> </li> <li class="m-flyout__item"> <a href="/en-gb/case-studies-and-resources">Downloads Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/blog">Blog</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/case-studies">Case Studies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/webinars">Webinars</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/white-papers">White Papers & E-Books</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent js-is-active" data-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Company <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/about-swisslog/swisslog-locations-switzerland-office.jpg?rev=-1&w=767&hash=CB21A7EB3EE0DF80376BCF3F931FCB25" /> </picture> </figure> <h4 class="mt-sm-4">Swisslog history, facts & figures</h4> <p class="p2 mt-sm-3 mb-sm-0">Swisslog is a global company with Swiss roots. Learn more about our company's facts, figures, history, management, locations and sustainability.</p> <a href="/en-gb/about-swisslog"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Company </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/en-gb/about-swisslog">About Swisslog Overview</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> News & Events <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> News & Events </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog/newsroom">Overview News & Events</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/events">Events & Trade Shows</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/news-press-releases-blog-posts">News</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/press">Press area</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent js-is-active"> <a class="d-flex align-items-center justify-content-between is-active" href="#"> What we do <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> What we do </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/en-gb/about-swisslog/our-offering">Our Offering at a Glance</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/your-partner">Your Guide & Partner</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/consulting-planning-supply-chain">Consulting & Planning</a> </li> <li class="m-flyout__item js-nav-item js-is-parent js-is-active"> <a class="d-flex align-items-center justify-content-between is-active" href="#"> Logistics of the Future <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logistics of the Future </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/en-gb/about-swisslog/our-offering/industry-40">Overview Logistics of the Future</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/your-challenges">Challenges in a Changing World</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/way-to-industry-40">The Way to Industry 4.0</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/big-data-intelligent-services">Big Data Intelligent Services</a> </li> <li class="m-flyout__item js-nav-item js-is-active"> <a href="/en-gb/about-swisslog/our-offering/industry-40/artificial-intelligence-ai-machine-learning-warehouse">Artificial Intelligence</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/smart-city-logistics-urban-fulfillment">Smart City Logistics</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/blog/vertical-farming">Vertical Farming</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/management">Management</a> </li> <li class="m-flyout__item js-nav-item 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class="col-sm-12"> <section class="mod mod-page-intro mt-0 mt-md-5 "> <div class="mod-page-intro__media-object mod-page-intro__media-object--image "> <div class="row"> <div class="col-md-7"> <figure class="mod-page-intro__media"> <picture class="h-display-block h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence.jpg?rev=76147d8e1e1440a595fa389a4600759e&w=1900&hash=0282205F1F93E46765F34C9A0D11D640" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence.jpg?rev=76147d8e1e1440a595fa389a4600759e&w=767&hash=91744F0336986150671F63AD91C5E21D 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence.jpg?rev=76147d8e1e1440a595fa389a4600759e&w=1400&hash=03769699764CE5FEB6473B72B7B27BC9 1400w, 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href="/en-gb/about-swisslog/our-offering/industry-40"><span class="mod-breadcrumb__icon icon-chevron-right-16"></span>Logistics of the Future</a> </li> <li> <a title="Artificial Intelligence" href="/en-gb/about-swisslog/our-offering/industry-40/artificial-intelligence-ai-machine-learning-warehouse"><span class="mod-breadcrumb__icon icon-chevron-right-16"></span>Artificial Intelligence</a> </li> </ul> </nav> </div> </section> <div class="d-flex flex-column justify-content-between flex-grow-1"> <div> <h1 class="mod-page-intro__headline h1--bold">The learning warehouse – the next quantum leap thanks to artificial intelligence</h1> </div> <button class="mod-page-intro__text__scrollBtn a-btn a-btn--secondary a-btn--color-primary a-btn--icon js-scroll-into-content" type="button"> <span class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> <p class="intro mb-0">Are you looking for intelligent solutions to optimize your warehouse performance? Swisslog data scientists and robotics and IT experts are using artificial intelligence (AI) to help intralogistics systems learn and evolve on their own. Our vision: the learning warehouse.</p> </div> </section> <section class="mod mod-video mod-video--text" itemprop="VideoObject" itemscope itemtype="https://schema.org/VideoObject" > <meta itemprop="name" content="Video" /> <meta itemprop="uploadDate" content="2018-05-28T11:40:00+02:00" /> <meta itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/y3b9lH76YSg?rel=0/maxresdefault.jpg" /> <meta itemprop="contentUrl" content="https://www.youtube.com/embed/y3b9lH76YSg?rel=0" /> <div class="row"> <div class="col-md-6"> <figure class="a-figure"> <div class="mod-video__wrapper"> <div class="a-video a-video--external"> <a href="/en-gb/video?videoid=e717f5315a314e85b6265fcd6b4523c9" class="a-btn a-btn--primary a-video__link"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.95 8.85L3.6 16.2L7.8 20.4L10.95 17.25L12 18.3L7.8 22.5L1.5 16.2L10.95 6.75L15.15 10.95L14.1 12L10.95 8.85Z" fill="white"/> <path d="M16.1999 3.6L13.05 6.75L12 5.7L16.1999 1.5L22.4999 7.8L13.05 17.25L8.84998 13.05L9.89998 12L13.05 15.15L20.3999 7.8L16.1999 3.6Z" fill="white"/> </svg> </a> <div class="a-video__player" > <iframe data-src="https://www.youtube.com/embed/y3b9lH76YSg?rel=0" allowfullscreen allowtransparency ></iframe> </div> </div> </div> </figure> </div> <div class="col-md-6"> <div class="mod-video__text"> <div class="copy" itemprop="description"> <p style="color: #595d61;">Your customers’ ordering behavior, your machine utilization, or your use of resources: All along your supply chain there is information that – if linked intelligently – has the potential to make processes more efficient.</p> <p style="color: #595d61; margin-bottom: 10px;">The goal of the learning warehouse concept is to equip our warehouse IT systems with self-learning mechanisms by applying the methods of artificial intelligence. <strong>You benefit from new opportunities for process optimization that didn’t exist before.</strong></p> </div> </div> </div> </div> </section> <article class="mod mod-text" data-ignore="true"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="a-mod-headline mod-text__headline"> <h2>The learning warehouse automates decision-making</h2> </div> <div class="copy"> <p>Rigid programming is so yesterday. Today the focus is on linking IT systems with machine learning algorithms. </p> <ul> <li>Thanks to complex computing operations, our warehouse systems learn to recognize patterns, regularities, and interdependencies from unstructured data and <strong>adapt, dynamically and independently, to new situations within the entire logistics system.</strong></li> <li>Machine learning is the key to greater efficiency in your warehouse. Gather experience, anticipate situations, and expand existing know-how without outside help – <strong>that’s how machines are able to make the right decision for every situation within the supply chain in just seconds.</strong></li> </ul> </div> </div> </div> </article> <section class="mod mod-text-image mod-text-image--image-right" data-ignore="true"> <span class="js-anchorlink" id="Reliableforecasts" data-anchor-title="Reliable forecasts"></span> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence-data-based-predictions.jpg?rev=590d676c0d4d4b579dfa822927244bd7&w=1400&hash=2262B2FB16FFEA6413FC59DB96A275B9" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence-data-based-predictions.jpg?rev=590d676c0d4d4b579dfa822927244bd7&w=767&hash=3A12966D3F206B39A723B92B4ECE6F1A 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/artificial-intelligence-data-based-predictions.jpg?rev=590d676c0d4d4b579dfa822927244bd7&w=1400&hash=2262B2FB16FFEA6413FC59DB96A275B9 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Weather-dependent ordering: artificial intelligence helps predict order peaks. </div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>One concept, many avenues for optimization</h2> </div> <p><span>Imagine<strong> launching the picking process when the customer hasn’t even started to check out yet. </strong></span></p> <p><span>The applications of artificial intelligence are infinite. One of our goals is to help you create <strong>near-perfect forecasts</strong> about the ordering behavior of your customers through the use of intelligent algorithms. This will allow you to take external factors such as marketing campaigns or the current weather conditions into account to predict the <strong>ordering probability of every customer with virtually 100 percent accuracy.</strong><br> </span></p> <div> </div> <p> </p> </div> </div> </section> <div class="mod mod-text" data-ignore="true"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="copy"> <p>The learning warehouse brings maximum intelligence and efficiency to the entire picking process. Software agents make it possible to detect similar order requests in the system and process them in tandem. That saves not only time and distance but also helps you <strong>prevent order bottlenecks at the picking stations.</strong></p> </div> </div> </div> </div> <div class="mod mod-quote mod-quote--" data-ignore="true"> <div class="row"> <div class="col-md-3"> <div class="mod-quote__image"> <img src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/portrait-pictures/tim_eick2.jpg?rev=9f0b02afb2f04d2486cd830ce328d968&w=250&hash=47263BFBF669002581CFA101DA0B09FF" alt="" loading=lazy height="240" width="240" /> </div> </div> <div class="col-md-9"> <blockquote class="mod-quote__quote"> <div class="h2 mod-quote__quote__text" style="--quote-size-factor: 0,98574; quotes: '‘' '’';"> <p>Artificial intelligence makes the warehouse of the future more dynamic, more agile, and more responsive. The intelligent networking of machine, process and product information is a quantum leap for process optimization.</p> </div> <footer> <cite class="caption-big mod-quote__quote__author"> Tim Eick, Head SynQ Competence Center, Swisslog Logistics Automation </cite> </footer> </blockquote> </div> </div> </div> <div class="mod mod-text" data-ignore="true"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="copy"> <p>Self-learning systems contribute to cost efficiency. Intelligent linking of product and display information with your employees’ experiences ensures that you won’t ship overly large packaging units. In the future, your system will be able to <strong>make optimal packaging decisions on its own.</strong> </p> </div> </div> </div> </div> <section class="mod mod-text-image mod-text-image--image-right" data-ignore="true"> <span class="js-anchorlink" id="Learningrobots" data-anchor-title="Learning robots "></span> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/artificial-intelligence-human-robotic-learning.jpg?rev=f76403f78c6f46c18731ccafd93921db&w=1400&hash=BA888039F4CA7FA6BA71EC14138375D0" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/artificial-intelligence-human-robotic-learning.jpg?rev=f76403f78c6f46c18731ccafd93921db&w=767&hash=0BDE1623F5EDE297676A9E41BCB2B174 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/artificial-intelligence-human-robotic-learning.jpg?rev=f76403f78c6f46c18731ccafd93921db&w=1400&hash=BA888039F4CA7FA6BA71EC14138375D0 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Machines can draw their own conclusions from human experience.</div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>Robots can learn from people</h2> </div> <p>Improving<b> human-machine interactions</b> is another area for potential optimization. Just imagine equipping your picking personnel with smart glasses! By feeding hand movements back to IT, you’ll also be expanding the solution expertise of your picking robots. Although it remains difficult to convey every intricate interaction between the human senses and motor action to machines, one day nearly everything humans experience will be transferable to machines as new knowledge for completing a variety of tasks.</p> </div> </div> </section> <div class="mod mod-cta "> <span class="js-anchorlink" id="Yourvision" data-anchor-title="Your vision"></span> <div class="mod-cta__content"> <div class="container"> <div class="row"> <div class="col-md-10 col-lg-8 offset-md-1 offset-lg-2"> <div class="mod-cta__content__text mod-cta__content__text--noImage"> <div class="a-teaser-headline--emphasized"> <h2>What is your vision of the learning warehouse?</h2> </div> <div class="copy">Research into artificial intelligence is broad-based. What does it mean for your logistics? How can Swisslog support you on your path to AI? 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Learn more about ItemPiQ.</div> <div class="a-btn a-btn--secondary a-btn--color-cta a-btn--icon"> <span class="icon-chevron-right-24"></span> </div> </div> </a> </div> </div> </article> </div> </div> </main> <div class="l-footer "> <div id="contact" class="mod mod-contact" data-ignore="true" > <div class="container"> <div class="row"> <div class="col-md-5 col-lg-4"> <figure class="mod-contact__image"> <picture class="h-ratio h-ratio1-1"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=71ac91aeb778450cae797273ea9f9d86&w=767&hash=CF81E93FA856691D7CFAC4E5194BC300" alt="Swisslog logistics consultant presenting an automated solution" loading=lazy width="1596" height="1596" /> </picture> </figure> </div> <div class="col-md-7 col-lg-8"> <div class="mod-contact__info"> <div class="mod-contact__info__inner"> <div class="h2 inner__name"> How can we help? </div> <div class="p3 inner__title"> Located in the UK and around the globe. 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Swisslog experts are here to help you. </div> <hr class="a-line a-line--petrol" /> <ul class="copy inner__links"> <li> <span data-href="/en-gb/contact/contact-default?contacts=735EBCBD57DB489D8799CE11F4008B66" class="js-masked-link" data-event="/event/data" data-event-data="Contact via mail " > <span class="icon-mail-32"></span> <span class="inner__links__text">Contact us</span> </span> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="mod mod-footer skin-footer-swisslog"> <div class="container mod-footer__container"> <div class="mod-footer__top"> <div class="row"> <div class="col-lg-6 col-xl-5"> <div class="newsletter"> Subscribe for news & updates </div> </div> <div class="col-lg-6 col-xl-7"> <form action="/en-gb/contact/newsletterform" method="get" class="a-inlineForm"> <input name="mail" type="text" class="p1 a-inlineForm__input" placeholder="Your email address " /> <button type="submit" class="a-inlineForm__btn"> <span class="icon-chevron-right-24"></span> 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Us</a> </li> <li> <a href="/en-gb/about-swisslog/local-customer-service-contacts" target="">Service Helpdesks</a> </li> <li> <a href="/en-gb/about-swisslog/contact-us-redirect/suppliers" target="">Suppliers</a> </li> </ul> </div> <div class="mod-footer__links__col"> <strong class="col__headline">Products & Solutions</strong> <ul class="list-unstyled col__list"> <li> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse" target="">Pallet Technology</a> </li> <li> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items" target="">Light Goods Technology</a> </li> <li> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/autostore-integrator" target="">AutoStore</a> </li> <li> <a href="/en-gb/products-systems-solutions/products-for-warehouse-logistics-integrators" target="">For Integration Partners</a> </li> </ul> </div> <div class="mod-footer__links__col"> <strong class="col__headline">Careers</strong> <ul class="list-unstyled col__list"> <li> <a href="/en-gb/careers/openings" target="">Job Vacancies</a> </li> <li> <a href="/en-gb/careers/swisslog-as-an-employer/smart-working" target="">Smart Working</a> </li> <li> <a href="/en-gb/careers/students-graduates-trainee-thesis/global-trainee-program-graduates" target="">Graduate Trainee Programs</a> </li> <li> <a href="/en-gb/careers/how-to-apply-unsolicited-application-process" target="">How to apply</a> </li> </ul> </div> <div class="mod-footer__links__col"> <strong class="col__headline">Company</strong> <ul class="list-unstyled col__list"> <li> <a href="/en-gb/about-swisslog/our-offering" target="">What we do</a> </li> <li> <a href="/en-gb/about-swisslog/facts-and-figures" target="">Facts & history</a> </li> <li> <a href="/en-gb/about-swisslog/newsroom" target="">News & Events</a> </li> <li> <a 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<span class="btn__label">Share</span> </button> </div> <div class="js-content mod-fab__content"> <div class="js-box mod-fab__content__box" data-name="contact"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-mail-24"></span> <span>Contact</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <figure class="box__img"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=71ac91aeb778450cae797273ea9f9d86&w=250&hash=C492A098D538D393343F4A95808CAA45" alt="How can we help?" /> </figure> <div class="box__intro"> <strong>How can we help?</strong> Located in the UK and around the globe. Consulting & support where you need them. Swisslog experts are here to help you. </div> <ul class="box__links box__links--compact"> <li> <span data-href="/en-gb/contact/contact-default?contacts=735EBCBD57DB489D8799CE11F4008B66" class="js-masked-link" data-event="/event/data" data-event-data="FAB Contact Mail How can we help?" > <span class="icon-mail-24"></span> <span>Email</span> </span> </li> </ul> </div> <div class="js-box mod-fab__content__box" data-name="share"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-share-24"></span> <span>Share this page</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <div class="box__intro"> Share this page or email to a friend. </div> <ul class="box__links"> <li> <a href="https://www.linkedin.com/shareArticle?mini=true&url=" data-href="https://www.linkedin.com/shareArticle?mini=true&url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share LinkedIn" > <span class="icon--40"></span> <span>LinkedIn</span> </a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=" data-href="https://www.facebook.com/sharer/sharer.php?u=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Facebook" > <span class="icon--40"></span> <span>Facebook</span> </a> </li> <li> <a href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Twitter" > <span class="icon--40"></span> <span>Twitter</span> </a> </li> </ul> </div> </div> </div> </div> </div> <link rel="stylesheet" href="/dist/cookieconsent.swisslog.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-swisslog'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings_sl', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'en-GB', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/swisslog?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app_swisslog.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' embedded_svc.settings.defaultMinimizedText = 'Use our Live Chat'; //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://kuka.my.salesforce.com', 'https://my.kuka.com/', gslbBaseURL, '00D58000000OybT', 'SwisslogBot_ESD', { baseLiveAgentContentURL: 'https://c.la1-c2-fra.salesforceliveagent.com/content', deploymentId: '5721i000000PJD5', buttonId: '5731i0000008Vu0', baseLiveAgentURL: 'https://d.la1-c2-fra.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I1i000000TNqBEAW_188dd84e7ba', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://kuka.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> <style type='text/css'> .embeddedServiceHelpButton { z-index: 2001; } .embeddedServiceHelpButton .helpButton .uiButton { background-color: #D10007; font-family: "KUKA Bulo", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #D10007; } .chasitor.chat-content[c-lwcchatpack_lwcchatpack] { background: #D10007; } embeddedservice-chat-header button.closeButton, embeddedservice-chat-header button.minimizeButton { padding-left: 6px; padding-right: 6px; } body .embeddedServiceHelpButton .uiButton.helpButtonDisabled { display: none !important; } @media screen and (max-width: 767px) { .embeddedServiceHelpButton .helpButton { left: 12px; right: auto; } } </style> </body> </html>

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