Where to enter your Office product key

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id="l0_SmallBusiness" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/business" data-m='{"cN":"W0Nav_Small Business_nav","id":"n1c8c2c1c9c2m1r1a1","sN":1,"aN":"c8c2c1c9c2m1r1a1"}'>Small Business</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Support_cont","cT":"Container","id":"c9c2c1c9c2m1r1a1","sN":9,"aN":"c2c1c9c2m1r1a1"}'> <a id="l1_support" class="js-subm-uhf-nav-link" href="https://support.microsoft.com/en-us" data-m='{"cN":"W0Nav_Support_nav","id":"n1c9c2c1c9c2m1r1a1","sN":1,"aN":"c9c2c1c9c2m1r1a1"}'>Support</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c10c2c1c9c2m1r1a1","sN":10,"aN":"c2c1c9c2m1r1a1"}'> <span id="uhf-navspn-shellmenu_42-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c10c2c1c9c2m1r1a1","sN":1,"aN":"c10c2c1c9c2m1r1a1"}'>Software</span> <button id="uhf-navbtn-shellmenu_42-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c10c2c1c9c2m1r1a1","sN":2,"aN":"c10c2c1c9c2m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_42-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c9c2m1r1a1","sN":3,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_43" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/apps/windows?icid=CNavAppsWindowsApps" data-m='{"cN":"GlobalNav_More_Software_WindowsApps_nav","id":"n1c3c10c2c1c9c2m1r1a1","sN":1,"aN":"c3c10c2c1c9c2m1r1a1"}'>Windows Apps</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c9c2m1r1a1","sN":4,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c9c2m1r1a1","sN":1,"aN":"c4c10c2c1c9c2m1r1a1"}'>AI</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c5c10c2c1c9c2m1r1a1","sN":5,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_45" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c5c10c2c1c9c2m1r1a1","sN":1,"aN":"c5c10c2c1c9c2m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneDrive_cont","cT":"Container","id":"c6c10c2c1c9c2m1r1a1","sN":6,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_46" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage" data-m='{"cN":"GlobalNav_More_Software_OneDrive_nav","id":"n1c6c10c2c1c9c2m1r1a1","sN":1,"aN":"c6c10c2c1c9c2m1r1a1"}'>OneDrive</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Microsoft Teams_cont","cT":"Container","id":"c7c10c2c1c9c2m1r1a1","sN":7,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_47" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-teams/group-chat-software" data-m='{"cN":"GlobalNav_More_Software_Microsoft Teams_nav","id":"n1c7c10c2c1c9c2m1r1a1","sN":1,"aN":"c7c10c2c1c9c2m1r1a1"}'>Microsoft Teams</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c9c2m1r1a1","sN":8,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_48" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/onenote/digital-note-taking-app" data-m='{"cN":"GlobalNav_More_Software_OneNote_nav","id":"n1c8c10c2c1c9c2m1r1a1","sN":1,"aN":"c8c10c2c1c9c2m1r1a1"}'>OneNote</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Edge_cont","cT":"Container","id":"c9c10c2c1c9c2m1r1a1","sN":9,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_49" class="js-subm-uhf-nav-link" 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type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c2m1r1a1","sN":2,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_51-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_PCsAndTablets_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_52" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC" data-m='{"cN":"GlobalNav_More_PCsAndDevices_PCsAndTablets_nav","id":"n1c3c11c2c1c9c2m1r1a1","sN":1,"aN":"c3c11c2c1c9c2m1r1a1"}'>Computers</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c4c11c2c1c9c2m1r1a1","sN":4,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_53" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c4c11c2c1c9c2m1r1a1","sN":1,"aN":"c4c11c2c1c9c2m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c5c11c2c1c9c2m1r1a1","sN":5,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_54" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c5c11c2c1c9c2m1r1a1","sN":1,"aN":"c5c11c2c1c9c2m1r1a1"}'>Accessories</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_VMAndMixedReality_cont","cT":"Container","id":"c6c11c2c1c9c2m1r1a1","sN":6,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_55" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/virtualreality?icid=CNavVirtualReality" 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href="https://www.xbox.com/en-us/games/store/xbox-game-pass-ultimate/cfq7ttc0khs0?icid=CNavAllXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PC_Game_Pass_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/pc-game-pass/cfq7ttc0kgq8?icid=CNavAllPCGamePass" data-m='{"cN":"GlobalNav_More_Entertainment_PC_Game_Pass_nav","id":"n1c4c12c2c1c9c2m1r1a1","sN":1,"aN":"c4c12c2c1c9c2m1r1a1"}'>PC Game Pass</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c5c12c2c1c9c2m1r1a1","sN":5,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_61" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xboxgames?icid=CNavGamesXboxGames" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c5c12c2c1c9c2m1r1a1","sN":1,"aN":"c5c12c2c1c9c2m1r1a1"}'>Xbox games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PCGames_cont","cT":"Container","id":"c6c12c2c1c9c2m1r1a1","sN":6,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_62" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/games/windows?icid=CNavGamesWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_PCGames_nav","id":"n1c6c12c2c1c9c2m1r1a1","sN":1,"aN":"c6c12c2c1c9c2m1r1a1"}'>PC and Windows games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_MoviesAndTV_cont","cT":"Container","id":"c7c12c2c1c9c2m1r1a1","sN":7,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_63" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv" 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data-bi-slot="4" aria-current="page" href="/en-us/office/where-to-enter-your-office-product-key-0a82e5ae-739e-4b92-a6f4-2ec780c185db">Enter your product key</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759">Product key FAQ</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/office/change-your-office-product-key-d78cf8f7-239e-4649-b726-3a8d2ceb8c81">Change your product key</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/find-your-product-key-for-office-2010-1e8ef39c-2bd4-4581-a0ae-5cf25ebed489">Product key for Office 2010</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="4" href="/en-us/office/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e">Activate Office or Microsoft 365</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-us/office/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e">Activate Office or Microsoft 365</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/office/deactivate-an-installation-of-office-767e3560-96ed-4b1c-806d-2fe01c529b1b">Deactivate an installation of Office or Microsoft 365</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/unlicensed-product-and-activation-errors-in-office-0d23d3c0-c19c-4b2f-9845-5344fedc4380">Unlicensed Product error</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-us/office/activate-office-for-mac-7f6646b1-bb14-422a-9ad4-a53410fcefb2">Activate Office or Microsoft 365 for Mac</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-us/office/activate-office-2010-1fe7340c-50e2-458f-8677-f57f5a140f46">Activate Office 2010</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-us/office/language-accessory-pack-for-microsoft-365-82ee1236-0f9a-45ee-9c72-05b026ee809f">Language, 32/64-bit, and other options</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/office/language-accessory-pack-for-microsoft-365-82ee1236-0f9a-45ee-9c72-05b026ee809f">Language pack for Office or Microsoft 365</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/choose-between-the-64-bit-or-32-bit-version-of-office-2dee7807-8f95-4d0c-b5fe-6c6f49b8d261">64-bit or 32-bit version of Office or Microsoft 365</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-us/office/use-the-office-offline-installer-f0a85fe7-118f-41cb-a791-d59cef96ad1c">Offline installer</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-us/office/install-project-7059249b-d9fe-4d61-ab96-5c5bf435f281">Install other apps</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/install-project-7059249b-d9fe-4d61-ab96-5c5bf435f281">Install Project</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-us/office/install-visio-or-access-visio-for-the-web-f98f21e3-aa02-4827-9167-ddab5b025710">Install Visio</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-us/office/install-skype-for-business-8a0d4da8-9d58-44f9-9759-5c8f340cb3fb">Install Skype for Business</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-us/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f">Set up mobile devices</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-us/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f">Set up apps and email on mobile</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5">Office or Microsoft 365 updates</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-us/office/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5">Update Office or Microsoft 365 on PC</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="10" href="/en-us/office/update-office-for-mac-automatically-bfd1e497-c24d-4754-92ab-910a4074d7c1">Update Office or Microsoft 365 for Mac</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="11" href="/en-us/office/upgrade-macos-to-continue-receiving-microsoft-365-and-office-for-mac-updates-16b8414f-08ec-4b24-8c91-10a918f649f8">Upgrade macOS</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-us/office/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350">Upgrade to the latest version</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="10" href="/en-us/office/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350">How do I upgrade my version?</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="11" href="/en-us/office/end-of-support-for-office-2016-and-office-2019-818c68bc-d5e5-47e5-b52f-ddf636cf8e16">End of support for Office 2016 and Office 2019</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="12" href="/en-us/office/end-of-support-for-office-2013-90e4b0d1-098f-4656-b6e7-8b13b67ed62f">End of support for Office 2013</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="13" href="/en-us/office/end-of-support-for-office-2010-3a3e45de-51ac-4944-b2ba-c2e415432789">End of support for Office 2010</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="14" href="/en-us/office/end-of-support-for-office-2019-for-mac-f2cbba0a-0773-4b2c-b417-b20b5bb2c757">End of support for Office 2019 for Mac</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="15" href="/en-us/office/end-of-support-for-office-2016-for-mac-e944a907-bbc8-4be5-918d-a514068d0056">End of support for Office 2016 for Mac</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="16" href="/en-us/office/what-windows-end-of-support-means-for-office-and-microsoft-365-34e28be4-1e4f-4928-b210-3f45d8215595">What Windows end of support means for Office and Microsoft 365</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="10" href="/en-us/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2">Troubleshoot and uninstall</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="11" href="/en-us/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2">Troubleshoot installing Office or Microsoft 365</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="12" href="/en-us/office/can-t-find-office-applications-in-windows-10-windows-8-or-windows-7-907ce545-6ae8-459b-8d9d-de6764a635d6">Find Office or Microsoft 365 applications</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="13" href="/en-us/office/office-is-taking-long-to-install-0f09f357-3fef-42a6-b8aa-cef4c6c44bdf">Office or Microsoft 365 is taking long to install</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="14" href="/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8">Uninstall Office or Microsoft 365 from a PC</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="15" href="/en-us/office/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3">Uninstall Office or Microsoft 365 for Mac</a> </li> </ul> </div> </div> <main id="supArticleContent" class="col-3-5 supLeftNavArticleContent" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">Where to enter your Office product key</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Office 2024</span> <span class="appliesToItem">Office 2024 for Mac</span> <span class="appliesToItem">Office 2021</span> <span class="appliesToItem">Office 2021 for Mac</span> <span class="appliesToItem">Office 2019</span> <span class="appliesToItem">Office 2016</span> <span class="appliesToItem">Microsoft 365 for home</span> <span class="appliesToItem">Office for business</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <div data-bi-view="Grid 1x2" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p>If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpTip">Tip:聽</b>Get tech expertise with Business Assist. Connect with our small business advisors for help making Microsoft 365 products work for you and everyone in your business.聽<a href="https://go.microsoft.com/fwlink/p/?linkid=2215951" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Learn more</a>.</p> </div> <p> <a href="#bkmk_blockedkey" class="ocpInlineLink" aria-label=" Having problems with your product key?" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Having problems with your product key?</a> </p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p>Example of an Office or Microsoft 365 product key:</p> <p> <b class="ocpUI">XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</b> </p><picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/1bd3ded4-a4f4-4ef8-9558-3df2bddbbb84.jpg" loading="lazy" alt="Shows an example of an Office product key"></picture></div> </div> </div> </section><section aria-labelledby="ID0EDL" class="ocpSection"> <h2 id="ID0EDL" class=""> Microsoft 365, Office 2024,聽Office 2021, Office 2019, and聽Office 2016聽(PC and Mac)</h2> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>Support has ended for Office 2016 for Mac聽and聽Office 2019 for Mac. <a href="/en-us/office/end-of-support-for-office-2016-for-mac-e944a907-bbc8-4be5-918d-a514068d0056" class="ocpArticleLink" data-bi-type="anchor">Learn more</a></p> </div> <div data-bi-view="Grid 1x2" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p> <b class="ocpLegacyBold">To redeem a new purchase</b> </p> <p> <b class="ocpLegacyBold">Step 1</b>: Go to <a href="https://www.office.com/setup" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">www.office.com/setup</a> or <a href="https://microsoft365.com/setup" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Microsoft365.com/setup</a>.</p> <p> <b class="ocpLegacyBold">Step 2</b>: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpImportant">Important:聽</b>If you're renewing your Microsoft 365 subscription, enter the Microsoft account that's associated with your subscription. <a href="/en-us/office/i-forgot-the-account-i-use-with-microsoft-365-eba0b4a2-c0ae-472c-99f6-bc63ee2425a8" class="ocpArticleLink" data-bi-type="anchor">I can't remember my Microsoft account</a>.</p> </div> <p> <b class="ocpLegacyBold">Step 3</b>: Enter your product key, without hyphens, if prompted. If you don't see the option to enter your product key, it was entered for you automatically.</p> <p> <b class="ocpLegacyBold">Step 4</b>: Follow the prompts to finish the redemption process.</p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p> <b class="ocpLegacyBold">To install or reinstall Office</b> </p> <p>If you see the error <b class="ocpUI">This product key has already been used</b> when you enter your product key on <a href="https://www.office.com/setup" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">www.office.com/setup</a> or <a href="https://microsoft365.com/setup" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Microsoft365.com/setup</a>, this means your product key has already been redeemed and is no longer needed.</p> <p>Instead, use your Microsoft account to sign in to <a href="https://account.microsoft.com/services/office/install" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">account.microsoft.com</a> and install your Office product.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>If you're trying to allow up to 5 other people to install Office using your Microsoft 365 Family subscription, see <a href="/en-us/office/share-your-microsoft-365-family-subscription-b389b9ce-3ae3-4a82-9017-39d79972fcba#BKMK_ShareInstructions" class="ocpInlineCrossLink" data-bi-type="anchor">How to share your Microsoft 365 Family subscription benefit</a>.</p> </div> <div class="ocpVideo" data-channel="ALTENUS_MS_OFFICE" data-videoid="RE3tnnz" data-videotitle="Your microsoft account is your product key" data-llcc="en-us" data-videotype="single" data-player="ocvideo" itemprop="video" itemscope="" itemtype="http://schema.org/VideoObject"> <meta itemprop="name" content="Your microsoft account is your product key"> <meta itemprop="duration" content="00:01:30"> <meta itemprop="thumbnailUrl" content="https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE4sQEF"> <meta itemprop="contentUrl" content="https://eus-streaming-video-rt-microsoft-com.akamaized.net/a291a302-df7a-4f50-8bd7-699828286bf9/c9b26bec-254d-4ccd-9721-9c3936db_3400.mp4"> <meta itemprop="embedUrl" content="https://eus-streaming-video-rt-microsoft-com.akamaized.net/a291a302-df7a-4f50-8bd7-699828286bf9/c9b26bec-254d-4ccd-9721-9c3936db_3400.mp4"><picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/4873755a-8b1e-497e-bc54-101d1e75d3e7.png" loading="lazy" alt="Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9."></picture></div> </div> </div> </div> </section><section aria-labelledby="ID0EDJ" class="ocpSection"> <h2 id="ID0EDJ" class="">Microsoft Workplace Discount Program</h2> <div data-bi-view="Grid 1x2" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p>These steps apply only to Office Professional Plus, Visio Professional, or Project Professional.</p> <p> <b class="ocpLegacyBold">Step 1</b>: Start an Office app, like Word, Project, or Visio, depending on your purchase.</p> <p> <b class="ocpLegacyBold">Step 2</b>: In the <b class="ocpUI">Sign in to set up Office</b> window, select <b class="ocpLegacyBold">I don't want to sign in or create an account</b> (it's a small link at the bottom of the window).</p> <p> <b class="ocpLegacyBold">Step 3</b>: Enter your Office product key, without hyphens. If you don't have your key, see <a href="/en-us/office/get-help-installing-office-through-microsoft-workplace-discount-program-f682c420-ed43-42d9-96e4-235dd7708848#BKMK_HUPKey" class="ocpInlineCrossLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">get your Workplace Discount Program product key</a>.</p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"><picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/173ca70b-2b98-46b1-a0f7-31042f1df590.png" loading="lazy" alt="Shows the link that you click to enter your Microsoft Workplace Discount Program product key"></picture></div> </div> </div> </section><section aria-labelledby="ID0EDH" class="ocpSection" id="bkmk_microsoftstore" data-bi-id="bkmk_microsoftstore"> <h2 id="ID0EDH" class="">Microsoft Store</h2> <div data-bi-view="Grid 1x2" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <p> <b class="ocpLegacyBold">Step 1</b>: Go to <a href="https://www.microsoftstore.com/" target="_blank" class="ocpExternalLink" data-bi-area="BKMK_MicrosoftStore" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-1" data-bi-type="anchor">www.microsoftstore.com</a> and sign in (upper right-hand corner) with the Microsoft account that you used to buy Office.</p> <p> <b class="ocpLegacyBold">Step 2</b>: After you sign in, select your name in the upper right-hand corner, and then select <b class="ocpLegacyBold">Order History</b>.</p> <p> <b class="ocpLegacyBold">Step 3</b>: Locate the Office one-time purchase or individual Office app, and then select <b class="ocpUI">Install Office</b> to view your product key (this doesn't actually install Office).</p> <p> <b class="ocpLegacyBold">Step 4</b>: Select <b class="ocpUI">Install Office</b> again in the window where the product key appears.</p> <p> <b class="ocpLegacyBold">Step 5</b>: On the <b class="ocpUI">Hi. Let's get started</b> page, follow the prompts to sign in again and associate your product with your Microsoft account.</p> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p></p> </div> </div> </div> </section><section aria-labelledby="ID0EDBBBBF" class="ocpSection"> <div data-bi-view="Grid 1x1" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-1" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x1"> <h2 id="ID0EDBBBBF" class=""> Microsoft 365 Business Standard </h2> <p> <b class="ocpLegacyBold">Step 1</b>: Go to <a href="https://microsoft365.com/setupbusiness" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x1" data-bi-compnm="row-1,col-1" data-bi-type="anchor">https://microsoft365.com/setupbusiness</a></p> <p> <b class="ocpLegacyBold">Step 2</b>: Enter Office product key without hyphens, and then select <b class="ocpUI">Next</b>.</p> <p> <b class="ocpLegacyBold">Step 3</b>: Follow the prompts to finish the redemption and setup process.</p> </div> </div> </div> </section><section aria-labelledby="ID0EFD" class="ocpSection" id="bkmk_blockedkey" data-bi-id="bkmk_blockedkey"> <h2 id="ID0EFD" class="">Having problems with your product key?</h2> <section aria-labelledby="ID0EDFBD" class="ocpSection"> <h3 id="ID0EDFBD" class="">I can't find my product key</h3> <p>For help with finding your product key, select your version of Office below:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/office/using-product-keys-with-office-12a5763a-d45c-4685-8c95-a44500213759" class="ocpArticleLink" data-bi-area="BKMK_BlockedKey" data-bi-type="anchor">Office product keys</a> </p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p> <a href="/en-us/office/install-or-reinstall-office-or-microsoft-365-through-microsoft-workplace-discount-program-d99c6e4a-6756-4ece-99a0-b1df654ec7d3#BKMK_HUPProductKey" class="ocpInlineCrossLink" data-bi-area="BKMK_BlockedKey" data-bi-type="anchor">Microsoft Workplace Discount Program product keys</a> </p> <meta itemprop="position" content="2"> </li> </ul> </section> <section aria-labelledby="ID0EDDBD" class="ocpSection"> <h3 id="ID0EDDBD" class="">My product key isn't working</h3> <p>If your Office product key doesn鈥檛 work, or has stopped working, you should contact the seller and request a refund. If you bought a product key separate from the software, it鈥檚 very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they鈥檙e distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media. </p> </section> <section aria-labelledby="ID0EDBBD" class="ocpSection"> <h3 id="ID0EDBBD" class="">Contact support</h3> <p>If you still need help with your product key, visit our <a href="https://support.microsoft.com/contactus/" target="_blank" class="ocpExternalLink" data-bi-area="BKMK_BlockedKey" data-bi-type="anchor">Microsoft support page</a> for help.</p> </section> </section></article> <div class="ocArticleFooterShareContainer"> <div class="ocArticleFooterShareLinksWrapper" data-bi-area="share"> <a id="ocFacebookButton" class="ocShareButton" target="_blank" data-bi-bhvr="SOCIALSHARE" data-bi-name="facebook" data-bi-slot="1" ms.interactiontype="1" 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