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Enterprise Service Management | Try HaloITSM For Free 2021 - HaloITSM
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gb-2-col-wideright gb-columns-center aligncenter" style="margin-top:6%;margin-bottom:6%;padding-top:3%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:15px"> <h3 class="primary-color marginBottom25 capsHeading has-theme-primary-color has-text-color wp-block-heading" style="font-size:15px">SELF-SERVICE</h3> <h2 class="wp-block-heading">Centralised self-service portal across service areas</h2> <hr class="divider"> <p>Let your users find and request the exact services they need – from the portal. Because with HaloITSM you can fulfil requests easily, automatically, and with no errors.</p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:2px"> <figure class="wp-block-image size-full is-style-default rounded shadow"><img decoding="async" width="2226" height="1221" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202226%201221'%3E%3C/svg%3E" alt="Enterprise Service Management" class="wp-image-3234" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1.png 2226w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-300x165.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-1024x562.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-768x421.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-1536x843.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-2048x1123.png 2048w" data-lazy-sizes="(max-width: 2226px) 100vw, 2226px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1.png" /><noscript><img decoding="async" width="2226" height="1221" src="https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1.png" alt="Enterprise Service Management" class="wp-image-3234" srcset="https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1.png 2226w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-300x165.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-1024x562.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-768x421.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-1536x843.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/esm_service_catalogue-1-2048x1123.png 2048w" sizes="(max-width: 2226px) 100vw, 2226px" /></noscript></figure> </div></div> </div></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal gb-columns-center" style="margin-top:8%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-bottom:8%"> <figure class="wp-block-image size-full is-style-default shadow rounded"><img decoding="async" width="2256" height="1504" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202256%201504'%3E%3C/svg%3E" alt="" class="wp-image-3191" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/02/search.png 2256w, https://haloitsm.com/wp-content/uploads/2021/02/search-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/search-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/search-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/search-1536x1024.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/search-2048x1365.png 2048w, https://haloitsm.com/wp-content/uploads/2021/02/search-600x400.png 600w" data-lazy-sizes="(max-width: 2256px) 100vw, 2256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/02/search.png" /><noscript><img decoding="async" width="2256" height="1504" src="https://haloitsm.com/wp-content/uploads/2021/02/search.png" alt="" class="wp-image-3191" srcset="https://haloitsm.com/wp-content/uploads/2021/02/search.png 2256w, https://haloitsm.com/wp-content/uploads/2021/02/search-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/search-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/search-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/search-1536x1024.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/search-2048x1365.png 2048w, https://haloitsm.com/wp-content/uploads/2021/02/search-600x400.png 600w" sizes="(max-width: 2256px) 100vw, 2256px" /></noscript></figure> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:15px"> <h3 class="primary-color marginBottom25 capsHeading has-theme-primary-color has-text-color wp-block-heading" style="font-size:15px">WORKFLOWS</h3> <h2 class="wp-block-heading">Employee onboarding has never been easier</h2> <hr class="divider"> <p style="font-size:19px">Configure your workflows using the drag and drop workflow engine to automatically create tasks for IT, HR and Procurement. Streamline complex processes into simple flows with HaloITSM. </p> </div></div> </div></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-3 gb-3-col-widecenter" style="padding-top:5px"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"><div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2059%2059'%3E%3C/svg%3E" alt="" class="wp-image-4247" width="59" height="59" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319.png 236w, https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319-150x150.png 150w, https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319-75x75.png 75w" data-lazy-sizes="(max-width: 59px) 100vw, 59px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319.png" /><noscript><img decoding="async" src="https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319.png" alt="" class="wp-image-4247" width="59" height="59" srcset="https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319.png 236w, https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319-150x150.png 150w, https://haloitsm.com/wp-content/uploads/2021/08/Untitled-design-2021-08-04T121107.319-75x75.png 75w" sizes="(max-width: 59px) 100vw, 59px" /></noscript></figure></div> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <p></p> </div></div> </div></div> <div style="padding-left:15%;padding-right:15%" class="wp-block-genesis-blocks-gb-container aligncenter gb-block-container"><div class="gb-container-inside"><div class="gb-container-content"> <p class="has-text-align-center" style="font-size:19px">For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our <strong>Editors’ Choice award</strong>.</p> </div></div></div> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20256%2096'%3E%3C/svg%3E" alt="" class="wp-image-4248" width="256" height="96" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-1024x382.png 1024w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-300x112.png 300w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-768x287.png 768w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal.png 1426w" data-lazy-sizes="(max-width: 256px) 100vw, 256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-1024x382.png" /><noscript><img decoding="async" src="https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-1024x382.png" alt="" class="wp-image-4248" width="256" height="96" srcset="https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-1024x382.png 1024w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-300x112.png 300w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal-768x287.png 768w, https://haloitsm.com/wp-content/uploads/2021/08/editors-choice-horizontal.png 1426w" sizes="(max-width: 256px) 100vw, 256px" /></noscript></figure></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-wideright gb-columns-center aligncenter" style="margin-top:6%;margin-bottom:6%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:15px"> <h3 class="primary-color marginBottom25 capsHeading has-theme-primary-color has-text-color wp-block-heading" style="font-size:15px">SYSTEM ADMINISTRATION</h3> <h2 class="wp-block-heading">Take control of your configuration</h2> <hr class="divider"> <p>HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.</p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:2px"> <figure class="wp-block-image size-full is-style-default rounded shadow"><img decoding="async" width="2256" height="1504" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202256%201504'%3E%3C/svg%3E" alt="" class="wp-image-3190" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/02/integrations.png 2256w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-1536x1024.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-2048x1365.png 2048w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-600x400.png 600w" data-lazy-sizes="(max-width: 2256px) 100vw, 2256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/02/integrations.png" /><noscript><img decoding="async" width="2256" height="1504" src="https://haloitsm.com/wp-content/uploads/2021/02/integrations.png" alt="" class="wp-image-3190" srcset="https://haloitsm.com/wp-content/uploads/2021/02/integrations.png 2256w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-1536x1024.png 1536w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-2048x1365.png 2048w, https://haloitsm.com/wp-content/uploads/2021/02/integrations-600x400.png 600w" sizes="(max-width: 2256px) 100vw, 2256px" /></noscript></figure> </div></div> </div></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal gb-columns-center" style="margin-top:8%;margin-bottom:6%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-7 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-bottom:8%"> <figure class="wp-block-image size-large is-style-default shadow rounded"><img decoding="async" width="1000" height="674" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201000%20674'%3E%3C/svg%3E" alt="" class="wp-image-2484" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000.png 1000w, https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000-300x202.png 300w, https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000-768x518.png 768w" data-lazy-sizes="(max-width: 1000px) 100vw, 1000px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000.png" /><noscript><img decoding="async" width="1000" height="674" src="https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000.png" alt="" class="wp-image-2484" srcset="https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000.png 1000w, https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000-300x202.png 300w, https://haloitsm.com/wp-content/uploads/2020/10/haloitsm-service-catalogue-1000-768x518.png 768w" sizes="(max-width: 1000px) 100vw, 1000px" /></noscript></figure> <p></p> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="padding-top:15px"> <h3 class="primary-color marginBottom25 capsHeading has-theme-primary-color has-text-color wp-block-heading" style="font-size:15px">SCALABLE</h3> <h2 class="wp-block-heading">A solution that you can grow with</h2> <hr class="divider"> <p style="font-size:19px">HaloITSM’s enterprise service management solution is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date. You can simply configure additional service areas within the application and manage access with roles.</p> </div></div> </div></div> <p class="has-text-color" style="color:#ffffff">Enterprise Service Management</p> </div></div></div> <div style="background-color:#f7f7f7;padding-left:6%;padding-right:6%;padding-bottom:6%;padding-top:6%;margin-top:3%;margin-bottom:3%" class="wp-block-genesis-blocks-gb-container alignfull noTopPad gb-block-container"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1600px"> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal gb-columns-center aligncenter" style="margin-top:3%;margin-bottom:3%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-4 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h2 class="wp-block-heading">Customer Success Story</h2> <hr class="divider"> <div style="height:15px" aria-hidden="true" class="wp-block-spacer"></div> <p>Read about how AO.com, the largest online-only white goods and electricals retailer in the UK, took advantage of Enterprise Service Management and expanded their use of HaloITSM by integrating it within their facilities department. In total, the project took only three weeks to implement.</p> <figure class="wp-block-image size-medium is-style-rounded"><img decoding="async" width="300" height="300" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20300%20300'%3E%3C/svg%3E" alt="" class="wp-image-3465" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-300x300.jpg 300w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-150x150.jpg 150w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-75x75.jpg 75w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400.jpg 400w" data-lazy-sizes="(max-width: 300px) 100vw, 300px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-300x300.jpg" /><noscript><img decoding="async" width="300" height="300" src="https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-300x300.jpg" alt="" class="wp-image-3465" srcset="https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-300x300.jpg 300w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-150x150.jpg 150w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400-75x75.jpg 75w, https://haloitsm.com/wp-content/uploads/2021/04/AO_Logo_400x400.jpg 400w" sizes="(max-width: 300px) 100vw, 300px" /></noscript></figure> </div></div> <div class="wp-block-genesis-blocks-gb-column shadow whiteBackground rounded gb-block-layout-column"><div class="gb-block-layout-column-inner gb-has-custom-background-color" style="background-color:#ffffff"> <figure class="wp-block-image size-large case-study-image"><img decoding="async" width="1024" height="683" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20683'%3E%3C/svg%3E" alt="" class="wp-image-3466" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1.jpg 1024w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-300x200.jpg 300w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-768x512.jpg 768w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-600x400.jpg 600w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1.jpg" /><noscript><img decoding="async" width="1024" height="683" src="https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1.jpg" alt="" class="wp-image-3466" srcset="https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1.jpg 1024w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-300x200.jpg 300w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-768x512.jpg 768w, https://haloitsm.com/wp-content/uploads/2021/04/AO-Day-One-9206-1024x683-1-600x400.jpg 600w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <div style="height:10px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-container padding gb-block-container"><div class="gb-container-inside"><div class="gb-container-content"> <h3 class="caseStudyHeading wp-block-heading">AO.COM</h3> <div style="height:18px" aria-hidden="true" class="wp-block-spacer"></div> <p class="caseStudySubHeading">AO.COM expanded their use of HaloITSM</p> <p><a href="https://haloitsm.com/ao-com-expanded-their-use-of-haloitsm-by-integrating-it-within-their-facilities-department/" class="rank-math-link">Read the Blog →</a></p> </div></div></div> </div></div> </div></div> <p></p> </div></div></div> <div style="padding-left:6%;padding-right:6%;margin-top:6%" class="wp-block-genesis-blocks-gb-container gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1200px"> <h2 class="has-text-align-center heading wp-block-heading">You’re in good company</h2> <p class="has-text-align-center"><strong>100,000+</strong> people, from <strong>75+</strong> countries, trust <strong>HaloITSM</strong>:</p> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-6 gb-6-col-equal gb-columns-center alignwide"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <div style="height:40px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-image is-style-default"> <figure class="aligncenter size-full is-resized"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%2031'%3E%3C/svg%3E" alt="All-Inclusive ITSM Software | ITIL-aligned service desk used by The University of Cambridge" class="wp-image-1513" width="150" height="31" data-lazy-src="https://haloitsm.com/wp-content/uploads/2020/01/5842f8a5a6515b1e0ad75b2a-300x62-1.png"/><noscript><img decoding="async" src="https://haloitsm.com/wp-content/uploads/2020/01/5842f8a5a6515b1e0ad75b2a-300x62-1.png" alt="All-Inclusive ITSM Software | ITIL-aligned service desk used by The University of Cambridge" class="wp-image-1513" width="150" height="31"/></noscript></figure></div></div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <div style="height:40px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-image is-style-default"> <figure class="aligncenter size-full is-resized"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20150%2031'%3E%3C/svg%3E" alt="All-Inclusive ITSM Software | ITIL-aligned service desk used by Sony Music" class="wp-image-1522" width="150" height="31" 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