Using PASMO｜PASMO

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src="https://www.googletagmanager.com/ns.html?id=GTM-N39PPDN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <header class="l-header gtmAnalytics--header"> <div class="l-header__inner">  <div class="l-header__link"> <div class="l-header__linkInner"> <p class="l-header__logo"><a href="/visitors/en/"><img src="/global/assets/img/logo-pasmo.svg" alt="PASMO"></a></p> <ul class="l-header__menuItems"> <li class="l-header__menuItem"><a href="/visitors/assets/pdf/common/all.pdf" target="_blank"><p class="l-header__menuText">PASMO Areas</p></a></li> <li class="l-header__menuItem l-header__menuItem--lang js-langToggle"> <p class="l-header__menuText"><i class="c-icn c-icn-language" aria-hidden="true"></i>Language</p> <ul class="l-header__langItems"> <li class="l-header__langItem"><a href="/"><p class="l-header__langText">日本語</p></a></li> <li class="l-header__langItem"><p class="l-header__langText">English</p></li> <li class="l-header__langItem"><a href="/visitors/tc/"><p class="l-header__langText">中文繁體字</p></a></li> <li class="l-header__langItem"><a href="/visitors/sc/"><p class="l-header__langText">中文简体字</p></a></li> <li class="l-header__langItem"><a href="/visitors/kr/"><p class="l-header__langText">한국어</p></a></li> </ul> </li> </ul> </div> </div>  <div class="c-buttonGroup c-buttonGroup--applepay"> <div class="c-buttonGroup__items"> <div class="c-buttonGroup__item"> <a href="/mp/app/en/" target="_blank"> <p class="c-button c-button--white"> <span>Use PASMO with Apple Pay</span> </p> </a> </div> </div> </div>  <div class="l-gnav js-gnav"> <button class="l-gnav__button js-gnav__button"> <i class="c-icn c-icn-menu l-gnav__buttonIcon l-gnav__buttonIcon--open" aria-hidden="true"></i> <i class="c-icn c-icn-close l-gnav__buttonIcon l-gnav__buttonIcon--close" aria-hidden="true"></i> </button> <div class="l-gnav__inner"> <nav class="l-gnav__scroller">  <p class="l-gnav__logo"><a href="/visitors/en/"><img src="/global/assets/img/logo-pasmo.svg" alt="PASMO"></a></p> <div class="l-gnav__bg js-gnav__bg"></div>  <ul class="l-gnav__categoryItems js-gnav__menuItems"> <li class="l-gnav__categoryItem l-gnav__categoryItem--about js-gnav__menuItem"> <a href="/visitors/en/"><p class="l-gnav__categoryTitle">What is PASMO?</p></a> </li> <li class="l-gnav__categoryItem l-gnav__categoryItem--buy js-gnav__menuItem"> <a href="/visitors/en/issue/"><p class="l-gnav__categoryTitle">Purchasing PASMO</p></a> </li> <li class="l-gnav__categoryItem l-gnav__categoryItem--use js-gnav__menuItem"> <a href="/visitors/en/use/"><p class="l-gnav__categoryTitle">Using PASMO</p></a> </li> <li class="l-gnav__categoryItem l-gnav__categoryItem--charge js-gnav__menuItem"> <a href="/visitors/en/corporate/"><p class="l-gnav__categoryTitle">Corporate Profile</p></a> </li> </ul>  <div class="l-gnav__headerMenu l-gnav__headerMenu--sp"> <ul class="l-gnav__headerMenuItems"> <li class="l-gnav__headerMenuItem l-gnav__headerMenuItem--news"><a href="/visitors/en/condition/"><p class="l-gnav__headerMenuText">PASMO Agreement</p></a></li> <li class="l-gnav__headerMenuItem l-gnav__headerMenuItem--news"><a href="/visitors/en/term/"><p class="l-gnav__headerMenuText">Site Terms of Service</p></a></li> <li class="l-gnav__headerMenuItem l-gnav__headerMenuItem--company"><a href="/visitors/en/sitemap/"><p class="l-gnav__headerMenuText">Site Map</p></a></li>  </ul> </div> </nav> </div> </div> </div> </header> <main class="l-main l-main--bdTop-gray gtmAnalytics--maincts"> <h1 class="c-heading c-heading--primary--v2 u-margin--md">Using PASMO</h1> <div class="c-section"> <div class="c-section__inner"> <a href="https://m.unionpayintl.com/cardholderServ/serviceCenter/wap/merchant/843820624395?type=1" target="_blank"> <figure class="c-thumb u-image--noBorder"> <img src="/visitors/assets/webp/common/bnr_unionpay_sp.webp" alt="用银联卡充值，最高立减1000日元／Top up with UnionPay card, Enjoy up to 1000 yen off *活动详情见银联官网 Please Check UnionPay International Website *Suica is a registered trademark of East Japan Railway Company. Registered in JPO. *PASMO is a trademark of PASMO Co., Ltd." class="u-pc-none"> <img src="/visitors/assets/webp/common/bnr_unionpay_pc.webp" alt="用银联卡充值，最高立减1000日元／Top up with UnionPay card, Enjoy up to 1000 yen off *活动详情见银联官网 Please Check UnionPay International Website *Suica is a registered trademark of East Japan Railway Company. Registered in JPO. *PASMO is a trademark of PASMO Co., Ltd." class="u-sp-none"> </figure> </a> </div> </div> <div class="c-section u-margin--xl"> <div class="c-section__inner"> <h2 class="c-heading c-heading--secondary">How to use PASMO</h2> <div class="c-media c-media--horizontal"> <div class="c-media__items"> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Simply touch your PASMO to the reader on the ticket gate to ride the train.</p> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-06.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Simply touch your PASMO to the reader inside the bus to pay the fare.</p> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-07.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">PASMO can be used for easy electronic payments so there is no need to count out coins.</p> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-08.webp" alt=""> </figure> </div> </div> </div> </div> </div> </div> <div class="c-section u-margin--xl"> <div class="c-section__inner"> <h2 class="c-heading c-heading--secondary">Topping up PASMO</h2> <div class="c-media c-media--horizontal"> <div class="c-media__items"> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">How to top up your PASMO at a station ticket machine</p> <div class="c-media__text"> <p>The amount that can be added to your card at one time differs depending on the vendor and machine. Cards cannot be topped up if the balance will exceed ¥20,000. If you accidentally added value to your card, the amount can be refunded with no handling fees only on that day and at the station where it was added, and only if it has not been used after being topped up.</p> </div> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-09.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Topping up on the bus</p> <div class="c-media__text"> <p>On the bus, it can be topped up in denominations of ¥1,000 (¥1,000 bills only). Please talk to the driver. The amount that can be added to your card at one time differs depending on the vendor and machine. On the bus, it is not possible to top up the card if the balance will exceed ¥10,001.</p> </div> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-10.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Topping up at a store</p> <div class="c-media__text"> <p>It is also possible to top up the card at convenience stores and some shops. Please ask at the shop for further details.</p> </div> </div> <figure class="c-media__image u-image--noBorder"> <img src="/visitors/en/assets/webp/normalpasmo/img-normalpasmoIndex-list-11.webp" alt=""> </figure> </div> </div> </div> </div> </div> </div> <div class="c-section"> <div class="c-section__inner"> <h2 class="c-heading c-heading--secondary">Procedures</h2> <div class="c-media c-media--horizontal"> <div class="c-media__items"> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Reissuing a lost Personalized PASMO card or Commuter Pass</p> <div class="c-media__text"> <p>The Personalized PASMO card and Commuter Pass can be reissued if lost. Visit a nearby station or bus operator office.</p> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/normalpasmo/img-normalpasmoIndex-list-12.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">Reissuing a damaged Blank, Personalized PASMO card, or Commuter Pass</p> <div class="c-media__text"> <p>If your PASMO is damaged and can no longer be used, it can be reissued. Visit a nearby station or bus operator office.</p> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/normalpasmo/img-normalpasmoIndex-list-13.webp" alt=""> </figure> </div> </div> <div class="c-media__item"> <div class="c-media__inner"> <div class="c-media__texts"> <p class="c-media__title">PASMO refunds</p> <div class="c-media__text"> <p>If you no longer need your PASMO, it can be refunded. It is also possible to refund the Commuter Pass cost on its own and switch to a Personalized PASMO card.</p> <div class="c-media__note u-text--in1em"> <p>The card must be returned. Stored fare balances cannot be refunded on their own.</p> <p>The stored fare balance and deposit of ¥500 will be refunded. If the stored fare balance is ¥0, the deposit of ¥500 will be refunded.</p> </div> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/normalpasmo/img-normalpasmoIndex-list-14.webp" alt=""> </figure> </div> </div> </div> </div> </div> </div> </main> <footer class="l-footer gtmAnalytics--footer"> <div class="l-footer__link l-footer__link--main"> <div class="l-footer__linkInner">  <div class="u-color--bg-gray"> <div class="c-section c-section--relatedLink"> <div class="c-section__inner"> <div class="c-media c-media--vertical c-media--3up"> <ul class="c-media__items"> <li class="c-media__item"> <a href="/visitors/en/"> <div class="c-media__inner"> <div class="c-media__texts"> <div class="c-media__title"> <p class="c-link u-text--fs17 u-text--pc-lh25"><i class="c-icn c-icn-arrow-cir" aria-hidden="true"></i><span>What is PASMO?</span></p> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/common/img-relatedLink-top.webp" alt="What is PASMO?"> </figure> </div> </a> </li> <li class="c-media__item"> <a href="/visitors/en/issue/"> <div class="c-media__inner"> <div class="c-media__texts"> <div class="c-media__title"> <p class="c-link u-text--fs17 u-text--pc-lh25"><i class="c-icn c-icn-arrow-cir" aria-hidden="true"></i><span>Purchasing PASMO</span></p> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/common/img-relatedLink-issue.webp" alt="Purchasing PASMO"> </figure> </div> </a> </li> <li class="c-media__item"> <a href="/visitors/en/use/"> <div class="c-media__inner"> <div class="c-media__texts"> <div class="c-media__title"> <p class="c-link u-text--fs17 u-text--pc-lh25"><i class="c-icn c-icn-arrow-cir" aria-hidden="true"></i><span>Using PASMO</span></p> </div> </div> <figure class="c-media__image"> <img src="/visitors/assets/webp/common/img-relatedLink-use.webp" alt="Using PASMO"> </figure> </div> </a> </li> </ul> </div> </div> </div> </div> <div class="l-breadcrumb" role="navigation"> <ul class="l-breadcrumb__items"> <li class="l-breadcrumb__item"><a href="/visitors/en/"><i class="c-icn c-icn-home" aria-hidden="true"></i></a></li> <li class="l-breadcrumb__item">Using PASMO</li> </ul> </div> </div> </div>  <div class="l-footer__link l-footer__link--sub"> <div class="l-footer__backToTop"> <a href="#" class="js-pageScroller"> <p class="l-backToTop"><i class="c-icn c-icn-arrow-t" aria-hidden="true"></i></p> </a> </div> <div class="l-footer__linkInner"> <ul class="l-footer__menuItems"> <li class="l-footer__menuItem"><a href="/visitors/en/condition/">PASMO Agreement</a></li> <li class="l-footer__menuItem"><a href="/visitors/en/term/">Site Terms of Service</a></li> <li class="l-footer__menuItem"><a href="/visitors/en/corporate/">Corporate Profile</a></li> <li class="l-footer__menuItem"><a href="/visitors/en/sitemap/">Site Map</a></li> </ul> <p class="l-footer__logo"><a href="/visitors/en/"><img src="/global/assets/img/logo-pasmo.svg" alt="PASMO"></a></p> <p class="l-footer__copyright"><small>Copyright © PASMO Co.,Ltd. <br class="u-pc-none">All Rights Reserved.</small></p> </div> </div> </footer>  <script src="/visitors/en/assets/js/vendor.js"></script> <script src="/visitors/en/assets/js/common.js"></script> <script> !function(){ var G = GALFSRAM = window.GALFSRAM || {} G.mfx = G.mfx || {} G.mfx.router_mode = 'history' }(); </script> <script src="https://ce.mf.marsflag.com/latest/js/mf-search.js"></script>  </body> </html>

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Using PASMO｜PASMO